KINGSBOROUGH COMMUNITY COLLEGE OF THE CITY UNIVERSITY OF NEW YORK ORIENTAL BOULEVARD, MANHATTAN BEACH BROOKLYN, NEW YORK 11235 BA14 – Principles of Marketing (3 credits) Fall/Spring Required for Business Administration, Entrepreneurial Studies, and Retail Merchandising, Tourism and Hospitality Majors – Prerequisite: BA11 A. BULLETIN DESCRIPTION: The principles and practices of the marketing process are investigated. The areas of study include product, price, promotion, channels of distribution, market research, and governmental regulation. The course considers strategic marketing from both the customer’s and the marketing manager’s point of view. B. TEXTBOOK: Marketing, Grewal, 3rd edition C. MCGRAW-HILL CONNECT D03CW – http://tinyurl.com/kccd03cw D05D – http://tinyurl.com/kccd05d D. MCGRAW-HILL CONNECT SUPPORT If you need help or have any questions about Connect, please visit their Customer Experience support team for assistance via the following methods: Online 24-hour Customer Experience support center: www.mcgrawhillconnect.com/support View Student Resources/FAQs and Tutorials online: http://mpss.mhhe.com/student_connect_resources.php 800-331-5094 – Hours of Operation Sunday – 7PM-12AM Est. M-TH – 9AM-12AM Est. Friday – 9AM-7PM Est. E. OUTCOMES: Students will… 1. Define marketing and describe how it create four marketing utilities. 2. Explain what markets are and how they are classified. 3. Identify the four elements of the marketing mix and explain their importance in developing a marketing strategy. 4. Explain how the marketing environment affects strategic market planning. 5. Identify the major components of a marketing plan. 6. Identify factors that may influence buying behavior. 7. Explain what a product is and how products are classified. 8. Explain the product life cycle and discuss how it leads to new product development. 9. Explain the uses and importance of branding, packaging, and labeling. F. METHOD OF INSTRUCTION: 1. Assigned text reading and other ancillary materials. 2. Class discussions of the assignments. 3. Lectures to clarify the assigned readings and related materials. 4. Use of audio-visual devices, and materials from the field, to illustrate marketing concepts. 5. Written and oral reports on assigned topics. 6. Class discussion of student reports. 7. Examinations are reviewed in class when returned. 8. Professionals from industry will be invited to speak to the class. 9. Students are encouraged to consult with the instructor for individual guidance. G. METHODS OF EVALUATION: 1. Homework and class participation 2. First Exam 3. Second Exam 4. Final Exam 5. Project 20% 20% 20% 20% 20% *Required “Connect” help quizzes Score of: 90-100: Add 10 pts. to average 75-90: Add 8 pts. to average 60-75: Add 6 pts. to average Below 60: No additional points H. NOTES: 2 absence limit! 2 lateness = 1 absence. 0 absences add 10 points to each exam grade. 1 absence no additional points. 2 absences minus 10 points from each exam grade. 3 absences - withdrawal from class. No make-up exams. All cell phones & other devices must be turned OFF. I. TOPICS: 1. Overview of Marketing 2. Analyzing the Marketing Environment 3. Consumer Behavior 4. Business-to-Business Marketing 5. Global Marketing 6. Segmentation, Targeting, and Positioning 7. Marketing Research 8. Product, Branding, and Packaging Decisions 9. Developing New Products J. COURSE TRANSFERABILITY (3 CREDIT): Baruch (MKT3000), Bklyn (BUS50.2), City (ECO33000), Lehman (ECO332), MedgarEvers (MAR231), NYCTech (MK100), Queense (ECON243), Staten Island (MKT111), York (MKT341). Elective at Hunter, John Jay. K. SELECTED BIBLIOGRAPHY: Samuel Axon, “Five Ways Apple’s iAd Will Change the Way you Advertise,” openforum.com, April 20, 2010 Gal Tziperman Lotan, “Cold Competition: Chain Roll Out New Iced Coffee Creations,” The Boston Globe, April 6, 2010 Jessica Rao, “Bust of the Baby Boomer Economy: ‘Generation Spend’ Tightens Belt,” CNBC.com, January 21, 2010. Hazel Rose Markus and Barry Schwartz, “Does Choice Mean Freedom and Well-Being?” Journal of Consumer Research, 2010, 37, no. 2, pp.344355. Ashlee Vance, “At Xerox, a Transition for the Record Books,” The New York Times, May 21, 2009. Nike, “Workers and Factories,” http://www.nikebiz.com/responsibility/workers_an d_factories.html (accessed April 20, 2010). Jack Neff, “Unilever Develops Ambitious Campaign for New Fragrance with the Help of College-Age Fans,” Advertising Age, February 24, 2010. Emily Goon, “Friends or Foes? The Internet vs. the Music Industry.” Quirk’s Marketing Research Review, April 2010, p. 22. L. SELECTED PERIODICALS: Advertising Age Business Horizons Harvard Business Review Industrial Marketing Management Academy of Marketing Science Journal Journal of Advertising Journal of Advertising Research Journal of Consumer Research Society Journal of Macromarketing Journal of Market Research Society Journal of Marketing Journal of Marketing Education Journal of Personal Selling and Sales Management Journal of Retailing Marketing Communications Marketing and Media Decisions Marketing News Marketing Science Sales and Marketing Management M. CIVILITY IN THE CLASSROOM: Kingsborough Community College is committed to the highest standards of academic and ethical integrity, acknowledging that respect for self and others is the foundation of educational excellence. Civility in the classroom and respect for the opinions of others is very important in an academic environment. It is likely you may not agree with everything which is said or discussed in the classroom, yet courteous behavior and responses are expected. Therefore, in this classroom, any acts of harassment and/or discrimination based on matters of race, gender, sexual orientation, religion, and/or ability are not acceptable. Whether we are students, faculty, or staff, we have a right to be in a safe environment, free of disturbance, and civil in all aspects of human relations Evaluation Criteria I. Ideas 1) The paper fully develops a clearly stated argument or thesis 2) Provides sufficient evidence and supporting examples. II. Development and Organization 1) The paper contains an introduction and conclusion 2) Each paragraph develops a coherent idea, and paragraphs follow each other logically 3) Opening and closing of each paragraph connect the paragraph to the overall idea of the paper. III. Global Error 1) The paper is easy to read; sentences make sense, and are written in a clear, coherent manner. IV. Local Error 1) Correct spelling. 2) Proper punctuation and capitalization. 3) Paper shows evidence of having been carefully proofread. The following scale will be used for each of the four criteria: 5 4 3 2 1 Excellent Good Average Fair Poor The four items will be equally weighted in assigning a letter grade Rev11