Panelbook | YouGov Nordic Updated: March 2013 What the world thinks YouGov Nordic is a professional research and consulting organisation, pioneering the use of the Internet and information technology to collect high quality, in-depth data for market research and stakeholder consultation. Through panel management expertise, flexibility and an innovative approach to recruitment, YouGov operates a panel of more than 160.000 members in the Nordic region and close to 3 million members worldwide representing all ages, socio-economic groups and other demographic types. YouGov also specialises in growing and maintaining dedicated panels of specialist consumer and professional audiences and offers innovative and tailored market research solutions, quality service and insight that allow clients to make effective decisions about their business. Worldwide panels Size USA 1,990,000 UK 432,000 Germany 195,000 Middle East & North Africa 426,000 Sweden 61,000 Denmark 64,000 Norway 32,000 Finland 28,000 France 75,000 Contact us YouGov Denmark A/S Bryggervangen 55, 1 2100 Copenhagen Tel: +45 7027 2224 www.yougov.dk YouGov Sweden AB Holländargatan 17 B 111 60 Stockholm Tel: +46 8 41 00 58 10 www.yougov.se YouGov Norway AS Møllergata 8 0179 Oslo Tel: +47 22 42 32 00 www.yougov.no YouGov Denmark A/S Agtrupvej 51A, 1 6000 Kolding T: +45 7027 2224 www.yougov.dk YouGov Sweden AB Västergatan 1 211 21 Malmoe Tel: +46 40 630 16 20 www.yougov.se YouGov Finland Oy Myllypellontie 3 C 63 00650 Helsinki Tel: +35 8 40 772 2651 www.yougov.fi A word on our panel YouGov’s panel is monitored and maintained on a regular basis. The main difference between a database and an actively managed panel is that the panellists have taken an active and conscious decision to participate in online surveys on a regular basis. In consequence, the panellists will be more motivated to participate in surveys and submit personal, essential and precise information. Size of the panel Monitoring the panel The size of the panel is essential as this is often an important factor in a sales situation. However, the size of the panel is not the only determining factor. A number of other factors also have an impact on the quality of the panel, e.g. the representativeness of the sample, the effective size of the panel and the composition of the panel. The percentage of inactive or unequally distributed respondents is also a relevant parameter. YouGov monitors the activity of the members on a regular basis to ensure an effective and active panel. The panel composition and the response rates have a direct impact on the results of a survey. Thus, if a large panel contains a limited number of respondents in a given target group, the effective size of the panel will be dramatically reduced. An active and effective panel improves by nature the possibilities of conducting high-quality research. Recruitment In order to ensure that the recruitment is as broad, diversified and exhaustive as possible, YouGov uses a wide range of different methods and sources of recruitment. These include on and offline advertisements, telephone recruitment, radio spots, MemberGetMember programs etc. 17 different methods of recruitment have been used in connection with the establishment of the panels. This recruitment strategy has been devised to ensure optimal diversity and quality and to minimise any distortions that could arise if we used only one or a few methods of recruitment. Recruitment channel Offline Broad Online Telephone recruitment Banners, selected websites TV ads Banner campaigns, run-of-site Radio ads MemberGetMember program Ads in national newspapers AdWords Ads in local newspapers Facebook Ads in magasines Permission based mailing lists Addressed letters/postcards Links from other web sites Sponsorships Emails from YouGov Outdoor posters Broad Background data In order to register with YouGov, each panel member completes a detailed profiling questionnaire and sets up an account name and password. YouGov accumulates years of longitudinal data on its panel, it becomes ever more sophisticated in its ability to gain the most insight out of data and to understand the significance of trends as they develop. A vast array of accumulated consumer behaviour data on tens of thousands of panel members also permits forensic sampling. Upon recruitment approx. 30 background variables are collected. During the membership (lifetime) additional background data will be added. Standard background data: Additional background data: (Available for all respondents) (Available for significant portion of respondents) • Age • Media use • Gender • Newspapers, magazines, TV • Geography • Decision maker (work) • Occupation • Acquisitions and budgetary decisions • Education • Member of management/middle management • Marital status • Number of employees in work organization • Household composition • Frequent air travel • Age of children in household • Financial institution • Personal income • Brand of car • Household income • Health history (examples): • Housing situation • Migraine • Internet access • Asthma • Internet use • Arthritis • Car ownership • Blood pressure • Allergies • Psoriasis • Indigestion • Incontinence • Heartburn • Heart and circulatory ailments YouGov Panel Denmark Panel size: 63.888 Country data Population: 0-14 years: 15-64 years: 