ORACLE/PEOPLESOFT ENTERPRISE SYSTEMS CONSULTING AND RELATED SERVICES FOR: MARICOPA COUNTY COMMUNITY COLLEGE DISTRICT PRESENTED TO: Keith Killourie Buyer III PRESENTED BY: Rob Cardelli President February 22, 2010 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Dear Mr. Killourie, On behalf of the consulting professionals at Peak Performance Technologies we are pleased to present the following response to your Request for Proposal for Oracle/PeopleSoft Enterprise Systems Consulting and Related Services as part of your ongoing PeopleSoft and Oracle engagements. We are confident that our team is capable of providing the required services and associated resources outlined in your RFP and our leadership team’s track record of working closely with large and small colleges around the United States will help ensure you only work with senior level consultants capable of seamlessly integrating with your school’s operating culture and the functional and technical team’s unique personalities. We appreciate the opportunity to respond to your RFP and we hope to have the opportunity to work with you in the future. As a point of reference, we are currently working with the following colleges and public sector customers where we have been providing similar services to those outlined in your RFP: New York University, Emory University, University System of Georgia, Medical College of Georgia, University of Akron, City Universities of New York, University System of Texas, Gwinnett County Public Schools, North Dakota University System, City of Washington D.C, Homeland Security Department, IRS, Department of Treasury and several other large version education and government customers around the nation. We are confident we have the resources, deployment model and commitment from our leadership team to help you get your projects done on time and under budget. Some of the key differentiators that set our team apart from our competitors include: We are one of the only firms in the PeopleSoft Higher Education consulting market that can/will provide “as needed” subject matter expertise to help education and government customers manage their budget constraints. Peak Performance Technologies is a certified woman owned small business focused solely in the public sector with 75% of our revenues being derived from our Higher Education consulting practice. Expertise at Capital Budgeting, Program Management, Implementations/Upgrades and Strategic Staffing. Our Management Team and consultants are some of the most senior ERP and I/T Staffing experts in the industry. Our management team has an average of 13 years of PeopleSoft, Oracle and Banner experience and our President along with our Vice President of Sales have both worked for global I/T staffing firms. John Graham, the recently retired Executive Director of the Board of Regents of Georgia, will be an additional advisor for most of your future projects. While at the Board of Regents of Georgia; John was responsible for managing the day to day Infrastructure and ERP environments for over 30 public colleges across Georgia. We are experts at working in shared service environments. We have a track record of 100% customer service! If Peak Performance Technologies is chosen to assist you with this engagement, I will be your Client Partner. I have personally led over 20 PeopleSoft implementations of HCM, Financials and Campus Solutions and I have spent the majority of my fourteen years of consulting focused heavily in the Higher Education space. I have also helped build out global I/T staffing firm’s consulting services and will personally help oversee all recruiting operations associated with your account. If there is any additional information you require, please do not hesitate to call. We look forward to working with you to make this project a success. Sincerely, Rob Cardelli President Phone: 678-570-3598 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 rcardelli@peakperformancetech.com TABLE OF CONTENTS EXECUTIVE SUMMARY .......................................................................................................2 PEAK PERFORMANCE TECHNOLOGIES OVERVIEW ..........................................................4 KEY TEAM MEMBERS .........................................................................................................6 SECTION 4: PROPOSAL REQUIREMENTS ...........................................................................9 SECTION 7: RESPONDENT QUESTIONAIRRE ...................................................................29 SECTION 7.2: PAST EXPERIENCE ......................................................................................35 SECTION 8: PRICING SCHEDULE ......................................................................................43 APPENDIX ATTACHMENTB (BIDDERS STATEMENT) ATTACHMENT B (ADDITIONAL INFORMATION) ATTACHMENT C (NON DISCLOSURE) SIGNATURE PAGE RESUMES ............................................................................................................................44 PROJECT MANAGEMENT PEOPLESOFT HUMAN CAPITAL MANAGEMENT PEOPLESOFT CAMPUS SOLUTIONS PEOPLESOFT TECHNICAL ORACLE E-BUSINESS 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Peak Performance Technologies Overview Peak Performance Technologies was founded by several of the most senior PeopleSoft consultants in the industry. Many of our executives were on the design teams for the orignial PeopleSoft Student Administration, EPM and HCM products in the mid 1990’s. We also employ executive advisors who have been in leadership roles within large university systems or government agencies and understand how to approach complex problems from a “client” point of view and a consultant” point of view. The leadership team has worked together in the past sharing a common business philosophy based on honesty, integrity, value added services and client satisfaction. We have assembled a team of experts to help us manage the firm and we believe that your success defines Peak Performance Technologies. It directs our leadership, influences our values, and guides the growth of our team. Our Capabilities and Key Differentiators Our current focus is solely on providing ERP Consulting and I/T Staffing exclusive for higher education and public sector customers. We provide Advisory and Program Management, Project Management, Change Management People and all levels of functional and technical experts. Our team is comprised of industry thought leaders and our consultants are routinely called upon to speak at leadership seminars. We have a powerful framework of evolutionary methodologies that includes a heavy focus on Processes Change Management when we are called on to assist with implementation related projects. Accessibility We are headquartered in Georgia with additional locations in NY, Virginia, Nevada & California Disciplines PPT Resources PPT Offices 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 History Peak Performance Technologies is a certified woman owned small business created to fill a distinct void in the ERP consulting industry. The ownership team recognized that the consulting market has dramatically changed from the days of large teams being deployed to execute complex implementations during a time when the functional and technical resources with the appropriate skills were extremely scarce. Today’s environment is such that the majority of our customers have their own experienced internal resources fully capable of executing many of the tasks related to upgrades and implementations of new products. Many of our client’s internal project teams are comprised of ex-consultants from the large system integrators or software companies and they brought their own lessons learned, best practices and product expertise to bear when they opted to leave the consulting industry and take permanent jobs with customers including many schools across the country. Our firm was started by a husband and wife who combined have 27 years of PeopleSoft consulting experience between them. Robert Cardelli, the firm’s President, was a partner at Accenture where he helped manage the public sector consulting practice and he decided to leave to start a new company that could focus on delivering cost effective solutions to small and mid-sized education and governement customers. Because of the size of Accenture and the stringent financial guidelines placed on all deals there was very little flexibility to work with customers under a certain dollar amount so Robert opted to start another a firm where he could control the bill rates and delivery model himself. This is Mr. Cardelli’s second successful PeopleSoft consulting firm and his first is still in business today focused primarily in the commercial market space. Robert is an expert in all areas of PeopleSoft HCM including outsourcing, shared service models and onsite and remote delivery approaches. Mr. Cardelli’s wife, Jennifer, was one of the early employees of PeopleSoft Inc. and also on the executive team at Crestone Consulting in their early days. Mrs. Cardelli was on the design team for PeopleSoft’s original Financials applications and helped build the eProcurement functionality now available in today’s product line. Jennifer owns 100% of the company and we have achieved Woman Owned Business Status in several states. Many of the resources who work for Peak Performance Technologies were on Jennifer’s teams at PeopleSoft Inc. and have been hired over the last few years because of their deep functional product skills as well as their industry expertise in public sector environments. We created a consulting and staffing model that leverages our client’s onsite subject matter expertise and “augments” it whenever or wherever necessary. We are adept at providing onsite and remote services either on a full time or part time basis. This flexibility is the foundation of our value propostion and provides our public sector customers with cost savings that are sorely needed in today’s tight economic conditions. When you couple our low costs and flexible models with the engagement management that every account receives (mostly for FREE) we have become a strategic partner with some of the largest public sector customers in the nation. Every client has access to the leadership team and can leverage lessons learned, best practices and a deep knowledge repository as needed to help shape future project portfolios. We recognize the financial constraints that exist across all public sector today and we fully recognize what is involved when independent school districts run into budget issues. We view every customer and specific situation as a strategically important project and we bring the same sense of urgency and dedication to each engagement regardless of the revenue potential. This fundamental business philosophy is unique in our industry and the employees and partnerships we have in place all share this same mindset. Peak Performance Technologies is a registered vendor with The Maricopa County Community College District (MCCCD) and our staff have worked at several customers across the state of Arizona in the past including Arizona State University, Tucson City Schools, The City of Glendale and several commercial customers. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Key Members of Leadership Team Robert Cardelli Client Partner/Project Planning, Risk Management, Change Management & Shared Service Model Expert Mr. Cardelli is the President of Peak Performance Technologies and has been working with PeopleSoft applications for over 14 years with much of this time focused in the Higher Education space. Rob has held leadership positions with Accenture, Ernst & Young and was one of the founders of a consulting firm specializing in PeopleSoft Higher Education clientele. Rob was part of the team that helped rollout the Higher Education User Group (www.heug.org) and has presented at many of the conferences over the past 7 years. Rob has worked with dozens of PeopleSoft Higher Education customers and has contacts and personal friends in dozens of others schools. His network allows him to bring valuable client references, best practices and lessons learned to the table and he routinely hosts targeted conference calls with the executives of these institutions to foster additional networking opportunities for all of the attendees. Before he helped found Peak Performance Technologies Mr. Cardelli helped manage a $100 million I/T staffing firm and was responsible for supporting over 100 major accounts including Federal, State/Local Government, Higher Education and strategic partners such as IBM, Accenture, Bearingpoint, CSC, Northrop Grumman, Lockheed, Deloitte and others. John Graham CIO Advisory, Governance and Executive Advisor Mr. Graham is recognized as a thought leader in the CIO Advisory space within the Higher Education community and has worked with Rob Cardelli and Brian Ellis for almost 9 years. He was our customer in the past and when he retired he aligned himself with Peak Performance Technologies to help us with large scale Higher Education and Government accounts. He opted to partner with us based on his experience and comfort level with our delivery model, corporate philosophy and dedication to customer service. John is responsible for leading all executive advisory sessions including CFO’s, CIO’s and Presidents of the colleges. Mr. Graham was the Executive Director responsible for managing the PeopleSoft systems (and other environments) for the Board of Regents of Georgia. John is currently helping several universities as a CIO Advisor and he is an expert at creating Governance models. Brian Ellis End User Training/Infrastructure Assistance (if necessary) and Data Conversion Mr. Ellis has been working with PeopleSoft and Oracle applications since the early 1990’s and has held executive roles with Andersen Consulting as well as PeopleSoft Inc. Brian is one of Peak Performance Technologies Partners and is directly responsible for helping our customers design, build and manage their complex ERP technical environments. Brian is an expert at all levels of PeopleSoft and Oracle’s I/T Platforms and typically works with the CIO and I/T Director to audit the existing technical environments and provide recommendations and project management services around the following areas: Data Center Design, Disaster Recovery, Governance, Help Desk, project team roles and responsibilities, capital budgeting as well as insourcing and outsourcing business case formulation. Mr. Ellis is currently helping the several colleges and universities streamline their support organizations by leveraging onsite and remote consulting assistance as well as exploring outsourced infrastructure models. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Suresh Pandurangam PeopleSoft Financials Expert & Higher Education Expert Suresh has been working with PeopleSoft’s Financial applications since 1996 and has helped 5 different independent universities implement and/or upgrade their applications. He is an expert at project management, general ledger, commitment control, accounts payable and purchasing and has also worked with Asset Management, Accounts Receivable and Billing over the course of his career. Suresh is currently helping the Florida A&M with their post production support by streamlining functional and technical processes and redefining roles and responsibilities as well as corresponding policies, procedures and process flows. Barbara Sanborn PeopleSoft HCM Practice Manager Ms. Sanborn has been implementing and upgrading PeopleSoft’s HRMS products since 1995 and has expertise in many PeopleSoft HCM areas including Human Resources, Benefits, Payroll, Time and Labor, Employee/Manager Self Service and Recruiting Solutions. Barbara’s greatest contribution to our clients is his ability to reengineer their functional support teams to cross train staff and increase the knowledgebase of employees of all levels. Ms. Sanborn is involved in most of our HCM client relationships because she brings a wealth of lessons learned and best practices to bear and typically provides a great deal of free consulting to all of our clients. Kevin Doran PeopleSoft Upgrades/Financials and HCM Development Kevin has been working with the Cardelli’s since 1995. He is an expert at all levels of infrastructure design and support and has performed over 40 upgrades of PeopleSoft’s HCM and Financial applications. Additionally, Mr. Doran is an expert at PeopleSoft develoment including PeopleTools, PeopleCode, SQR, Application Engines, Component Interfaces, Integration Broker and XML Publisher. Kevin is typically involved in most of our support customers because of his ability to quickly solve problems and his expertise at working remotely to dial in and help customers understand what needs to happen while serving as a “player/coach” to mentor them throughout the process. Jennifer Cardelli CEO/Client Partner/PeopleSoft Financials Expert Mrs. Cardeelli has been working in the I/T and Accounting consulting market for almost two decades and was one of the early employees of PeopleSoft Inc. She is a recognized thought leader in several financial applications and has a stellar reputation for delivering on time and under budget implementations for customers of all sizes. She’s also an expert in budget preparation and routinely helps our customers with activity based costing excercises to ensure capital and operating budgets are adequately mapped out prior to any project kickoffs. Jennifer has been personally helping support a global customer with operations in 30+ countries by leading their production support team and helping manage the troubleshooting for GL, AP, PO, AR, BI, PO, Contracts and Expenses 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Higher Education and K-12 Consulting Services Peak Performance Technologies provides a full complement of consulting services to support Colleges, Universities and K-12 school districts. This includes implementation of administrative systems that incorporate the unique business requirements of education institutions such as financial management, grants, capital projects, student information, textbook management, and state and federal reporting. We have experience working with two year colleges, four year colleges, community colleges and private schools and understand the subtle nuances that exist within each of these different institutions. Our consultants and project teams are uniquely qualified to help those customers that run PeopleSoft, Oracle and Banner applications, offering integration and data conversion services using expertise in both application areas. Our experienced resources bring us a level of credibility that differentiates our firm from the competition and we are able to work at the CIO level all the way down to the junior analyst and immediately prove ourselves as experts in our respective disciplines. “The leadership team at Peak Performance has consistently gone above and beyond the call of duty in supporting our functional and technical project teams. We value their dedication to customer service.” - Executive Director of Enterprise Applications for a large school district. “Mr. Cardelli was able to come in and help transform our HR Shared Service and the underlying culture in a very short timeframe. We look forward to working with he and his team on the upcoming PeopleSoft 9.0 upgrade.” - Deputy Director of a large Federal Government Agency. “Peak Performance Technologies has been instrumental in helping our college rollout PeopleSoft’s Campus Solutions products out to our several colleges. The last few years have flown by and Andreas has become part of our family. PeopleSoft Project Director for a Mid Atlantic college Currently 75% of revenue is derived from Colleges, University Systems and School Districts!! 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Section 4- Proposal Requirements 4.1 MINIMUM REQUIREMENTS 1. Be licensed in the State of Arizona, if duties requested require such licensure. Peak Performance Technologies will have no problems obtaining any licenses. Additionally, if we are awarded this contract we will apply for WBE certification in the State of Arizona. It typically takes less than 45 days and we could provide you with this certification as well if you believe it would be valuable. 2. Offer fees that are reasonable and consistent with fees charged to other public entity clients in Maricopa County, Arizona. Peak Performance Technologies will provide a customized rate card that reflects all of the skill sets outlined in this RFP as well as those that similar customers typically request. These prices will be firm for 2 years from the date of award. We will provide onsite and remote rates for you to have on file. 3. Must acknowledge or confirm that all parts of this RFP have been read and that the Proposal submitted is in accordance therewith. Peak Performance Technologies has read all of the RFP and have taken all of your requirements into consideration when composing our response. 4. Must submit all answers to the respondent questionnaire. All answers must be in the order in which the questions are asked. We will comply 5. Must submit a completed, signed pricing schedule. Schedule must be signed by an authorized company official on behalf of the firm. We will comply 6. Must submit a completed Bidder’s Statement. We will comply 4.2 SPECIFIC REQUIREMENTS 4.2.1. The Proposer must provide three (3) client references. Include company name, contact name, address, updated telephone number, description of the service(s) provided, number of proposer employees involved, number of client employees involved, timeframe of engagement, and current status of the project. If the proposer was employed by another organization at the time the service provided to the client, it must be clearly stated. We will provide references on the sheets included in the RFP 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.2. Each Proposer must provide MCCCD with a list of all higher education institutions who have utilized their services for implementation of Oracle/PeopleSoft applications or related services. If Proposer is providing third party related services such as testing, data warehousing, reporting, directory integration or related programming support, please respond to RFP in the context of these services. In the last 3 years Peak Performance Technologies staff have worked with the following Higher Education clientele: College Summary of Work Performed following italicized schools are part of the University System of Georgia’s centralized data center and we had to work with all of them. Program Management, Technical Development, Campus Solutions, Financials and UPK. EPM, OBIEE, Reporting, Testing and Training. Financials. Campus Solutions. UPK. Development, EPM, OBIEE, Reporting, Testing and Training. Program Management. Campus Solutions. Development. EPM, OBIEE, Reporting, Testing and Training. DBA, Portal, Upgrade, HCM and Project Management. DBA, Upgrade, HR, Benefits Administration, EPM, Development. Program Management. CIO Advisory/ITIL, Oracle DBA and Infrastructure. HCM and Financials. Upgrade Assistant. Training and Testing Albany State University Abraham Baldwin Agricultural College Armstrong Atlantic State University Atlanta Metropolitan College Bainbridge College Augusta State University Clayton State University College of Coastal Georgia Columbus State University Dalton State College Darton College East Georgia College Fort Valley State University Gainesville State College Georgia Highlands College Georgia Gwinnett College Georgia Southern University Georgia Southwestern State University Georgia State University Gordon College Macon State College Kennesaw State College North Georgia College & State University Middle Georgia College Skidaway Institute of Oceanography Savannah State University Southern Polytechnic State University University of West Georgia Valdosta State University Waycross College University of Texas- Tyler University of Texas-Dallas University of Akron ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ ““ Project Manager. Campus Solutions. Testing. Training Project Manager. Campus Solutions Program Management, CIO Advisory/ITIL, DBA, Upgrade, UNIX, DB2 New York University Emory University City Universities of New York Georgia Institute of Technology Medical College of Georgia University System of Georgia (The 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Lorain County Community College Bismark State College Dickinson State University Lake Region State College North Dakota State College of Science Mayville State College Minot State College Valley City State College Williston State College Florida A&M Rutgers University System of Tennessee University System of Nebraska University System of California University of South Carolina Ball State University University of North Carolina Houston Community Colleges Brandeis University Madison Area Technical Colleges City Colleges of Chicago National Defense University 2905 Jordan Court Suite B-219 | Program Management, CIO Advisory/ITIL, DBA, HCM and Financials Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security Campus Solutions. CIO Advisory. Infrastructure. Security PS Financials and HCM. Project Management. Change Management Project Management I/T Infrastructure. Advisory Services Advisory Services Advisory Services Project Management, Infrastructure Services, Development and Testing Program Management and Advisory Services Project Management. Reporting. EPM. Development. Campus Solutions. Testing. Training. PeopleSoft EPM. OBIEE. Training. PeopleSoft Financials. Project Management. Development. Training PeopleSoft Project Management. Infrastructure Services. Campus Solutions and HCM assistance PeopleSoft Project Management. Infrastructure Services. Campus Solutions, HCM and Financials assistance. Project Management. Development. Reporting. Campus Solutions Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.3. Each Proposer must provide MCCCD with a list of all clients who now have Oracle/PeopleSoft Campus Solutions, Oracle/PeopleSoft HCM, Oracle e-Business Suite Financials, ERP Portal applications, in production as a result of using the Proposer’s services. Client Name PeopleSoft HCM PeopleSoft Campus Solutions New York University 3 Emory University City Universities of New York 3 3 3 Georgia Institute of Technology Medical College of Georgia University System of Georgia (The following italicized schools are part of USG Albany State University Portal Solutions 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Abraham Baldwin Agricultural College Armstrong Atlantic State University Atlanta Metropolitan College Bainbridge College Augusta State University Clayton State University College of Coastal Georgia Columbus State University Dalton State College Dalton College East Georgia College Fort Valley State University Gainesville State College Georgia Highlands College Georgia Gwinnett College Georgia Southern University Georgia Southwestern State University Georgia State University Gordon College Macon State College Kennesaw State College North Georgia College Middle Georgia College Skidaway Institute of Oceanography 2905 Jordan Court Suite B-219 Oracle e-Business Financials | Alpharetta, Georgia 30004 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 3 3 3 3 3 3 3 3 3 Savannah State University Southern Polytechnic State University University of West Georgia Valdosta State University Waycross College University of Texas- Tyler University of Texas-Dallas University of Akron Lorain County Community College Bismark State College Dickinson State University Lake Region State College ND State College of Science Mayville State College Minot State College Valley City State College Williston State College 3 Florida A&M 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Rutgers 3 University System of Tennessee 3 3 3 3 3 3 3 3 3 3 3 3 3 University System of Nebraska University System of California 3 3 3 3 3 University of South Carolina Ball State University University of North Carolina Houston Community Colleges Brandeis University Madison Area Technical Colleges City Colleges of Chicago National Defense University 3 Social Security Administration 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | 3 3 3 US Census Bureau Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.4. Each Proposer must provide the name of the specific services lead who will be assigned to coordinate the MCCCD project(s). Functional Area Resource Name Executive Support Higher Education Advisory Lead PeopleSoft HCM Lead PeopleSoft Campus Solutions PeopleSoft EPM/Data Warehouse/OBIEE Infrastructure Services Role in Organization Rob Cardelli John Graham Barbara Sanborn Michalynn Hacker David Barlow Brian Ellis President CIO Advisor HCM Practice Manager Practice Director Practice Director Practice Manager Teresa Lussier Practice Manager (includes databases, portal, identity management, networks and disaster recovery) Oracle E-Business Financials 4.2.5. Each Proposer shall provide a representative list of resumes for people who could be assigned to the MCCCD based on the categories described below in section 5.1. Resumes Attached In Separate Section 4.2.6. MCCCD reserves the right to refuse any subcontractor the vendor offers. All resumes, work histories, etc. will be provided to MCCCD for any suggested subcontractor the same as required for any vendor. Peak Performance Technologies understands and will comply 4.2.7 Each Proposer must submit copies of the Proposer's latest annual report, latest audited quarterly report, latest 10K statement, Dunn and Bradstreet ratings, and any other evidence of the Proposer's financial status. If the company is a subsidiary of another company/corporation, audited financial statements for the parent organization must be provided. Peak Performance Technologies is a private company. We have never taken out any loans and have been profitable since inception. Our finances are impeccable and we have a $250,000 line of credit should we ever need it with Bank of America in Atlanta, Georgia. We have only had to tap into this line one time since inception and that was for less than $30,000 to cover a delay in payment from a large federal government customer. All of our vendors have been paid on time since inception including any independent contractors we have utilized. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.8 Each Proposer must submit the organizational chart of the company and an organizational chart of parent, subsidiary, or subcontracting companies outlining relationships between entities. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.9 Each Proposer must state whether proposer, or any predecessor entity of which proposer was a part or which is now a part of proposer by merger, acquisition, or otherwise, or any officer, agent, or employee of any of the foregoing, has, to the best of the proposer's knowledge, information, or belief: Peak Performance Technologies is in discussions surrounding a merger with The Gilfus Education Group. They are an industry leading Higher Education Consulting firm whose CEO was the founder of Blackboard and their chief product developer. If this deal is finalized Peak Performance Technologies will remain a wholly owned subsidiary and there will be no effect on our business operations. Our capabilities will increase to include Cloud Computing, LMS, Institutional Effectiveness and Content Management. 4.2.9.1 Ever been the subject of any criminal investigation, prosecution, or conviction for any alleged act or omission related to the activities of said business or within the scope of their responsibilities as an officer, agent, or employee of any of the foregoing; or Not an issue 4.2.9.2 Ever terminated said entity's contracts or had its contracts terminated prior to the completion or normal expiration of the term thereof; or Never 4.2.9.3 Sued or been sued for breach of contract, misrepresentation, fraud, or any form of infringement (e.g. copyright, trade secret, patent, etc.). If so, provide full details as to any such incident. Not an issue 4.2.10 The vendor will be expected to sign and observe all pertinent and standard MCCCD security, data access, and non-disclosure statements as may be appropriate regarding employee data, student data, financial data, or system software, which may become accessible to the vendor. We will comply 4.2.11 MCCCD encourages free and open competition. Whenever possible, specifications, proposal invitations and conditions are designed to accomplish this objective, consistent with the necessity to satisfy MCCCD’s needs and the accomplishment of a sound economical operation. The Proposer’s signature on this proposal guarantees that the prices offered have been established without collusion with other eligible Proposers and without effort to preclude MCCCD from obtaining the lowest possible competitive price. The award will be made to the responsible offeror whose proposal is determined to be most advantageous to MCCCD based on the evaluation factors set forth in Section 3 of this Request for Proposal. We understand and will comply 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4.2.12 MCCCD reserves the right to negotiate with any and all vendors on all aspects of this RFP. We understand and will comply 4.3 DEVIATIONS FROM RFP Proposers must specifically provide a separate listing of each circumstance in which their proposal differs from any terms or conditions of the request for proposal. Failure to list such a deviation will result in that terms of the proposal being disregarded in favor of the correlative term(s) of the RFP. We have no issues 4.4 SIGNATURE The Contractor shall furnish and include the above data with their proposal. Statements are required to be complete and accurate and they shall be signed by an authorized signatory of the company, sworn to and notarized, if requested. A proposal submitted by an agent will have a current Power of Attorney, attached, certifying the agent’s authority to bind the Proposer. Omission, inaccuracy, or misstatement may be sufficient cause for rejection of the proposal. We understand and will comply 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Section 5- Scope of Work 5.1 Describe Proposer’s services, daily and total costs associated with services by specialty or job title, resumes for individuals who could provide the services to MCCCD, and sample materials used. Special notation must be made if the Proposer plans to use a subcontractor for the provision of any or all services. Describe products that are being proposed, license fees and usage limitations, including annual maintenance costs. Peak Performance Technologies will provide a comprehensive rate card for different sets of relevant skills. In this rate card will be onsite and remote rates for you to work with. Resumes will be broken out into each of these major headings to examine the level of skills we can provide in each area. 5.1.1. Project Leadership: MCCCD may seek assistance in coordinating the implementation of the Oracle/PeopleSoft applications and related systems as well as future migration or upgrade efforts. This is our strongest area. Peak Performance Technologies employs some of the most experienced PeopleSoft senior managers in the industry and our ability to provide full time, part time or “as needed” project management, program management and organizational change management assistance to higher education clients who need assistance managing these implementations yet lack the sufficient funds to justify paying for full time assistance. We are well known for serving as “player/coaches” where we help setup a PMO structure, create the project plan and help the client’s team manage the plan effectively using our 3rd party oversight model. We will identify periods of time that an extra set of eyes should be involved and we can help you monitor the engagement’s progress throughout the lifecycle in an effective and efficient manner. The resources who will help you in this area have worked with several colleges if not dozens and many have been employees of universities in the past and can bring a unique perspective from a consultant and former customer point of view. Finally, we will bring project plans and templates to the team so you do not have to reinvent the wheel and spend money in areas that we can simply give you a few former successful plans and use them as a baseline for your final implementation plan. Resumes: Robert Cardelli, Suresh Pandurangam, Tina Travis, Kim Zaffino and Vickie Martin Based on your specific scope of work we will identify our consultants who are best able to match the set of requirements. All of our project managers are subject matter experts in their respective disciplines and can serve as a Solution Architect as well if needed. This way you are essentially getting 1.5 to 2.0 FTE’s for your money. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.1.2. Application Implementation: MCCCD may seek assistance in implementing additional enterprise application modules and would require set-up, configuration, and functional expertise. Peak Performance Technologies has consultants with expertise implementing almost every PeopleSoft and Oracle e-Business module in the market. There are a few supply chain products that we have not touched that are most assuredly not in production or even owned by MCCCD. In the PeopleSoft HCM space this is our most popular set of skills that we provide clients and the President of Peak Performance Technologies was on the design team for one of the products many years ago. We have subject matter expertise in every HCM area and we are able to provide full time, part time, onsite, remote and “as needed” assistance to help you manage your implementations and upgrades efficiently and cost effectively. All of our consultants can wear multiple roles on a team and can help with planning, design, configuration, testing and training. Additionally, most of our team are also able to serve as change management experts and project managers if needed. Below is a matrix that shows the number of PeopleSoft HCM consultants we have along with other relevant factors. PeopleSoft HCM Consultants Specific Skills Number of Resources 22 7 5 11 2 HR/Base Benefits and Payroll Benefits Administration Time and Labor ESS/MSS/Workflow Pension Administration Average Years of Experience 9 10 10 9 10 Number of Consultants Who Have Personally for President 18 7 4 9 2 HCM Resumes Included: Barbara Sanborn, Kevin Grace, Sriram Konkipudi, Padma Aluru, Pam Price, Vani Row, Riffe and Vamshi Krishna. Campus Solutions Specific Skills Admissions/Records Student Financials Financial Aid Contributor Relations Gradebook Number of Resources 11 7 5 4 4 Average Years of Experience 8 10 8 9 7 Number of Consultants Who Have Personally for President 8 6 5 4 3 Campus Solutions Resumes Included: CJ Tibbs, Sudheer Bollam, Sarat Chandra, Sam Islam, Kevin Gao, Bhushan Athale, Kiran Varry, Ram Krishna, Stuart Jordan, Uday Bagampalli and John Banegas 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Oracle e-Business Functional & Technical Resources Specific Skills Number of Resources 6 11 4 7 6 3 4 7 9 14 6 11 3 General Ledger AP/PO AR/Billing Fixed Assets Cash Management Grants Infrastructure DBA’s/System Administrators Senior Developers (10+ yrs) Mid Level Developers (5-7 yrs) Reporting Forms/Workflow Security Average Years of Experience 11 9 9 10 6 5 11 8 11 8 9 8 7 Oracle E-Business Resumes Included: Agus Widjaja, Alan Green, Jeff McDonald, Dave Dozier, Srinivasan Tirunelveli, Scott Singer, Todd Greenquist, Karun Jayaraman and Srini Tirunelveli. 5.1.3. Hardware and Database Configuration: MCCCD may seek assistance in capacity planning and performance tuning of ERP applications in all tiers of the application. Brian Ellis heads up this practice for us and is a former PeopleSoft Inc. executive. He has over 15 years of hands on expertise helping customers implement and stabilize their PeopleSoft environments. All of the resources working for Brian are subject matter experts in their respective disciplines and this includes architects, database administrators, performance tuners, disaster recovery planning experts, data center design experts, security and LDAP experts and just about everything in between. His team has worked on every platform PeopleSoft is supported on (and a few that aren’t) and we can provide full time, part time, onsite, remote or “as needed” assistance in most of these areas. Finally, Brian and his team are well connected with the hardware and software vendors and can help you with vendor selections, pricing strategies, collaboration and shared service models and project team training if necessary. Resumes Included: Kerensky Rowan, Larry Williams, David Stephens and Kevin Doran. We have other resources but these three have an average of 13 years of experience each and typically handle all of our education clients. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.1.4 Software Development: MCCCD may seek training and assistance to implement, support, and extend the applications using PeopleTools and other Oracle-specific tools such as Forms, Reports, XML Publisher, Crystal Reports, etc. This is another area Peak Performance Technologies can help provide subject matter experts at exceptionally attractive rates. Our ability to provide onsite, remote, full time, part time and “as needed” consulting in the development arena allows our clients to augment their project teams if they fall behind or focus their internal team’s attention on more value added activities. Typically we recommend our clients lead any “conversion” activities b/c they know the data. Interface, report and development efforts are typically more “commoditized” and can be done effectively using 3rd party consultants. We can provide any of the skills you required for PeopleSoft or Oracle e-Business development platforms. Before we provide any resources our Engagement Manager works with the customer to identify if specific technologies such as Component Interfaces, Application Engines, XML Publisher or anything else are the key and then we make sure you only work with resources who are experts in those areas. We provided a few flavors of consultants for you and PeopleSoft Technical Resources Specific Skills Infrastructure SOA/Fusion/OEM DBA’s/System Administrators Senior Developers (10+ yrs) Mid Level Developers (5-7 yrs) Reporting EPM Security Number of Resources 18 13 14 16 22 11 13 9 Average Years of Experience 9 7 9 10 6 9 10 10 Number of Consultants Who Have Personally for President 15 7 10 16 17 10 11 8 PeopleSoft Technical Resumes Included: Richard Sharp, Anumit K, Ajay Kumar, Harshal, Caprice Ayers, Ed Creech, Ed Halter, Venkat RavipatiKerensky Rowan, Kevin Doran, Larry Williams, Raj Kuppa, Sri Vutla and Srini Bodduluri 5.1.5 Related Products: MCCCD may seek assistance in the addition of related products such as electronic forms developments tools, automated/streamlines workflow, document imaging solutions that operate as ad-on products within or with the e-Business or PeopleSoft framework. We can help in almost any area you need assistance in. We have worked with most of the major document imaging products and helped interface to PeopleSoft and Oracle’s products. We can help you design and implement workflow technologies and create electronic forms with signatures to reduce paper and streamline operations. The consultants we provided in Section 5.1.4 can more than likely handle any of this work but if there was a specific set of skills you required we would try to match one of our consultants to the requirement or introduce you to a 3rd party firm that specializes in that particular technology. We won’t lie and try to be everything to everyone. 5.1.6 Testing: MCCCD may seek assistance in the development and implementation of testing ERP applications and related systems. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Peak Performance Technologies can help in all aspects of testing ranging from our developers who will perform the unit testing during development activities to integration testing to system testing to performance testing to user acceptance testing. We will bring test plans and scripts to you for a baseline so we don’t need to reinvent the wheel and our resources can provide as much (or little) assistance as you require. This is typically an area we can drive down costs by having our resources available remotely “as needed” to debug issues, lend an extra hand if you are getting behind or take the workload off of your team to focus on other activities. Any resource you get from us will be an expert in testing the functional and/or technical aspects of the modules in which the are working. 5.1.7 Documentation: MCCCD may seek assistance in the development of technical and end-user documentation. During the Project Planning Phase we work with the clients to identify who is responsible for documentation. This is one of the most important activities and it is important to ensure everyone is on the same page early in the engagement. Typically we recommend that the customer take responsibility for these deliverables BUT we are there to assist by providing prior project documentation to use as a starting point and helping make the technical and end user documentation “client specific.” We have expertise in the PeopleSoft UPK tool and we can provide as much or as little assistance in the documentation area as possible. This is usually a good area to do internally to save money and we usually have our functional and/or technical leads work with the client to ensure the work is being done properly and provide quality assurance, lessons learned and best practices to ensure it is done effectively. 5.1.8 Training: MCCCD may seek assistance in the development and provision of end user technical and/or functional training Peak Performance Technologies has extensive expertise training our client teams in the functional and technical usage of their PeopleSoft and/or Oracle e-Business products. Specifically, Michalynn Hacker is a former PeopleSoft/Oracle Inc. instructor and is nationally recognized as one of the best Campus Solutions and EPM trainers in the nation. She oversees all training programs and will help you plan and execute your unique training initiatives. 5.1.9 Reporting: MCCCD may seek assistance in the development and implementation of Enterprise Reporting, data warehousing, and Decision Support Systems. We can provide expertise in all of these areas. David Barlow who manages our EPM and Data Warehouse Practice is a former product expert from Oracle and has worked on some of the largest and most complex PeopleSoft EPM/OBIEE initiatives in the nation. He personally oversees all of our EPM customers and serves as the QA Manager for any engagement. We have expertise at providing project management, HCM, Financials and Campus Solutions Data Mart assistance, ETL Development, Training and Testing in all aspects of Reporting. We can also help you design, develop and test Oracle e-Business reports and in both PeopleSoft and Oracle e-Business scenarios we can provide onsite, remote, full time, part time or “as needed” consulting assistance to drive your costs down. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.1.10 Directory Integration: MCCCD may seek assistance in the development and implementation of Directory Integration between the Enterprise application and Maricopa central directory system. Brian Ellis and his infrastructure and technical team can help you in almost any area surrounding your Directory Integration initiatives. This is not an issue and we can provide full or part time assistance as needed. Currently we are helping several customers with their Identity Management initiatives and working with the LDAP and Director teams is integral in the success of these rollouts. 5.1.11 Portal: MCCCD may seek assistance in the development and implementation of Enterprise Portal Solutions. We can provide subject matter expertise at any level in the design, development, branding and testing of your enterprise portals. This is an area that customers are becoming savvier in and we typically have to re-implement the Employee and Manager Self Service applications to better leverage internal portal technologies that may have changed since the original implementation. Most of our portal consulting is done onsite to foster the knowledge transfer but we can do some development remotely. 5.1.12 Enterprise Management: MCCCD may seek assistance in the deployment and operation of enterprise management tools. Brian Ellis and his infrastructure and technical team can help you in almost any area surrounding deployment of enterprise management tools. We can help you network with your peers in the industry to share their lessons learned and identify “gotchas” that the software and hardware vendors typically don’t tell you about. We can provide strategic vendor selection assistance, implementation, support and in come cases; training. This is an area that we can potentially help in but it will depend on the specific technology in question.. 5.2 Maricopa assumes the assignment of internal resources. Describe what process you will use to train these individuals in your tools and preferred methodologies. Peak Performance Technologies has a 100% successful track record with all of our customers when it comes to helping with knowledge transfer. The project isn’t done until the client knows how to use the new technology and manage their day to day business operations effectively. During the Planning Phase we identify a Knowledge Transfer plan. This includes dedicated tasks, deliverables and milestones for specific functional and technical components of the project. We bundle this with our organizational change management plan and it is essential that we include a client sign off process to ensure the appropriate client team members sign off that THEY are comfortable with the technology or new business process. Additionally, we are always available to help answer questions. We do not charge for a client to call us weeks and months down the road and walk them through something. It is common that our consultants schedule Web Ex sessions with past clients to review principles of the implementation or reeducate them if they forgot something. This is particularly true when it comes to PeopleSoft Benefits Administration (Open Enrollment), Payroll (Year End) and Manager Self Service (e-Performance). We like to write a project charter and include a knowledge transfer plan to ensure customers get what they need and expect and a governance structure is implemented to ensure we do NOT cut corners to save time or money. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.3 Describe any experience implementing major software applications within a higher education organization, including the name of the organization, the application/s (including vendor/s) implemented; the project timelines, and the extent of involvement by the Proposer. Peak Performance Technologies only works with public sector customers. Currently 75% of our revenues are derived from Colleges, Universities and K-12 clientele. We are experts at implementing PeopleSoft in the Higher Education arena. We have worked with two colleges in the past that used Oracle e-Business. Rutgers University (Oracle e-Business Financials) and Ohio University (Oracle Financials). In both situations they were implementing PeopleSoft HCM and Campus Solutions products and in both situations there was great frustration. The integration between the two platforms has gotten better but the fundamental technologies are very different and require different development teams. In an earlier section we provided an extensive list of where we worked with colleges and universities. If additional information is requested we will be happy to provide it. 5.4 Describe the extent of experience by the Proposer with People Tools, SQR, PL/SQL, Java, Application Engine, COBOL, Workflow, SOA, Oracle/PeopleSoft Student Administration and/or HCM, eBusiness Suite, or any other products relevant to this RFP. Peak Performance Technologies has extensive expertise in all of these areas. PeopleSoft and it’s associated technologies are by far our greatest strength but we have helped several large Federal Agencies with Oracle e-Business Financials and Supply Chain implementations and our consultants in this area are mostly ex Oracle Inc. resources with a great deal of commercial and government experience. Based on the requirements outlined in your RFP we do not believe there is any area that we can not assist you with at this time. Additionally, we have expertise in XML Publisher and Component Interfaces that typically get utilized when using the latest version of PeopleSoft. We are experts at upgrades and we will help you with planning activities mostly FREE of Charge when the time comes. 5.5 Describe the length of time the Proposer has been in business as the entity responding to this RFP. Peak Performance Technologies was formally incorporated January 3, 2008. Our consulting practice was divested from another public sector consulting firm called Capital City Technologies. Robert Cardelli was a managing partner in that firm and oversaw the “non federal” consulting practice that included Higher Education, State/Local Government and K-12. The divesture took place so the parent company could focus exclusively on Federal and Department of Defense contracting and leverage their GSA Schedule. Non Federal agencies have a very difficult time paying the much steeper rates included in GSA Schedules so the divesture took place. Peak Performance Technologies brought the previous non federal customers over to the new entity and as such never had cash flow or funding issues. We grew 1400% in 2009 and are looking at another stellar year. Peak Performance Technologies is wholly owned with no outside investors. Jennifer Cardelli owns 100% of the stock and we are WBE Certified in multiple states. 5.6 Describe the number, experience, and specialties of the Proposer’s staff dedicated to the PeopleSoft or e-Business practice. Please include resumes of potential proposed staff. This information is included in earlier sections and the resumes will be included in the appendix in specific folders detailing out PeopleSoft HCM, Campus Solutions, Technical, Project Managers and Oracle e-Business. If additional information is required we will provide it immediately. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.7 Describe what facilities and staff, if any, are permanently located in the Phoenix, Arizona metropolitan area. Peak Performance Technologies does not have an office in Arizona. We have one in Nevada and another one in California. The consultants we are proposing will come from all over the nation but a heavy concentration will most assuredly come from Texas, Utah, Colorado and California. We have three consultants who reside in Arizona. At this time we are not sure if they will be slated for your engagement. Two of them are PeopleSoft HCM Functional and one is a PeopleSoft Infrastructure Architect and Upgrade Expert. 5.8 Describe any products within the Oracle or PeopleSoft environments that you may be able to offer MCCCD to enhance the operation of their Oracle/PeopleSoft systems. If and when we help with your PeopleSoft upgrades we will be leveraging the latest version 8.5 tools platform. We will have opportunities to start moving away from SQR and utilize Application Engines, Component Interfaces, Integration Broker and XML Publisher. Oracle is moving away from SQR and we will help you leverage new technologies. Additionally, we will help you use Oracle’s OEM tools and better manage your upgrade using the latest Upgrade Analyzer functionality that significantly improves the upgrade process. Finally, we are experts at PeopleSoft Security. We will help you streamline existing security models and potentially move the maintenance of security out of the “technical” hands and into the departmental areas now that the latest version doesn’t require a rocket scientist to figure out how to use it. If you are interested we could also help you with Identity Management. The latest tools in this space are excellent and we can help you design and rollout solutions to integrate with your PeopleSoft and Oracle e-Business platforms. We can provide subject matter expertise in the area of PCI Compliance, FERPA and Payment Gateways. Financial transactions are being targeted by hackers and pose a serious threat to all institutions. We have helped three colleges now with the integration of PCI Compliant Solutions and their PeopleSoft and Oracle products and we can help you in this area if it is something you require assistance in. Finally, Peak Performance Technologies has expertise in working with public sector shared service models. We can help streamline internal policies, procedures and process flows and identify areas for improvement to better share fixed costs, lower costs, better leverage internal resources and enhance the ERP and I/T operating environments. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 5.9 Specify the process Proposer will use to communicate organizational changes that impact these services to MCCCD. Peak Performance Technologies has a very effective account management structure. For MCCCD we would propose assigning Robert Cardelli as your client partner. He will be responsible for ensuring all aspects of your engagements are managed effectively and to your satisfaction. His involvement typically entails conference calls and regularly scheduled site visits to provide quality assurance advice and counsel. If any project team members for whatever reason were having an issue or we needed to replace them we work with the customer project management team to identify whether an exact set of skills is needed or if someone a bit different might be preferable. We then provide two to three consultants for the team to interview. Prior to the customer ever talking to these consultants we will walk them through our internal project team interview process to ensure they have the functional and/or technical skills to do the job and most importantly; the cultural fit to integrate with the existing project team. Only after the have passed OUR internal hiring process would you ever speak to them. We would not waste your time. We can refine this process to accommodate any specific needs or requirements you might have. 5.10 Provide the maximum percentage price increase for years two to five as compared to year one. Typically we have the following model for price increases: Years one and two there are no price increases. Years 3 and 4 there will be a 5% increase. Year five will be an additional 2%. 5.11 Maricopa prefers that the Proposer provide workstations and administrative support for their own employees. Peak Performance Technologies will comply 5.11 Documentation and all deliverables resulting from this contract shall remain the property of MCCCD. Peak Performance Technologies will comply 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Section 7: Respondent Questionnaire Provide all requested information. Failure to provide required information may cause the proposal to be deemed non-responsive. 7.1. Description of Firm/Personnel A. Describe your firm and your specific experience and history for the past 10 years, including a list of clients by type and name of institution, location and types of services provided. Peak Performance Technologies is a public sector consulting firm that currently focuses 75% of all of our consulting efforts in the Higher Education arena. Our leadership team has been working with PeopleSoft and Oracle applications since the early 1990’s and we are subject matter experts in the functional and technical aspects of the product lines. Our greatest contribution to customers has been in the area of organizational change management. We know how to implement these complex ERP technologies in your industry. The products work out of the box. The challenge is aligning the culture and the organization around the inherent best practices built into the technology. That is where we provide the greatest value. In earlier sections we identified the colleges and universities where we have provided specific services and we will be happy to answer any additional questions you might have. In addition to the colleges and universities outlined in the earlier section we have helped the following public sector customers with their PeopleSoft and Oracle implementations. The customers in RED were e-Business accounts. Federal Government • • • • • • • • • • • • • • • • • Department of Treasury Department Agriculture IRS GAO Library of Congress US Forest Services Homeland Security Housing & Urban Development DIMHRS ATF Department of Justice Air force (DEAMS) Air force (ECSS) Marine Corp. Health & Human Services Medicare/Medicaid Social Security Department 2905 Jordan Court Suite B-219 | State Government • • • • • • • State of Georgia State of New Jersey State of Texas State of Florida State of Ohio State of Indiana State of North Dakota Alpharetta, Georgia 30004 | Local Government • • • • • • • • • • • • • • • • • • • • • • • Weld County, CO. Lancaster County, PA. Washington County, MD City of Overland Park, KS City of Lakeland, Florida City of Tampa, Florida City of Charlotte, NC City of Atlanta City of Cambridge, MA County of Fresno, CA County of Napa, CA City of Minneapolis, MN City of Clearwater, FL City of Provo, UT City of Des Moines, IA Lucas County, OH City of Louisville, KY City of Huntsville, AL DeKalb County, GA Gwinnett County, GA Mahoning County, OH City of Boise, ID City of Pittsburgh, PA Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Services Provided: Peak Performance Technologies has a unique presence in the Public Sector consulting market. We only work with public sector customers and we have a wide array of services that allow our team to work across most departments and agencies in education and government clientele. Advisory Services CIO CFO ERP Activity Based Costing We are experts at helping public sector organizations including Higher Education create a portfolio of projects by using Activity Based Costing to identify projects and their associated ROI which is used to secure capital funding. This material is displayed in dashboard views and used to prioritize future projects according to business’s true requirements. Our advisors can help full time, part time, onsite, remote or “as needed” and typically come from industry and can provide valuable insight into how to prioritize your projects to optimize resources (humans and budget) while taking into consideration the impact of the business transformational change that will be associated with the endeavors. Program Management Services Program Managers Project Managers Change Management Resources Learning Management Once the portfolio of projects has been approved by management; Peak Performance Technologies can step in and provide program management support as needed. We can perform full time or part time project management assistance based on the needs of the client. We are one of the few firms capable (or willing) to provide expert level project management assistance on a part time basis. Our goal on every project is to serve as a player/coach and mentor our client staff to manage their projects effectively relying on expert level advice complete with lessons learned, best practices and introductions to many different customers so peers can share their personal stories. We can bring you PMO models along with the methodologies, tools and templates to use as a baseline so you do not have to reinvent the wheel. Our Change Management experts will help you ensure all aspects of your engagements are thoroughly mapped out and we will help you navigate the challenges of implementing policies, procedures and process flows associated with these complex projects. Implementation and Upgrades New implementations of PeopleSoft HCM, Financials, Campus Solutions and Business Intelligence products. Re­implementations and clean up of existing platforms Upgrades Onsite and Remote services based on deliverable based phases Strategic Staffing services (full time, part time access to PeopleSoft subject matter experts) The functional and technical resources from Peak Performance Technologies average a dozen implementations or upgrades over the course of their careers. The vast majority of our consultants come from either the “Big 4” system integrators, nationally recognized mid sized consulting firms or PeopleSoft Inc. Any resource provided by our firm will have expertise in all aspects of the project lifecycle and all of our resources are adept at working onsite and/or remote while following a deliverable/milestone based implementation methodology. Finally, our consultants are experts at implementing these products in YOUR industry and have the organizational change management experience to help you with the transition to the new system. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Infrastructure Services Data center design Platform migrations Technical hosting services Post Production support services Data Warehouses Identity Management Disaster Recovery Services Strategic Staffing Today’s PeopleSoft and Oracle customers are extremely savvy when it comes to managing their internal applications. Because of the difficult economic conditions facing the nation new implementations are few and far between and the reality is ERP products are rapidly becoming “legacy” systems. The majority of our clients are previous customers. They helped our firm create the models that we have in place today including our onsite, remote, full time, part time and “as needed” services. We have become adept at sitting down with education and government customers and talking about what projects NEED to be done and which are nice to have. We are able to create innovative implementation and support models to drive down costs and fill in the gaps of your internal projects teams. We are one of the few consulting firms that will sit down and provide top level consultants on a part time basis. We can do this because we are open and honest about what options exist and we can help you implement sharing models with your peers who are in the same boat and need the same set of skills yet can not afford full time assistance. Our ability to work collaboratively with our customers has earned us valuable political capital and we believe it is the right thing to do. We can provide functional, technical and project management support in all of the areas outlined in your RFP and we stand ready to assist you in your upcoming endeavors. B. Identify the key staff (exclusive of support or administrative staff) in the firm who will have primary responsibility for work under this contract. i. Describe their current responsibilities with the firm ii. Describe the role each will play if a contract is awarded to the firm iii. Provide a resume of each individual who would be working on the contract, if awarded, including: 1. Their length of service with the firm 2. Their education and specific experience in the field and relevant clients that they have served as a financial advisor in the last five years 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 We provided a lot of this information earlier in the document but we will elaborate below. Robert Cardelli- President & COO Robert Cardelli is the President and Chief Operating Officer of Peak Performance Technologies. He oversees all operations including sales and delivery and he personally helps manage our strategic accounts where he serves as a quality assurance advisor and at times a HCM Solution Architect. If we are awarded this contract Mr. Cardelli will be your client partner. You will have access to him 58 hours a week on average for FREE to assist with project management and change management related activities. He will personally oversee all resources that are assigned to your account and he will be your final escalation point should you have any issues whatsoever. Rob’s resume is attached in the appendix Rob was one of the founders of the firm and was with the previous company that Peak Performance Technologies divested from. Mr. Cardelli has a BBA from the University of Georgia and an MBA from Georgia State University. Mr. Cardelli has over 15 years of PeopleSoft and Oracle Consulting experience and was formerly a partner with Accenture in their Education and Government consulting practice. Mr. Cardelli has worked with over 60 colleges and universities and will be a valuable resource for your team to leverage in the weeks and months to come. John Graham- Advisory Services Practice Director John Graham is the former Executive Director from the University System of Georgia. Prior to joining Peak Performance Technologies he was our customer for almost a decade. He was in charge of a shared service center that supported 32 state colleges and universities across the state of Georgia and prior to that role he served as the CIO for one of the universities. John will be responsible for any advisory or potentially program manager work that might be needed at your site. Mr. Graham is an expert in ITIL based methodologies and is regularly called upon by higher education executives to perform I/T Governance Assessments and Institutional Effectiveness Audits to provide insight into how the university can improve its core business processes. John joined Capital City Technologies in early 2007 as an advisor there and then moved over to Peak Performance Technologies during the divesture. John has over 30 years of executive leadership in the higher education market place. Steve Johnson- VP Consulting Services Steve is responsible for overseeing operations of the different functional and technical service lines that we offer. For the purpose of this project we will have Rob Cardelli run point on your account because of his intimate knowledge of PeopleSoft HCM and his breadth of experience in Higher Education. Steve has done a great deal of work in commercial and local government but has limited experience in the Higher Education market. For this reason we will allow Rob to be your main point of contact and he can work with Steve as needed to ensure everything runs smoothly. Steve has been working with Peak Performance Technologies since 2008. Barbara Sanborn- HCM Practice Lead 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Barbara has over 13 years of PeopleSoft HCM experience and has been working in the consulting market for almost 25 years. Any work that is HCM related will most assuredly involve Barbara and she and Rob Cardelli will work together to ensure your team gets whatever they need. Barbara is a project manager and solution architect with subject matter expertise in several functional disciplines. Currently Ms. Sanborn is leading several initiatives for the Federal Government that are scheduled to wrap up in the next few weeks. Its possible Barbara could be one of your consultants if the timing is right. Barbara has worked with many of the team at Peak Performance Technologies for over a decade and has worked with the firm since 2008. Brian Ellis- Infrastructure Services Brian has worked with Robert Cardelli for almost 12 years and the two have been close personal friends for almost 28 years. Brian will oversee any infrastructure or development initiatives and is one of the most knowledgeable PeopleSoft/Oracle technical experts in the nation. Additionally, Brian is an expert in I/T Governance and works closely with Mr. Graham to facilitate CIO Advisory Services and routinely assists with infrastructure assessments and is he remains our focal point for all new technologies including SOA, Fusion, Cloud Computing and Software as a Service. Brian has been working with Peak Performance Technologies since our previous company and has worked with Robert Cardelli for over a decade. Teresa Lussier- Oracle e-Business Practice Manager Teresa is a product expert with Oracle’s e-Business suite of applications. She has been working with these products for over 13 years and was in an executive role at Oracle Consulting. Mrs. Lussier has also served as the HRIS director for a large utility company where she managed the internal operations that supported the organization. Teresa brings a unique blend of client and consulting skills to the table and is an expert in organizational change management and project management. Any Oracle eBusiness project work will be managed exclusively by Teresa and most of the consultants in her group worked for her at Oracle Corporation in the past. Teresa has worked with the team for almost 5 years. 3. Other information that demonstrates specifically that the key personnel assigned to this contract have the skills and experience to successfully perform the duties required under the scope of work. iv. Provide an organization chart for the firm. We provided this in an earlier section. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Provide any additional information that substantiates that the firm has other capacity or staff to perform the scope of duties, above and beyond identified key personnel. Peak Performance Technologies is confident that we have the leadership team, consulting staff and proven track record of working with colleges and universities around the nation assisting with all of the factors outlined in your RFP. We are a mid-sized firm and rely on our reputation and relationships in this industry to survive. We take every project personally and our internal culture and the personalities of the leadership team are contagious. We take every project personally and we would rather lose money than lose a client relationship. We have nothing but our reputations and when we engage with a new client we make sure we do everything in our power to ensure everything is managed as effectively and cost consciously as possible. We have maintained a 100% customer satisfaction rating and our leadership team has a stellar reputation that dates back to the early 1990’s. It is important to reiterate that our firm is one of the few consulting organizations that is capable and willing to sit down with a customer and partner to help manage budgetary constraints. How many firms have you worked with that will offer “as needed” consultants for 5 hours or 500 hours without any retainers or long legal contracts? We listen to your concerns and requirements and present flexible options that we believe can meet your needs. If we can’t meet your needs we will be the first to tell you. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Section 7.2. Past Experience A. Give the names, addresses, and telephone numbers of at least three (3) current professional client references that you currently have under contract. ATTACHMENT B BIDDER REFERENCES (continued) Federal, State or Other Political Subdivision Contracts MCCCD is also interested in speaking with public agencies or educational institutions for whom you have provided such products and services covered herein: 1. Company Name: New York University Address: 627 Broadway New York, NY 10016 Phone #: 774 306 1798 Contact Person: David Tartaglia (Project Manager) tartag@nyu.edu Contract Period: From: February 2009 To: Present Describe Services: Type(S) of Resources Provided Program Management, Organizational Change Management, Infrastructure (PeopleSoft Architect to setup global environments, Oracle DBA to install RAC and create new PeopleSoft database environments. PeopleSoft Finance team lead (General Ledger, Commitment Control) and a business analyst with Accounts Payable and Purchasing experience. Both had multi-currency. PeopleSoft Campus Solutions Admissions/Student Records Functional Lead. Technical Developer with Application Engines and Security expertise. Planning on implementing OBIEE and our team will be helping with the design and build of this solution. Scope of the Assignment NYU is rolling out a new campus to Abu Dhabi. Peak Performance Technologies provided the global Program Manager to oversee the rollout of all applications including PeopleSoft. At the same time a new implementation of Campus Solutions for NYU was going on and we had to help manage this from the client point of view. A 3rd party system integrator was in charge of the overall engagement. This is a multi year assignment and we are currently scoping out HR/Payroll for 2010. Scope of the Services Your Firm Provided See Above- Additionally, we had to build the project plan, manage the plan and provide functional and technical resources as needed to fill holes in the project team. We have been providing onsite, remote and “as needed” subject matter experts to help bring the total blended rates down and save money. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2. Company Name: Emory University Address: 201 Dowman Drive, Atlanta, Georgia 30322 USA 404.727.6123 Phone #: 404 713 4562 Fax #: Contact Person: Angela Williams Contract Period: From: February 2009 To: Present Describe Services: The leadership team at Peak Performance Technologies have worked with Emory for over a decade in a variety of project. Most recently we have done the following: • • • • • PeopleSoft Financials Team Leads for Asset Management and Projects (We subbed under Cedar Crestone and Huron Consulting Respectively) Team Lead for Reporting Solutions (Direct to Emory) Team Lead for Organizational Change Management including UPK and Training (Direct to Emory) PeopleSoft Technical Leads for Interface, Reports and Customizations pertaining to the version 9.0 implementation. (Direct to Emory) Project Planning and Assessments for PeopleSoft EPM Implementation o HCM Data Marts o Campus Solutions Data Marts o Financials Data Marts o OBIEE In the past we have helped with infrastructure, upgrades, PeopleSoft HCM upgrades, employee self service implementations, Campus Solutions upgrade and testing and project management. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 3. Company Name: University System of Georgia (Medical College of Georgia) Address: 1120 15th Street, Augusta, GA 30912 Phone #: 321 432 1925 Contact Person: Dr. James Price Contract Period: From: 2001 To: Present Describe Services: Type(S) of Resources Provided • • • • • • • • • • • Project Manager. CIO Advisory (ITIL Based Assessment) PeopleSoft Financials Upgrade (7.5 to 8.9) (GL, AP, PO, AR, BI, AM). Provided functional and technical leads to assist with the upgrade and train the client. PeopleSoft HCM Upgrade 7.5 to 8.8 (HR, Base Benefits, Payroll and e-Recruit) Provided functional and technical consultants along with project management. Benefits Administration Implementation (mostly remote implementation. Provided functional team lead and a part time technical resource to do e-Benefits and Workflow) PeopleTools Upgrades (Multiple over the last several years) EPM assessment and prototype Oracle Database Upgrade from 9 to 10. Oracle Database Upgrade from 10 to 11 Reimplementation of SUN Solaris environment Multiple Reporting and Interface development initiatives. Project Planning for Version 9.1 HCM Upgrade 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 ATTACHMENT B BIDDER REFERENCES (continued) Federal, State or Other Political Subdivision Contracts MCCCD is also interested in speaking with public agencies or educational institutions for whom you have provided such products and services covered herein: 1. Company Name: Weld County Colorado Address: 915 10th Street Greeley, CO 80632 Phone #: 404 723 8593 Contact Person: Cliff Smith csmith@co.weld.co.us Contract Period: From: October 2008 To: Present Describe Services: Type(S) of Resources Provided Project Manager. Program Management. CFO Advisory. PeopleSoft Upgrade Lead. PeopleSoft ESS/MSS team lead for e-Performance install. PeopleSoft Time and Labor Lead. PeopleSoft Benefits Administration Lead. PeopleSoft UPK lead. PeopleSoft Security Lead. PeopleSoft technical developer for interfaces, reports, XML Publisher, Application Engines and custom bolt on retrofitting. Scope of the Assignment We helped this client create a portfolio of projects including PeopleSoft related. We helped them secure capital funding and prioritize these projects according to resource availability and budget constraints. We helped them create the project plan and assisted on a part time basis with the project management of several of the PeopleSoft engagements. We provided functional team leads and technical resources to assist with the multiple projects and our Client Partner helped provide quality assurance and risk management FREE of charge over the course of the 11 month engagement. We are currently helping them with post production support and are planning additional Employee Self Service rollouts. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2. Company Name: Gwinnett County Public Schools Address: 437 Old Peachtree Rd NW Suwanee, GA 30024-2978 Phone #: 248 219 7626 Contact Person: Steven Katz Contract Period: From: January 2008 To: October 2009 Describe Services: The executives at Peak Performance Technologies have worked with this customer since their original implementation in 1999. We have had executive relationships through three administrations and continue to work closely with one of the largest independent school districts in the nation. Project Management, Estimating/Budgeting around a PeopleSoft HR, Base Benefits, Payroll, ESS/MSS and Pension Administration implementation. We have also helped with General Ledger and e-Procurement projects in the past and we can provide the references for this team if necessary. Steve ran the HCM projects. Project originally started on version 8.3 and we helped them with their application upgrade to version 8.9. The Pension Administration project is still going on and the customer is assessing moving to version 9.0 and implementing Time and Labor, e-Recruit and new financial applications in late 2009. We have provided PeopleSoft developers that worked with application engines, component interfaces and the security model. We helped lead the data conversion of the Pension Administration data into the PeopleSoft module. 3. Company Name: National Finance Center (Part of Department of Agriculture) Address: 13800 Old Gentilly Road New Orleans, LA. 70129 Phone #: 678 431 5721 Contact Person: Bob Patti Contract Period: From: January 2008 To: Present Describe Services: PeopleSoft Shared Service housing USDA, Homeland Security Department, Library of Congress, GAO and US Forest Services. The clients all run PeopleSoft HCM and are currently in the process of upgrading to version 9.0. Peak Performance Technologies is assisting with Change Management, Functional and Technical activities, upgrade activities using upgrade assistant tool, testing and UPK development. Rob Cardelli has worked with Bob Patti in his previous roles when he was at other large PeopleSoft accounts including Caterpillar and General Motors. Mr. Patti knew our capabilities and sought our assistance when he stepped into the program manager role with the National Finance Center. 15+ locations including New Orleans, Washington D.C and the various agency offices. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 4. Company Name: Lorain County Community Colleges Address: 1005 N Abbe Rd -- Elyria, OH 44035 Phone #: 605 270 0341 Contact Person: Dr. John Webster Contract Period: From: March 2008 To: Present Describe Services: Type(S) of Resources Provided PeopleSoft Project Management. PeopleSoft Functional HCM and Financials. PeopleSoft Technical Infrastructure, DBA, Security and Development. Additionally, we have provided part time assistance around Organizational Change Management activities which include Communication Planning, BPR and End User Training utilizing the PeopleSoft UPK toolset. Scope of the Assignment Peak Performance Technologies was engaged to help with the implementation of PeopleSoft HCM, Financials and Campus Solutions. We did NOT provide any assistance around the Campus Solutions suite but we did help with interfaces to and from the HCM and Campus applications. Our Project Manager was responsible for helping train the client’s Project Manager by serving as a player/coach where we helped mentor their PM and project coordinator to better understand how to integrate with the system integrator. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 B. List all comparable work in the past 10 years. Identify the timing, type and size of each of these engagements along with the name, location and type of institution and your role. We have provided this information in earlier sections. We listed the customers we have worked with and some basic details about what we did for each. In every situation we were working directly with the college with the exception of Emory where we were sub contractors to Huron and Cedar Crestone. If additional information is required we will be happy to provide whatever you need. C. In the past 5 years, has your firm been involved in or currently under formal investigations or informal inquiries from any federal or state regulatory agency. If so, please disclose the nature of the investigation and/or inquiry and its current status. Never 7.3. Products or Services Available A. Explain why you feel your company should be awarded the contract. B. Confirm or qualify your ability to provide each element of Section 5 "Scope of Work.” We confirm that Peak Performance Technologies can provide all of the elements detailed in your Scope of Work. C. Complete the Questionnaire to provide specific information about the services that may be provided. Done D. Describe your technological resources and how they can be used in support of the services you can provide. We have outlined our technical experience earlier but we can provide assistance with the underlying infrastructure (servers, networks, tuning and databases) in addition to development of interfaces, reports, conversion scripts, customizations, workflow or complex enhancements to your PeopleSoft and/or Oracle applications. We can and will provide full time, part time, onsite, remote or “as needed” access to our subject matter experts and we will work to ensure your team uses its time wisely and only focuses on those activities that are value added. We can help as much or as little as possible in these areas to save you as much money as possible. E. List any additional information about your firm and personnel See Below 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Why Peak Performance Technologies Our Experience with Similar Contracts Peak Performance Technologies has existing contracts with dozens of colleges and universities around the nation including some of the largest university systems running PeopleSoft. We were selected and continue to work with these customers because of our Higher Education expertise and our commitment to delivering quality resources are below market rates. Our ability to work with our customers in today’s challenging economic conditions and truly partner to help deliver projects on time and under budget should demonstrate our commitment to your industry and we would like the chance to prove ourselves to your leadership team. Below are a few of our customers where we have similar contract vehicles that allow us to assist with PeopleSoft HCM, Financials, Campus Solutions, Project Management and Technical Development: University System of Georgia City Universities of New York (CUNY) Houston Community College System North Dakota University System State Universities of New York (SUNY) Kentucky Community Colleges California State University System Virginia Community College System University System of Oklahoma University System of North Carolina Higher Education Experience We are confident that the team we have assembled is capable of providing the resources, flexible pricing models and personalized customer service that we know the MCCCD will demand from their selected vendors. We believe our senior leadership team’s diverse background and experience working with public sector and commercial customers around the nation will help us manage this account more effectively than our competition. We are experts in the Higher Education arena and we know many resources in on the west coast and in the southwest that we can leverage to help reduce the overall costs associated with the individual projects. Peak Performance Technologies is a small firm with nothing but our reputation and we will not let your projects fail. We are willing and ready to partner with you and customize an approach that will meet the diverse needs you outlined in your RFP. If our firm is chosen as your preferred vendor we will manage your account with the personalized attention we know you desire and we will partner with your organization in the months and years ahead. We are not a body shop and we hope to have the opportunity to work with you in the near future. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Section 8: Pricing Schedule 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Appendix 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Resumes We are printing 1 copy of all of the candidates for the “original” copy. We will provide 2 for each section in the copies. The soft copies will be on the CD ROM. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Project Managers & Advisors 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Robert Cardelli Relevant Experience Summary of • Over 15 years of working with industry leading ERP products and managing complex projects with large integrated project teams. Experience • • Expertise in consolidating Public Sector Operations and creating large scale Shared Service Centers. • Industry expertise in Healthcare, Higher Education, K12 and City and State governments. • Experience as Program Manager, Project Manager, Change Management and Solution Architect. • Expert at managing upgrades and re-implementations of ERP applications. • Well versed in all technical areas including development and infrastructure. Experience managing global implementations including projects in Europe, Canada, Asia, South America and The Middle East. • Expertise in PMBOK and PMI principles • Managing I/T development projects • Project Team >100 FTEs • Employee Base >200,000 • Global Programs • Federal Government and DoD • Transit Agencies • State & Local Governments • Colleges and K-12 • Program and Project Management • HR Transformation • Labor Union Experience • Software & Integrator Selection Process • Shared Service Centers • Outsourcing Part of the design team for Benefits Administration. Have personally been involved in over a dozen new implementations of this product. • • Intimate understanding of cultural implications of large scale I/T initiatives. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Peak Advisory Services & Program Manager Work for Education Customers (2007-Present) Performance Technologies Feb. 09-Present New York University Global Program Manager & Shared Service Solution Architect 4 Continents with 15+ college campuses • Responsible for helping setup global Program Management Office • Led design, development and rollout of Shared Service Center with following capabilities: • o Recruiting/Benefits Administration/Payroll o Accounting & Finance o Student Information Systems o Global Helpdesk and Disaster Recovery Model o Document Management & Imaging o Public Safety o Financial Compliance and Sanctions monitoring Helped design policies, procedures and process flows and implement the organizational change management elements necessary to make this successful. • • Created customized quality assurance and risk management plan to track progress on all implementation activities Responsible for managing all aspects of multiple software and integrator selections. Helped streamline upstream and downstream business functions and realign roles and responsibilities of core team members across all organizations. • rd University of South Carolina-Part time 3 party assurance over the integrator currently implementing their new SIS applications. Rob helped setup the PMO and provides targeted organizational change management services throughout the engagement. • NYU Medical Center-Helped with the divesture of their PeopleSoft HCM environment from the overall New York University system. Also helped with the PeopleSoft Financials spin off from a planning effort. Not involved with the day to day operations because of their separate internal PMO. • Medical College of Georgia-Implementation of a project management office (PMO) that handles large and small scale projects. This includes creating project tracking procedures, templates, policies, procedures and governance mandates as well as mentoring new project managers as they lead their respective engagements. This project also included a new implementation of PeopleSoft software. • Gwinnett County Public Schools- ERP and Pension Consulting. This is a long time client I’ve worked with since 2001. The majority of work entails leading Quality Assurance and Risk Management assessments as well as Organizational Change Management audits and training sessions. • St. Paul Public Schools- ERP shared service discussions and I/T consulting. This work is being done in conjunction with other public sector share service discussions among county, city, transit and state agencies looking at saving I/T consulting and operational costs. • District of Columbia Schools- Advisory Services around an ERP and shared service project for the city, school district and local transit. The majority of work entails leading Quality Assurance and Risk Management assessments as well as Organizational Change Management audits and training sessions. • Lee County Schools- Advisory Services around an ERP implementation. Mostly change management related activities. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 April 2008-Feb. 09 Peak MARTA (Atlanta Transit Agency) Performance Project Manager/Program Manager for Oracle e-Business implementation and stabilization initiatives. Technologies • Responsible for assessing large integrator’s performance and recommending options • Responsible for reviewing existing PMO structure and aligning to meet corporate goals • Responsible for mentoring several project managers and training them on how to manage ERP implementations and upgrade activities • Participated in several budget audits and activity based management requirements gathering sessions. • Helping identify outsourcing models including onshore, offshore and combinations to lower overall I/T spend. • Responsible for helping identify Phase 2 and 3 scope requirements and writing RFP’s for software and integrator services. • Assisted with organization change management activities including process reengineering and end user training activities. Peak Department of Treasury/IRS/HUD/Dept Homeland Security/Others Performance HRConnect & EmpowHR with integration to National Finance Center (April. 07 – March 2008) Technologies Rob was the program manager overseeing the upgrade and re-implementation of the PeopleSoft HCM applications for several large Federal Agencies all residing in a shared service center. • • Responsible for working with Government Accountability Office to assess budgetary constraints Responsible for reviewing existing Federal requirements and mapping to a custom functionality matrix with unique/complex requirements for each federal agency. • Responsible for helping modernizing the Project Management Office and all deliverables provided throughout the project lifecycle (Charter, Functional Design Specs, Risk Management Plan…) • • Managed the infrastructure and development planning activities (servers, networks, databases) Fine-tuned existing managed services agreements with Northrop Grumman and Unisys for infrastructure, development and support services. • Led requirements gathering sessions and Fit Gap workshops for PeopleSoft HCM products • Worked with several software companies and integrators to integrate their products and services into master project plan • Worked with another shared service center to assess impact of merging the centers and creating additional synergies and cost savings. • Helped ensure all global locations were adequately trained and involved in the overall redesign of the platform. • Responsible for streamlining project organizational structure and identifying areas for cross training key employees. • Led software selection process for multiple products related to HR and Payroll. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Peak June 2008 –Present Georgia Board of Regents and Technical Colleges Performance Technologies Mr. Cardelli is part of a team that was awarded a statewide contract to help the colleges and universities across the state of Georgia along with state and local government agencies. Mr. Cardelli’s role is an advisor to the individual colleges and government agencies. Part Time and mostly over phone. • 60+ colleges run Sungard’s Banner products • 37 colleges run PeopleSoft’s HCM and Financial applications • Peak Performance Technologies is creating a center of excellence to offer a menu of offerings for supporting Banner products including development, implementation and upgrade services. • Additional support includes advisory services surrounding the PeopleSoft, Banner and I/T projects across all campuses. Current projects include data warehouse, business intelligence, identity management, content management/document imaging and remote development. • Helped facilitate dozens of software and integrator selections for these colleges by serving as an advisor to the creation of the RFP, evaluation of vendors and contract negotiations. (Jan. 2007-present) Peak Medical College of Georgia Performance Part Time and mostly over phone. Technologies Environments (PeopleSoft HCM, Financials and Banner SIS) Part Time Rob has worked wit MCG for close to 10 years in several roles including client partner, solution architect and change management lead. He was responsible for advising the senior leadership team in several areas including the creation of a shared service model, infrastructure realignment, change management and business process reengineering. Rob is currently helping them plan for a PeopleSoft and Banner Upgrade (scheduled in early 2009) and is helping evaluate new projects that could be phased into the current portfolio of projects including benefits administration, data warehouse, identity management and business intelligence. (Oct. 2007-March 2008) Peak University System of North Dakota Performance Program Manager/Client Partner for PeopleSoft HCM, Financials and Campus Solutions environment Technologies Part Time • Assisted with assessment to migrate infrastructure from SQL/Server to Oracle Databases • Helped review current shared service center and implement plans to streamline operations • Helped combine the state’s PeopleSoft platform with the university system’s to lower costs and share resources including hardware, software, functional and technical personnel. • Assisted with staffing levels for functional, technical and part time project managers • Provided advisory services to leadership team surrounding new product implementation activities. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 (Oct. 2007-March 2008) Peak University of Akron Performance Program Manager/Client Partner for PeopleSoft HR/Campus Solutions Upgrade from 8.0 to 9.0 Technologies Part Time • Akron was selected by the Ohio Board of Regents to build a shared service center that would host 2 and 4-year colleges. We were selected to assist because of our experience with the University System of Georgia and expertise designing and rolling out shared service models. • • First tasks were to convert existing PeopleSoft platform from IBM/DB2 to Oracle HP/Unix Next project was to upgrade PeopleSoft HR/SA environments from 8.0 to 9.0. This was essentially a new implementation because of the significant differences in the versions • A new full time team was brought in and Rob’s role was executive sponsor and advisor. • Helped manage the software selection process and ultimately the conversion of a new campus from Jenzabar to PeopleSoft. • Working with the Board of Regents of Ohio to identify other 2 and 4 year colleges who are interested in having their future PeopleSoft HCM, Financials and Campus Solutions platforms hosted by Akron and performing the budgeting and requirements gathering activities necessary to ensure they are good fits for the model being rolled out. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 B2B Workforce (December 2005-March. 2007) PeopleSoft/Oracle Delivery Manager This role entailed serving as a Program Manager, Risk Management Lead and Solution Architect for PeopleSoft and Oracle customers. The majority of time was spent working with the client partners and senior managers of IBM, Oracle Consulting, Accenture and Bearingpoint accounts and helping them with project planning, staffing and quality assurance activities. IBM-Nisource- PeopleSoft HCM implementation on version 8.9. HR, Benefits, Payroll, Time and Labor and Self Service. Rob helped shape the HR Shared Service Center on a part time basis. IBM-Caterpillar- PeopleSoft HCM global upgrade to version 8.9. Most of the work was in Mexico (Global). Rob performed multiple QA sessions on the global HR/Payroll shared service center. IBM-Carlson-Oracle HCM, Financials and Supply Chain implementation version 11i. IBM-HIGLAS-Oracle Financials and Supply Chain implementation version 11i IBM-FAA- PeopleSoft HCM upgrade from version 8.3 to 8.9. Also included a new implementation of Time and Labor IBM-US Census- Oracle 11i IBM-Canadian Wheatboard- Oracle 11i IBM-National Defense Universities (PeopleSoft Campus Solutions) IBM-Dana Corporation-PeopleSoft HCM upgrade from 8.3 to 8.9. Customer was in the process of planning for Oracle 11i Financials/Supply Chain implementation IBM-General Motors-PeopleSoft global HCM upgrade (Global) . Rob provided multiple QA sessions on the global shared service center. IBM-Astrazeneca- Global PeopleSoft HCM implementation. (Global) IBM-Cigna-PeopleSoft HCM upgrade to version 8.9 IBM-ABN Ambro-PeopleSoft HCM upgrade IBM-FORD-PeopleSoft HCM upgrade (Global) IBM-Johnson & Johnson-PeopleSoft Application Support and Best Practices (Global) IBM-Pasadena Schools- Lawson HCM upgrade IBM-Gwinnett County Public Schools-PeopleSoft Pension implementation IBM-State of Indiana-PeopleSoft HCM and Financials implementation version 8.9 IBM-EPA-PeopleSoft HCM upgrade to version 8.8 IBM-Clark County Public Schools- SAP implementation (The CIO here used to be Rob’s client from Gwinnett County Public Schools. IBM-Pasadena Public Schools- Lawson Implementation IBM- Chicago Transit- Software Assessment (PeopleSoft, Oracle, SAP and Lawson) Alameda County Transit- PeopleSoft HCM, Financials and Supply Chain BART (Bay Area Rapid Transit) - PeopleSoft HCM and evaluating Oracle 11i. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 B2B Workforce (March 2006-August 2006) Turner Broadcasting This is a long time customer of Rob’s and they asked if he could come and help with Project Management and HCM Solution Architect activities surrounding the upgrade of PeopleSoft from version 8.0 to 8.9. Rob has supported this client for 13 years dating back to ADP payroll days: • • Rob helped implement PMO Structure and I/T Governance Model Assisted with redesign of global HR/Payroll Shared Service Center and all organizational change management activities including end user training requirements. • Responsible for creating multiple project plans and integrating them into master portfolio. • Responsible for assisting with budgeting and planning activities. • Responsible for creating development and testing methodologies to ensure we leveraged all work done in the past and streamline the project schedule • Facilitated software and integrator selection for new recruiting and financial applications. This included writing the RFP negotiating the contracts and SLA terms. • Assisted with Time Warner and America Online integration tasks. All three companies ran different versions of PeopleSoft and the integration tasks were extremely complex and unions were heavily involved. Accenture State of Ohio and State of Georgia (February 2005-December 2006) Engagement Manager/Solution Architect/IV&V Multi-year strategic accounts Mr. Cardelli helped support. His involvement included capital budgeting, infrastructure assessment and procurement, project planning, creation of project tracking/performance metrics, outsourcing of development to offshore center and testing plan creation. Accenture (December 2004-April 2005) Ohio State University and University of Michigan Engagement Manager/Solution Architect/IV&V Both universities were long time customers of Accenture. His involvement included capital budgeting, infrastructure assessment and procurement, project planning, creation of project tracking/performance metrics, outsourcing of development to offshore center and testing plan creation. Ohio State University ran PeopleSoft’s HCM, Financials and Campus Solutions products University of Michigan ran PeopleSoft HCM only at the time. Accenture (April 2004- March 2005) University of Massachusetts Rob was one of the senior advisors on a PeopleSoft Campus Solutions implementation. The client was implementing Student Admissions, Records, Financials and Financial Aid across multiple campuses in a phased approach. Rob’s role was to assist with selling the account and putting the phased implementation plan in place. Additionally, Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. Accenture (April 2004-June 2004) Government of British Columbia HCM Solution Architect/Engagement Manager Accenture won a large outsourcing contract with this customer and Rob was brought in to help coordinate the upgrade of their PeopleSoft HCM system from version 8.3 to version 8.8. At the same time Rob helped map out a plan to implement PeopleSoft Time and Labor, Benefits Administration and to help consolidate payroll operations for several different department and government agencies. Rob split his time between this customer and Kaiser until a permanent team lead was available. Activities included capital budgeting, infrastructure assessment and procurement, project planning, creation of project tracking/performance metrics, outsourcing of development to offshore center and testing plan creation. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Accenture (April 2004-November 2004) Kaiser Permanente HCM Solution Architect/Project Manager New implementation of PeopleSoft version 8.8. HR, Benefits Administration, Payroll, Self Service and a custom Time and Labor/General Ledger system built on PeopleTools platform. Rob was the HCM Solution Architect for HR, Benefits and Payroll and also helped with the change management activities surrounding the creation of a national shared service center. Rob was also the lead for coordinating all end user training activities. This customer had hundreds of locations in all 50 states with multiple unions and very complex configuration and testing requirements. Responsible for helping integrate delivery centers in Manila Philippines and Mumbai India. No travel was needed and the rollout and resulting model was a success. SkyBridge Board of Regents of Georgia (August 2001-March 2004) Global Client Partner/Engagement Manager/Solution Architect Consulting The Board of Regents of Georgia which comprises 32 public universities and colleges is the largest public university system in the nation. During this engagement, Mr. Cardelli was responsible for helping to standardize business processes across the state while upgrading all of the schools to the latest 8.8 release of PeopleSoft’s functionality. The scope of this project included HR, Base Benefits, Payroll, Employee and Manager Self Service with the laying of a foundation for the future implementation of Benefits Administration and Time and Labor. This project involved over 150,000 employees in 32 cities across the state of Georgia. Mr. Cardelli was ultimately responsible for schedule, budget, resources, system quality and all risk management objectives. SkyBridge Gwinnett County Public Schools Global Change Management (January 2003-March 2004) Consulting Rob Cardelli helped the CFO of Gwinnett County Public Schools plan and execute a complex change management project plan in conjunction with the implementation of PeopleSoft HR, Benefits, Payroll, Self Service, General Ledger, Accounts Payable, Purchasing and Asset Management. The customer outsourced the implementation and support of this project to IBM but all Change Management activities were the responsibility of the customer. Rob and his firm had been doing similar work for the Board of Regents of Georgia and were brought in to assist with various activities throughout the lifecycle of this implementation. SkyBridge Georgia Institute of Technology Global Client Partner/Engagement Manager/Solution Architect (October 2003 – March 2004) Consulting PeopleSoft HRMS upgrade from version 7.5 to 8.8 release of the application software. Mr. Cardelli was responsible for coordinating the integration with the Board of Regents engagement (which was completely separate) and managing the project planning, Risk Management and Quality Assurance components of this project. The scope of this project included HR, Benefits Administration, Payroll and Self Service. SkyBridge Medical College of Georgia and associated hospital Global Client Partner/Engagement Manager/Solution Architect (December 2003 – March 2004) Consulting PeopleSoft HRMS upgrade from version 7.5 to 8.8 release of the application software. Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 SkyBridge Georgia State University Global Client Partner/Engagement Manager/Solution Architect (January 2004 – March 2004) Consulting PeopleSoft HRMS implementation of release 8.8 release of the application software. Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. SkyBridge Cornell University Global Client Partner/Engagement Manager/Solution Architect (November 2003 – March 2004) Consulting PeopleSoft Benefits Administration implementation. Mr. Cardelli was responsible for all project planning, Risk Management and Quality Assurance components of this engagement. The version of the software was 8.0 with an eye to the upcoming 8.9 release of the E&G software. SkyBridge Turner Broadcasting/AOL Time Warner Global HCM Solution Architect/Program Manager Consulting (April 2003 – March 2004) PeopleSoft Time and Labor implementation. Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. SkyBridge National Geographic Global Client Partner/Engagement Manager/Solution Architect (Jan 2003 – May 2003) Consulting PeopleSoft Time and Labor implementation. Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. This was a global rollout that included integration of locations in several countries across 3 continents. SkyBridge Midwest Express Airlines Global Client Partner/Engagement Manager/Solution Architect (October 2002 – May 2003) Consulting PeopleSoft HRMS upgrade from version 7.5 to the latest 8.3 release of the application software. Rob was responsible for routine project Healthchecks and multiple activities including budget assessment, project planning, review of project tracking metrics and strategy sessions to help keep the project on track. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 SkyBridge Other Accounts Mr. Cardelli helped oversee (Dec. 2000 – March 2004) Global Consulting • Atlanta Gas & Light- PeopleSoft HCM/Financials Upgrade • Alliant Energy- PeopleSoft HCM implementation • American Family Insurance- PeopleSoft HCM implementation • ING- PeopleSoft Financials implementation • Depaul-PeopleSoft Benefits Administration implementation • BYU- PeopleSoft HCM and Student Administration • NC State University-PeopleSoft infrastructure/portal implementation • Emory University-PeopleSoft infrastructure and tuning efforts • Auburn University-SunGard upgrade and partial implementation efforts • University of South Florida-PeopleSoft Technical Development and Banner Development efforts Mr. Cardelli helped organize the Higher Education User Group (www.heug.org) and has since worked with over 40 colleges as an advisor in “non billable” roles. Ernst & Avon Young Project Manager • • (May 2000 – November 2000) PeopleSoft Re-Implementation from version 6.0 to the latest 8.0 Activities included budgeting/planning, creating project plan, managing project plan, leading development and testing activities and helping to create a post production support model. This was a global effort that required integrating with operating units across Europe, Asia and South America. Ernst & Children’s Hospital of Pittsburgh Young Project Manager/HCM Solution Architect • • (August 1999- March 2000) PeopleSoft HCM implementation with Oracle Financials upgrade. Activities included budgeting/planning, creating project plan, managing project plan, leading development and testing activities, quality assurance and risk management tracking and helping to create a post production support model Ernst & UPMC University of Pittsburgh Medical Centers Young Project Manager/HCM Team Lead • (October 1999 – March 2000) Implementation of PeopleSoft’s HRMS and Financials applications. • Creation of a shard service center for 140 plus hospitals. • Activities included budgeting/planning, creating project plan, managing project plan, leading development and testing activities, quality assurance and risk management tracking and helping to create a post production support mode. (May 1999 – September 1999) Ernst & Conagra Young Project Team Lead/Co-Project Manager • Implementation of PeopleSoft HR/Payroll suite of products and Oracle eBusiness Financials • Design and implementation of a shared service center for 50 states • PeopleSoft HCM implementation with Oracle Financials upgrade. • Activities included creating project plan, managing project plan, leading development and testing activities, quality assurance and risk management tracking and helping to create a post production support. This was a global operation that included integrating with units in Europe and South America. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Ernst & Trinity Industries Young HCM Project Manager • PeopleSoft HR/Payroll Implementation • Creation of Shared Service Center • Oracle e-Business implementation Ernst & Summa Health Young HCM Team Lead (July 1998 – November 1998) • PeopleSoft HR/Payroll implementation • Quality Assurance and Risk Management activities Ernst & Henry Ford Health Care Young HCM Team Lead (July 1998 – November 1998) • PeopleSoft HR/Payroll implementation • Quality Assurance and Risk Management activities Ernst & St. Luke’s Hospital Young HCM Team Lead Ramos & (November 1998 – May 1999) (May 1997 – June 1998) • PeopleSoft HR/Payroll/Financials implementation • BETA Site for Benefits Administration Product (Mr. Cardelli helped build/test this product) (February 1997 – May 1997) Renal Healthcare Group Associates/Cambri dge Technology • Team Lead and Solution Architect for PeopleSoft HR, Benefits, Payroll implementation Partners Ramos/CTP (January 1997 – March 1997) University of Louisville Implementation of PeopleSoft HR, Benefits Administration, Pension and Payroll implementation on version 6.0 and 7.0. Mr. Cardelli was payroll lead and assisted with many of the tasks on the Benefits Administration module. Additionally, Rob helped the Campus Solutions team with the Admissions and Student Records design and configuration activities. Ramos/CTP (September 1996 – January 1997) Boston Gas Implementation of PeopleSoft HR, Benefits, Pension and Payroll implementation on version 6.0. Mr. Cardelli was HRMS lead responsible for working with all modules. There were many unions and complex policies and procedures involved with this engagement. Ramos/CTP New England Electric (September 1996 – January 1997) Team Lead and Solution Architect for PeopleSoft HR, Benefits, Payroll implementation Ramos/CTP Genesis Health Care Group • (July 1996 – October 1996) Team Lead and Solution Architect for PeopleSoft HR, Benefits, Payroll implementation 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Ramos/CTP Citibank • (April 1996 – September 1996) Team Lead & Reporting Lead for PeopleSoft HR/Payroll Consolidation effort. This was a global implementation and Rob spent a several weeks in France helping with the transition team. Ramos/CTP Warner Lambert • (May 1996 – July 1996) Team Lead for PeopleSoft HR/Payroll Global implementation. This was a global rollout and Rob spent several weeks in Brazil, Spain, Canada and Mexico. Ramos/CTP Barnett Bank • Employee (March 1996 – May 1996) Senior Consultant for Implementation PeopleSoft HR/Benefits/Payroll/Pension Medaphis Healthcare (November 1995- March 1996) Mergers and Acquisitions specialist for a rapidly growing healthcare organization. Responsible for analyzing potential acquisitions and ultimately converting their HRMS functions from their legacy based applications to PeopleSoft. Worked with version 2.0, 3.0 and ultimately 4.0 at this location. Responsible for assisting with all HR, Benefits and Payroll functions. Employee ADP (Automatic Data Processing ) (August 1994-November 1995) Payroll specialist for National Accounts. Responsible for working with customers, account executives, computer room, banking and our legal departments to ensure client payrolls and all peripheral tasks were accomplished on time and on budget. Mr. Cardelli worked with the team that managed all of the payrolls with over 75,000 employees. University of Georgia ― B.B.A (Risk Management and Insurance and Economics) Education Georgia State University -- M.B.A (Human Resource Management and Information Systems) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 KIM ZAFFINO, CPP, PMP SUMMARY Versatile and successful Senior Consultant / Project Manager with 28 years of professional experiences relating to various businesses needs. Exceptional interpersonal communication and customer service skills, organizational, planning and technical skills to achieve professional results. Self-motivated. well rounded and resourceful strategist that enjoys working collaboratively as a cooperative team member. Adapts easily to new concepts and responsibilities, enjoys employing out-of-box creative solutions to problems. Over 18 + years of PeopleSoft and Oracle applications experience consisting of 21+ full life-cycle implementations and/or upgrade projects. Kim has helped various clients leverage the software to streamline their HCM, Financials and Campus Solutions operations by eliminating non value-added tasks. Additionally she is well versed on proven methodologies and can achieve major project milestones. Kim has extensive knowledge across the HCM, Financials and Campus Community modules and best industry practices. Kim’s unique “Hands-On” style of Project Management not only allows her to deliver projects and tasks on time and within budget, but also assures ‘quality’ projects and tasks that substantially reduces the amount of rework or error resolution. ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ PEOPLESOFT SKILLSET ♦ Campus Solutions ♦ Student Financials ♦ Admissions Financial Aid ♦ ♦ Student Records ♦ Succession Planning ♦ Compensation ♦ Talent Acquisition ♦ Candidate Gateway ♦ eRecruit ♦ Pension Administration ♦ Business Process Redesign ♦ Project Management ♦ Test Scripting and Execution ♦ Test Director ♦ Component Interface ♦ Integration Broker MS Project HRMS Financials General Ledger Human Resources Global / NA Payroll ADP Payroll Payroll Interface Tax Upgrades Time and Labor Calendar Year End Benefits Administration Open Enrollment Absence Management Performance Management Commitment Accounting Succession Planning ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ Trees Workflow Self Service eApps Change Management Administrative Tools Table Configuration Fit/Gap Analysis Spec Development Data Conversion PeopleTools Application Engine Crystal/Query SQL/SQR Security Roles and Permissions Training / UPK Development CAREER HIGHLIGHTS University of North Carolina – ConnectCarolina Chapel Hill, NC Sr. PeopleSoft Campus Solutions Project Manager 8/2009 – Present Higher Education client PeopleSoft v9.1 implementation project. Modules to include Campus Solutions, Admissions, Student Financials, Financial Aid, Student Records, HR, NA Payroll, Benefits Administration, and Self Service, with current emphasis on University, State and Labor Organization Compliance, Change Management, Business Process Standardization, STAT, Gap Analysis, Planning and Scope Estimation. Specific responsibilities include but not limited to project management requirements gathering, design, process mapping, conversion, configuration, modifications, interfaces, architecture, security set up, roles and permissions, role level security, documentation, training, change managment and knowledge transfer. University of Wisconsin Madison, WI Sr. PeopleSoft HCM Project Manager 11/2008 – 08/2009 Higher Education client PeopleSoft v9.1 implementation project. Modules to include Human Resources, NA Payroll, Benefits, Absence Management, Time and Labor and Performance Management, with current emphasis on University, State and Labor Organization Compliance, Change Management, and Business Process Standardization. Specific responsibilities include but not limited hands on configuration, implementation, production support, modification, design, process mapping, conversion, configuration, security, documentation and knowledge transfer. Gwinnett County Public School District Atlanta, GA 04/2008 – 11/2008 Sr. PeopleSoft HCM / Financials - Functional Project Manager Public Sector – K12 client 8.9 enhancement / 9.0 project. Modules/ Software include but not limited to Payroll, Ben Admin, Time and Labor (PS v9.0) , HR, Performance Management, Succession Planning, Self Service, eRecruit, TAM, ePAR, eSupplement, Fund Distribution, General Ledger, Asset Management, Grants, Funding, AP, Pension Administration (PS v9.0) with emphasis on configuration, compliance, open enrollment, reporting, security administration, workflow, requirements gathering, customization, testing, app engine, sql, integration broker and production support. Responsibilities include design, testing, issue resolution, configuration, documentation and knowledge transfer. CB&I Chicago, IL Sr. Global PeopleSoft Project Manager 02/2008 - 4/2008 Technical 8.8 – 9.0 upgrade Global HR / Base Ben / Order Management / SCM / Payroll Interface project. Responsibilities include testing, issue resolution, configuration, security administration, role level security, department tree set up, documentation and training documentation. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Modules include PS Time and Labor, Payroll Interface to JDE, Global HR, TAM/CG, Order to Cash, Inventory, Base Benefits, Absence Management and Profile Management. Synovate / Aegis PLC Remote/ NYC / London Sr. PeopleSoft Global Project Manager - Architect 5/2007 – 2/2008 Senior PeopleSoft Techno-Functional consultant and Project Manager for 20 companies as part of PeopleSoft v 9.0 implementation – Phase 1. Functional responsibilities included Gap Analysis, Spec Development, Configuration, Testing, Change Management and Training for all implemented v9.0 modules. Technical responsibilities included Spec Development, Conversion, Component Interface, Configuration, Integration Broker, Security Administration, Roles and Permission Lists, Department Tree Set up and Trouble Shooting. Collectively working with technical counterparts around the globe; we as a cyber team brought a total of 77 countries live onto PeopleSoft v 9.0. Modules included Global HR, TAM / CG, Global Payroll, NA Payroll, Payroll Interface, ADP Enterprise, PCPW and Payforce implementation, Time and Labor, Position Management, Absence Management, MSS, ESS, Succession Planning, Core Competencies, Performance Management and Benefits Administration. Lincoln Financial / Jefferson Pilot Remote Part Time / Philadelphia, PA Sr. Oracle Training Lead / Change Management / UPK Development 11/2006 – 5/2007 Training / UPK Content Development and Delivery for HRIS project which includes implementation of HR, GEAC Payroll and Knowledge Pathways Knowledge Base. Management of team of 12 resources. UPK leveraged with all three applications. UPK Content development includes but is not limited to Manager Self Service, Employee Self Service, Benefits Enrollment, Benefits Administration, iRecruiting, Time Reporting, Payroll processes, Human Resource processes, General Ledger, Expense Processing and Procurement. Training delivered to over 13,000 employees and managers across 6 geographical locations. Training includes development of User Guides and other written material. Training classes delivered via instructor led and online as well as self paced WBT and Webinars. University of Delaware Newark, DE Sr. PeopleSoft HCM (Payroll – T&L) / Campus Solutions Lead 11/2006 – 5/2007 Project Lead for Higher Ed client involving an upgrade v8.3 - v8.9. Tasks include but not limited to Gap Analysis, Assess New Business Requirements, Configuration, Scope Analysis, Risk Assessment, Compare and Retro Fit, Test Strategy, Test Script Writing and Execution, Reconciliation, Documentation, Change Management, Training / User Guides and Production Support. Modules include but not limited to Student Financials, Student Records, Admissions, Grants, Student Financials, Academic Calendars, HR, Performance Management, Compensation, Talent Acquisition, Partial Position Management, Time and Labor, Payroll, Benefits Administration, Open Enrollment, Absence Management / leave accruals, FSA Administration, General Ledger as well as a customized front end specific to this client. Amerigroup Remote/ Virginia Beach, VA Sr. PeopleSoft Training Analyst – UPK Development 6/2006 – 11/2006 Training / UPK Development for Upgrade v8.9 project. UPK Development for 35 HCM and Financial modules to include, MSS, eApps, Training, Position Management, Time Reporting, Payroll, Benefits, TAM and Procurement. Training delivered on UPK. St. Gobain Manufacturing King of Prussia, PA Sr. PeopleSoft HCM Functional – Technical Lead 1/2006 – 6/2006 PeopleSoft Lead for Global Rolling Implementation of PeopleSoft 8.9. Responsibilities include but not limited to hand on configuration, Order Management, Financial, time and labor rules / time interface , position management, eRecruit / TAM-CG, leave accruals, time keeping maintenance, reporting, tax updates, data conversion from ADP, query maintenance, crystal reporting, new development, unit, system and parallel testing, business process redesign, test, end user training development and delivery and production support. Legg Mason Remote / Baltimore, MD Sr. PeopleSoft HR - Benefits Global Project Manager 2/2006 –7/2006 Contract Project Manager for Benefits Redesign and Open Enrollment Planning. Client going through 8.3 – 8.9 upgrade and worked with them part time to help with the Benefits redesign and plan Open Enrollment which would run concurrently with the Go Live on the ERP. Also developed UPK material and training documentation. Project tools included STAT. City of NY – FISA NY, NY PeopleSoft HCM Solution’s Architect/ Project Management –Phase C 8/2005 – 1/2006 Architect / Designer / Project Management of 17 different work units within release B and C of NYCAP PeopleSoft 8.9 upgrade project, managing 20 team members. Responsible for delivering customized solution for handling the city’s complex HR Requests / PAR / CRM which will eventually serve more than 100 city agencies covering more than 450,000 employees. In addition, responsibilities include leading and designing workflow, creation of Training Materials, UPK, CYE, and Tracking and PAR. Toll Brothers Inc. Horsham, PA Sr. PeopleSoft HCM – Payroll / HR Project Lead 7/2005 – 8/2005 HCM Lead for Implementation of PeopleSoft 8.9. FitGap, Configuration, Spec Analysis and Test Planning completed. Payroll for North America from Ceridian, General Ledger and HR. Specific project tweaks include re-engineering of GL, Time Keeping and Leave Accruals. This was a backfill spot. GMAC Mortgage Horsham, PA Sr. PeopleSoft HRIS - Payroll / HR/ Benefits Admin Functional Lead 4/2004 – 6/2005 Post Go-Live Production Support (v8.8 sp1) analyst position Issues include but not limited to Payroll, SOX compliance, Retro Pay issues, 3rd Party Sick Pay Processing, CYE Project Management, MSS, Tax Updates, General Ledger, FLSA, Open Enrollment, eCompensation, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 ePerformance, change management, end user education including desktop aids, training materials and documentation, Table Configuration, eApps, eRecruit, Tax Audit and Workman’s Compensation. Additionally acted as Functional Project Manager for SP1 Upgrade managing a team of 9 functional and 5 technical resources. SP1 project was completed 4 weeks early based on Project Plan. Accelerated project plan was due to new SOX requirements and included designing Functional and Technical Specs and development as well as test script writing, testing and post go - live support. FDIC Washington, DC Sr. PeopleSoft Financials / Payroll Lead 3/2004 – 5/2004 Payroll Lead for Implementation of PeopleSoft 8.8 North American Payroll to be used as a Supplemental Pay System. The Supplemental Pay System project coincided with the PeopleSoft Financials Implementation. Responsibilities included General Ledger, Accounts Payable, Asset Management, Business Process Redesign, Compliance and delivery of Payroll System training to Federal Employees. National Starch / ICI Sommerset, NJ Sr. PeopleSoft Global Lead 9/2003 – 4/2004 Global HR /Global - NAM Payroll / Benefits Administration, Financial / Order Management upgrade project - PeopleSoft 7.5 - 8.8. Activities include Global Payroll / Global Human Resources / Compensation / Succession Planning / Recruit Workforce / Absence Management / General Ledger / CRM / Order Management / Asset Management / Global Payroll Interface to Netherlands (NDL) and UK Payroll Systems. Global Payroll for Mexico, Singapore and France. Global HR included more than 50 additional countries worldwide. Interface development and management, Table Configuration, FitGap Analysis, Functional/Technical Spec Development and Test Script Writing and Execution, Tax Upgrade Applications, HRMS Reporting, Business Units and Set ID, Time and Labor and Issue Resolution. Strategic project planning with emphasis on Vendor Communication, CYE, Testing Strategies and Training Development and Delivery. AIG – Bermuda / NYC Bermuda/NYC, New York Sr. PeopleSoft HRMS Global Project Manager 7/2003 – 9/2003 Involved in upgrade HRMS PeopleSoft 7.5 - 8.8 including Global Payroll / Benefits Admin / Recruit Workforce. Emphasis was spent on expatiate taxation. Rules development for the following countries; Bermuda, UK, Spain, Singapore, Hong Kong, Mexico and Japan. This was a backfill spot. Chicago, Illinois The Chicago Tribune Companies Sr. PeopleSoft Payroll Lead / Testing Manager 9/2002 – 8/2003 PeopleSoft (ver 7.5-8.3 / 8.4) upgrade implementation project to include integrating acquired companies, data mapping, data conversion and conversion of employee data as well as rework of all of the interfaces. Upgrade responsibilities include FLSA, Salary Planning, Table Configuration, query conversion, Crystal, CRM, General Ledger, end user training CYE training, documentation and delivery (web and classroom) training. Responsibilities as Testing Coordinator included: development of test strategies, system, integration, stress, pilot and parallel testing, script writing and execution, coordination of multi-state testing sites and testing team, documentation and issue resolution. Brooklyn, New York KeySpan Utilities Sr. PeopleSoft Payroll Analyst 6/2002 – 8/2002 PeopleSoft (ver 7.5 and 8.3). Upgrade implementation ver 7.50 – 8.3. Conversion of 11 acquired utility companies with ADP and Ceridian as legacy systems. Maintenance support of weekly Payroll issues. Position Management, Employee Self Service, Tax Updates, Reconciliation, FLSA, SmartTime time entry system, SQL, SQR, Query, Documentation, Education, Federal and State compliance and Audit. This was backfill spot. MD Anderson Cancer Center – University of Texas Houston, Texas Sr. Applications Systems Analyst HRIS 11/2001 – 6/2002 PeopleSoft E & G (ver 8.0 and 8.3) – client is a division of University of Texas. Tasks include but not limited to: implementation from ver 7.02 – 8.0 (go live 12/1/01), implementation of Global Payroll for Spain (ver 8.3), Functional/Technical Analyst utilizing my skillset to support Payroll and HR Departments of 14,000 employees with upgrade ver 8.0 – 8.3, Position Management, ePay, eBenefits, eCompensation, eRecruit and eProcurement, Purchasing, CRM, Commitment Accounting, Tax Updates, CYE Processing, 1042s, FLSA, Time and Labor, Visa Tracking, Reconciliation, KRONOS, SQL, SQR, Query, PeopleCode, Documentation, Testing, Training, Reporting, W-2, Federal and State compliance, Audit, as well as day to day Payroll production support issues. University of Rochester – Strong Memorial Hospital Rochester, New York Sr. Software Specialist / Campus Solutions - HR Lead 11/2000 – 11/2001 At the University of Rochester, I worked on the HRIS Project as Functional Lead. My position relayed heavily on my knowledge of Campus Solutions, Student Records, Student Financials, Payroll, Payroll Interface. HR, Benefits, Tax as well as PeopleSoft functionality. Day to day tasks included but not limited to: Problem Resolution, Business Analysis, Change Management, Tax Upgrades, Taxation Issues, Testing, Kronos, version upgrade implementation (7.02 – 8.0), SQL, SQR, Peoplecode, script writing, testing documentation, 1042s, Visa Tracking, FLSA, HRMS Reporting, Y/E Processing. Winter Haven, Fl and Houston, Texas Payroll / Tax Compliance Project Manager 8/1983 – 11/2000 Payroll and Payroll Tax Management to include a manufacturing and services company. PeopleSoft certification in 1997 for HRMS applications. Global HR, Global Payroll, NA Payroll, ADP, Time and Labor and Base Benefits Project Management. EDUCATION 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 S.U.N.Y. Plattsburgh Plattsburgh, New York Certified Payroll Professional 1983 B.A. Accounting 1998 PMP 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 SURESH PANDURANGAM, PMP Key Skills: • PeopleSoft ERP Financials/Human Capital Mgt/Campus Solutions, GAAP/GASB accounting principles, Technical Contract negotiations, Vendor management, Software and Project evaluation, Capital Budgeting and Forecasting, Production support for critical financial systems, outsourcing, Solid understanding of corporate accounting and finance functions, Excellent interpersonal, managerial and leadership skills with the confidence to act quickly to gain trust both internally and externally. Proven ability to work with project management applications. Certified PeopleSoft Financials GL and Commitment Control lead, Higher Education/ State/Federal Funds Accounting and Data reconciliation specialist, expertise and experience in implementing & upgrading PeopleSoft ERP Solution (Versions 6.x, 7.x, 8.x, 9.x), PeopleTools (up to Release 8.49), Business process reengineering and design Experience Summary: • Over 17 years of solid, progressive technology and business-focused leadership work-experience in diverse sectors and functional areas, including full life-cycle implementation and management of IT projects, especially ERP (Financials/HCM/Campus Solutions) implementation projects. Have worked on I.T and business process re-engineering projects in the higher education sector and other industries such as financial services, logistics, retail, consumer goods and manufacturing. Have extensive hands-on experience in performing ERP package evaluations, functional fit/gap analysis, business process design and reengineering, testing, and implementing PeopleSoft Financials (GL(including Commitment Control), Projects, AM, AR, AP, BI, Budgets and Purchasing modules) in DB2/Oracle/ Informix/ SQL Server database environments. Possess a sound understanding of technology, the challenges and risks involved in projects, business processes and project implementation methodologies. Significant experience with managing highly technical teams with success • Work experience has revolved around ability to plan, organize, communicate, motivate and make effective decisions in a leadership capacity. Careers marked by successful adaptation of various project management methodologies to diverse business settings. Have a proven track record of achieving success through business process engineering, complex ERP implementations and the ability to over-come barriers and roadblocks to project completion. Sound experience in Project Management, Business Process Reengineering, Process Modeling, Data Modeling, Joint Application Design/Prototyping Education: • Bachelor of Engineering(B.E), Electrical and Systems Engineering (1986-1990) • MBA – Finance/Accounting systems (1990-92) Indian Institute of Management, Bangalore • Several Business Analyst, Project Management, Leadership and PeopleSoft Functional and Technical courses – Financials, Campus Solutions, PeopleTools • Project Management Institute-PMP Certified and Working On Program Manager Certification Details of Work Experience: o Worked in the capacity of Functional Lead manager in partnership with leading Systems Consulting companies such as Oracle, Accenture, PwC, Bearing Point to implement/upgrade/support PeopleSoft ERP Financials/HCM/Campus Solutions for multiple Universities in the USA. Led client-consultant functional teams on projects. o Project Functional Lead roles carried management responsibilities that included leading discovery sessions with the client, detailed fit gap analysis, business process documentation, detailed prototyping and testing of functionality, identification of various upgrade options/scenarios, detailed project planning and user training o Successful track record on every project with implementation on time and well within budgets accountability for projects from original concept through final implementation. o Interfaced with all areas impacted by projects including key end users, computer services and client services to provide a single point of contact for respective project. o Defined project scope and objectives, including identifying and determining project outcomes, critical success pathways and appropriate parameters. Developed detailed work plans, schedules, project estimates, resource plans and status reports to lay out the progression and scope of the project. Conducted project meetings and shared responsibility for project tracking and analysis. Provided project status reports o Ensured adherence to quality standards and reviewed project deliverables to decrease instances of scope creep. Actively assisted in achieving financial objectives by preparing project budgets, scheduling and approving expenditures, analyzing variances and initiating corrective actions. o Managed the integration of vendor tasks and tracked/ reviewed vendor deliverables. o Provided direction and guidance to lesser-experienced project management staff to assist them in their role and understanding of more complex project management. Provided technical and analytical guidance to project team and technical and functional project members. Cleared pathway for project team to ensure they had the appropriate resources to function in their assigned roles. Served as a lead member of the PeopleSoft functional/configuration team. Performed functional analysis, requirements, definition and ERP module configuration and testing. Analyzed requirements to apply system solutions to business problems. Client: Florida A&M, Talahassee Florida Project Role: PeopleSoft Financials Project Manager and Solution Architect Environment: FSCM 9.0 Project Duration: 08/2009 to 01/2010 Work Responsibilities: Project Manager and Change Management Lead for a PeopleSoft Financials audit and re-configuration project. The scope of this engagement included mapping out existing policies, procedures and process flows that the customer felt needed to be refined and managing the re-design, configuration, testing and training activities. Responsibilities also included serving as a functional team lead for General Ledger, Commitment Control and the Accounts Receivable modules. Client: Project Role: Environment: Tufts University, Medford, MA GL Upgrade Lead Consultant FSCM 9.0 MP5, PT8.49, Oracle 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Project Duration: 02/2009 to 8/2009 Work Responsibilities: Functional Lead General Ledger consultant on the significantly customized PeopleSoft Financials upgrade project from Ver 8.4 to Ver 9.0. Project responsibilities include leading customization documentation sessions with functional/technical teams, discovery sessions with the endusers in Treasury, General Accounting, Sponsored Programs and Capital Projects departments. Key deliverables are detailed fit gap analysis, business process documentation, detailed prototyping and testing of new and upgraded functionality, identification of various upgrade options/scenarios and final technical/functional recommendations. -----------------------------------------------------------------------------------------------------------Client: Florida Agricultural and Mechanical Eng. Univ. (FAMU), FL Project Role: GL/Project Costing/Commitment Control Project Manager & Lead Consultant Environment: FSCM 9.0, PT8.49, Oracle Project Duration: 10/2007 to 01/2009 Work Responsibilities: Project Manager and Functional Lead consultant on the Financials upgrade to Ver 9.0 project. Responsibilities include leading Ver 9.0 discovery sessions with the client, detailed fit gap analysis, business process documentation, detailed prototyping and testing of new and upgraded functionality, identification of various upgrade options/scenarios, detailed project planning and user training. Modules directly responsible for include General Ledger, Commitment Control across all modules, Capital Projects Costing. Cleaned up data and develop, test and institutionalize detailed reconciliation procedures in and across GL/Commitment Control and other PeopleSoft sub-systems. Highlights of reconciliation areas include: Comparison between Commitment Control Ledger/Activity and Trans Logs by Budget Period/Fiscal Year/Accounting Periods. Supporting transactions at detail chartfield level Compare module transactions in Purchasing (Reqs and POs), AP, AR, Billing and GL depending on the source of the transaction to the Source Header, Source Line and Activity Log at a ChartField combination level to identify and rectify variances by sources Compare Open Balances in the Ledger KK to the Source Header/Source Line/Activity Log and Liquidation table for POs and Reqs with outstanding encumbrances by ChartField combination. Variances occur when Successor docs alter chartfield values Establishing overall accounting data reconciliation procedures across Financials system and queries/procedures to support best practices and adherence to Fund Accounting principles. Developed, tested and rolled out several queries/reports and allocations to better support reporting and integrity of accounting data across the University Participated in several parallel PeopleSoft HCM/Campus solutions initiatives such as Commitment Accounting, Retro Pay, Campus Security, Self-Service, Reporting, etc. Responsibilities included helping the client manage all stages of organizational change management including communication planning, defining and implementing new policies/procedures and process flows and leading end user training activities. -----------------------------------------------------------------------------------------------------------Client: Brandeis University, Waltham, MA Project Role: GL/ Commitment Control Change Management and Team Lead Environment: Upgrade from FSCM 8.4 to 9.0, PT8.48, Oracle database Project Duration: 10/2007 – 04/2008 Work Responsibilities: Part-time Functional Lead support consultant, assisting in functionality walk through sessions, fit-gap analysis and prototyping/testing various upgrade enhancements for the University, specifically in the GL and Commitment Control modules. Scope of work included Fit-Gap analysis, leading functional prototyping sessions, testing of current and enhanced functionality and training/documentation. Had responsibility for overall Test strategy and detailed GL/KK test scenarios and scripts. Was part of the project team completing detailed integration testing across all modules from source transactions to GL and reporting. Highlights included development, testing and proposed rollout of implementation of Parent-Child Commitment Control functionality along with detailed Budget Security and Budget Closing procedures. This customer required a significant amount of organizational change management to leverage the PeopleSoft functionality and ensure internal policies, procedures and process flows adhere to audit and compliance regulations. -----------------------------------------------------------------------------------------------------------Client: New York University, New York, NY Project Role: GL/ Commitment Control/ Project Costing/Grants Lead Environment: FSCM 9.0, PT8.48, Oracle Project Duration: 06/2007 to 10/2007. Work Responsibilities: Lead consultant on this detailed upgrade assessment study and prototyping/testing various upgrade scenarios for the University. The short-term goal was to complete the full assessment of upgrade scenarios from Ver 7.5 to Ver 9.0 including detailed functionality walk-through sessions and fit-gap analysis. The long term goal is to implement the full suite of PeopleSoft modules. Responsibilities included leading discovery sessions with the client, detailed fit gap analysis, business process documentation, detailed prototyping and testing of functionality, identification of various upgrade options/scenarios, detailed project planning and user training. Modules directly responsible for included General Ledger including Multiple Currencies, Multiple Business Units, Consolidations, Grants, Project Costing and Commitment Control across all modules. Planned and implemented the detailed testing strategy for this project in conjunction with the University Project Team and Accenture Consulting team. -----------------------------------------------------------------------------------------------------------Client: State of Florida, Project Aspire, Tallahassee, FL Project Role: Commitment Control Project Manager and Team Lead for GL Environment: FSCM 8.8SP1 MP3, PT8.46, Oracle Project Duration: 03/2005 to 06/2007 Work Responsibilities: For this prestigious State-wide Financials Project, played Project Manager and Team Lead consultant role for the Commitment Control module and GL module, assisting the State in making the transition from the State financial system FLAIR/SAMAS to PeopleSoft Financials 8.8SP1. Was a key member of a functional team implementing several modules for the State, including GL with Commitment Control, AP, PO, AR, Grants, Contracts, Billing, AR, and AM. In the role of lead commitment control consultant, key tasks included: 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • Detailed fit gap analysis for the GL/Commitment Control modules based on current business processes and requirements across the 38 State Agencies Part of Task force working on adopting best practices from Federal Projects Accounting Configuration / Unit and Integration testing/ Customization of the various aspects of the GL/Commitment Control modules and Design/Development and Testing of the various interfaces to Commitment Control (from 3rd party legacy systems such as the Budgeting Systems) and providing overall direction to the functional team across all modules implementing Commitment Control functionality. Providing detailed knowledge transfer to client personnel on use of PeopleSoft Commitment Control functionality, based on detailed understanding of funds-based reporting, budgeting and accounting, encumbrance accounting and commitment control. Responsibilities included helping the client manage all stages of organizational change management including communication planning, defining and implementing new policies/procedures and process flows and leading end user training activities. Project Position reported to: Project Director, State of Florida Financials Project Client: Project Role: Environment: Florida State University, Tallahassee, FL Financial Functional Lead Consultant FSCM 8.4/8.9. SP2 MP2, PT8.45.10 DB: DB2 UDB for UNIX, NT 8.1 Fix Pack 5 / Hardware: IBM p-series servers, AIX 5.2 Project Duration: 10/2003 to 03/2005 Work Responsibilities: For this prestigious public State University, was the functional lead consultant, having assisted the university in successfully making the transition from the State financial system FLAIR/SAMAS to PeopleSoft Financials 8.4SP2. Was part of a 15-member functional team implementing several modules for the university including GL with Commitment Control, AP, PO, ePro, AR, Expenses, Grants, Contracts, Billing, AR, AM, Budgets. In the role of functional lead consultant, key tasks successfully carried out included: • Contribution to development of the detailed project plan and project monitoring activities • Detailed fit gap analysis for the GL/Commitment Control modules based on current business processes and requirements and the delivered functionality in PeopleSoft Financials 8.4SP1 • Configuration / Unit and Integration testing/ Customization of the various aspects of the GL/Commitment Control module and Design/Development and Testing of the various interfaces to GL (from PeopleSoft feeder systems and 3rd party legacy systems), and providing overall direction to the functional team. Provided knowledge transfer to client personnel on use of PeopleSoft Financials functionality, based on detailed understanding of funds-based reporting and accounting, encumbrance accounting and commitment control. Project Position reported to: Project Manager, FSU PeopleSoft ERP Project • Work Exp (b) - Rapidigm Consulting (now Fujitsu), Principal Consultant – PeopleSoft ERP practice - Sep 2001 to May 2003 o Worked in the capacity of Functional Lead consultant on various PeopleSoft ERP Financials implementation projects. Led crossfunctional/technical project teams. o Designed and developed functional specifications, data flow diagrams, data mapping, flow charts, data dictionaries, and functional mapping for automated solutions in support of business process operations and functions. Performed fit/gap analysis of business requirements/processes to PeopleSoft delivered functionality. o Documented system enhancement proposals, outline issues, alternatives and provide recommendations detailing performance, costs, scheduling, time and benefits. Configured configuration tables and transaction/control tables. Identify and resolve gaps in business processes. Performed security/authorization set-up, user documentation, data interface design, data migration and reconciliation. Highlights of sample projects worked as part of Rapidigm Consulting: Client: Boston College, Newton, MA Project Role: Financials Lead Consultant Project Duration: 04/2002-10/2003 Work Responsibilities: For this prestigious College in Massachusetts, was the functional lead consultant, instrumental in successfully making the transition from FAS legacy system to PeopleSoft Financials 8.4SP1. Was a key lead player in the 5-member functional consultant team implementing several modules for the client including GL with Commitment Control, AP, PO, ePro, AR, Expenses, Grants, Contracts, Billing, AR, AM, Budgets. In the role of the functional lead, key tasks carried out successfully included: development of the detailed project plan, detailed fit gap analysis for the GL/Commitment Control and Budgeting/Budget Planning modules based on current business processes and requirements and delivered functionality in PeopleSoft Financials 8.4, as well as providing direction to the functional team, based on detailed understanding of funds-based reporting and accounting, encumbrance accounting and commitment control. Project Position reported to: Project Manager, Boston College -----------------------------------------------------------------------------------------------------------Client: Florens Containers, San Francisco, California Project Role: Functional Lead Project Duration: 03/2002-04/2002 Work Responsibilities: For this leading marine containers’ leasing company, assisted the client in carrying out a detailed upgrade accelerator project as preparatory work prior to the impending move from PeopleSoft Financials Version 7.52 to 8.4. Modules covered during the assessment included PeopleSoft Financials modules: GL, AP, AM, AR and Billing; and an entirely custom-built (with Peopletools) module called Fleet Manager (Operations module). In the role of the functional lead, key tasks included: Assisting Project Manager and technical lead in preparing the upgrade project plan, including detailed estimates of time and effort for the various project phases and components, including the actual upgrade exercise, unit/integration/user acceptance testing, hands-on training and documentation, documenting business currently functionality, and Analyzing and documenting all current customizations, outlining the scope for potential decommissioning of applicable ones in the Upgraded environment and overall upgrade strategy. Project Position Reported to: Project Manager ------------------------------------------------------------------------------------------------------------ 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Employer/Client: National Fuel Gas Company, Buffalo, New York Project Role/Job Title: Functional Lead Project Duration: 01/2002-02/2002 Work Responsibilities: For this a leading producer and distributor of natural gas, conducted a detailed pre-upgrade assessment exercise from Version 7.02 to 8 SP2 and 8.4. Modules covered during the assessment included Project Costing, GL, AP, AM, Purchasing and Inventory modules. In this role, documented currently PeopleSoft functionality actively used by the users in the modules under consideration, demonstrated and walked functional users through detailed module functionality enhancements in Versions 8SP2 & 8.4, captured key functionality requests based on users’ current business requirements and anticipated future needs, and designed preliminary fit-gap analysis document for the upgrade. Completed detailed project plan for the upgrade project. Plan included detailed estimates of time and effort for the various project phases and components, including the upgrade, testing, training and documentation. Job Position Reported to: Project Manager --------------------------------------------------------------------------------------------------------------------------------Employer/Client: Abercrombie & Fitch (A&F), New Albany, OH Project Role/Job Title: Functional Lead Project Duration: 09/2001-12/2001 Work Responsibilities: For this leading retailer of high-end apparel, assisted the client in upgrading their Project Costing, GL, AP, AM and Purchasing modules from Version 7.02 to 8 SP2. Responsibilities included detailed project planning, analyzing existing documentation, interviewing end-users and subject matter experts within A& F to capture, document and obtain approval for detailed scope of the upgrade project. Key accomplishment was to convey to senior management detailed implications of the upgrade project including cost and time savings, necessary changes to current business processes and procedures and functionality enhancements to the various modules. A key achievement was the successful carry over of over 75 customizations and modifications from the PS 7 environment to the new 8SP environment, testing and hand-over to functional users. This included customized processes, reports, queries, pages and components. Job Position Reported to: Project Manager • Work Exp (c) - Kurt Salmon Associates / Trans-tech Inc. / March First - Senior Manager, Enterprise Solutions – Aug 98 – Aug 01 o System and Business Analyst responsibilities, team management, Client services, Software design, Liaison with IT/Business stakeholders, Testing/ Training/ Demo and Knowledge-transfer, Bundles/Fixes/Patches & Instance Mgt. Strategist Highlights of sample projects worked as part of Kurt Salmon/Trans-tech Consulting: --------------------------------------------------------------------------------------------------------------------------------Employer/Client: CyberSoft Insurance (JV with Royal Group), Bartlett, IL Project Role/Job Title: Functional Lead Project Duration: 12/2000-08/2001 Work Responsibilities: For this leading E-Insurance venture, assisted in the full-cycle implementation of GL and AM modules of PeopleSoft 7.5 with a view to streamline all accounting operations and financial reporting mechanisms across multiple international locations and business units. In this role he acted as functional lead for full-life cycle development, and refined the client’s business processes, resulting in enhanced operational efficiency, data integrity, and security. Planned and conducted detailed Fit-Gap analysis to map client multi-currency transactional and reporting requirements to Out-ofthe box functionality offered in PS 8. Tasks included user interviews, mapping of current business processes and functionality implemented in 7.5 and anticipated future business requirements. Job Position Reported to: Project Manager --------------------------------------------------------------------------------------------------------------------------------Employer/Client: Peopleflow, Chicago, IL Project Role/Job Title: Functional Lead Project Duration: 06/2000-11/2000 Work Responsibilities: For professional E-Recruitment startup, assisted the client in designing and developing an ASP model with tie-ins with best-ofbreed partner companies and in defining ERP system requirements, identifying, evaluating and recommending an appropriate ERP package for the entire Finance and Accounting operations. Led the detailed business requirements analysis and ERP system specifications, led the definition of PeopleSoft Financials 7.5 standard functionality and a detailed fit-gap analysis between client ERP system requirements and out-of-the box PeopleSoft Financials functionality, was involved in designing and developing the eStrategy with respect to business partners and interface design with all partners for the webenabled ASP solution, and effectively managed project scope, methodology, analysis, timeline, work plan, and resource allocation. Project Position Reported to: Project Manager Employer/Client: UCLA, San Francisco, CA Project Role/Job Title: PeopleSoft Financials Consultant Project Duration: 01/2000-06/2000 Work Responsibilities: Responsible for analyzing, mapping and estimating conversion effort and time for migrating data from disparate legacy systems. Wrote and tested conversion program with complex data validation (accounts, departments, business units) procedures. Developed and interface from the PeopleSoft 7 AM system to consolidating General Ledger. Modified processes (Journal generator, account creation, depreciation calculation), reports, panels and menus. Project Position Reports to: Project Manager --------------------------------------------------------------------------------------------------------------------------------Employer/Client: Salzer Group, IL Project Role/Job Title: Functional Consultant /Project Lead Project Duration: 08/1998-03/1999 Work Responsibilities: For this multinational manufacturing and distribution conglomerate, led a PeopleSoft Financials Implementation of the Financials and Distribution modules. Performed Fit/Gap Analysis to determine PeopleSoft allocation functionality in relationship to legacy systems and to determine and document requirements for accounting and reporting systems. Designed, developed, and implemented combination-edits in PeopleSoft GL, designed 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 allocations in PeopleSoft and redesigned chart of accounts to meet PeopleSoft criteria and developed detailed functional/technical report specifications. Planned and implemented functional, regression and stress testing to determine feasibility and user acceptance parameters Project Position Reported to: Project Manager • Work Exp (d) - KPMG- A. F. Ferguson – Senior Consultant, IT Consulting practice – April 1992 – July1998 o Played progressively challenging Management and I.T Consulting roles with clients in diverse sectors. Typical projects included IT Audit, Systems Analysis, business process reengineering, security strategies and audits, technology planning o Worked on multiple full-cycle software development projects with clients in diverse sectors such as shipping, retail, banking and finance, logistics and healthcare TECHNICAL SKILLS • MS Office including Word, Excel, Power Point, Project, Access, Visio, Rational Rose • People Tools: App-Designer, PeopleCode, App-Engine, Component Interface, SQR, App-Messaging, Upgrade/Change Assistant, Tree Manager, Integration Tools, Data Mover, Workflow, File Layout, App messaging/Integration Broker • Reporting Tools: SQR, Crystal Reports, Tree Manager, PS Query, nVision, XML • PeopleSoft Administration Tools: Process Scheduler, Configuration Manager • Application/Web Servers: Weblogic, Tuxedo, Jolt, Apache, Microsoft IIS • Operating Systems: Windows, Unix, Tools: Import Manager, Data Mover, Test Director, Win Runner, Load Runner, QTP, Mercury Load runner and related 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 TER ESA N. LUSSIER PROFESSIONAL PROFILE Solution-oriented Program/Practice Director/Functional SME with extensive experience on system analysis and design, configuration, and documentation. Recognized for the ability to assess business needs and implement effective business system solutions. Demonstrated ability to provide timely, quality support to internal and external customers. Team oriented with excellent interpersonal communication skills. P ROGRAM/PRACTICE DIRECTOR/ FUNCTIONAL SME SUMMARY: Over 20 years of Human Resource and IT experience with: • Excellent communication, presentation and problem solving skills. Have the ability to make broad based, cross-functional decisions and lead broad based cross-functional teams. • Outstanding functional knowledge of Oracle Global Applications. With specific area focus in the Human Resource/Payroll area. (Oracle Human Resources, Oracle Self Service, Oracle Payroll, Oracle Standard Benefits, Advanced Benefits, Oracle Training Administration, Oracle iLearning, Oracle Learning Management, Oracle Discoverer, SmartForce, ProBusiness, Deltek, ADP, Ceridian, Hire.com, FormScape, Discoverer, BIS, etc.) • Hands on global implementation experience, as well as project management experience with Oracle full suite implementation of full Financials and Human Resource/Payroll applications. Responsible for budget for full ERP suite with team of approximately 16 fte’s. • Includes global implementations. (US, Asia, Caribbean, Canada, Brazil, and Europe) • Have developed and managed full life cycle development models and procedures. • Database instance management. • Actively led and participated in RFP development and review process. • Implementation of Oracle Human Resources/Payroll with various third party products and vendors. • Oracle HR with ProBusiness Payroll as well as full financials • Oracle HR with ADP (several) as well as full financials • Oracle HR with Oracle Payroll (several) as well as full financials in both global single instance (GSI) as well as US only instances. • Third Party Products/Vendors: ADP, ProBusiness, Fastech, Deltek, AON, T Rowe, First Union, Cendant, Hewitt, Solomon Smith, FormScape, Hire.com, etc. Leadership and analysis experience handling payroll conversion from various systems such as PeopleSoft, ADP, Ceridian, Genesys, etc. • Leadership experience with implementation and production support of company portal both stand alone and integrated with the human resource • management system database. • Full understanding and hands on experience with business process analysis and re-engineering, gap analysis, system analysis and design, specification preparation, project sizing, project plan preparation and reporting, end user and “train the trainer” training, preparation of training manuals/procedures. • Strong understanding of data integration points between Oracle Human Resources/Payroll and Oracle Financials products. • Strong understanding of human resource and information technology management. Has held HR Director and as well as SR IT Mgmt level positions. • Human Resource Generalist experience in employment, benefits administration, salary administration, payroll, employee relations, ADA, FMLA, OSHA, workers’ compensation, union relations, facilities, safety, security, training and personnel management. • Design and development of Human Resources Policy & Procedures, Employee Handbooks and Safety Programs. • Design and development of job descriptions to comply with ADA and FMLA. • Corporate and division budgeting process. • Acquisition and divestiture project management. • Industry experience in staffing, banking, manufacturing, real estate, federal government and utilities. • Have hands on experience with over 6 full life cycle implementations of which 2 full cycle implementations in version 11i. • Team management and development. • Training curriculum development and delivery. TECHNOLOGY Product Expertise: ● Oracle Human Resources ● Oracle Self-Service Human Resources ● Oracle Payroll ● Oracle BIS ● Deltek ● Ceridian ● Smart Force 2905 Jordan Court Suite B-219 ● Oracle Training Administration/iLearning ● Oracle Discoverer ● Oracle Standard & Advanced Benefits ● FormScape ● ADP ● Hire.com ● ProBusiness Payroll | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 INDUSTRY AND CLIENT HISTORY Banking: The Associates of N. America, E*Trade Real Estate: Trammell Crow Company Engineering: Dikita Enterprises of Texas, Inc. Manufacturing: Aerospatiale Helicopter Corporation, General Electric, Triad Color Graphics, Verifone Technology: Oracle Corporation, AnswerThink, B2BWorkforce Utilities: Mirant, Green Mountain Power, Diamond Offshore Drilling, Washington Suburban Sanitary Commission, Bangor Hydro, Southern Mississippi Electric Power Authority Public Sector: GSA, US Postal Service, US Air Force Pharmaceutical: Merial, Ltd. CAREER HISTORY Dinero Solutions – Oracle Practice Director – 03/07 - Current B2B Workforce – Oracle Product Specialist – 02/06 – 03/07 Merial, Ltd., HR Sr. Manager – 10/05 – 02/06 CSC (Mirant Corporation) Principal Program/Practice Manager – 1/05 – 10/05 Mirant, Corporation, Oracle Applications Manager – 09/01 – 12/04 E*Trade, Sr. IT Manager, 06/00 – 09/01 Cotelligent, HRMS Manager, 01/00 – 06/00 (E*Trade – Independent Consultant) AnswerThink Consulting Group, Oracle Solutions Manager, 5/99 – 01/00 Oracle Corporation, Principal Consultant, 11/96 – 5/99 Dikita Enterprises of Texas, Inc., Director, Human Resources, 1995-1996 Triad Color Graphics, Director, Human Resources, 1994-1995 Associates Credit Card Services, Inc., Asst. Personnel Manager, 1990 - 1994 Trammel Crow Company, 1989 - 1990 Aerospatiale Helicopter Corporation, 1986- 1989 EXPERIENCE Oracle Practice Director for Oracle Applications Consulting Firm: • Responsible for assisting with sales life cycle. • Assist with defining roles/responsibilities • Manage recruitment process for firm which includes hands on recruitment of full time employees and consultants as needed • Creates project staffing plans, staff the team, and manage staff on a daily basis for the overall Oracle practice. • Manage the project execution and delivery, including high-quality deliverables and high levels of customer satisfaction • Manages all aspects of Solution and Delivery of the Oracle Practice. • Works with project leads for all customer feedback • Presents or Reviews major deliverables and status reports to senior client management • Troubleshoots any client issues and escalates as required • Delivers technical consulting services which will include database management, technical assessments, and technology solutions • Responsible for the Engagement Management process for all Oracle Clients • Works with our other Directors in the establishment and maintenance of other business partnerships • Maintains existing and new customer relationships • Drive partner relationships • Provide staff augmentation for end clients as needed Oracle Applications Specialist for Staff Augmentation Firm: • Responsible for assessing client skill needs based on overall project delivery. • Managed team of recruiters. • Review resumes and validate if appropriate to meet end clients needs. • Managed and responsible for building an Oracle Professional Services Outsourcing Team for the largest Oracle Payroll Services provider in the US. • Participated in RFP review/responses. (Partnered with various integrators to assist in winning the project work.) • Actively participated with the Sales team in client meetings, sales calls, conferences, etc. • Responsible for building and managing end client relationships. Oracle Applications Manager for Pet Pharmaceuticals Company. • Applications manager of Oracle HRMS solution for global pet pharmaceuticals company. Actively participated in assessment and rollout of Oracle HR & Oracle HR Self Service. Company already live on Oracle Financials in stand alone environments. Worked with team to build overall strategy to consolidate into one global environment. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Oracle Applications Manager for Energy/Trading Company. • Applications manager of Oracle ERP (Financials & HRMS) solution for global energy company. Actively participated and management of outsourcing production support team. This included vendor evaluation through transition of team, to maintaining standards and meeting new service level agreements. During transition phase of outsourcing project, successfully met goals set for implementation of Markview (automated accounts payable process). • Led an effort to reduce overall HRMS support costs in the Jamaica business unit. Researched payroll vendors and led initiative for a vendor evaluation and selection. Worked with a third party consulting firm to fold the Jamaica business unit (2500 employees) into existing Oracle HR global single instance and a third party payroll vendor to configure an out-sourced payroll solution for the Jamaica operation. US to continue using Oracle Payroll. Overall goal: to increase global reporting capability and reduce overall support costs. • Project management of 11i Human Resource/Payroll side of Oracle Financials/HRMS ERP global single instance implementation. The global single instance was implemented for US, Canada, Asia and Curacao. Led team of approximately 30 employees and consultants to successfully meet go live. Implementation included Oracle Human Resources, Oracle Employee & Manager Self Service, Oracle Training Administration, Oracle iLearning, Deltek, Hire.com, Oracle Payroll & ADP, FormScape and various custom programs to address both employees and contingent workforce. The full system includes over 30 interfaces to third party vendors and fully integrated with the Oracle Financials suite. Put together implementation plan to roll out Oracle Time & Labor. Successfully managed the transition of consultant and contractor knowledge to a team of 7 production support team members. Took total project size down from 20 to 7 members. • Implemented full life cycle development procedures and processes. • Implemented document management procedures • Special Achievements: Selected to participate in the Corporate Overhead Initiative (COI) project. This team is comprised of 18 Mirant employees nationally. The purpose of the team was to review corporate expenses and reduce overall corporate spending by 68M. • Special Achievements: Was selected to participate in the Mirant Leadership Development program. This program was put together and allowed 22 Mirant employees to participate. This program was sponsored by the president of the company and the management council team played an active role in the training and assignments delivered. Senior IT Manager for Internet Trading Company. • • Hands on implementation as well as project leadership for global Oracle HRMS and Financials implementation. Lead the HRMS portion of global implementation to address both employees and contingent workforce. Lead team of approximately 12 employees and consultants to successfully meet implementation deadline. Successfully managed transition of knowledge and released consultants. Final production team was stabilized and comprised of 6 full time employees. Was responsible for leading team efforts for multiple projects such as Oracle Human Resources, Oracle Employee Self Service, Manager Self Service, Icarian Work Force Applicant Tracking, ProBusiness Payroll, Bisnet, Fastech, etc. Successfully managed technical production support team that supported the company portal. Consultant – HRMS Project Manager/Lead • Project Manager and HR Functional Lead for Oracle HR application implementation for a Manufacturing company in Connecticut. Its corporate office was rolling out the Oracle HR application to approximately 30 of its’ global operations. This manufacturing company within the umbrella setup employs approximately 16,500 people, working in 20 different states, with approximately 90 locations, 10 of which were unionized facilities. Processing 32 different payrolls. Successfully implemented the HR application, rolled out equipment, reporting functionality, developed and delivered end user training (160+ users) and materials. Consultant – HRMS Project Manager/Lead • Project Manager and HR Functional Lead in an Oracle Human Resources/Payroll/Financials implementation for an Offshore Drilling company. Managed the HR core team timeline and project scope. Completed full business process analysis and re-engineering, gap analysis and application design and implementation. Prepared and delivered end user training and materials. Met all project plan financials and timelines. This diverse drilling company had locations throughout the US with multiple payrolls and legal entities. The core internal HR team consisted of approximately 15 members. The entire project team consisted of approximately 70 team members. The consulting team was composed of 4 team members. Consultant – HRMS Project Manager/Lead • Human Resources Functional Lead in an Oracle Human Resource/Payroll/General Ledger implementation for a major water sanitation company. Worked directly with client personnel to implement new database system by using human resource methodology. Managed project scope and timeline. Was able to review and assist with re-design of salary administration program to accommodate future company growth and competitiveness. Assisted in development of new job descriptions to insure compliance with ADA and FMLA. Assisted by streamlining processes and increased efficiency by utilizing the functionality within the Oracle product suite. Formulated and delivered an “End User” training program. Consultant – HRMS Project Manager/Lead • Human Resource Functional Lead for a global commercial company. Successfully implemented an Oracle Human Resources conference room pilot system. This company had major sales and R&D facilities in seven countries. Worked independently with client setting up new database system through analysis of global human resource methodology. • Demonstrated Oracle Human Resource Conference Room Pilot at a World Wide Human Resource meeting to assist with operational involvement and acceptance. Consultant – HRMS Lead • Key member of an Oracle Human Resource implementation for a US federal agency. This implementation was structured as a Job/Position Maintenance system. The system was not implemented with the intention of holding employee data, but rather to be used for budgeting variances. The core HR system was implemented with some customization in the area of reporting and data maintenance. Other Various Assignments & Experience • Oracle Human Resource Implementation Instructor for Oracle Corporation internal student boot camp program. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • Assisted Oracle Sales team with client presentations. Assisted Oracle Sales team with RFP responses and prepared Sales presentations. Provided peak payroll year end volume support in Oracle Corporations’ world wide support organization. Led an internal initiative to develop and implement training programs on the Web for the entire Oracle Human Resources suite of applications. Key team implementation member of an Oracle Human Resource Conference Room Pilot (CRP) program for a major federal agency. Key team implementation member of an Oracle Human Resources, Payroll, Training, and General Ledger demonstration system for the US Military. EDUCATION BA – Economics/Finance University of Texas at Dallas 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Tina Travis Professional Profile With over eleven years consulting experience, Tina has assisted the successful implementation and training of the PeopleSoft Human Capital Management, Campus Solutions, and Finance products at a wide variety of higher education and public sector clients. Additionally, she has led and supported numerous PeopleSoft modules including the Human Resources Student Administration (HRSA) combined elements of Campus Community, Admissions, and Student Records, implemented business process redesign for a PS Financials 8.4 General Ledger and Project Costing project as well as managed multiple enterprise implementations and most recently a PS Financials 8.9 (AP, GL, AM and AR) training project. As a result, this background has allowed Tina a breadth of experience where responsibilities have included project planning, fit/gap analysis, business process analysis/re-engineering, deployment, report/query development, security strategy/implementation, end-user training and documentation development. Skills Summary PeopleSoft HRMS Student Administration Campus Solutions HRSA – Student Administration General Ledger Project Costing Accounts Payable Asset Management Accounts Receivable Databases Oracle 8, 9 SQL Server 7.5, 2000, 2005 Operating Systems Windows XP/2003/2000 HP-UX 11.11 MS-DOS Additional Skills Fit/Gap Analysis Testing Functional Application Tuning Project Planning Production Support Business Process Redesign End User Training Change Management Security Administration Consulting Experience Project Manager State of Indiana – Auditor of State’s Office 8/07 – Present Responsibilities Include: • Providing project management for the delivery of a state-wide system standardization of PS Finance 8.9 training for over 2000 agency end-users. • Developed project plan and training schedule for the roll-out of training to over 2000 users for a designated period as well as post-production support. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 ERP Practice Director State of Indiana – Family Social Services Administration (FSSA) 5/06 – 9/06 Responsibilities Include: • Provided business process expertise for redesign and development of business process documentation and queries to support process changes for accounting end-users for PeopleSoft Finance 8.4. • Provided documentation and training to end-users regarding AOS reconciliation processes • Developed training documentation for Project Costing and General Ledger reconciliation processes University of Houston Systems 3/06 – 6/07 Responsibilities Include: • Provided PeopleSoft functional lead support for Admissions and Campus Community for University of Houston System for implementation of 8.9 Campus Solutions. Carnegie Mellon University Responsibilities Include: • Provided ERP selection feedback and assistance for Carnegie Mellon University 2/06 – 2/06 Kansas State University 9/06 – 12/06 Responsibilities Include: • Provided Campus Solutions 8.9 integration assessment for project management for Kansas State University • Provided overall implementation timeline and implementation schedule for 8.9 Admissions for Kansas State University California State University: 1/02 – 12/06 California Maritime Academy CSU – San Bernardino CSU – Channel Islands CSU – Chico CSU – Sacramento CSU – Fullerton Responsibilities Include: • Provided Project Management, Campus Community, Admission and Recruitment consulting support for the implementation of PeopleSoft Student Administration at multiple California State University Campuses. • Led fit/gap analysis sessions for deployment of the PeopleSoft Student Campus Community, Admission and Recruitment modules. • Identified system gaps, and designed functional specifications to tailor functionality towards university needs and requirements. • Provided planning/implementation strategy support to the internal project management team. Specifically, facilitated cross-functional meetings, prepared and maintained project task, timeline and schedule documentation as well as managed resource planning. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Process Specialist/Project Manager Emory University 3/99 – 10/08 Included the following Schools: Graduate School Oxford College of Emory University Nell Hodgson Woodruff School of Nursing Rollins School of Public Health Goizueta Business School Candler School of Theology School of Medicine Responsibilities Included: • Led fit/gap analysis sessions for deployment of the PeopleSoft Student Campus Community, Admission and Recruitment modules. • Identified system gaps, and designed functional specifications to tailor functionality towards university needs and requirements. • Provided planning/implementation strategy support to the internal project management team. Specifically, facilitated cross-functional meetings, prepared and maintained project task, timeline and schedule documentation as well as managed resource planning. • Provided project planning, customization analysis/design, conversion planning, interface design, testing, scope definition, and training strategy development for both traditional and non-traditional academic structures. Los Rios Community College District 3/01 – 6/01 Responsibilities Include: • Led fit/gap analysis sessions for deployment of the PeopleSoft Student Campus Community, Admission and Recruitment modules. • Provided planning/implementation strategy support to the internal project management team. Specifically, facilitated cross-functional meetings, assisted client project manager with preparing and maintaining project task, and timeline. Leland Stanford University 5/02 – 6/02 Responsibilities Include: • Provided functional lead expertise for the development of the PeopleSoft Reporting Data Store product for Student Administration/Campus Solutions Admissions, Recruitment and Campus Community. Universidad PanAmericana Responsibilities Include: • Created an Admissions and Recruitment prototype. 9/00 Central Queensland & Griffith University – Australia Responsibilities Include: • Delivered Academic Advising training for version 7.6. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 9/00 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Christopher Newport University 5/00 – 7/00 Responsibilities Include: • Led fit/gap analysis sessions for deployment of the PeopleSoft Student Campus Community, Admission and Recruitment modules. Identified system gaps, and designed functional specifications to tailor functionality towards university needs and requirements. • • Provided planning/implementation strategy support to the internal project management team. Specifically, facilitated cross-functional meetings, prepared and maintained project task, timeline and schedule documentation as well as managed resource planning. 11/99 Oklahoma University Health Science Center Responsibilities Include: • Delivered preliminary campus community sessions with various campus users to discuss shared data standards, data stewardship, business rules and best practices • Assisted in the timeline and schedule for Campus Community data conversions. Virginia Community College System Responsibilities Include: • Assisted with building an Admissions prototype in a multi-institution academic structure. 5/00 University of Central Florida Responsibilities Include: • Provided post-production support for Admissions report development. • Led sessions across all functional areas for 3C development. 8/99 – 4/00 10/98 – 3/99 Gallaudet University Responsibilities Include: Led fit/gap analysis sessions for deployment of the PeopleSoft Student Campus Community, Admission and Recruitment modules. • • Identified system gaps, and designed functional specifications to tailor functionality towards university needs and requirements. • Provided planning/implementation strategy support to the internal project management team. Specifically, facilitated cross-functional meetings, prepared and maintained project task, timeline and schedule documentation as well as managed resource planning. Purdue University Office of Admission 1/95 – 4/98 Responsibilities Include: Served as an analyst for the custom built Student Contact System (SCS) • • Developed training materials and trained Admission staff on the SCS system Developed and executed ad hoc as well as summary level queries and reports • • Maintained the Office of Admission website • Assisted in the development of an experimental database to collect and use geo-demographic software to be used for future efforts regarding prospective student choice modeling, targeted recruitment and marketing. Education Purdue University Bachelor of Arts, English (Professional Writing for the Computer Industry) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Vickie Martin PROFILE I am an effective, team-oriented leader and executor for application and ERP vendor development and implementation with extensive expertise in Higher Education, Federal Government, Healthcare, Staffing, Engineering, Investment Banking, Software and Construction/Manufacturing. I also am an educator for Higher Education institutions to provide adults with the continuing education that they desire. - Project management (PMP, PMI) including application upgrade and implementation, change control process implementation, database upgrade and installation, disaster recovery planning Project planning including project charter, scope, change order management, budget planning and management, executive communications Full lifecycle implementation and upgrade expertise for PeopleSoft Financials, Campus Solutions and HR including requirements gap/fit analysis, design and implement PeopleSoft Financials and reporting solutions. Design and implement PeopleSoft application security including setup and configuration, data conversion, prototype, and analysis and troubleshooting as well as security documentation, audit guidelines and application strategy Systems auditing (Sarbanes-Oxley, Public Organizations and Federal Government) and change control management Production support including feature implementation, reporting, debugging and troubleshooting Application(s) testing, test plans, scripts, scenarios and quality assurance Mentoring users, co-workers and customer End user training, development and delivery Budget planning and administration Educating adults in a University environment in their pursuit of advanced education Develop and implement application implementation methodology and change management methodology - SOFTWARE RECAP PeopleSoft Financials (General Ledger, Multi-Currency, AR, Billing, Travel and Expense, Allocations, Consolidations, AP, ePro, Projects, Budgets, Assets, Purchasing (Versions 2.X to 9.0)), CRM, Campus Solutions, Human Resources (Core, Time & Labor), Portal, PeopleTools (PeopleCode, nVision, Crystal, Security, Utilities, Query, Trees, Workflow (Versions 2.X to 8.X)), Microsoft Office (Word, Excel, PowerPoint), Pop Select, Equations, Visual Basic, Microsoft Project, Lotus 123, Microsoft Access, MicroControl, Crystal, ACF2, SQL*Plus, SQL, Oracle, DB2, SQLServer, HTML. EXPERIENCE University System of Colorado August 2008 – Present Project Lead & Solution Architect for PeopleSoft Campus Solutions/CRM/Portal Implementation, PeopleSoft AR/BI Implementation, PeopleSoft Financials Upgrade • Developed and managed project plans in support of Campus Solutions/CRM/Portal Security, PeopleSoft AR/BI implementation and PeopleSoft application upgrade. • Designed, setup, tested and debugged application security issues related to CRM and Campus Solutions. • Monitored integration broker messages between C/S, Portal and CRM to ensure that all messages were resolved as required. • Provided support in setup of the web service security required for the automated provisioning for external users. • Designed and delivered PeopleSoft Query training to Campus Solutions users in support of query and reporting requirements. • Designed and developed PopUpdates and Equations in support of business processes within Financial Aid and Student Financials. • Completed analysis of upgrade from highly customized PeopleSoft Financials to 9.0. • Completed gap/fit and recommendation for implementation of AR and Billing in support of replacing a 20 year old system. • Worked with end users, campus liaisons, project managers, upper management and faculty in ensuring that the needs identified were met for the specific areas of concern. • Analyzed and designed Campus Solutions security model for Admissions, Student Financials, Student Records and Financial Aid. • Developed and implemented Campus Solutions security model including Portal, SACR, Folder, and Report Definitions. • Provided end user support during production rollout for Campus Solutions phases including troubleshooting of issues, use of the application and functionality and training of specific functionality in support of job functions. • Designed and developed Campus Solutions Queries and XML reports. University October 2007 – December 2008 Independent Consultant/Project Manager (PeopleSoft Financials, HR, Campus Solutions Upgrade) • Provided project management planning and leadership for the Financials and Human Resources upgrades. • Completed security analysis, setup and refinement in support of the HR implementation 8.9, Financials update 8.4 to 9.0 and Student/Campus 8.4 to 9.0. • Created application security strategy, key reporting needs, and workflow notifications for security changes. • Gathered and analyzed requirements for the Financials 8.4 to 9.0. • Implemented new functionality to include billing sponsors from Contract through Billing/AR, Travel/Expense for the Campus, RFQ, etc. • Redesigned ePro and Travel workflow rules to work with the new engine, including 8 levels or approvals and based on dynamic as well as static roles. • Assisted in the initial implementation of Time & Labor 8.9 for use in a limited campus base. • Reviewed current application configuration and modified to take advantage of efficiencies and adapt to business process changes • Completed application testing and development for financials upgrade for core modules, AP, Travel & Expense, Purchasing, ePro, Assets, Receivables, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Billing, nVision, Security, Crystal Integrated Financials with PeopleSoft HR/Payroll version 8.9 and Student Admin 8.4. Designed and executed test scripts using UPK; the test script format then became the basis for user training. Completed data cleanup and synchronization between all modules to enhance use of the application. Implemented system audit guidelines related to reporting, audit, security, development guidelines and change management. Completed complex Query report development, Crystal reports with sub reports and nVision board books in one layout. • • • • • Staffing Firm March – August 2007 Independent Consultant/Project Manager (PeopleSoft Financials Upgrade) • Provided project plan guidelines and oversight related to the financials upgrade • Gathered and analyzed requirements for the Financials 8.0 to 8.9 upgrade • Implemented use of allocations, consolidation and eliminations for the Financials including analysis of reporting requirements, configuration and development of necessary reports. • Designed and executed test scripts for GL (module journals, accruals, and allocations), Billing (billing interface through to invoicing), Receivables (from Billing through to GL), Projects (from billing data) and reporting (nVision and Crystal/Query). • Configured and implemented Billing using the Billing interface from a 3rd party. • Designed, developed and tested complex Crystal reports to meet invoicing and regional reporting needs Redesigned security including portal synchronization to accommodate 8.9 upgrade. • • Completed end-to-end testing for Front Office through Financials and HR/Payroll. • Ensured interactive team environment to ensure successful and effective results for the organization. Hospital July – December 2006 Independent Consultant (PeopleSoft Financials Upgrade) • Created and managed the financials project plan including management health status and key performance highlights. • Gathered and analyzed requirements for the Financials 8.0 to 8.9 upgrade • Implemented use of budgeting/forecasting with multiple ledgers and using allocations. • Designed and created nVision books to support the budgeting, forecasting and planning for the expansion of the business. • Completed application testing for financials upgrade from 8.0 to 8.9 for core modules, GL, AP, Projects, and Assets. • Completed user and technical documentation related to customizations, application enhancements, application configuration and user training materials. Engineering February 2002 – January 2008 Director of Enterprise Application Development (PeopleSoft Implementation and Upgrade, Custom Application Development) • Led the program management for the implementation of a site wide PeopleSoft suite including 4 project teams and 5,000 employees. • Managed the implementation of the PeopleSoft ERP Financials and Procurement version 8.9. The first phase went live on time and under budget by $110,000. Phase 2 went live in January 2007 on time and under budget by >$500,000. • Managed the upgrade of the PeopleSoft Human Resources application from version 8.0 to 8.9 including business unit split to different hardware. • Served as team lead in implementation of PeopleSoft Financials (GL, Assets, Payables, nVision reporting, warehousing, query, security). • Developed the software testing and change management methodology incorporating Sarbanes-Oxley, CMM, IEEE, best practice, etc. • Rolled out the use of Time & Labor 8.9 to meet the unique requirements of the Idaho Site. • Designed and executed test scripts for unit, system and end-to-end testing for IT use; developed guidelines for subject matter experts to use in the development of their test cases. • Completed user and technical documentation related to customizations, application enhancements, application configuration and user training materials. • Completed requirements gathering, specification development, configuration and setup, report development, security design and setup, historical data load, etc. for Financials (GL, Projects, AP, Reporting, Time & Labor 8.9, Security and Procurement. • Completed design of core business processes for purchasing for Rocky Flats and Idaho • Implemented the use of Time & Labor 8.0 for all employee and subcontractor types including significant customizations to allow for split timesheet reporting for Rocky Flats. Software October 1998 - February 2002 Financial Applications Manager, MIS Applications (PeopleSoft Implementation and Upgrade, NIKU) • Managed the rollout of new internally used systems including management status reporting, budget review and coordination, business case preparation, issue resolution. • Led the implementation of PeopleSoft FDM (7.X, 7.53 Upgrade, 8.X Upgrade) including General Ledger, Reporting, Budgeting, Accounts Payable, Receivables, Billing, Asset Management, and Purchasing. • Led the implementation of NIKU PSA to entire PSO field. Rollout included internal departments based on successful rollout to PSO. • Developed and implemented budget and forecasting module using PeopleSoft applications and reporting • Developed and implemented security processes and procedures for PeopleSoft, NIKU and internal systems. • Developed business processes related to the requisitioning and purchasing requirements with flow to AP and BI. • Developed end user training curriculum and materials for PeopleSoft FDM (GL, AR/BI, OM, AP/PO, AM) and HR (Ben Admin, Base HR, SelfService, Training) • Provided management and financial reporting solutions using nVision, Query and Crystal. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • Converted historical information from legacy systems. Fully tested all interfaces from/to General Ledger, Accounts Receivable, Billing, and Order Management. Ensured team members met audit requirements for systems to ensure integrity, system stability and system optimization. Delivered National User Conference presentations (Designing a Chart of Accounts and ChartField Customization, Upgrading with the PeopleSoft Upgrade Lab, Reaping the Benefits of PeopleSoft Ben Admin). Staffing January 1998 - October 1998 Consulting Manufacturing. PeopleSoft Financials (GL, Assets) V7.X implementation and subsequent upgrade Financial Services. PeopleSoft Financials (GL) V5.X implementation Consulting Manufacturing. PeopleSoft Financials (GL) V5.X implementation Financial Services. PeopleSoft Financials (GL) V3.X implementation Financial Services. PeopleSoft Financials (GL) V2.X implementation Banking. Dun & Bradstreet GL and Reporting implementation Financial Services. Dun & Bradstreet GL and Reporting implementation Big 6 Consulting June 1994 - January 1998 October 1991 – June 1994 June 1989 – October 1991 EDUCATION/CERTIFICATIONS o o o o Tulane University, Sarbanes-Oxley Certification Project Management Institute, PMP/PMI Certification Suffolk University, Masters of Science - Business Education University of Wisconsin - Eau Claire, Bachelor of Business Administration 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Human Capital Management Consultants 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Barbara Sanborn Certified PeopleSoft HCM/Tools Overview Barbara is a seasoned senior human resource development and information technology professional. Has hands-on functional expertise, curriculum development, implementing and upgrading PeopleSoft Human Resources (including eApplications, ELM, Health and Safety), Benefits, Payroll, Competencies, Compensation modules, versions 6.0-9.0, and Sales Incentive Management, Front Office Systems modules. Over ten years’ experience as a PeopleSoft Consultant project manager, project leader, and end user. Has over 20 years of results-oriented experience in national and international environments managing projects and programs including implementations, upgrades and training, for energy, healthcare, information systems, manufacturing, maritime, distribution, retail industries, state and federal government. Presented at National and Regional professional meetings. Extensive background in education at the University level as an instructor, professor and administrator. Strategic planning and change management consultant with expertise in Balanced Scorecard, change and transition initiatives as well as development programs. Developed and presented programs for ERP implementation and Business Process Analysis. Certified in PeopleSoft HCM and Tools. Professional Summary Peak Performance Technologies, Inc. July 2008-Present NFC UPK Development and Training • Worked with the customer to lay out upgrade plan from 8.8 to 9.0 • Worked with customer and integrator to create project plan that included scope, tasks, constraints, milestones and onsite/remote schedule for consultants. • • • • Responsible for leading Fit Gap sessions between 8.8 and 9.0 for all HR content (no payroll) Led all Self Service fit gaps sessions and worked on a plan to “de-customize” the existing system Managed all Organizational Change Management activities related to upgrade and reimplementation Responsible for all HCM and Payroll Content and Development related to new 9.0 environment and UPK Development o Payroll is a legacy application • Led Security Content, Development and Training Components of the project • • Managed rollout of Workflow for new 9.0 HCM environment and all UPK associated training • Provided future state recommendations for how to build a 9.0 environment that would be scalable to leverage 9.1 features in coming years. (i.e. e-Performance, Manager Desktop..) Due to delays and rethinking of project plan and associated timelines we walked customer through new features arriving in version 9.1 to determine viability of waiting for this release • Identified differences between 9.0 and 9.1 • Created matrix that identified value of 9.1 functionality and determined the changes between 9.0 and 9.1 were negligible Ciber, Inc. March 2007-July 2008 Pre Sales Presentations for Sonoma County in Northern California. • Response to an RFP for an HCM upgrade to 9.0 Strategy Project State Government Agency (King County, WA) • Strategy project for 8 weeks to determine phasing, version, plans for testing, , fit/gap for a county agency. Implementation is planned to start in October and will be a five to ten year project. Presentations to stakeholders regarding findings. ELM Fit/Gap, and Test Plan Development (Metropolitan Water District) February 2008 • Conducted an ELM fit/gap for a state government Agency ◊ Initial Set up of system with technical support ◊ Fit/Gap and Requirements ◊ Configuration ◊ Design and Customization ◊ Test Scripts • UPK for support of all activities • Designed for UPK development Developed Benefits Administration and Initial Business Process Engineering Methodology for the City and County of San Franciso 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • Developed the modules for Benefits Administration and Base Benefits for the City and County of San Francisco upgrade to version 9.0 V9.0 PeopleSoft Upgrade (Trinity Health Systems) August 2007 –January 2008 • Developed and conducted Business Process Analysis for an HCM upgrade from 8.9 to 9.0 for eight healthcare facilities. ◊ ◊ Business Process Analysis included: o Business Rules and Policy o Process Flow Documents (WorkFlow) o HCM o o o o o Ben Admin Compensation Payroll Designed functional for the UPK PeopleSoft Product Business Process Analysis • Business Rules and Policy • Process Flow Documents • Change Management Issues and Plans • Issues and Plans • Integration of 7 remote facilities with corporate July-August 2007: Completed response documents for County of San Francisco upgrade implementation and Water Management District Proposals Business Process Re-engineering Project Archstone June 2007 January 2008) • Project Manager for implementation and Business Process Analysis, (both end user and Project Team ) and Requirements idenfication PeopleSoft Upgrade to 9.0 Payroll Interface to ADP Benefits HCM ELM Completed fit/gap documentation Completed configuration Developed test scripts Developed materials and presented project team . Revere, Inc. 8/26/05 – 3/16/07 Business Process Re-engineering Project (A.Duda and Sons, Orlando) Business Process Specialist /Development Project Lead • Re-engineering the core financials, core HCM, sales, purchasing, inventory business process using a functional and system use case approach. • Trained client on functionality, business process and change management • Developed templates and methodology for analysis • Conducted interviews and re-engineering sessions • Documented high level process for system selection • Gathered Requirements for System Selection • Assisted client with development of RFP • Evaluated RFP and worked on selection process • Conducted business process “as is”, “to be” and gap analysis and for end to end processes including: o Order to cash o Demand to Build o Procure to Pay o Hire to Retire Strategic Analysis to include: • Operational Model to determine strategic direction for the organization • Strategic Analysis for the Human Resource and areas to determine optimal process, outsource opportunities for future state Benefits Adminstration implementation for an IPO 8.8 and 8.9 Overview/Delta’s Project Manager: • Configured over 600 Benefit Programs. • Reviewed functional table setups and verified of the core Base Benefit tables for the new release. • Evaluated Payroll and interfaces. • Analyzed problems with setup which saved the IPO a significant loss of clients • Made recommendations for changes to existing business processes and setup to accomplish process improvements. • Provided and knowledge transfer to the end users. • Documentated and conducted end user for Benefit Administration • Documented and conducted 8.9 for HCM and Benefits Administration. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 B2B Workforce, Atlanta, GA 3/29/04-7/28/05 HCM analysis for current HCM project City Government Project Lead HCM: • Reviewed and documented Benefit Risks, Changes for Release Two of the implementation. • Reviewed functional table setups and verified of the core HR, Base Benefit tables for the new release. • Evaluated Payroll and interfaces. • Conducted an analysis to determine optimization for the second phase of an HCM implementation that was highly customized. • Made recommendations for changes to existing business processes and setup to accomplish process improvements. • Provided and knowledge transfer to the end users. HCM HealthCare(Kaiser Permanente) Functional Lead HCM • Fit Gaps for Georgia, Ohio, Northern California, Hawaii, Northeast, Northwest Regions and executive offices. • Configured HCM for all regions. • Integrated configuration with benefits, ben admin and design team • Evaluated interfaces • Loaded configuration with component interface • Analyzed needs from each region for follow on phases. • Conducted process analysis for regions and corporate offices. • Developed scenarios and curricular information to test and teams • Trained end users and project team U. S. Navy, Information Technology Center Lead for Recruit Workforce Implementation Team and ELM implementation team, analyst on Administer Workforce Team • Conducted fit/gap • Identified requirements use case analysis of current system vs. optimal system. • Analyzed over 100 legacy systems to determine fit. • Process Specialist on Workforce Administration Team o Requirements analysis o Fit/Gap large legacy database and 15 contingent web applications. • Lead for ELM, Grievance Implementation • Analyzed Naval Medical Center for PeopleSoft Fit/Gap • Analyzed workforce administration business process and potential for re-engineering to move toward removal of customizations and a vanilla implementation Ciber, Inc. 10/2003, 04/2004 State Department of Public Safety (Ohio) Project Lead • Full cycle implementation Human Resources, Base Benefits, eRecruit and Recruit Workforce, eProfile, Health and Safety, Enterprise Learning Management. • Conducted fit/gaps, use case analysis, configuration and testing. • Worked with technical team to map the interfaces and complete the customizations. • Conducted end user for enterprise learning, HCM and Benefits PEOPLESOFT, INC. 9/2000-10-2003 Maritime Corporation, (Crowley Maritime) Project Manager Upgrade from 7.5 to 8.8. Managed project using Microsoft Project 2003 • Modules Employment/Recruit Workforce, Payroll, Benefits, Time and Labor, second phase to include administer , eApplications and manager desktops. • Presentations and updates to project sponsors weekly • Conducted team meetings and maintained schedule, budget and timeline. • Developed timeline for entire project including system testing, user acceptance, and parallel testing and deployment. • Developed timeline for roll out dates for client’s marketing areas. • Offices in United States, Canada, Mexico, Asia/Pacific, Europe, Africa, Central America, and on ships throughout the world. All payrolls are completed in Florida and Puerto Rico. Checks had to be provided to the ships as soon as they docked so logistics became a very important aspect of the project. • Served as liaison with business owners for process analysis (fit/gap) testing and . International Bank - Global Implementation (DC) Project Manager • Managed project using Microsoft Project 2003. • Modules Employment/Recruit Workforce, Payroll, Benefits, administer , eApplications and manager desktops. • Presentations and updates to project sponsors weekly 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • Conducted team meetings and maintained schedule, budget and timeline. Developed timeline for entire project including system testing, user acceptance, and parallel testing and deployment. Developed timeline for roll out dates for client’s marketing areas. Offices in United States, Mexico, Asia/Pacific, Europe, several countries in Central America and the islands.. All payrolls are completed in various countries and tracked in Washington, DC. Served as liaison with business owners for process analysis (fit/gap) testing, deployment, and . Government Solutions Company Project Manager Discovery/Optimization • Conducted discovery sessions for Sales Incentive Management and relationship to CRM, HCM • Provided final deliverable. • Discovery sessions with both technical and functional teams. Auto Parts Company (VA) Project Manager, Strategy Phase Upgrade to 8.8 • Project Manager for the Support Phase of an HR, Benefits and Payroll 8.8 upgrade implementation. Included strategy for eApplications, time and labor interface to legacy system. • Liaison between client and PeopleSoft. • 32,000 employees, 2500 locations. • Completed the upgrade strategy analysis and delivered to client Mid Market Insurance Corporation Project Manager • Developed Strategy for Human Resources, Payroll, Benefit Administration, Recruit Workforce, eApplications and Payroll Interface. Payroll for U.S. and Payroll Interface for Canada. • Developed overall project plan including strategy, structure, design/configuration, test and deploy. • Assisted business owner in revising business processes and procedures. • Provided functional and technical assistance to business owners in developing core table configuration, and conversion strategy • 500 employees • Offices in United States and Canada. Government Lending Group for Savings and Loans (FreddieMac) Project Manager, Optimization Project • Assessed potential for implementing or upgrading the following PeopleSoft modules: HR, Benefits Administration, Payroll, Manage Competencies, Recruit Workforce, Resume Processing, eRecruit, Data Warehouse, ePerformance, ePay, eProfile, eRecruit, eBenefits, Budget, , Succession Planning, Salary Planning. • Documented project assessment, developed detailed project plan and budgetary requirements, and presented them to executive committees. • Discovery sessions for both technical and functional teams. Implementation and Strategy Workshops (University Health in Cleveland, Project Manager, Strategy Sessions for Aircraft Manufacturer in Atlanta, and a University Health Center in Ohio • Completed Project Plan • Completed Charter • Developed Strategy for upgrades to 8.8 HCM • Completed project plan Waste Management Corporation Project Manager, Upgrade 7.0 to 8.3-8.8 • Full life cycle upgrade • HR, Payroll, Benefit Administration, Administration, Competencies, Compensation, eApplications, payroll interface for Canadian offices, Kronos time and labor interface. • Managed a team of forty consultants from approximately ten different consulting companies. • Managed both the technical and functional teams • Managed the project with Project 2002 and CSC methodology. • Seven regional offices covering the United States and Regional offices covering the Canadian provinces. • Over 35,000 employees • Presented to executives, management teams and project teams regarding status, integration and process. State Government Organization River Authority Lower Colorado River Authority Project Manager- Upgrade 7.0 to 8.8 • Upgrade HCM( HR, Payroll, Benefit Administration, Administer , Health and Safety, Time and Labor) 7.0 to 8.8 • Implementation Portal, Data Warehouse and eApplications • Completed and managed the Project Plan using Microsoft Project 2002 • Managed a team of five process specialists from PeopleSoft and a client team of approximately 40 team leads and end users. • Managed both technical and functional teams. • Developed project strategy and charter documentation. • Maintained timeline, budget and resource allocations. • Used Compass Methodology • Developed strategy and documentation • Conducted end user and project team 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Energy Corporation Dynegy Project Manager- Implementation 8.3 Global • Full life cycle implementation of HCM( HR, Benefit Administration, Payroll, Time and Labor, Recruit Workforce, Position Management, Portal, eApplications • Managed technical and functional teams • Developed project strategy and charter documentation. • Maintained timeline, budget and resource allocations. • Presented to project sponsors, executives and client team leads regarding status of budget, resource allocation and timelines. • Ensured all project documentation was complete and accurate. • Offices in the United States, Canada and England • Over 40,000 employees • Used Compass Methodology • Developed strategy and documentation and provided for HCM, eRecruit, and Payroll • Develop change management strategy Front Office Staffing Corporation Randstad Project Team Lead for HCM component of the Front Office System which was a new product for PeopleSoft • Full life cycle implementation of HCM (HR, Payroll, Benefits, Time and Labor Version 7.5) and Front Office • Managed technical and functional teams • Conducted and documented functional and system use cases for the system using a modified rational approach methodology. • Maintained timeline, budget and resource allocations. • Presented to project sponsors, executives and client team leads regarding status of budget, resource allocation and timelines. • Ensured all project documentation was complete and accurate. • Offices in the United States, Canada and England • Over 40,000 employees • Trained end users and projecct team on a new PeopleSoft Module. Battery Manufacturer IBSA HR Team Lead Full Implementation 7.5 HR, Benefits, Ben Admin, Payroll • Full life cycle implementation of HCM (HR, Payroll, Benefits, Time and Labor Version 7.5) • Managed technical and functional teams • Maintained timeline, budget and resource allocations. • Presented to project sponsors, executives and client team leads regarding status of budget, resource allocation and timelines. • Ensured all project documentation was complete and accurate. • Offices in the United States, Canada Retail operations throughout the United States and Canada • Over 35,000 employees • NOBLESTAR/STATISTICA, Washington DC 9/1998-9/2000 Federal Government Military Implementation DIMHRS Project Team Lead – Functional and System Use Case Analysis • Responsible for information gathering and analysis to identify and support requirements and COTS identification. • Led meetings for requirement definition, strategic operational assessment and system development strategies. • Influenced selection decisions and implementation strategies. • Researched products and services to best meet organizational needs. • Worked closely with the requirements and legacy system teams to identify project strategy. • Conducted functional and system use case analysis using Rational Rose and UML. OPTIMUS, CHANTILLY, VA 11/1995- 8/1998 Aircraft Manufacturer Seattle Boeing Project Leader, Payroll and Travel Expense Interface. Testing lead for the implementation. • Learned and applied Boeing Project and documentation methodology. Worked with both functional and technical teams to ensure configuration decisions were accurate. • • Conducted Requirements analysis • Identification of earnings codes for all regional offices. • Integration of California corporation into Boeing System • Integration of Martin Marietta payroll and Boeing payroll. Entrepreneurial Firm Acquired by Electronics Corporation (Compion Computer Systems). Human Resource and Director • Small entrepreneurial firm grew from 7 to 130 and then acquired • Developed security systems for the government 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • Developed all for both functional and technical employees including orientation, UNIX operating system, project management for technical teams, finance, accounting and payroll, HRMS. Developed for VAX computer and operation guides Developed technical writing Medicaid Managed Care Corporation HealthCare USA Vice President of Human Resources • Developed the entire Human Resource, Payroll, Benefits and Recruitment, HRIS organization for an entrepreneurial Medicaid corporation. • Developed new venture offices in Alabama, Missouri and Tennessee as well as Florida. Hospital Association Florida Hospital Association Director of Human Resources • Served on several state healthcare and education committees. Presented at Regional and National conferences. • Lobbied for healthcare initiatives in Human Resources and Education in Florida. Consulted on Human Resource systems, policy and operational strategies with over 120 hospitals in Florida. • Developed first state recruitment event and served as first president for healthcare recruitment in Florida. • Completed compensation surveys for nursing and allied health. • Developed and conducted statewide programs for hospitals in HR, HRIS, Compensation and Recruitment University Medical Center Shands Hospital at the University of Florida Director of Human Resources and Development • Directed Payroll/Benefits/Compensation/ and Development • Developed and presented orientation programs for Medical Center • Directed Employment/Recruitment • Served as first President of the State of Florida HealthCare Recruitment organization • Developed Nationally recognized Nurse recruitment program • Developed Career publication for the State of Florida High Schools • Served as President for the Alliance of 100+, an organization designed to encourage students to choose healthcare as a career • Developed and implemented an applicant tracking system for the medical center National Health System Lutheran Health Systems Fargo, ND Vice President of New Ventures • Analyzed projects for healthcare venture opportunities including financials, construction, human resources, operations and all aspects of a venture projection. • Implemented ventures in states from Arizona to Alaska in the western United States. National Nursing Publication Nursing Spectrum CEO • Responsible for all aspects of ground floor development of a Nurse Recruitment Publication for the State of Florida • Publication grew to a position where it was acquired by Gannett Publishing Hospital Physician Services Burnham Hospital University of Illinois Director of Physician Office Services • Implemented Hospital/Physician Billing System • Implemented Network for Physicians interaction with Hospital • Managed 26 independent practices including finance, human resources, operations. Teaching Experience: Instructor/Coach: University of Illinois Instructor/Assistant Professor/Coach: University of North Dakota Athletic Director/University Administrator/Instructor/Coach: Moorhead State University Secondary Schools: Libby Montana, Wheatridge Colorado Skills Profile Balanced Scorecard (Linking the planning processes to strategy execution) Stand up (Platform) Trainer ARIS ePerformance PeopleSoft Functional/Technical • HCM Core Tables 6.5- 9.0 • Manage Positions • Administer /ELM 9.0 • Plan Careers • Plan Salaries • Manage Competencies/Manage Profile 6.5- 9.0 • Plan Succession • Report Regulations 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • GL Interface Payroll/Payroll Interface 6.5 to 9.0 Base Benefits 6.5 to 9.0 Sales Incentive Management Initial implementations Enterprise Learning Management 9.0 Front Office Systems Initial Implementation PeopleTools 8.4 Component Interface Other Functional/Technical Expertise • Microsoft Applications • Microsoft Project • Blog Applications (Word Press, Google) • Interfaces to ADP • Front Page • Rational Unified Process • Adobe Acrobat • Photoshop Education University of North Dakota, Grand Forks, ND, Double Bachelor Degree Art, HPER, 1962 University of North Dakota, Grand Forks, ND, Master of Science, 1967 University of Illinois, Champaign Urbana, IL. 1970-72 PhD. Coursework Philosophy University of Illinois, Champaign, Urbana, IL. 1982-83 Coursework PhD. Human Resource Training and Organizational Development Certification PeopleSoft Functional HCM PeopleSoft Tools Certified Facilitator Licensed Insurance Agent Life/Health Licensed Realtor Professional Organizations ASTD Association for and Development Chamber of Commerce PeopleSoft Users Group Florida Hospital Association Recruiters Association SHRM Society for Human Resource Management PMI Project Management Institute IEEE Linkedin Member and Group Administrator Publications/Presentations • “Students the HeartBeat of Health Care” National Healthcare Recruiters Conference San Diego, CA • Florida Hospital Association Statewide Meeting, Orlando, FL • Billing and Collection Systems for Radiology Practice: State Radiology Meeting, Orlando, Florida • eBook: PeopleSoft Tips and Tricks, 2007 • eBook: ELM, A Walk in the Park, 2008 • EmpowHR 9.0 Transition 8.8 to 9.0 Training Manual(UPK) • EmpowHR 9.0 Implementation Training Manual(UPK) • Workflow training manual(UPK) • Security training Manual(UPK) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Jay Riffe Summary Over twelve years experience as a functional consultant on PeopleSoft’s Human Capital Management (HCM) suite. In recent years, has become an expert with PeopleSoft’s Talent Acquisition Manager and Candidate Gateway modules as well as eCompensation Manager Desktop, ePerformance, eBenefits, and how Position Management affects the various modules. Proven ability to enter an environment, develop user requirements and discover opportunities for improvement through the use of system solutions based on the client's needs. Specialist in human resource skills tracking and management applications, specifically PeopleSoft HCM Collaborative apps. Participated in several implementations and upgrades in various industries including public sector, higher education, healthcare, and manufacturing. ERP Experience Applications: Recent Training: PeopleSoft Human Capital Management 9.0, 8.9, and 8.8; Position Management; Talent Acquisition Manager 9.0, Candidate Gateway 9.0; eCompensation, ePerformance, Manager Desktop (MSS); eProfile (ESS), eBenefits, and ePay. Recruiting Solutions 8.9 and ePerformance 9.0 Implementation Considerations for eRecruit, eProfile, eBenefits, ePay, and eComp Professional Experience Federal Housing Mortgage Company 9.0 MSS and Talent Acquisition Manager/Candidate Gateway Functional Lead Nov 2009 – Dec 2009 Upgrading PeopleSoft HCM from 8.8 to 9.0 for one of the two largest mortgage companies in the country. ♦ Performed Fit/Gap analysis on Position Management, ePerformance, and TAM modules. Project was put on hold. Rapid Transit Authority July 2009 – Sept 2009 9.0 HCM and Talent Acquisition Manager/Candidate Gateway Functional Lead Upgraded PeopleSoft HCM from 8.8 to 9.0 for a transit authority in the Northwest. ♦ Performed Fit/Gap analysis on Workforce Administration, Position Management, and TAM modules. ♦ Configured the system to meet the client’s business requirements. ♦ Creating functional specs for modifications to the application where gaps existed according to the client’s business process. ♦ Led testing effort by creating System and User Acceptance test scripts and reporting testing defects. ♦ Worked with the Security Administrator to ensure the proper roles were setup properly for workflow. ♦ Identified the deltas between version 8.8 and 9.0 to create UPK training materials. ♦ Prepared the client to move the application into production. Fortune 500 Grocery Store Chain 9.0 Talent Acquisition Manager/Candidate Gateway Functional Lead Jan 2009 – May 2009 Configured Talent Acquisition Manager (TAM) and Candidate Gateway (CG) to implement Recruiting Solutions 9.0 for a major retail grocery chain in the Southeast to replace an existing internal recruiting solution. ♦ Designed and configured templates, questionnaires, and screening criteria to internally post job openings for retail and corporate operations. Modified the Text Catalog to provide page instructions online. ♦ Configured Status Area and Reasons to trigger different dispositions in the Interview and Offer stages. ♦ Led testing effort by creating & executing system test scripts and reporting testing defects. ♦ Created use cases to develop Train-the-Trainer training guides for recruiters, hiring managers, and applicants. ♦ Worked with the Security Administrator to ensure the roles are setup properly for Recruiter, Recruiting Administrator, Hiring Manager, and Applicant. