LAPORAN 2002 laporan tahunan • a n n u a l r e p o r t TA H U N A N A written instrument legally executed by which a man makes disposition of his estate to take effect after his demise. Suatu dokumen sah yang membolehkan seseorang membuat peraturan mengenai pembahagian harta selepas meninggal dunia. 2002 ANNUAL REPORT AMANAH (Co. Reg No. 344986-V) BERHAD Tingkat 10, Wisma Amanah Raya Berhad, No 15 Jalan Sri Semantan 1, Off Jalan Semantan, Bukit Damansara, 50508 Kuala Lumpur, Malaysia. Tel: +6(03) 2096 1000, 2095 9933, 2095 3232 Faks: +6(03) 2095 2704 E-Mel: sales@arb.com.my Laman Web: www.arb.com.my RAYA AMANAH RAYA BERHAD Rakan Amanah Anda O n e ’s c o l l e c t i v e a s s e t s a n d l i a b i l i t i e s . Kesemua aset dan liabiliti terkumpul. F i r m b e l i e f i n t h e h o n e s t y, v e r a c i t y, j u s t i c e , s t r e n g t h o f s o m e o n e o r s o m e t h i n g . Pegangan kukuh kepada kejujuran, kebenaran, keadilan, kekuatan seseorang atau benda. 2002 laporan tahunan • annual report Kandungan Contents 1 Notis Mesyuarat Agung Tahunan Ketujuh Notice of the Seventh Annual General Meeting 2 Maklumat Korporat Corporate Information 3 Struktur Korporat Corporate Structure 4 Profil Korporat Corporate Profile 9 Detik-detik Kejayaan Milestones 10 Lembaga Pengarah Board of Directors 13 Pengurusan Kanan Senior Management 17 Rangkaian Cawangan ARB ARB’s Branch Network 18 Terma Rujukan Jawatankuasa Audit dan Pemeriksaan Terms of Reference of the Audit and Review Committee 20 Struktur Organisasi Organisation Structure 21 Ringkasan 5 Tahun Kewangan Korporat 5 Year Corporate Financial Highlights 22 Perutusan Pengerusi Message from the Chairman 26 Dari Meja Pengarah Urusan From the Desk of the Managing Director RASIONAL / RATIONALE Menjamin kesejahteraan kewangan bagi keluarga dan badan korporat Providing Financial Security for Families and Corporations Selama 81 tahun, ARB telah membina nama yang cemerlang sebagai penjaga dan pelindung aset-aset orang perseorangan dan korporat. Khidmat yang fleksibel dan pelbagai menjadi teras kejayaan ini. Serentak itu, ARB memainkan peranan yang penting dalam masyarakat. Satu-satunya institusi peramanahan yang unggul di negara, ARB bertanggungjawab mewujudkan kesedaran dan pemahaman mendalam mengenai amanah, wasiat dan pentadbiran harta pusaka. Kami percaya bahawa khidmat ARB memberi kesejahteraan kewangan dan mengeratkan lagi perpaduan keluarga. Imej pada kulit laporan melambangkan dedikasi ARB dalam usaha menyediakan kesejahteraan kewangan kepada pelanggan perseorangan dan korporat. Penggunaan catatan kamus yang kreatif sebagai latarbelakang melambangkan peranan ARB sebagai sumber pengetahuan bagi peramanahan, wasiat dan perkhidmatan pengurusan harta pusaka. For 81 years, Amanah Raya Berhad has built a stellar reputation as a guardian and protector of personal and corporate assets. Our versatility and flexibility enable us to service a wide spectrum of clients, both retail and corporate. Simultaneously, we play a significant role in society. As the nation's pre-eminent trust institution, ARB is cardinally responsible for creating a mass awareness and in-depth understanding of trusts, wills and estate administration. We believe that our services help create financial security, which directly contributes to family togetherness. Objects on the cover denote ARB's dedication to providing financial security for both families and corporate clients. Similarly, the background use of stylised dictionary entries symbolises ARB's role as a source of knowledge for specialised trust, wills and estate administration services. AMANAH R AYA BERHAD Penyata Kewangan Statutori Statutory Financial Statements 29 Penyata Kewangan Statutori Statutory Financial Statements 30 Laporan Pengarah Directors’ Report 34 Kenyataan Pengarah Directors’ Statement 35 Laporan Juruaudit Auditors’ Report 36 Penyata Pendapatan Income Statement 37 Kunci Kira-Kira Balance Sheet 38 Penyata Perubahan Ekuiti Statement of Changes in Equity 40 Penyata Aliran Tunai Cashflow Statement 41 Nota Kepada Penyata Kewangan Notes to the Financial Statements 2002 laporan tahunan • annual report Notis Mesyuarat Agung Tahunan Ketujuh Notice of the Seventh Annual General Meeting DENGAN INI ADALAH DIBERITAHU bahawa Mesyuarat Agung Tahunan Ketujuh AMANAH RAYA BERHAD akan diadakan di Bilik Mesyuarat Lembaga Pengarah Amanah Raya Berhad, Tingkat 5, Dewan Sri Mutiara, Wisma Amanah Raya Berhad, No.15, Jalan Sri Semantan 1, Off Jalan Semantan, 50508 Kuala Lumpur pada hari Selasa, 31 Disember 2002 mulai jam 10.00 pagi untuk mempertimbangkan perkara-perkara berikut: NOTICE IS HEREBY GIVEN that the Seventh Annual General Meeting of AMANAH RAYA BERHAD will be held at the Board Room of Amanah Raya Berhad, 5th Floor, Dewan Sri Mutiara, Wisma Amanah Raya Berhad, No.15, Jalan Sri Semantan 1, Off Jalan Semantan, 50508 Kuala Lumpur on Tuesday, 31 December 2002 at 10.00 a.m. to transact the following business: AGENDA AGENDA SEBAGAI HAL-HAL BIASA Resolusi-Resolusi Biasa 1. Untuk menerima Akaun yang telah diaudit bagi tahun kewangan berakhir 31 Julai 2002 serta Laporan PengarahPengarah dan Laporan Juruaudit. (Resolusi 1) 2. Untuk mengisytiharkan kadar dividen terakhir sebanyak 10% bagi tempoh 31 Julai 2002. (Resolusi 2) 3. Untuk meluluskan yuran dan ganjaran PengarahPengarah. (Resolusi 3) 4. Untuk melantik semula PricewaterhouseCoopers sebagai Juruaudit Syarikat dan memberi kuasa kepada Lembaga Pengarah untuk menetapkan ganjaran mereka. (Resolusi 4) 5. Membincangkan perkara-perkara lain yang mana notis yang sepatutnya telah diberikan menurut Akta Syarikat, 1965. (Resolusi 5) AS ORDINARY BUSINESS Ordinary Resolutions 1. To receive and adopt the Audited Accounts for the financial year ended 31 July 2002 including the Reports of the Directors and Auditors thereon. (Resolution 1) 2. To approve the declaration of a final dividend of 10%, less income tax in respect of the financial year ended 31 July 2002. (Resolution 2) 3. To approve the Directors’ fees and remuneration. (Resolution 3) 4. To re-appoint PricewaterhouseCoopers as Auditors of the Company and to authorise the Board of Directors to fix their remuneration. (Resolution 4) 5. To transact any other business of which due notice shall have been given in accordance with the Companies Act, 1965. (Resolution 5) BY ORDER OF THE BOARD DENGAN PERINTAH LEMBAGA PENGARAH ZAINUL ABIDIN HJ AHMAD (LS0005492) Setiausaha Syarikat Kuala Lumpur 24 Oktober 2002 ZAINUL ABIDIN HJ AHMAD (LS0005492) Company Secretary Kuala Lumpur 24 October 2002 Note: Perhatian: 1. Seorang ahli yang berhak menghadiri dan mengundi di Mesyuarat adalah berhak melantik seorang proksi untuk hadir dan mengundi bagi pihaknya. 2. Seorang proksi tidak semestinya seorang ahli Syarikat, seorang Peguambela, seorang Juruadit syarikat yang diluluskan mahupun seorang yang diluluskan oleh Pendaftar Syarikat. 3. Suratcara perlantikan proksi mestilah ditandatangani oleh pelantik atau wakilnya yang telah diberikuasa secara bertulis. Sekiranya pelantik adalah sebuah perbadanan, suratcara perlantikan proksi hendaklah disempurnakan di bawah meteri syarikat atau ditandatangani oleh pegawai atau wakil yang diberikuasa berbuat demikian. 1. A member of the Company entitled to attend and vote at this meeting is entitled to appoint a proxy to attend and vote in his stead. 2. A proxy may but need not be a member of the Company, an advocate, an approved Company auditor or a person approved by the Registrar. 3. The instrument appointing a proxy shall be in writing under the hand of the appointor or his/her attorney duly authorised in writing or, if the appointor is a corporation, either under its common seal or under the hand of an officer or attorney duly authorised. 4. The instrument appointing a proxy must be deposited at the registered office of the Company not less than 48 hours before the time appointed for holding the meeting. 4. Suratcara perlantikan proksi mestilah sampai kepada Setiausaha Syarikat di Pejabat Berdaftar tidak kurang dari 48 jam sebelum masa yang ditetapkan untuk mengadakan mesyuarat. AMANAH R AYA BERHAD 1 2002 laporan tahunan • annual report Maklumat Korporat Corporate Information LEMBAGA PENGARAH / BOARD OF DIRECTORS Dato’ Sukri bin Haji Mohamed (Pengerusi) (Pengarah Bebas Bukan Eksekutif) (Chairman) (Independent Non-Executive Director) Izham bin Yusoff (Pengarah Urusan/Ketua Pegawai Eksekutif) {Pengarah Eksekutif Bukan Bebas) (Dilantik 1 Ogos 2002) (Managing Director/Chief Executive Officer) (Non-Independent Executive Director) (Appointed w.e.f. 1 August 2002) Mohamed Bazain bin Haji Idris (Pengarah Bukan Bebas Bukan Eksekutif) (Non-Independent Non-Executive Director) Datin Hajjah Fauziah binti Haji Mohd Ramly (Pengarah Bukan Bebas Bukan Eksekutif) (Non-Independent Non-Executive Director) Hj Ab Gani bin Haron (Pengarah Bukan Bebas Bukan Eksekutif) (Dilantik 17 Januari 2002) (Non-Independent Non-Executive Director) (Appointed w.e.f. 17 January 2002) SETIAUSAHA SYARIKAT / COMPANY SECRETARY Zainul Abidin bin Haji Ahmad (LS0005492) (Dilantik 4 Februari 2002) (Appointed 4 February 2002) Hasnita binti Sulaiman (LS007966) (Meletak jawatan 31 Disember 2001) (Resigned w.e.f. 31 December 2001) JURUAUDIT / AUDITOR PRICEWATERHOUSECOOPERS Tingkat 11, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia. PEJABAT BERDAFTAR & IBU PEJABAT / REGISTERED OFFICE & HEADQUARTERS Datin Aminah binti Pit Abd Raman (Pengarah Bebas Bukan Eksekutif) (Dilantik 1 Ogos 2002) (Independent Non-Executive Director) (Appointed w.e.f. 1 August 2002) AMANAH RAYA BERHAD Tingkat 10, Wisma Amanah Raya Berhad, No. 15 Jalan Sri Semantan 1, Off Jalan Semantan, 50508 Kuala Lumpur, Malaysia. Ahmad Kamal bin Abdullah Al-Yafii (Pengarah Bebas Bukan Eksekutif) (Dilantik 1 Ogos 2002) (Independent Non-Executive Director) (Appointed w.e.f. 1 August 2002) Tel : 603 - 2095 3232 Faks : 603 - 2095 3311 URL : www.arb.com.my BANK UTAMA / PRINCIPAL BANKER MALAYAN BANKING BERHAD Tingkat Bawah, Wisma PKNS, Jalan Raja Laut Tambahan, 50350 Kuala Lumpur, Malaysia. 2 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Struktur Korporat Corporate Structure Amanah Raya Berhad Amanah Raya Nominees (Tempatan) Sdn Bhd 100% 99.99% - Menteri Kewangan DiPerbadankan (MOF Inc) 0.01% - Pesuruhjaya Tanah Persekutuan DiPerbadankan ARB Hartanah Sdn Bhd Amanah Raya Capital Sdn Bhd Amanah Raya Asset Management Sdn Bhd 100% 100% 100% AMANAH R AYA BERHAD 3 2002 laporan tahunan • annual report • Sebagai perbadanan milik-penuh kerajaan, ARB menawarkan jaminan dan kebolehpercayaan maksimum. • Sebagai institusi pengamanahan yang tertua dan terkenal, ARB mempunyai pengalaman selama lapan puluh tahun yang berteraskan profesionalisma, kepakaran dan ketrampilan. • ARB menawarkan perkhidmatan pengamanahan dan pusaka yang menyeluruh, dibentuk bagi memenuhi keperluan individu dan pelanggan korporat. • ARB menyediakan penyelesaian komprehensif di pusat perkhidmatan bersepadu dan setempat, menjimatkan masa dan pelanggan tidak perlu berurus dengan lain-lain pembekal perkhidmatan. • Dengan lapan belas cawangan yang bersistem komputer di seluruh negara, ARB menyediakan perkhidmatan yang efisien kepada semua pelanggan. • Kami menetapkan fee pada kadar yang berpatutan sejajar dengan kemampuan pelanggan. • Jawatankuasa Pelaburan ARB yang profesional menguruskan semua aset amanah secara berhemah. Sejak 1995, ARB telah membayar dividen tahunan sebanyak 5 – 8 peratus atas semua pelaburan wang amanah. Corporate Profile Profil Korporat Kelebihan ARB Menjamin Kekukuhan Kewangan Anda Safeguarding your Financial Security Dalam tempoh masa lebih lapan puluh tahun, Amanah Raya Berhad telah memainkan peranan penting melindungi aset orang awam. Kini, kami menawarkan perkhidmatan pengurusan amanah dan pusaka yang menyeluruh dan bersepadu kepada individu dan pihak syarikat. Matlamat utama ARB adalah menyediakan kedudukan kewangan keluarga yang kukuh. Melalui sistem pengurusan pusaka, kami membantu anda merancang serta melindungi aset, membuat wasiat, dan menubuhkan dana amanah agar yang tersayang terpelihara semasa dan sesudah hayat anda. Perkhidmatan Amanah Raya Berhad diyakini dapat memberi kesejahteraan, ketenangan dan ketenteraman hidup dan menjaga ikatan kekeluargaan yang erat. Perniagaan juga mendapat faedah daripada perkhidmatan amanah korporat yang dibentuk untuk melindungi kepentingan pelaburan pemegang saham. Perkhidmatan Peribadi Khidmat pengurusan pusaka komprehensif yang ditawarkan ARB akan menyelesaikan masalah pengurusan harta dan aset, serta menjamin kesejahteraan kewangan bagi keluarga dan benefisiari anda. Kini, ARB adalah syarikat peramanahan unggul. Sebagai pemegang amanah dan penjaga kepada lebih 50 dana saham amanah dengan nilai aset RM42 bilion, ARB melindungi dan mengawasi pelaburan berjuta-juta pelabur. Penyelesaian bersepadu merangkumi penubuhan dan kawal-selia akaun-akaun amanah individu, penyediaan dan penyimpanan wasiat serta bertindak sebagai wasi bagi harta anda. ARB merupakan juga pemegang amanah bagi instrumen kewangan seperti debentur, bon dan saham pinjaman korporat. Matlamat kami ialah melindungi pihak yang memberi pinjaman. Oleh itu, samada anda perlukan perlindungan untuk aset anda ataupun hutang, hubungilah ARB. Keselamatan, keupayaan, kemewahan kesejahteraan minda. Pilihlah ARB. 4 AMANAH R AYA BERHAD dan Fee kami yang berpatutan dan kompetitif tidak membebankan pelanggan dalam usaha mereka melindungi kebajikan ahli keluarga dan menjamin kesejahteraan. Buat masa kini, ARB menawarkan dividen tahunan sebanyak 5 peratus bagi semua modal yang dilaburkan dalam akaun-akaun amanah. Akaun Amanah Melalui sebuah akaun amanah, Penderma boleh mengadakan dana yang terletakhak atas ARB sebagai pemegang amanah. Penderma boleh mengamanahkan harta-harta mereka kepada ARB. Aset-aset 2002 laporan tahunan • annual report ARB’s Advantages • As a government-owned corporation, ARB offers maximum reliability and security. • As the country’s oldest and most eminent trust institution, ARB has amassed over eighty years of experience, and built a core of professional expertise and specialized skills. • ARB offers a holistic spectrum of trust and legacy services, designed to meet the varying needs of both individual and corporate clients. • ARB provides end-to-end solutions at our one-stop service centers, saving clients the time and hassle of dealing with different service providers. • With eighteen fully-computerised branches throughout the nation, ARB delivers its services efficiently to all customers. • We maintain our fees at competitive levels, ensuring affordability for our customers. • ARB’s professional investment committee manages all trust assets prudently. Since 1996, ARB has paid a yearly dividend ranging from 5 – 8 per cent p.a. on all monies invested in our trust accounts. Since the past eighty years, Amanah Raya Berhad (ARB) has been playing a significant role in protecting the assets of the people. Today, we provide a holistic range of trust and legacy management services to individuals and companies. At ARB, our paramount goal is to weave a blanket of financial security for families. Through our legacy management system, we help you plan and protect assets, write wills and create trusts to ensure that your loved ones are provided for, during and after your lifetime. We help you leave a legacy of prosperity and wealth for your loved ones. And we help you attain peace of mind, knowing that your dependents will enjoy uninterrupted financial security. Gambar-gambar amat bermakna (dari kiri ke kannan): Pictures tell a thousand words (from left to right): Perniagaan juga mendapat faedah daripada perkhidmatan amanah korporat yang dibentuk untuk melindungi pelaburan pemegang saham. Businesses benefit from ARB’s corporate trustee services, which are designed to protect shareholders’ interests. Khidmat komprehensif ARB menjamin kesejahteraan kewangan bagi keluarga dan benefisiari anda, tidak kira yang tua atau yang muda. Our end-to-end solutions assure financial security for your family and beneficiaries, young and old. EDUCARE menggalakkan ibu-bapa, datuk-nenek ataupun penjaga menabung wang dengan teratur untuk membentuk dana pendidikan atau sara hidup untuk anak-anak ataupun cucu-cicit. Through EDUCARE’s regular scheme of savings, parents, grandparents and guardians can set aside sums of money for the education and care of future generations. Ajar sikecil menabung. Sebagai peneraju perkhidmatan pengamanahan dan perlindungan kewangan, ARB menggalak rakyat menyimpan untuk hari muka. Teach the young to save. As the leader in trust services and financial security, ARB is actively working to galvanise national savings. ARB is also a trustee for debt instruments such as debentures, bond issues, and corporate loan stocks. Our ultimate aim is to protect the interests of lenders. So, whether you want to protect your assets or your debts, you can turn to ARB. Security. Reliability. Prosperity. Peace of