COURSE OUTLINE
THE OPEN UNIVERSITY OF TANZANIA
FACULTY OF BUINESS MANAGEMENT
DEPARTMENT OF LEADERSHIP AND GOVERNANCE
MASTER OF BUSINESS ADMINISTRATION PROGRAMME
OLG 613: PERFORMANCE AND REWARD MANAGEMENT
by
Chacha Matoka PhD.
1.0.
Introduction
This course is intended to provide students with skills for evaluating the performance
and potential of individual employees. It will also equip them with skills of carrying
out enumeration survey, designing and administering salary structures.
1.1 objective of the Course

To be able to discuss the corporate policy statement on performance and Reward

To be able to explain the role, uses and impact of performance management

To be able to discuss the corporate policy statement on performance and Reward

To be able to explain the role, uses and impact of performance management

To be able to discuss the process of performance Management including the 3600
feedback

To be able to identify and discuss the use of measures in performance Management

To be able to discuss the Reward strategy and types of reward

To be able to explain the responsibilities of reward management

To be able to discuss the process of job evaluation and grading

To be able to explain the methodology of remuneration survey cuss the process of
performance Management including the 3600 feedback
2.0
Course content
2.1 Lecture One: The basis of performance management
Subtopics
1.
2.
3.
4.
5.
6.
7.
Performance management defined
Aims of performance management
Characteristics of performance management
Understanding performance management
Guiding principles of performance management
Performance appraisal and performance management
Views on performance management
2.2 Lecture Two: Contingent Pay – Pay Progression: Rewarding Performance,
Competence and Contribution
Subtopics
1. Contingent Pay – General Considerations
2. Individual Contingent Pay
3. Bonus Schemes
4. Executive Annual Incentive Schemes
5. Employee and Executive Share Schemes
6. Team Rewards
7. Gain sharing – Sharing in Corporate Success
8. Profit Sharing
9. Recognition Schemes
10. Shop-floor Incentive and Bonus Schemes
11. Sales force Incentive Schemes
12. Other Cash Payments and Allowances
2.3 Lecture Three: The process of performance management
Subtopics
1. Performance management as a process
2. Performance management as a cycle
3. Performance agreements
4. Managing performance
5. throughout the year
6. Reviewing performance
7. Rating performance
8. Dealing with under-performers
9. Introducing performance management
2.4 Lecture Five: Fundamentals of Reward Management
Subtopics
1. Overview of Reward Management
2. Total Reward and Engaged Performance
3. Strategic Reward
4. Reward Policies
5. The Psychological Contract
6. Motivation and Financial and Non-financial Rewards
7. Factors Affecting Levels of Pay
8. Age Discrimination
2.5 Lecture Five: Employee benefits, pensions and allowances
Subtopics
1. Employee benefits
2. Occupational pension schemes
3. Allowances and other payments to employees
2.6 Lecture Six: The Evaluation and Development of Reward Processes
Subtopics
1. Evaluation of Reward Processes
2. Development of Reward Processes
2.7 Lecture Seven: Employee Benefits and Pensions
Subtopics
1. Employee Benefits
2. Flexible Benefits
3. Pensions
4. Tax Considerations
2.8 Lecture Eight: Managing Reward Processes
Subtopics
1.
2.
3.
4.
Reward Management Procedures
Communicating the Benefits
Developing and Introducing Reward Management
Processes – The Use of Consultants
2.9 Lecture Nine
: Reward management
Subtopics
1. Reward management defined
2. The aims of reward management
3. The philosophy of reward management
4. The elements of reward
5. management
6. Total reward
7. Reward management for directors
8. and executives
9. Reward management for sales staff
10. Paying manual workers
2.9 LECTURE Ten: Strategic reward
Subtopics
1. Reward strategy defined
2. Why has a reward strategy?
3. The structure of reward strategy
4. The content of reward strategy
5. Guiding principles
6. Developing reward strategy
7. Components of
8. an effective reward strategy
9. Reward strategy priorities
10. Examples of reward strategies
11. Implementing reward strategy
12. Reward strategy and line management capability
3.0.
Assessment
Timed Test = 30%
Final examination= 70%
4.0.
References
Armstrong Michael and Baron Angela (2000), performance management, Jaico Publishing
House,
Mumbai
Armstrong Michael (2006), performance Management, key strategies and practical
Guidelines 3rd ed, Kogan Page, London
Armstrong Michael (2005), Handbook for employee Reward Management and Practice 2 nd
ed, Kogan Page, London
Armstrong Michael & Murlis Helen (2007), Reward Management, A handbook of
Remuneration strategy and Practice Revised, 5th ed, Kogan Page, London.
Dessler Gary (2008), Human Resource Management 11th ed, Prentice Hall of India, New
Delhi
Gupta, C.B., (2008) Human Resource Management 9th ed, Sultan Chad &Sons, New Delhi
Thorpe Richard & Homan Gill (2000), Strategic Reward Systems, Prentice hall Financial
Times, New York
Torrington Derek (2005), Human Resource Management 6th ed, Financial Times Prentice
Hall, London