Inside Networks THE NETWORK INFRASTRUCTURE E-MAGAZINE WWW.INSIDENETWORKS.CO.UK APR 11 Around the world Solving the challenge of the global cloud Three’s a crowd? Third party testing goes under the spotlight Command and control Securing the network In this issue | Latest news | Projects | Mailbox | Products We’re Not Going Green. We Already Are. At Siemon, we’ve worked hard to be the most green and sustainable network infrastructure company in the world, so that our customers can deploy environmentally responsible cabling systems without sacrificing performance. We help our customers build more sustainable infrastructures through: Just a few of Siemon’s Green Achievements: • Future-Proof Infrastructures • Resource Management/Maximization • Reducing Power Consumption • Thermal Efficiency • Cabling Abatement/Recycling Planning • 300% Carbon-Negative Operations • Zero-Landfill Recycling/Waste Management • 217 KW Solar Power Plant • Forestland Conservation • ISO 14001 Environmental Management • RoHS Compliance To find out more about Siemon’s Environmental Sustainability Achievements, visit: www.siemon.com/green W W W . S I E M O N . C O M CONTENTS In April’s issue... 6 EDITOR’S LETTER Decisions, decisions NEWS 9 All that’s happening in the world of network infrastructures 25 MAILBOX 16 The pick of the recent emails to Inside Networks QUESTION TIME 19 IN’s panel of experts examines whether external verification is all it appears to be or simply a way of lulling end users into a false sense of security SWITCHING TECHNOLOGY Paul O’Kelly of Extreme Networks examines the role switches play in connecting virtual applications and mobile users in a secure and reliable way 25 SWITCHES 30 The latest switching technology 9 APRIL11 www.insidenetworks.co.uk PAGE 3 CONTENTS QUICK CLICKS Your one click guide to the latest industry podcasts, electronic literature, apps and webcasts PROJECTS Case studies from around the world 34 36 44 CLOUD COMPUTING 40 Geoff Kreiling of Masergy looks at what can be done to solve the challenge of the global cloud 40 44 CHANNEL UPDATE Moves, adds and changes in the channel PRODUCTS 47 The latest network infrastructure products, systems and services FINAL WORD Rosemary McGlashon of 3M explains why the move towards standardisation of connectors does not necessarily mean a level playing field for quality 50 47 FOR A FREE SUBSCRIPTION TO 50 Inside Networks CLICK HERE Inside Networks PAGE 4 www.insidenetworks.co.uk APRIL 11 EDITOR’S LETTER Debating society Thanks to all of you who contacted Inside Networks to give us your take on the issues raised in last month’s issue by Mike Gilmore of the FIA concerning the move towards proprietary multimode fibre optic systems for 40 and 100 Gigabit Ethernet. It would appear that there is a great deal of concern about this and it is an issue that we’ll be revisiting soon. The development and role of the cloud is also an area of fiercely contested opinion and debate. Security has been an inhibitor of widespread cloud service deployment for the enterprise space but is the battle being won to win the doubters over? This month’s Inside Networks features an article from Geoff Kreiling of Masergy who looks at what can be done to solve the challenges of the global cloud and you can read it by CLICKING HERE Switching technology is also playing an increasingly vital role in ensuring network security and with end users connected to the network through a large variety of wired and wireless devices, Paul O’Kelly of Inside Networks Extreme Networks examines how using the correct Ethernet switches can ensure scalable, secure and highly available networks. CLICK HERE to read his thoughts. Today’s network managers can’t afford to make wrong decisions and need all the assurance possible that what they install is up to the job. One way in which they have sought to do this is by only specifying products with third party verification. However, not all third party testing is carried out to the same criteria. CLICK HERE to read the comments and advice offered by our panel of experts. Finally, BICSI’s Summer 2011 Charity Golf Day will take place on the 11th May. This regular event has raised a significant amount of money for Macmillan Cancer Support and always boasts an excellent display of the industry’s golfing talent. To find out more about it and to enter CLICK HERE Rob Shepherd Editor rob@insidenetworks.co.uk Inside Networks Rob Shepherd - Editor 07708 972170 Inside Networks All rights reserved. No part of this publication may be used, transmitted rob@insidenetworks.co.uk or produced in any form without the written permission of the copyright Chris Marland - Sub-Editor owner. Applications for written permission should be addressed to Izzy Graham - Advertising Manager 01603 610265 info@chalkhillmedia.com.The views and comments expressed by izzy@insidenetworks.co.uk contributors to this publication are not necessarily shared by the publisher. Vishnu Joory - Creative Director Every effort is made to ensure the accuracy of James Abrahams - Technology Consultant published information. Debbie King - Circulation Manager Billy Gallop - Accounts PAGE 6 www.insidenetworks.co.uk APRIL 11 © 2011 Chalk Hill Media, PO Box 3504, Norwich, NR7 7QL www.flukenetworks.com your most trusted tester With OVER ONE BILLION LINKS ALREADY CERTIFIED with the Fluke Networks DTX CableAnalyzerTM, it’s no surprise this tester is the most trusted certification tool around. NOW IS THE PERFECT TIME TO SWITCH TO THE DTX CABLEANALYZERTM. Why? Because you receive a rebate voucher – which could be worth as much as £ 2.495! – by trading in your old cable tester. Simply buy a new DTX-1800 configuration and give us your old tester (any make or brand) with the voucher. We’ll take care of the rest. You can also trust us on that! FOR DETAILS GO TO www.dtxdeal.com Trusted in the field since 1992 Presenting APC by Schneider Electric, maker of the world’s most reliable UPS Engineered for the harshest power conditions in the world Schneider Electric™ has always brought you the highest-quality equipment, wherever and whenever you’ve needed it. Today we have added the world’s best-selling, most reliable power protection with APC™ UPS solutions — including the award-winning Smart-UPS™. Known for quality, innovation, and reliability, APC Smart-UPS offers unrivaled protection from powerrelated disruption and damage for all your mission-critical applications. Undisputed industry leader in power protection Smart-UPS works with either tower or rack configurations from 1 to 20 kVA. Extended runtime solutions during long power outages, guaranteed safe shutdown of important software and operating systems, and remote management capabilities are just some of the many reasons why APC Smart-UPS models are the reliable solution to unreliable power. Don’t risk downtime. Remember, the name on the outside guarantees reliability on the inside. Insist on APC Smart-UPS. Smart-UPS: the undisputed industry leader in network power protection Today, business demands 24/7/365 availability. 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APC UK - Unit 1, Ground Floor, 250 South Oak Way, Green Park, Reading, RG2 6UG 998-2186_UK NEWS BICSI data centre programme receives CDCD accreditation CNet Training has announced that BICSI’s Data Centre programme has been granted accreditation of prior learning (APL) for the Certified Data Centre Design (CDCD) qualification. The content of the BICSI programme covers some of CNet’s CDCD qualification assessment criteria, allowing successful BICSI delegates to provide verifiable evidence and pass an online examination in order to achieve CDCD status and qualification. This development provides an opportunity for individuals to continue to improve their knowledge whilst acquiring more industry recognised qualifications within specific areas of data centres. CNet Training’s Global Data Centre Education Framework allows delegates the choice to attend short courses to expand their knowledge Andrew Stevens or follow the framework to achieve certified status within different arenas. Andrew Stevens, CNet Training’s managing director, comments, ‘This is fantastic news for all BISCI trained data centre professionals – they can use their existing qualification to fast track into our prestigious CDCD programme, which is attracting delegates from across the globe.’ FrontRange joins Cloud Industry Forum FrontRange Solutions has become the latest company to join the Cloud Industry Forum (CIF), established to promote trust, security and transparency within the sector. The Cloud Industry Forum was established in 2009 to provide transparency through certification to a Code of Practice for credible online cloud service providers and to assist end users in determining core information necessary to enable them to adopt these services. Founder members include a number of leading players in the cloud provisioning sector including PAGE 9 www.insidenetworks.co.uk APRIL 11 7safe, Fasthosts, Nominet, Outsourcery, Rackspace and Scalable. Ian McEwan, VP EMEA at FrontRange Solutions, stated, ‘FrontRange is delighted to join the Cloud Industry Forum as it strives to deliver a Code of Practice to encourage transparency and best practices in cloud computing. The more major cloud computing stakeholders participate in the Cloud Industry Forum, the more trust we will build with customers looking for secure, stable, and effective cloud computing solutions that they can monitor and manage with confidence.’ NEWS CA Technologies’ Channel Index outlines a bright 2011 ahead CA Technologies’ partners are expecting a bright year ahead, with 65 per cent predicting an improved economy, according to the 2011 CA Technologies Channel Index. 54 per cent of partners expect a boost in customers’ IT spending, in contrast to the preceding year when budgets were predominantly flat. The CA Technologies Channel Index reveals that the largest hikes in IT expenditure will be found in cloud computing and virtualisation management. Spending on cloud is set to continue its upward trend of the last two years – 60 per cent of partners expect a rise, compared to 48 per cent last year. 70 per cent expect increased investment in virtualisation management. ‘The Index shows that many of our European partners are looking forward to an David Griffiths improved economy. With increased spending in cloud computing, our partners our capitalising on the huge opportunity it provides for growth,’ said David Griffiths, VP partners, alliances and MSPs in Europe at CA Technologies. Summer 2011 Charity Golf Day for Macmillan Cancer Support BICSI’s Summer 2011 Charity Golf Day will take place on 11th May at the prestigious Hanbury Manor PGA Championship Course in Ware, Hertfordshire. The event will raise money for Macmillan Cancer Support and will ask for four ball teams to compete in a ‘best 2 from 4’ full handicap Stableford competition over 18 holes. Golf will be followed by a threecourse dinner and prize giving with charity raffle. PAGE 10 www.insidenetworks.co.uk APRIL 11 One of the event organisers, Andrew Stevens of CNet Training, commented, ‘We have raised over £25,000 for Macmillan Cancer Support since we began the BICSI charity golf days. It is a great day out which allows us to focus our competitive steaks in a different direction, while raising money for a worthwhile cause.’ To enter a team or get more information CLICK HERE or call 07769 696976. ef·fi·cien·cy [ih-fish-uhn-see] –noun, plural -cies. 1. the state or quality of being efficient; competency in performance. The new Advanced Physical Layer Management Solution is coming TM www.molexpn.com v2.0 NEWS Next Connex and NGD partner for sub-two millisecond connectivity Next Connex and Next Generation Data have announced a new low-latency connectivity service linking the carrierneutral NGD Europe Tier 3+ data centre in South Wales to London and the City. The service gives guaranteed subtwo millisecond data backhaul between central London and NGD Europe, using Next Connex’s fully diverse, resilient fibre network. This enables customers in financial services, media production, and other sectors that demand lowest latency and maximum data capacity to take full advantage of NGD Europe’s remote high-security location, scalable low-cost space, and unprecedented renewable power facilities. Simon Taylor, chairman of Next Generation Simon Data, said, ‘This Taylor high-capacity, low-latency connectivity service removes the final barrier that often stops companies moving out of overcrowded, X high cost data centres in the London area. Organisations can now take full advantage of NGD Europe’s lower space costs, unmatched power resources and lower exposure to potential security threats without compromising network performance.’ Edinburgh plays host to BICSI’s 2011 European Conference & Exhibition BICSI’s 2011 European Conference & Exhibition will take place on 6th-8th June at the Edinburgh International Conference Centre. It will bring together leading international industry experts to tackle some of today’s hottest topics. Delegates will learn about the latest advancements and technology through technical presentations from global industry leaders and an exhibition hall full of the industry’s top suppliers. Rita Recalcati, BICSI’s European region director, commented, ‘This event offers numerous opportunities to network, connect with your peers and build relationships to expand your business. Delegates can also attend the first BICSI European Cabling Skills Challenge, where you can see some PAGE 13 www.insidenetworks.co.uk APRIL 11 of Europe’s best installers and technicians compete to be named BICSI European Z Installer of the Year.’ All conference delegates will receive 15 per cent off BICSI’s Data Centre Standard For full programme details and registration information CLICK HERE. For sponsorship and exhibition opportunities, CLICK HERE. NEWS Siemon, Cisco, Intel and Aquantia discuss 10GBASE-T adoption in the data centre At a recent Emerging Technology Forum in Portland USA, experts from Siemon, Cisco, Intel and Aquantia addressed key advances and considerations in the trend towards increasing market adoption of 10 Gigabit Ethernet (10GBASE-T) technologies in the data centre. Topics covered were key 10GBASE-T market drivers and projections, the evolution of server connectivity, decreasing power needs and cabling design options with 10GBASE-T, and others. According to Siemon’s Carrie Higbie, Category 6A and higher connectivity is being planned in new data centres. She said, ’85 per cent of the new data centre designs we see are cabling for 10GBASE-T.’ Higbie also noted a continuing upswing in the global use of shielded cabling for 10GBASE-T, including the traditional UTP dominant markets such as the US. Among the event highlights were Aquantia’s Sean Lundy and Intel’s Carl Hansen and Dave Chalupsky providing insight on how chip innovations from their respective companies were expected to significantly drive down 10GBASE-T power requirements for more energy-efficient 10GbE networks. For more insight from the Aquantia, Cisco, Intel and Siemon expert panel CLICK HERE view the event video. NEWS IN BRIEF NextiraOne has demonstrated its depth of competence in unified communications by becoming the first company in Austria to achieve Cisco Master Unified Communications certification. HIG Europe has acquired Fibercore, a UK based global market leader in the design and manufacture of specialty optical fibres, from Cisco. More than 3,000 participants from 80 countries gathered in Milan, for the FTTH Conference 2011. The 2012 event will take place from 29th February to 1st March in Munich. Pirean Software has been selected as a finalist for two Financial Services Technology Awards for its Access:One software that enables organisations secure on-site, hosted, cloud and SaaS resources using existing centrally managed security controls. Node4 has extended its remit to Northampton following the success of its’ third data centre in Wakefield. HP has taken the number one position in worldwide server revenue and shipments for calendar year 2010, according to a new report from IDC. HP captured approximately 39 per cent of the total x86 market revenue PAGE 14 www.insidenetworks.co.uk APRIL 11 Integrated IT Access Control & Monitoring for Data Centers Asset Security for Enclosures Intelligent Handles Universal Mounting Reporting & Audit Management PDU Remote Management Thermal Management Austin Hughes offers a broad range of solutions based around 19" rack mount technology. These solutions include InfraSolution remote access management with SmartCard handles, InfraPower remote management power solution, InfraCool intelligent remote cooling system and CyberView LCD Keyboard and KVM drawer. www.austin-hughes.eu Environmental Management Austin Hughes has ISO14001 and ISO9001 approved design, manufacturing, assembly and test facilities in Hong Kong and China. Austin Hughes supports a worldwide customer base, through its global locations in the United States, Europe and Japan, and through its extensive authorised channel partner support network. Email : sales@austin-hughes.eu MAILBOX A distinct advant Dear Rob The emergence of 10 Gigabit Ethernet system networking products that support data centre bridging (DCB) are a boon to the adoption of converged data and storage networks. 10 Gigabit Ethernet system networks that support DCB enable a variety of means for implementing IP-based storage networks.Technologies including FCoE, iSCSI, CIFS and NFS benefit from the speed, low latency and lossless advantages of 10 Gigabit Ethernet DCB infrastructures. FCoE encapsulates fibre channel traffic into Ethernet frames, eliminating the requirement for separate fibre channel and Ethernet networks. The bottom line advantage of FCoE is network convergence, reducing the network infrastructure by consolidating two separate networks that otherwise require different equipment, technology, management tools, etc into a single infrastructure – greatly reducing operating costs. Unlike FCoE, iSCSI, CIFS and NFS are able to work with ‘normal’ Ethernet; they do not require DCB because they can handle loss of packets or packets arriving in different orders, increased latency, etc. However, there are huge advantages of using these IP-based storage solutions over 10 Gigabit Ethernet DCB networks. For example, DCB’s priority flow control (PFC) provides a way to regulate flows that make any IP storage solution run faster and more efficiently. In the Ethernet protocol without DCB, there is a flow control mechanism so that when the switch memory buffers are getting full, the switch sends a pause frame to the server, effectively saying ‘don’t send me anything for a moment while I empty (transmit) the data I have in my buffers’. Unfortunately, without DCB’s priority flow control, Ethernet treats all traffic equally, meaning that the server stops completely from sending any traffic once it receives the pause frame. You might not notice the extra few microseconds if you are downloading your emails, but storage and database applications will notice. DCB’s PFC provides a way to send a pause frame to only traffic considered less critical. Effectively, PFC carves up the 10 Gigabit Ethernet pipe into eight lanes and enables the assignment of applications per lane. The DCB switch can send pause frames only on certain lanes and not others, so your storage traffic – FCoE, iSCSI, CIFS, or NFS – will never get paused if they are running in separate lanes. The result is exceptional performance for IP-based storage environments using 10 Gigabit Ethernet system networks. Today’s 10 Gigabit Ethernet system networks and DCB open the way to a variety of IP-based storage alternatives. If FCoE is not your cup of tea, iSCSI, CIFS, ➜ Is there something you’d like to comment on? CLICK HERE to send Inside Networks your views. PAGE 16 www.insidenetworks.co.uk APRIL 11 MAILBOX tage and NFS are well worth considering. Charles Ferland Blade Network Technologies Editor’s comment The IEEE and IETF are both continuing to develop guidance to help data centre managers provide lossless and low-latency transmission of data, such as FCoE frames, across the network. The Data Centre Bridging task group is working on this and looking at various aspects of the problem and it will be interesting to see what it concludes. Cablelay™ flexible, cabling protection is now available from NBM Distribution. • Market-leading product • Lightweight and easy to install • Protects cables from sharp edges, protrusions and snags • High resistance to water and chemical penetration • Class O fire rated • LSOH version available • Both flexible and rigid versions available from NBM • Competitive prices to order call the NBM sales team on CaBliNg proteCtioN Now availaBle froM stoCk at NBM 01923 270301 or email sales@nbm-distribution.co.uk Avaya Virtual Enterprise Network Architecture Taking your data centre to new heights A simple, cost-effective way to reap the benefits of virtualisation, Avaya Virtual Enterprise Network Architecture (VENA) is our unique fit-for-purpose solution that… • • • • Reduces costs Improves operational efficiency Reduces time to service And improves network uptime Find out more and don’t miss your chance to WIN a fantastic remote controlled helicopter*. *Promotion ends Friday 15th April 2011, 3pm. Read full terms and conditions ©2011 Avaya Inc. All rights reserved. All trademarks identified by the ® or TM are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. QUESTION TIME Proof of purchase Manufacturers are increasingly using third party product testing as a way to substantiate their claims. Inside Networks has asked a panel of experts to examine whether external verification is all it appears to be or simply a way of lulling end users into a false sense of security Whether you’re looking for a new cabling infrastructure or a replacement