cVidya Managed Services ProVide™ - Delivery Services Flexibility is the Key The competitive landscape in which telecom operators do business continues to grow increasingly complex and dynamic. With technology pushing the market forward, the traditional approach to addressing business challenges through costly and long term turn key projects is becoming outdated and operators are adopting more dynamic ways of optimizing their operations and achieving quicker ROI. Addressing business challenges is an ongoing process which must also allow for flexibility and precise control. Operators are seeking solutions and support that decisively address their needs and produce impressive results in the short term while also forming part of a long term strategy for success. Meeting your Objectives Precisely, Quickly and Cost Effectively cVidya’s ProVide Delivery Services are designed to be as flexible as possible to ‘dovetail’ into the customers operations. cVidya experts manage, design, build and provide solutions that are delivered based on industry leading agile methodology in regular short cycles to optimize operations and achieve quick business benefits and results, without disrupting business operations. This innovative approach allows for solutions to be scalable to suit the requirements and priorities of each customer whether the quarterly planned or the On-Demand critical ones. cVidya teams work with customers to set the business objectives, understand the business outcome and establish the technical scope and road map of the delivery cycles. The project methodology structure consists of detailed analysis, design, implementation and stability phases, which form the foundations of each delivery cycle. ProVide™ Delivery Services cVidya Managed Services ProTect™ Post Production Services ProGress™ Strategic & Business Analysis Services ProVide Delivery Services Benefits Agile methodology and flexible strategy to optimize effectiveness Lower TCO (Total Cost of Ownership) Fully scalable process with continuous coverage expansion at customer’s pace Adaptation of existing scope to the dynamic nature of the Telecom services Fulfilment of new requirements on top of existing scope Short term deliveries and implementation result with quick ROI Quick drops regularly add value to the organisation (quarterly recommended) Simple “business requirement to scope” implementation (technical conversion) Smooth cVidya License platform migration management Engagement options may be in-house or externally managed Reduce risks associated with sequential solution delivery approach ProVide Delivery Services Features and Scope Working in close synergy with the telecom provider mid to senior management, the cVidya team directly addresses the customers’ business needs by providing short term product customizations in quarterly cycles. These cycles include analysis, design, implementation, testing, and rollout phases. Following every cycle drop to production, the service ensures that the delivery adapts immediately as changes occur. This flexibility permits customers to always have full and clear visibility of the tasks, priorities and progress. Parallel service streams are added in order to handle any increase in the size of the operation. ProVide Delivery Services can be either a standalone service or a pillar of an ‘all in house’ Managed Services approach, integrating seamlessly with cVidya Managed Services offering that further includes: ProTect™ - Post Production Services ProGress™ - Strategic & Business Analysis Services When combined, these three pillars provide a comprehensive operational coverage for any Telecom organization. ProVide Features Comprehensive business requirements gathering Technical analysis Designing the solution Management of the development cycle roadmap with the customer Adapting the roadmap to changes and priorities Managing the implementation experts, QA, and Post Production team (optional) Providing the technical documentation, status and progress reports Coordinating with cVidya’s other Managed Services to integrate the entire activity into the full Managed Services engagement when applicable Why cVidya? Domain expertise Global presence Recognized leader in Revenue Analytics solutions Proven results with various and vast operational client base Complementary business consulting Proven track record and expertise in solutions delivery Supports SaaS and on-premise delivery About cVidya cVidya is a leading supplier of Revenue Analytics solutions to communications and digital service providers. Utilizing a big data technology platform and analytical applications, cVidya solutions optimize profits and support decision-making. cVidya’s Risk Management, Revenue Assurance, Fraud Management, Marketing Analytics and Sales Performance Management solutions enable over 150 customers around the world to achieve rapid ROI. Follow us on Linkedin, Twitter, Facebook or visit us at www.cvidya.com and YouTube. UK Office 205 A High St. West Wickham Kent BR4 0PH, UK T: +44.203.514.7507 Israel Office 3 Sapir St. , Ampa Bldg. P.O.B 12003 Herzliya, 46733, Israel T: +972.9.973.4000 Worldwide Presence Canada, Mexico, Guatemala, Spain, Germany, Ukraine, Macedonia, South Africa, India, and Hong Kong For additional information, please contact info@cvidya.com. © Copyright by cVidya Networks, 2013. All rights reserved worldwide. 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