..
BPO, IT OUTSOURCING, OFFSHORING
PACKAGE SOFTWARE & SOLUTIONS
VIETNAM'S 30 LEADING IT COMPANIES 2014
VIETNAM’S 30 LEADING IT COMPANIES 2014
TABLE
CONTENTS
TABLEOF
OF CONTENTS
CONTENTS
I. Chairman's preface
II. List of Vietnam's 30 Leading IT companies 2014
1. Appendix 1: Listing based on company names
2. Appendix 2: Listing based on company revenues
3. Appendix 3: Listing based on company headcounts
III. Vietnam IT Outlook 2014
IV. Introduction of Vietnam's 30 Leading IT companies
- Business line: BPO, IT Outsourcing, Offshoring
1. DiGi-Texx Vietnam
2. FPT Software Company Ltd.
3. FUJI Computer Network Co., Ltd.
4. Global Cybersoft (Vietnam) JSC.
5. Harvey Nash Vietnam
6. IFI Solution JSC.
7. ISB Vietnam Co., Ltd.
8. KMS Technology Vietnam Company Ltd.
9. LARION Computing
10. Luvina Software JSC.
11. NTT DATA Vietnam Company Ltd.
12. Rikkeisoft Co., Ltd.
13. Savvycom Joint Stock Company
14. Sunrise Software Solutions Corporation
15. TMA Solutions
16. United Technologies Corporation (Unitech)
17. USOL Vietnam Co., Ltd.
18. Viet Nhat General JSC.
19. VietSoftware International
- Business line: package software/solutions
1. BUCA Joint Stock Company
2. CMC Software Solution Company Ltd.
3. Electronics Communications Technology Investment Development Corporation
4. Harmony Software Technologies JSC.
5. HiPT Group Joint Stock Company
6. Joint Stock Company For Telecoms And Informatics
7. MK Smart
8. Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
9. Quang Ich Software JSC.
10. Technology and Media Investment Development JSC.
11. Tinhvan Technologies JSC.
- Matrix of companies' technical capacity
V. Appendix 4: Important addresses
04
PAGE
5
7
8
9
10
17
18
20
22
24
26
28
30
32
34
36
38
40
42
44
46
48
50
52
54
57
58
60
62
64
66
68
70
72
74
76
78
80
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VIETNAM’S 30 LEADING IT COMPANIES 2014
CHAIRMAN’S PREFACE
On behalf of Vietnam Software and IT Services Association (VINASA), I would like to
extend my warmest greetings to readers all over the world. It is my great pleasure to share
with you the most updated information on Vietnam IT industry and the leading IT enterprises in 2014.
By changing disadvantages of a developing country into opportunities of an emerging economy, during the last 10 years Vietnam made a short-cut to catch up with the global ICT
industry. Focusing on IT human resource development and creating the favorable business
environment including many incentives for ICT companies, Vietnam IT industry has been
growing rapidly. From 2002 to 2013, the revenue of software industry increased 52 times
to reach nearly 3 US$ billion and the hardware industry increased 70.5 times to reach 36.8
US$ billion. In 2013, Ho Chi Minh City was ranked 16th and Hanoi was ranked 23th in the
list of the TOP 100 Outsourcing destinations of the world by Tholons (an advisory firm for
global outsourcing and investments).
Vietnam has huge potential in IT human resource thanks to its young population (over 50 million out of 90 million population aged under 35); Vietnamese youth is famous for its passion and talent in mathematics (more than 93% Vietnamese students who attended The International Mathematical Olympiad won medals). Vietnam now has nearly 300,000 IT students in
290 universities, which is the stable supply for IT companies in the coming years. The IT workforce in Vietnam counts around
450.000 employees (2013), of which over 200,000 ones are post graduates and graduates. The cost for software outsourcing
and development in Vietnam is about 30 to 50% lower than in India and 20% lower than in China.
In 2012, Vietnam Government approved the new strategy for ICT development aiming at transforming Vietnam into an ICT
- advanced country. We are now witnessing more and more leading multinational corporations coming to Vietnam to invest
and set up their global business base, factories, research laboratories, such as Samsung (nearly US$6 billion of investments),
Intel (more than US$ 1 billion), Microsoft, IBM, HP, LG, Canon, Fujitsu, Alcatel-Lucent, etc. Hardware and software products made in Vietnam are now being exported to all over the world, serving billions of users. The world is now paying increasing attention to Vietnam for its success and rapid growth in IT industry. In October 2014, Asian – Oceanian Computing
Organization (ASOCIO) is holding its flagship event “ASOCIO ICT Summit” in Hanoi with 700 delegates from companies
and institutions of over 20 economies in Asian – Oceanian region. On this occasion, VINASA issues this special publication
“Vietnam’s 30 Leading IT Companies” to provide the most updated information of IT industry in Vietnam and to present the
leading companies in Vietnam in 2014, promoting for cooperation between these companies and potential partners around the
world.
This small and informative publication has 2 parts: the first part is an overview introduction of IT industry in Vietnam presented by PhD. Hoang Le Minh, General Director of Vietnam National Institute of Software and Digital Content Industry
(NISCI). He is a very famous IT expert in Vietnam (in 1974 he was the first Vietnamese participating in The International
Mathematical Olympiad and won the first prize); The second part is a brief introduction of Vietnam’s 30 leading IT enterprises
operating in 2 business lines: BPO/ITO, offshoring services and package software products/solutions. Companies introduced
in the publication were carefully selected by a council of 17 experts, including business managers, IT consultants, scientists
and IT journalists. Chairman of the council was PhD. Mai Liem Truc, Former Deputy Minister of Post and
Telecommunications of Vietnam. The publication is made in both hard and soft copy and has 2 versions, one in English and
another in Japanese. VINASA is seeking for ASOCIO’s, WITSA’s and their member associations’ support to present and distribute this publication to all members companies as one of the bridge glue for business cooperation in the near future.
As this is the first edition of the publication, there must be limitations and dissatisfactions. We are looking forward to get your
comments and feedbacks to help us to improve the publication at its future editions.
Our sincere thanks!
Dr. Truong Gia Binh
Chairman
VINASA
05
VIETNAM’S 30 LEADING IT COMPANIES 2014
06
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX I
LISTING BASED ON COMPANY NAME
(in alphabetical order)
NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing
1
Digi-Texx Vietnam
20
2
FPT Software Company Ltd.
22
3
FUJI Computer Network Co., Ltd.
24
4
Global Cybersoft (Vietnam) JSC.
26
5
Harvey Nash Vietnam
28
6
IFI Solution JSC.
30
7
ISB Vietnam Co., Ltd.
32
8
KMS Technology Vietnam Company Ltd.
34
9
LARION Computing
36
10
Luvina Software JSC.
38
11
NTT DATA Vietnam Company Ltd.
40
12
Rikkeisoft Co., Ltd.
42
13
Savvycom Joint Stock Company
44
14
Sunrise Software Solutions Corporation
46
15
TMA Solutions
48
16
United Technologies Corporation (Unitech)
50
17
USOL Vietnam Co., Ltd.
52
18
Viet Nhat General JSC.
54
19
VietSoftware International
56
B/ Business line: package software/solutions
20
BUCA Joint Stock Company
58
21
CMC Software Solution Co., Ltd.
60
22
Electronics Communications Technology Investment Development Corporation
62
23
Harmony Software Technologies JSC.
64
24
HiPT Group Joint Stock Company
66
25
Joint Stock Company For Telecoms And Informatics
68
26
MK Smart
70
27
Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
28
Quang Ich Software JSC.
74
29
Technology and Media Investment Development JSC.
76
30
Tinhvan Technologies JSC.
78
07
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX II
LISTING BASED ON COMPANY REVENUES
(in decreasing order)
NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing, Offshoring
1 FPT Software Company Ltd.
20
2 TMA Solutions
46
3 Harvey Nash Vietnam
26
4 Global Cybersoft (Vietnam) JSC.
24
5 KMS Technology Vietnam Company Ltd.
32
6 NTT DATA Vietnam Company Ltd.
38
7 FUJI Computer Network Co., Ltd.
22
8 ISB Vietnam Co., Ltd.
30
9 Luvina Software JSC.
36
10 VietSoftware International
54
11 IFI Solution JSC.
28
12 Sunrise Software Solutions Corporation
42
13 Digi-Texx Vietnam
18
14 USOL Vietnam Co., Ltd.
52
15 LARION Computing
34
16 United Technologies Corporation (Unitech)
48
17 Viet Nhat General JSC.
50
18 Rikkeisoft Co., Ltd.
40
19 Savvycom Joint Stock Company
42
B/ Business line: package software/solutions
08
1 Joint Stock Company For Telecoms And Informatics
68
2 HiPT Group Joint Stock Company
66
3 Electronics Communications Technology Investment Development Corporation
62
4 Tinhvan Technologies JSC.
78
5 MK Smart
70
6 Technology and Media Investment Development JSC.
76
7 CMC Software Solution Co., Ltd.
60
8 Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
9 Harmony Software Technologies JSC.
64
10 BUCA Joint Stock Company
58
11 Quang Ich Software JSC.
74
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX III
LISTING BASED ON COMPANY HEADCOUNTS
(in decreasing order)
NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing, Offshoring
1
FPT Software Company Ltd.
20
2
TMA Solutions
46
3
Harvey Nash Vietnam
26
4
Global Cybersoft (Vietnam) JSC.
24
5
Digi-Texx Vietnam
18
6
KMS Technology Vietnam Company Ltd.
32
7
FUJI Computer Network Co., Ltd.
22
8
VietSoftware International
54
9
Luvina Software JSC.
36
10
Sunrise Software Solutions Corporation
44
11
ISB Vietnam Co., Ltd.
30
12
NTT DATA Vietnam Company Ltd.
38
13
IFI Solution JSC.
28
14
USOL Vietnam Co., Ltd.
50
15
Viet Nhat General JSC.
52
16
United Technologies Corporation (Unitech)
48
17
LARION Computing
34
18
Rikkeisoft Co., Ltd.
40
19
Savvycom Joint Stock Company
42
B/ Business line: package software/solutions
1
Joint Stock Company For Telecoms And Informatics
68
2
MK Smart
70
3
Tinhvan Technologies JSC.
78
4
Electronics Communications Technology Investment Development Corporation
62
5
HiPT Group Joint Stock Company
66
6
CMC Software Solution Company Ltd.
60
7
BUCA Joint Stock Company
58
8
Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
9
Technology and Media Investment Development JSC.
76
10
Harmony Software Technologies JSC.
64
11
Quang Ich Software JSC.
74
09
VIETNAM’S 30 LEADING IT COMPANIES 2014
VIETNAM IT OUTLOOK 2014
Vietnam IT market overview
After nearly 15 years of succesful development, IT in Vietnam has archived the next level
of matured stage and obtained a new power.
The world economy in recent years showed complicated movements and remained
unstable with potential risks. Meanwhile, Vietnam economy has been still facing with many
challenges where the nonperforming loans in banking and the difficulties in business of enterprises
illustrated the risk of destabilizing the macro-economy. In this context, Vietnam IT has had steady
development steps to continuously strengthen its position and role in the sectors such as politics,
socio - economics, security - defense for further integration into the world.
As for the IT Industry, the total export value of the hardware - electronics industry in 2013
continued to achieve an impressive number with 34.76 billion USD (a 51.7% increase compared
to 2012) while the total import value accounted for only 26.39 billion USD (a 35.7% increase
compared to 2012). The exported items mainly consisted of mobile phone, taking up 63% of the
total. The software industry revenue rose 12.7% compared to 2012, reached 1,361 million USD.
Being affected by the economic downturn, the revenue of the digital content industry reached
1,407 million USD, an increase by 13.9% only compared to 2012.
The telecommunications and internet infrastructure remained sustainable development with
the total telecommunications revenue of 7.4 billion USD in 2013. The number of Internet
broadband subscribers represented 22.4 million subscribers (a growth rate of 11.2% compared to
the last year) and the ratio of 24.93 subscribers among 100 people. The total of Internet connection
bandwidth exceeded 640.000 Mbps, an 83% increase compared to 2012. The total number of
telephone subscribers reached 130 million subscribers, 95% of which are mobile subscribers and
the number of 3G subscribers reached a peak of 20 millions. In 2013, the “.vn” domain names
with 100,380 registered and 266,028 in use helped Vietnam continuously hold the leading in the
Southeast Asia in the usage of national level domain names with an average growth by 172% per
year. Although the revenue of basic telecommunications services such as voice call, text message,
etc reduced due to the boom of Internet-based over-the-top mobile applications (OTT), the Internet
services revenue rocketed to 965 million USD, doubling compared to 2012.
Also in this year, the foreign investment in the ICT still throve thanks to the considerable
investment of two major corporations like Samsung and Nokia. In particular, Samsung officially
raised its investment in Vietnam to nearly 6 billion USD and Nokia launched the first factory in
Bac Ninh province with an initial investment of 320 million USD.
According to the ranking of the evaluation report on Measuring of Information Society by
the International Telecommunication Union (ITU), the ICT Development Index (IDI) of Vietnam
is the 88th among 157 countries in 2013, ranked 4th in the Southeast Asia and ranked 14th among 28
countries in Asia - Pacific. Vietnam was highly rated by ITU in terms of ICT use with a rank of
83th among 155 countries in 2013. According to the ranking in the Global IT Report by the World
Economic Forum (WEF), the Networked Readiness Index (NRI) of Vietnam in 2013 reached the
84th among 148 countries, remaining unchanged compared to 2012. In this evaluation, the
readiness subindex of the Government of Vietnam was ranked 58th among 148 nations and
especially the telecommunications and Internet costs of Vietnam was nearly the lowest in the
10
VIETNAM’S 30 LEADING IT COMPANIES 2014
world and ranked the 8th among 148 countries. According to the ranking of the ICT skills and ICT
human resource subindex by ITU, in 2013, Vietnam stood at the 101th among 155 countries, the
same rank as in 2012. Notably, in the IT industry, Vietnam was ranked among top 10 countries in
the Asian - Pacific region in terms of offshore services. Ho Chi Minh City was ranked 16th and Hanoi
was ranked 23th in the Global list of the TOP 100 Outsourcing Cities by Tholons (an advisory firm for
global outsourcing and investments).
Passing a year full of difficulties and challenges, in 2013, Vietnam ICT continued to affirm
its essential position and has contributed significantly to the development of harmonized
infrastructure systems of the national economy and the industrialization and modernization of the
country.
Information Technology parks
1
Categories
1.1
Number of IT parks
1.2
Total size of land
1.3
Total size of office space
1.4
Total number of enterprises IT parks
1.5
Total number of IT employees in IT parks
2012
2013
07
08
710,593.3 m2
794,142.3 m2
263,102 m2
283,156 m2
over 200
nearly 300
over 36,000 people
over 46,000 people
Total number of registered enterprises in the IT industry sector (enterprises)
2
Sectors
2009
2010
2011
2012
2013
2.1
Hardware industry
992
1,273
2,763
2,431
2,485
2.2
Software industry
1,756
2,958
7,044
7,246
6,832
2.3
Digital content industry
2,844
2,312
3,289
3,883
4,498
(Source: Authority of Business Registration Management, Ministry of Planning and Investment)
Information Technology market
3.1
Revenue of IT industry
(million USD)
2009
2010
2011
2012
2013
Growth
rate
3.1.1
Total revenue of IT industry
6,167
7,629
13,663
25,458
39,530
55.3%
3.1.2
Hardware industry
4,627
5,631
11,326
23,015
36,762
59.7%
3.1.3
Software industry
850
1,064
1,172
1,208
1,361
12.7%
3.1.4
Digital content industry
690
934
1,165
1,235
1,407
13.9%
3.2
IT Import - Export (million USD)
2009
2010
2011
2012
2013
3.2.1
Spare parts, computers, electronic
products equipment export turnover
3,370
5,666
10,893
22,916
34,760
3.2.2
Spare parts, computers, electronic
products equipment import turnover
6,527
7,638
10,465
19,443
26,390
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VIETNAM’S 30 LEADING IT COMPANIES 2014
Hardware, Electronics export by item in 2013
Integrated circuits
6.26%
Others
13.81%
Printers
7.25%
Phones
Automatic data processing
machines
Printers
Integrated circuits
Automatic data
processing machines
9.82%
Phones
62.86%
Others
Hardware, electronics import by item in 2013
Others
25.05%
Automatic data
processing machines
4.04%
Integrated circuits
Phones and spare parts
Automatic data processing
machines
Others
Phones and spare
parts
32.44%
Integrated circuits
38.47%
(Source: General Department of Viet Nam Customs)
Vietnam IT Human Resources
Vietnamese population with 90 millions peoples is young and more eager to learn,
among them over 65% are under the age of 33. Besides, Vietnamese high-school students are
widely perceived to be stronger in math, which gives them an edge when it comes to IT.
As for human resources training, by the end of the year 2013, Vietnam had 290
universities and colleges and 228 vocational schools which offered training courses on
telecommunications and IT majors with the total annual enrollment quota exceeding 65.000
students. IT human resource development becomes a big demand and a good business to
invest.
The IT workforce in Vietnam counts around 450.000 employees (2013), of which over
200,000 ones are post graduates and graduates. They have good experiences; people are
trainable, motivated, they can easily move beyond routine tasks and come up with solutions.
The cost for software outsourcing and development and in Vietnam is around 30% 50% lower than in India, 20% lower than in China.
12
VIETNAM’S 30 LEADING IT COMPANIES 2014
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.2
4.2.1
4.2.2
4.2.3
Number of employees
Information technology
industry sector
Hardware industry
Software industry
Digital content industry
2009
2010
2011
2012
2013
226,300
250,290
306,754
352,742
441,008
121,300
64,000
41,000
127,548
71,814
50,928
167,660
78,894
60,200
208,680
80,820
63,242
284,508
88,820
67,680
Average of revenue per
employee in the IT industry
sector (USD/person/year)
Hardware industry
Software industry
Digital content industry
2009
2010
2011
2012
2013
38,582
13,750
16,829
44,148
14,816
18,339
67,555
14,855
19,352
110,287
14,957
19,615
129,213
15,334
20,789
2009
2010
2011
2012
2013
4.3.1
4.3.2
Average of wage per employee
in the IT industry sector
(USD/person/year)
Hardware industry
Software industry
1,809
4,093
2,201
5,123
2,279
5,034
2,281
5,009
2,301
5,025
4.3.3
Digital content industry
3,505
4,896
5,267
5,201
5,268
4.3
Vietnam – Japan IT cooperation as a success story
Japan is the 3rd largest ICT spending country in the world after The USA and China.
Japanese market is the largest software exporter of Vietnam. Japan supports Vietnam in ODA
projects in general and ICT projects in specific strategic and collaborative relationship in the
government-level between Japan and Vietnam (to name a few): Project for promoting E-customs
in Vietnam (Apr. 2012 – Apr. 2015), Project for Development of the National Biodiversity
Database System (Nov. 2011 – May. 2015), Vietnam Television Centre Project/2000.3, Higher
Education Development Support Project on ICT (Mar. 2006), Hoa Lac Hi-tech Park
Infrastructure Development Project (E/S) (Mar. 2010), Hoa Lac Science and Technology City
Development Project (I) (Mar. 2012), Project for Development of Traffic Control System for
Expressway in Hanoi (Mar. 2012), Project for E-Customs and National Single Window for
Customs Modernization (Mar. 2012).
Learning the Japanese experience in the application of IT to enhance the intellectual
economy. Having similarity of Culture and Mind with Japan, Vietnam is considered by Japanese
companies as the most interested country in terms of a new partner of ITO and Offshore
development as well as Japan is one of the most important software export market of Vietnam.
Export turnover of the industry in 2012 reached $2.1 billion, accounting for more than 8% of
bilateral exports. Vietnam is building information infrastructure so it needs Japan’s help in
information infrastructure, human resource development, restructuring telecommunication
business, information security etc. Ratio of ITO and Offshore from Japan to Vietnam is
increasing (13.9% in 2008 to 23.3% in 2011).
The following list shows some Japanese companies doing IT related business in Vietnam
and Vietnamese IT companies providing IT outsousing service to Japanese customers.
NTT - Communications (Vietnam) in global network business, providing web hosting
13
VIETNAM’S 30 LEADING IT COMPANIES 2014
and data center services, total ICT solutions, video conferencing, maintenance etc. NTT - Data
(Vietnam) doing a E-customs project (VNACCS). NTT - Docomo (Vietnam), another big
Japanese company proving 3G/4G consultancy for Vinaphone, invested in VMG Media to
expand DOCOMO’s value-added services in Asia-Pacific. Fujitsu Vietnam Company LTD is
doing system integration, cloud services. KDDI Vietnam with cooperation with Rocky Lai &
Associates Inc. has invested US$ 278M on high-tech infrastructure in one of industrial zones:
new Danang IT Park. NEC Vietnam Co. is doing system integration, remote management
services, biometrics industry. Canon Vietnam is doing manufacturing multi-function/singlefunction/laser beam printers, scanners. Fujitsu Computer Products of Vietnam (FCV) is
manufacturing Printed Circuit Board Assembly (PCBA) and Printed Wiring Board (PWB).
Renesas Design Vietnam provided general system LSI design operations. CyberAgent company
has invested in Internet business (Tiki, NCT, Baokim etc.). DeNA Digital Content Company
acquired Punch Entertainment Vietnam to provide engineering support for Mobage social mobile
gaming network. Global Cyber Soft, Harvey Nash Vietnam, USOL Vietnam, LZT Vietnam, Seta
International, TMA Solutions, FPT Software, Fujinet, GMO RunSystem, Luvina, NCS,
RikkeiSoft, TVO, Vietsoftware International, Vinicorp and many more Vietnamese companies
are doing software outsourcing for Japanese customers.
4. IT Promotion and incentive policy by Vietnam government
In 2010, Vietnam Prime Minister Nguyen Tan Dung has signed the Decision No.
1755/QD-TTg approved the National Strategy on “Transforming Vietnam into an advanced ICT
country”. Since that time, there's are enormous changes in governmental organizational structure
and directions. Firstly, there was an establishment of the National Commission on Application of
IT with the Prime Minister as the Chairman. This showed the interest of the Government of
Vietnam to promote the use and development of IT in state agencies as well as in key sectors,
areas and in the society. Specially, on July 01st in 2014, the Bureau of Politics of Viet Nam
Communist Party promulgated the Revolution No. 36 – NQ/TW on “boosting the use and
development of IT to meet the demand for sustainable development and international
integration”. These documents show the political determination of the Party and the Government
of Vietnam in emphasizing the importance and setting a strategic orientation of the use and
development of IT in the next period. It's clear that IT development orientation, which promotes
IT infrastructure development and IT-based services, should build up and promote the IT use in
education system, helping develop the highly skilled IT workforce, building up e-government, ecommerce, e-enterprises and e-transaction in parallel with boosting the knowledge economy and
the information society. In doing so, Vietnam Government has continued with many incentive
and promotion IT policies as corporate income tax incentives (for high-tech manufacturers and
high-tech manufacturing support services), favorable tax rate treatments, preferential duties, IP
protection by law, competitive service fees, incentives for land rental, land lease, policy of
refunding to software producers a part or all of their paid corporate income tax for re-investment.
