490c - Strategic Management – Spring 2015 SYLLABUS NORTHERN ARIZONA UNIVERSITY Bachelor of Business Administration NAU Extended Campuses BBA490c – Strategic Management Spring, 2015 (March 23 – May 8) SEC No. – 1151-7139 CREDIT HOURS: 3 THIS IS A 7 WEEK COURSE LOCATION: Asynchronous Online Class INSTRUCTOR: Meredith Peabody, MBA Please email or call for an appointment. Office telephone: 928-713-2613 (Direct, no extension needed) Email: Meredith.Peabody@nau.edu Web Page: see NAU Blackboard Learn web site Department Chair – BBA – Alex Steenstra, PhD Perquisites Senior Standing in BBA program, completion of BBA 300, BBA305W, BBA 310, BBA 320, BBA 330, and BBA340. Course Overview The objective of this course is to provide students with the ability to understand and diagnose business leadership situations from a strategic perspective. In particular, this course will provide you with the framework and tools to help you understand and analyze how firms develop and maintain a competitive advantage. This course is designed to benefit the practicing general manager/executive, a functional specialist, or student who is currently at a lower level in an organization who strives to make effective decisions and initiate action in their work environment. The role of the general manager in dealing with strategic business challenges in a rapidly changing competitive environment can be daunting. Managers must provide leadership Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 to the organization by facilitating the integration of functional units, creating and implementing management policy, as well as deal with multinational and ethical issues. Required Text and Web Site Access: “Essentials of Strategic Management: The Quest for Competitive Advantage” by Arthur A. Thompson, Jr., Margaret A. Peteraf, and John E. Gamble, 4th edition (McGraw – Hill) ISBN: ISBN # 978-0-07-811289-8 (textbook only) Publisher’s website: www.mhhe.com/thompson Simulation website: (www.glo-bus.com) If you wish to purchase both the textbook and access to Glo-bus please use the following ISBN#: 9781259185748; net price $198.50 The features you need to access do not require you to purchase an Access Code for the student website. Go to: http://www.mhhe.com/thompson. This is the first product of its kind – online course materials tied specifically to a textbook with all kinds of support material and interactive materials that will assist you immensely in your studies. You will receive an e-mail prior to the course starting with further instructions for this student website. Also, you will be linked to this website through Blackboard. Besides purchasing the textbook for the Strategic Management course, you will have to purchase from www.glo-bus.com, the Access Code for a Simulation Program (Glo-Bus) that we will use both in class and with your team. Students will be assigned to a team at the first class which will manage a company that competes in a business simulation (GloBus) over the term. Before you register on the simulation website, and to begin the registration process, you have to purchase the simulation software for $44.95. Once you have the Access Code, please register using the company Registration Code. Separate emails will be sent prior to the class on instructions and the Registration Code. NAU has an Emergency Textbook Loan Program. Eligible students can apply for assistance with acquisition of textbooks for the semester. More information at: http://nau.edu/LEADS-Center/Textbook-Loan-Program/ Teaching Method Course content will be delivered online asynchronously. There will be discussions, case analyses, and a computer based management simulation. Learning Objectives There are six learning objectives that this course is built around: Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 1. Development and reinforcement of a general management point of view – the ability and capacity to view the business from an overall perspective and in the context of its environment. 2. Development of and understanding of fundamental concepts in strategic management: the role of the general manager, the levels and components of strategy, competitive analysis, organizational evolution and change. 3. Synthesis of the knowledge gained in previous courses and understanding how that knowledge is useful to general managers. 4. Development of a better understanding of the inner workings of large and/or complex organizations in order to better understand your future work environment. 