mind. Trust in us. Businesses also benefit from ARB’s corporate trustee services, which are designed to protect stakeholders’ interests. Personal Services Through our comprehensive legacy management service, ARB offers end-to-end solutions for managing your wealth and assets, assuring financial security for your family and beneficiaries. Currently, ARB is the market leader in providing trustee services for unit trusts. As trustee and custodian for over 52 unit trust funds with a net asset value of RM42 billion, ARB protects the interests of millions of unit trust owners by monitoring management and investments. Our integrated solutions encompass setting up and maintaining individual trust accounts, preparing and safekeeping wills, and acting as executor for your estate in the event of your demise. AMANAH R AYA BERHAD 5 2002 laporan tahunan • annual report termasuk wang tunai, saham, polisi-polisi insurans nyawa dan hartanah. ARB mengawal-selia akaun-akaun ini untuk kepentingan benefisiari yang dinamakan. sejajar dengan undang-undang. Perkhidmatan penyimpanan wasiat kami juga mencegah berlakunya pengubahan dokumen dan penipuan. Akaun amanah boleh diadakan semasa hayat penderma atau mengikut wasiat, dan pembahagian aset akan diselaraskan mengikut syarat-syarat amanah mereka. Pentadbiran Harta Pusaka Kematian menyebabkan pergolakan dalam keluarga. Perlantikan ARB sebagai Pentadbir akan mempercepatkan urusan pengagihan harta pusaka anda dan menjamin sumber kewangan waris anda tidak terputus. Penubuhan akaun amanah akan melicinkan urusan pembahagian aset kerana aset-aset yang diamanahkan tidak termasuk dalam harta pusaka atau peninggalan. Oleh itu, Geran Probet atau Surat Kuasa Mentadbir dari Mahkamah tidak diperlukan apabila kematian berlaku. Akaun-akaun amanah juga menawarkan perlindungan kewangan walaupun pendermanya menjadi muflis* atau hilang punca pendapatan. Dari segi undang-undang, pemiutang tidak boleh merampas aset-aset yang diamanahkan meskipun hutang-hutang penderma tidak dilangsaikan. * tertakluk kepada peruntukan undang-undang yang terpakai. JENIS-JENIS AMANAH PERIBADI Amanah Pendidikan EDUCARE EDUCARE menggalakkan ibu-bapa, datuk-nenek ataupun penjaga supaya menabung wang dengan teratur untuk membina dana pendidikan atau penjagaan untuk anak-anak ataupun cucu-cicit. Sekiranya penderma meninggal dunia ataupun mengalami keilatan kekal, ARB akan mencukupkan wang untuk memastikan sasaran kewangan penderma tercapai. Akaun Amanah Insurans (Untuk pelanggan bukan-Islam) Apabila penderma melantik ARB sebagai pemegang amanah kepada polisi-polisi insurans nyawa, suatu Amanah Insurans diwujudkan bagi menjaga kepentingan benefisiari. Sekiranya penderma meninggal dunia, wang polisi insuran akan diagihkan dengan cepat, memastikan bantuan kewangan yang berpanjangan bagi benefisiari. Amanah Perlindungan Aset Dengan tertubuhnya Amanah Perlindungan Aset, penderma boleh mengasingkan aset daripada harta pusaka. Amanah ini melindungi aset-aset dari dirampas oleh pemiutang atau lain-lain pihak yang menuntut tertakluk kepada Seksyen 52 Akta Kebankrapan 1967. Penulisan Wasiat Sesuatu wasiat membolehkan anda mengawal pengagihan aset setelah anda meninggal dunia. Wasiat ini juga akan mempercepatkan pengagihan aset di kalangan waris anda, kerana dapat mengatasi halangan-halangan birokratik yang kerap berlaku sekiranya seseorang meninggal dunia tanpa wasiat. Proses pengagihan harta tidak berwasiat memakan masa yang sangat lama, lebih-lebih lagi apabila harta dipertikaikan oleh pelbagai waris. Pengagihan harta dan aset simati bukan Islam berlandaskan Akta Pembahagian 1958. Bagi orang Islam pula, pembahagian dibuat menurut hukum Faraid. Berlatarbelakangkan pengalaman 80 tahun dalam pentadbiran harta pusaka, ARB menawarkan kepakaran profesional dalam penyediaan dan pelaksanaan wasiat anda 6 AMANAH R AYA BERHAD Dengan memberi kuasa kepada ARB sebagai Wasi atau Pentadbir harta anda, ARB boleh: • Memohon Geran Probet atau Surat Kuasa Mentadbir dari Mahkamah Tinggi. • Agihkan aset kepada benefisiari yang disebutkan dalam wasiat. Jika anda meninggal dunia tanpa berwasiat, ARB akan mengagihkan aset-aset ini mengikut Hukum Faraid bagi orang Islam atau menurut Akta Pembahagian 1958 bagi yang bukan Islam. • Mempercepatkan proses pengagihan aset yang mungkin diperlambatkan oleh rintangan birokrasi dan ketidakbiasaan tentang mekanisma dan proses pengagihan. PERKHIDMATAN KORPORAT Dalam bidang korporat, ARB diamanahkan untuk melindungi kepentingan pemegang taruhan tertentu. Khidmat Peramanahan Untuk Dana Saham Amanah Buat masa sekarang, ARB merupakan pembekal terulung perkhidmatan peramanahan kepada dana saham amanah. Undang-undang menetapkan bahawa semua dana saham amanah melantik Pemegang Amanah demi melindungi kepentingan semua pemegang dana tersebut. Di Malaysia, terdapat lebih 173 dana saham amanah dan bilangan ini semakin bertambah kerana permintaan yang meningkat. Kini ARB bertindak sebagai pemegang amanah kepada 52 dana saham amanah yang mempunyai nilai terkumpul berjumlah lebih RM42 bilion. Pada umumnya, ARB mengawal-selia aktiviti penguruspengurus dana, melengkap dan mengemaskini rekod-rekod serta memastikan pembahagian dividen yang sempurna kepada pelabur. Sebagai penjaga dan pemegang amanah, ARB memastikan pihak pengurusan bertindak demi kepentingan pelabur sejajar dengan syarat-syarat suratikatan yang dipersetujui oleh pengurus dana dan ARB. Pemegang Amanah Kepada Debentur dan Stok Pinjaman Korporat. ARB menjamin hak peminjam dan pelabur debentur, bon-bon dan saham-saham pinjaman korporat dengan memastikan syarikat yang berhutang memenuhi syarat-syarat dan terma-terma Suratikatan Amanah. Kami mengurus Dana Penjelas untuk penebusan stok pinjaman terbitan syarikat-syarikat yang disenaraikan dan yang tidak disenaraikan. Khidmat Peramanahan untuk ESOS, Skim-skim Insurans dan Dana Persaraan ARB juga melindungi hak pelabur dalam skim-skim insurans korporat, dana persaraan korporat, skim-skim kebajikan per 2002 laporan tahunan • annual report Plus, our fees are competitive, meaning that clients need only pay a small price to protect the welfare of their dependants, and ensure precious peace of mind. Currently, ARB offers a competitive yearly dividend of 5 per cent for monies invested in our trust accounts. Trust Accounts Via a trust account, donors set up a fund with ARB as the trustee, and entrust their assets to our custody. Examples of assets include cash and cash equivalents, stocks, life assurance policies and property. ARB safeguards these assets for the benefit of the beneficiaries named under the trust. ARB can create the trust account either during the donor’s lifetime or according to the donor’s Will upon his demise. Thus, donors can be rest assured that their assets will be divided according to the terms and conditions of their trust. Creating a trust can also expedite the distribution of assets. Since trust assets do not form part of the donor’s estate, no Grant of Probate or Letter of Administration is needed when the Donor passes away. Trusts also offer valuable financial protection. Trust beneficiaries are protected even if the donor suffers from bankruptcy* or loss of income. Legally, creditors may not seize trust assets in lieu of payment for debts. *subject to the relevant provision of the law TYPES OF PERSONAL TRUSTS EDUCARE Through a regular scheme of savings, parents, grandparents and guardians can set aside sums of money for the education and care of future generations. In the event of the donor’s demise or total incapacitation, ARB will top up the targeted savings to ensure that the Educare trust reaches the donor’s monetary goal. Insurance Trust (For non-Muslims) By assigning life assurance policies to ARB, clients can create an Insurance Trust in favor of the beneficiaries named in the policy. The benefit? Beneficiaries enjoy uninterrupted financial support since the insurance monies can be swiftly distributed upon the donor’s demise. Asset Protection Trust By creating an Asset Protection Trust, donors can literally separate their assets from their estate. This protects trust assets from creditors and other claimants, subject to Section 52 of the Bankruptcy Act 1967. Will-writing A Will allows you to control the distribution of your assets after your demise. Your Will also speeds up the distribution of assets to your beneficiaries, preempting the bureaucratic red tape that results if you die intestate, or without leaving a Will. For intestate cases, the distribution process can drag on for years, particularly when assets are under dispute by potential heirs. For non-Muslims that die intestate, their estate will be distributed according to the Distribution Act of 1958. Produk dan perkhidmatan kami memenuhi keperluan semua generasi. Our products and services are tailored to fit the needs of all generations. Meanwhile the assets of Muslims who die intestate will be distributed according to Islamic Faraid Law. With over eighty years of experience in legacy management, ARB offers professional expertise in the preparation and execution of Wills in line with your wishes and relevant laws. We can also hold your Will in safe custody, preventing tampering and fraud. Estate Administration Death is natural, but it still counts as a major upheaval for the loved ones left behind. By appointing ARB as the executor of your estate, you can speed up the healing process by sparing your loved ones the pain of dealing with bureaucratic red tape in the event of your demise. And by expediting your estate’s distribution, you guarantee uninterrupted financial security for your heirs. By empowering ARB to act as executor or administrator of your estate, ARB can: • Apply for the Grant of Probate or Letters of Administration from the High Court • Distribute your assets to the beneficiaries named in your will. If you die intestate, ARB will distribute these assets according to Islamic Faraid Laws (for Muslims) or the Distribution Act of 1958 (for non-Muslims). • Expedite the process of distributing your assets, which can be slowed by bureaucracy and non-familiarity with the distribution process and machinery. CORPORATE SERVICES In its role as a trustee for corporations and businesses, ARB is entrusted with protecting the interest of specific stakeholders. Trustee Services for Unit Trusts Currently, ARB is the market leader in the provision of trustee services to unit trusts. Regulations require that all unit trusts appoint trustees to safeguard the interests of unit holders. AMANAH R AYA BERHAD 7 2002 laporan tahunan • annual report Presently, there are more than 173 unit trust funds in Malaysia, and the number is burgeoning due to steady demand. Today, ARB acts as trustee to 52 unit trusts with a combined net asset value of more than RM42 billion. Generally, ARB monitors all transactions undertaken by the fund managers, maintains proper and up-to-date records, and ensures the smooth and timely distribution of dividends to investors. As the custodian and trustee, ARB guarantees that management acts entirely in investors’ interests and in accordance with the terms of the Deed signed by the fund manager and ARB. Trustee Services for Debentures and Loan Stocks ARB safeguards the rights of lenders and investors for debentures, bond issues and corporate loan stocks, by guaranteeing that the debtor corporation fully complies with the terms and conditions of the Trust Deed. saraan serta skimbersama pilihan saham pekerja Nikmati keseronokan keluarga dengan jiwa (ESOS). yang tenang kerana anda yakin bahawa keluarga anda mempunyai perlindungan kewangan yang terbaik. Enjoy fun family moments with full peace of mind, secure in the knowledge that your family enjoys the finest financial protection. Khidmat Peramanahan Bagi Kelab-Kelab Golf ARB menjaga kepentingan ahli kelab-kelab golf dan rekreasi. Pemilik dan pengurus kelab-kelab golf digalakkan melantik Pemegang Amanah untuk melindungi hakhak ahli kelab. Di samping itu, ARB boleh diamanahkan untuk mengurus Dana Penjelas untuk perbelanjaan baikpulih dan kawalselia padang, rumah kelab dan kemudahan riadah yang lain. Perkhidmatan Pelaburan ARB juga bertindak sebagai pengurus pelaburan alternatif kepada dana saham amanah, dana persaraan dan skim kebajikan persaraan. Jawatankuasa pelaburan terdiri dari pengurus dana dan penganalisis yang berpengalaman. Dasar pelaburan yang berhemah membolehkan ARB menawarkan pulangan tahunan yang kompetitif dalam lingkungan 5 – 8 % setahun sejak tujuh tahun kebelakangan ini. We also manage sinking funds for the redemption of loan stocks issued by both listed and unlisted companies. Trustee Services for ESOS, Insurance Schemes and Retirement Benefit Schemes ARB also protects the rights of the ultimate stakeholders in corporate insurance schemes, corporate pension funds and retirement benefit schemes, and employee share option schemes (ESOS). Trustee Services for Golf Clubs In addition ARB protects the interests of members in golf and country clubs. It is highly recommended that owners and managers of golf and country clubs appoint a Trustee to safeguard the rights of the club members. Plus, ARB can be entrusted to manage a sinking fund that covers the expense of repairs and maintenance for the golf greens, clubhouse and other recreational amenities. Investment Services ARB can act as an alternative fund manager for trust funds, pension funds and retirement benefit schemes. Our investment committee consists of seasoned fund managers and analysts. Our prudent investment policy has enabled ARB to offer competitive returns on investment ranging from 5 – 8 per cent p.a. over the past seven years. Nominee Services ARB is an authorized direct member of the Malaysian Central Depository (MCD). Therefore, corporate clients can utilize our nominee and custodian services to keep their investments confidential. Perkhidmatan Nominee ARB adalah merupakan ahli langsung yang dibenarkan oleh Malaysian Central Depository (MCD). Oleh itu, pelanggan korporat boleh menggunakan perkhidmatan nominee dan penjagaan untuk memastikan pelaburan mereka terjamin dan sulit. Menjana kesedaran dan kepuasan pelanggan merupakan teras kejayaan ARB. Nurturing customer awareness and satisfaction lies at the root of ARB’s long success. 8 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Detik-detik Kejayaan Milestones 1 Mei 1921 1 May 1921 2 Disember 1966 2 December 1966 29 Mei 1995 29 May 1995 1 Ogos 1995 1 August 1995 31 Julai 1997 Kerajaan Malaysia menubuhkan Jabatan Pemegang Amanah Raya dan Pegawai Pentadbir Pusaka, yang seterusnya menguasai pasaran perkhidmatan amanah dan pentadbiran pusaka yang masih baru. The Malaysian Government established the Department of Public Trustee and Official Administrator, which dominated the fledgling retail market for trust and estate administration services. Jabatan ini dilantik sebagai pemegang amanah kepada ‘Malaysian Investment Fund’, dana saham amanah yang pertama di Malaysia dilancarkan oleh Asia Unit Trust Berhad. Dengan membekalkan khidmat pengamanahan korporat, Jabatan ini terus menerajui industri pengurusan dana yang kian berkembang di Malaysia. The Department is appointed as trustee to Asia Unit Trust Berhad’s Malaysian Investment Fund, Malaysia’s maiden unit trust. This marked the beginning of the Department’s leadership in providing trustee services to Malaysia’s burgeoning fund management industry. Sejajar dengan matlamat Kerajaan mengkorporatkan perkhidmatan penting, Jabatan Pemegang Amanah Raya dan Pegawai Pentadbir Pusaka telah diperbadankan dengan nama baru Amanah Raya Berhad (ARB) dengan modal berbayar sejumlah RM6.02 juta yang dipegang oleh Menteri Kewangan (Diperbadankan). In line with the Government’s mission to corporatise key services, the Department was successfully corporatised under the new name Amanah Raya Berhad (ARB) with a paid-up capital of RM6.02 million held by the Minister of Finance, Inc. ARB memulakan operasi dan mengalami pertumbuhan pesat setelah diperbadankan dan mengolah orientasi mensasarkan pasaran. ARB commences operations. Business grows tremendously due to corporatisation and our market-driven orientation. 31 July 1997 ARB mencatatkan suatu rekod keuntungan sebelum cukai sebanyak RM11.8 juta. ARB made a record pretax profit of RM11.8 million. 1 Mei 2001 1 May 2001 ARB memasuki dekad ke-8. ARB turned 80. 31 Julai 2001 Kedudukan kewangan ARB semakin kukuh dengan pendapatan tersimpan mencapai angka RM34.54 juta. Financially, ARB became stronger than ever, with retained earnings peaking at RM34.54 million. 