December 2013 FOUNDATIONNEWS THE FOUNDATION WISHES YOU A HAPPY HOLIDAY SEASON CAL POLY POMONA FOUNDATION, INC. 1 PUBLISHED BY: Cal Poly Pomona Foundation. Inc. Ph: 909-869-2912 Fx: 909-869-4549 WHAT YOU SPEND ON CAMPUS … STAYS ON CAMPUS Surplus funds generated by all Cal Poly Pomona Foundation operations go back to the University to provide financial and facility resources to benefit students, faculty and staff. 2013 Holiday Closure The Foundation Administrative offices located in Building 55 (Financial Services, Grants and Contracts, Employment Services, Dining Services, Real Estate, Marketing, and Administration) will be closed two weeks for the holidays from Monday, December 23, 2013 through Sunday, January 5, 2014. Farewell, Dr. Edwin A. Barnes foundation.csupomona.edu 2 Cal Poly Pomona and the Cal Poly Pomona Foundation honors Dr. Edwin A. Barnes in his retirement by placing a street sign within the Innovation Village Project named Ed Barnes Way. Dr. Barnes has been instrumental in the initiation and eventual development of the 65 acres now known as Innovation Village and it is fitting that his name is placed within the project in a special way. The Foundation thanks Ed for his support over the years and wishes him well in his retirement. Mark Your Calendars! upcoming events ... December 12/2-12/13 Holiday Sale at Bronco Bookstore 12/2-12/6 Student Appreciation Week 12/5-12/13 Bronco Bookstore Buyback 12/6 Last Day of Fall Quarter 12/10 Los Olivos’ Holiday Luncheon 12/13 Last Day of Fall Quarter 12/23-1/3/2014 Foundation Closed 12/25 Christmas Day 12/31 New Year’s Eve January 1/1/2014 New Year’s Day 2014 1/6 Foundation Reopens/ Winter Quarter Begins 1/6-1/13 Bronco Bookstore Buyback 1/20 Martin Luther King, Jr. Day 1/24 Spring Faculty Acquisition 1/31 Mid Year Inventory 3 News From Employment Services ... As most of you know, Foundation had the Kaiser “Mobile Health Vehicle” visit Foundation on October 30. The goal of the Mobile Health Vehicle was to assist Foundation employees with their individual goals of remaining in good physical condition, mainly by offering personal biometrics screening. They also gave free flu shots which reduced the need for employees to take time away from their job to accomplish this important task. By all accounts, having the Kaiser Mobile Health Vehicle on site during our benefits open enrollment was a positive event for Foundation employees. We are already planning to have a similar event for next year’s open enrollment and are hopeful Kaiser will participate again. Speaking of next year, Foundation Board of Director’s approved an increase in the amount we receive for “Flex Dollars.” The annual amount will increase from $600 to $660 for each employee eligible for this benefit. The Board also approved a modified holiday schedule for Foundation employees during the month of December. They have agreed to give benefited employees a “Foundation” paid holiday on December 24, 2013. (It does not apply for 2014.) This allows many Foundation offices to close from December 20, 2013 and return on January 6, 2014. Those employees who will also be off on December 23rd will need to use a vacation day, personal holiday, or take the day off without pay. Please be sure to check with your immediate supervisor to verify your specific work schedule since some Foundation departments will actually be open during the holiday shutdown schedule. HR/Payroll/Timekeeper System Update… As many of you know, in March 2013, our human resources information system and timekeeper system (Kronos) 4 became inaccessible from outside of the campus environment, which removed functionality designed to access the system from outside of campus. We are happy to report that by January 2014 we will have that functionality returned to all users—and there will be no need to use VPN. The timing of returning this functionality is ideal since many employees like to view their W2 information online while at home instead of waiting for it to arrive in the mail. Although the function is not available yet, we are highly confident it will return in January. We do not know when W2s will be available, but please know we are dependent on tax updates from Kronos before we generate them; as soon as we get those updates, we will issue and distribute W2s. As a friendly reminder, now is a great time to go into Employee Self-Service and update your address—we do not want to send your W2 to the wrong address… Employment Services is also creating a WebEx library, which will be short WebEx presentations on the most common processes handled in Employment Services. The first WebEx is already posted on our website and it explains the process of hiring a fulltime employee at Foundation. While we still want customers to contact our department for their needs, many processes we complete in Employment Services do not change much over time, and those processes are ideal to have a short WebEx for reference and for instructional purposes. If you have any suggestions on WebEx’s material, please notify Angelique Hernandez at ext. 2953. Foundation Financial and Employment Services Focus Group Meeting Tuesday, December 10, 2013 | 9:00 a.m. — 11:00 a.m. | KW Auditorium This meeting is for individuals responsible for Foundation accounts. The emphasis will be on improving communications and account holders’ understanding of policies and procedures as well as providing a forum to exchange ideas. We will