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Gas Pipeline Company Apr 2008 – Oct 2008 8.9 ePerformance Functional Lead Configured Annual and Midyear Performance Reviews to tie to Salary Planning. ♦ Used Group Build to create Group IDs by Supervisor so managers can do employee performance reviews online. ♦ Configured Document Templates, Section Definitions, and Performance Criteria. ♦ Performed Fit-Gap analysis of requirements to package. ♦ Documented modifications to business processes, policies or system. ♦ Used UPK to create test plans and test scripts as well as review training documentation. Nov 2007 – Mar 2008 8.9 eCompensation Functional Lead Configured Base Compensation and Manage Budgeting (Salary Planning) to implement eCompensation and eCompensation Manager Desktop. ♦ Used Plan Salaries to calculate Base Compensation Budgets; View Budget Comparisons; Plan Group Increases; Load Salary Changes to Compensation Records (Job Data). ♦ Used Group Build to create Group IDs by Supervisor so managers can view and initiate changes for employees against an associated budget online. ♦ Configured the workflow approval process for Ad Hoc Salary Changes to use Supervisor ID on the Job record instead of Manager ID off of the Department table. ♦ Modified Roles and Permission Lists so that only managers had access to the data they needed to approve budgets. ♦ Directed the testing activity by developing test scenarios and scripts. 8.9 Talent Acquisition Manager/Candidate Gateway Functional Lead Apr 2007 – Oct 2007 Configured Talent Acquisition Manager (TAM) and Candidate Gateway (CG) to implement Recruiting Solutions. ♦ Gathered and defined Talent Acquisition Manager (TAM) and Candidate Gateway (CG) requirements for the client. ♦ Led prototyping sessions and demonstrated software functionality. ♦ Developed fit/gap documentation based upon requirements and functionality. ♦ Designed and configured templates, questionnaires, and Terms and Agreements for external applicants and employees. ♦ Led testing effort by creating test scripts and facilitating testing defect review meetings. ♦ Assisted in creating training documentation for recruiters and hiring managers. Major University in the Southeast Mar 2007 – Apr 2007 Manager Self-Service Consultant Analyzed the university’s business requirements to rollout Manager Self-Service (MSS) transactions such as Terminations, Retirements, Promotions, Demotions, Pay Rate Changes, Transfers, and other Data Changes on PeopleSoft; which included identifying workarounds, customizations and revisions to security. ♦ Worked with business analysts and developers to come up with a solution to roll out the MSS workflow approval processes. PeopleSoft-delivered, several of these transactions did not have an approval process and, hence, did not meet the university’s needs. Feb 2007 – Mar 2007 Healthcare System eRecruit Trainer ♦ Maintained a current, in-depth knowledge of the functions and features of the eRecruit and eRecruit Manager Desktop product to effectively transfer this knowledge to managers, supervisors, and recruiters in order to allow them to use the modules as effectively as possible. ♦ Delivered consistent, high quality, appropriate levels of training on the eRecruit product suite to a wide range of users. ♦ Courses delivered at corporate headquarters, client's sites, one on one, and remotely through Webex’s. ♦ Worked with the system analysts, developers, and/or infrastructure team to test software for go-live. Provided feedback on application errors and worked with the necessary team for resolution. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 B2B Commerce Company Jul 2006 – Jan 2007 8.9 Talent Acquisition Manager/Candidate Gateway Functional Lead This client was upgrading from 8.3 to 8.9. They started implementing eRecruit in 8.3 and decided to scrap it. Therefore, this was a new implementation of 8.9 Talent Acquisition Manager & Candidate Gateway from a third-party recruiting application, iCIMS. ♦ Analyzed and made recommendations for Talent Acquisition Manager (formerly Recruit Workforce and eRecruit Manager’s Desktop) and Candidate Gateway (formerly eRecruit) configuration, customizations, and security to meet the client’s global business requirements identified in PeopleSoft 8.9. ♦ Led Fit/Gap sessions to identify the client’s requirements and system modifications to adapt the system such as the Job Opening and Job Offer to work globally across the U.S., Europe, and Asia. ♦ Configured Implementation Defaults, Sites, and Attachment Types based on the above. ♦ Set up Job Opening, Job Posting, Resume, Screening, Questionnaire and Recruitment Templates for the job requisition and job application processes. ♦ Reviewed resume processing vendor solutions from Resume Mirror and Resume Fox. The Resume Mirror solution included a plug-in for Microsoft® Outlook® and Microsoft Word® which allowed resumes received via email or opened in Word, to be processed through its resume parsing extractor so they could automatically be loaded into the Talent Acquisition candidate database. ♦ Created functional specifications for developers to make customizations where delivered functionality did not meet the client’s requirements. ♦ Identified and created test scenarios and scripts for testing the system “soup to nuts” from the Job Opening through the Manage Hire business processes. Medical Instrument Company Jan 2006 – May 2006 8.9 Self-Service Consultant Analyzed the client’s business requirements to reconfigure and test eBenefits and eProfile on PeopleSoft 8.9; which included identifying workarounds, customizations and revisions to security. ♦ Configured options in eBenefits to enable, by Event Class and Life Event Rules, how information entered through self-service is handled; for instance, New Hires and Family Status Changes. Also, added client-specific information to the Self-Service Text tables. ♦ Configured options in eProfile to enable, by transaction, how information entered through self-service is handled. For instance, Marital Status and Address Changes did not update the database directly because these changes affected benefit eligibility. Texas Medical Center Nov 2005 – Dec 2005 8.9 Talent Acquisition Manager QA Resource ♦ Analyzed and made recommendations for Talent Acquisition Manager and Candidate Gateway configuration, customizations, and security to meet the client’s business requirements in PeopleSoft 8.9 identified in the Fit/Gap phase. State University Consortium of Florida Aug 2004 – Nov 2005 8.9 Self-Service Lead/Talent Acquisition Manager (TAM) & Candidate Gateway (CG) Lead PeopleSoft 8.9 HCM Self-Service Lead involved in the implementation and deployment of Self-Service functionality to managers and employees for two major state universities. ♦ Client initially implemented eRecruit in 8.8. Upon completion, immediately upgraded to 8.9 taking advantage of new features in TAM & CG as well as other HCM modules. ♦ Performed a Fit/Gap on the deltas between 8.9 and 8.8. ♦ Analyzed Self-Service apps, such as: TAM & CG; eProfile; eComp; ePay; eBenefits; ePAF (Electronic Personnel Action Form), and Manager’s Desktop to meet the client’s business requirements. o Configured options in ePay to enable how information is handled through self-service; for instance, Direct Deposit, View Paycheck, Voluntary Deductions, W-4 Tax Info, and W-2 Reissue Request. ♦ Analyzed Self-Service customizations and business process workarounds to fill the gaps (business requirements not met) identified above. ♦ Analyzed, configured, and tested Employee Self-Service and Manager’s Desktop system requirements such as permission lists, roles, direct reports setup, job requisition authorizers, and workflow defaults. ♦ Coordinated testing efforts between eApps modules and Workforce Administration. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 LDS University in Utah Jul 2003 – Jul 2004 HRMS Functional Lead Guided functional users and technical developers in a higher education environment in the upgrade to PeopleSoft 8.8 from 7.5 with an active payroll population of over 18,000, which included students. The upgrade included: Human Resources; Salary Administration (Compensation); Position Management; Recruit Workforce; Base Benefits; and Payroll. ♦ Analyzed previous customizations (i.e., online mods, SQRs, and interfaces) and business process workarounds that could use PeopleSoft-delivered vanilla functionality by demonstrating the 7.5 to 8.8 deltas during the Fit/Gap Analysis phase. ♦ Analyzed Self-Service apps, such as: eRecruit; eProfile; eComp; ePay; and Manager’s Desktop to meet some of the business requirements identified above. ♦ Developed a matrix for the Steering Committee to determine whether to implement eRecruit or a third-party eRecruit-like product. ♦ Conducted analysis with business representatives to understand their business requirements and translated them into security system requirements. ♦ Configured permission lists, roles, row-level security, and primary permission list preferences into user ids to coincide with department tree-level security and access. ♦ Assisted in creating test plans with Project Manager and functional subject matter experts. Coordinated testing efforts to test business processes from “Hire to Termination.” Logged errors through intranet testing tracking system. ♦ Demonstrated to end-users on the pros and cons of using Position Management. Because of the dynamics of the organization, the client decided to forego this module and used existing job codes instead. State University Consortium of Florida Mar 2003 – Jul 2003 HRMS Functional Lead Designed and configured a prototype in PeopleSoft 8.8 for a Higher Education (E&G) environment with over 12,000 paid employees and students. The HRMS implementation included: Administer Workforce, Recruit Workforce, Position Management, Benefits Administration, Payroll, Commitment Accounting, Department Budgeting and Encumbrances, and Time & Labor. In addition, the implementation of the HRMS Collaborative (Self-Service) apps included: eRecruit, eProfile, eComp, eBenefits, ePay, Manager’s Desktop, Workflow, and PeopleSoft’s Resume Processing End-to-End Solution. The overall implementation also includes PeopleSoft 8SP1 Student Administration and 8.4 Financials. ♦ Worked at all levels within the entity’s structure to identify key business requirements in the Discovery (Fit/Gap) phase. ♦ Configured PeopleSoft, specifically the Self-Service apps, to meet the business requirements identified above. ♦ Identified the Enterprise Integration Points (Application Messaging) and setup to be used between the Student Administration and Financial modules such as: Payroll to GL; Time & Labor to Projects; Vendors to AP; etc. ♦ Provided guidance and assistance to team members and client staff in the use of the PeopleSoft modules. ♦ Used project management techniques and tools to establish and maintain work schedules to ensure the project milestones are planned and completed in a timely, cost effective manner. ♦ Anticipated changes required in project plans and processes and recommends alternative approaches to the Project Director by reporting possible scope changes immediately. Oct 2002 – Feb 2003 Largest Window Manufacturing Company in Western U.S. eRecruit Lead Configured PeopleSoft 8.3 Recruit Workforce, eRecruit, and Manager’s Desktop for the largest window manufacturing company in the Western United States, with nearly 2,500 employees in 14 Western states. The eRecruit implementation included: Administering Job Requisitions; Applicant and Requisition Activity; Recruiter’s Desktop; Manager’s Desktop; Workflow; and Resume Processing (Mohomine). ♦ Analyzed HR business processes and possess IT skills to manage the implementation of the Recruiting and Self-Service processes. ♦ Analyzed the client’s requirements and guide developers into accomplishing business objectives. ♦ Assisted PeopleSoft developers, DBAs, and security administrators in troubleshooting issues such as: Mohomine; Verity (Applicant Index); Workflow Rules, Routing, and Roles; and Self-Service Roles and Permission Lists for the eRecruit and Manager’s Desktop modules. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 University Medical Center in Pittsburgh Jun 2002 – Oct 2002 Self-Service Lead Upgraded PeopleSoft from 7.5 to 8.3 in a healthcare setting and implemented the ‘e’ modules: eRecruit and eBenefits. The upgrade included: Human Resources; Recruit Workforce; Position Management; Payroll; Training Administration; and Benefits Administration. The implementation of the ‘e’ modules included converting a third-party recruiting application, Greentree into these eRecruit business processes: Job Requisition and Applicant Activity; Resume Processing (Mohomine); Manager’s Desktop; Workflow; and processing New Hires and Family Status Changes through Self-Service (eBenefits). ♦ Identified client’s key business requirements. ♦ Configured PeopleSoft to meet those business requirements. ♦ Trained the client staff in the use of the PeopleSoft modules. ♦ Supported the client team post-implementation. ♦ Daily onsite project management in the functional area of the project. Dec 2001 – May 2002 University Hospital in Philadelphia HRMS Project Lead Led a higher education (public sector-like) environment in the upgrade from 7.0 to PeopleSoft 8.3 HRMS with an approximate payroll conversion of nearly 19,000 employees. The re-implementation (upgrade) included the following modules: Human Resources (Fit/Gap on eProfile, including Personnel Actions); Recruit Workforce (Applicant and Requisition Tracking); Payroll (Fit/Gap on ePay); and Benefits Administration (Fit/Gap on eBenefits). In addition, also implementing eHR collaborative apps such as: eRecruit, including Job Requisition and Applicant Hiring; Resume Processing (Mohomine); Manager’s Desktop; Enterprise Portal (including Single Sign-On capability); and Workflow. ♦ Identified previous customizations that could use PeopleSoft delivered vanilla functionality by demonstrating the deltas during the Fit/Gap Analysis phase. ♦ Provided interactive support between the functional subject matter experts and the technical developers during the Design phase; including making panel/page (records) and value (fields) modifications. ♦ Provided strategy and execution for unit, system, and parallel testing using PS Query skills to build complex queries and database links to validate and troubleshoot test plans during the Testing phase. ♦ Provided oversight and quality assurance in designing and setting up core system tables for HR and Payroll, plus Security which included: Tree Manager; Permission Lists; Roles; User Profiles; and Business Activities to support delivered Workflow components. Aug 2001 – Nov 2001 Major Restaurant Delivery Chain HRMS Project Lead Led an HRMS upgrade from PeopleSoft 7.0 to 8.0 for a business that operates domestically in 49 states, the District of Columbia and 10 international markets with a payroll population of close to 20,000. The upgrade included the following modules: Human Resources; Payroll (including multiple state localities); Base Benefits and Training Administration. ♦ The objectives of the implementation were to: ♦ Implement the system in the current location in this phase. ♦ Implement the same basic functionality that exists to support the current business processes. ♦ Keep employees involved in the process during the whole implementation. ♦ Transfer knowledge to client so they can confidently operate the system in production. ♦ Provide an application platform to support the client’s business, whereby, client can add additional functionality in subsequent phases. One of the largest North American Food Producers Apr 2001 – Jul 2001 HRMS Functional Consultant PeopleSoft 8.0 HRMS implementation for one of North America’s largest food producers with a payroll population of 68,000. The implementation included Human Resources (HR), Ben Administration (Ben Admin), and Payroll modules. ♦ Researched, developed and recommended alternative solutions to gaps. ♦ Identified pros and cons of alternative solutions and recommended the "best” solution. ♦ Developed detailed functional specifications according to project standards for those "best" solutions that required modifications to the system. ♦ Identified test cases and developed test scripts. ♦ Tested modifications to ensure that each performed according to specifications and test plans. ♦ Transferred knowledge to client staff. HRMS and CRM Training ♦ PeopleSoft 8.0 HRMS ♦ Siebel 2000 Core Consultant Course Mar 2001 – Apr 2001 State of Delaware (including University System) Jul 2000 – Feb 2001 HRMS Functional Consultant ♦ Conducted thorough testing of PeopleSoft Public Sector HRMS 7.5 prior to the upgrade of Human Resources (HR) and the implementation of Benefits Administration and Payroll for a state government agency. ♦ Member of a 4-person team responsible for creating and executing over 600 unit and system test scripts for approximately 160+ customizations on an employee population of 38,000 for a state government project. ♦ Used “Mock Conversion” data, a trial population of the employee base, to conduct test scenarios, allowing the test environment to reflect the production environment as closely as possible and identify errors that might have otherwise gone undetected. ♦ Defined the steps, input data, and expected results for test conditions. ♦ Recorded and retested errors. ♦ Prepared the client to move into the parallel-testing phase. Financial Services Company in San Antonio Jul 1999 – Jun 2000 HRMS Functional Consultant ♦ Setup and conducted PeopleSoft HR/Payroll and Benefit functional workshops for a PeopleSoft HRMS 7.5 Upgrade Project. ♦ Provided working knowledge of process changes in PeopleSoft HRMS Release 7.5 from 6.02. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 ♦ ♦ ♦ Provided working knowledge of Workflow processes and assisted in the recommendation to use a Workflow alternative for the automatic distribution of certain reports. Provided working knowledge of Position Management and assisted in determining the recommendation presented to the Executive Steering Committee. Assisted with requirements gathering and documentation and redesigning Business Processes. Testing Phase Developed Test Plan, including detailed schedules for Unit, System/Integration, and Parallel/Acceptance testing phases. ♦ ♦ Designed an Access database to track test cases and errors. ♦ Coordinated the development of Test Cases/Scenarios, and Test Scripts using SQA Robot, an automated testing tool. ♦ Coordinated the testing of HR, Benefit, and Payroll pay-inbound, including Time Entry, IVR, and Intranet applications and non-pay inbound interfaces and customizations with internal and external vendors. PSInet (formerly Metamor Solutions) Oct 1998 – Jun 1999 HRMS Functional Consultant ♦ Developed a Process Blueprint, organizing the company across five business units identifying the PeopleSoft HRMS 7.5 modules corresponding to the organization. ♦ Produced a high-level demonstration of the way HRMS information rolled up to the corporate level using PeopleSoft with minimal customizations. ♦ Configured the HRMS setup parameters including panel and record changes for the first business unit to go into production. Assisted with data mapping to convert from ADP PC Payroll to PeopleSoft HRMS 7.5. Also verified training materials to be used for end-users. ♦ Prepared the client’s project team to move into the testing phase. Defense Contractor HRMS Functional Consultant ♦ Verified the HR and Base Benefit setup parameters for a Conference Room Pilot. ♦ Assisted with Base Benefits data mapping to convert from a legacy system to PeopleSoft HRMS 7.5. ♦ Prepared the client project team to move into the user acceptance testing phase. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Aug 1998 – Oct 1998 Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 PricewaterhouseCoopers May 1998 - Aug 1998 HRMS Functional Consultant PwC Internal Implementation ♦ Identified the benefit and payroll fields critical for deduction and tax processing in PeopleSoft HRMS 7.5. The client previously had determined that PeopleSoft Benefits and Payroll were out of scope in PeopleSoft HRMS 7.0. ♦ Configured the application's setup parameters for payroll prototyping. ♦ Assisted with data conversion field definitions and data mapping to the legacy system. Dept. of Treasury, Puerto Rico Feb 1997 – May 1998 HRMS Functional Consultant ♦ Provided planning and implementation consulting assistance on PeopleSoft Human Resources and Infinium HR/Payroll projects. ♦ Participated on a five-person functional team to implement PeopleSoft’s Public Sector HRMS 6.01 for a governmental agency from the Project Initiation stage through Package Solution Definition. Used a proven methodology to manage the life cycle of the project. ♦ Team lead for System Testing. Established Test Plans, Testing Strategies as well as Test Scenarios, using SQA Robot, an automated testing tool. ♦ Team lead for BASys, a database tool to track business events including change requests to document requirements for gap and fit analysis. In addition, this tool was used to develop migration procedures and end-user documentation. This tool created 80% of the detailed design document for client approval. ♦ Familiar with IDEF-META, an integrated computer-aided manufacturing definition methodology tool for business modeling to design and document the "as is" and "to be" reengineered processes. ♦ Conducted JAD sessions to reengineer business processes including forms, reports, etc. ♦ Guided the client to a “best practice” solution in setting up tables for development and application prototyping. Sep 1996 – Feb 1997 Major Publishing Company in NYC HRMS Functional Consultant ♦ Provided planning and implementation consulting assistance on Oracle Human Resources including Time & Attendance and PeopleSoft Human Resources system projects. ♦ Participated on a five-person functional team in the critical “going live” phase of PeopleSoft HRMS 5.12 running on an Oracle platform for a major publishing company. ♦ Assisted in setting up various foundation tables and new hire information to confirm data conversion verification from a legacy system, InSci. ♦ Also assisted in parallel testing, preparing technical, end-user and training documentation. Education MBA University of Central Florida, Orlando, FL Communication; minor in Business Administration, Florida State University, Tallahassee, FL BA 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Kevin L. Grace Solid PeopleSoft 9.0 & 8.x Global Functional/Technical Project Management and Change Management Lead skills; has extensive key experience as a Contracted Functional/Technical Project Lead Manager. With 21 years of Federal, Private and Public sector exposure to the (ERP) HRMS and 11 years in the HCM fields in the PeopleSoft arena. This candidate holds a Secret Security Clearance. Candidate also has excellent interpersonal, verbal and written communication skills with the ability to effectively influence and negotiate with to meet set goals and objectives for a given Project. Project Management experience includes; Analysis, Configuration Implementation, Post Production and Upgrade through Q/A and Testing of various Human Capital Management suites. Provided Human Capital Management (HCM) project directions and scope management of project resources and dollars; engaged in communication with senior level clients as well as end-user groups to ensure directions for each project. Informed; pursued the latest knowledge of Oracle conferences for up-to date changes forthcoming in the HCM release. HCM Commercial/ Federal Time & Labor Lead Manager- Completed requirements gathering for the implementation and upgrade of the PeopleSoft Time & Labor and Application. This included Online ESS/MSS (Employee/Manager Self Service) as well as third party Vendor feeds from Kronos and various other time and attendance applications to PeopleSoft. Effectively lead and completed system specifications for implementations, upgrades and modifications from the client’s legacy system when needed, while completing configuration, conversion mapping. Lead the testing effort of employees’ time collection via Positive punch devices, Time & Expense Management and through Employee Self Service. Instrumental in the initial designs for Web based and Table based group pages/panels for Time & Labor Security and Time Entry Template Pages. In addition, set-up and tested T & L Time Reporting Codes, Value lists, and Defined Rule Templates. Developed specified rules centered on the business process and exceptions for clients. Completed configuration of Schedules, Time Periods, Workgroups, Taskgroups, Dynamic and Static groups that worked with the business processes of the client. Processed Time Administration and published Payable time to Payroll in the unit/Parallel testing and the Production phases of the project. In addition, Tested Patches and Fixes to current Releases once applied. HCM Global, Commercial/Public & Federal Sector Payroll Lead Manager - Gathered system requirements for implementation and upgrade of Federal, Global, Canadian, Mexican and North American Payroll, including e-Pay and Payroll Interface. Completed system planning and Functional design documents and proceeded to engage the complete configuration for each new release and country extension. Assisted in the Implementation of ePay by configuring and testing the module for the client’s employees and managers. As Lead Manager, insured the Configuration and Q/A Testing and Planning of Payroll Calendars, Calendar ID’s, Pay Groups, Element Deductions, Garnishments, Element Earnings programs. In addition, Tax table ownership, with the completion of On-Cycle and Off-cycle checks, Direct Deposits along with Retro Pay Programs. Planned Interface configurations for third party clients and vendors as well as worked to coordinate Time & Labor Uploads, Special Accumulators configuration Elements and Tax update releases and post production of Year-end processing to include W-2 configuration and processing. HCM Commercial/ Public Sector Benefits Administration Lead Manager- Analyzed System and Business Functional requirements for implementation and upgrade for Clients using PeopleSoft HCM suite. Completed system planning and specifications for use of the Benefits Administration and Base Benefits modules. Researched Requirements and configured eBenefits for clients as an alternate method for employees and managers use during Open Enrollment. Oversaw the development and execution of test scripts and ensured the desired results for the end-user. This BAS activity included Initial Hires, Terminations, Rehire Activity, Leave of absence, Short-term disability and Retirement plans (401K, 403B) of employees. Interfaced Benefit data to Vendors including calculations to GL via Payroll and third party Payrolls. Completed annual and semi-annual Open enrollment, daily Event Maintenance, Benefits Billing, COBRA Administration among other responsibilities outlined at each client. HCM Commercial/Public Sector/Federal & Global Human Resources Lead Manager- Gathered from end-users system requirements for implementations and upgrades of new releases for GBL Human Resources. Completed future state documentation and proceeded to configure activated modules for clients. This included Person Model, Talent Acquisition with Candidate Gateway, Compensation and planning, Monitoring Health and Safety, Managing Positions, Planning Careers, Workforce Administration, eProfile and Managing Labor Relations. Specifically Hired and Re-hired employees into the Company, Departments, Paygroups, Benefits, Unions and Positions. Processed deaths, maternity leaves, short-term disabilities, partial workdays, and incident records. Tested salary changes, job code changes, department changes and security. Created queries and processed to Crystal Reports and Nvision. HCM Commercial ePay, eBenefits, eComp, eProfile and TAM/CAG Lead- Configured (Functional /Technical system requirements for presentations of Pilot programs for clients. Aided in vendor selection and recommendations for upgrading to PeopleSoft 8.0 thru 9.0 including PeopleTools 8.47. Participated in the configuration and testing of each product within ESS and e-Applications. Trained End Users and documented each process of set-up for the client for the purposes of archiving and future progression. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Project Experience HCM Functional/Technical Time & Labor & Payroll Lead with Maximus, Inc & Cystems Logic, Oakland, CA (Sept 2008 – September 25th, 2009) HCM 9.0 Time & Labor Lead for BART (Bay Area Rapid Transit). Duties included a Lifecycle Upgrade of the HCM Suite from PeopleSoft 8.8 to PeopleSoft 9.0 to include Fit/Gap, Configuration, Unit Testing, UAT through Parallel. Area of responsibility included Demo Presentation of the new functionality of Time & Labor & Payroll North America 9.0 System. Facilitated Fit/Gap Analysis sessions in the base configuration and processing tables as well as the Web Based Service Tables (Manager & Self-Service) for T&L and NA, while creating a detailed customization carry forward or leave behind document to determine how best to use the delivered functionality without customization for 6 Union/Bargaining Units configured around 6 Paygroups. Created a To Be Document that represented what the Time & Labor Configured system will resemble once configured; completed a Configuration Document from a technical view to assist the technical team in determining bolt on custom pages that will be carried forward into the new version; completed a Testing Execution Plan and a Time & Labor & Payroll Desk & Manager Procedures’ Document to assist in the validation of the company’s business processes with the new system. Additionally; completed a detail review of current Time & Labor Rules and Custom Rules that will be used in Time Administration processing. Configured and Tested each rule program in its current state to determine if further coding would be needed in TA processing. Moreover, completed the configuration of PeopleSoft’s Labor Administration to facilitate Union/Bargaining Unit contracts, Candidate Gateway Testing and interfaces, and completed GL processing to ensure that data for expenses were moved to the Financials AP application. HCM Functional Compensation/e-Compensation Lead with Millennium Group Consulting, Austin, TX (May 19, 2008 – Aug 2008) HCM 9.0 Functional Compensation/e-Comp Lead for USAA, Inc. Duties included an Assessment and Fit-Gap of the Organization’s Compensation model. Project consists of evaluation and change management of the current compensation plans and salary grade structure. Reviews included were executive level jobs and non-exempt level positions, to include third party interfaced systems. HCM Functional/Technicel Absence Management Lead with Berean Group Consulting, Atlanta, GA (April 2008- May 16, 2008) HCM 9.0 Functional/Technical Absence Management Lead for Cox Enterprises Inc. Duties included a 6 Week Assessment and Fit-Gap for the enterprise. These duties included an in depth evaluation of the application as it fits into the framework of the organization. Facilitated discovery working session with key leaders in the company’s industry; and worked toward creating an as is and to be picture for each business in order to determine if the organization as a whole would benefit from the delivered Absence Management application. HCM/FMS 9.0 Implementation Testing and Change Management Lead, Oracle Consulting Services (October 2007- April 2008) HCM/FMS 9.0 Public Sector Implementation Change Management (OCM) and Testing Lead with Clerk & Comptroller, Palm Beach, FL; Current responsibilities include Implementation and Test Management activates relating to Operational and Project level functions. These activities include facilitating testing management workshops, change management workshops, change/issue log management, communication plans and schedules, change management plans, project change requests, application change requests, and steering committee preparation and presentations. In addition, facilitating and monitoring testing activities for the HCM and FMS suite. This includes HR-Person Model, Payroll, Benefits Administration (401K, 403B and Vendors), Absence Management, TAM, Commitment Accounting, Commitment Control, General Ledger, Accounts Payable, eProcurement and Allocations; also creating testing plans, creating testing calendars, script tracking logs, and procedures for the 9.0 implementation. HCM 9.0 Implementation Project Functional Lead with Towers Perrin, Gilead Sciences, In. (April, 2007- September 2007). HCM 9.0 Global HCM Functional Lead with Gilead Sciences, Inc; responsibilities included insuring the timely implementation of PeopleSoft 9.0 HCM systems. This responsibility includes: analysis, Configuration, Testing, Reports and Interfaces relating to the HCM system. Responsibilities also included leading session work-streams to include: Base Core HR & Global Payroll, which involved managing approved business process requirements, customizations, legacy system data conversion and various other work-streams proposals that affect the HR system. International HR & Payroll, which involved managing country specific items for France, Italy, Germany, Switzerland, United Kingdom, Greece, Canada and Spain within the PeopleSoft Global Human Resources systems. Manager/Employee Self-Service for e-Compensation Manager, and eProfile; These responsibilities include prototyping and demonstrations of the configured product, while approving security strategy for self-service, portal, reporting and any other dependencies relating to self-service. Security, responsibilities include facilitating security discussions to formulate and present al Security Strategy that determines the creation of security profiles, company, country and departmental level security, role definitions and access as well as the configuration for components for HCM with followup through user acceptance testing. Other Focus Groups include: HR Help Desk, Data conversion, Interfaces, Global Payroll, On-boarding (TAM, CAG), T&L implementation, Reports, and Workflow. HCM 8.9 Upgrade Project Functional Lead with Crossway Group, Williamstown, MA (September 2006- March 2007). HCM 8.8-8.9 Upgrade Functional Lead with Williams College. Responsibilities included hands on upgrade, configuration and project team management of the PeopleSoft HCM/Campus Solution Applications; which included: Time & Labor, Human Resources and North American Payroll. Detailed responsibilities included future state meetings, project plan management, decision making on configuration direction, naming conventions, setup of prototype to include department structure, security structures for both human resources and time & labor, workgroup structure, rules configuration, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 plans and programs, time & labor additions to current payroll tables, demo effects on transfers, terminations, union employees and hires in the time & labor system; status changes in the human resources system and its effects in the North American payroll system and Time & Labor groups. HCM 8.9 Upgrade Project Manager with Berean Group International. Akron, OH (May 15 2006- September 15, 2006). HCM 8.9 Project Manger with the Westfield Group Corporate Headquarters; current responsibilities included facilitation and discussion of project oriented tasks, managing internal project staff and external consultants in the upgrade of the PeopleSoft/Oracle HCM 8.9 Suite which included: Talent Acquisition, Core Human Resources and its applications, North American Payroll and Benefits Administration. Additional responsibilities included hands on Functional upgrade post production support and configuration and application to include: Candidate Activity, Requisitions, Non-Employees, Hires, Rehires, Terminations, Transfers, Partial Position Management Benefits Activity with Vendors and Employees, Payroll processing, Check and Direct Deposit preparation, GL interface activity and Year End Tax Preparation guidance. Demonstrated excellent knowledge of the 8.9 application, including e-applications for self-service in preparation for the next phase of the upgrade by completing a project plan to include instillation of the e-performance and e-compensation application. In addition, prepared the client by completing a configuration model and plan for the Candidate Gateway application as well the Time and Labor applications for 8.9 HCM. HCM Global 8.9 Functional-Technical Upgrade Testing Lead with Berean Group International. Dallas, TX (January 2006- May 12, 2006). HCM 8.9 Global Functional Lead for Alcon Laboratories, INC- IT Department. Designated as the Functional-Technical Upgrade Lead consultantcurrent responsibilities included the functional portion of the upgrade from HCM 8.3 to 8.9. Detailed responsibilities include, system mapping, process redesign, patches/fixes application, Q/A Test Script creation and execution for Global HR, N/A Payroll, Benefits Administration and Talent Acquisition Manger and e-Compensation for HCM 8.9. Day to day activities include issue resolutions by Functional and Technical Work in four key areas of the application- Functionality, Technical Design, Process Flow and Customization. This involved aiding the end-user in the New Functionality-Demo and Technical Design of new requested modifications. In addition, conduct weekly team staff meetings, module meetings and IT update meetings with client staff and end users. Demonstrate with great detailed knowledge each of the applications capabilities functionally while answering questions in relations to the client’s business process- a “how to session” to aid in the resolution of problems that may be encountered with using the demo-application and with each module test database used as a staging area for each upgrade database. HCM Global 8.9 Functional Talent Acquisition Manager and Time & Labor implementation Lead (August 2005- December 2005). Designated as the Time & Labor-Talent Acquisition Functional Lead for St. Vincent’s Hospital; responsibilities included Creation, Planning and Execution of a team project plan in order to implement the HCM application modules for the first time in 8.9. This endeavor included the creation of staffing percentages of time with date milestones for each area – analysis, implementation, testing and support; which encompassed what has been set forth in the project charter. In addition, daily activities included Requirement Analysis, Table Configuration and Documentation (Current State and Future 8.9 state for these two applications. Issue resolution was also addressed by test case creation and execution to ensure that the client understood the how to process of each of the application; conducted training and Demonstration of the application via the Demo Databases to ensure the client was comfortable with the daily processing of the application. All were instrumental in the success and go-live of the PeopleSoft HCM 8.9 application for T&L and Talent Acquisition Manager. Additional Project Experience HCM Global Payroll with Mexico Extension and Time & Labor Functional Lead with Cap Gemini, Cincinnati, OH (May 2004 – August 2004). • HCM 8.8 Global Payroll and Time & Labor Lead for Toyota Motor Manufacturing North America (TMMNA) & Baja, CA Mexico (TMMBC) HRIS Department. HCM Functional Time & Labor and Benefits Administration Manager and (Acting) Global Payroll Manager with Northrop Grumman IT New Orleans, LA (Dec 2003 – May 2004) • HCM 8.8 Functional Time & Labor and Ben Admin Implementation Manager for the DOD Defense Integrated Military Human Resource System (DIMHRS) Project. HCM Functional Time & Labor and e-Benefits Lead with Oxford International Des Moines, IA (Aug 2003-Nov 2003) • HCM 8.8 Time & Labor and e-Benefits Post Production Lead for the City of Des Moines Water facility plant. HCM Functional GBL Payroll/Time &Labor Lead with COMSYS Atlanta, GA (Nov 2002-Aug 2003) • HCM 8.3 GBL Payroll/Time &Labor Functional Lead upgrade consultant for British Telecom (BT) North American Headquarters. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 SR. HCM Functional/Technical Consultant with ESG (Enterprise Solutions Group) Washington, DC (Oct 2002) • HCM 8.0 Post Production Team Lead for The Illinois Institute of Technology Research Institute (IITRI) Corporate Headquarters. HCM Payroll/Time & Labor Functional Lead with (Cap Gemini Ernst and Young) Columbus, OH (July 02- Sept 02) • HCM 8.3 Analysis Team Lead for The Limited (Limited-Brands Access Program) Corporate Headquarters. HCM Functional/Technical Lead with (Price Waterhouse Coopers) Columbus, OH (Jan02- Jun02) • HCM Implementation Testing Team Lead for American Electric Power (AEP) Corporate Headquarters. Applications include PeopleSoft 8.0 HR, North American Payroll and Time and Labor. GBLHCM Functional Lead Production Support/Upgrade Consultant with (PWC) New York, NY (Jan01-Oct01) • HCM Production support and 8.0 upgrade management consultant for The Pfizer Pharmaceutical Corporation's World Headquarters. HRMS Functional/Technical Team Lead Consultant with (Impact Innovations) New Orleans, LA (Oct00-Dec00) • Implementation of PeopleSoft HRMS to include Human Resources, Base Benefits, Payroll and Time & Labor 7.5. Functional Time & Labor Lead Application & ESS Consultant with (Impact Innovations) Dallas, TX (Jul00-Sept00) • Completed an Analysis and Development on Current and Future State Documentation requirements for South Western Bell, Inc. (SBC) now Cingular Wireless and its markets. Functional Profiling and Analysis Team Lead with (Impact Innovations) Glendale, CA (Mar00-Jun00) • Performed an analysis and prepared a profile for the upgrade of the current PeopleSoft HRMS System from Version 6.0 to 7.5. Functioned as the City of Glendale's Public Sector PeopleSoft Team Lead. PeopleSoft Technical Testing Q/A Team Lead and Coordinator with (Ernst and Young) Omaha, NE (Nov99-Feb2000) • Developed a Testing Plan for the implementation of PeopleSoft 7.5 Human Resources, Benefits administration and Payroll for the ConAgra Corporate Headquarters. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Padmaja Aluru Professional Summary: • Over 13 years of over all IT experience that includes five years of experience with PeopleSoft Functional Analysis, TechnoFunctional development and analysis, technical analysis, implementations, including customizations, data conversion, interfacing, reporting, upgrading and production support in Enterprise Portal (8.8), HCM (7.0, 7.5, 8.0, 8.3, 8.8 & 8.9) and Finance modules(8.3 through 8.9 versions). • Good Experience in writing Functional and Technical specification documents from scratch from user Interaction/ FIT-GAP analysis • Experience in both PeopleSoft HRMS & Finance in the modules – Recruitment Solutions (TAM & CG), Base Benefits, Benefits Admin, Self Services, emodules (eRecruit, eBenefits, eDevelopment eProfile, ePay, ePerformance), ELM, eProcurement, Purchasing, GL, PO, AP. • Experienced in Global payroll, offshore model, offshore process transitions. Worked in India HR processes and payroll apart from North American HR modules. Experienced in HR/Recruitment practices for India, USA, UK regions. • Expertise in business requirements gathering, process analysis and design, gap analysis, functional system design and specifications, system configuration, regression, system integration, functional and performance testing procedures and documentation. • Participated in at least 2 training efforts using UPK. • Excellent communication, documentation skills including test plans/cases, user manuals, technical writing skills and in conducting formal and informal user training and coordination. • Prior non-PeopleSoft experience as a HRMS generalist with extensive domain knowledge of payroll, recruitment, human resource, benefit administration, open enrollments and other commonly used practices in human resources and other employee support services in USA and India. • 8 years of non-PeopleSoft cross-functional experience across domains in the areas of HR, employee Benefit Administration, PreSales & Sales Support, Technical Writing, Offshore Process Transition and process support, Project Coordination, Roll-out support, Training management. • Trained on ORACLE HRMS (functional) modules. Skill Summary: ERP PeopleTools Reports Integration technologies Databases Data Management Tools Languages Web Programming Operating Systems Others : PeopleSoft Enterprise Portal (Employee, Customer and Supplier), PeopleSoft HRMS 9.0/8.9/8.8/8.3/8.0/7.x (HR, Payroll, Base Benefits, Ben Admin, Time & Labor, eRecruit, ePay, eProfile, ePerformance, eBenefits, eDevelopment & eCompensation), PeopleSoft 8.8/8.9/9.0 Purchasing, e Procurement. : PeopleTools 8.4x/8.20/8.1x/7.55/7.01 : SQR, PS Query, Crystal Reports 8.5/7.x, and n/Vision : Application Designer, PeopleCode, Application Engine, Component Interfaces : DB2, Oracle, and MS-SQL Server : Data Mover, Mass Changer, EDI Manager and Import Manager : C, C++, COBOL, JAVA, SQL, and PL/SQL : ASP, HTML, DHTML, XML, VBScript and JavaScript : MS-DOS, Windows 95, 98, 2000, NT, UNIX, and Novell NetWare : UPK tool, Quest STAT change management tool, Onyx Professional Experience: City Colleges of Chicago; Chicago, IL (Oct 2008 - Current) Sr. Consultant, UPK development for PeopleSoft HRMS PeopleSoft ELM 9.0, Oracle UPK v3.1 • • • • • • • Review Functional Requirements and document the process, QA and training guides. Responsible for gathering requirements through various sessions with client / business group members to analyze the requirements for development of materials for ELM module, using UPK tool. Conducted requirements definition/mapping, test plan preparation, test scenario, & script development, UAT execution. QA the ELM Project Deliverables for HRIT and Process Owners. Conducted needs/gap analysis, proposed training solutions, training delivery and approach and proposed the content design and development plans. Leading the Design and development effort for generating training documentations and test script materials. Responsible for delivery of training for the business users utilizing the documentation developed with UPK. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Exelon Corporation; Chicago, IL (Aug 08 – October 2008) Functional Lead, TAM/UPK development Talent Acquisition Manager v8.9, Oracle UPK v3.1 • • • • • • • • • Conducted extensive requirement gathering sessions with client / business group members to analyze the requirements for development of materials for the module Talent Acquisition Manager, using UPK tool. Provide Subject Matter Expertise for TAM to the client and provide functional guidance to the technical team on any business required modifications. Conducted needs/gap analysis, proposed training solutions, training delivery and approach and proposed the content design and development plans. Have lead the Design and development effort for generating role-based training materials that combine system, process and policies with exercises/practice to ensure effective learning. Also documented all test scripts, training guides and user guides specific to manager self service and employee self service, further distinguished by various roles. Content is designed and developed using sound ISD principles / ADDIE methodology. Extensive interaction with users and stake holders to define the framework to create documentation, online simulations, interactive content, and help links. Have led and owned all UPK development related project processes including project plan, design, development, all QA efforts including UAT and UT, migration and implementation. Have established processes and procedures to be followed, to manage the transition process with the Business user community, stakeholders, technical members and IT administration team. Provided inputs for modifications, review and validation of end user training materials during localization IMS Health; Allentown, PA (Jan 08 – June 08) Sr. Functional Analyst Peoplesoft 8.9 TAM/CG Global Implementation Project Details & Responsibilities: • Working on PeopleSoft HRMS 8.9 new implementation for Recruitment solutions – Talent Acquisition Manager & Candidate Gateway modules. Also assisted client on ePerformance and eBenefit customizations and setup. • Module being implemented globally in 3 phases : phase 1 - AsiaPac ; phase 2 – Europe & Middle East; phase 3 – Americas • I am currently involved in the Fit-Gap, Business analysis, Configuration & Setup, Customization design, testing, training and other functional efforts involved for phase 1 & 2 i.e implementation. • Conducted high level business and functional analysis, Fit Gap, demo on delivered functionality to new users. • Study the existing HR process and existing Brass Ring process used by client for global talent management and designed the gap analysis and proposed customization requirements for global locations. • Configuration and setup of all templates like Job, Recruitment, Screening, posting, Interview Evaluation etc and other required configurations like locations, recruitment sources, relationship management etc. • Worked extensively on various language related customizations and requirement gathering for the languages being used by various regions as per client’s global requirements. • Extensively worked on customization design and specifications and developed high level functional documentations for the same • Worked on Approval Framework related Set up, configuration and customizations as required for Job Approvals and Offer letter process as per client’s requirement. • Monitor the project progress and timelines and control the complete project related documentation • Developed functional specifications and inputs for technical team for enabling them develop technical design documents • Involved in designing of custom reports for client • Suggested modification of existing HR processes to bring them under OFCCP compliance • Involved in all levels of testing and developed test scripts for Unit Testing, System Integration Testing and user acceptance testing. • Involved in developing training documentation and training input scripts for new users. Used PeopleSoft’s User Productivity Kit (UPK) as one of the tool for developing training materials. • Involved in configuration and setup coordination for parsing tool – Resume Mirror Pfizer; St. Louis, MO (Sep 07 –Jan 08) Functional /Business Analyst People soft Recruitment solutions, TAM/CG upgrade from v8.3 to v9.0 Project Details & Responsibilities: • Working on PeopleSoft HRMS 9.0 upgrade Recruitment solutions, benefits and self service modules. • Worked on Fit Gap, requirement gathering and Business process analysis. Identified functionalities that needs to be carried forward into 9.0 or existing 8.3 functionalities that can be retired and replaced by ver 9.0 functionality. • Working extensively on Talent Acquisition Manager and Candidate Gateway modules for customizations, modifications, set up and enhancement if processes. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • Collected business requirements from end users, created functional and technical design specifications, involved in regrouping of Fit Gaps into Functional Designs based on the functional area. Customized various recruitment templates as per the requirement of the client like offer, resume, job openings etc. Conducted data mapping of custom/ customized 8.3 records to 9.0 records Configuration and setting up of resume parser, Arbita, Hire Right, Airs Designed configured custom processes / Batch programs to load and receive the Job and Applicants’ data from 3rd party system (ARBITA, AON)to PS recruitment tables Customized search jobs page by modifying search by job categories to search by job functions as used in earlier versions. Customized View Job Postings page for applicants and Search for Applicants page for Recruiters/Leaders as per the client requirements. Designed a customized process to enable ‘mass disposition changes’ for candidates by a recruiter Designed and configured custom emails and embedded links to be used in place of the delivered approval frame work to enhance the functionality of desired notification groups as against the delivered workflow enabled framework. Written test scripts for modifications. Manage and support Tier 2 help desk issues for PeopleSoft modules – HR, Benefits, Recruit and also support Global Identity Management (GDIM) apart from supporting change management. Worked with change management tool – Quest STAT extensively. State of Indiana, DCS (July 07 -Sep 07) Functional Lead HCM Support, ELM 9.0 implementation Project Details & Responsibilities: • Fit gap Analysis of the ELM environment • HR Support for HR, Recruitment solutions, Benefits Administration, eApplications. • User interaction, Customization analysis and Requirement gathering • Developing Functional specifications and Technical documentation. • Setting up Basic Tables, Groups, Reports and establishing ELM security. • Evaluate the effectiveness of courseware and programming in compliance with AICC/SCORM standards • Create design documents that outline learning objectives and design specifications. • Worked with the client’s internal team to identify training audiences and define curriculums for each audience. • Used the UPK to record procedures, add client specific business process and conceptual information, thereby creating a performance support solution. • Setup of Resource, Facility, Activity and Learner functionality of ELM • Created Generic and Component Templates to send out Notifications • Worked closely with Project Manager for Technical & Functional Analysis, Design, Documentation & project estimation for the ELM customizations and issues. State of Indiana, IOT (Jan 2007 – June 2007) Techno-Functional Consultant PeopleSoft Recruitment Solutions (TAM/CG) upgrade from v8.8 to v8.9 Project Details & Responsibilities: • Worked on PeopleSoft HRMS 8.9 upgrade from version 8.8 for Recruitment solutions, benefits ePerformance and self service modules. • Worked on several customization tasks • Provided Subject matter expertise in the areas of Performance Document setup, Approval Rule Sets and Workflow. • Worked extensively on Talent Acquisition Manager and Candidate Gateway modules for on customizations, modifications, set up and SQR processes. • Collected business requirements from end users, created functional and technical design specifications for Applicant Template, Applicant Search, Job Search, Printable Resume, and Offer Letter. • Customized Applicant template pages such as contact details, Current and Prior Employment, Employment Details, Education, Reference Details as per the requirement of the client. • Designed and developed the Application Engine process to load the applicants’ data from 3rd party system to PS applicant tables using People code and Component Interface for Performance testing. • Designed and developed Standard Printable Applicant’s resume using PeopleCode and SQR. • Customized search jobs page by modifying search by job categories in 8.9 to search by job functions as used in earlier versions. • Customized View Job Postings page for applicants and Search for Applicants page for Recruiters/Leaders as per the client requirements. • Designed and developed Standard Offer Letter to Applicants using PeopleCode, Component Interface and Crystal Reports. • Involved in configuration efforts of Mohomine for Resume Processing. • Customized the Applicant Index Application engine process (HRS_SRCH_INDX), which extends the functionality of the Search for Applicants to check the Verity collection files for new applicants that may be suitable for open requisitions. • Involved in setting up the workflow for the self-service transactions such as Job Requisition approval as per the business rules of the organization. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • Mapped out record & status changes when applicants applied for jobs, Select for Screening, Routing, Schedule interviews, Interview evaluations, Prepare job offer and New Hire. Involved in setting up eRecruit setup tables and Status. Involved in setting up the various resume options in the Resume Options page for the eRecruit collaborative applications module. Worked with PeopleSoft to fix bugs and provide enhancements. Executed unit test plans for medium complexity batch interface programs for Talent Acquisition , Candidate Gateway Analyzed and documented Benefit Plan codes in PeopleCode, SQR, SQC and COBOL. Involved in creating various reports such as Interview schedules and Evaluation results between the dates and based on Job requisition for the e-recruit collaborative application. Involved in all aspects of Testing, developing test plans and executing various testing efforts. State of Indiana, IOT May 2006 – Jan 2007) Sr. Techno Functional Analyst E-Procurement 8.9 Project Details & Responsibilities: • Developed a portal application for Creating and Tracking a very high level customized Government Contracts and processes under eprocurement module. • Worked independently as a Techno Functional Analyst & Developer for the module under development. • Responsible for conducting the Business Process Study, Analyzing the requirements, Documenting the processes, Fit/Gap Analysis, Data Gathering, Design, Development, Testing and Rollout. • Interact with business users, gather requirements and automate the current manual process into a People soft process. • Identified and analyzed the high level requirements; developed functional and technical designs and test specifications for the same. • Based on the initial study, I have designed and developed an initial prototype design and given several project prototype presentations to high-level business unit user community representatives and business unit heads comprising of various Govt. Department heads and Process owners and Business user community. • Designed and developed interfaces to non-PeopleSoft system • Incorporated Bar-Coding functionality into the project and developed a customized contract processing using barcodes. • Handled processes and issues from Development thru Production • Delivered additional customized interface page for the existing application based on client requirement for a specific department. • Given several presentations of the developed application to the Business users and Process owners to obtain user acceptance and feedback. • Responsible for all aspects of the testing process from test planning, testware design, execution and management of test processes. • Involved in creating and customizing pages and applying new functionalities • Handled production support issues Fusion Technologies Inc, NJ (Feb 2005 – Apr 2006) Global HR Analyst PeopleSoft HRMS 8.8 Project Details & Responsibilities: • Worked on offshore (India) – onsite (US) model for PeopleSoft HR & Finance process transition to offshore facility (India). Worked as a transition lead to obtain and share the knowledge in PS HR application – (India & US specific) from the global office (US) to the transition team in India. • The Role: Functional member for the modules under implementation – Responsible for Fit/Gap Analysis, Data Gathering, Design, Development, Testing, Roll-out and end user training. • Involved in PeopleSoft HRMS implementation of 8.8 version. Also worked on integration with Finance GL module. • Handled offshore transition of HR and Finance operations and setup Processes. Training to offshore team members on PeopleSoft processes • Functional consultant for the modules under development – Responsible for Fit/Gap Analysis, Data Gathering, Design, Development, Testing and Roll-out. • Interact with business users and gather change requirements. Analyze customization requirements • Identify modification and customization requirements, develop technical design specifications • Involved in customizing pages and applying new functionalities. • Prepared and presented the project development methodology, Business Requirements, design, project tracking & status to sponsors of the project • Developed a customized application for employment transfers process between India and US. • Provide Subject matter expertise in the areas of Performance Document setup, Approval Rule Sets and Workflow. • Configuration for Self Service Transactions and workflow Transactions included setting up the approval process; allow Database updates, setting up direct reports for managers based on partial position management. Designed Group build process for manager and employees, administrator roles, set up functional specifications for the approval rule set to point to the assigned role, route control to roles, so email notifications can be sent only to the assigned administrators. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • Created Design specifications for Medical Dental and Vision Interface, logic get Dependent Terms when dependents are dropped in the case where an EE goes from Family Coverage to EE Only Coverage Created specs for audit tables at the record table to track changes made to key benefit, Benefit admin tables. Worked on payroll interfaces like GL and uploading timesheet information. Mapped processes for Funding, Retro Pay, Deduction Codes and configured payroll processes for Quarterly/Periodic Accumulators, Year End & Special Accumulators & Balances US Technology.UK, India, USA (Oct 04 – Feb 05) PeopleSoft HCM End to End Implementation Associate Consultant PeopleSoft HRMS 8.8 Project Details & Responsibilities: • US Technology Resources is a leading provider of end-to-end IT and BPO services for leading Fortune 500 companies across the globe, operating out of five countries. The project was implemented to complete suite of PS HCM Ver. 8.8 applications for its business operations across the globe. • The implementation was planned to have real time interface with PS ESA modules and existing legacy systems. Modules implemented are Talent Acquisition Manager and Candidate Gateway (eRecruitment), Core HRMS, eProfile, eProfile Manager Desktop, ePerformance. • Handled the Recruitment Module in Gathering requirements. Preparing the required Process flows and Documents Creating the Functional scope Document and Requirement scope documents for the Project. • Extensive coordination with clients and users for developing functional designs, process flows and specification documentation for customizations. • Setting up the data’s and configuring templates. Configured Mohomine Resume Extractor for Candidate gateway. Verity search criteria configured for Mohomine. • Developed the Employee referral matrices for the organization in the system. Involved in all level of testing the system as a whole and testing plan Preparation. • UAT documents and Training materials. Also major interests in other modules as in Administrative workforce. World Bank, Washington DC (May 2004 – Sep 2004) Functional PeopleSoft Consultant PeopleSoft HRMS 8.8 (ePerformance, eRecruit, eBenefits) Project Details & Responsibilities: • Involved in customizing ePerformance 8.8. • Worked on self service applications for managers desktop ( customizations include eRecruit , SQR reports and queries) • Provided Subject matter expertise in the areas of Resume Processing, Position management and Competencies • Created eCompensation pages to review salary and compensation per pay frequency, as well as variable compensation. eRecruit manager and self service pages as per the client request. • Created eBenefits page that links to review benefits summary, health plans, insurance plans, and savings plan, and family status change, dependent and beneficiary pages. • Involved in setup of security role users and Permission lists. • Involved in Open enrollment, event maintenance and scheduling for performing benefits administration process. • Created ePay page that links to Payroll, Taxes, and Salary. • Created eProfile (personal information, and managers) home page for collaborative applications to access information for managers and employees self - service viz., personal information page links to view personal information, emergency contact, change of marital status, phone number, email and leave of absence/ termination. • Customized functionality for Applicant Nationality based on the World Bank Requirements • Assisted in the setup of Benefits providing employees online access to their benefit programs like savings plans, health, vision and insurance. Customized the marital status change workflow in Benefits. Involved in the analysis, design and developing the interface programs which tracks the employee and dependent detail changes and generates flat files to notify the benefit providers about the changes through FTP or email. • Re-Engineered Dispositions (Applicant, Requisition and Offer) based on client Requirements. • Develop Workflow for the requisition approval process Redesigned/Customized competencies to meet world Bank standards, • Developed Workflow for New/Customized Roles(Security Center , Medical Center and Service Center) • Involved in Implementation of Position management and customizing it to meet World Bank Standards • Verify the results of each payroll calculation and ensure the results are in compliance with FLSA regulations. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Norton Healthcare, Louisville, KY (Dec 2003 – April 2004) Consultant PeopleSoft HR Upgrade from 7.53 to 8.8 Project Details & Responsibilities: • Create custom PeopleSoft objects and register the same in the Portal • Add, carry-over and modify PeopleCode behind the Record Fields, Pages and Libraries to include new functionalities • Work on Query Trees, add Records to the Query Tree for the users to view and use the same for running old queries and creating new queries • Administer the PeopleSoft Security, Modify and Regulate access of PeopleSoft objects to users • Simulate the Permissions users had in the old version and add, remove or regulate access to some objects based on their role in the company • Develop new Interface programs and Retrofit custom SQR Reports for Payroll Interface and Benefits modules • Troubleshoot SQRs for errors, change print formats , address modifications and date formats • Modify SQRs to bring in custom formatting styles using Document Markers and mail merges • Resolve technical issues by Debugging and Tracing the application in the back-end to solve the issues encountered by system users • Provide production support during post go-live period in version 8.8 • Build new projects, run back ups , run compare reports and move projects across the Databases Principal Financial Group, IA (June 2003 – Nov 2003) Business Analyst and Functional Consultant PeopleSoft eRecruit 8.3 Project Details & Responsibilities: • Collected business requirements from end users, created functional and technical design specifications for Applicant Template, Applicant Search, Job Search, Printable Resume, and Offer Letter. • Participated in the upgrade of PeopleSoft HRMS from v8.3 and Implementation of Peoplesoft eRecruit & eRecruit Manager Desktop. • Mapped out record & status changes when applicants applied for jobs, Select for Screening, Routing, Schedule interviews, Interview evaluations, Prepare job offer and New Hire. • Involved in designing and creating various reports such as Interview schedules and Evaluation results between the dates and based on Job requisition for the e-recruit collaborative application. • Identified the reporting needs, setup workforce business process, setup competencies, applicant information requirements, screening criteria, interview evaluation and authorization rules etc. for eRecruit. • Customized Applicant template pages such as contact details, Current and Prior Employment, Education, Reference Details as per the requirement of the client. • Customized the Applicant Index Application engine process, which extends the functionality of the Search for Applicants. • Created the workflow for the Job Requisition and New Hires based on specifications. • Worked on day-to-day request to fix the Production problems. • Created PeopleSoft Job Definitions and scheduled PeopleSoft Jobs using Control-M. • Involved in unit and integration testing of the customized/modified applications and PeopleSoft delivered fixes and patches. TXN Services, India (Jan 2003 – May 2003) Techno-Functional PeopleSoft Consultant PeopleSoft HRMS 8.3 Project Details & Responsibilities: • Participated from the offshore location based in India, in the upgrade of PeopleSoft HRMS from v7.02 to v8.3. The HRMS upgrade scope included HR, Benefits, and Payroll for 2 clients based in USA. • Involved in the Fit and Gap analysis/impact of the existing customizations to that of the functionality of the new release. Following are the accomplishments on the project: • Conducted the analysis of existing customizations, conversion, interfaces, and report programs and identified the changes that needed to be made and documented the impact from the technical perspective. • Setup EE information in Payroll Module to calculate EE Earnings and Taxation of their Earnings and Benefits. • Involved in Setting up Pay sheets and Pay Calendar for Hourly and Salaried Employees • E-Pay: Configured Self Service for ‘Pay Slip – Leave Balance Information’, and ’Voluntary Deduction information’ • Customized the page PC_IC_PI_DATA in ePay, accordingly so employees could view their paycheck online • Designed an Interface Program which gets Pay sheet Data from Time Keeping Systems and Validates Key fields against corresponding Master Tables and loads data into Staging Table for further Payroll pay sheet Process. • Created specs for audit tables at the record table to track changes made to key benefit, ben admin tables. • Analyzed the customizations to the delivered SQR reports and worked with the functional analyst to determine if the customizations need to be reapplied or retired. • Retrofit the customizations and also involved in running the scripts and upgradation reports. • Designed and developed international employee’s compensation conversion program. • Involved in Unit, Integration, System and User Acceptance Testing. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Lanco Global Systems Ltd. NJ (USA), Hyderabad (India) (May 2001 – Dec 2002) Global HR Analyst HRIS Analyst Project Details & Responsibilities: • Was a part of the implementation support group for PeopleSoft HRMS v8.0. The HRMS implementation scope included HR, Benefits, and Payroll. • My role was to develop and redesign existing client business processes for the Human Resource area using PeopleSoft for both India and US offices. • Supported and provided Project Lead deliverables for design, testing, training, and support phases of the implementation. • Interact with user groups and technical resources to translate business processes and functional requirements into the PeopleSoft application. • Defined Benefit Plans, Customize Benefit programs with the Benefit/Deduction Program Table Group, adopted Benefit programs for Health plans, Life plan, Dental plans, Establishing Rates and Calculation Rules as applicable for Indian employees and US employees. • Designed and developed several pages utilizing PeopleTools and coded many SQRs to satisfy the needs of the client’s different operating companies. • Created design, functional & technical document for various interfaces to subsystems. Reese Systemnet Pvt Ltd, India (June 2000 – April 2001) Global Manager – Project Coordination Project Details & Responsibilities: • Responsible for overall operations of the Data processing center, including HR Functions and Branch Operations • Customer Coordination: Regular Coordination with Customers spread across various cities, Clients & Associates (both domestic & overseas) for ongoing project (HP Smart1) • Operations: Coordinate with Business Associates, vendors and technology partners based in Singapore & South Africa for electronic requirements, procurement of materials for project rollouts. • Business Support: Respond to RFI/RFP’s from time to time, generate and give presentations for prospective business associates and clients. Intersoft International Pvt. Ltd, India (June 1999 – May 2000) HR manager – offshore support Project Details & Responsibilities: • Responsible for providing all HR Admin support functions for offices in USA and South Africa. • Manage all HR activities for the global offices from the offshore delivery office in India including New Joiner process, payroll advice, Health Insurance and other benefits, Appraisals, Terminations and Separations etc. • Responsible for executing service center strategy and evaluating service levels and needs. Utilize, develop and integrate technology and information systems for the delivery of employee services and workforce planning. • Provide direction, development and supervision of daily tasks and special projects. Evaluation of company’s HR systems portfolio and implementation/modification of HR systems and interfaces. • HR Technical Lead for Benefits ESS project for open enrollment and life-event administration. • Employee Training & Skill Development (Technical & Soft skills) – Mapping requirements, Training schedules, Training outsourcing operations, Feedback analysis, Coordination. • Maintain company’s internal training web-site. Maintain and execute training calendar. • Documentations related to policies and federal compliance with local governance. Software Technology Group Pvt. Ltd, India (Jan 1997 – May 1999) HR & Training Manager Project Details & Responsibilities: • Manage all Employee Benefit, payroll coordination, Personnel and Training operations of the company (150 employees) • Policy making & Implementation, Payroll & Leave Mgmt, Appraisals, Staff welfare & Development, Employee Induction/orientation, Mediclaim operations. • Author company policies, employee manuals, guidelines, design and develop forms. • Employee Training & Skill Development (Technical & Soft skills) – Mapping requirements, Course scheduling, Training outsourcing operations, Feedback analysis, Coordination. • Maintain company’s internal training web-site. Maintain and execute training calendar. • Plan & Organize events for Employee entertainment and personal development; Bonding activities Education and Training • Masters in Personnel Management • Master Diploma in Computer Applications • Bachelor of Sciences 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Pam Price Employee Profile Pam is a Managing Consultant in the Oracle-PeopleSoft practice with over 15 years of experience delivering projects on time and within budget. Experience includes several full-cycle implementations and upgrades of PeopleSoft HCM. Blend of strong project management and functional skills in HR, Benefits Administration and North American Payroll for versions 7.5 through 9.0. Strengths and areas of expertise include project management, business process re-engineering, change management and facilitating business leaders towards best practice functional design. Recent consulting experiences with PeopleSoft versions 8.8, 8.9, and 9.0 include the commercial and higher education settings. Proactive leader who communicates well with both management and staff-level team members. Professional Experience Project: PeopleSoft HCM 8.8 to 9.0 Upgrade Project Duration: 14 months Industry: Higher Education As Payroll Lead, participated in upgrade project from v8.8 to v9.0 PeopleSoft HR, Automated Benefits, Payroll for North America and Time & Labor/Absence Management upgrade that followed the successful upgrade of PS v9.0 financials. Led client with 14,000 employees through all aspects of payroll upgrade process including integration broker communications with PS financials. Conducted requirements gathering and fit-gap sessions for payroll. Identified client-applicable new functionality in version 8.9 and 9.0 for payroll and automated benefits and presented demo to functional, technical and management team. Evaluated client’s current payroll team and presented analysis against bench marking statistics to help client better understand current staffing requirements. During this process, identified and recommended process improvements that would reduce administrative costs more than $750,000 annually. Created test cases and worked with technical team to unit test upgraded programs and objects. Project: PeopleSoft HCM 8.8 Spin-off/Enhancement Project Duration: 5 months Industry: Financial Services Coordinated User Acceptance Testing Cycle for Spin-Off project which split database from controlling parent company to divested entity. Worked with client to ensure appropriate levels of testing occurred for self-service, benefits administration and payroll. Managed issue logs related to UAT, providing reporting to project executives, as well as to the project team. Extended at clients request for Phase II of HRMS project. Identified process improvement opportunities in benefits and payroll. Worked closely with technical team to reduce manual processes. Created functional design specifications for all interfaces and enhancements. Mentored PeopleSoft Business Analysts responsible for supporting HRMS functionality for organization. Assisted client in outsourcing COBRA, unemployment case management, employment verification and payroll tax via third-party interfaces. Implemented age-60 processing to replace 401(k) catch-up process used by former parent company in order to support safe harbor rules associated with the new 401(k) plan. Coordinated system and user acceptance testing for this phase of the project to ensure smooth 2008 transition occurred for additional functionality. Project: PeopleSoft HCM 8.9 Implementation Duration: 8 months Industry: Retail Responsible for leading functional client team through implementation cycle of PeopleSoft 8.9 HCM suite of applications including employee and manager self-service. The first phase included Human Resources, Base Benefits, Competency Management, E-Performance, Payroll and Absence Management for North America, G/L Integration, Benefits Billing, UPK and a concurrent upgrade of PeopleSoft Financials 8.4 to 8.9. Multiple job functionality was required. Enhancements included in the first phase resulted in deployment of some simple workflows to managers . Client is a multi-state business with multiple lines of business including more than 115 grocery stores, several clothing stores, food warehouse and distribution centers, printing companies, water companies and a construction company. Another line of business provides human resources, financial and payroll outsourcing services to more than fifty independently-owned franchise grocery stores. Client is converting approximately 97,000 employee records, with 12,000 of those being active employees. History back to 1947 is being converted from the “home-grown” mainframe system to PeopleSoft 8.9. Delivered client workshops using a prototype to identify reports, interfaces, conversion elements and enhancements (RICE) for all modules. Documented outputs of workshops to include configuration elements as well as conceptual designs for all RICE elements identified in each workshop. Individual workshops included HR, Recruiting, Benefits, Conversion Strategy, Competency & Performance Management, Organizational Structure, Payroll, Time and Attendance and General Ledger Integration. Subject matter experts and functional area management participated in workshops, validating prototypes, as well as RICE elements. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Configured complex organizational structure which included more than 10 Set-ID’s, 150 business units, and 115 companies to meet security needs while at the same time maximizing the use of table set sharing to reduce configuration elements. Guided client through business changes to utilize best practices instead of customizing software when business circumstances provided an opportunity to do so. Also championed move of payroll processing from the IS department to the payroll team. Worked with client executive management team to redesign payroll function, moving them from time clerks to a full-service payroll processing department. Coordinated conversion tasks with technical team. Working in concert with the technical lead, we mapped data fields from multiple internal systems into PeopleSoft. This conversion was highly complicated because the client used multiple systems to support more than 50 years of HR, labor, benefits and payroll history. Client required all job history be captured from all systems and converted to PeopleSoft. This required complicated mapping of systems and fields to ensure accurate job data was created. In addition to conversion tasks, technical specifications for customizations were reviewed with the technical lead to ensure they met the needs of the functional team. Worked closely with Project Manager to adjust project plan to ever-changing resources and scope. Communicated impact of scope changes to client. Using PeopleSoft set-up manager tool configured all tables for first phase, taking into consideration the need to lay a good foundation for future phases such as benefits administration, time and labor, recruiting solutions and enhanced employee and manager self-service. Project: PeopleSoft HRMS Upgrade 8.8 to 8.9 Duration: 6 months Industry: Gas and Electric Utility Worked as Payroll Lead on an HCM 8.8 to 8.9 upgrade at a Gas & Electric Utility company with 9,700 employees undergoing a complete business transformation outsourcing (BTO) initiative – outsourcing HR, Payroll and Benefits to an IBM service center in Costa Rico. Additionally, all finance transactions were outsourced to IBM. Client has many companies with multiple unions and operates in a highly regulated environment, requiring excellent attention to detail to accurately accommodate the complexity of their business processes and regulated requirements. Provided subject matter expertise on 8.9 Person Model, including analysis, prototyping, configuration, and testing. Provided client workshop explaining how person model worked in 8.9. Worked with technical team to deploy integration broker functionality to message general ledger data between PeopleSoft financials and HR. New combo-code functionality in HR was app-messaged from financials and general ledger data was app-messaged from HR to financials Project responsibilities included requirement reviews, development of test plans for HR, position management, self service, and North American Payroll, payroll testing, cutover activities, post-go-live support and interfacing with the client at all steps in the process. Assisted Recruiting Solutions and Human Resources consultants as needed in validating configuration and testing. Created test scripts for HR, benefits, payroll, employee and manager self service. Ran test scripts, reported results, retested and worked with technical team to resolve issues. Served as “War Room” lead for hyper-care of all upgraded and new implemented functionality for go-live and production support issues. Project also included the roll-out of new modules of Recruiting Solutions and Manager Desktop as new functionality to the organization. Involved with trouble-shooting all issues that came in from production team. Worked with technical development and steady state teams to remedy issues quickly. Project: PeopleSoft Enhancement Project HRMS 8.9 Duration: 2 month Industry: Chemical/Paint Manufacturing 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Conducted planning assessments to scope work effort and recommend approach for the following three PeopleSoft version 8.9 projects: • Project IHR: Worked with client project owners on International HR project, a project that merged inpatriate and expatriate employees into PeopleSoft from third-party application and paid them accurately. Included complex tax scenarios. Legacy processing was cumbersome and did not accurately report wages and tax. Moving this processing to PeopleSoft provided client with accurate wage and tax reporting for this population of employees. • Project IDR: this project automated disability payments, both from a vendor perspective and an employee perspective. Worked closely with technical development consultant to address all aspects of interface. • Project PGRP: this project created new paygroups for employees requiring weekly pay in Boston and Puerto Rico due to legal compliance issues surrounding pay timing. • Provided documentation to client on recommendations for all three projects, included quasi-project plans on each project that identified needed resources, tasks, timelines and costs. Project: PeopleSoft HRMS 8.9 Training Duration: 1 month Industry: Outsourcing HR Support Prepared and delivered HR, Benefit Administration, Payroll and Query training to group of customer service representatives working in service center environment whereby they supported multiple businesses using PeopleSoft HRMS version 8.9. Training materials were created to support lectures, provide hands-on experiences, and to challenge students to troubleshoot issues that would arise in their day-to-day work supporting clients. Project: PeopleSoft HCM Implementation 8.9 Duration: 6 months Industry: Higher Education Assumed the HR/Benefit Lead Consultant role midway into combined implementation project of PeopleSoft Student Administration and HCM, version 8.9. Responsible for leading client team through set-up tables, prototype sessions, and creating user acceptance test plans. Also implemented Contract Pay functionality and presented prototype session to executive leadership of University. Other Projects Project: PeopleSoft Upgrade 8.0 to 8.9 Duration: 1 month Industry: Engineering Work Performed: Drafted functional design specification for upgrade of HRMS application including HR, Benefits Administration, Payroll, ESS and MSS. Project: PeopleSoft HCM Upgrade 7.5 to 8.3 Duration: 6 months Industry: Transportation – Airlines Work Performed: As Project Manager, created project plan, managed all phases of project including internal and external resources. Managed timelines, issues and all communications to leadership team. Assisted functional team in all areas of project, resulting in hands-on experience in HR, Ben Admin, Payroll and T&L modules. Project: PeopleSoft HCM Benefits Administration Implementation Duration: 4 months Industry: Transportation -- Airlines Work Performed: Hands-on Project manager, created project plan, managed resources, issues, and all phases of project. Participated heavily in creating event classes, event rules, and testing. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Project: PeopleSoft HRMS Implementation PS 7.5 Duration: 9 months Industry: Transportation -- Airlines Work Performed: Hands-on Project Manager responsible for managing both functional and technical resources, as well as all other aspects of the project. Led company through software selection, implementation and roll-out of HR, Base Benefits, Payroll for North America and Time and Labor version 7.5 Skills Profile Functional: PeopleSoft HRMS versions 7.5 through 9.0, Human Resources, Benefits Administration, North American Payroll, Employee Self Service, Manager Self-Service, Business Process Design. Attended PeopleSoft University classes as follows: Intro to HR, Base Benefits, Benefits Administration, Payroll for North America, Year-End Payroll, Time and Labor Administration, Competency Management, Training, PeopleTools I, SQR, Query, Advanced Query & Crystal Reporting. Technical: Worked in environments using Oracle Databases; MS SQL Server, DB2 and Unix. User of Windows NT/2000/2005, IBM OS, BEA Tuxedo, BEA WebLogic PeopleSoft Applications: HCM. PeopleTools, Handson experience using SDLC methodology. Software: Excel, Word, MS-Project, Visio, PowerPoint, Outlook, Lotus Notes, PeopleSoft HRMS, Ceridian Education Alverno College, Milwaukee, WI, BA in Business Management & Psychology, May 1989 Professional Affiliations Society of Human Resources Management (SHRM) American Payroll Association (APA) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Sriram S. Konkipudi Talented and results oriented Sr. PeopleSoft Functional Consultant with over sixteen years of industry experience in K-12 Education, Automotive, and Insurance. Over eleven years of extensive hands-on experience in Peoplesoft ERP Implementations, Upgrades, Coversions, and Pos Go-Live Production Support. In-depth knowledge of Peoplesoft module configuration to meet the various cross functional business needs. Extensive PeopleSoft functional expertise in HCM (Core HR, Payroll, Time&Labor, eApplications, Benefits Administration), and SCM (eProcurement, Purchasing, Inventory, Strategic Sourcing, eSupplier Connection), EPM 8.8, UPK, and Application Security. Managed the End-to-End testing of the Payroll Process to validate the Employee data of Earnings, Benefit and General Deductions, and Taxes by running the Paysheet, Pre-Calc, and Pay Confirm processes and all the related reports. Applied the periodic Tax Updates and managed the Payroll year-end process. In-depth experience with data mappings, data cross-walks, data conversions from legacy and other source systems to PeopleSoft. Very adept at presenting innovative ideas and solutions to the CXO level management using state of the art technologies and innovative software solutions resulting in a substantial cost savings and quicker ROI to the organization. Strong expertise in the overall Project Management by applying PMI standards. Excellent knowledge in gathering business requirements, performing Fit/Gap Analyses and developing AS-IS process documents, solution design and preparing the TO-BE process documents. Strong analytical and problem-solving skills combined with very effective communication, and interpersonal skills. In-depth experience in writing ad-hoc SQL, PS-Queries, SQR, and Crystal reports to assist in the Functional Analyses and results validation. SKILL-SET HIGHLIGHTS Payroll Process • Tax Updates • Payroll Year-End Process • Retro Pay • FLSA • Balance Adjustments Open Enrollment • Event Maintenance • Row Level Security • Check Reconciliation • Data Mapping • Data Conversion • Data Purification • Item Vendor Pricing • Procure-to-Pay Process • Purchasing Contracts Requisitioning & Purchase Orders • Inventory Fulfillment Process • Inventory Counts Receiving • Cost Accounting Project Management • Fit/Gap Analysis • Project Scoping • Requirements Determination EDUCATION MBA in Management Information Systems, Fort Hays State University, Hays, KS BS in Mechanical Engineering, Sri Venkateswara University, India EMPLOYMENT STATUS US Citizen CERTIFICATIONS & TRAINING • • • PMI Project Management Professional (PMP) Certification (in progress) Certified PeopleSoft & BI Training (HCM, FIN, SCM, PeopleCode, PeopleTools I/II, Informatica, PS Query, HR, Warehouse Bootcamp (EPM), Application Engine, Benefits, Payroll/Payroll Interface, Purchasing, Inventory, GL, AP/AR, eProcurement, Strategic Sourcing, FDM, and more) Cognos Certified Training (Cognos Series 7, Impromptu, Framework Manager) FUNCTIONAL SKILLS PeopleSoft HCM Human Resources, Base Benefits, North America Payroll, Payroll Interface, Time and Labor, eApplications, Benefits Administration PeopleSoft SCM eProcurement, Purchasing, Inventory, Strategic Sourcing, eSupplier Connection PeopleSoft EPM HCM Warehouse, FDM/SCM Warehouse. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 TECHNICAL SKILLS PeopleSoft Tools: Application Designer, PeopleCode, Application Engine, Workflow Administrator, Integration Broker, Application Messaging, Component Interface, Import Manager, Mass Change, Data Mover, Process Scheduler, Security, Tree Manager, Change Assistant, UPK 2.7.5, SQR, PS/Query, Crystal Reports. Applications: MS Office, Project, Visio, Lotus Notes, Oracle 10g, DB2, DB2/400, SQL Server, Crystal Reports, Toad, DB-Visualizer, STAT 5.2.0, Mercury Quality Center 8.0 (Test Director) Platforms: Windows, UNIX, OS/400, VM/ESA Hardware: Sun Solaris, IBM-AS/400, IBM RS-6000, IBM Mainframe, PCs, Macintosh PROFESSIONAL AFFILIATIONS Project Management Institute (PMI), Society of Automotive Engineers (SAE) PROFESSIONAL EXPERIENCE (Jun 2007 to Present Company: J D M Systems Consultants Role: Senior Functional Consultant Client: Chrysler LLC, Auburn Hills, MI Environment: PeopleSoft HCM 9.0 UPK 2.7.5, PeopleTools 8.48.10, IBM AIX, Windows NT/2003 Server, DB2 As a Senior Functional Consultant provided Functional leadership and direction in the upgrade of PeopleSoft HCM from Version 8.0 to Version 9.0. Conducted workshops and CRP’s to present the Functional design for the upgrade of customizations to the Person Model and Job Data. Successfully integrated the Plant Self Service Kiosk business process into PeopleSoft eliminating the need for third party application hosting and maintenance leading to a substantial savings in fees paid to the vendor. Implemented UPK module as a training aid for the newly upgraded HCM 8.9. • • • • • • • • Developed comprehensive functional/technical documentation for the highly customized business process. Tested the HR to Payroll delta changes interface that runs every pay period to load Job Data. Reviewed the PeopleSoft Tax Update documents to ensure all pre-requisites are fulfilled before applying the Tax Updates. Reviewed table structures in the new version and provided Data Mapping and Cross-Walks as needed. Coordinated with business to validate the payroll results to ensure the updates were applied accurately Directed integration of self-service kiosk applications and PeopleSoft for Chrysler. Led technical resources in developing PeopleSoft integration solution. Saved $500,000 in third-party fees for application hosting and eliminated majority of training costs. As Team Lead, managed User Productivity Kit (UPK) implementation for use as training solution for highly customized PeopleSoft application. Reduced costs by developing hosting solution. (Jun 2006 – Jun 2007) Company: VEE INC., Southgate, MI Role: Project Manager / Functional Lead Client: California State Automobile Association Planned and led upgrade and integration of PeopleSoft modules, and server/infrastructure migrations. Supervised project teams, including technical and system administration resources. Prepared project plans. Involved in defining project scope and definition. Prepared and delivered presentations and Conference Room Pilots. Designed document templates, and communicated effectively with business customers. • • • • Served as Functional Team Lead on the implementation of PeopleSoft 9.0 Purchasing and Inventory module upgrades. Configured Business Unit and Product related options for both PO and IN modules. Conducted CRP’s and workshops to the business users on the new functionality. As a Project manager for the infrastructure project managed the infrastructure planning and server migration to bring them in house from EDS. Planned the risk management and mitigation. Improved productivity and performance levels by streamlining requirements gathering. Delivered major savings and improved turnaround time. Company: J J & Associates, Detroit MI Role: Functional/Technical Consultant Client: Detroit Public Schools/Compuware AMC (Nov 2003 to Jun 2006) As a Functional/Technical Consultant implemented the upgrade of PeopleSoft HCM, Benefits Administration, Payroll, and Time & Labor modules to Version 8.8 from Version 8.3. Managed the post go-live Production support and ongoing customizations of the application. Coordinated the implementation of PeopleSoft EPM 8.8 for the HCM and Financial & SCM Data Warehouses. Environment: • • • • PeopleSoft 8.8 – HCM, Payroll, Time&Labor, PeopleSoft EPM 8.8, Peopletools 8.43.x, Unix, Windows2000/NT, Oracle 8.x Provided functional support, direction and troubleshooting in upgrade tasks. Liaison between functional users and technical developers. Gathered user requirements, prepared design documents. Directed and assisted the Payroll department staff on the configuration and setup of the Payroll module. Analyzed all Payroll reports, tax report and reconciliation reports and directed the retro fit efforts as needed including thorough testing. Held mapping and data purification workshops for earning and deduction codes. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • Reviewed the year-end process documentation from PeopleSoft and applied the necessary year-end patches and bundles in preparation for W-2’s, 1099’s etc. Reviewed the tax updates per schedule and applied them to the database as needed. Worked with Payroll dept staff and the bank to roll out the DDP process for all the employees (before that it was only through a check) Automated the process of Garnishment payments through Accounts Payable by turning on the App messaging process through Integration Broker for Friend of the Court, Writs, Tax Levys, and other vendors. Implemented the vendor sync process between Accounts Payable and HR/Payroll. Re-engineered the client’s Business Processes and created functional design documents for the Pay Check printing and distribution process. Helped the business in the configuration and set up of control tables for all the other application modules. Managed the End-to-End testing of the Payroll Process to validate the Employee data of Earnings, Benefit and General Deductions, and Taxes by running the Paysheet, Pre-Calc, and Pay Confirm processes and all the related reports. Provided Functional/Technical leadership and mentored the implementation and development team members, and knowledge transfer to functional department resources. Company: J J & Associates, Detroit MI Role: Team Lead / Functional Consultant Client: Detroit Public Schools / Compuware AMC (Nov 2001 to Oct 2003) As a Team Lead / Functional Consultant was responsible for identifying, understanding, and implementing innovative solutions in the implementation of the PeopleSoft 8.4 Financials & SCM, modules included Purchasing, eProcurement, Inventory, and Strategic Sourcing modules. Implemented PeopleSoft 8.4 Strategic Sourcing and the eSupplier connection modules, and subsequently as a Team lead was responsible for production support. Environment: PeopleSoft Financials & SCM 8.4, Peopletools 8.43.x, Unix, Windows2000/NT, Oracle 8.x • • • • • • • • • • Performed scoping and fit/gap analysis for the implementation of Strategic Sourcing and eSupplier Connection. Responsible for module configuration and setup of foundation tables and Vendor security. Worked with the training team to develop external Vendor training material for the eSupplier Connection module training. As a team lead managed the conversion and setup of a new warehouse in the Inventory module. Provided project plan, timeline and resource requirements at a detailed level. Streamlined the Textbook Annual Order Processing in eProcurement, Purchasing, and Inventory modules. Provided the Warehouse management with the functional expertise in executing the Physical and Cycle Count process by conducting workshops and planning meetings. Developed specifications and guidelines for data mapping and programming. Managed the creation of a many highly complex SQR reports, PS/Queries, and interfaces to meet the business requirements. Analyzed security requirements and implemented application security framework. Coordinated the overall testing effort including system, parallel and regression testing. Company: J J & Associates, Detroit MI Role: Team Lead / Senior Software Consultant Client - Detroit Public Schools/Compuware AMC (Mar 2000 to Oct 2001) Involved in the upgrade of PeopleSoft HRMS, Benefits, and Payroll from Ver. 7.0 to 8.3. Performed functional and technical fit/gap analysis, regular walk-through with the end users, testing for user acceptance, and interaction with functional team for customization specifications. Reviewed the functional and technical design specification documents and implemented customizations to PeopleSoft HRMS v8.3 to facilitate various HR, Benefits, Time & Labor, and Payroll functionality and processing. As team lead managed the Benefits positive enrollment process. Environment: PeopleSoft HRMS 8.3, HR, Benefits, Payroll, Time & Labor, Windows NT, AIX and Oracle 7.3 • • • • • • • • • • • Involved in configuring and setting up the foundation tables for the Core HR, Payroll, and Self-service modules. Involved in the retro-fit of SQR reports and PS-queries. Worked with the Implementation Team as a liaison for the business users for issues related to the upgrade. Production Support for monthly Payroll processes, which includes Pay sheet Creation, Preliminary and Final Calculations, Pay Confirmation and Printing the Paychecks and reconciliation. Customized interface programs to transmit data from the Payroll tables to external vendor systems such as Benefits, Employment Verification, Social Security Administration, and Direct Deposits to Banks etc., Implemented complex customizations to the Check Printing and distribution, Payroll Register, Check Reversal, Check Reconciliation, and Overtime Report SQR programs. Involved in setting up the PeopleSoft Payroll setup tables like Earnings, Savings Plans, General /Benefit Deductions etc. Customized the Payroll posting interface to Financial General Ledger application. Customized the PeopleSoft Leave Accrual Process as per Business requirements, which runs every pay period. Created a SQR to load Incentives, Awards and Bonus into the Pay Earnings table after Pay sheets are created Worked with the business to successfully complete the Benefits Positive enrollment process for all the employees. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Vamshi Krishna Professional Summary PeopleSoft Techno‐Functional consultant with 7+ years of experience in PeopleSoft HRMS (global Payroll, Payroll for North America, Base Benefits, Benefits Administration, Time and Labor, eBenefits, eProfile and ePay, eRecruit). Strong technical expertise in module interfacing, upgrading, conversion, development, data migration, Production support, Module Development and reporting based on PeopleTools 8.48,8.46,8.45,8.42/8.x/7.x and writing/debugging PeopleCode. Experienced with Object based PeopleCode, used methods and build‐in functions. Extensively worked on SQR 4.x/6.x, Crystal Reports 5.0/6.0/8.0, PeopleCode, Application Engine and PeopleTools, Component Interface, Application Engine and Process Scheduler. Strong PeopleSoft technical skills include People Tools (Application Designer, People Code, Application Engine, Component Interface, File Layout, Process Scheduler, Integration Broker, Workflow, Query, Data Mover, Security Administrator, and Definition Security), SQR, n‐Vision and Crystal Reports. Progressive Technical experience in customization, implementation, development, deployment, integration, data conversion, training, reporting and support of PeopleSoft HRMS 9.0/8.9/8.8/8.3/8.01/7.5 which includes HR, Payroll, Time and Labor, Recruiting,Benefits, Benefits Administration and Campus Solutions, Student Financials, Student Admin, Student Record, eperformance modules. Software Quality Assurance and Quality Control Consultant with 6 years experience in Functional, Regression, System Integration (SIT), Acceptance (UAT), Load/Performance, Security and Performance testing, Beta Testing. Developed/ Maintained several Test cases, Test scripts, Test Plans, Black Box, White Box Testing, Defect Tracking using HP Quality Centre. Expertise in all phases of the systems development life cycle including requirements definition, data conversion, data mapping, system implementation. Very strong understanding & proficiency in implementing interfaces and workflow automation. Involved in techno‐functional analysis, gathering user‐requirements, project development, troubleshooting system issues, data conversion and production support. Performed several implementations and upgrades. Involved in installation, configuration & administration of 8.3/8.8 and provided post‐production support after implementation. Extensively involved in testing & debugging Self Service applications, Payroll, Time & Labor, Benefits, eRecruit. Possess excellent communication and interpersonal skills and a very good team player. Technical Skills PeopleSoft HRMS/ELM (9.0, 8.9, 8.8, 8.3, 8.x, 7.x) Application Designer PeopleTools Application Engine File Layout Security Administrator Object Security Tree Manager Integration Broker PS Query Crystal Reports Production Support Performance Tuning Trouble Shooting PL/SQL Data Mover Operating Systems Windows 2000, 2003, NT UNIX Databases Oracle 11g/10g/ 9i/8/7.x MS SQL Server DB/2 Applications PeopleCode Component Interface Portal SQR Workflow nVision Core HR Base Benefits Payroll TAM/eRecruit Benefits Admin Time & Labor Candidate Gateway eperformance Work Experience Hewlett‐Packard, NJ June’08 –Current Role: PeopleSoft Techno/Functional Analyst Project: Design, Development and Reporting Responsibilities: Extensively worked with the HCM Upgrade team and functional users in order to develop, support and resolve technical issues in Workforce Administration, Payroll, Benefits, Time and Labor and Talent Acquisition Management Modules, during the upgrade from v8.3 to v9.0. Designed, Developed and tested Permission lists, users, Roles and assigned roles to users. Worked with Business Analysts to get the Business process information for the custom built pages and Custom Records for Query. Developed an SQR to calculate the Time Taken for Requisitions to be filled. This includes the internal as well as external postings and Approved Historical Requisitions Report in TAM Designed and developed the PeopleSoft applicant job search functionality in Candidate Gateway based on Job Category instead of delivered Job Family. Modified existing offer letter report formats and developed XML Publisher reports using PS query. Designed and developed client specific reports (C-2 form, C-11 form, Provisional report, Board report) using XML Publisher and application engine process. Extensively worked with PSQuery tool and generated adhoc queries. Involved in setup and design of automated benefits enrollment process, setting up core tables in HR and Benefits Administration, defining eligibility rules and creating event rules. Devloped interfaces to send the Active garnishments into Financial modules. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Identified a generic set of input data that is sent to the TCD systems and also determined a generic set of output data that is produced by various TCD systems. Developed Inbound and Outbound interface to validate and send Payroll Data to ADP. Customized the SST e‐Notifications that managers receive once the Applicants have accepted the offer in Recruiting. The managers would then complete the hire through MSS in eRecruit. Designed and Developed the Taleo New Hire Interface in Recruiting and served as the point of contact for this interface. This interface loads the Taleo new hires into PeopleSoft. Performed the Data mapping and Data Analysis of various tables in Recruiting Module. Assisted the Oracle offshore team with the Manage Hire Process after the Taleo load is completed for e‐recruit Module. Customized existing Peoplecode for various objects in HR,Payroll,Benefits, eRecruit, eBenefits modules. Designed and developed the Job Requisition Report and customized the Diversity of Hires report as per the business needs. Developed and Customized App Engine programs involving Component Interfaces as a part of the upgrade to 9.0. Developed Application Engine programs and used File Layout and Component Interface to load data from flat file to PeopleSoft system. Written and modified PeopleCode for validations. Analyzed the customizations to the delivered SQR reports and worked with the functional analyst to determine if the customizations need to be reapplied or retired. Developed SQR reports for premium journal Reports in Benefits and compliance reports and Garnishment Reports in Payroll. Worked on payroll process such as Pay Sheets, Pay calculation, Pay confirmation and created Paycheck for the employees on off cycle and on cycle basis. Created pay calendars to process payrolls. Developed Conversion Programs to move data from the legacy system into PeopleSoft tables using SQR as the primary tool and generated status reports after performing validation. Worked on various People Tools such as Application Designer, Data Mover, Maintain security, Object Security, Process Scheduler, PS Query, and Application Engine. Involved in setting up custom ePerformance text catalog settings and Notifications based on requirements. Customized and developed ePerformance 9.0 as per the BRD’s. Created Data Mapping Documents for ePerformance and TAM/eRecruit Modules during the upgrade. Added Text for Self‐Service Pages and Email Notifications in eperformance and TAM/eRecruit Modules Developed Inbound and Outbound Interface Programs by using Application Engine and Component Interface/ File Layout/ SQR to load the data into HR, Payroll and Benefits tables. Environment: PeopleSoft HCM 8.3/9.0 (HR /Payroll/Benefits/T&L, TAM, ePerformance) People Tools 8.48, 8.19, 8.00, 8.22 SQR, People Code, App Engine, Oracle 9i, NT City Colleges of Chicago ‐ IL June ’07 – Mar’08 Role: PeopleSoft Techno/Functional Analyst Project: Development and Support Responsibilities: Responsible to perform enhancements to HCM/Payroll/Benefits and Campus Solutions (Student Admin/Records, Financial Aid, Student Financials) for v8.3.Modified and tested pages, menus, queries and SQR programs for enhancements. Was Extensively involved in the implementation of the Payroll Interface Module. Worked on Campus Solutions (Student Records, Student Admin) for the SA team and developed complex logic driven SQR’s to accommodate Enrollment Trend Analysis reports by Term/Fiscal year, Age trend analysis reports, ICCB Reports, Rostr Reports, Stat Reports, NRS Reports, DW Files and also was involved in Unit testing the same. Work included research and population of setup tables associated with HR, Base Benefits, eBenefits and Payroll, analysis and application of requested customizations respectively. Created Document templates and also modified the existing Enquiry pages in eperformance module as per the business requirement. Was Involved in Technical Support of Candidate Gateway applications. Extensively involved in team meeting in defining system settings, document types, rating models and performance criteria’s for the eperformance module. Used Mercury Quality Center to develop and track the status of test Scripts. Pro‐actively solved problems, determining issues within the specs that were not reflected in the data. Developed and performed UAT for various HR, Benefits and Payroll. Inbound/Outbound interfaces using Application Engine Programs. Developed Outbound interface SQR’s for PeopleSoft HRMS Benefits and Payroll module to extract benefit/insurance information from PeopleSoft tables and send to respective vendors. Analyzed, designed and developed various SQRs like Garnishment reports, General Deductions Report, Termination Report, Absence Report, Fund report, Severance Report, Unemployment Wages Report, New Hires reporting by locations and fund locals, multiple locations worked, Quarter to date Labor hours Report, and employee Benefits report. Developed an interface to read the data from KRONOS into PeopleSoft Time and Labor Module. Work with user community to provide online module support where needed along with Ad Hoc reporting requests in HCM, Campus Solution modules in PeopleSoft. Technical responsibilities included create and develop interface programs and create customized reports in SQR and App Engines .Developed Technical design specs, program coding/debugging, unit testing, system testing, user acceptance testing in Financial Aid, Student Records, and Student Financials, Admissions, Campus Community modules Set up the Savings Plan table and processed, resolved issues and confirmed the deduction in Payroll Interface Module. Used Record, Page People Code to achieve the business logic for the users to create Master Stat, Grad Stat, and Facility Stat File Creation in PeopleSoft Campus Solutions 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Developed an SQR to calculate the Time Taken for Requisitions to be filled. This includes the internal as well as external postings and Approved Historical Requisitions Report. Developed Custom Time and Labor Reports which included Compare Reports, which were extensively used while transferring data from a Third party system to PeopleSoft Time and Labor. Involved in the setup of Deduction Data, Earnings Data, Payroll Schedules in the Payroll Interface module as per the Business rules. Set up Employer Match and sent appropriate deduction information for each payroll cycle across to ADP using Payroll Interface. Involved in developing SQC’s to standardize the headings across all the reports developed. Environment: PeopleSoft HCM 8.3/9.0 (HR /Payroll/Benefits/eBenefits, ePerformance) People Tools 8.48, 8.19, SQR, DB2, UNIX FedEx, Memphis, TN Nov’06 ‐ April’07 Role: PeopleSoft Techno/Functional Analyst Project: Development and Support Responsibilities: Worked closely with the HR, and Payroll department heads and users to gather information for designing the Interfaces, Reports for calculating the employer match. Designed and developed an Inbound Interface to read the data from the 3 Media‐Out files from Vanguard for all defined contribution savings plans and load them into the PS_SAVINGS_PLAN and PS_GENL_DEDUCTION table with appropriate Pre‐Tax, After‐Tax, Catch‐Up employee deduction percentages, hardship withdrawals new loans and loan payoff amounts. Modified delivered XML Publisher templates PYCHKUSA and PYADVUSA for check printing / advice form printing specific to client requirements. Designed and developed an SQR report of all the New Loans entered into payroll and also generated a PDP report for all the employees who have a change in their contribution percentage towards the savings plan. Converted Legacy data from ADP into PeopleSoft Payroll for NA. Performed data mapping and created test scenarios for the same. Developed online PeopleCode and created a process request to call an SQR, which will calculate the employer match for all the employees for online checks. Created a new JOB and attached the Employer Match SQR to the PSPPYRUN COBOL process and added the row level security to the RUNCTL_PAY_CAL component. This will run the SQR for every payroll that is processed. Set up Benefit Plans of the plan type 40,4Y, 4Z and Benefit Programs to identify the Pre‐Tax, After‐Tax, Catch‐Up contributions for the 401K Retirement Savings Plans for the Regular, Pilots, Puerto Rico employees as per the Business Requirement Specification document. Implemented the company match on employee 401K Catch‐Up contributions and calculated the match on a per pay run basis as per the specified formula. Extensively involved in troubleshooting Payroll issues during the Pay Calc and Pay Confirm processes. Resolved the issue where Benefits Open Enrollment page in Self Service was showing the costs as annualized instead of per pay period. Changed the Self Service Configuration on each Benefit Program. Designed and developed the following SQR reports: Employer Match Detail report, Employer Match Exception report, Employer Match Summary report by comparing calendar year Vanguard contribution data to FedEx Payroll year to date contribution totals. Set up deduction codes in the PS_F_CUSTOM_PARAMS table and set the corresponding limit amounts for Non‐Pilots, HCE, Puerto Rico and Non‐PR employees for the 2008 calendar year. Used UNIX environment to run the Interface and different reports that were developed. Prepared test scenarios for UAT, System testing for developed reports and interfaces and prepared a detail document on the same. Customized number of SQRs/PS Queries/Crystal Reports etc to suit to the business requirements. Worked extensively on SQRs to bring them in sync with the new feature brought in PS 8.9. Environment: PeopleSoft HCM 8.9 (HR /Payroll/Benefits) PeopleTools 8.46, SQR, DB2, and UNIX State Farm Insurance, OH June’05 to Oct’06 Role: PeopleSoft HRMS Consultant Project: Implementation Project Responsibilities: Involved in analysis, design, development, testing and implementation of PeopleSoft HRMS, Payroll, Benefits and benefits administration modules. Involved in Building and managing a comprehensive benefits system tailored to the particular needs of the organization, from automated enrollment and billing to the selection of multiple benefit programs. Automatic event maintenance, enrollment and billing and Comprehensive Reporting and Analysis. Created / modified various Crystal Reports based on PS Queries. Troubleshoot and resolve PeopleSoft HR, Payroll production issues and develop custom program code and system objects to serve client needs. Developed online objects using Application Designer as per the design requirements and extensively used PeopleCode (Record PeopleCode, Application Engine PeopleCode and CI PeopleCode) for the online validation and to implement the business rules. Used Data mover to export / import data from the PeopleSoft tables to the data files Extensively used integrating tools like Component Interface to integrate, validate and load data into the PeopleSoft payroll tables Modified and added new PeopleCode by using new Classes and Objects to accommodate new customizations to meet Business requirements Modified the Dental plan SQR report as per the design document. Fine tuned the long running batch process by efficiently tuning the complex SQL’s and bringing down the running time Extensively involved in generating workflow notifications and emails routing to the correct destinations by defining the roles and rules 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Involved in Fit-gap and Business process reengineering and end user training. Provided functional assessment for current PeopleSoft business processes and recommended improvements for processing in 8.9 environments and also Conducted end‐ user training sessions, and provided documentation for all benefit plan types. Unit tested the developed application and created test scripts and test cases for the Unit Testing and System Testing Worked on PS/Query tool to generate Ad‐hoc queries, analyze the query results and to generate SQR reports. Environment: PeopleSoft HRMS 8.9 (HR / Payroll/Benefits) PeopleTools 8.45, SQR, Oracle 9i, Windows NT / 2000. Winn‐Dixie, FL Sep’04 – Mar’05 Role: PeopleSoft Consultant Project: Development and Support Responsibilities: Resolution of Pay calculation, Pay confirmation and Benefits administration issues/abends. Involved in setup and configuration of Time Collection Devices (TCD) to help employees report time through Time clocks into the PeopleSoft Time and labor system. Customization of SQR Reports for Various Payroll Data including Paycheck data, deduction, Earnings, Balance Data, Employee work hrs by Employee and Location Designed and developed the HR, Benefit, Wage verification statements. Wrote PeopleCode to implement the business rules and to validate the data entry process Resolved issues concerning elapsed time and punch time errors. Set up Workgroups, TRC’s, TRC Programs, Rule programs, Value Lists, Static and Dynamic groups. Developed custom Time and Labor Rules to take care of Rounding Rules, Meal Over times and Scheduled Day off. Managed exceptions and approve time by time reporters, reviewing attendance history, requesting batch approval process. Set up Comp Time plans as per company requirements and enrolled employees into these Comp Time Plans. As part of the production support team, after the post implementation process, supported the entire people soft system involving HR, Benefits, Payroll, eBenefits, Benefits Administration modules. Environment: PeopleSoft HRMS 8.8, Tools 8.42, Time and Labor, Payroll, Benefits, SQR, PSQuery, DB2. BJs, MA Jan‘03 –Aug ‘04 Role: ‐PeopleSoft Technical Consultant Project: Upgrade Project 7.58 to 8.3/8.8 Responsibilities: Involved in PeopleSoft Upgrade (7.58 to 8.3/8.8) (HRMS, Payroll, Benefits and Benefits Administration, Time & Labor, e-Compensation, ePay, e-Recruitment, e-Benefits). Core member of upgrade team (7.58->8.3 and 8.3->8.8) and provided feedback and document customization to help in future upgrades of the system. Prepared and analyzed the Compare Reports to identify the customizations done to version 7.58 panels, panel groups and menus. Identifying customizations to the underlying tables - new fields and indices. Modifying, converting and testing panels, panel groups, People Code and menus. Compare PeopleSoft Version 7.58 Reports Vs Version 8.3/8.8 and change accordingly. Using the Upgrade Assistant, modifying and running numerous Application Engine programs in the upgrade process Involved in creating DDD (Data Definition Documents), TDD (Technical Design Docs), Mappings by analyzing the BRDS (Business Requirement docs) delivered by functional experts. Involved in gathering & defining requirements, overall scope definition in terms of functional & technical requirements, legacy system integration, testing and debugging. Extensively worked on Component, Data Buffer classes, Scroll buffer classes, Grid classes, Rowsets to modify the behavior of panels Involved in organizing the Payroll Process using Pay Groups, Pay Calendars, and Pay Run Ids. Also created pay sheets used to deposit data required for employees pay calculations for each pay period. Worked with Component Interfaces and Business Interlinks. Creating process definitions and groups for process schedulers to run the SQR Reports Developed and implemented a comprehensive custom purge script to clean up eleven Database tables and various logs/traces generated by Application Server, Process Scheduler, Web Server, and Application Engine by setting up the time limit as 45 days. Developing and customizing existing Reports per End user/Client requirements using reporting tools SQR, Crystal Reports, and PS/nVision. Environment: PeopleSoft HRMS 7.5, 8.3, 8.8, Windows NT, Oracle 9i. Hartford Financial Services, CT May’02– Nov’ 03 Role: PeopleSoft Techno‐Functional Consultant Project: Development and Support Responsibilities: ‐ 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Created an App Engine and CI, which would insert staging table data to Job records. Modified a Tuition Exemption SQR Report, which would print the Dependent data along with the employee information. Technical Developer for HCM Campus Solutions/Student Admin modules. Involved in designing the technical and functional specifications for all the process changes with the new release for the upgrade process. Did fit gap analysis between business process and Financial Aid . Involved in generating Security and Auditing Reports in Student Records, Student Financials , Recruiting and Admissions Modules. Created a new page with a gird to select the employees. Customized several PeopleSoft delivered SQR reports as per the business needs using SQR, PS/Query Modified several SQR programs for data validation and Error handling to load data into system tables from the given CSV files. Submitted several processes to the Process Scheduler to run daily tasks at a specific time, or to run processes recursively at a specific interval. Responsible for customizing the application by creating the new records, fields, pages, Components, menus, Process Definitions using Application Designer. Created several Run control pages and Components to collect user input‐parameters and run reports. Involved in implementation of open enrollment process with predefined Benefits Used Stat tool to migrate programs. Environment: PeopleSoft HRMS 8.9(HR, Payroll, Benefits) Tools 8.45, Oracle 10g, Windows NT Tribune, IL Jan‘02– Apr’02 Role: PeopleSoft Technical Consultant Project: Production Support Responsibilities:‐ Involved in the development of online objects using Application Designer as per the design requirements. Customized the PeopleSoft delivered application as per the changes required by the users and tested successfully before it is moved to production. Used PS Debugger and PS Trace/Debug options to capture the errors on various PeopleCode and SQL code. Extensively used SQL Trace / PeopleCode Trace extensively to debug the SQL errors occurred in the online application. Created several Run control pages where user can input the parameters to run a report. Effectively worked on resolving the payroll errors occurred during the payroll process. Used Application Engine and Component interface extensively in writing the interface programs so as to validate the incoming data from the third party systems. Integrated Health care & Insurance vendors with PeopleSoft for data Transfer. Used Component Interface to load data from the third party system into PeopleSoft Employee tables like PS_JOB, PS_PERSONAL_DATA, PS_PERSON, PS_NAMES, PS_ADDRESSES etc. Documented user requirements and developed specifications for customization of PeopleSoft HRMS. Environment: PeopleSoft HRMS 8.8(HR, Benefits, ESS/MSS) Tools 8.42, Oracle 9i, W 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Vani B. Row Summary Over 12 years experience with PeopleSoft HCM; led implementation teams; post implementation production support; developed Implementation strategy; extensive PeopleSoft knowledge; entire implementation life-cycle. About 16 years of work experience as a business analyst with an MBA degree; 15+ PeopleSoft implementations. Worked with most Big 4 Consulting firms. Recent Higher Education implementations. US Citizen. Summary of Skills and Tools • • • • • • • • • Experience with Global rollouts. Fit-Gap analysis, analysis of customizations and design of functional and technical specifications. PeopleSoft Self-service Applications. Project Management skills. Strong Payroll, Recruiting Solutions, Self-Service Applications, Benefits Administration. PeopleSoft, PeopleTools, Peoplecode, SQR, Security, Application Engine, Crystal Reports, nVision. Strong SQL, Microsoft Project, Excel, Access , Word and PowerPoint. Mentoring of Junior Technical Staff and user community. Strong communication and presentation skills. Professional Experience Aristocrat Technologies, Las Vegas, NV & Sydney, Australia PeopleSoft Core HCM, Benefits Administration, Payroll 9.0 01/09 – Current HR Functional Lead for a Global Implementation across 12 countries. Scoping, estimation and planning of the project – Fit Gap, Module Selection, Configuration, Design, Interfaces, Conversion and Integration Testing with HR, Benefits and Payroll. Created and implemented the Test Plan. Columbia University, New York, NY PeopleSoft Core HCM, Base Benefits, Payroll 9.0 05/08 – 12/08 As Test Lead, developed the Test Planning Strategy and detailed Test Plan for the HCM Upgrade from 8.8 to 9.0 Defined detailed scenarios, scripts and conditions for all end to end processes for both delivered functionality and customizations including multiple interfaces. including Manager Self-Service. Defined new scenarios for the Person Model and Profile Management. Defined detailed plan for scripts creation and execution plan for Functional, Performance and Parallel Testing. Testing for rollout of ePerformance with upgrade. Defined test strategy, created scenarios, conditions and scripts. Testing and communication of 75+ interfaces with external systems for integration including and post UAT, Parallel Testing, Mock Go-live , Go-live and Post production support.. 06/07 – Current Idaho National Labs, Idaho Falls, ID PeopleSoft Core HCM and Recruiting Solutions 8.9 As Functional Lead, led the upgrade effort from PeopleSoft 8.8 to 8.9 for Talent Acquisition Manager and Candidate Gateway. Led the Business Process Sessions, Fit Gap Sessions, effort estimation and prioritization for customizations, modifications to upgrade scripts, provided the table setup structure, configuration, created the test plan and executed with test conditions, test scripts and test scenarios, go-live and post-production support. Provided knowledge transfer through structured Demos, test scripts and training. Complex implementation involving multiple databases inside and outside the firewall requiring consistent synchronization and Applicant IDs from multiple databases in 8.8. Provided a batch schedule for delivered and custom processes in all databases. Change management, training and post 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 production support for the new processes introduced including screening and referral programs. Additional changes included modification of the delivered approval process through configuration using the Approval Workflow Engine. Post implementation support, enhancements and rollout of new functionality – referral processing, integration with enhancements to other modules. 10/07 – 11/07 Partners Healthcare, Boston, MA PeopleSoft Core HCM, Talent Acquisition Manager and Candidate Gateway Subject Matter Expert for special troubleshooting issues for a heavily customized TAM/CG implementation across 12 Business Units, including multiple SetIDs and Site IDs with several customizations. Provided the table setup structure, created the test plan with conditions, scripts and scenarios and provided guidance for the execution. Resolved issues with conversion data and identified gaps specific to the healthcare requirements and restrictions for Manage Applicant, Screening, Duplicate Applicant processing, modification of conversion scripts and compliance for OFCCP. 06/07 – 10/07 Boston College, Boston, MA PeopleSoft Core HCM, Payroll, Talent Acquisition Manager and Candidate Gateway Audited the configuration for the upgrade of Talent Acquisition Manager and Candidate Gateway (eRecruit 8.9) from 8.3 Test plans, cutover plan and change management efforts for the upgrade, Support of UAT and go-live efforts for the Upgrade. Accountability for testing and setup for all upgraded data including configuration for old and new templates. Identified and resolved issues with upgraded data, attachments, applicant logins for existing applicants and compliance related issues. 05/06 – 05/07 City of New York, New York, NY PeopleSoft Core HCM, eRecruit, ESS and MSS As Solution Architect for Accenture, designed a custom solution for Planned Action Report using functionality from PeopleSoft Recruiting Solutions 8.8 – eRecruit, eRecruit Manager Desktop, Recruit Workforce, eProfile and eCompensation Manager Desktop. Analyzed designed and managed the build of customizations impacting the Benefits processes. Identified, documented and reviewed Test scenarios, conditions and scripts for integration test for Job related processes and Benefits processes. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 09/05 – 04/06 Miami-Dade County, Miami, FL PeopleSoft Core HCM and Recruiting Solutions 8.9 Functional lead for implementation of Core HRMS, Talent Acquisition and Candidate Gateway (eRecruit 8.9) for the Miami-Dade County using a Structured Methodology. Business Process Re-engineering and Fit-Gap Analysis for the county’s recruiting processes for over 50 county departments. Led user sessions with 50+ users across multiple departments and varying priorities to achieve consensus. Configuration, setup and design for the entire recruitment life-cycle from creating Job Openings, Job Postings, Applicant experience, Job and Applicant Searches, Screening processes for minimum qualifications and preferences, applicant interview, selection, job offer and hire process. As part of configuration, setup templates, accomplishments, competencies and Job Profiles. Designed customized approval routing and notifications. Incorporated additional functionality to meet needs of bargaining units, layoff procedures, Veteran’s Preference. Worked with Oracle customer connection. Implementation of Position Management. Customizations to leverage the functionality of the new Person model in 8.9. Setup of foundation tables, job code tables, rate code tables, salary plans, salary grades and step. Extensive analysis of competencies for use between TAM, CG and ePerformance. Design of Business Processes for Recruitment, Compensation and Testing for the same. Configuration and setup of Workflow for Recruitment. Online modifications using Application Designer and PeopleCode. CNF Worldwide HCM and Benefits Administration Upgrade 8.0 to 8.9 04/05 – 08/05 Offshore Technical Manager in India for the HRMS and Benefits Administration upgrade from 8.0 to 8.9. One of the largest logistics management companies with the world. Structuring of the upgrade project plan using a Global Delivery Model. Upgrade planning for databases, copies of production, application of upgrade scripts. Design and planning for retro-fitting of customizations for SQRs and online modifications. Unique setup for drivers, benefit programs, benefits plans, eligibility and event rules for this employee population. Customizations in place to facilitate the processing for the same. Setup of eBenefits as a part of the upgrade. 09/04 – 04/05 Wells Fargo Bank, San Francisco, CA PeopleSoft HCM 8.3 eRecruit Phase II of largest eRecruit implementation. About 500,000 applications a year; 145,000 employees. This phase involved improving Business Processes for better user experience for internal and external users. Worked closely with the user experience team. Requisition management from Manager and Recruiter function. Defined Business and Functional Requirements, wrote specifications; developed and implemented the test plan. 03/04 – 08/04 Citigroup Latin America, Fort Lauderdale, FL PeopleSoft HRMS 8.3, Base Benefits Lead for Argentina Modifications – Responsible for Analysis, development, testing and delivery of modifications for Argentina – the largest roll-out of a 18 country implementation. Co-ordination with teams and users located in multiple regions and countries for this roll-out while maintaining standardization with other implementations world-wide. This implementation included customizations to facilitate the unique benefits for some of the Latin American countries including government provided benefits and child-care. Setup of benefit programs and benefit plans to accommodate these requirements. Production Support for Latin America. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 11/03 - 03/04 University of Rochester and Strong Medical Center, Rochester, NY PeopleSoft HRMS 8.8 - HR, Benefits Administration, Time & Labor, Payroll, eRecruit Setup for the Multi-lingual Self-service applications - eProfile, eRecruit, eBenefits, ePay, eCompensation and eDevelopment. Workflow for the selfservice applications and also the base modules. Setup security - roles, permission lists for the implementation. Fit-gap from a workflow perspective. Designed and developed workflow solutions for the implementation. Configuration and setup of eBenefits for Benefit Administration for Medical, Dental and Life plans. Testing of Event Maintenance for the eBenefits setup 06/03 - 10/03 Capital One, Richmond, VA PeopleSoft HRMS 8.8 - eRecruit, Recruit Workforce Requirements gathering and Fit Gap Analysis for the eRecruit and Recruit workforce module, mapped current business processes to PeopleSoft business processes. Analysis of functional needs to be met by multiple systems managing a large recruiting machine. Managed the Project plan for the Analysis phase. 04/03 - 06/03 Diageo Plc, Stamford, CT PeopleSoft HRMS 8.3 - eProfile, eBenefits, ePay, eCompensation, and Manager Desktop Requirements gathering, fit-gap analysis for self-service modules using a custom portal. Setting up of several life events for eBenefits and testing for the same through Event Maintenance in the Benefits Administration module. Setup and configuration for these modules. Workflow and security followed by development of test plan and writing test scripts. 10/02 - 3/03 Ford Motor Company, Detroit, MI PeopleSoft HRMS - Base Benefits and Benefits Administration 8.3 Functional Analysis for the Base Benefits and Benefits Implementation for Medical, Dental, Life and Disability; led Fit-gap sessions; requirements analysis; mapped current business processes to PeopleSoft business processes, Table setup and configuration of the control tables for Base Benefits, Benefit Administration and eBenefits Setup of the benefit programs and benefit plans; development of functional specifications. Worked on the Project plan for Benefit related deliverables. Extensive customizations to meet the union requirements. 03/02 - 09/02 Tropical Shipping, West Palm Beach, FL PeopleSoft HRMS - HR, Benefits Administration, Payroll 7.5 and 8.3 PeopleSoft Financials - GL, AP, Purchasing, Inventory, AR, Asset Management HRMS 8 Upgrade - Fit gap analysis and retro-fitting of customizations. Established the security schema with the re-architected Security adminstration. Implemented and retro-fitted Employee Self-service and Manager Self-service. Designed and developed a customized solution for e-timesheets. Used PeopleTools, SQR, Crystal, Application Engine, nVision, workflow for the above. Also, retrofitting the customizations for a database migration from Oracle to SQL Server. Managed user testing for the application. Production support for PeopleSoft Financials; process improvement projects, implementation for remote locations and end-user training. Managed projects for Process improvement. 07/01 - 02/02 The Boeing Company, Seattle, WA PeopleSoft HRM, Benefits Administration Release 7.5 and 8.0 Heavily customized PeopleSoft Application; upgrade from Release 7.5 to 8.0, Fit-Gap analysis, design and development. Fit-Gap for Self-service applications for PeopleSoft 8.0 - eRecruit, eProfile, eBenefits and ePay. Determined requirements, identified functionality required and tailored the adaptations to an already customized application of PeopleSoft. Worked on the set-up and implementation of eRecruit for Internal Applicants. Designed customizations to accomodate requirements on account of Unions and Security Clearances. Team Lead for specific processes within the organization for entire United States Boeing offices, co-ordinated testing teams of 30 individuals located nationwide. Delivered testing plans and executed them. Worked on Reporting requirements from PeopleSoft versus the Data Warehouse. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 07/00 - 06/01 Housecall Medical Resources, Knoxville, TN PeopleSoft HRMS - HR, Benefits Administration and Payroll 7.5 PeopleSoft Financials AP and GL 7.5 Team lead for HR post implementation production support. Resolved issues with Payroll in production; streamlined solutions to meet user needs. Payroll check reconciliation, Interfaces to the third party benefit administrators and Interfaces from the Timekeeper systems. Adventist Health Systems, Orlando, FL 08/99 - 06/00 PeopleSoft HRMS 7.5 - HR, Benefits, Time & Labor, Payroll, EPM. PeopleSoft Financials 7.5 - GL, AP, Purchasing, Inventory. Developed implementation strategy to ensure standardization across this multi-hospital business group while allowing each unit to maintain operational independence. Defined project requirements; drew work plans. Defined the SETIDs, Business Units and department structures. Budget Rent-A-Car Corporation, Orlando, Florida. PeopleSoft Financials 7.5 - Accounts Receivable, General Ledger, Billing. 01/99 - 07/99 Lead for the Billing team - Design and Development of Interfaces - Both Inbound and Outbound Interfaces to and from External Billing Systems. Set-up of foundation tables for the multinational with several business units with various businesses and multiple currencies. Designed solutions to meet requirements, developed specifications for these solutions involving the Rental Agreement. Identified redundancies in Business Processes to eliminate / substitute custom development with delivered functionality thereby conserving Project resources in terms of cost and time. Seminole County Public Schools, Orlando, Florida. 08/98 - 12/98 PeopleSoft HRMS 7.0 for E&G - HR, Base Benefits, Budget Encumbrance and Payroll Modules. PeopleSoft Financials 7.0 for E&G - GL. Configuration, mapping, set-up and population of foundation tables. Managed conversion effort for specific populations. Lead Designer for solutions to meet regulatory requirements - data to the Florida government Department of Education. National Car Rental, Fort Lauderdale, Florida. 05/98 - 07/98 PeopleSoft HRMS 7.0 - HR, Benefits and Payroll Modules PeopleSoft Financials 7.0 - General Ledger and Accounts Payable Configuration, mapping and design of the Payroll to GL Interfaces. Automated garnishment payments generated from payroll by designing and developing an interface to pass payment vouchers to Accounts Payable Analysis and design of reports. Ryder Communications, Fort Lauderdale, Florida. 06/96 - 04/97 As Business Analyst, developed user specifications and requirements for software development utilizing Microsoft products; developed applications utilizing Microsoft Visual Basic 5.0 and 4.0 with Access and Oracle as back-end databases. Crystal Reports 5.0 was used as a Reporting Tool.Worked on Quotation Processing Systems, Order Taking Systems, Program generation wizards and Account Management Systems. ICRA Limited, New Delhi, India - A Corporate debt rating agency. 05/94 - 12/95 As Analyst, assigned ratings to corporate bonds. Similar to analysis by Standard & Poor’s/Moody’’s, studied business operations and analyzed operating performance and industry statistics to determine growth prospects of company; Analyzed financial statements and cash flows of previous years; Created financial models to assess the sensitivity of future financial projections. Ernst & Young, Bangalore, India 06/93 - 04/94 As Consultant, worked on market research, project feasibility studies, mergers, acquisitions, financial and organizational restructuring; developed financial models to analyze variation in return of investments; valuation of stock; recommended strategies on investment / divestment of assets; utilized Lotus 1-2-3 for developing financial models. Education and Training 1993 Indian Institute of Management, Ahmedabad, India. (Rated as one of the top Business Schools in Asia) MBA 1991 Bangalore University, Bangalore, India. BS (Physics, Math and Electronics) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Campus Solutions Consultants 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 C.J Tibbs Peak Performance Technologies - February 2009 – Present Functional lead for Campus Solutions implementation Post production support and testing of Enterprise Portal, Student Financials, Campus Community, Student Admissions, and Contributor Relations (all version 9.0) Helped clients leverage Portal functionality with their HRMS, Campus Solutions, and Financials Fit Gap Analysis Project Management / Upgrade Assistance Integration between Contributor Relations and PeopleSoft Financials Student Financial Item Type Setup for Contributor Relations End user training / UPK Communication Generation XML Publisher / 3C’s Oracle January 2007 – February 2009 Higher Education Consultant Certified in Contributor Relations, Admissions, Student Financials, Campus Community, Enterprise Portal, CRM, and UPK Contributor Relations Worked with clients after reviewing their alumni advancement / fundraising practices on different models for implementation Been heavily involved with Contributor Relations (formerly known as Advancement) since 1999. Worked with beta schools for Contributor Relations such as SMU and Cornell. Setup all integration between PeopleSoft Financials General Ledger and Contributor Relations. Configured Gift and Pledge processing, Membership processing, Giving Club processing. Relationship setup and configuration Joint Communication, 3C’s, and Communication Generation for Contributor Relations. Student Financials Worked with clients to help explain new functionality and how it would be best suited for their environments Trained clients on best practice for implementation and discussed possible areas for workflow improvements Designed and implemented various Tuition Group policies, utilizing a variety of criteria and equations to lessen the data entry by staff Set-up item types for all classifications with links to GL interface Created a wide range of waiver policies to offset tuition and make exception processing smoother Designed and set-up cashiering functionality using the system variables to define multiple cashiering locations with various rules for cahiers and drawer functions Created student payment plans and 3rd party contracts. Set-up and ran credit history processing and collections. Defined communications to collection agencies and past due students. Fit Gap / Project Planning Admissions Worked with clients after reviewing their admissions/recruiting practices on different models for implementation Set-up various examples for review of search/match functionality. Set-up admissions rules Created various 3C flows for different triggered events Created load processes for TS-189 structured information Created a complete auto evaluation process for incoming freshmen Designed and implemented a multi-career security matrix to segment out users CRM for Higher Education Setup integration between CRM and Campus Community Configuration of Online Marketing and Marketing functionality Setup donor solicitation campaigns Setup retention initiatives Setup recruiting and admission solicitation. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 September 2003 - January 2007 CedarCrestone With more than 20 years of successful engagements with the world's leading enterprises, The Cedar Group is a global leader in technology visioning, analytics, strategy and implementation. Senior Consultant Functional Lead for PeopleSoft implementations of Contributor Relations, CRM, Admissions and Enterprise Portal Set up the interfaces from Contributor relations, bookstore, food services and other 3rd party applications Developed self service PeopleSoft Portal for Student Admissions, Student Records, faculty, and staff. Created custom Enterprise Portal pagelets. PeopleSoft Portal security Integrated PeopleSoft Portal with other PeopleSoft modules and 3rd party systems. Setup online giving through Contributor Relations via Enterprise Portal. Functional design and implementation of security model rules and requirements. 3C’s / Communication Generation Fit Gap End User Training / UPK Project management Development of all end user training and materials CIBER Enterprise Solutions Dallas TX December 2002 to September 2003 CIBER, Inc. is a leading international, e-business integrator, providing IT services for Internet strategy and development, complete life cycle system integration (from customer quotation through cash collection), with superior value-priced services for both private and government sector clients. Consultant Assisted and contributed to multiple sales presentations and engagements Designed and constructed the communications for business intelligence and business management processes. Created new best practices for methodologies in IT business processes. Conducted numerous presentations communicating new best practices. Functional lead for PeopleSoft Implementations of Contributor Relations, Student Admissions, and Student Financials Fit Gap Upgrade assistance / Post Production Support Pinnacle Paradise Inc. September 1999 to December 2002 Manager Role Assisted in assessing options and identifying and selecting a ERP solution that would meet management's goals (PeopleSoft) Managed of staff of 4-18 fulltime staff/consultants Managed the implementation of PeopleSoft Contributor Relations and Financials Managed multiple upgrades of PeopleSoft systems (HRMS, Contributor Relations, and Financials) Managed application of Patches and fixes Lead cross-functional project teams using leadership, communication, negotiation skills. Created and delivered over 30 presentations to executive committees and the Board of Trustees Initiated and managed a complete disaster recovery initiative – accomplished complete system recovery in under 12 hours Analyzed existing business processes, identifying areas for process improvement, and guiding the business in the establishment of effective and efficient business practices Partnered with the user community to identify their business requirements, produced functional specifications and design documents, and lead the implementation of those specifications.. Co-wrote Fit/gap analysis for all systems Led audit on Access controls and security on all PS systems Created and communicated rollout for Contributor Relations Self Service initiative Facilitated weekly status meetings with staff and management Proficient with MS Project/Office/Visio/WebEx Analyzed, established, and executed tasks and milestones through interaction with the client. PROFESSIONAL TRAINING/CERTIFICATIONS May 2000 The University of Texas at Austin 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Uday Bagampalli SUMMARY • 10 years of Business and IT Project Management and Information Technology Systems experience. • 10 years of PeopleSoft Experience. • Consult in the areas of Business and IT Strategy, Technical Architecture, and Business Strategy and Operations supporting many aspects of complex Enterprise Resource Planning (ERP) and Business Intelligence (B) Systems. • Managed multiple projects as Project Manager, Advisor, Functional Lead and Technical Manager. • In depth knowledge of Business Processes and Systems supporting Financial Management, Human Capital Management, and Student Administration • Developed various cost benefit models and project metrics to better assist clients in making decisions for best return on investment. • Detail knowledge of software design life cycle (SDLC) • Deep knowledge of government and private procurement cycles • Developed complex procurement proposals • Lead sales support efforts • One Year experience in Developing Simulation Models for optimized supply chain. SKILLS Operating Systems: Languages: Web Servers: Application Servers: Psoft Applications: Other Applications: PeopleTools: Testing Tools: PeopleSoft Versions: UNIX AIX, UNIX Solaris, Windows NT/2000/2003. Java, JavaScript, C, Visual Basic .Net, Visual Basic, HTML, VB Script, SQL, PL/SQL. Weblogic, WebSphere, IIS. PeopleSoft Application Server, Brio Intelligent Server, WebCT PeopleSoft Student Administration, HRMS, Financials and Enterprise Portal WebCT, Blackboard, BRIO, Data Stage, Active Directory, Sun One Directory Server Application Designer, Performance Monitor, Upgrade Assistant, Change Assistant, Application Engine, XML Publisher, REN Server, Integration Broker, Application Messaging, Security, Tree Manager, Query, Business Interlinks, Component Interface, PeopleCode. SQA Robot, Mercury Quick Test and WinRunner. PeopleSoft HRMS/TL 5.0, 7.5, 8.0, 8.8, 8.9, 9.0 PeopleSoft Student/CR 7.5, 7.6, 8.0, 8.9, 9.0 PeopleSoft Financials 7.0, 7.5, 8.4, 8.8, 9.0 PeopleSoft Enterprise Portal 8.4, 8.8, 8.9, 9.0 PeopleSoft EPM 8.4, 8.8, 8.9 PROFESSIONAL EXPERIENCE DIVYA CONSULTING INC. Boston, MA Oct 05 – Present Clients • Capella University, Arizona State University, Maryland Institute College of Art, Northern Arizona University, Brandeis University, Syracuse University, Rhode Island College, Wesleyan University, Maryland Institute College of Art, University of Maryland University College, Westchester Community College, Bringham Young University-Idaho. Roles • Project Management, PeopleSoft Advisor, Functional Lead, Functional Specialist, Proposal Development, PeopleSoft Architect, Advisor, Upgrade Specialist, PeopleSoft Administrator, Security Administrator, Database Administrator, Tuning Specialist, Conversion Specialist, Systems Integrator. Summary • • • • • • Successfully upgraded PeopleSoft financials from 7.5 to 9.0. This process involved upgrading 7.5 to 8.4 and then to 9.0. Sole consultant in various capacities from planning to managing to functional and technical leads. This process involved reconfiguring Commitment Control, GL, AP and Purchasing and developing new business processes to automate and streamline their current business processes. Also designed and built a custom budget preparation system. Also integrated with student, HR and other third party systems. Currently acting as lead Financial Aid business analyst overlooking all analyst functions and assisting client on day to day financial aid challenges. This includes identifying gaps associated with implementing FA for a for online school with unique requirements. Successfully resolved multiple Financial Aid configuration and business process issues for a client who went live with Financial Aid. Process involved evaluating their current processes developing different ways of accomplishing same with minimal and more efficient ways. Also helped with production support related to Financial Aid. Designed, Developed and Implemented complex reconciliation system between FA Common Line, Student Financials and GL. This process tracks every transaction from end to end ( From Bank to Roster to FA/SF to GL). In the process of Upgrading Student from 8.1 to 9.0. Going live on July 21st. Successfully upgraded 2 HR/SA 9.0 and 4 HR/SA 8.9 from 8.1x and 1 Financials 8.8 to 9.0. Acted in different roles from project manager to functional lead to technical lead. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Advised and performed cost benefit and fit/gap analysis of moving certain administrative systems from State to local campus. Successfully upgraded PeopleSoft Student and HRMS from 8.9 to 9.0. Developing a project plan to implement AR/BI and additional post award sponsored project modules. Client is already live with Pre and certain post award functionality. Managed multiple upgrades to success at major universities. Functional/Technical Lead for Student Financials, Financials Aid and Student Records for multiple upgrades. Assisted in configuring new 8.9 and 9.0 functionality and developing test scripts for upgrade. Assisting client with Financial Aid issues from recent implementation. This includes, but not limited to bad setup, Streamlining business process from loans to awards, Equation Engine,etc. Lead in designing and implementing pre existing external class/course catalog into PeopleSoft self service add/swap/search features. In the process of implementing additional functionality in CR, including Prospect management and streamlining whole communication process to suit client needs. Migrating self service involvement from third party system to use PeopleSoft CR/Involvement module with some customizations. Detail functional knowledge in all student admin, CR, core HR and some financials modules with multiple implementations and upgrades acting as Project Manager to Functional lead. Successfully implemented time and labor module at a university. Implemented pre-award and post-award process in PeopleSoft grants/contracts/project costing and AR/BI modules. This also included streamlining their business process (especially in Cost sharing) to commitment control and Integration with other financials modules. Successfully implemented Contributor Relations, including conversion of data from their legacy system. Implemented in phase by phase approach. Converted critical reports from crystal to XML publisher. Developed complicated methodologies for equation engine for both Financial aid and Student financials, using views and SQL objects. Used same methodologies for 4 upgrades. Lead implementation of UPK, including planning, design and installation. Functional lead for CR assisting in upgrading from 8.1 to 8.9 and 8.1 to 9.0. Integrated HR/CR/SF with PeopleSoft Financials. This also includes real time chartfield update, allocations of gifts, real time validation of Chartfield combos and avoid using valid combo table. Lead project for implementation of provisioning, including PeopleSoft security from Portal to Content systems like Student, Financials and other custom systems. Assisted client in multiple roles from project management, PeopleSoft System Administrator, and Functional Analyst for Student, HR and Financial modules, technical analyst, security administrator and Integration broker specialist. Performed FIT/GAP analysis at a major university to recommend if PeopleSoft is a viable solution for their student and HRMS applications. Designed, developed and implemented PeopleSoft integration broker messaging with different third party systems. Successfully upgraded Student/HRMS/CR upgrade from 8SP1 to 8.9 at multiple clients. This includes developing project plan, Functional Planning, Functional Setup, defining architecture, installation, upgrade using change assistant, Fit/Gap analysis, functional assistance for student records, admissions, advising, student financials, financial fid, contributor relations, HR, payroll, benefits. I was lone consultant assisting client on all roles. Assisted in financials year end closing by helping in setup, reports, identifying issues, and developing procedures to reconcile data. Major cleanup of Grants/Project Costing/Contracts/Billing/AR data to recreate data which was deleted and corrupted by buggy PeopleSoft process and manual intervention. This process involved complex methods to streamline grants, contracts, projects, commitment control, GL, AP, PO, AR and Billing. Worked extensively in PeopleSoft financials (Project Costing, Grants, Contracts, Proposal Management, Billing, AR, GL, Commitment Control, eProcurement, PO, AP) as Functional/Technical Consultant. Assisting and training PeopleSoft architecture team on architecture, upgrades, configuration and tuning. Assisting Functional and Technical team in actual upgrade, setup, conversion, development. Planning and strategizing on when and how to merge Student and HRMS. Successfully performed year end closing. Setup Financials allocations, CR to GL integration and develop nVision Reports. BEARINGPOINT/KPMG CONSULTING INC. Boston, MA Manager Nov 98 – Oct05 Clients • Syracuse University, Cablevision, Rhode Island College, Mass bay Community College, Red Cross, Campbell Soup, Vlasic Pickles, Gillette Company, University Maryland University College, Westchester Community College, Maryland Institute Of College and Arts, Salem State College Roles • Project Manager, PeopleSoft Architect, Functional Lead, Technical Lead, Portal Architect, Advisor, Upgrade Specialist, PeopleSoft Administrator, Database Administrator, Tuning Specialist, Data Warehouse Architect, Conversion Specialist, Systems Integrator, Developer, Report Writer, Functional Analyst, Testing Coordinator, and Proposal Coordinator. Summary • Managed multiple projects overseeing the project in all aspects which included Project Management, Technical and Functional details. • Extensive Knowledge of all PeopleSoft HRMS, Student Administration, Financials and Enterprise Portal modules from both Technical and Functional Perspectives. Worked in Every role from last 8years in all modules. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • PeopleSoft Enterprise Architect analyzing and designing architecture for Implementations. Functional Analyst in analyzing and configuring PeopleSoft Student Records, Admissions, Student Financials, Financial Aid, General Ledger, Grants, Contracts, Commitment Control, eProcurement, Payables, Purchasing, Human Resources, Ben Admin, Base Benefits, Payroll and Time and Labor. PeopleSoft Upgrade Specialist upgrading HRMS, Student Administration, Financials, Enterprise Portal and People tools at various clients from version 5.0, 7.0, 7.5, 7.6, 8.0, 8.4 to a later version. This includes Strategy, Planning, Managing, Functional and Technical design, applying upgrade patches and fixes, Installing Demo and running upgrade scripts using upgrade assistant, Writing custom upgrade scripts, Conversion, Test Scripts, Functional and Technical setup, Sizing, etc. PeopleSoft Administrator installing various PeopleSoft applications, Analyzing and Applying Patches, Maintaining Servers, PeopleTools Upgrades and Application Upgrades. Conversion Specialist converting data from Legacy to Student, HRMS, Financials applications. This included analyzing, mapping, developing code and testing. PeopleSoft Tuning specialist in analyzing, identifying and correcting tuning issues. Integration specialist, integrating systems for real time. This included integration between PeopleSoft applications and third party applications like CyberSource, LDAP, eProcurement etc. Business Interlinks, Integration Broker and Component Interface were extensively used for this purpose. Technical and Functional lead coordinating various teams in implementing Enterprise Portal at multiple clients. This includes but not limited to Fit Gap Analysis, Developing requirements, Design, Installation, Administration, Branding, Content Management, Integrations with multiple Systems, Single Sign on, and Security. Fit Gap analysis for migrating to PeopleSoft advancement 7.6. Designed and Developed Custom Centralized User ID Management /Provisioning system which creates User id’s, Assigns Roles, De-provision Roles and integrates various systems. This included creation of users and assigning roles in Portal, Active directory, Learning Management Systems, Student Administration, Financials, etc. PeopleSoft Database Administrator Managing Microsoft SQL Server. Also assisted Oracle DBA for various functions. Developed various testing scripts using SQA robot and Mercury Products. INTERNATIONAL COMPUTER INC. Marlboro, MA Jan 1998 – Oct 1998 Software Engineer Clients GTE Internetworking, Stop and Shop Corporation Roles Upgrade Specialist, Technical Developer, Functional Analyst Summary • • • • Mapped and developed multiple interfaces. Mapped and Converted from PeopleSoft HRMS to CYBORG Assisted Client in Upgrading from PeopleSoft 5.01 HRMS to PeopleSoft 5.12 HRMS. Production support for HR, Payroll, Payroll Interface, Base Benefits, Benefit Administration EDUCATION/HONORS Masters in Business Admin (MBA) – NYU , New York (2008-Present) MS – Industrial Engineering – Texas A&M, College Station – 1997. BS – Mechanical Engineering – Osmania University, India - 1995. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 WILLIAM ‘STU’ JORDAN SUMMARY Twelve years of increasingly diverse responsibilities in the information technology industry. A result-oriented team player that learns quickly, develops close professional relationships, and possesses a strong desire to succeed. Major strengths include: • • • • Crystal Reports 6-10 Database Agent COBOL SQL Server 6.5-2000 • • • SQR Oracle 6-10 • Unix MS Access • PL/SQL • • DB2 • ETL Process Scheduler EXPERIENCE QUANTUM TECH – CITY UNIVERSITY OF NEW YORK 10/08-09/09 Oracle/PeopleSoft - Campus Solutions Functional Consultant – PeopleSoft 9.0 Audit functional work performed by Oracle consultants. Write reports outlining issues and exposure incurred by CUNY due to any short comings of documentation. Documentation including test scripts, functional designs and technical designs. Assist with the conversion of foundation tables into CUNY’s data warehouse. Mentor in house staff in training, documenting and testing deliverables. Spearhead the development of user acceptance testing and training for Campus Solutions. Audit CUNY’s implementation partner’s project timeline and address any faltering deliveries. Make recommendations on making deliverables on-time. Resolve conflict and build consensus on joint functional deliverables such as self-service. • Audit documentation of implementation partner. • Train staff on new version of Campus Solutions. • Develop documentation for training. • Develop test scripts for Student Financials. JORDAN SYSTEMS SOLUTIONS – UNIVERSITY OF MISSOURI 04/08-10/08 Oracle/Peoplesoft - Campus Solutions Functional/Technical Consultant – PeopleSoft 8.9 Work with consultants and St. Louis staff to configure/customize the Campus Solutions product. Write training documentation and perform session training for all internal staff. Mentor technical staff with regard to cobol, sqr and PeopleTools. Perform technical development in order to implement customizations. • Perform unit testing of bills, collections, credit history, batch loads, 1098-T’s, tuition calc, payments, charges, refunds, general ledger, selfservice, communications, payment plans and customizations. • Train staff on new version of Campus Solutions. • Develop documentation for training. OXFORD INTERNATIONAL - EMORY UNIVERSITY, Atlanta, GA 01/08-4/08 Peoplesoft/Oracle Campus Solutions - Functional Consultant – PeopleSoft 9.0 Work with consultants and Emory staff to upgrade the Campus Solutions product to version 9.0 from version 8.0. Perform unit testing of bills, collections, credit history, batch loads, 1098-T’s, tuition calc, payments, charges, refunds, general ledger, self-service, communications, payment plans and customizations. Write training documentation for in house staff and perform training. Mentor technical staff with regard to cobol, sqr and PeopleTools. • Perform unit testing of bills, collections, credit history, batch loads, 1098-T’s, tuition calc, payments, charges, refunds, general ledger, selfservice, communications, payment plans and customizations. • Develop strategy for delivering upgrade on short deadline. • Train technical staff on new version of PeopleTools. • Develop documentation for training and performed role of instructor. UNIVERSITY OF ARKANSAS, Fayetteville, AR 03/04-11/07 Peoplesoft/Oracle Campus Solutions - Student Financials Tech Lead – PeopleSoft 8.0-8.9 Student Financials Experience: Served as part of a team in the implementation of 8.1 and in the upgrade to 8.9 of the Student Administration software for the University of Arkansas. Created custom objects including PeopleCode, sqrs, crystal reports, application engines, pages, components, sql, fields, records, menus and projects. Co-authored functional specifications and technical specifications. Provide first level technical support for all issues related to the Student Financials module and Student Loan system. Also support, instruct and mentor other employees working with the Student Records , Admissions and Financial Aid modules. • Created custom student batch bills, E-bills and third party bills using Crystal Reports, SQR and Application Engine. • Automate external debit and credit uploads into the Student GL. • Manage and customize Campus Community to better serve students. That includes health insurance for graduate assistants, To-Do lists, payment plans, reports, account summary, polling for state reporting, student messages for mass communications, Orientation charges, and Advanced Placement Testing charges. • Authored several equation engines for term fees. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 MERGETEC SOLUTIONS, Dalton, GA 11/03-03/04 Peoplesoft/Oracle - Human Resources Information Systems Consultant – PeopleSoft 8.3 Human Resources and Project Management Experience: Implemented and maintained custom compensation piece tied to Position Management and eCompensation for bonus eligible salaried, salaried, office hourly and plant hourly employees at Shaw Industries. • Ensured proper setup of control tables to ensure a comprehensive model of the position/organization tree. • Created reports in Query to audit the progress of the compensation system as a whole. These reports alerted to which organizations were either out of budget or late in approving. • Created user documentation in preparation of the roll out of the system. • Fielded questions from corporate officers in the design and functions of the system. HEALTHSPRING OF ALABAMA, Birmingham, AL 02/03-11/03 Data Warehouse & Legacy Developer - SQL Server 7.0/2000, VB, COBOL, HP3000, MPE, Data Warehouse Insurance and Data Warehouse Experience: Create new applications and reports for both the production Amisys system and the data warehouse for the financial analysis of members, claims and premiums. Evaluate new technical solutions for business problems and make proposals. Create EIS for decision makers. • Converted all customizations of the Amisys system while upgrading to version 11.06.01. • Maximize efficiency of stored procedures associated to updating the data warehouse. • Performed audit of existing data warehouse stored processes to ensure integrity as a whole and repair any errors found in system. SEVALA & ASSOCIATES, Birmingham, AL 10/02-02/03 Crystal Reports Consultant - Version 8.5-9.0, SQL Server 2000, Data Warehouse Mortgage Experience: Create accounting and production reports with regard to the sale of mortgages and financial products at Synovus Mortgage Company. Thoroughly test all reports before submitting to users. • Created an application, database and reports, written in MS Access, to enter new requests and track the life cycle of reports. Create specifications for reports by interviewing requestors and determining their needs. • • Create custom reports for borrower’s information, branch profitability, fees collected, invoices paid, originator fees, flood certification fees, appraisal fees, seller’s information, lender quotas, and interest rate & point quotes. • Create and alter tables to assist in data conversion for the data warehouse and allow tracking of products. • Create views and stored procedures to maximize processing efficiency of data retrieval for reports. HEALTHSOUTH COMPANY, Birmingham, AL 03/02-10/02 PeopleSoft/Oracle - Systems Engineer - PeopleSoft HRMS Version 8.3, Brio, Data Warehouse Human Resource Experience: Repair errors with paysheet creation. Rerun bad pay cycles. Customized the reconciliation batch processing to report unclaimed payments. Communicate with vendors of benefit programs to accurately share data. Continuously modified the deduction processes to deliver the changing needs of data for multiple vendors. Modify leave accrual processing for accurate deduction of time with regard to leave taken in a given pay period. Create training manuals with regard to end-users to instruct them in new customizations. Worked with intranet team to create customized tuition reimbursement and training applications. Create adhoc reports and queries for training related issues, tax contribution imbalances, benefit deductions and orphaned data. Assist in the multiple steps of moving projects through change control. Perform weekend testing of system and database due to maintenance or changes. Human Resources and Upgrade Experience: Performed work with regard to Peoplesoft HRMS upgrade. • Modify SQR batch processes and peoplecode/pages to work with new database schema. • Created ETL stored procedures for feeding the historical data warehouse. • Thoroughly test all changes to ensure accuracy of work. • Assist end users in testing and resolving issues. • Document changes and differences between releases. • Customized payroll system to report and prohibit the processing of zero checks. VULCAN MATERIALS COMPANY, Birmingham, AL 02/01 – 02/02 PeopleSoft/Oracle - Systems Analyst - Peoplesoft Version 7.5, Powerbuilder, SQL Server, Oracle, Unix, NT Financials and Project Management Experience: Served as purchase order lead. Performed maintenance and trouble shooting of existing Purchase Order and Accounts Payable system. Documented all changes made. Tested all changes thoroughly before submitting to production. • Worked remotely first three months. • Managed the technical and functional aspects of implementing the Lights Out Paycycle piece of Peoplesoft. • Customized the Lights Out Pay-cycle routine for Accounts Payable. • Authored the technical documentation for troubleshooting automatic check runs. • Estimated hours needed to complete projects and made certain that those deadlines were met. Equipment Maintenance Experience: Worked as a technical and functional resource on the Equipment Management System conversion project. The project is the effort to consolidate a three-tier database into a one-tier configuration. Communicated pros, cons, and concerns of ongoing changes to project leader and user group. Through discussion had input on new database schema. • Created new objects to add functionality to the EMS application. • Made changes to existing objects to back into the new SQL Server database. • Helped to create testing scripts to ensure accuracy of work. • Co-authored the new security for the application. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 CARROL COUNTY TECHNICAL COLLEGE, Carrollton, GA 06/99-08/99 Adjunct Instructor for Fourth Generation Methodology - Visual Basic 6.0 Training Experience: Worked as an instructor to teach programming language skills. • Taught fourth generation methodology using Visual Basic 6.0 as the medium. • Managed student projects. • Through in-room discussion and programming exercises explored the possibilities of object-oriented programming. STATE OF GEORGIA, Atlanta, GA 02/99 – 02/01 Peoplesoft/Oracle - Human Resources Programmer Analyst - Peoplesoft Version 7.0, Crystal Reports, Oracle, Unix, Unisys, DB2, Data Warehouse Human Resources and Implementation Experience: Performed fit-gap analysis with regard to preexisting reports and applications in an effort to implement the Peoplesoft HR module. Discussed with functional team members ideas to customize the production flow and implement changes. • Documented existing applications and changes made to the system during and after implementation. • Created custom reports and batch processing routines, written in Crystal Reports and SQR, for payroll, employee salaries, budget projections, vacant positions, pensions and benefits for the Peoplesoft HR implementation. • Created ETL stored procedures for feeding the historical data warehouse. • Executed duties of operator with regard to nightly production during parallel testing and identified and corrected malfunctioning jobs. • Performed customization and maintenance of the payroll, benefits and pensions modules after go-live. 04/97 – 02/99 SOUTHWIRE COMPANY, Carrollton, GA Business Applications Programmer - Powerbuilder, Cobol, PL/SQL, Oracle, DMSII, Unix, Legacy Financials Experience: Coded and maintained applications and batch processes for Accounts Payable and Receivable. • Authored new programs, written in Cobol, for accounts receivable and payable system. • Co-developed purchasing and receiving applications to replace mainframe version in Powerbuilder. • Inventory Experience: Worked along side experienced inventory experts to convert existing mainframe system into a Powerbuilder release. • Using IEW Case Tools helped to perform analysis and design in recreating the inventory and order system. • Coded new objects using Powerbuilder and stored procedures using PL/SQL to model current inventory and manufacturing business design. EDUCATION Bachelors of Science in Management Information Systems Auburn University, Auburn, AL 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 1994-1997 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Bhushan P. Athale PROFESSIONAL SUMMARY • 10+ years of experience in complete ERP SDLC using AGILE, Waterfall methodologies and Lean Software Development process. • Designed developed, customized, configured, setup, Integrated, Upgrade, Production Support and Tested PeopleSoft products by creating Test plan, Test case, Test script and setting up Test data. • Experience in PeopleSoft Internet Architecture, PeopleTools, App-Designer, PeopleCode, App-Package, App-Engine, Integration Broker, Component Interface, Portal, XML, File Layout, Workflow, Import Manager, PS-Query, Fields, Records, Pages, Component, Menu & other People Code events. • Experience in Procedural, Object Oriented Programming in Web-based environment, distributed n-tier & Client/Server architecture. Developed various packages using Java & People Code. • Gathered and documented business requirements, Performed FIT-GAP analysis, Created Functional & Technical documents, UML diagram, test scripts-case, use case, User interface guide/training material. • Expert in PeopleSoft EIP, 3rd party integration, Web services, Data Mart and Legacy system integration. • Worked on PeopleSoft Reporting Tools, EPM, XML Publisher, SQR reports, nVision, Crystal Reports, online reports using Java script, HTML, and PS Query. • Created DMS script, stored procedures, functions & triggers, SQL Views. Developed & performance tuned complex SQL queries, SQR. Worked with Integration, Data migration and ETL tools. • Provided Security, Permissions, Roles, Structure & contents, Portal registry. Applied Patches & Bundles. Experience in change packer, upgrade assistant and compare reports. Tree manager, process scheduler and configuration manager. • Worked on RDBMS like Oracle, SQL and MS Access. Integrated Oracle, MS SQL and other RDBMS. • Experience in multiple industries such as Aviation, Communication & Media, Government, Education, Utility, Energy, Manufacturing, consulting and Information services. • Proactive with a strong bias for action. Inquisitive with desire to continuously improve current business practices/processes. Highly motivated with effective time management, interpersonal skills. Ability to work both independently as well as in a team. Immediate availability and willing to relocate. PROFESSIONAL SKILLS Programming Languages: PeopleCode, SQL / PLSQL, Java, HTML, XML, Visual Basic, C++, Java / VB Script, COBOL. ERP: PeopleSoft 8.X/9.0 Student Admin, Financials, , ELM SCM, , HRMS/HCM, CRM, EPM modules. People Tools: App designer, PeopleCode, Application Package, Application Engine, Component Interface, Integration Broker, Application Messaging, Business Interlink, 3rd Party Integration, File Layout, Portal Pack , Tree Manager, Data Mover, Workflow, SQL Editor, Cube Manager, Change Packer, Upgrade Assistant. Reporting Tools: PS-Query, XML Reporting, SQR, Crystal Reports, nVision, Tree Manager. Administration Tools: Process Scheduler, Configuration Manager, Compare reports, STAT 5.1, Import Manager, Data Mover, PS Security. Database Technologies: Oracle 9i/8/7.x, SQL Server 2000, MS Access, TOAD, Golden, PL-SQL, Putty. Operating Systems: Windows 95/98/2000/NT/XP/Vista, UNIX. Application / Web Servers: Weblogic, Tuxedo, Jolt, Apache 2.0, Microsoft IIS. Web Technologies: WebEx, SOAP, Pagelets, Servlets, Cognos, Adobe Photoshop, Flash. Modeling & Management: Data Modeling, Enterprise Architect, Rational Requisite Pro, Rational Modeler. Testing Tools: Mercury testing tools Test Tracker & Director, Win Runner, Load Runner. Microsoft Tools: Visio, Projects, Access, Excel, Word, PowerPoint, Outlook, Publisher, Front Page. PROFESSIONAL EXPERIENCE Client: Houston Community College System September 2008 to Present Title: Sr. PeopleSoft Consultant. PeopleSoft 9.0 Campus Solutions, Financials, Recruiting & TAM. Responsibilities: • Provided Functional & Technical support for PeopleSoft 9.0 Student Administration, Financials, Recruiting & TAM, Candidate gateway, Self Service & HR / HCM modules. • Setup Student Records, Personal Information, Student Center, Academic Records, Faculty Center, Student Financials & Aid, Recruiting, Admissions & Enrollment, Transfer Credit, Course Catalog and Community Directory Search. Customized PS definitions for outstanding charges, payments, financial aid & refunds Created CC & e-payment & step-by-step payment toward outstanding charges using the payment wizard. • Analyzed customer & technical needs to provided solution. Created Business requirement & justification documents, Provided Functional design & setup documentation. Performed functional setup in PeopleSoft 9.0 Student Admin, Recruiting, TAM Candidate gateway, financial modules. Also worked on User productivity kit. • Designed, developed and implanted Re-usable intelligent, multi level survey with branching logic to provide accurate feedback to improve current business process & functionality. • Provided functional & role-based & self-service functionality TYPE_CNTL_SETUP for personal data, Setup Student Records, Student center, Faculty center, SF merchants, Institution sets, service options & payment messages, service loan status descriptions, inquiry & awarding options and actions and access in packaging. Setup Service indicators to Hold transcripts & deny class registration for students who had unpaid/Balance Fees as per the request of Financial Aid department, Student and Exchange Visitor Information System (SEVIS) visa processing for International Students, FERPA Privacy Control for currently enrolled students. • Designed Financial aid & Academic Advising appointments process to automatically assigns incoming freshman financial aid appointments & Academic advising appointments with their advisor by creating setup pages to enter the session timings to avoid timing conflict. Automated the Incoming freshman residential college assignments. • Designed processes for Campus Community Duties like Effective Communications Management and Efficient Event Planning. Setup Academic Calendars, Dynamic Classes, Level/ load Tables and setup academic Programs, Carried out the Project Plan for whole year/month and make adjustment plans accordingly for Student Financial, Financial Aid, Admission and Records. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • Worked with various teams such as Compliance, Risk, Resourcing, Recruiting, HR Security, HRSS, HRSC, Service delivery and change management. Resolved integration issues between PeopleSoft 9.0 & third party systems such as Resume Mirror, Choice Point etc. Created Functional Test scripts, Test data, identified bugs and worked with Key business customers, Technical lead & SME to deliver quality product. Environment: PeopleTools 8.49, Oracle 10g, Windows XP, UNIX, Reporting Tools, ETL tools, Integration Tools, Java SE Development Kit , Mercury testing tools, Golden, Ultra-Edit, WebEx, SQR, XML, HTML, Java Script, Visio, MS Projects, Microsoft Office. Client: Boeing, MO April 2007 to August 2008 Title: System Analyst & Senior PeopleSoft Developer. PeopleSoft 9.0 ELM, Financials, HRMS/HCM. Responsibilities: • Experience in Lean Software Development process, worked as a SCRUM master, conducted daily tag up meetings & project rollouts. Gathered, Analyzed &documented business requirements, performed FIT-GAP analysis, identified GAP. Provided Functional setups & created design to develop custom Application Packages, Methods & JAVA classes to implement Re-usable functionality for business process logic. • Lead Functional, Development & testing process, acted as point of contact for offshore team, Interacted with client, business users & reported project status to delivery manager & stake holders. Prioritized, developed and tested business critical functionality to deliver quality product in scheduled rollouts. • Performed configuration & Functional setup for PeopleSoft 9.0 Learning Management, Financials, Position Management and e-Apps Self-Service modules, leading functional testing efforts through the software development following LEAN & Agile methodology. Setup test data, create & executed test cases and script. • Worked with SCORM, AICC, Dumb Content, e-Performance, e-Test, Certification, Group Roster, and Individual Learning Plan. Customized Manager, Delegate and Learner self service modules by customizing the flow and providing team list functionality, customized Group Actions, Individual Actions. Customized Team Members, Team Learners, Search catalog, Browse Catalog and Supplemental learning, Team Learning, program details, activity details and conformation pages. • Customized flow form Team Member page, Search Catalog and Browse catalog to incorporate business requirement and to add to Plan Activity, Catalog, Program and Add Enroll in to Activity, Catalog and Register in Program. Modified core certification engine, Interfaces for roster included calling completion engine logic to meet business requirements. Created catalog of activities and delivery methods like blended, web based, instructor led learning. Worked on business rules for enrolling, approving learning requests and waitlists for Manager and learning administrator. • Defined default processing rules, status changes, search filters, commit frequency, passing grades. Worked on customization of business process for Grading, Managing learning records, scheduling, delivery methods and tracking attendance. Added Individual learning plan (add to ILP) functionality to Self service modules. Created custom component pages to maintain team list functionality. Customized search filters depending on learning environment for ELMS. Identified, configured required tables and completing table set up and configuration. SCORM experience. • Worked with Data Conversion team in efforts to map learning related, person data from legacy systems to PeopleSoft ELM, developing SQR programs, File Layout, CI & AE programs to load data in to ELMS, Financials & HCM. Designed custom integrations with external e-Learning training providers. Provided & consumed Web-Services using Integration Broker, Business Interlink, Excel-to-CI, SOAP & XML messaging. Customized Message & message subscription People Code, Setup Channel, Node definition, Gateway properties, Transformation, Relationship, Data Publish rules. Analyzed, debugged and fixed issues related to XML Messages. Also worked on Course history, table loading: activities, and programs (Certification & Curriculum), data conversion interfaces to load key transaction tables, setup tables & provide enrollment status and billing data to external systems. Performance tuned application, SQL. Created triggers, stored procedures, DMS script. Used Excel-to-CI utility. Used Informatica ETL tools. • Designed and developed email response to incorporate workflow related to learner and manager self service. Customized Search & Browse pages and underlying Application package PeopleCode. Developed and tested customizations to e-Recruit, e-performance, Manager, employee, learner self service modules. • Created various reports using XML, SQR, Crystal reports, PS-Query. Used Java Script with HTML object to provide functionality, data and text on PeopleSoft pages. Worked with Process Scheduler & modified Run Control page. Worked on Portal, Portal registry, Security, Structure & contents, Integration Broker & EIP. Created PL/SQL Functions, Cursors, Packages, Stored procedures. Database triggers. • Created Functional design document, BRD, UI guide & training material. Worked towards Functional Setup, fixing Bugs, Documentation, End-Users Training and Knowledge Transfer. • Proficient in PeopleTools, PeopleCode, Application Designer, Application Package, Application Engine, Integration Broker, XML Reporting, Component Interface, Process Scheduler, Upgrade Assistant, Tree Manager, Process Monitor, Import Manager, Operator Security, People Code, Data Mover, PS Query, object oriented programming, SQL, SQR, HTML and Java script. Environment: PeopleTools 8.49, Oracle 10g, SQL Server 9.0, STAT 5.X, Java SE/J2SE, Visio, Reporting Tools, ETL tools, Integration Tools, Mercury tools, Send Master, Java SE Development Kit , Mercury Testing, Toad, Golden, Ultra-Edit, Putty, Citrix, WebEx, SQR, SOAP & XML, HTML, Java Script, MS Projects, Microsoft Office, UNIX, Windows XP. Client: University of Dayton, OH January 2005 to March 2007 Title: PeopleSoft Consultant. PeopleSoft Student Admin8.8, HRMS/HCM 8.8, ELM 8.8 Responsibilities: • Provided Functional & technical support, solution options & estimates to application enhancements requests to business, QA team & end-users. Resolved issues by debugging analyzed, troubleshooting application. Researched & recommend vendor delivered solutions, patches. • Functional Setup & security for Academic Institution, Recruiting and Admissions, Student Records, Student Financials, Contributor Relations. Worked with Equation Engine & Directory Interface, Campus Community business processes integrations & implementation. • Setup Sync/A-sync EIP. Executed foundation, Full-Sync and Incremental-Sync messages using Integration Broker and Business Interlink. Setup Gateway, Node, Channel, Connectors, XLST, Transformation, Relationships & Messages. Worked on Full & Batch data publish rules, Data exchange. Analyzed debugged & fixed issues related to Integration Broker, Business Interlink & XML messages. Created requirement document for sequence of execution and loading. • Defined Certification status codes associated reason codes with cert status, program status and defined & customized search filters for Enrollment status, Activity & program Delivery method, supplemental learning type and learning request type. Added filtering criteria for self service. Customized logic to work for multiple learning environments for administrator, managers & learners. Setup Learner groups and mass enrollment. Customized Application Package logic for prerequisites to incorporate business requirements. • Set Up Identification, Health, Participation & Organization data, Communications, Comments & Checklists. • Created & performance tuned SQR Reports, PS Query, complex SQL query/Views, created database trigger , stored procedures for making history of insertion, updating, deletion. Developed & customized PeopleCode at various levels & events such as Record-Field, Component-Record, Page activate & 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • Component. Created App-Engine, Component Interface, Application Package, Messages, Message subscription. Worked on creating & customizing Fields, Records, Pages, Components, Menu, Scroll, Grids. Created various Batch Processes, User Interface, provided Security, Portal, Web Library. Developed functional & technical design documents, test plans, release notes. Used STAT, compare reports, project migration tools to process changes according to Change Management policies & procedures. Created user interface guide, training material. Performed training and knowledge transfer to other team members. Environment: PeopleTools 8.47, Oracle 9i, SQL Server, MS-Access, SQL, PL/SQL, Windows XP, UNIX, Toad, Ultra-Edit, SQR, nVision, XML, Visio, MS Office, Eclipse UML2 Tools, Mercury Tools, Send Master. Company: Plato Learning Solutions, MN January 2003 to December 2004 Title: Sr. PeopleSoft Developer & Business System Analyst. PeopleSoft HRMS and ELMS 8.0 to /8.8 upgrade. Responsibilities: • Worked for PeopleSoft upgrade from Release 8.0 to 8.9. Ran Compare Reports between different environments to assess the impact of migrations and coordinated with DBA to ensure clean environment. Applied Bundles and Patches, assessed performance issues in the application namely the time taken by users to access certain web-pages as well as time taken by queries on databases. Wrote People Code for performance enhancements and customizations. Worked towards project migration and STAT. • Designed, developed & modified User Interfaces, Application Logic, 3rd party interfaces, Batch processes, Workflow, Portal, PeopleSoft pages, Components, PeopleCode, Application Engine, Integration Broker Messaging, Component Interfaces, etc. • Worked with Deep links integration and portal with other learning systems. • Worked on Web based & test learning components, passing status, compliant learning, component lessons and offline access to content for web based learning compliant with SCORM 1.1 and AICC standards and pages for adding notes and attachments. • Work closely with operations and engineering team to analyze operational performance & trends, and identify opportunities for continuous improvement. Design and perform operational impact analysis. Worked to resolve issues, impediments in product delivery & production support cycle. • Setup user-profile and Role for individuals. Provided Security using Permission list and Roles. Worked on Enterprise Portal, managing Portal Registry, development of Iscripts and Security setups for the content. Provided Production support, fixed bugs, performing Data Cleanup and supported business issues like product choices for customers, account set-up issues and appropriate user interfaces. • Extensively used Integration Broker, Application Engine, CI, and Application Package. Created XML Messages and wrote message subscription PeopleCode to process XML response. Implemented Credit Card Update, User Profile Update messages. Enabled Online Credit card payments through a third party solution and Logic to update CARD_HISTORY table. • Performed customization like adding new search criterion for BO searches and for enabling global case sensitive searches. Created Bolt on tables, SQL Views, SQLEXEC, Translate values, Dropdown lists, Pages, Fields, Records, Components, Menus, Scroll, Grids, and PeopleCode. Have good understanding of Business Process, Data Models & Table Structure. • Attended weekly meetings with client team for conflict resolution. Prepared power-point presentations for business meetings. Wrote technical design documents for customizations pertaining to the UIs designed. Environment: PeopleTools 8.45, Oracle, MS SQL Server, Windows XP, UNIX, Toad, STAT, SQL- Plus, Test Director, Ultra-Edit, Crystal Report, SQR, nVision, PS-Query, Microsoft Office, Visio, Projects. Client: State Government of Florida, FL August 2001 to December 2002 Title: PeopleSoft Developer. PeopleSoft upgrade from 8.0 to /8.4 Responsibilities: • Gathered & documented Business requirements, create mockups, functional test scripts, Functional & Technical design document. Product Setup & Configuration. Interacted with Key customer focal, Conducted daily tag up meetings & report out. • Work closely with operations, engineering and usability team to analyze operational performance & trends, and identify opportunities for continuous improvement. Design and perform operational impact analysis • Worked on PeopleSoft e-Development, e-Performance, e-Benefits, e-Compensation, e-Profile and other e-Application modules Business process implementation, integration and customization such as evaluation criteria, work flow for reviews & approval, competency & rating models. • Imported third-party content and build search indexes. Linked development tips to competencies and sub-competencies. Defining content for the Language Checker tool, Results Writer and development tips tools. • Customized training development process of Submitting training requests, training request approval, training request status view, Review training history, errors & warnings handling. • Worked on User Productivity Kit to implement functionality of training delivery details for a group and individual workstations to review topics related to work area specific and cross training. • Created Batch Processes, Inbound - Outbound Interfaces, Data Processing logic using App-Engine, SQR programs, Component Interface, File Layout and other PeopleTools. Integrated 3rd party, Legacy systems & PeopleSoft. • Created SQL Views, DMS script, database triggers, stored procedures, Performance tuned complex SQL query with multiple nested loops to improve performance and reduce execution time. Environment: Oracle, Windows XP, UNIX, Toad, SQL- Plus, Test Director, PeopleTools 8.4/8.41, Crystal Report, SQR. Company: Reliance Industries Ltd, Mumbai July 1997 to June 2001 Title: IT Engineer & Programmer. Responsibilities: • As a scrum master worked with development team, functional & testing team, business users for timely delivery of quality product. Facilitated JAD sessions. Gathered & documented business requirements, Performed FIT-GAP Analysis. Identified and prioritized deliverables for corporate wide ERP implementation. • Worked for development and production support of applications. Used Java, C, C++, Java Script, People Code and other programming languages. • Developed and customized various department reports using SQR, Crystal reports. Performance tuned complex SQL queries with nested loops. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • Created test plan, test case and executed test script,. Setup and loaded test data. Developed Oracle Stored procedures, functions and Database Triggers. Wrote stored packages, SQL queries. Performed application Tuning, Database Administration work. Created SQL views. Created DMS scripts, SQR programs and used ETL tools for data extraction, transformation and loading sequence in to appropriate tables. Executed DDDAUDIT, SYSAUDIT & Object migration. Developed and executed Test scripts, case and created user training material. Environment: SQR, PS Query, Crystal Reports, Windows, Oracle data base, UNIX, JAVA, ETL tools, Mercury testing tools. EDUCATION Master’s of Science (Electrical & Computer Engineering), Ohio, USA. Bachelors of Engineering (Electronics & Computer 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 John Banegas Overview John possesses strong leadership and technical/functional consulting skills, with over eighteen years experience in the design, development, and implementation of application systems. He is experienced in Campus Solutions, Human Resources, Benefits, Benefits Administration, and Payroll. His technical abilities have enabled him to participate in the extensive development and implementation of a number of computerized application systems, including full spectrum development of PeopleSoft’s Campus Solutions system. John is proficient in the use of all PeopleTools (Application Designer, Application Engine, Component Interface, Data Mover, Mass Change, EDI Manager, Process Scheduler, Import Utility, creating mail merge processes, Comm Gen, XML Publisher, PS Query, POP Select), PeopleCode, SQR, Crystal and COBOL processes. John was a member of the PeopleSoft team who developed major process for the Admissions and Financial Aid modules, and has served as Technical Lead and Technical Trainer on Financial Aid and Admissions implementations. He has created extensive data conversions and interfaces for multiple systems, and developed customized on-line and batch processes for Financial Aid, Admissions, Student Financials and Student Records. He also developed automated on-line budgeting processes for Human Resources, and Benefits open enrollment systems. Application & Tool(s) Release(s) PeopleSoft Version 6.0 – 9.0 PeopleSoft Functional Expertise PeopleSoft Campus Solutions Admissions Financial Aid Campus Community Student Records Student Financials PeopleSoft Human Capital Management Human Resources Payroll Benefits PeopleSoft Technical Expertise Programming: Databases: Operating Systems: Application Designer, Application Engine, Component Interface, Data Mover, Mass Change, EDI Manager, Process Scheduler, Import Utility, PS Query, Comm Gen, XML Publisher, PeopleCode, SQR, Crystal, COBOL Oracle, Microsoft SQL Server UNIX, DB2 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Professional Summary LDS Business College, Salt Lake City, UT November 2009 – Present Ver 9.0 LDS Business College has provided quality education for 123 years. LDSBC is accredited and offers one and two year certificates and degrees with a student population of 1400. John provided both functional and technical support to LDSBC for their Peoplesoft Financial Aid system. LDSBC wanted to start utilizing Mass Packaging and wanted to automate Financial Aid processes that they were doing by hand. This involved creating an ISIR review checklist process (Application Engine), creating a 3C Engine process to generate ISIR checklists, completing the functional setup for SAP, developing a Set Ready to Package process using Population Update, completing the functional setup for Mass Packaging, creating Equations for Mass Packaging, and setting up Forms Engine to generate the Financial Aid Notification letter. In addition, John provided production support for Financial Aid issues. CASHNet, Oakland, CA April 2009 – October 2009 Ver 9.0 CASHNet allows Universities, colleges, and Community Colleges the ability to easily support unique payment processing requirements of multiple locations while maintaining centralized control, security, and system management in one central Business Office. CASHNet is 100% focused on commerce solutions within the higher education marketplace. They currently support over 140 campus locations, many of which have multiple satellite operations. John provided technical and functional support to CASHNet for their Peoplesoft Student Financials offerings. This included converting CASHNet’s Peoplesoft components (Components, Component Interfaces) to PS Version 9.0, re-working components to achieve performance improvements and developing enhanced functionality for these components. John also provided support to CASHNet’s Peoplesoft client base for installation and troubleshooting issues. Butler University, Indianapolis, IN April 2009 Ver 8.9 Butler University was founded in 1855 and offers more then 60 majors. They offer both undergraduate and graduate degrees and have a population of 4,437 students. John provided technical support to Butler University for their Peoplesoft Student Financials offerings. This included assisting with their CASHNet Peoplesoft interface and developing custom on-line components to reapply payments. University of Wisconsin, La Crosse, WI October 2008 – March 2009 Ver 9.0 The University of Wisconsin-La Crosse, is one of the 13 four-year campuses in the University of Wisconsin System. It offers 85 undergraduate programs in 30 disciplines and 21 graduate programs and emphases in eight disciplines. It serves 8,521 undergraduate students and 1,454 graduate students. John provided technical support for the University of Wisconsin Financial Aid, Student Records and Student Financials modules. This includes setting up and utilizing delivered PS tools (Comm Gen, XML Publisher, Pop Select) for communications and reports. Creating custom processes: ISIR Checklist, State Grants, eConsent and various reports. This development effort involved new on-line pages and tables, application engine, application packaging, PS Query, XML Publisher. CASHNet, Oakland, CA July – October 2008 Ver 9.0 CASHNet allows Universities, colleges, and Community Colleges the ability to easily support unique payment processing requirements of multiple locations while maintaining centralized control, security, and system management in one central Business Office. CASHNet is 100% focused on commerce solutions within the higher education marketplace. They currently support over 140 campus locations, many of which have multiple satellite operations. John provided technical support to CASHNet for their Peoplesoft Student Financials offerings. This includes maintaining and customizing their Peoplesoft components (Components, Component Interfaces) and troubleshooting PS production issues. University of Houston, Houston, TX June – September 2008 Ver 8.9 The University of Houston, Texas' premier public metropolitan research and teaching institution, is home to over forty research centers and institutes and sponsors more than 300 partnerships with corporate, civic, and governmental entities. UH stands at the forefront of education, research, and service. The largest and most comprehensive component of the University of Houston System, a public system of higher education that includes three other universities: UH-Clear Lake, UH-Downtown and UH-Victoria, as well as two teaching centers: UH System at Sugar Land and UH System at Cinco Ranch, UH offers a full range of undergraduate, graduate, doctoral, and special professional degrees.. John provided technical support for the University of Houston Financial Aid and Student Financials modules. This includes troubleshooting and enhancing the following custom processes: Scholarship Load processes and 3C’s Checklist/Communication Batch Load processes. John also began the development of a Student Financials project to allow students to setup Direct Deposit for their refunds. This included the development of new batch and on-line processes and the modification of the SF_AP_INTERFACE. Development effort involved new on-line pages and tables, application engine, application packaging and component interface. Fox Valley Technical College, Appleton, WI April – June 2008 Ver 9.0 Fox Valley Technical College was established in 1912. FVTC offers over 80 associate degree and technical diploma programs, 120 specialized certificates, and offers 12 unique programs not offered at other WI technical colleges. FVTC serves approximately 50,000 people annually. John developed and implemented processes associated with the automation of mass matriculation for FVTC. This development effort was the result of the process re-engineering effort that John did for the Admissions Office. This included developing new application engine processes, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 component interface processes, communication processes and new setup tables to automate matriculation letters. Population Selection functionality was utilized for communications and service indicators. California State University, Los Angeles, CA January – May 2008 Ver 8.9 At CSU, students can choose from among 23 campuses and over 1,800 bachelor’s and master’s degree programs in some 240 subject areas. John provided technical support to CSULA for the conversion of Admissions process from version 8.0 to 8.9. This included the modification of process to utilize version 8.9 person model. John also provided functional and technical support on the 3C’s processes, trouble shooting communication processes and provided assistance on the use of equation engine. Fox Valley Technical College, Appleton, WI November – December 2007 Ver 9.0 Fox Valley Technical College was established in 1912. FVTC offers over 80 associate degree and technical diploma programs, 120 specialized certificates, and offers 12 unique programs not offered at other WI technical colleges. FVTC serves approximately 50,000 people annually. John conducted a fit gap sessions for an Admissions upgrade from PSSA 8.0 to PSCS 9.0. He was also responsible for conducting a process reengineering effort for the Admissions Office. This included developing new process flows, ensuring delivered processes are being fully utilized, identifying and developing reports and system modifications needed by FVTC Admissions Office. University of Houston, Houston, TX March 2007 – August 2007 Ver 8.9 The University of Houston, Texas' premier public metropolitan research and teaching institution, is home to over forty research centers and institutes and sponsors more than 300 partnerships with corporate, civic, and governmental entities. UH stands at the forefront of education, research, and service. The largest and most comprehensive component of the University of Houston System, a public system of higher education that includes three other universities: UH-Clear Lake, UH-Downtown and UH-Victoria, as well as two teaching centers: UH System at Sugar Land and UH System at Cinco Ranch, UH offers a full range of undergraduate, graduate, doctoral, and special professional degrees.. John provided technical support for the University of Houston Financial Aid and Admissions modules. This includes post production support (troubleshooting Awarding/Packaging, Scholarships, Loan Processing, Disbursements, 3C’s, Mass Matric, Mass Change) for both Financial Aid and Admissions, and the development of new batch and on-line processes. These include interface processes for both Financial Aid (ACS Interface) and Admissions (SEVIS Interface). John also created Equation Engine processes and numerous ad-hoc reports/queries. Brigham Young University, Provo, UT June 2006 – January 2007 Ver 8.9 Brigham Young University was established 1875 and is an accredited university serving approximately 28,000 students on its Provo, Utah, campus. The university offers courses in 11 colleges, granting degrees in 184 bachelor's degree programs, master's degrees in 68, doctorates in 25 and juris doctorates in one. John provided technical/functional support for Brigham Young University’s Financial Aid implementation project. The purpose of this project was to bring up PS Financial Aid and Student Financials stand alone. Customizations required by BYU include a custom on-line Institutional Application process to be used to drive award packaging. They also required the automation of the Financial Aid Award Packaging processes to cut down on the manual intervention required of their FA staff and to reduce the flow of students to the FA department requesting additional funds. John was responsible for the automation of the packaging processes and assisted with the design of the Institutional Application process as it relates to packaging. John also assisted with the design of the ISIR checklist process. These tasks included designing new process flows and design documents, and developing processes to automate initial packaging and request for additional funds repackaging based on the Institutional Application. In addition, John developed and setup packaging equations and packaging plans to support the automation of packaging. Ver 8.0 Heald College, San Francisco, CA January 2006 – June 2006 February 2007 Heald College is the oldest business career college in the western United States with campuses located in 11 cities. Heald College offers Associate in Applied Science degrees, Associate of Arts degrees, diplomas and certificates in 34 fields. John was the technical project manager and provided technical/functional support for Heald College’s Financial Aid compliance project. The purpose of this project was to ensure that Heald Financial Aid is in compliance with Federal Regulations. This included developing new process flows, identifying and developing reports and system modifications needed by Student Records, Student Financials and Financial Aid to ensure the accurate and timely entry of data. John also provided technical and functional expertise to developers and to the clients. John was called back to Heald in February 2007 to assist with a financial aid Verification project. This project consisted of taking a large population of students through an intense verification process. This required the development of on-line and batch processes that would allow for the comparison of tax/financial aid data against ISIR data. Alta/Westwood College, Denver, CO March 2005 – September 2005 Ver 8.0 Westwood College offers over 18 associate and bachelor degree programs in Business, Information Technology, and Design as well as over 7 degree, diploma, and certificate programs in Health Care, Industrial Services, and Aviation Maintenance. John provided functional support for the Financial Aid module. This included table setup, testing of patches and fixes for FA, testing on-line and batch processes, analyzing and designing modifications necessary for borrower based FA, creating and running test matrixes for the different FA processes and developing and testing workflow processes. In addition, John analyzed and designed the COBOL modifications for Budgeting, Awarding, Validation and Posting processes to enable FA Term to be Aid Year driven and worked directly with developers to assist with the development and testing of custom processes. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 University of Arkansas, Fayetteville, AR December 2004 – March 2005 Ver 8.0 The U of A is both the major land-grant university and the state university for Arkansas. It offers more than 200 academic programs and is the flagship campus of the University of Arkansas System. They enroll more than 16,500 students. John worked on the development of a custom batch process for Admissions to handle the generation of multiple communications to students either through a flat file or through direct entry. He also developed Admissions Activity reports showing current year and prior year statistics by admission type, academic program, gender, ethnic status and GPA. In addition, John troubleshot and modified production processes dealing with Mass Changes and Application Engine auto evaluation processes. Towson University, Towson, DE November 2004 Ver 8.0 Towson University is the second largest university in Maryland and a member of the University System of Maryland. They enroll more than 16,000 students, including international students from nearly 100 countries. John worked on the development of a custom batch process for Admissions to handle the importing of TS130 transcript data. This custom process takes the TS130 X12/Speede data file and reformats the data into a Peoplesoft Business Document that can be read into EDI Manager. Ver 8.0 West Chester University of Pennsylvania, West Chester, PA October 2004 West Chester University is the second largest of the 14 institutions of higher learning that compose the State System of Higher Education of the Commonwealth of Pennsylvania. Total enrollment at West Chester includes approximately 9,400 undergraduate students and about 2,000 graduate students. John provided functional/technical assistance for Financial Aid. This involved reviewing functional specifications and enhancing/adding technical specifications. John also assisted the technical staff with knowledge transfer on the requirements for creating communications/checklists for batch processes and provided assistance with SAP processes, State Grant processes and College Work Study processes. University of North Texas, Denton, TX January 2004 – October 2004 Ver 8.0 The North Texas System consists of a consortium of two institutions. The University of North Texas which has a student population of approximately 27,000 and the Health Sciences Center has a student population of approximately 1,500. John developed custom batch and on-line processes for Admissions to handle the importing and exporting of Texas Medical School application data. He developed custom batch and on-line processes for Financial Aid to calculate Other Resource awards. These awards were based on Waivers and Third Party Contracts which were assigned through the use of Student Groups, SF Equation Variables and Third Party Contracts. He developed on-line components for Student Self Service Financial Aid module to capture and store parent information for Plus Loans. He also assisted with multi-institutional issues regarding loan processing and ISIR loading. In addition, John provided functional Financial Aid assistance to both UNT and the Health Sciences Center. Academy of Art University, San Francisco, CA October 2003 – December 2003 Ver 8.0 The Academy of Art was founded in 1929 and prepares aspiring artists and designers for careers in the fields of art and design by delivering undergraduate, professional degree and certificate programs. John provided technical support for the Financial Aid module. This included troubleshooting both batch and on-line issues with Award Entry, Loan Origination and ISIR processes. In addition, John designed and developed component interfaces to provide batch award entry adjustments and debugged equation engine definitions. Southern Wisconsin Consortium of Technical Colleges, WI June 2001 – September 2003 Ver 7.6 A consortium of three separate technical colleges located throughout Wisconsin. Enrollments among the schools range from 700 to 50,000 students. John developed numerous batch and on-line process for Financial Aid to include State Grants, SAP, MIL and Ready to Package, and created custom Letter Generation processes. He researched multi-institutional issues regarding loan processing and ISIR loading, and modified EDI Manager and COBOL processes to allow for multiple institutional processing. He created numerous queries for the Financial Aid administrator to assist with Financial Aid processes. He also troubleshot on-line, batch and environment problems and provided functional Financial Aid assistance. Vanderbilt University, Nashville, TN April 2000 – June 2001 Ver 7.6 Vanderbilt is a private university employing more than 1,900 full-time faculty, part-time and clinical faculty of approximately 1,500 and staff of more than 13,000. The University serves approximately 10,500 students and offers undergraduate programs, as well as a full range of graduate and professional degrees. John participated in the Fit/Gap analysis and assisted with the development of the project plan for the Financial Aid module. He conducted technical training sessions for client’s technical staff, and worked with them to develop modifications, customizations and interfaces for Financial Aid. He also troubleshot on-line, batch and environment problems. University of St. Thomas, St. Paul, MN November 1999 – December 1999 Ver 7.0 University of St. Thomas is a private Catholic university with approximately 4,310 students and employs 112 full-time and 131 part-time members. The University offers undergraduate, graduate and professional degrees. John conducted training sessions for end users on the use of 3C’s, including 3C setup, mass changes, on-line functionality and batch processes. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Maricopa Community College, AZ October 1995 – November 1995 January 2000 – April 2000 Ver 7.0 Maricopa Community College consists of 10 colleges and skill centers that provide affordable and flexible education to more than 277,000 students. The colleges maintain 1,265 full-time faculty and more than 3,600 adjunct faculty members. John developed on-line budgeting processes for the Human Resources and Payroll modules, that automatically updated effective-dated setup tables based on job classifications. University of Phoenix, Phoenix, AZ February 1998 – July 1999 Ver 7.0 The University of Phoenix offers a unique approach to adult education with over 100 locations nationwide. They offer a wide variety of Bachelor’s, Master’s and non-degree programs. John was the Technical lead for the Financial Aid implementation. He was responsible for the customization and debugging of the Financial Aid module. He also developed automated processes for the generation of checklists and communications, online development of loan adjustment processes, and performed major debugging of COBOL processes. PeopleSoft, Inc., Pleasanton, CA Sep 1995 – Jun 1996 Sep 1996 Jan 1997 – Feb 1998 Ver 6.0 – 7.0 PeopleSoft is a leading provider of enterprise applications to both public and private sector clients. As one of the Technical Developers of PeopleSoft’s Campus Solutions system, John developed extensive on-line and background processes for Admissions and Financial Aid, including recruiting/prospects and communication/checklists. He created extensive Mass Change processes for Admissions, and designed, developed and setup EDI manager processes for Transcripts and Applications. He assisted developers with debugging issues, performed audits and cleanup in preparation of system and platform testing and conducted both system and platform testing. Circle K, Inc., Phoenix, AZ September 1997 – January 1998 Ver 7.0 A subsidiary of Tosco Corporation, Circle K is a retail convenience store with locations nationwide. As a technical consultant on the project, John converted legacy data into PeopleSoft Human Resources, Benefits, and Payroll modules. He developed SQR and import utility definitions for data conversion and developed an on-line/batch Benefits open enrollment system. Nestles USA, Glendale, CA July 1996 – August 1996 Ver 7.0 One of the world’s leading food companies with annual sales of $8 billion in sales. The company has approximately 17,300 employees nationwide. There are 33 manufacturing facilities, 6 distribution centers and 17 sales offices around the country. John was the Technical Lead for the Human Resources, Payroll, and Benefits implementation. He was responsible for upgrading the PeopleSoft system, including application of payroll tax updates. He also developed a bonus incentive system, and debugged inbound and outbound Benefits interfaces. Countrywide Funding, Pasadena, CA August 1994 – September 1995 Ver 7.0 A leading independent residential mortgage lender and a global provider of financial services with over 500 branches and 17,200 employees. John was responsible for data conversion of multiple systems including ADP to PeopleSoft HR and Benefits. He developed SQR and import utility definitions, and designed and developed custom processes in both batch and on-line environments. He also developed system interfaces to and from the HR and Benefits application systems. Novell, Provo, UT Novell is a leading provider of net business solutions. May 1994 – August 1994 Ver 6.0 John was Technical Lead responsible for the data conversion of HR and Benefits data from multiple legacy systems into PeopleSoft HR and Benefits. He setup and executed conversion plans, and created conversion SQR’s and import utility definitions. Southern California Edison, Los Angeles, CA April 1994 – May 1994 Ver 6.0 One of the largest electric utilities and the largest subsidiary of Edison International. SCE provides power for 11 million individuals, 800 communities and cities, 5,000 large businesses and 280, 000 small businesses. John assisted with the Fit/Gap analysis of PeopleSoft Human Resources and Benefits modules. Education B.S. Computer Science, New Mexico State University, Las Cruces, New Mexico 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Kiran Varry Professional Summary • • • • • • • • • • • • • • • • • Around 9+ years of experience in development of Software Engineering Applications. Around 9 years of experience in implementation, development, Testing, customization, production support, conversion and upgradation of PeopleSoft applications. Expertise in PeopleSoft HRMS Modules– HR, Payroll, Base Benefits, Ben Admin, eRecruit, ePay, ecompensation, eprofile, eBenefits, Time and Labor. Very Good Experience in Campus Solutions\Student Admin modules–Student Records, Campus Community, Admissions, Student Financials, Financial Aid, Academic Advisement. Excellent experience in Application Designer, PeopleCode, SQR, Application Engine, Component Interface, Integration Broker, Crystal Reports, Maintain Security, PSQuery, File Layout, Process Scheduler, Tree Manager, Data Mover, Workflow,XML Publisher, Application Package . Worked on Full Life Cycle Implementation of PeopleSoft HRMS and Campus Solutions. Involved in Peoplesoft HCM 8.8 to Finance 8.9 Integration. Involved in Peoplesoft upgrade from 7x to 8x and 8.3 to 8.9 and PeopleSoft Campus Solutions upgrade from 8.0 to 9.0. Extensively worked in the analysis and applying of peoplesoft Tax Updates. Have good knowledge in SQL Server 2000 and Oracle Database 10G/9.x/8.x and extensively used SQL and PL/SQL for writing Stored Procedures, Functions, Triggers and Packages. Expertise in complete lifecycle of the project involving Requirements, Analysis, Specification, Design, Development, Conversions, Installations, testing and Maintenance, Application Performance and tuning. Specialized in Data extraction interfaces and Conversion from legacy to Peoplesoft applications using SQR programs and Application Engine. Involved in creating interfaces for the Peoplesoft Financials. Strong documentation and written presentation skills, and developed various technical specs with Test Plans and Procedures. Strong working knowledge of UNIX. Excellent communications, interpersonal & analytical skills. Have experience in knowledge transfer, training clients and end-user training. Technical Skills PeopleSoft Modules People Tools Programming Languages Operating Systems Database Other Tools Reporting Tools Application Server HRMS (9.0/8.9/8.8/8.3/8.0/7.5) –HR, Payroll, Time & labor, Benefits, Ben Admin, ePay, eBenefits, eRecruit, eprofile, eCompensation, Talent Acquisition and candidate gateway. Campus Solutions (8.9/9.0) - Student Records, campus community, Admissions, financials, Financial Aid, Academic Advisement. Application Designer, Security, Application Engine, Tree Manager, PS/Query, File Layout, Application Upgrade Asst, Process Scheduler, Component interface, Integration Broker, Application Messaging, Maintain Security, Data Mover, XML Publisher, Application Package, Workflow. People Code, SQR, SQL, PL/SQL, VB Script, XML, HTML, C, C++, Java Windows 2000/NT/XP/98 and UNIX Oracle 10g/9.x/ 8.x / 7.x, SQL Server 2000, DB2 and MS Access Quest STAT 5, Tivoli Maestro, Visual Basic 6.0, TOAD, Test Director, Applaud, Acqa Data Studio SQR, Crystal Reports 8.x/7.x, nVision and PS Query Web Logic 8.0 Work Experience Houston Community College, Houston, TX (April 2008 to Till Date) Description: The project is an upgrade of peoplesoft Student admin 8.0 to PeopleSoft Campus Solutions 9.0. As a Peoplesoft Technical Consultant, responsibilities include: • Worked the Student Center -Self Service enrollment Verification request. • Worked on the PeopleCode customizations on the Student self Service, Applicant pages. • Designed the custom Transfer Credit Evaluation process to upload to and from Speede system. • Created an Application Engine to load the population for the Financial AID Term Build process. • Worked on Changes to Coordinating Board Management Report (CBM) for the Texas Higher Education Board. • Worked on the Financial Aid Extract report for the validations of different loans, Grants. • Created SQR reports to Print Diploma statistics and missing grades. • Involved in the designing the existing ASP admissions process into PeopleSoft. • Worked on the TSI (Texas Success Initiative) process to evaluate student test scores, create milestones on the Student Milestones page. • Retrofitted the PeopleSoft objects for the PeopleSoft 9 Functionality. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • • • • Involved in SQL tuning for the long running batch process. Worked on the manual receipt generation process from the self service. Worked on XML Publisher to generate 1098T for financials. Involved in setup of 3C’s and worked on 3C engine process. Modified the reports to be generated by sessions based on user input. Involved in setting up and testing of SEVIS. Worked on the designing the process for the Early College and Pathways Initiatives. Created a report for the Credit Card Refund Load for CashNet. Worked on issues with enrollment cancellation and cashiering issues. Worked on attendance roster implementation on the self service. Create an application engine process to automate Test scores posting. Involved in modifications and testing of Class roster, Attendance Roster and batch grade posting processes. Retrofitted the batch programs for the changes in functionality of PeopleSoft 9.0. Coordinated with Office of institutional research (OIR) for the business requirements and designed the processes for the department. Participated in requirement analysis meetings, creating technical designs, Unit Testing, code review and providing functional testing support. Involved in the complete System Lifecycle testing, Integration testing, Unit Testing. Environment: PeopleSoft 9.0 HRMS and Campus Solutions, People Tools 8.49, Oracle 9i, UNIX/NT. Ohio State University, Columbus, OH (Mar 2006 to April 2008) Description: Ohio State University is a world-class public research university and the leading comprehensive teaching and research institution in the state .Ohio State is a multi-campus university with more than 60,000 students, 18 colleges, and 170 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences, and the professions. The project is aimed at the full-life cycle implementation of the PeopleSoft Student Information Systems/Campus Solutions. As a Peoplesoft Technical Consultant, responsibilities include: • Worked on Campus Solutions Development. • Created process to post mass enrollment requests for Freshman Forgiveness. • Modified Student Center Component to add custom link and processes like Student Evaluation of Instructor. • Create a file upload process to update the term fee amounts. • Worked on Class Schedule Interfaces both Extract and Upload to Schedule 25 System and created Event id generation process to post room scheduling. • Create an application to allow students to sign up for the payment plans online. • Modified people code on enrollment and program plan components to trigger 3c Engine • Modified delivered pages for campus meeting and events to have the same functionality as Class Meeting pattern so that events can be scheduled for the date range, Delivered functionality only creates an event for a day. • Create a process to identify all students meeting the criteria of the Dean’s List and post the Honors and Awards notation to the student’s record. • Added Facility Search on all Schedule of Classes Components and written people code to bring the facility back. • Created SQR reports to Print Diploma statistics and missing grades. • Designed commencement system to collect the complete commencement information. • Designed the processes to send information to Students Athletic system. • Develop a new SQR report that will display the statistical data of ISIR load process for financial aid. • Modified the term roll process to include buildings and facilities in the term roll. • Designed an interface using App Engine, File Layout and Component Interface to post the test Scores File data obtained from different tests. • Worked on post-secondary enrollment option report. • Created a custom App Engine process to automate the placing and releasing of service indicators on student’s Record. • Designed and developed a batch App Engine process for Intra-University Transfer Campus Changes and validated the data using Component Interface. • Developed a batch App Engine process to Drop Students Enrollment for Non-Payment of Fees. • Created Component Interface to automatically drop failed audit courses. • Created student self-service pages for the online evaluation of instructors and faculty self-service pages to provide faculty transactions. • Involved in creating the Technical designs, Unit Testing, Code Review and functional testing support. • Complete understanding of student Academic Career, Program Plan structure, have been involved in designs related to student enrolled in dual academic careers, students with multiple programs with in the career and double major (Plans) within the academic program. Environment: Peoplesoft 8.9 HRMS and Campus Solutions, People Tools 8.48, Oracle 9i/10G, UNIX. Sprint-Nextel, Reston, VA Capgemini & Oracle Corp - (July 2005– Mar 2006) Description: The Project is the merger of Sprint- Nextel Companies. Worked with Cap Gemini & Oracle Corp for the Conversion, Development and customization of PeopleSoft HRMS module as per the requirements of the client. As a member of Technology team, responsibilities include: 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • • • • • • • • Worked extensively in Benefits, Ben Admin, Payroll, Time & Labor, HR, Self-Service modules. Created Interfaces using Application engine and SQR to benefits vendors for reporting the health, dental and vision benefits. Involved in the mapping and conversion of Departments, account code in Peoplesoft HR for the changes in the Peoplesoft Financials. Incorporated the Chart field conversions changes in HCM to map the GL. Developed conversion programs to convert Job Data using Component Interface. Worked on Manager\Employee Self-Service modifications to incorporate the changes in Finance. Created Interfaces for Life/Dependent Life Insurance requiring EOI. Involved in modifying and running the Benefit Snapshot process. Designed and created process to load Peoplesoft Financials DB2 tables which are used by ePRO/sPRO and Ariba system for requisition approval. Created interfaces in HR new hire, Work force management. Created feeds from PS Time & labor to the Project costing system. Involved in running security jobs, loading the security tree and migrating it across different environments. Worked on the GL bonus accrual Interface for the modifications on the account code. Designed and created GL interfaces from Peoplesoft HCM for the journal entries. Involved in setting up of security for the Users and issues resolving the access. Created Inbound and outbound Interfaces from payroll. Involved in data migration across different environments using Data mover. Involved in migration of objects, creating and analyzing compare reports. Involved in Playbook creation for the Go-Live Environment Build activities. Involved in resolving defects\issues during the Integration, UAT and System testing. Environment: HCM 8.8, People Tools 8.45\8.47, SQR, Oracle 9i/10G, UNIX, Windows XP. MetLife, Hauppauge, NY (April 2004 – July 2005) Description: The Project is a conversion of Travelers Life & Annuity of Citigroup with MetLife. The project involved Conversion, Development, Support, and Upgradation of the PeopleSoft HRMS. As a member of IT-AD technical team, responsibilities include: • Worked with admin in running SYSAUDIT and DDDAUDIT reports in analyzing the data redundancy and identifying the inconsistencies and orphaned objects. • Analyzed the existing applications and involved in Fit/Gap Analysis and Customization evaluation. • Involved in working with admin for running Upgrade Compare Reports between Demo database and Copy of production before we do the upgrade copy. • Incorporated changes to several customized pages, components, peoplecode in HR, Payroll, Benefits, Time & Labor, eBenefits for 8.9 upgrade. • Responsible for retrofitting several customized SQR reports for Peoplesoft upgrade. • Involved in customizations of the Employee Self Service\Manager Self Service modules. • Customized pages for e-Benefits to deliver Benefit Enrollment pages, Health Plan Pages, Managing Insurance Plans and FSA pages • Involved in setting the new deduction codes for Transportation Reimbursement Incentive Program (TRIP) – A benefit for MetLife associates and created on-line pages for checking the employee eligibilities for these benefits and loading into the General Deductions. • Done analysis and modified the SQR’s to fit the needs of the Travelers Company. • Created a process to FTP files from online page and loading deductions and additional Pay. • Involved in creating Application Engine and component interface programs to load Global MetLife HR data in Global Associate Data Consolidation. • Involved in Direct Deposit applications for sending the interface files. • Involved in customizing and testing year-end batch processes. • Developed conversion programs to convert Names, Addresses, Department, Benefit Programs, Benefit Program Participation using SQR, application Engine. As a part of conversion, performed data validation and produced error reports for reconciliation. • Applied Tax Updates 2005, 2006 A/B to demo database (PS 8.3) and migrated to development and test environment. • Involved in running the Compare reports after the Tax Updates to reconcile the data between the production and test environment. • Involved in configuration & setup of Integration Broker between HRMS 8.9 and CRM 8.8. • Involved in working with the EIP’s between HRMS & CRM. • Involved in GL-Interface feeds from HRMS to GL after the payroll is run. • Responsible for debugging and troubleshooting the payroll issues. • Extensively used People Tools for creation or modification of Process Definitions, Records, Pages, and Menus to run Custom sqr’s through People Soft environment. • Used Page Designer to modify or add pages, sub pages, and secondary pages. Used multiple records and scroll bars. Wrote People Code to incorporate business logic and Created Menu definitions to make them available at the application pages. • Created Permission lists, users, roles and assigned roles to users through Maintain Security. • Involved in Migrations from Test environments to production by Creating CSR-’s using STAT. • Used Maestro for running different reports, processes and scheduling jobs. • Involved in running a payroll error tracking report before and after pay confirmation to debug payroll errors. • Involved in production support and monitoring of nightly Payroll job streams if required. Environment: HRMS 8.9/8.3, CRM 8.8, People Tools 8.19/8.44/8.45, SQR, Oracle 8i/9i, Maestro, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Windows XP. General Electric, Schenectady, NY (Sep 2003 – Mar 2004) Description: The project is the full life-cycle implementation of the PeopleSoft HRMS. • • • • • • • • • • • • • • • • • • Worked extensively in Time & Labor, Benefits, Payroll modules. Administering Open Enrollment and Event Maintenance. Customized the existing interface programs for the HR to send flat files to various vendors for employees enrolled in different medical and dental plans. Developed complex SQR program that creates multiple reports dynamically based on various parameters. Involved in the whole Time Labor process of receiving the files from GE’s business till loading the data into paysheets. Developed and modified various interface SQR programs and reports in HR, Payroll and Benefit. Involved in creation of component interface to load data to the health benefit and dependent benefit tables. Worked in developing and customizing complicated Portal Pages using multiple level scrolls and derived records. Created an Automated process for Creating User Profiles across the requested Peoplesoft instances using a combination of Application Engine, File Layout and Component Interface. Modified, designed, configured and built fields, records, sub records, setting up keys to records, assign table edits like prompt table etc. Involved in the customization of Pages, SQR reports and SQR process. Designed and developed various interface programs to move data from Legacy Systems to Peoplesoft database by using SQR, Application Engine. Analysis of COBRA Interface and writing Technical Specifications. Writing interface programs based on technical specs to send changes occurring in benefits. Documented the specifications on regular basis for every change required and implemented. Involved in analyzing the Functional Documentation and preparing Technical Documentation. Involved in downloading and applying upgrade Patches & Fixes periodically to our current environments. Moving application data between two peoplesoft databases using Data Mover and also migrations of internal objects. Involved in preparing Migrations request form, User acceptance document, and unit test results document. Involved in assigning and tracking work through kintana. Tuned SQL/SQR’s to improve performance using advance features like Load lookup and Arrays. Environment: HRMS 8.8, PeopleTools 8.42/8.43, PeopleCode, SQR, Oracle 9i, Windows 98, UNIX. Duramed Pharmaceuticals, NJ (Jan 2003 – Sep 2003) Project : PeopleSoft HRMS As a member of PeopleSoft HRMS technical team, responsibilities include: • Worked as Technical Consultant for full life cycle implementation of PeopleSoft HRMS • Worked in Fit/Gap analysis stage for Recruit Workforce, eRecruit, Competency Management, Position management, Employee Self Service, Manager Self Service, Training Administration and Administer Workforce. • Involved in the functionality and implementation requirements gathering for eRecruit and the Self-Service product modules for Recruit Workforce. • Created complex SQL objects to implement business processes. • Strong working knowledge of eProfile, eCompensation, eRecruit, eBenefits and ePay. • Maintaining the Application Engine programs of eRecruit and Recruit workforce. • Documentation of eRecruit security and logon issues and development of customizations. • Developed/Enhanced several SQR programs for reporting and database processing. • Developed different custom reports using SQR and Crystal Reports according to user specifications. • Independently designed and developed custom on-line pages for PeopleSoft HRMS Employee self-service module. • Worked in creating new Application Engine programs and also in debugging existing programs. • Analysis of functional requirements, preparing technical specifications, test plans, co-ordination of user acceptance testing for every change management requests. • Worked on the object oriented PeopleCode. • Worked on development of PS queries using core HRMS tables for end user frequent requirements. • Developed various Crystal Reports for analysis with the help of graphs. • Implementation of PeopleSoft customized application objects from development into production. • Applied Patches/Fixes for PeopleSoft HRMS 8.3 • Implementing the Workflow and Business rules using Workflow Administrator and Business process maps • Handled Security related issues for certain roles and also giving department level security through Tree Manager. • Attended client meetings and gave presentations of the work done and resolve any critical production support issues. • Involved in estimation, analysis, coding, testing and review phases of work based on user requirement. • Interacting with users and preparation of relevant documents. Environment: HRMS 8.3, People Tools 8.19, UNIX, Windows 2000, Oracle 8i, SQR & Crystal Reports. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Kemper life Insurance, FL (Nov 2001 – Dec 2002) Project : PeopleSoft upgrade from 7.5 to 8.0 As a member of PeopleSoft HRMS technical team, responsibilities include: • Involved in defining departments in tree manager and assigned access code, Involved in query security. • Worked with development team during the upgrade of PeopleSoft from version 7.5 to version 8.0. • Generated comparison reports to identify the fields, panels, menus, xlats etc. that needs to be copied and upgraded to PS8. • Analyzing the impact of new fields in custom programs developed. • Identifying the batch programs (SQR's) and SQC's that needs to be retrofitted for PS8. • Worked with core HR users to resolve the issue with new fields default values and translate values. • Retrofitted the batch programs SQR’s, and SQL’s scripts for PS8 upgrade based on the analysis that was made. • Modified the SQL loader control files that load data into custom tables based on the field renames. • Reviewed and modified App Engine programs that are used to convert application data. • Analyze, reapply and test modifications to Pages/Components/Menus. • Analyze, reapply and test PeopleCode custom modifications. • Migrated the projects into the integration testing environments and tested. • Worked on payroll program enhancements and performance tuning. • Helped in setting up security in version 8 environment, creating permission lists and assigning them to roles. • Extensively worked with Application Designer to modify record definitions, pages, components, menus and giving access to them by using maintain security. • Customized the Job Code, Job Data and Personal Data Panels in Manage Human Resources and Administer Workforce modules as per the user requirements. • Analysis of PeopleSoft version 8.0 for upgrade. Environment: PeopleSoft 7.5 / 8.0, Windows NT, SQR, people tools, oracle 8i Net web Systems, India (Jul 2001 – Oct 2001) Project : Vendor Performance Analysis System • Gathered requirements from clients, analyzed them and translated into design Performed systems analysis (Dataflow Diagram (DFD), Entity Relationship Diagram (ERD)) and created tables and other database • objects. Prepared prototype screens and reports and set standards. • • Developed about 25 forms using Visual Basic 6.0 and 12 reports using crystal reports. Enhanced several existing forms and reports. Was involved in the module level and System level testing of the project and first level support after the release. • • Developed database Triggers, Functions, Procedures and Packages. Environment: Visual Basic 6.0, VBScript, oracle 8.0, PL/SQL, Crystal Reports, windows 98. Education • Bachelor of Technology in Electrical and Electronics from Jawaharlal Nehru Technological University, India. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Ram krishna Summary ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ Over 6 years PeopleSoft Fit-Gap Analysis, Implementation, Upgrade & Production support experience. Extensive experience in Information Systems encompassing strategic planning, analysis, design, development and enhancement of client/ server based applications with 3- Tier Architecture Experience in three tier architecture (PIA) weblogic, application Server configurations, installation and maintenance Specialized in Functional analysis, designing and developing customizations of Pages, Components interfaces, and reports for PeopleSoft Student Administration/HRMS. Experience in converting high volume of data from legacy system to new PeopleSoft Tables Experience with PeopleSoft Student Administration - Student Records, Campus community, Student Financials, Advisement, Admissions and Financial Aid systems Proficient in the use of: PeopleSoft, SQR, Application Designer, Application Engine, Data Mover, Import Manager, Maintain Security/ Security Administrator, Query/Crystal, PeopleCode, Mass Change, Workflow and Database Agent, Message agent Proficient in creating complex database reports and customizing PeopleSoft Delivered Crystal Reports and SQR Files Experience in Database –SQL Server, Oracle, SQL Base, MS-Access, DB2 Excellent in Production Support, Documentation, End-Users Training and Knowledge Transfer. Education Bachelor of Engineering PeopleSoft Expertise Application Financial Aid, Student Financials, Admissions, Academic Advisement, Human Resources, Payroll, Benefits, Student Records, Campus Community, General Ledger Development Tools Application Designer, PeopleCode and Application Engine Reporting Tools SQR, Tree Manager, PS Query, Crystal Reports and PS/nVision Data Management Tools Data Mover, Mass Changer, EDI Manager and Import Manager. Administration Tools Maintain Security/Security Administrator, Object Security and People Tools Utilities. Technical Skills Operating Systems Windows 2000/NT 4.0/ 95/98, UNIX, NovellNetware3.12 Tools SQR, PL/SQL, SQL, COBOL, HTML, JDK1.2, C, C++, Visual Basic 5.0/6.0, Developer 2000. Databases Oracle, MS SQL Server, SQL Base and MS Access, FoxPro. Software PeopleTools 6.01/7.01/7.55/8.13/8.21, Visual Basic, Developer 2000, and MS Office, Business Objects Web Programming ASP, HTML, DHTML, VBScript, JavaScript, Java Applets, Servlets Web Tools/Servers Front Page, IIS, Apache, Site Server. Exchange Server, Tuxedo Windows 2000 Server, Terminal Server 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Experience University Of Michigan, MI May’07 - Current Sr. Peoplesoft Campus Solutions Consultant Worked as Peoplesoft consultant for University of Michigan. During my stay at University of Michigan, I worked on the upgrade project. The upgrade is from Peoplesoft Student Administration Ver8 to PeopleSoft Campus Solutions Release 9.0. The Peoplesoft 9 development was carried out using People Tools V 8.48. Along with development, I was also involved in Fit-Gap, Design, support, troubleshooting and problem analysis for the current version of Student Administration in the production. Role: • Involved in implementation and Fit Gap Analysis of Campus Solutions Applications – Student Records and Enrollment, Financial Aid, Student Financials • Involved in collecting/gathering of the Requirements/Needs of the Campus Solutions Modules. • Set up the following in Financial Aid Module. ♦ Financial Aid year - Define Financial Aid Years. ♦ Budget - Create Budget Categories for Aid year Create Budget Item ♦ Budget Groups and Budget Assignments ♦ Awards Disbursement Plan Table Disbursement ID table Disbursement Slip codes Disbursement Split code Formula Financial Aid Item Types. Packaging Plans • Worked with Aid Year Activation Process Financial aid Years, Built FA Terms in Batch, and Award Processing like Assign Awards to students. • Involved in Assigning Budgeting to Students and Awards Packaging. • Customized PeopleSoft Financial Aid key functionalities like Awards – External Awards Load and Awards Processing to fit in the Framework of the Student Administration business model. • Used Application Engine and Component Interface for batch processes like Award Load. • Used Remote Cobol call in Application Engine program. • Worked on the chart fields data synch with financials CLASS_CF, FUND LOAD, ACCOUNT CHARTFIELD, PROGRAM CF, PROJECT. • Customized PeopleSoft Student Financial key functionalities like GL Interface – Chartfield Sync messages to fit in the Framework of the UMICH Student Financials business model. • Worked on Integration Broker related setup like Queues, Services, and Services Operations. • Created new Rowset based message for the GL Project sync. • Created new Message Handlers. Used Message handler testing utility to test the handlers created. • Documented all the changes and newly created IB objects according to the UMICH standards. • Used XMLP for creating 1098-T report and Billing reports. • Created 1098-T XMLP Template from the scratch using Microsoft Word Template Builder. Added a new page to the 1098-T report which shows the grants, scholarship details. • Documented the template change according to the UMICH standards. • Analyzed System Audit Reports to compare data structures defined in the People Tools tables against the underlying database to uncover inconsistencies. • Performed Vanilla Comparison test between our demo database and our copy of production to identify customization and analyzed the reports. • Created Pre conversion and post conversion Scripts. • Used STAT for the change management and version control of the Peoplesoft Objects. Environment: PeopleSoft 8.0/9.0 Campus Solutions (Student Financials, Financial Aid, Student Record) modules. PeopleTools 8.48, Windows NT, STAT and Oracle 9i. UMASS, Amherst, MA Nov 2006 – May 2007 Sr. Peoplesoft Consultant Role: • Design new Fields, Records, Pages, Component for continuing education system. • Create a custom message catalog entries. • Design new component interfaces. • Create new component interface peoplecode which inserts the new selected career & term and make student active for that term. • Written new component interface peoplecode which checks for active student and do enrollment in the system for selected term. • Testing of component interface and debugging of peoplecode. • Create and customized complex SQL queries to meet eligibility criteria. Environment: PeopleSoft 9.0 HRSA. (Student Financials, Financial Aid, Student Admin, Student Record) modules. PeopleTools 8.48, Windows 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 NT and Oracle 9i. University of Maryland, MD Nov 2005 – Nov 2006 Sr. Peoplesoft Consultant Role: • Involved in creating Application Engine programs and FileLayout definitions such as writing data to a file, reading from flat file by adding new Sections, Steps and Actions. • Ran System Audit Reports to compare data structures defined in the People Tools tables against the underlying database to uncover inconsistencies. • Performed Vanilla Comparison test between our demo database and our copy of production to identify customization and analyzed the reports. • Involved in the design strategy and implementation of loading the data from Legacy HR. • Developed main SQR to convert legacy system data to PeopleSoft Application tables. SQR functionality included data validation, processing, and error handling procedures. • Written SQR programs to read data files (Flat files). • Involved in customization of records, pages, components and menus. Customized and created record definitions, designed new page (Summary pages) to display additional information and used People code to incorporate validation rules according to the specifications. • Involved in automating the manual process using Work Lists and Email (Workflow Administrator). • Modified existing Report Formats and added new Reports using PS/Query to generate reports of the customized application as per the user requirement. • Involved in creating, validating and setting Component Interface Security and used the interface keys, properties, collections and methods. • Used Process Scheduler/ Report Manager for scheduling different processes. • Developed run control pages and components to get user input and added different process. • Worked in both Student Financials and Student Record module. • Developed Component Interfaces and programmed in PeopleCode by generating PeopleCode template and used several classes. • Worked extensively in PeopleCode using various PeopleCode functions and events for data processing through pages. • Develop, modify and test interface programs and reports on using SQR to load and update data. • Create Run control pages and records using PeopleTools with the input and sort parameters to run the reports through the Process Scheduler. • Written SQRs, customized existing SQRs and attach processes to pages, components • Written SQR programs to calculate due date by each student billing tuition calculations, grants schedules, direct lending, disbursement and reconciliation reports • Used data mover for loading the student data and used process scheduler to handle users request to execute the batch programs and reports. • Used trace folders in order to trouble shoot some of the errors that have to rectify. • Used Application engine in writing new reports and used as a development tool. Provide technical support to other Developers in the team. Environment: PeopleSoft Student Administration 8.0/8.9 (Financial Aid, Student Financials, Admissions, Student Records, Campus Community, General Ledger) ORACLE, PeopleTools, PeopleCode, Application Engine, component interface, SQR, Crystal Reports, UNIX and Windows NT. University of Phoenix, Phoenix, AZ Aug 2004 – Oct 2005 PeopleSoft Consultant Role: • Involved in implementation and Fit Gap Analysis of Student Administration Applications- Student Records, Financial Aid and Student Financials • Involved in collecting/gathering of the Requirements/Needs of the Student Administration Module (Student Records, Financials and Financial Aid) • Wrote a SQR Program to check the student listed for Work study are having valid SSN and their Employee Ids and to check the Offered and Accepted work Study Award • Involved in conversion of data to load and unload Student Record Tables using SQR’s from the legacy system and excel sheets • Wrote SQR for Package and Dispersed module to extract the records from Tab Delimited text files and update the calculated amount for respective tables • Worked with Student Records to extract and to update the data to the respective tables • Make effective use of technical tools to develop effective solutions: conversion programs, data mappings, components, tables, pages, reports, interfaces, performance and tuning • Coordinated security testing and setup of security tables, and maintain the same with different instances • Involved in the configuration and setting up of PeopleSoft Internet Architecture (PIA) • Did modifications of Table Structures and Customization of templates • Involved in Campus Community Duties like Effective Communications Management and also in Efficient Event Planning • Involved in maintaining all the database instances uniform and unique (DEV, TST, STG and Production Environment- PRD) • Worked with Campus community Data, Enrollment of Students, Term Histories etc.. • Wrote SQR program to calculate automated Billing for each term with Previous and current Balances and set messages to say to pay the due balances within the time and the effects for not paying the balances and issues • Involved in creating functional specs for reports, interfaces, and customizations, and identified cross-functional issues for resolution with other areas, including Admissions, Student Records, Financial Aid, and PeopleSoft Financials. Lastly, involved in identifying functional conversion requirements and reporting needs. • Involved in migrating the data and objects between the environments (DEV, TST, STG and PROD) 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • Wrote a SQR Program to Bridge the gap between HR and PeopleSoft for work study Involved in defining a process for resolving duplicates and developing departmental Search/Match guidelines for accepting or adding a person in PeopleSoft. Involved in Setting up Financial System -Billing process for all terms which gives the total balance to be paid by every student which excludes the Financial Aid and any other awards for the current term Setting up Academic Calendars, Dynamic Classes, Level/ load Tables and setting up academic Programs Carried out the Project Plan for whole year/month and make adjustments plans accordingly for Student Financial, Financial Aid, Admission and Records. Responsibilities included -- developing information for test scripts, Define security requirements, Recommend policy change Create and execute test plans (system, integration, and end-user acceptance tests). Responsible for executing the activities associated with application analysis, table build, and testing for the software development and roll out Environment: Student Admin 8.0 (Financial Aid, Student Financials, Admissions, Human Resources, Student Records, Campus Community), PIA, Peoplecode, PeopleTools, Web Logic, Tuxedo - App Server, Win 2000 Server, Oracle Target, Minneapolis, MN. Jan 2003 – Jul 2004 PeopleSoft Technical Consultant. PeopleSoft Support, Maintenance for Upgrade from 7.5 to 8.16 / 8.16 to 8.8 project. Role: • Involved in converting customized panels into pages and panel groups into components. • Involved in creating permission lists, users, roles and assigned roles to users (Maintain Security). • Designed and developed several new SQR Reports in PeopleSoft HRMS 7.5 to 8.x and edited several reports in 8.x. • Involved in creating Application Engine programs and FileLayout definitions such as writing data to a file, reading from flat file by adding new Sections, Steps and Actions. • Ran System Audit Reports to compare data structures defined in the People Tools tables against the underlying database to uncover inconsistencies. • Performed Vanilla Comparison test between our demo database and our copy of production to identify customization and analyzed the reports. • Involved in the design strategy and implementation of loading the data from Legacy HR. Developed main SQR to convert legacy system data to PeopleSoft Application tables. SQR functionality included data validation, processing, and • error handling procedures. • Written SQR programs to read data files (Flat files) and loaded it into PeopleSoft benefit tables and these reports are written to handle rejected rows and to produce report • Involved in customization of records, pages, components and menus. Customized and created record definitions, designed new page (Summary pages) to display additional information and used People code to incorporate validation rules according to the specifications. • Involved in automating the manual process using Work Lists and Email (Workflow Administrator). • Modified existing Report Formats and added new Reports using PS/Query to generate reports of the customized application as per the user requirement. • Used Process Scheduler/ Report Manager for scheduling different processes. • Developed run control pages and components to get user input and added different process. Environment: People Soft HRMS 7.5 / 8.16 / 8.8, Payroll, HR, Benefits Administration, ePay, eProfile, eBenefits, eRecruit modules, PeopleTools 8.45, SQR, Oracle 9i, UNIX, Windows NT. GE, Albany, NY. April 2002 – Dec 2002 PeopleSoft Technical Consultant. Maintenance, Support and Customization for Implementation of People soft HRMS 8.16 Project. Role: • Involved in design, development, enhancement and maintenance of PeopleSoft HR, Base Benefits and Payroll. • Used Application Designer to modify existing records, pages, and menus and wrote People Code to support application. • Involved in the Data mapping, Data conversion and Data loading from the external system into people soft tables. • Written conversion reports using SQR to load data into PeopleSoft Payroll tables. • Created Run control panels, panel groups, attached them to required menus through Application Designer and made them available to various operators through Maintain Security to have the reports run under Process Scheduler. Used Application Engine to perform background SQL processing against the database. • Involved in Setup of Eligibility rules and Plans in Benefits Administration. • • Worked on PS_Pay_Calender, PS_Pay_Check, PS_Job, PS_Personal_Data, PS_PersNid tables and Generated reports by PayGroup, RunId in Payroll Module. • Designed and Developed Inbound Interfaces and processing procedures for processing and Loading Employee Benefits, Deferred Compensation, Loan and 401K Contributions and Vacation Buy and Health & Welfare information in to PeopleSoft Tables. Developed new SQR reports from scratch like, Number of employees in each Benefit Program, and List of employees in each major Benefit Plan, • like Medical, dental, and Life Insurance etc. • Used Process Scheduler to Schedule the process at a specific time and run recursively on the server periodically. • Used Process Monitor to find out the status of the process. • Created Users, Roles and Permission list for users by using Maintain Security. • Tuned SQR’s to improve performance-using advance SQR features like Load lookup and Arrays. Environment: PeopleSoft HRMS 8.16 (HR, Benefits, Payroll, Time & labor), People Tools 8.12, SQR, Crystal Reports, Oracle and UNIX. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • Areas of Expertise Project Experience PeopleSoft Campus Solutions Versions 8.x/9.0 PeopleSoft HRMS Versions 8.9 • 8.8, 8.3, 8.0, 7.5 Implementations/Upgrades Enterprise Resource Planning • (ERP) • • PeopleSoft Experience • Campus Solutions • Campus Community • Recruiting & Admissions • Academic Advising • • Student Financials • HR • • Benefits • • Payroll Sam Islam Over 8 years of experience in PeopleSoft having strong skills in Functional Analysis, Design, Development, Upgrading & Implementation of PeopleSoft in Multi-Tier Environment using PeopleSoft 8.x/9.0 (PeopleSoft Campus Solutions(Campus Community, Recruiting & Admissions, Academic Advising) & PeopleSoft HRMS (HR, benefits, Payroll, Benefits Administration, Time & Labor, e-recruit, e-pay, e-development, Student Administration, Self-Service) Experience in working with PeopleTools - Application Designer, Application Engine, Application Messaging, Application Packages, PeopleCode, Process Scheduler, SQR, Upgrade Assistant and PS-Query Experience in Fit Gap Analysis , Current System Business Process , Process Flows , Security , Issues , Defects , Reports information and mapping to Future system with certain definitions like Gap , Adequate , In Adequate Excellent Analytical, Organizational, Interpersonal and Communication skills. Experience in Functional Design provides Solution , Business Rules , Data Requirements , Reports, Interfaces , Frequency / Timings , Dependent Process , Impacted Process ,Audience, Legislative Requirements , Security Requirements ,Conversion Requirements , Acceptance Criteria information Experience with PeopleSoft Campus Solutions Upgrades & Integration of systems through corporate mergers Strong documentation and written presentation skills, and developed various functional and technical specifications with Test Plans and Procedures Excellent proven Leadership skills acquired being a senior member and handling multiple tasks at work. • Time and Labor • Upgrades Education Bachelor of Science in Information Technology Industry Education Public Sector Information Services Professional Experience Minnesota State University, Mankato, MN Jan’08 to Current Functional Consultant People Tools • Application Designer • Query (8.0 / 8.4x) • Security Admin. ( 8.x/ 8.4x) • Data Mover /Import Mgr/ Message Agent • Workflow (version 7.5 / 8.0 / 8.4) • Process Scheduler • Application Engine Integration Tools • Integration Broker • Component Interface • Application Messaging • Business Interlink Reports Experience • SQR (Advanced) • Crystal Reports • • Was responsible for the setup, design and implementation of the Student Record, Admissions & Campus Community module Carried out analysis and feasibility studies of the Student Administration Modules and was responsible for creating functional project documents. Discussed with the functional end users, advisors, executive management and technical staff on functionality aspects of implementation and provided impact analysis for Project. Worked closely with the Admissions functional and technical team to ensure all functional/technical specifications were completed on both ends and clearly documented Worked with HRMS team to make sure setup tables were already defined as regulatory regions, jobcodes, joblocations, disabilities, were to be used from the exisiting HRMS module. Involved with the design and setup of Course Catalog and schedule of classes for Student Records Analyzed the transfer credit policy of university to setup Transfer credit processing. Evaluated letter codes, groups, 3C categories and speed keys for Communication implementation in the 3C engine Reviewed various grade schemes for Grade setup in Student Records Worked with Faculty, Advsiors,Transcripts and Registrar’s office to evaluate and setup degrees and transcripts in the system. Worked with Advising staff in understanding course structure, degree options, plans, sub-plans to create appropriate course lists. Educated Technical developers on some of the components that Academic Advising shares with Student records such as Academic/Enrollment Requirement, Groups, Course Lists etc. Educated team on some setup pitfalls such as during setup to establish pages in reverse order such as first defining courselists,then academic requirements and finally Requirement groups than vice versa. Worked with Admission & Registrar office every semester to setup various exceptions/overrides as alternatives, for courses not offered during a particular semester. Setup communcations in 3C engine to manage various institutional contacts, checklists | Alpharetta, Georgia 30004 • • • • • • • • • • • • Databases • Oracle 8/8i/9/9i, • SQLServer7.0/2000 • • DB2 2905 Jordan Court Suite B-219 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Operating System • • Windows 95/98/2K/XP • • • • • • • • and subsequent comments in self-service. Setup Service indicators to Hold transcripts and deny class registration for students who had unpaid/Balance Fees as per the request of Financial Aid department Worked on setting up FERPA Privacy Control for currently enrolled students. Setup Student and Exchange Visitor Information System (SEVIS) visa processing for International Students in the University Created functional documents for reports such as listing visa status that were to expire at the end of current semester. Created Functional documents for various SQR reports such as PER 032, PER 033 as per user requirements. Responsible for assessing progress of development and testing activities Responsible for helping manage the quality assurance process across multiple implementation teams Assisting as a Solution Architect for Campus Community, Admissions and Student Records modules and ensuring the teams are on track. Responsible for ensuring Data Conversion team is kept on track Johnson County Community College, Overland Park, KS May’ 06 to Dec’07. Functional Consultant • • • • • • • • • • • • Discussions with the end users on functional aspects of the Student Administration Modules. Designed interfaces with third party systems. Designed and implemented a conversion process from legacy to PeopleSoft. Worked on incorporating various fee waivers to the tuition group. Worked on setup of Deferral Contracts for Payment Plan setup. Setup administrative fee and charges setup in Deferral Contracts Reviewed with Financial aid various Payment Plans offered to students and accordingly setup various Payment Plans calculation methods such as Lump sum Payment, Calculated Payment etc. Designed the Financial aid and Academic Advising appointments process. The process automatically assigns incoming freshman financial aid appointments and Academic advising appointments with their advisor. Care had to be taken so that the times do not conflict. Random number generator was used for this purpose. Also had to create setup pages to enter the academic advising and financial aid session timings. Automated the Incoming freshman residential college assignments. All incoming freshman are assigned residential college assignments and this has to be done randomly. Analyzed applicable State Regulations and designed Reporting/Implementation programs as per the requirements. Designed various complex Reports. Reports included data like Assignment by Ethnicity, Academic Program, Interfacing with State Regulations, High School Type, Citizenship and state of residence. Involved in functional testing and functional production support University Of Missouri, Kansas City, MO Dec’ 04 to Mar’06. Functional Consultant • • • • • • • • • 2905 Jordan Court Suite B-219 | Involved in Fit Gap Analysis and implementation of Student Administration Applications- Student Records, Financial Aid and Student Financials Involved in collecting/gathering of the Requirements/Needs of the Student Administration Module (Student Records, Financials and Financial Aid) Worked with Faculty, Advsiors,Transcripts and Registrar’s office to evaluate and setup degrees and transcripts in the system. Was Involved in discussions with Financial aid department for establishing Tuition groups, Term Fees, Course and Class fees for setting up Tuition calculator . Worked on incorporating various fee waivers to the tuition group. Worked on setup of Deferral Contracts for Payment Plan setup. Setup administrative fee and charges setup in Deferral Contracts Reviewed with Financial aid various Payment Plans offered to students and accordingly setup various Payment Plans calculation methods such as Lump sum Payment, Calculated Payment etc Designed SQR Programs to check the student listed for Work study are having valid SSN and their Employee Ids and to check the Offered and Accepted work Study Award Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • Analyzed and designed processes for Campus Community Duties like Effective Communications Management and Efficient Event Planning Designed and implemented SQR program to calculate automated Billing for each term with Previous and current balances and set messages to say to pay the due balances within the time and the effects for not paying the balances and issues. Setup Academic Calendars, Dynamic Classes, Level/ load Tables and setup academic Programs Carried out the Project Plan for whole year/month and make adjustment plans accordingly for Student Financial, Financial Aid, Admission and Records. Involved in creating functional specs for reports, interfaces, and customizations, and identified cross-functional issues for resolution with other areas, including Admissions, Student Records, Financial Aid, and PeopleSoft Financials. Lastly, involved in identifying functional conversion requirements and reporting needs. Worked as a liaison between Functional Team/Client/Users and the Technical Team. State of Ohio, OAKS, Columbus, Ohio Jan’04 To Dec ‘04 Techno-Functional Consultant • Part of Supporting Day to day production issues • Modified/Created SQRs for NA Payroll and Benefits Interfaces • Customized HR Self Service Modules such as e-recruit, e-profile, e-benefits and e-pay. • Extensively worked on Customization/modification of Records, pages, Components, Menu, Component Interface. Application Engine and Workflow definitions. • Business rules are implemented using People code. • Customized pages, records and implemented People soft HR self-services • Designed a Component interface to JOB component for calculating pay rate components on Compensation Panel • Designed and developed/Modified SQR Reports for Benefits Module, for conversion programs to convert data from legacy data to PeopleSoft Database. • Designed & developed various inbound & outbound Interfaces using SQRs & Application Engine Ohio Department of Public Safety, Columbus, OH Jun’03 to Dec’03 Techno Functional Consultant Responsibilities: • • • • • • • • • Re-implemented (HRMS v7.x to v8.3) Involved in applying on-line customizations, developing/customizing Application Engine and SQR programs for PeopleSoft HRMS Re-implementation Reimplementation of the PeopleSoft 7.x HRMS (HR, Payroll and Benefits Administration, Student Administration) Modules to 8.3 Version based on Organizational needs and requirements. Performed interfacing, conversions, data migration and report writing (using People Code, People Tools and SQR). Extensively used PeopleSoft Application designer, Report Manager, Process Scheduler, PeopleSoft Query and other development tools. Extensively applied Peoplecode validations. Developed generic Peoplecode function library programs for various tasks, for example, implementing field level security based on end user roles. Worked extensively in the HR modules Training, Time and Labor, Base Benefits, Payroll Interface. Created new objects (Fields, Records, Pages, Components, Menus and Images) and enabled the security for new pages. Tax Updates and w2 –Year end process in payroll. Developed SQR’s to extract employee data, calendar information, and vacation, leave, and sick accruals. Houston Community College, Houston, TX 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Jan’02 To Jun’03 PeopleSoft Techno Functional Consultant • • • • • • • • • • Responsibilities: Customized and Developed PeopleSoft Objects such as Pages, Components and Menus as part of Version 8 upgrade. Made possible Functional / Technical changes to programs as part of Version 8 Upgrade Identifying strategies in the analysis phase for Conversion of HR, Base Benefits history data from Tessaract and EIS legacy systems into PeopleSoft application tables. Customized / Developed impacted PeopleCode programs due to Version 8 upgrade Applied Updates, patches and fixes Implemented Security using Security Administrator and Object Security to restrict users to their work area. Used Application Engine and PeopleCode for batch processes. Ran the time Administration, Load T/L, Pay Sheet, Pay Calculation, Pay Confirmation and Leave Accrual Process for Payroll and Time and Labor modules Designed and developed interface specifications for Benefit Elections in Open Enrollment Process. Implemented and tested Open Enrollment Process. Client: V I S, Inc., Jun’01- Dec’01 PeopleSoft technical consultant V.I.S is a staffing and telecommunications services firm. It is the first company to implement PeopleSoft’s staffing solution that significantly reduces administrative costs for the staffing industry. It uses it to efficiently process 20,000 customer invoices and over 40,000 paychecks every week. Staffing Back-Office unites time collection, payroll and billing into one streamlined and integrated process, consolidating operations and improving efficiency. Its pay-to-bill linkage increases flexibility and accuracy in time entry and invoicing, based on user requirements. • • • • • | Alpharetta, Georgia 30004 • • • • 2905 Jordan Court Suite B-219 Responsibilities: Developing and Coding of new SQR's for running Interface programs after Merges and Exporting data from database to the other( People soft payroll reports). Gathering requirements from the End User, analyzing the process flow, creating and modifying Reports, coding new SQR programs as per the requirement. Developed interface SQR programs like Retirement, Criterion (employee and history) outbound interface, ‘Vytra’ (health interface), lump-sum amount of earnings balances to post in General Ledger for Financials& Annual benefits enrollment statement for an employee (Internal). Upgrading the PeopleSoft HRMS 7.5 to 8.0 by using the Upgrade Assistance. Identifying Fields and Tables that were changed from Ver. 7.5 to Ver. 8.0 and making necessary changes to the Client's Customized SQR’s in order to perform in PeopleSoft 8.0 Environment. Developed / Customized the following reports: Active employees report Employee Expense Details Report Hours and Earnings by Category and Status report | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Sarat Chandra Durgam Professional Summary: • Around 11 years of IT experience, which includes 9 years as PeopleSoft Consultant. • Having good experience of various modules in PeopleSoft HRMS/HCM (HR, Payroll, Benefits, Benefits Administration, Time & Labor, ePay, e-Profile, e-Profile Manager Desktop, e-Recruit & e-Benefits) and PeopleSoft SIS (Student Records, Student Admissions, Campus Community, Student Financials & Student Self-Service). • Expertise using People Tools such as Application Designer, Process Scheduler, Application Engine, Component Interface, File Layout, Application Messaging (Integration Broker), Service, Service Operation, Workflow, Application Package, Data Mover, Process Monitor, and PS Query. • Worked on developing new reports, customizing/debugging existing SQR reports. • In depth understanding of PeopleSoft Internet Architecture (PIA) and Security. • PeopleSoft experience includes implementations, upgrade projects, extensive development, testing, developer training and technical management. • Very good at Analytical thinking, Troubleshooting, Communication skills and capable of working well as a team member and independently. • Always willing to learn and implement new technology quickly. Education: BS in Engineering. Technical Skills: PeopleSoft HRMS 7.5/8.0/8.3/8.8/8.9 (HR/Payroll/Benefits/Benefits Administration/T&L). ERP PeopleSoft Campus Solutions 8.9 (Student Records/Admissions/Financials/Campus Community) : Windows XP/2000/NT/98/95, MS-DOS and UNIX. Operating Systems : SQR and PS/Query. Reporting Tools Programming Languages : People Code, PL/SQL, C and PASCAL. : Application Designer. GUI Integration Tools : PeopleSoft Integration Broker, Application Engine, Component Interface and File Layout. : Process Scheduler, AUTOSYS and MAESTRO. Scheduling Tools : Oracle 10.2/8.1.7/8.0/7.x, SQL Server 7.0, DB2/UDB for OS/390 and MS-Access. Database Migration Tools : STAT, Xpedio, Mercury ITG, Quality Center and PVCS. Query Tools : Toad, SQL Plus, SQL Navigator, Aqua Data Studio and WinSQL. Software Professional Experience: : Lotus Notes and MS Outlook. Project#1 Client: The Ohio State University, Columbus, OH Title: PeopleSoft Campus Solutions Technical Consultant Development, Customization and Production Support of Campus Solutions 8.9 Apr’09-till date Description: The Ohio State University is a world-class public research university and the leading comprehensive teaching and research institution in the state. Ohio State is a multi-campus university with a main campus in Columbus. With more than 60,000 students, 18 colleges, and 170 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences, and the professions. The project is aimed at the development, customization and production support of PeopleSoft Campus Solutions. Extensively used People Tools such as Application Designer, Application Engine, Component Interface, Application Package, SQR, PS Query, Data Mover, SQL and File Layout. Environment: People Tools 8.49.09, PeopleSoft Campus Solutions 8.9 (Student Records/Study Abroad/Campus Community/Self Service) Responsibilities: • Designed and developed an Inbound Interface to insert/update Transcript Text data using Application Engine, Component Interface and File Layout. • Designed and developed a batch Application Engine process to insert missing external degree codes using Component Interface. • Developed Technical Specification documents as part of new design and development. • Wrote PeopleCode to prevent most users from adding additional future dated rows to CPP stacks once complete. • Designed and developed an Inbound Interface to load Student Advisor data using Application Engine, File Layout and Component Interface. • Wrote PeopleCode in several events to validate and to attain the business functionality. • Designed and developed an Application Engine conversion process to update Academic Plan for specific Plan Types using Component Interface. • Designed and developed Grade Upload Webservice using Application Package, Service and Service Operation. • Used ExceltoCI utility to insert/update data for simple Component Interfaces. • Provided technical support and functionality enhancements to improve efficiency of processes. • Designed and developed an App Engine process for Post Graduation Enrollment using Component Interface. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • Involved in analysis and set up of run controls to schedule the jobs in AUTOSYS. Created Enrollment Transaction Inquiry component to display the data of Enrollment Transactions, Student Enrollment, Grade Change Audit Data and wrote PeopleCode to attain business functionality. Involved in production support. Created queries for users as per the business requirement. Created Fields, Records, Views, Pages, Components, registered them to required menus through Application Designer and made them available to various users through Security Administrator. Project#2 Client: The Ohio State University, Columbus, OH Title: PeopleSoft Technical Team Lead Consultant Integration of Study Abroad Functionality into PeopleSoft Campus Solutions 8.9 Mar’08-Mar’09 Description: The project is aimed at the integration of Study Abroad Program Functionality into PeopleSoft Student Information Systems/Campus Solutions. Extensively used People Tools such as Application Designer, Application Engine, Component Interface, SQR, PS Query, Data Mover, SQL and File Layout. The project involved AGILE development. Environment: People Tools 8.49.09, PeopleSoft Campus Solutions 8.9 (Student Records/Student Admissions/Student Financials/Campus Community/Self Service) Responsibilities: • Designed the entire project by creating requirements documents from analysis meetings with the business sponsors and users. • Developed Functional and Technical Specification documents as part of Agile development. • Performed Project Management responsibilities for technical team including project work plan management, change management, status reporting and issue resolution processes. • Integrated and Automated OSU Study Abroad Program Functionality into PeopleSoft Campus Solutions. • Selected, sourced and managed technical team supporting client resources • Performed fit/gap analysis, designed gap strategies and recommended business process changes to take advantage of delivered functionality. • Designed and developed Self Service Study Abroad Program Application for the student and provided the maintenance access of the same to OIA Staff, Program Coordinators and Reviewers. • Worked with the technical team and wrote PeopleCode in several events to validate and to attain the business functionality. • Designed and developed a batch Application Engine process using Component Interface to update the Study Abroad Program and to Mass Enroll the students into IS697. • Designed and developed a batch Application Engine process using Application Library to GROUP POST Student’s Program fee, Program Deposit, Tuition credits and Cancellation Charges. • Provided technical support and functionality enhancements to improve efficiency of processes associated with Study Abroad Program. • Developed Mass Change to Create User Profiles, Assign roles for Reviewers and Students automatically using USERPROFILE process. • Designed a batch Application Engine process to update the Statuses of App Fee, Program Fee, Program Deposit and Cancellation Charges. • Involved in setting up Security (Permission Lists, Roles and User Profiles) to OIA staff, Reviewers, Program Coordinators and students. • Coordinated development and testing efforts between the team members. • Conducted end-user training session and provided troubleshooting during parallel testing. • Resolved issues and change requests by providing Production Support. • Created Fields, Records, Views, Pages, Components, registered them to required menus through Application Designer and made them available to various users through Security Administrator. Project#3 Client: The Ohio State University, Columbus, OH Title: PeopleSoft Campus Solutions Technical Consultant Implementation of PeopleSoft Campus Solutions 8.9 Mar’07-Feb’08 Description: The project is aimed at the implementation of the PeopleSoft Student Information Systems/Campus Solutions. Extensively used People Tools such as Application Designer, Application Engine, Component Interface, Application Package, SQR, PS Query, XML Publisher, SQL and File Layout. Environment: People Tools 8.48.07, PeopleSoft Campus Solutions 8.9 (Student Records/Student Admissions/Student Financials/Campus Community) Responsibilities: • Involved in writing Technical Specifications during the Design phase of the project by gathering functional requirements. • Designed the entire Commencement Process of OSU. • Designed and created a batch App Engine process and validated the data using Component Interface to drop failed audit courses. • Designed and developed a batch App Engine process to insert the PeopleSoft data into Athletic System Database as part of Student Athlete Record changes. • Designed and created an Inbound App Engine process to Update/Insert data in Student Milestone component using Component Interface and File Layout. • Developed a Custom Commencement Component for OSU and wrote PeopleCode in several events to attain the business functionality. • Designed and created an SQR process to identify all students meeting the criteria of the Part Time Dean’s List and post the Honors and Awards notation to the student’s record. • Created a custom set up Department Data page, Component and attached it to the Menu. • Designed and developed a batch App Engine process for Intra-University Transfer Campus Changes and validated the data using Component Interface. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • • • • • • • • • • • • • • • Wrote PeopleCode to incorporate the logic of Recurring Meetings in Campus Event Planning. Customized Campus Event and Meetings Components and added PeopleCode in several events to validate the business data. Developed a batch App Engine process to insert the Tuition Payment status into Custom record. Developed Application Packages to use in App Engines and online PeopleCode. Created a custom set up Diploma and Department Data page, Component and attached it to the Menu. Designed and developed a batch App Engine process using set processing technique to Clean up the Term Rolls. Designed and developed a batch App Engine process to update the Student data in Athletic System Database with the PeopleSoft data as per the business logic. Designed and created an SQR process to update the fields of custom Commencement Table to attain the business functionality. Created SQR to Print the Demographic Report of OSU Athletic System Database. Customized Self-Service Student Evaluation of Instruction (SEI) and added pages, PeopleCode as per the client’s requirements. Customized Self-Service To Do List Campus Personal Information component and added PeopleCode to attain the business functionality. Designed and Created an Inbound interface using App Engine, File Layout and Component Interface to load the Test Post Scores File data obtained from different tests. Developed an inbound App Engine process to update Term Fee rates using File Layout and Component Interface. Customized Class Schedule Report (SR201) as per the client requirements. Developed a batch App Engine process ¾ To identify students who have been admitted that need to have either provisions or conditions or both calculated. ¾ To assign a specified checklist/checklist item to the selected population. Develop a batch App Engine process for assigning active collection accounts to one or more different collectors on a schedule determined by the Office of the Treasurer. Developed a batch App Engine process using Set Processing Technique to Drop Students Enrollment for Non-Payment of Fees. Customized External Academic Summary Component and wrote PeopleCode to validate the data as per the client’s requirements. Added PeopleCode logic on several records to trigger 3C when transactions are performed. Customized delivered batch Term Roll (SRROLL) Process to include the logic of roll scheduled rooms forward from one term to the next. Designed and developed SQR to print the Custom Advising Report. Customized Student Academic Program/Plan Component to attain the business functionality of OSU Commencement. Created an Activity page that allows staff to see history of the applicant and wrote PeopleCode as per the business logic. Designed and developed SQR to print Missing Grade Report. Customized Degree Table and Degree Honors Table Components as part of OSU Commencement. Developed unit test documents for every design. Created Record definitions, Page definitions, Components, attached them to required menus through Application Designer and made them available to various users through Security Administrator. Dec’06-Mar’07 Project#4 Client: State of Ohio, OAKS, Columbus, OH Title: PeopleSoft HCM Technical Consultant Implementation of PeopleSoft HCM 8.9 Description: The project involved full life-cycle implementation of PeopleSoft HRMS with Accenture. The project is aimed at the development and customization of the PeopleSoft HRMS module as per the requirements of the client. Worked extensively with People Tools such as Application Designer, Application Engine, Component Interface, SQR, PS Query and File Layout. Environment: People Tools 8.46.07, PeopleSoft HRMS 8.9 (HR/Payroll/Benefits/Ben Admin/Time & Labor/e-Pay/e-Benefits), Tuxedo6.5/Jolt 1.2, Web logic 5.1, Oracle, UNIX and Windows NT. Responsibilities: • Designed and developed a batch process Application Engine program to Update POSN_STATUS field in POSITION_DATA table using Set Processing technique. • Developed ad-hoc query for OBM to monitor Position Status. • Developed an SQR process for Benefits Administration to insert the new effective dated row into JOB, JOB_JR, COMPENSATION and OH_OHIO_JOB tables. • Resolved the issues related to online Create COBRA Non-Employee. • Customized CBR001.SQR to include the SSN and Employee Id on the COBRA Initial and Secondary Letters. • Customized BEN040.SQR Non-COBRA Billing Statements as per the client requirements. • Designed and developed a batch process Application Engine program to Update OPTION_CD field in BAS_PARTIC_PLAN table using Set Processing technique. • Developed ad-hoc T&L Queries for the users to obtain the information irrespective of the pay period being processed. • Developed an Application Engine program to update ELIG_CONFIG1, ELIG_CONFIG2, ELIG_CONFIG3, ANNL_BENEF_BASE_RT and BAS_GROUP_ID fields in JOB table by Set Processing technique. • Customized View Paycheck page to make it printer friendly by adding a button on the page and wrote people code to attain the business logic. • Developed a Standard Deduction Outbound Interface Application Engine program using File Layout to support general deductions withheld for various insurance, credit unions and loan payments not related to a benefit plan. • Wrote people code to attain the business functionality for the run control pages of Print Confirmation and Enrollment Statements. • Customized Benefits Enrollment page by adding people code • Modified Print Confirmation Statements SQR as per the client requirements. • Created Record definitions, Page definitions, Components, Run control records/pages, attached them to required menus through Application Designer and made them available to various operators through Security Administrator to have the reports run under Process Scheduler. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Project#5 Client: The Ohio State University, Columbus, OH Title: PeopleSoft HRMS Technical Consultant Upgrade and Customize PeopleSoft HRMS 8.0/8.9 May’06-Dec’06 Description: The project is aimed at the upgradation and customization of PeopleSoft HRMS from 8.0SP1 to 8.9. Worked extensively with online PeopleCode, Application Designer, Application Package, Component Interface, SQR and Application Engine. Environment: People Tools 8.18.07/8.46.07, PeopleSoft HRMS 8.0 SP1/8.9 (HR/Payroll/Benefits), Tuxedo6.5/Jolt 1.2, Web logic 5.1, Oracle, UNIX and Windows NT. Responsibilities: • Designed and customized Application Engine programs Update Personal Data Future HR_PERSDATA and Refresh Personal Data PERS_REFRESH to update the OSU fields in PERSONAL_DATA table. • Added people code in several events and customized the Component Interfaces to fix the problems involved with Personal Data and POI related to COBRA. • Customized Create Job Opening and Find Job Opening pages and wrote online people code along with the modifications in Application package to attain business functionality. • Involved in customization of Earnings table component and added people code to validate the data. • Worked on Personal Data Component to include OSU Campus Address page and added people code to attain business logic. • Customized pages related to JOB DATA Component and added people code as per OSU requirements. • Involved in customizing Pay Check Component to include OSU fields and added people code to validate the data. • Extensively worked with PeopleCode while reapplying the customizations to the bolt-on, customized and delivered objects. • Customized the pages related to the Job Code Table Component, modified people code and resolved the issue with Defaulting Rule Component Interface CI_CMP_RULE_DEFN. • Resolved many Upgrade Issues with Job Opening, POI related to Job Data, Personal Data, Benefit Program Participation and BAS activity. • Worked on Setup Task Profile Page to populate appropriate OSU values for Combo Code. • Involved in developing SSN Change History custom Component with custom objects and attached it to the Menu. • Customized Approve Payable Time Component by adding people code in the appropriate events. • Modified Fiscal Year Appointment Length Table page and changed the navigation. • Involved in Designing and developing FMLA Leave Administration. • Developed Name Change History custom Component with all the custom objects and attached it to the Menu. • Modified Graduate Fee Authorization Setup Table page and changed its navigation. • Created Unit Test documents for all the development tasks. • Modified Compensation Statements SQR (BEN675OS) as per 8.9 tables. • Designed and Customized Alumni Campus Campaign Pledge Card Interface SQR (PER616OS) to include the OSU requirements as per 8.9 Upgrade. • Used Xpedio as Version Control Tool for SQR’s. • Created Record definitions, Page definitions, Components, Run control records/pages, attached them to required menus through Application Designer and made them available to various operators through Security Administrator to have the reports run under Process Scheduler. Project#6 Client: PricewaterhouseCoopers, Tampa, FL Title: PeopleSoft HRMS Technical Consultant Development, Customization and Upgradation of PeopleSoft HRMS Mar’05-May’06 Description: PricewaterhouseCoopers U.S. provides industry-focused assurance, tax and advisory services — building public trust and enhancing value for public and private clients and their stakeholders. The project is aimed at the development, customization and upgradation of PeopleSoft HRMS from 8.0SP1 to 8.9 for UPAS. Worked extensively with online PeopleCode, Application Designer, Component Interface, SQR, Workflow, PS Query, Upgrade Assistant and Application Engine. Environment: People Tools 8.18.07/8.46.08, PeopleSoft HRMS 8.0 SP1/8.9 (HR/Payroll/Benefits), Tuxedo6.5/Jolt 1.2, Web logic 5.1, Oracle, UNIX and Windows NT. Responsibilities: • Designed and developed Workflow for UPAS Housing Differential from the scratch to send an email to the partners. • Wrote online PeopleCode for UPAS Housing Differential and UPAS Loans to validate the data and to attain the business functionality. • Developed a batch process Application Engine program for the UPAS Housing Differential to load the Housing data. • Developed and customized PDP pages and tables and wrote PeopleCode to attain the business functionality. • Designed and developed Workflow for UPAS ESS to send emails to the partners. • Customized PDP wire transfer Interface to include the partners, evaluate the Account numbers, generate a flat file to BONY and to produce the detail, control and error reports. • Customized PAY002UP SQR and UPAS Payroll Register SQR to include the partners and to produce the detail, control and error reports. • Wrote an SQR for MetLife Inbound Interface to produce reports and an output file. • Wrote PeopleCode for UPAS Additional Pay, UPAS General Deduction, UPAS Supplemental form and UPAS Payline to restrict the user access. • Customized Partner Life Insurance Deductions from PS to Minnesota life SQR to evaluate the deduction codes and to produce the detail, control and error reports. • Worked with PeopleSoft Upgrade team in designing, developing, customizing, testing and Upgrading PeopleSoft HRMS System from Version 8.0 SP1 to 8.9. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • Responsible for modifying & upgrading several customized SQR reports from PeopleSoft version 8.0 to 8.9. Analyzed and modified JOB, EMPLOYMENT and PERSONAL_DATA tables in 8.9. Worked with PS Vanilla compare reports. Created a sample database of production for the upgradation and applied patches on the sample database and ran the compare reports. Worked with SYSAUDIT and DDDAUDIT reports in analyzing the data redundancy and identifying the inconsistencies and orphaned objects. Involved in meetings in analyzing fit-gap analysis. Customized several fields, records, pages, components and Menus during upgrade. Actively involved in the team in solving upgrade issues. Extensively worked with PeopleCode while reapplying the customizations to the bolt-on, customized and delivered objects. Worked with User queries and Role queries. Created Record definitions, Page definitions, Components, Run control records/pages, attached them to required menus through Application Designer and made them available to various operators through Security Administrator to have the reports run under Process Scheduler. Used PVCS Version Control to migrate the SQR's between the environments. Involved in Production Support. Project#7 Client: Yum Brands! Inc., Louisville, KY Title: PeopleSoft HRMS Technical Consultant Development & Customization of PeopleSoft HRMS 8.8 July’04-Mar’05 Description: Yum! Brands, Inc., based in Louisville, Kentucky, is the world’s largest restaurant company in terms of system units with approximately 33,000 restaurants in more than 100 countries and territories. Four of the company’s restaurant brands - KFC, Pizza Hut, Taco Bell, A&W and Long John Silver’s - are the global leaders with a combined turnover of over 24 Billion US Dollars. The project involved full life-cycle implementation of PeopleSoft HRMS with Bearing Point Inc. as the technology partners. The project is aimed at the development and customization of the PeopleSoft HRMS module as per the requirements of the client. Worked extensively with People Tools such as Application Designer, Application Engine, Component Interface, File Layout, Application Messaging, PS Query and Workflow. Environment: People Tools 8.44.11, PeopleSoft HRMS 8.8 SP1 (HR/Payroll/Benefits/Ben Admin/T&L), Tuxedo6.5/Jolt 1.2, Web logic 5.1, DB2, UNIX and Windows NT. Responsibilities: • Developed an Inbound Application Engine to transfer and validate the fixed file VPA to YUM Daily Employee Leave Data from VPA into JOB and EMPLOYMENT tables using Component Interface. • Involved in tuning of Time Administration batch process (TL_TIMEADMIN), submit time and submit all process. • Involved in designing Technical documentation highlighting business rules implemented with PeopleCode functions and Pseudo-code. • Developed an Inbound Application Engine to transfer and validate the fixed file general deduction information from STARBRIDGE into GENL_DED_CD and GENL_DEDUCTION tables using Component Interface. • Wrote PeopleCode for data validation and to attain the business functionality. • Involved in developing an integrated inbound interface between legacy system and PeopleSoft using Application Messaging for HR and T&L. • Wrote Republishing PeopleCode in the record field change event to republish the message from the suspense processing. • Modified Hire Workforce Activity to include new event for hire, rehire and new salary plan to send an email to the specified roles. • Developed an Inbound Application Engine to transfer and validate the fixed file savings and deductions information from CITISTREET into BENEFIT_PARTIC, SAVINGS_PLAN, GENL_DED_CD and GENL_DEDUCTION tables using Component Interface. • Customized HR & Benefits reports using SQR and ran them from Process Scheduler. • Developed new SQRs like Rehire Retiree's report and Full Time Student report. • Involved in page design including all scroll levels, grids, subpages and secondary pages. • Created Record definitions, Page definitions, Components, Run control records/pages, attached them to required menus through Application Designer and made them available to various operators through Security Administrator to have the reports run under Process Scheduler. • Used STAT Version Control to migrate the objects between environments. Project#8 Client: Bank Atlantic, FL Title: PeopleSoft HRMS Consultant Customizing PeopleSoft HRMS 8.8 (HR/PAYROLL/BENEFITS) Jun’03-July’04 Description: Bank Atlantic is one of the largest and oldest financial institutions in Florida. The project is aimed at the customizations of the PeopleSoft HRMS module as per the requirements of the client. Worked extensively with People Tools such as Application Designer, Application Engine, Component Interface and Workflow. Environment: People Tools 8.4, PeopleSoft HRMS 8.8 (HR/Payroll/Benefits, e-Recruit and e-Profile), Tuxedo6.5/Jolt 1.2, Web logic 5.1, Oracle 8.0, UNIX and Windows NT. Responsibilities: • Implemented new vacation bank namely CTO (Combined Time Off), o Developed an SQR to combine all available vacation banks for eligible employees into one new CTO bank and all sick banks into one new bank namely ESB (Extended Sick Bank). o Modified all Vacation Liability Reports for Finance users to include new banks such as CTO and ESB. o Modified PAY003 (pay check printing) SQR program to include ESB and CTO in the pay check file. • Developed and customized SQRs to calculate Quarterly/Yearly bonus based on the condition provided in specifications which include, o Numbers of hours worked, o Only Active employees at the time of bonus payout, 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • • • Must be active atleast for the last six months. o TALX o Developed new Menus, Components, Pages, Records and Fields as per the specifications provided by Vendor (TALX). o Developed Employment Verification Interface for TALX. o Customized the SQR provided by Vendor to generate Employment-Income verification file after each pay period. Developed SQR to increase union dues for deduction in GENL_DEDUCTION record for deduction code UDAFS as per the specifications. Used Process Scheduler for submitting the tasks to accomplish various PeopleSoft jobs like running SQR reports and Application Engine Programs. Wrote People Code for data validation and to attain the business functionality. Created Inbound Application Engine programs to transfer the flat file Salary survey Information into JOBCD_SURVEY Record. Developed a batch process Application Engine program for the employee workflow, which sends comments/feedback request email to the employee and his/her manager after 45 days of the initial employment. Created Outbound Application Engine programs to send the Beneficiary information to various Benefit providers. Modified HR_EE_PROMOTE Activity and added an event to send an email to supervisor. Involved in customizing the pages such as Emergency Contact Detail page (HR_EMERG_CNTCT_DET), Email Addresses page (HR_EMAIL_ADDRESSES), Request Marital Status Change page (HR_EE_MAR_STATUS), Home and Mailing Address page (HR_BOTH_ADDRESS) in the e-Profile self service application. Worked with the update resume page (HR_RES_V_UPD_APP) and applied People Code validations which do not allow the applicant to change values. Worked with the Component Interface RP_Applicant_Data to insert the data extracted by the Resume Extractor. Involved in page design including all multi-level scrollbars, search records, menu design and people code as per the specifications based on organizational needs. Created Record definitions, Page definitions, Components, Run control records/pages, attached them to required menus through Application Designer and made them available to various operators through Security Administrator to have the reports run under Process Scheduler. Created permission lists and Roles for different user systems. Project#9 Client: Key Bank, OH Title: PeopleSoft HRMS Technical Consultant Customizing PeopleSoft HRMS 8.3 Oct’02-May’03 Description: KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $84 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. PeopleSoft HRMS team is responsible for reviewing, analyzing and changing the existing customizations for the new environment/ architecture. Environment: PeopleSoft HRMS 8.3 (HR, Payroll, Base Benefits, Benefits Administration, e-Profile, e-Profile Manager desktop), Resume Processing People Tools, People Code, SQR, SQL, Web Logic 5.1, Tuxedo 6.5, JOLT 1.2, Oracle 8i, Windows NT and Unix. Responsibilities: • Developed a new Component, Page, Record and Fields for the Employee Gift shop Interface and wrote an SQR report to classify the eligible employees based on the cost center’s of the bank. • Customized the PAY002 report by adding logic to produce YTD amounts for gross pay, net pay, earnings, deductions, and taxes for each employee. Also added YTD amounts for totals. • Involved in setting up the web server configuration file for the external applicants to apply online jobs in the e-Recruit HR Self-Service application. • Involved in customizing the Interview Evaluation Form page (ER_INTVW_EVL_FORM), added customized fields as per the specifications. • Involved in customizing pages such as contact details page (HR_RES_A_CONT_APP), Preferences Page (HR_RES_A_PREFS_APP), Current and Prior Employment Page (HR_RES_A_EMP_APP), Personal Information Page (HR_RES_A_PER_APP), Education Page (HR_RES_A_EDUCA_APP) according to the requirement of the client. • Developed many customized SQR reports/processes to read data from flat files and process Employee Transfers, Terminations, Promotions and Union Deduction Increases. • Created new Run Control Records and customized Pages and attached it to the Process Scheduler to run the SQR reports. Both SQR reports and SQR processes are created and scheduled to run recursively at a predefined time. • Developed new business processes, created work lists and wrote People Code for the Workflow. These include Dependent Notification, Employee Status Change Notification, and Employee Benefits Enrollment Confirmation. • Involved in Technical Fit Gap Analysis by attending meetings with end user team. • Worked extensively with the Component Interfaces for the integration with third party applications. • Involved in incorporating the customizations on existing system to new release and tested those customizations. Project#10 Client: Weil, Gotshal & Manges LLP, NY Title: PeopleSoft HRMS Upgrade Consultant Upgrade of PeopleSoft (HRMS) 7.5 to 8.0 Sept’01-Sept’02 Description: Weil, Gotshal & Manges LLP, now in its eighth decade, is a widely respected law firm, now one of the largest in the U.S. The firm has over 1100 lawyers in 17 offices, including U.S. offices, European offices and an Asian office. This project involves Upgrading People Tools release 7.5 to 8.12 and HRMS application release from 7.5 to 8.0 SP1. Environment: PeopleSoft HRMS 7.5/8.0 (HR, Payroll, Benefits, Benefits Administration) on Windows NT, People Tools, People Code, SQR, SQL, Oracle 8.0 and HP-Unix. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Responsibilities: • Involved in meetings with functional experts in analyzing Fit Gap Analysis. Used Application Designer to compare and Copy projects between different databases for upgrades and fixes. • Worked with PeopleSoft Upgrade team in Customizing and Upgrading PeopleSoft HRMS System from Version 7.5 to 8.0. • • Worked as a team member in People Soft HR technical group and was responsible for Design, development and testing of upgraded reports and tools. • Involved in designing and customizing PeopleSoft records, panels, and menus by using People Tools 8.12. • Involved in converting our customized panels in 7.5 to pages in 8.0. • Responsible for modifying & upgrading several customized SQR reports from PeopleSoft version 7.5 to 8.0. • Used to run scripts (rel 811.sql & rel 814.sql) to upgrade People Tools 8.12. • Created and modified Records, Panels, Panel Groups, Menus, Trees, Process Definitions and Process Jobs using People Tools 8.12 that had been customized in ver 7.5 as necessary. • Developed new SQR reports on HR module for employee job restrictions with personal data and also involved in customizing many other reports such as Training, Competencies, Absence and Career reports. • Extensively worked with Application Designer to modify and create the record definitions, panels, panel groups, menus and giving access to them by using security administrator. • Used Process Scheduler for running different Processes (single/multiple), Reports (SQR & Crystal) and also scheduling these Processes at different times either on Client or Server and used Process Monitor to view status of the process. • Involved in configuring Tuxedo6.5/Jolt1.2 and WebLogic5.1 servers to make use of Internet Architecture. • Created a sample database of production for the upgradation and applied patches on the sample database and ran the compare reports. • Worked with SYSAUDIT and DDDAUDIT reports in analyzing the data redundancy and identifying the inconsistencies and orphaned objects. • Used People code extensively. Used scroll functions, SQL Exec and derived work in customizing the panels/pages and fields. Project#11 Client: Detroit Medical Center, MI Title: PeopleSoft Financials Consultant Customization of PeopleSoft Financials 7.5 Modules Feb’01-Aug’01 Description: The largest health care provider in southeast Michigan, the Detroit Medical Center operates seven hospitals, two nursing centers and more than 100 outpatient facilities throughout southeast Michigan. This project mainly involved the development, customization and implementation of the PeopleSoft Financial Modules, which keeps track of the financial information of all the hospital’s employees under DMC. Environment: People Tools 7.5, PeopleSoft Financials (AP, AR, PO, GL), People Code, Oracle, SQR3.0, PS/Query and Windows NT 4.0. Responsibilities: • Designed, developed and customized Records, Panels, Panel groups and Menus using Application Designer. • Used Object Security to assign different levels of security for the objects groups. • Wrote People Code for data validation and to attain the business functionality. • Involved in running Data Mover scripts to populate the tables with the existing production data. • Used Security Administrator to give security access to end-users for those newly developed panels. • Wrote conversion/interface program to load employee data into General Ledger Tables. • Involved in production support. Project#12 Client: Vigilance Information Monitoring System, INDIA Feb’00-Jan’01 Description: The aim of this system is to monitor the vigilance department activities of the organization. The system is developed in such a way that the functioning of the banks in various parts of the country is monitored and the reports are submitted to the respective heads of the organization. The vigilance activities of the Head office start after inspecting a branch office under a region, and a report is submitted to head office by the inspection authority. At head office the computerized analysis of the report is made and the same is submitted to top management. Environment: ORACLE 7.1, Windows 95, Windows NT Responsibilities: • System Study at client site. • Collection of business rules from client. • Worked with Oracle Triggers • Involved in writing PL/SQL Procedures. • Design of standard screen formats for all modules. • Database design and guiding the team members in table creation. • Reports generation and installing application at client site. • Supported the application during customer acceptance test. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Sudheer Bollam Summary: Over Nine years of experience in the area of Information Technology. Good communication and inter-personal skills, and also capability to adapt and learn new tools & applications. My PeopleSoft knowledge and experience includes: • Expertise working with Student Administration Modules (Student Administration ,Student Financials, Student Records, Financial Aid, Campus Community), HRMS Modules (HR, Payroll, Benefits), EPM. • Proficient in Restructuring, Redefining and Streamlining Work Process functions, and also capable of handling Batch Processes and Interface Programs. • Strong technical expertise in module interfacing, upgrading, conversion, development, data migration, Production support, Module Development and reporting based on People Tools 8.48,8.46,8.45,8.42/8.x/7.x and writing/debugging PeopleCode. • Experienced with Object based PeopleCode, used methods and build-in functions. • Extensively worked on SQR 4.x/6.x, Crystal Reports 5.0/6.0/8.0, PeopleCode, Application Engine and People Tools, Component Interface, Application Engine and Process Scheduler. • Strong analytical skills with ability to identify actual and potential problem areas. Good Knowledge in interface programming and generating reports with various Modules. • Extensive experience on PeopleSoft Student Administration and HRMS. • Ability to provide one on one training, where required. Skills: ERP Web Tools Reporting tools Operating system Languages RDBMS GUI Tools Utilities Hardware : : : : : : : PeopleSoft Learning Solutions 8.00 / HRMS HTML, Net Objects Fusion, Front-page Express SQR, Crystal Reports, and PS/nVsion. MS-DOS, UNIX, and Windows 95/98/NT/2000/XP : FORTRAN, COBOL, ETL and SQL Oracle 7.x/ 8.x, SQL Server 2000, PeopleSoft RDS Developer 2000, Visual Basic 5.0 : MS-Office 97, Lotus 1-2-3, HG IBM PC-Compatibles, Unisys U-6000 Experience: PeopleSoft Campus Solutions (Student Records, Admissions, Student Financials, Financial Aid, SQR, Crystal Reports) Sep ’08 – Current Role : PeopleSoft Campus Solutions Consultant Client : University of Houston, Houston, TX • • • • • • • • • • • • • • • Involved in the implementation and upgrade of Student Administration Applications- Student Records, financial aid, student financials, Self-Service and Admissions. Conducted meetings with users and the testing team and involved in discussing their problems and helped them out in finding the proper solutions for their requirements. Involved in discussions with the Users about the requirements and analyzed the need. Provided functional and technical direction. Analyzed the customizations to the delivered SQR reports and worked with the functional analyst to determine if the customizations need to be reapplied or retired. Create and customized complex SQL queries to meet eligibility criteria. Worked with Equations, Security Objects, and Tree Hierarchy of Equation Engine in Financial Aid. Worked with Equation conversion tables prior to the upgrade. Worked with Test data page and entered the test data and executed the equations to verify the results. Created Equation Engine to define the rules for calculating tuition and fee structure for term fees, course and class fees and waivers. Used Equation engine to define packaging rules to include custom record fields along with packaging data. Prepared Technical Design Documentation to provide the solution. Extensively worked on Application Designer, Application Engine and People Code. Developed new Fields, Records, Views, Pages, Components and Menu. Configured Record metadata, Engine Metadata, Job stream Job meta data, Define Job stream Record suites and assign records Job stream. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • • • • • • Analyzed, designed and developed various SQRs like Garnishment reports, General Deductions Report, Termination Report, Absence Report, Fund report, Severance Report, Unemployment Wages Report, New Hires reporting by locations and fund locals, multiple locations worked, Quarter to date Labor hours Report, and employee Benefits report. Involved in the Upgrade process from Student Administration 8.8 to HRSA 8.9. Set Core Tables, Installation Tables, Defining Rules for Admissions, financial aid, Student Records and Campus Community. Planned the creation of XLS files and Tab delimited/CSV files to update and load the date into the respective tables for Financial Aid and Workstudy. Customized and created records, panels, menus for the Student Records, Financial Aid, Student Financials, Admission, and Academic Advisement. Migrated data from legacy system to PS for Admissions and Campus Community. Worked with Student Records to extract and to update the data to the respective tables. Developed interface programs to populate various PeopleSoft tables. Involved in re-customization of all external objects (SQRs, Crystal Reports, etc.). Extensively involved in working with modifying and writing SQRs from Scratch. Involved in acquiring Specifications from the functional team and modifying the SQR’s as per the Specs. Wrote documentation, trained users and production support. Environment: PeopleSoft Campus Solutions 8.8/9.0, HRMS 9.0, Student Records, Financial Aid, Student Financials, Admissions, Academic Advisement, ETL, Equation Engine, Self Service Payroll, HR and Benefits. PeopleSoft Student Administration (Student Financials, Financial Aid, Develop Enrollments, Student Records) Jul ’07 – Jul ‘08 Role : PeopleSoft Student Administration Consultant Client : Cerritos College, Norwalk, California Responsibilities: • • • • • • • • • • • • Created Batch process to update student group table ‘PS_STDNT_GRPS’ and ‘PS_STDNT_GRPS_HIST’ with current data of student with disabilities. Extracting data from PeopleSoft RDS (Reporting Database Service) to create an Excel file for batch updates to WebCT Vista 3.0. Query PeopleSoft RDS to identify students who are currently enrolled, and display the registration appointment time assigned to those students. Work with user community to provide online module support where needed along with Ad Hoc reporting requests in HCM, Campus Solution modules in PeopleSoft. Technical responsibilities included create and develop interface programs and create customized reports in SQR and App Engines .Developed Technical design specs, program coding/debugging, unit testing, system testing, user acceptance testing in Financial Aid, Student Records, and Student Financials, Admissions, Campus Community modules. Designed and developed the ETL Process for creating and populating the Data warehouse with DataStage. Designed and developed custom stages and parallel jobs for handling large amount of data and also server jobs and sequences for handling the regular ETLs to the Data warehouse. Developed SQL scripts and used to run them during the validation phase of the reports and prepared a detail document of the results for the users. Also developed SQL Loader scripts in order to load legacy data (A1, ID, E1 files) into PeopleSoft Student Admin tables. Create report to identify students with the following grade combinations for two previous attempts of a single course ID: W/W, W/F, W/D, F/W, and D/W. Design a batch process to generate an export file from PS_PERSONAL_DATA table updated daily which is then imported as a lookup table within the Liberty imaging system. Creating customized Menu’s for Financial Aid, Enrollment’s and Student Records. Used People Tools security settings to set Roles and Permission Lists for user login. Environment: PeopleSoft Campus Solutions 8.00, HRMS 8.9, EPM 8.9, People Tools 8.20/8.42, PeopleSoft RDS, SQR 4.3.4, SQL Server 2000, ETL, Crystal Reports 8.5, WebCT Vista, Windows 2000. PeopleSoft Student Administration (Student Financials, Financial Aid, Campus Community, Student Records) Aug ’04 –Jun’07 Role : PeopleSoft Student Administration Consultant Client : Indiana University, Bloomington, Indiana Responsibilities: • • • • • • • Written reports and batch process to generate mailing labels for web transcripts. Modified the delivered enrollment appointment process to include various client parameters. Using Import Manager to populate data into Peoplesoft class table. The data was in Excel file format in the legacy system. Involved in analysis, development, design, testing and implementation of PeopleSoft Student Administration Module. Customized the Student Records, Student Financials and Financial Aid as per the business requirements. Writing Technical specifications for user acceptance. Involved in complete life cycle of Student Administration (Student Records - - Creating the course catalogs, Enrolling Students, Scheduling the classes ), (Financial Aid - - Awarding and Packaging, Direct Lending, Processing Financial Aid), (Student Financials - - Calculating Tuition and Fees, Returning Tuition and Fees) module. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 • • • • • • • Created denormalized tables to optimize the performance of the applications and loaded the data for legacy system in flat file format into PeopleSoft Financial Aid tables using SQR. Participating in the Student working groups and arriving at the focus topics. Involved in customizing and creating records, panels, and menus for the Student Records, Student Financials, Financial Aid and Student Admissions. Maintaining project logs, tracking issues and coordinating with other developers both in Technical and Functional issues. Coordinating with customization teams in explaining the functional designs during development. Migrating Projects with all dependencies from Test to Production environment. Preparing a schedule for Patches and Fixes using PeopleSoft consumer connection. Environment: PeopleSoft 7.6/8.0, ORACLE 8, PeopleTools, SQR, PS Query, Windows NT. PeopleSoft Student Administration (Student Financials, Financial Aid, Academic Advisement, Campus Community, Student Records) March ’03 – July ‘04 Role : PeopleSoft Student Administration Consultant Client : Southwestern University, Georgetown, TX Responsibilities : • • • • • • Involved in customization, implementation and post production support of PeopleSoft Student Administration Module. Customized the Student Financials, Financial Aid and Academic Advisement modules as per the client’s business requirements. Involved in design, development and testing of the applications. Writing Technical specifications for user acceptance. Worked closely with the Functional team to gather the requirement and develop the product with better performance. Worked with tasks like Data conversion for PeopleSoft Student Administration (NT/SQL Server) implementation. Managed and executed legacy system data conversion into using Import Manager. • Modified several SQR reports to accommodate the new fields. • Also developed several new reports using SQR and Batch processes based on user requirements and documented the same. • Involved in customizing and creating records, panels and menus for the Financial Aid and Student Financials. • Involved in complete life cycle of Student Administration (Financial Aid, Student Financials) modules. • Involved in PeopleSoft Student Administration user training (Modules like Financial Aid). • Developed automated data entry and test database setup scripts using SQA Robot software. • Managed the post-implementation help desk for go-live week for the PeopleSoft Student Administration Financial Aid implementation team supporting. Environment: PeopleSoft 7.5, ORACLE 7.x/8.x, People Tools, SQR, PS Query, Windows 00/NT, UNIX. (Payroll, Benefits, Benefits Admin., GL, Projects, AM,) May ’02 – Feb ’03 PeopleSoft HRMS/FDM : Consultant Role Client : Whole Foods, Austin, TX Responsibilities: • • • • • • • • • • • • • • • • • Involved in working with different Modules of HRMS and FINANCIALS for the Client. Involved in writing SQR’s for importing data from flat files to Interface Project Resource table which is used in PC Module. Involved in creating complete validations and data mapping for given flat files. Which can cross checked with the Project Activity table, Project Analysis table and Department table. Invalid data will prompt for user acceptance and backup copy of invalid data and report on each report file for each SQR Program. Mainly Involved in Solving Production Problem in HRMS version 7.5 as there was newly upgraded from 5.12. Involved in normal Production Problems for the end users in versions 5.12 and 7.5. Each version having Test, Copy and Production databases. Involved in fixing Major problems, i.e. Payroll and General Ledger Interface, Which is the backbone for the Payroll Interface with the GL, which is the main SQR Program (PAYGLNUI.SQR). Involved in extension for PAYGLNUI for better reporting on Interface, which gives detail values on each employee with their RunID, Pay Groups. Developed a new SQR programs to give Detail information on Pay GL Interface. Involved in solving production problems like, Panel changes and customizing Panels, Developed and attaching Process Scheduler Request for new Panel Groups and new Menus for Interface programs. Involved in testing programs and Interfaces in Production. Involved in Migrating and Creating new Crystal Reports for GL, AP, AR, AM and PC reconciliation for Utility and Non-Utility Companies. Involved in customizing the existing Crystal Report for Express Checks for PO Module for better format and flexibility. Involved in formatting SQR programs in different Modules, i.e. PAY002, PAYN04, PAYN10, PAYN50, GLS9002, TAX015, GLS7002, NUI7002, POPO005 etc. Extensively used PeopleTools like Application Designer, Security Administrator, Utilities, Process Scheduler, PS Query, Process Monitor and also used some of the tools like Application Reviewer, Import Manager, Mass Change, Application Engine, PS nVision whenever required. Involved in implementing the PeopleSoft HRMS Web Client Application. Involved in implementing PeopleSoft Benefits, PeopleSoft Human Resources, PeopleSoft Payroll on Self-Service Application. Tested the Web Client Application. Validated and Granted Security Access. Used PeopleCode extensively on panel level customization. Used PeopleSoft Applet Tags, Parameters, Operator Alias, and PeopleCode to Populate Search Dialog key fields. Worked extensively in Security Administration by setting up the employee data security, creating Security Trees to grant or restrict user access to employee data. Setting up new operator classes using Operator Security and control security among the Developer’s and users. Environment: PeopleSoft HRMS/FDM 5.12/7.5,Self Service Application, Security Trees, SQL, Oracle 7.3.4, Windows 95/NT and UNIX 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 PeopleSoft HRMS (HR, Payroll, Benefits, Benefits Admin.) Role: Consultant Client: Corporate Express, Newark, NJ. Nov'01 – May’02 Responsibilities: • • • • • Involved in Design and Development of Conversion Programs Using SQR for transferring of data from Legacy System to PeopleSoft HRMS (HR, Payroll, Benefits). Created Cross-reference tables like ben-pln, ern-cd, which are needed to load the PeopleSoft format. Involved in Data Mapping for the data of PeopleSoft to be matched with the fields in the legacy system. Involved in system testing of the data that is transmitted correctly into PeopleSoft. Developed and customized reports according to client requirements using SQR, PS/Query, Crystal and PS nVision. Used Import Manager for loading data into PeopleSoft tables. Involved in changing PeopleCode that is associated with the objects to meet the client requirements. Submitted several processes to the Process scheduler and used Tree manager to run daily tasks at a specific time or run process recursively at a specific interval. Environment: PeopleSoft HRMS 6.0, SQR, Crystal Reports, and Oracle 7.x, Windows NT PeopleSoft HRMS (HR. Payroll, Benefits, Benefits Admin.) Role: Consultant Client: TFM Investments, Chicago, IL. Jan ‘01 - Oct ‘01 Responsibilities: • • • • • • Involved in Design and Development of inbound and outbound interface programs using SQR for transferring the data between different systems. Developed custom SQC’s used for converting the data from legacy system to PeopleSoft system. Written SQR’s from scratch like tl_txut_emp_009, which basically reads the employee data from the flat file and writes into the tl_empl_data table, tl_txut_esch_010. Written SQR’s in benefits for interface as well for reports, like loading the data from flat files into benefits tables. Also involved in customization of benefits panels like life & AD/D benefits panel, FMLA leave panel etc. Performed panel-level customization in HRMS Benefits. Involved in customization of existing PS panels in benefits and customization of payroll and tax reports using SQR’s. Involved in development and customization of on-line panels and menus using PeopleTools like Data Designer, Panel Designer, and Menu Designer. Developed various reports like absence history, employee review audit, and department salaries for HRMS using SQR AND Crystal Reports. Environment: PeopleSoft HRMS 6.0, Oracle7.x, SQR, PS/Query, Crystal Reports, Windows NT, and UNIX Sales inventory and accounting system Role: Programmer Analyst Jan’ 00 - Aug ’00 Client: Guru Computer Technologies, Pune Software: Oracle 7.x, VB 5.0 Description: This system was developed to computerize the sales and accounting departments of an organization. This system contains two modules. The first module “sales inventory” facilitates all the sales details by Customer-wise and area-wise. It is also provides area maps, collections Details and stock details. The second module “accounting” maintains all the Accounts like bank a/c, office maintenance a/c, printing & stationary a/c, and staff Welfare a/c, sales tax a/c. It is also provides daily, monthly and yearly Reports. Responsibilities: Involved in the development of the application using VB. Creating the database tables. Generating the Crystal Reports using the database tables. 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 INFRASTRUCTURE AND TECHNICAL RESOURCES 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 LAWRENCE WILLIAMS, III Career-Related Skills HARDWARE: Sun Solaris 8, Sun Solaris 9, Hewlett-Packard 7410, 5410, and 2410 with HP-UX 11.11, Hewlett-Packard 9000 with HP-UX 10.20, DEC Alpha 4100 with Digital UNIX 4.0D, Sun SparcCenter 2000 with Sun Solaris 2.6, IBM RS6000 with AIX, Intel based computers with Red Hat Linux 5.1, Intel based computers with Windows XP, Windows 2000 and NT 4.0, IBM and IBM Compatible Microcomputers SOFTWARE: Oracle 10g Server Release 10.2.0, PeopleTools 8.48, PeopleTools 8.43, Oracle 9i Server Release 9.2.0, Mercury LoadRunner 7.6, Oracle 8 Server Release 8.1.7, SQLServer 2000, SQLServer 7.0, Oracle 8 Server Release 8.1.6, Oracle 7 Server Release 7.3.3.5.0, 7.3.2.3.0 and 7.1.4.3.0, PeopleTools 8.16, PeopleTools 8.14.10, PeopleSoft 7.5 General Ledger, Payables, Purchasing, Receivables, Project Costing, Billing, Budgets, PeopleSoft 7.5 Human Resources and Payroll, Microsoft IIS 5.0 Web server, PeopleTools 7.61, PeopleTools 7.56, SQR, SQL, PL/SQL, Oracle Forms 4.5, Oracle Reports 2.5, BPCS ERP System, Visio, Data Architect Data Modeling Software, SQL Windows, C, C++, Java, Oracle Enterprise Manager, Quest Software Products – Spotlight, SQLab, Space Manager. Professional Experience Peak Performance Akron, Ohio Oct. 2007 – Present Lead technical architect/PeopleSoft Admin- Helped migrate a large college from a DB2 environment to a IBM AIX/Oracle 10g environment to support the upcoming shared service model that would support multiple other campuses sharing the PeopleSoft HCM, Financials and Campus Solutions product lines. Responsible for all aspects of design, installation, testing and knowledge transfer. Client was upgrading from PeopleSoft 8.0 to 9.0 and many of the tasks were also centered around the upgrade scripts. Atlanta, Georgia May 2007 – Oct. 2007 Sr. Oracle DBA/PeopleSoft Admin - Currently working as a Senior Oracle Database Administrator/PS Admin supporting PeopleSoft databases, Appworx databases, and Business Objects databases in an outsourcing engagement. Major responsibilities include installing Oracle RDBMS software and PeopleTools software, creating Oracle databases for Development, Test, and Production requirements, creating Tuxedo application server domains and process scheduler domains, WebLogic web instances, scheduling and administering RMAN backups, assisting with PeopleSoft SQL code tuning and database server performance tuning, server and disk storage capacity planning and installing PeopleSoft application patches as necessary. Board of Regents of the University System of Georgia April 2002 – May 2007 Athens, Georgia Sr. Oracle DBA Architect Team Lead - Worked as a Senior Oracle Database Administrator Architect Team Lead supporting 64 production PeopleSoft databases for both Human Resources and Financials. Major responsibilities included coordinating tasks as related to database applications for DBAs, UNIX System Administrators, Application Developers, Network Technicians, and Workstation Support Technicians in performing PeopleSoft 8x application and PeopleTools 8x upgrades, Oracle database upgrades, database backup and recovery, database security hardening and penetration testing analysis, PeopleSoft Application Upgrades, PeopleTools Upgrades, WebLogic configuration and tuning, Tuxedo configuration and tuning, PeopleSoft SQL code tuning and database server performance tuning, server and disk storage capacity planning, and UNIX and Windows Server upgrades. Independent Consultant January 2002 – March 2002 Birmingham, Alabama Contract Consultant – Served as a Certified PeopleSoft Technical Consultant. Client engagements are as follows: 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Installer – Completed a PeopleSoft Internet Architecture Installation for a client based in Orlando, FL. Main accomplishments included installing and configuring Apache Web Server software for PeopleSoft on UNIX, installing and configuring BEA Tuxedo Application Server software for PeopleSoft on UNIX, installing and configuring Oracle database client software for UNIX, creating PeopleSoft database web sites and application server domains for the client’s development environment on UNIX, and configuring PeopleSoft Process Scheduler and Report Server for web reports. There was also a separate install and configuration completed for a single sign-on utility using Netegrity Siteminder, which was integrated within the PeopleSoft web server component. This allowed for seamless user authentication through the client’s main web site into the PeopleSoft environment. Crestone International, Inc. June 2001 – December 2001 Alpharetta, Georgia Contract Consultant – Served as a Certified PeopleSoft Technical Consultant. Client engagements are as follows: HRMS Upgrade Team Lead – Completed a PeopleSoft Human Resources system upgrade from PeopleSoft 6.0 to PeopleSoft 8.0 for a New York based media corporation. PeopleSoft upgrade also included a database migration from SQLBase to SQLServer. Primary responsibilities included creating project plan for upgrade, installing PeopleSoft 7.5 and PeopleSoft 8 software, installing SQLServer database software on Windows 2000, creating SQLBase and SQLServer database environments, configuring application server domains, configuring web server environments using WebLogic with Microsoft IIS 5.0 server, configuring Process Scheduler, running upgrade scripts from PeopleSoft 6 to PeopleSoft 7.5 and subsequently to PeopleSoft 8, and providing weekly status reports. Database Support – Completed an internal assignment where main responsibilities included installing PeopleTools 8.14 software for both HRMS and Financials. Created all Oracle databases for demo and development environments using Oracle 8.1.6 on HP-UX. Other accomplishments included configuring application servers and web servers for the complete PeopleSoft install. Computer Sciences Corporation August 1999 – June 2001 Athens, Alabama Senior Consultant/Oracle DBA – Served as an Oracle Database Administrator Consultant with the Global PeopleSoft Practice. engagements are as follows: Client HR Tax Upgrade Database Support – Completed a two-month assignment with an international financial corporation based in Chicago, IL implementing PeopleSoft Tax Upgrade 01-B. Main responsibilities included migrating tax update patch through database environments and retrofitting custom code accordingly. Additionally, an application performance tuning exercise was conducted to ensure timely execution of the payroll system. Cost Management Development Database Support – Completed a six month assignment for an international automotive manufacturer in Erlanger, KY supporting a custom developed cost management system data mart using PeopleSoft's PeopleTools development environment. Main business elements of the system were to track production and usage items for producing finished products and relate those items and products to appropriate cost centers. Main database responsibilities included analysis and design of the logical and physical data model, creating and maintaining the physical database environment, applying upgrades and fixes to the database environment, and performing system tuning accordingly (SQL tuning, Oracle database tuning, UNIX OS tuning). Data Architect software was used to create the logical and physical data models. Database Production Support – Completed a six month assignment with a national power supplier based in San Jose, CA. Main accomplishments included upgrading the PeopleSoft Financials system from version 7.52 to 7.53; creating and maintaining all databases required for development, testing, and production usage of the PeopleSoft system; performing capacity planning in creating and maintaining the databases; performing ongoing tuning of the database instances; installing new versions of the Oracle RDBMS and its tools; applying fixes to the PeopleSoft environment; planning and implementing backup and recovery of the Oracle databases; administering all database objects including tables, indices, views, sequences, packages and procedures; managing sharing of resources amongst the PeopleSoft applications; and troubleshooting problems regarding the databases, applications, and development tools. Performance Tuning Support – Completed a three month assignment with a national telecommunications corporation based in Atlanta, GA. Main accomplishments included tuning the development environments during the initial implementation of the PeopleSoft system; UNIX OS tuning included kernel tuning and I/O tuning; Oracle database tuning included SGA tuning, SQL statement tuning, DBWR tuning, LGWR tuning, Rollback segment tuning, and I/O datafile tuning; PeopleSoft system tuning included application server domain tuning. JLS Technical Staffing April 1999 – December 1999 Birmingham, Alabama Oracle DBA – Served as the Oracle Database Administrator for Sloss Industries in support of BPCS, their ERP solution. Main responsibilities included creating and maintaining all databases required for development, testing, and production; performing capacity planning in creating and maintaining the databases; administering database security; conducting ongoing performance tuning of the database instances; installing new versions of the Oracle RDMS and its tools; planning and implementing backup and recovery procedures of the Oracle databases; administering all database objects including tables, indices, views, sequences, packages and procedures. Children’s Health Systems May 1997 - March 1999 Birmingham, Alabama Senior Programmer/Analyst – Served as the UNIX Systems and Oracle Database Administrator for the PeopleSoft Financial Systems (General Ledger, Payables, and Purchasing) and the PeopleSoft Human Resources Systems, which include Human Resources, Base Benefits, and Payroll. - System Administration responsibilities included installing and configuring the UNIX operating system; planning, coordinating, and performing system upgrades; performing scheduled maintenance tuning; ensuring system availability and uptime; configuring backup procedures and ensuring recovery measures; administering security for the system; installing, configuring, and maintaining the batch COBOL environment; logging, reporting, and resolving issues related to the online PeopleSoft processing; configuring external devices such as tape drives, modems, and network printers; and ensuring network connectivity 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 - Oracle Database Administration responsibilities included creating and maintaining all databases required for development, testing, and production usage; performing capacity planning in creating and maintaining the databases; performing ongoing tuning of the database instances; installing new versions of the Oracle RDMS and its tools; planning and implementing backup and recovery of the Oracle databases; administering all database objects including tables, indices, views, sequences, packages and procedures; managing sharing of resources amongst the PeopleSoft applications; and troubleshooting with problems regarding the databases, applications, and development tools. - PeopleSoft Development responsibilities included utilizing PeopleTools to develop customizations upon client request; providing implementation assistance by writing interfaces (SQRs) and constructing PeopleCode; enhancing and re-writing system interfaces (SQRs) to satisfy client requests; planning, coordinating, and applying upgrades and fixes to the online PeopleSoft application; installing PeopleSoft components to the file server and user workstations; and creating and authorizing PeopleSoft operators and operator classes. Alabama Institute for Deaf and Blind (AIDB) November 1996 - May 1997 Talladega, Alabama Computer Applications Specialist - Worked on developing a reporting application for the Personnel and Payroll Department utilizing Oracle Forms 4.5 and Oracle Reports 2.5. Other responsibilities included serving as team leader in Personnel and Payroll application deployment, third level support for database administration, and CO-lead for implementation of AIDB Student Information System. While being employed with AIDB, I received formal training in Oracle Database Administration, SQL Plus and PL/SQL. International Business Machines (ISSC) June 1996 - November 1996 Birmingham, Alabama Information Technology Specialist - Served as I/T Specialist on assignment in Vance, Alabama with Mercedes Benz. Primary responsibilities included providing assistance to the Database Administrator by managing the databases, tablespaces, and the various schema objects associated with them. Major accomplishments included installing EDI onto the Oracle server and creating databases and tablespaces within the RS6000 AIX platforms. Other responsibilities have included providing first level support to the client users for hardware and software implementation issues. Other assignments: Assisted with the Olympics project in Atlanta by providing testing analysis for the Info96 application from July - August of 1996. While being employed with ISSC, I received formal training in Object Oriented technologies utilizing IBM VisualAge C++ and Microsoft Visual C++. Southern Company Services September 1994 - May 1996 Birmingham, Alabama Information Systems Analyst (Co-op) - Provided extensive assistance in maintaining and enhancing corporate engineering applications by developing screen, modifying existing reports, and cleaning up programming code for the various applications utilizing SQL Windows. Also assisted in internal management reporting duties such as running monthly reports and creating presentations. Education University of Alabama at Birmingham January 1994 - June 1996 Birmingham, Alabama Obtained Bachelor's Degree in Management Information Systems. June 2, 1996 University of Alabama in Huntsville September 1991 - December 1994 Huntsville, Alabama Pursued the Management Information System curriculum 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Kerensky Rowan Sr. Summary: Kerensky is a PeopleSoft Technical Architect/PeopleSoft Administrator/PeopleSoft SQL Server DBA, and a PeopleSoft Certified Installer that has over 18 years of experience in the Information Technology field. After joining PeopleSoft, he has worked as a Portable Training System Engineer building and providing technical support for various customers on training environments that are shipped to clients. In his role as a PeopleSoft Certified Installer, he demonstrates a superior knowledge of the PeopleSoft Internet Architecture, to include creating Oracle and SQL Server databases, application servers, batch servers, web servers, and high availability and failover solutions for web, application, and batch servers. Leaving PeopleSoft, he worked as a PeopleSoft Technical Architect/PeopleSoft Administrator, providing technical support for various complex environments, to include patching applications and troubleshooting errors. Products ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ CRM 8.8/8.9 Student Admin 8 Bea WebLogic 5.0/6.1/8.1 Crystal 8.5/90 ♦ ♦ ♦ Tuxedo 6.5/8.1 BAM/CRM 8.8 EPM/BAM 8.8 PeopleSoft Skills ♦ Basic Unix Admin ♦ Patch Application ♦ Server Express 2.0.11 ♦ Tools/App Upgrades ♦ Integration Broker ♦ ♦ ♦ ♦ ♦ Application Servers Change Assistant Server Load-Balance Weblogic Upgrade Assistant ♦ ♦ ♦ ♦ ♦ PeopleSoft Portal Environment Tuning Tax Updates Environment Config Process Scheduler Databases ♦ Oracle 8.x/9.x/10g ♦ SQL Server 2000 PS Tools 8.44/8.45/8.46 HRMS 8.8/8.9 PS Portal 8.8/8.9 PS Financials 8/8.4 Operating Systems ♦ HP-UX ♦ AIX ♦ Windows 2000 Server ♦ Sun Solaris 8,9 ♦ True 64 Unix ♦ Windows 2003 Server 2905 Jordan Court Suite B-219 | Alpharetta, Georgia 30004 | Phone 678-570-3598 www.peakperformancetech.com | Fax 888-315-1310 Experience: Medical College of Georgia (10/07-Present) PeopleSoft Upgrade Lead/Architect (Applications PeopleSoft HCM version 8.9. Oracle 10G) ♦ ♦ ♦ ♦ ♦ Client was upgrading the PeopleSoft HCM applications from version 8.8 to 8.9 Kerensky was responsible for helping reconfigure the database, application and web servers to better support the PeopleSoft HCM applications. Responsible for running the test moves to production and debugging all issues related to these processes. The customer used the PeopleSoft Upgrade Assistant. Responsible for helping the customer test the new version of the application and correct any issues that were identified. Helped mentor and train the functional and technical staff to better utilize the PeopleSoft toolset. Wells Fargo Bank (11/06 – 9/07) PeopleSoft System Administrator (Applications CRM 8.8, PeopleTools 8.45/8.48, Solaris 10/Oracle 9i/10g) Kerensky served as a PeopleSoft Systems Administrator assisting with both development and production environmental issues. He used his expertise to troubleshoot and isolate deficiencies within development and production. He also assisted in integrated a high availability and fail-over solution for the client’s production environments. ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ Provide support to integrity, and general accessibility of the web server, application servers and process scheduler for all the Development and Production environments on a 24/7 basis Helped design the current complex Load Balanced environment, to include the F5 load-balancer, 3 Web Servers, 3 App Servers, 3 Process schedulers. Configured Integration Broker and App Messaging between PeopleSoft CRM 8.8 to the CRM 8.8 Adhoc environment and PeopleSoft CRM 8.8 to all the 3rd party applications. Troubleshot and resolve issues within PIA architecture including Web Server, Tuxedo Application and Server Process Scheduler components. Modified and maintained Tuxedo tunable parameters, including server spawning and failover to improve system's performance, fault tolerance and proper statistical analysis. Implemented Java tuning parameters within Weblogic web server to improve system performance. Implemented SSL message integration between PeopleSoft and the 3rd party applications Executed phase I of upgrading the Development, System Integration environments from PeopleTools 8.45 to PeopleTools 8.48 Perform object and code migrations of customizations and maintenance patches and fixes for all environments. During Load-Testing monitored systems performance and benchmark thresholds in an n-tier environment. Helped refine support procedures and train staff on lessons learned and best practices. Kansas State University (09/06 – 10/06) PeopleSoft Campus Solution 8.9 Implementation (Applications Campus Solution 8.9, PeopleTools 8.47, Solaris 10/Oracle 10g) Kerensky provided technical expertise and guidance to KSU regarding their implementation of Integration Broker and Application Messaging integration with their third party application. He was instrumental in implementing SSL configuration within PeopleSoft for integration with LDAP, REN Sever and various 3rd party applications. He also developed and wrote sound documentation outlining the procedures for configuring the various components. ♦ Configured and tuned the Weblogic 8.1 development Webserver. ♦ Proficiently configured Integration Broker and App Messaging between PeopleSoft Campus Solution 8.9 and KSU’s 3rd party application WebMethods. ♦ Implemented SSL message integration between PeopleSoft and the 3rd party application WebMethods ♦ Integrated PeopleSoft Self-Service with KSU’s home grown Learning Management System ♦ Configured the security for the PeopleSoft and LMS integration to include creating various permission lists, roles, and user profiles. Configured the LDAP integration between PeopleSoft and KSU’s the directory server ♦ ♦ Implemented SSL configuration within PeopleSoft for LDAP integration. ♦ Instrumental in configuring the REN Server environment with SSL. Towson University/Salisbury University (03/06 – 08/06) PeopleSoft Enterprise Portal 8.9 Implementation (Applications SA 8.0, Portal 8.9, Fin8.4, Tools 8.47/8.44/8.21/8.19, SQL Server., Windows 2003 Server/Oracle 10g) Kerensky served as a PeopleSoft Enterprise Portal Administrator for both Towson and Salisbury Universities. He was instrumental in developing an Enterprise development Portal Prototype that the client could use as a building block for future implementations. He also provide extensive knowledge transfer to instill PeopleSoft best practices to assure a successful implementation of PeopleSoft’s Enterprise Portal. ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ Instrumental in the installation and configuration of several Enterprise Portal instances. Proficiently configured Integration Broker and App Messaging between the Portal Prototype and the development Financials 8.4 and the Student Admin 8.0 environments in order to synchronize user profiles and roles. Configured Single Sign-on between the Portal Prototype and the development Financials 8.4, and the Student Admin 8.0 environments. Migrated user profiles and roles from the various content provider databases into the Enterprise Portal Prototype database. Installed and configured all 3rd party applications such as Tuxedo 8.1, Crystal Reports 9.0, and Weblogic 8.1. Applied most current Patches and bundles for both PeopleTools 8.47 and Enterprise Portal 8.9 both manually and utilizing PeopleSoft Change Assistant. Developed customized Portal Branding Themes for various user groups within the Portal Prototype environment. Developed Shortcut Collections for various user groups and trained the staff on how to better manage the applications. Troubleshot and resolve issues within PIA architecture including Web Server, Tuxedo Application and Server Process Scheduler components. Alta College (10/05 – 02/06) PeopleSoft Student Admin, CRM, and Portal Implementation Applications SA 8.0, CRM 8.8, EP 8.9, Tools 8.45/8.21, SQL Server, Windows 2003 Server Kerensky served as a PeopleSoft Systems Administrator assisting with both development a production environmental issues. He used his expertise to troubleshoot and isolate deficiencies within development and production. He also assisted in integrated a high availability and failover solution for the client’s production environments. ♦ Provided support to integrity, and general accessibility of the web server, application servers and process schedulers. ♦ Troubleshot and resolve issues within PIA architecture including Web Server, Tuxedo Application and Server Process Scheduler components. ♦ Modified and maintained Tuxedo tunable parameters, including server spawning and load balancing to improve system's performance, fault tolerance and proper statistical analysis. ♦ Implemented Java tuning parameters within Weblogic web server to improve system performance. ♦ Troubleshot and reconfigured Integration Broker interface between all the PeopleSoft applications. ♦ Migrated patches, and fixes included in Scheduled Bundles in support of all the PeopleSoft Application (CRM, SA, Portal). ♦ Perform object and code migrations of customizations and maintenance patches and fixes. ♦ Updated security access with in Development and Production after migration of Scheduled Bundles. ♦ Develop and maintain documentation for procedures performed throughout the implementation. ♦ Instrumental in building the new Test environments, to include installing Tuxedo 8.1, Tuxedo 6.5, Weblogic 8.1 sp3, and the PeopleTools and Application code. ♦ Updated the existing Development and production environments, with Tuxedo and Weblogic patches. Accenture (02/05 – 10/05) PeopleSoft HRMS and FSCM Implementation and Upgrade (Applications FSCM 8.4, HRMS 8.9, CRM 8.8, Portal 8.8, Tools 8.45/8.46, Oracle, Solaris) Kerensky served as a PeopleSoft Technical Architect utilizing his expertise in resolving both development and production environmental issues. He was Instrumental in assisting developers with the preparation of upgrading their existing HRMS 8.8 Oracle 9i environment to HRMS 8.9 Oracle 10g. He integrated high availability and fail-over solutions for the client stage environments. ♦ Helped create and maintain all the HRMS 89/Oracle 10g environments such as the Demo, Development, Conversion, Test, and Stage in preparation for go-live. ♦ Isolated performance bottle-necks within all the Development and Productions environments. ♦ Implemented Application Server and Weblogic 8.1 Web Server tuning parameters in order to improve performance. ♦ Configured Integration Gateway within all the Stage environments to allow integration broker messaging. ♦ Provided technical end user support for both the Production and Development environments. ♦ Instrumental in the migration of objects from the various environments for testing and configuration, and ran compare reports to verify the integrity of the migrated objects. ♦ Help develop Safe Test documentation to test the integrity of environments after refreshes. ♦ Installed and configured the Digital Certificates for Weblogic 8.1 within the Stage environment. ♦ Assisted in developing Unix Shell scripts to automate the startup and shutdown of both the Production and Development environments. ♦ Instrumental in configuring and implementing Integration Broker within Stage and Production environments. ♦ Troubleshot query performance issues within the FSCM 8.4 sp1 Development and Production environments. ♦ Utilized Change assistance to apply updates, patches and fixes. FDIC (10/04 – 01/05) PeopleSoft FSCM and HRMS Security Testing and Evaluation (Applications FSCM 8.4, HRMS 8.8, Tools 8.44, DB2, Mainframe) Kerensky served as the PeopleSoft subject matter expert during the security evaluation of the Test and Production environments. He provided technical expertise and guidance identifying security vulnerabilities within the system configuration. He worked closely with the existing Security Testing and Evaluation team to assure that the clients PeopleSoft architectural configuration complied with government security regulations and publications ♦ Helped develop technical security controls to identify security vulnerabilities. ♦ Evaluated the infrastructure, all the technical documentation, procedures and policies to meet federal mandated security controls. ♦ ♦ ♦ ♦ Assessed the technical control mechanisms for maintaining and auditing the Production environment to ensure System and Information Integrity. Verified System Communication and Protection mechanisms were in place to safeguard the internal Information System infrastructure. Made recommendations to utilize their current LDAP configuration as the centralized authentication mechanism. Verified Logical Access Controls mechanisms were in place to authenticate user access to the information system. Penn National Insurance (05/04 – 09/04) PeopleSoft FSCM, Portal, and EPM Implementation (Applications EPM8.8, FSCM 8.4, Portal 8.8 Tools 8.43, SQLServer 2000, Windows 2000) Kerensky served as the Technical Architect and was instrumental in troubleshooting and resolving connectivity and end user issues. He provided technical expertise and guidance to the clients regarding all of their Production and Training Environments. He worked closely with the network technician to develop documentation for disaster recovery. ♦ Instrumental in the re-installation and re-configuration of the various components in the EPM, Portal, and FSCM Training environments after server crash, to include BAM, Informatica, and Nvision. ♦ Isolated various Budgeting and configuration errors in both the EPM Production and Training environments. ♦ Responsible for technical performance and stability of the EPM Budgeting Environments. ♦ Supported the end-users with various errors within FSCM 8.4 sp1 such as the posting of Journals. ♦ Implemented the installation of the PeopleSoft Portal 8.8 environments, configuring Single-Sign on between the Test EPM 8.8 and Financial 8.4 sp1 environments. ♦ Isolated performance bottle-necks within all the Productions and Test Environments. ♦ Implemented Application Server and Weblogic 6.1 Web Server tuning parameters for performance. ♦ Instrumental in helping develop detailed documentation for disaster recovery for all the PeopleSoft Production and Training environments. Georgia Technology Authority (04/04 – 05/04) PeopleSoft HRMS Implementation (Applications HRMS 8.8, Tools 8.44, Oracle 9i, Solaris 8) Kerensky served as the Technical Architect and was instrumental in assessing the clients PeopleSoft and Network configuration. He provided technical expertise and guidance to the clients regarding the implementation of Network Security within their current PeopleSoft Architecture. ♦ Provided detailed technical specifications for changes proposed to the existing PeopleSoft environment. ♦ Participate in requirements gathering and configurations sessions to ensure overall business functionality. ♦ Reviewed and assessed the current Architectural configuration. ♦ Assess the impact of updates and provide proposals for applying them effectively and with minimal risk. ♦ Instrumental in providing Best Practice Network Security Scheme for their current PeopleSoft environment. ♦ Effectively troubleshot and solved the client outstanding issue with 3 tier debugging of PeopleCode. Seagull Inc (04/04 – 04/04) PeopleSoft Tools Integration (Applications Tools 8.44, SQL Server 2000, Windows 2000 Server) Kerensky was a Technical Architect and a positive impact for the client isolating various connectivity issues with their PeopleSoft Internet Architect configuration. He also assisted the developers with configuration and implementation of PeopleSoft Integration Broker and a 3rd Party application. He provided solid PeopleSoft Best Practices Solutions to the client regarding their architecture. ♦ Troubleshot the database connectivity issues from the client workstations. ♦ Isolated the Application and Process Scheduler server configuration errors and corrected them in a timely manner. ♦ Provided technical expertise and guidance to clients on integration approaches, process re-engineering and design ♦ Applied the applicable patches keeping with PeopleSoft standards. ♦ Assisted the Developers with the configuration of ♦ Successfully tested a transaction from PeopleSoft Integration Broker to the clients 3rd Party Apps. ♦ Assisted the client in configuring a test environment for continue development. ♦ Provided detailed documentation of the suggested configuration of the existing architecture. AON Consulting (03/04 – 04/04) PeopleSoft FSCM Implementation (Applications FSCM 8.4 sp1, Tools 8.42, Oracle 8.17, Solaris 8) Kerensky was the PeopleSoft Weblogic Administrator in which he integrated a high availability and fail-over solution for the client production Web Servers. Kerensky was diligent at keeping with PeopleSoft standards and recommendations for Weblogic configurations and settings. He also provided training and knowledge transfer to the AON Consulting Web Administrator Representative. ♦ Integrated high availability and fail-over solutions for the client production Web Servers. ♦ Assisted the Senior Web Administrator with configuring the Foundry Load-Balancer. ♦ Configured a separate Weblogic Web Server for redirection. ♦ Installed and configured the Digital Certificates for Weblogic. ♦ Implemented the SSL protocol and forced secure logins for all users. ♦ Configured the Report Repository to utilize the load-balancer and the SSL protocol. ♦ Troubleshot the end users https browser connection errors. ♦ Applied patches to internet explorer certified by PeopleSoft. ♦ ♦ ♦ ♦ Implemented Application Server tuning parameters for performance. Trained the web administrators on supporting and maintaining Weblogic. Configured both Unix and NT Process Scheduler with a Master Scheduler. Worked with the Senior Unix Admin in creating scripts to administer the appserver, webserver, and process scheduler servers. Recall Corp (11/03 – 03/04) PeopleSoft FSCM and CIS Implementation (Applications FSCM 8.4 sp1, Tools 8.44, MS SQL Server, Windows 2000) Kerensky was the PeopleSoft Technical Architect in which he was instrumental in the configuration of the various environments included in the go-live migration path. He integrated high availability and fail-over solutions for the client production environment. Kerensky was also diligent at keeping all of the environments patched and upgraded to the latest level. ♦ Technical lead for the Installation and configuration of all go-live environments. ♦ Instrumental in keeping all environments current with upgrades and patches. ♦ Applied application fix packs and maintenance packs. ♦ Upgraded all environments from PeopleTools 8.42 to PeopleTools 8.43, and then to PeopleTools 8.44. ♦ Integrated high availability and fail-over solutions for the client production environment. ♦ Instrumental in the migration of objects from the various environments for testing and configuration. ♦ Proficiently ran compare reports to databases when applicable, and also to projects before and after migrating them over. ♦ Created and refreshed the Unicode Databases for the developers for each phase of the implementation. ♦ Supported developers with app engine, sqr, and crystal reports. ♦ Created Process Scheduler for all of the environments to include Production. ♦ Configured and Load-Balanced the application servers for QA, TEST, and PROD. ♦ Implemented the database backup schema for each environment. ♦ Created and implemented the security strategy for the TEST and QA environments. ♦ Troubleshot any technical problems, and resolved them in a timely manner. ♦ Assisted in the implementation of LDAP for the production environment. ♦ Configured the PeopleSoft Directory Interface (PDI) integration with LDAP. ♦ Installed the Windows 2000 Server operating System on the all the production servers. ♦ Instrumental in the configuration and implementation of the Dell CX600 storage arrays. University of Maryland, University of Delaware, University of Central Florida (04/00 – 11/03) PeopleSoft FSCM and HRMS Installation and configuration (FSCM 8.4 and HRMS 8.8, Tools 8.42, DB Oracle 8.17, Solaris 8) ♦ Created the Demo and Sys databases on an Oracle 8.17 platform. ♦ Configured Weblogic Web servers for fail-over. ♦ Load-balanced and configured the Application Servers with the Web servers. ♦ Configured the Process Schedulers and the Report repository. ♦ Installed and configured Peoplebooks and Verity Search. ♦ Applied various tools and application patches. ♦ Effectively upgraded the PeopleTools to the latest tools release, both manually and using the upgrade assistant. ♦ Installed and configured all 3rd party applications such as Tuxedo and Crystal reports. ♦ Ran Audit reports to determine any errors or inconsistencies in the databases. ♦ Ran the verification scripts in order to test out the functionality of the application. ♦ Configured additional environments and domains for Dev and TST. ♦ Provided hands on knowledge transfer to ensure strong understanding of the ins and outs of the PeopleSoft Architecture. Bass Hotels and Resorts (12/98 – 03/00) PeopleSoft 8.8 HRMS and Portal Implementation (Applications 8.8 HRMS Portal 8.4, Tools 8.42, DB SQL Server, Windows 2000) Kerensky was the Architecture Lead and provided the client with assistance in integrating high availability and fail-over solutions into their Application and Web server environments. He was instrumental in providing technical feedback during the implementation workshop. ♦ Technical Lead for installation and configuration of additional environments. ♦ Implemented the installation of HRMS 8.8 and Portal 8.4 on the Test, Development, QA, and Production environments. ♦ Developed technical environments standards for customer. ♦ Configured Single-Sign on for the Portal to interface with the HRMS product suite on all the various environments. ♦ Configured multiple application servers and process schedulers for connection fail-over, and multiple web servers for connection fail-over and load balancing for both HRMS and Portal. ♦ Provided detailed documentation on each environment created to thoroughly assure customers satisfaction. ♦ Created various PeopleSoft Databases for development and test environments K EV IN M. D O RAN PEOPLESOFT PRODUCT EXPERIENCE HR/Benefits/Payroll eCompensation Benefits Administration Manager Desktop eRecruit General Ledger Change Assistant(CA) ePerformance Compensation ePay eCompensation Accounts Payable MSS / ESS ( self service e-Apps ) eBenfits GL interface Accounts Receivable Inventory Billing PEOPLESOFT PEOPLETOOLS EXPERIENCE Application Designer Application Server ( tuxedo / jolt ) Weblogic ( 8 and above ) Peoplecode debugger w/PIA Workflow Business Process Designer nVision Application Engine Administering PS Security Security setup(Roles/PLs) Upgrade Assistant / Change Assistant (CA) Change Assistant Data Mover Data Conversion Tools Tree Manager ADDITIONAL DATABASE EXPERIENCE Oracle DBA – Install / setup / config / tuning SQL + PS Batch processes Oracle install + Setup on NT + Unix platforms Oracle – Enterprise Mgr Oracle – DBA Studio Quest - Toad Quest - Stat Quest – SQL Navigator Quest – SQL Expert Data Conversion Tools MS SQLServer DB2-OS/390 z/OS v1.4 Quest - SQLab Quest – Vista Plus SUMMARY OF PROFESSIONAL EXPERIENCE CLIENT NAME PROJECT TYPE SOFTWARE VERSION MODULES HR, Ben, Pay, ESS, GL, AP, PO, AR, BI, PC, AM HR, Benefits Admin, Payroll, T&L and ESS ROLE 6/2009-Present Upgrade to version 9.0 PeopleSoft HCM/Financials Weld County, CO 2/09-Present Upgrade to version 9.0 PeopleSoft 8.8-9.0 Cox Communications 10/07 – 12/08 Implementation eApps(MSS/ESS), Total Compensation PeopleSoft 8.9 ( HCM + ELM ) Cross Country Staffing/Healthcare 4/07 – 9/07 Cross Country Staffing/Healthcare 9/06 – 4/07 Cox Enterprises 12/05 – 9/06 Cox Enterprises 6/05 – 12/05 Cox Enterprises 2/05 – 6/05 Home Depot 6/04 – 2/05 Financials + HR Front Office / Paybill (MSS) implementation Financials 8.9 Upgrade, HR 8.9 implementation(MSS) Financials 8.9 Upgrade, Compensation Team Implementation eApps(MSS/ESS), PeopleSoft Upgrade + Total Compensation PeopleSoft Upgrade PeopleSoft 8.9 ( HR + FS ) PeopleTools 8.45 HR, MSS + ESS selfservice Home Depot 9/03 – 6/04 HR / self-service Implementation(MSS/ESS) PeopleSoft 8.8 HR, MSS + ESS selfservice Upgrade Lead + technical Upgrader + Technical Project Manager Development Lead ( 20 Developers ) Genesis Healthcare 3/03 – 9/03 Emory University HR/BenAdmin/Payroll Upgrade HR/Payroll + SA PeopleSoft 8.8 HR, Ben, Ben Admin, Payroll HR, Ben, Payroll + Upgrade Lean, Tech Lead, Architecture Lead Student Admin Technical HR/Ben/Payroll/T&L ESS/MSS, ePay, eProfile, eRecruit, ePerformance, ELM Front Office, PayBill, reporting/nVision PeopleSoft 8.9 PC, AR, GL, BI, AP, FO, PayBill, nVision PeopleSoft 8.9 AR, AP, Billing, GL, nVision eBenefits, Benefits Administration Variable Compensation PeopleSoft 8.3 PeopleTools 8.21 PeopleSoft 8.3 Upgrade Advisor and Technical Support. Project Manager, Upgrade Lead, Developer, Prod Support Project Manager, Tech Lead Tech Lead, Integration Broker setup, config and tuning, app server tuning Technical Upgrade Lead / Upgrader Upgrader, Project Planning Tech Lead Upgrader + Technical Lead Student Administration lead GL,AP,PO, IN, AM, nVision reporting HR, Ben, Ben Admin, Payroll HR, Ben, GL, AP, AR, BI, nVision reporting HR, Ben, Payroll, Front Office, FS Upgrade Lead, Tech Lead, Architecture Upgrade Lead, Tech Lead PeopleSoft 8 HR, Ben, Payroll Upgrade + eBenefits(ESS) PeopleSoft 8 HR, Ben, Payroll Technical Lead & Oracle DBA Developer Implementation PeopleSoft 7.5 HR, Ben, Payroll Technical Lead Upgrade PeopleSoft 7.5 Technical Lead Upgrade PeopleSoft 7.5 Upgrade PeopleSoft 7.5 Upgrade PeopleSoft 6 HR, Ben, Payroll, T&L, BenAdmin HR, Ben, Payroll, T&L, BenAdmin HR, Ben, Payroll, T&L, BenAdmin HR, Ben, Payroll Mid-Year Payroll Conversion PeopleSoft 6 HR, Ben, Payroll Project Manager, Technical Lead Project Manager, Technical Lead Technical Lead Citibank 4/97-11/97 PeopleSoft Inc. 11/96-4/97 AT & T Capital 10/96-11/96 Hewitt Associates 9/96-10/96 Implementation PeopleSoft 6 Global HR Technical Lead System Testing PeopleSoft 6 Pension Admin Consultant Development PeopleSoft 6 HR, Ben, Payroll Consultant Implementation PeopleSoft 6 HR, Ben, Payroll Technical Lead Sunglass Hut International 7/96-9/96 Madison Square Garden 2/96 – 6/96 Implementation PeopleSoft 5 HR, Ben, Payroll Consultant Implementation & Conversion PeopleSoft 4 HR, Ben, Payroll Technical Consultant & Lead 4/03 – 8/03 ( remotesupport ) Oakwood Hospital 11/02 – 3/03 Oakwood Hospital 5/02 – 11/02 Comforce Staffing 10/01 – 5/02 Randstad North America 6/01 – 10/01 VISA International 4/01 – 6/01 Crestone International, Inc. 2/01 – 4/01 Marsh & McLennan 11/99 – 4/01 John Harland 2/99 – 11/99 John Harland 2/99 – 11/99 John Harland 2/99 – 11/99 Madison Square Garden 7/98 – 1/99 Madison Square Garden 11/97-7/98 Upgrade(Student SelfService) FS Upgrade PeopleSoft 8.4 HR Upgrade PeopleSoft 8.3 HR + FIN Upgrade PeopleSoft 8 Implementation PeopleSoft 8 + 7.5 Installation & Upgrade Upgrade Lead, Tech Lead Technical Lead, PSA & DBA Architectural Lead DETAILED PROFESSIONAL EXPERIENCE Washington County Maryland, Upgrade Lead for HCM and Financials Upgrade- Provided part time assistance to client staff during the upgrade to version 9.0. Several modules are involved including HR, Base Benefits, Payroll, General Ledger, Accounts Payable, Purchasing, Asset Management, Project Costing, Accounts Receivable and Billing. Kevin is assisting as a “player/coach” helping mentor the client through the upgrade process and working with the infrastructure team to enhance performance throughout the applications. Weld County Colorado, Upgrade Lead for HCM Upgrade- Led a large scale upgrade from version 8.8 to 9.0 of PeopleSoft’s HCM products. Customer was also in the process of implementing Time and Labor and various ESS applications so the project had several key checkpoints where data was integrated into the database. Kevin served as the upgrade lead, co-project manager and technical development lead throughout. Currently, Kevin is assisting with post production support and tuning of the applications on a remote basis. Cox Communications(Atlanta), Technical Lead for eApps Implementation — Hired to manage a Peopletools Upgrade along with implementing e-Apps(ESS + MSS) such as ePerformance, eCompensation and Variable Compensation, Mr. Doran is responsible for implementing a complete PeopleSoft self-service solution involving workflow routing and a detailed setup of PeopleSoft security. Cross Country Healthcare, 8.9 Upgrade, FO/Paybill install and Implement — Served as Project Manager for Financials 8.9 upgrade combined with Paybill/Front-Office implementation. Installed HRMS 8.9 and integrated to Financials utilizing Integration Broker messaging. Implemented new integration broker messaging scheme introduced in PeopleTools 8.48. Installed all maintenance packs and PeopleTools updates. Implemented reporting solutions including AE, SQR and nVision. Cox Enterprises(Atlanta), PeopleSoft eBenefits Tech Lead — Mr. Doran was responsible for HRMS development ( including Cobra, FSA, + other PS modules ) in addition to enhancing a major SQR interface which fed the HR database with data from subsidiary companies. Mr. Doran’s role was expanded to include for Open Enrollment enhancements for the 2006 + 2007 OE seasons which required an in depth knowledge of PeopleSoft self-service(ESS + MSS). The Home Depot(Atlanta) • Upgrade, Upgrade Lead – Documented a project plan, issues, risks for upgrading the PeopleTools to rel. 8.45. Implemented the new Tuxedo ( 8.1 ) and Websphere WAS ( 5.1 ) across a Unix / Mainframe ( z/os 4.1 ) / NT architecture. Identified all database + architectural customizations and reapplied at the target version. Reengineered customizations to stay more vanilla and be better poised for the next upgrade. Documented all phases of the upgrade using eRoom(Documentum). Executed all technical upgrade passes including go-live cutover. • Implementation, Development Lead – Development Lead for a PeopleSoft HRMS implementation of Version 8.8. Responsible for an onsite team of 15 developers + an offsite team of 20 developers in India. Managed development from spec document creation, through development, system testing + go-live. Given the employee population, it was a phased rollout scheme – with a total population of 360,000 active employees ( 1 million total including terminated EEs ). Implemented Manager self-service(MSS) with enhanced workflow capabilities for over 10,000 Managers. Utilized XML + Java for integration of Legacy + 3rd. party apps – including Tesseract + Kronos ( WFC + 8D versions ). Utilized Mercury Load Runner for stress testing the PeopleSoft PIA ( up to 250 concurrent users ). Genesis Healthcare, Upgrade Lead, Tech Lead — Upgrade Lead for an upgrade from PeopleSoft 7.5 to 8.8 ( HRMS/Ben/Payroll ). Lead the effort of installing the PIA infrastructure and oracle database instances for both UNIX and NT. Directed project management by identifying all phases of the upgrade, including: install / initial-pass/customization reapplication / testing / parallel / go-live cutover. Applied all mid-upgrade bundles, tax updates and PeopleTools upgrades(8.43.03). While executing upgrade passes ( move-to-productions ). Mr. Doran was able to assist in the development efforts by upgrading SQRs, nVision and online customizations. Oakwood Hospital, Upgrade Lead, Tech Lead — Upgrade Lead for an upgrade from PeopleSoft 7.5 to 8.3 ( HRMS/Ben/Payroll ). Assisted PMO with project planning all phases of the upgrade from install/initial-pass/customization reapplication/testing/parallel/go-live cutover. After go-live with HR 8.3, the client immediately transitioned me to the FS 7.5 -> 8.4 upgrade where I cut the move-to-production upgrade scripts from 70 hours to 17 – minimizing the production downtime during conversion weekend. Integrated and applied all mid-upgrade bundles and PeopleTools upgrades. Comforce Staffing, Upgrade Lead, Tech Lead — Performed an upgrade from PeopleSoft 7.02 to 8SP1 (PeopleTools 8.15) of the HRMS product. Modules included human resources, base benefits and payroll. The client had a highly customized environment including a sub-system for PayBill – Billing interface to the PeopleSoft Financials product. Utilizing Quest Tools and Oracle tracing, tuned the Application Engine conversion steps to significantly reduce the move-to-production window for the go-live upgrade weekend. Randstad North America(Atlanta), Technical Lead, PSA & DBA — Developed and administered change control for the architecture of the PeopleSoft 7.5 HRMS and Financials products, and PeopleSoft 8.1 Front Office Staffing product. Created testing, qa, and production environments on NT and UNIX. Implemented database links and synonyms between databases for table sharing. Implemented a scheduler (Control-M) for batch scheduling to work in conjunction with process scheduler. Migrated all customized objects, patches and fixes. VISA International, Installation & Upgrade, Technical Lead & Oracle DBA — Installed PeopleSoft 8 on both NT and UNIX environments. Served as the Oracle DBA, installing Oracle on both NT and UNIX, creating all necessary file systems and databases. Devised a database migration strategy for the client to convert off of Informix 7 and onto Oracle 8.1.7 with the new release of PeopleSoft 8. Wrote all database migration programs, which included datamover, SQL, and Oracle’s SQL-loader scripts. Setup the application server and Web server and all PeopleSoft Internet Architecture (PIA) components. Crestone International, Inc., Upgrade, Technical Lead & Oracle DBA — Executed the PeopleSoft 7.5 to 8 SP1 upgrade steps utilizing the Upgrade Assistant tool. Led the effort for the reapplication and reengineering of customizations. Implemented ESS + MSS modules including: eBenefits, ePay, eRecruit, eProfile and eCompensation. Assisted in the install of the PeopleSoft 8 database, Web server (Apache) and application server components. Installed the needed Oracle database environment on NT. Marsh & McLennan, Implementation, Technical Lead — Implemented the PeopleSoft 7.51 HRMS product. Installed the human resources and benefit administration modules globally; the payroll module was installed for North America, which included for over 50,000 active employees. Provided mid-implementation upgrades and consulted on technical architecture issues. Executed all database (Oracle) scripts and performed all tuning issues. Created a source-control, conversion and migration strategy document. Created the technical specification design documentation; coded numerous interfaces; and conducted peer reviews. Provided PeopleTools design work and coded SQR’s for two major sub-systems related to executive compensation. Facilitated sessions to assess the feasibility of upgrading to PeopleSoft 8 for employee self-service. John Harland(Atlanta) • Upgrade, Technical Lead — Performed an upgrade from PeopleSoft 6.x to 7.5 for the HRMS and Financials products including the human resources, base benefits, payroll, benefit administration, time and labor, general ledger, accounts payable, purchasing, project costing and inventory modules. Managed the core upgrade offsite at the Crestone Upgrade Lab facility utilizing Citrix dial-in. Managed the architecture upgrades for the UNIX (DEC to Sun) OS and Informix engine. Configured and tuned the application server. Executed delta training to the development team for the new PeopleTools. Assisted in the setup for new functionality in PeopleSoft 7.5 and executed the final move-to-production weekend conversion. Attended PeopleSoft upgrade seminars. • Upgrade, Architectural Lead — Installed, configured, administered and upgraded the application server, which served as the backbone for the 3-tier architecture. Upgraded the Tuxedo and SQR engines on the UNIX server for PeopleTools upgrades. Tuned the application server domain to optimize the varying processing needs during peaks of a week/month, such as month end closing and payroll calculation/confirmation. • Upgrade, Project Manager, Technical Lead — Performed a minor upgrade from PeopleTools 7.54.10 to 7.56 and PeopleSoft 7.5 to 7.51 of the HRMS product. Madison Square Garden • Upgrade, Project Manager, Technical Lead — Led an upgrade from PeopleSoft 4.02 to 6.01 (6.1 PeopleTools) of the HRMS product. Developed a project plan and documented each step of the upgrade, including a list of all customized objects and completion times. Implemented the system in a Citrix/Winframe environment, utilizing the 3-tier architecture for better performance, platform independence, and dial-up capabilities into PeopleSoft. Administered training to the users, and executed the move-to-production process. Managed the parallel test plan, and served as the point person for all technical issues – both environment and PeopleSoft related. • Mid-Year Payroll Conversion, Technical Lead — Coded, tested and documented all conversion SQRs to bring over all balances and EE data and enrollments. Setup conversion database and migration paths for data and objects. Citibank, Implementation, Technical Lead — Performed the global feed of human resource, talent, and compensation employee data from 98 countries into PeopleSoft 6.0. Designed, coded, tested and documented the interface utilizing change control. Developed all customized menus, panels, and PeopleCode that displayed the global online data. Customized process scheduler UNIX scripts to follow a searching hierarchy, a function that was not delivered in PeopleSoft 6.0. PeopleSoft Inc., System Testing, Consultant — Member of a technical and function team responsible for testing the production release of the PeopleSoft 6.0 pension administration product. Utilized tools such as Navigator and SQA Robot. AT & T Capital, Development, Consultant — Assisted in the development of an interface for a payroll bonus structure. Developed an SQR program that populated customized PeopleSoft tables, which served as an interface to a third party provider. Hewitt Associates, Implementation, Technical Lead — Debugged and trained the technical staff on the PeopleSoft process scheduler functionality. Designed, coded and documented all SQRs to interface a department tree to a third party software application. Sunglass Hut International, Implementation, Consultant — Developed a general ledger interface, which included process scheduler setup. Coded and tested other interfaces such as check reconciliation, life insurance, direct deposit, and Canadian vacation. Madison Square Garden, Implementation & Conversion, Technical Consultant & Lead — Member of a technical team responsible for converting balances from a legacy system into PeopleSoft. Led the development of the PeopleSoft process scheduler and SQRs; and query tuning of SQL. EDUCATION Georgia Institute of Technology — Bachelor of Computer Engineering Georgia State University – Masters Business Administration ( 2008 ) Ajay Kumar Summary: • Over seven years of extensive experience as PeopleSoft Consultant. • Technical experience in maintenance/support/upgrade/implementations of PeopleSoft Student Admin/Campus Solutions projects. • Proficient in People Tools, PIA and People Code. Proficient in the creation of complex reports using SQR, PS/Query. Accomplished in successfully customizing modules based on organizational needs and requirements. • Contributed support and maintenance to a complete and efficient upgrade or implementation due to extensive knowledge in PeopleSoft upgrades, application programming, and database concept. Very proficient with Campus Community, Admissions, Student Records, Financial Aid, Student Financials, Payroll, Benefits, HR and with Crystal Reports, PeopleTools, Peoplecode, Application Engine. Extremely motivated team player with solid organizational and time management skills. • Experience in fit/gap Analysis. • Excellent communication skills and a very good team player. Skills: PeopleSoft Student Administration (7.5/8.0/8.9/9.0) (Student Records, Campus Community, Financial Aid, Student Financials, Admissions, and Academic Advisement) HR Resources (Benefits, HR, Payroll, Time and Labor), PeopleTools (7.56/8.12/8.14/8.16/8.45/8.48) - Application Designer, Data Mover, Process Scheduler, Import Manager, Workflow, Component Interface, Web Server (Apache), Application Engine, Upgrade Assistant and Peoplecode. Reporting Tools: SQR, PS Query, Crystal Reports, nVision Reports RDBMS: Oracle 10.2.0/9.x/8.x/7.x, MS SQL Server 7.0/6.5 Operating Systems: Windows XP/2K/NT/98/95/Me, UNIX, Linux Packages: Dream Weaver, MS Office2007, STAT Scripting: UNIX (Shell Programming), PHP Languages: C, C++, VB, Java, COBOL, HTML ERP: Project Experience: University of North Carolina, Chapel Hill, NC PeopleSoft Techno Functional Consultant Aug 2009 – Present • Designed and developed interfaces and conversion programs as part of the University’s PeopleSoft Campus Solutions 9.0 Implementation. • Designed and developed Fraternity Sorority Interface which will take the legacy data and use it to assign students to a student group associated with the particular student groups which will updates STDNT_GRPS and STDNT_GRPS_HIST tables. • Designed and developed the Interface for SIS Holds to PS Service Indicators which process legacy active hold information from SIS to PeopleSoft for the purpose of updating service indicators during the dual maintenance phase of the PeopleSoft project which will update SRVC_IND_DATA and AUDIT_SRVC_IND tables. • Involved in discussions with the Users about the requirements and analyzed the need and provided functional and technical direction. • Worked on Admission, Student Records, Campus Community, Student Financials issues in Go-Live phase of the Implementations. • Designed and developed Course Catalog and External Course Catalog conversions. • Worked extensively on Application Designer, Application Engine, and Component interface, People Tools, People Code, Integration Broker, SQR, File Layouts and Data Mover. Environment: PeopleSoft Campus Solutions 9.0 Modules: Student Records, Financial Aid, Student Financials, Admissions, HR and Benefits. People Tools 8.49/8.22/8.15/8.06., Oracle, SQR, Data Mover, XML Publisher, SQL, UNIX and Windows XP City Colleges of Chicago, Chicago, IL PeopleSoft Consultant • Aug 2007 – Jul 2009 Upgrade of Student Administration Applications- Campus Community, Student Records, financial aid ,student financials, Self-Service and Admissions • • • • • • • • • • • Developed, Technical Specifications and code for many modifications and interfaces in Student records like Drop Enrollment Prevention, Audit Recording, Auto Creation of Milestones, Registration Status, Diploma Management, Student Data Extract and Service Indicator Maintenance. Involved in setting up of the 3C’s (Communications, Checklists & Comments) for Campus Community. Wrote SQR to read a flat file, find the existing PeopleSoft tables import the data into PS tables to keep a comprehensive award history at your fingertips and Calculate financial Aid awards online. Customized and created records, panels, menus for the Student Records. Worked extensively with SQR, PeopleTools, Peoplecode, Application Designer and Application engine. Involved in implementation of the Student Financials module including, Cashiering, Tuition Calculation, Billing, General Ledger Interface, Quick Post, Group Post, Refunding, work study and Item Type design Provided production support on the Campus Community and Admissions modules to both undergraduate and graduate end-user offices Developed conversion and interface programs using SQR to convert data from legacy systems to the PeopleSoft Tables. Created new Records, Panels and attached them to menu’s and assigned the menus to operator classes through security administrator. Developed interface programs to populate various PeopleSoft tables. Wrote documentation, trained users and production support. Environment: PeopleSoft Campus Solutions 9.0/8.0 Modules: Student Records, Financial Aid, Student Financials, Admissions, HR and Benefits. People Tools 8.49/8.22, Oracle 10.2.1, Quest Stat, SQR, , Data Mover, XML Publisher, SQL, UNIX and Windows XP University Of Michigan, Ann Arbor, MI PeopleSoft Consultant • • • • • • • • • • • • • • • • • • • • • Jan 2007 – Aug 2007 Responsible for the customization, development, design, upgrade, implementation, testing and support of the PeopleSoft Student Administration and Student Records Modules. Customized and created records, panels and menus for the Student Records, Financial Aid, Student Financials, Admission, and Academic Advisement. Worked extensively with SQR, People Tools, Peoplecode, Application Designer and Application Engine. Developed Technical Specifications and code for many modifications and interfaces in Student records like Drop Enrollment Prevention, Audit Recording, Auto Creation of Milestones, Registration Status, Diploma Management, Student Data Extract and Service Indicator Maintenance. Involved in discussions with the Users about the requirements and analyzed the need. Worked with Student Records to extract and to update the data to the respective tables. Worked on the complete life cycle of Student Administration modules, which included Student Records, Campus Community, Financial Aid, Student Financials, Admissions, and Academic Advisement. Customized and created records, panels, menus for the Student Records. Worked on Converting the Functional Design Documents to Technical Design Documents. Developed interface programs to populate various PeopleSoft tables. Responsible for writing Peoplecode programs, giving validations and functionality to the customized panels. Involved in discussions with the Users about the requirements and analyzed the need. Worked on Student Administrative products like PeopleSoft Academic Advisement that comprises of accurate degree tracking and analyzing the tools for student progress. Wrote the process for Pin Registration for students. Also wrote reports for the above process. This process included people code and a process to assign pin numbers to the students and also a process to remove holds to the students. Wrote SQR’s for Financial Aid GAP-1 and GAP-5. Wrote SQR’s for Correction Record process in Financial Aid. Create and customized complex SQL queries to meet eligibility criteria. Wrote SQR’s for Admissions Action, Admit Type and Admissions Funnel for displaying the applicant details across one or multiple terms in Admissions Module. Created Error table to track the errors while executing the conversion programs. Developed one standard SQC program to generate report on errors and control totals report, which can be used by all conversion programs. Worked extensively in all the processes of conversion. Environment: PeopleSoft Student Administration 9.0/8.0 sp1 Modules: Student Records, Financial Aid, Student Financials, Admissions, HR and Benefits. People Tools 8.48.07/8.22, Oracle 10.2.1, Quest Stat, SQR, Data Mover, XML Publisher, SQL, UNIX and Windows XP Indiana University, Bloomington, IN PeopleSoft Technical Upgrade Consultant Dec 2005 – Nov 2006 • • • • • • • • • • • • • • • Involved in the implementation and upgrade of Student Administration Applications- Student Records, financial aid, student financials, Self-Service and Admissions. Conducted meetings with users and the testing team and involved in discussing their problems and helped them out in finding the proper solutions for their requirements. Involved in discussions with the Users about the requirements and analyzed the need. Provided functional and technical direction. Involved in the Upgrade process from Student Administration 8.0 to HRSA 8.9. Set Core Tables, Installation Tables, Defining Rules for Admissions, financial aid, Student Records and Campus Community. Planned the creation of XLS files and Tab delimited/CSV files to update and load the date into the respective tables for Financial Aid and Work-study. Customized and created records, panels, menus for the Student Records, Financial Aid, Student Financials, Admission, and Academic Advisement. Migrated data from legacy system to PS for Admissions and Campus Community. Worked with Student Records to extract and to update the data to the respective tables. Developed interface programs to populate various PeopleSoft tables. Involved in re-customization of all external objects (SQR’s, Crystal Reports, etc.). Extensively involved in working with modifying and writing SQR’s from Scratch. Involved in acquiring Specifications from the functional team and modifying the SQR’s as per the Specs. Wrote documentation, trained users and production support. Environment: PeopleSoft Student Administration 8.0/8.9 Modules: Student Records, Financial Aid, Student Financials, Admissions, Academic Advisement, Payroll, HR and Benefits. Houston Community College, Houston, TX PeopleSoft Technical Consultant • • • • • • • • • • • • • • Feb 2004 – Dec 2005 Designed and developed Component Interfaces for FACTS, College Transcripts, and Academic Advising Degree Audits like Grad audit, Local shop and Course lists using java and People code by User Defined methods. Designed and developed Online Application for both the Credit and Non-Credit Students. Designed and developed LDAP Authentication using java for FACTS. Using Maintain Security assigned new Permission Lists and Roles based on our organizational needs to use the PeopleSoft functionality of Role based Security. Involved in Mass creation of Users. Worked on data mapping by identifying all the external source tables and fields and identifying corresponding PeopleSoft tables and fields for our data conversion. Written SQR programs which will extract the (Flat files) and loaded it into PeopleSoft benefit tables and these reports are written to handle rejected rows and to produce report identifying the rejected rows. Developed Application Engine Program to upload Hire Information from XML Data file into PS Staging Tables using File Layouts and People Code, which will be further populated into Corresponding PS tables using Conversion SQR programs. Involved in customizing Student Records application by creating Records, Panels, panel groups, attached them to required menus through Application Designer and made them available to various operators and Operator Class through Security Administrator. Involved in customizing Student Records application by creating Records, Panels, panel groups, attached them to required menus through Application Designer and made them available to various operators and Operator Class through Security Administrator Gathered reporting requirements from users and functional team members, analyzed and suggested the best possible reporting tools (SQR, Crystal, PS Query) need to use. Extensively used Process scheduler for scheduling recurring process for conditional Scheduling of successive process for setting up the reports to run at specific time and implementation of batch processing. Developed Various Interfaces for generating Transcripts to Tallahassee. Created Run Control panels, Panel Groups and added process definitions to set the customized reports to run under Process Scheduler and to get user run control parameters for the reports. Created a custom batch program using SQR to upload Print Roster and Enrollment Roster by Class from Microsoft Excel to PeopleSoft. Involved in setting up Test Cases for Validation. Tested panels on-line including inputting an initial row of data, inserting rows, correcting data, deleting rows, verifying defaults and checking for prompts. Designed and developed custom reports in SQR, Crystal and PS/Query like Veteran Summary report, veteran progress report, veteran schedules report, Survey labels report, credit and Non Credit transcripts to name some. Customized some of the delivered PeopleSoft reports to meet client’s requirements. Environment: PeopleSoft Student Administration 8.0 Modules: Student Records, Campus Community, Financial Aid, Admissions, Academic Advisement, Payroll, HR and Benefits. Applied Materials, Austin, TX Jun 2001 – Nov 2003 PeopleSoft Technical • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Played key role in Development of interfaces of People Soft HR, Benefits, Payroll Developed new interfaces for Disability Benefits, FSA Dependent Care, Health Care and Garnishments AP Checks etc. Developed pages, projects, Application Engine Programs, records, menus and SQL queries for Benefits, Payroll applications Customized Existing interfaces for Bank Recon, Direct Deposit/ Prenote, Directory online, Directory paper Developed various PeopleSoft Interface programs in order to run PAY CALC and PAYCONFIRM and validated with Balance Tables Customized Records PS_Personal_Data, PS_Employment and PS_Employees to include customized data fields like as in legacy system Worked on Payroll programs bond Purchase program, check print program and United-way interface. Developed all new interface programs between PeopleSoft Expenses and Payroll System. Developed interface programs to read from source systems, Process it and loads into the target tables of people soft Worked on interfaces of applicant data, prospects data and enrolling prospects, associating recruiters data with the recruiting and applicant centers, linking recruiters with the academic programs and academic plans Mapping, transformation, and validation mechanisms are implemented for interface programs for HR, Benefits and Payroll applications Involved in debugging of errors in setup tables and defining set up values for Institution table, Dept table, Organization table, Job code and security tables Applied Tax Updates – 02A thru 02D and applied all necessary patches to HRMS, Benefits and Ben Administration. Involved in Design and Development of interface Programs using SQR, Component Interfaces API with Business interlinks for transferring of data from Legacy System to PeopleSoft HRMS (HR, Payroll, Benefits and T&L). Involved in development of New and customizing the interfaces for Variable Compensation for Intensive eCompensation of Benefits Created graphical Crystal Reports as per the user specifications. Wrote lot of Application Engine Programs for Benefit programs and Payroll and HR and Resume processing programs Written and modified People Code from commenting to trouble shooting major interfaces that involve modifications to the code. Troubleshooting the problem areas in setting up HR tables that serve as the foundation of HR system and in producing HR reports. Troubleshooting the problem areas in interfaces with Benefits programs, enrolling employees into Benefit plan, calculating payroll deductions and in producing Benefits reports. Used PeopleCode, Application Designer, Tree manager, PS Query, Process scheduler, SQR’s and nVision Reports for customization. Responsibilities included PeopleSoft application customization and report writing. Wrote PeopleCode programs for on line validations and functional processing. Created/Modified Panels as per user requirement after discussing with user. Developed new reports and customized existing PeopleSoft reports of General Ledger, Accounts Payable and Accounts Receivable using SQR based on end user requirements. Modified database tables, adding additional fields to the existing records and created new records and views. Made changes to Application engine programs to accommodate all the customizations. Resolving all the issues related with Pay cycle. Used PeopleTools to establish operator and object security for the newly created panels and panel groups. Solved production problems relating to PeopleCode and SQRs. Extensively Involved in Post-Production Activities, Trouble shooting, fixing patches, Documentation and end user training. Performed adhoc reports using PS/Query. CAPRICE A. AYERS SUMMARY • • • • • • Senior PeopleSoft Consultant with more than seven years of CIS experience. Four plus years of PeopleSoft functional and technical experience; completion of three life-cycle implementations and one upgrade. Ability to lead modular implementation including scope definition and management, creation of project tasks, resource forecasting and assignment, etc. Skilled in PeopleSoft analysis, configuration, customization and administration. Strong leadership, time management, and interpersonal communication skills. Security 8.9 and 9.0 Implementations and upgrades. PEOPLESOFT EXPERIENCE and Training Functional and Technical Experience RMS 8.9; 9.0 Base Benefits 8.9; 9.0 BenAdmin 8.9; 9.0 Payroll for North America 8.9 Payroll Interface 9.0 Talent Acquisition Mgr 8.9; 9.0 Enterprise Learning Mgt 9.0 PeopleTools SQR PeopleCode Application Engine e-Apps (Profile, Benefits, Recruit, Dev, etc.) Security Workflow PROFESSIONAL EXPERIENCE Senior PeopleSoft HCM/Security Consultant Feb 08 – present Dept. Treasury: HR/Ben/Payroll 8.3 to 9.0 Upgrade • • • • • • • • Led Fit Gap between 8.3 and 9.0 Designed new security for 500 users for PS HRMS (HR, Base Ben and Pay Interface) Established user profiles, roles and permissions for each user according to role. Ran Portal Security synch as needed process. Maintained ‘Structure and Content’ under Portal Navigations. Provided end user training on new security setup for 8.9 environment Created scripts via SQL Plus and Data Mover to import and export data from one environment to another. Prepared documentation on Security policies and procedures for client. Created PS Queries, upon customer’s request. Provided Security restructure for PeopleSoft HRMS system is in compliance with Sarbanes Oxley. Senior PeopleSoft HCM/Security Consultant May 2006 – Feb 08 Chipotle: HR/Ben/Payroll 8.0 to 9.0 Upgrade HCM Lead • • Successful delivery as lead consultant on upgrade team for restaurant franchise whose goal was to efficiently modify business/system processes previously established for 8.0 technology with focus on providing quality HRMS support to store personnel consisting of over 15,000 active crew employees. Deliverables and accomplishments include: Validation of project tasks and management of modular implementation using MS Project. • • • • • • • • • • • • • • • • Setup permission lists, roles, user profiles, and department security tree for client. Provided Security documentation to client. Provided training for new Security functionality. Implementation of SmartHire. Complete validation of system configuration for HR, Benefits, and Payroll module upgrades, including installation, foundation, and employee data tables using PeopleTools, PS Query, and SQL/Toad. Complete validation of core and employee data tables and interfaces affected by Company reorganization; expansion from one to multi-company. Complete validation of core and employee data tables and interfaces affected by Department reorganization; decrease from approx. 3000 to 600 departments. Create job code/department Expense Mappings and Activity Groups for GL interfacing. Lead remediation effort of current custom GL interface program including SQR review, code testing/debugging, validating custom mapping tables, and validating results: journal entry balances to penny, account codes created properly, account balances for each earnings/deduction/tax code, employee level detail, etc. Unit testing of modified and/or newly developed programs for reports and interfaces. Creating , running, and/or testing existing queries using SQL Plus, Toad, and Query Tools; Testing of delivered processes, delivered reports, and online customizations. Testing and validating results of data and tools upgrade process, UAT refresh process, parallel refresh process, and Production environment preparation process. Testing and validating results of parallel iterations (Presheet Audits, PreCalc messages, Calc Messages, etc.) Troubleshooting various issues as result of data upgrade. Perform knowledge transfer and training of 9.0 processes for HR, Payroll, Benefits, and GL processing. Vangent: HCM/MSS/ESS/eApps/ELM 9.0 implementation HCM Lead • • • • • • • • • • • • • • • • • Successful delivery as lead consultant on implementation team for government contracting firm whose goal was to establish a more efficient process for maintaining 10,000+ active personnel bound by service contract agreements. Deliverables and accomplishments include: Development and maintenance of HR and Benefits project plans, policies, and procedures that are to be implemented. Implemented Manager Self Service and Employee Self Service. Management of project tasks, assignment of resources, and management of modular implementation using tools such as MS Project. Conduct preliminary training of core stakeholders on HR and Benefits components. Conduct Fit-Gap sessions; create business process guides, process flow diagrams using MS VISIO; create analysis documents for each area. Complete system configuration of HR and Benefits modules including setup of installation, foundation, and employee data tables with scripts and programs created using PeopleTools. Validation of data loaded by CI, AppEngine, and SQL scripts. Create and manage development of functional custom specifications. Validation of HCM/BaseBen configuration settings using PeopleTools to research component characteristics. Assisting with configuration and testing of eApps (E-Recruit and E-Profile) including Manager Self Service and Employee Self Service functions. Assisting with configuration and testing of HR/ELM integration points. Creating and running queries using SQL Plus, Toad, and Query Tools; Testing of delivered reports, processes, and custom programs. Testing and validating results of parallel iterations (interfaces to Costpoint). Complete training demonstrating installation and usage of UPK product tools. Perform knowledge transfer and training of 9.0 processes for HR and Benefits, The Nature Conservancy: HR/Ben/Payroll 8.9 implementation HR/Ben Lead • • • • • • Successful delivery as lead consultant on implementation team for global non-profit organization whose goal was to incorporate a centralized approach to HRMS maintenance and support of employees in nine eco regions. Deliverables and accomplishments include: Conduct preliminary training of core stakeholders on HR and Benefits components. Development and maintenance of HCM project plans, policies, and procedures; validation of project tasks, assignment of resources, and management of modular implementation using MS Project Conduct Fit-Gap sessions; create business process guides, process flow diagrams using MS VISIO; create analysis documentation for each area. Complete system configuration of HR and Benefits modules including setup of installation, foundation, and employee data tables with scripts and programs created using PeopleTools. Create SQL scripts and AppEngine programs to simplify configuration loading. • • • • • • • • Create and manage development of functional custom specifications such as vendor interfaces, leave accrual processing, and GL interfacing. Validation of HCM/BaseBen configuration settings using PeopleTools to research component characteristics. Creating and running queries using SQL Plus, Toad, and Query Tools; Testing of delivered processes, reports, converted data, and online customizations Testing and validating results of balances conversion. Testing and validating results of parallel iterations. Perform knowledge transfer and training of 8.9 processes for HR and Benefits, Conduct demos of Competencies, e-Performance, and e-Development integration with ELM. CBT (Caleb Brett): HRMS 8.3 to 8.9. Upgrade • • • • • • • • • • • Jan 2006 – Jul 2006 Setup Security for 97 users for PS HRMS (HR, Global Payroll, eLearning, Benefits). Established user profiles, roles and permissions for each user according to role. Ran Portal Security synch as needed process. Maintained ‘Structure and Content’ under Portal Navigations. Provided end user training on new security setup for 8.9 environment Created scripts via SQL Plus and Data Mover to import and export data from one environment to another. Prepared documentation on Security policies and procedures for client. Created PS Queries, upon customer’s request. Provided Security restructure for PeopleSoft HRMS system is in compliance with Sarbanes Oxley. Worked with functional/technical leads for unit testing, users acceptance testing, and ‘go live’ issues. Implemented OBLIX COREid to deploy web single sign-on, self-service, and password management. Setup PeopleSoft Directory Interface to interface with LDAP in order to keep IDs in sync. This tools looks at the installation table. Created rules for use of dynamic role functionality. Navitarie: Financials 8.0 to 8.8. Upgrade • • • • • • • • • • Setup Security for 630 users for General Ledger, Account Payable, Purchasing, Accounts Receivable, Billing, Asset Management, Workflow, Inventory, Commitment Control, and Project Costing. Established user profiles, roles, and permissions for each user according to role. Ran Portal Security synch as needed process. Maintained ‘Structure and Content’ under Portal Navigations. Provided end user training on new security setup for 8.8 environment. Created scripts via SQL Plus and Data Mover to import and export data from one environment to another. Prepared documentation on Security policies and procedures for client. Created PS Queries, upon customer’s request. Provided Security restructure for PeopleSoft Financials system is in compliance with Sarbanes Oxley. Worked with functional/technical leads for unit testing, users acceptance testing, and ‘go live’ issues. Setup Workflow rules for users. Self Realization Fellowship – HRMS v9.0 implementation • • • • • • • • • • • Setup Security for 332 users for PS HRMS (HR, Payroll, Benefits). Setup 1000 users for Employee Self Service and Manager Self Service). Established user profiles, roles, and permissions for each user according to role. Ran Portal Security synch as needed process. Maintained ‘Structure and Content’ under Portal Navigations. Created script that would automatically add new users to system and implemented process that would automatically delete users when termed. Provided end user training on new security setup for 8.9 environment. Implemented new Flexible Row Level Security which provides access down to department, location, and business. Client decided not to implement department tree security. Created scripts via SQL Plus and Data Mover to import and export data from one environment to another. Prepared documentation on Security policies and procedures for client. Created PS Queries, upon customer’s request. Provided Security restructure for PeopleSoft HRMS system is in compliance with Sarbanes Oxley. Worked with functional/technical leads for unit testing, users acceptance testing, and ‘go live’ issues. Howard University: HCM/FIN 8.9 implementation HCM Lead / System Analyst • • • • • • • • • • • • • • • • Sep 2002 – Apr 2006 Successful delivery as an internal liaison for HR division within private academic institution whose goal was to incorporate a proven ERP system to support faculty and staff that would replace obsolete technology, Deliverables and accomplishments include: Development and maintenance of HCM project plan, policies, and procedures that are to be implemented. Outlining project tasks, assignment of resources, and management of modular implementation. Conduct IDP sessions, create business process guides, process flow diagrams, and task update meetings for each area. Create plans for data conversion and parallel validation and testing. Customization and support of E-Recruit, E-Profile, E-Benefits, etc. including Manager Self Service and Employee Self Service functions. Validation of HCM configuration settings; creating and running queries; testing of delivered reports and processes; Create and manage functional /technical specifications. Conducted system, unit testing, and user acceptance testing] Design and implementation of application module modifications-- creation of new projects, components, PeopleCode definitions, SQR\SQC(s), and Application Engine programs. Modules include HCM/Benefits/T&L, AP/PO, and Asset Management. Creation of letters and supporting documents for HRM employment actions i.e. retirement, separation, FMLA, etc. Creation of interface programs for third-party and/or legacy systems as well as setting up application messages using Integrated Tools to be used by payroll and benefits sub-modules. Workflow design to support MSS and SS approval routings. Application and testing of security module, including permission lists, roles, and user profiles. Creation of HCM training lessons and job aids utilizing UPK product tools; complete training staff of functional responsibilities such as recruitment using UPK lessons. Instruct PeopleSoft end-user training courses for the University community utilizing UPK tools. Development of PeopleSoft Helpdesk policies and procedures that are to be implemented. Setup and daily administration of Dell PE4300 server running Windows 2003: configured for file, print, app, security, and recovery services. Eddie Creech Eddie has over 15 years of experience providing detailed technical support in data processing. This includes 13 years of consulting experience encompassing a wide range of implementations. He has provided technical support, development and maintenance services as a Programmer, Systems Analyst, Application Designer, Systems Architect, and Team Lead. He has participated in all phases of the System Implementation Life Cycle and in the migration of legacy systems to Client server environments. He has performed systems and data design, interface analysis, code development and has worked on all phases of testing: Unit, Linkage, System, and Parallel. Eddie’s background also includes: online system maintenance; migration of data during conversion; code testing, evaluation and correction; use and development of ISPF, REXX, and SQR tools; developing front and back end processes in COBOL and SQR; and migrating, converting, and consolidating applications. Eddie is known for his ability to bring together the many roles needed to efficiently facilitate application development and support. Along with his strong technical background and the variety of his experiences, he is considered a valuable asset to any IT Team. His primary objective is: ‘To bring to my Customers a level of Quality and Satisfaction that exceeds their expectations.’ Professional Experience PeopleSoft Enterprise HCM v9 Integration Commercial (04/09 – Present) HR: Responsible for managing the day to day activities of 9 technicians on the Data Migration Team; 5 of which are U.S. based with the remainder in the U.K. Our Team is responsible for migrating employee HR data, including compensation and benefits data, from an SAP system as the result of a global acquisition. He is also responsible for milestone planning, defect management, and adherence to all project timelines while communicating all Team concerns, or needs, with project stakeholders and the user community. PeopleSoft Enterprise HCM v9 Integration County Government (10/08 – 04/09) HR, Payroll, Base Benefits: Responsible for providing technical support to his Functional, and Technical, counterparts during the integration of one County Agency’s legacy payroll system into another Agency’s Peoplesoft v9 application. He was responsible for assisting with converting the minimal amount of HR and Payroll related data, using Component Interface and SQR programs, needed to support the production of accurate checks. He was also tasked with developing the GL interface from Peoplesoft’s Payroll to the Client’s Advantage financial system. PeopleSoft Enterprise FSCM v9 Upgrade State University (01/08 – 10/08) AR, AP, GL, Billing, Travel and Expenses, Assets Management, Cost Accounting: Responsible for interfacing with the Oracle Upgrade Lab Team and acting as the onsite System Administrator while the upgrade was being hosted by Oracle Hosting. While performing the Sys Admin role he was also an integral part of the Client’s Technical Team: analyzing and correcting issues as they occurred; migrating customization from their 8.4 environment; working with the eProcurement Lead to develop workflow rules; assisting with Security analysis; installation of Maintenance Packs, Bundles, and Patches; and providing continued technical guidance to the Client’s HCM Team. PeopleSoft Enterprise HCM v8.9 Implementation State University (10/07 – 01/08) HR, Payroll, Base Benefits: Responsible for coordinating, and coding, the import, manipulation, and loading of the Client’s Legacy System data into a new v8.9 Peoplesoft HCM system. He was also tasked with installing all Maintenance Packs, Bundles, and Tax Updates needed to bring the Client current relative to code releases prior to go-live. He was the primary technical support on a Project that had been attempted 6 times prior over a 5 year period. Due to his extensive HCM knowledge and extreme dedication to his Client, the Project was successfully implemented on time and under budget. PeopleSoft Enterprise Portal Integration City Government (09/07 – 10/07) HR, Payroll, Base Benefits: Responsible for mitigated, testing, and tuning patches being developed by an Oracle offshore team regarding PSoft Portal which was attempting to integrate various PSoft applications using multiple Tools releases. PeopleSoft Enterprise HCM v8.8 Migration State Retirement Organization (04/07 – 06/07) HR, Payroll, Base Benefits: Responsible for: reviewing the Client’s migration of their current PeopleSoft HCM 8.8 implementation from NT/SQL Server to Unix/Oracle; the analysis and correction of two data integrity issues while accessing custom pages; the configuration of Portal to use single sign-on to simplify user access to the Client’s FIN and HCM applications; and the creation of roles, and their associated permissions, in both Portal and HCM, to support Single Sign-on and Employee Self Service. PeopleSoft Enterprise HCM v8.9 Implementation Insurance Retailer (02/07 – 04/07) HR/Payroll: Initially responsible for migrating all of the Client’s 8.3 Peoplesoft HR and Payroll business process documentation to current 8.9 process flows. This required reviewing the Client’s current process flows and applying 8.9 navigation and touch points. Secondly, he was tasked with supporting the Director of Corporate Security with all needs resulting from Sarbanes-Oxley audit findings. The first deliverable was a report that depicted all active Roles; their associated Permissions; the Page/Bar access by Permission; the type of access: Add, Update Display, Update Display All, and Correction; and the associated OPRID’s. The next task was to interview current Security Administrators to develop a diagram, which would show the current security maintenance flow. This included all players, forms, communication mechanisms, participating applications, and final dispensation of the request. Guaranteed Collateral Financing Wall Street (06/05 – 02/07) Netting, Funds Settlement, and Risk Management: Responsible for assisting in the integration of the Client’s CMMI process and SILC methodology into their Fixed Income Domain during which time their ADM group achieved CMMI Level III certification. As a model for the process, he was tasked with structuring what would ultimately become the migration of GCF off of TMX, its current data repository, onto the Oracle database platform. As the interim GCF Team Lead, he was tasked with managing two projects that were slated to fulfill a portion of the Client’s corporate goals: Specified Pool Trades and GSD Consolidated Pricing. Both projects were delivered on time and on budget. PeopleSoft Enterprise HCM v8.8 Post Implementation Rental Car Industry (02/05 - 06/05) PeopleSoft Enterprise HCM v8.8 Migration State Retirement Organization (07/04 - 04/05) HR/Payroll: Responsible for post implementation performance tuning, fault analysis, data correction and validation, process streamlining, report customization/correction, and general product related functionality review and clarification for the Client. This was primarily a Production Support role with a great deal of emphasis placed on mentoring the Client’s Technical staff in PeopleSoft architecture, tools, and data relationships. HR/Payroll/Base Benefits: As the Technical Lead, he was responsible for the Installation and Configuration of PeopleSoft HCM v8.8 on Tools v8.45 in conjunction with importing, manipulating, and loading the Client’s Legacy System data into the new system. This included installing/configuring: Weblogic and the web server; Tuxedo; NetExpress for the compilation of delivered COBOL; the File Servers and related file structures; the Application Servers; Process Scheduler; App Designer; People books for Tools and HCM with search capabilities; the Report Repository; and Integration Broker. While building and maintaining all supporting databases used during the implementation, he was also responsible for applying all patches and fixes along with any ‘Required for Install Bundles’ and Tax Updates that were delivered after F-03. Along with the installation, he was tasked with all customizations including checks, advices, and 3rd party and internal interfaces. He has also developed SQL scripts that facilitate the creation of multiple test environments from copies of the v8.8 Production environment in a matter of minutes. PeopleSoft Enterprise HCM v8.8 Implementation City Government (05/03 – 6/04) HR/Payroll/Base Benefits: Responsible for coordinating the import, manipulation, and loading of the Client’s Legacy System data into a new v8.8 PeopleSoft HRMS system based on established project timelines. He designed and developed a variety of SQR tools, from code generators to an automated job sequencing system, which helped facilitate the population of the Production environment and a variety of testing environments. He also developed most of the SQR programs and Datamover scripts used to facilitate the loading of the v8.8 data while managing the workload of four technicians and responding to a variety of Functional User and Technical Analyst data needs. Peoplesoft HRMS v8.3 Upgrade State Government (02/02 – 05/03) HR/Payroll/BenAdmin: Responsible for coordinating the extraction, manipulation, and loading of v7.5 production data into the new v8.3 system based on established project timelines. He designed and developed an automated job sequencing system written in REXX that facilitated the initial population of the 8.3 Production environment which was currently being used to load Testing environments based on user requirements; on demand, in a matter of hours rather than days. He developed most of the SQR programs and many of the BMC utilities to facilitate the movement of the 7.5 data while managing the workload of two technicians and responding to a variety of Functional User data needs. Peoplesoft HRMS v8.3 Upgrade/ Evaluation State Government (06/01 – 02/02) Payroll: Responsible for: evaluating the Client’s custom PeopleSoft HRMS v7.5 Labor Distribution processes relative to PeopleSoft v8.3 Time and Labor functionality; and assisting with requirements gathering and designing acceptable solutions. Peoplesoft HRMS v8.0 Upgrade Law Firm HR/Payroll: Responsible for recreating custom PeopleSoft HRMS v7.5 SQR reports and online data retrieval pages to accommodate changes in data structures and page design in v8.0. (05/01 – 06/01) Peoplesoft HRMS v7.5 Implementation State Government (01/00 – 05/01) HR/Payroll: Responsible for re-creating the Client’s custom PeopleSoft HRMS 3.22, Labor Distribution functionality along with various other Business Processes in v7.5. This included multiple online modules using Application Designer/PeopleCode and various batch programs written in COBOL and SQR. While working on the Business Processes, he also assisted the Conversion Team with conversion SQR’s, COBOL programs, and utilities such as BMC, REXX, and Data mover. Peoplesoft HRMS v7.0 Implementation Major Credit Card Company (10/99 – 01/00) Responsible for designing, coding, unit testing, documenting, and preparing for Systems Test, SQR conversion programs that retrieved data from an ADP payroll master file and loaded the PeopleSoft HRMS v7.0 Tax and Deduction balance tables. He was also responsible for providing post implementation support relative to data synchronization and cleanup in the form of ad hoc SQR’s and SQL Scripts. While performing the above, he also developed a real time, Leave Accrual process that provides current vacation liability relative to all California employees. PeopleSoft HRMS v7.0/7.5 Implementation Major University (10/98 – 08/99) HR/Payroll: Responsible for designing, coding, unit testing, documenting, and preparing for Systems Test, SQR conversion programs necessary to load the PeopleSoft HRMS v7.0/v7.5 Public Sector data tables and for providing any technical assistance, from quick fixes to ad hoc reporting, necessary to facilitate a successful implementation. He was also responsible for various custom SQR reports and the printing of checks/direct deposit statements. While performing the above, Eddie developed an SQR that would expand SQR’s and SQC’s into a pseudo compile listing which greatly enhanced a programmer’s ability to develop/debug SQR programs. He was also responsible for devising a strategy, which allowed existing v7.0 conversion code to be v7.5 compatible. This gave the team the option of loading v7.5 data repeatedly while avoiding an upgrade but also gave them the ability to revert back to v7.0 if necessary. This process saved an estimated 4 weeks x 4 resources development time. Peoplesoft HRMS v7.0 Scope Major Health Insurance Provider (09/98 – 10/98) PeopleSoft HRMS 6.0 Implementation Major Drug Store Chain (02/98 – 09/98) HR/Payroll: As the Technical Lead, Eddie was responsible for the technical evaluation of the Client’s current legacy system and the impact/requirements needed to support the implementation of PeopleSoft HRMS v7.0. It was also his responsibility to provide technical support to the Payroll and Human Resource Functional Teams while assisting with the overall development of the Scope deliverables. As the Technical Team Lead of ten Programmers and Analysts, he and the Team were responsible for: conducting feasibility analysis; designing, planning, and developing the code for migrating data from a legacy mainframe system to a PeopleSoft v6.0 HRMS system. Additional responsibilities included the analysis, design, and implementation of interfaces and corresponding documentation. Telecom Billing System Major Telecom Provider (12/95 - 01/97 & 06/97 - 10/97) As a Technical Consultant, Eddie provided support by evaluating, correcting, testing and distributing code fixes for the Client’s Billing/Vouchers/Treatment System (BVT). He was also tasked with writing a COBOL front end to a Toll Block Notifier load process, which would check for duplicate files and prevent incorrect file transmissions. He was also responsible for the preparation and testing of emergency response procedures. Long Distance Billing System Major Telecom Provider (01/97 – 06/97) As a Technical Consultant, he provided support for the maintenance, processing, and enhancement of the Client’s long distance Carrier Access Billing Test System (CABS). He also rewrote the data distribution process while sharing the responsibility for Quality Assurance testing. Long Distance Billing System Major Telecom Provider (01/95 – 12/95) Eddie was responsible for the maintenance, enhancement, and running of 14 Carrier Access Billing System (CABS) test environments based on request from users in Durham, NC and the Comparison Test Team (CTT) in Tampa, FL. This encompassed all support functions on an IBM Mainframe necessary to test and implement new, CABS Production code. Long Distance Billing System Major Telecom Provider (01/94 –01/95) As a member of the Carrier Access Billing System (CABS) Operations Team, he was responsible for the support, analysis, and streamlining of the recurring business processes of six CABS Production Environments. Skills Summary Databases • • • Oracle 10g DB2 Microsoft SQL Server • • TMX IMS Database Software • • • Toad WinSQL Oracle SQL Developer • • SQL Talk PeopleTools PeopleSoft Enterprise Human Capital Management (v6.0/7.0/7.5/8.3/8.8/8.9/9.0) Public/Private Sector • • • • Human Resources Payroll Base Benefits Benefits Administration • • • • PeopleTools Application Designer Application Engine Component Interface • Process Scheduler • PIA PeopleSoft Enterprise Financials Supply Chain Management (v9.0) • • • • Accounts Payable Accounts Receivable Asset Management General Ledger • • • • Travel and Expenses Project Costing Workflow – Rules/Setup Chart Field Configuration Mainframe Application Software • • • • • • TSO/ISPF NDM JCL (JES3) INFOMAN FILE-AID ENDEVOR • • • • • • EXPEDITOR PANVALET PLATINUM SPUFI ZOS BMC PC Application Software • • • IBM Rational Requisite Pro/Test Manager/Clearquest Mercury IT Governance Lotus Notes • • • • Microfocus COBOL Office 2K/2K3/2007 Professional Visio 5.0 SPFPC Hardware & Operating Systems • • • MVS/CMS HP Unix DOS • • • Windows: 95/98/XP/NT/2000/Vista VAX/VMS OS/2 Programming Languages • • • • • • • SQR SQL PeopleCode COBOL 74/85 REXX CLIST C • • • • • C++ Shell Scripts FORTRAN PASCAL QBASIC RAJ KUPPA SUMMARY: I have over Ten years of Information Technology experience with seven years of experience in as a Technical/Functional PeopleSoft Analyst. I have over Six years of PeopleSoft Student Records, Student Administration, Informatica and HRMS experience. As listed below I have been working with PeopleSoft Student Administration from Oct 2002 till present as a PeopleSoft consultant, and have worked with numerous SA modules during this time. I have worked extensively with SQL/SQR, PeopleCode, People Tools, Informatica, Erwin, Oracle, Brio, Crystal, PS/n Vision, and HTML. I am proficient in all of those technologies. HARDWARE: IBM and Compatible PCs EDUCATION: MS in Computer Science (MD) SOFTWARE: City Colleges of Chicago • • • • • • • • • • • • • • • PeopleSoft (6.0/7.0/7.5/7.6/8.0/8.9/9.0), PeopleTools (6.0, 7.0/7.5/8.0/8.46/8.47), SQR, SQL Talk, PeopleCode, SQL, Informatica 6,7.1,Erwin, Brio, COBOL, C, C++, Pascal, Oracle 7.x,8,9i,10g, MS SQL Server, DB2, MS Access, Crystal Reports, PS/N Vision, PS/Query, Developer 2000, Designer 2000, PL/SQL, SQ*Plus, Visual Basic 5.0, UNIX, Win 3.1, Win 95/NT, DOS. Mar ‘07 – Present, PeopleSoft Consultant Responsible for writing multiple SQR’s to pull data from the existing PeopleSoft student system to the external DAISI Extract system. Customized and created records, panels, menus for the Student Records, Financial Aid, Student Financials and Admission. Developed one standard SQC program to generate report on errors and control totals, which can be used by all conversion programs. Worked extensively in all the processes of conversion and also identified what changes need to be brought in by understanding the compare reports. Identified all the required fields from the PeopleSoft tables and match them up with what was needed for the extract system. Developed and customize Responsible for development and modification of SQR in Student Admin. These Reports were linked to the PeopleSoft application using Process Scheduler. Used the Application Engine for defining the batch programs and for attaching the developed SQRs to newly generated pages and to custom pages in Financial Aid. Also helped in upgrade work for v9.0. Worked independently to generate the above extracts. Wrote SQRs for Correction Record process in Financial Aid. Also tested all the output and also maintained a document for the extracts being generated to identify the source tables used in generating those extracts. Worked on RDS data warehouse issues, corrected the process for tuning and also created stored procedures to address the issues in the ware house. Also used Cognos ETL tool to correct the mapping issues. Also made sure all tables loaded had proper tuning performed and also added indexes on target tables to have the reports delivered quickly. Have also used the Sql Trace and TKPROF, Explain Plan and Autotrace to enhance the performance of the application. Environment: PeopleSoft HRSA 8.9 and 9.0 (Student Records, Financial Aid, Campus Community, Admissions, HR, Payroll), PeopleTools, SQR, Windows 2K, UNIX, Oracle, University Of Wisconsin, WI. • • • • • • • • • • • • • • • • • • • • Oct’02 – Jan’ 07, PeopleSoft Consultant Worked on upgrade of PeopleSoft Student Administration (v8.0 to v8.9 to v9.0) for the PeopleSoft Student Administration Modules, including Student Records, Campus Community, Financial Aid, Student Financials, Admissions, and Academic Advisement. Worked on conversions for upgrade work in all of the above modules. Worked on Fit Gap Analysis, for all the changes required for online objects and also to move all the customized modification existing in Peoplesoft version 8.0. Identified necessary modifications required to SR module for as per university business policy Responsible for the customization, development, design, upgrade, implementation, testing and support of the PeopleSoft Student Administration and Student Records Modules. Customized and created records, panels and menus for the Student Records, Financial Aid, Student Financials, Admission, and Academic Advisement. Worked extensively with SQR, PeopleTools, PeopleCode, Application Designer and Application Engine for all necessary changes for upgrade work fro 8.0 to 8.9. Developed interface programs to populate various PeopleSoft tables. Responsible for writing PeopleCode programs, providing validation and enhanced functionality to the customized panels. Developed one standard SQC program to generate report on errors and control totals, which can be used by all conversion programs. Worked extensively in all the processes of conversion and also identified what changes need to be brought in by understanding the compare reports. Worked in SEVIS implementation for 8.0 and 8.9 upgrade changes. Involved in the setup process created and updated student or exchange visitor and dependent data. Tracked full course load exceptions for student F and M visas. Created and updated student data for F and M visas. Created and update exchange visitor data for J visas. Generated an XML file to send to SEVIS. Also wrote SQR’s to create custom reports as requested by the users. Worked on the Student Self Service and Instructor Self Service modules in Peoplesoft 8.9 and 8.0. The changes requested were page changes, Peoplecode changes associated with the requests from the users for the content to be displayed according to their needs. Also implemented the Pin Registration process and modified the existing code according to the institution needs. Also used Auto trace, Explain Plain and SQL Trace to enhance the SQL Queries written to enhance the performance. Additional logic added to the Fiscal Reporting SQR. Added grand totals at the end of the Item type section, as well as counts for students disbursed in addition to students awarded each item type. Added counts for total number of un-duplicated students receiving aid as well as number of students paid aid. Added accept amounts for all item types and offer amounts for specific item types (based on SAS Financial Aid progress report). Added totals for Perkins and SEOG students awarded, totals for Perkins and SEOG students needing review, completed review and packaged. Added counts for total number of students with Financial Aid applications, in-active applications as well as active applications. Added counts for students that have incomplete checklists, students that don’t have any checklists and students that have all checklists complete. Added counts for students that need review, completed review not packaged yet and students that have been packaged. Added counts for students that haven’t received any communications (ZMI) as well as students that have received 1, 2, 3 or more. Worked on SQR program that produced 2 reports. One for students receiving Veterans benefits and one for those eligible and not receiving benefits. Modified FA SQR program to not reset students back to review incomplete if the student has already had their review status set to complete and packaged. New process created to allow FA-Term records to be automatically reset to Active if students have awards for the term in question. This will allow the FA-Staff to easily modify awards for those students. Once FA-Term runs again, these rows will go back to inactive because the student has no-data in Student Records for the term. Additionally worked on Conversion for Financial Aid. Identification Authentication and Authorization System • • Modified code for PIP Batch and NRT Code as assigned for version upgrade to Peoplesoft 8.9. This is an internally developed interface by Miler Team, which was being used by some of the campuses to report all student details to an third party tool. Modifications included PeopleCode changes, Page changes, Component changes and SQR’s. • • Involved in all the testing process and also wrote documentation for the tests performed. Wrote test scripts to be followed for system testing purposes. E-grading • • • • • • Modified code for changes assigned for version changes to Peoplesoft 8.9. This is an internally developed interface by Miler Team, which was being used by some of the campuses for capturing Grade changes being made by an instructor in a file, which could be loaded by this interface. Modifications included PeopleCode changes, Page changes, Component changes and Sqr’s. Wrote test scripts to be followed for system testing purposes. Involved in all the testing process and also wrote documentation for the tests performed. Created Grade Rosters and assign a class to an instructor and also post the grades. Documented all the above test plans of how to do the above process for testing purposes. University of Wisconsin - Whitewater • • • Worked on different code changes to upgrade from PeopleSoft 8.0 to PeopleSoft 8.9. A detailed set of tasks were assigned to move forward all the custom modifications existing in their earlier version. Modifications included PeopleCode changes, Page changes, Component changes and SQR’s. Worked extensively with SQR, PeopleTools, PeopleCode, Application Designer and Application Engine for all necessary changes for upgrade work from 8.0 to 8.9. University of Wisconsin – Platteville • • • • Modified existing code for Student Pin Registration Process to upgrade to PeopleSoft 8.9. Modified existing pages and Page level, Record Level and Component level PeopleCode. Created new pages as to allow tracking of conversion errors Worked extensively with SQR, PeopleTools, PeopleCode, Application Designer and Application Engine for all necessary changes for upgrade work from 8.0 to 8.9. RDS (Reporting Data Source) Role: Peoplesoft/Data warehouse Consultant for RDS • • • • • • • Worked on upgrading RDS from Peoplesoft 7.5 to 8.0 and to 8.9. The module was delivered for Peoplesoft 7.5 version, and no support was provided for version changes. Modified Informatica mappings for all source table changes, due to version change. Revamped all the mappings to follow informatica standards. Removed some of the sql overrides in the maps. Worked with other campuses in installing RDS and also helped them in resolving technical issues. Created Filter transformation, Expression Transformation, Lookup Transformation (Connected/Unconnected) wherever necessary in the mappings. Completed all numerous other necessary changes in the mappings. Role: PeopleSoft Consultant • • • • Worked in SEVIS implementation and wrote SQR’s as assigned. Changed SQR’s for Madison campus as assigned, the changes requested were for the version changes from Peoplesoft 7.5 version to 8.0. Worked in River Falls Campus for peoplesoft 8.0 implementation. Wrote the process for Pin Registration for students. Also wrote reports for the above process. This process included people code and a process to assign pin numbers to the students and also a process to remove holds to the students. Also modified pages and sqrs as assigned at River Falls from different student modules. SETA Corporation, McLean, VA. Aug’ 98 – Sep’02 Role: Sr. Programmer Project: Analysis, Implementation, upgrade and production Support of PeopleSoft HRMS (HR, Base Benefit and Payroll and Time and Labor). • • • • • • • • • • • • • • • • • • • Analyzed the requirements and Set Up Payroll Tables like Paygroup, Earning Codes, Earning Programs, Pay Calendar, Runid, Shift, Form ID, Holiday Schedule and General Deduction. Performed Fit & Gap Analysis of PS HR, Base Benefit and Payroll Application. Created Parallel test plans and conducted Parallel Testing and compared the results. Provided Training to the user to Run Payroll Processes, Custom Processes, Reports and Troubleshoot the Payroll Error Message, if any. Data Mapping and Migration of Employee’s Federal, State, Local Tax Data, Tax Distribution, Additional Pay, Direct Deposit, Garnishment, General Deduction and YTD Balances (2nd and 3rd Qtr) from ADP to PeopleSoft. Analyzed, Designed, Developed and Tested, GL Interface, 401K Interface, Direct Deposit Interface and Check Reconciliation Process by using SQR. Applied Tax Upgrades and recognizing changes in customized Reports and Processes. Modifying, Compiling and Running Payroll COBOL Batch Processes. Created Parallel test plans and conducted Parallel Testing and compared the results. Created New Panel and Panel Groups to put new processes in Process Scheduler. Wrote PeopleCode to assign Row Level Security for different Users. Modified Check Printing Report for reading Signatures & MICR Fonts that stored on HP 8000 Series Printer. Loaded MICR fonts on HP Printer by using Font Loading Utility. Designed and modified Open Enrollment Form and W-2 Forms for 2001. Created Design and Training Document for HR and Payroll Application. Created Operators & Operator Classes for users by using Security Administrator. Set up control tables like Installation, Company, Location, Job Codes, Paygroups, Pay Calendars, State tables and etc. Designed HTML files to Control the Toolbar Display, Hide Buttons, Used Secondary Panels instead of Scrolls, to hide Effective Dates, SetID or Business Unit keys, and Minimized usage of Codes. As Per Client Requirement Created New Query, nVision and Crystal Info Reports for HR, Benefit and Payroll Users. Documentation and end user training. Providing Technical & Functional Production Support for all Interfaces, Reports and PS HRMS Application. Environment: Smith. PeopleSoft HRMS 7.0/7.51, PeopleTools, PeopleCode, SQR, Oracle, Windows NT, UNIX, and Report PEC Survey: Oct’ 98 - Nov’ 99 Role: Web Developer Worked on an online Progress Reporting System in Cold Fusion with MS Access as the back-end and java scripts for validation of data being posted. The on line survey system questionnaire was developed to help OMB efficiently and quickly evaluate EC progress in procurement and payment government-wide, provide agencies a guide to generate their EC progress plan and assist agencies in assessing their progress using EC to improve buying and paying functions and also provide a suggested format so that agency progress plans are similar in their approach. Environment: DISA: Aug’ 99 - Oct’ 99 Role: Web Developer Worked on an online registration application in Cold Fusion using MS Access as the back-end for the Defense Information Systems Agency (DISA) also developed some other small modules as assigned. ER-Link: Aug’ 98 - Jul’ 99 Role: Web Developer Worked on the SETA development team, provided support to the Office of the Manager, National Communications System (OMNCS) and the Federal Emergency Management Agency (FEMA). Performed dynamic Web development using Cold Fusion Studio and Web Application Server to interface with the Oracle 8 back-end and Netscape Enterprise/Fastrack Web servers. Implemented search capability by writing SQL queries against the database to search for Meta data such as author or the name of document, document summary, and document type. Implemented Verity Topic Search engine (Version 4.0) to enhance document indexing, search, and retrieval functions. Implemented upload capabilities to allow the user to upload document in real-time to the Web server. Implemented security by capturing Cold Fusion environment variables, i.e., user logon ID and password, in conjunction with Netscape’s implementation of the Lightweight Directory Access Protocol (LDAP) for user single sign on capability. Implemented chat room capability produced by e-Share Technologies and was also involved in closing out the project. Environment: HTML, ORACLE 8, Cold Fusion, IIS, WINDOWS NT/95, Solaris 2.6 Vertical Marketing Inc., VA. Apr’ 98 - Jul’ 98. Role: Technical Analyst. Created a Web-based order processing system to order products and services online. Installed client/server modules. Performed SQL queries, data conversion from a Goldmine database to MS Access, and synchronized databases from Personal Digital Assistants (PDAs) to desktop systems. As Web developer and a technical analyst, performed various system analysis and help desk duties on the Goldmine software application. Some of these responsibilities included: Web development using MS FrontPage; and CGI Scripting using Perl, Java, and JavaScript to deliver dynamic data resident within the Goldmine database. Environment: HTML, Apache Web Server, Perl, CGI Scripting, WINDOWS NT/95 Essar Corporation, India. Jul’ 95 - Dec’ 96. Role: Systems Analyst. Worked on a project team to develop the system specifications, user requirements, and table layouts. Responsibilities included creating report formats, interfacing with clients to convert business logic to structured queries, and developing test and integration procedures. As Training Associate, working on the Travel Reporting System, analyzed the Corporate Finance System, and created custom extracts for importing the relevant data from FoxPro into an Excel spreadsheet for processing by the Finance department. Provided instructions for assisting the financial analysts to modify the query criterion. As Training Associate, working on the Sales Incentive Reporting System, developed a sales incentive reporting system for the Sales/Marketing department. The system extracted the sales data from the master database to build a subsystem to determine the incentives to be offered for the sales force. Richard Sharp ______________________________________________________________________________________________ Professional Experience Highly experienced PeopleSoft Application Developer / Analyst with over 13 years of experience with HCM / Financials / Supply Chain with strong cross-functional skills; have worked as Technical / Functional Module Lead most recently for Purchasing and Billing. Big 4 experience and preferred vendor with Accenture. Strong project life cycle development skills and have worked in all facets of a project from the infant stages to production support after go-live. Well versed in conducting fit / gap analysis and strong client interfacing skills. Worked on 7 implementations, 4 Upgrades, 12+ Conversions. Strong PeopleSoft development integration skills and have worked as a conversion lead. Strong product knowledge across all modules allows me to advise clients on ‘best practices’ in integration. ________________________________________________________________________________________ Product Knowledge HRMS (HCM): Global, US and Canadian Payroll systems, Base Benefits, Human Resources (HR), Variable Compensation, Open Enrollment, Education & Government (Public Sector), Time & Labor, Pension Administration, Talent Acquisition Management (TAM), and Stock Administration Financials: Accounts Payable (AP), Billing, Accounts Receivable (AR), Projects, Budgets, Asset Management (AM), Cash Management (CM), Grants, Treasury, General Ledger (GL), Project Costing (PC), PayBill Management, Contracts, Commitment Control (KK), Staffing Front Office Supply Chain / Inventory and Distribution (FSCM): Inventory, Order Management (OM), Purchasing/Procurement, and Products Campus Solutions / Student Admin: Financial Aid, Tracking Attendance, Return to Title IV Funds, and Gradebook Manufacturing: Production Management, Bills & Routings, and Cost Management PeopleSoft Versions: Worked in PeopleSoft from Version 6.0 to 9.0 with product knowledge on how data flows through the various modules and how the data is integrated. Most recent modules worked in are: AR, Billing, AP, Payroll, PayBill, Inventory, Purchasing, Financial Aid, and Grants Functional: Takes assigned project from original concept through final implementation. Defined system requirements, conducts fit gap analysis, identifies feasible alternative solutions, and assists in the scope of modifications. Configured products to meet business requirements and design specifications. Worked as liaison with 3rd party vendors to develop appropriate file structure for information exchange between PeopleSoft and vendor systems and with the information systems staff in resolving configuration and related problems or implementing functionality changes. Evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from lowlevel information to a general understanding, and distinguish user requests from the underlying true needs. Technical / Miscellaneous: Strong application development skills using full PeopleSoft application development suite that include SQR, Application Engine, Integration Broker, PeopleCode, Security and Workflow. Interfaces: Experience writing numerous interfaces to 3rd party vendors like PeopleSoft to ADP, and PeopleSoft to Banks for (credit cards, imputed income, etc), EDI interfaces, to name a few and internal interfaces like Payroll / General ledger (GL), PeopleSoft to Kronos, Bill interface load to GL, Bill interface load to AR, etc. Conversions: Worked on numerous conversions such as Payroll, Inventory, AR/Billing, etc from other systems (Legacy, ADP, Ceridian, other PeopleSoft versions, etc) Education: University of Alabama in Huntsville: BS Electrical Engineering and BS Mathematics Work Experience Emory - (Education & Government Public Sector / Healthcare) • September 2009 to Present This was a Financials 9.0 implementation. After Go-Live (9/1/2009) there were a lot of Chartfield issues.I was brought in to correct all the Chartfield issues. This was a functional role with a concentration in the areas of General Ledger (GL) and Commitment Control (KK), Project Costing (PC), Budgets, Grants, and Projects. It resulted in me having to setup new Chartfields, Projects, Departments, Accounts, Funds, Events and Programs. Worked on adding and modifying budgets for Projects and Grants, also worked with Awards, Contracts, and Billing. Wrote and debugged some interfaces. Also, configured the automated AP Pay Cycle Batch process. Calhoun Community College - (Education & Government Public Sector) • • • • • Did a functional assessment for PeopleSoft 9.0 implementation of Campus Solutions, Financials/Supply Chain and HCM. This included looking at major processes and 3rd party applications/vendor interfaces. Performed evaluation on their core business of Campus Solutions, HCM and Financials. Evaluated Financial Aid for book purchases which interfaces with Follett and FA~Link, Tracking Attendance, Return to Title IV Funds, Gradebook, data mapping, Emergency Messaging (text), mass Rehire-Term process, paycheck form layout, Single Sign-On, etc. Created configuration / setup documents for Campus Solutions (Financial Aid, Attendance, Security and Gradebook), Payroll, Billing, and Security Mapped some data from their old system, which was Datatel, to PeopleSoft Chicago Public Schools - (Education & Government Public Sector) • • • • • • • • • • • • • • • February 2007 to July 2007 Worked as a functional consultant on K-Force staffing internal PeopleSoft PayBill Management Upgrade to 8.9. RecruitMax was used for assignments and then interfaced into PeopleSoft. Wrote numerous queries to validate data and to reconcile various aspects of the upgrade including: PayBill Management, Billing, AP, AR, Expenses, Projects, Contracts, Payroll, Time and Labor etc. Gathered requirements and wrote specifications for the development of all aspects of the project and how all the various modules integrate together for PayBill. Fairview Hospital – (Healthcare Sector) • July 2007 to September 2008 Was the module functional lead for PeopleSoft Purchasing (Supply Chain implementation version 8.9) Responsible for creation and management of client deliverables including fit/gap, configuration and functional design documents for conversions, interfaces, extensions and custom reports. Wrote all test scripts for Purchasing and executed all test scripts. Also wrote test scripts for some aspects of Accounts Payable (AP) and General Ledger (GL). Validated all results. Troubleshoot all areas where testing created issues. Created all batch run controls for Purchasing and assisted with Billing/AR run controls including documenting batch schedule according to client specifications and created Chartfields. Created custom roles and permission list for job responsibilities for Purchasing, Billing, Accounts Receivable (AR), Order Management, and Inventory modules and implemented these into PeopleSoft Security along with setting up user preferences for user’s OperID’s and profiles and query tree security. Wrote several SQR’s to interface all Vendors’ items into the PeopleSoft Inventory module. Was able to successfully load over 40,000 items into the system programmatically from various vendors. Performed analysis (fit gap) and reviewed/evaluated PeopleSoft 9.0 to determine any enhancement for going from 8.9 to 9.0 for the future to see if there were any major changes functionally for Billing. Also, did an assessment of PeopleSoft Contracts to see if it made sense for the client to implement contracts or hold off for a later time. Wrote/debugged interfaces for procurement and inventory for 3rd party vendors. Working directly with developers to ensure that development meets business requirements and performing quality assurance testing. Worked with technical team to create appropriate data to test external interfaces with 3rd party systems Configured/Setup all catalog management K-Force – (Staffing Front Office Sector) • December 2008 to July 2009 Created over 20 SQR’s for reporting purposes of archived data. Wrote numerous SQRs for reporting Personal Information, Evaluations, Dependent/Spouse Benefits, Hospital and Dental benefits, Miscellaneous Payroll, Pension, Court Ordered Information and Deductions, Annuities, Leave Balance, Payroll History, Payroll Adjustments, etc. Also, did troubleshooting of some interfaces. Worked with business offices to gather requirements and map them to application designs and functional specifications. Was the point of contact between HR functional and InformationTechnology. Worked with security for migrations, component/page security, and for the Portal. The Chicago Public Schools serve graded K through 12. They are currently on PeopleSoft ELM 9.0 and HCM 8.9 UHS Pruitt Healthcare – (Healthcare Sector) • • August 2009 to September 2009 October 2006 to May 2007 Wrote SQRs, App Engines, used PeopleCode, Integration Broker, and PeopleTools. Served as a technical lead for approving all customizations that developers were doing, including sign-off on the developer’s code and its functionality in the design / • • review / migration process. Worked on the Financials / Supply Chain implementation. Gathered requirements, wrote specifications and did development for various customizations. This included working with Projects, Inventory, AP and PayBill Management. Defined business process solutions for translation into technical solutions Worked initially with the HCM implementation for Payroll and Talent Acquisition Management (TAM). Gathered requirements and wrote functional/technical specifications. Wrote interfaces for inbound/outbound bank interfaces, FSA Conversion SQRs were written, Risk Management and (TAM) interfaces were written. This was a PeopleSoft 8.9 Implementation. The State of Georgia – (Education & Government Public Sector) • • • • • Worked on the PeopleSoft upgrade project. The upgrade was from PeopleSoft 7.02 to PeopleSoft 8.8. Worked with AP, AR, Billing, Purchasing/Procurement (PO). Performed in-depth analysis and documented approach for massive Customer clean-up, consolidation and conversion. Wrote SQRs to perform a conversion for all State of Georgia Agencies, etc. to a single SETID. The conversion took all customers and converted them into a single SETID through the system. This was preformed with the core CUSTOMER tables as well as all the transactional tables. Worked with the Cash Management module for Streamline Banking. This involved some work on the Treasury module too. Gathered requirements and fit gap analysis. Provide technical application support to business, quality assurance and end-user support teams. Talent Tree – (Staffing Front Office Sector) • • • • • • • • December 2004 to April 2005 Worked on the upgrade to PeopleSoft 8.8 for Accounts Payable (AP) and Costing modules. Worked as part of a Stabilization Team after the upgrade to work on break/fix issue for the system, these were critical production issues. Worked on Production Support for AP and development of PeopleSoft 8.8 custom AP and Costing modules including SQR’s, PeopleCode and PeopleTools issues. Worked with General Ledger (GL) which was responsible for daily journal and ledger adjustments, budget information, banking and cash management and generated revenue and statistical reports, hours and wage data, revenue capture etc. I fully regression tested this entire system including, running reports, queries, entering and processing data on-line such as, configuration of Business Units, entering manual journals, journal edits and journal posts, etc. Also, ran batch jobs created in Tivoli and running them manually through Tivoli Job Scheduling Console (JS Console). Spherion – (Staffing Front Office Sector) • • • • • • • May 2005 to January 2006 Worked on the implementation of PeopleSoft 8.8 for Financials (Staffing/Front Office and Back Office, AP, AR, GL, Billing, Projects, and Contracts, to name a few) HRMS (Payroll, HR, Base Benefits), and Time and Labor. Their Financials and Staffing modules are on and SQL Server and NT, but their HRMS and Time and Labor is on Oracle and UNIX. I served in a Technical/Functional role within these modules. Production support of all modules and help ticket resolution including maintenance tasks Worked with converting field offices onto PeopleSoft system. Wrote Interfaces to/from PeopleSoft and external systems Worked with Security in all aspects, permission list, roles and profiles. Worked with functional leaders to define processes and then translates same into automated solutions in the PeopleSoft system, using existing functionality where possible Worked closely with the client and provided input from a functional and technical perspective in problem solving. Marriott Project – (Hospitality Sector) • • February 2006 to September 2006 June 2003 to December 2004 Wrote SQRs for Billing, Staffing Front Office, AP, AR, Projects, Contracts, and PayBill. Worked closely with the client and provided input for Custom Billing from a functional and technical perspective. Gathered requirements and wrote specifications for billing processes. Contributed to all areas of the life cycle including: analysis, design, development and maintenance. Provided production support as well as major enhancements responsible for working with the business to identify gaps, design functionality and configuration, and prepare detailed requirements documents, then liaise between business and technical team. Performed routine security with permission list, roles, migrations, etc. Worked on the Automated Clearing House Network (ACH). Heavily involved in writing various interfaces. Also worked with HR/Payroll on development and testing as well as Time and Labor doing things such as: Dynamic Group Refresh for Time Entry, PayBill Rapid Time Entry, Weekly Elapsed Time and Time Card Reporting to name a few. . • This is a PeopleSoft 8.4 Financials Implementation and 8.3 HRMS Implementation with a UNIX and DB2 environment with PeopleTools 8.42. Mercedes Benz – (Automotive Manufacturing) • • • April 2003 to June 2003 This was for internal training pertaining to course requirements, required training, prerequisites, scheduled training, etc. Created Custom panels and custom queries. Wrote new SQRs and modified existing SQRs. Wrote technical specs and did reviews with the client. Worked with the Training, KSA, Requirements, Population, Courses and Instruction tables Acted as the escalation point for complex platform designs, coding, and testing. American Express – (Financial Services Sector) • • • July 2002 to February 2003 Worked as a techno / functional consultant writing functional specs for payroll interfaces, as well as, doing the development. Applied functional knowledge and technical expertise in the implementation of changes and maintenance to the system. Wrote SQR Interfaces for credit cards, imputed income, inbound and outbound files, etc. Responsibilities include detailed technical design, development, testing, deployment, and support of the PeopleSoft HRMS application. Allegis Group, Inc. – (Staffing Front Office Sector) • • • • • • This was a PeopleSoft Financials and HRMS project. I worked with Staffing Front Office & Back Office, Billing, AP, PayBill, and AR on the Financial side and HR, Benefits, Global, US and Canadian Payroll on the HRMS side. Worked as a functional / technical consultant developing systems from a user perspective according to specifications for Financials and HRMS. Wrote and modified SQR’s and interfaces for Financials and HRMS. Provided support to PM in resolving technical cross-functional issues Reviewed and defined feasibility, possible issues, and potential impacts to other processes or systems Worked with developing Canadian Payroll System This is a Version 7.02 to Version 8 re-implementation HRMS and Financials Version 8.1 Project ProQuest – (Publishing and Archiving) • • • • December 2001 to January 2002 Worked on a new PeopleSoft tool (Payroll Interface Connector for ADP Connection) from a functional perspective to troubleshoot the tool and fix it. Analyzed the product and applied changes to fix the issues found. Problems included: Sequence Numbering, not stopping or changing bank deposits, not passing data from the savings plan tables, on terminations and leaves an auto cancellation was not working and fixes included mapping, set-up and PeopleCode additions Covance – (Healthcare Sector) • July 2001 to November 2001 This project was an upgrade from version 7.5 to version 8 and I was a developer for a heavily customized Order Management module. This system has an emphasis on Order Management, Inventory, Billing, and Projects – Project Costing with heavy customization of PeopleCode Performed analysis and gave insight to the Users and Business Analysts on best practices for use of PeopleCode verses other alternatives Applied functional knowledge and technical expertise in the implementation of changes and maintenance to the system. Qwest Communications – (Communications Sector) • • • • February 2002 to June 2002 March 2001 to June 2001 Worked on a PeopleSoft Version 8 Upgrade for Financials and HRMS including the e-modules for Financials and HRMS. Was the Lead for the Payroll portion of the upgrade Responsible for re-design/re-engineer business processes and developing flows for illustration for Financials and HRMS as well as wrote and modified SQR for Financials and HRMS. Performed analysis to determine if Workflow should be implemented. Design and document workflow and make appropriate recommendations that will positively business / technical process efficiencies. Helped gather requirements for definition phase of the project (fit gap analysis) • • Worked on the Financial side of the upgrade working with modules: Accounts Payable, General Ledger, Accounts Receivable, Purchasing, Inventory, Order Management, Asset Management, and Projects and on the HRMS side worked with HR, Payroll and Benefits. This was a 7.5 upgrade to Version 8 HRMS and Financial Project (University of Texas) MD Anderson – (Public Sector)November 2000 to March 2001 • • • • Worked on an re-implementation of PeopleSoft Version 8 HRMS / Financials Project Wrote functional designs for customizations and reporting and updated SQR's to run in PeopleSoft Version 8 environment Worked in HR, Payroll, Benefits, Budgets, and GL. Worked on a Payroll-to-General Ledger (GL) interface. MD Anderson is using PeopleTools 8.11 with Application Release HRMS 8.0 The State of Delaware – (Education & Government Public Sector) • • • • Wrote / Modified SQR’s for HRMS, Benefits, and Payroll conversion (Legacy System to PeopleSoft) for the State of Delaware. 35,000 employees were in this conversion. Produced error verification reports. Assisted with conversion validations. Completed analysis of gap between the mapping design and code for conversion programs This was a PeopleSoft Version 7.5 HRMS Project BP Amoco – (Oil and Gas Sector) • • • • March 2000 to June 2000 Served as Lead for the Payroll portion of the conversion of approximately 75,000 employees Wrote / Modified SQR’s for HRMS, Benefits and Payroll conversion for the BP/ Amoco merger Documented gaps between mapping design and code, reviewed and confirmed those discrepancies This was a Legacy System to PeopleSoft conversion and was a PeopleSoft Version 7.5 HRMS project Williams Company – (Communications Sector) • • June 2000 to November 2000 November 1999 to February 2000 Worked on the PeopleSoft Salary Planning Project (Variable Compensation). Wrote functional specs and developed Salary Planning SQR Interfaces. Loaded all salary increases, merit amounts, pay adjustments, and lump sum payments into applicable tables Williams Company is currently on PeopleTools 7.56 and Application Release 7.51 Turner Broadcasting Company – (Broadcasting and Entertainment Sector) • • • Worked on the PeopleSoft 7.51 upgrade from version 6.02 to 7.51 Worked on the Time Warner 2000 Project – Wrote Benefits SQR Interfaces which consisted of: Medical, Dental, Vision, FSA, Disability, and Life ADD. This project pertained to open enrollment for all Time Warner and TBS employees. Also wrote SQR’s for AP and AR. Wrote KRONOS payroll interfaces. TBS owned The Atlanta Braves and the Atlanta Hawks professional sports franchises. These professional athletes were paid with Kronos. Also, vendors and all workers in the arenas and stadiums were paid with Kronos too. These interfaces I wrote pertained to badges for the workers that were used to punch a time clock for Time and Attendance and additional data for the Job record and Personal Data information. Norrell Corporation – (Staffing Front Office Sector) • • • June 1999 to October 1999 July 1998 to June 1999 Performed maintenance and production support of all aspects of PeopleSoft HRMS and Financials from a functional and technical perspective Resolution of Change Controls for Ben Admin, Payroll, Taxes, Benefits and HR. Performed on-call duties for nightly and bi-weekly payroll processing First Union – (Financial Services Sector) • • • March 1997 to July 1998 Planned and programmed the payroll conversion of companies that First Union purchased, which included Signet, Covenant, Wheat First and others from various systems including: Legacy - Genesis, ADP, and PeopleSoft to a PeopleSoft system. A dozen or so payroll conversions were performed on this assignment. Wrote executive compensation (Variable Compensation) SQRs Maintenance and support of the HRMS / Financials system Lanier Worldwide Corporation – (Manufacturing Sector) • • Assisted with an Upgrade to PeopleSoft Version 6. Extensive support of Inventory module. Responsible for the writing of PeopleCode for Bin-to-bin Transfers and establishing unique manufacturer and item ID’s for their inventory modifications. Was an instrumental in their wave picking process PeopleSoft – (Software Sector) • • • November 1996 to February 1997 June 1996 to November 1996 Was a functional and technical team member responsible for the development of the PeopleSoft 6.0 release of the manufacturing modules Responsibility centered on the complete use of manufacturing applications (Production Management, Bills & Routings, and Cost Management) as well as overlapping with inventory modules Developed and tested different scenarios to ensure all coding was functionally correct and performed platform testing on Oracle, Informix, and Sybase SRIDHAR VUTLA SUMMARY • Over 8 years of experience in Implementation, Customization, Upgrade and Development of PeopleSoft HRMS applications • Extensive experience in Implementation, Customization, Upgrade, Maintenance and Production Support of PeopleSoft HRMS applications with Modules such as HR, Payroll, Benefits, Benefits Administration, ADP, Time and Labor, Absence Management, ESS and MSS. • Very strong SQR coding skills and experience modifying complex existing SQRs. Developed many SQRs including Complicated Interfaces and Conversion reports using important SQR methods like Break Logic, Load-Lookup, Arrays and Multiple reports. • Extensively worked on People Tools such as Application Designer, People Code, Application Engine, Maintain Security, Query, File Layout, Process scheduler, Workflow administrator, Data Mover, Component Interface, Integration Broker, Application Messaging, XML Publisher and Reporting tools (SQR and Crystal Reports). • Expert report writing skills using SQR, Crystal Reports, nVision and PS QUERY. • Extensive experience on PeopleSoft Internet Architecture (PIA), PeopleSoft implementation, upgrade, tax updates, conversion, customization and new development. • Extensively involved in implementation of collaborative applications (self services areas) eRecruit, eBenefits, eDevelopment, eProfile, eCompensation, ePay and ePerformance. • Extensive experience in transferring existing data from legacy system to PeopleSoft application database tables using SQR, Application Engine, People Code, File layout and Component Interface. • Used STAT extensively for object migrations. • Significant PeopleSoft implementation experience from project conception through roll-out which includes fit gap analysis, development, major customization, testing and training. • In-Depth understanding of PeopleSoft Internet Architecture (PIA), Data models and client server applications on Windows and UNIX platforms. • Tested Peoplesoft Applications by creating Test plans and test cases. • Very good exposure to Testing Tools (Mercury and Rational). • Experience in Unit, Integration, Interface, Functional, Regression, Acceptance, Load and System Testing using Black Box and White Box methods. TECHNICAL SKILLS PeopleSoft Application People Tools Reporting Tools Operating systems Languages Web Servers Databases Data Management Integration Tools HCM/HRMS 9.0/ 8.8/8.4 SP1/8/ 7.5 (Payroll, Base Benefits, Benefits Administration, Benefits, eRecruit, Time and Labor, Pension Administration, Upgrade, Global Payroll) 8.49/8.47/8.45/8.44/8.43/8.41/8.20/ 8.17/7.x (Application Designer, Application Engine, Maintain Security, Query, Process scheduler, Workflow administrator) SQR, PS Query, Crystal Reports, nVision, Business Objects Windows-95/98/NT/2000/XP, MS-DOS, UNIX People Code, C, C++, Java, SQL-PL/SQL, HTML, XML, VB Script, Java Script, COBOL. Web Logic 5.1/6.1/8.1, IIS 6.0, MQ series, SOAP. Oracle 9i,8.x/7.0, MS SQL Server, DB2, MS Access Data Mover, Import Manager Component Interface, File Layout, Integration Broker EDUCATION & CERTIFICATION • MSc Information Technology and Management (IT&M) from Periyar University, India. • PeopleSoft 8 HCM Oracle Implementation Champion Certificate. PROFESSIONAL EXPERIENCE Mar 09 – Present Verizon, Irving, TX Senior PeopleSoft HCM Technical Consultant Project: Consolidation of PeopleSoft HCM 9.0 (HR, Payroll, Benefits, Benefits Administration and Time & Labor) Responsibilities • Involved in the consolidation and upgrade of the PeopleSoft HCM 9.0 (HR, Benefits and Benefits Administration & Payroll) modules based on organizational needs and requirements. • Prepared field-to-field mapping for the data conversions. • Participated in setting up of Department, Location, Job codes, Paygroups, Health, disability, and FSA. • Involved in the business process meetings along with Functional Team lead to identify the customizations. • Played key role in development of Interfaces, Online Customizations using SQRs, People Code and Application Engine programs. • Developed new Conversion SQR programs for flat file creation by mapping the fields between legacy (EIS and Tessaract) and PeopleSoft systems. • Set up the open enrollment system for the new employees. Prepared the election analysis reports for the Open Enrollment Process. • Create outbound and inbound interfaces to various vendors for ADP Ecode and panel customizations. • Worked on Payroll Interface Connector for ADP Connection increases data accuracy and cuts payroll processing costs by eliminating the need to re-key PeopleSoft Human Resources data into your ADP payroll software. • Developing test Strategy, test Plan, requirements traceability matrix, use cases, test scripts for system and regression testing of HR and Manager Self Service applications using Quality Center, Rational Requisite Pro. • Developed several outbound interfaces to transmit the benefits related data to the vendors (Cigna, Kaiser Permanente). • Worked on PeopleSoft Integration Broker to develop and administer messaging integrations. These processes include configuring messaging systems and managing integration gateways. They also include defining message channels, messages, nodes, transactions, relationships, and transaction modifiers. • Modified search records to implement row level security. • Involved in setting up the rules and roles and routings for the various Workflow E-Mail notifications such as marital status change, reporting change, Benefits enrollment notification, dependent benefits info change in collaborative applications. • Payroll conversion was done for the New Year 2009 to avoid the conversion of YTDs and W2 creation. Till this conversion both the legacy system and PeopleSoft system ran in parallel. • Developed programs for employee general deduction data conversions using the Component Interface, File Layout, Application Engine and People Code. • Application Designer was used to create new pages to provide Graphical User Interface to the users, Search Views, Audit tables to track row level security, and to create menu. • Used PeopleCode to control the program flow logic and for the validation to meet the current business rules. • To subscribe to data, third-party applications can accept and process XML messages posted by PeopleSoft using the available PeopleSoft connectors or by adding a custom built connector to the Integration Gateway. • Developed Application Engine Program to Load the External Data into Temp Tables and from temp tables into PeopleSoft application tables. • Analyzed and debugged the problems and provided online help to customers. • Conducted interactive sessions to transfer knowledge in People Tools, PeopleCode and SQR to client employees. • Tested and replicated and resolved various issues reported by customers • Maintained and updated the Department Tree and the Query Tree in the development database. • Modified existing report formats and developed crystal reports using PS query. Environment: PeopleSoft HCM 9.0, People Tools 8.49, Oracle 11i, PL/SQL, Informix9.4/7.3, Windows-NT/2000/XP and UNIX, Weblogic6.1, MQ series, Kronos, ADP, COBOL, Tuxedo6.5, Jolt, SQL*plus, SQL Tools, TOAD, Crystal Reports 9. Albertsons Inc, UT May 08 – Feb 09 PeopleSoft HCM Technical Consultant Project: Customization & Implementation of PeopleSoft HCM 8.9 (HR, Payroll, Benefits, Benefits Administration and Time & Labor) Responsibilities • Extensively worked with Application Designer to modify record Definitions, pages, components, menus and giving access to them by using Maintain security. • Developed Functional and Technical Spec for the HR, Payroll and Benefits Reports. • Worked on payroll process such as Pay Sheets, Pay calculation, Pay confirmation and created Paycheck for the employees on off cycle and on cycle basis. • Extensively worked on Production Support by handling tickets on North American Payroll, Benefits and Time and Labor modules. • Adding permission lists to the run control pages and used process scheduler to run the reports online. • Designed and developed people code to set up workflow for Hiring and triggering events to mail the new-hire details to all administrators such as Payroll, Benefits and Time and Labor. • Developed SQR reports for premium journal Reports in Benefits and compliance reports and Garnishment Reports in payroll etc • Designed and developed the Interface programs necessary to move data into PeopleSoft tables using Application Messaging through Integration Broker. • Used PeopleCode extensively to code for Component Interfaces and for other objects. This involved Coding at the record, page and component level. • Experienced in the design and development of the Workflow. This tool was primarily used to develop Work lists, Events and Routings for various businesses needs. • Used Integration Broker to intimate Bank if the employee changes his account information • Extensively used Process Scheduler for running different reports create and submit groups of processes as a job, and used Process Monitor to control the processes that are submitted to the Process Scheduler and to check the status of processes. • Design of functional specifications for eligibility and event rules customizations in Benefits Administration and Salary change request with workflow routing in Manager Self Service applications. • Worked on portal security including the access to pages and folders. • Created custom Application Engine programs to synchronously create user accounts in the Portal Database for new employees. • Worked on various People Tools such as Application Designer, Data Mover, Maintain security, Object Security, Process Scheduler, PS Query, and Application Engine. • Extensively worked Global Payroll to Isolate country-specific regulations, processes, reports, self-service, and userdefined rules from the core application by using delivered country extensions, State, calculate and distribute an employee's pay in multiple currencies. • Worked on Global Payroll to improves accuracy, timeliness, and financial controls, consolidate disparate payroll operations for multiple countries by using a single database, yet enter and access payroll data from anywhere in the world. • Extensively worked on Payroll interface to ADP for several interfaces. • Extensively worked on Absence Management to submit absence requests and view their status and View current and projected absence balances. • Used Maintain Security to give access to the pages and customized Menu and created Permission lists, Users, Roles and assigned Roles to users. • Requirement Gathering for eRecruit, Talent Acquisition, Candidate Gateway. • Responsible for setting up eRecruit, Talent Acquisition, Candidate Gateway for recruiting process. • Designed screens for the Talent Acquisition, Candidate Gateway, eRecruit for End Users. • Documented for the customizations, development programs for the user reference. • Tested different new customizations and SQR Reports based on the Client’s requirements. • Developed Queries using PS Query and export the results with Microsoft Excel and perform further calculations and develop report. Environment: PeopleSoft HCM 8.9, People Tools 8.47, Oracle 10g, PL/SQL, Informix9.4/7.3, Windows-NT/2000/XP and UNIX, Weblogic6.1, MQ series, ADP, Kronos, COBOL, Tuxedo6.5, Jolt, SQL*plus, SQL Tools, TOAD. Lexmark, Lexington, KY Jan 07 – Apr 08 PeopleSoft HCM Technical Consultant Project: Customization & Implementation of PeopleSoft HRMS 8.8 (HR, Payroll, Benefits, Benefits Administration, Time &Labor and eApplications) Responsibilities • Involved in analysis, customization, and implementation of HR/Benefits/Payroll modules using PeopleSoft 8.8 and Oracle 9i. • Responsible of the design, development and testing of all HR, Payroll, Benefits and Time and Labor. • Customized and implemented PeopleSoft HRMS modules • Customized HR and Payroll menus, Inquiry pages, altered records, SQL View texts, PeopleCode functions like SQL Exec, Scroll Select etc. • Involved in developing various routines to transform the date to the Client database format by using SQRs and Application Engine programs. • Extensively involved in performing customizations to the HR application by creating new fields, pages and components. • Used File Layout Definition tool to get data from the legacy system. • Developed custom PeopleSoft on-line organizational, instructor and facility calendar panels for assigning courses and retrieving non-training days. • Worked on setup of SetID table, Company Information, Define Establishments, Location, Department, Salary Grades, Job Codes and Pay Groups for the basic HRMS System Generated SQR reports to create summary reports on payroll details check and validate the data. • Maintaining PeopleSoft user security using PeopleSoft Security Administrator and Operator Preferences. • Including on boarding of new employees for one-time cutover as well as ongoing processes. • Identified all the Business Process, Desktop reports and evaluated the required Business processes reports in Core HR, eRecruit, Talent Acquisition, Candidate Gateway. • Involved in setting up the rules and roles and routings for the various Workflow E-Mail notifications such as marital status change, reporting change, Benefits enrollment notification, dependent benefits info change in collaborative applications. • Worked on Application Integration Broker by implementing Application messaging in order to transmit the financials business unit data (BUS_UNIT_TBL_FS) to HRMS. • Executed unit test plans for medium complexity batch interface programs for eRecruit, Talent Acquisition, Candidate Gateway. • Extensively worked on Tax Updates in functional implementation parts. • Applied Bundles, Fix Packs, Maintenance Packs, Service Packs, and Tax Updates • Worked on customization of PeopleSoft process using People Code. • Using Global Payroll Integrate with standard chart fields to facilitate payroll expense reporting, Use a robust Absence Management engine to manage the most common leave types and automate the leave accrual balance process. • Submit absence requests on behalf of their employees, view current and projected absence balances for their employees and approve or deny absence requests. • • Enable plan participants to project pension benefits via the Internet by using PeopleSoft Enterprise eBenefits Self-Service Estimate Pension function. Involved in PeopleSoft Enterprise HCM solutions to integrate pension data in a single database, store effective-dated employment history to track jobs, employment status, salaried or hourly status, union affiliation and more. Environment: PeopleSoft HRMS 8.8(HR, Payroll, Base Benefits), People Tools 8.42, Crystal Reports, SQR, Oracle 9i, Web Logic 8.1/6.1, MQ series, Tuxedo 6.5, Toad, Windows NT/2000, Query Analyzer, Application Designer, People Code, SQR, PS/Query, security/View and Process Scheduler. American Online, Dulles, VA May 05 – Dec 06 PeopleSoft HCM Upgrade Consultant Project: PeopleSoft (HRMS) upgrade from 8.3 to 8.8 Responsibilities • Performed the Fit –Gap analysis and the Upgrade lab sessions to sort out the new functionalities to be added to the existing system. • Worked on Pension Administration to manage multiple, complex defined benefit plans with a single, pure Internet solution that can be configured to match your unique plan rules. • Interacted with Business Analysts to figure out the Process flow in various Business processes. • Involved in analysis, design, data mapping and data conversions using SQR. • Involved in the Application upgrade from version 8.3 SP1 to version 8.8 SP1 by using upgrade Assistant to prepare Upgrade for comparison Reports, Upgrade Statistics for Oracle to run the Benefit Reports and configured options to run unattended processes for error notification by Email. • Involved in system testing and bug fixing during the initial and move to production phases of the Application upgrade. • Involved in upgrade of people tools objects and primarily responsible for loading base data, fields compare reports and converting, reviewing Application Engine Reports. • Prepared the database for the upgrade, applied required patches and fixes for the upgrade, ran DDDAUDIT, SYSAUDIT reports and cleaned the database before the upgrade process. • Designed workflow applications for Payroll as well as Payroll interface. • Responsible to run various Initial Audit Reports, Application Audit reports, compare Reports, Script modifications, involved in the upgrade process. • Created run controls record pages and attached to the process scheduler, to run the process. • Executed job for the initial pass of upgrade using Upgrade Assistant, documented issues related to upgrade steps, worked with Peoplesoft and resolved issues. • Developed an application engine program to generate random passwords for the existing users and email them after the cut over process. • Involved in migrating the projects from within various development environments and to production environment. • Responsible for modifying & upgrading several customized SQR reports from PeopleSoft version 8.3 to 8.8. • Identified in-efficient SQR programs and tuned them to improve performance. • Performed system testing on the customized reports and pages. Environment: PeopleSoft HRMS v 8.3/8.8, People Tools v8.1x, HR, Payroll, Benefits, PeopleCode, Application Designer, Application Engine, File Layout, Application Upgrade Assistant, SQR, Crystal Reports 9.0, PS/Query, Configuration Manager, Object security, User security/ View, Process scheduler, Data Mover, Oracle 9i, Windows 2000/NT, HP-Unix, MQ series. Siemens, Atlanta, GA May 04 – Apr 05 PeopleSoft Associated Consultant Project: PeopleSoft Production Support 8.3 Responsibilities • Worked on enhancements, customizations based on Service Requests by business users for PeopleSoft online objects and Non-PeopleSoft objects like SQRs. • Involved in resolving the trouble tickets and issues related to custom reports and processes. • Resolving issues like directing the output files to the server and client based on the need. Also worked on both inbound and outbound interfaces using SQRs, AppEngine and component interfaces. • Worked with the People Tools 8.3 Integration Broker and involved in setting up the local gateway and created different target nodes as per the requirement. • Worked in modifying the SQR interfaces/reports based on the regular service requests by first preparing the design and impact analysis. Reports included Absence History, Employee Review Audit, and Department Salaries using SQR and Crystal Reports for HR to name a few. • Debugged Application Engine, People code, Component Interface and SQR. Proficient in using traces (online People code, AppEngine, SQR & COBOL traces) and debugging tools. • Submitted processes to process scheduler to run daily tasks at a time or run recursively by creating a Recurrence definition to run at specific intervals. • Design and Development of Interface programs to move data from Corporate Directory Services into PeopleSoft tables and involved in Data mapping between the two systems. • Developed Application Engine programs and used FileLayout and Component Interface to load data from flat file to PeopleSoft system. Written and modified PeopleCode for validations. • Developed and customized on-line pages and menus using PeopleTools. • Setting up of process scheduler to enable end user to do multi- process jobs to run at client or at server and also used process monitor to keep track of the status. • Usage of Import manager to import data from ASCII file to existing database. • Worked on PeopleSoft Security, online application & data and had good exposure to security administration. • Worked with Payroll Users in updating Paysheets and calculating salaries for a specific pay period to perform pay in Payroll module and used pay calculations to calculate employee's gross pay and process manual checks. • Applied regular tax updates, patches & bundles to all relevant instances. • Worked on Benefits Administration in resolving BenAdmin issues. Worked closely with Benefits team for requirements gathering and converting functional requirements into technical requirements and developed the functionality. • Supported Payroll (Payroll Administration – PaySheet, PayCalc and PayConfirm Processes) and worked on issues related to payroll. • Used Data Mover to move data from development database to testing database and from testing database to production database. Environment: PeopleSoft HRMS 8.3, PeopleTools 8.17, ADP, PL/SQL, WindowsNT/2K/XP, Sun Solaris 2.8, Weblogic5.1, Tuxedo6.5, Jolt, SQL*plus. Taro Systems, Bangalore, India Oct 02 – Apr 04 Peoplesoft HRMS Consultant Responsibilities • Involved in the analysis, development/customizations and production support for various PeopleSoft modules like BaseHR, Base Benefits and Benefits Administration. • Involved in conversion of the HRMS Data from legacy system and formatted the data according to the PeopleSoft format. Used SQR’s and Application Engine’s for data conversion. • Worked extensively with different people tools viz., Application Designer, Import Manager, Data mover. • Used Application Designer to modify custom PeopleSoft objects. Modified existing records and created new records and views to meet the application needs. Created and modified pages and existing menus to reflect the customized pages and controlled the process flow with PeopleCode. • Worked on Data Conversion from legacy system to PeopleSoft system and developed utility in PeopleSoft using Application Engine, Component Interface and SQR. • Modified existing/vanilla PeopleSoft SQR Reports/ Interfaces/Processes as well as developed new reports/interfaces/process as per the business requirements. Also worked on Crystal reports. • Applied PeopleSoft delivered updates and patches. • Involved in the development of run control pages, components and modified existing menus to reflect the component. Created Process definition, Process type definition and provided appropriate security to process groups. • Used People code to hide unwanted fields in some pages. • Developed SQR Report for security reporting which lists all the users (OprIds) and their access type in PeopleSoft. • Developed Report for Head count turnover based on locations and detail listing by departments. • Involved in the daily support of this project. Environment: PeopleSoft HRMS 8, PeopleTools 8.14, Oracle 8i, Windows NT, Sun Solaris 2.7, Weblogic5.1, Tuxedo6.5, Jolt, SQL*plus, PL/SQL. Valent Corporations, Bangalore, India Mar 01 – Sep 02 Peoplesoft HRMS Consultant Responsibilities • Developed conversions programs to load Payroll and Benefit tables in Peoplesoft using SQR and Import manager. • Wrote a SQR programs to modify balances in Payroll. • Created datamover scripts to move the data from one database to other database. • Performance Tuning of Reports. • Developed Queries using PS Query and export the results with Microsoft Excel and Crystal Reports to perform further calculations and develop reports. Environment: PeopleSoft HRMS 7.5, PeopleTools 8, Oracle 8i, Windows NT, Sun Solaris 2.5, Weblogic5.1, Tuxedo6.5, Jolt, SQL*plus, PL/SQL. SRINIVAS BODDULURI Summary ¾ ¾ ¾ ¾ Over 8yrs of PeopleSoft-HR Developer experience including requirement gathering, analysis, design, coding, testing & deployment Oracle Certified PeopleSoft Beta Application Developer - I & II Consultant Expert and adept understanding of PeopleSoft HRMS 9.0/8.x Core HR, Payroll, North American Payroll, Self service, Recruiting, Benefits and Time & Labor modules Experienced in 2 Full life cycle Implementation, Upgrade and Production Support projects Extensively used Configuration, Coding and Set up of PeopleSoft Integration Broker, Application Message, BPEL, Web Services, Component Interface, Application Engine, XML, PS Query, SQR, Crystal reports, PeopleSoft Security and Expert in writing Basic People Code and Advanced People Code Proficient in generating various SQR Reports, XML, Crystal Reports, Nvision, Business Objects and Created corresponding Run Control Pages Involved in the Development, Implementation, Customization, Testing, Upgrade, Applying Patches and fixing bundles, Production ¾ ¾ ¾ ¾ ¾ Support and Maintenance of PeopleSoft HRMS Have got knowledge on PeopleSoft Financial (PO, AP, Project Costing and Resource Management ) modules Knowledge of 2-tier, 3-tier and PIA (Web servers and Application servers) Worked on Integration within PeopleSoft and 3rd Party systems Implemented the interfaces and batch programs using Unix Shell and Perl scripts Database Programming experience using Oracle 10g/9.x/8.x/, MS SQL Server, PL/SQL, SQL, SQL Loader and excellent in SQL ¾ ¾ ¾ Performance Tuning ¾ Expertise in PeopleSoft Application Testing (Unit Testing, Regression, System, Integration, Functional and Performance Testing) ¾ Designed and developed data conversion reports and Inbound/Outbound Interfaces to facilitate the transfer of data from Legacy System to PeopleSoft system using Component Interface, SQR, Application Engine, Integration broker, Application Messaging, File ¾ ¾ Layout and also using Unix Shell and Perl scripts Involved in Developing, Debugging, Troubleshooting and Testing of SQRs and PeopleSoft Applications like Application Engine and People Code Performed extensive fit/gap analysis and process discovery for several financial applications, and identified problems and resolutions for implementing the respective PeopleSoft systems Worked as part of the Technical Support Team by involving in the documentation and training of the end-users, and in solving the post-implementation issues Excellent problem solving, troubleshooting, and written documentation skills Self-motivated, quick learner, zealous and hardworking, making it easy to handle multiple demands and competing priorities ¾ Admirable interpersonal, organizational, and communication skills facilitating the ability to work independently as well as a part of a ¾ ¾ ¾ team ¾ Involved in People Tools 8.48 and HRMS9.0(Application) Installation Process Technical Skills ERP (PeopleSoft): PeopleSoft HRMS 9.0/8.x Core HR, Payroll, North American payroll, Self service, Recruiting, Time & Labor and Benefits PeopleSoft Finance Project Costing and Resource Management modules People Tools 8.49, 8.47, 8.45, 8.42: Application Designer, Application Engine, Workflow, PS Query Manager, Component Interface, File Layout, Application messaging, Web Services and Integration Broker PeopleSoft Admin. Tools: PeopleSoft Security, PeopleSoft PIA, Process Scheduler, Process Monitor, PeopleSoft Change Assistant, Upgrade Assistant, Data Mover, Tree Manager and Configuration Manager Reporting Tools: SQR, XML, Crystal reports and PS Nvision Languages: Advanced People Code, UNIX Shell and Perl scripts, C and Java Database: Oracle 10g/9i/8i, MS SQL Server 6.x/7.x and MS Access 7.0/2000 Testing Tools: WinRunner6.0, LoadRunner6.0, Rational Robot and Test Director6.0 Operating Systems: Windows 9x/2000/XP, Windows NT and UNIX Utilities: MS Word, MS Excel, MS PowerPoint and MS-Project Source Safe: Microsoft Visual Source Safe6.0 Project Experience Cardinal Health Systems, Dallas, TX Jul 2008 to Till date Role: Sr. PeopleSoft Developer This project mainly involved Enhancements, Production Support and Maintenance of PeopleSoft HRMS North American Payroll, e-Performance, eCompensation and CRM Responsibilities: • Functional study and design of Business Requirements & Requirements Gathering, • Converting Business Requirements into Functional and Technical specs, Preparing High Level and Detailed Level specifications, Day to Day Tasks including programming and Analysis • Developed various Interfaces and Batch programs using SQRs and UNIX Shell script from PeopleSoft payroll system to external system • Involved in modifying payroll processing errors and creating off-cycle pay calendars. • Wrote SQL statements to extract data from tables to verify the out put data of the SQR stand alone/batch reports and online reports • Involved in Integration broker set up like Configuring the Gateway, Setting Gateway properties, Configuring Nodes, Channels, Messages, Connector Properties, Web Services and Integration Setup. • Involved in design phase to design the ADP processes/reports in people soft for the corresponding ADP system processes/reports. • Identified the deduction codes that are being used in ADP system and mapped the related deduction codes in Peoplesoft. • Identified the earning codes that are being used in ADP system and mapped the related Earnings codes in Peoplesoft. • Identified all the third party systems using in ADP system and evaluated the continuation of those systems in people soft. • Designed and Developed Inbound interface to import employee health care and benefit changes from third party benefit provider to PeopleSoft. • Developed custom SQR programs to transfer employees, create pay sheets and insert employee tax records, involved in updating tax balances, earnings balances and deduction balances. • Established Application message between PeopleSoft HRMS and CRM system using Integration Broker and Webs Services • Extensively used WS BPEL Process Manager to orchestrate Web Services, without need of building aggregated and poorly reusable Web Services. • Developed Various payroll reports using XML publisher and Crystal reports • Wrote to people code to generate XML files to make use in 3rd party Brass ring recruiting system • Involved in PeopleSoft North America Payroll setup and Online Configuration • Developed new Component Interface to create User profile dynamically when an Employee is assigned as a project manager it automatically adds the Project manager roles to that employee • Developed Various payroll reports using SQRs and Crystal reports • Worked on PeopleSoft data archive manager to archive past 2year payroll data • Created custom Application Engine programs to synchronously create user accounts in the Portal Database for new employees • Customized various COBOL processes in PeopleSoft HRMS modules Environment: PeopleSoft HRMS 8.9, North American Payroll, People Tools 8.48, SQR, Integration Broker, Web Services, SOAP, XML Publisher, Component Interface, ADP, Data Archive Manager, People Code, Crystal reports, Oracle 10g, UNIX Shell and Perl Scripts RFP # 2977-10 Page 210 of 251 Project Experience LexisNexis, Miamisburg, OH Apr 2006 to July 2008 Role: Team Lead and Sr. PeopleSoft Developer LexisNexis® is a leading provider of comprehensive information and business solutions to professionals in a variety of areas - legal, risk management, corporate, government, law enforcement, accounting and academic. LexisNexis has core facilities located in US, UK, Japan. Application maintenance and support refers to the solutions provided to the production fixes that occur during the normal day to day operations of the client. This project mainly involved Implementation, Enhancements and Production Support of PeopleSoft HRMS 9.0 Modules like Core HR, Payroll, North American Payroll, Self service, Recruiting, Benefits and Time & Labor and PeopleSoft Finance modules like PO, AP, Project Costing and Resource Management Responsibilities: • Functional study and design of business requirements & Requirement Gathering, Sending Daily Status Reports, Day to Day Tasks including programming, Analysis, Production Support Issues/Tickets Tracking, Communicating with the Business Users, 24x7 on-call supports, Off-hour Support, debugging and testing of existing applications that run in a production environment for purposes of remediation of system errors and to extend application life span • Leading a offshore team of 12 people • Took active part in providing technical consultation on fit/gap analysis, reviewing and mapping of the data • Developed new Component Interface to create User profile dynamically when an Employee is assigned as a project manager it automatically adds the Project manager roles to that employee • Created custom Application Engine programs to synchronously create user accounts in the Portal Database for new employees • Working experience with advanced Web services technologies in PeopleSoft environment using SOAP – Simple Object Access Protocol, HTML, XML, Java Script and WSDL-Web Services Description Language • Created new SQR Programs to update Annual Base Salary, and to add new Benefit programs, Plan, Plan Types and automated Benefit Admin Process. • Involved in modifying payroll processing errors and creating off-cycle pay calendars. • Wrote SQL statements to extract data from tables to verify the out put data of the SQR stand alone/batch reports and online reports • Involved in using BPEL Manager to reuse the web services like Customer creation, Pending item creation, Receivables update processing and Deposit creation and application • • • • Developed and modified People Code to implement specific business rules and validations to enable the system to perform the business process Involved in the Strategic planning for the Project back up’s and also responsible for migrating projects across multiple environments. This involved running and analyzing audit and compare reports before migrating to different environments Workflow notifications for self-service options – Job Requisition creation/Approval, Appraisal submission/approval, Leave Application and other reminder notifications Customized the Job Data Compensation page for North American Payroll • Developed App Engine and SQR programs for in eRecruit, Benefits, Benefits Administration, Payroll, Self-Service Modules • Developed various outbound Interfaces using SQR’s for Transmitting Employee Data to Benefits vendors • Done Workflow Email and Work list customizations • Developed various PS queries in order to help the client day-to-day activity • • Customization of employee benefits through Benefits module Configured and Setup the Integration technologies like Application Message, Integration Broker between PeopleSoft system and third party Involved in online changes like adding customized translate values, People Code, panels and menus • • Involved in the Strategic planning for the Project back up’s and also responsible for migrating projects across multiple environments. This involved running and analyzing audit and compare reports before migrating to different environments • Developed ad-hoc reports and ad-hoc queries developed Run Control Panels as per requirements and attached to menu to run SQRs online • Created and modified Components, Pages, Records, Fields, Process Definitions and registering Components in Portal, Menu and Permission Lists • • Worked on Process Scheduler to create various process definitions and attached these processes to the pages Resolved different type of issues in payroll module and meeting Service Level Agreements( SLAs) depends on Production Support Tickets/Requests Priority • Customized Reporting tools like SQR, Crystal reports and Nvision • Customized with Application Program Interface SQCs RFP # 2977-10 Page 211 of 251 • Developed security page and record for the plan that gives the an authorized owner the ability to maintain plan security • • • Worked on Customization of Shell and Perl Scripts Test Cases & Data Preparation for UAT(User Acceptance Testing) and System Testing Involved in Developing and Code Debugging, Updated SQR transactions, Troubleshooting and Testing of SQRs and PeopleSoft Applications • Involved in the development of user interfaces for Project costing and Resource Management application • Developed an interface to get the employee data and timesheet data from HR tables to finance tables • Developed Time & Labor normalization rules according to the client requirement • Customized the JOB table interface program by keeping employee present status condition so that only the active employees flows into HRMS to Finance database • • Customized the Time and Labor normalization process according to the client needs Handling & managing peer reviews for various modules of the system Environment: PeopleSoft HRMS 9.0, 8.9, People Tools 8.49, 8.47, Oracle 10g/9i Project Experience ROSS Stores Inc, New York Jan 2004 to Feb 2006 Role: Sr. PeopleSoft Developer Ross Stores, Inc., a Fortune 500 company headquartered in Pleasanton, California, is the nation's second largest off-price retailer. This project mainly involved Development and Enhancements of PeopleSoft HRMS8.4 Responsibilities: • Developed complex SQR reports for PeopleSoft HR and Payroll department to suit the needs of the company and customized PeopleSoft delivered SQR reports • Involved in Data mapping between the two systems, reports included Absence History, Employee Review Audit, and Department Salaries using SQR for Human Resources. • Developed Employee Review Reports, Annual Bonus Reports, Personal Data reports, Year-to-date tax balances and earning balances reports • Converted Legacy Payroll data from flat files to PeopleSoft tables using SQR • Involved in the development of interface programs necessary to move data from PeopleSoft tables to flat file using SQR • Setting up Process Scheduler to create jobs and People Tools Query to verify the results. Resolved issues to the satisfaction of business analysts and the test team to satisfy End-User requirements. • Designed specifications for ADP that would calculate Performance Bonus for Hourly employees. Calculations are based on the earnings amount accrued for a fiscal year • Developed and customized on-line pages and menus using People Tools. • Created security levels for pages and menus using security administrator tools • Involved in assigning Permission list, Users Roles and assigned those roles • Conducted training Sessions on developing SQR, People Code and Application Engine., troubleshooting using SQR flags, People Code Debugger and Application Engine Trace. • Created and modified the records, views, pages, components and menus • Used data mover to move configuration data from one database instance to another • Extensively worked on Process Scheduler Manager, Tree Manager and Query • Used Security Administrator to grant access on several Menus’, Components and Pages, Created user profiles, permission lists and roles, Added Folders and Content references using Portal Administrator. • Created Process Definition, Run Control Record, Page and component to run the batch program through Process Scheduler and Scheduled the jobs through process scheduler • Involved in migrating projects from development instance to Test, UAT and production instances. • Worked on workflow enhancements • Testing – test plan (unit/integration), test data creation and data analysis • Modified the existing crystal reports according to the new requirement • Provided Post implementation support as per the user requirements Environment: PeopleSoft HRMS 8.4, People Tools (8.42), Oracle 8i RFP # 2977-10 Page 212 of 251 Project Experience Suncorp, Australia May 2003 to Dec 2003 Role: Sr. PeopleSoft Developer Suncorp is one of Australia's leaders in banking, insurance and investment for personal customers and business customers. This project mainly involved Enhancements of PeopleSoft HRMS Responsibilities: • Worked on customization of PeopleSoft HR, Payroll, Base Benefits that included creating, and modifying records, pages and Components • Designed and Developed SQR reports and interface programs to move data from legacy system into PeopleSoft tables • Developed field definitions, record definitions, Page design for Control Panel and Template changes • Performed extensive fit/gap analysis and process discovery for several HRMS applications, and identified problems and resolutions for implementing the respective PeopleSoft systems • Developed new Payroll Wages Analysis report that shows the employees payroll and benefit data • Modified/upgraded existing SQRs from previous version to new version • Wrote SQLs using PS-Query to generate reports for Payroll users • Developed new interfaces to generate data for the third party vendors • Prepared test plans, test data and execution of test plans for various SQR Reports. • Tested report/processes after modifications Environment: People Tools – Application designer, People Code, PS Query, Crystal reports, SQR Project Experience N.E.C, Japan Mar 2002 to Apr 2003 Role: PeopleSoft Developer NEC aims to provide optimal solutions to its customers. Innovation is the key to NEC’s ongoing success. NEC is one of the leading manufacturer’s of Computer products, Networking, Semiconductor & components etc. This Project mainly involved customization of PeopleSoft HRMS and PeopleSoft finance modules like GL, AR and Billing Responsibilities: • Involved in the customization of PeopleSoft HRMS Payroll and financial system (GL & Billing) based on organizational requirements • Developed, modified various online Objects for Billing, Payables and Receivable Components per User Customizations. Created menus and components to register the objects to portal • Involved in customizing PO inquiry and stock request inquiry pages. • Worked on Journal entry detail report, AP Performance report, Issue by items report etc • Developed a SQR to identify vendors with no transactions in the past 15 months and inactivate them if chosen • Debugged and Traced People Code programs for Journal Entry, Journal Edit, Vendors and Voucher Panels. • • • • • • • • • Involved in various phases of this project such as analysis, design, development, Data Conversion Scripts using SQR & SQL Scripts, unit testing, devising string and integration testing, performance tuning of on-line and Batch Data Communications application. Performed extensive debugging and performance tuning of various processes. Well versed in utilizing tools and utilities provided by PeopleSoft (Debugger, tracing etc) for trouble shooting issues on People Code, Application Engine, COBOL, SQR’s & Online Expansively used tools like Process Scheduler and Process Monitor for the execution of Crystal Reports Conducted training Sessions on developing SQR, People Code and Application Engine., troubleshooting using SQR flags, People Code Debugger and Application Engine Trace Provided detailed test plans and technical documentation Developed Custom Billing interface program, added functionality for Discounts and surcharges for custom invoices, per client requirement. Developed Custom Billing Online Components to Review Billing Summary and Custom processed data. Developed inquiry page for Billing Invoices for Custom billing interface run. Worked with PeopleSoft BI Preload process to increase performance and applied various fixes to fix the issue with the delivered process Environment: People Tools, People Code, PeopleSoft Security and Oracle. RFP # 2977-10 Page 213 of 251 VENKAT RAVIPATI Overview: • Over 9 years of progressive experience in Information Technology industry, which includes over 7 years of thorough experience in designing, developing, customizing, supporting, and testing PeopleSoft Financial, Supply Chain Management, and Human Capital Management applications • Proficiency in the use of various Peopletools like Application Designer, Component Interface, EDI Manager, PeopleCode Debugger, Query Manager, PS nVision, PS Query, Data Designer, Menu Designer, and Application Engine programs in Windows NT and Unix platforms • Sound experience in the design, configuration, testing, and deployment of large PeopleSoft Supply Chain system implementations, with extensive knowledge of the capabilities, limitation, and integration issues with packaged software solutions such as PeopleSoft. • A thorough professional with good communication and interpersonal skills that is well augmented by the ability to work in a team environment, work efficiently with tight schedules and under pressure, manage multiple projects, and cross-train subordinates in other functional areas Skill sets: • ERP : PeopleSoft 7.x/ 8.x/9.0 (Financials- AP, AR, AM, BI, GL, PO, eSettlements, SCM- OM, ePro, PC) (HCM/ HRMS- HR, Benefits, Payroll, Compensation, MSS, ESS, eRecruit, ePay, eProfile, eBenefits, eComp, eRecruit, T&L, ELM) • LANGUAGES: PeopleCode, DMS, COBOL, C, HTML, SQL, PL/SQL, VB, SQL*Plus, ADO • DATABASES: Oracle 6.x/ 7.x/ 8.x/ 9.x/ 10g, DB2, MS SQL Sever 6.0, MS Access • SERVERS: FTP 1.x, Citrix, LDAP, Tuxedo • TOOLS: PeopleTools 7.x/ 8.x (Application Designer, Application Engine, Application Messaging, Report Manager, Query Manager, Tree Manager, EDI Manager, Import Manager, PS Security, Process Scheduler, Data Mover, Component Interface, Business Interlink, PeopleCode, Security Administrator, Workflow), PS nVision, PS Query, XML Publisher, SQR, Crystal Reports 8.x/ 9.x, MS Office Suite (Excel), TOAD, Mercury Interactive Tools (TestDirector 8.x, WinRunner, LoadRunner), TestLoader, Stat, Developer/2000 (Forms 5.x, Reports 3.x), Track-it • OPERATING SYSTEMS: OS/390, OS/400, Windows 98/ 2000/ NT, Unix, HP-UX , Sun Solaris Education: Bachelor of Engineering in Electronics and Communications from University of Madras Post Graduate Diploma in Computer Applications PeopleTools 8.4 certification from PeopleSoft University Experience: FedEx Services, Pittsburgh, PA Role: PeopleSoft Technical Consultant Project: PeopleSoft HCM 9.0 – Enhancements. March 2009 – Present Environment: PeopleSoft HCM 9.0 (Workforce Administration, Base Benefits, CDAS, NA Payroll), PeopleTools 8.49, Application Designer, Oracle 10g, SQL, PL/SQL, SQR, XML Publisher, Crystal Reports, PeopleCode, Application Engine, Application Package, Integration broker . FedEx Ground has created highly custom PeopleSoft application called CDAS (Contractor/Driver Administration Settlement) which it uses to maintain and pay contractors and Drivers. The current project was to do some enhancements to their existing system. Responsibilities: • Met with business user and gathered the business requirement. Created a detailed design specification from the business requirements for Addendum Dashboard Custom Module. • Designed and developed Module which will show that the contractor has signed the latest addendum; if not it will trigger Action required workflow to the Terminal Manager. • Created different staging tables to move data between the Source system and Target system. • Developed 12 Custom PeopleSoft XMLP Reports which will be generated when a new contract is created or if any changes to the existing contract. • PeopleSoft XML Publisher reports are developed by using PS query and Rowset as data sources. • Created Application Engine using file layout and Component Interface to load Rate Table changes from spreadsheet to PeopleSoft records. • Created Application Engine using Component Interface to load VMS data from VMS mirrored view to PeopleSoft tables. • Developing Training and a communication strategy and conducting Training for the Power Users and the end Users on the implemented functionality • Documented Benefits and NA Payroll interfaces to/from third party vendors to PeopleSoft system to determine the impact if the Payroll was outsourced. • Created some stored procedures and Database triggers using SQL and PL/SQL for tables validation and other functionality. • Created workflow notification after a change to the Job Record will notify the current supervisor to review Assign Schedule to see if the current schedule remains valid or needs to be changed to match the effective date of the Workgroup change. RFP # 2977-10 Page 214 of 251 • • • • Involved in identifying process improvements and redesigning business processes to accommodate new interfaces and altering the scheduling of batch processes to incorporate added preprocesses. Involved in reviewing the audit reports and preparing the system for tools upgrade. Supported HRIS with troubleshooting and enhancement and tuning of various interfaces, adhoc queries in modules like HR, Base Benefits, NA Payroll & Time & Labor. Participating in weekly team meetings, resolving team issues related to projects and support activities, involved in regular on call activities, trouble shooting various batch and online programs, drive root cause analysis and closures of support tickets and document it for future use. JM Family Enterprises, Deerfield Beach, FL April 2008 – February 2009 Role: Sr. PeopleSoft Developer (Technical) - PeopleSoft HRMS 8.9/9.0 Upgrade, e-Recruit, e-Performance, e-Benefits Implementation & Production Support • Served as a PeopleSoft HCM Consultant • Responsible for gathering User Requirements and designing the Technical & Functional Specs as per the new Version of PeopleSoft 9.0 • Wrote custom SQR to send E-mails to PeopleSoft users to update their self service Information as Client is going for Upgrades in PeopleSoft. • Wrote interface SQR programs for sending out COBRA information to ADP once an employee was terminated • Involved in running Tax-Updates, Patches & Fixes using Change Assistant Tool. • Responsible for Production Support of current PeopleSoft 8.9 Version. • Analyzed the delivered vanilla Job Opening Application Engine program and responsible for customizing it as per the clients requirement. • Wrote Custom Application Engine program to update the recruiter-id, Question & Answer Setids, Employee being replaced, Custom Account code tables for Work-Flow Approvals. • Involved in setting up of Custom Work flow Approvals for both Job Opening & Job Offer. • Analyzed the Application Packages and responsible for enabling code which are related to JM Family. • Designed and developed SQR reports to fetch all the Applicants Information for the specific Job Applied. • Involved in Fit-Gap Sessions to Implement E-Benefits as per the Client's requirements. • Customized Benefits/Dependent Enrollment page as per client requirement. Wrote Test Cases for T&L Processes and reports and responsible for testing both in terms of Technical and Functional Point of View PeopleSoft HCM (HR, Benefits, N/A Payroll, e-modules) 8.9/9.0, T&L, SQR, People Tools 8.47/8.48, People Code, Application Engine, Application packages, Change Assistant, Oracle 9.i, HPUNIX, WINDOWS NT Server. Veolia Environmental Services, Baytown, TX PeopleSoft Technical Consultant December 2007 - March 2008 • Reporting/Retro-Fitting/Upgrade Project • Involved in Designing, Developing and upgrading the reports in PeopleSoft Financial modules. • Worked on various people tools such as App Designer, SQR, Crystal, PS/nVision, Tree Manager and PS Query. • Upgraded the hard coded PS queries which are based on Fiscal Year and Ledger group to make them run at any time. • Upgraded the PS/nVision reports which are hard coded based on the Fiscal Year and made them to run according to As of Date as input parameter. • Created customized fields in app designer according to the requirement. • Design and Developed a Crystal report for Purchase Order Line Report which takes 9 values as input parameters. • Created various time spans in PS Financial for the purpose of using in PS/nVision reports. • Worked on the Asset Management problem where the asset status was not retired even though the asset was retired. Debugging was done to find out the problem and resolved. • Developed a detailed PS/nVision report for Budget and Revenues by period taking YTD as time span and input parameter as As of Date. And based on run time values charts are generated. • Analyzed the commitment control for budgets and tested the data in financial module. On Assignment Inc., Calabasas, CA PeopleSoft Development and Support November 2006 - September 2007 • Served as a PeopleSoft HCM Consultant • Creating new and customizing the existing PeopleSoft Objects such as fields, records, pages, components, and menus • Writing queries using PS Query RFP # 2977-10 Page 215 of 251 • Customizing Self-Service modules such as ePay, eProfile, eBenefits, eComp, and eRecruit • Testing Recruitment module based on company specifications • Verifying that all panels work to allow for company to execute business processes effectively • Designing and developing the new fields, record definitions, pages, components, and menus required for that new application, along with the necessary PeopleCode to incorporate the business needs into the application • Developing interfaces using SQR to obtain the data from CSV files and flat files. • Developing interface reports using SQR to read the data from files, loading it into PeopleSoft tables, and sending the data from PeopleSoft to other interfaces • Creating automated processes for running reports online, using panels and Process Scheduler • Modifying SQRs and scheduling them using Process Scheduler, and developing reports using Crystal Reports and PS Query. • Being responsible to test the reports developed, and modifying the process definitions with correct parameters wherever necessary • Resolving production issues that includes performance tuning, creating new reports and queries, writing update SQLs, modifying delivered and customized Application Engine PeopleCode to suit the client needs • Resolved the Issues related to the payroll error messages occurred after PYLOAD Process runs. • Cloned DDP003.sqr and added extra logic as per the client expectation which produce interface files to ADP for printing of checks and advices history. • Executing unit testing of customization of various SQR reports • Testing the customization of various pages, components, and records for Payroll, Benefits, Time & Labor, and other Self-Service modules in HRMS PeopleSoft 8.9 (HCM/ HRMS, HR, BA, Payroll,Self Service, ePay, eProfile, eBenefits, eCompensation, eRecruit, T&L, ELM), PeopleCode, SQL, Oracle 9i, PeopleTools 8.47 (Application Engine, Query Manager, PS Security, Process Scheduler, Component Interface, Workflow, Application Messaging), PS nVision, PS Query, SQR, Crystal Reports 9.0, Track-it, Windows NT, Unix Amerisure Insurance Company, Farmington, MI PeopleSoft Financials Upgrade May 2006 - October 2006 • Served as a PeopleSoft Financials Consultant • Participated in upgrading PeopleSoft Financials (GL, AP) from 7.5 to 8.8, which included PeopleTools upgrade and modules upgrade • Worked on the customizations of PeopleSoft Accounts Payable and General Ledger modules • Served as a Member of the Design team for developing business process flows and interfacing requirements for a client-specific streamlined process • Created technical documents from functional specs to incorporate existing business process into newer version • Worked as a PeopleSoft Developer on customizations and provided technical solutions for module functionality, enhancements, and upgrade • Provided production support, and executed post-implementation activities, reports development, and resolved configuration issues in the areas of AP and GL • Carried out the process specifications design and finalization, and interacted with the user for issues resolution • Customized pages in PeopleSoft 8.8 using Application Designer, PeopleCode • Worked with delivered Application Engine programs such as GL journal import to obtain the data from flat files and Voucher Load interface for data load into PeopleSoft tables from EDI Manager • Troubleshot and carried out error resolution for various problems during unit, functional, and system/ cycle testing • Resolved and documented in-work log and managed service requests and tickets entered via defects log (eProject) in the modules of Account Payables and General Ledger • Worked on the customization of chart fields as per the requirement of the end users • Developed run control pages to run various reports in AP and GL • Customized delivered Crystal Reports CHECK1.RPT as per the client requirement, participated in AP-check printing, and worked with MICR printer • Created Crystal checks from scratch and plugged them in the pay cycle process Southern Ute Indian Tribe, Durango, CO PeopleSoft Development and Support January 2006 - April 2006 • Served as a PeopleSoft Consultant for Financials and HR modules • Worked as a PeopleSoft 8.4 Production Support Team Member to support the users online • Resolved and documented work log, and managed service requests and tickets entered via Newmerix, and automated Program Manager in Account Payables, Account Receivables, Asset Management, Billing, General Ledger, and Purchasing modules • Resolved issues on priority basis RFP # 2977-10 Page 216 of 251 • Managed security creating permission list, roles, and users • Provided PeopleSoft access to users, created users, changed profiles, reset of passwords, and deleted users • Applied patches and fixes, developed comparison reports between different databases, and understood and solved user issues • Provided support to a few HR modules such as customizing the HR, Payroll, and Benefits modules using PeopleCode and various PeopleTools, which included creating panels, records, and menus based on organizational requirements • Participated in AP-check printing using customized Crystal Reports • Troubleshot voucher creation, voucher posting, and express payment • Created Crystal checks from scratch, and plugged them in the pay cycle process • Participated in PeopleTools upgrade from 8.42 to 8.47, and interacted with users for the PeopleTools upgrade process • Worked with Accounts Payable users in different locations of client, and solved the AP check printing problems • Created new Crystal Report checks, entered bank information related to that particular checks of newly added business units, and tested them for check printing • Participated in applying Maintenance Pack 2 for PeopleSoft Financials 8.4 PeopleSoft 8.4/ 8.9 (Financials, AP, AR, AM, BI, GL, PO, HCM, HR, PY, BN), PeopleCode, PeopleTools 8.42/ 8.47 (PS Security, Process Scheduler, Component Interface, Workflow), PS nVision, PS Query, SQR, Crystal Reports USAA, San Antonio, TX PeopleSoft Development January 2005 - December 2005 • Served as a PeopleSoft Financials Consultant • Participated in the development and customization of Financials modules such as AP, AR, AM, GL, PO, INV, and eSettlements • Used PeopleCode and SQR for changing the delivered application • Worked as a part of the team on an enterprise-wide application to fully integrate Financial, Work Management, and Supply Chain software, provide data on a business unit basis, and reduce the costs of AEP products and services in order to maintain competitiveness • Wrote SQR for data conversion and client-specified user reports • Worked on different production issues such as depreciation calculation, salvage values and net book value problems in Asset Management module • Worked with Query Manager to prepare different queries to identify the problem with depreciation and asset history in Asset Management • Worked with eSettlements module, and solved issues related to Workflow • Worked on eSettlements, and created alerts for approvers, and approved invoices and electronic receipt statements • Corrected the assets for those books that were out of sync • Corrected the auto capitalized assets that were coming from Purchasing, and tested the overall process from Purchasing to Payables and to Asset Management • Developed new buyer user load panel for the users in eSettlements for separate security • Fixed various problems in Payables and eSettlement modules and PS Security • Developed various projects such as buyer user load and vendor user load, and scheduled them to UEM_USERLOAD and UEM_VNDRUSRLD Application Engine programs for corresponding users to upload the data • Worked with three different uploads from Excel to Component Interface for adding asset information, transferring assets, and for the inter-unit transfer of asset • Developed Purchase Order panels including line, schedule, and distribution panels • Participated in unit and functional testing • Used TOAD for interacting with database while solving different issues PeopleSoft 7.5/ 8.4 (Financials, AP, AR, AM, GL, PO, INV, eSettlement), PeopleCode, PeopleTools 8.45 (Application Engine, Query Manager, PS Security, Process Scheduler, Component Interface, Workflow), SQR, Crystal Reports 8.0, TOAD,TestDirector 8.0, WinRunner, LoadRunner Verizon Wireless, Folsom, CA PeopleSoft Implementation, Upgrade, and Support May 2004 - December 2004 • Served as a PeopleSoft Financials Consultant • Participated in implementation, customization, and support of PeopleSoft GL, AP, AR, BI, PM, Inventory (INV), and Order Management (OM) modules • Upgrad team member of PeopleSoft 7.58 Financials to PeopleSoft 8.42 • Participated in approval customizations meetings • Upgraded SQRs for their new tables of PeopleSoft 8.42, new objects and customized objects, PeopleCode, Application Engine, Component RFP # 2977-10 Page 217 of 251 Interfaces, eProcurement, LDAP and PS Security setup • Participated in post-implementation production support for Procurement • Upgraded the SQR interfaces and reports in General Ledger module to be compatible with PeopleSoft 8.4 such as arld.sqr, arbi.sqr, fisl.sqr, ndcl.sqr, and refund.sqr • Participated in AP-check printing using customized Crystal Reports • Participated in troubleshooting the Project Costing (PC) integrated enterprise data PC_PO, PC_IN, and PC_AP process and conversions • Customized Billing upload process BI03.SQR and Excel spreadsheet billing PeopleSoft 7.58/ 8.42 (Financials, GL, AP, AR, BI, PM, INV, OM, ePro, PC), PeopleCode, COBOL, HTML, Oracle 8.x, LDAP, FTP 1.0, PeopleTools 8.x (Application Engine, Component Interfaces), PS Query, PS nVision, SQR 8.42, Crystal Reports 8.5, TOAD, OS/400, Windows 2000, Unix Safeco, Seattle, WA PeopleSoft Upgrade December 2003 - March 2004 • Served as a PeopleSoft Financials Consultant • Developed and customized Financials modules such as GL, AP, AR, AM, and BI and SCM • Upgraded PeopleSoft 7.5 Financials to PeopleSoft 8.4 • Supported team with upgrades, SQR customization, PeopleTools development, customizations, and PeopleCode. • Participated in fit-gap analysis and participated in customizations approval meetings • Participated in AP-check printing customizations that involved Crystal Reports • Upgraded SQR for their new tables of PeopleSoft 8.4 and new system variables • Participated in post-implementation production support PeopleSoft 7.5/ 8.4 (Financials, GL, AP, AR, AM, BI, PO, INV), PeopleCode, DB2, PeopleTools,Crystal Reports, SQR, OS/390, Windows NT Navya Technologies, India PeopleSoft Implementation and Development May 2000 - Nov 2003 • Trained as a PeopleSoft HCM and financial Consultant • Implemented PeopleSoft HR, Base Benefits, and Payroll system • Participated in fit/ gap analysis of PeopleSoft HR, Base Benefit, and Payroll applications • Analyzed the requirements and set up Payroll tables such as pay group, earning codes, earning programs, pay calendar, run ID, shift form ID, holiday schedule, and general deduction • Ran payroll cycles such as pay sheet generation, pay calc, and pay confirm, and compared the Payroll register with ADP Payroll register • Created parallel test plans, conducted parallel testing, and compared the results • Provided training to the user to run Payroll processes, custom processes, and reports, and troubleshot the Payroll error messages • Set up Tree Structure for all companies and set departmental security • Created different level of security for users by using Security Administrator • Followed data-mapping docs and pulled employee information from ADP and loaded all data in HR tables by using SQR and Import Manager Lehman Brother’s, NY project: May 2002 – Jan 2003 • Worked as a PeopleSoft support team member from offshore center in India. • Worked extensively on various issues in production and resolved on priority basis and participating in user meetings and follow up on issue statuses to users in US. • Developed and customized applications of the Financials modules such as GL, AP, AR, and AM • Used PS Query in conjunction with Crystal Reports to develop summary reports American Electric Power, Columbus, OH Project: Feb 2003 - Nov 2003 • Worked as a PeopleSoft support team member from offshore center in India. • Served as a PeopleSoft Financials Consultant • Worked extensively on customization of Accounts Payable, Accounts Receivable, Purchasing, Asset Management, and GL modules of PeopleSoft Financials • Participated in upgrade process of PeopleSoft from 6.0 to 7.52 • Customized EDI Manager in PeopleSoft 7.5 for uploading vouchers • Created entity codes, EDI transactions, partner profiles, internal and external trading partners, and customized EDI business document • Customized POPO005.SQR dispatch Purchase Order process to include the newly developed custom records RFP # 2977-10 Page 218 of 251 • Used PS Query to build queries and used Crystal Reports to generate all customer reports PeopleSoft 7.51 (HRMS- HR, BB, BN, PY, Financials-GL, AP, AR, AM, BI), ADP (HR, PY), PeopleCode, SQL, Oracle 7.3.4, PeopleTools 7.55 (Process Scheduler, Security Admin, Import Manager), PS Query, SQR, Crystal Reports, MS Office Suite (Excel), HP-UX 9.0 Karvy Consultants, India Employee Personnel and Payroll System Jan 2000 - April 2000 • Designed the system to manage all Administrative and Payroll needs of an organization with 1650 employees • Facilitated generation of main reports that included Pay-Slip, Pay Register, Deduction Statement, Yearly Earnings, and Deductions for a particular employee • Developed packages, stored procedures, functions, database triggers, and class modules to validate data and ensure system integrity • Generated weekly and monthly reports using Oracle Reports Oracle 8.0, Developer/2000 (Forms 5.0, Reports 3.0), PL/SQL, TOAD, Windows NT RFP # 2977-10 Page 219 of 251 ORACLE E‐BUSINESS CONSULTANTS RFP # 2977-10 Page 220 of 251 AGUS S WIDJAJA KEY QUALIFICATION / ACCOMPLISHMENTS • Full life cycle Implementation of Oracle Release 12.0.5. • 12 Years of solid experience in both functional and technical areas of Oracle Supply Chain/CRM & Financial ERP Suites (OM, AR, PO, AP, GL, INV, CE, PA, iExpense, iProcurement, ADI, MRC, System Administration, Sourcing, and Sub-ledger Accounting - XLA) • Familiar with the following Oracle modules: HRMS, Payroll, Install Base, Service Contract, Field Service, Bill of Material and Configurator. • Full Life cycle implementations, configuration, enhancements, upgrades, and global deployments of Oracle Applications Suite (Order to Cash & Procure to Pay) R12, 11i(11.5.0 - 11.5.10.2), 11.0.3, R10.7 • Three Global implementation with multi language and localization of Oracle ERP (US, Europe, Asia) • Development of Business Requirements Analysis, System GAP Analysis, Current and Future Processes Model, and Functional/Technical Designs • Full Life cycle customizations to Oracle Financial Application Suites using Oracle Report, XML Publisher, PLSQL, Workflow, OAFramework, and Form • Full Life cycle implementation of OLAP (Hyperion Essbase, Oracle Discoverer (4i) with Application Security) Globally • Full Life cycle implementation of custom integration/interfaces between various feeder systems into Oracle Applications Suite using TIBCO • Full Life cycle implementation and integration of Sabrix Sales/Use Tax Extension with Oracle Payables and Receivables • Post Implementation Functional and Technical global production support • Instance, upgrade, and patching strategy and management • Ability to understand business operation and accounting functions in order to provide a creative accounting/business automation solution • Deliver end user training tailored toward specific business processes within the application • Project/Resource Management for ERP/Custom Application Implementation • Manage and supervise both Functional and Technical resources PROFESSIONAL EMPLOYMENT HISTORY Jul 2007 – Present Senior Principal Consultant affiliating with Dinero Solutions Merial Ltd Atlanta - GA • Served as Senior Principal Consultant for the global (US and France) roll out of Oracle Release 12 Procure To Pay (Purchasing, iProcurement, Payables, iExpense, Sourcing, Sub-ledger Accounting - XLA). • Defined and performed system configuration • Documented test plan and detail test scenarios • Leaded the system, integration and QA test executions • Analyzed, documented and tracked software defect through resolution phase • Evaluated and recommended software modification determining benefits, impact and cost • Trained client’s users on the new system functionality and enchantments • Provided post go-alive support to the Oracle R12 instance. Mirant Corporation Lead System Analyst Mar 2006 – Jul 2007 • Rejoined Mirant Corp to lead the transition of the Oracle ERP financial support from outsource vendor to an internal Oracle ERP team. Successfully rebuilt the internal Oracle ERP team and responsible for resource allocation, planning and deployment. • • Hired and supervised a group of 3 employees/contractors local and internationals • Served as the Techno Functional lead within the Oracle ERP team • Upgraded Oracle Application suites from 11.5.9 to 11.5.10.2 • Designed and implemented custom Self Service form embedded within Oracle ERP using the OAFramework technology. • Re-architect and re-deployed integration between Oracle ERP and Endur Trading system using TIBCO, to include: • Establish the design of the common Invoice Object • Establish the API protocol/adapter design • Post production support. Apr 2005 – Mar 2006 Senior Principal Consultant affiliating with Dinero Solutions Internet Security System Atlanta - GA • Served as technical consultant to the world wide/global roll out of Oracle Order Management, Inventory, Install Base, and Service Contract. • Performed customization to Order Management workflow and Defaulting Rule. • Designed, developed and implement a creative integration solution between Contract Manufacturer and Oracle OM/Shipping. Avista Corporation Spokane - Washington • Initiated the design and implementation of customize solution to Oracle Procurement’s Requisition Approval Routing Workflow which extend the standard Oracle Requisition Approval workflow with a custom “Item Category Reviewer” process. This functionality allows the company to implement self-service requisition and to comply with the corporate standard. • Designed and implemented three ways integration between Oracle Contract and Oracle Requisition and Purchase Order. This functionality allows the corporation to create Purchase Order upon contract approval and auto-create requisition that reference to a contract. RFP # 2977-10 Page 221 of 251 SouthernLinc Wireless Atlanta - GA • Upgraded Oracle OM, AR, GL, AP & FA from 11.5.7 to 11.5.10 and actively participated in testing, problem resolution and implementation. • Developed strategic direction for the Oracle Purchasing implementation and prototyped the designed. Presented this direction and prototype to the Executive Management. • Served as Techno Functional resource to the implementation of Oracle iStore, Quoting, BOM, Configurator and iPayment. Design and implement the following during the course of the project: • Service Activation queue solution • Deposit process integration between iStore and Oracle OM. • Developed, tested and implemented several improvements as part of the Fixed Asset Close Automation. This has result in reduction of closing process by at least 3 business days. • Support integration between Retailink and Oracle Inventory. Cingular Wireless Atlanta - GA • Served as the business analyst to the IT project to consolidate AT&T and Cingular Oracle Application Suites • Worked with the end users to identify opportunity to increase efficiency to the Oracle Financial Accounting (GL, AP, AR & PA) system close cycle. • Served as the IT liaison between Business Users, IT Developers and IT Database Administrator Mirant Corporation Jan 2005 – Mar 2005 Principal Consultant – Lead Oracle ERP System Analyst • Worked for CSC as Principal Consultant to lead the transition of the production support of the Global Oracle Financial & Procurement Application to the offshore team. • Served as the on shore coordinator to support the Global Oracle Financial & Procurement Application. Apr 2001 – Dec 2004 Lead Oracle ERP System Analyst • Conducted interviews to select the best fit candidate for both internal and consulting position; mentor and train junior level staff to ensure the continuity of the support organization; established a successful support personnel model by hiring/cross training in functional and technical skill; upward communication to Directors. • Managed and supervised 2 – 5 employees/contractors. • Served as the technical and functional lead in upgrading, supporting and re-implementing Oracle Financial (GL, AP, AR, CE, PO) and Project Accounting Global Single Instance with MRC. • Served as the Subject Matter Expert (SME) to the implementation of Oracle Order Management & Inventory module for the Jamaica business unit. • Lead the post implementation production support of Oracle Financial Global Single Instance and MRC. • Analyzed production issues / bugs and worked closely and proactively with Oracle Support to obtain / confirm the solution. • Lead the global consolidation and implementation of Oracle Financial and Discoverer (US, Hong Kong, Philippines). • Implemented and support 170 Markview Account Payables imaging workflow solution. • Design, implement and support the Oracle Financial TIBCO Adapter/interface. • Managed and lead the implementation of Hyperion Essbase solution for financial forecasting, including the integration between Oracle Financial and Hyperion Essbase solution. • Served as functional analyst and lead technical developer in the integration of various trading, logistic, and work order management systems (MAXIMO) into the Oracle Financial. • Lead the technical design and development of the integration of SABRIX Sales/Use Tax system into the Oracle Financial Suite. • Developed a creative automation solution for the Mark-To-Market accounting and Regional Gross Margin reporting. • Assisted the deployment of the Hotsite setup for Oracle Financial Suite and its integration with various other systems. • Assisted the Sarbanes Oxley 404 risk, control and procedure development and testing. • Assisted the development and deployment of the IT change management procedure and policy. Apr 2000 – Apr 2001 MedAssets.com Oracle Application Specialist Served as the functional and technical architect as well as the implementation lead in the corporate Virtual Distributor system deployment based on the extension of Oracle Financial (GL, AP, AR) and Oracle Supply Chain (PO, Inventory, and OE) systems. • Served as functional and technical architect to the Internet Invoicing and Payment functionality of the Corporate ASP Business to Business Internet application system. The technology is based on a custom Java/J2EE application on top of Oracle Payable. • Assisted the implementation of Internet Procurement functionality of the Corporate ASP Internet application system. The technology is based on a custom Java/J2EE application on to of Oracle Purchasing/SSP. • Developed and implemented technical database design to support the custom membership functionality of the Internet application system. This is to further refine the Oracle Multi Organization functionality. • Performed custom technical extension of Oracle Purchasing Approval WF functionality. • Performed requirement analysis, solution design, and development of the integration between estimating/rebate systems and Oracle Receivable systems • Performed functional and technical production support to the Internal Oracle Financial (OM, GL, AP, PO, AR, ADI, FA) and Corporate ASP Internet application system. • Lead the requirements analysis and configuration for the deployment of Oracle Financial into a newly acquired subsidiary. • Jan 1999 – Apr 2000 Noblestar Systems Corp. Oracle Financial Application Consultant Assisted clients with the implementation of Oracle Financial suite and migration from legacy system into Oracle Financial. • Feb 1996 – Jan 1999 PricewaterhouseCoopers Consulting IT Consultant • Assisted clients with Financial Application Software Selection process including the cost and benefit analysis; and Full life cycle Implementation of Oracle Financial System. RFP # 2977-10 Page 222 of 251 Jun 1993 - Oct 1993 T. Hiriyanto & Partners Public Accountant Financial Auditor • Worked in a team under direct supervision of an Audit Partner to perform an audit service for a large steel manufacturing. 