BUSINESS PLAN ABC TAXI SERVICE INC. Confidentiality Agreement The undersigned reader acknowledges that the information provided by _________________________ in this business plan is confidential; therefore, reader agrees not to disclose it without the express written permission of _________________________. It is acknowledged by reader that information to be furnished in this business plan is in all respects confidential in nature, other than information which is in the public domain through other means and that any disclosure or use of same by reader, may cause serious harm or damage to _________________________. Upon request, this document is to be immediately returned to _________________________. ___________________ Signature ___________________ Name (typed or printed) ___________________ Date This is a business plan. It does not imply an offering of securities. Table of Contents 1.0 Executive Summary ..............................................................................................................1 1.1 Mission .........................................................................................................................1 Chart: Highlights ........................................................................................................2 1.2 Objectives ....................................................................................................................2 2.0 Company Summary ..............................................................................................................2 2.1 Company Ownership ....................................................................................................2 2.2 Start-up Summary ........................................................................................................3 Table: Start-up ...........................................................................................................3 Table: Start-up Funding .............................................................................................4 Chart: Start-up ...........................................................................................................5 3.0 Services ................................................................................................................................5 4.0 Market Analysis Summary ....................................................................................................5 4.1 Market Segmentation ...................................................................................................5 Table: Market Analysis ..............................................................................................6 Chart: Market Analysis (Pie) ......................................................................................6 4.2 Target Market Segment Strategy .................................................................................6 4.3 Competition and Buying Patterns .................................................................................7 5.0 Strategy and Implementation Summary ...............................................................................7 5.1 Sales Strategy ..............................................................................................................8 5.1.1 Sales Forecast ..................................................................................................8 Chart: Sales Monthly .........................................................................................9 Chart: Sales by Year .........................................................................................9 Table: Sales Forecast .....................................................................................10 5.2 Competitive Edge .......................................................................................................10 5.3 Milestones ..................................................................................................................10 Table: Milestones.....................................................................................................11 6.0 Management Summary ......................................................................................................11 6.1 Personnel Plan ...........................................................................................................11 Table: Personnel......................................................................................................11 7.0 Financial Plan .....................................................................................................................11 7.1 Important Assumptions ..............................................................................................11 Table: General Assumptions ...................................................................................12 7.2 Break-even Analysis...................................................................................................12 Chart: Break-even Analysis .....................................................................................12 Table: Break-even Analysis .....................................................................................12 7.3 Projected Profit and Loss ...........................................................................................13 Table: Profit and Loss ..............................................................................................13 7.4 Projected Balance Sheet............................................................................................14 Table: Balance Sheet ..............................................................................................14 7.5 Projected Cash Flow ..................................................................................................15 Table: Cash Flow .....................................................................................................15 Chart: Cash..............................................................................................................16 7.6 Business Ratios .........................................................................................................16 Table: Ratios............................................................................................................17 Table: Sales Forecast .................................................................................................................1 Table: Personnel ........................................................................................................................2 Table: General Assumptions ......................................................................................................3 Page 1 Table of Contents Table: Profit and Loss.................................................................................................................4 Table: Cash Flow........................................................................................................................5 Table: Balance Sheet .................................................................................................................6 Page 2 ABC TAXI SERVICE INC. 1.0 Executive Summary ABC Taxi Service Inc is a Toronto-based tAXI service. ABCTSI provides limousine like service without the typical high limousine price. Although ABCTSI cars are not true stretch limousines, they are late model high-end luxury vehicles. ABCTSI is lead by Mohammed Hakim Zadah, a transportation industry veteran. ABCTSI has forecasted sales of $611,890 by year three PLUS MEMBERSHIPS AND DISPATCH FEES The Market and Services Offered The market is a large one with over 1.5 million potential customers The Competitive Edge ABCTSI recognizes that their key to success will be providing unmatched customer service. ABCTSI has infused the importance of customer service into the drivers' jobs by offering financial incentives to the drivers for superior service. This will ensure that the best customer service will be offered at every level and interaction with the company. Management Team ABCTSI was founded and is run by Mohammed Hakim Zadah. Mohammed began his transportation career as a taxi driver. Mohammed's logistics and customer service experience will be essential to the success of ABCTSI. The logistics experience will provide ABCTSI with hyper-efficient operations and the customer service experience will support their competitive edge. 1.1 Mission The Mission of ABC Taxi Servive Inc (ABCTSI) is to provide the customer the finest transportation service available. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall in to place. Our services will exceed the expectations of our customers. ABCTSI mission is to establish a universal licensing plan to be held only by owner operators. To have all or most of the taxi drivers under one main umbrella whereby they pay an annual membership fee and monthly dispatch fee to one orginazation. The drivers will by a mutal agreement between the management of ABCTSI and all the members, share in the profits of the corporation. Page 1 ABC TAXI SERVICE INC. 1.2 Objectives The objectives for the first three years of operation include: 1. 2. 3. 4. 5. To create a service-based company whose primary goal is to exceed customer's expectations. To increase customers by 20% per year through superior performance and word-ofmouth referrals. To develop a sustainable Taxi company serving the GTA To establish the only company in which it's members share in the profits To establish with the help of the Toronto government a Universal License for owner operators 2.0 Company Summary ABCTSI offers a general taxi service for the GTA. ABCTSI will offer their service 24 hours a day to most neighborhoods in the GTA. ABCTSI will be priced less than a limousine service but more than a group shuttle service. Mohammed Hakim Zadah will be working full time as the Manager and have four other employees. 