be discussing the following topics: • • • • • 2014-15 Budget Process Reimbursement/Travel/Services Webform Financial Services Updates Grants and Contracts Website Update Reports • • • • • Navigating the New Desktop Campus User Login One Solution & WebEx/Doc Locations PCI DSS Compliance-Gap Analysis Current Topics in Employment Services Following will be an open forum for any questions, comments, and suggestions. We hope you have the opportunity to participate as we plan to discuss numerous ideas. Light refreshments will be provided. Please RSVP to Debra Poe at drpoe@csupomona.edu. Agenda Presenter Subject Time DAVID PRENOVOST Senior Managing Director/CFO 2014-15 Budget Process 9:00 HALEH MINAKARY Reimbursement/Travel/Services Webform General Business Manager Financial Services Updates 9:30 DEBBIE SCHROEDER-LINTHICUM Grants and Contracts Manager Grants and Contracts Manager Website update 10:00 KAREN SANDOVAL Financial Analyst DEBRA CHAVEZ Financial Systems Analyst Reports Navigating the New Desktop Campus User Login/One Solution & WebEx/Doc locations 10:15 RANDY TOWNSEND Director Information Technology PCI DSS Compliance –Gap Analysis 10:30 DENNIS MILLER Chief Employment Officer/Managing Director Current Topics in Employment Services 10:45 5 Congratulations, Emeritus Recipients! This year’s Staff Emeritus Reception took place on Tuesday, November 12 in Ursa Minor at the Bronco Student Center. Established in 1981, the staff emeritus title is awarded to retiring employees who meet certain criteria, including a minimum of 10 years of service to the University, outstanding performance in a position, demonstrated support of university programs, beneficial support of university philosophy, exceptional personal contribution to the university, and active participation in university-wide activities. Staff emeritus privileges include gratis parking, use of the library, admission to campus events, and use of facilities and discount coupons upon personal presentation of an emeritus I.D. card. Congratulations to the following retired Foundation employees who were granted staff emeritus status! • Jack Ferrero – Bronco Bookstore • David Matheson – Central Facilities • LaVena Reyes – Accounting • Brett Roth – Dining Services A Note of Gratitude ... Dear Foundation, Thank you so much for your contribution to the Amelia Hammond scholarship & Emeritus ceremony. The recipients were thrilled to receive your Los Olivos mug, lunch coupons, and the CPP 75th anniversary t-shirt coupon. As always, the Foundation has shown its support and commitment to our CPP staff and to Staff Council. We truly appreciate this. Sincerely, Becky Pepping, C.P.M. CPPB Buyer III, Procurement & Support Services 6 Engineering a Quick Fix On Thursday, November 14 at 2 p.m., Foundation’s Anne McLoughlin, Executive Assistant to Executive Director Paul Storey, received a frantic phone call. It was Matt Pleines, an Environmental Engineering student who was running the Environmental Engineering Fair to take place the next day on campus. The Fair’s theme is to achieve sustainability on an individual level, thereby magnifying the positive effects on the environment. As host to 220 local high school students, water conservation was to be a major part of the education component, and Matt needed to demonstrate the concept and practical usage of personal reusable water bottles. He had been promised enough water bottles by an outside vendor, but they only came through with 50; he turned to the Foundation for help. Anne consulted with Aaron Neilson, Interim Director of Dining Services, and during their conversation, he reached over to his bookcase shelf and handed her a Village Housing water bottle, given to new residents of the Village during move-in. Eureka! But would Ken Fisher, Foundation’s University Village Housing Director, have enough for this horde of high schoolers? Ken did indeed; Aaron picked up four cases of bottles and brought them to Anne’s office for Matt to pick up the next morning before the students arrived. Foundation’s teamwork to the rescue! Matt was pleased to send us photos to show us the newly sustainable visitors, the Cal Poly Pomona AVID (Advancement Via Individual Determination) tutors—he is a former AVID student himself—and their presentation display. 7 Student Intern Receives Second Scholarship Cal Poly Pomona student Steven Saunders has received a prestigious scholarship for the second time this year. In May 2013, Steven, who works at Cushman & Wakefield as a brokerage intern on the team that leases Innovation Village, received the 2013 Society of Industrial and Office Realtors (SIOR) scholarship award for $2,500. Steven has now been awarded the Citrus Valley Community Awareness – Dale Colby scholarship in the amount of $1,000. This scholarship was given to him by the California Association of REALTORS Scholarship Foundation Trustees. In addition to his recent scholarship, Steven is currently working with a prospective tenant who may move into the wet lab at CTTi in Innovation Village. Innovation Village and the rest of the Cal Poly Pomona Foundation congratulate Steven on his success! Vista Market George Foreman Grill Giveaway Congratulations to Cal Poly Pomona student Arman Kahlon who won a brand new George Foreman Grill from Vista Market’s Pepsi Giveaway! Participants simply entered their name into the drawing for a chance to win. The winner was announced in mid-November. Congratulations, Arman! Enjoy your new George Foreman Grill! Vista Market Manager Johnny Recinos gives winner Arman Kahlon his new George Foreman Grill. 