Practical goals for IT application and development in period of 2015 - 2020 have been
identified. IT application and development are considered as one of the Vietnam's key areas,
contributing to the faster and sustained development. A veritable storm of domestic and foreign
investment is flowing into IT sectors, bringing Vietnam to the state-of-the-art and developed
14
VIETNAM’S 30 LEADING IT COMPANIES 2014
country in the Asia-Pacific region, serving it as a new IT Technopole.
Vietnam as a defined “thirsty for high-tech” market with foreign equipment suppliers and
services providers will find great opportunities in this particular market as Vietnam is anxious to
catch up to the latest technology and make use of it to improve economic development. Taking
the lead in implementing new technologies in the field of IT, Vietnam is the hottest spot of trying
and applying high-tech in Asia. New investors enter this market with high-tech products or
service could rouse new trends to large amount of young generation. High-tech services and
products always “go like hot cakes” in Vietnam.
Vietnam also has very stable politic and good-will destination. IT industry is the sector
that received the attention and called for investment from Vietnam Government. Vietnam
becomes an attractive and reliable destination for investment because of its stable politics,
guaranteeing a profitable vision to investors. The implementation of new laws & e-commerce
supporting services have favored many advantages to investors such as a lower favorable tax
rate, open procedures, preferential conditions, an improvement of the state administrative
mechanism (bureaucracy) to enter quickly into the world market “playground”.
Some messages to our foreign partners and investers ...
The development and application of IT will be the bridges linking Vietnam with the world
by providing access to the most up-to-date information and knowledge, as well as worldwide
shared experiences, helping the world understand Vietnam better. IT development requires a
great amount of far reaching vision and high-risk investment. It is important to choose
appropriate places and areas to focus first. If you are looking to expand your business and
investment horizons, or in particular you would like to expand your business related to IT R&D,
providing your tailored and short-cutting knowledge and skills, training young talented software
developers, working in IT projects with innovative researchers… Grow your business in all fields
relating to IT infrastructure and software outsourcing services, hardware production and
distribution…Then you should consider coming to Vietnam, where untold investment
opportunities are already there...
You will discover for yourself a new image of Vietnam as the new IT Technopole in the
Asia - Pacific region. VINASA as your trust partner will help you to connect with our local IT
community, to develop your business towards a success goal.
PhD. Hoang Le Minh
General Director
Vietnam National Institute of Software and Digital Content Industry (NISCI)
15
VIETNAM’S 30 LEADING IT COMPANIES 2014
16
Business line:
BPO, IT OUTSOURCING,
OFFSHORING
VIETNAM'S 30 LEADING IT COMPANIES 2014
17
VIETNAM’S 30 LEADING IT COMPANIES 2014
DIGI-TEXX VIETNAM
“advanced digitizing services”
COMPANY AT A GLANCE
Date of establishment: 28 April 2003
Revenue in 2013: $US 1.864 million
Revenue growth in recent 3 years: 2011: 43%;
2012: 28%; 2013: 76%
Registered capital: $US 0.25 million
Number of employees: nearly 500
Key markets: Europe, the United States, Vietnam.
PRODUCTS & SERVICES
Business Process Outsourcing (BPO), Scanning Service, Data Entry, Data Processing, Invoice Processing, Image
Processing, eBook Development, Software Development.
MARKETS & CUSTOMERS
Main markets: Europe (46%), the United States (42%), Vietnam (10%) and other international market (2%).
Since its establishment until 2014, DIGI-TEXX has more than 45 local and international customers.
Typical customers: The key customers are in Europe, the United States and Vietnam with diversified business
areas such as: national libraries, publishing industry, archiving, direct marketing, pharmaceuticals,
telecommunication, governmental agencies, education, banking, insurance …
TECHNOLOGY & QUALITY
Technologies used in the company: Document Scanners of Kodak; Kodak Capture Pro Software; ABBYY
(Russia); TIS (Israel); DIGI-SOFT Platform: in-house platform for document processing, combination of
automated mechanisms and manual processes to ensure data accuracy, data security and cost effectiveness.
Quality management: ISO 9001:2008 certificate, issued by TÜV Rheinland (Germany) since 2006 for up to 2015.
Security management: Information Security Management System (ISMS) - ISO/IEC 27001:2005 certificate, issued
by DAS (UK) since 2010 for up to 2016.
Company commitment and success/recognition in quality: CONFIDENTIALITY – ACCURACY – SECURITY –
HIGH RELIABILITY
HUMAN RESOURCES
Total number of full-time employees in 2013: nearly 300
The average age of employees: 25 years old
The percentage increase in the annual human resources in 2013: 33%; in 2014: 42%.
The employees have professional skills and can use foreign languages at work: English speaking employees:
124 (48%), German: 12 (4%), French: 2 (1%), Japanese: 1 (1%), Spanish: 2 (1%).
COMPANY BRIEFING
2003
Founded as the first German-investor FDI company in Vietnam, specialized in digitizing services.
Starting with 40 employees.
2008
Became shareholder of Digital Solutions Global Co., Ltd. (DSG VIETNAM), certified distributor of
KODAK scanners in Vietnam; more than 200 employees.
2009
Provided document scanning and digitizing services in Vietnam
2010
Owned 100% share of Saigon IT Partner Co., Ltd. (SITP), providing vectorization, visualization and
animation services.
2011
&
2012
18
Market expansion to more European countries: Belgium, The Netherlands, Poland, England, France…
Developed 3 new services: invoice processing, image processing and eBook development.
Expanded to The US market.
VIETNAM’S 30 LEADING IT COMPANIES 2014
2013
Foundation of Travel and Pay Software Solutions Co., Ltd. (Travel2Pay) with German & Vietnamese
investors specialized in invoice processing solutions.
Expansion services level to 24/7 with 3 working shifts and 24 hours daily.
Over 300 employees
Launched DIGI-SOFT – In-house professional digitizing platform
2014
Over 400 employees
NETWORK CORPORATION
No
Company Name
Scope of Business
1
Saigon IT Partner Co., Ltd.
(SITP)
Website: www.saigon-itp.com
Vectorization,
visualization and
animation services
2
Digital Solutions Global Co,
Ltd. (DSG VIETNAM)
Website: www.dsgvietnam.com
Distributor of
KODAK scanners
in Vietnam
3
Travel and Pay Software
Solutions Co., Ltd.
(Travel2Pay)
Invoice processing
services and
solutions
Headquarter
3rd Floor, Anna Building, Quang
Trung Software City, Tan Chanh
Hiep Ward, Dist. 12, HCMC,
Vietnam.
2nd Floor, My Dinh Building, 37
Nguyen Binh Khiem, Ward 1, Go
Vap Dist., HCMC, Vietnam.
2nd Floor, Anna Building, Quang
Trung Software City, Tan Chanh
Hiep Ward, Dist. 12, HCMC,
Vietnam.
Share
100%
40%
35%
Company vision and mission: DIGI-TEXX VIETNAM specializes in offshore BPO services. Our goal is to be a
reputable worldwide service provider with competitive pricing, data accuracy and security by increasing
operational efficiency.
List of awards and recognitions achieved:
Sao Khue Award in 2008, 2009, 2010, 2013, 2014 for BPO services, given by Vietnam Software and IT
Services Association (VINASA).
HCMC ICT Award in 2008, 2011 for business providing typical value-added services, given by HCMCDepartment of Information & Communications.
Vietnam ICT Gold Medal in 2013 for outstanding performance in digitizing service sector, given by Ministry
of Information and Communications.
“Top Enterprise of the year” in 2008–2013 for its outstanding business performance in BPO and IT sector,
given by Quang Trung Software City (QTSC).
“Gold Medal for excellent digital service provider” in 2012–2014, given by Ho Chi Minh City Computer
Association (HCA).
COMPANY LEADER’S MESSAGE
We started providing offshore BPO services in 2003, since when
Vietnam was known as a country of large young labor force with
high computer-literacy. Yet, DIGI-TEXX’s core strength was
constructed basing on quality focus, flexibility and scalability. And
we found that higher value gained from higher performance and
that is the reason why our service rate is constant for years.
Our BPO services have facilitated our clients to focus on their
core business, and be stress-free during the high season because
we always warrantee same level of timing and pricing. Like no
other services, our BPO is everything to help our clients reaching
their best customer satisfaction.
Ms. Nguyen Thi Phuong Thao
CEO
CONTACT
Add: 2nd Floor, Anna Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCMC, Vietnam.
Tel: +84-8 3715 5325, Fax: +84-8 3715 9402, E-mail: info@digi-texx.vn, Website: www.digi-texx.vn
19
VIETNAM’S 30 LEADING IT COMPANIES 2014
FPT SOFTW
S
WARE CO
OMPAN
NY LIMIITED
COMPA
ANY AT A GLANCE
Date of establishmeent: 13 Januaary 1999
Revenue in 2013: $101 million
Revenue growth in recent 3 yeaars: 2011: 34%;
2012: 311%; 2013: 222 %
Reegistered cap
pital: $20 m
million
Nu
umber of em
mployees: 6,000
Keey markets: Japan, US, E
EU, APAC, Vietnam.
V
PRODU
UCTS & SER
RVICES
x Clouud Professioonal Servicees: Cloudifiication, SaaS
Sification, Cloud
C
Produuct Develop
pment, PaaS
S
Adooption
x Appplication Servvices: Appliccation Development & Maintenance,
M
Application Managemen
nt Services;
x Engineering Serrvices: Embedded System
m, CAD/CAM
M, IC Designn
x Quaality Assurannce & Testingg
x Legacy Migratioon
x Packkage Implem
mentation (E
Enterprise Resource
R
Plaanning ERP, Distributioon Managem
ment System
m
DMS, Customerr Relationship Managemeent etc.)
x Mobbility
x BPO
O.
MARKE
ETS & CUS
STOMERS
- Main markets:
m
Japaan (52%), USA (27%), EU
E (9%), AP
PAC (7%), Vietnam
V
(5%)).
- Typicaal customers: NTT Data,, Hitachi, Caanon, Panaso
onic, Toshibaa, Sony, Neoopost, Freesccale, Fujitsu,
Renesass, Monsanto, Deutsche Baank, Petronaas.
- Customer care: At
A FPT Software, cliennts’ satisfacction definess our succeess. Certified
d with ISO
O
ment system standard, we
w strive to deliver
d
top-nnotch quality
y and timelyy
9001:20008 – a quality managem
services. FPT Software’s Custom
mer Satisfactiion Score haas always beeen reported aat over 90%.
TECHN
NOLOGY & QUALITY
Y
- Technoologies used in the compaany:
x Proggramming laanguages: C//C++/VB, Jaava, .Net/ C#
#, RPG/400, ASP/JSP/Seervlet, Coboll, Assembly,
Rubby, HTML/DHTML, PHP
P, Flash.
Microsoft.N
x Platform and Framework:
F
NET, J2EE, Ajax, Seaasar, Azure, Office360, Force.com,,
Amaazon Web Seervices, Hitaachi AppBriddge, Layer 7.
x Dataabase: Oraclee, SQL Server, Db2, Ingrress, Sybase,, MySQL.
x Mobbile: Androidd, iOS, Winddow CE/Mobbile, BREW, BlackBerry,, LIMO, Sym
mbian, Palm.
x Webb: MS Share--point, Lotuss Notes, OpeenCMS.
x ERP
P: SAP, Oraccle, Solomonn, JD Edwardd, MS Dynam
mics.
- R&D: Mobility, Cloud
C
computting, Big Datta & Security
y, Face, Gestture & Voicee Recognitio
on.
- Qualityy managemeent:
x In-hhouse develooped softwaare package and platform
m for managging projectts with accessibility andd
trannsparency.
x Allow customers and projeect managerss to view thee status of each project and the effo
ort needed too
com
mplete the job in real time.
- Company commitment and suuccess/recoggnition in qu
uality: CMM
MI L5 V1.2, ISO 27001:2005, ISO
O
90001:2008.
HUMAN
N RESOUR
RCES
- Numbeer of employeees: 6,000 with average age:
a 28.
- Numbeer of employeees working in foreign laanguages: En
nglish: 2,5444, Japanese: 5595, others: 101.
1
- Persoonnel traininng: Trainingg courses: Domain, Leadership, Professional,
P
, Technical,, Languagess
(Englishh, Japanese), Quality Mannagement, annd Security Management
M
t.
20
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
x Dynamic, ambitious and highly motivated workforce.
x Global presence.
x Broad portfolio with Expertise and Experience in all major technologies/platforms’
x Committed to deliver high quality services in a cost efficient way;
x List of awards: Global Outsourcing 100, Global Services 100, Software 500, Vietnam ICT Award, Sao
Khue Award, HCA Award, Top 5 ICT, etc…
COMPANY LEADER’S MESSAGE
Dear valued customers,
As many of you may be aware, Vietnamese people are famed for being welleducated and hard-working. You may also know that for the last two decades
Vietnam has been one of the fastest growing countries in Asia, indeed second
only to China. But possibly few of you know that Vietnam is also one of the
fastest growing destinations for offshore IT/BPO services.
In fact, with more than 100,000 professionals working in this field, with
competitive costs less than 60% that of China (Mc. Kinsey report 2012), a
stable environment, top Internet infrastructure and very low IP risk, Vietnam is
increasingly becoming a destination of choice for outsourcing/offshore Mr. Nguyen Thanh Lam
decision-makers seeking an alternative to India or China.
FPT Software CEO
FPT Software is the leading software outsourcing company in Vietnam, serving more than 150 global
customers from 20+ countries across four continents. Having started just 13 years ago with 10 people, it has
now grown into a dynamic company largest human resource, all having graduated from leading Vietnamese or
world-famous universities. With subsidiaries and offices in nine countries around the world (Japan, USA,
France, Germany, Singapore, Malaysia, Australia, Thailand, and the Philippines) plus three development
centers across Vietnam, we are capable of delivering global projects while you take full advantage of Vietnam’s
low-cost as an offshore base, as witnessed by the multi-million dollar global projects we have successfully
delivered to Hitachi, Neopost, Petronas, Deutsche Bank, and Unilever, among many others.
We believe in quality. Quality is what brings us success, even in some of the world’s most competitive markets
like Japan (which accounts for half of our sales). We are the first company in South East Asia to attain CMMI
Level 5 certification. Every year, we invest a substantial amount of our revenue into training our staff,
sometimes even before they have graduated university until they join our workforce.
We believe in customer satisfaction. Each customer, big or small, has their own requirements which need to be
addressed. We believe that a strong process-oriented operation system can only be successful if combined with
attentive, flexible, customer-oriented services.
We believe that loyal employees create satisfied customers. With an attrition rate of less than 10%, FPT
Software possesses one of the most stable workforces compared with all other major offshore locations. We
invest heavily to increase the social capital among our employees, creating a professional community with a
unique culture.
So, if you are looking for a dedicated, reliable software services partner at a reasonable cost; and, if you are
looking to work with eager young professionals always willing to learn, welcome to FPT Software!
CONTACT
Add: FPT Cau Giay Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 37689048; Fax: +84-4 37689049; Email: fsoft.contact@fsoft.com.vn
Website: http://www.fpt-software.com
21
VIETNAM’S 30 LEADING IT COMPANIES 2014
FUJI COMPUTER NETWORK CO., LTD.
“Quality First࡮Continuous Improvement࡮Steady Growth”
COMPANY AT A GLANCE
Date of establishment: 06 September 2000
Revenue in 2013: $USD 4,073,888
Revenue growth in recent 3 years: 2011: 19.94%; 2012:
52.78%; 2013: 40.11%
Registered capital: $USD 360,000
Number of employees: 350
Key market: Japan
PRODUCTS & SERVICES
1. Software development
2. SI
3. CAD
MARKETS & CUSTOMERS
- Typical customers: Uchida Yoko Co., Ltd., Hitachi Systems Co., Ltd., Hitachi Solutions Co., Ltd.,
Mitsubishi Denki Information Systems, Mitsubishi Denki Information Technology.
- Customer care: Business guidelines: high quality, on-time delivery, best price.
TECHNOLOGY & QUALITY
- Technologies used in the company:
1. Programming language: JAVA, ASP.NET, VB.NET, PHP, VB, C, VC, C#, ASP, Android,
IOS Application.
2. Database: Oracle, MS-SQL, PostgreSQL, My-SQL.
- Company excels in technology:
1. Business systems (production, sale, distribution, construction…).
2. WEB systems, Web systems for smart phone, iPhone/Android applications.
- Quality management: In August 2008, we obtained CMMI level 3 and based on this recognition, we
maintain thorough quality management and high quality of products.
- Company commitment and success/recognition in quality: Sharing bugs information for all team
members with BTMS (Bug Tracker Management System), and confirming any unclear points in
specification documents with customers by using QAMS (Questions & Answers Management System),
developed by our company.
22
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
SE, programmers graduated from information technology departments of top universities, new staffs
are trained for Japanese language, company culture and custom thoroughly.
We established Japanese interpreter team (including staffs who experienced studying abroad in
Japan).
Employee training:
™ For new employees: Six times a year we organize the course "Training of Offshore development".
Only 32 people squeezed from 250 applicants can participate in the courses.
™ For team leaders: we grow sub-leaders to manage teams of 3 ~ 6 people, and leaders to manage
teams of 8~20 people.
™ Quality control: quality control team increases from 3 to 6 members in January 2013.
™ Japanese language courses:
x Japanese classes open for all employees twice a week.
x Every year, in cooperation with Japanese partners, we dispatch key members in development
teams to Japan for technical training and train them to be Bridge SEs.
COMPANY BRIEFING
Fujinet was established as a software company (private enterprise) of 100% Vietnamese capital in
September, 2000, targeted to serve Japanese customers. Our partners now come from all over Japan
such as Tokyo, Kanagawa, Mie, Ishikawa, Sapporo.
Fujinet’s President - Mr. Nguyen Dang Phong – has experiences in working with Japanese companies
for over 20 years.
Employees: the majority of employees graduated from information technology and science faculties of
the first-class universities. They successfully passed testing rounds to become Fujinet’s employees.
COMPANY LEADER’S MESSAGE
FUJINET strongly focuses on continuous training of our
engineers, especially for improving Japanese language skills. We
aim at becoming a leading company in Vietnam in the field of
software development for Japanese market.
Mr. Nguyen Dang Phong
Director
CONTACT
Headquarter: Waseco Building, 10 Pho Quang Street, Tan Binh District, Ho Chi Minh City, Vietnam.
Tel: +84-8 3847 7000
Fax: +84-8 3847 5000
E-mail: info@fujinet.net
Website: http://www.fujinet.net
Subsidiary Company: 104-0031 Japan, Tokyo-to, Chuo-ku, Kyobashi 1-8-10, Sanyo Building 502.
23
VIETNAM’S 30 LEADING IT COMPANIES 2014
GLOBAL CYBERSOFT (VIETNAM) JSC
“A world of difference”
COMPANY AT A GLANCE
Date of establishment: 24 August 2000
Revenue in 2013: $US 11.6 million
Revenue growth in recent 3 years: 2013: 29%
Number of employees: 850
Key markets: US, Japan, Europe, Vietnam.
PRODUCTS & SERVICES
Systems/Enterprise Application Integration (SI/EAI); IT/Software Outsourcing; Testing & Validation;
Embedded System.
MARKETS & CUSTOMERS
Main markets: United States: 44%, Japan: 31%, Europe: 13%, Vietnam: 4%, others: 8%
Typical customers:
x IBM, DNP, AOL, Myriad, Astek.
x YOKOGAWA, Soitec, Global Foundries, SCREEN, FUJITSU, Nuance, eVent Medical
x AA Corporation, Saigon Coop, Bitexco, FICO Cement, Gras Savoye, Nguyen Kim, CGVMegastar, L'Oreal.
Customer care:
x SAP Partner Center of Expertise (PCoE) certificate by SAP – The customer support center in
accordance with SAP enterprise support’s standard for SAP ERP and SAP business objects.
x ISO 9001 certified Quality Management System (QMS).
TECHNOLOGY & QUALITY
Technologies used in the company:
x Web server, Proxy server, FTP server, Mail server, DNS server, VPN, Ipv6.
x Windows/Windows Phone, MAC OS/IOS, Unix/Linux, Android.
x SQL Server, Oracle, Unify, Informix, DB2, ODBC, JDBC.
x C, C++, C#, VB, .NET, Java, JavaScript/HTML, PHP, ABAP, XML/XSL, UML.
x Win Runner, Load Runner, Quick Test Pro, Rational Robot, Silk Test, Junit, CPP Unit,…
R&D:
x FlexBA®RMS– a customer-driven retail management software solution.
x RMW: to manage and transfer recipes used in factories in semiconductor manufacturing.
x GEM300: to automate equipment in semiconductor industry.
x CyberSIM: An Equipment Integration toolkit for SEMI conductor industry.
x GCS eMonkey: a testing platform for creating, maintaining, and executing automated tests.
Company excels in technology: Wide range of services including outsourcing, end-to-end IT services
and systems integration. The services scope includes consulting, blueprint, implementation,
operation & maintenance support, and streamlined integrated processes that reduce total cost of
ownership (TCO).
Complete end-to-end solutions from enterprise/business level to manufacturing/commerce execution
units, from front-end to back-end.
Quality management: ISO 9001, CMMI Level 5.
24
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Workforce (2014): Total number of employees: 850+.
The average age: 27 years old.
Qualification (2014):
x University degree: 92%; College: 5%; others: 3%
x Language skills: Vietnamese/English: 100%, Japanese: 8%, French: 3%
x Technical skills: Java: 300, .Net: 260, C++: 240, Mobile: 180, Testing: 350
Training:
x 100% engineers are trained on latest technologies by company and external experts.
x English/Japanese/soft skills training courses for project teams.
x Career development program is planned and implemented for all employees.
x GCS Training Center (GTC) to guide hundreds of internships, and train for all new comers in
3-3.5 first months at GCS.
COMPANY BRIEFING
An American Corporation: Founded in 2000. Headquartered in Silicon Valley, USA.
x Global development centers in Ho Chi Minh City and Da Nang City, Vietnam.
x Offshore development offices in Tokyo, Paris, California.
Global CyberSoft is a leading global IT solutions provider of IT services, outsourcing solutions and
system integrator for local and worldwide clients.
Certifications: CMMI Level 5 – Highest maturity level recognized by SEI USA; ISO 9001:2008
(Quality Management System); ISO 27001:2005 (Information Security Management System).
Achievements and Awards: Vietnam Gold Medal & Top 5 ICT Outsourcing Company (2010, 2011,
2012, 2014); Wonderware Invensys's Certified System Integrator; SAP Partner Center of Expertise.
Vision & Mission Statement: To become one of the top IT enterprises in Asia dedicated to the
success of its worldwide clients by providing unparalleled quality IT outsourcing services, products
and solutions, and combining innovation, research, advanced technologies and human capital at
competitive TCO (total cost of ownership).
Core Value:
x Focusing on employee happiness, client satisfaction and shareholder contentment.
x Fostering an environment for innovation and continuous improvement.
x Valuing teamwork and accountability.
x Promoting fairness, trust and open communication.
x Caring about our community and contributing to society.