2.1 Company Ownership ABCTSI is an Ontario corporation founded and owned by Mohammed Hakim Zadah. Page 2 ABC TAXI SERVICE INC. 2.2 Start-up Summary Table: Start-up Start-up Requirements Start-up Expenses Legal Stationery etc. Insurance Rent Computer Other Total Start-up Expenses $0 $0 $0 $0 $0 $0 $0 Start-up Assets Cash Required Other Current Assets Long-term Assets Total Assets $0 $0 $0 $0 Total Requirements $0 Page 3 ABC TAXI SERVICE INC. Table: Start-up Funding Start-up Funding Start-up Expenses to Fund Start-up Assets to Fund Total Funding Required Assets Non-cash Assets from Start-up Cash Requirements from Start-up Additional Cash Raised Cash Balance on Starting Date Total Assets $0 $0 $0 $0 $0 $35,000 $35,000 $35,000 Liabilities and Capital Liabilities Current Borrowing Long-term Liabilities Accounts Payable (Outstanding Bills) Other Current Liabilities (interest-free) Total Liabilities $0 $0 $0 $0 $0 Capital Planned Investment Investor 1 Other Additional Investment Requirement Total Planned Investment $35,000 $0 $0 $35,000 Loss at Start-up (Start-up Expenses) Total Capital $0 $35,000 Total Capital and Liabilities $35,000 Total Funding $35,000 Page 4 ABC TAXI SERVICE INC. 3.0 Services ABCTSI provides a general Taxi and Airport transportation solution for the GTA. ABCTSI can provide airport travel on short notice if cars are available, but they generally work with a reservation system. A customer would call up in advance and provide ABCTSI with flight information. ABCTSI would schedule the pick up time and then call and send an email to confirm the pickup. For pick up at the airport, ABCTSI would meet the customer outside of baggage claim after the customer has picked up their luggage and would drive them home. 4.0 Market Analysis Summary ABCTSI will be focusing on families as well as business travelers. Both groups will likely demand our services. The families will utilize our service because it is convenient and less expensive than if they drove themselves and paid for long-term parking of their car. Business travelers will use our service because it offers a limousine-like service (other than the fact that ABCTSI does not use limousines) where the traveler has a ride waiting for them when their planes comes in, but the service is less expensive than normal limousine services. Since the service is fairly comparable to a louisine service, companies will encourage their workers to utilize ABCTSI as a cost saving measure, particularly in this economic downturn. 4.1 Market Segmentation Our customers can be divided into two groups: families/individuals on pleasure trips, and business travelers. Page 5 ABC TAXI SERVICE INC. The first group is taking a trip for pleasure and will either be an individual or a family. Their choices are to either drive and park in long term parking, take a taxi, or use a limousine service. This group does not typically mind paying a bit more for a solution that takes care of their transportation to and from the airport. Since they are are on vacation, they appreciate having a service that gets them to the airport in a seamless way so they do not have to worry about anything. All they have to do is make the reservation and show up at the arranged pickup point. The second group is the business traveler. In the past a company would typically hire a limousine service to pick up their worker. The company would always pay for the service. With ABCTSI as an alternative, there is a transportation service that functions like a limousine (you can preschedule pickup dates and be taken directly home or to the airport) but without the overly fancy car and the associated high price. As companies are always looking at ways to cut costs, ABCTSI offers a very reasonable solution in terms of comfort and cost. The business traveler will not notice anything different with ABCTSI versus a limo service other than the vehicle they are traveling won't be a limo, but will still be a sufficiently large and comfortable car. Table: Market Analysis Market Analysis Potential Customers Individual/families Business travelers Total Growth 9% 8% 8.58% 2011 2012 2013 2014 2015 578,000 425,000 1,003,000 630,020 459,000 1,089,020 686,722 495,720 1,182,442 748,527 535,378 1,283,905 815,894 578,208 1,394,102 CAGR 9.00% 8.00% 8.58% 4.2 Target Market Segment Strategy ABCTSI will be targeting these two groups because they consistently travel, and ABCTSI solution makes traveling easy for them. While a slow economy has some effect on travel. In general north