Knowledge is Power
Conference
California State University Fullerton
July 18th, 2013
IT Services for Students
Elahe Amani
Director of Student Technology Services
CSUF Information Technology
Abstract
This workshop will present technology services,
facilities, tools and products available to students at
CSUF. The new and emerging technologies are
brining student’s services and teaching and learning
inside and outside class rooms much closer than ever in
higher education. Come and learn about IT related
services, high tech enabled facilities, tools that enrich
the educational experience of students and software
products that improve the students’ quality of life,
engagement, retention, and success.
ILC
The Information and Learning Commons (ILC) integrates
information resources, technological resources, and Tech support
services to provide full service student support for research, writing
assistance, and production of papers and projects in a single
environment. http://www.fullerton.edu/ilc/
Virtual computer Lab
Virtual Computer Lab (VCL) allows students, faculty, and
staff to access university-licensed computer applications
via the Internet. It allows you to work on a lab computer
from home or any location with a high-speed Internet
connection.
https://vcl.fullerton.edu
Campus location of Computer Labs
Pollak Library
ILC Oasis North
•Pollak Library North, 1st Floor
•Open computer lab for students, faculty, staff, and patrons of the Library.
•Equipped with 133 PCs & 10 Macs; Disabled student workstations; Black & white and color laser printers; Print-only/Lookup stations; Wireless
Access Points; Work space for laptops and collaborative activities
ILC Oasis South
•Pollak Library South, 1st Floor
•Open, self-service computer lab for students, faculty, staff, and patrons of the Library.
•Equipped with 36 PCs; Black & white laser printers; Print-only/Lookup stations; Wireless Access Points; Work space for laptops and collaborative
activities
ILC 2nd Floor
•Pollak Library North & Bridge
•Open, self-service computer lab for students, faculty, staff, and patrons of the Library.
•Equipped with 34 PCs on the north & 5 PCs on the bridge; Black & white laser printers; Print-only/Lookup stations; Wireless Access Points; Work
space for laptops and collaborative activities
ILC 4th Floor
•Pollak Library North
•Open, self-service area computer lab for students, equipped with 51 Macs in the AV rooms and study spaces; Print-only/Lookup station, Wireless
Access Points; Work space for laptops and collaborative activities
Campus location of Computer Labs
Titan Lab
Pollak Library North, Basement
• Open computer lab for students, faculty, staff, and patrons of the Library.
• Equipped with 213 PCs & 5 Macs; including Disabled student workstations; 4
scanner stations; Black & white and color laser printers; Print-only/Lookup
stations; Wireless Access Points; CSVT machine for loading funds on your
TitanCard; Work space for laptops and collaborative activities.
Campus location of Computer Labs
McCarthy Commons
McCarthy Commons is an open lab for students, faculty,
& staff Located in McCarthy Hall basement, MH047. Equipped with 62 PCs; Disabled student
workstations; Black & white and color laser printers;
Print-only/Lookup stations; Wireless Access Points; 2
scanner stations; Work space for laptops and
collaborative activities
Instructional Classrooms
Equipped Group Study Rooms (Smart Rooms)
•
There are seven Equipped Group Study Rooms located in the library
north first and second floor.
•
Rooms may be checked out by currently enrolled CSUF students,
with no holds, and are intended for student class/study-related purposes
only. Rooms must be checked out to groups of two or more.
•
Rooms are equipped with smart classroom lectern, flat panel TVs,
projectors, web-cams, smart board, scanners, DVD players, and more.
•
Students can make reservations one week in advance online at:
http://myweb.fullerton.edu/ilcreserve/
•
Students will need to come to the ILC Support Desk to check-out
the room.
Instructional Classrooms
McCarthy Commons Instructional Classroom
Located in MH-044
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Instructional computer classroom setup primarily for the Natural Sciences &
Mathematics (NSM) & Humanities and Social Sciences (HSS) colleges.
Department heads coordinate and book classroom times per semester (Fall &
Spring only). Scheduling is done on a first come first serve basis.
Requests can also be made for other departments’ classes, training programs,
meetings, etc. for dates and times that are open.
The room is equipped with 32 PCs, lectern with projector and document
camera, an instructor’s computer setup with LanSchool, and printing services
(available upon request of the faculty).
Student Genius Corner (SGC)
•
Located in Titan Lab
•
The SGC provides a number of services to students, including an online
reservation system for students to make appointments, and also supports the
Testing Center.
•
Some of the services provided: Long-term Laptop Checkout for Virtual
Computing Lab (VCL) classes; Technical assistance, such as wireless
network/printer connection, installing campus related software, etc. for personal
laptops and smart phones; etc.
Laptop and smart phone connection
• You can use Wi-Fi anywhere on campus
• Get help with connecting your laptops at SGC desk
– PC
– Mac
– Unix-based OS
– Mobile Devices: iOS, Droids, Windows, Kindle,…
• Want to do it yourself?