5. Development of an awareness of the impact of external environmental forces (technological, governmental, demographic, social, etc.) on business and corporate strategy. 6. Development of habits of orderly, analytical thinking and skill in reporting conclusions effectively in both written and oral form. Learning Outcomes Upon completion of this course, students should be able to: 1. Demonstrate the ability to integrate the concepts of management, marketing, finance, accounting, economics and information systems to analyze interdisciplinary case and simulated management situations. 2. Engage in strategic planning, business policy formulation and implementation within a global business environment. 3. Review current business in society, legal and ethical issues within a global business environment. 4. Review selected key business and economic concepts and tools and applies these in complex business situations. 5. Apply analytical, decision-making, and communication skills. 6. Demonstrate the ability to function as an effective member of a management team. This course is divided into two parts and four learning sections with the content of each section summarized below. More detail on the content of each section is suggested by the chapter titles in the text. Some chapters will not be required reading and assignments and the instructor Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 will inform you the chapters required for each module in the course outline below. Part I: Concepts and Techniques for Crafting and Executing Strategy Section A: Introduction and Overview Chapter 1: Strategy, Business Models, and Competitive Advantage Chapter 2: Charting A Company’s Direction: It’s Vision, Mission, Objectives, and Strategy. Section B: Core Concepts and Analytical Tools Chapter 3: Evaluating a Company’s External Environment Chapter 4: Evaluating a Company’s Resources, Capabilities and Competitiveness Section C: Crafting a Strategy Chapter 5: Five Generic Competitive Strategies Chapter 6: Strengthening a Company’s Competitive Position: Strategic Moves, Timing, and Scope of Operations. Chapter 7: Strategies for Competing in International Markets Chapter 8: Corporate Strategy: Diversification and the Multi-business Company Chapter 9: Ethics, Corporate Social Responsibility, Environmental Sustainability and Strategy Section D: Executing the Strategy Chapter 10: Superior Strategy Execution – Another Path to Competitive Advantage Part II: Cases 1. Mystic Monk Coffee 2. Under Armour’s Strategy in 2013 – Good Enough to Win Market Share from Nike and Adidas? 3. LuLuLemon Athletica, Inc. 4. Coach Inc. in 2012: It’s Strategy in the “Accessible” Luxury Goods Market 5. Chipotle Mexican Grill in 2013: Can It Hit A Second Home Run? 6. Google’s Strategy in 2013 7. Apple Inc. in 2012: Can It Sustain Its Growth and Defend Against New Competitive Threats? 8. Nucor Corporation in 2012: Using Economic Downturns as an Opportunity to Grow Stronger 9. Tata Motors: Can It Become a Global Contender in the Automobile Industry? 10. The Walt Disney Company: Its Diversification Strategy in 2012 11. Robin Hood Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 12. Herman Miller Inc. in 2012: An Ongoing Case of Reinvention and Renewal 13. Frog’s Leap Winery in 2011: Sustainable Agenda BBA 490c – Spring 2015 Schedule of Online Sessions and Required Activities Section A: Introduction and Overview Week Week 1: 3/23 – 3/29 Class Topics Orientation and Course Preview Chapter 1: Strategy, Business Models, and Competitive Advantage Introduction to Glo-bus Team Assignments Week 2: 3/30 – 4/5 Online Quiz Chapter 1 (textbook) Online Glo-bus Quiz #1 - Participants’ Guide Review the Guide to Case Analysis Chapter 2: Charting a Company’s Direction: Its Vision, Mission, Objectives and Strategy. Assignment Activities Read Chapter 1 (Textbook) Glo-bus; go to www.glo-bus.com and read the Participants Guide Prepare for Quizzes on Chapter 1 and on Glo-bus Participants Guide Post your Introduction to Discussion Board (DB) and respond to your classmates Glo-bus: First Practice Round due by 11 p.m. on March 29. Read Chapter 2 (textbook) Respond to Discussion Board Glo-bus: Second Practice Round due by 11 p.m. on Wednesday, April 1 Glo-bus: decisions for Year 6 due by 11 p.m. Sunday, April 5 Prepare for Quiz on Chapter 2 Prepare Written Case #1 Section B: Core Concepts and