8 Shop24 Is Now Open at The Village Shop24, the first fully automated refrigerated convenience store designed to enable 24/7 accessible consumer purchasing, has made its debut at the University Village. Installation of the automated convenience store commenced on Tuesday, November 19 and was in full operation by Saturday, November 23. Shop24 offers various items that are found in traditional convenience stores, including snacks, drinks, and personal care items. With the installation of Shop24, Village residents now have a place within walking distance to purchase food and other supplies. Shop24 is located near the Village’s Community Center. To further enhance the excitement of Shop24, the University Village is currently organizing a competition for Village residents. To enter the competition, participants must take a picture in front of the newly installed automated convenience store and post it on the Village Facebook page or Instagram with the hashtag #cppvillage. Once the competition closes on Monday, December 2, all submitted photos will be compiled into an album on Facebook and the pictures that receive the most “likes” will win one of the six Bronco gift cards available. The largest prize is a $50 gift card. Good luck to all Village participants! Los Olivos Caters Children Center’s Event Los Olivos helped celebrate the Children’s Center’s annual Thanksgiving luncheon on Wednesday, November 20 at 11:00 a.m. by catering a variety of savory dishes. Around 150 children and 75 parents/staff attended the event, which took place in Ursa Minor at the Bronco Student Center. Los Olivos prepared many traditional Thanksgiving cuisines including stuffing topped with sliced turkey, mashed potatoes, giblet gravy, steamed vegetables, dinner rolls, and cranberry sauce. Los Olivos looks forward to the opportunity to assist the Children’s Center again next year. 9 Starbucks Implements Playbook In mid-November, Cal Poly Pomona’s Starbucks staff began training for the Playbook program, which will be fully implemented by the end of January 2014. According to Starbucks Manager Marcela Wong, Playbook is a new way of thinking about how to staff and deploy baristas to meet customer needs. “It is an integrated approach that reinvents the way we assign and balance work and engage our baristas to continually improve store operations,” states Marcela. “Each store manager is empowered to adapt to their stores unique needs.” Starbucks staff gather for a photo during Playbook training. Starbucks District Manager Sheila Morales declares that Cal Poly Pomona was chosen as the Playbook seed store because of its higher sales volume. “There is an existing opportunity to enhance the customer and barista experience, balance the work, increase productivity, and grow transactions,” states Sheila. “Playbook would enable [the Cal Poly Pomona] team to better solve problems in the store.” With Playbook, the work environment is calmer and less burdensome, roles and responsibilities are clearer, and all partners take a role in solving store problems. Customers also get an improved experience with the Playbook program; the stores remain clean, service is consistent, and products are always available and of the highest quality. In addition, Playbook gives Starbucks an increased business opportunity by improving the ability to focus on labor to meet customer demand. During their training, Cal Poly Pomona Starbucks employees were given all the tools and information they need to successfully launch Playbook. They completed in-store simulations and participated in role play to better prepare themselves for the transition. The entire training process takes about 45 days. 10 High Contrast, High Impact – New Bookstore Signs On the last day of October as CPP students and staff showed off their Halloween costumes, Bronco Bookstore ‘dressed up’ its entrance from the atrium with a bold new sign. Although the external doors to Bldg. 66 are labeled ‘Bronco Bookstore,’ the entrance to the store itself has been bare for years. Changing that was the first step in what will be a year-long process of updating the bookstore’s appearance and ‘brand.’ Icon Sign designed, fabricated, and installed the channel letters for the entrance sign, and installed them on October 31. Connecting the wiring for the backlighting the sign took a few more days, but the end results made a real impact (below). Additionally, Icon installed new brushed aluminum signs for key areas inside the store designed to focus customer attention (top right). The bookstore ‘makeover’ is just getting started — keep an eye out over the coming months for new color schemes, updated displays, and a Verizon pop-up store within the store. 