Personalised learning and support in large chemistry classes Background Three passions are driving the design and delivery of learning and teaching in our first year chemistry courses: (i) a desire to instil a love of chemistry and science; (ii) a desire to maximise student learning through developing the most effective and appropriate teaching styles by blending of face-to-face and online approaches, and (iii) a desire to enhance and support the first year experience and transition to university. Our innovative approach was introduced to address long term problems with engagement, high attrition and failure rates and to attempt to reverse the (inter)national decline in the number of students choosing to continue their chemistry studies. It seeks to involve every student in social, active and inquiry focussed learning, using the best aspects of physical and online classrooms. We use assessment and engagement data to personalise feedback, to provide support for each individual and to develop adaptive learning environments. Our classes are large and our infrastructure is traditional: over 2000 students take our courses each semester in our steeply tiered theatres. Active pre-class learning Carefully scaffolded, partial ‘flipping’ of the course was trialled in 2012 and implemented fully in 2013. Pre-class activities ensure students have a good understanding of key ideas but are designed to carefully balance rewards for those who complete them whilst not disenfranchising those who do not. They allow content to be removed from face-toface classes and provide engagement data for the personalised support initiatives. Many topics in chemistry are better suited to online delivery, as students can absorb content in small packages, master ideas by practicing problems and use formative feedback to confront misconceptions. Students complete 1 or 2 pre-lecture tutorials, including a 3-5 minute video, and a mastery quiz each week. A database containing many thousands of questions is semi-automatically generated to feed a number of quiz styles, including multiple choice, short answer and drag and drop. Example online quizzes from CHEM1001 (further examples and associated tutorials are available at http://firstyear.chem.usyd.edu.au/iChem/). Active in-class learning The lectures in each course follow the consistent lesson plan below. Each lecture includes an instructor-led mini-review of the previous class with some review questions for students followed by a series of segments involving 10-12 minute mini-lectures, chemical demonstrations and 4-5 minute worksheet-based group tasks and feedback. The rotation and pacing has been optimised for keeping students engaged in class. It allows variation for learners and teacher whilst ensuring that both have a structure to work within. The mix provides both a coherent story to be developed by the lecturer with students getting immediate practice, feedback and peer support. Lesson plan for lectures showing student (unshaded) and teacher (shaded) activities Stills from video used for new lecturers at Sydney showing activities our classes (YouTube: goo.gl/74UzAl) Worksheets are ideal for chemistry: to succeed as scientists and chemists, students need to inquire, to problem solve, to draw and write using symbols and notations and to work in groups to build a joint understanding of the sometimes abstract concepts. Examples of typical worksheets are given below. They use the ‘POGIL’ approach * , adapted to our class sizes and rooms. Group answers are then shared via a response device: the two-way feedback being used to direct the nature of the next activity. We use the free “Socrative” system†. Alongside these activities, each lecture also incorporates at least one chemical demonstration. These are extremely popular with students and provide an excellent way to show the link between the chemical concept being studied and real phenomena. They are also good as a refresher and for entertainment. As shown in the worksheet below, the demonstrations themselves can form part of a worksheet activity, leading to interactive lecture demonstrations, with students learning how to observe and record experimental results and link these with the theoretical concepts of the lecture. * https://pogil.org/ † http://www.socrative.com/ In class quiz Example worksheet from CHEM1001 lectures. As much as possible, the learning also translates into physical activity, such as through kinaesthetic approaches to the principles of thermodynamics and spectroscopy. Dance routine for the vibrations of a molecule Our students live predominately at home and commute to the campus each day. The in-class work deliberately provides valuable time for face-to-face conversations and for the development of friendship and study groups. As discussed below, we exploit the power of mobile devices to carry these conversations online but know the importance of personal interactions for wellbeing in the first weeks of semester. Evidence for the effectiveness of our classroom is in the ‘Evidence’ document. Active online learning The online environment can be used for students to learn in ways not possible in the classroom. We provide a wide range of tutorials, quizzes, games and simulations including: • • • Simultations and tutorials (firstyear.chem.usyd.edu.au/fychemistry/iChem/) Chemical calculators (firstyear.chem.usyd.edu.au /fychemistry/calculators/) Games (firstyear.chem.usyd.edu.au /fychemistry/games/) We also use the online environment to develop research, academic and information skills within authentic, real world assessments. In semester 1, students undertake a 3 weeks assignment on the scientific evidence for global warming, using the primary literature and the ‘Web of Science’ for the first time. In semester 2, students undertake an assignment on organic spectroscopy, developing critical thinking skills and dealing with uncertainty in a research setting. They use the ‘Cambridge Crystallographic Database’, a fantastically rich source of rich data on millions of chemicals used by researchers across the globe. Students access the research database to develop information skills whilst immersed in a task about patterns in molecular structures Socialising learning online Conversations: Alongside the social environment of our physical classrooms, we utilise a highly active discussion forums, using the free Piazza app‡. By planting seed questions to encourage participation, each discussion forum is highly active with around 8000 posts per semester. Each course also has an active Twitter feed, containing links to all new resources and announcements. Crowd sourcing of resources: There are a huge number of resources available across the web supporting our topics: the problem is how finding the good ones and keeping up. For each topic, students are encouraged to find and then share resources they find using software similar to that used in news aggregation sites. Resources contributed in this way are automatically tagged using the official topic and learning outcome descriptors and are then voted as “useful” or “useless” by the students. This approach not only leads to productive way of curating useful resources from across the internet, it also helps to promote student ownership of their learning. ‡ https://piazza.com Crowd sourcing, tagging and ranking of resources Personalised feedback Opportunities for students and instructors to receive informal feedback on progress are built into all of the activities described above. More formal in-semester feedback is given through multiple-choice tutorial quizzes. Prompt, detailed and, crucially, individualised feedback is delivered to each student within 24 hours of the assessment. Each student’s feedback contains statistical information on their performance relative to the rest of the class, individualised explanations for each incorrect answer built using the correct answer and the particular distractor chosen, and detailed suggestions on useful resources based on topics the student has performed poorly on. The tutorial quizzes are taken in around 80 different classes during the assessment weeks, involving a teaching team of around 25 tutors. At the same time as the student feedback is generated, class-by-class feedback is constructed and made available to the teachers. By obtaining such immediate feedback on their class’s performance, each teacher is able to act in the next class on weaknesses and misconceptions that arise. Evidence for the effectiveness of this approach to feedback is included in the ‘Evidence’ document. Personalised support Each student in the class receives a series of personalised emails, from enrolment through to unit results. These are addressed by first name to each student and are individualised according to available data (such as degree and previous results). More targeted advice is sent with each quiz feedback email, including how to obtain remedial support, for those with poor or declining performance. Assessment results, including pre-lecture and tutorial quiz results, are combined with engagement data, such as laboratory class attendance and login data, to provide rich ‘early warning’ information. Students deemed ‘at risk’ are identified and messaged before crucial enrolment deadlines, with those not responding then contacted by telephone by Student Services and offered support. Personalised learning environment and resources The pre-lecture and tutorial quiz results provide detailed information on the knowledge of each student. This is not limited to what they don’t know: careful choice of distractors and tagging of questions by topic can build a picture of misconceptions. Each learning object described above is similarly tagged by topic and so the student data can be used to match provide students with a unique set of resources personalised to their performance. Resources adapted for each student according to performance The eLearning site viewed by each student is different and adapts during the semester as new assessment information adds to the data.