COMPANY LEADER’S MESSAGE
Global CyberSoft has gained deep experiences in different industries
and business domains that help it to consolidate and expand its position
on the outsourcing market. Our relentless investigation and researches
in our current and daily practice combining with our business analytics
not only significantly improve our quality of services but also our
productivity resulting into the best TCO services while keeping the high
growth of our human asset to cope with the extremely high demand of
the market.
CONTACT
Mr. Ngo Duc Chi
President & CEO
Add: Helios Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh
City, Vietnam.
Tel: +84-8 5437 1199; Fax: +84-8 5437 1188
Email: sales@globalcybersoft.com
Website: www.globalcybersoft.com
25
VIETNAM’S 30 LEADING IT COMPANIES 2014
HARVEY NASH VIETNAM
“The Power of Talent”
COMPANY AT A GLANCE
Date of establishment: 28 March 2008
Revenue in 2013: $US 20.39 million
Revenue growth in recent 3 years: 2011: 25%; 2012: 41%;
2013: 25%
Registered capital: $US 0.96 million
Number of employees: 945
Key markets: Europe, UK, US, APAC.
PRODUCTS & SERVICES
1. Software Development;
2. Business Process Services (BPS).
MARKETS & CUSTOMERS
Main markets and customers are in US, UK, Europe, APAC & Japan.
TECHNOLOGY & QUALITY
- Technologies used in the company: .Net, Java, PhP, HTML, HTML5, CSS, CSS3, JavaScript, share
point, C# for mobile.
- Quality management: Certificated ISO 27001.
- Company commitment and success/recognition in quality: Comply with Certificated ISO 27001
requirements.
HUMAN RESOURCES
Harvey Nash Company provides opportunities for its employees to participate in training programs with
a focus on: business process, technology developers, technology testers, project management skills, soft
skills, English.
For new employees, Harvey Nash has a separate training program in two months getting them
acquainted with the internal processes, the company's culture and professional working environment.
In addition, Harvey Nash has online library system, been updated with new technology. Self-study and
self-research becomes convenient and easy than ever before.
26
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
Harvey Nash Group is a global professional services group operating in the UK, Europe, Asia Pacific &
the US. Our mission is to turn talent into value for the benefit of our clients through an unique portfolio
of services.
As a part of Harvey Nash Group, Harvey Nash Vietnam has committed to deliver the very best talents,
IT solutions and Business Process Services to our international clients in UK, US, Europe, Australia and
Japan.
Harvey Nash Vietnam is a global hub of Harvey Nash Group. We have over 1,600 software engineers
through our development centers in Ho Chi Minh City and Hanoi, pursuing the highest levels of
integrity and quality in providing a unique portfolio of services.
x Sao Khue Awards* from 2009 to 2013 with 4-star Qualification.
x Award for Typical Enterprise Vietnam ICT 2011.
x Top 3 Best Places to Work in IT Industry 2013.
(*) Sao Khue Award is the highest recognition of excellence given annually by VINASA to the IT
companies that provide best software products and IT services in Vietnam.
COMPANY LEADER’S MESSAGE
Dear valued customers,
As a part of Harvey Nash Group, Harvey Nash Vietnam has
committed to deliver the very best talents, IT solutions and Business
Process Services to our international clients.
In the last 15 years, we have experienced remarkable changes in
the way the world works, plays, communicates and shops thanks to
the rapid development of information and communication
technologies.
Harvey Nash was lucky enough to be an active and bold player in
ICT industry during this time. We are immensely proud of the
Mr. Nguyen Hung Cuong
strong relationships we build with our clients and partners. These
Managing Director
relationships coupled with the quality of our service offerings form
the core of our business and feed the on-going innovation and advancement of our services.
We see ourselves on a journey together with our clients and we look forward to having more
opportunities to cooperate with you.
Regards,
Nguyen Hung Cuong
Managing Director
CONTACT
Add: Etown 1 Building, Fl. 3, No. 364 Cong Hoa Road , 13 Ward, Tan Binh District, Ho Chi Minh City,
Vietnam.
Tel: +84-8 3810 6200
Fax: +84-8 3810 6201
Website: www.harveynash.vn
27
VIETNAM’S 30 LEADING IT COMPANIES 2014
IFI SOLUTION JSC
“Matching ideas, sharing success”
COMPANY AT A GLANCE
Date of establishment: 17 March 2003
Revenue in 2013: $US 2.7 million
Revenue growth in recent 3 years: 2012: +164%;
2013: -17%; 2014: +20% (forecast)
Registered capital: $US 0.14 million
Number of employees: 162
Key markets: Europe, Japan, Vietnam.
PRODUCTS & SERVICES
Software development
Software verification and validation
Software migration
Software maintenance
MARKETS & CUSTOMERS
Main markets and market achievements: IFI Solution is providing software outsourcing
service to customers in Europe (France, Italy, Denmark, and Germany), Japan, and Vietnam.
In 2013, more than 90% of our revenue was generated from Europe. We started approaching
Japan market from in Q4 of 2013 and successfully carried out the first project for a Japanese
customer in April 2014. In the next 3 years, we will continue to develop business with
European customers and will also target in Japanese market.
Typical customers: Software editors, software service companies in Europe, Japan and
Vietnamese government organizations.
Customer care: At IFI Solution, direct contact is established between every customer and the
board of directors, therefore customers can always be sure that their requests and feedbacks
are quickly processed at highest level of management.
TECHNOLOGY & QUALITY
Technologies used in the company: C/C++, Java/J2EE, .NET, Oracle Database, Oracle
PL/SQL, Microsoft SQL Server, T-SQL.
Company excels in technology: Embedded software development using C/C++, Business
application development using Java/Oracle, Software Verification & Validation.
Quality management: IFI Solution Quality Management System (IQMS) for Software
Project Management has been certified ISO 9001:2008.
Company commitment and success/recognition in quality: Providing products and services
to fully satisfy customer’s needs and expectations.
28
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
As a company specializing in software outsourcing business, IFI Solution is constantly building
a competent and stable staff.
Each candidate must pass an entrance technical test, an interview and a trial period before being
recruited. Competences and skills are enriched and improved through continuous trainings and
challenging projects led by experienced managers.
Currently, we have 162 employees and target 200 employees at the beginning of 2015.
COMPANY BRIEFING
IFI Solution started its first project for a French customer in 2003. After 11 years of
development with hundreds of software projects of various sizes, IFI Solution is now confident
to supply effective outsourcing solutions with competitive price for customers in Europe, Japan
and Vietnam. To be more precise, IFI Solution has significant experience in following sectors:
x Telecom: BTS, BSC software, firmware, DSP, media gateway.
x Avionics: centralized failure display interface unit, cabin pressure control, built-in test
equipment.
x Automotive: Defect control and monitoring.
x Banking & Financials: master and reference data management, internet banking,
accounting software for Vietnam state organizations, cryptography.
x Healthcare: Dentist cabinet management, Internet invoicing system, Image processing.
x Energy: Management of energy consumption.
We continue to expand our knowledge and acquire new experience to meet your challenges.
COMPANY LEADER’S MESSAGE
Concentrating on the offshore software development market, IFI
Solution dedicates all its human and infrastructure resources to
exceed your expectations.
It is an honor to do our best to win your trust. We are committed to
continuous improvement to provide better services in terms of
productivity and quality.
We are always ready for any opportunity of cooperation in our
operating domains.
We look forward to welcoming you at IFI Solution.
Mr. Nguyen Minh Tri
CEO
CONTACT
Headquarter Add: Floor 12, Thang Long Tower, 98A Nguy Nhu Kon Tum Street, Hanoi,
Vietnam.
Tel: +84-4 62 51 28 90
E-mail: contact@ifisolution.com
Website: www.ifisolution.com
29
VIETNAM’S 30 LEADING IT COMPANIES 2014
ISB VIETNAM CO., LTD.
“Value all staffs, pursue happiness and grow flexibly with
Vietnam”
COMPANY AT A GLANCE
Date of establishment: 30 December 2003
Revenue in 2013: $US 3.27 million
Revenue growth in recent 3 years: 2012: 28.5%;
2013: 47%
Registered capital: $ 1 million
Number of employees: 195
Key markets: Japan, Europe, Vietnam, Asia.
PRODUCTS & SERVICES
- Software Outsourcing & Maintenance Service.
- System Integration/Digital Marketing Solutions.
- Software/Hardware Consulting.
- Network Services.
MARKETS & CUSTOMERS
- Main markets: Japan, Europe, Vietnam/Asia.
- Typical customers: NTT-Data, Microsoft, Benesse, NiCT, Hitachi, Fishing Vision, Mytrax MTI.
- Customer care: Your satisfaction is our success!
TECHNOLOGY & QUALITY
Technologies used in the company:
x Platform: Linux, iOS, Android, Qt, MeeGo, Symbian, Brew, Doja, J2ME, T-Engine,
Blackberry, Slims.
x Protocol: PHS, W-CDMA, WiMAX, TCP/IP, and SSL.
x Industrial standard: IEEE P1900.4, 3GPP LTE, ASN.1, GPS data structure (GPS-2003ZZ
NMEA.), IEEE 802.16, OMA SUPL, and PHS ARIS Standard Ver 4.1.
x Programming language: C, C++, Object-C, Java, JNI, .NET, PHP, HTML5, Java Script, ASP,
COBOL.
x Database: MySQL, PostgreSQL, Big Table, GAE.
x Development tool: Java Eclipse, Cardbide C++, Visual Studio C 6, Visual studio.Net, BREW
SDK, Mapple X.
x Others: JUnit, CPPUnit, PWLib.
Quality management:
x Working process: CMMI level 3certification.
x Management Tool: Redmine.
30
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Employees: 195.
Engineers graduated from top universities.
Language: Japanese/English/Vietnamese.
Personnel training: Business manner, technical skills, soft skills, project management skills, OJT, HIDA
(AOTS).
COMPANY BRIEFING
Making the best use of our knowledge and experience which were accumulated for over 10 years, ISB's
broad technical scope and capabilities in finance, banking, securities, production, healthcare, medical,
government, we offer you diverse IT goals. With a complete portfolio of hardware, software and
services, ISB Vietnam can help your company at every stage – from planning to implementation to
ongoing management.
Achieved awards:
x Sao Khue Award* 2014 for Software Outsourcing Service.
x Golden Award for Vietnam Software Outsourcing Company (HCA) since 2010.
x Top 5 ICT Award in Software Export (HCA) in 2012, 2013.
x The merit in excellence achievement for distribution & development in ICT sector, rewarded
by HCMC People Committee 2011.
(*) Sao Khue Award: it is the highest recognition of excellence given annually to the IT companies
that provide best software products and IT services in Vietnam.
COMPANY LEADER’S MESSAGE
ISB Vietnam (abbr: IVC) was established in December 2003 as a subordinate
company of ISB Corporation with our business principle “Value all staffs,
pursue happiness and grow flexibly with Vietnam”. Since then, we have kept
on growing and expanding our business in 3 main fields: Outsourcing/SI
Service/Digital Business with approximately 200 staffs by now.
IVC's differentiator has always been rooted in our exceptional technical talent.
We aim to recruit the best engineers in the country and we work hard to keep
them. This allows us to offer the best solutions to our vetted customers and to
become a trusted advisor for their IT environments so that they can
concentrate on operating their business.
Now more than ever it's important for your business to have an IT solutions
partner who can help you accomplish more of your IT goals, achieve new
efficiencies and realize cost savings every step of the way. Whether your
company needs fast access to essential technologies or the support of technical
experts for the strategic planning and deployment of solutions, ISB Vietnam
can help.
With slogan “Quality in everything we do” we hope to be your preferred IT
solutions provider in the future.
Ms. Quyen Nguyen
Head of Business
Development
CONTACT
Head Office: 3rd Floor Unit 3.1-3.2-3.8-3.9, E-Town 2 Building, 364 Cong Hoa Street, 13 Ward,
Tan Binh District, Ho Chi Minh City, Vietnam.
Tel: +84-8 3812 7145, Fax: +84-8 3812 7148
Email: BD@vn.isb.co.jp, Website: www.isb-vietnam.com.vn
Branch: R.504, 5th Floor, DMC Building, 535 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam.
Tel:+84-4 2220 9668, Fax: +84-4 2220 9788.
31
VIETNAM’S 30 LEADING IT COMPANIES 2014
KMS TECHNOLOGY VIETNAM COMPANY LIMITED
“Bright Minds, Brilliant Solutions”
COMPANY AT A GLANCE
Date of establishment: 22 January 2010
Registered capital: $US 0.2 million
Revenue in 2013: $US 8.64 million
Number of employees: 459
Revenue growth in recent 3 years: 2011: 152%;
Key market: USA
2012: 50%; 2013: 31%
PRODUCTS & SERVICES
KMS provides services across the software development lifecycle through partnerships with clients
ranging from start-ups to large technology companies. We offer two main service lines: Offshore
Product Development and Independent Software Testing. Our infrastructure, methodology, team design,
employee profile and client relationship models are designed to maximize the success of our clients in
which we can help reduce time to market and increase quality.
MARKETS & CUSTOMERS
- Main markets: KMS mainly focuses on the American market.
- Customer care:
Our objective with our clients is to collaboratively build success stories. We expect both KMS
Technology and our clients to share stories of successful projects, products and relationships that we
grow and develop each day. We are proud to say that since the start of KMS Technology, 100% of our
client is ecstatic and reference-able. With the combination of people, technology, infrastructure and
processes, KMS Technology continues to successfully maintain satisfaction levels above 4 over 5
continuously from 2010. KMS Technology receives praise from our clients as key contributors to their
success.
TECHNOLOGY & QUALITY
- Technologies used in the company: .NET, Java and mobile technology...
- R&D: KMS R&D department consists of 12 engineers who are fully dedicated for creating new
knowledge on emerging technology in order to: 1) keep the entire company and engineers stayed ontop of current technology trends; 2) create innovative products. While doing such interesting things
with new technology, we often conduct technical workshops to update and share our knowledge to
local community, our audiences including IT Lectures, IT students and software engineers.
- Company excels in technology: Java, .NET, Mobile, ETL, Data Warehouse...
- Quality management: With over 20 years of experience in the software industry, our hands-on
expertise adds immediate value to our clients’ company. But unlike other testing companies, we
approach the process from a holistic view. We seek to better understand not just what tests clients want
to run, but why they want to run them. Often, we can suggest additional testing that clients might not
have considered. In addition, we’ve developed our own proprietary tools that allow us to be better
testers. We partner QA tools like Bugzilla, JIRA, HPQC, and Selenium with our proprietary tools from
QASymphony to create automatic captures of test execution and defect documentation.
- Company commitment and success/recognition in quality: We invest in our technology as much as we
invest in our people. We’ve recently completed the ISO 27001 certification process, become certified
Microsoft Gold partner, and we continuously invest in the ongoing training of not only our employees,
but also other members of the IT community in Vietnam. We offer many complimentary seminars to IT
students and graduates, sharing our deep knowledge with the community so that we can help others
grow along with us. We are committed to making HCMC one of the top IT cities in the world.
32
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
An important element that drives the success of KMS Technology is our work force. Our recruitment
process is rigorous and allows us to assemble a team of high quality developers and testers. In the past 5
years, only 1 in 15 applicants receive a job offer from KMS. The top tier of high-level software
developers accounted for over 50% of the total number of software developers at KMS, with some
software architects who are experts in many technical aspects. This major team holds a decisive role in
creating the optimum solutions for clients and plays a key role in transforming challenges into
successful customer case studies and revenue for KMS Technology. Building up a positive working
environment with many challenges, opportunities, and activities oriented towards career development is
the "glue" binding every employee at KMS Technology towards a final goal is to provide the highest
quality to customers.
COMPANY BRIEFING
In the last 5 years, we have grown to nearly 500 people in the US and Vietnam. We currently have
partnerships in place with 20+ trusted clients. We have received several awards recognizing our
tremendous growth and various achievements in both US and Vietnam. Our biggest achievement thus
far is the creation of a talented team at KMS Technology, who are 100% committed to the success of
each and every client.
- Awards: Inc. Magazine’s 5000 list in 2014 (US Based); Gold Medal 2014 (from HCMC Computer
Association); Sao Khue Award in 2014, 2013 and 2012 (from Vietnam Software and IT Services
Association); The Gold Medal & Vietnam ICT Top 5 Cup 2013 (from HCMC Computer Association);
2013 and 2012 Pacesetter Award (from Atlanta Business Chronicle)
- Vision: KMS Technology's vision is to become a leading technology firm, known for our innovative
approach for solving complex business problems, and respected by our clients and partners for our
integrity, dedication, and focus on success of our clients.
- Core Values:
x Clients - We commit to the success of our clients and strive to earn the lasting trust of our clients
by consistently delivering results and exceeding their expectations.
x People - We commit to the continuous development of our people, and celebrate our individual and
collective growth and achievement.
x Innovation - We believe that an entrepreneurial spirit, innovative thinking, and a commitment to
excellence are the keys to delivering impactful solutions.
x Integrity - We believe that integrity, dedication, trust and social responsibility are the keys to
ensuring our enduring prosperity and success.
COMPANY LEADER’S MESSAGE
In this flat world with the globalization trend, it's crucial to know that
outsourcing is an irreversible trend. And in fact, it is a global
rearrangement of resources and skills. Outsourcing is something mandatory
for those ISV (Independent Software Vendor) companies in developed
countries like the US to maintain a good expense structure to the total cost
of their operations and keep their business competitive advantage.
With a wide range of talented people, proven processes and stable
infrastructure, KMS knows how to bring them together to solve complex
business problems of our clients. At KMS, we follow a client-success-driven Mr. Viet Hung Nguyen
Managing Director
philosophy in serving each and every client. We continually challenge
ourselves every day, regarding how we can add more value and help our
clients grow and succeed.
CONTACT
US Add: Two Securities Centre 3500 Piedmont Road, Suite 350, GA 30350.
Tel: (678) 813-1KMS - Fax: (770) 359-0051
Vietnam Add: 123 Cong Hoa Street, Ward 12, Tan Binh District, Ho Chi Minh City.
Tel: +84-8 3811 9977 - Fax: +84-8 3811 9955
E-mail: trucphan@kms-technology.com - Website: www.kms-technology.com
33
VIETNAM’S 30 LEADING IT COMPANIES 2014
LARION COMPUTING
“Never Stop Improving Quality”
COMPANY AT A GLANCE
Date of establishment: 26 November 2003
Registered capital: $US 0.5 million
Revenue in 2013: $US 1.3 million
Number of employees in 2014: 111
Revenue growth in recent 3 years: 2011: -53.5%; Key market: United States
2012: 397.5%; 2013: 75.4%
PRODUCTS & SERVICES
LARION Computing provides a wide range of software outsourcing services including:
x
x
x
Web development, e-commerce, software architecture design.
Custom software application development.
Technology/data migration, porting of software, testing and QA services.
MARKETS & CUSTOMERS
- Main markets: United States
- Typical customer:
x Global Healthcare Exchange
x Blinkbox Trading
x Drever International
x Open Web Technology
x CastleRock REO
x Nodah.com
x Apotori
x On budget & time
- Customer care:
x
x
x
x
x
x
x
x
x
x
x
x
OliveNation
BosyAsRX
Easyday care search
NFC infinite
Accel Anesthesia
MEPERIA
Snapp
RGM Advisors LLC
Regularly checking emails and gathering feedback from customers.
Timely responding to customers’ requests and feedback to resolve any questions or issues.
Weekly meeting with customers through conference calls to discuss important issues which
arise in the system development process and to have plans for new features development.
Responding time: within 24 hours.
TECHNOLOGY & QUALITY
- Technologies used in the company:
x Operating Systems: Windows, Linux, MacOS, iOS, Android.
x Databases: Microsoft SQL, PostgreSQL, MySQL, SQLite, mongoDB, RRDtool.
x Application Servers: Apache, NginX, Mongrel, Microsoft IIS, Phusion Passenger.
x Middleware/Networking: Webserver, CMS, ProtoBuf, TCP/UDP.
x Languages: Ruby, C\C++, Object C, .NET, Scala, Java, Python, PHP, Javascript, HTML5,
CSS3.
x Technologies: AJAX, amCharts, FusionCharts, Google Charts, ActiveX, Silverlight, amazon
webservices, OOP, MVC, JSON.
x Embedded/Wireless: RTAI, WindRiver, VxWork, PalmOS, OpenWRT.
x Frameworks/Libraries: Rails, .NET Framework, Liferay, Django, Prhomobile, Cocoa
Framework, Lift, jQuery, ExtJS, Foundation, ANGULAR JS, BACKBONE JS.
x Testing Tools/Error Prevention Tools: Rspec, Junit, Nunit, GDB, WATIR, Selenium, Yslow,
Google Page Speed, Cucumber, Monit, Munin, Sieta, BRAKEMAN.
34
VIETNAM’S 30 LEADING IT COMPANIES 2014
R&D: We focus on Human resource training and development service by exploiting current market.
Beside that, we also do new market research and study to extend marketplace to Japan and Europe
countries.
Company excel in technology: Ruby on Rails, C/C++, .NET.
Quality management: LARION Computing Co., Ltd. commits to maintain and continuously improve
the Quality Management System based on ISO 9001:2008 standards and CMMI-DEV Level 3
standards in order to absolutely satisfy customer needs and the company's sustainable development.
Company commitment and success/recognition in quality: LARION Computing strongly committed
to provide high quality products, effective project management and outstanding customer service.
We are accredited and recognized with the following certifications and awards: ISO 9001 – 2000
certified by QUACERT in November 2008, ISO 9001 – 2008 certified by QUACERT in June 2010,
CMMI Level 3 Maturity in June 2012.
HUMAN RESOURCES
Quantity and structure of staff 2014: 2% Dr., 5% Master, 19% Engineer, 60% Bachelor, 9% College,
5% Others.
Quality and skills/skill levels: 4 Engineering Managers, 1 Associate Engineer Managers, 32 Software
Engineers, 9 Senior Software Engineers, 3 Associate Technical Architecters, 7 Associate Software
Engineers, 6 Beginners, 10 Associate Medical Analysts, 2 Associate Technical Supporters, 1
Technical Supporter, 1 Senior MA, 2 MA, 10 Associate, 20 Beginer, 19 Support Team.
COMPANY BRIEFING
Vision statement: To be the first choice software company, providing innovative solutions to bring
outstanding success for organizations and individuals throughout the world.
Mission statement: To provide business success to organizations and individuals around the world
through our specialized consulting services, innovations in software design and quality led delivery
teams.
List of awards and recognitions achieved: Top 1% Ruby on Rails, HTML5, CSS3. Top 5% on Ruby,
JavaScript, AJAX, and JSON rated by Elance.com, Third prize on m2work hackathon in September
2012.
COMPANY LEADER’S MESSAGE
LARION's biggest competitive advantage lies in the staff with the
core values that we believe in, has built the strong foundation
upon, and will continue to promote: Collaborate to succeed
together based on trust, quality and satisfaction. All activities we
conduct are guided by that core values and the outcome is the
most attractive to our clients.
Stop seeking! You have found out your best partner for high
quality, competitive cost software outsourcing!
Mr. Lai Duc Nhuan
Owner of LARION Computing
CONTACT
Add: Hall 5, Quang Trung Software City, District 12, Ho Chi Minh City, Vietnam.
Tel: +84-8 37 155 742;
Fax: +84-8 37 154 071.