11 Johnny Recinos Employee Profile Title: Vista Market Manager Job Description: My job contributes to Vista Market’s success by assisting the Operations Manager in executing all store operations. I also assist and supervise a team of store partners to create and maintain the Vista Market experience for our customers and employees. Length of Employment: 7 years working for Foundation Dining Services (6 years as a student and 1 year as a full-time employee). What I like about my job: I enjoy researching and analyzing product to keep up with exciting new items for Vista Market and our residents. I also like keeping a friendly environment and making work fun and efficient for my employees, superiors, and myself. Career goal: To continue my education and receive my master’s in business. I would also like to expand my knowledge in marketing and learn how to advertise while achieving a direct connection with the customer/ consumer. Length of commute: 10 miles I have a talent for ... graphic design and its direct connection with advertising and marketing. I am also talented in the skills of soccer and I am a pool shark. My biggest challenge is ... tossing a crumbled up piece of paper into a trashcan. My biggest achievement is ... becoming a college graduate and preparing myself to go for my master’s. Favorite childhood memory: drawing my imagination on my sketchpad and learning about agriculture from my father. Favorite food on campus: Although it does not exist anymore, Vista Café. That place made the best breakfast burritos and the most amazing manager specials. No one would ever guess: that I am a mixed media artist. On weekends, I love to ... go on road trips. Exploring California is endless if you are truly interested in the geography of the golden state. 12 13 All-Hands Meeting November 6, 2013 | University Village - Recreation Center | 3:00 p.m. Paul Storey, Executive Director • • • • • • • Paul thanked everyone for coming to the first All Hands Meeting of the academic year. This is the 75th Anniversary of Cal Poly Pomona. The President is very happy with the overall performance of the Foundation. Suggestions for improvement are welcome and encouraged Cal Poly is always looking for opportunities to expand the campus and is currently looking into acquiring the Lanterman property. The NACAS annual conference group toured Cal Poly campus and was very impressed with our operations. Ed Barnes, Vice President of Administrative Affairs, is retiring and will be replaced by Steven Garcia. Clint Aase, Director of Bronco Bookstore • • • • • • • Introduced new Computer Store Manager Brian Fetterman. Computer programs on sale for full time Foundation employees thru payroll deduction. Forms are on Employment Services website. 75th Anniversary t-shirts in stock for $7.95, long sleeve $9.95. New computer services available to repair broken screens for I-Pads, I-Phones, etc. Coming soon: fully functional Verizon store in the bookstore. New lighted sign being installed in front of bookstore. The exterior of the building has been painted and looks great. Edwin Santiago, Director of Marketing • • • 14 There will be a Foundation photo shoot after the meeting. The Marketing department is working on the biennial report. Hot Dog Caper video was shown and very well received. Aaron Neilson, Interim Director of Dining Services • • • • Introduced new managers: Cody Medina, Operations Manager for Vista Market and Denny’s Martha De Alba-Denny’s Manager Kevin Pang-Denny’s Assistant Manager Johnny Recinos-Vista Market Manager Marcella Wong-Starbucks Manager Lea Schwimmer-Starbucks Assistant Manager Anthony Iniguez-Poly Trolley Manager Dining Services is doing very well and becoming more efficient Brewery coming in March or April to CTTi in partnership with Collins College Shop 24 - A robotic convenience store coming to the Village Dave Laxamana, Assistant Director, Community Standards spoke on behalf of Director Ken Fisher • • • • • • Introduced new Managers; Beau Keen, Area Director Giovanna Rojas, Community Development Specialist Ryan Gold, IT Technician Room check in’s went well for the beginning of the school year. Apartments are at 100% capacity with a waiting list. The residential survey will be launched soon. Installed new camera/security system. Customer service training for staff is ongoing. Laura Elliott, Kellogg West Sales Manager spoke on behalf of Director Cameron Edmonds • KW exterior renovations to the Crestview Building are complete. David Prenovost, CFO and Senior Managing Director • • • • • • Introduced Derek Davis, IT Technician The upcoming CSU Grants & Contracts Audit was cancelled Financial Facts newsletter has information on ONESolution updates and is worth reading January 27, 2014 is the “go live” date for new accounting software ONESolution The Grants & Contracts website has been upgraded Financial and Employment Services Focus Group meeting is 12/10/13 at KW Auditorium 15 Sandra Vaughan-Acton, Director of Real Estate • • • • • • • Introduced Yvonne Lujan, new Assistant Property Manager. Exteriors of Bronco Bookstore and CTTi have been painted. Building 55 will be painted next. Three homes are available for sale at Fair Oaks Walk. There are no homes available in the Kellogg Tract. Innovation Village received an Association of University Real Estate Officials Award. The award recognizes an institution for an innovative, cost effective project which has had a significant positive impact on a university and is a model for others to follow. Sandy shared a marketing video for Innovation Village. Dennis Miller, Chief Employment Officer • • • • • • Benefits Open Enrollment Fair was last week. The Kaiser mobile came and gave out free flu shots. Flex Dollars proposed to increase by $5 per month to $55. New Kronos touch terminals are being used to clock in and out. Short online presentations will become available to assist with the hiring process . Foundation will be closed for the holidays 12/23/13 thru 1/3/14. All Hands meeting ended at 4:00 p.m. 16