switch, there no shortage of choice when it comes to products and systems for the modern network infrastructure. This of course is a good thing, however, it can make life difficult when it comes to a final decision. Manufacturers’ marketing departments have become highly adept at making their products appear to offer the best value for money and deciphering the marketing spin can often prove tricky. In order to back up their claims and to provide verification that a product ‘does what it says on the tin’ a growing number of manufacturers are turning to third party test houses to back up their claims. For end users this has been a useful way to cut through the hype, while making sure that a decision about a product’s performance won’t come back to haunt them at a later date. However, useful as it may be, not all third party testing parameters are the same and they will often only verify the items that the manufacturer has asked to be tested. So, the onus often falls on the end user to fully understand what has been tested and, perhaps just as importantly, why. So is third party testing all it’s cracked up to be? Inside Networks has assembled a panel of experts to discuss this issue and suggest how it can help when it comes to product selection. If you have a question that you would like a panel of experts to answer in Inside Networks, CLICK HERE and we’ll do our best to feature it. HOW INFLUENTIAL SHOULD THIRD PARTY TESTING BE WHEN DECIDING WHICH PRODUCTS TO USE IN A NETWORK INFRASTRUCTURE? DO THIRD PARTY TEST RESULTS STAND UP TO SCRUTINY AND DO THEY PROVIDE END USERS WITH AN IMPARTIAL GUARANTEE OF COMPLIANCE? APRIL11 www.insidenetworks.co.uk PAGE 19 QUESTION TIME BLADE NETWORK TECHNOLOGIES CHARLES FERLAND – VICE PRESIDENT EMEA Third party and multivendor product testing and benchmarking can provide a valuable resource for determining which networking products are best suited to the customer’s needs. Such tests can often be accomplished on a much more extensive level with more products tested, more test equipment used and more test parameters evaluated than any single customer could accomplish on their own. The IETF’s RFCs that define performance testing terminology or methodology for specific protocols or situations are useful in ensuring that test results are impartial. Consider The Lippis Report’s recent Open Industry Network Performance & Power Test for Private and Public Data Center Clouds Ethernet Fabrics Report: Evaluating 10GbE Switches. The Lippis Report’s test, which was conducted at Ixia’s iSimCity, was open with ‘When multiple vendors collaborate to test their products, this can provide a useful way to evaluate real-world scenarios.’ PAGE 20 www.insidenetworks.co.uk APRIL 11 no fee to participate, used IETF RFC test methodology, and no vendor had input into the test methodology. Although the tests are repeatable, it would be very difficult, if not impossible for most Global 2000 firms to conduct the testing that involved $9.5m in test equipment, $2m worth of top-of-rack and core switches from multiple vendors, iSimCity’s extensive and well controlled test environment, miles of cabling, and the involvement of 22 of the industry’s top networking engineers. When multiple vendors collaborate to test their products, this can provide a useful way to evaluate real-world scenarios. For example, Blade Network Technologies, Solarflare Communications and Cloudsoft Corporation recently conducted a multi-vendor benchmarking of Monterey, Cloudsoft’s enterprise class cloud platform. Of course it is impossible to reproduce exactly every ‘real-life’ environment in test scenarios, but they do provide proof points of vendors claims and are a useful way to evaluate product maturity and overall performance. Because you may not want to get into the testing business yourself, third-party and multi-vendor testing can indeed provide a useful and instructive way to evaluate networking products. QUESTION TIME NEXANS MARTIN ROSSBACH – DIRECTOR OF PRODUCT MARKETING Third party testing is a very useful tool to provide independent verification of a manufacturer’s claims. Within the network infrastructure industry it is mainly used to provide confidence for new, emerging standards and technologies, where confusion on standards, performance or test methods may exist. It does not necessarily add value for firmly established products, such as standard Category 5e or Category 6. The established third party test houses are reputable organisations, and will accurately test and validate supplied products according to the relevant standards at the time. However, it is important to verify exactly which products have been tested to a particular standard. Customers need to remember that two standards might look very similar on paper but they can mean very different performance levels. For instance, Category 6A, as defined by the Telecommunications Industry Association (TIA) could refer to component, link or channel performance which are all very different. Without knowing the detail behind the standards, customers may assume that these all mean the same thing. Cabling standards can be incredibly complicated, so customers need to make sure that when they specify cabling infrastructure systems they are actually getting what they want. In summary, third party certification provides an indication of standards compliance, but users should ensure they check the detail. They must understand what the product has been certified against, and ensure they are being offered the same product set that was submitted. ‘The established third party test houses will accurately test and validate supplied products according to the relevant standards at the time. However, it is important to verify which products have been tested to a particular standard.’ APRIL11 www.insidenetworks.co.uk PAGE 21 QUESTION TIME LMG SIMON BARNARD – TECHNICAL MANAGER Historically, manufacturers may have used third party testing to differentiate their products. Today this level of approval is expected as standard from any credible manufacturer. Where established standards exist, the market demands this independent seal of approval. It is still important to understand the information that is being presented as a part of that test. You would expect to be shown a compliance certificate detailing the manufacturer, the standard the test was conducted to and the product that was tested. Checking that these details match the system you are evaluating is important – the certificate may refer to differing part numbers than you expect to see. This can happen when a manufacturer uses the same component in multiple products. You should then be checking that the listed component is included in the system concerned. The method of test should also be brought into scrutiny. A one-off test may give the manufacturer the opportunity to submit a ‘golden sample’ from a production run to deliver the required result. Tests on randomly selected products over a period of time carry more weight, but this extra diligence costs, and ultimately the end user would need to pay that price. Component level approval is generally PAGE 22 www.insidenetworks.co.uk APRIL 11 agreed to be a more desirable compliance, and more stringent than channel approval. Channel approval could enable a manufacturer to hide underperforming components by averaging them out with higher performing elements of the circuit. However, third party testing cannot guarantee installed performance and system longevity but a good installer and a quality manufacturer can. An installer’s demonstrable track record of similar solutions and ongoing investment in the training of their engineers, with manufacturer and industry specific courses, may ultimately be more important than laboratory testing. ‘A one-off test may give the manufacturer the opportunity to submit a “golden sample” from a production run to deliver the required result.’ QUESTION TIME R&M JUSTIN BEWICK – MANAGING DIRECTOR Many installers, consultants and end users rely heavily on the certificates from third party test houses in their choice of the products. And in an ideal world they should be able to rely on these. But sadly, a certificate is not a certificate is not a certificate! In fact, there are many different types of certificate which look the same but aren’t actually the same. At one end of the spectrum there are certificates given for products which the manufacturer itself selects and gives to the test house for testing. These samples could be individually selected from production or laboratory tuned. So this type of certificate tends to relate to handpicked samples rather than run of production. At the other end of the spectrum, the third party test house is permitted to walk in to the factory completely unannounced and help itself to samples from the production line – completely at random and without any possibility for the manufacturer to influence the choice. In this case, of course, the certification tells you that random production units pass the standards. What’s more the test house can and does repeat the surprise visit and re-tests random samples from time to time and would take away the certification if the products did not still pass. The only way to tell the difference between the certificates is to carefully read the fine print – and if in any doubt directly ask the third party test house to explain the test regime used. Finally, in Europe, look for certification to ISO/IEC 11801 rather than the American and lower spec TIA/EIA. At a minimum look for channel certification – which guarantees the system provided you use that manufacturers’ components and patch cords from end-to-end without exception – and preferably also for component certification which should guarantee end-to end performance provided every single component is component certified. ‘The only way to tell the difference between the certificates is to carefully read the fine print – and if in any doubt directly ask the third party test house to explain the test regime used.’ APRIL11 www.insidenetworks.co.uk PAGE 23 COMMS T H E N E T W O R K A N D D ATA C O M M S C O N F E R E N C E A N D E X H I B I T I O N 28th - 29th June 2011 I Barbican Centre I London COMMS EXPO is the new international conference and exhibition for network and data communications professionals. Speakers at COMMS EXPO 2011 will include: Andrew Jones, Alquist Consulting John Berney, Managing Director, CIO + To be held at London’s prestigious Barbican Centre on the 28th and 29th of June 2011, COMMS EXPO will offer a seminar programme of unrivalled quality, designed to deliver information with outcome-changing consequences. Ed Gibson, Global Cyber Security Chief, Price Waterhouse Coopers Ken Hodge, Technical Director, Brand Rex John Kellow, John Kellow Associates This premier event is open, FREE OF CHARGE to all industry professionals that pre-register at www.commsexpo.com. Mike Gilmore, Principal, The Cabling Partnetship If you require further information, or are interested in exhibiting at the event, please feel free to call Ian Titchener on +44 (0)1223 350515. David Stefanowicz, TIAB / ECA Andrew Stevens, Managing Director, Cnet Training Rob Cardigan, Nexans Carrie Higbie, Global Data Centre Director, The Siemon Company EVENT www.commsexpo.com Comms expo ad 151x213.indd 1 SPONSORED BY 11/03/2011 11:08 SWITCHING TECHNOLOGY On the move Paul O’Kelly of Extreme Networks examines the role switches play in connecting virtual applications and mobile users in a secure and reliable way Innovative Ethernet switching products have redefined networking by delivering unprecedented control and efficiency. Expectations for rich infrastructure capabilities, high security and flawless operations are testing network professionals like never before and networking vendors need to respond with solutions that deliver secure, robust connectivity for voice, video and data. Today’s end users are connected to the network through a large variety of wired and wireless devices with mobility of applications driven by virtualisation of the data centre. By using the correct Ethernet switches, enterprises, campuses, data centres and service providers can build scalable, highly available networks that deliver voice and video traffic with clarity in a world were mobility is key. Mix and match An enterprise data network can be built using any combination of the three key types of switches – core switch products to deliver performance and availability with the ability to respond to future needs, aggregation switches to meet the tough demands of high performance network applications, and edge switches that simplify endpoint management and access control tasks. The exacting demands of IP telephony deployments, enterprise aggregation, corporate data centres and network backbones require solutions that combine consistent performance, carrier-class availability, enhanced security and simplified management. Using appropriate core switches minimises latency and jitter, which can often degrade the quality of APRIL11 www.insidenetworks.co.uk PAGE 25 SWITCHING TECHNOLOGY ‘Network security is too important to be left solely to perimeter protection appliances and the LAN itself should play an active role in defending the network and its resources from inappropriate access or attacks.’ voice and video applications. In large enterprise networks aggregation switches play the important role of aggregating traffic from a large number of edge switches to be forwarded into the core, as well as receiving traffic from the core to distribute out to the edge. These switches need to process packets between core and edge switches and must therefore be secure, reliable and have simplified management to reduce the total cost of ownership (TCO). Moving out to the edge, the role of these switches becomes more important for supporting a variety of applications as well as the proliferation of networkenabled devices. They are required to support emerging technologies and fluctuation on a day-to-day basis without increasing the management burden to maintain application performance. Security Switches also play a crucial role in securing the network. Network security is too important an issue to be left solely to perimeter protection appliances and the LAN itself should play an active role in defending the network and its resources from inappropriate access or attacks. Traditionally, security has been the job of specialised appliances, firewalls, intrusion detection or prevention systems (IDS/ IPS), antivirus software and so on. Since most attacks initially came from the Internet, bolting on discreet devices to the WAN perimeter where the private and public networks met, often worked well. But times have changed, no longer can a company just put in a firewall to protect itself from the Internet and think that it is safe. Threats are appearing on the inside of the network, circumventing the elaborate firewall and antivirus protection at the WAN perimeter. In fact, the typical IT administrator finds out that there is a new threat on the Internet because it has already appeared inside the enterprise network. Ethernet switching produc PAGE 26 www.insidenetworks.co.uk APRIL 11 SWITCHING TECHNOLOGY Control and constrain Many believe that the key to security is to have it at the network switch through user policies, authentication and authorisation. It is important to constrain users to the network resources they require to do their job and this is where intelligent network access comes in. A network access authentication protocol uses identity to allow or deny access to a network, regardless of whether it is wired or wireless, regardless of the location. Open Ethernet switches and access ports are gaping holes in network security so requiring users to login to prove their right to access the network automatically creates a more secure environment. Users attempting to connect with the network must first log in to the system and once identified, can proceed to access the Internet and certain network services. The identity based technology in intelligent networking allows IT managers to maintain strict control over user access rights, while allowing end users to access the network in a flexible way, not just limited to a fixed desk location. If users then attempt to access an off-limits server, they are blocked at the edge port itself thereby removing any opportunity for an attacker to penetrate the network and making intelligent network access and switching a very powerful addition to any network security framework. Trend setting In recent years two main trends have shaped the data centre. The growth of virtualisation technology fuelled by the ongoing increase of CPU performance has promoted server consolidation whilst blade servers are enabling a higher density of machines to be housed onsite. As a result, the data centre has evolved into a highly complex environment with the traditional and well-understood three-tier architecture – network core, aggregation switches and access layer – now expanded to five or even a six tier network involving the virtual switch, NIC cards with switching capabilities and blade-switches part of the bladeserver rack. The pressures of delivering energy efficiency, cost savings and network staff limitations has created a challenge for those who run data centres, as well as the vendors who supply them – how to eliminate tiers across both the physical network and the server domain. The ideal scenario is a simplified twotier architecture – bring back all the switching to the network and use high density switching with sufficient uplink capacity, while supporting application virtualisation. As such the network must be able to track and trace applications when they are floating over the server farm, and apply the right virtual port profile to ensure SLAs when an application is migrated to a new server. Moreover, traffic between applications at one cts have redefined networking APRIL11 www.insidenetworks.co.uk PAGE 27 SWITCHING TECHNOLOGY server must be handled by the network as well, so the network management team has full visibility of which application is supported by which server and which network switch. This will allow them to eliminate the need for the vSwitch on the server, guaranteeing network security in hardware and offloading the server CPU. With fewer network elements to manage and a higher, more predictable performance, data centres benefit from more comprehensive network capabilities and improved security. Similarly, by returning the management of switching back to the hand of the network managers, it eliminates any conflict with server administration. Another level It is vitally important to realise that today’s technology takes networks to a new level that expands upon this historical role. Networks now have to deal with a variety of devices, traffic types, users and applications and must deliver the right content, services and security to everyone. ❏ Redefining network performance Networks are designed for one purpose – to move data from one location to another. But imagine if it knew every individual user’s needs, preferences and access status. For the enterprise, users would be unleashed to work at their fullest capacity, while maintenance and troubleshooting is simplified. In the data centre the accelerating mobility of virtualisation is under more intelligent and secure control. For the service provider, the burdens of infrastructure management are reduced, allowing focus to shift on enhancing subscriber services. Sending bits from source to destination is the easy part, what’s harder now is customising network access based upon a user’s role, device type and location. Existing networks can be meshed together to offer some identity functionality but won’t be able to provide the type of scale or flexibility required for today’s network-based business processes. PAGE 28 www.insidenetworks.co.uk APRIL 11 Paul O’Kelly Paul O’Kelly has been a technologist for over 22 years and has a vast amount of practical experience and knowledge in the networking and communications industry. Paul is responsible for all technical aspects of Extreme Networks’ UK & Ireland business and heads up a team of highly skilled and experienced system engineers. Reduce Data Centre Installation Time by up to 85% � Faster investment to revenue stream � Added security - Fewer engineers on site for less time � World leading pre-terminated system � High density, space saving fibre and copper versions available � Supports 10G systems in Copper and Fibre � Less waste, UK Manufactured - Reduced Carbon Footprint HellermannTyton Data Ltd Cornwell Business Park Salthouse Road, Brackmills Northampton NN4 7EX Tel: +44 (0)1604 707420 Web: www.htdata.co.uk PRODUCTS SWITCHES Comms Express Comms Express is one of the UK’s leading resellers of switches. Established for 10 years, the company has become the preferred one-stop-shop for all networking requirements. Having built up excellent working partnerships with all the major switch manufacturers, Comms Express offers clear impartial advice no matter what your switch requirements are. Whether installing a five port desktop or a multi-stacked managed switch, Comms Express is able to supply, from stock, a solution that meets the customers needs from all the leading manufacturers including Netgear, Cisco, HP Networking, D-Link and Allied Telesis, all available for next day delivery. Customers can also rely on Comms Express for all their other networking requirements, including leads, cabinets/racks, patch panels, UPS and KVM solutions, making it the preferred choice for networking professionals. Detailed specifications, up-to-date prices and stock availability of all products can be found on the Comms Express website, which has been independently reviewed and rated as excellent by Google Checkout and Shopping.com, underpinning our dedication to customer service. For further