E-mail: info@elarion.com
Website: www.elarion.com
35
VIETNAM’S 30 LEADING IT COMPANIES 2014
LUVINA SOFTWARE JSC
“Imperfect Human, Perfect Product”
COMPANY AT A GLANCE
Date of establishment: 15 July 2004
Revenue in 2013: $US 2.818 million
Revenue growth in recent 3 years:
2011: 1%; 2012: 83%; 2013: 3%
Registered capital: $US 0.45 million
Number of employees: 240
Key market: Japan
PRODUCTS & SERVICES
Full delivery package software development service.
Labor supply, offshore, software development services.
On-site software development services/network-related services.
MARKETS & CUSTOMERS
Main markets and achievements:
Luvina concentrates only on Japanese market. Luvina has gained a number of achievements in a
wide range of services and sectors such as financial and securities solutions, nursing care
solutions, electricity solutions, E-commerce and ERP solutions…
Typical customers: Oki Software, Sojitsu systems, Toshiba System Technology, Nomura Reseach
Institute and other 6 companies
Main feature of service: In order to build close relationships with customers, Luvina has a legal
entity in Japan which is Luvina Software Japan located in Kawasaki city.
Quality assurance: Luvina provides one-year warranty after delivery.
TECHNOLOGY & QUALITY
Applied technologies: Java, .NET, PHP, Cobol, Pro*C, PL/SQL, CShell, Scala, HTML5, CSS3,
Ruby, Groovy, Object C.
Main and frequent applied technologies: Java,.NET Cobol, PHP.
Quality management:
QA and PMO thoroughly monitor and manage projects as independent organizations. Quality is
also managed by reviewing activities throughout projects.
Company commitments and success/recognition in quality:
Luvina has standardized its activities by achieving international qualifications and applying them
into its activities. Those international qualifications are: quality control certificate, security
management certificate, and software development maturity model: ISO9001-2000, ISO270012005 and CMMI ML3.
36
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Luvina has 240 full-time employees, and it has ability of mobilizing 100 people of external
partners.
There are 104 employees who have Japanese language certificate in which 60 people have N1,
N2, and N3 certificate; 31 people have BSE certificate and 41 people have working experience in
Japan.
Luvina also has a training department named Luvina Academy which is opened for training new
graduates.
COMPANY BRIEFING
Luvina started business from the downstream development process but now it is moving to the
upstream one and starting on the network construction service. Luvina has been striving to provide a
total solution for Japanese customers.
Achieved awards and recognitions:
x Tokodaihatsu Venture (recognition for Venture Company originated from Tokyo Institute of
Technology) received in 2005.
x 4-star Sao Khue Awards (the Highest Recognition of Excellence given by Vietnam Software
and IT Services Association – VINASA) received in 2011, 2013.
x Contribution Certificate of Merit of the Vietnam Software & IT Services Industry received in
2012, 2014.
COMPANY LEADER’S MESSAGE
With over 10 years of experience, Luvina has become one of leading
companies providing software development services for Japanese partners
operating in a wide range of technologies and different sectors. On the base
of providing services and having good partnerships with over 30 customers
in Japan, we are continuously improving the technologies, software
development processes and services with a view to meet the highest
demands in terms of productivity and quality. As a trusted partner of
Japanese customers, we are always striving to achieve the ability to provide
such value greater than customer’s expectations.
Mr. Le Quang Luong
CEO
CONTACT
Head Office: 1001 Hoang Quoc Viet Street, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 3 793 1103; E-mail: info@luvina.net
Japan Office: 2F, Keihin bld., 1-1 Minamiwataridacho Kawasaki-ku, Kawasaki-shi, Kanagawa-ken.
Website: http://www.luvina.net
37
VIETNAM’S 30 LEADING IT COMPANIES 2014
NTT DATA VIETNAM COMPANY LIMITED
“Global IT Innovator”
COMPANY AT A GLANCE
Date of establishment: 10 January 2008
Revenue in 2013: $US 7.5 million
Revenue growth in recent 3 years: 2011: 52%;
2012: 60%; 2013: 133%
Registered capital: $US 2.3 million
Number of employees: 190
Key markets: Asia - Pacific countries
PRODUCTS & SERVICES
Production of software;
Provision of services regarding software solutions and web applications;
Installation, maintenance and other supporting services related to computers and computer software;
Technological research, consultancy and transfer in the field of information technology;
Consultancy on computers and management of computer systems.
MARKETS & CUSTOMERS
Main markets and Typical Customers:
o Consulting/Development on Manufacturing/Logistics business: Vina Acecooks – Sales
management/Business Analysis; Honda Vietnam – Warehouse management;
o Development of large-scaled system to ODA projects of government and to financial
companies: Clearance system of General Department of Vietnam Customs (VNACCS), Bridge
monitoring system for Can Tho Bridge (BRIMOS);
o IT outsourcing for overseas (Japan, APAC, EU).
Customer care:
The first and most important value of our company is “Clients First”. First, and above all else, we
place the needs of our clients. We work continuously to understand your business and we strive to
resolve every concern to your satisfaction. We feel responsibility to ensure your success and we let
this obligation set the direction of our work and guide our actions.
Technologies used in the company:
Language: JAVA, C++, C#/VB.NET, Embedded (barcode); Framework: Struts, Spring, Hibernate,
iBATIS, TERASOLUNA, Intra-mart, .NET Framework, Automated Technologies; AP server:
Tomcat, IIS; DB: Oracle, MS SQL Server, PostgreSQL; Testing tools Silk test, Open2Test,
Selenium.
Quality management:
Training the method of thinking, measuring and evaluating quality according to "Japanese quality
standards" by experts from NTT DATA.
HUMAN RESOURCES
a. Company workforce:
Total number of fulltime employees in 2013 is 179 people in which there are 114 skillful and
experienced developers.
b. Language skills:
38
VIETNAM’S 30 LEADING IT COMPANIES 2014
There are 100% of the employees being able to communicate in English and 70% of them being
competent to use Japanese at work.
c. Personnel training and development:
o Mapping the career path for each employees based on their position and capacity as well as the
development plan of the company and the NTT Data Group;
o Sending employees to headquarter for training new technologies; visiting customer offices for
analyzing and researching their business operations and technology to understand more clearly
about the customer needs and requirements;
o Organizing language training courses in house;
o Other soft -skill training courses.
COMPANY BRIEFING
Established in 2008, NTT Data Vietnam is the first entity of NTT DATA Group in Indochina. After 6
years developing, with nearly 200 employees and 03 offices operated in three most emerging economic
regions of Vietnam, the company gradually affirms our position in expanding ICT business in Vietnam
with 03 typical types of IT service/products as follows: Consulting/Development on
Manufacturing/Logistics business; Development large-scaled system to ODA projects of government
and to financial companies; IT outsourcing for overseas. The typical successes and achievements of the
company can be listed as follows:
o In 2009: established Ho Chi Minh City office to focus on foreign enterprises and training;
o In 2013: obtained the ODA project of JICA to provide the VNACCS system for Vietnam
Customs and increased the total revenue by 133% in comparison to that of 2012.
o In 2014: established the third office in Da Nang City and increased the total headcount to 190
people.
Being a subsidiary of the NTT Data Group, the company mission and vision is in compliance with the
mission and vision of the NTT Data Group as:
NTT DATA uses information technology to create new paradigms and values, which help contribute to
a more affluent and harmonious society. Our Group Vision contains three messages: (1) we build longterm relationships with our clients and enable them to reach their highest goals and aspirations; (2) we
create evolving ecosystems through advanced technology; and (3) we enhance our creativity through the
respect and encouragement of diversity at every level of our company. At NTT DATA, new challenges
and the opportunity for greater progress in the decade ahead begin now.
COMPANY LEADER’S MESSAGE
Being one of the subsidiaries of NTT DATA Group, we are globally
providing the most advanced solutions to our customer at competitive price.
We provide to our Vietnam market the best logistic and SCM solutions for
using our “made in Vietnam” packages. Besides our own solutions, we
collaborate with NTT DATA Group, local companies and our sister
companies in Vietnam to develop nation-wide big IT projects for Vietnam.
We expand many solutions for our group customers with our sister
companies in the APAC region.
We also collaborate with our local Partners in Vietnam to provide skillful
project teams for their offshore development to Japan.
And for the globe, we will become the third global IT delivery center of the
NTT DATA Group.
Global IT Innovator - We are NTT DATA Vietnam.
Mr. Akira Watanabe
General Director
CONTACT:
Hanoi Head Office: Room 202, 2nd Floor, HITC Building, No. 239 Xuan Thuy Street, Cau Giay
District, Hanoi, Vietnam. Tel: +84-4 3766 7973, Fax: +84-4 3766 7974.
Ho Chi Minh Branch: Suite 706 & 707, 7th floor, Centre Point Building, 106 Nguyen Van Troi Street,
Ward 8, Phu Nhuan District, Ho Chi Minh City, Vietnam. Tel: +84-8 35130260 ; Fax: +84-4 38453856
Da Nang Branch: Suite 906, HAGL Plaza Hotel, 1 Nguyen Van Linh Street, Da Nang City, Vietnam.
Tel: +84-4 511 3650260 * Website: www.nttdata.com.vn
39
VIETNAM’S 30 LEADING IT COMPANIES 2014
RIKKEISOFT CO., LTD.
“Where the dream begins”
COMPANY AT A GLANCE
Date of establishment: 06 April 2012
Registered capital: $US 0.25 million
Revenue growth in recent 3 years: 2013: 323.6%
Number of employees: 80
Key market: Japan
PRODUCTS & SERVICES
Game and application development for mobile
Web system development
Financial system development
MARKETS & CUSTOMERS
Main markets and market achievements:
Rikkeisoft has kept in contact with more than 1,000 Japanese companies, and had won contracts
with approximately 40 customers on nearly 110 smartphone and web based applications
development projects.
Typical customers: Systena Corporation, World Business Center Co., Ltd, Sunloft Corporation,
Tsumiki Incorporated., Cloudsource Inc., Sonicmoov.
Customer care:
x Providing help and advice to customers.
x Communicating courteously with customers by telephone, email, letter and face to face.
x Handling customer complaints or any major incidents, such as a security issue.
x Keeping accurate records of discussions or correspondence with customers.
x Analyzing statistics or other data to determine the level of customer service.
TECHNOLOGY & QUALITY
Technologies used in the company:
x Web system development: PHP, JavaScript, Python, Ruby, Java, .Net, CakePHP, Symfony,
CodeIgniter, Fuel, Dajango, Cloud Computing, Cloud Storage Service AWS, Websocket,...
x Games and application development for mobile: Objective-C, Swift, Java, C#, Xcode,
Eclipse, Unity 3D, Websocket, Game 3D.
x Financial system development: COBOL, Java, .NET, C, Oracle, Unix.
R&D:
x Number of employees in R&D team in 2013: 10
x R&D expense in 2013: 5.6% of revenue
Company excellent in technology: PHP, JavaScript, Ruby, Hava, .Net, CakePHP, Symfony,
CodeIgniter, Objective-C, Swift, Java, C#, xcode, Eclipse, Unity3D, COBOL, C, Oracle, Unix.
Quality/security management:
Quality management system and security management system is under construction. Rikkeisoft
expects to be certificated ISO/IEC 20071:2013 and ISO 9001:2008 by the end of 2014.
40
VIETNAM’S 30 LEADING IT COMPANIES 2014
1 PANO
ORAMA PH
HOTO OR 1-2 SMALL
LER PHOT
TOS
HUMA
AN RESOU
URCES
Nuumber of em
mployees: 800
Quuality and skkills/skill levvels:
x Number of employeess who can usse English - 50 people, Japanese
J
- 335 people.
F SCJP, HD
DSE, AP.
x Many stafffs have beenn certified FE,
COMPANY BRIIEFING
After more than 2 years of establishmeent, with thee above streengths, Rikkkeisoft has experiencedd
ber of employees and pprofit after tax
t year-byremarkkable growtth with the rapid increaase in numb
year. Our
O missionn is to make mobile andd internet to better humaan life. Our vision is to become onee
of the top 5 best companies inn Vietnam inn the field off software development in the next five years.
The coompany’s strrengths are:
Young and elite em
mployees, graduated
g
frrom the top universitiess in Japan and
a Vietnam
m
with hiigh achievem
ments in Nattional Conteests and Univversity Entraance Exam.
Proficieency in foreeign languagges, especiallly Japanese and Englishh.
Abilityy to meet thee strict requirrements for quality and progress off the project.
COMPANY LEA
ADER’S ME
ESSAGE
Rikkeiisoft is consttantly growiing and incrreasingly po
ositioning itsself as one
of the leading IT companies
c
inn Vietnam.
With a team of yooung, energgetic and paassionate sta
affs, our misssion is to
providde the best products to satisfy custom
mers' requirrements.
We arre ready to cooperate with
w partnerrs all over the world for
f mutual
develoopment, therreby, significcantly contribute to the growth of IT
I industry
in Viettnam.
Mr. Bui Quang
Q
Huy
CT
TO
CONT
TACT
Add: 3F,
3 HH3 buiilding, My Dinh
D
New Urban
U
Area, Nam
N Tu Lieem District, H
Hanoi, Vietn
nam.
Tel: +84-4 3 6231 685
Faxx: +84-4 3 62
231 686
E-mail: contact@rrikkeisoft.coom
Website: http:///rikkeisoft.com
41
VIETNAM’S 30 LEADING IT COMPANIES 2014
SAV
VVYCOM
M JOIN
NT STOC
CK COM
MPANY
“Com
mmunicatiion Intelliggence”
COM
MPANY AT A GLANCE
Date of establish
hment: 13 Noovember 20009
Number of emplloyees: 50
Key marketts: USA, Euurope, Japan, Australia
and Singapoore.
PROD
DUCTS & SERVICES
Savvyycom providees BPO and ITO servicees which foccused on twoo main areass:
Web App
A
Develoopment: Saavvycom proovides web based soluttions and development services too
SMEs such as CR
RM, POS andd online business system
ms to help ennterprises grrowing.
Mobille App Devvelopment: We have deeveloped top
p chart appllications onn iPhone/iPaad, Android,,
Blackbberry, Winddows Phone and multi-pllatform.
MAR
RKETS & CUSTOME
C
ERS
Ma
ain markets: USA (56%)), Europe (18%), Japan (15%), Australia and Siingapore.
Typpical custom
mers:
x Enterprisses who are looking for solutions to
o help enhanncing efficienncy in produ
uction whilee
keeping reducing
r
opperation timee and expensses.
x Startups or anyone who is havving great innovative ideas and llook for a strategic
s
IT
T
partner.
Cusstomer care: Savvycom
m takes a highh priority to
o "Customer care" and "A
After sales service":
s
x After-salles services are taken seeriously through the Servvice Provisioon
x Feedbackk and recom
mmendationss from custom
mers are colllected durinng and after projects.
x Holidayss’ schedule and
a system maintenance
m
e are noticedd in advancee.
TECH
HNOLOGY
Y & QUAL
LITY
.NET, Flash
Tecchnologies used
u
in thee company: RoR, NodeeJS, PHP, ASP.NET,
A
h, HTML5,,
Cocoa, Objjective C, J2
C/C
C++, Java, CodeIgniter,
C
2ME, PhoneG
Gap, Titaniuum,…
R&
&D: Achieveements of R&
&D at Savvyycom recenttly are: The use of cloudd computing
g, iCloud forr
enterprises; Mobile
M
apps for health and fitnesss; Developpment of cuurriculum for
f “Mobilee
Proogramming”” course (for students at College of Technology,
T
, Vietnam N
National Univ
versity)
Com
mpany excel in technoloogy: Savvyccom stands out
o by the caapability of:
x Providinng professionnal consultanncy to makee sure busineess pains aree solved.
x Deliveryy of apps thaat involve intteraction bettween mobille interface and back-en
nd servers.
x Creating elegant dessign, catch up
u the taste of
o global cusstomers.
x Sustain stable
s
and faast performaance for mob
bile native appps and webb based solutions.
Quality managgement: Savvvycom has been certified and strictly follow thhe quality management
m
t
stanndards ISO 9001:20088; and the information
n security ISO 27001:22013 into all
a businesss
proocesses.
Reccognition in quality: Saavvycom hass officially received
r
ISO
O 9001:20088 certificate for Qualityy
Maanagement siince Januaryy, 2013.
42
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
1. Size: 50 employees (in 2014)
- All have graduated from universities in IT, computer science, economics,…
- All can use English in daily work.
2. Personnel training policy
- Internal business trainings: workshops, English club, training through practical projects
- External trainings: PMP, marketing management, accounting, soft skills…
- Off-work sports clubs and annual healthcare check.
COMPANY BRIEFING
Savvycom has facilitated excellent performance in order to deliver world-class, top-selling IT
solutions, adding to global value chain. We work hard and intensely to bring creativity and
innovation to society.
Our vision is to become the leading IT Company in BPO, IT Outsourcing and globally recognized
for excellent solutions and services.
Our mission is to bring actual convenient values to global users through innovative IT solutions
and mobile apps.
Awards and special achievements:
- Recognized as "Top brands in Vietnam 2014" by Global Trade Alliance (09/2014).
- Reputed as Top Mobile App Development Company and Top Ruby on Rails Programming
Company by Clutch (05/2014).
COMPANY LEADER’S MESSAGE
Aiming at obtaining global recognition in software development,
Savvycom has been successfully serving various needs in different
industries. With restless efforts, we have made ourselves a
trustworthy companion in the eyes of international partners. No
matter what challenges you face, Savvycom will never cease to
keep our promise and stay true to our vision of delivering the best
values.
Ms. Dang Thi Thanh Van
CEO
CONTACT
Add: Level 12, Viet A Tower, Duy Tan Street, Cau Giay District, Hanoi, Vietnam.
Tel/Fax: +84 432029222, E-mail: contact@savvycom.vn, Website: http://savvycomsoftware.com
43
VIETNAM’S 30 LEADING IT COMPANIES 2014
SUNRISE SOFTWARE SOLUTIONS
CORPORATION
“Growing together”
COMPANY AT A GLANCE
Date of establishment: 07 July 2007
Registered capital: $US 0.48 million
Revenue in 2013: $US 2.3 million
Number of Employees: 250
Revenue growth in recent 3 years: 2011: 8% Key Markets: USA, Canada, Singapore, Finland, UK,
2012:26%; 2013: 27%
Japan.
PRODUCTS & SERVICES
Custom Software development: Full lifecycle software and new feature development, UX/UI design,
enhancement and maintenance (bug fixing, porting, localization, etc.)
- Products and solutions verification: Blackbox and white box testing (Test Plan & Test Suite Definition, Test
Case Generation, Unit Testing, Functional Testing), acceptance testing, verification and validation for
customer’s specific solutions, and hot fix verification.
- Automation Testing Tool Development: Building up Record & Playback Automation System (SilkTest,
WinRunner, Quicktest Pro, Selenium IDE, Automation Anywhere, etc.) and custom automation testing tool
development (Python, Java, TCL/TK, etc.)
- IT Managed services &Market Development for breakthrough products.
MARKETS & CUSTOMERS
We have been providing cost effective (60-70% cost reduction of using our services) and highest quality software
development services for the global markets including USA, Canada, UK, Australia, Singapore, and Japan. Some of
our works made for clients have been widely acknowledged and awarded, such as “Best Local Winner” by
Singaporean Readers’ Choice Awards 2013.
Beside quality services, believing value is created and continuously enhanced through the interaction of a variety of
views and feedback, S3 Corp. encourages staff to provide customers with feedback for product improvements from
an end-user’s point of view. This has made us a long-term and strategic partner for our customers over the years.
Some of our major customers: SingTel, Juniper Network, Netgear, RuckusWireless, Absolute Software, Mundo
Media, H.I.S, GrowVC, UNSI, etc.S3 Corp. has been regarded as an “experienced, motivated and professional”
organization”, providing “amazing services, cutting edge products, & unprecedented customer service” by clients.
TECHNOLOGY & QUALITY
With seasoned experience and skills in global delivery for many large enterprise customers, S3 Corp. provides
world-class standard and prompt support in a variety of technologies:
- Web/Application Development: NET, C#, VB.NET, PHP, JAVA/J2EE, HTML5, Python, RoR, etc.
- Mobile Application Development:
ƒ Frameworks: Native built-in function, Phonegap, Sencha, RhoMobile, Adobe Flex
ƒ Programming Languages: Java, Objective-C, C++, C#, ActionScript, HTML5, CSS3, JQuery Mobile
ƒ Automation test development: GUI test: WinRunner, SilkTest, VSTS, WebAII; CLI test: TCL/TK, Expect,
Python, Pamie, Selenium, Perl, Awk, Java, etc.
Quality is our highest priority that we enforce into every single deliverable. Given that, we strictly follow CMMi
best practice and Agile Scrum to ensure quality delivery for every project. Besides, we have defined a set of KPI for
each stage of development to make sure the product qualifies the quality standard at every step of the development
process instead of validating the quality only at development phase.
HUMAN RESOURCES
At S3 Corp., people matter. We aim to create a working environment of fairness, care, and open communication
where people are motivated intrinsically to perform the works. In addition, we have also established strong HR
strategy (i.e. competitive salary, bonus base performance, regular performance reviews, well-defined training policy
on both soft skill and technical, and other benefits including addition healthcare, outdoor activities, etc.) to
motivate, retain and develop our people. This is not only helps us to be success up to this stage, but also allows our
customers to remarkably control the cost for resource replacement and training.
With 250 employees (80% engineers with BA degree and up with average of 6 years experiences in IT industry, and
20% operation and management with MS and MBA background) and the core/management team have over 15
years of international working experience with many large enterprise such as Juniper, SingTel, Netgear, Nortel
Network, NTT Data, etc. We are confident to commit delivering large scale development projects with highest
quality to our value customers and prospective.
-
44
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
S3 Corp. is a leading software service development in Vietnam with a bold vision of promoting the software
development competency of Vietnam in the global market. We offer the highest value added services to our
international customers through:
- Bundled IT services including software development, IT managed services, market development, and product
consultancy, which facilitate customers to significantly reduce the duplicative operation cost for managing many
service partners at the same time.
- Value proposition of quality, co-creative, and innovative solutions in every service we provide.
With a strong talent pool of over 250 employees having seasoned technical skills and strong experience working
with leading technologies such as SingTel, Juniper, Netgear, Absolute, etc. 30% out of that have international
working experience in NA, UK, Singapore, Taiwan, Hong Kong, and India. We are building our name in the
industry through our quality of services, particularly in Wifi and Networking, Data Security, E-commerce and
Entertainment. Throughout the years we have established strong foundation and infrastructure for scalability
projects and stable growth. In addition, we have also applied strict security policies for customer IP Protection by
the application of ISO 27001.
COMPANY LEADER’S MESSAGE
Founded in 2007, S3 Corp. has made many pioneering moves that enabled us
to solidify our position as a leading IT Service Provider in Vietnam.
Employing both technical and business management background, I
comprehend customer and employee’s real needs and expectation. This
combination also helped me establishing a sustainable corporation which
customers could archive highest value and employees are motivated to work
with their passion. After 7 years, we have developed from 7 to over 250 staff
working all around the world. Behind these amazing achievements is our
customers, people and partners, our most valuable asset. This is why we
believe building an environment where people find value will lay the
foundation for the sustainable growth of the company.