31 July 2001 23 Mei 2002 23 May 2002 31 Julai 2002 31 July 2002 Di bawah dasar mempelbagaikan produk, ARB melancarkan EDUCARE, suatu kombinasi amanah dan pelaburan yang menggalakkan penabungan awal untuk keperluan pendidikan masa depan. ARB diversified its product range by launching EDUCARE, a hybrid trust and investment product that galvanizes early savings for future educational needs. ARB berjaya dilantik sebagai pemegang amanah kepada lebih 30,000 akaun amanah yang bernilai RM 1 billion dan 50 dana saham amanah bernilai lebih RM 40 bilion, memantapkan keunggulan kami dalam industri saham amanah. ARB is trustee for more than 30,000 trusts valued at RM 1 billion and 50 unit trusts valued at more than RM 40 billion, entrenching our leadership in the unit trust industry. AMANAH R AYA BERHAD 9 2002 laporan tahunan • annual report Lembaga Pengarah Board of Directors (Duduk dari kiri ke kanan / Seated from left to right) Y. Bhg. Dato’ Sukri bin Hj. Mohamed, Pengerusi / Chairman Encik Izham bin Yusoff Pengarah Urusan dan Ketua Pegawai Eksekutif / Managing Director and Chief Executive Officer Y. Bhg. Datin Hajjah Fauziah binti Hj. Mohd. Ramly, Pengarah Bukan Bebas Bukan Eksekutif / Non-Independent Non-Executive Director (Berdiri dari kiri ke kanan / Standing from left to right) Y. Bhg. Datin Aminah binti Pit Abd Raman Pengarah Bebas Bukan Eksekutif / Independent Non-Executive Director Encik Mohamed Bazain bin Hj. Idris Pengarah Bukan Bebas Bukan Eksekutif / Non-Independent Non-Executive Director Tuan Haji Ab Gani bin Haron Pengarah Bukan Bebas Bukan Eksekutif / Non-Independent Non-Executive Director Encik Zainul Abidin Bin Hj. Ahmad Setiausaha Syarikat / Company Secretary Encik Ahmad Kamal bin Abdullah Al-Yafii Pengarah Bebas Bukan Eksekutif / Independent Non-Executive Director 10 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Y. BHG. DATO’ SUKRI BIN HJ. MOHAMED, 45, Malaysian, was first appointed Chairman of ARB on 1 September 2001. Dato’ Sukri lends substantial experience in law to ARB. An advocate and solicitor, Dato’ Sukri is a senior partner of law firm. Before joining private practice, Dato’ Sukri was a prominent figure in the judiciary. He served as a Senior Magistrate in Kota Bharu, Kelantan from 1982 to 1985, and as Magistrate at the Negeri Sembilan Court from 1979 to 1982. Apart from law, Dato’ Sukri is highly active in government and politics at both national and regional level. Dato’ Sukri has served as a Member of the Dewan Rakyat for two terms from 1990 to 1999. Internationally, he was a committee member of the Asia-Pacific Members of Parliament from 1996 – 1999 and a committee member of the ASEAN Members of Parliament from 1992 – 1999. Dato’ Sukri graduated from the University of Malaya with a law degree in 1979. Y. BHG. DATIN HAJJAH FAUZIAH BINTI HJ. MOHD. RAMLY, 55, Malaysian, was first appointed as Director of ARB on October 13 2000. Datin Fauziah has served in government and public administration for four decades. Since 8 July 2000, she has served as the Director-General of the Legal Affairs Division in the Prime Minister’s Department. Prior to that, she was Deputy Secretary-General in the Ministry of National Unity and Development. Datin Fauziah graduated with a Bachelor of Arts degree with Honours from the University of Malaya in 1970. ENCIK MOHAMED BAZAIN BIN HJ. IDRIS, 52, Malaysian, was first appointed as Director of ARB on 24 January 1996. He is the longestserving member of the present ARB Board. A Barrister at Law from Inner Temple, London, Encik Mohamed has built up a stellar law career, which culminated in his appointment as the State Attorney-General of Sabah in 2000. TUAN HAJI AB GANI BIN HARON, 51, Malaysian, was appointed as the Director of ARB with effect from 17 January 2002, representing ARB’s shareholder, the Minister of Finance (Incorporated). An experienced government servant, Tuan Gani holds over three decades of experience in accounting, finance and economics. In 2001, Tuan Gani was appointed to his present position as the Director of the Corporate & Management Services Department in Jabatan Akauntan Negara, Kuala Lumpur. Since 1971, he has served as an accountant in several Ministries and state branches of Jabatan Akauntan Negara. Tuan Gani graduated from the University of Malaya with a Bachelor of Economics degree with Honours. AMANAH R AYA BERHAD 11 2002 laporan tahunan • annual report ENCIK AHMAD KAMAL BIN ABDULLAH AL-YAFII, 64, Malaysian, was appointed to the Board as an Independent NonExecutive Director and Member of the Board Audit Committee on 1 August 2002. A Chartered Accountant by training, Encik Ahmad has more than 42 years experience in accounting, management consulting and senior managerial positions in local and multinational public listed companies. He is an Associate Member of Y. BHG. DATIN AMINAH BINTI PIT ABD RAMAN, 54, Malaysian, was elected to the Board as an Independent Non-Executive Director and Member of the Board Audit Committee on 1 August 2002. Datin Aminah has amassed diverse experiences in entrepreneurship as well as the corporate and government sectors, making her a valuable resource for ARB. Presently, Datin businesswoman. Aminah is In the government sector, Datin Aminah served as Director of the Planning and Development Division for the Ministry of Domestic Trade and Consumer Affairs in 1991, where she was directly involved in corporate planning at the ministerial level. She began her career in 1986 as the Deputy Director of Administration at the University Hospital, Kuala Lumpur. Datin Aminah graduated with a Bachelor of Economics with Honours from Monash University, Melbourne, Australia in 1971, and completed her Diploma in Business Studies from the London School of Economics, London, UK in 1985. AMANAH R AYA BERHAD Upon retirement in 1999, Encik Ahmad joined Universiti Utara Malaysia as an Adjunct Professor. Previously, Encik Ahmad was a Partner of Hanafiah, Raslan & Mohamed from 1970 – 1999 and Financial Controller with Malayawata Steel Berhad from 1967 – 1970. ENCIK IZHAM BIN YUSOFF, 35, Malaysian, was appointed Managing Director and Chief Executive Officer of ARB with effect from 1 August 2002. Specialising in corporate planning and finance, Encik Izham has more than ten years experience in large local and multinational companies. a Before striking out in business, Datin Aminah was attached to Hong Leong Bank Berhad from 1995 to March 2002 as General Manager, Economic Services and Islamic Banking Division. Apart from advising senior management on regional and global issues, she worked extensively in corporate banking and finance. 12 the Institute of Chartered Accountants, Fellow of the Institute of Chartered Accountants and Council Member of the Malayan Institute of Certified Accountants. Before joining ARB, he was Special Assistant to Managing Director at EON Berhad starting in January 1998. In his advisory capacity, Encik Izham was responsible for supporting the MD’s office in matters ranging from strategic direction to mergers and acquisitions. Encik Izham also handled corporate strategy and finance in his role as Corporate Strategy Manager, Maxis Communications Berhad, from 1996 – 1997 and Financial Controller at Citibank Berhad from 1995 – 1996. He began his career in Singapore in 1992 as Financial Analysis Manager at Procter and Gamble Singapore. Encik Izham graduated from the University of Miami, Coral Gables, Florida, USA, with a Bachelor of Business Administration degree in Accounting in May 1990, and a Masters in Business Administration in Accounting and International Business in December 1991. Notes: 1. None of the Directors have any family relationships with any directors and/or substantial shareholders of the Company. 2. None of the Directors have any conflict of interest with the Company. 3. None of the Directors have any conviction for offences (other than traffic offences) within the past 10 years). Pengurusan Kanan Senior Management 4. Puan Wan Numzila binti Wan Junuh Pengurus Jabatan Perundangan Manager, Legal Department 5. Puan Zanariah binti Jaafar Pengurus, Jabatan Pelaburan Manager, Investment Department 6. 1. 2. 3. Encik Izham bin Yusoff Pengarah Urusan dan Ketua Pegawai Eksekutif Managing Director and Chief Executive Officer Hajjah Habsah binti Bakar Pengurus Besar, Khidmat Korporat General Manager, Corporate Services Puan Hajjah Hanisah binti Mamat Pengurus, Operasi Cawangan Manager, Branch Operations Encik Mohd Ridzuan bin Haji Taib Pengurus Jabatan Teknologi Maklumat Manager, IT Department 7. Encik Rafie bin Omar Pengurus Besar, Operasi General Manager, Operations 8. Encik Abdul Aziz Ismail Pengurus, Jabatan Pemasaran & Komunikasi Korporat Manager, Marketing and Corporate Communications Department 9. Encik Wong Yeng Fon Pengurus, Jabatan Audit Dalam Manager, Internal Audit Department 10. Encik Mohd Ishak bin Sulaiman Pengurus Jabatan Kewangan & Akaun Manager, Finance and Accounts Department 11. Encik Zainudin bin Suhaimi Pengurus Jabatan Amanah Saham Manager, Unit Trusts Department 12. Encik Sudirman bin Masduki Pengurus Besar, Khidmat Kewangan General Manager, Finance Services 13. En. Hamidi bin Jamari Pengurus, Jabatan Pentadbiran dan Sumber Manusia Manager, Administration and Human Resource Department 14. Encik Zainul Abidin Bin Haji Ahmad Setiausaha Syarikat Company Secretary AMANAH R AYA BERHAD 13 2002 laporan tahunan • annual report HAJJAH HABSAH BINTI BAKAR General Manager, Corporate Services Hajjah Habsah binti Bakar graduated from the University of Malaya with a Degree in Law and holds a post-graduate Diploma in Shariah Law and Practice from International Islamic University. She joined the Judicial and Legal service in 1985, where she accumulated tremendous experience in legal administration. Presently, she is responsible for the overall running of the Unit Trusts Department, the Marketing and Corporate Communications Department, and the Corporate Planning and Product Development Department of Amanah Raya Berhad. ENCIK HAMIDI BIN JAMARI Manager, Administration and Human Resource Department Encik Hamidi bin Jamari graduated with an Advanced Diploma in Business Studies, specialising in Human Resource Management, from MARA Institute of Technology (UiTM) in 1995. Before joining Amanah Raya Berhad, he served Tabung Haji Computers, a subsidiary of Tabung Haji, the Human Resource Development Council, Jabatan Penilaian & Perkhidmatan Harta; Dewan Bandaraya Kuala Lumpur and the Urban Development Authority. He is currently responsible for administration and human resource matters including human resource planning, recruitment, training & development, compensation and benefits, occupational safety & health, industrial relations, research and general administration. 14 AMANAH R AYA BERHAD ENCIK RAFIE BIN OMAR General Manager, Operations Encik Rafie bin Omar holds a Diploma in Law from MARA Institute of Technology (UiTM) Shah Alam and a LLB Degree from the University of Melbourne, Australia. He was admitted as an Advocate & Solicitor of the High Court of Malaya in March 1989, and subsequently entered private law practice. From 1994 – 2000, he served Malaysian Resources Corporation Berhad (MRCB) as legal advisor in its Business Development and Corporate Affairs division. He represented MRCB as one of the directors of KL Sentral Sdn. Bhd, the developer of the recently opened KL Sentral Station. In March 2000, he joined the legal team of Pengurusan Danaharta Nasional Berhad, specializing in property matters. Encik Rafie joined Amanah Raya Berhad in September 2001 and is responsible for the overall running of Branch Operations. ENCIK WONG YENG FON Manager, Internal Audit Department Mr. Wong Yeng Fon holds a Bachelor’s Degree in Business Administration and served the Auditor General’s office for 20 years before joining Amanah Raya Berhad. He is a Chartered member of the Institute of Internal Auditors Malaysia and Secretary of the Audit Committee. He is responsible for overseeing the Internal Audit Department and reporting on the compliance of statutory requirements, company directives and internal controls. ENCIK SUDIRMAN BIN MASDUKI General Manager, Finance Services Encik Sudirman bin Masduki holds a Masters in Business Administration (MBA) from Universiti Kebangsaan Malaysia and is a fellow of The Association of Chartered Certified Accountants, United Kingdom (ACCA UK). He has accumulated substantial experience in finance and accounting during his service in Jabatan Akauntan Negara Malaysia. Presently, he is responsible for the overall running of the Finance and Accounts Department, the Information Technology Department and the Investment Department. PUAN HAJJAH HANISAH BINTI MAMAT Manager, Branch Operations/ Puan Hajjah Hanisah graduated with a Diploma in Business Studies from Mara Institute of Technology (UiTM) in 1979. She served Hongkong & Shanghai Bank before joining the Public Trustee Department, now Amanah Raya Berhad, in November 1980. Puan Hajjah Hanisah has accumulated several years’ service in various ARB branches. She was appointed to her present position in 2000 and is responsible for overseeing branch operations. 2002 laporan tahunan • annual report ENCIK ZAINUDIN BIN SUHAIMI Manager, Unit Trusts Department Encik Zainudin bin Suhaimi holds a Degree in Business Administration (Finance) from University Putra Malaysia and a Diploma In Business Studies from Universiti Teknologi MARA (UiTM). He joined Amanah Raya Berhad in 1992, and is now in charge of the operations of the Unit Trusts Department. ENCIK MOHD RIDZUAN BIN TAIB Manager, IT Department Encik Mohd Ridzuan bin Taib holds a Degree in Computer Science (UTM) and a Masters Degree in Business Administration from University of HULL, United Kingdom. He joined ARB in December 1990 and has held his present position since August 1995. ENCIK MOHD ISHAK BIN SULAIMAN Manager, Finance and Accounts Encik Mohd Ishak bin Sulaiman holds a Degree in Accounting from Universiti Kebangsaan Malaysia (UKM). He is also a member of the Malaysian Institute of Accountants (MIA). He joined Amanah Raya Berhad in September 1995. Encik Ishak gained extensive experience in finance and accounting during his attachment with Jabatan Akauntan Negara. PUAN WAN NUMZILA BINTI WAN JUNUH Manager, Legal Department Puan Wan Numzila binti Wan Junuh graduated from the International Islamic University of Kuala Lumpur with a Degree in Law (LLB). She joined ARB in July 1997. She also served as Company Secretary by order of the Board. She handles the legal matters of the company. PUAN ZANARIAH BINTI JAAFAR Manager, Investment Department Puan Zanariah bte Jaafar graduated with an MBA from the University of Strathclyde and an Honours Degree in Statistics and Business Administration from the University of Guelph, Ontario, Canada. Previously, she gained extensive experience in stockbroking and investment with KAF-Seagroatt & Campbell Securities Sdn. Bhd, Permodalan Nasional Berhad, CIMB Securities Sdn. Bhd and Malaysian International Merchant Bankers Bhd. Currently, she manages the overall operations of the Investment Department. Puan Zanariah is also responsible for managing a mixed portfolio of equities, fixed income and property valued at RM1.2 billion. ENCIK ZAINUL ABIDIN BIN HJ. AHMAD Company Secretary Encik Zainul Abidin Hj. Ahmad has more than 10 years’ working experience in legal and secretarial matters. He began his career in 1990 as a Legal Assistant with Messrs. Kam Woon Wah & Co. Four years later, he joined Maju Holdings Sdn. Bhd. as Company Secretary. He later moved to the Secretarial Department of Technology Resources Industry Berhad (TRI) in 1996. Subsequently, he was seconded to Naluri Berhad in 1998, where he was involved in various projects in aviation consultancy for Naluri’s subsidiary, International Aviation Consultancy Sdn. Bhd. (IAC). In February 2002, he joined ARB where he oversees the secretarial matters of the Group and handles corporate legal matters. ABDUL AZIZ BIN ISMAIL Manager, Marketing and Corporate Communications Department Encik Abdul Aziz bin Ismail holds an Advanced Diploma in Business Management from the University of Wales, UK. Before joining Amanah Raya Berhad, he enjoyed diverse exposure in investment, marketing and property administration during ten years’ working experience in PUNB, Arab Bank and Omniwide Sdn. Bhd. Currently, he is responsible for the planning and implementation of the Company’s Marketing Plan. AMANAH R AYA BERHAD 15 2002 laporan tahunan • annual report Pengurus-Pengurus Cawangan Branch Managers En Amran Bin Ahmad JOHOR BAHRU En Abtar Singh a/l Mana Singh MUAR Tuan Hj Jaafar Bin Md Lazi MELAKA Pn Norzilah Bte Ahmad SELANGOR En Adam Bin Mohamed PERAK En Nazari Bin Dun PULAU PINANG En Kam Iyan Hai PAHANG En Oh Kwong Foi SARAWAK En Usman Bin Hj Hamid SABAH Pn Norlela Bte Atan UTAMA Pn Martinah Bte Marzuki KEDAH Tuan Hj Salehuddin Bin Abu NEGERI SEMBILAN Pn Sa'diah Bte Abd Kadir WILAYAH PERSEKUTUAN KUALA LUMPUR CAWANGAN MINI / MINI BRANCHES Pn Rosnah Bte Mohd Lazim PERLIS Tuan Hj Nik Mohd Azmin bin Nik Mahmood KELANTAN En Hashim Bin Mohd Ali TERENGGANU 16 AMANAH R AYA BERHAD En Mohamed Nazeri Bin Kamarudin KETUA CAWANGAN En Abd Wahab Bin Hj Nok KETUA CAWANGAN 2002 laporan tahunan • annual report IBU PEJABAT / HEADQUARTERS AMANAH RAYA BERHAD (344986-V) Levels 9 & 10, Wisma Amanah Raya Berhad No 15 