information CLICK HERE www.comms-express.com Cisco The Cisco Nexus 5000 Series switches transform the data centre with innovative, standards based, multi-layer, multiprotocol and multi-purpose Ethernet based fabric. Now you can help enable any transport over Ethernet, including Layer 2 and Layer 3 traffic, and storage traffic, all on one common data centre class platform. The Cisco Nexus 5000 Series switches are ideal for enterprise class data centre server access layer and smaller-scale, mid-market data centre aggregation deployments. They can be deployed across a diverse set of traditional, virtualised, unified, and high performance computing (HPC) environments. As part of the network foundation for PAGE 30 www.insidenetworks.co.uk APRIL 11 Cisco Data Center Business Advantage, they are designed to address the business, application, and operational requirements for current and future data centres. They provide architectural flexibility to support diverse business and application needs and infrastructure simplicity to decrease the total cost of ownership. CLICK HERE for further information. www.cisco.com SWITCHES Mayflex The GEU-0820 LevelOne 8-port Gigabit Ethernet switch from Mayflex is designed for reliable high performance networking. With its non-blocking switching fabric in full-duplex mode, this switch can deliver up to 2000Mb/s per port, while the Store-and-Forward service brings low latency and error free packet delivery. This high performance Gigabit Ethernet switch is perfect for fulfilling the demands of online gaming and multimedia streaming. Moreover, this switch also supports IEEE802.3az Energy Efficient Ethernet which helps reduce power consumption. It also supports 9KB Jumbo Frames, has IEEE802.1p priority queuing quality of service and a magnetic base for secure placement on any metal surface Mayflex works closely with its partners to provide a back up and support service that sets the company apart from the rest. An experienced team is on hand to help and offer advice on product requirements. Mayflex also offers free delivery to mainland UK and provides technical and marketing support to help customers make the most of their resources. For further information call 0800 757565 or CLICK HERE www.mayflex.com CHANGE the rules of networking. Reliability and Flexibility For Small and Growing Businesses FREE GIFTS WHEN YOU BUY ONLINE comms express www.comms-express.com www.comms-express.com/hp 0845 2000 256 monday - friday 8.30am - 5.30pm PRODUCTS SWITCHES Austin Hughes Austin Hughes now offers Matrix KVM and Power Socket control using a single IP address. This gives the user remote Matrix KVM access into 32x8 servers as well as control and monitoring of up to 16x24 individual power sockets. Power socket access from the KVM switch is via a Category 6 serial interface. Web based GUI management software allows the user to see real time data and provides remote control and monitoring of over a TCP/IP Ethernet network. As well as remote on/off control, the PDU strips also feature an easy to read field replaceable digital ammeter that accurately measures the power on individual strips. The KVM IP Matrix switches cover up to four-user simultaneous remote access including one local, one remote and two IP users on four different KVM ports at any one time. CLICK HERE for further information. www.austin-hughes.eu Harting The Harting Ha-VIS 4000 family of Industrial Ethernet switches has been extended to include power over Ethernet (PoE) capability, allowing devices such as cameras and wireless access points to be integrated quickly and easily into an industrial network. In addition to offering simplified installation through the use of one cable for Ethernet and power, the availability of both unmanaged and managed switches enables users to access two operating modes - plug and play when using the unmanaged Ha-VIS eCon 4080-BPoE1 and plug and play including applicationspecific configuration of the PoE functions with the managed Ha-VIS mCon 4080-BPoE1V. Individual PoE devices can be booted up or shut down via a web interface or SNMP without having to reset the entire network. This reduces waiting times and PAGE 32 www.insidenetworks.co.uk APRIL 11 increases network availability. The Ethernet switches incorporate a vibration-tested M12 interface and are designed for an extended temperature range from -40° to +70°C. They meet the requirements of the EN50155 and EN50121-3-2 standards. CLICK HERE for further information. www.harting.com SWITCHES Arista Networks The Arista 7500 delivers unmatched throughput, and leverages the unique combination of performance, density, and deep buffering to build larger flatter networks optimised for data centres, virtualisation, and cloud computing. It can forward on all ports at Layer 2 and Layer 3 at wirespeed while simultaneously switching and routing unicast and multicast traffic. The low-latency virtual output queue fabric and an advanced traffic scheduler results in minimal delay in forwarding. All packets are received and stored on the ingress packet processor, which is equipped with very deep buffers. In parallel, while storing the packets a forwarding decision is made by the scheduler as quickly as possible and the packet is divided and sent across the fabric to the egress port(s). The packet is re-assembled and transmitted out in most cases without any delays. This results in a very low latency – under 5 microseconds on average – for standard Ethernet frame sizes. CLICK HERE For further information. www.aristanetworks.com Cisco 300 Series Switches Leap into the Future The New Generation of Cisco Small Business Switches Cisco 300 Series Switches Cisco® 300 Series switches are the next-generation, managed switch from Cisco Small Business. This series offers a broad range of affordable, fixed-configuration, managed Ethernet switches. Each is easy to set up, and delivers the performance that gives your small and medium business a reliable, powerful network that With Next supports voice, video, and data. Business Day Lifetime Warranty support FREE GIFTS WHEN YOU BUY ONLINE comms express www.comms-express.com www.comms-express.com/cisco 0845 2000 256 monday - friday 8.30am - 5.30pm INTELLIGENT QUICK CLICKSINFRASTRUCTURE MANAGEMENT SOLUTIONS Quick clicks Your one click guide to the latest industry podcasts, events, electronic literature, apps and webcasts Brand-Rex has published a white paper examining intelligent infrastructure management (IIM) which is available by CLICKING HERE. HellermannTyton has published a brochure titled Education Infrastructure Solutions, which outlines its extensive experience and expertise in the education sector. CLICK HERE to read it. iTrinegy has produced a new video which looks at how its network emulation products can help end users understand the impact of different network characteristics on application performance. CLICK HERE to view. FOR A FREE SUBSCRIPTION TO Inside Nexans has launched two new tenderbook documents to assist designers with tender responses for cabling projects. The tenderbooks cover office buildings and data centres and can be downloaded by CLICKING HERE. Rittal’s Top Five service offers enclosure professionals a unique customer advice concept, with a variety of inexpensive advisory services on all questions concerning the perfect application of future oriented enclosure and housing technologies. CLICK HERE to find out more. CNet Training has made available a download of its Global Data Centre Education Framework which is available by CLICKING HERE. Networks CLICK HERE Inside Networks PAGE 34 www.insidenetworks.co.uk APRIL 11 ShIelded Tool Free Jack Size matters... Introducing the smallest ever third party approved shielded tool-free jack The new 10GPlus Shielded Tool-free Snap-in-Jack is easy and quick to install, its compact construction and multiple cable-entry options make it the most flexible product of its type available. It is smaller and shorter than conventional products, allowing for a more comfortable fit in confined spaces. Actual size • High performance, shielded jack with an industry leading electrical performance providing exceptional levels of headroom • Very short depth – fits easily into the back boxes of desk, • Third Party Approved • 360º cable shield termination for EMI protection • Tool-free technology for fast, intuitive and easy termination • Separate, flexible and secure strain-relief to support the • Rear, top, bottom or side cable entry suitable for all installations • Tiny footprint – 30mm x 14.8mm x 20mm (d x w x h) • Narrow width – to fit 24 in - component and channel 1U panels For more information visit www.brand-rex.com/jack or email marketing@brand-rex.com floor and wall outlets installation of thicker cables in smaller spaces such as back-boxes • For use in ISO/IEC and CENELEC Class EA and ANSI/TIA/EIA Category 6A cabling systems • Also available in category 6 PROJECTS Nacro changes lives with help from UKSolutions Working in partnership with a range of organisations across England and Wales, from resettlement, to youth projects, education and employment, Nacro tackles the social causes of crime, dealing with offenders and exoffenders by offering a broad range of practical services. Nacro operates from 180 regional locations across England and Wales. Partnership working is a key component of the work it does, and provides a unique forum for sharing ideas, creativity and resources. With a variety of partner organisations, the uptake of online activity and the increased importance of digital media, Nacro soon recognised how crucial its online evolution and expansion could potentially be. It made a decision to relocate its data services provision to a more local provider – therefore gaining the advantage of proximity. In light of this, the company approached Warwickshire based UKSolutions, which offers premier Tier IV aligned data space with diverse connectivity options and highlevel security. Logicalis and Loughborough University strike cloud partnership Loughborough University is to deploy Logicalis’ Cooperative Cloud to costeffectively meet the long-term capacity demands of its growing research, teaching and enterprise services. As part of a strategic IT partnership, PAGE 36 www.insidenetworks.co.uk APRIL 11 Logicalis will design and build an on-site, bespoke private cloud fully integrated with an off-site, cooperative hosted cloud. This single, scalable architecture will provide unlimited scope for future capacity provisioning and is set to save the University over 640 metric tonnes of CO2 per annum and significant cost-savings. Loughborough’s on-site cloud is built on enterprise class technology from Cisco, NetApp and CA to create a self-contained, highly virtualised and extremely compact environment. This provides enough computing, storage and network capacity to meet immediate local demand, while long-term future capacity, on-demand burst capacity and disaster recovery capability is