Americans tend to travel more each year, this trend beginning in the early 1980s. These Page 6 ABC TAXI SERVICE INC. groups are particularly attractive to ABCTSI because they will always need to get to the airport and they are willing to pay a bit extra for the luxury of having someone take them there instead of being required to get themselves there. Please note, however, ABCTSI is only slightly more expensive for trips under four days; over four days it is more cost effective to use ABCTSI. Compared to driving a personal vehicle and paying for long-term parking. In regard to the business customers, it is generally accepted practice for the company to provide the transportation for their employees. For trips over four days, there is no question that ABCTSI is more cost effective. Under four days ABCTSI service is slightly more expensive than driving oneself and parking, however, companies are more than willing to pay a bit extra as their employee is giving up a decent amount of their free time to go on the trip for work and the business recognizes and appreciates this. Of course for the companies already willing to pay limousine prices, ABCTSI will appear as a way of reducing travel costs with no appreciable loss in service quality. 4.3 Competition and Buying Patterns Currently in Toronto there are several competing Taxi and airport transportation systems: 1. 2. 3. 4. Public transportation: TTC provides rapid transit service to the airport. While this is an inexpensive alternative there are several disadvantages. The service does not run all hours of the night. Taxi service: Taxis do provide service to and from the airport, however, travelers cannot book the trip in advance, forcing them to call right before they want to travel. The level of service is inconsistent from taxi service to taxi service as well as from occasion to occasion. Taxis can also be quite expensive if city dwellers are going out to the suburbs. Airport parking: Airport parking can be cost effective if it is for fewer than four days. Driving oneself has the advantage of not having to deal with anyone else, the flip side to this however is they must do everything for themselves. Lastly, there is always the risk of damage to their car when it is parked and all airport parking facilities have drivers sign a waiver absolving the lot from responsibility if anything happens to the car. Shuttle service: This option packs a few different people into a van and takes them to the airport. This is a less expensive option, however, it takes longer to make the commute due to the other customers that are traveling Additionally, travelers lose out on the personalized service relative to ABCTSI or a limousine service. The buying patterns of these services vary based on the length of the trip, who is paying for it, and if it is a last minute or planned in advance trip. The longer the trip, the more economical a transportation option is relative to airport parking. A large percentage of business travelers use an upscale airport transportation solution like ABCTSI or a limousine service for their employees. People who are just scraping by to go on vacation are likely to choose the least costly option, public transportation. Lastly, if the trip is planned at the last minute, taxi service might be the only option however, ABCTSI will offer last minute rides if cars are available. 5.0 Strategy and Implementation Summary ABCTSI's marketing/sales strategy will be two pronged, one to address each of our two segmented targeted groups: 1. Families/individuals: In addition to some advertising, we will be working with associations such as CAA and other community groups to try to build up a network of users.ABCTSI believes that working with these groups will provide us with steady flow of Page 7 ABC TAXI SERVICE INC. 2. customers. Additionally, since a lot of these groups have close knit among member referrals will be quite powerful when they are coming from a member who already has established a trust bond with other organizational members. Business travelers: ABCTSI will be contacting the travel department of many of the different companies in Toronto that have a lot of employees traveling and informing them about our service and offering them an introductory discount. This will be an important segment to win over as companies routinely have employees traveling throughout the year. Businesses are also valuable because once the initial contact is made, the relationship can be turned into a steady stream of business. 