Jalan Sri Semantan 1, Off Jalan Semantan, Bukit Damansara, 50508 Kuala Lumpur, Malaysia. Tel: 603-2095 3232, 2096 1000, 2093 9933 Fax: 603 - 2095 2704, 2095 3311 e-mail: sales@ arb.com.my website: www.arb.com.my Rangkaian Cawangan ARB ARB’s Branch Network (pada Oktober 31, 2002) / (as of October 31, 2002) CAWANGAN UTAMA Tingkat 6 (UL), Wisma Amanah Raya Berhad, No 15, Jalan Sri Semantan 1, Off Jalan Semantan, Bukit Damansara, 50508 Kuala Lumpur, Malaysia Pengurus: Pn Norlela Bte Atan Tel: 603-20952778 Fax: 603-20952770 E-mail: maaarb@po.jaring.my Johor Bahru Tingkat 2, Bangunan Pusat Profesional, 55J, Jalan Dato' Syed Mohd. Mufti, Kampung Ayer Molek, 80508 Johor Bahru, Johor. Pengurus: En Amran Bin Ahmad Tel: 607-2245918 Fax: 607-2238284 E-mail: arbjb@po.jaring.my Muar No 45, Tingkat 3, Bangunan Hong Leong Finance, Jalan Maharani, 84000 Muar, Johor. Pengurus: En Abtar Singh a/l Mana Singh Tel: 606-9523218 Fax: 606-9514597 E-mail: arbmu@po.jaring.my Melaka Suite 3, Aras 13, Bangunan Yayasan Melaka, Off Jalan Hang Tuah, 75300 Melaka. Pengurus: Tn Hj Jaafar Bin Md Lazi Tel: 606-2825564 Fax: 606-2821443 E-mail: arbmk@po.jaring.my Negeri Sembilan Tingkat Bawah, No 90 & 92, Jalan Yam Tuan, 70000 Seremban, Negeri Sembilan. Pengurus: Tn Hj Salehuddin Bin Abu Tel: 606-7638387 Fax: 606-7639234 E-mail: arbsb@po.jaring.my Wilayah Persekutuan Kuala Lumpur Tingkat 2, Wisma Cyclecarri, Jalan Raja Laut, 50350 Kuala Lumpur. Pengurus: Pn Sa'diah Bte Abd Kadir Tel: 603-26944052 Fax: 603-269487000 E-mail: arbwp@po.jaring.my Selangor Lot 1, Tingkat 1,2 & 3, Pusat Dagangan UMNO Shah Alam, Persiaran Damai, Seksyen 11, 40100 Shah Alam, Selangor. Pengurus: Pn Norzilah Bte Ahmad Tel : 603-55115733 Fax : 603-55115732 E-mail : arbsa@po.jaring.my Perak Tingkat 4, Kompleks Islam Darul Ridzuan, Jalan Panglima, Bukit Gantang Wahab, 30000 Ipoh, Perak. Pengurus: En Adam Bin Mohamed Tel : 605-2548714 Fax: 605-2549454 E-mail: arbip@po.jaring.my Pulau Pinang No 52, Tingkat 4, Wisma Khai Weng, Jalan Greenhall, 10508, Pulau Pinang. Pengurus: En Nazari Bin Dun Tel: 604-2611144 Fax: 604-2634022 E-mail: arbpn@po.jaring.my Kedah No 237, Jalan Shahab 2, Shahab Perdana, 05350 Alor Setar, Kedah. Pengurus: Pn Martinah Bte Marzuki Tel: 604-7322080 Fax: 604-7304406 E-mail: arbas@po.jaring.my Perlis No 56, Lot 434, Tingkat Bawah, Bangunan Bernama, Medan Raja Syed Alwi, 01000 Kangar, Perlis. Pengurus: Pn Rosnah Bte Mohd Lazim Tel: 604-9761485 Fax: 604-9768520 E-mail: arbkg@po.jaring.my Kelantan Tingkat 9, Wisma Ilmu, Bangunan Tabung Haji, Jalan Doktor, 15000 Kota Bahru, Kelantan. Pengurus: Tn Hj Nik Mohd Azmin Bin Nik Mahmood Tel: 609-7482112 Fax: 609-7478353 E-mail: arbkb@po.jaring.my Terengganu Tingkat 2, Bangunan RHB Bank Berhad, Jalan Sultan Ismail, 20200 Kuala Terengganu, Terengganu. Pengurus: En Hashim Bin Mohd Ali Tel: 609-6221201 Fax: 609-6228449 E-mail: arbkt@po.jaring.my Pahang No 14 & 16, Tingkat Bawah, Bangunan Majlis Ugama Islam, Jalan Bukit Ubi, 25200 Kuantan, Pahang. Pengurus: En Kam Iyan Hai Tel: 609-5135318 Fax: 609-5146785 E-mail: arbkn@po.jaring.my Sarawak Lot 8.05, Tingkat 8, Wisma Saberkas, Jalan Tun Abang Haji Openg, Peti Surat 1346, 93728 Kuching, Sarawak. Pengurus: En Oh Kwong Foi Tel: 6082-254170 Fax: 6082-422928 E-mail: arbkc@po.jaring.my Sabah Tingkat 2, Bangunan Bank Negara, Jalan Tun Abdul Razak, Peti Surat 10127, Kota Kinabalu, Sabah. Pengurus: En Usman Bin Hj Hamid Tel: 6088-211970 Fax: 6088-246178 E-mail: arbkk@po.jaring.my Cawangan Mini / Mini-Branches Bangi Lot 802G - Tingkat Bawah, Bangi Business Park, Jalan Medan Bangi, Off Persiaran Bangi, 43650 Bandar Baru Bangi, Selamgor. Tel: 03-82101346/47 Fax: 03- 82101345 Ketua Cawangan: En Abd Wahab Bin Hj Nok Temerloh, Pahang No. 23, Jalan Datuk Bahaman 3, Pusat Komersial Temerloh, 28000 Pahang. Tel: 609-2961296 Fax: 609-2964734 Ketua Cawangan: En Mohd Nazeri Bin Kamarudin AMANAH R AYA BERHAD 17 2002 laporan tahunan • annual report Terma Rujukan Jawatankuasa Audit dan Pemeriksaan Terms of Reference of the Audit and Review Committee JAWATANKUASA AUDIT AMANAH RAYA BERHAD DAN PEMERIKSAAN 3. mengadakan kajian audit atau pemeriksaan khas apabila diperlukan. Ahli-ahli Jawantankuasa Audit dan Pemeriksaan Jawatankuasa Audit dan Pemeriksaan mempunyai ahli seramai tiga orang. Dua orang ahli termasuk Pengerusinya terdiri daripada Pengarah Bukan Eksekutif Syarikat manakala seorang ahli terdiri daripada orang luar iaitu Pengarah dan bukan pengurusan Syarikat mana-mana Syarikat Subsidiari dan Bersekutunya, Setiausaha Jawatankuasa ini ialah Pengurus Audit Dalam Syarikat. 4. menyemak aktiviti dan pencapaian audit dalaman bagi tahun lepas dan membuat perancangan bagi tahun depan. Objektif Penubuhan Jawatankuasa Audit dan Pemeriksaan Jawatankuasa Audit dan Pemeriksaan ini ditubuhkan menurut kehendak Pekeliling Perbendaharaan Bil. 9 Tahun 1993 – Garis Panduan mengenai Penubuhan Jawatankuasa Audit dan Pemeriksaan Bagi SyarikatSyarikat Kerajaan. Tujuannya adalah seperti berikut:1. Memelihara kepentingan kerajaan sebagai pemegang saham melalui kawalan dan pengawasan ke atas pengurusan Syarikat. 2. Membantu Lembaga Pengarah Syarikat mengawasi dasar dan sistem perakaunan, kawalan dalaman, laporan kewangan dan etika perniagaan. 3. Menentukan sumber-sumber kewangan Syarikat diuruskan dengan seberapa cekap dan efektif untuk memenuhi objektif korporat dan sosialnya. 4. Memainkan peranan sebagai mekanisma penyemakan dan pengimbangan (check and balance) terhadap pengurusan Syarikat. 5. Memastikan supaya peruntukan-peruntukan statutori sepertimana yang diwajibkan oleh Akta Syarikat 1965 sentiasa dipatuhi sepenuhnya. 18 5. mengkaji dan mengawasi rancangan korporat bagi semakan dan kawalan dalaman terutama dari segi pengurusan kewangan. 6. mengkaji dan menyelenggara sistem perakaunan yang efektif serta mengadakan kawalan-kawalan yang tertentu supaya satu sistem amaran awal mengenai kelemahan dapat diwujudkan. 7. mengesan kelemahan di dalam sistem pengurusan agar kelemahan-kelemahan dapat diatasi. 8. memastikan tindakan-tindakan yang bertentangan dengan dasar, sistem dan prosedur pengurusan dikesan dan diambil tindakan dengan segera. 9. mengkaji perbelanjaan langsung seperti perbelanjaan mengurus tahunan Syarikat dan lainlain perbelanjaan yang tidak langsung untuk memastikan kos-kos yang terlibat adalah berpatutan dan selaras dengan fungsi organisasi. 10. mengkaji cara-cara yang sesuai untuk melindungi harta dan mengesahkan kewujudan harta tersebut. 11. mengkaji dan membincang pelan audit luar tahun sebelum ianya dijalankan setiap tahun. 12. mengkaji pandangan-pandangan audit luar dan menentukan perkara-perkara berbangkit diberi perhatian dan diambil tindakan oleh pengurusan. 6. Mengawasi semua fungsi Jabatan Audit Dalam. 13. mengkaji prestasi audit luar dan membuat cadangan kepada Lembaga Pengarah mengenai perlantikan semula dan yuran tahunan firma berkenaan; dan Terma Rujukan Jawatankuasa Audit dan Pemeriksaan Jawatankuasa Audit dan Pemeriksaan adalah bertanggungjawab sepenuhnya kepada Lembaga Pengarah Syarikat. Terma-terma rujukannya adalah seperti berikut:- 14. mengkaji dan memeriksa penyata kewangan tahunan Syarikat sama ada yang telah diaudit atau sebaliknya, termasuk Syarikat Subsidiari dan Bersekutu sebelum mengemukakannya kepada Lembaga Pengarah untuk kelulusan. 1. memperakukan perlantikan dan kenaikan pangkat Pengurus Audit Dalam dan Pegawai-pegawai Audit Dalam untuk kelulusan Lembaga Pengarah. Mesyuarat 1. Korum yang diwajibkan bagi jawatankuasa ini ialah dua orang ahli (termasuk seorang ahli dari luar). 2. memberi sokongan untuk memelihara kebebasan aktiviti audit dalaman supaya ianya dapat berjalan dengan lancar. 2. Jawatankuasa ini akan bermesyuarat sekurangkurangnya sekali dalam tempoh tiga (3) bulan atau seperti yang ditentukan oleh Pengerusinya. AMANAH R AYA BERHAD 2002 laporan tahunan • annual report AMANAH RAYA BERHAD AUDIT AND REVIEW COMMITTEE 3. To carry out audit inspection or special reviews as and when needed Members of the Audit and Review Committee The Audit and Review Committee comprises 3 members. Two of the members including the Chairman are appointed from amongst the Non-Executive Directors of the Company whereas the third member is appointed from outside the Company and is neither drawn from amongst the Directors or Management of the Company or its subsidiary or associate companies. The secretary to the Committee is the Internal Audit Manager of the Company. 4. To review the previous years’ activities and achievements of the internal audit and to formulate plans for next year The Objective of the Audit and Review Committee The Audit and Review Committee is established in accordance with the Treasury Circular Letter No. 9 Year 1993 – Guidelines on the Setting up of Audit and Review Committees for Government Companies for the purpose of: 1. Maintaining the interest of the Government as the shareholder through control and monitoring of the management of the Company 2. To assist the Board of Directors to monitor the principles and accounting systems, internal controls, financial reporting and business ethics 3. To determine the financial sources of the Company are administered and managed efficiently and effectively in accordance with corporate and social objectives 4. To undertake the role as the review and balance mechanism (check and balance) of the management of the Company 5. To ensure compliance with the statutory requirements as required under the Companies Act 1965 6. To oversee all functions of the Internal Audit Department Terms of Reference for the Audit and Review Committee The Audit and Review Committee is primarily responsible to the Board of Directors. Their terms of reference are as follow: 1. To endorse the appointment and promotion of the Audit Manager and Internal Auditors for the approval of the Board of Directors 2. To provide support in ensuring the independence of internal audit activities so that they run smoothly 5. To study and monitor corporate planning for review and internal control especially in the area of management 6. To review and supervise an effective accounting system by exercising controls in related areas so that early warning systems about the company’s weakness can be put in place 7. To identify flaws in the management system which require improvement 8. To ensure that breach of policies and system management procedures are identified quickly and dealt with immediately 9. To review direct expenditures such as annual operation expenditures as well as direct expenses in order to ascertain that those costs are justifiable and related to the functions of the organizations 10. To determine the proper measures for identifying and protecting assets 11. To study and discuss the plan for the annual external audit before it is carried out each year 12. To observe the opinion of external auditors and ensure that matters arising are given due attention and that proper action is taken by the management of the company 13. To review the performance of the external auditor and to propose to the Board of Directors on the reappointment and annual fee of the firm 14. To review and examine the Parent Company’s audited as well as unaudited annual financial statements, including that of the Subsidiaries and Associate Companies, before its submission to the Board of Directors for approval Meeting 1. The quorum for the Committee shall comprise two members (inclusive of an external member) 2. The Committee shall meet not less than three times within a period of three months or a period determined by the Committee Chairman. AMANAH R AYA BERHAD 19 2002 laporan tahunan • annual report Struktur Organisasi Organisation Structure Board of Directors Company Secretary Internal Audit Managing Director / Chief Executive Officer General Manager Operations Human Resource & Administration Branch Operations 18 Branches 20 AMANAH R AYA BERHAD General Manager Finance Services General Manager Corporate Services Corporate Planning Legal Investment Information Technology Finance & Accounts Unit Trusts Product Development Marketing & Corporate Communications 2002 laporan tahunan • annual report Ringkasan 5 Tahun Kewangan Korporat 5 Year Corporate Financial Highlights AMANAH R AYA BERHAD 21 2002 laporan tahunan • annual report Kepada semua pemegang saham, Bagi pihak Lembaga Pengarah dan pengurusan Amanah Raya Berhad (ARB), dengan sukacitanya saya membentangkan laporan tahunan dan penyata kewangan statutori ARB bagi tahun kewangan berakhir 31 Julai 2002. Perutusan Pengerusi Y. Bhg. Dato’ Sukri bin Hj. Mohamed, Pengerusi / Chairman Message from the Chairman Ulasan Prestasi Kewangan Prestasi bagi tahun kewangan berakhir 31 Julai 2002 sangat mantap. Jumlah pendapatan meningkat daripada RM26.7 juta kepada RM29.5 juta hasil aktiviti pemasaran yang intensif dan tersasar berserta kempen-kempen pendidikan awam. Perolehan berpunca terutama sekali dari pernigaan teras iaitu pengurusan harta pusaka dan peramanahan bagi pelanggan individu dan korporat. Perkhidmatan Individu Di ARB, perkhidmatan berpadu meliputi pembukaan dan pengurusan akaun peramanahan, perkhidmatan menulis wasiat dan pentadbiran harta pusaka individu. Akaun-akaun amanah merupakan sumber pendapatan utama. Pada tahun kewangan 2002, ARB menguruskan 37,285 akaun peramanahan bernilai RM976.6 juta berbanding 34,416 akaun bernilai RM959.4 juta pada tahun kewangan 2001. Pada tahun kewangan 2002, ARB telah memperkenalkan produk-produk amanah baru bagi mempelbagaikan perkhidmatan kami. Pada 23 Mei 2002, Educare, suatu produk amanah serta pelaburan yang menggalakkan ibu bapa dan penjaga menabung bagi pendidikan generasi muka telah dilancarkan. Perkhidmatan Korporat Dalam bidang korporat, perkhidmatan peramanahan dana saham amanah merupakan sumber pendapatan utama. Pada 31 Julai 2002, ARB menjadi penjaga dan pemegang amanah kepada lebih 50 unit dana amanah saham yang mempunyai nilai RM42 bilion. Sebagai langkah mempelbagaikan perolehan, ARB berjaya menembusi pasaran pinjaman sebagai pemegang amanah bagi beberapa terbitan bon korporat untuk tahun kewangan 2002. Ini termasuk terbitan bon Syarikat Hartanah Lintasan Kedua bernilai RM2.96 bilion, terbitan Tiong Nam Transport bernilai RM45 juta dan terbitan Kuala Sidim Berhad bernilai RM100 juta. Bank Pembangunan Industri dalam kapasitinya sebagai pembiaya telah melantik ARB sebagai pemegang amanah bagi pinjaman RM620 juta yang diberi kepada Projek KL Monorail. Sebagai badan korporat milik kerajaan, ARB juga mempunyai kedudukan yang kukuh dalam perkhidmatan peramanahan bagi pinjaman kerajaan seperti “Government Support Loan” iaitu Pinjaman Sokongan Kerajaan yang bernilai RM300 juta dan pinjaman RM6.4 bilion kepada Syarikat Prasarana. Butir-butir Kewangan Utama Produk amanah merupakan penyumbang utama kepada hasil syarikat bagi tahun kewangan 2001/2002. Syarikat 22 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report telah membuat pelaburan yang tinggi dalam perkakasan teknologi maklumat dan aktiviti pemasaran dan promosi yang telah meningkatkan jumlah pembelanjaan dan penurunan keuntungan sebelum cukai kepada RM9.95 juta. Manfaat daripada pelaburan ini akan dapat dirasai pada masa hadapan. Sebaliknya, aset bersih bagi setiap saham meningkat daripada RM6.96 kepada RM7.96. Sementara itu, dana pemegang saham meningkat dari RM40.47 juta kepada RM47.16 juta pada 31 Julai 2002. Meningkatkan Mutu Urus Tadbir Korporat ARB akan terus meningkatkan mutu urus tadbir korporat, penzahiran dan ketelusan. Walaupun ARB bukan syarikat awam tersenarai, kami tetap akan mengamalkan peraturan-peraturan dan pentadbiran yang ketat menurut Kod Urus Tadbir Korporat Malaysia. Sepanjang tahun kewangan berakhir 31 Julai 2002, Jawatankuasa Audit dan Jabatan Audit Dalaman berusaha mengesan risiko-risiko dan konflik To all Stakeholders, On behalf of the Board and management of Amanah Raya Berhad (ARB), it gives me great pleasure to present our annual report and statutory financial statements for the financial year ended 31 July 2002. Financial Review ARB turned in a consistent performance for the financial year ended 31 July 2002. Total revenues increased to RM29.5 million from RM26.7 million for the previous year, thanks to intensive and targeted marketing efforts and public education campaigns. Revenues were derived primarily from our core businesses of legacy management and trust administration for both retail and corporate clients. Personal Services At ARB, our integrated legacy management services consist of creating and managing trust accounts, will services, and administration of deceased’s estates. As a core revenue generator, ARB managed 37,285 trust accounts valued at RM976.6 million for FY2002, compared to 34,416 trust accounts valued at RM959.4 million for FY2001. For FY2002, ARB also began diversifying its retail products by introducing trust and investment hybrids that capitalize on our skills in trust and asset management. On May 23, 2002, we launched Educare, a trust-cuminvestment