provided by the Logicalis hosted cloud. PROJECTS Raritan helps eBay data centre team monitor network energy eBay demands extreme data centre reliability – any downtime would impact transactions worth more than $2,000 a second. Thus its global data centre team must excel in delivering uptime and flexibility, while keeping costs down. eBay created a four year data centre plan with an ambitious goal – to cut power costs in half, while simultaneously doubling compute performance. To enable maximum savings, eBay deployed rack PDUs from Raritan that provide precise energy consumption data for every single power supply and every single server. Accurate to IEC/ANSI billing grade standards, Raritan’s Dominion PX family of rack PDUs provides continuous sub +/- 1 per cent accurate kilowatt-hour information for each individual asset in the data centre. Built with both IT and facility standards in mind, Dominion PX can pass this information upstream to eBay’s building management and asset tracking systems in real time, achieving what Green Grid terms PUE Category 3 (or PUE3) monitoring. CLICK HERE to read the full story. MISSED AN ISSUE? CLICK ON A COVER TO READ MORE PROJECTS NextiraOne unifies communications for Ricoh users across Europe NextiraOne has reached an agreement with Ricoh Europe, a specialist in office solutions, managed document services and production printing, to deliver unified communications (UC) in up to 18 countries. The new solution will create a collaborative working environment that will help Ricoh to increase employee productivity, provide enhanced customer services and underpin the company’s environmental vision which is to reduce its carbon impact by 88 per cent by 2050. The deal covers UC and a comprehensive range of applications and services, encompassing TelePresence, videoconferencing, AV, digital media signage, physical security, cabling and Cisco LAN and wireless infrastructure. PROJECTS IN BRIEF The SAS Group has teamed up with BT to deliver a digital content network for Odeon Cinemas in the UK. The new network will connect 104 locations in the UK and will be supported by a bespoke managed services agreement created between BT and the SAS Group. The Woodard Academies Trust has appointed European Electronique to bring the latest in ICT solutions that enable individual learning and development through the power of technology. The work is underway on the Sir Robert Woodard Academy which is located in West Sussex. HP Enterprise Services has announced that Centrica has signed a seven-year outsourcing services agreement worth more than $400m. HP will enable Centrica to move to a utility-based private cloud computing environment that will support Centrica’s change program, improve speed of deployment, help lower costs and support the company’s environmental objectives. Imerja, working in partnership with Virgin Media Business and Extreme Networks, has completed a major overhaul of the IT network at Fareham Borough Council. Next Generation Data, operator of the largest data centre in Europe, will be opening an office in New York City to market its services to American companies planning to locate computer operations in the UK. Fujitsu has significantly improved its data centre reliability and efficiency using Emerson Network Power’s Aperture software solutions, part of the company’s data centre infrastructure management (DCIM) solutions portfolio. PAGE 38 www.insidenetworks.co.uk APRIL 11 CLOUD COMPUTING The sky’s the Ma str For enterprises around the world the cloud is forcing end users to assess their Geoff Kreiling of Masergy looks at what can be done to solve the challenge of Today’s enterprise IT departments are facing problems that are taxing them from a personnel as well as a technology perspective. Enterprises continue to add more applications to their global networks, thereby increasing the strain on network resources. Budgets remain flat, forcing IT leaders to maintain support for complex mission critical applications with existing or smaller staff levels. Both external and internal forces, from unified communications and desktop video to partner and supply chain integration, are driving increased bandwidth demand in the enterprise. On the up Bandwidth requirements are constantly rising and, if not handled correctly, can result in serious performance issues. To PAGE 40 www.insidenetworks.co.uk APRIL 11 solve these problems, many enterprise IT shops are leveraging cloud solutions such as software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS). The corporate network can make or break a cloud computing strategy. Bandwidth, security and cost are all potential pitfalls, and the network has to alleviate these concerns. To consider cloud solutions and how they can help a business, it is vital to understand how the network shapes the cloud strategy. Bandwidth elasticity As enterprise adoption of the cloud grows, so too will bandwidth requirements and network complexity. The only way to address these issues, and not inhibit the cloud solution, is to ensure that the network is capable e limit CLOUD COMPUTING and down on demand. Some service providers offer this capability as a standalone service or as part of their network service platform. Ideally, this service would include multiple levels of quality of service (QoS) for the effective management of cloud applications. With this capability an enterprise can prioritise its applications according to their importance to the business to manage the additional network traffic. Performance art Whether IT staff are running virtualised desktops, migrating legacy applications any enterprise IT departments are implementing a cloud to a SaaS environment or leveraging rategy in a structured piecemeal fashion IaaS to turn up a new server array for development or testing, it is critical that they have visibility into the network’s network capabilities. performance and behaviour and are able f the global cloud to make changes, in real time, to the of handling the resulting growth in network based on that information. demand. Of course, an ad-hoc approach Some companies are stuck with to connectivity is certainly possible. deploying overlay network management However, the increase in required solutions that capture performance bandwidth could be significant, and information, but deplete available might be sporadic. bandwidth and potentially add latency Thus, adding additional bandwidth to other applications. Ideally the cloud capacity might be too costly, especially service would include an embedded if it is only used periodically. Conversely, management service that could as a company grows and requires more provide granular traffic statistics cloud computing infrastructure, relying for greater visibility into application on the existing corporate network to performance across the network along cope with increased demand is risky. with the controls to optimise network The increased demand could overwhelm performance. other applications, and IT staff risk not having sufficient insight into how the Safe and secure applications are performing between Even if an enterprise does have office locations and the data centre. a network that has the required One solution is to deploy a network bandwidth elasticity, visibility and solution that provides elastic bandwidth control for cloud connectivity, it does capabilities to dial bandwidth up not necessarily mean it has the security. APRIL11 www.insidenetworks.co.uk PAGE 41 X CLOUD COMPUTING Network security has always proven to be one of the most pressing issues for network managers, and the cloud has only exaggerated these concerns. Companies face a wide range of malicious behaviour that can attack the network, and potentially become catastrophic. Security has been a major inhibitor of widespread cloud service deployment for the enterprise space. Not only are companies hesitant to send proprietary information or mission critical applications across the Internet, they are also concerned about resources on the Internet becoming unavailable due to DDOS attacks or other nefarious activity. While encryption lessens some of the security concerns it also adds latency and potentially impedes application performance. The network has to be capable of maintaining performance while offering complete security. That is why enterprises are taking a closer look at private cloud and hybrid cloud strategies. Utilising MPLS and VPLS VPN technology, businesses can connect securely to cloud service providers to protect company information while facilitating distributed access to those assets and removing the dependency on a best effort network. Cost management A final pitfall to the wide-scale adoption of cloud computing is overcoming the embedded costs of private corporate data centres. Most large enterprises have built their own data centres to handle the scalability, security and management of business applications while protecting the underlying corporate data. These businesses have been hesitant to abandon this investment – and indeed this control – to external providers. At some point in time this model becomes too expensive to support, whether from a real estate, power or personnel perspective. Maintaining data centres, and keeping up with the growing demand for new services, have given IT staff good reason to rethink this do-it-yourself strategy. At one time the capabilities of cloud computing may have seemed more like a promise than a real service – but as they say, times have changed. What can the cloud offer if a business has already invested in its own data centre? It is a difficult situation because there has already been a large investment of capital, but on the other side, there might not necessarily be the budget to maintain or improve network performance. This is why cost continues to be the most difficult cloud migration The network will play an important role in helping global challenge to overcome. businesses build successful cloud strategies PAGE 42 www.insidenetworks.co.uk APRIL 11 CLOUD COMPUTING ‘At one time the capabilities of cloud computing may have seemed more like a promise than a real service – but as they say, times have changed.’ Cost effective While many enterprise IT departments are implementing a cloud strategy in a structured piecemeal fashion, when the cost of data centre construction and maintenance is taken into account, it will start becoming apparent that the flexibility of the cloud is the way IT will surely progress in coming years. A simple example is being able to spin any number of servers, for as long as required, on demand. This flexibility proves too enticing for enterprises to ignore. However, businesses will not accept poor performance – after all, the cloud is supposed to be an agile business tool. The major challenge is yielding LAN performance over what is essentially a WAN environment. This is a critical issue especially when we consider the potential strain on a network that utilises multiple cloud services. There might be partners who need to connect to the business’ corporate network and sales executives who need to access cloud CRM. Therefore, the network must be able to cope with this demand. Problem solving So what is the solution? A partial outsourcing of IT to the cloud is definitely possible, but only if the network can help maintain or improve existing performance. The network has to offer LAN level insight so that in the short-term application performance can be managed, while allowing for longterm planning and cost savings. In summary, to see the cloud reach the upper echelons of IT, the network will have to rise with it. Whether it is working hand in hand with the cloud provider, ensuring total network visibility or offering intelligent network management, the network is set to play its most important role yet in helping global businesses build successful cloud strategies. ❏ Geoff Kreiling Geoff Kreiling is a product manager for Masergy and is responsible for the company’s cloud strategy, transport products and managed services portfolio. Geoff has more than 14 years experience in the IT and telecommunications industry in product management, sales, sales engineering and marketing. APRIL11 www.insidenetworks.co.uk PAGE 43 CHANNEL UPDATE Computacenter’s partnership first with Panduit boosts cabling services Computacenter has become the first IT services and solutions provider in the UK to achieve Gold EMEA Partner with Panduit. As a result, organisations can now obtain certified advice about how to achieve the maximum business value from Panduit’s technologies, including its Unified Physical Infrastructure (UPI) solution. Kenny Presly, UK channel director for Panduit, commented, ‘Customers now have access to end-to-end connectivity solutions that minimise risk and improve business agility. Gold partner status enables Computacenter to enhance the connectivity services it provides and provide informed advice around future proofing their physical infrastructure.’ Neal Silverstein from Computacenter, added, ‘To maximise investments in technologies that enhance competitive advantage, organisations have increasing bandwidth requirements. We can help address these challenges with cabling infrastructures that are reliable and cost effective.’ NBM announces sponsorship of Olympic sailing contender NBM Distribution has announced that it has agreed to sponsor a young Olympic hopeful in his quest to become a Topper dinghy champion. Aaron Murray is the son of Extreme Networks director, Cammy Murray, and he has been selected to be part of the GBR Intermediate Topper dinghy squad. Aaron began sailing when he was just six years old and received his first Topper dinghy in 2008. That year he competed in the RYA Zone Championships and achieved 10th place overall out of 29 boats and was PAGE 44 www.insidenetworks.co.uk APRIL 11 selected for the RYA Scotland Topper Squad. Having been selected by the GBR squad, Aaron will take part in the Topper World Championships in 2011 in Dublin, Ireland, and then hopes to achieve his ultimate goal which is to sail at the Olympics. Danny Kindell, director at NBM Distribution, commented, ‘We are delighted to be able to support Aaron in his efforts to be an Olympian. He is a highly talented individual and we wish him all the best in the forthcoming Topper World Championships.’ CHANNEL UPDATE Mayflex adds customer survey to its website Mayflex has added a customer survey to its website, giving customers the chance to give their feedback at a time which best suits them. Designed to be completed in less than 15 minutes the questions are a mixture of multiple choice and open ended with plenty of opportunities for customers to give their feedback and comments. The survey has been developed as part of the company’s ongoing focus on improving service levels. Questions will be reviewed periodically to ensure they reflect what is currently relevant to the business. Martin Eccleston, commercial manager at Mayflex, commented, ‘The data from the survey will be collated on a monthly basis and any customer who has highlighted an area of concern can be assured that they will receive a response directly from the manager who looks after that particular area of the business.’ CLICK HERE to take part in the Mayflex online customer survey. CHANNEL UPDATE IN BRIEF RF Code, a leading provider of real-time IT asset management and wire-free environmental monitoring solutions, has formally launched its European Channel Program. The goal is to help partners to promote, sell and support RF Code’s innovative range of wire-free environmental and power monitoring and real-time IT asset tracking solutions. RaamProducts, specialising in enterprise content management (ECM) solutions and the European distributor of Digitech Systems, has opened a UK office headed by Andrew Graham. As a UK country manager, Graham is responsible for developing a focused commercial strategy for the UK and Ireland and building a leading reseller channel. AuDeo, an integrator of high quality visual communications technologies, has announced a joint partnership with Masergy. AuDeo will offer its clients high quality videoconferencing solutions along with Masergy’s high performance network service platform. NextiraOne has become a NetApp Gold Partner as the company continues to strengthen its end-to-end data centre offering in the European market. Emulex has announced its next-generation Connect Partner Program for channel partners and value-added resellers (VARs). It offers partner-specific content, Emulex Expert online technical and sales training certifications, bigger SPIFs, faster claims and higher profit margins. Mobotix has opened a new demonstration and meeting room at London’s iconic Gherkin office complex which is fully bookable by any registered UK partner. APRIL11 www.insidenetworks.co.uk PAGE 45 Calling all past, present and future Data Centre and Information Technology facility and project managers, architects, engineers, designers and consultants… The 2011 BICSI European Conference & Exhibition is a must-attend event for all Data Centre and Information Technology Systems professionals, featuring: • Technical presentations from global leaders in the industry. • An amazing Exhibit Hall full of the industry’s top suppliers. • Numerous opportunities to network and connect with your peers. 15% Off BICSI’s Data Centre Standard for all conference delegates! With demand for greater capacity, increased efficiency and higher levels of utilisation, learn the best practices to minimise risk and advance your career! Visit www.bicsi.org/european for more information and to register today! Educate Globally. Deliver Locally. Conference for the Information Technology Systems Industry Official 2011 BICSI European Conference & Exhibition Media Partners: © BICSI, March 2011. All rights reserved. BICSI is a registered trademark of BICSI, Inc. PRODUCTS & SERVICES Panduit Panduit’s Physical Infrastructure Manager (PIM) Software Platform Version 4.1 now offers work order integration with BMC Remedy and Ayanova as well as an Enterprise Bundle that provides connectivity management at the teleco room and the extended enterprise. Working with PanView iQ (PVIQ) system hardware and select third-party devices, the PIM Software Platform provides continuous, local, and remote visibility of connectivity, power usage, asset tracking and utilisation, and environmental conditions within a data centre – in realtime. Panduit’s PIM Software Platform is a physical infrastructure management system for tracking the allocation and utilisation of critical IT assets within the data centre and throughout the enterprise. The platform lays Siemon Siemon has announced the addition of several new OM4 fibre optic products to its comprehensive line of high performance cabling solutions. Siemon’s new OM4 Plug and Play fibre cable assemblies, pre-terminated duplex trunking cables and traditional field-terminated cable and connectivity provide an extended distance multimode option for 10Gb/s as well future proof migration options for 40Gb/s and 100Gb/s application speeds. The OM4 Plug and Play system’s modules and adaptors are supported the foundation for effective Data Centre Infrastructure Management (DCIM) through accurate and timely documentation of these physical assets, improved visibility into asset moves, adds and changes (MACs), and process-driven integration with applicable management systems. CLICK HERE to view a copy of the Panduit PIM Software Platform Brochure www.panduit.com by a wide array of factoryterminated cable assemblies that combine Siemon’s reduced-diameter RazorCore cable with 12 fibre MTP connectors. These 40Gb/s or 100Gb/sready MTP-to-MTP cable assemblies can be ordered in custom lengths and are designed to be quickly pulled and connected to Plug and Play modules or MTP adaptor plates. Available in 12 to 144 fibre counts in increments of 12 fibres, these assemblies are user configurable to precise application requirements. CLICK HERE for further information. www.siemon.com APRIL11 www.insidenetworks.co.uk PAGE 47 COPPER CABLING PRODUCTS & SERVICES SYSTEMS Raritan Raritan manufactures the broadest portfolio of smart power distribution units (PDUs) to enable energy management in the data centre. The Raritan Dominion PX family of high quality rack PDUs offers realtime remote power monitoring of current (amps), voltage, power (kVA, kW) and energy consumption (kWh) with +/- 1 per cent billing-grade accuracy. There are hundreds of models to meet all your data centre applications, including models with outlet switching, individual outlet metering, high power for blade servers and high density applications, and 400V power distribution. CLICK HERE for further information. www.raritan.co.uk Draka Draka Communications’ current range of FTP cabling solutions provides a solution to the challenge of cable packing density in 10 Gigabit Ethernet projects. Using shielded cabling provides security and space saving advantages when run within three compartment containment systems. For data centres, S/FTP cables offer the most secure option for data traffic integrity and FTP is highly recommended for the protection of 10 Gigabit Ethernet traffic. Shielded cables are mistakenly perceived as thicker and harder to work with – wrongly, as unshielded cables are often extremely rigid due to their thicker jacket. Correct cable screening eliminates the need for the space-wasting separation of UTP cables, which often results in larger bundles PAGE 48 www.insidenetworks.co.uk APRIL 11 in the cable channels. So shielding indirectly contributes to lower overall installation costs, while providing significantly increased headroom to AXT, as well as a greater degree of overall noise immunity. Draka cable designs offer a 10 per cent less diameter advantage over many UTP designs, together with the additional security of shielding to accommodate the most up to date 