65 years +: GDP per capita: Daily internet usage: E-mail usage: 5,543,453 17.6% 65.3% 17.1% $37,700 76% 94% Source: CIA - The World Factbook & Statistics Denmark Denmark - Total Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Region Hovedstaden 2.358 4.671 5.212 3.427 1.972 1.133 18.773 Region Sjælland 1.109 1.505 2.145 1.850 1.309 686 8.604 Region Syddanmark 2.307 3.195 3.197 2.794 1.751 878 14.122 Region Midtjylland 2.652 3.779 3.634 2.880 1.924 859 15.728 Region Nordjylland 1.067 1.641 1.501 1.271 781 400 6.661 Total 9.493 14.791 15.689 12.222 7.737 3.956 63.888 Denmark - Men Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Region Hovedstaden 792 1.611 2.124 1.359 812 643 7.341 Region Sjælland 390 522 822 729 586 411 3.460 Region Syddanmark 807 1.167 1.248 1.127 796 524 5.669 Region Midtjylland 970 1.370 1.461 1.181 890 553 6.425 Region Nordjylland 401 622 618 478 371 242 2.732 3.360 5.292 6.273 4.874 3.455 2.373 25.627 Total Denmark - Women Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ 1.566 3.060 3.088 2.068 1.160 490 11.432 719 983 1.323 1.121 723 275 5.144 Region Syddanmark 1.500 2.028 1.949 1.667 955 354 8.453 Region Midtjylland 1.682 2.409 2.173 1.699 1.034 306 9.303 Region Nordjylland 666 1.019 883 793 410 158 3.929 6.133 9.499 9.416 7.348 4.282 1.583 38.261 Region Hovedstaden Region Sjælland Total YouGov Panel Sweden Panel size: 60.933 Country data Population: 0-14 years: 15-64 years: 65 years +: GDP per capita: Daily internet usage: E-mail usage: 9,103,788 15.4% 64.8% 19.8% $41,700 76% 92% Source: CIA - The World Factbook & Statistics Denmark Sweden - Total Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Stockholm 1.938 3.753 2.843 2.420 1.415 704 13.073 Norra mellersta Sverige 1.741 2.923 2.401 2.337 1.389 655 11.446 Norra Sverige 1.175 2.027 1.672 1.611 978 429 7.892 Södra mellersta Sverige 2.666 4.717 3.622 3.196 1.946 907 17.054 Skåne, Halland och Blekinge 1.614 2.945 2.408 2.295 1.501 705 11.468 Total 9.134 16.365 12.946 11.859 7.229 3.400 60.933 Sweden - Men Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Stockholm 779 1.524 1.193 985 611 394 5.486 Norra mellersta Sverige 608 1.140 1.027 911 583 392 4.661 Norra Sverige Södra mellersta Sverige Skåne, Halland och Bleking Total 413 720 645 633 426 241 3.078 1.031 1.871 1.497 1.260 865 557 7.081 643 1.124 1.000 909 684 440 4.800 3.474 6.379 5.362 4.698 3.169 2.024 25.106 Sweden - Women Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Stockholm 1.159 2.229 1.650 1.435 804 310 7.587 Norra mellersta Sverige 1.133 1.783 1.374 1.426 806 263 6.785 762 1.307 1.027 978 552 188 4.814 1.635 2.846 2.125 1.936 1.081 350 9.973 971 1.821 1.408 1.386 817 265 6.668 5.660 9.986 7.584 7.161 4.060 1.376 35.827 Norra Sverige Södra mellersta Sverige Skåne, Halland och Bleking Total YouGov Panel Norway Panel size: 31.294 Country data Population: 0-14 years: 15-64 years: 65 years +: GDP per capita: Daily internet usage: E-mail usage: 4,707,270 18% 66% 16% $55,300 81% 92% Source: CIA - The World Factbook & Statistics Denmark Norway - Total Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Oslo og Akershus 1.446 2.710 1.673 727 367 180 7.103 Rest Østland 1.355 1.609 1.223 750 429 224 5.590 Sørlandet 1.041 1.296 945 627 395 211 4.515 Vestlandet 1.938 2.627 1.534 832 426 220 7.577 Trøndelag/Nord-Norge 1.695 2.248 1.302 755 342 167 6.509 Total 7.475 10.490 6.677 3.691 1.959 1.002 31.294 Norway - Men Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Oslo og Akershus 600 991 720 334 205 134 2.984 Rest Østland 569 592 494 313 214 155 2.337 Sørlandet 441 495 387 303 226 153 2.005 Vestlandet 785 1.018 683 395 238 169 3.288 Trøndelag/Nord-Norge 687 875 562 373 204 118 2.819 3.082 3.971 2.846 1.718 1.087 729 13.433 Total Norway - Women Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Oslo og Akershus 846 1.719 953 393 162 46 4.119 Rest Østland 786 1.017 729 437 215 69 3.253 Sørlandet 600 801 558 324 169 58 2.510 Vestlandet 1.153 1.609 851 437 188 51 4.289 Trøndelag/Nord-Norge 1.008 1.373 740 382 138 49 3.690 Total 4.393 6.519 3.831 1.973 872 273 17.861 YouGov Panel Finland Panel size: 27.576 Country data Population: 0-14 years: 15-64 years: 65 years +: GDP per capita: Daily internet usage: E-mail usage: 5,262,930 16% 66.2% 17.8% $36,500 72% 89% Source: CIA - The World Factbook & Statistics Denmark Finland - Total Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Etelä-Suomi (South) 2.310 4.407 3.488 2.439 1.332 489 14.465 Länsi-Suomi + Ahvenanmaa (West) 1.211 2.480 1.606 1.010 569 167 7.043 Itä-Suomi (East) 560 1.018 535 462 225 64 2.864 Pohjois-Suomi (North) 583 1.146 713 451 243 68 3.204 4.664 9.051 6.342 4.362 2.369 788 27.576 Total Finland - Men Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ Etelä-Suomi (South) 839 1.499 1.426 1.004 591 274 5.633 Länsi-Suomi + Ahvenanmaa (West) 437 828 675 401 244 103 2.688 Itä-Suomi (East) 181 350 218 172 105 41 1.067 Pohjois-Suomi (North) 204 409 284 179 110 39 1.225 1.661 3.086 2.603 1.756 1.050 457 10.613 Total Finland - Women Age group 15-24 25-34 35-44 45-54 55-64 65+ ∑ 1.471 2.908 2.062 1.435 741 215 8.832 Länsi-Suomi + Ahvenanmaa (West) 774 1.652 931 609 325 64 4.355 Itä-Suomi (East) 379 668 317 290 120 23 1.797 Pohjois-Suomi (North) 379 737 429 272 133 29 1.979 3.003 5.965 3.739 2.606 1.319 331 16.963 Etelä-Suomi (South) Total