product that encourages parents and guardians to start saving for the education of future generations. Corporate Services In corporate services, trustee services for unit trusts are ARB’s primary breadwinner. As of 31 July 2002, ARB acted as trustee and custodian for over 50 unit trust funds with a net asset value of RM42 billion. To further diversify revenues, ARB successfully penetrated the debt market as a trustee for several corporate bond exercises in FY2002. These include the Wargakerja adalah nyawa kepada kejayaan syarikat yang berorientasikan perkhidmatan. Oleh demikian ARB menekankan kepentingan melatih sumber intelek serta menyediakan persekitaran yang memperkayakan peningkatan sumber manusia yang lebih profesional. People are crucial to the success of a services-oriented company. Recognising this, ARB places great emphasis on training intellectual capital, and providing a nourishing environment for personal and professional enhancement. Second Link’s RM2.96 billion issue, Tiong Nam Transport’s RM45 million issue and Kuala Sidim Berhad’s RM100 million issue. End-financier Bank Pembangunan Industri also appointed ARB as a trustee for the RM620 million loan awarded to the KL Monorail Project. By virtue of its status as a government-owned corporation, ARB also has a strong foothold in trustee services for government debt issues, such as the RM300 million Government Support Loan and the RM 6.4 billion loan for Syarikat Prasarana. Financial Highlights Trust products are the highest revenue generator for FY2001/2002. Heavy investments in IT equipment and marketing as well as promotional activities have resulted in the increase of expenses and reduction in profit before tax to RM9.95 million. The benefits from these investments will be realised in the future. Commendably, net tangible assets per share grew to RM7.96 against last year’s RM6.96. Meanwhile, shareholders’ funds rose from RM40.47 million to RM47.16 million as of 31 July 2002. Enhancing Corporate Governance ARB is committed to raising our standards of corporate governance, disclosure and transparency. Although ARB may not be a public-listed company yet, we intend to apply the strictest rules of governance in accordance with the best practices laid out in the Malaysian Code of Corporate Governance. Throughout the financial year ended 31 July 2002, the Board Audit Committee and the Internal Audit Department have striven to identify potential risks and conflicts and apply adequate controls. The Board members have also attended all mandatory training courses as prescribed by the Companies Commission of Malaysia (formerly Registrar of Companies) and the Securities Commission. Dividends The Board of Directors is pleased to recommend a final dividend of 10 per cent less 28 per cent income tax. Since corporatisation six years ago, ARB has consistently paid a dividend of 10% to its shareholders. AMANAH R AYA BERHAD 23 2002 laporan tahunan • annual report yang mungkin berlaku dan menggunakan kawalan yang secukupnya. Ahli Lembaga Pengarah juga telah menghadiri kesemua kursus-kursus latihan yang telah ditetapkan oleh Suruhanjaya Syarikat (terdahulunya Pendaftar Syarikat) dan Suruhanjaya Sekuriti. Dividen Lembaga Pengarah dengan sukacita menyarankan dividen terakhir sebanyak 10 peratus ditolak cukai pendapatan 28 peratus. Sejak pengkorporatan enam tahun dahulu, ARB telah dengan konsisten membayar dividen sebanyak 10% kepada pemegang sahamnya. Prospek Pertumbuhan GDP diunjurkan pada 5 – 6 peratus pada tahun hadapan. Tetapi sekiranya senario berubah disebabkan faktor luaran seperti perang Amerika Syarikat – Iraq, krisis minyak, dan kegiatan pengganas di sana sini, mungkin perdagangan antarabangsa tergugat dan ekonomi terbuka Malaysia akan terjejas. Namun demikian, ARB bersikap optimis bahawa keamanan dan kemakmuran akan kekal di Malaysia, pasaran utama kami. Tinjauan Kewangan dan Strategi-Strategi Perniagaan Kami mengharapkan pertumbuhan sederhana dalam pasaran individu dan korporat yang sedia ada pada tahun kewangan akan datang. ARB akan terus meningkatkan kesedaran tentang produk-produknya, di samping membentuk produk-produk baru dan berkembang ke segmen pasaran baru yang berpotensi. Perkhidmatan Individu ARB akan menekankan perkhidmatan peramanahan individu dan pentadbiran pusaka yang mempunyai daya perkembangan bagi tahun kewangan 2003. Buat masa kini, perkhidmatan peramanahan individu merangkumi 33 peratus daripada perolehan sementara pentadbiran pusaka merangkumi 36 peratus. Kami berharap akan meningkatkan kesedaran awam tentang produk dan servis ARB melalui pendidikan berterusan. Sebagai negara membangun, minat terhadap peramanahan, wasiat dan pentadbiran pusaka masih kurang, dan ARB berhasrat mengembangkan penguasaan kami dalam pasaran runcit. Khususnya, ARB bercita-cita menempatkan amanah, wasiat dan pentadbiran pusaka sebagai produk-produk berpadu dan menyeluruh yang bertujuan memupuk perpaduan keluarga. ARB sedang menganjur usaha ke dalam pasaran perkhidmatan pelaburan peribadi di samping menggiatkan penabungan kebangsaan. Sebagai sebuah syarikat yang maju, kami sedang menubuhkan beberapa produk hibrid peramanahan dan pelaburan baru bagi beberapa ceruk pasaran. ARB telah membentuk wasiat bagi orang Islam dan mempunyai rancangan untuk melancarkan perkhidmatan “Hibah” atau “pemberian.” Melalui Hibah, pelanggan boleh menghadiahkan atau menyerahkan aset-aset kepada benefisiari semasa hayat mereka. Aset-aset ini pula akan diuruskan oleh ARB mengikut arahan pelanggan. Perkhidmatan Korporat Kami yakin bahawa industri dana saham amanah akan terus berkembang berlatarbelakangkan ekonomi yang semakin sihat. Kecairan masih tinggi dan institusi kewangan menggalak rakyat Malaysia menabung melalui penubuhan dana baru. Kini, ARB menjadi pemegang amanah kepada 52 dana saham amanah yang mempunyai nilai terkumpul melebihi RM42 bilion, bilangan unit melebihi 50 bilion dan merangkumi 30 peratus dana saham amanah tempatan. ARB akan mempromosi 24 AMANAH R AYA BERHAD perkhidmatan kami dengan giat untuk menegakkan penguasaan kami dalam bidang saham amanah. Buat masa kini, perkhidmatan ARB kepada dana saham amanah membentuk 30 peratus perolehan. Pada tahun kewangan 2003, ARB akan memasarkan perkhidmatan peramanahan bagi instrumen pinjaman dan dana persaraan dengan lebih agresif. Khidmat peramanahan semakin kritikal kerana syarikat awam tersenarai lebih giat membuat pelbagai terbitan sekuriti seperti ICULs (Irredeemable Convertible Unsecured Loan Stocks), bon Islam dan aset bersekuriti. Syarikat yang sedang membuat penyusunan semula dan memerlukan pinjaman, seperti syarikat di bawah Nota Amalan 4, juga merupakan calon bagi perkhidmatan amanah ARB. Dengan penuaan penduduk Malaysia, dana persaraan persendirian mungkin lebih popular, dan akan memerlukan pemegang amanah. ARB juga mensasarkan kelab golf dan rekreasi sebagai pelanggan korporat. Seeloknya, kelab golf dan rekreasi menggunakan khidmat pemegang amanah untuk melindungi hak-hak ahli kelab dan mentadbir dana penjelas bagi membaikpulih dan mengawalselia padang, kelab golf dan lainlain peralatan riadah. Meningkatkan Penzahiran dan Urus Tadbir Korporat ARB bertekad meningkatkan penzahiran dalam tahun kewangan akan datang, dengan memperbaiki saluran komunikasi dengan pemegang saham. Maklumat terbaru tentang produk, perkhidmatan dan operasi boleh diakses di laman web ARB, www.arb.com.my, dan e-mel boleh ditujukan ke sales@arb.com.my. Dan ARB akan terus menerbitkan Eksklusif, majalah dalaman ARB yang juga berfungsi sebagai alat pemasaran dan komunikasi korporat. Kami telah mempelbagaikan penyusunan dan kecekapan Lembaga Pengarah dengan meramaikan ahli kepada tujuh orang. Hasilnya, ARB kini mempunyai tiga pengarah bebas bukan eksekutif (termasuk saya), seorang pengarah urusan, dan tiga pengarah bukan bebas bukan eksekutif. Saya mengalualukan kehadiran rakan-rakan baru saya dan yakin bahawa kecekapan dan pengalaman mereka akan mengukuhkan mutu dan prestasi ARB, terutamanya dalam peningkatan perniagaan dan urus tadbir korporat. Penghargaan Sekalung budi dihulurkan kepada semua pihak yang menjadi tunggak kejayaan ARB selama ini. Saya mengucapkan ribuan terima kasih kepada semua pemegang saham, pelangganpelanggan, pengurus-pengurus, wargakerja serta ahli-ahli Lembaga Pengarah di atas sokongan anda. Berkat sokongan dan dokongan anda, ARB telah berkembang maju sebagai institusi peramanahan terulung sejak kelahirannya lapan puluh satu tahun dahulu pada 1hb Mei 1921. Saya yakin bahawa kedudukan ARB akan terus kukuh dan semakin maju pada dekad-dekad akan datang. Sebelum berakhir, saya merakamkan setinggi terima kasih kepada Dato’ Muraly Daran, bekas Ketua Pegawai Eksekutif ARB, di atas segala perkhidmatannya. Kini, Dato’ Muraly telah ditugaskan membentuk subsidiari Amanah Raya Capital Sdn Bhd menjadi sebuah entiti yang kuat dan bersasarkan jualan. Akhir kata, saya bagi pihak Lembaga Pengarah mengalu-alukan kemasukan Encik Izham Yusoff sebagai Pengarah Urusan dan Ketua Pegawai Eksekutif baru. Beliau berpengalaman luas dalam bidang kewangan dan perancangan strategik dan saya yakin bahawa semua pihak akan bekerjasama dengan harmoni. Moga-moga nama ARB akan 2002 laporan tahunan • annual report Prospects The upcoming year looks set to be prosperous for the nation, with GDP growth projected at approximately 5 - 6 per cent. But in a worst-case scenario, unsettling external events such as an imminent US-Iraq war, a potential oil crisis, and spurts of terrorism around the globe may hinder world trade and affect Malaysia’s open economy. Nevertheless, ARB is sanguine that peace and prosperity will prevail in Malaysia, our primary market. Financial Outlook and Business Strategies Next financial year, we expect moderate growth in our existing retail and corporate markets. To drive revenue and profit growth, ARB will focus on improving the overall awareness of our services, while devoting resources to developing potential new products and market segments. Personal Services For FY2003, ARB will still emphasise the growth areas of personal trusts and estate administration services, which currently make up 33 per cent and 36 per cent respectively of revenues. Through continuing education, we hope to increase awareness of our products and services among Malaysians at large. As a developing nation, interest in trusts, wills and estate administration is still tepid, and we plan to extend our dominance in this promising retail market. In particular, ARB wants to position trusts, wills and legacy management as a holistic and integrated instrument for nurturing family cohesiveness. ARB is also expanding our reach in the growing market for personalised investment services, while galvanizing national savings. As a progressive company, we are developing new hybrid trust-and-investment products for various market niches. ARB has developed Islamic wills and is planning to launch Hibah or “gift” services. Through Hibah, clients convey assets to the beneficiaries of their choice during their lifetime. These assets are then managed by ARB in accordance with the client’s instructions. Corporate Services We believe unit trust funds will continue to flourish, given a recovering economy. Liquidity remains high and financial institutions are still tapping the Malaysian propensity to save by creating new trusts. Currently, ARB acts as trustee to 52 unit trusts in total, catering to about 30 per cent of local unit trusts with a combined net asset value of more than RM 42 billion and more than 50 billion units in total. We will continue to promote our services aggressively in order to maintain our leadership in the growing field of unit trusts. At present, our professional trustee services to unit trust funds make up 30 per cent of revenues. In FY2003, ARB will market our trustee services for debt instruments and pension funds with greater aggression. Trustee services are in growing demand as local public-listed companies introduce varied capital-raising exercises using instruments as diverse as ICULs (Irredeemable Convertible Unsecured Loan Stocks), Islamic bonds and securitised assets. Companies undergoing restructuring, such as Practice Note 4 companies, could also be fertile, albeit riskier, clients for ARB’s services as they attempt to raise funding. Given the gradual greying of the country’s population, private pension funds may take root, and these too require trustees. Elsewhere, ARB is targeting golf and country clubs. Ideally, golf and country clubs should employ the services of trustees to protect clubmembers’ interests and administer sinking funds for the purposes of maintaining and repairing greens, clubhouses and other recreational amenities. Enhancing Disclosure and Corporate Governance ARB intends to substantially improve disclosure in the new financial year, by improving existing channels for communicating with stakeholders. Up-to-date information on products, services and operations can now be accessed at the official ARB website, www.arb.com.my, and e-mail can be sent to ARB at sales@arb.com.my. And ARB will continue publishing Eksklusif, the in-house ARB magazine that functions as a marketing and corporate communications vehicle. We have injected extra diversity into the composition and skills of our Board by increasing the number of directors to seven. As a result, we now have three independent non-executive directors (including myself), one managing director, and three nonexecutive, non-independent directors. I bid my new colleagues a warm welcome, and believe that their combined expertise holds tremendous potential and synergies for ARB, especially in the areas of business development and corporate governance. Acknowledgements Bouquets are in order for all parties who have contributed to ARB’s long-lived success. I extend my thanks and heartfelt appreciation to all our shareholders, customers, management and staff as well as my fellow Board members. Thanks to your backing and input, ARB has evolved into a preeminent trust institution since its inception eighty-one years ago on May 1st 1921. Given your unwavering support, I have every confidence that ARB’s longevity and prominence will be assured for decades to come. Finally, I wish to thank Dato’ Muraly Daran, the former Chief Executive Officer of ARB, for his invaluable services. Dato’ Muraly has now accepted the challenge of shaping subsidiary Amanah Raya Capital Sdn Bhd into a fighting fit and market-oriented entity. In his place, the Board welcomes the new Managing Director and Chief Executive Officer Encik Izham Yusoff, who brings extensive experience in strategic planning and finance to ARB. I have no doubt that we will work harmoniously together to hone ARB into a household name synonymous with trusts. Y. Bhg. Dato’ Sukri bin Hj. Mohamed Pengerusi / Chairman AMANAH R AYA BERHAD 25 2002 laporan tahunan • annual report Dari Meja Pengarah Urusan From the Desk of the Managing Director Pemegang saham yang budiman, Sebagai Pengarah Urusan baru syarikat peramanahan yang ulung di Malaysia, dengan sukacitanya saya membentangkan taksiran perniagaan-perniagaan teras dan operasi bagi tahun kewangan berakhir 31 Julai 2002. Perniagaan-Perniagaan Teras Tahun kewangan 2002 merupakan suatu tahun yang mantap bagi ARB. Seperti pada tahun-tahun sebelumnya, perolehan dari perkhidmatan peramanahan perseorangan dan korporat menyumbangkan dua-pertiga pendapatan ARB, manakala satupertiga disumbang oleh perkhidmatan pentadbiran harta pusaka. Khidmat Peramanahan Nilai terkumpul akaun peramanahan yang diurus oleh ARB meningkat daripada RM959.36 juta pada 31 Julai 2001 kepada RM976.58 juta pada 31 Julai 2002. Jumlah pelanggan juga telah meningkat daripada 34, 416 kepada 37,285. Semua pelabur telah dibayar dividen pada kadar kompetitif sebanyak 5 peratus setahun bagi tahun kewangan 2002 Encik Izham bin Yusoff Pengarah Urusan dan Ketua Pegawai Eksekutif / Managing Director and Chief Executive Officer mengatasi kadar simpanan tetap yang sedia ada. Ini masih mampu dilakukan meskipun prestasi Bursa Saham Kuala Lumpur merosot sebahagian besar tahun 2002 mengurangkan pulangan pelaburan ekuiti ARB. Mujurlah ARB berjaya menangkis kerugian dengan membuat pelaburan bijak dalam bon-bon, sekuriti pasaran kewangan dan sekuriti kerajaan. Ketika pasaran Malaysia dibanjiri wang, pengurus-pengurus mengambil peluang menubuhkan beberapa dana baru. ARB dilantik sebagai pemegang amanah kepada 6 dana baru, hasil usaha mendapatkan bahagian yang lebih besar di dalam pasaran dan kadar fee kompetitif yang ditawarkan. Pada 31 Julai 2002, ARB menjadi pemegang amanah saham kepada 50 dana dengan nilai keseluruhan melebihi RM42 bilion berbanding dengan bilangan dana sebanyak 44 buah bernilai RM42 bilion pada tahun 2001. Pengurusan Harta Pusaka Jumlah harta pusaka yang diuruskan oleh ARB telah meningkat kepada 16,296 kes bernilai RM127 juta berbanding dengan 17,164 kes bernilai RM111.67 juta pada tahun 2001. Terdapat kepentingan untuk memastikan harta pusaka yang ditinggalkan ditadbirkan dengan segera untuk manfaat dan kebaikan ahli keluarga dan waris. ARB mempromosi pengurusan harta pusaka bagi menimbulkan kesedaran kepada orang ramai tentang mustahaknya mereka menggunakan perkhidmatan ARB. Promosi dijalankan melalui edaran risalah dan iklan melalui media cetak dan elektronik. Pengurusan harta melibatkan beberapa instrumen penting seperti penulisan wasiat dan pelantikan ARB sebagai wasi ataupun Pentadbir. Ini akan menjamin harta yang dipunyai diuruskan dengan teratur demi kepentingan waris kita. Taksiran Operasi Bagi tahun kewangan 2002, ARB dapat memantapkan perolehan dan keuntungan sebelum cukai pada tahap sejajar dengan tahun kewangan 2001. Pembangunan Sumber Manusia Wargakerja adalah nyawa kepada kejayaan syarikat yang berorientasikan perkhidmatan. Oleh demikian ARB menekankan kepentingan melatih sumber intelek serta menyediakan alam sekitar yang memperkayakan peningkatan sumber manusia yang lebih profesional. Sepanjang tahun ARB menjalankan seminarseminar berteraskan latihan produk mengenai penulisan wasiat, peramanahan, pentadbiran pusaka dan hal-hal berkaitan seperti kewangan, pemasaran dan teknologi. Beberapa bengkel mengenai Peramanahan, Wasiat dan Pentadbiran Pusaka telah juga diadakan untuk manfaat kakitangan tempatan. 