Emergency Action Plan
Non-Life Threatening Emergency
Lead Guard
Initial Responder
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
Recognize
Activate EAP w/Horn Blast
Assess
Signal for back-up if needed
Provide first aid care
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COMMUNICATION
Horn Blast
Walkie Talkie
Whistle
Raised Fist

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Respond to signal
Assess
Bring equipment
Provide direction to back up
staff
Decide on moving patient
Direct front end staff or
break guards to call 911 if
serious injury or illness
Reports
Guard Staff

Patient
Care

COMMUNICATION
COMMUNICATION
Reports
Interviews
Walkie Talkie
Phone
Management


Review & File
Reports
Follow up with staff
and EMS, if needed


Cover initial
responder zone
Watch for back up
request
Back up as needed
Crowd control
Front End Staff

Restrict Guest Entry, as
needed
As Directed:
 Call 911
 Meet EMS and direct to
scene
 Obtain family
information from
facility records
Disclaimer: This Emergency Action Plan is to be used as a template only. Emergency Action Plans should
be specific to the facility and map out who does what and when.