– Visit http://www.fullerton.edu/sgc
Testing Center
•
Allows students to take TITANium based online tests
for certain enrolled courses. Eligibility for online tests is determined by the
professor.
•
Consists of 7 cubicles equipped with PCs using
LanSchool and is monitored by cameras.
•
Online reservation system for students to book
their test date and time for their online courses that
utilize the service.
Faculties can reserve Testing Center for their online classes.
Titan Lab Support Desk
Location: Student Genius Corner & Testing Center
Provides students basic computer support relating to
programs installed on the computers and miscellaneous
questions about the Library and campus.
Laptop /iPad Rentals
SGC Long-Term Laptops
•
Students who are taking a class that uses the Virtual Computer Lab
(VCL) will be eligible to check out the laptops.
•
VCL allows students to access university-licensed computer
applications. Students will automatically be enrolled to the program by
their instructors.
•
Laptops can be checked out for 30 days and can be renewed up to
four times during the semester.
ILC Hourly Laptops
•
Students are able to checkout laptops from the ILC Support Desk for
use within the Library. The laptops can be checked-out for 4 hours.
iPads
•
Students are able to checkout iPads from the ILC Support Desk for
use within the Library. The iPads can be checked-out for 4 hours.
Printing Services
Black & White Laser Printers
•
Located on each floor of the Library North, ILC Oasis South, & McCarthy Commons.
•
Students are able to send their print jobs to any printer located in each service area.
Color Laser Printers
•
Located in ILC Oasis North, Titan Lab & McCarthy Commons.
•
Students are able to send their print jobs to any printer located in each service area.
Wireless Printing
•
Students are able to connect wirelessly to any of the printers in ILC and McCarthy
Commons.
Print-Only Stations
•
Located on each floor of the Library North, ILC Oasis South, & McCarthy Commons.
•
Students can print documents from their flash drives, CDs, floppy disks, or campus
email that don’t require any editing and are ready for printing from these stations.
Computer Availability Screens
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Displays the number of available computers in Information and Learning Commons
and McCarthy Commons computer labs.
The screens are located at:
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The main entrance of Pollak Library,
•
ILC Support Desk,
•
Titan Lab Support Desk
•
McCarthy Commons.
Computer Availability is also available for mobile devices (iOS, Android, Windows) via the iFullerton app.
LearnerWeb(LW)- Titan Student Training Center
LW is a Learning management system which can manage:
• Web-based training;
• Online registration.
• Course catalogue
• Individual development plans
• Certification management
• Reminder management
• Electronic signatures
• Report generator
• Automatic training assignment
• Course due notifications
• Waiting list
Titan Student Training Center
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Access through Student Portal
Number of Courses: 180, 43 online courses
Number of course Catalogue : 51
Students Taken online courses : 5,919
Students Taken in-person courses : 15,866
Titanium Training/Support
• Access “lynda.com” tab in student
• Open “Moodle 2 Essential Training for Students”.
• Titanium Support for Student
http://fdc.fullerton.edu/titanium/PDFs_support/TITANium%20Support%20Student.pdf
Additional Info
Moodle has a robust online community that supports
and develops the open-source product. Details are available
at http://moodle.org/.
Microsoft Software Free of Charge for Students
Adobe CS Media Distribution
• Ongoing contract with Adobe Systems Inc.
– Adobe CS6 Master Collection: $50
– Adobe CS6 Design Premium: $40
• http://www.fullerton.edu/it/adobe
First CSU
to Offer Free of Charge Software to students
iFullerton App
• Available for iOS, Droid, Windows
• Visit http://www.fullerton.edu/mobile for more
information.
Microsoft Dreamspark
• DreamSpark is a Microsoft Program that supports
technical education by providing access to Microsoft
software for learning, teaching and research
purposes.
• Different colleges have different privileges (e.g.
Computer Science, Information Systems)
• http://www.dreamspark.com
Laptop Security and Anti-theft software
• Students can now protect their laptops with Front
Door Software Laptop Loss & Recovery FREE.
• http://www.frontdoorsoftware.com/csuf
Online Reprographic Services
• Some of your projects that needs to be printed on
special or oversized papers can be submitted to
Reprographics.
• Click on the “Reprographics” button on your portal
Lynda.com
• learning platform that teaches
range of computer skills in
video format.
• More than 1500 courses
• Accessible through CSUF Portal
Follow us on Social Media
• Facebook:
– http://facebook.com/CSUFIT
• Twitter:
– http://twitter.com/CSUFIT
Helpdesk
• Phone: 657-278-7777
• Email: helpdesk@fullerton.edu
• Systems Update:
– http://systemsupdate.fullerton.edu
Thank you & Questions