5.1 Sales Strategy As stated earlier, we will be going after both families/individuals as well as business travelers. ABCTSI will have a different strategy for each group. For the individuals, ABCTSI will use contacts through membership associations and clubs to build customers. Customers that are a part of an association tend to put more trust in a service provider when the service provider is aligned with the association. ABCTSI will offer a discount for the association members to try to build up a following. Our selling spiel will be total convenience at a cost that is competitive with the price that they currently pay when they leave their car in the parking lot. Offering the ability to schedule in advance pick up from home and then pick up from airport should be a big selling point. People like convenience, and people are willing to pay for conveniences. One phone call to arrange all of your transport needs to the airport is quite a convenience. Our strategy of wooing the business travelers will be a campaign to introduce ABCTSI to the different travel departments of the larger companies in the area. The initial contact will be a letter/brochure describing our services along with a pricing guide. ABCTSI will then follow that up with a phone call to try to receive a commitment from the company. By including the pricing information within the brochure, ABCTSI believes that this will catch the eyes of the companies' travel departments as they are acutely aware of the costs that they are paying now and ABCTSI believes that they can convert the lead into a customer by offering essentially the same service of a limo company at a reduced rate. 5.1.1 Sales Forecast The first month will be spent setting up the business. It is unlikely that everything will be ready to go so that we could begin to take fares. By month two the business office will be in order, brochures will have been sent out and ABCTSI will have been working with associations to create visibility for the company. ABCTSI will have two drivers and will be paying a base monthly wage on the assumption that ABCTSI wants to have the drivers ready when fares come up but there is not likely to be enough fares to support the wages of the two drivers. Page 8 ABC TAXI SERVICE INC. Page 9 ABC TAXI SERVICE INC. Table: Sales Forecast Sales Forecast Sales Individuals/families Business Travellers Memberships Dispatch Fees Total Sales Direct Cost of Sales Individuals/families Business travelers Subtotal Direct Cost of Sales FY 2012 FY 2013 FY 2014 $72,000 $60,000 $60,000 $60,000 $252,000 $53,900 $66,000 $150,000 $150,000 $419,900 $59,290 $72,600 $240,000 $240,000 $611,890 FY 2012 $22,050 $27,000 $49,050 FY 2013 $24,255 $29,700 $53,955 FY 2014 $26,681 $32,670 $59,351 5.2 Competitive Edge ABCTSI competitive advantage will be based on an incentive system that rewards the drivers/ members economically when they achieve good service, develop repeat customers and act in a team fashion instead of competing against other company drivers. This incentive system will reward drivers when: 1. 2. 3. 4. The company receives positive feedback about the driver (a feedback system will be set up). The customer is turned into a repeat customer. The driver develops new customers. The driver acts in manners that are team based instead of for individual gain. Through this complicated but purposeful system, ABCTSI is incentivizing behavior that they believe will help the company succeed, while not rewarding behavior that is destructive to the company. 5.3 Milestones ABCTSI will have several milestones to aim for: 1. 2. 3. 4. 5. 6. Business plan completion. This will be done as a road map for the organization. While we do not need a business plan to raise capital, it will be an indispensable tool for the ongoing performance and improvement of the company. Set up office. Profitability. Bringing on board the fourth driver. Establish the universal license Attract 300 members in the first year and 800 by year three Page 10 ABC TAXI SERVICE INC. Table: Milestones Milestones Milestone Business plan completion Set up office Profitability Fourth drive hired Totals Start Date 31/10/2011 31/10/2011 31/10/2011 31/10/2011 End Date 30/11/2011 30/11/2011 30/11/2011 30/11/2011 Budget $0 $0 $0 $0 $0 Manager ABC ABC ABC ABC Department Department Department Department Department 6.0 Management Summary ABC Taxi Service Inc. is owned and operated by Mohammed Hakim Zadah. He has over 15 years experiance in the taxi service industry. 6.1 Personnel Plan The staff will consist of Mohammed working full time in the back office. Mohammed will be responsible for setting up the appointments as well as the marketing to develop customers. By month two, Mohammed will be bringing on board a part-time employee to help him out in answering the phones and setting up appointments for fares. Month two will also bring two drivers to ABCTSI. The head count will remain the same until month five when a third driver will be brought on board. Lastly, month 11 will see a fourth driver brought on board. Table: Personnel Personnel Plan Mohammed Part-time employee Driver Total People FY 2012 $36,000 $8,800 $20,600 6 FY 2013 $36,000 $16,500 $21,600 6 FY 2014 $36,000 $16,500 $21,600 6 Total Payroll $65,400 $74,100 $74,100 7.0 Financial Plan The following sections will detail important financial information. 