10 Gigabit Ethernet applications. CLICK HERE for further information. www.draka.com/connectivity PRODUCTS & SERVICES Avaya Avaya’s Data Networking Solutions offer a versatile portfolio of products that allow enterprises to build fit for purpose networks. Avaya VENA is a true, fit-for-purpose virtual networking architecture for the data centre and enterprise campus. It helps enterprises reap the benefits of virtualisation in a more simplified and cost-effective manner, and is designed to help IT departments meet the surging demand for new content and business collaboration applications. VENA is comprised of three elements: • The virtual services fabric (the network backbone), created by Shortest Path Bridging, allowing end-to-end virtual networks to be created in an instant simply by configuring the two end switches. Avaya Ethernet Switching platforms, including the modular core ERS 8600/8800 and top-end Virtual Services Platform 9000 switches. Virtualised network management and access control components for full network visibility and security. CLICK HERE for further information. www.avaya.com • • Emerson Network Power Emerson Network Power has introduced Smart Solutions, a family of intelligent, integrated infrastructure systems. As part of the family, the company has introduced the SmartRow, SmartMod and SmartAisle. SmartRow supports up to 20kW of IT equipment in an enclosed, multi-rack configuration with integrated power, cooling, infrastructure management and fire suppression. By reducing room modifications it can reduce initial capital costs by about 10 per cent and ongoing energy costs by up to 30 per cent. SmartMod can be used to supplement existing data centre capacity or can be deployed as a standalone, remote data centre or disaster recovery site. Unlike other containerised systems, the SmartMod enclosure comes in configurations to support a wide range of capacity needs. SmartAisle can increase efficiency and provide flexibility through row-based infrastructure. Through a simplified, modular design, SmartAisle configurations reduce equipment costs, optimise the use of existing infrastructure, free up stranded capacity and reduce energy consumption. CLICK HERE for further information. www.eu.emersonnetworkpower.com APRIL11 www.insidenetworks.co.uk PAGE 49 FINAL WORD The 3D image from an interferometer of a ferrule end Equality and div Rosemary McGlashon of 3M explains why the move towards standardisation o does not necessarily mean a level playing field for quality In theory, standardisation is good news. Specifiers, consultants and installers have reduced risk and uncertainty, because they do not have to spend time evaluating products and potentially have more choice and less vendor ‘lock-in’. End users know they are getting a product that conforms to industry specifications. Even suppliers potentially benefit, because they know they are selling a ‘risk free’ product, although of course standardisation often leads to a more competitive market. Progression Standards normally take into account technological progression, which can ease the change across different technology evolutions and support PAGE 50 www.insidenetworks.co.uk APRIL 11 backwards compatibility. They also ensure interoperability between different products and result in a level of quality that provides the user with reassurance. In Europe, the most prominent and influential connector standards producer is the International Electrotechnical Commission (IEC). The IEC’s standards generally secure the endorsement of other European standards bodies. However, cabling connector standards are not legally binding in some countries, so although widely supported, adoption is entirely voluntary. Also, it is vital to understand that different standards cover different aspects, including design, testing and product quality. Plus, products still have FINAL WORD versity of connectors varying design parameters that exist outside the guidelines of the standards. Standard bearer Let’s start by looking at the main standards available. Copper data connectors of the RJ-45 type are covered by the IEC60603-7 series of standards, including two published in mid 2010 to cover Category 6A shielded and unshielded jacks. Fibre connectors are a little more complicated, because they have a mechanical interface standard which covers how the connectors physically fit together (IEC61754 series); an optical interface standard which covers how different types of fibres and ferrules optically interact (IEC61755 series); and the IEC61753 series performance standards, which cover the mechanical and environmental tests, such as reaction to heat and cold or to torsion. This means that when specifying optical fibre connectors, all three standards systems need to be considered. Also, while they cover performance, testing and repeated joining of the connectors, these standards do not focus on long-term reliability of individual products. For this, installers and specifiers need to refer to ISO9000 or equivalent manufacturing processes. One way around all this is to use independent product qualification programmes from a small number of vendors, but in the data network market, these really only apply to copper components. For fibre installation, the onus is on the installer, specifier or consultant to understand what is important in fibre connectors standards and in particular, to understand some of the less familiar features, which are just as important as the more obvious elements. Raising your game Take for example the mechanical alignment of the two joining fibres, upon which good performance is dependent. Drawings of the outline and mating parts of the plug and adaptor (the mechanical interface) can be found in the IEC standards and these are relatively easy to reproduce given the standard and a few samples. Often overlooked are the optical interface and the connector performance. For a modern fibre connector to work properly the fibres in the two ferrules – the fibre holding APRIL11 www.insidenetworks.co.uk PAGE 51 X FINAL WORD ‘Connectors that are simple to install are more likely to be fitted properly, as well as more straightforward to test and maintain.’ parts of the connectors, usually made of ceramic – need to be in physical contact and under a certain amount of pressure. The tip of the fibre’s circular ferrule is what counts here, notably three elements – the radius of the endface, the apex offset and the undercut. Get any of these wrong and signal loss could be affected, leading to interference and meaning that the connector does not meet the specification. The faster the data speeds, the allowable signal loss is reduced and therefore there is reduced room for error. Furthermore, when using 12-way multi-fibre connectors (MPO), the potential problems are magnified many times because each fibre must align with its counterpart and all 12 pairs must mate together at the same time. This is usually achieved by the fibres protruding slightly from the plastic ferrule. Control of this protrusion of all the fibres and a number of other factors, such as the end face radius and the quality of the alignment pins, is critical to the long-term performance of the connection. These three parameters can be controlled by the installer during the polishing phase, but also on the assembly of the connector in the factory. This is why being clear on what is included in the specification is so important – is it based on the installer’s PAGE 52 www.insidenetworks.co.uk APRIL 11 mechanical control during the polishing phase and the quality of the polishing material, whether or not using one of the on-site termination systems available? Or is it dictated as part of the product design in the factory and tested using an interferometer so some of the guesswork has effectively already been removed? Good design The mechanical and environmental performance of the connector is as important as the optical connection. With the advent of small form factor connectors, up to 96 connections are being placed in one height unit of rack space. When moves and changes take place, connections need to be disconnected and replaced without disturbing adjacent lines. With such high density it is easy to nudge neighbouring What would be seen on an interferometer screen at the point of measuring the radius, apex offset and undercut FINAL WORD connectors during relocation. This is another instance where connector design is so vital. Connectors that are properly designed are immune to such ‘static side pull’. Those that are designed just to mechanically intermate may not be. Also, for copper and fibre connectors, side pull shows up those with poorly protected back ends or ‘boots’. If there is no protection against bending at the rear of the connector the minimum bend radius is easily compromised, causing loss of signal in fibre connectors and deterioration of performance in copper links. Perhaps harder to quantify but, in my opinion important, are connectors that support easy installation and have strong design aesthetics. Connectors that are simple to install are more likely to be fitted properly, as well as more straightforward to test and maintain. Also, easy installation contributes to faster installation, thus lowering time on site and, therefore, the overall cost of the project. Uncertain times The increasing move towards standardisation of connectors is arguably a good thing, but the potential downside is that it would be easy to assume that standardisation means a level playing field for quality. This is unlikely to be the case. Inferior quality connectors that do not meet all the relevant industry standards and tests can lead to installation and network performance problems. Cheap is not always cheerful. The connector market is not a range of homogenous products that are created equal. ❏ Rosemary McGlashon Rosemary McGlashon has more than 20 years experience in structured cabling and is currently European product manager for 3M, which has ranges of both fibre and copper cabling components and systems under the Volition brand name. She is currently on the UK national committees for both cabling standards and fibre components and attends IEC and Cenelec working groups as UK expert for fibre connectors, closures and testing. Rosemary is secretary of IEC SC86B working group 6 on optical fibre connectors. APRIL11 www.insidenetworks.co.uk PAGE 53 Inside Networks WE HOPE YOU HAVE ENJOYED INSIDE NETWORKS Inside Networks COMING UP IN MAY’S ISSUE ➤ ALL THE LATEST NEWS, VIEWS, COMMENT AND ANALYSIS Inside Networks ➤ IS THE INDUSTRY MOVING AWAY FROM STANDARDS BASED INFRASTRUCTURES ➤ NETWORK OPTIMISATION – GETTING THE BEST FROM YOUR DATA CENTRE ESTING 40 AND 100 GIGABIT ETHERNET ➤ T NETWORKS ➤ THE ISSUES FACING COLOCATION DATA CENTRES ➤ MOVES, ADDS AND CHANGES IN THE CHANNEL ➤ NETWORK INFRASTRUCTURE CASE STUDIES FROM AROUND THE WORLD ➤ T HE LATEST PRODUCT, SYSTEM AND SERVICE DEVELOPMENTS FOR A FREE SUBSCRIPTION CLICK HERE