Management 4
Course Description
Course Number
School
Name(s) of Degree Course(s)
Type of Degree
Name of Module / Major / Minor
Module Level
Module Type
ECTS Credits
Total study time in hours
(contact lessons, guided and
individual self-study)
Responsible Lecturer
Organizational Behavior II
IM-020104S2.SN/09
School of Business
Business Administration (International Management)
Bachelor of Science
Management 4 (Total 4 ECTS-Credits)
B
I
A
S
C
R
M
2 ECTS-Credits
Contact lessons: 24 hrs (12 weeks, 2 hrs of lecture per week)
Self-study:
36 hrs
Total
60 hrs
Telephone/E-Mail
Objectives
Contents
In this course, you will strengthen your understanding of human behavior in organizational contexts, with a focus on
group and organizational processes and actions.
Each student should be able to:
•
understand different types of groups and teams
•
demonstrate a basic understanding of power and politics in
•
organizations
•
understand the most important power/influence tactics
•
describe the causes & consequences of political behavior
•
demonstrate an understanding of organizational culture
and
•
its common characteristics
•
understand factors that create and sustain an organization's
•
culture
•
explain how culture is transmitted to employees
•
describe forces that act as stimulants to change
•
explain the sources of resistance to change
•
describe the four main approaches to managing organiza
•
tional change
•
demonstrate a basic understanding of stress and its
pos-sible
•
sources
•
describe the individual and organizational approaches
to managing stress
1. Foundations of Group Behavior, Chapter 9
Defining and classifying groups, The Five-Stage Group-Development Model, The Punctuated-Equilibrium Model, Group
Properties (Roles, Norms, Status, Size, Cohesiveness),
Group Decision-Making (Groups versus the individual),
Groupthink and Groupshift, Group Decision-Making Techniques)
2. Understanding Work Teams, Chapter 10
Differences between groups and teams, Types of teams
(Problem-solving teams, Self-managed work teams, Crossfunctional teams, Virtual teams), Creating effective teams
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(Context, Composition, Work design, Process); Turning individuals into team players, Beware: Teams aren't always the
answer
3. Power and Politics, Chapter 14
Part 1: Power: Definition of power, Contrasting leadership and
power, Bases of power (Formal power and personal power),
The dependency postulate (Importance, scarcity, non-substitutability), The nine power/influence tactics, Sexual harassment: Unequal power in the workplace
Part 2: Politics: Power in action, Definition of organizational
politics, The reality of politics; Causes and consequences of
political behavior (Individual/organizational factors), Employee
responses to organizational politics; Impression management
4. Organizational Culture. Chapter 17
Institutionalization: A forerunner of culture, Definition of organizational culture, Strong versus weak cultures, Culture versus
formalization, Culture's functions; Culture as a liability (Barriers to change/diversity/acquisitions and mergers), Creating
and sustaining culture, Keeping a culture alive (Selection, Top
Management, Socialization), How employees learn culture
(Stories, Rituals, Material Symbols, Language); Creating a
positive organizational culture
Language
5. Organizational Change and Stress Management, Ch. 19
Part 1: Organizational Change: Forces for change, Planned
change, Resistance to change, Overcoming resistance to
change, The politics of change, Approaches to managing
organizational change (Lewin's three-step model, Kotter's
eight-step plan for implementing change, Action research,
Org.development), Creating a culture of change (Stimulating a
culture of innovation, Creating a learning organization)
Part 2: Stress Management: What is stress? (Definition), Potential sources of stress (A model of stress), Individual differences, Consequences of stress, Managing stress
- Lectures
- Class discussions
- Group work/case studies
- Presentations
English
Assessment(s)
Written examination: 60 minutes
Methods
Weight: according to no. of credits
Date of module examination: End of semester
References
Required Book
ORGANIZATIONAL BEHAVIOR, European Edition, 2010,
by Stephen P. Robbins, Timothy A. Judge, Timothy T. Campbell; Publisher: Pearson, ISBN 0-273-73963-8
Further Reading
Handouts (distributed by the lecturer)
General Requirements or
Previous Module(s) / Course(s)
Subsequent Module(s)/Course (s)
Organizational Behavior I (Management 2)
-
Remarks
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