7.1 Important Assumptions The following table highlights some of the important financial assumptions for ABCTSI. Page 11 ABC TAXI SERVICE INC. Table: General Assumptions General Assumptions Plan Month Current Interest Rate Long-term Interest Rate Tax Rate Other FY 2012 1 8.00% 8.00% 18.00% 0 FY 2013 2 8.00% 8.00% 18.00% 0 FY 2014 3 8.00% 8.00% 18.00% 0 7.2 Break-even Analysis The Break-even Analysis indicates that ABCTSI must have $15,016 in revenue to break even. Table: Break-even Analysis Break-even Analysis Monthly Revenue Break-even $16,101 Assumptions: Average Percent Variable Cost Estimated Monthly Fixed Cost 19% $12,967 Page 12 ABC TAXI SERVICE INC. 7.3 Projected Profit and Loss The following table will indicate projected profit and loss. Table: Profit and Loss Pro Forma Profit and Loss Sales Direct Cost of Sales Other Total Cost of Sales FY 2012 $252,000 $49,050 $0 $49,050 FY 2013 $419,900 $53,955 $0 $53,955 FY 2014 $611,890 $59,351 $0 $59,351 Gross Margin Gross Margin % $202,950 80.54% $365,945 87.15% $552,539 90.30% $65,400 $3,100 $28,500 $600 $1,200 $5,400 $6,000 $5,400 $40,000 $74,100 $3,600 $51,300 $600 $1,200 $5,400 $6,000 $5,800 $100,000 $74,100 $3,600 $41,040 $600 $1,200 $5,400 $6,000 $6,000 $160,000 $155,600 $248,000 $297,940 Profit Before Interest and Taxes EBITDA Interest Expense Taxes Incurred $47,350 $75,850 $21,920 $4,577 $117,945 $169,245 $20,080 $17,616 $254,599 $295,639 $18,160 $42,559 Net Profit Net Profit/Sales $20,853 8.27% $80,249 19.11% $193,880 31.69% Expenses Payroll Sales and Marketing and Other Expenses Depreciation Web site maintenance Utilities Insurance Rent Payroll Taxes Members profit allocation Total Operating Expenses Page 13 ABC TAXI SERVICE INC. 7.4 Projected Balance Sheet The following table will indicate the projected balance sheet. Table: Balance Sheet Pro Forma Balance Sheet FY 2012 FY 2013 FY 2014 Current Assets Cash Other Current Assets Total Current Assets $143,628 $0 $143,628 $227,512 $0 $227,512 $445,715 $0 $445,715 Long-term Assets Long-term Assets Accumulated Depreciation Total Long-term Assets Total Assets $285,000 $28,500 $256,500 $400,128 $285,000 $79,800 $205,200 $432,712 $285,000 $120,840 $164,160 $609,875 FY 2012 FY 2013 FY 2014 Current Liabilities Accounts Payable Current Borrowing Other Current Liabilities Subtotal Current Liabilities $41,275 $263,000 $40,000 $344,275 $17,610 $239,000 $40,000 $296,610 $24,893 $215,000 $40,000 $279,893 Long-term Liabilities Total Liabilities $0 $344,275 $0 $296,610 $0 $279,893 Paid-in Capital Retained Earnings Earnings Total Capital Total Liabilities and Capital $35,000 $0 $20,853 $55,853 $400,128 $35,000 $20,853 $80,249 $136,102 $432,712 $35,000 $101,102 $193,880 $329,982 $609,875 $55,853 $136,102 $329,982 Assets Liabilities and Capital Net Worth Page 14 ABC TAXI SERVICE INC. 7.5 Projected Cash Flow The following chart and table will indicate projected cash flow. Table: Cash Flow Pro Forma Cash Flow FY 2012 FY 2013 FY 2014 Cash from Operations Cash Sales Subtotal Cash from Operations $252,000 $252,000 $419,900 $419,900 $611,890 $611,890 Additional Cash Received Sales Tax, VAT, HST/GST Received New Current Borrowing New Other Liabilities (interest-free) New Long-term Liabilities Sales of Other Current Assets Sales of Long-term Assets New Investment Received Subtotal Cash Received $0 $285,000 $40,000 $0 $0 $0 $0 $577,000 $0 $0 $0 $0 $0 $0 $0 $419,900 $0 $0 $0 $0 $0 $0 $0 $611,890 FY 2012 FY 2013 FY 2014 Expenditures from Operations Cash Spending Bill Payments Subtotal Spent on Operations $65,400 $95,972 $161,372 $74,100 $237,916 $312,016 $74,100 $295,586 $369,686 Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets Purchase Long-term Assets Dividends Subtotal Cash Spent $0 $22,000 $0 $0 $0 $285,000 $0 $468,372 $0 $24,000 $0 $0 $0 $0 $0 $336,016 $0 $24,000 $0 $0 $0 $0 $0 $393,686 Net Cash Flow Cash Balance $108,628 $143,628 $83,884 $227,512 $218,204 $445,715 Cash Received Expenditures Page 15 ABC TAXI SERVICE INC. 7.6 Business Ratios The business ratios table below is generated by the planning software using the interconnected tables. Standard industry ratios, based upon Standard Industrial Classification Code (SIC) 4111, Local and Suburban Transit, are shown for comparison. Page 16 ABC TAXI SERVICE INC. Table: Ratios Ratio Analysis Sales Growth FY 2012 n.a. FY 2013 66.63% FY 2014 45.72% Industry Profile 3.70% Percent of Total Assets Other Current Assets Total Current Assets Long-term Assets Total Assets 0.00% 35.90% 64.10% 100.00% 0.00% 52.58% 47.42% 100.00% 0.00% 73.08% 26.92% 100.00% 45.30% 64.40% 35.60% 100.00% 