Performance Management
PMP 612S
PRESENTED BY: FIINA SHIMANENI VATUVA
Purpose of the session
The purpose of this session is to:
• Identify the challenges you are experiencing in
the learning process; and
• The unanswered questions in the different
learning units.
• Summarize the main learning outcomes in each
chapters
Learning framework
Study Unit 1: Performance Management and Reward Systems
Study Unit 2: Performance Management Process
Study Unit 3: Performance Management and Strategic Planning
Study Unit 4: Defining Performance and choosing a Measurement Approach
Study Unit 5: Measuring Results and Behaviours
Study Unit 6: Gathering Performance Information
Study Unit 7: Reward Systems
Learning framework – Key aspects
Study Unit 1
Performance Management and Reward Systems
in Context
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Definition of Performance Management (PM)
Distinguish PM from Perf Appraisal
The Performance Management Contribution
Disadvantages/Dangers of Poorly Implemented PM Systems
Definition of Reward Systems
Purposes of PM Systems
Characteristics of an Ideal PM System
Integration with Other Human Resources and Development Activities
Learning framework – Key aspects (cont.)
Study Unit 2
Performance Management Process
• Prerequisites
• Performance Planning
• Performance Execution
• Performance Assessment
• Performance Review
• Performance Renewal and
Recontracting
Learning framework – Key aspects (cont.)
Study Unit 3
Performance Management & Strategic Planning
• Definition and Purposes of Strategic Planning
• Linking Performance Management to the Strategic Plan
• Strategic Planning
• Developing Strategic Plans at the Unit Level
• Job Descriptions
• Individual and Team Performance
• Mission
• Vision
• Building Support
Learning framework – Key aspects (cont.)
Study Unit 4
Defining Performance
and
Choosing a Measurement Approach
• Defining Performance
• Determinants of Performance
• Performance Dimensions
• Approaches to Measuring
Performance
Learning framework – Key aspects (cont.)
Study Unit 5
Measuring Results and Behaviours
• Measuring Results
• Identify accountabilities
• Set objectives
• Determine standards of performance
• Measuring Behaviors
• Identify competencies
• Identify indicators
• Choose measurement system
Learning framework – Key aspects (cont.)
Study Unit 6
Gathering Performance Information
• Appraisal Forms
• Characteristics of Appraisal Forms
• Determining Overall Rating
• Appraisal Period and Number of
Meetings
Learning framework – Key aspects (cont.)
Study Unit 7
Reward Systems and Legal Issues
• Reward Systems
• Legal Issues
Exam Paper Layout
Two sections:
• Section A: 75%
 Marks ranging from 3-20
 Chapter 5-7
• Section B: 25%
 Marks ranging from 7-10
 Chapter 1-4
There is at least one question taken from each of these
chapters (1-4). To narrow down your reading, I have
highlighted the areas (in red) which you must not concentrate
on.
Tips for writing an examination paper
Step 1:
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Step 2:
Step 3:
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Step 4:
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Step 5:
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Read the guidelines and requirements of the examination paper before
you start answering the questions.
Read the question carefully.
Determine what is expected of you. This implies you need to:
o Identify the action verb in the questions;
o Identify the topic the question is dealing with; and
o Review the mark allocation for the questions.
Plan your response according to the requirements and mark allocation.
Ensure that you know the technical requirements of an essay, report and
presentation.
Read the answer/response carefully to ensure that it is correct and that
you have answered it comprehensively.