To fulfill our vision of becoming “a leading offshore development center
providing the highest value added services”, we together are working hard to
continuous improving ourselves, enforcing quality, promoting innovation and
encouraging learning/collaboration with the aim to deliver customers,
employees’ satisfaction and maximize corporate value. We are fond of making
S3 Corp. a company that our customers, partners and employees having
beneficial value.
Mr. Toan Nguyen - MBA
Co-Founder & CEO of S3
Corp.
CONTACT
Add: 307/12 Nguyen Van Troi Street, Tan Binh District, Ho Chi Minh City, Vietnam.
Website: http://www.s3corp.com.vn; Email: info@s3corp.com.vn;
Tel: Vietnam +84-8 3547 1411 | US +1 408 668 8203 | Australia: (08) 6102 4860
45
VIETNAM’S 30 LEADING IT COMPANIES 2014
TMA SOLUTIONS
“Your Quality Partner for Software Solutions”
COMPANY AT A GLANCE
Date of establishment: 03 June 1997
Revenue in 2013: $US 27 million
Revenue growth in recent 3 years: 2011: 15%;
2012: 67%; 2013: 14%
Registered capital: 6,120,000,000 (VND)
Number of employees: 1,700
Key markets: North America, Europe, Japan,
Australia.
PRODUCTS & SERVICES
TMA Products: Enterprise mobility, Retail solutions.
TMA Services: software development, software testing, production support, IT managed services.
MARKETS & CUSTOMERS
- Main markets and market achievements:
x North America:
50% of revenue
x Europe:
15% of revenue
x Australia:
15% of revenue
x Japan:
10% of revenue
- Typical customers:
Avaya, Alcatel-Lucent, NTT-Software, NEC, Hitachi, Toshiba, Shoretel, Genband, Amdocs, Brightstar,
Prudential.
TECHNOLOGY & QUALITY
- Technologies used in the company: TMA technical skill set
x Telecom/Networking
x Java
x Mobile
x Open Source
x Cloud/Big Data & Analytics
x Embedded
x Microsoft technologies
x Database
- R&D:
TMA’s main business is providing R&D services for clients worldwide. We have invested in many
R&D topics: Big data, Analytics, Mobility.
- Company excels in technology:
x Telecom & Networking: BRAS, GGSN, IP PBX, VoIP, IMS, Soft-switch, Unified
Communication, Network and Access Management, Billing, Provisioning, OSS/BSS,
Embedded Software, FPGA
x Business applications: C#, VB.Net, Java, C/C++, PHP, Ruby, Perl, BI, Data Warehouse,
Analytics, SSRS, SSIS, SharePoint, SQL Server, Oracle, MySQL, Amazon EC, Azure,
Saleforce.com, Hadoop
x Mobile solutions: iOS, Android, Windows Phone 8, Windows 8, Blackberry, HTML5/CSS3,
JQuery, Sencha Touch, Xamarin, PhoneGap
46
VIETNAM’S 30 LEADING IT COMPANIES 2014
- Quality management:
Certified by international quality standards: CMMI-Level 5, ISO 27001:2005, TL 9000.
HUMAN RESOURCES
Company workforce:
x 1,700 full-time engineers
x Hire only top 5% of candidates
x 90% Bachelor degrees, 10% Master or Doctor degrees
x 40% of engineers have overseas experiences and all engineers can speak English
Training: TMA Solutions has its own training system including New Staffs Training, Technical Skills,
Soft Skills, Quality Process, Management and Leadership.
COMPANY BRIEFING
TMA is a leading software outsourcing company in Vietnam with 1,700 engineers and 17 years of
experiences in providing quality software services for clients in 25 countries including many global
companies such as Avaya, Alcatel-Lucent, NTT-Software, Toshiba, Hitachi, NEC, Genband, Amdocs,
IBM, Flextronics, Juniper Networks, ShoreTel, Ericsson, Siemens CMT, Brightstar, Prudential.
Success and achievements:
Engineer team
Markets
1997
2014
6 engineers
1,700 engineers
1 country
25 countries
Awards and
ƒ One of the top 15 global companies with "Offshore Software Outsourcing
recognitions achieved
Best Practices" (Aberdeen Group, 2002)
ƒ Gold medal for software export and top ICT companies (2004- 2014)
CONTACT
Headquarter Add:
Tel:
Email:
Website:
111 Nguyen Dinh Chinh Street, Phu Nhuan District, Ho Chi Minh City, Vietnam.
Head Office in Vietnam: +84-8 3997 8000, +84 908 676 212
Office in The North America number: +1 802-735-1392, +1 613-292-8351
Office in Australia number: +61 414-734-277
Office in Japan number: +81 3-6432-4994
sales@tma.com.vn
www.tmasolutions.com
47
VIETNAM’S 30 LEADING IT COMPANIES 2014
UNITED TECHNOLOGIES
CORPORATION (UNITECH)
“United people, unique solutions”
COMPANY AT A GLANCE
Date of establishment: 20 December 2007
Revenue growth in recent 2 years:
2011: 10 %; 2012: 57 %; 2013: -7%
Registered capital: $US 0.486 million
Number of employees: 115
Key markets: Vietnam, Japan, USA, Finland,
Norway, Denmark, South Korea, Australia, France.
PRODUCTS & SERVICES
ƒ
ƒ
ƒ
ƒ
Products
E-gov suite: UniSpace, UniOffice, UniOneGate
UniHospital - Hospital Management System
UniPOS – Sales Management System
Portal
ƒ
ƒ
ƒ
ƒ
Services
Offshore software outsourcing/OSDC
Custom software development
Web design/development
Mobile application development
MARKETS & CUSTOMERS
Main markets and market achievements: Japan is Unitech’s strategic and long-term market which
makes up nearly 44% of our revenue. Our recent potential markets are the USA, European and some
other English-speaking countries. Clients from these markets selected Unitech to be a partner of their
OSDCs.
Typical customers: Asno System Inc., Nissen Group, Unisys (Japan), Clayworks Inc. (South Korea),
Metiseko (France), ICC-Seed Center (USA), Soft Vision (USA).
Customer care: Feedbacks are collected upon completion of each project and at the end of each year,
tomeasure customers’ satisfaction,draw lessons learnt and initiate improvements.
TECHNOLOGY & QUALITY
Company excels in technology: Java: Struts 2, JSF, EJB, NodeJS, Jquery, Webservice (SOAP,
RESTFUL), Spring framework; .Net: ASPX.net MVC4, .NET framework, WPF, MS ADO.NET
Entity framewor; PHP: Zend framework, Yii Framework, Joomla, Drupal, Pretashop, NuSOAP,
CodeIgniter, CakePHP; Mobile: Cocoa Touch, Objective C, Snow Leopard, XCode, iOS 3.x, 4.x,
Java, Eclipse + ADT, JDK 1.6, Android 2.1, 2.2.
R&D: With 5% of total revenue is spent annually, R&D activities have attained major results such as
developing cloud-computing applications, SaaS, cross-platform applications.
Quality management: Unitech Quality Management System is built upon and was rewarded ISO
9001:2008 and CMMI L3 certificates in the first quarter of 2012.
Company commitment and success/recognition in quality: Continual improvement is the motto of
Unitech quality practices, sponsored by the management and placed in charge of the Quality Board.
48
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Unitech’s work force comprises 115
personnel who mostly graduated from
prestigious universities. Apart from
25% of managerial positions and
supporting staffs, the rest is directly
involved in software projects. Among
them, developers account for the
biggest share with almost 43%. All the
staff can benefit from Unitech’s
integrating training, technical seminars,
OJT and foreign languages courses.
By Positions
Senior Manager
5%
PM
5%
TL
12%
Developer
43%
Graphics
3%
designer
QA
3%
Communicator
7%
Tester
2%
Others
20%
By Qualifications
Master
5%
Bachelor
59%
Assoc.
11%
Bachelor
Vocational
21%
Cert.
Technical Dip.
3%
Others
1%
COMPANY BRIEFING
With the vision of becoming a leading IT outsourcing company in Vietnam, after 7 years of
establishment, Unitech has developed from an unknown to a popular name in the market. Unitech is
now among the top software companies in the central region of Vietnam recognized by the Ministry of
Information and Communications. Unitech was selected to be one of a few companies to join the biggest
ever outsourcing projects of Japan in Vietnam. Recently, Unitech develops other new markets and is
now running offshore extended teams for several clients.
COMPANY LEADER’S MESSAGE
Dear valued partners and customers,
Warmest greetings from Unitech!
Since its beginning, Unitech has been committed to deliver best services to
clients. Your satisfaction is the vital measure of our business achievement.
Our vision is to become a leading outsourcing company and so far,
Unitech has been successful in being a reliable offshore partner to our
customers.
As still being new in the market, Unitech is fully aware of all obstacles,
challenges lying ahead. We understand that setting proper business goals
reflecting our client’s expectation is the key to our business success.
Unitech is honored to welcome any opportunity to grow together with you.
In that respect, through closed cooperation and mutual understanding, I
strongly believe that a profitable long-term partnership and sustainable
business growth would be a promising future for us both.
Mr. Phan Minh Tien
CEO
CONTACT
Add: 7th Floor, Da Nang Software Park, No. 02 Quang Trung Street, Da Nang City, Vietnam.
Tel: +84-511 3888 747
Fax: +84-511 3888 747
Email: contact@unitech.vn
Website: www.unitech.vn
49
VIETNAM’S 30 LEADING IT COMPANIES 2014
USOL VIETNAM CO., LTD.
COMPANY AT A GLANCE
Date of establishment: 1 June 2006
Registered capital: JPY 197 million
Number of employees: 161
Key market: Japan
PRODUCTS & SERVICES
To provide a diversify of products and services including translation, hardware, software and
related services, IT Outsourcing, BPO services. Among these, offshore software development is
the major service.
MARKETS & CUSTOMERS
Main markets: The business is oriented to companies within Japan and companies invested by
Japan.
Typical customers: Big companies in Japan and Companies in Nihon Unisys Group.
Customer care: To support Japanese companies investing in Vietnam in providing software
services to Japanese companies in Vietnam by various methods together with our offshore
development. To implement surveys and receiving highly assessed results provided by customers
to company’s services after finishing projects in USOL-V. Based on the survey result we’ll
implement PDCA and apply to the next projects.
TECHNOLOGY & QUALITY
Technologies used in the company: Java (Hibernate, Spring, Struts, Seasar, Jboss, J2EE, EJB),
.Net (C#.Net, VB.Net, ASP.Net), Web (HTML, XML, PHP), Database (Oracle, MS SQL Server,
MySQL, PostgreSQL), Other (Android, VisualC++, COBOL, Flex(Air), Ruby). Highly
specialized to develop on Java, .Net languages.
Quality management: New employees are trained in information security, quality, development
procedures. We apply development procedures in accordance with Japanese standard ISBP,
clearly defining task & results (template) for each phase. After finishing each phase, PMO/
Quality assurance department implements a close checking process by applying quality
management process of Nihon Unisys. About information security, we apply Nihon Unisys
information security standard in order to avoid leak of information and virus infection and have
achieved ISMS certificate.
Company has received good feedback about guaranteeing products delivery term and highly
responsible for works fulfilment.
HUMAN RESOURCES
Company has total 161 employees working at head office in Hanoi and 2 branches in Ho Chi
Minh City and Tokyo, among them are 137 programmers with positions of PM-PL, Developer,
PMO, Communicator. To improve IT skill of all members, we have been doing many IT training
course on base of Nihon Unisys Group’s curriculum. In addition, many employees were sent to
Japan in programs of OJT, AOTS which is aimed to implement training information security,
quality and development procedure of the company.
Since the establishment, we have trained Japanese language for all developers with the aim that
50% of total employees achieving N4 level, 20% of them at N2 level so that they can apply
Japanese at work.
50
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
USOL VIETNAM is devoted to creat a “humans and the environment-friendly society” by
providing ICT services, which is the mission of Nihon Unisys group since its establishment in
June, 2006.
Mission: Plays an important role in activity of “friendly society between human and
environment” by ICT service.
Target: Oriented to become Excellent Business Partner of customers.
Values: Oriented to quality and high technology. Appreciate individuals and teamwork spirit.
COMPANY LEADER’S MESSAGE
Established in June 2006, USOL Vietnam has the same mission of
Nihon Unisys which is to create a “humans and the environmentfriendly society” by providing ICT service.
We continue to operate as an offshore development center of Nihon
Unisys Group in Vietnam since establishment.
In 2013, we undertook the System Structure phase in many fields. It
was developed from the small scale to the large scale of about
300MM, contributed to the ICT service.
Since April 2013, we have expanded the scope of work to meet the
needs of customers. We have established a new branch in Ho Chi
Minh which is specialized in BPO services related to the creation of
Mr. Hiroshi Watabe
CAD. Moreover, not only with Nihon Unisys, the opportunity to do
General Director
business directly with the customer is increasing. Therefore, we
continue to provide the quality products which are as good as Nihon
Unisys’s and try our best to satisfy our customers.
USOL Vietnam aims to become “Excellent Business Partner” of customers. In order to achieve
that goal, we are devoted to the ICT services with quality products and proudly speed to the
world as experts. With youth, enthusiasm, we are supporting the growth of Nihon Unusys and
compete with the world.
CONTACT
Head office:
Add: 20th Floor, Hoa Binh Tower, 106 Hoang Quoc Viet Street, Cau Giay District, Hanoi,
Vietnam.
Tel: +84-4-3755 6500; Fax: +84-4-3755 6501
E-mail: usol-v.admin@usol-v.com.vn
Website: http://www.usol-v.com.vn
Ho Chi Minh Branch:
Add: Unit 910, 9th Floor, E-Town 1 Building, 364 Cong Hoa Street, 13 Ward, Tan Binh District,
Ho Chi Minh City, Vietnam.
Tel: +84-8-3810-8274
FAX: +84-3810-8275
Toyosu Branch:
Add: 1-1-1 Toyosu, Koto-ku, Tokyo, 135-8560 Japan
51
VIETNAM’S 30 LEADING IT COMPANIES 2014
VIET NHAT GENERAL JSC
“Challenge for Next Generation”
COMPANY AT A GLANCE
Date of establishment: 4 May 2007
Revenue growth in recent 3 years:
2011: 169.34%; 2012: 29.08%; 2013: 23.69%
Number of employees: 120
Key market: Japan
PRODUCTS & SERVICES:
-
IT Outsourcing and software development.
Advisory, Research and Development of ICT System in Vietnam
Applications and Games development for Smartphones
MARKETS & CUSTOMERS
- Main markets: Japan, Singapore, Vietnam.
- Market achievements:
1. Some products that delivered to Japanese customers have helped them to get higher revenue.
Particularly, some of which can attract more user’s attention than other products in the same domain.
2. One of our products, Business Support Package, which had been developed for a Japanese
corporation, was applied successfully and achieving higher efficiency at work. This product got
Gold Prize of the corporation’s director in improving the efficiency of the company’s subsidiary
specialized in production and trading.
3. In 2010, we have become an offshore partner supplier in Vietnam of one of the largest Japanese
telecom companies. We have been developing several large-scale projects for the client since then.
- Typical customers:
Vietnam
࡮ Vietnam National Petroleum Group – Petrolimex Corp.
࡮ Japan Vietnam Medical Instrument JSC. (JVC)
࡮ Japan International Cooperation Agency(JICA) in Hanoi
࡮ Brother Industries (Vietnam) Co., Ltd
࡮ Other companies
Japan, Singapore
࡮SoftBank Corp.
࡮Elecom Co., Ltd
࡮NST Co., Ltd
࡮Kimura Unity Co., Ltd
࡮SRA Inc.
࡮Other companies
- Customer care: Understand Japanese working styles and actively propose changes, design projects for
customers. Periodically provide maintenance services upon customers’ requests.
TECHNOLOGY & QUALITY
- Technologies used in the company:
Development Language
Java, .Net(C#), C++, Objective C, PHP, VB, Perl ...
Server OS
MS Windows, Linux (RedHat, Ubuntu, Cent OS)...
Middleware
WebLogic, Jboss, Tomcat ...
Database
Oracle, SQL Server, MySQL, PosgredSQL ...
Framework
.Net, J2EE, Struts, Zend, Zoomla, Spring, Smarty, Magento
Others
Action Script, BridgeReport
R&D: Study algorithms, new technologies to create products for offshore customers as well as for the
internal company’s uses. Some products were distributed and used successfully. Some products are filed
for intellectual copyright protection.
52
VIETNAM’S 30 LEADING IT COMPANIES 2014
Company excel in technologies: OpenCV, OCR, WebGL, ThreeJS, Unity, MongoDB
Quality management: Our staff has 2-5 years of software testing/quality assurance experience. We have
strong understanding of different software development life cycles, software quality assurance processes
and automated tools.
Company commitments and success/recognition in quality:
ƒ Use supporting tools in project management and project quality.
ƒ Regularly review and improve the process monitoring and quality assessment.
ƒ Encourage suggestions and implement improvements in the job for all members of Vinicorp.
HUMAN RESOURCES:
ƒ Rate of staff who graduated university and over: 80.24%;
ƒ Rate of staff who can work (read, write) in English: 76.54%;
ƒ Rate of staff who can work (read, write) in Japanese: 17.28%
COMPANY BRIEFING: Viet Nhat General Joint Stock Company (VINICORP) was established in May,
2007. Board of Directors includes 3 founders who have lived in Japan for over 10 years. After completing
the master degree in Japan, they continued to work at the leading Japanese corporations including Hitachi,
Toshiba. With working experiences in Japan, the company provides High-Quality & Low-Cost services.
Along with outsourcing for foreign clients, VINICORP also provides advisory, development and integration
of ICT systems services for Japanese enterprises in Vietnam and Vietnamese enterprises. We aim to not only
expand our business but also bring benefits of IT to Vietnamese enterprises.
- Awards and recognitions achieved:
Achieved 4-star SAO KHUE Award for the outstanding new software product of Vietnam 2008 – 2009 and
has been certified ISO 27001 in May, 2014 by DAS UK organization.
COMPANY LEADER’S MESSAGE
Continuously promoting software development for the traditional Japan
market is the strength of the Company's Board of Directors who had a long
period of time studying in Japan understanding the customs and practices as
well as Japanese language and culture. Our main objectives and
development orientations are to become a top partner in delivering a series
of IT outsourcing services to companies and organizations in both domestic
and overseas market. Besides, we consistently promote to new technology
research and experience we has accumulated while working with Japanese
clients to develop IT solutions to meet the needs of Vietnamese companies.
Mr. Doan Manh Cuong
President and CEO
CONTACT
Add: No.106 Hoang Ngan Street, Trung Hoa Ward, Cau Giay District, Hanoi, Vietnam.
Tel: +84 435563607; Fax: +84 4 35553321; E-mail: info@vinicorp.com.vn; Website: www.vinicorp.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
VIETSOFTWARE INTERNATIONAL
“Your collaborative development partner”
COMPANY AT A GLANCE
Date of establishment: 19 June 2006
Revenue in 2013: $US 2.8 million
Revenue growth in recent 3 years:
2011: 6 %; 2012: 107%; 2013: -5%
Registered capital: $US 500,000
Number of employees: 338
Key markets: USA and Japan
PRODUCTS & SERVICES
Software outsourcing services: Software & application development; Software testing service;
Software migration & maintenance; Website design & development; Mobile application development.
Banking middleware system integration & consulting services: SOA/BPM, B2B solution consulting
and implementation, ECM consulting & implementation, development and training services.
Mobility and Internet-based businesses: Entertainment content provider, global WIFI solutions,
digital marketing.
MARKETS & CUSTOMERS
VSII (VietSoftware International Inc) has built a list of loyal customers engaged in long-term ODC (i.e.
Offshore Delivery Center) contracts in strategic markets including The US, Europe, Japan, and Asia
Pacific. Currently, VSII is running 7 ODCs sizing from 10 headcounts to 92 headcounts, each for
specific clients from USA, Australia, Japan and UK including both IT companies and end–user
customers. Internationally, VSII has been a trusted supplier to IBM for more than 12 years with wide
customer database such as IBM Innovation Center, IBM business units worldwide, and external IBM’s
clients.
Since 2002 VSII has been recognized as the biggest software service supplier to IBM in Vietnam. Also,
the company has passed the most stringent requirements for service quality of Japanese customers to
participate in this strategic market since 2006. After 8 years the company has accumulated much
experience in collaborating and providing high quality services to this market.
VSII along with other companies in Top 10 ITO providers in Vietnam shares a sense of national pride to
prove through providing outsourcing to global clients, and is identified as the second largest software
outsourcing company based in Hanoi (recognized by Forbes).
TECHNOLOGY & QUALITY
VSII is well-known in Vietnam as a Java based company since its establishment. After 9 years of
diversification, VSII’s experienced staffs provide a wide range of technical expertise in our service
offers. The core technology competencies include Java/J2EE, IBM Platform (RPG, Websphere, DB2,
Rational, Enterprise Mobility-Worklight), SOA, Microsoft Technologies, LAMP (Linux, Apache,
MySQL, PHP), and C/C++/Embedded VC, mobile platform (iOS, Android), middleware integration
technologies, etc.
Since the company was founded, VSII management has been dedicating to quality. VSII has set up and
improved a stringent Quality Management System (QMS) that contains software engineering processes
and project management processes complying with CMMi level 3 standards. In 2012 VSII has certified
ISO 9001:2008 for its QMS and ISO/IEC 27001:2005 for the ISMS in the following year. To improve
the effectiveness of project management, VSII systems provide customers with the ability to track
project progresses via direct access to its management tools. It’s the key to strengthen customers’ trust to
service quality provided by VSII.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
One of the key elements that define VSII’s success is its technical human resource. The company has
implemented a number of strategic HR policies to attract and retain highly-motivated technical
specialists, and to ensure uninterrupted to clients’ business. Bench management, strong employee
retention program, a good working environment with various financial and other incentives help VSII
retain staffs, develop their talents and keep domain expertise for clients stably. These policies help VSII
maintain a single-digit employee attrition rate in its ODCs that is significantly lower than industry
standard. Consequently, VSII has built an excellent reputation as a great place to work in terms of
competitive salaries, performance-based remuneration, and a comprehensive training program.
COMPANY BRIEFING
VSII is one of the leading software outsourcing companies in Vietnam with a high reputation for quality
commitment, the proven selection of international customers for software outsourcing services. VSII’s
highlighted strengths are derived from the company’s core values, which are specified since its
establishment and continuously maintained sustainably, including: “Collaboration as working
methodology – Care of employees’ career path development as in family – Self-positioning by high
quality services”.
VSII is proudly the biggest software service supplier of IBM in Vietnam with 12 years of collaboration
and a significant number of software engineers working in innovation development projects for IBM
world-wide. Moreover, the company engineers enable to engage in full life-cycle projects that require
expert knowledge of business logic, in-depth technology skills and rich project management experience.
VSII persistently keeps the orientation towards a lean, flexible organization, highly encouraging
collaboration in serving clients, service quality based on technology competencies and ISO, CMMi
standards certified software engineering processes. Such tireless effort results in positive achievements
proving in the number of repeat customers (90% of ITO customers), the contributed amount of longterm contracts to ITO revenue (85%), and the statistic number of customer satisfaction survey result
(average 96 points).