26 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Penggunaan komputer di semua cawangan telah meningkatkan produktiviti di kalangan wargakerja ARB dan telah membantu menyediakan perkhidmatan yang lebih efisyen dan cepat kepada pelanggan yang semakin bertambah. Full computerization at all branch offices has resulted in a surge in productivity among ARB staff, and helped us provide faster and more efficient services for our growing customer base. in FY2001. ARB has to stress the importance of managing legacy expeditionaly, in order to safeguard the financial welfare of families and beneficiaries. In addition, we are actively educating the public on the relevance and importance of ARB’s legacy management services. Currently, we are focusing our promotional efforts on distributing brochures, as well as advertising in the print and electronic media. Managing assets would require you to take important measures such as will-writing and appointing ARB as the Executor or Administrator of your estate. By taking these two crucial steps, we guarantee that your estate will be professionally managed in the best interests of your beneficiaries. Operations Review In FY2002, ARB successfully maintained revenues and pre-tax profits at levels similar to FY2001. Dear Stakeholders, As the new Managing Director at the helm of Malaysia’s preeminent trust company, I am pleased to present the review of ARB’s core businesses and operations for the year ended 31 July 2002. Developing Human Resources People are crucial to the success of a service-oriented company. Recognising this, ARB places great emphasis on developing intellectual capital, and providing a nourishing environment for personal and professional enhancement. Core Businesses FY2002 was a steady year for ARB. As in previous years, personal and corporate trustee services accounted for two-thirds of ARB’s revenues, while estate administration services made up the remaining one-third. Throughout the year, ARB conducted intensive product training seminars on will writing, trusts, estate administration and related operational functions like finance, information technology and marketing. A series of workshops on Trusts, Wills and Estate Administration were also held for the benefit of regional staff. Trusts Total trust funds under ARB’s management rose from RM959.36 billion as at 31 July 2001 to RM976.58 million as at 31 July 2002. The number of trust accounts has also increased from 34, 416 to 37,285. With an efficient and small workforce of 320, ARB employees are close-knit. Here at ARB, all staff are encouraged to bond closely with each other through work as well as special events like Family Day and Staff Appreciation Day. ARB rewarded accountholders with a competitive dividend rate of 5 per cent p.a. for FY2002, outpacing the prevailing fixed deposit rate despite the bearish mode of KLSE for much of FY2002 which subsequently affected the returns on ARB’s equity investments. ARB managed to mitigate negativity by prudently investing in diverse instruments such as bonds, money market securities and government paper. In the area of corporate trustee services, several new unit trust funds were launched as managers capitalised on the ample liquidity flooding the Malaysian market. Thanks to aggressive marketing and competitive pricing, ARB was appointed as trustee to 6 new funds. As at 31 July 2002, ARB stood as trustee to 50 funds with a net asset value of more than RM 42 billion. At end-FY2001, ARB was trustee to 44 funds valued with an approximate net asset value of RM42 billion. Legacy Management / Estate Administration The total value of the estates or legacies under ARB administration rose substantially to 16,296 cases valued at RM127 million against 17,164 cases valued at RM111.67 million Religious and social enlightenment is equally germane for staff welfare, and spills over to create a harmonious and serene family life. For the benefit of the Muslim-majority staff, ARB is building a well-equipped prayer room where religious classes and talks can be held in comfort. Capitalising on Information Technology Full computerization at all branch offices has resulted in a surge in productivity among ARB staff, and helped us provide faster and more efficient services for our growing customer base. ARB has plans to invest in Customer Relationship Management systems, which would enable us to provide personalized services that meet the varied demands of our retail and corporate clients. Improving Customer and Staff Satisfaction Nurturing customer awareness and satisfaction lies at the root of ARB’s long success. Throughout 2003, ARB will continue to hold public workshops and roadshows on trusts, will writing and legacy management. We anticipate a rousing response, based on full attendance at our earlier campaigns in 2001. Building awareness AMANAH R AYA BERHAD 27 2002 laporan tahunan • annual report Warga kerja di ARB yang terdiri dari 320 orang walaupun kecil, sungguh akrab. Di ARB, semua wargakerja digalakkan meningkatkan rasa kekeluargaan sama ada dalam bidang tugas atau pun pada peristiwa-peristiwa khas seperti Hari Keluarga dan Hari Penghargaan Wargakerja. Penghayatan ugama dan kesedaran tanggungjawab sosial memberi manfaat kepada kebajikan wargakerja dan akan melahirkan suasana kekeluargaan yang harmonis dan aman. Bagi wargakerja yang majoritinya beragama Islam, sebuah bilik solat di mana tazkirah dan ceramah-ceramah boleh dianjurkan sedang dibina. Matlamat Teknologi Informasi Penggunaan komputer di semua cawangan telah meningkatkan produktiviti di kalangan wargakerja ARB dan telah membantu menyediakan perkhidmatan yang lebih efisyen dan cepat kepada pelanggan yang semakin bertambah. ARB mempunyai rancangan untuk melabur dalam Sistem Pengurusan Perhubungan Pelanggan yang akan membolehkan kami menyediakan perkhidmatan lebih mesra bagi melayani permintaan pelanggan perseorangan ataupun korporat. Peningkatan Rasa Kepuasan Pelanggan dan Warga Kerja Menjana kesedaran dan kepuasan pelanggan merupakan teras kejayaan ARB. Sepanjang 2003, ARB akan meneruskan usaha mengadakan bengkel-bengkel umum dan pameran bergerak tentang peramanahan, penulisan wasiat dan pengurusan harta pusaka. Kami menjangka sambutan yang meriah berdasarkan kehadiran yang menggalakkan pada kempen-kempen awal tahun 2001. Meningkatkan kesedaran melalui pendidikan merupakan tugas asas di ARB kerana kurang 10 peratus penduduk Malaysia dilindungi peramanahan atau wasiat. Sayugia itu, kepuasan pelanggan adalah komponen terpenting kejayaan kami. Rancangan mengadakan perhubungan pelanggan dan pihak pengurusan melibatkan penubuhan pusat panggilan di ibu pejabat di mana semua pertanyaan pelanggan akan dilayan mengikut keutamaan. Wargakerja juga akan diberi kursus intensif sepanjang 2003 untuk meningkatkan kecekapan dan kemesraan. Peluang bagi pelanggan berhadapan dengan wargakerja yang mesra merupakan tunggak kejayaan ARB selama 80 tahun ini. Perkembangan rangkaian ke seluruh Malaysia akan menambahkan lagi peluang bagi pelanggan berinteraksi dengan ARB. Dua buah cawangan mini telah pun dibuka pada 1 Oktober 2002 di Bangi, Selangor dan di Temerloh, Pahang. Dua lagi cawangan mini sedang diusahakan di Sungai Petani, Kedah dan Kuala Krai, Kelantan untuk memenuhi keperluan komuniti di sana. Penutup Sektor perkhidmatan diunjurkan menjadi bertambah penting dalam pembangunan ekonomi Malaysia. ARB memegang kedudukan unik sebagai pembekal terbesar dan peneraju dalam industri peramanahan. Pada hari muka, perkhidmatan ARB dijangka berkembang pesat melalui pembaruan produk, pergabungan strategik, prasarana IT yang moden, serta pencapaian wargakerja produktif. Berkat pengalaman Lembaga Pengarah yang arif, serta sokongan setiap wargakerja, saya yakin bahawa ARB akan terus mencatat pertumbuhan mantap pada tahun 2003. Matlamat utama ARB adalah menyediakan kedudukan kewangan yang kukuh bagi keluarga. Melalui sistem pengurusan harta pusaka, kami membantu anda merancang serta menguruskan harta, membuat wasiat, dan menubuhkan dana amanah agar yang tersayang terpelihara semasa dan sesudah hayat anda. At ARB, a paramount goal is to weave a blanket of financial security for families. Through our legacy management system, we help you plan and protect assets, write wills and create trusts to ensure that loved ones are provided for, during and after your lifetime. through continuing education is a key task at ARB, since less than 10 per cent of the Malaysian population are protected via trusts and wills. Similarly, customer satisfaction is a crucial component of our success. Our ongoing customer relationship management plan entails setting up a call centre at headquarters where customer queries will then be prioritized according to urgency. Staff will also undergo intensive customer service training throughout 2003 to perfect their efficiency and human touch. Easy face-to-face access is also fundamental to ARB’s longevity. ARB’s human touch will expand as our branch network grows, improving our accessibility to clients across Malaysia. We now have two new mini branches at Bangi in Selangor and Temerloh in Pahang, which commenced operations on 1 October 2002. Two new mini-branches are being readied at Sungei Petani in Kedah and Kuala Krai in Kelantan to fulfil the needs of these niche communities. In Conclusion The service sector is projected to become an increasingly important component of the Malaysian economy as we head towards full economic development. ARB holds a unique position as the nation’s largest and leading service provider in the key trust industry. In years to come, I expect ARB to expand its range of services trough product innovation, strategic alliances, improved IT infrastructure and productive workforce. I am confident that ARB will continue to chart a steady growth in 2003 driven by the collective wisdom of the Board and the support of each and everyone of our staff. Encik Izham bin Yusoff Pengarah Urusan dan Ketua Pegawai Eksekutif / Managing Director and Chief Executive Officer 28 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Penyata Kewangan Statutori Statutory Financial Statements 29 Penyata Kewangan Statutori Statutory Financial Statements 30 Laporan Pengarah Directors’ Report 34 Kenyataan Pengarah Directors’ Statement 35 Laporan Juruaudit Auditors’ Report 36 Penyata Pendapatan Income Statement 37 Kunci Kira-Kira Balance Sheet 38 Penyata Perubahan Ekuiti Statement of Changes in Equity 40 Penyata Aliran Tunai Cashflow Statement 41 Nota Kepada Penyata Kewangan Notes to the Financial Statements AMANAH R AYA BERHAD 29 2002 laporan tahunan • annual report Laporan Pengarah Directors’ Report The Directors have pleasure in submitting their report together with the audited financial statements of the Group and of the Company for the financial year ended 31 July 2002. PRINCIPAL ACTIVITIES The principal activities of the Company consist of administering estates of deceased persons and acting as trustee for minors, the public and unit trust schemes. The principal activities of the subsidiary companies are set out in Note 10 to the financial statements. There have been no significant changes in the nature of these activities during the financial year. FINANCIAL RESULTS Profit from ordinary activities after tax Group RM Company RM 7,220,190 7,284,168 DIVIDENDS The amount of dividends paid or declared by the Company since 31 July 2001 were as follows: RM In respect of the year ended 31 July 2000 as shown in the Directors’ report for that year: Final gross tax exempt dividend of 10 sen per share on 6,000,002 ordinary shares, paid on 29 October 2001 600,000 In respect of the year ended 31 July 2001 as shown in the Directors' report for that year: Final gross tax exempt dividend of 10 sen per share on 6,000,002 ordinary shares, paid on 12 October 2001 600,000 1,200,000 The Directors now recommend a first and final tax exempt dividend of 10 sen gross per share, amounting to RM600,000 in respect of the financial year ended 31 July 2002 subject to the approval of members at the forthcoming Annual General Meeting of the Company. RESERVES AND PROVISIONS All material transfers to or from reserves or provisions during the financial year are shown in the financial statements. 30 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Laporan Pengarah (sambungan) Directors’ Report (continued) DIRECTORS The Directors who have held office during the period since the date of the last report are: En. Mohamed Bazain bin Haji Idris Datin Hajjah Fauziah binti Haji Mohd Ramly YBhg. Dato' Sukri bin Hj. Mohamed Tuan Hj. Ab. Gani bin Haron Puan Zakiah binti Kassim YBhg. Dato’ Mohamed bin Jamrah (Appointed on 17.1.2002) (Resigned on 31.8.2001) (Resigned on 31.8.2001) DIRECTORS' BENEFITS During and at the end of the financial year, no arrangements subsisted to which the Company is a party, with the object or objects of enabling Directors of the Company to acquire benefits by means of the acquisition of shares in, or debentures of the Company or any other body corporate. Since the end of previous financial year, no director has received or become entitled to receive a benefit (other than benefits disclosed as Directors' emoluments in Note 4 to the financial statements) by reason of a contract made by the Company or a related corporation with the Director or with a firm of which he is a member, or with a company in which he has a substantial financial interest. DIRECTORS' INTERESTS IN SHARES According to the register of Directors' shareholdings, none of the Directors have direct and indirect interest in the Company and its related corporations at the end of the financial year. HOLDING CORPORATION The Directors regard the Ministry of Finance (Incorporated) as the holding corporation. AMANAH R AYA BERHAD 31 2002 laporan tahunan • annual report Laporan Pengarah (sambungan) Directors’ Report (continued) STATUTORY INFORMATION ON THE FINANCIAL STATEMENTS Before the income statements and balance sheets were made out, the Directors took reasonable steps: (a) to ascertain that proper action had been taken in relation to the writing off of bad debts and the making of allowance for doubtful debts and satisfied themselves that all known bad debts had been written off and that adequate allowance had been made for doubtful debts; and (b) to ensure that any current assets, other than debts, which were unlikely to realise in the ordinary course of business their values as shown in the accounting records of the Group and the Company have been written down to an amount which they might be expected so to realise. At the date of this report, the Directors are not aware of any circumstances: (a) which would render the amounts written off for bad debts or the amount of the allowance for doubtful debts in the financial statements of the Group and the Company inadequate to any substantial extent; or (b) which would render the values attributed to current assets in the financial statements of the Group and the Company misleading; or (c) which have arisen which render adherence to the existing method of valuation of assets or liabilities of the Group and the Company misleading or inappropriate. No contingent or other liability has become enforceable or is likely to become enforceable within the period of twelve months after the end of the financial year which, in the opinion of the Directors, will or may substantially affect the ability of the Group and the Company to meet its obligations when they fall due. At the date of this report, there does not exist: 32 AMANAH (a) any charge on the assets of the Group and the Company which has