86.04% 0.00% 86.04% 13.96% 68.55% 0.00% 68.55% 31.45% 45.89% 0.00% 45.89% 54.11% 31.20% 25.20% 56.40% 43.60% 100.00% 80.54% 86.04% 0.36% 18.79% 100.00% 87.15% 65.37% 0.21% 28.09% 100.00% 90.30% 60.12% 0.19% 41.61% 100.00% 66.70% 46.50% 0.50% 2.90% 0.42 0.42 86.04% 45.53% 6.36% 0.77 0.77 68.55% 71.91% 22.62% 1.59 1.59 45.89% 71.65% 38.77% 1.61 1.17 56.40% 4.60% 10.50% FY 2012 8.27% 37.34% FY 2013 19.11% 58.96% FY 2014 31.69% 58.75% n.a n.a Activity Ratios Accounts Payable Turnover Payment Days Total Asset Turnover 3.33 27 0.63 12.17 50 0.97 12.17 26 1.00 n.a n.a n.a Debt Ratios Debt to Net Worth Current Liab. to Liab. 6.16 1.00 2.18 1.00 0.85 1.00 n.a n.a ($200,647) 2.16 ($69,098) 5.87 $165,822 14.02 n.a n.a 1.59 86% 0.42 4.51 0.00 1.03 69% 0.77 3.09 0.00 1.00 46% 1.59 1.85 0.00 n.a n.a n.a n.a n.a Current Liabilities Long-term Liabilities Total Liabilities Net Worth Percent of Sales Sales Gross Margin Selling, General & Administrative Expenses Advertising Expenses Profit Before Interest and Taxes Main Ratios Current Quick Total Debt to Total Assets Pre-tax Return on Net Worth Pre-tax Return on Assets Additional Ratios Net Profit Margin Return on Equity Liquidity Ratios Net Working Capital Interest Coverage Additional Ratios Assets to Sales Current Debt/Total Assets Acid Test Sales/Net Worth Dividend Payout Page 17 Appendix Table: Sales Forecast Sales Forecast Sales Individuals/families Business Travellers Memberships Dispatch Fees Total Sales Direct Cost of Sales Individuals/families Business travelers Subtotal Direct Cost of Sales Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct $4,000 $4,000 $5,000 $5,000 $18,000 $4,000 $4,000 $5,000 $5,000 $18,000 $4,000 $4,000 $5,000 $5,000 $18,000 $5,000 $4,000 $5,000 $5,000 $19,000 $5,000 $5,000 $5,000 $5,000 $20,000 $6,000 $5,000 $5,000 $5,000 $21,000 $6,000 $5,000 $5,000 $5,000 $21,000 $7,000 $5,000 $5,000 $5,000 $22,000 $7,000 $6,000 $5,000 $5,000 $23,000 $8,000 $6,000 $5,000 $5,000 $24,000 $8,000 $6,000 $5,000 $5,000 $24,000 $8,000 $6,000 $5,000 $5,000 $24,000 Nov $1,350 $1,800 $3,150 Dec $1,350 $1,800 $3,150 Jan $1,350 $1,800 $3,150 Feb $1,800 $1,800 $3,600 Mar $1,800 $2,250 $4,050 Apr $1,800 $2,250 $4,050 May $1,800 $2,250 $4,050 Jun $1,800 $2,250 $4,050 Jul $2,250 $2,700 $4,950 Aug $2,250 $2,700 $4,950 Sep $2,250 $2,700 $4,950 Oct $2,250 $2,700 $4,950 Page 1 Appendix Table: Personnel Personnel Plan Mohammed Part-time employee Driver Total People Total Payroll 0% 0% 0% Nov $3,000 $0 $0 1 Dec $3,000 $800 $2,200 4 Jan $3,000 $800 $2,200 4 Feb $3,000 $800 $1,800 4 Mar $3,000 $800 $1,800 5 Apr $3,000 $800 $1,800 5 May $3,000 $800 $1,800 5 Jun $3,000 $800 $1,800 5 Jul $3,000 $800 $1,800 5 Aug $3,000 $800 $1,800 5 Sep $3,000 $800 $1,800 6 Oct $3,000 $800 $1,800 6 $3,000 $6,000 $6,000 $5,600 $5,600 $5,600 $5,600 $5,600 $5,600 $5,600 $5,600 $5,600 Page 2 Appendix Table: General Assumptions General Assumptions Plan Month Current Interest Rate Long-term Interest Rate Tax Rate Other Nov 1 8.00% 8.00% 18.00% 0 Dec 2 8.00% 8.00% 18.00% 0 Jan 3 8.00% 8.00% 18.00% 0 Feb 4 8.00% 8.00% 18.00% 0 Mar 5 8.00% 8.00% 18.00% 0 Apr 6 8.00% 8.00% 18.00% 0 May 7 8.00% 8.00% 18.00% 0 Jun 8 8.00% 8.00% 18.00% 0 Jul 9 8.00% 8.00% 18.00% 0 Aug 10 8.00% 8.00% 18.00% 0 Sep 11 8.00% 8.00% 18.00% 0 Oct 12 8.00% 8.00% 18.00% 0 Page 3 Appendix Table: Profit and Loss Pro Forma Profit and Loss Sales Direct Cost of Sales Other Total Cost of Sales Nov $18,000 $3,150 $0 $3,150 Dec $18,000 $3,150 $0 $3,150 Jan $18,000 $3,150 $0 $3,150 Feb $19,000 $3,600 $0 $3,600 Mar $20,000 $4,050 $0 $4,050 Apr $21,000 $4,050 $0 $4,050 May $21,000 $4,050 $0 $4,050 Jun $22,000 $4,050 $0 $4,050 Jul $23,000 $4,950 $0 $4,950 Aug $24,000 $4,950 $0 $4,950 Sep $24,000 $4,950 $0 $4,950 Oct $24,000 $4,950 $0 $4,950 Gross Margin Gross Margin % $14,850 82.50% $14,850 82.50% $14,850 82.50% $15,400 81.05% $15,950 79.75% $16,950 80.71% $16,950 80.71% $17,950 81.59% $18,050 78.48% $19,050 79.38% $19,050 79.38% $19,050 79.38% $3,000 $150 $6,000 $175 $6,000 $200 $5,600 $225 $5,600 $250 $5,600 $300 $5,600 $300 $5,600 $300 $5,600 $300 $5,600 $300 $5,600 $300 $5,600 $300 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $0 $2,375 $50 $100 $450 $500 $450 $40,000 $7,075 $10,100 $10,125 $9,750 $9,775 $9,825 $9,825 $9,825 $9,825 $9,825 $9,825 $49,825 Profit Before Interest and Taxes EBITDA Interest Expense Taxes Incurred $7,775 $10,150 $1,900 $1,058 $4,750 $7,125 $1,887 $515 $4,725 $7,100 $1,873 $513 $5,650 $8,025 $1,860 $682 $6,175 $8,550 $1,847 $779 $7,125 $9,500 $1,833 $953 $7,125 $9,500 $1,820 $955 $8,125 $10,500 $1,807 $1,137 $8,225 $10,600 $1,793 $1,158 $9,225 $11,600 $1,780 $1,340 $9,225 $11,600 $1,767 $1,343 ($30,775) ($28,400) $1,753 ($5,855) Net Profit Net Profit/Sales $4,818 26.76% $2,348 13.04% $2,338 12.99% $3,108 16.36% $3,549 17.75% $4,339 20.66% $4,350 