Analytical Tools Week Week 3: 4/6 4/12 Week 4: 4/13 – 4/19 Week 4: 4/13 – 4/19 Class Topics Online Quiz on Chapter 2 (textbook) Chapter 3: Evaluating a Company’s External Environment. Chapter 4: Evaluating a Company’s Resources, Capabilities, and Competitiveness. Submit Written Case # 1 Online Quiz Chapter 3 and 4 Chapter 5: The Five Generic Competitive Strategies Chapter 6: Strengthening a Company’s Competitive Position: Strategic Moves, Assignment Activities Read Chapter 3 and 4 (textbook) Respond to Discussion Board Glo-bus: decisions for Year 7 due by 11 p.m. Sunday, April 12 Prepare for Quiz on Chapter 3 and 4 Prepare Written Case # 2 Study for Exam # 1 Glo-bus; decisions for year 6 due by 11 p.m. 9/15. Read Chapter 5 and 6 (textbook) Glo-bus: decisions for Year 8 due by 11 p.m. Wednesday, Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 Week 5: 4/20 – 4/26 Timing, and Scope of Operations Online Exam #1 (Chapters 1 – 4) textbook Submit Written Case #2 Online Quiz Chapter 5 and 6 Take Glo-bus online Quiz #2 Chapter 9: Ethics, Corporate Social Responsibility, Environmental Sustainability and Strategy April 15 Glo-bus: decisions for Year 9 due by 11 p.m. on Sunday April 19. Read Chapter 9 (textbook) Respond to Discussion Board Glo-bus; decisions for Year 10 due by 11 p.m. Wednesday, April 22 Glo-bus: decisions for Year 11 due by 11 p.m. Sunday April 26 Prepare Written Case # 3 Prepare for Quiz on Chapter 9 Section C: Crafting a Strategy Week Week 6: 4/27 – 5/3 Class Topics Online Quiz Chapter 9 Chapter 10: Building an Organization Capable of Good Strategy Execution Submit Written Case #3 Week 7: 5/4 – 5/8 Online Quiz on Chapter 10 Final Exam on Chapter 5 – 10 Submit Final Google Case Study (Individual) Peregrine Assessment Assignment Activities Read Chapter 10 (textbook) Respond to Discussion Board Question Chapter 5 Glo-bus; decisions for Year 12 due by 11 p.m. on Wednesday April 29 Glo-bus: decisions for Year 13 due by 11 p.m. on Sunday May 3 Prepare for Quiz Chapter 10 Prepare Final Paper – Google Case Study (Individual) Prepare for Final Exam Respond to Discussion Board Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 Grades/Assignment of Points SUMMARY OF GRADED ACTIVITIES Activity Point Values Chapter Quizzes 6 @ 25 points each Written Cases 3 @ 20 points each Exams 2 @ 100 pts. each Discussion Boards 6 @ 20 pts. each 2 @ 25 points each Glo-bus Quiz 1 + 2 Simulation Peregrine Assessment Test Final Paper Participation Total possible points Total Points for Semester 150 60 200 120 50 250 100 100 100 1030 Grade Equivalents GRADE POINTS ACHIEVED A B C D F 927 - 1030 824 - 926 721 - 823 618 - 720 less than 617 Exams Exams will consist of questions from the text, discussions boards and case studies. The format for the exams will consist of multiple choice and/or essay questions. Make-up exams will be permitted only if approved by the instructor; approval must be granted PRIOR to the scheduled exam. Quizzes Quizzes based on the content of each chapter will be given throughout the semester. The multiple choice questions comprise these quizzes are indicative of the type of questions that will appear on the exams. If you score well on the chapter quizzes, you should be able to score well on the exams. Each quiz consists of 25 multiple choice questions and has a value of 25 points. To prepare for these quizzes, I recommend that Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 you complete the online chapter quizzes available on the publisher’s website: www.mhhe.com/thompson. Quizzes may not be made up if missed. Written Cases You will prepare an analysis of assigned cases following the recommendations presented on pages 8 and 9 of the “Guide to Case Analysis” which is available on the publisher’s website (www.mhhe.com/thompson) or in Blackboard under the Case Support Link. Three cases will be assigned with each having a value of 20 points. You will be allowed to work in your teams to prepare the Written Case Analysis. Final Paper Your Final Paper is a Harvard Business Review Case Study called “Google Inc.” This case study is to be completed individually. The purpose of your Final Paper is for you to demonstrate to me the culmination of your learning achieved in this course. The Final Paper will be worth 10% of your overall grade. Simulations Students will be assigned to a team which will manage a company that competes in a business simulation (Glo-Bus). Teams will be given