COMPANY LEADER’S MESSAGE
Since the day of VSII’s establishment, we have actively built the cultural of
“Collaboration” in which the trust has been thrived between VSII and all
partners. We also do understand that the company is growing sustainably
only by means of hard working and high quality commitment to meet our
clients’ standard and create more value than their expectation. We
anticipate connecting with you via business or social meeting to share
opportunities and develop long-term partnerships.
Mr. Le Xuan Hai
CEO & Chairman
CONTACT
Add: 6th Floor, 15 Pham Hung Road, Tu Liem District, Hanoi, Vietnam.
Tel: +84-4 3 728 0366; Fax: +84-4 3 728 0366
Website: www.vsi-international.com; E-mail: contact@vsi-international.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
56
Business line:
PACKAGE SOFWARE AND
SOLUTIONS
VIETNAM'S 30 LEADING IT COMPANIES 2014
57
VIETNAM’S 30 LEADING IT COMPANIES 2014
BUCA JOINT STOCK COMPANY
“Sharing Together”
COMPANY AT A GLANCE
Date of establishment: 13 June 2003
Revenue in 2013: $US 0.9 million
Revenue growth in recent 3 years: 2011: 101%;
2012: 232%; 2013: 18%
Registered capital: $US 0.024 million
Number of employees: 90
Key market: Vietnam
PRODUCTS & SERVICES
Accounting software, education software, packaged and customized software.
MARKETS & CUSTOMERS
Main markets and market achievements: the company’s products are being used nationwide by end-users using
The State’s budget.
Typical customers: Ministry of Foreign Affairs, nearly 100 Vietnamese embassies in the world, projects funded
by World Bank such as: poverty reduction projects in the North and Central Highlands, Projects for the Ministry
of Finance, Ministry of Education and Training, Ministry of Health, Ministry of Natural Resources and
Environment. Our customers are also the education, finance departments and government administration
agencies in 63 provinces of Vietnam.
Customer care: Our company pays much attention to customer care by setting up a Call Center to consult and
support customers. Company staffs are good at using diversified means of remote support to guide customer how
to use the software and solve problems in a timely manner. The slogan “Sharing together” is the guideline for all
customer care activities of the company. Software is a typical product that requires a long-life relationship
between software providers and customers, so our company puts on top the task of training professional
customer care staffs.
TECHNOLOGY & QUALITY
Technologies used in the company:
x Core Technology: Microsoft.Net, J2EE.
x Program language: Java, C #.NET, Visual basic.NET, ASP.NET, HTML, CAA, JavaScript.
x Apply developing environment: Visual Studio 2012, Visual Studio 20113.
x Data management: Oracle DB, SQL Server.
x Project management: Team Foundation Server, Microsoft Project.
x Test system: Test Manager 2013, JMetter.
x Report Tool: Report Sharpshooter, XtraReport.
R&D:
x Successfully research and build accounting software for client named i-Bigtime, accounting software for
enterprise e-Bigtime on FoxPro foundation.
x Successfully research and build package and customized software products on the Windows form .NET
Framework 4.0 & SQL Server 2008 platform.
Company excels in technology: Microsoft.Net
Quality management: BuCA quality management system is inline with requirement of TCVN ISO 9216, 14598
and suitable to characteristics, features of IT products/services and customers’ requirements.
Company commitment and success/recognition in quality: “continuously renovate process, improve quality of
products & services in order to bring the best utility to customers”.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
The company has 95 staffs, at an average age of 28-30, graduated from colleges, universities of finance, economy
and IT. They work under divisional structure: Departments/Section/Team.
To meet requirements of development, the company has monthly tests to assess staff’s quality. From the results of
the tests, company leaders will decide how to improve staff’s capabilities. Workshops to share experiences and
knowledge are carried out on weekly basis. Company also sends the key staffs to participate in management and
professional skills courses.
COMPANY BRIEFING
BuCA JSC. has been in operation for 12 years, focusing in research and development of accounting and
educational software. Today BuCA has thousands of customers all over the country, ranging from Ministries to
Government agencies. The company’s products are highly appreciated by a wide range of customers. An
increasing number of new branches and representative offices through the country show BUCA’s strong
development. Along with business operation, company’s leader team also contributes generously to social charity
activities such as: aid to the poor pupils in remote areas, mid-autumn occasion, etc.
Company vision and mission: continuously improve products’ quality, layout of new software with high level of
convenience.
Awards and recognitions achieved:
x “Golden Vietnam Enterprise” Award, by Small & Medium Enterprise Association (2009).
x “Sao Khue Award” by Vietnam Software and IT Services Association in 2011.
x “Top 500 Vietnam Products and Services” in 2012.
x “Vietnam’s Brand and Product of sustainable development” in 2014.
COMPANY LEADER’S MESSAGE
Dear valued customers and readers,
On behalf of BuCA JSC., I would like to send my best wishes and faithfulness to all
of you who always support and stay along with us for the time being. Achievements
and successes which we have gained are clear reflection of our stable development
in the competitive IT market.
12 years history of development can be a strong leverage for BUCA’s tremendous
growth in near future and we understand that to turn it into reality, we need your
continuous support. Your precious feedbacks are the guidelines for us to keep
making our products perfect.
Once again, I'd like to send my best wishes to all of you together with the following
message from BuCA: "BuCA always tries its best to deliver software and services
of the best quality and utility to the market”.
Mr. Do Ngoc Quang
Chairman Co General
Director
CONTACT
Headquarters: 120 – 120A Tran Quoc Hoan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 3754 8964; Fax: +84-4 3754 9691
E-mail: head@buca.vn; Website: http://www.buca.vn
Nha Trang Branch Office: Fl. 3, 50 Bis Yersin, Nha Trang, Khanh Hoa, Vietnam. Tel: +84 914 903 231
Ho Chi Minh City Branch Office: CD5, Hung Vuong 3, Phu My Hung, Tan Phong Ward, 7 District, Ho Chi Minh
City, Vietnam. Tel: +84 984 006 612
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VIETNAM’S 30 LEADING IT COMPANIES 2014
CMC SOFTWARE SOLUTION CO., LTD.
“Towards the digital future”
COMPANY AT A GLANCE
Date of establishment: 09 January 1996
Revenue in 2013: $US 5.5 million
Revenue growth in 2013: 50.97%
Registered capital: $US 1.4 million
Number of employees: 194
Key markets: Vietnam & Europe
PRODUCTS & SERVICES
Main products: eDocman – Document Management and Workflow Management Software; IU –
Intelligence University Software; iLib– Electronic Library, Digital Library, Knowledge Portal
Software; CPC – Insurance Management Information System; CeAC –CMC Enterprise Accounting;
CeHR – CMC Enterprise Human Resources Management; CeIN – CMC Enterprise Non-Life
Insurance Management; CeNM – CMC Enterprise Notaries Management.
- Services: Cloud, SaaS business models, ECM/BPM, Business Intelligence/Data warehouse, Capture,
CCBS, Outsourcing services, Portal, VAS, SIB.
MARKETS & CUSTOMERS
Main markets and market achievements: Government: Ministries, Government Organizations &
Provincial People Committees…; Education: Over 70 universities and colleges, nearly 100, 45/64
provincial libraries; Enterprise: More than 100 Vietnamese and foreign enterprises; Finance –
Banking: Techcombank, BIDV Bank, VietinBank, Agribank, etc.
Typical customers: Vietnam Technological and Commercial Joint Stock Bank (Techcombank); Viet
Nam Insurance Corporation; General Department of Taxation; Vietnam Posts and
Telecommunications Group (VNPT); Vietnam National University, etc.
Customer care: has a call center with 5 employees.
TECHNOLOGY & QUALITY
Technologies used in the company:
Microsoft .NET J2EE, EJB, JMS, JNDI XML/XSL, XSLT SAX, SOAP.
Web Services WML, WMLT RMI/CORBA COM/DCOM, ActiveX, MTS MSMQ ODBC, DAO,
OLE DB Win32 API WML, WMLT.
x Crystal Reports MAPI, TAPI, SAPI TCP/IP, sockets Embedded SQL WAP, Bluetooth, GPRS
BizTalk OpenROAD.
R&D: R&D activities are conducted by specialized units of the company.
Company excels in technology: using advanced technologies.
Quality management: Center of Contracts’ Examination and Implementation - CEC founded in favor
of managing contract process, quality control and independent procedure, quality assurance of
products assigned to clients throughout the project developing process.
x
x
HUMAN RESOURCES
Number of employees (2013): 194 persons
Human resources structure by degree: Post – graduate: 12 people (6.1%), Premilitary – graduate:
159 persons (82%), under – graduate: 23 persons (11.9%).
Personnel training: Major training programs including fresher training (newly recruited employees
are involved in orientation courses in order to learn more about CMCSoft) and periodic professional
training (for consolidating and enhancing professional skills).
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VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
Company vision: Towards the digital future by a strategic vision with more than 20 years of
experience in information technology – communication industry.
Company mission: Bringing out core values for clients through advanced technology, trustworthy
solutions, professional software services & products is our business philosophy.
Awards and recognitions achieved:
x TOP 20 “Asean Famous Trademark” Award 2013
x eDocman Plus achieved TOP 20: “Asean Famous Brand” Award 2013
x Top 5 Vietnam’s leading software companies in 2008, 2009, 2010, 2011, 2012.
x Gold Medal by Ho Chi Minh City Computer Association awarded to Excellent Software
Companies in 2008, 2009, 2010, 2011, 2012.
x SAO KHUE Award by Vietnam Software and IT Services Association (VINASA) for iLib –
integrated library software in 2006 and 2009, IU Intelligent University software in 2007,
eDocman in 2005 and 2008, CMC Portal in 2010, eDocman Plus in 2012.
x eDocman, iLib, IU respectively achieved Gold Medals for Excellent Software in Vietnam in
2007, 2008, 2009, 2010.
COMPANY LEADER’S MESSAGE
CMC Software Solution was founded in 1996. It has continuously provided
professional products, assured solutions and excellent services for
customers. As a result, now CMCSoft is honorably one of the leading
companies in Vietnam software industry. Following our success in
Vietnam market, CMCSoft is determined to invest efforts and resources to
make our products available in the world. We sincerely thank our clients,
as well as the whole community since your acknowledgement is the driving
force, based on which we continue to research and develop for your
success and prosperity in the future. A digital world, a digital era and a
future of globalization is the target we continually strive to achieve.
Mr. Hoang Ngoc Hung
CEO
CONTACT
Head Office: 14th Floor CMC Tower, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District,
Hanoi, Vietnam. Tel: +84-4 3943 9066; Fax: +84-4 3943 9067.
E-mail: cmcsoftinfo@cmc.com.vn; Website: www.cmcsoft.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
ELECTRONICS COMMUNICATIONS
TECHNOLOGY INVESTMENT DEVELOPMENT
CORPORATION (ELCOM CORP.)
COMPANY AT A GLANCE
Date of establishment: 15 December 1995
Revenue in 2013: USD 19,912,995
Registered capital: USD 18,035,705
Number of employees: 335
PRODUCTS & SERVICES
Having a firm grasp of the core of technology, ELCOM Corp. has been actively selected specific
markets to enter. We focus on creating particular customized products and solutions to each and every
customer’s specific cases, needs and wants. In every market segment, ELCOM Corp. is honored to be
the leading expert in our field.
- Research and develop new software
- Developing and providing transportation infrastructure service and, telecommunications applications.
- Integrate information technology systems services
- Refine non-ferrous metal, research new material technologies.
- Electronics, automation and environmental remediation solutions providing.
- Research microbiology technology and produce microbiological products.
TYPICAL CUSTOMERS
With deep understanding of technology and market as one of our strongest suits, ELCOM Corp. takes
pride in building a solid bridge between foreign technology firms and Vietnam market. Under the concept
of “Standing on the shoulders of giants”, ELCOM Corp. has been and always be the connector between
international leading technology solutions and the current local problems of Vietnam. And reality has
shown that success has been ensured by ELCOM Corp. in numerous projects.
Typical customers:
TECHNOLOGIES & QUALITY
Having human resources with leading experts in Vietnam, our technical solutions always serve the highest
purpose of bringing the best value to our customers and pushing the development of our society. With that
in mind, ELCOM Corp. has always focused on developing our pioneer and innovative technologies to
uncharted market, thus promoting the community and society development.
- R&D: Costs for research and development in the last 03 years:
Year
2011
2012
2013
Total cost (million VND)
60
57
43
% over total revenue
12% (R=523 billion)
13% (R=519 billion)
10% (R=459 billion)
- Quality management: ISO 27001:2013 (2013); ISO 9001: 2008 (2013).
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
ELCOM Corp. has 335 full-time employees in 2013 with the average age of 30. The annual fluctuation
rate of employees in the last 3 years are: 2012: 8.85%; 2013: 12.7%; 2014: 6.5%.
85% of our staffs can speak English at work.
COMPANY BRIEFING
Electronics communications technology Investment development corporation (ELCOM Corp.) is one
of services leading technology companies in Vietnam. We provide software products and system
integration for network service provider, the turnkey solutions and engineering services for the
telecommunications industry, security and defense, transportation, industrial environment etc. Elcom
is also a distributor, plays perfect bridging role for international partners who would like to connect to
Vietnam’s market.
COMPANY’S VISION AND MISSION
Vision:
ELCOM Corp. has built its own developing orientation modeling Technology - Product - Service: from
the latest and most preeminent technologies creating pioneering products which meet the market’s
demands, then providing corresponding services. ELCOM Corp. products’ features are unique, specific in
lines and diverse in technologies. They are innovative combination of various fields such as information
technology, communication technology, electronic technology… ELCOM Corp. believes that it will bring
satisfaction to customers, profits to shareholders and prosperous life for all employees of ELCOM Corp.
Mission:
With a steady foothold and large market share, we are proud to walk along and keep growing together
with our customers, moving forwards to a digital future and success together.
CONTACT
Head office:
Add: ELCOM Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 38359 359; Fax: +84-4 38355 884; Email: info@elcom.com . v n
Ho Chi Minh City office:
Add: 162/12 Binh Loi Street, 13 Ward, Binh Thanh District, Ho Chi Minh City, Vietnam.
Tel: +84-8 35534 980; Fax: +84-8 35534 970.
Website: www.elcom.com.vn
63
VIETNAM’S 30 LEADING IT COMPANIES 2014
HARMONY SOFTWARE
TECHNOLOGIES JSC
“Grow with harmony”
COMPANY AT A GLANCE
Date of establishment: 21 December 2005
Revenue in 2013: $US 1.1 million
Revenue growth in recent 3 years: 2011: 4%;
2012: 4.17%; 2013: 10%
Registered capital: $US 0.5 million
Number of employees: 85
Key markets: Vietnam, USA, Europe.
PRODUCTS & SERVICES
Programming: CAD, BIM, PLM.
Consultant services: monitoring, project management, Outsourcing/Offshore development, team
building services.
Other information technology services: Data processing, hosting and data portal.
MARKETS & CUSTOMERS
Main markets and market achievements:
Locally, we have worked with State bureaus and ministries (MOF; MOT; MOC, etc.); joint-stock
commercial banks; “90/91” Corporation; private businesses and contractors in the construction sector.
Internationally, our markets are US, Europe (Norway, Finland, and Germany), Canada.
Typical customers:
Ministry of Finance: Department of Informatics and Statistics, Department of Finance 63
provinces/cities.
Ministry of Transportation: Transport Engineering Construction and Quality Management Bureau ,
Deo Ca JSC
Ministry of Construction: Institute of Construction Economics, Component "Environmentally
Sustainable Development in Poor Urban Areas”, State authority for Construction Quality Inspection.
Electricity of Vietnam's National Power Transmission Corporation (EVNNPT)
Department of Planning and Investment in Hanoi
Vianova System (Finland and Norway); Intergraph (US).
Customer care:
Support forms: Direct support, phone, email, Teamviewer. Recognize and solve feedback problems
as well as requests from customers.
Evaluate satisfaction: Most customers were satisfied with our support.
TECHNOLOGY & QUALITY
Technologies used in the company:
Microsoft technologies (SharePoint, Visual Studio); Autodesk technology (ADN); S.M.A.C; BIM
(Building Information Modeling); GIS 2D/3D; Open Source.
R&D: We have a R&D team of 20 experts in 2013. Our R&D activities focus on SharePoint, BIM, GIS
3D, SMAC and product application for domestic market, outsourcing/Offshore to foreign countries;
We apply strict corporate security and security/software usage for customers.
Company commitment and success/recognition in quality:
- ISO 9001: 2008 for production and supply of software by Global Group (UK)
- Currently, company is preparing to deploy the application process CMMI level 3 and ISO 270001
- Harmony applies Scrum Agile process for its operation.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Full-time employees in 2013: 85 people; Qualifications: 84% are
undergraduate, 7% of higher education; Training and retraining of
personnel: the employees are regularly sent to participate in the
courses on project management, English language, MSDN,
Security,…in Vietnam or abroad to improve their skills and
capacities. The process of product development Agile Scrum.
COMPANY BRIEFING
HarmonySoft is a member of the Harmony Network specializes in
R&D solutions, software applications in the field of CAD/GIS/BIM/Investment project
management/ERP for the construction industry based on advanced technology platforms.
- Our Mission - Grow with Harmony
Nowadays, harmonious growth is always the target of any nation and organization in the digital era.
Harmony desires to go hand in hand in the way of building and development of each client as well as
the development of Vietnam's IT in general, to become a trusted partner of customers during
development and implementation of IT applications.
- Our Vision - To become an international software company.
Each member in Harmony constantly strives to develop the company into Vietnam's leading provider of
integrated solutions and software products in the field of project management. Based on innovation,
application of advanced technology and close association with customer’s professional work which
Harmony believes will give the customer satisfaction, reliability of quality product.
List of awards and recognitions achieved
Award from Ministry of Information and Communication for contribution to the development of
Vietnam Information Technology, 2012.
Award from Vietnam Software and IT Services Association (VINASA) in recognition of
outstanding contribution to the development of Vietnam IT industry and services 2011-2012.
Award from Department of Information and Communication 2014 for excellent duty in the field
of Information and Communication.
COMPANY LEADER’S MESSAGE
Grow with Harmony
Mr. Vo Thanh Tung
President
CONTACT
Add: Technosoft Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 3 556 3483 - Fax: +84-4 3 556 3481
Email: info@harmonysoft.com.vn; Website: www.harmonysoft.com.vn
65
VIETNAM’S 30 LEADING IT COMPANIES 2014
HiPT GROUP JOINT STOCK COMPANY
COMPANY AT A GLANCE
“Teaming
for Winning”Registered capital: $US 10.7 million
Date of establishment:
18 June 1994
Revenue in 2013: $US 24.6 million
Number of employees: 262
Revenue growth in recent 3 years: 2011: -20%; Key market: Vietnam
2012: -29%; 2013: 73%
66
PRODUCTS & SERVICES
The business domains of HiPT Group include: Providing solutions, products, IT services; System
integration; Software development; Supplying IT equipment; Training and technology transfer;
Warranty and maintenance services for IT products; Researching, designing, producing and distributing
terminal telecommunication equipment;…
MARKETS & CUSTOMERS
Positioning its brand by the capacity of developing big IT projects, HiPT has become the best choice of
many customers for their important projects nationwide.
Main market segments: Government, Banking – Finance, Transportation, International organization,
Education – Training, Post – Telecommunications.
Customer care: HiPT has a comprehensive customer care service at all phases including before, during
and after the project. All phases from receiving customer information to processing information to
consulting to deployment are completely and strictly performed by HiPT staffs. Finishing each project
up to annual maintenance terms, HiPT conducts surveys through questionnaires or direct calls to collect
customers’ feedbacks, then to conduct adapting, changing, rectifying the problems which did not really
suitable or do not meet the customer's needs. The criteria of HiPT are to delight every customer, always
be "tough" to ourselves to bring satisfaction for even “the hardest” customers.
TECHNOLOGY & QUALITY
HiPT always focuses on investment and technological innovation, improves the facilities and equipment
in order to serve the best for business activities, improves the competitiveness as well as optimally meets
the customer’s needs. Besides, HiPT invested in the Practice Lab for cloud computing technology to
create the optimal testing technology for customers and a place for human resource training in the new
fields of technology.
On technological platforms and excellent IT solutions systems, with the quick capture of the
development needs of the market, HiPT implemented to supply consulting services, major investment
packages in strong markets. Besides researching, developing products and core IT solutions, HiPT also
keeps developing new products and researching in the field of green technology, clean energy.
Company excels in technology:
HiPT has deployed hundreds of large and small projects in this area, being one of the major contributors
to the overall successes of Vietnam IT sector.
With strong technological capability which was confirmed through the experience of implementation,
optimum solutions, software... HiPT has become prestigious for large clients in the business areas of
finance, banking, business, etc.
HiPT is Oracle Platinum partner, Gold partner of IBM, HP, Emerson, Checkpoint, Microsoft Vietnam
Silver partner of Cisco, Infor and the trust partner of many major information technology companies
over the world. The recognition of the large technology firms to the contributions of HiPT showed
HiPT’s rapid catching up in science, technology, meeting the needs of large data warehouse
management. HiPT is currently an implementing partner of the most Exadata servers in Vietnam with 04
servers, focusing on the array of: Banking-Finance and Government administration.
In strategy of solution development, HiPT owns product of Orbit 24 serving data warehouse
applications, product cbGateWay serving information management for report to the credit organizations,
Hi-banking serving online banking transactions, solutions for public administration sectors as Hi-Report,
Hi-Hi-Portal OneGate...
VIETNAM’S 30 LEADING IT COMPANIES 2014
Quality management:
HiPT achieved ISO 9001:2000 (2004); ISO 9001:2008 (2008&2011); ISO 27001:2005 (2013).
HiPT also builds quality policy system, quality manual, organizational structure, describing the function
and duties of the positions... HiPT also materialize the quality regulations to guide the work for staffs in
each business process.
HUMAN RESOURCES
By 2013, HiPT has a total number of personnel of 289 people with an average age of 28 years old, 87%
of who has obtained higher education and postgraduate degrees.
HiPT always creates a professional working environment with the most modern equipment for HiPT
staffs. HiPT builds an advanced IT specialized staff as well as the infrastructure that meet the
requirements of most applications in the world. HR training policy is flexible, based on business needs
and individual's development plan. Together with the external training courses, HiPT also organises
regular training courses internally for its employees.
COMPANY BRIEFING
In the evolution of becoming a leading technology company with core value competencies in
information telecommunication technology and clean technology, towards a stable development.
Vision: Being a leading system integrator in all markets that HiPT operates; becoming a pioneer in
providing information telecommunication technology products and services, apply green energy and
clean technology.
Achievements:
HiPT owns more than 1,000 IT certifications as well as periodical training certifications of our
partners: Oracle, IBM, HP, Microsoft, Sun, Cisco, McAfee, Checkpoint, Sun, Alliant...HiPT is
Platinum partner of Oracle, Gold partner of Microsoft, HP, Checkpoint, Silver partner of Cisco,..
