cVidya Managed Services
ProVide™ - Delivery Services
Flexibility is the Key
The competitive landscape in which telecom operators do business continues to grow increasingly complex and dynamic.
With technology pushing the market forward, the traditional approach to addressing business challenges through costly
and long term turn key projects is becoming outdated and operators are adopting more dynamic ways of optimizing
their operations and achieving quicker ROI. Addressing business challenges is an ongoing process which must also allow
for flexibility and precise control. Operators are seeking solutions and support that decisively address their needs and
produce impressive results in the short term while also forming part of a long term strategy for success.
Meeting your Objectives Precisely, Quickly and Cost Effectively
cVidya’s ProVide Delivery Services are designed to be as flexible as possible to ‘dovetail’ into the customers operations.
cVidya experts manage, design, build and provide solutions that are delivered based on industry leading agile methodology
in regular short cycles to optimize operations and achieve quick business benefits and results, without disrupting business
operations. This innovative approach allows for solutions to be scalable to suit the requirements and priorities of each
customer whether the quarterly planned or the On-Demand critical ones.
cVidya teams work with customers to set the business objectives, understand the business outcome and establish the
technical scope and road map of the delivery cycles. The project methodology structure consists of detailed analysis,
design, implementation and stability phases, which form the foundations of each delivery cycle.
ProVide™
Delivery
Services
cVidya
Managed
Services
ProTect™
Post
Production
Services
ProGress™
Strategic &
Business Analysis
Services
ProVide Delivery Services Benefits
Agile methodology and flexible strategy to optimize effectiveness
Lower TCO (Total Cost of Ownership)
Fully scalable process with continuous coverage expansion at customer’s pace
Adaptation of existing scope to the dynamic nature of the Telecom services
Fulfilment of new requirements on top of existing scope
Short term deliveries and implementation result with quick ROI
Quick drops regularly add value to the organisation (quarterly recommended)
Simple “business requirement to scope” implementation (technical conversion)
Smooth cVidya License platform migration management
Engagement options may be in-house or externally managed
Reduce risks associated with sequential solution delivery approach
ProVide Delivery Services Features and Scope
Working in close synergy with the telecom provider mid to senior management, the cVidya team directly addresses the
customers’ business needs by providing short term product customizations in quarterly cycles. These cycles include
analysis, design, implementation, testing, and rollout phases. Following every cycle drop to production, the service
ensures that the delivery adapts immediately as changes occur. This flexibility permits customers to always have full and
clear visibility of the tasks, priorities and progress. Parallel service streams are added in order to handle any increase in the
size of the operation.
ProVide Delivery Services can be either a standalone service or a pillar of an ‘all in house’ Managed Services approach,
integrating seamlessly with cVidya Managed Services offering that further includes:
ProTect™ - Post Production Services
ProGress™ - Strategic & Business Analysis Services
When combined, these three pillars provide a comprehensive operational coverage for any Telecom organization.
ProVide Features
Comprehensive business requirements gathering
Technical analysis
Designing the solution
Management of the development cycle roadmap with the customer
Adapting the roadmap to changes and priorities
Managing the implementation experts, QA, and Post Production team (optional)
Providing the technical documentation, status and progress reports
Coordinating with cVidya’s other Managed Services to integrate the entire activity into the full Managed Services
engagement when applicable
Why cVidya?
Domain expertise
Global presence
Recognized leader in Revenue Analytics solutions
Proven results with various and vast operational client base
Complementary business consulting
Proven track record and expertise in solutions delivery
Supports SaaS and on-premise delivery
About cVidya
cVidya is a leading supplier of Revenue Analytics solutions to communications and digital service providers. Utilizing a big data technology platform
and analytical applications, cVidya solutions optimize profits and support decision-making. cVidya’s Risk Management, Revenue Assurance, Fraud
Management, Marketing Analytics and Sales Performance Management solutions enable over 150 customers around the world to achieve rapid ROI.
Follow us on Linkedin, Twitter, Facebook or visit us at www.cvidya.com and YouTube.
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