20.71% $5,181 23.55% $5,274 22.93% $6,105 25.44% $6,116 25.48% ($26,673) -111.14% Expenses Payroll Sales and Marketing and Other Expenses Depreciation Web site maintenance Utilities Insurance Rent Payroll Taxes Members profit allocation Total Operating Expenses 15% Page 4 Appendix Table: Cash Flow Pro Forma Cash Flow Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct $18,000 $18,000 $18,000 $18,000 $18,000 $18,000 $19,000 $19,000 $20,000 $20,000 $21,000 $21,000 $21,000 $21,000 $22,000 $22,000 $23,000 $23,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $0 $285,000 $40,000 $0 $0 $0 $0 $343,000 $0 $0 $0 $0 $0 $0 $0 $18,000 $0 $0 $0 $0 $0 $0 $0 $18,000 $0 $0 $0 $0 $0 $0 $0 $19,000 $0 $0 $0 $0 $0 $0 $0 $20,000 $0 $0 $0 $0 $0 $0 $0 $21,000 $0 $0 $0 $0 $0 $0 $0 $21,000 $0 $0 $0 $0 $0 $0 $0 $22,000 $0 $0 $0 $0 $0 $0 $0 $23,000 $0 $0 $0 $0 $0 $0 $0 $24,000 $0 $0 $0 $0 $0 $0 $0 $24,000 $0 $0 $0 $0 $0 $0 $0 $24,000 Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct $3,000 $260 $3,260 $6,000 $7,790 $13,790 $6,000 $7,277 $13,277 $5,600 $7,308 $12,908 $5,600 $7,936 $13,536 $5,600 $8,483 $14,083 $5,600 $8,685 $14,285 $5,600 $8,681 $14,281 $5,600 $8,874 $14,474 $5,600 $9,757 $15,357 $5,600 $9,920 $15,520 $5,600 $11,002 $16,602 $0 $0 $0 $0 $0 $285,000 $0 $288,260 $0 $2,000 $0 $0 $0 $0 $0 $15,790 $0 $2,000 $0 $0 $0 $0 $0 $15,277 $0 $2,000 $0 $0 $0 $0 $0 $14,908 $0 $2,000 $0 $0 $0 $0 $0 $15,536 $0 $2,000 $0 $0 $0 $0 $0 $16,083 $0 $2,000 $0 $0 $0 $0 $0 $16,285 $0 $2,000 $0 $0 $0 $0 $0 $16,281 $0 $2,000 $0 $0 $0 $0 $0 $16,474 $0 $2,000 $0 $0 $0 $0 $0 $17,357 $0 $2,000 $0 $0 $0 $0 $0 $17,520 $0 $2,000 $0 $0 $0 $0 $0 $18,602 $54,740 $89,740 $2,210 $91,950 $2,723 $94,673 $4,092 $98,765 $4,464 $103,229 $4,917 $108,146 $4,715 $112,861 $5,719 $118,580 $6,526 $125,106 $6,643 $131,749 $6,480 $138,230 $5,398 $143,628 Cash Received Cash from Operations Cash Sales Subtotal Cash from Operations Additional Cash Received Sales Tax, VAT, HST/GST Received New Current Borrowing New Other Liabilities (interest-free) New Long-term Liabilities Sales of Other Current Assets Sales of Long-term Assets New Investment Received Subtotal Cash Received Expenditures Expenditures from Operations Cash Spending Bill Payments Subtotal Spent on Operations Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets Purchase Long-term Assets Dividends Subtotal Cash Spent Net Cash Flow Cash Balance 0.00% Page 5 Appendix Table: Balance Sheet Pro Forma Balance Sheet Assets Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Starting Balances Current Assets Cash Other Current Assets Total Current Assets $35,000 $0 $35,000 $89,740 $0 $89,740 $91,950 $0 $91,950 $94,673 $0 $94,673 $98,765 $0 $98,765 $103,229 $0 $103,229 $108,146 $0 $108,146 $112,861 $0 $112,861 $118,580 $0 $118,580 $125,106 $0 $125,106 $131,749 $0 $131,749 $138,230 $0 $138,230 $143,628 $0 $143,628 Long-term Assets Long-term Assets Accumulated Depreciation Total Long-term Assets Total Assets $0 $0 $0 $35,000 $285,000 $2,375 $282,625 $372,365 $285,000 $4,750 $280,250 $372,200 $285,000 $7,125 $277,875 $372,548 $285,000 $9,500 $275,500 $374,265 $285,000 $11,875 $273,125 $376,354 $285,000 $14,250 $270,750 $378,896 $285,000 $16,625 $268,375 $381,236 $285,000 $19,000 $266,000 $384,580 $285,000 $21,375 $263,625 $388,731 $285,000 $23,750 $261,250 $392,999 $285,000 $26,125 $258,875 $397,105 $285,000 $28,500 $256,500 $400,128 Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Liabilities and Capital Current Liabilities Accounts Payable Current Borrowing Other Current Liabilities Subtotal Current Liabilities $0 $0 $0 $0 $7,547 $285,000 $40,000 $332,547 $7,034 $283,000 $40,000 $330,034 $7,044 $281,000 $40,000 $328,044 $7,653 $279,000 $40,000 $326,653 $8,193 $277,000 $40,000 $325,193 $8,396 $275,000 $40,000 $323,396 $8,386 $273,000 $40,000 $321,386 $8,549 $271,000 $40,000 $319,549 $9,426 $269,000 $40,000 $318,426 $9,589 $267,000 $40,000 $316,589 $9,579 $265,000 $40,000 $314,579 $41,275 $263,000 $40,000 $344,275 Long-term Liabilities Total Liabilities $0 $0 $0 $332,547 $0 $330,034 $0 $328,044 $0 $326,653 $0 $325,193 $0 $323,396 $0 $321,386 $0 $319,549 $0 $318,426 $0 $316,589 $0 $314,579 $0 $344,275 Paid-in Capital Retained Earnings Earnings Total Capital Total Liabilities and Capital $35,000 $0 $0 $35,000 $35,000 $35,000 $0 $4,818 $39,818 $372,365 $35,000 $0 $7,165 $42,165 $372,200 $35,000 $0 $9,504 $44,504 $372,548 $35,000 $0 $12,612 $47,612 $374,265 $35,000 $0 $16,161 $51,161 $376,354 $35,000 $0 $20,500 $55,500 $378,896 $35,000 $0 $24,850 $59,850 $381,236 $35,000 $0 $30,031 $65,031 $384,580 $35,000 $0 $35,305 $70,305 $388,731 $35,000 $0 $41,410 $76,410 $392,999 $35,000 $0 $47,526 $82,526 $397,105 $35,000 $0 $20,853 $55,853 $400,128 Net Worth $35,000 $39,818 $42,165 $44,504 $47,612 $51,161 $55,500 $59,850 $65,031 $70,305 $76,410 $82,526 $55,853 Page 6