1991 - 1993 STMIK Bina Nusantara Teaching Assistant • Taught and assisted college students in the Principle Accounting, Intermediate Accounting and Cost Accounting subjects. SIGNIFICANT ORACLE IMPLEMENTATION PROJECTS Sep 1999 – Mar 2000 Living.com / Shaw Furniture Galleries – Texas / North Carolina Order Management & Receivable Technical and Functional Team Lead • Implemented and upgraded its Oracle Application System. • Throughout the project my role was expanded and I was assigned to perform a Business Analyst role with the following responsibilities: • To integrate between Web application system and ERP/Supply Chain system (Oracle Financial R 11.03). • To implement standard and custom system solution for Order Return, Credit Card Payment, Gift Certificate/Coupon, and Refund processing. • To implement credit card lockbox integration. Mar– Aug 1999 • • • • National Fruit Product Co., Winchester – Virginia Functional Receivable Team Lead Migrated the AR system from Dun and Bradstreet to Oracle Receivable. Analyzed, designed, and built integration between the legacy Order Entry system and the newly implemented Oracle Receivable Designed retail deduction functionality within Oracle Financial. Assisted the implementation of Oracle Payable and Purchasing modules. Nov 1997 – Jan 1999 PT Virginia Indonesia Oil Company (VICO), Jakarta & Houston Oracle Financial Specialist • Analyzed, designed, built, and implemented Oracle Financials (GL, AP, AR, and CM) • Converted data from legacy system into Oracle Financials • Developed the following interfaces: • Legacy Payroll system into Oracle GL and AR; and AP • Legacy Inventory system into Oracle GL. • Legacy Travel system into Oracle GL and AR Jul 1996 - Jan 1997 • • • • • PT Telkomsel, Jakarta Functional Lead Implemented Oracle GL, PO and AP modules Performed the System Requirements Analysis & System Design Configured the Oracle General Ledger, Purchasing, Payable and Fixed Assets Developed and executed data conversion strategy, procedure, and programs, my role was expanded to serve as technical data conversion developer Designed new financial and accounting operating procedures RFP # 2977-10 Page 223 of 251 ALAN GREEN PROFESSIONAL PROFILE “Alan has over twenty years of experience in Finance, Accounting and Information Technology with over fifteen years experience working with Oracle Financials applications. Alan has worked in a variety of roles including developer, systems analyst, business analyst, business relationship manager and project manager. Alan excels at understanding complex business processes, requirements and issues and then designing and implementing automated application solutions that provide efficiency and value to the business” TECHNOLOGY Product Expertise: ● Oracle General Ledger ● Oracle Accounts Receivable ● Oracle Accounts Payable ● Oracle Fixed Assets ● Oracle Projects ● Oracle Project Contracts ● PowerPlant, PowerTax ● Maximo ● Documentum ● FormScape ● Oracle Human Resources ● Oracle Self Service HR ● Oracle Approval Management ● Oracle Application Developer ● Oracle Purchasing ● Oracle System Administration ● Oracle Application Desktop Integrator ● Oracle iExpenses ● Oracle Cash Management ● Hyperion Financial Management ● Hyperion Planning (Budgeting) ● SABRIX (Tax) ● Procurement Card (BE, AmEx) ● 170 Systems ● Oracle Payroll ● Oracle Application Object Library ● Oracle Multi-Org/MRC ● Oracle Workflow Administrator Technical Tools: ● Toad ● Oracle Applications versions 8.3, 9.4, 10.5, 10.7 NCA, 11.0.3, 11.5.5, 11.5.9 ● Oracle DBMS 6.x, 7.x, 8.x, 9.x ● Oracle Application Server 1.0.2.2, 9.0.x ● Oracle Developer 2000 ● Oracle Reports 2.0, 2.5, 6I ● Oracle Forms 2.3, 4.5, 6I ● Oracle Report Writer 1.1 ● Oracle Discoverer 3I, 6I, 10G ● Oracle Workflow Builder 2.1, 2.5 ● Oracle SQL Net 2.x, 8.x ● Apache Server ● SQL, PL/SQL, SQL Loader ● Visual Basic ● Unix Administration ● Sun Solaris and HP-UX ● UNIX shell and host scripts ● Windows NT, 2000 and XP ● Citrix ● Crystal Reports ● Opalis Report ● IDMS Cobol ● Fortran ● IBM JCL ● VM/CMS, TSO MVS ● Hyperion Essbase ● Microsoft Office products INDUSTRY AND CLIENT HISTORY Utilities: Green Mountain Power, South Mississippi Electric Power Association (SMEPA), Mirant Corporation, Southern Energy, Georgia Power Aerospace: Gulfstream Aerospace Telecommunications: CellSouth, Cingular Wireless, Cox Communications Manufacturing: Union Camp Corporation LEADERSHIP • IT Director at Cingular Wireless • Department manager responsible for 12 direct report employees and $2 million annual budget • Practice Director at Dinero Solutions PROJECT EXPERIENCE Oracle Practice Director - Dinero Solutions January 2007 – Present • Project Manager for the Oracle E-Business Suite Release 12 upgrade project at Green Mountain Power in Burlington, Vt. The applications being upgraded to R12 include Financials, Supply Chain, HRMS, OTL, and EAM. The upgrade also includes numerous custom interfaces, extensions, and reports. Managing a team of 8 Oracle functional and technical consultants working on the upgrade in addition to the GMP IT staff and users involved in RFP # 2977-10 Page 224 of 251 • • the project. Overall responsibility for planning, organizing, and directing the efforts of all resources involved in the project to deliver the project successfully within the specified timeline and budgeted dollars. Project is due for completion in June 2009. Project Manager for the implementation of Readsoft into the Oracle Financials Applications for Convergent Resources Inc. This is the first time Readsoft has been implemented into an Oracle Applications environment hosted by Oracle On-Demand. The project team includes resources from CRI, Dinero Solutions, Readsoft, and Oracle On-Demand. The roject is on track and set for completion in March 2009. Project Manager for the Oracle E-Business Suite implementation at South Mississippi Electric Power Association (SMEPA). Managed a team of 12 Oracle functional and technical consultants to implement 24 Financials, Supply Chain, and HR / Payroll applications. This project included overall systems design and integration, conversion of data from legacy applications, streamlining business processes across the business, and development of numerous application extensions required by the business. Worked closely with the SMEPA Director of CIS to manage and direct project activities, timelines, deliverables, and resources. The project was implemented on-time, on budget, and was very successful for the business. Currently working on supporting the applications in production and transitioning support to SMEPA IT resources, tweaking integration automation with other applications, and developing additional reports requested by the business users. Also discussing possible future projects that SMEPA may want to consider with the IT Director. Manager, Oracle Services Delivery - Dinero Solutions April 2006 – December 2006 • Oracle Services Delivery Manager for several Dinero Solutions clients in the Atlanta Metro area. Developed Responses to Requests for Proposals, Statements of Work, and Hour and Dollar Estimates for Oracle Projects ranging from large application implementations to smaller, focused projects including Oracle upgrades, single application implementations or add-ons, integration with other applications, customizations to Oracle applications, and extensions to Oracle applications delivered functionality to meet strict business requirements. Continued to work with business clients and IT management throughout the project to ensure Dinero resources and deliverables were meeting expectations, the timeline for each project was being adhered to, and any corrective action needed was immediately taken. • Project Manager for the Oracle Global E-Business Suite implementation at Internet Security Systems. Came on board in the later phases of the project to help resolve issues and ensure the go-live timeline and business requirements were met. Worked with ISS IT Management to perform a health check on the project and implement changes needed to get back on track. The project was divided into phases with Financials and Order Mgmt going first and was successfully implemented on-time. IT Director - Cingular Wireless April 2005 – December 2005 • Lead the post-implementation support team for Oracle Financials suite of applications within Cingular Wireless. • Lead projects to implement new Oracle functionality with the Financials Suite and with new sites at Cingular. • Oversight of the development and implementation of custom enhancements requested by the business users including custom financial statements, detail transaction reporting, and integration of Oracle Financials with 3rd Party applications. • Coordinated activities with the Cingular Supply Chain team for the seamless integration of the Oracle Applications within the Suite and between custom developed “in-house” applications. November 2004 – March 2005 Oracle Project Manager - Cox Communications • Oversight of the implementation and support of the Oracle Financials suite of applications for Cox in a national phased roll-out. • Lead projects to implement Oracle Financials release 11.5.10 applications including GL, AP, AR, FA, and PO. • Oversight of the development and implementation of custom enhancements requested by the business users including custom financial statements, detail transaction reporting, and integration of Oracle Financials with 3rd Party applications. • Worked with the Accounting group and served as the “in-house” expert on all aspects of Oracle Financials applications including system, database, and server administration. Manager Financial Accounting Systems - Mirant Corporation April 2001 – November 2004 • Participated in the PREMIR program, a $50 million program to enhance and consolidate Mirant’s global Financial Accounting Systems including Oracle Financials GL, AP, AR, CM, Projects, Purchasing, Fixed Assets, Budgeting, Cash Flow, and Business Scorecard. • Lead the following: re-implementation of all Oracle Financials applications with a new global FERC based Chart of Accounts; the initial implementation of Project Costing and Project Contracts; and consolidation of all worldwide instances of Oracle Financials into a Global Single Instance (GSI). Project budget was $14 million. Successfully completed the project on schedule in 18 months and $2 million under budget. Managed and directed a large team of internal and external resources to accomplish the goal. • Responsible for worldwide support of Mirant Financial Accounting applications including managing up to 12 direct reports and a department budget of $2 million. • Responsible for performance management process, coaching, and development of team members. • Responsible for managing vendor relationships, customer expectations and service, and coordination of efforts of diverse IT support groups. • Responsible for Oracle instance strategy and software development life cycle (SDLC) • Responsible for patching strategy, testing the applications, scheduling and communicating upgrades and outages, and working with end users to ensure their needs are met quickly and efficiently Responsible for integration of other applications into Oracle Financials including but not limited to Maximo, Sabrix, GMS, Indigo, Endur, P-Card, • Hyperion Planning and Financial Mgmt, Documentum • Responsible for development and implementation of end user reporting strategy, tools, and training May 1998 – April 2001 Manager Financial Accounting Systems - Southern Energy • Managed the portfolio of Accounting applications used at Southern Energy including Hyperion Enterprise and Oracle Financials suite of applications. • Provided functional and technical management and direction for all Accounting applications. • Directed several high priority projects during this timeframe including implementation of SHIPS/STARS payroll/timekeeping applications and integration with Oracle Financials, upgrade of Oracle Financials applications to release 11i, implementation of Oracle HR and Payroll applications (due to spinoff from Southern Co.). • Built a strong team of technical resources to support and enhance the Accounting applications as needed by the business. RFP # 2977-10 Page 225 of 251 • • • • Responsible for the integration of acquired generating assets into Accounting Operations applications. Consulted and assisted with the implementation of Oracle Financials in Europe. Managed working relationships with Southern Company Services IR organizations to partner in areas where expertise and resources could be shared for business advantages. Managed relationships with external vendors that provided applications software and support services, consulting or contract programming services, and training and development offerings needed to accomplish business initiatives. Oracle Product Manager - Southern Company April 1992 – May 1998 • Implemented and supported the Oracle Financials suite of applications for Southern Electric International (SEI). Lead projects to implement Oracle Financials release 8.3 applications including GL, AP, AR, FA, and PO. • • Developed and implemented custom enhancements requested by the business including a Construction Cost Accounting application, accounting period close financial statements and detail transaction reporting, integration of Oracle Financials with ADP payroll application, Maximo plant maintenance application, and several applications implemented to operate the Energy Marketing business. • Responsible for integration of acquired generation assets into SEI Accounting Operations applications. • Worked directly in Accounting Operations group and served as in-house expert on all aspects of Oracle Financials applications including system, database, and server administration. • Consulted and assisted with the implementation of Oracle Financials in Hong Kong and Philippines. Senior Developer and Business Analyst - EDP Consultants Dec 1987 - Apr 1992 • Key participant in the design, development, conversion, implementation, and production support of Georgia Power's Accounting, Materials, and Procurement System (AMPS). • Converted data from CICS Materials Management System to IDMS/ADSO AMPS system. • Implemented and supported the Physical Inventory, Material Replenishment, and Construction Jobs subsystems. • Expert in troubleshooting and resolving data integrity errors for the entire AMPS system. Senior Information Systems Analyst- Gulfstream Aerospace • • • June 1983 - Jan1988 Group leader of manufacturing applications programming team. Analyzed, designed, programmed, tested, and implemented Cullinet Integrated Manufacturing System software. Member of Strategic Technical Planning Team chartered to develop information resources procedures/guidelines, roles/responsibilities, system development methodology, and hardware/software environment technical architecture. CAREER HISTORY Dinero Solutions, Duluth, GA, Practice Director April 2006 - present Cingular Wireless, IT Director April 2005 – December 2005 Cox Communications, Assistant to Director of ERP Applications November 2004 – March 2005 Mirant Corporation, Manager Financial Accounting Systems April 2001 –November 2004 Southern Energy, Manager Financial Accounting Systems May 1998 – April 2001 Southern Company, Oracle Product Manager April 1992 – May 1998 EDP Consultants, Senior Developer and Business Analyst December 1987 – April 1992 Union Camp Corporation, Supply Chain Analyst March 1978 – September 1981 EDUCATION & SPECIALTY TRAINING GEORGIA STATE UNIVERSITY, Atlanta, Ga. 30303, Sept. 1989 – March 1993 Graduated Cum Laude, M.B.A. Degree in Corporate Finance. Classes combined advanced business curriculum with corporate financial management specialization UNIVERSITY OF GEORGIA, Athens, Ga. 30605, Sept. 1981 - June 1983 Graduated Magna Cum Laude, B.B.A. Degree, Management Information Systems Classes combined general business and computer science curriculum. ARMSTRONG STATE COLLEGE, Savannah, Ga. 31406, Sept. 1978 - June 1981 Classes consisted of core curriculum for Business Administration majors. Certified by APICS in Production and Inventory Management RFP # 2977-10 Page 226 of 251 DAVID DOZIER, CPA PROFESSIONAL PROFILE “Mr. David Dozier is a CPA with more than fifteen years industry experience with over 5 years experience as Functional Analyst with technical skills implementing, upgrading and supporting Oracle Financials and Projects Release 10.7, 11 and 11i. Mr. Dozier has extensive oracle application experience in various industries including gas / electric utility, telecommunications, aerospace, retail, and information technology industries. In addition to his implementation, upgrade and design skills, he has an extensive background in business process design and re-engineering, documentation, and training.” TECHNOLOGY Engagement Expertise: ● Project Management ● Software Development Lifecycle ● Applications Integration ● Business Process Design ● Data Conversion ● Applications Development ● Customization Design/Integration Product Expertise: ● Oracle General Ledger ● Oracle Fixed Assets ● Oracle Accounts Payable ● Oracle Projects (Costing, Billing etc) ● Application Desktop Integrator ● Enterprise Planning and Budgeting ● Plant Accounting ● Oracle Purchasing ● Oracle Accounts Receivable ● Activity Management Gateway ● iExpenses ● Oracle Treasury ● Report Manager Technical Tools: ● Oracle Financials 10.7, 11.0, 11i, 12 ● FAS for Windows ● Microsoft Office Products ● Hyperion Financial Management (HFM) ● Toad (SQL / PL SQL) ● SAP ● Hyperion Enterprise ● Quickbooks Pro INDUSTRY AND CLIENT HISTORY Utilities: Green Mountain Power, Mirant Corporation, Cap Rock Energy, British Columbia Transmission Corp., Avista Utilities, Colonial Pipeline, Jamaica Public Service, South Mississippi Electric Power Association, Bangor Hydro Electric Telecommunications: Cbeyond Communications, Cell South Information Technology Internet Security Systems Defense BAE Transportation: CSX Railroad, Bennett Trucking Group Retail: Chick-Fil-A Healthcare: NDC Healthcare Services Convergent Resources Inc., Allconnect Inc. Manufacturing Vulcan Materials Company EMPLOYMENT Dinero Solutions May 2004 - Present Senior Consultant • Functional Lead for E-Business Suite implementations. • Providing ongoing functional support for various companies, both onsite and remotely. Mirant Corporation Oct 2001 - May 2004 Oracle Financials and Projects Implementation Lead • Manage re-implementation of Oracle Financials for US, Hong Kong, and Philippines locations including GL, AP, PO, AR, and iExpenses into a Global Single Instance working with Oracle Consulting. RFP # 2977-10 Page 227 of 251 • • • • • • • • • • • Lead implementation of new Oracle module - Project Accounting (PA) into Global Single Instance for US, Hong Kong, and Philippines locations. Assist in implementation of new Hyperion Financial Management software to replace Hyperion Enterprise used for consolidations and external reporting. Act as business stakeholder for Project Accounting Group for all key design, development, and process decisions. Create and develop all necessary day to day, month-end, and year-end process and procedures for operation of new Oracle Projects module. Assist Accounting group in design, development, and creation of new FERC chart of accounts based on business needs, requirements, and future growth. Lead re-engineering of all accounting related processes and procedures based on system design changes. Assist in re-design and re-development of all system interfaces as a result of chart of account changes and implementation of new Oracle Projects module. Evaluate need for new interfaces as result of new Oracle Projects Module and assist in design and development of new interfaces. Review and assist in reconciliation of all data conversion to the new system. Assess all Oracle Consulting AIM documents for re-implementation project. Provide all end-user training on all Oracle Financial and Project Applications CBeyond Communications, Corporate Accounting Manager August 2000 - October 2001 March 2000 – August 2000 Flooring America Inc, Corporate Accounting Manager Intercontinental Metals Export, Controller & Director of Systems Mirant Corporation, Senior Energy Accountant June 1998 – March 2000 September 1994 – June 1998 PROFESSIONAL EXPERIENCE • Bangor-Hydro Electric Company o Functional Lead for the upgrade to 11i of GL, AP, AR, PO, Inventory, PA, and FA applications, including process changes and implementation of new functionality. o Provide ongoing functional support for all of the Oracle Financials. • Green Mountain Power o Functional Lead for the upgrade to R12 of GL, AP, AR, PO, Inventory, PA, and FA applications, including process changes and implementation of new functionality. Implement secondary ledger functionality to handle regulatory and external reporting requirements in preparation for IFRS changes. o Implement Project Billing functionality including design, setup, testing, and process engineering. o Implement NACHA Electronic Payment processing. o Provide ongoing functional support for all of the Oracle Financials, both remotely and onsite. • Avista Utilities o Assist in implementation of 11i for GL and AP. Included testing, setup, and process engineering. • Cap Rock Corporation o Functional Lead for the implementation of GL, AP, PO, INV, PA and FA in 11i. Included the design, process engineering, and testing of all for all applications. • British Columbia Transmission Company o Functional consultant for the implementation of PA and FA in 11i. Included the design, setup, and testing for both applications. • Jamaica Public Service o Functional Lead for the redesign of the chart of accounts structure in Oracle GL. Included the analysis and testing of scripts to update the structure and all necessary data in various Oracle subledger applications. • BAE o Functional Lead for the implementation of FA in 11i. Included the design, process engineering, and testing for both applications, including interfaces from handheld devices into FA for physical inventories. • Bennett Trucking o Functional consultant for 11i implementation responsible for reporting both internal and external (ADI, Drilldown, custom themes, custom macros, training, and documentation). • Convergent Resources Inc o Functional lead for upgrade to 11i from 10.7 for GL, AP, and AR in an Oracle On-Demand environment. o Functional Lead for interface of invoices into Oracle AR in a hosted instance. Included the design and testing of the interface. o Functional / Technical Lead for implementation of Readsoft InvoiceIT software to facilitate AP invoice electronic scanning and approval. o Provide ongoing functional support. RFP # 2977-10 Page 228 of 251 • CSX Railroad o Financial Statement reporting support for railroad provider in Florida. Included report writing, training, and documentation. • Allconnect Functional consultant for 11i implementation responsible for reporting both internal and external (ADI, Drilldown, custom themes, custom o macros, training, and documentation). o Functional lead for an interface of invoices into Oracle AR. Included the design, process engineering, and testing of the interface. o Provide ongoing functional support. • Chick-fil-A o Functional consultant for the implementation of PA in 11i. Included the design, setup, process engineering and testing of all application functionality. Included the implementation of new capitalization and asset accounting functionality. • NDC Healthcare o Government Contract Project billing solution including design, setup, and testing. o Financial Reporting assistance using FSG / ADI functionality. • Colonial Pipeline o Functional Lead for the implementation of FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for the application, and the design, setup and testing of all application functionality. Included the implementation of new asset accounting functionality. • Internet Security Systems o Functional consultant for the implementation of Oracle Applications 11i. Included functional design work to support multiple GL books, multiple Operating Units, multiple languages and multiple currencies for divisions of the company in North America, South America, Europe, Asia and Australia. • South Mississippi Electric Power o Functional Lead for the implementation of GL, AP, iExpenses, AR, CM, EPB, Treasury, PA and FA in 11i. Included the design, setup, process engineering, reporting, and testing for all applications. Included interfaces to external applications, such as Maximo work management system. • Cellular South o Functional Lead for support of the Oracle Applications 11i. o Functional Lead for iExpense implementation including credit card interface. • Vulcan Materials o Functional Lead for the implementation of PA and FA in 11i. Included the design, setup, process engineering, and testing for the applications. Included the implementation of new capitalization and asset accounting functionality and integration with Enterprise Asset Management. o Provide consulting support for other oracle financial applications (GL, AP, AR, PO, Inventory). EDUCATION & SPECIALTY TRAINING Georgia State University, B.B.A., Accounting (GPA 3.72) Certified Public Accountant – Georgia American Institute of Certified Public Accountants Georgia Society of Certified Public Accountants Certified Internal Quality Auditor (ISO 9000) RFP # 2977-10 Page 229 of 251 JEFFREY C. MACDONALD SUMMARY OF QUALIFICATIONS Functional Financial Analyst specializing in the design and implementation of PeopleSoft Project Cost, Contracts and Grants Management. Most recent experience involves the implementation 9.0 PeopleSoft Project Cost and Grants. PEOPLESOFT EXPERIENCE IBM (Albany, NY) Sep. 2009 – Present I am serving as the Functional Lead for a statewide agency implementation of 9.0 Project Costing and Grants. Primary responsibilities include the gathering and assessment of requirements, design of the Projects/Grants system, and preparation of a to-be prototype and delivery of several pilot sessions to the User community. Additional roles include the design of Commitment Control using the Project field as a Control Chartfield. Commitment Control functions included the creation of Funding Source allocations that were designed to coincide with Fund Distributions in Project Cost. Project Cost Budgeting was achieved through either Budget Journals in Commitment Control for non-Grants related Projects or directly to the Project in Grants for Grants related Projects. The implementation involves the coordination with several Project Cost touch points including: Purchasing, Accounts Payable, General Ledger, Contracts, Grants, Billing and Accounts Receivable. BearingPoint (Tysons Corner, Virginia) Aug. 2008 – Mar. 2009 I am currently involved in the continued support and enhancement of BearingPoint’s 8.4 Project Cost/Contracts system. Functions include production support, enhancements, report development, query development, training material development and sundry configuration requests to the existing Projects system. Other tasks include the identification and remedy of Project/Contract hierarchy setup issues, including the development and testing of scripts to correct for erroneous data entered in the system. I also have provided ongoing training to the Contract Analyst group with regards to Project/Contract setup. Harris Corp. (Melbourne, FL) Mar. 2008 – Aug. 2008 I served as the Functional Lead for a Project Cost 9.0 implementation. The main responsibilities of the position focused on the design and build of a Project system that was complemented with a Contracts system that was being implemented simultaneously. Key responsibilities also included the preparation and execution of test scripts and reconciliation of Projects to the other financial modules. Extensive testing of rate setup and the Pricing Engine execution were performed; including the testing of variance pricing. BearingPoint (Tysons Corner, Virginia) Jun. 2005 – Feb. 2008 I was involved in the continued support and enhancement of BearingPoint’s 8.4 Project Cost/Contracts system. Functions include production support, enhancements, report development, query development, training material development and sundry configuration requests to the existing Projects system. Other tasks include the identification and remedy of Project/Contract hierarchy setup issues, including the development and testing of scripts to correct for erroneous data entered in the system. I also have provided ongoing training to the Contract Analyst group with regards to Project/Contract setup. Accenture - FDIC (Washington, DC) Mar. 2004 – May 2005 I served as the Functional Lead for a Project Cost 8.4 implementation. The focus of the position is primarily around design, build, preparation and execution of test scripts. Touch points of Projects include PO, AP, AM, GL and T&L. Additional functions of the position include the preparation of detailed reporting specifications and the preparation of end user training materials. Nextel (Reston, Virginia) Feb. 2003 – Feb. 2004 Served as the Functional Projects Lead on an initial implementation of PeopleSoft Projects 8.4. The assignment includes the implementation of best business practices, design, configuration, testing and training. Focus on touch points between Projects, PO, AP, T&L, AM, GL and external interfaces. Duke Fluor Daniel (Charlotte, North Carolina) Aug. 2002 – Jan. 2003 Served as the Functional Projects Lead on an initial implementation of PeopleSoft Projects 8.4. The assignment included the definition of best business practices, design, configuration, testing and training. Focus was placed on the touch points between Projects, Accounts Payable, Purchasing, Contracts, Billing, Accounts Receivable, General Ledger and external interfaces. Quintiles (Durham, North Carolina) Mar. 2002 – Aug. 2002 Served as the Functional Projects Lead on an upgrade assignment. The assignment included both design and build of PeopleSoft Projects. Other duties included testing and User training. USinternetworking, Inc. (Annapolis, Maryland) Mar. 2001 – Feb. 2002 I served as the Functional Projects Lead for the upgrade from version 7.5 to 8.0 Projects. The engagement required a total re-design of Projects as well as defining Projects’ integration with the new PS Contracts module. Extensive work performed on the touch points between Projects and Asset Management. The RFP # 2977-10 Page 230 of 251 job went from defining the initial project scope, detailed design, configuration, training through production support. Sierra Pacific (Las Vegas/Reno, Nevada) Jul. 2000 – Mar. 2001 I served as functional team lead to Sierra’s PeopleSoft Projects. Responsibilities include, but not limited to production support for the Projects User community. Worked on the enhancement of delivered Application Engine processes to meet Sierra’s detailed business requirements. Other tasks included: the development and testing of new Project based reports, the design and testing of Project based queries, the design and configuration (SQA Robot) of a New Business Unit (merger related) and the formal training of Sierra’s Project Users. EPRI (Palo Alto, California) Dec. 1999 - Jul. 2000 I served as team lead for EPRI’s Phase II Projects (Version 7.5) enhancement effort. Involved in assessing Phase I use of Projects and defining Phase II requirements. Responsibilities included the detailed testing of Order Lines passed from PeopleSoft Order Management to Projects. Duties included the development of several new processes within Projects, along with related records, panels and reports to support EPRI’s Funding Management and Revenue Recognition requirements. Insignia (Greenville, South Carolina) Apr. 1999 - Oct. 1999 I served as the project lead for Insignia’s design and implementation of PeopleSoft Projects (Version 7.5). Duties included the design of a “bolt-on” piece to Projects to support Insignia’s brokerage accounting requirements. Design included the construction of a working prototype that included a new set of panels and record definitions. The prototype was presented to the extreme upper levels of management at Insignia and received very positive acceptance. In addition, met with users to determine how delivered PeopleSoft Projects could be used to more effectively manage the tracking of Insignia’s lease build-out charges. Prepared both conceptual and detailed design documents. Allied Van Lines (Chicago, Illinois) Jul. 1998 - Apr. 1999 I served as the project lead for Allied's design and implementation of PeopleSoft General Ledger (Version 7.5). I was involved in conducting a series of fit-gap analysis sessions with system users to determine optimal use of delivered software as well as any required customizations. Duties included the mapping of client's existing financial structure into PeopleSoft's use of Business Units and ChartFields. Prepared a preliminary Scope Document that served as a guideline for future prototyping (fit-gap) sessions. WinStar (Tysons Corner, Virginia) Oct. 1997 - Jul. 1998 I served as the project lead for WinStar's design and implementation of PeopleSoft General Ledger (Version 6.0). Duties included the conducting of a series of fit-gap analysis sessions with users to determine required customizations as well as optimal use of the delivered PeopleSoft functionality. Duties included the determination of ChartField values and Business Unit structure. Subsequently spent four months in the capacity of General Ledger production support. United Space Alliance (Titusville, Florida) June 1997 - Oct. 1997 I served as the project lead for USA's design and implementation of PeopleSoft Projects. Lead fit-gap analysis sessions, which addressed both USA's internal project requirements as well as NASA, predicated reporting requirements. Specific challenges included the blending of two sets of corporate requirements; those of USA Houston with those of USA Florida. Litton Amecom (College Park, MD) Mar. 1997 - Jun 1997 I served as project lead for Litton Amecom's implementation of PeopleSoft General Ledger. Activities included prototyping sessions with a representative group of functional users as well as designing a conversion strategy for the conversion of legacy data. QUALCOMM (San Diego, California) Nov. 1996 - Mar. 1997) I served as the project lead for QUALCOMM's implementation of PeopleSoft Projects for several QUALCOMM entities. Experience included direct involvement in the determination of the optimal Business Unit structure for QUALCOMM in terms of Projects and General Ledger. Conducted prototyping sessions with representatives from QUALCOMM and its related subsidiaries to determine specific requirements and how the PeopleSoft can be optimally used to achieve such. GTSI (Chantilly, Virginia) Aug. 1996 - Nov. 1996 I served as the project lead for the design and implementation of PeopleSoft Projects at GTSI. The rapid implementation focused on using Projects in a strictly "vanilla" format, without any customization. Microcell (Montreal, Canada) Mar. 1996 - Jul. 1996 I served as the project lead for the design and implementation of PeopleSoft Project Cost. Conducted a series of prototyping sessions with the functional users to determine how the delivered PeopleSoft functionality can be best used to meet Microcell's requirements. EDUCATION UNIVERSITY OF MARYLAND, College Park, MD Bachelor of Science, Accounting RFP # 2977-10 Page 231 of 251 KARUNAKARAN JAYARAMAN (JK) Summary A results-driven, high-energy, senior information technology professional with over 20 years experience. Experience includes 17 years of Oracle environment with 12 years in Oracle Applications. Industry experience includes manufacturing, distribution, supply chain and finance in business lines such as Chemical, Jewelry, Bakery, DotCom, Retail, Warehouse and Distribution and Shipping Line. Developed, implemented, and managed: Offshore Delivery Center • Application Outsourcing • Business and Technology strategies • • Technical architectures and infrastructures • Technology and business operational areas • System development and integration projects Business Process Improvement projects • Custom solutions • Oracle Application Modules ♦ ♦ ♦ ♦ ♦ ♦ Order Management WMS Bills of Material MRP Accounts Receivable EAM ♦ ♦ ♦ ♦ ♦ ♦ Shipping Configurator Work in Process ASCP Accounts Payable Field Services ♦ ♦ ♦ ♦ ♦ ♦ Advance Pricing Oracle Costing Quality Purchasing General Ledger Install Base ♦ ♦ ♦ ♦ ♦ Project Planning/Budgeting Process Improvement IT Operations Management IT Strategy and Execution Pre-Sales Activity ♦ ♦ ♦ ♦ ♦ Application Development Systems Implementation Business Process Re-engineering Risk and Operational Assessment Team Building and Leadership ♦ ♦ ♦ MS Office Products Discoverer PL/SQL ♦ ♦ AIM (Methodology) SQL*Plus Leading Abilities ♦ ♦ ♦ ♦ ♦ Program Management Account Management Project Management Resource Management Offshore Management Other Abilities ♦ ♦ ♦ MS Project Workflow Builder OCD EDUCATION, Training and Certification • • • • Masters Degree in Commerce and Business (M.Com) from Bharathi Dasan University, 1988 Masters Certificate in Oracle Applications in 1998 by Oracle Corporation Successful completion of “Leadership” workshop provided by Oracle Corporation in 1999 Successful completion of “Project Managers” workshop by Oracle Corporation in 2001. RFP # 2977-10 Page 232 of 251 Project Detail 1. PMC Biogenix (PMC Group) / Chemical Manufacturing Modules EAM and Oracle Advance Collection Version 11.5.10 Period Jun–08 to Aug-08 Role Project/Functional Lead / Business Analyst Team Size Off Shore – 3 Resources Job Profile • Implemented EAM and Oracle Advance Collections • Created and maintained project plans. • Maintained Project budget and profitability Sheet. • Conducted Periodic status meeting with Off-shore and On-site teams. • Presented Status update to client’s senior management in steering committee meetings. • Coordinated between Off-shore and On-shore team members. • Mentored on-site and off-shore team • Maintained change control process 2. PMC Biogenix (PMC Group) / Chemical Manufacturing (SAP to Oracle Conversion) GL, AR, AP, OM, WSH, QP, INV, BOM, WIP and custom QA&COA Modules 11.5.9 Version Jan–08 to May-08 Period Project/Functional Lead / Business Analyst Role Team Size On-Site – 2 Resources Off Shore – 10 Resources Job Profile • Successfully converted SAP to Oracle Application 11i in 90 days. • Implemented Oracle 11i Suite INV & Costing • Lead Distribution and Supply chain modules. • Designed and delivered custom QA & COA (Certificate of Analysis) modules fully integrated with Oracle Applications developed offshore. • Conducted Periodic status meeting with Off-shore and On-site teams. • Presented Status update to client’s senior management in steering committee meetings. • Created BR100 and setup INV and Costing modules 3. Stuller Settings / Jewelry Manufacturing Modules OM, AR, Shipping, Pricing and Custom WMS Version 11.5.10 Period Jan–06 to Apr-08 Role Business Analyst and Architect Team Size On-Site – 8 Resources (Stuller’s Team) Off Shore – 8 Resources Job Profile • Designed and delivered custom WMS module based on Workflow fully integrated with Oracle Applications Order Management, Shipping and Configrator modules. • Designed and delivered workflow customizations in Order Management to work with custom WMS module by passing shipping module. • Created and maintained project plan and Instance plan. • Created and Tracked Issue log for implementation. • Conducted Periodic status meeting with Off-shore and On-site teams. • Presented Periodic status reporting to steering committee and senior management. • Mentored on-site and off-shore team. • Maintained change control process. 4. Life Fitness / (Fitness Equipment Manufacturing) Modules AR, OM, WSH, Oracle Field Service, Service Contract, Preventive Maintenance (MRO), Install Base and Shipping Server Integration Version 11.5.8 Period Mar–05 to Dec-05 Role Project Lead / OM & Install Base consultant Team Size On-Site – 4 Resources Job Profile • Configured OM setups that are required to integrate Oracle Field Service module. • Implemented Oracle CRM module Install Base • Delivered solutions for various CRM modules • Integrated shipping with a third party vendor for connecting to different careers. • Designed and tested all loaded Open Install base items. • Conducted periodic status meeting and reporting same to Project Manager • Mentored and assisted team members on their tasks. • Maintained change control process RFP # 2977-10 Page 233 of 251 5. Stuller Settings / Jewelry Manufacturing Modules AR, OM, QP, CZ, WSH Version 11.5.8 Period Apr–02 to Jan-05 Role Architect / Business Analyst Distribution modules On-Site – 14 Resources Team Size Off-Shore – 8 Resources Job Profile • Implemented INV, Costing, OM, WSH & QP modules • Configured Advance pricing to work with extremely complex pricing that is very dynamic (Pricing based on gold/silver/platinum market prices). • Configured pricing module to work with an enhancement that helps sales consultants to do “Up Sale” during order entry process • Configured Order Management for a very high volume daily shipments • Responsible for Integrating Home grown COBOL WMS system with Configrator, Order Management, Shipping and Accounts Receivable modules. • Designed, enhancement to Order Line workflow for handling consignment inventory shipped to customers. • Designed defaulting of pricing Attributes based on various parameters through an extensive enhancement. • Defined custom constraints and defaulting rules in Order Management using dynamic database functions. • Configured a custom form that is integrated with Order Management for users to connect to Shipping server to quote shipping and Handling Charges while entering orders. • Provided Post production functional and technical support for all enhancements and modules implemented. • Mentored and assisted team members on their tasks. 6. PMC Crystal (PMC Group) / Chemical Manufacturing Modules GL, AR, AP, Cash Management PO, OM, WSH, QP, INV, BOM, WIP Version 11.5.9 Period Sep–04 to Oct-04 Project Lead / Business Analyst Inventory & Costing Role On-Site – 1 Resource Team Size Off Site – 4 Resources Job Profile • Implemented Oracle Applications INV and Costing modules • Created and maintained project plans. • Conducted Periodic status meeting with team members. • Provided Status update to client’s senior management in steering committee meetings. • Created BR100 and setup INV and Costing modules 7. PMC Lenco (PMC Group) / Chemical Manufacturing Modules GL, AR, AP, Cash Management, PO, OM, WSH, QP, INV, BOM, WIP Version 11.5.9 Period Jan–04 to Feb-04 Role Project Lead / Business Analyst Manufacturing modules Team Size On-Site – 1 Resource Off Site – 4 Resources Job Profile • Implemented Oracle Applications BOM, WIP & INV modules • Created and maintained project plans. • Maintained Project budget and profitability Sheet. • Conducted Periodic status meeting with team members. • Provided Status update to client’s senior management in steering committee meetings. • Maintained change control process • Created BR100 for INV, BOM, WIP modules • Setup INV, BOM and WIP modules 8. Retriever Payment Systems / Credit Card Processing Modules AR, Sales Compensation, PO and OM Version 11.5.5 Period Nov–01 to Mar-02 Role Lead / Developer Team Size On-Site – 12 Resources Job Profile • Developed and delivered custom data collector for Sales Compensation. • Developed and delivered Automatic PO receipts for drop-ship Sales Orders using ASN (Advance Shipment Notice). • Performed Code Review of all programs written by technical team. • Mentored and assisted other team members where required • Maintained change control process. • Assisted other team members in different interfaces and APIs • Compiled all status report for team lead / project manager. 9. Kirby Marine / Marine & Rail Engine Manufacturing Modules Costing, OM and AR RFP # 2977-10 Page 234 of 251 Version Period Role Team Size Job Profile 11.5.3 Aug–01 to Oct-01 Analyst On-Site – 3 Resources • Developed and delivered Standard Cost loading process. • Developed and delivered Open Credit Memos loading process • Developed and delivered Automate RMA creation for Core products. 10. Pizza Hut (Pilot Project) / Retail Modules OM, CZ, Oracle Scripting, Costing and QP Version 11.5.3 Period May–01 to Jul-01 Role Team Lead Team Size On-Site – 5 Resources Job Profile • Customized Order Management Sales Order Entry Screen to work with Oracle Scripting. • Designed solution for CIO (Configurator Interface Object) to work within Oracle Scripting. • Performed Application tuning for Order Management, Configurator and Pricing to work effectively with IVR (Interactive Voice Response) system. 11. Efficient Network / Electronic Manufacturing Modules AR,AP,PO,OM and FA Version 11.5.3 Mar–01 to Apr-01 Period Team Lead / Business Analyst Role On-Site – 3 Resources Team Size Job Profile • Provided a road map for merging two different Operating Units in to single operating unit. • Assisted and Mentor Client’s resources on developing the solution mentioned above. • Provided Periodic status update to client’s project manager. 12. Bimbo Bakery / Food Products Manufacturing (Breads, Buns, etc.) (SAP to Oracle Conversion) Modules GL, AR,AP,PO,OM, INV, BOM, WIP, HR and PAY Version 11.5.3 Period Apr–00 to Feb-01 Role Team Lead Team Size On-Site – 21 Resources Job Profile • Provided solution to integrate Route Management System with MRP, OM, INV and AR. • Coordinated with third party vendor to integrate Oracle Applications with ‘Route Management System’. • Created and maintained project plan. • Formed an on-site team. • Conducted Periodic status meeting with technical team. • Provided Periodic status reporting to third party vendor who was managing the project. • Mentored and motivated the technical team. • Maintained change control process. 13. Onvia.com / B to B Service provider Modules GL, AR,AP,PO Version 11.5.3 Period Jan–00 to Mar-00 Role Analyst Team Size On-Site –2 Resources Job Profile • Provided solution to integrate Onvia.com web portal with Oracle Applications for following process: ¾ Created / updated Customers ¾ Created / updated Accounts Receivables ¾ Created / updated Accounts Payables 14. Security Leasing Partner / Financing Modules GL, AR,AP,PO, OM Version 11.5.3 Period Jul–99 to Nov-99 Role Co-Lead / Analyst Team Size On-Site – 8 Resources Job Profile • Enhanced AR Transaction screen to handle automatic profile change (GL CCID change). GL CCID dynamic creation and assign to proper segment rollups when required. • Designed Custom Statement and Dunning Letters • Developed Customer with Address, Contact, Bank A/C, and etc Load. • Developed AR Open Invoice loading process RFP # 2977-10 Page 235 of 251 • • Provided Post production functional and technical support of all modules implemented. Assisted other team members with APIs they may need help on 15. Living.com / B to C (Online Furniture selling) Modules GL, AR,AP,PO, OM Version 11.5.3 Period Apr–99 to Jun-99 Role Analyst Team Size On-Site – 4 Resources Job Profile • Provided solution to integrate Onvia.com web portal with Oracle Applications for following process: ¾ Created / updated Customers ¾ Created / updated Accounts Receivables 16. Great Lakes Higher Education/ Student Financing Modules GL, AR,AP,PO, OM Version 11.5.3 Period Jul–98 to Mar-99 Role Team Lead / Analyst Team Size On-Site – 5 Resources Job Profile • Customized Account Generator workflow to handle requirement on Expense Vs Capital Pos. • Integrated Oracle Applications with home grown Mainframe systems. Developed following interfaces that periodically synchronize two systems: ¾ AR Invoice ¾ AP Invoice ¾ GL Transactions • Designed and assisted other team members in Customer, Vendor, GL CCID, etc. • Provided Post Production Functional and Technical Support on above mentioned modules. 17. AAR Cooper / Boing Parts Manufacturing and Distribution Modules GL, AR,AP,PO, OE, INV, Version 10.7 NCA Period May–98 to Jun-98 Role Analyst Team Size On-Site – 11 Resources Job Profile • Developed loading process for following : ¾ Inventory Item ¾ Item Cross Reference ¾ Item Categories ¾ Price List ¾ Item Opening Stock ¾ Item Cost RFP # 2977-10 Page 236 of 251 Scott M Singer PROFESSIONAL PROFILE Mr. Singer is a business professional with over 11 years of technical and functional consulting experience. This includes a wide range of consulting engagements for multiple industries. Skills include solutions architecture, Oracle Applications, and broad experience with Oracle tools and technology. TECHNOLOGY Skills: ● Project Management ● Requirements Definition ● Technical Architect ● Business Analyst ● Solution Design ● Software Development Product Expertise: ● Oracle Human Resources ● Oracle Payroll ● Oracle Discoverer (User & Administration) ● Oracle Payables ● Oracle Projects ● Oracle Supply Chain ● Oracle Application System Administration ● Oracle Workflow ● Oracle Business Intelligence ● Oracle Fixed Assets ● Oracle General Ledger ● Oracle Inventory Technical Tools: ● SQL ● PL SQL ● Toad ● Unix ● Toad ● MicroSoft Office, MS Project ● Visio ● Windows ● Red Hat Linux ● Windows INDUSTRY AND CLIENT HISTORY Banking: Friedman, Billings & Ramsey Telecom: Cellular South, Cingular Wireless Retail: Chick-Fil-A Transportation: Bennett International Group Utilities: Indianapolis Power & Light, Avista Utilities, South Mississippi Electric Power Association, Dayton Power & Light, Citizens Energy Group, Green Mountain Power, Mirant, Consolidated Natural Gas, CMS Energy RFP # 2977-10 Page 237 of 251 PROJECT EXPERIENCE CellularSouth - Sr. Oracle Financials Consultant Feb. 2008 – Present Technical and Functional Oracle Financials project team member to resolve Oracle Financials (11.5.10.2) application issues at a wireless telephone provider. The previous implementation partner was removed and our task was to resolve and fix application issues caused by poor and inadequate implementation decisions. Key responsibilities: • Designed, wrote, and tested a program to create an ACH (Automated Clearing House) payment file for submission to the bank. • Designed, wrote, and tested a program to attach documents to the delivered Purchase Order email transmission to external suppliers. • Designed, wrote, and tested Discoverer reports to handle reporting gaps in the delivered software. This required the development of database views, PL/SQL functions, and Discoverer End User Layer (EUL) Southern Mississippi Electrical Power Association Sept. 2007 - Present Technical and Functional Oracle Financials project team member to implement Oracle Financials and HR/Payroll Applications (11.5.10.2) at a non-profit electric cooperative. Key responsibilities: • Designed, wrote, and tested conversion of legacy project accounting and general ledger transactions. • Designed, wrote, and tested software extensions to Oracle Projects. These extensions included intelligent project numbering, work management integration using AMG (Activity Management Gateway), and capital expenditure processing. • Designed, wrote, and tested Discoverer reports to handle reporting gaps in the delivered software. This required the development of database views, PL/SQL functions, and Discoverer End User Layer (EUL). Citizens Energy Group June 2006 – May 2007 Reporting Lead for a project to implement Oracle Financials and HR/Payroll Applications (11.5.10.2) at a Midwest charitable gas utility trust. Reporting team lead to handle all the regulatory and financial reporting requirements using Oracle Discover Administration and User Edition Tools (10g). Key responsibilities: • Designed, wrote, and tested database views and functions to develop a reporting End User Layer (EUL) • Developed and delivered training materials to the Discoverer user community. • Developed, designed and wrote over 75 Discoverer reports to handle the unique reporting requirements of the utility. Friedman, Billings & Ramsey Aug. 2005 – Aug 2008 Technical Lead for a project to implement Oracle Financials and HR/Payroll Applications (11.5.10.2) at an investment banking firm. Key responsibilities: • Designed, wrote, and tested conversion of legacy suppliers, invoices, fixed assets and general ledger transactions. • Coordinated the tasks and communications between client resources and the bank to enable ACH and reconciliation automation for Oracle Payables. • Provided ongoing functional and technical support for the implementation. • Designed, wrote, and tested several integration points to third party systems. One of these systems included a data warehouse – Ipartners. Bennett International Group June 2005 – June 2007 Technical and Reporting Lead for a project to implement Oracle Financials at a transportation firm. Key responsibilities: • Designed, wrote, and tested database views to be utilized in Oracle Discoverer. • Created an End User Layer to be utilized by the user community to create ad hoc queries. • Created numerous Discoverer reports to handle the company’s unique receivable aging requirements. • Designed, wrote, and tested custom print streams to Optio for invoice printing. Dayton Power & Light Mar. 2005 – Oct. 2005 Technical Lead for a project to upgrade Oracle Financial and Supply Chain Applications. Key responsibilities: • Designed, wrote, and tested conversion of Oracle Projects and Oracle Assets consulting solution to Oracle Financials (11.5.10.2). • Developed an End User Layer in Oracle Discover to fulfill reporting needs. • Provided general Oracle Applications functionality support Avista Utilities Dec 2003 – Present Project Lead for a project to implement the Oracle Financial and Supply Chain Applications (11.5.9) at a utility in the Northwest. Key responsibilities: • Designed, wrote, and tested several client extensions. • Configured Oracle Workflow to enable Account Generator. • Requirements definition and documentation. • Translating requirements into an effective application and technical design. • Educating the client about application functionality. • Responsible for the successful implementation of Oracle Projects and Assets modules. Cingular Wireless Mar. 2003 – Nov. 2003 Project Lead for a project to re-implement the Oracle Financial and Supply Chain Applications for a large wireless telecommunications company. Key responsibilities: • Lead the client team in the implementation of Oracle Projects. • Configured Oracle Workflow to enable Account Generator. • Coordinating on-site client and consulting resources with remote developers RFP # 2977-10 Page 238 of 251 Mirant Energy Oct. 2001 – Feb. 2003 International Project Lead for a project to re-implement the Oracle Financial and Supply Chain Applications for a global client who is one of the world’s leading competitive energy providers. Key responsibilities: Designed, wrote, and tested several integration points to third party systems. These systems included Maximo, PowerPlant, Payroll, and P-Card • Systems. • Designed and implemented the global, multi-org, multiple sets of books hierarchy BellSouth Feb. 2000 – Sep. 2001 Project Lead for a project to incorporate new functionality into the Oracle Network Logistics application module for a large telecommunications company. Key responsibilities: • Coordinated tasks and communications between client resources, Oracle Development, and four consulting firms. • Provided functional and technical designs for Oracle Assets, Oracle Projects, Oracle Inventory, and Oracle Purchasing work. • Tested application designs that enhanced the base Oracle Applications functionality. Indianapolis Power & Light Mar. 1999 – Jan. 2000 Project Lead for a project to implement utility industry specific extensions to the Oracle Projects and Oracle Assets modules for a mid size electric utility. Key responsibilities: • Designed, wrote, and tested several integration points to third party systems. These systems included Acufile and Logica work management. • Translating requirements into an effective application and technical design. • Installation and configuration of Oracle technology Consolidated Natural Gas Oct. 1997 – Feb. 1999 Project Lead for a project to implement utility industry specific extensions to the Oracle Projects and Oracle Assets modules for a large Eastern utility. Key responsibilities: • Managed a complex change control and issue resolution process. • Managed TAR creation and resolution process. • Provided ongoing functional and technical support for the implementation Other roles & Projects: • Subject matter expert to a Midwest utility on the implementation of Fixed Assets for a public utility. • Subject matter expert to Oracle Development for utility specific functionality. • Quality Assurance expert providing testing to Oracle Development. PRESENTATIONS & PUBLICATIONS Oracle XML for Payroll, OHUG Meeting Sep. 2008 CAREER HISTORY Dinero Solutions, Duluth, GA, Oracle Financials (Technical/Functional) Consultant 2005 - present Dilenea (Technical/Functional) Sr. Consultant 2003 - 2005 Oracle Corporation (Technical/Functional) Sr. Consultant 1997 - 2003 EDUCATION & SPECIALTY TRAINING Indiana University, B.S., Accounting, Bloomington, Indiana, May 1997 RFP # 2977-10 Page 239 of 251 Srinivas Summary Over sixteen years of PeopleSoft Financials, SCM, ESA, Projects & Contracts (v2.0 – v9.0) experience. Projects involve both solid functional and technical skills. Skilled in all facets of the full life cycle support, including FitGap analysis, conversion, design, implementation, testing, documentation, production support and enhancements, and upgrades. Proven ability to manage resource allocation, successfully interact with colleagues and clients and ensure the on-time/within cost completion of both individual tasks and the overall project. In addition, job experience includes over fifteen years of Engineering and Logistics experience in Hardware and Software Configuration Management as well as Quality Assurance for Department of Defense and commercial systems. • PeopleSoft Finance/Accounting, Supply Chain Management Systems Courses: General Ledger, Accounts Payables/Procurement, Accounts Receivables, Projects (Project Costing), Billing, Contract (Management), Inventory, Order Management, Asset Management, Expense and Engineering. SKILLS Peoplesoft Packages: Financials, Distribution, and Projects (Costing): v2.2, v3.0, v5.X, v6.0, v7.0, v7.5, v8.17, v8.8, v8.9, v9.0: General Ledger, Multi-Currency, Commitment Control, Cash Management, VAT (Value Added Tax), Payables, Travel & Expense, Engineering, Receivables, Billing, Program Management, Project Costing, Grants, Contracts, Resource Management, Asset Management, eProcurement, Purchasing, Order Management, Inventory, Front Office and Query Manager. MILITARY EXPERIENCE Department of the Army - 1982 – 1991 Ordnance & Logistics Officer • • • • Maintenance & Material Management, Product Testing & Support, Executive Officer, Secretary Officer’s Association. Department of the Navy – 1991 – 1993 Configuration Management Manager EXPERIENCE Confidential Sr. PeopleSoft Consultant/Project Lead September 09 – Present PeopleSoft Financials– v8.8: PeopleSoft Billing and Accounts Receivable Implementation for Cincinnati Children’s. Responsibilities: • Lead the PeopleSoft Billing and Accounts Receivable Implementation. The implementation utilized Adobe Flex open source framework as a front end processor. Additional responsibilities included: • Working with the team to create the Project Plan. • Conducting Fit/Gap and Requirements gathering for both modules. • Creating Configuration and Functional Design Documents. • Configuring the system with the required setup to meet requirements. • Worked with both the Client and Technical users to help understand requirements or limitations of the system. • Creating the Conference Room Pilot for User Acceptance Testing. • Creating a Cutover Plan for Deployment. • Assist with creating Automated Test Scripts. RFP # 2977-10 Page 240 of 251 Client Sr. PeopleSoft Consultant September 08 – September 09 PeopleSoft Financials & Distribution– v8.9: PeopleSoft Grants, Contracts, Projects, Program Management, Billing and Accounts Receivable Implementation for Kentucky State Government and Implemented Asset Management for The Napa County Government. Responsibilities: • Assisted the configuration and setup of Grants, Contracts, Program Management, Projects, Billing and Accounts Receivables. • Assisted with creating and updating the design documents. • Wrote and Validated UPK Test Scripts & Scenarios. • Tested and fixed various Application issues. • Lead Unit and Integration Testing - Validating the detailed requirements as set forth in each design document. • Assisted in the creation of new business processes. • Designed various allocation processes to move data from GL to PC and PC to PC. • • • • Assisted with the setting up and testing of Workflow and Security. Setup and Tested Workflow for Grants, Projects, Program Management and Contracts. Created a Project Costing Training Manual and trained users. Implemented Asset Management. Consulting Firm Sr. Business Systems Analyst April 08 – July 08 PeopleSoft Financials & Distribution– v9.0: PeopleSoft Accounts Receivable and Billing Upgrade from PeopleSoft v.7.02, Production Support for v. 8.4 Project Costing, Resource Management and Contracts Responsibilities: • Created Functional Specifications for the Billing and AR Upgrade from PeopleSoft v.7.02 Internal project. o Designed the dataflow from the Front Office system into PeopleSoft to determine the changes to the Customized Invoices. Created new XML Publisher Invoices. Designed an online Invoicing System via Worksheet for Invoices that changed often. Incorporated Credit Card functionality into the Preprocess and Finalization jobs. Assisted the company in changing their Payment and Maintenance Unpost processes by utilizing some of the newly delivered functions within v.9.0. Created new reports and queries needed by the Collection Department. Incorporated On-Demand processing for the whole team. • Worked with Production support Issues for the highly customized Project Costing, Resource Management and Contract environments. o Worked with Domestic and International Business Units to understand functionality. Wrote Desktop procedures and disseminated to the user as well as placed within Sharepoint. o Resolved Project Costing and Contracts Audit issues. Worked to ensure both modules were consistently insync. • Worked either to create the technical fixes that are needed or enlisted additional development support as needed. Client Technical Project Lead Mar 07 – May 08 PeopleSoft Financials & Distribution– v8.9: PeopleSoft General Ledger Implementation Responsibilities: • Lead a team of consultants to conduct both the Functional and Technical Requirements for PeopleSoft 8.9. • Created Functional and Technical Specifications for the Southern California Regional Interface of Kaiser. • Trained several consultants in PeopleSoft General Ledger. • Worked with ETL middleware to Extract and Transform data into PeopleSoft using a one file format approach. Created the rule basis based on various batch patterns to determine how data should be loaded into PeopleSoft • Scripted out a process scheduling system (TWS) to pick up and move files from the Mainframe onto Network drives into ETL and on to PeopleSoft. • Created Test scripts/scenarios in TestDirector (Mercury product). • Created and managed Project Activities schedules for the full lifecycles. • Escalated problems as needed to the PMO. • Assisted the PO and AP departments where necessary. RFP # 2977-10 Page 241 of 251 Confidential Project Manager Jan 07 – Present PeopleSoft Financials & Distribution v8.4 –v8.9x: PeopleSoft Procurement (Purchasing) & Ariba Support Responsibilities: • Provide PeopleSoft production support and training to the Buyers and users. • Support Year End Rollover process with Commitment Control. • Reviews, analyzes and evaluates business systems and user need. • Formulates systems to parallel overall business strategies. • Drive projects through IT and PeopleSoft Technical Support. • Work with the Ariba Data Enrichment project to pull and analyze data from various sources. • Create Test Scripts and plans for Data move projects for Purchasing. • Create Plan to reduce Match Exceptions • Clean up Database issues throughout Procurement. • Assist with the PeopleSoft upgrade (PeopleSoft 8.9) as needed. Client Sr. PeopleSoft Consultant Sep 06 – Jan 07 PeopleSoft Financials & Distribution v8.8x: International AP & Purchasing Implementation for the Philippines Responsibilities: • Provide implementation support to the users as the AP Functional Lead. • Implementation includes: o Conducting Fit Gap Sessions o Creating Configuration Setups and Documents o Creating Requirements Documents o Assisting with High and Detail Level Designs o Creating Testing Scenarios/Plans o Training Accounting Officers for ‘Train-the-Trainer’ program. Added specialized setups and training for: o VAT setup and reporting Global Withholding tracking and reporting Multicurrency setup International Banking integration with Citibank and Banco de Oro Client Sr. PeopleSoft Consultant Sep 06 – October 06 PeopleSoft Purchasing & Inventory v8.9x: International AP & Purchasing Upgrade Responsibilities: Provide Testing Support for PeopleSoft 8.9 upgrade. • • Assist the user in understanding some of the new functionality that was added since the earlier release. (7.5). • Wrote adhoc reports as requested. Client Sr. Programmer Analyst/Sr. PeopleSoft Consultant Sep 05 – Aug 06 PeopleSoft Financials & Distribution v8.4x: Heavily customized: AP, GL, AM, PO, Inventory, Projects, Contracts, Billing and AR. Responsibilities: • Provide implementation and post-implementation support to the users as Production Support by assisting users via email, telephone and/or completing Remedy tickets. • Assist the user with Going Live on the Contract Services Module, which includes: Project Costing, Contracts, Revenue Recognition, Billing and Accounts Receivable. Created a ‘How To’ Document to address processing rules, procedures and debugging steps. • Work with the AM Module to clean up post-implementation issues, mainly surrounding depreciation, retirement, re-categorization and group asset issues. Many customizations are also created to work around not adding Peoplesoft patches. • Assisted in cleaning up Regulatory Reporting issues in General Ledger. Also worked with reconciling GL to all other subsystems including Project Costing…, which is used as the ‘Center of the Universe’ vs. General Ledger. • Assisted Accounts Payable department and Purchasing/Requisition with daily issues as they arose. • Complete and deliver system Configuration documentation, Functional & Technical Design documents, Test scenarios & scripts, and Test/Training. • Recommended approaches and workarounds to fit the customer’s business processes. RFP # 2977-10 Page 242 of 251 • • Create adhoc query, crystal and nVision reports as needed. Reviewing upgrade Release Notes for PeopleSoft Financials 8.9. Client Business Systems Analyst/Sr. PeopleSoft Consultant Feb 05 – Aug 05 PeopleSoft Financials & Distribution v8.4x: Heavily customized: AP, GL, AR, AM, PO, Projects, Billing, VAT and T&E. Responsibilities: • Provide post-implementation support to the users as Production Support by assisting users via email, telephone and/or completing Remedy tickets. Completed root cause analysis on the Matching issues affecting AP, PO and Receiving. • • Fix various modular issues mainly relating to customizations and VAT. Recommended changes to business process related changes. • Complete and deliver system Configuration documentation, Functional & Technical Design documents, Test scenarios & scripts, and Test/Training. • Recommended approaches and workarounds to fit the customer’s business processes. • Create adhoc query and crystal reports as needed. • Resolved technical and functional issues as they arose. Project Manager/Project Lead Oct 04 – Feb 05 PeopleSoft Public & Private Sector Financials & Distribution v8.8: AP, GL, AR, AM, PO, eProcurement, Projects, Contracts, Cash Management, Billing, Commitment Control, and Budgets. Responsibilities: • Act as Project Team Lead for Implementing PeopleSoft v8.8 using a Rapid Apps implementation methodology. • Complete and deliver process Decomposition requirements, business process flows, Fit/Gaps and Requirements documentation. • Complete and deliver system Configuration documentation, Functional & Technical Design documents, Test scenarios & scripts, and Test/Training using UPK. • Ensure interfaces with other integrating legacy systems worked as designed and delivered • Recommended approaches and workarounds to fit the customer’s business processes. Financial Client Project Manager Jul 04 – Sept 04 Financials & Distribution v8.4: AP, GL, AR, and Billing • • • • • • • • • • • • Planning, directing, and coordinating activities. Ensured that project goals were accomplished and in line with business objectives. Responsible for managing the project team to complete the project on time and on budget. Monitored all project activities; ensuring quality and integrity. Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of resources. Developed project plans specifying goals, strategy, staffing, and scheduling, identification of risks, contingency plans, and allocation of available resources. Formulated and defined technical scope and objectives of project while conferring with project staff to outline work plan. Identified and schedule project deliverables, milestones and required tasks using MS Project. Reviewed status reports prepared by project personnel and modified schedules and plans as needed. Prepared project status reports and kept management, clients, and others informed of project status and related issues. Worked with project personnel to resolve problems. Maintained proactive link with users, leads and technical community. RFP # 2977-10 Page 243 of 251 Srinivasan Tirunelveli SUMMARY OF EXPERIENCE • • Over eight years of overall IT experience of which six years in Implementation, Development, Support and Customization of Oracle Applications 11i in the modules of Inventory, Order Management, Advanced Pricing, Shipping, Costing, Accounts Receivables, Accounts Payables and Oracle Purchasing Implementation of Order Management and Inventory Analytics in Oracle Business Intelligence Enterprise Edition (OBIEE) SYNOPSIS • • • • • • • • • • • • • • • • Strong functional experience in the areas of Order to Cash and Procure to Pay Cycles (INV, OM, QP, WSH, AR, PO, AP) and familiar with iProcurement module. Expertise in BOM, WIP, Costing, AR & AP modules and familiar with GL module. Actively involved in various stages of implementation like capturing business requirements, gap analysis, to-be business processes, training and post implementation support activities. Prepared BR100’s, MD050’s, MD060’s, TE020’s and other functional documents during various phases of Implementation and Support activities. Experience in Preliminary System Requirement Study, System Analysis & Development, Documentation and Training. Worked on Test Plan Preparation, Unit testing, System Integration Testing, Conference Room Piloting and User Acceptance Testing. Business Analyst in Implementation of Order Management and Inventory Analytics of Oracle Business Intelligence Enterprise Edition (OBIEE) Extensive experience in Siebel Analytics (Oracle Business Intelligence OBIEE) and Oracle BI applications (Order Management, Inventory and Finance modules Analytics applications) Business Requirements Document, Gap Analysis of OBIEE Reports based on Business Requirements and Solution Design. Design of Configuration Options for various Subject Areas in liaison with Business Users. Data Validation of Dimensions and Facts in ETL and Report Metric Calculations in OBIEE. Good command on SQL, PL/SQL and Toad for database access. Well versed with AIM (Application Implementation Methodology) terminology. Cleared Basics of Supply Chain Management paper for CPIM Certification by APICS. Rich Domain Experience in Inventory and Order Execution activities. Good team player with excellent communication and inter-personal skills. PROFESSIONAL EXPERIENCE • • • • • • • • Functional Lead Analyst with Beckman Coulter., CA (Aug-08 to Till date) Functional Lead Analyst with Logitech Inc., CA (Mar-08 to Jul-08) Sr. Functional Consultant(Order to Cash Lead) with Power-One Inc., CA (Jan-07 to Feb-08) Functional Consultant with Power-One Inc., CA (Aug-05 to Jan-07) Functional Consultant with Compucom Systems Inc., TX (Feb-05 to Aug-05) Associate Functional Consultant with GE IT Solutions Inc., TX (Sep-04 to Feb-05) Associate Functional Consultant with Emerson Motor Technologies, MO(Dec-02 to Sep-04) Production Engineer with HBL-Nife Power Systems Ltd., India (Oct-00 to Dec-02) PROJECTS ON OBIEE 1. Beckman Coulter, Fullerton, CA Title: Functional Lead Analyst (Aug’08 – Till date) Scope: Implementation of Order Management and Inventory Analytics, Business Intelligence reports in Oracle Business Intelligence Enterprise Edition (OBIEE) Beckman Coulter, Inc. is a leading manufacturer of biomedical testing instrument systems, tests and supplies that simplify and automate laboratory processes. Spanning the biomedical testing continuum—from pioneering medical research and clinical trials to laboratory diagnostics and point-of-care testing— Beckman Coulter's 200,000 installed systems provide essential biomedical information to enhance health care around the world. RFP # 2977-10 Page 244 of 251 Responsibilities: • • • • • • • Requirements Gathering for the Business Intelligence Reports (KPI’s) in OBIEE Gap Analysis for the proposed reports with the Out of Box architecture and measures Creation of RD20 for these Reports in liaison with Business Users Review and modification of ETL extracts for data import to Data Warehouse Validation of the metrics created in RPD, Identification of Prompts, Column Selectors for the reports and aesthetics of developed OBIEE reports Creation of Test data in Source System replicating all valid Business Scenarios and validation of the same with ETL and Report Developers. Functional Validation of the developed reports, including Drilldown paths and assistance to the Users in UAT 2. Logitech International S.A., Fremont, CA Title: Functional Lead Analyst (Mar’08- Jul’08) Scope: Implementation of Order Management Analytics, Business Intelligence reports in Oracle Business Intelligence Enterprise Edition (OBIEE) Logitech International S.A. engages in the design, development, manufacture, marketing, and support of personal peripheral products for personal computers (PC) and other digital platforms worldwide. Its products include pointing devices, such as corded and cordless mice, trackballs, 3D input devices; corded and cordless keyboards and desktops; notebook essentials, Webcams, speakers. The company sells its products to a network of distributors and resellers, including wholesale distributors, consumer electronics retailers, mass merchandisers, specialty electronics stores, computer and telecommunications stores, value-added resellers, and online merchants; and original equipment manufacturers (OEM). Responsibilities: • • • • • • • • Requirements Gathering for the Business Intelligence Reports (KPI’s) in OBIEE Gap Analysis for the proposed reports with the Out of Box architecture and measures Development of Custom Metrics for the reports to suit Business Requirements Creation of RD20 for these Reports in liaison with Business Users Review and modification of ETL extracts for data import to Data Warehouse Validation of the metrics created in RPD, Identification of Prompts, Column Selectors for the reports and aesthetics of developed OBIEE reports Creation of Test data in Source System replicating all valid Business Scenarios and validation of the same with ETL and Report Developers. Functional Validation of the developed reports, including Drilldown paths and assistance to the Users in UAT PROJECTS ON ORACLE APPLICATIONS 1. Power-One Inc., Camarillo, CA Title: Senior Functional Consultant (Order to Cash Lead) (Jan’07- Feb’08) Scope: Implementation and Roll-Out of Oracle Applications at acquired sites in Singapore, China and Italy - Order Management, AR, INV, PO, Costing, Advanced Pricing, Shipping, Bills of Materials and Work In Process. Power One is one of leading manufactures of electronic equipment with offices across the globe. This project involves Implementation and Roll Out at the newly acquired firms in Singapore, China and Italy and integration to existing Oracle Applications system. Roll Out also includes import of data from legacy systems at those locations into Applications environment and development of new customizations on need basis. Responsibilities: • • • • • • • Preparation of Business Process flows as part of Roll Out activities and test scripts to test process flows involving Distribution and manufacturing modules. Worked in liaison with Business Users to identify Business Process flows and bridge gaps. Creation of RD020’s, MD050’s for Customizations, BR100’s for various setups in Inventory, Order Management, Advanced Pricing, Shipping, Purchasing, Costing modules. Developed and configured Repair Entry – a Custom module to take care of Repair and Service activities at Power-One. Carrying out Conference Room Pilot Testing in Development and Testing environments for the above. TAR creation and coordination with Oracle Support. Training the end users at Roll Out sites on functional aspects of Oracle Applications. 2. Power-One Inc., Camarillo, CA Title: Functional Consultant (Aug’05- Jan’07) Scope : Post-Production Support- Order Management, AR, INV, PO, Advanced Pricing, Shipping, Bills of Materials and Work In Process. RFP # 2977-10 Page 245 of 251 Power One is one of leading manufactures of electronic equipment with offices across the globe. Power One is using Oracle Applications with Financials, Distribution, Manufacturing and Advanced Planning Suites. Responsibilities: • • • • • • Worked in liaison with Business Users to identify Business Process flows for enhancements. Creation of MD060’s as part of Enhancements as part of Support activities. Creation of TE020’s and carrying out Functional Testing of enhancements in Development and Testing environments. Periodic review of the Project and regular interaction on the same with the Business User as part of Support engagement. TAR creation and coordination with Oracle Support on early resolution of critical issues. Month end Support for all Distribution and Manufacturing modules and timely resolution of critical issues in all the modules effecting smooth closure of sub ledgers during the same. 3. Compucom Systems Inc., Dallas, TX Title: Functional Consultant (Feb’05- Aug’05) Scope: Implementation, Post-Production Support and Enhancements - Order Management, AR, INV, PO, Advanced Pricing and iProcurement. CompuCom Systems Inc. headquartered in Dallas, and its Canadian subsidiary CCSI Technology Solutions help companies plan, design, implement and manage multi-vendor, mission-critical, computing environments. After acquiring GE IT Solutions, they went ahead with implementation of Distribution modules of Oracle Aplications. Responsibilities: • • • • • • • Data Mapping from Legacy Systems to Purchasing Module for Import through PDOI. Worked closely with Business Users and Core Team to identify Gaps and design process flows. Preparation of Functional Specifications( MD050’s) on various Customizations involving Distribution modules. Preparation of TE020’s and Functional Validation of above in Development and Testing environments. Co-ordination with Oracle Global Support on TAR’s and patches. Worked on defining the marketplace, internal and external catalogs in iProcurement Worked in customizing approval hierarchy for the requisitions based on cost centers for iProcurement. 4. GE IT Solutions (US & Canada Operations), Dallas, TX Title: Associate Functional Consultant (Sep’04- Feb’05) Scope: Post-Production Support and Enhancements - Order Management, AR, INV and PO, Advanced Pricing and iProcurement. GE IT Solutions is a leading IT managed services provider that helps organizations maximize resources and achieve continuous improvement. CompuCom Systems Inc. acquired this firm where Implementation of Oracle Applications was taken up after acquisition. Responsibilities: • • • • • • • • Evolving identified and implied Functional Requirements and formulating Technical Requirements for major Business Enhancements. Generation of test scripts to validate the Enhancements like alerts, notifications in Development and Testing environments as part of Enhancement activities. Generation of MD050’s during Development, MD120's while moving the same into Testing Instance and NCC's while implementing in the Production environment. Post-Production Support effecting smooth operations of the client. Project Review and regular interaction on the same with the Business User. Provide Support during month-end updation of accounts from Subledgers to GL. Creation of User Assistance manuals for ready reckoning and training requirements Development of Knowledge base consolidating issues faced during Support phase. 5. Emerson Motor Technologies, St. Louis, MO Title: Associate Functional Consultant (Feb’04- Sep’04) Scope: Post-Production Support in Order Management, INV, PO and Advanced Pricing, Shipping, AR and AP • • • • • • Created System Administration and Manual Holds and assigned Responsibilities to apply and release the same. Scheduling Order Processes like Pick Release and Ship Confirmation for the orders and maintaining the inventory month end processes. Assisted in recording various day-to-day transactions in Distribution modules and generating reports in the same after Go-Live. Freezing Functional Requirements for various Reports and other Business Enhancements. Participated in Root- Cause Analysis for resolving some of the repetitive issues. Preparation of User manuals on Month- End Activities. RFP # 2977-10 Page 246 of 251 6. Emerson Motor Technologies, St. Louis, MO Title: Associate Functional Consultant (Dec’02- Feb’04) Scope: Implementation of Oracle Applications 11i in Emerson Motors Ltd. The scope of the project included implementation Oracle General Ledger, Accounts Receivables, Accounts Payables, Oracle Fixed Assets, Costing, Purchasing, iProcurement, Order Management and Oracle Inventory. Emerson Motor Technologies is the largest electrical motor manufacturer in the world, producing more than 330,000 motors every day. From motors that drive consumer appliances to those that power large industrial machinery, they have a breadth of product variety to meet virtually any customer need, on any business scale. As a part of the complete life cycle implementation of Oracle Order to Cash modules, the Implementation activities included: • • • • • • Requirement Analysis. Business Requirements and Mapping. Carrying out Solution prototyping on Oracle Applications Test database based on the final business processes firmed up by the Business Requirement mapping. Carrying out Production Transition and configuring the Production set-ups on the Production Database. Data Conversion and Reports customization. Carrying out Acceptance Testing. Responsibilities: • Participated in As-Is and To-Be studies and prepared specifications for functionality by interacting with various departments for current and future requirements and designed the Activity Flow for Distribution and iProcurement Modules. • Designed various Responsibilities with Customized Menus required for Distribution modules. • Involved in the defining Product Codes, Item Categories, Default Category Sets, Units of Measure, Inventory Organizations, SubInventories for Inventory, Attribute Controls, Status Codes, Item templates for prototype and semi-finished products, Item Cross References, ABC Compiles, Shipping Networks and Organization access to Customized responsibilities. • Worked on setting up Replenishment Planning methods, Cycle Counts for specific items, Key Flexfields in Inventory. • Involved in setting up Buyers, Approval Groups and Assignments, Requisition Templates, Approved Suppliers List and setups for Internal Requisitions in Purchasing module. Designed various Order & Line Transaction types, Defaulting Rules, Pricelists with Qualifiers and Modifiers, Picking Rules, Shipping • Grants, Release Rules for SRS processes and Processing constraints in Order Management and Setups for AutoInvoicing functionality. Domain Experience: 7. HBL Nife Power Systems Ltd., India Title: Production Engineer (Oct’00 to Dec’02) PROJECTS EXECUTED & WORKED ON: • Monitor day-to-day Production and Maintenance activities and participation in DoE’s. • Executed Export Orders from Mid Gulf and European countries during my tenure. • Revamp of store set up by classification, segregation and accommodation of various material available both at main and sub stores level. • Member of the Core team that supervised Merger of Tubular and VRLA divisions into ALAB (Advanced Lead Acid Batteries) Division of HBL Nife Power Systems Ltd. • Secured Product approvals for VRLA batteries for the entire range with Indian Railways and worked on the same for Tubular Batteries. • Devised documentation system for tracking all issues with Railways viz., Product approvals, Regular Orders and Enquiries. ADDITIONAL INFORMATION: • Cleared BSCM paper (first of the 5 papers) for CPIM Certification. Personal Details: Academic Qualification RFP # 2977-10 : B. Tech in Mechanical Engg. from J. N. T. University, India Page 247 of 251 TODD GREENQUIST PROFESSIONAL PROFILE “Mr. Todd Greenquist offers more than twenty-two years experience in information technology development and project management in the gas and electric utility industry. He has worked with the Oracle Financial Applications since the fall of 1996, first as an implementation manager and most recently as an application consultant and implementation team lead. His programming skills include SQL and PL/SQL and his application implementation experiences include GL, AP, PO, INV, AR, PA and FA” TECHNOLOGY Product Expertise: ● Oracle General Ledger ● Oracle Accounts Payable ● Oracle Inventory ● Plant Accounting ● Oracle Fixed Assets ● Oracle Projects ● Oracle Purchasing ● Oracle Receivables Technical Tools: ● UNIX ● SQL*Plus ● Oracle Financials 10.7, 11i, 12 ● Workflow Builder ● PL/SQL INDUSTRY AND CLIENT HISTORY Utilities: Maine Public Service, Mirant Corporation, Minnesota Power, Oglethorpe Corporation, Boston Gas, Bangor Hydro, South Mississippi Electric Power, Green Mountain Power, Avista Utilities, British Columbia Transmission Co, Santee Cooper, ONEOK, Keyspan, Louisville Gas & Electric, Consolidated Natural Gas, Southern Company, Puerto Rica Electric Power Authority, IPALCO, Lee County Electric, Cap Rock, Colonial Pipeline Information Technology: Internet Security Systems Defense: BAE Manufacturing: Vulcan Materials Telecom Cellular South Call Center AllConnect, Convergent Retail: Chick-Fil-A EMPLOYMENT • 1986 – 1998, Bangor-Hydro Electric Company o • • 1998 – 2003, Oracle Consulting o Consultant, primarily to utility corporations for the implementation of Oracle PA and FA, focusing on capitalization and asset accounting functionality. o Designed, coded and tested capitalization and asset accounting functionality within Oracle PA and FA for Oracle Development 2003 – 2004, Independent Consultant o • Programmer, supporting for all financial, procurement, inventory and Payroll/HR applications. Provided analysis, design, coding and testing functions, including the replacement of all existing systems with Oracle Financial applications. Consultant, for the implementation and upgrade of Oracle Financial applications. 2004 – present, Dinero Solutions o Solution Architect & Technical Consultant, for the implementation and upgrade of Oracle Financial applications. o Providing ongoing technical support for various companies, both onsite and remotely. PROFESSIONAL EXPERIENCE • Bangor-Hydro Electric Company o Technical Lead for the implementation of GL, AP, PO, INV, AR, PA and FA in 10.7. Included the design, coding and testing of all conversions, interfaces, extensions and reports for all applications. Included interfaces to external applications, such as Payroll and Data Warehouse, as well as the implementation of custom capitalization and utility asset accounting functionality. RFP # 2977-10 Page 248 of 251 o Technical Lead for the upgrade to 11i of all above applications, including data migrations, custom code changes and implementation of new functionality. • Minnesota Power o Functional and Technical Lead for the implementation of PA and FA in 10.7. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications, and the design, setup and testing of all application functionality. Included interfaces between Oracle and Maximo work management system, as well as the implementation of custom capitalization and utility asset accounting functionality. • Louisville Gas & Electric o Functional and Technical Lead for the implementation of FA in 10.7. Included the design, coding and testing of all conversions, interfaces, extensions and reports for the application, and the design, setup and testing of the application functionality, as well as the implementation of custom capitalization and utility asset accounting functionality. • Puerto Rico Electric Power Authority o Functional and Technical Lead for the implementation of PA and FA in 10.7. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications, and the design, setup and testing of all application functionality. Included interfaces between Oracle and three work management systems, Severn-Trent, Logic and Indus, as well as the implementation of custom capitalization and utility asset accounting functionality. • Indianapolis Power and Light Company o Technical Lead for the implementation of interfaces between Oracle and the Logica work management system. Included the design, coding and testing of all the interfaces. • Keyspan Energy o Technical Lead for the implementation of interfaces between Oracle and the Maximo work management system. Included the design, coding and testing of all the interfaces. o Technical Lead for the implementation of custom capitalization and utility asset accounting functionality. Included the design, coding and testing of all the extensions and interfaces. • ONEOK o Technical Lead for the implementation of PA and FA in 10.7. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications. Included the design and coding of a Vehicle Allocation application with interfaces into several Oracle applications. o Assisted with design, coding and testing of interfaces and extensions for other Oracle Financial applications. • Mirant Corporation o Functional and Technical Lead for the implementation of PA and FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications, and the design, setup and testing of all application functionality. Included interfaces between Oracle and Maximo work management system, as well as the implementation of custom capitalization and utility asset accounting functionality. • Oracle Corporation o While working for Oracle Consulting, was loaned to Oracle Development to design, code and test new utility capitalization and asset accounting functionality which was included in the 11i versions of PA and FA. Participated in the design sessions as the expert in the functional requirements for PA and FA, coded various aspects of functionality in the PA application and participated in the testing of PA and FA functionality. • Green Mountain Power o Technical Lead for the implementation of GL, AP, PO, INV, AR, PA, FA and EAM in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for all applications. Included interfaces to external applications, as well as the implementation of new 11i capitalization and utility asset accounting functionality. o Technical Lead for the implementation of Project Billing functionality, including the design, coding and testing of all extensions and reports. o Technical Lead for the upgrade to R12 of all above applications, including data migrations, custom code changes and implementation of new functionality. o Provides ongoing technical support for all of the Oracle Financials, both remotely and onsite. • Consolidated Natural Gas o Assisted with the design and testing of custom capitalization and utility asset accounting functionality for Oracle Financials 10.7 • Boston Gas o Provided miscellaneous functional and technical support during the implementation of the Oracle Financial applications 10.7 • Lee County Electric Company o Provided a one-week long design session for the implementation of PA and FA, including the impact on other Oracle Financial applications and the best design choices for utility capitalization and asset accounting functionality. RFP # 2977-10 Page 249 of 251 • Avista Utilities o Technical Lead for the implementation of GL, AP, PO, INV, PA and FA in 11i. Included the design, coding and testing of conversions, interfaces, extensions and reports for all applications. Included building interfaces from all Oracle Financial applications to an external data warehouse. • Cap Rock Corporation o Technical Lead for the implementation of GL, AP, PO, INV, PA and FA in 11i. Included the design, coding and testing of all conversions, interfaces and extensions for all applications. • Maine Public Service o Technical Lead for the implementation of PA and FA in 11i. Included the design, coding and testing of interfaces and extensions for both applications, as well as the implementation of new 11i capitalization and utility asset accounting functionality. • British Columbia Transmission Company o Functional and Technical Lead for the implementation of PA and FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications, and the design, setup and testing of all application functionality. • Jamaica Power o Technical Lead for the redesign of the chart of accounts structure in Oracle GL. Included the analysis and coding of scripts to update the structure and all necessary data in various Oracle subledger applications. • BAE o Technical Lead for the implementation of FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for both applications, including interfaces from handheld devices into FA for physical inventories. • Convergent Resources Inc o Developed an interface of invoices into Oracle AR in a hosted instance. Included the design, coding and testing of the interface. • Allconnect o Developed an interface of invoices into Oracle AR. Included the design, coding and testing of the interface, as well as ongoing technical support. • Chick-fil-A o Functional and Technical Lead for the implementation of PA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for the application, and the design, setup and testing of all application functionality. Included the implementation of new capitalization and asset accounting functionality. • Colonial Pipeline o Technical Lead for the implementation of FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for the application. Included the implementation of new asset accounting functionality. • Internet Security Systems o Technical Lead for the implementation of Oracle Applications 11i. Included the design, coding and testing of conversions, interfaces, extensions and reports for the application. Included functional and technical design work to support multiple GL books, multiple Operating Units, multiple languages and multiple currencies for divisions of the company in North America, South America, Europe, Asia and Australia. • South Mississippi Electric Power o Solution Architect and Technical Lead for the implementation of GL, AP, PO, INV, AR, PA and FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for all applications. Included interfaces to external applications, such as Maximo work management system. • Cellular South o Technical Lead for support of the Oracle Applications 11i. Included design, coding and testing of conversions and extensions for all applications, as well as ingoing functional and technical support both onsite and remotely. • Vulcan Materials o Technical Lead for the implementation of PA and FA in 11i. Included the design, coding and testing of all conversions, interfaces, extensions and reports for the application, and the design, setup and testing of all application functionality. Included the implementation of new capitalization and asset accounting functionality and interfaces between Oracle PA and EAM (Enterprise Asset Management). o Providing technical support for the implementation of GL, AP, PO, INV and AR in 11i. o Provided consulting on the company’s capitalization and asset accounting requirements and the functional gaps in the current Lawson application. RFP # 2977-10 Page 250 of 251