Certification & Awards: Certificate of Merit for excellent contribution to Vietnam software industry
development in the period of 2002 – 2005 given by Minister of Post and Telecommunications of
Vietnam; Outstanding company in applying quality management system at international standard
awarded by Deputy Minister of Science and Technology; Award for “Business Achievement” given
by Hanoi People's Committee in 2011& 2012; Golden Cup for “Integration and Development Enterprise
2012”; Award for “Social Responsibility and Development 2012”; Award for “Vietnamese UNESCO
Cultural Enterprise” given by UNESCO Vietnam in 2009 &2010.
COMPANY LEADER’S MESSAGE
HiPT will continuously and effectively improve its performance by
improving the organization, method of management, strategic
development; prioritize on using smart technology, towards
sustainable development with core values is the Information
Technology - Telecommunication and Clean technology; Affirm the
position among top 3 of leading integration companies in Vietnam.
Mr. Giang Pham Viet
Executive President
CONTACT
Head Office Address: HiPT building, No. 152 Thuy Khue Street, Tay Ho District, Hanoi, Vietnam.
Tel: (84-4)3847 4548; Fax: (84-4)3847 4549; Email: contact@hipt.com.vn
Website: www.hipt.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
JOINT STOCK COMPANY
FOR TELECOMS AND INFORMATICS
“Turning the SHORTAGES of yesterday into the AVAILABILITY of
today and the PERFECTION of tomorrow”
COMPANY AT A GLANCE
Date of establishment: 11 July 2001
Revenue in 2013: $US 168 million
Revenue growth in recent 3 years: 2011: 66.11%;
2012: 116.34 %; 2013: 13.85%
Registered capital: $US 7.5 million
Number of employees: 502
Key markets: Vietnam
PRODUCTS & SERVICES
™ Software application development:
x Intelligent Resources Management iRS; Web Portal; Dynamic Report System.
x BSS System, OSS System for Telecommunication Enterprises; office of exchange; registered
mail system.
™ Services:
x Renting infrastructure, equipment of telecommunications and information technology.
x Providing services in telecommunications, information technology.
x Providing consultancy service in telecommunications, information technology.
x Managed services.
MARKETS & CUSTOMERS
™ Typical customers:
x Public sector customers: local and central government agencies, ministries, healthcare and
education organizations, state-owned enterprises;
x IT and telecommunication customers: VNPT Corporation, Mobifone, Vinaphone, Viettel,
Vietnam Mobile, VNPT provincial branches, VTN, VDC, CPT, VNPOST…
x Customers who are hardware vendors including: Huawei, NSN, Ericsson, ZTE…
™ Customer care:
We provide the best services to customers. CT-IN’s Customer Support is based on standard
process.
TECHNOLOGY & QUALITY
™ Company excels in technology:
x Business Intelligence (BI); Lotus Notes, Lotus Domino; Counter Automation Technology
x Messaging Technology; Text-To-Speech (TTS); Portal Technology
x Solutions and equipment for deployment and optimization 2G and 3G mobile network.
x Solution and equipment for Metro Ethernet Network; Solution and devices for storages, server
and application; Solution and building data center infrastructure.
™ R&D: CT-IN spends 1% to 5% of its revenue on the research and development of technologies,
solutions and services on an annual basis.
™ Quality management:
CT-IN advocated standardized production processes and management according to the quality
management model CMMi and ISO 9001; Project Management Professional (PMP); MCP, OOAD,
ISTQB... In addition, CT-IN motivates and train staffs to improve their quality to meet international
standards.
™ Company commitment:
CT-IN is committed to ensuring the quality of products and services based on the requirements of the
quality management system, partners and customers.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
™ Company workforce
CT-IN has more than 500 employees who have been certificated for sophisticated skills by such wellknown brands as CISCO, IBM, Oracle, Microsoft, Huawei, Motorola, Nec, Huawei, Ericsson, NokiaSiemens...
COMPANY BRIEFING
™ Company vision and mission: To become a leading Vietnamese firm in innovative technology, to
cooperate with global telecom and IT vendors to support telcos in building high quality network
infrastructure and services.
™ List of awards and recognitions achieved
x Sao Khue Award in 2007.
x “Excellent Software Enterprise” Award in 2008.
x The prize of Vietnamese IT Golden Cup in 2009 for the best solution.
x CT-IN was the only Vietnamese enterprise and one of the 2 partners in Southeast Asia to be
granted the certificate “Global Silver Engineering Partner” by Huawei.
x “Thang Long Cup of 2010” of Hanoi City.
x Award “Top Service Provider Partner” by Cisco.
x Outstanding Telecommunications Solution Partner 2011 by IBM.
x CT-IN was among the four biggest private enterprises of telecommunications and information
Technology according to the appraisal of VN Report 500 in 2011, 2012, 2013.
COMPANY LEADER’S MESSAGE
To become the leading company in innovative technology in Vietnam,
we cooperate closely with global telecom and IT corporations to
support telecom operators in building high quality network
infrastructure and services.
CT-IN works closely with postal, telecom, value-added service
companies and terminal producers in research, design and distribution
products with complimentary services which are useful, flexible and
friendly for all organizations, enterprises and individual clients.
Mr. Nguyen Tri Dung
Chairman of the BOD
and General Director
CONTACT
Head office:
Add: Alley 158/2 Hong Mai Street, Quynh Loi Ward, Hai Ba Trung District, Hanoi, Vietnam.
Tel: +84-4-38634597; Fax: +84-4-38632061; Website: www.ctin.vn; Email: info@ctin.vn
Branch in Ho Chi Minh City
Add: No. 435 Hoang Van Thu, Ward 4, Tan Binh District, Ho Chi Minh City, Vietnam.
Tel: +84-8-3 811 99 11 Fax: +84-8-3 811 91 91; Email: hcm@ctin.vn
Branch in Da Nang City
Add: No. 02 Thanh Hai Street, Hai Chau District, Da Nang City, Vietnam.
Tel: +84-511-383 3222; Fax: +84-511-365 6946; Email: danang@ctin.vn
69
VIETNAM’S 30 LEADING IT COMPANIES 2014
MK SMART
“Focus makes the difference”
COMPANY AT A GLANCE
Date of establishment: 24 January 2003
Revenue in 2013: $US 7.5 million
Revenue growth in recent 3 years: 2013: 15.58%
Registered capital: $US 5 million
Number of Employees: 409
Key Markets: Asia, Africa, Latin America.
PRODUCTS & SERVICES
x Smart card: SIM, EMV, payment card, multi-functional card, promotional card.
x Security: Provides thorough security solutions by onetime password and fingerprint biometric
authentication on smart card; Security application management solutions for customers and
business data.
x Solutions: Provide thorough card issuance and personalization solution for cards; Strong
authentication security; Business form; Direct mailing; Smart payment solutions& e-purse.
x Smart Transactions: Provide modern technology, service and application for mobile phones,
automatic payment kiosks in order to satisfy the need of security, quickness and easiness of
payment for Vietnamese people and enterprises.
MARKETS & CUSTOMERS
- Main markets:
x Asia: Vietnam, Japan, Laos, Cambodia, Nepal, Belarus.
x Africa: South Africa, Mozambique.
x Latin America: Haiti, Peru.
- Typical customers:
x Banks: Vietcombank, Vietinbank, Techcombank,
Sacombank…
x Retail enterprises: Lotte, BigC, Metro, Vin Group, Dai
Nippon Printing Group (DNP).
x Telecoms: Viettel, Vietnam Mobile, G-Tel, TELEMOR,…
- Customer care:
1. Customer service
The Customer service department, after receiving information from the clients, will update and assess
the level of satisfaction of the customer after an order. After 04 days, a Customer Care executive will
call customers ask about the product’s working condition and feedback. Information Reception inspects,
evaluates and analyzes information to handle and resolve complaints. Technical units will then perform
corrective actions in accordance with the precautions. The satisfaction assessment survey is conducted
to customers every 6 months. All results of the survey will be aggregated, analyzed and reported to the
leaders to take measures to improve.
2. Warranty
x Warranty: 12 months from the date of signing the contract and acceptance.
x Response time to troubleshoot in warranty period: 04 hours after receiving notification of incidents,
from Monday to Saturday (during working hours).
x Technical Support Staff: The maintenance, system maintenance is performed by the MK Smart's
engineers trained by PRONIT, Datacard.
x Process of Warranty: In case of technical assistance, please call Customer Service at Tel: 04-6275
0238/40/41/42. Within 4 (four) hours after receiving notice of customer by phone or fax, technical
staff will carry out our technical support via phone, e-mail, online messengers,... or in person.
x
70
After warranty periodexpires, MK Smart commit to contract whole or partial maintenance package
with the company by letter or contract commitments for a period of 05 years from the date the
warranty expires.
VIETNAM’S 30 LEADING IT COMPANIES 2014
TECHNOLOGY & QUALITY
- Technologies used in the company:
x Card printing: UV printing, metallic, PLA sheet, metal membrane.
x Security: One Time Password (OTP), Biometrics, PKI, …
x Telecom: 3 SIM cards in 1 slot.
- R&D: MK Smart Centre of Smart Card Personalization, Research and Development (HCMC); Hanoi
Research and Development Centre.
- Company excels in technology:
MK Smart now owns two manufacturing factories which are located in Hanoi and Ho Chi Minh City.
2010, MK Smart received 3 certificates from leading international producers of security and smart
cards: SAS, Visa, and MasterCard. Presently, only 30 factories around the world have achieved this
certification.
- Quality management:
x Quality Control Standards of the International Card
Manufacturers Association (ICMA)
x ISO 9000:2001 Standard
x ISO 14000 Standard
x S.A.S. Certification of GSMA
x VISA Certification
x MasterCard Certification
- Company commitment and success/recognition in quality:
x Mission: Providing card solutions to making a better life
x Core value: Commitment – Creativity - Specialization
HUMAN RESOURCES
Quantity and structure:
Year Master BA – Engineer
2013
5
80
2012
5
72
2011
4
55
College
57
41
34
Vocational
58
60
45
High school
103
91
102
Total
303
269
240
COMPANY BRIEFING
Mission: Providing all possible card solutions for a more secure and sophisticated life.
Vision: Striving to become one of the top 10 leading smart card companies in the world.
Achievement highlights:
™ Ranked 11thout of the total 29 world’s biggest smart card producer by Nilson Report Agency of
the USA.
™ Earned `Sao Khue Award* in 2006, 2007, 2011, 2013, 2014 for Applications on card products.
™ Won Vietnam’s Golden Star Award in 2005, 2006 and 2008 in Telecom, Finance and Banking
sectors for intelligent operating system and applications for card.
™ Achievement of 3 certifications regarding smart card manufacturing securities: S.A.S. of GSMA,
MasterCard and VISA in 2010.
(*) Sao Khue Award is the highest recognition of excellence given annually to the IT companies that
provide best software products and IT services in Vietnam.
CONTACT
Add: No. 40 Quang Minh Industrial Zone, Me Linh District, Hanoi, Vietnam;
Tel: +84-4 6275 0240; Fax: +84-4 6275 0239;
E-mail: hienvt@mksmart.com.vn; Website: mksmart.com.vn
71
VIETNAM’S 30 LEADING IT COMPANIES 2014
PETROLIMEX INFORMATION
TECHNOLOGY AND
TELECOMMUNICATION JSC (PIACOM)
“Technology for success”
COMPANY AT A GLANCE
Date of establishment: 19 August 2003
Revenue in 2013: $US 3,601,412
Revenue growth in recent 3 years: 2011: 10%;
2012: 13%; 2013: 12%
Registered capital: $US 1,412,429
Number of employees: 90
Key markets: Petrol trading companies
PRODUCTS & SERVICES
Management software for Petrol trading companies, Petrol station management; ERP product
deployment service for petrol and petroleum sector; Providing automatic solution in lowering petrol
source lowering based on the equipment and the solution of the leading automation firms of the world
such as Rockwell Automation, Phoenix Contact, Emerson, FMC, MTS and Nomura Tatsuno;
Providing information technology equipment and operating system copyright, database copyright of
the leading information technology firms of the world such as HP, IBM, DELL, CISCO, AMP,
Microsoft, ORACLE, etc.; Information technology services: Consultancy, design, information
technology infrastructure deployment; managing and operating Datacenter; providing centralized
services in DC: Email; load balancer, data backup, OCS, etc.
MARKETS & CUSTOMERS
Typical customers: Vietnam National Petroleum Group, Petrolimex Asphalt Company Ltd., Hai Linh
Company Ltd., Petrolimex Sai Gon, Petrolimex Gas Corporation JSC.
Customer care operations: Support Center, Hot line support; 1-year warranty, one for one changing
policy; regularly collecting, assessing feedback of customer on the quality of service.
TECHNOLOGY & QUALITY
The Company’s products are a harmonious combination of advanced technologies, basic professional
procedures and management experience in the petroleum industry. A portfolio of software products
including PIS (Petrolimex Information System), PBM (Petrolimex Business Management), EGAS
(Enterprise Gas); Liquid automation system (Ferry LAS.r, Truck LAS.s, etc.) has been applied in
many petrol trading enterprises, petrol stations in modern warehouses and general warehouses in
Vietnam.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
Average age: 31 years old, 90% of employees have completed Graduate or Postgraduate program
and can use English at work. Every year, the Company has training programs including basic and
intensive training courses.
COMPANY BRIEFING
Established initially as an Informatics and Automation center in 1996 with main missions of
researching, operation maintenance of internal network of Vietnam National Petroleum
Corporation (Now known as Vietnam National Petroleum Group), Piacom operated officially with
a legal status under the Resolution of the 1st General Assembly dated 19 August 2003. In the last 10
year, Piacom has produced many products, the most outstanding products including Petrolimex
Information System, Petrolimex Business Management, Enterprise Gas, Liquid automation system
(Ferry LAS.r, Truck LAS.s, etc.); Automation Gas system (AGAS) and many necessary products.
The Piacom’s products are integrated information technology with automation, advanced
technology with many years’ experience in petrol management of Petrolimex.
Company vision and mission
PIACOM looks forward to become a leading Information Technology and Automation company in
petrol trading area, providing management solutions by the best application of Information
technology and Automation to Petrol trading enterprises.
List of awards and recognitions achieved
The award of creative software granted by the Executive Committee of Communist Youth Union of
Ho Chi Minh of Central business group dated 12/10/2011; Sao Khue Award 2008; Certificate of
merit by Ministry of Industry and Trade in 2009, 2011, 2013.
COMPANY LEADER’S MESSAGE
Piacom wants to gain trust and interest from customers and partners in
our products, services. We will strive and constantly promote creativity
to build up Piacom to become not only a leading company of Vietnam
in applied informatics and automation in petrol production and trading
management, but also to accompany with petrol trading enterprises,
partners, fellow traders, customers and shareholders.
Mr. Phan Thanh Son
Director
CONTACT
Add: 15th Floor, Detech Tower, No. 8, Ton That Thuyet Street, My Dinh 2 Ward, Nam Tu Liem
District, Hanoi, Vietnam.
Tel: +84-4 3518 2072; Fax: +84-4 35182067
Email: piacom@petrolimex.com.vn
Website: http://www.piacom.com.vn
73
VIETNAM’S 30 LEADING IT COMPANIES 2014
QUANG ICH SOFTWARE JSC
“Think for life”
AT A GLANCE
Date of establishment: 9 April 2003
Registered capital: $US 0.94 million
Number of employees: 60
Key market: Vietnam
PRODUCTS & SERVICES
1. QI Portal - An ultimate content managing system, designed for highly available systems, news
portals and multimedia portals.
2. QI Information System - A special system designed for information system management.
3. Qi E-Learning - A student courses management system including tests and exams management.
4. QI E-Books & Library - a library & protected eBook management system.
5. Social Networking - an education social networking, available on multi-devices (pc, mobiles).
MARKETS & CUSTOMERS
Typical customers:
Government Organizations in Heath:
Ministry of Health; Health Strategy and Policy Institute; Institute of Malariology Parasitological
and Entomology in HCMC; Institute of Malariology Parasitological and Entomology Quy Nhon;
National Economic Management Research Institute; National Mental Hospital II; National
Leprosy and Dermatology Hospital
Online solutions: QuangIch Portal is a powerful system, which was the foundation of large and
famous websites, news and portals, such as: http://baophutho.org.vn, http://haiduong.edu.vn,
http://phutho.edu.vn, http://pgdviettri.edu.vn, http://moh.gov.vn, http://impehcm.org.vn,
http://ciem.org.vn,
http://vinimam.org.vn,
http://impe-qn.org.vn,
http://quyhoa.org.vn,
http://mnh2.gov.vn, http://dhrhm.edu.vn, http://hspi.org.vn.
Customer service:
Quang Ich Software JSC (QiCorp.) posses a professional customer care system with CRM
solution and VOIP contact center (Hot-line: 1900 1234). QiCorp. also has various customer care
methods over web-chat, desktop control, sms. QiCorp.’s customer care & training department
supports more than 2.000 schools with more than 1.000.000 users. We assure the best services
for our customers.
TECHNOLOGY & QUALITY
Technologies used in the company: .Net 4.5 , SQL Server 2012, Hiphop PHP, Cassandra,
Memcached, HayStack, Hadoop, Lucene, VMWarevShere, ElasticSearch, Video Streaming...
Company excels in technology: High Available Systems, Education Solutions.
Quality management: Our products are based on online & real-time systems. It's flexible, doesn’t
need to fix inputs & changing bases on users' requirements. So, QiCorp didn't use any exactly
quality management (like IEEE, ISO - 12207, CMMI...), we use flexible systems like eXtreme
Programming. Our target is the satisfaction of our customers.
Company’s commitment and success/recognition in quality:
x Award: "Vietnamese Talents 2012" (Nhan Tai Dat Viet 2012) for "Educational
Information System" in "Successful Products Group"- the only Educational product in
Top 5.
x "Top 100 Golden products of Vietnam" for the "Educational Information System". Also
only educational product on the awarded list.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
1. Total number of full time employees: 60
2. Average age: 29.6 yrs.
3. Personnel Training: Monthly courses are conducted on technical skills, services training… with
experts from Beijing, California.
BRIEF COMPANY PROFILE
QuangIch Co. Ltd. was first established in 2000 and changed its name to QuangIch Jsc. in 2003.
QuangIch’s scopes of business are software, Communication and Integration.
QuangIch focuses on educational and Governmental organizations, health organizations and
enterprises.
QuangIch’s vision is to be Vietnam’s biggest company on online educational and software
solutions.
COMPANY LEADER’S MESSAGE
"Think for life" is our mission! We always research and develop great
technologies for a better life. You can trust in us, in our young and
talented team.”
Mr. Tran Quoc Uy
General Director
CONTACTS
Add: 2506, Thanh Cong Tower, 57 Lang Ha Street, Ba Dinh District, Hanoi, Vietnam; Tel:
+8419004740 ; Fax: +844 35566957; Website: www.quangich.com - Email: info@quangich.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
TECHNOLOGY AND MEDIA
INVESTMENT DEVELOPMENT JSC
COMPANY AT A GLANCE
Date of establishment: 10 November 2003
Revenue in 2013: $US 5.6 million
Registered capital: $US 1.2 million
Number of employees: 90
Key market: Vietnam
PRODUCTS & SERVICES
ƒ Customer Care and Billing System (NEO CCBS).
ƒ Service-integrated informational portal system (NEO Portal).
ƒ Call Center, IVR, SMSC, SMS Gateway using Computer Telephony Intergration (NEO CTI).
ƒ Cloud-based service systems (CloudOffice, Cloud Retail, Cloud Pharmarcy, Cloud DMS).
ƒ Mobile VAS provision system (NEO VASP).
MARKETS & CUSTOMERS
Main markets and market achievements: Up to now, NEO has established long-term trusted
relationships with various customers. NEO’s main market focuses on the telcos and SMEs in
Vietnam. Some of NEO’s major customers are Vietnam Posts and Telecommunications Group
(VNPT); Vietnam Mobile Telecom Services Company (VMS); Vietnam Telecom Services
Company (VNP); VNPT provincial branches in Vietnam, etc.
Customer care: NEO has built teams, processes and software tools to serve the customer before and
after sales. As a result, NEO’s customer care operations has been regularly implemented,
maintained and improved in order to improve the customers’ satisfaction.
TECHNOLOGY & QUALITY
Technologies used in the company: Computer telephony Intergration technology, Text-to-speech
technology, Web 2.0 (NEO SmartUI 2.0), NEO Data Process, NEO Portal.
Company excels in technology: Multi-platforms (products can be deployed on most OS platforms
and middleware); Scalability to easily add or remove modules, ready to be integrated with multiple
protocols); frameworks for the systems with big data and a large number of transactions; Friendly
interfaces (Web 2.0 with HTML5/CSS3).
R&D: Research and development activity is carried out by the Centre of Research and
Development with groups that are specialized in researching new technologies. They have currently
achieved certain results that have been practically deployed in projects of the company.
Quality management: NEO has established and improved the quality control system conforming to
the international standard ISO 9001:2008 that is applied in NEO’s manufacturing & business as
well as internal management activities. As for software manufacturing, NEO has a system of
software quality management process complying with CMMI level 3 and a system of information
security management being conformable to ISO 27001. NEO commits that entire manufacturing
and business activities are in compliance with above processes.
HUMAN RESOURCES
NEO has a strong workforce of more than 70 technical specialists graduated from prestigious domestic
as well as foreign universities and gained much experience in various big projects of VNPT with foreign
partners. With the average age of 27 and academic standard of graduate (90%) and postgraduate (10%),
holding a variety of valuable certificates from famous vendors including Cisco, Microsoft, Oracle, Sun,
to name a few, continuously updating new technologies and gaining practical experiences in modern
software development process, our staff is the origin of NEO’s success, bringing effective added values
to domestic and foreign customers.
76
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
NEO, founded by Vietnam Post and Telecommunication (VNPT) with the missions of software
development, system integration and value-added service provision for Telco as well as SMEs in
Vietnam. NEO attempts to become the most trustworthy supplier of information technology and media
products and services for domestic and foreign enterprises. NEO is a faithful friend who always listens
carefully to others in order to advise and timely provide the best products and services, thus meeting
customer’s needs, benefiting our stakeholders, partners as well as NEO members, and contributing to
Vietnam’s prosperity. NEO also achieved a number of accomplishments and awards:
ƒ 2012: “The Best of System Integrated Company” awarded by Ho Chi Minh City Computer
Association (HCA); CMMI Level 3 Certification.
ƒ 2009: Sao Khue Award*by Vietnam Software and IT Services Association (VINASA)for
NEO’s CCBS in the field of ICT.
ƒ 2008: Bronze Cup for the online payment service system PAYALL in the field of ecommerce from Vietnam Association for Information Processing (VAIP).
(*) Sao Khue Award is the highest recognition of excellence given annually to the IT companies that
provide best software products and IT services in Vietnam.
COMPANY LEADER’SMESSAGE
On behalf of the leadership of NEO, I would like to thank you, our dear
customers and partners, for your trust and companionship.
In the passing years, NEO has been developing to serve customers better and
advancing our position in the field of telecommunication and information
technology. With good staffs, state-of-the-art technologies, updated knowledge
and valuable accumulated experience, we have ceaselessly created new
information technology tools that help enterprises obtain the highest
productivity and be ready for international economic integration in the
condition of fierce competition. We are proud of being the leading company in
Vietnamese market of comprehensive billing and customer care system for
Telco and the pioneer in software solutions, e-commerce and mobile value
added services.