arisen since the end of the financial year which secures the liability of any other person; or (b) any contingent liability of the Group and the Company which has arisen since the end of the financial year. R AYA BERHAD 2002 laporan tahunan • annual report Laporan Pengarah (sambungan) Directors’ Report (continued) OTHER STATUTORY INFORMATION At the date of this report, the Directors are not aware of any circumstances not otherwise dealt with in this report or the financial statements which would render any amount stated in the financial statements misleading. In the opinion of the Directors: (a) the results of the operations of the Group and the Company during the financial year were not substantially affected by any item, transaction or event of a material and unusual nature; and (b) there has not arisen in the interval between the end of the financial year and the date of this report any item, transaction or event of a material and unusual nature likely to affect substantially the results of the operations of the Group and the Company for the financial year in which this report is made. AUDITORS The auditors, PricewaterhouseCoopers, have expressed their willingness to continue in office. Signed in accordance with the resolution of the Directors: DATO’ SUKRI BIN HJ MOHAMED CHAIRMAN HJ AB GANI BIN HARON DIRECTOR Kuala Lumpur 19 November 2002 AMANAH R AYA BERHAD 33 2002 laporan tahunan • annual report Kenyataan Pengarah Berdasarkan Seksyen 169(15) Akta Syarikat, 1965 Statement By Directors Pursuant To Section 169(15) Of The Companies Act, 1965 We, Dato’ Sukri bin Hj Mohamed and Mohamed Bazain bin Idris, being two of the Directors of Amanah Raya Berhad, do hereby state that, in the opinion of the Directors the financial statements set out on pages 40 to 55, are drawn up so as to give a true and fair view of the state of affairs of the Group and Company as at 31 July 2002 and of the results and cash flows of the Group and Company for the financial year ended on that date in accordance with the applicable approved accounting standards in Malaysia and provisions of the Companies Act 1965. Signed in accordance with the resolution of the Directors: DATO’ SUKRI BIN HJ MOHAMED CHAIRMAN HJ AB GANI BIN HARON DIRECTOR Kuala Lumpur 19 November 2002 Pengisytiharan Berdasarkan Seksyen 169(16) Akta Syarikat, 1965 Declaration Pursuant To Section 169(16) Of The Companies Act, 1965 I, Izham Yusoff, the officer primarily responsible for the financial management of Amanah Raya Berhad, do solemnly and sincerely declare that the financial statements set out on pages 40 to 55 are, in my opinion, correct and I make this solemn declaration conscientiously believing the same to be true, and by virtue of the provisions of the Statutory Declarations Act 1960. IZHAM YUSOFF Subscribed and solemnly declared by the abovenamed Izham Yusoff, at Kuala Lumpur in Malaysia on 19 November 2002, before me. COMMISSIONER FOR OATHS 34 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Laporan Juruaudit Kepada Pemegang Amanah Raya Berhad Report Of The Auditors To The Members Of Amanah Raya Berhad We have audited the financial statements set out on pages 40 to 55. These financial statements are the responsibility of the Company’s Directors. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with approved auditing standards in Malaysia. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by the Directors, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion: (a) (b) the financial statements have been prepared in accordance with the provisions of the Companies Act 1965 (the Act) and applicable approved accounting standards in Malaysia so as to give a true and fair view of: (i) the matters required by Section 169 of the Companies Act 1965 to be dealt with in the financial statements; and (ii) the state of affairs of the Group and Company as at 31 July 2002 and of the results and cash flows of the Group and Company for the year ended on that date; and the accounting and other records and the registers required by the Act to be kept by the Company and subsidiary company which we have acted as auditors have been properly kept in accordance with the provisions of the Act. The names of the subsidiary companies of which we have not acted as auditors are indicated in Note 10 to the financial statements. We have considered the financial statements of these subsidiary companies and the auditors’ reports thereon. We are satisfied that the financial statements of the subsidiary companies that have been consolidated with the Company's financial statements are in form and content appropriate and proper for the purposes of the preparation of the consolidated financial statements and we have received satisfactory information and explanations required by us for those purposes. The auditors’ reports on the financial statements of the subsidiary companies were not subject to any qualification and did not include any comment made under subsection (3) of Section 174 of the Act. PRICEWATERHOUSECOOPERS (No. AF: 1146) Chartered Accountants MOHAMMAD FAIZ BIN MOHAMMAD AZMI (No. 2025/03/04 (J)) Partner of the firm Kuala Lumpur 19 November 2002 AMANAH R AYA BERHAD 35 2002 laporan tahunan • annual report Penyata Pendapatan Untuk Tahun Berakhir 31 Julai 2002 Income Statement For The Year Ended 31 July 2002 Group Note 2002 RM 2001 RM 2002 RM 2001 RM 27,978,240 25,044,630 27,813,183 24,783,587 1,722,262 1,898,312 1,718,003 1,887,728 (18,367,743) (14,849,473) (18,237,167) (14,853,701) Administrative expenses (613,874) (597,974) (590,922) (520,480) Other operating expenses (770,552) (725,387) (698,227) (617,245) Revenue 3 Other operating income Operating expenses Profit from operations 4 9,948,333 10,770,108 10,004,870 10,679,889 Finance cost 5 0 (31,212) 0 (31,212) 9,948,333 10,738,896 10,004,870 10,648,677 (2,728,143) (3,329,000) (2,720,702) (3,305,000) 7,220,190 7,409,896 7,284,168 7,343,677 Profit from ordinary activities before tax Tax 6 Profit from ordinary activities after tax 36 AMANAH Company Earnings per share (sen) 7 120.3 sen 123.5 sen Dividend per share (sen) 8 10 sen 10 sen R AYA BERHAD 2002 laporan tahunan • annual report Kunci Kira-Kira Pada 31 Julai 2002 Balance Sheet As At 31 July 2002 Group Note Company 2002 RM 2001 RM 2002 RM 2001 RM 3,730,804 0 3,160,301 4 3,556,864 300,004 3,156,360 50,004 3,730,804 3,160,305 3,856,868 3,206,364 11,880,604 10,871,409 11,862,201 10,858,357 1,980,070 1,939,211 1,744,511 1,928,322 0 0 304,896 0 38,329,910 34,734,368 37,825,059 33,439,419 52,190,584 47,544,988 51,736,667 46,226,098 4,169,869 4,445,878 3,852,056 3,264,548 0 35,274 2,013,861 600,000 0 58,857 2,494,952 0 0 35,274 2,013,861 600,000 1,517 58,857 2,468,452 0 6,819,004 6,999,687 6,501,191 5,793,374 45,371,580 40,545,301 45,235,476 40,432,724 7,500 1,936,805 400,000 1,567,717 0 1,936,805 400,000 1,567,717 1,944,305 1,967,717 1,936,805 1,967,717 47,158,079 41,737,889 47,155,539 41,671,371 6,000,002 41,158,077 6,000,002 35,737,887 6,000,002 41,155,537 6,000,002 35,671,369 47,158,079 41,737,889 47,155,539 41,671,371 7.96 6.96 NON CURRENT ASSETS Property, plant and equipment Subsidiary companies 9 10 CURRENT ASSETS Fees receivable Other receivables and prepayments Amounts owing from subsidiary companies Deposits, cash and bank balances 11 12 LESS: CURRENT LIABILITIES Other payables and accruals Amount owing to a subsidiary company Provision for retirement benefits Taxation Proposed dividend 13 15 8 NET CURRENT ASSETS LESS: NON CURRENT LIABILITIES Deferred tax Provision for retirement benefits 14 15 CAPITAL AND RESERVE Share capital Retained earnings NET TANGIBLE ASSETS PER SHARE (RM) AMANAH R AYA BERHAD 37 2002 laporan tahunan • annual report Penyata Perubahan Ekuiti Untuk Tahun Berakhir 31 Julai 2002 Statement Of Changes In Equity For The Year Ended 31 July 2002 Issued and fully paid ordinary shares of RM1 each Distributable Number of shares Nominal value RM Retained earnings RM Total RM - as previously reported - prior year adjustment 6,000,002 0 6,000,002 0 27,727,991 1,200,000 33,727,993 1,200,000 - as restated 6,000,002 6,000,002 28,927,991 34,927,993 0 0 7,409,896 7,409,896 0 0 (600,000) (600,000) 6,000,002 6,000,002 35,737,887 41,737,889 - as previously reported - prior year adjustment 6,000,002 0 6,000,002 0 34,537,887 1,200,000 40,537,889 1,200,000 - as restated 6,000,002 6,000,002 35,737,887 41,737,889 0 0 7,220,190 7,220,190 0 0 0 0 0 0 (600,000) (600,000) (600,000) (600,000) (600,000) (600,000) 6,000,002 6,000,002 41,158,077 47,158,079 Note Group At 1 August 2000 Profit from ordinary activities after tax Dividend for the year ended 31 July 1999 8 At 31 July 2001 At 1 August 2001 Profit from ordinary activities after tax Dividends for the year ended - 31 July 2000 - 31 July 2001 - 31 July 2002 At 31 July 2002 38 AMANAH R AYA BERHAD 8 8 8 2002 laporan tahunan • annual report Penyata Perubahan Ekuiti Untuk Tahun Berakhir 31 Julai 2002 Statement Of Changes In Equity For The Year Ended 31 July 2002 Issued and fully paid ordinary shares of RM1 each Distributable Number of shares Nominal value RM Retained earnings RM Total RM - as previously reported - prior year adjustment 6,000,002 0 6,000,002 0 27,727,692 1,200,000 33,727,694 1,200,000 - as restated 6,000,002 6,000,002 28,927,692 34,927,694 0 0 7,343,677 7,343,677 0 0 (600,000) (600,000) 6,000,002 6,000,002 35,671,369 41,671,371 - as previously reported - prior year adjustment 6,000,002 0 6,000,002 0 34,471,369 1,200,000 40,471,371 1,200,000 - as restated 6,000,002 6,000,002 35,671,369 41,671,371 0 0 7,284,168 7,284,168 0 0 0 0 0 0 (600,000) (600,000) (600,000) (600,000) (600,000) (600,000) 6,000,002 6,000,002 41,155,537 47,155,539 Note Company At 1 August 2000 Profit from ordinary activities after tax Dividend for the year ended 31 July 1999 8 At 31 July 2001 At 1 August 2001 Profit from ordinary activities after tax Dividend for the year ended - 31 July 2000 - 31 July 2001 - 31 July 2002 At 31 July 2002 8 8 8 AMANAH R AYA BERHAD 39 2002 laporan tahunan • annual report Penyata Aliran Tunai Untuk Tahun Berakhir 31 Julai 2002 Cash Flow Statement For The Year Ended 31 July 2002 Group Note Company 2002 RM 2001 RM 2002 RM 2001 RM 7,220,190 7,409,896 7,284,168 7,343,677 404,362 404,362 404,362 404,362 CASH FLOWS FROM OPERATING ACTIVITIES Profit from ordinary activities after tax Adjustments for: Provision for retirement benefits Depreciation on property, plant and equipment Gain on disposal of property, plant and equipment Interest expense Interest income Tax 1,637,313 864,740 1,625,337 864,093 (220,915) 0 (1,040,881) 2,728,143 0 31,212 (1,150,943) 3,329,000 (220,915) 0 (1,038,382) 2,720,702 0 31,212 (1,148,491) 3,305,000 Operating profit before working capital changes 10,728,212 10,888,267 10,775,272 10,799,853 (1,230,147) (5,257,706) (1,297,134) (5,187,063) (276,005) 2,043,842 585,991 890,122 9,222,060 7,674,403 10,064,129 6,502,912 (58,857) 0 (3,601,734) (49,565) (31,212) (1,053,180) (58,857) 0 (3,575,293) (49,565) (31,212) (1,053,180) 5,561,469 6,540,446 6,429,979 5,368,955 0 0 (250,000) Increase in receivables (Decrease)/increase in payables Cash generated from operations Retirement benefits paid Interest paid Tax paid Net cash inflow from operating activities CASH FLOWS FROM INVESTING ACTIVITIES Additional investment in a subsidiary (4) Purchase of property, plant and equipment Proceeds from disposal of property, plant and equipment Interest received Hire purchase instalments paid Dividends paid (2,207,816) (890,929) (2,033,729) (886,341) 220,915 1,220,974 0 (1,200,000) 0 963,367 (98,229) (600,000) 220,915 1,218,475 0 (1,200,000) 0 960,915 (98,229) (600,000) Net cash outflow from investing activities (1,965,927) (625,791) (2,044,339) (623,659) NET INCREASE IN CASH AND CASH EQUIVALENTS 3,595,542 5,914,655 4,385,640 4,745,296 CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 34,734,368 28,819,713 33,439,419 28,694,123 38,329,910 34,734,368 37,825,059 33,439,419 CASH AND CASH EQUIVALENTS AT END OF THE YEAR 40 AMANAH R AYA BERHAD 19 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 Notes To The Financial Statements - 31 July 2002 1 GENERAL INFORMATION The principal activities of the Company consist of administering estates of deceased persons and acting as trustees for minors, the public and unit trust schemes. The principal activities of the subsidiary companies are to act as nominees, agents or trustees for beneficial owners of stocks, shares, bank debentures, loan stocks and other securities and managing properties. The average number of employees during the financial year amounted to 299 (2001: 288) employees in the Group and 289 (2001: 283) employees in the Company respectively. The Company is a public limited liability company, incorporated and domiciled in Malaysia, and not listed on the Main Board of the Kuala Lumpur Stock Exchange. The address of the registered office of the Company is Tingkat 10, Wisma Amanah Raya Berhad, No. 15, Jalan Sri Semantan 1, Off Jalan Semantan, 50508 Kuala Lumpur. 2 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The following accounting policies have been used consistently in dealing with items which are considered material in relation to the financial statements. (a) Basis of preparation The financial statements of the Group and of the Company have been prepared under the historical cost convention except as disclosed in this summary of significant accounting policies. The financial statements comply with the applicable approved accounting standards in Malaysia and the provisions of the Companies Act 1965. The preparation of financial statements in conformity with the applicable approved accounting standards in Malaysia and the provision of the Companies Act, 1965 requires the Directors to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reported period. Actual results could differ from those estimates. Trust assets held in the name of the Company and its predecessor organisation are not included in these financial statements. The activities and assets of the various unit trusts and other funds in which the Company is the trustee are not included in these financial statements as they are separate entities. (b) Basis of consolidation Group consolidated financial statements include the financial statements of the Company and its subsidiary companies made up to the end of the financial year. The results of the subsidiary companies acquired are included in the Group’s income statement from the date of its acquisition. AMANAH R AYA BERHAD 41 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 2 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) (c) Property, plant and equipment Property, plant and equipment are stated at cost less accumulated depreciation. Property, plant and equipment are depreciated on a straight line basis to write off the cost of property, plant and equipment over its estimated useful life at the following annual rates of depreciation: Computer equipment Motor vehicles Office equipment, furniture and fittings Renovations (d) 20% 20% 10% -20% over the rental period Subsidiary company A subsidiary company is a company in which the Group has power to exercise control over the financial and operating policies so as to obtain benefits from their activities. Investments in subsidiary companies are stated at cost except where the Directors are of the opinion that there is a permanent diminution in the value of the investment, in which case, allowance is made for the diminution in value. Permanent diminution in the value of an investment is recognised as an expense in the period in which diminution is identified. (e) Receivables Receivables are carried at anticipated realisable values. Known bad debts are written off in the period in which they are identified and specific allowance is made for any considered to be doubtful of collection. An estimate is made for doubtful debts based on a review of all outstanding amounts at the financial year end. (f) Cash and cash equivalents Cash and cash equivalents comprise cash in hand and bank balances, demand deposits, bank overdraft and short term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. (g) Hire purchase payables Assets purchased under hire purchase agreements are capitalised as property, plant and equipment and depreciated in accordance with the policy set out in Note 2(c) above. The corresponding obligations due under the hire purchase agreements after deducting finance charges are included as hire purchase payables while finance charges are charged to the income statement on a straight line basis over the term of the respective hire purchase agreements. (h) Dividends Dividends on ordinary shares are recognised as liabilities when declared. 