THE PS Project News ISSUE 17 May 06, 2011 News from the project front Is your PC protected from virus attacks? To keep your PC or notebook permanently protected against viruses, you must have an antivirus installed, updated, enabled and correctly configured. Is your PC or notebook adequately protected by the Trend Mirco antivirus, which is the standard software used for Puncak Semangat group of companies? If you do not have the appropriate software installed, please contact Helpdesk at support@synergycentric.com.my to arrange for the necessary installations. WARNING: If your computer is not protected with Trend Micro Antivirus, contact the Helpdesk at support@synergycentric.com.my Desktop PC checks at Wisma Amtek Synergycentric Sdn Bhd (ScSB) has deployed desktop engineers to Puncak Semangat Technology (PST) offices located at Wisma Amtek. The engineers will be going round to the users’ workstation to check that the desktop PCs are functioning well. If you’ve noticed an existing problem or fault with your PC, be sure to bring that to the attention of the engineers. THE Page 2 PS Project News ScSB supports CDC at Cyberjaya ScSB has appointed a dedicated desktop engineer to support Commerce Dot Com (CDC) at their Helang and eMerak Offices at Cyberjaya. The engineer is located on site. The ScSB engineers have refreshed and reinstalled the Operating System for 33 units of notebooks at the eMerak Training Center. Improvements in the performance of the notebooks were reported after the exercise. New Call Center Solution for CDC Customer Relationship Management (CRM) solution implemented for Commerce Dot Com to GO LIVE SOON! A new Call Center Solution has been implemented by ScSB for Commerce Dot Com (CDC). The solution has been in operation since November 2010. Editor Synergycentric Sdn Bhd Level 2, Wisma AMTEK, No. 15, Jalan Tandang, 46050 Petaling Jaya, Selangor Darul Ehsan. Tel: 603 7787 9797 | Fax: 603 7985 7991 | Web: www.synergycentric.com.my