With the development strategy based on three key factors including human
resources, company prestige and cooperating relationships, we believe that we
will become your trusted partner on the way to new success.
Mr. Ha Thai Bao
General Director
CONTACT
Add: G3 - G4, Road 2, Thang Long International Village, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 3793 0395
Fax: +84-4 3793 0396
Email: vp@neo.vn
Website: http://www.neo.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
TINHVAN TECHNOLOGIES JSC
“Together we shine”
COMPANY AT A GLANCE
Date of establishment: 20 July 1997
Revenue in 2013: $US 13.6 millions
Revenue growth in recent 3 years: 2011: ~ 60.7%;
2012: 44.8%; 2013: 31.7%
Registered capital: $US 1.5 millions
Number of employees: 363
Key markets: domestic market
PRODUCTS & SERVICES
x Developing software products, professional information systems and portals for customers in
government and education sectors
x Consulting, implementing ERP, HRM and other IT solutions for enterprise sector;
x Software outsourcing services;
x Developing online services, mobile applications and digital content;
x Mobile games publishing;
x Business and development of e-book technique.
MARKETS & CUSTOMERS
Business areas: digital textbook, game mobile online, software solutions for the Government sector;
HRM for banks, value added services and digital contents on mobile.
Typical customers: The typical customers of Tinhvan Group consist of:
The government sector: The Government Office of Vietnam, The Office of the National Assembly,
Communist Party of Vietnam Central Committee, Ministry of Finance, Ministry of Investment and
Planning, Ministry of Agriculture and Rural Development, Ministry of Natural Resources and
Environment, Ministry of Public Security, Ministry of Foreign Affairs;
Large enterprises inside and outside Vietnam: Honda Vietnam, Unilever Vietnam, Vinamilk,
Manulife, Panasonic; big banks: Techcombank, VP Bank, Vietcombank, leading universities of
Vietnam: Hanoi National University, University of Hanoi, National Economics University, Foreign
Trade University.
Customer care: Conduct surveys to collect customers' feedback every 6 months at the unit level and
annually at the group level.
TECHNOLOGY & QUALITY
- Technologies used in the company:
x Technology: PERL (Oracle); CSM (Oracle); DWH (Oracle Express); Web (Web_WebSphere,
Web_BEA WebLogic, Web_OracleAS); Mobile OS: IOS, Android, BlackBerry, Windows Mobile.
x Programming Languages: JAVA (J2SE, J2EE, L2ME), XML/XFS, PHP, Perl, C, C++, PostgreSQL,
ActiveX, Visual C.
- R&D: Some achievements on R&D in the last 03 years (2011, 2012, 2013)
x Upgrading the Portal of Ministry of Finance based on Web Portal of Oracle’s technology.
x Research document management software of Industrial and Commercial Bank, Ministry of Trade and
Industry, Academy of Social Sciences, use of share point technology.
x Developing the digital textbook solution and digital book store. The digital textbook solution received:
2013 VIFOTEC Award, Sao Khue Award in 2013, Vietnamese Talent Award in 2012.
x Research and deployment the project of Mobigate platform, a digital content distribution to mobile
devices. On June 2014, Tinhvan Group officially put Mobigate into operation.
- Quality management & Company commitment and success/recognition in quality:
x ISO 9001: 2008 Certificate: From 2009 to present
x ISO/IEC 27001:2005: From 2010 to present
x CMMI Level 3: From 2010 to present
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES
x Company workforce: full-time employees: 363.
Tinhvan Holdings
18%
14%
2%7% 6%
Tinhvan Telecom
14%
14%
11%
6%
15%
22%
Undergradute
Tinhvan
Outsourcing
Minh Chau Corp
Postgraduate
College
Midle School
71%
Others
Tinhvan eBooks
HR Structure of Tinhvan Group
– by member companies
HR Structure of Tinhvan Group
by qualifications 2013
COMPANY BRIEFING
x Company vision and mission: Tinhvan aims to become a Technology Group which develops
sustainably on the basis of knowledge power and humanity, reaching global market, enriching
shareholders, contributing to the community as well as enhancing the competency and
creativeness of each member.
x List of awards and recognitions: 19 Sao Khue Awards (2004-2013); 14 IT Gold Cup (20022014); Top 5 ICT Vietnam and ICT Golden Cup (2008-2014); Certificate of Merit of Ministry
of Information and Communications for Tinhvan's contribution to the development of the
information technology - communication industry in Vietnam (July 2014); IT Award by Ho Chi
Minh City People’s Committee (2009 - 2014).
COMPANY LEADER’S MESSAGE
Based on our core competencies – “Software Engineering”, undergoing a
long way of 20 years to develop with passion and countless efforts, Tinhvan
JSC has grown to become a well-known Information Technology Group with
six member companies specializing in different fields of Software, System
Integration, IT Consulting, Telecommunication, Digital Content and
Education.
Furthermore, each member of Tinhvan is now leading company in its
particular market in Vietnam. In the roadmap of 2014 -2018, all member
companies of Tinhvan will be a strong resonance in a new strategy – “Go
Global”.
With the business philosophy of “Customer – Centric” in every activity,
Tinhvan is now recognized as a strong brand name and the fact that it has
been and will continue to make good impression in customers about honor,
prestige, professionalism, humanity and dedication to contribute to society.
Our warmest thanks!
Mr. Hoang To
Chairman & CEO
Tinhvan Group
CONTACT
Tinhvan Head Office
Add: 8th Fl., Sport Hotel, Hacinco Student Village, Thanh Xuan District, Hanoi, Vietnam.
Tel: +84-4 3558 9970 - Fax: +84-4 3558 9971
E-mail: info@tinhvan.com - Website: www.tinhvan.com
Ho Chi Minh City Branch of Tinhvan
Add: 4th Floor - D1, Mirae Business Center Building, 286 To Hien Thanh Street, Ward 15, Dist 10, Ho Chi
Minh City, Vietnam.
E-mail: hcm@tinhvan.com - Website: www.tinhvan.com
79
VIETNAM’S 30 LEADING IT COMPANIES 2014
OF COMPANIES' TECHNICAL
CAPACITY
MATRIX OFMATRIX
COMPANIES'
TECHNICAL
CAPACITY
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2 FPT Software Company Ltd.
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3 FUJI Computer Network Co., Ltd.
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4 Global Cybersoft (Vietnam) JSC.
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5 Harvey Nash Vietnam
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7 ISB Vietnam Co., Ltd.
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8 KMS Technology Vietnam Company Ltd.
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9 LARION Computing
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10 Luvina Software JSC.
11 NTT DATA Vietnam Company Ltd.
•
12 Rikkeisoft Co., Ltd.
13 Savvycom Joint Stock Company
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16 United Technologies Corporation (Unitech)
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17 USOL Vietnam Co., Ltd.
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19 VietSoftware International
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20 BUCA Joint Stock Company
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21 CMC Software Solution Company Ltd.
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Electronics Communications Technology Investment
22
Development Corporation (ELCOM CORP.)
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23 Harmony Software Technologies JSC.
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24 HiPT Group Joint Stock Company
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25 Joint Stock Company For Telecoms And Informatics
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26 MK Smart
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28 Quang Ich Software JSC.
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29 Technology and Media Investment Development JSC.
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(4) PeopleSoft
(3) Baan
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(1) ERP_SAP
(9) Mac
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(2) Oracle
(7) Linux
(8) BSD
(10) Others
(5) TRON
(6) UNIX
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PERL
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(4) Palm OS
(2) Windows
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•
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(3) Win CE
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•
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(1) Proprietary
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(4) Others
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(3) Primacy Mark
(2) ISO/IEC 15408
(10) Others
(1) ISO 27001
(9) Six Sigma_CTQ Driven Initiatives
(8) SEI_CMM Level 3
(6) SEI_CMM Level 5
(4) SEI_CMMI Level 5
(2) BS5750
(7) SEI_CMM Level 4
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80
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30 Tinhvan Technologies JSC.
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Petrolimex Information Technology &
Telecommunication JSC. (PIACOM)
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27
•
INFRASTRUCTURE
•
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15 TMA Solutions
18 Viet Nhat General JSC.
(3) Tick IT
•
•
14 Sunrise Software Solutions Corporation
(1) ISO9001
(11) Other IT related services
(12)Others
(10) Services for IT
1 DiGiͲTexx Vietnam
6 IFI Solution JSC.
CERTIFICATE
ON IT
SERCURITIES
QUALIFICATION
(9) Engineering Service
(8) Network and Integration
(7) Enterprise Application Integration
(5) E-commerce software
(6) Business solution
(4) Utilities software
(2) Customized software
(1) Software installation
COMPANIES
(3) Package software development
AREAS OF EXPERTISE
(5) SEI_P-CMM Level 3
No.
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(7) Web_OracleAS
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(8) PostgreSQL
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81
(18) Others
(17) PL/I
(16) FORTRAN
(15) COBOL
(14) Visual Basic
(13) Visual C
(12) ActiveX
(11) Pascal
(10) Smalltalk
(9) SYSL
Mobile OS
(7) C++
(6) C
(5) Delphi
(4) Perl
(3) PHP
(2) XML/XFS
(1) JAVA (J2SE,J2EE,L2ME)
(5) Others
(4) Windows Mobile
Web
(3) BlackBerry
(2) Android
(1) IOS
(9) Others
(8) Web_Zope
CRM
(6) Web_Notes/Domino
(5) Web_ColdFusion
(4) Web_SilverStream
(3) Web_BEA WebLogic
(2) Web_iPlanet
(1) Web_WebSphere
(6) Others
TECHNOLOGY
(5) CRM_Navision
DWH
(4) CRM_PeopleSoft
(3) CRM_Oracle
(2) CRM_SAP
(1) CRM_Siebel
(6) Others
(5) Oracle Express
CSM
(4) BIW
(3) SAP
(2) Congnos
(1) BNS Obj
(10) Others
(9) Baan SCS
(8) PeopleSoft
(7) Oracle
(6) SAP APO
(5) SynQuest
(4) JD Edward
(3) Manugistics
(2) i2technologies
(1) Chesapeak
(6) Others
(5) JD Edward
VIETNAM’S 30 LEADING IT COMPANIES 2014
PROGRAMMING LANGUAGE SKILL
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VIETNAM’S 30 LEADING IT COMPANIES 2014
82
APPENDIX IV
IMPORTANT ADDRESSES
VIETNAM'S 30 LEADING IT COMPANIES 2014
VIETNAM’S 30 LEADING IT COMPANIES 2014
I. MINISTRIES
MINISTRY OF INFORMATION AND COMMUNICATIONS (MIC)
- Add: No. 18 Nguyen Du Street, Hanoi, Vietnam.
- Tel: +84-4 3556 3461
- Fax: +84-4 3556 3458
- E-mail: tonghop@mic.gov.vn
- Website: http://mic.gov.vn
x Department of Information Technology
- Add: 4th Floor, Building B, No. 18 Nguyen Du Street, Hanoi, Vietnam.
- Tel: +84-4 3943 6404
- Fax: +84-4 3943 6927
- E-mail: cntt@mic.gov.vn
- Website: www.ict-industry.gov.vn
x Authority of Telecommunications
- Add: 3rd floor, Dolphin Plaza Building, No. 28 Tran Binh Street, My Dinh Ward, Tu Liem District, Hanoi,
Vietnam.
- Tel: +84-4 3943 6608 (Ext.: 3106, 3115)
- Fax: +84-4 3782 0998
- E-mail: vnta@mic.gov.vn
- Website: www.vnta.gov.vn
x Authority of Information Technology Application
- Add: 2nd Floor, DETECH Tower, No. 08 Ton That Thuyet Street, My Dinh Ward, Tu Liem District, Hanoi,
Vietnam.
- Tel: +84-4 3537 8201
- Fax: +84-4 3537 8208
- E-mail: tqnghia@mic.gov.vn
- Website: www.aita.gov.vn
MINISTRY OF SCIENCE AND TECHNOLOGY (MOST)
- Add: 113 Tran Duy Hung Street, Trung Hoa Ward, Cau Giay District, Hanoi, Vietnam.
- Tel: +84-4 3556 3456; Reception: +84-4 3943 9731
- Fax: +84-4 3943 9733
- E-mail: vanthu@most.gov.vn
- Website: http://www.most.gov.vn
x National Agency for Science and Technology Information
- Add: No. 24 Ly Thuong Kiet Street, Hanoi, Vietnam.
- Tel: +84-4 3934 9923
- Fax: +84-4 3934 9127
- E-mail: webAdmin@vista.gov.vn
- Website: www.vista.gov.vn
x National Agency for Technology Entrepreneurship and Commercialization Development
- Add: No. 39 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam.
- Tel: +84-4 3943 9195
- Fax: +84-4 3944 0146
- Website: www.ttdn.most.gov.vn
x Department of Local Science and Technology Development
- Add: 5th Floor, Tran Phu Building, 24th Block, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam.
- Tel: +84-4 35560649/35560654
- E-mail: info@satitech.gov.vn
- Website: www.satitech.vn
x National Office of Intellectual Property of VietNam
- Add: No. 384 - 386, Nguyen Trai Street, Thanh Xuan District, Hanoi, Vietnam.
- Tel: +84-4 3858 3069
84
VIETNAM’S 30 LEADING IT COMPANIES 2014
- Fax:+84-4 3858 8449
- E-mail: congnghethongtin@noip.gov.vn
- Website: www.noip.gov.vn
MINISTRY OF PLANNING AND INVESTMENT (MPI)
- Add: No. 6B, Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84 080 43485; +84-4 3845 5298 (Ministry Office)
- Fax: +84-4 3823 4453 (Ministry Office)
- E-mail: ttth@mpi.gov.vn
- Website: www.mpi.gov.vn
x Enterprise Development Agency
- Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84 0804 3854
- Fax: +84-4 3734 2189
- E-mail: info@business.gov.vn
- Website: www.business.gov.vn
x Business Support Center
- Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84 0804 4092
- Fax: +84-4 37342189
- E-mail: info@business.gov.vn
- Website: www.business.gov.vn
x Small and Medium Enterprises Development Fund
- Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84 08044 965
Fax: +84-4 8044 952
- E-mail: smedf@mpi.gov.vn
MINISTRY OF INDUSTRY AND TRADE (MOIT)
- Add: 54 Hai Ba Trung Street, Hoan Kiem District, Hanoi, Vietnam.
- Tel: +84-4 2220 2222
- Fax: +84-4 2220 2525
- Website: www.moit.gov.vn
x Vietnam Trade Promotion Agency
- Add: No. 20 Ly Thuong Kiet Street, Hanoi, Vietnam.
- Tel: +84-4 3936 4792
- Fax: +84-4 3936 4793
- E-mail: promocen@vietade.gov.vn
- Website: www.vietrade.gov.vn
x Export Promotion Center
- Add: No. 20 Ly Thuong Kiet Street, Hanoi, Vietnam.
- Tel: +84-4 3936 4791
- Fax: +84-4 3934 4260
- E-mail: bantin@vietrade.gov.vn
x Vietnam E-commerce and Information Technology Agency
- Add: No. 25 Ngo Quyen Street, Hoan Kiem District, Hanoi, Vietnam.
- Tel:+84-4 2220 5396
- Fax: +84-4 2220 5397
- E-mail: vecita@moit.gov.vn
- Website: www.vecita.gov.vn
MINISTRY OF FINANCE (MOF)
- Add: No. 28 Tran Hung Dao Street Hoan Kiem District, Hanoi, Vietnam.
- Tel: +84-4 2220 2828
- Fax: +84-4 2220 8091
85
VIETNAM’S 30 LEADING IT COMPANIES 2014
- E-mail: support@mof.gov.vn
- Website: www.mof.gov.vn
x Department of Tax Policy
- Add: No. 28 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam.
- Tel: +84-4 2220 2828
- Fax: +84-4 2220 8020
- Website: www.mof.gov.vn
MINISTRY OF CULTURE, SPORTS AND TOURISM (CINET)
- Add: No. 20, Lane 2, Hoa Lu Street, Hanoi, Vietnam.
- Tel: +84-4 3974 5846 (Ext. 208)
- Fax: +84-4 2241 3412
- E-mail: phongthongtin@cinet.gov.vn
- Website: www.cinet.gov.vn
x Copyright Office of Vietnam
- Add: No. 151 Hoang Hoa Tham Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84-4 3823 6908
- Fax: +84-4 3843 2630
- E-mail: cbqtg@hn.vnn.vn
- Website: www.cov.gov.vn
MINISTRY OF JUSTICE (MOJ)
- Add: No. 50 - 60 Tran Phu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84-4 6273 9718
- Fax: +84-4 6273 9259
- E-mail: botuphap@moj.gov.vn
- Website: www.moj.gov.vn
x Department of Criminal and Economic Laws
- Add: No. 60 Tran Phu Street, Ba Dinh District, Hanoi, Vietnam.
- Tel: +84-4 6273 9718
- Fax: +84-4 62739359
- E-mail: cntt@moj.gov.vn
II. INFORMATION TECHNOLOGY PARKS AND CENTERS
1/ Hanoi:
x Hoa Lac High-tech Park
- Add: Km 29, Thang Long Highway, Thach That District, Hanoi, Vietnam.
- Size of land: 15,860,000 m2
- Tel: +84-4 6326 9295
- Fax: +84-4 6326 9290
- E-mail: info@hhtp.gov.vn
- Website: http://www.hhtp.gov.vn
x Hanoi IT Trading Center
- Add: No. 185 Giang Vo Street, Ba Dinh District, Hanoi, Vietnam.
- Size of land: 1,700 m2
- Size of office space: 2,500 m2
- Number of IT enterprises: 38
- Tel: +84-4 3512 1430
- Fax: +84-4 3512 1486
- Email: info@hittc.org.vn
- Website: www.hittc.org.vn
2/ Ho Chi Minh City:
x Quang Trung Software City
- Add: No. 97 - 101 Nguyen Cong Tru Street, District 1, Ho Chi Minh City, Vietnam.
86
VIETNAM’S 30 LEADING IT COMPANIES 2014
x
x
-
-
x
-
-
Representative Office: Building 3, Quang Trung Software City, District 12, Ho Chi Minh City, Vietnam.
Size of office space: 130,606 m2
Size of land: 434,539.7 m2
Number of IT enterprises: 106
Tel: +84-8 3715 8999
Fax: +84-8 3715 5985
E-mail: qstc@qstc.com.vn
Website: www.quangtrungsoft.com.vn
Saigon Hitech Park
Add: Lot T2-3, D1 Road, Saigon Hi-Tech Park District 9, Tan Phu Ward, Ho Chi Minh City, Vietnam
Size of land: 9,130,000 m2
Tel: +84-8 3 736 0293
Fax: +84-8 3 736 0292
E-mail: xtdt@tphcm.gov.vn
Website: www.shtp.hochiminhcity.gov.vn
Sai Gon Software Park
Add: No. 123 Truong Dinh Street, District 3, Ho Chi Minh City, Vietnam.
Size of land: 3,000 m2
Number of IT enterprises: 28
Tel: +84-8 3932 0990
Fax: +84-8 3932 0993
E-mail: sales@ssp.com.vn
Website: www.ssp.com.vn
E-Town
Add: No. 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam.
Size of land: 35,000 m2 including 7 buildings like eTown1, eTown 2, eTown 3, eTown 4, eTown EW, REE
head office and eTown sport complex.
Size of office space: 84,300 m2
Tel: +84-8 3810 4462
Fax: +84-8 3810 6816
E-mail: sales@etown.com.vn
Website: www.etown.com.vn
IT Park of Vietnam National University, Ho Chi Minh City
Add: Neighbourhood No. 06, Thu Duc District, Ho Chi Minh City, Vietnam.
Size of land : 230,000 m2
Size of office space: 14,925 m2
Tel: +84-8 3724 4000
Fax: +84-8 3724 2058
E-mail: vanphong@vnu-iTP.edu.vn
Website: www.vnu-iTP.edu.vn
3/ Da Nang City:
x Da Nang Software Park
- Add: No. 02 Quang Trung Street, Hai Chau District, Da Nang City, Vietnam.
- Size of land: 4,697.6 m2
- Size of office space: 9,115 m2
- Number of IT enterprises: 29
- Tel: +84-511 388 8666
- Fax: +84-511 388 8879
- E-mail: sales@dsp.vn
- Website: www.dsp.vn
4/ Can Tho City:
87
VIETNAM’S 30 LEADING IT COMPANIES 2014
x
-
Can Tho Software Park
Add: No. 29 Cach Mang Thang Tam Street, Ninh Kieu District, Can Tho City, Vietnam.
Size of office space: 1,656 m2
Tel: +84-71 376 1937
Fax: +84-71 376 1937
E-mail: canthosoft@csp.vn
Website: www.csp.vn
III. ICT BUSINESS ASSOCIATIONS
x
x
x
x
x
x
x
-
88
Vietnam Software & IT Services Association (VINASA)
Add: 11th Floor, Cung Tri Thuc Building, No. 80 Tran Thai Tong Street, Cau Giay District, Hanoi, Vietnam.
Tel: +84-4 3577 2336/8
Fax: +84-4 3577 2337
E-mail: vinasa01@hn.vnn.vn
Website: www.vinasa.org.vn
Vietnam Association for Information Processing (VAIP)
Add: 06th Floor, No. 14 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam.
Tel: +84-4 3821 1725
Fax: +84-4 3821 1708
E-mail: vaip@vnn.vn
Website: www.vaip.org.vn
Vietnam Electronic Industries Association (VEIA)
Add: No. 11B Phan Huy Chu Street, Hoan Kiem District, Hanoi, Vietnam.
Tel: +84-4 3933 2845
Fax: +84-4 3933 2846
E-mail: hiephoidientu@gmail.com
Website: www.veia.org.vn
Vietnam Information Security Association (VNISA)
Add: No. 28B Ha Hoi Street, Hoan Kiem District, Hanoi, Vietnam.
Tel: +84-4 3972 8457
Fax: +84-4 3972 8457
E-mail: info@vnisa.org.vn
Website: www.vnisa.org.vn
Vietnam E-commerce Association (VECOM)
Add: Room 702, 07th Floor, HKC Building, No 285 Doi Can, Ba Dinh District, Hanoi, Vietnam.
Tel: +84-4 6278 4479
E-mail: office@vecom.vn
Website: www.vecom.vn
Ho Chi Minh City Computer Association (HCA)
Add: No. 79 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
Tel: +84-8 3822 2876
Fax: +84-8 3825 0053
E-mail: hca@hca.org.vn
Website: www.hca.org.vn
Vietnam Internet Association (VIA)
Add: 20th Floor, No. 57 Huynh Thuc Khang Street, Dong Da District, Hanoi, Vietnam.
Tel: +84-4 3774 1635
Fax: +84-4 3774 1627
E-mail: via@via.org.vn
Website: www.via.org.vn
VIETNAM’S 30 LEADING IT COMPANIES 2014
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VIETNAM’S 30 LEADING IT COMPANIES 2014
90
VIETNAM’S 30 LEADING IT COMPANIES 2014
91
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