42 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 2 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) (i) Deferred tax The tax expense is determined on the basis of tax effect accounting using the liability method. Deferred tax is recognised for timing differences except when there is reasonable evidence that such timing differences will not reverse in the foreseeable future. The tax effect on timing difference that results in a debit balance or a debit to the deferred tax balance is not carried forward unless there is a reasonable expectation of its realisation. (j) Retirement benefits The Company has made provisions to an unapproved and unfunded retirement benefit scheme for eligible employees. The scheme requires amounts to be set aside into a trust fund and to a book provision. The amounts set aside are based on past service liabilities, an actuarially determined cost that gives employees credit for benefits for service prior to valuation date and future service liabilities, an actuarially determined cost in respect of service after the valuation date. The scheme was valued by an independent actuary using an attained age method, a form of projected benefit valuation method. The latest actuarial valuation was made on 30 September 1999. (k) Revenue recognition Revenue is recognised upon performance of services and net of service taxes, and after eliminating sales within the Group. AMANAH R AYA BERHAD 43 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 3 REVENUE Income from: - trust operations - unit trust operations - estate administration operations - investment operations - legal operations Management fee Custodian fee 4 2002 RM Group 2001 RM 2002 RM Company 2001 RM 7,348,050 6,368,828 10,304,604 5,339,921 7,348,050 6,368,828 10,304,604 5,339,921 9,118,992 4,508,454 468,859 106,695 58,362 6,748,934 2,235,111 155,017 205,882 55,161 9,118,992 4,508,454 468,859 0 0 6,748,934 2,235,111 155,017 0 0 27,978,240 25,044,630 27,813,183 24,783,587 2002 RM Group 2001 RM 2002 RM Company 2001 RM 80,500 21,950 46,000 11,637,715 28,250 8,150 45,000 10,371,153 80,500 14,350 45,000 11,530,549 28,250 4,850 40,000 10,265,046 1,637,313 404,362 864,740 404,362 1,625,337 404,362 864,093 404,362 (220,915) (1,040,881) 2,239,720 0 (1,150,943) 1,875,193 (220,915) (1,038,382) 2,207,470 0 (1,148,491) 1,848,013 0 31,212 0 31,212 PROFIT FROM OPERATIONS Profit from operations is arrived at after charging/(crediting): Directors' remuneration - fees - other emoluments Auditors' remuneration Staff costs Depreciation on property, plant and equipment Provision for retirement benefits Gain on disposal of property, plant and equipment Interest income Rental on premises 5 FINANCE COST Interest expense 44 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 6 TAX Malaysian income tax: - current year - over/under provision in prior years - deferred tax (Note 14) 3,441,000 3,327,800 3,441,000 3,305,000 (320,357) (392,500) 1,200 0 (320,298) (400,000) 0 0 2,728,143 3,329,000 2,720,702 3,305,000 Subject to agreement by the Inland Revenue Board, the Company has sufficient tax credits under Section 108(6) of the Income Tax Act, 1967 to frank up to RM39,400,000 of its retained earnings at 31 July 2002, if paid out as dividends and tax exempt income of approximately RM4,560,000 due to income tax waiver granted under Section 8 of the Income Tax (Amendment) Act 1999. The effective tax rate of the Group and the Company for the financial year were higher than the statutory rates because certain expenses were not deductible for tax purpose. 7 EARNINGS PER SHARE The earnings per share is calculated by dividing the profit from ordinary activities after tax of the Group amounting to RM7,220,190 (2001: RM7,409,896) by the 6,000,002 (2001: 6,000,002) shares of the Company in issue during the financial year. 8 DIVIDENDS Dividends declared or proposed in respect of the year ended 31 July 2002 are as follows: Group and Company First and final dividend Gross per share 2002 Amount of tax exempt dividend Gross per share 2001 Amount of tax exempt dividend Sen RM’000 Sen RM’000 10 600,000 10 600,000 At the forthcoming Annual General Meeting on 31 December 2002, a final gross dividend in respect of the year ended 31 July 2002 of 10 sen per share (2001: 10 sen per share) amounting to RM600,000 (2001: RM600,000) will be proposed for shareholders' approval. These financial statement do not reflect this final dividend which will be accrued as a liability in the year ending this 31 July 2003 when approved by shareholders. This represents a change in accounting treatment from that of prior years as explained in Note 20. AMANAH R AYA BERHAD 45 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 9 PROPERTY, PLANT AND EQUIPMENT Computer equipment Motor vehicles Office equipment, furniture and fittings RM RM RM RM RM Cost At 1 August 2001 Additions Disposals 4,435,010 511,737 0 805,729 738,302 (626,750) 1,740,058 291,784 0 1,666,971 665,993 0 8,647,768 2,207,816 (626,750) At 31 July 2002 4,946,747 917,281 2,031,842 2,332,964 10,228,834 At 1 August 2001 Charged for the year Disposals (2,841,278) (806,170) 0 (655,819) (161,562) 626,750 (590,726) (199,505) 0 (1,399,644) (470,076) 0 (5,487,467) (1,637,313) 626,750 At 31 July 2002 (3,647,448) (190,631) (790,231) (1,869,720) (6,498,030) 1,593,732 149,910 1,149,332 267,327 3,160,301 1,299,299 726,650 1,241,611 463,244 3,730,804 4,430,422 508,376 0 805,729 738,302 (626,750) 1,740,058 262,227 0 1,666,971 524,824 0 8,643,180 2,033,729 (626,750) (8,970) 0 (3,100) 0 (12,070) 4,929,828 917,281 1,999,185 2,191,795 10,038,089 (2,840,631) (804,899) 0 (655,819) (161,562) 626,750 (590,726) (198,863) 0 (1,399,644) (460,013) 0 (5,486,820) (1,625,337) 626,750 3,588 0 594 0 4,182 (3,641,942) (190,631) (788,995) (1,859,657) (6,481,225) Net book value as at 31 July 2001 1,589,791 149,910 1,149,332 267,327 3,156,360 Net book value as at 31 July 2002 1,287,886 726,650 1,210,190 332,138 3,556,864 Group Renovations Total Accumulated depreciation Net book value as at 31 July 2001 31 July 2002 Company Cost At 1 August 2001 Additions Disposals Transfers to subsidiary company At 31 July 2002 Accumulated depreciation At 1 August 2001 Charged for the year Disposals Transfers to subsidiary company At 31 July 2002 46 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 10 SUBSIDIARY COMPANIES 2002 RM Group 2001 RM 2002 RM Company 2001 RM 0 4 300,004 50,004 Unquoted shares, at cost The shares of all subsidiary companies are held directly by the Company. Details of the subsidiary companies which are incorporated in Malaysia, are as follows: Percentage equity interest held 2002 2001 * 11 Principal activities Amanah Raya Nominees (Tempatan) Sdn Bhd * 100 100 Nominee, agent or trustee for beneficial owners of stocks, shares, bank debentures, loan stocks and other securities ARB Hartanah Sdn Bhd 100 100 Managing properties Amanah Raya Asset Management Sdn Bhd 100 100 Dormant Amanah Raya Capital Sdn Bhd 100 100 Dormant Audited by PricewaterhouseCoopers, Malaysia. OTHER RECEIVABLES AND PREPAYMENTS Deposits Staff loans and advances Fixed deposit interest receivable Other receivables 2002 RM Group 2001 RM 2002 RM Company 2001 RM 227,569 1,315,072 156,728 280,701 163,039 1,202,151 336,821 237,200 225,319 1,115,115 156,728 247,349 163,039 1,202,151 336,821 226,311 1,980,070 1,939,211 1,744,511 1,928,322 Staff loans and advances which operated based on the revolving fund are as follows: 2002 RM Group 2001 RM 2002 RM Company 2001 RM At 1 August Loans disbursed Repayments 1,202,151 577,809 (464,888) 781,839 669,767 (249,455) 1,202,151 377,852 (464,888) 781,839 669,767 (249,455) At 31 July 1,315,072 1,202,151 1,115,115 1,202,151 AMANAH R AYA BERHAD 47 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 12 DEPOSITS , CASH AND BANK BALANCES Deposits with: - Licensed banks - Other financial institutions Cash and bank balances 28,871,688 4,848,033 4,610,189 19,877,221 12,890,283 1,966,864 28,871,688 4,848,033 4,105,338 19,833,869 12,890,283 715,267 38,329,910 34,734,368 37,825,059 33,439,419 The weighted average interest rates of deposits that were effective during the year were as follows: Group and Company Deposits with licensed bank Deposits with other financial institutions 2002 2001 % % 3.20 3.20 3.45 3.45 Deposits of the Group and Company have an average maturity of 60 days (2001: 60 days). 13 OTHER PAYABLES AND ACCRUALS Service tax payables Payroll liabilities Accrued expenses Other payables 2002 RM Group 2001 RM 2002 RM Company 2001 RM 1,278,220 1,644,348 496,146 751,155 1,278,220 1,432,493 300,603 1,434,562 1,278,220 1,644,348 426,083 503,405 1,278,220 1,432,493 286,781 267,054 4,169,869 4,445,878 3,852,056 3,264,548 Included in the Group’s other payables are amounts owing to certain unit trusts amounting to RM246,750 (2001: RM1,167,508) in respect of dividend income receivable on behalf of these unit trusts. 14 DEFERRED TAX At 1 August Charged to income statement (Note 6) At 31 July 48 AMANAH R AYA BERHAD 2002 RM Group 2001 RM 2002 RM Company 2001 RM 400,000 (392,500) 400,000 0 400,000 (400,000) 400,000 0 7,500 400,000 0 400,000 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 15 PROVISION FOR RETIREMENT BENEFITS Group and Company 2002 2001 RM RM At 1 August Charged to income statement (Note 4) Utilised during the year 1,626,574 404,362 (58,857) 1,271,777 404,362 (49,565) At 31 July 1,972,079 1,626,574 Group and Company 2002 RM At 31 July 2002 Current 35,274 Later than 1 year and not later than 2 years Later than 2 years and not later than 5 years Later than 5 years 74,988 30,400 1,831,417 Non current 1,936,805 1,972,079 The Group operates an unapproved and unfunded retirement benefit scheme for employees. This scheme is valued by an independent actuary every three years using the age attained method. The latest actuarial valuation was carried out as at 31 September 1999 and this valuation showed that the fund as at that date is sufficient to meet the actuarially determined value of vested benefits. 16 SHARE CAPITAL Group and Company 2002 RM Ordinary shares of RM1 each: Authorised 17 10,000,000 10,000,000 OPERATING LEASE COMMITMENTS Company 2002 2001 RM RM 19,634 0 117,804 19,634 19,634 137,438 The future minimum lease payments under non cancellable operating leases are as follows: Within 1 year Between 1 and 2 years AMANAH R AYA BERHAD 49 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 18 CAPITAL COMMITMENTS Group and Company 2002 2001 RM RM 6,635,350 4,379,300 6,525,350 110,000 4,379,300 0 6,635,350 4,379,300 Authorised capital expenditure not provided for in the financial statements: Not contracted Analysed as follows: - property, plant and equipment - club membership 19 CASH AND CASH EQUIVALENTS Group 20 Company 2002 2001 2002 2001 RM RM RM RM Deposits, cash and bank balances (Note 12) 38,329,907 34,734,368 37,825,059 33,439,419 PRIOR YEAR ADJUSTMENT During the financial year, the Group changed its accounting policy with respect to the recognition of liabilities in compliance with the new MASB Standard 19 "Events After the Balance Sheet Date". This change in policy has effect on the accounting treatment as follows: Dividends (Note 8) In previous financial years, dividends were accrued as a liability when proposed by Directors. The Group has now changed this accounting policy to recognise dividends in shareholders' equity in the year in which the obligation to pay is established in accordance with MASB Standard 19. Therefore, final dividends are now accrued as a liability after approval by shareholders at the Annual General Meeting. This change in accounting policy has been accounted for retrospectively. 50 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Nota Kepada Penyata Kewangan - 31 Julai 2002 (sambungan) Notes To The Financial Statements - 31 July 2002 (continued) 20 PRIOR YEAR ADJUSTMENT (CONTINUED) The effects of the change on the Group's and Company's financial statements are as follows: As previously reported RM Effect of change in policy RM As restated RM At 1 August 2000: - retained earnings 27,727,991 1,200,000 28,927,991 At 31 July 2001: - retained earnings - proposed dividends 34,537,887 1,200,000 1,200,000 (1,200,000) 35,737,887 0 At 1 August 2000: - retained earnings 27,727,692 1,200,000 28,927,692 At 31 July 2001: - retained earnings - proposed dividends 34,471,369 1,200,000 1,200,000 (1,200,000) 35,671,369 0 Group Company 21 FUNDS UNDER MANAGEMENT Based on management financial statements of various funds in which the Company is the trustee as at 31 July 2002, the funds’ values based on historical costs are as follows: Kumpulan Wang Am Tabung Amanah Yayasan Kebajikan Negara Tabung Amanah Perwira dan Pertahanan Negara Akaun Pusat Pusaka The Malaysian Association For The Prevention of Tuberculosis 2002 RM 2001 RM 1,011,478,448 25,473,163 43,394,443 148,050,669 1,000,784,028 25,867,558 42,702,027 136,473,568 4,817,661 4,868,109 1,233,214,384 1,210,695,290 AMANAH R AYA BERHAD 51 2002 laporan tahunan • annual report This page is intentionally left blank. 52 AMANAH R AYA BERHAD 2002 laporan tahunan • annual report Kandungan Contents 1 Notis Mesyuarat Agung Tahunan Ketujuh Notice of the Seventh Annual General Meeting 2 Maklumat Korporat Corporate Information 3 Struktur Korporat Corporate Structure 4 Profil Korporat Corporate Profile 9 Detik-detik Kejayaan Milestones 10 Lembaga Pengarah Board of Directors 13 Pengurusan Kanan Senior Management 17 Rangkaian Cawangan ARB ARB’s Branch Network 18 Terma Rujukan Jawatankuasa Audit dan Pemeriksaan Terms of Reference of the Audit and Review Committee 20 Struktur Organisasi Organisation Structure 21 Ringkasan 5 Tahun Kewangan Korporat 5 Year Corporate Financial Highlights 22 Perutusan Pengerusi Message from the Chairman 26 Dari Meja Pengarah Urusan From the Desk of the Managing Director RASIONAL / RATIONALE Menjamin kesejahteraan kewangan bagi keluarga dan badan korporat Providing Financial Security for Families and Corporations Selama 81 tahun, ARB telah membina nama yang cemerlang sebagai penjaga dan pelindung aset-aset orang perseorangan dan korporat. Khidmat yang fleksibel dan pelbagai menjadi teras kejayaan ini. Serentak itu, ARB memainkan peranan yang penting dalam masyarakat. Satu-satunya institusi peramanahan yang unggul di negara, ARB bertanggungjawab mewujudkan kesedaran dan pemahaman mendalam mengenai amanah, wasiat dan pentadbiran harta pusaka. Kami percaya bahawa khidmat ARB memberi kesejahteraan kewangan dan mengeratkan lagi perpaduan keluarga. Imej pada kulit laporan melambangkan dedikasi ARB dalam usaha menyediakan kesejahteraan kewangan kepada pelanggan perseorangan dan korporat. Penggunaan catatan kamus yang kreatif sebagai latarbelakang melambangkan peranan ARB sebagai sumber pengetahuan bagi peramanahan, wasiat dan perkhidmatan pengurusan harta pusaka. For 81 years, Amanah Raya Berhad has built a stellar reputation as a guardian and protector of personal and corporate assets. Our versatility and flexibility enable us to service a wide spectrum of clients, both retail and corporate. Simultaneously, we play a significant role in society. As the nation's pre-eminent trust institution, ARB is cardinally responsible for creating a mass awareness and in-depth understanding of trusts, wills and estate administration. We believe that our services help create financial security, which directly contributes to family togetherness. Objects on the cover denote ARB's dedication to providing financial security for both families and corporate clients. Similarly, the background use of stylised dictionary entries symbolises ARB's role as a source of knowledge for specialised trust, wills and estate administration services. AMANAH R AYA BERHAD Penyata Kewangan Statutori Statutory Financial Statements 29 Penyata Kewangan Statutori Statutory Financial Statements 30 Laporan Pengarah Directors’ Report 34 Kenyataan Pengarah Directors’ Statement 35 Laporan Juruaudit Auditors’ Report 36 Penyata Pendapatan Income Statement 37 Kunci Kira-Kira Balance Sheet 38 Penyata Perubahan Ekuiti Statement of Changes in Equity 40 Penyata Aliran Tunai Cashflow Statement 41 Nota Kepada Penyata Kewangan Notes to the Financial Statements LAPORAN 2002 laporan tahunan • a n n u a l r e p o r t TA H U N A N A written instrument legally executed by which a man makes disposition of his estate to take effect after his demise. Suatu dokumen sah yang membolehkan seseorang membuat peraturan mengenai pembahagian harta selepas meninggal dunia. 2002 ANNUAL REPORT AMANAH (Co. Reg No. 344986-V) BERHAD Tingkat 10, Wisma Amanah Raya Berhad, No 15 Jalan Sri Semantan 1, Off Jalan Semantan, Bukit Damansara, 50508 Kuala Lumpur, Malaysia. Tel: +6(03) 2096 1000, 2095 9933, 2095 3232 Faks: +6(03) 2095 2704 E-Mel: sales@arb.com.my Laman Web: www.arb.com.my RAYA AMANAH RAYA BERHAD Rakan Amanah Anda O n e ’s c o l l e c t i v e a s s e t s a n d l i a b i l i t i e s . Kesemua aset dan liabiliti terkumpul. F i r m b e l i e f i n t h e h o n e s t y, v e r a c i t y, j u s t i c e , s t r e n g t h o f s o m e o n e o r s o m e t h i n g . Pegangan kukuh kepada kejujuran, kebenaran, keadilan, kekuatan seseorang atau benda.