two practice rounds to become familiar with the decision-making process and work through team dynamics. This will be followed by eight rounds of decisions for the actual simulation. Company decisions will require 1.5 – 3 hours per week outside of class per decision round. Participation Attendance for an online course means that you login to the course on a frequent basis and complete the required readings, assignments, and exams. I expect you to act like a professional in a job situation. Failure to “show up” for your job will most likely get you fired. If you fail to “show up” for class your grade performance will be impacted. Late Policy In the learning environment, as well as in the real-work environment, due dates are essential. The assignments have due dates to ensure that the student can in fact successfully complete the class in an accelerated time frame while also benefiting from instructor input before preparing each new assignment. Also important, is timely participation in the interactive components of the classroom to maximize the learning experience for all parties. To avoid late penalty deductions, assignments should be submitted on or prior to the due date. A student needs to contact me prior to the due date to discuss possible options when circumstances beyond the student's control prevent or will be preventing him/her from completing the assignments by the deadline. When circumstances are beyond the control of the student, we will set an alternative due date. When the assignments are graded, late penalties will be applied based on the delayed time frame, type of assignment, and total number of points possible on the assignment. For each day that an assignment is late, there will be a 10% deduction in the grade for the assignment. After the third day, a grade of zero will be entered for the assignment. There will be Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 no credit given for the Discussion if the initial Discussion thread is not posted. Late Discussion Board postings will not be accepted. Extensions or approvals for late submissions are not granted during the last week of the course. Clear, Correct Writing is REQUIRED In preparing all written work for this course clear, grammatically correct writing is required. Good communications skills are the first thing employers expect of college graduates. Correct grammar, spelling, and syntax are fundamental to good written communication skills. Your work will be graded on content (i.e., business, especially international aspects), BUT IF YOU SUBMIT A POORLY WRITTEN ASSIGNMENT, IT WILL BE RETURNED TO YOU WITH A GRADE FOR CONTENT BUT YOU WILL BE REQUIRED TO CORRECT THE WRITING ERRORS AND RESUBMIT THE ASSIGNMENT BEFORE YOUR GRADE IS RECORDED. UNTIL A CORRECTLY WRITTEN REVISION IS SUBMITTED YOUR GRADE BOOK WILL SHOW A ZERO FOR THE ASSIGNMENT. Citations and Academic Honesty All papers submitted go through a plagiarism checker. Any copying from website, articles, or other students' papers will be caught. Please do not attempt this. The penalties for academic dishonesty, regardless of intent, are severe. Remember that you MUST CITE EACH REFERENCE SOURCE USED in your written work and give proper credit for an idea, quotation, or finding. There must be a reference in the text and that reference must be listed in the “Works Cited” at the end of your report. Failure to cite the source of referenced material is a violation of professional ethics and NAU policy. Furthermore it may be a violation of copyright or other intellectual property laws. Therefore, the instructor cannot accept material that contains plagiarism or lacks proper citations of material drawn from other sources. ANY REPORTS FAILING TO MEET THESE STANDARDS WILL BE RETURNED WITH A GRADE OF ZERO (0). Remember, direct quotes cannot represent more than 5% to 7% of your total word count. For guidance on proper citation of references, please see "The New McGraw-Hill Handbook,” Part 4: pages 373 to 495. You may follow the conventions of the Modern Language Association (MLA) or the American Psychological Association (APA), both of which are explained in this source. This is the standard text used in all AWC English courses. You may also use the textbook you used when you took English 101 & 102. APA Standard Guidelines It is BBA policy to require students to follow the style rules of the American Psychological Association (APA). An excellent and comprehensive guide to using APA can be found at: http://owl.english.purdue.edu/owl/resource/560/01/ If you are not skilled at following these APA rules, go to these sources for guidance and help. You should also use your local writing center. NAU’s community college partners all have writing centers that will help you follow APA rules and assist you in editing your written work. Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 If you are challenged by these requirements, contact and consult the NAU Writing Center either online, or call the Center. Discussion Board Expectations Throughout this course you will participate in a topic related conversations with your classmates in discussion forums. For this course, your initial Discussion Thread is due on Day 3 (Wednesday). You then have until Day 6 (Sunday) to respond to your classmates. The following are some guidelines regarding "meaningful responses" that I will be using to assign a grade for your Discussion Board Forum answers and participation. • Responses should include detail and specific content • Responses should illustrate critical thinking. When agreeing with postings of classmates, students should give specific information illustrating the credibility of the disagreement. Constructive debate using proof to support points is meaningful. • The postings should create opportunities for discussions that lead to fuller understanding of the subject matter • Students should relate the learning to the class readings • The use of credible sources to support positions help to create a meaningful response and properly cite your sources! • Students may incorporate pertinent real-life experiences into the responses • Mechanics, grammar, and structure of the response should be accurate, logical and clear Times Available I check my emails twice a day; in the morning between 8:00 a.m. - 9:00 a.m. and in the evening between 7:00 p.m. and 8:00 p.m. Arizona time. All student emails will be answered within 48 hours. Personal information and questions about grades will be handled via email to protect student's privacy rights. Criteria for Evaluation of Work in this Course (i.e., tests, questions, answers, and research reports) 1. 2. 3. 4. 5. 6. Thoroughness and creativity of research beyond the confines of the text books. Clarity of presentation. Soundness of argument and documentation. Effective use of research material. Grammar, spelling and general professionalism and tidiness of presentation (all reports must be typed). Poorly written work will be returned for rewriting – see above. Evidence of understanding of material presented. Observance of standard procedures for citing sources, etc. PLAGIARISM WILL NOT BE TOLERATED. Failure to cite the source of referenced material is a violation of professional ethics. It is a violation of University Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date. 490c - Strategic Management – Spring 2015 7. policy. Furthermore it may be a violation of copyright or other intellectual property laws. Any form of dishonesty or cheating will not be tolerated. If discovered, the activity will be graded with a zero and in severe cases the student may be give an “F” in the course. Withdrawal Policy The deadline to drop this course is March 30, 2015 without the class appearing as a “W” on your transcripts. The last day to drop with a “W” is April 9, 2015. Beyond this date, a drop fee and petition is required (see registrar’s information). Please understand this instance is only for students with special extenuating circumstances beyond their control (so be prepared to provide justification). April 21, 2015 is the last day to officially withdraw from the University. Incomplete Policy An “Incomplete” will be given only if a student, through no fault of his/her own, is unable to complete the course and has an excused absence from the Final Exam. Students receiving this grade must contact the instructor ASAP and no later than the first week of the following term to set up the contract for completing the course. It is the student’s responsibility to ensure that all remaining requirements for an “Incomplete” are satisfied. NAU Policy Statements The NAU Policy Statements were revised in spring 2014, so please become familiar with these new updated policies by visiting the following link; http://www4.nau.edu/avpaa/policy1.html Syllabus is subject to change by the instructor. Any changes will be communicated prior to due date.