MIM530 - Technology Management in the Global Economy
Credit Hours:
3
Contact Hours:
This is a 3-credit course, offered in accelerated format. This means that 16 weeks of
material is covered in 8 weeks. The exact number of hours per week that you can
expect to spend on each course will vary based upon the weekly coursework, as
well as your study style and preferences. You should plan to spend 10-25 hours per
week in each course reading material, interacting on the discussion boards, writing
papers, completing projects, and doing research.
Faculty Information
Name:
Phone:
CSU-GC Email:
Virtual Office Hours:
Course Description and Outcomes
The course addresses the process of managing technology in the global business environment. This class will
explore and apply systems that are utilized to facilitate competitive advantage in the goal marketplace including
voice, video, and data applications. Additionally, focus includes management of the financial and competitive
use of technology for market expansion.
The course emphasizes business initiatives that are supported by technology and how technology is driven the
company to have success in a global environment. Managers should establish their business vision and goals in
a global context to then decide the best technologies to accomplish the vision and goals.
Course Learning Outcomes:
1. Identify and communicate the infrastructure needs of companies seeking to investment in a state-of-the-art
technology-based systems.
2. Evaluate the processes of technology transfer and security factors to protect information.
3. Understand and apply the relationships between technology and economic development.
4. Analyze knowledge and skills to balance technology budgets and demand for enhanced technology services.
5. Understand and strategically communicate the competitive advantages offered by technology and
technology-based systems
6. Identify and analyze future trends in technology advancement and the effects this advancement will have on
organizations.
7. Analyze and evaluate the commitment of foreign governments for the expansion of nationally owned
telecommunications services for the support of business and government technologies.
Participation & Attendance
Prompt and consistent attendance in your online courses is essential for your success at CSU-Global Campus.
Failure to verify your attendance within the first 7 days of this course may result in your withdrawal. If for some
reason you would like to drop a course, please contact your advisor.
Online classes have deadlines, assignments, and participation requirements just like on-campus classes. Budget
your time carefully and keep an open line of communication with your instructor. If you are having technical
problems, problems with your assignments, or other problems that are impeding your progress, let your
instructor know as soon as possible.
Course Materials
Required:
Balzan, P. (2013). Business driven technology (5th ed.). New York, NY: McGraw-Hill. ISBN13: 9780073376844
Course Schedule
Due Dates
The Academic Week at CSU-Global begins on Monday and ends the following Sunday.
• Discussion Boards: The original post must be completed by Thursday at 12 midnight MT and Peer
Responses posted by Sunday 12 midnight MT. Late posts may not be awarded points.
• Mastery Exercises: Students may access and retake mastery exercises through the last day of class until
they achieve the scores they desire.
• Critical Thinking Activities: Assignments are due Sunday at 12 midnight MT.
Week #
Readings
•
•
1
2
•
•
Chapter 1 in Business Driven Technology
PowerPoint Slides for Chapter 1 of Business Driven
Technology [linked to each course module]
Chapter 2, 3 and 4 in Business Driven Technology
PowerPoint Slides for Chapter 2, 3 and 4 of Business
Driven Technology [linked to each course module]
Assignments
•
•
Discussion (25 points)
Critical Thinking (75 points)
•
•
Discussion (25 points)
Critical Thinking (75 points)
3
•
•
Chapter 5, 9, and 13 in Business Driven Technology
PowerPoint Slides for Chapter 5, 9 and 13 of Business
Driven Technology [linked to each course module]
4
•
•
Chapter 6, B6 and B7 in Business Driven Technology
PowerPoint Slides for Chapter 6 of Business Driven
Technology [linked to each course module]
•
Chapter 8, 14, B11 and B18 in Business Driven
Technology
PowerPoint Slides for Chapter 8 and 14of Business
Driven Technology [linked to each course module]
5
•
6
•
•
Chapter 15 in Business Driven Technology
PowerPoint Slides for Chapter 15 of Business Driven
Technology [linked to each course module]
7
•
•
Chapter 16 and B20 in Business Driven Technology
PowerPoint Slides for Chapter 1 of Business Driven
Technology [linked to each course module]
8
•
•
Chapter 19 and 20 in Business Driven Technology
PowerPoint Slides for Chapter 19 and 20 of Business
Driven Technology [linked to each course module]
•
•
•
Discussion (25 points)
Critical Thinking (75 points)
Portfolio topic (0 points)
•
Discussion (25 points)
•
•
•
Discussion (25 points)
Critical Thinking (75 points)
Portfolio Outline (0 points)
•
•
Discussion (25 points)
Critical Thinking (75 points)
•
•
Discussion (25 points)
Critical Thinking (75 points)
•
•
Discussion (25 points)
Portfolio (350 points)
Assignment Details
This course includes the following assignments/projects:
Module 1
Critical Thinking (CT) Assignment
Report: The World is Flat – Thomas Friedman (75 points)
Thomas L. Friedman wrote a book by the title The World is Flat, which he discussed at MIT and at other forums.
Do a search for “The World is Flat” and Thomas L. Friedman on the Web and in the CSUG Virtual Library. Here are
some sources you might use:
•
•
•
http://video.mit.edu/watch/the-world-is-flat-9145/
http://www.youtube.com/watch?v=53vLQnuV9FY
http://www.thomaslfriedman.com/bookshelf/the-world-is-flat
Write a 3-4 pages paper answering the following questions. Support your thoughts:
1. List Freidmann’s main points.
2. Do you agree or disagree with Friedman’s assessment/main points on The World is Flat? Support your answer
with at least 2 outside sources.
3. What are the potential impacts of a flat world for a student performing a job search? Support your answer with
at least 2 outside sources.
4. Identify a current flattener not mentioned on Friedman’s list. Support your answer with at least 2 outside
sources.
Your report should be 3-4 pages in length and include a reference page, well-written, and in conformity with CSUGlobal guidelines for using CSU-Global APA formatting.
Portfolio
Read the Portfolio Project Description on the Week 8 Assignments page. The Portfolio Project requires that you
select a case study to use for a case presentation. You can choose your case from the Business Driven Technology
textbook or choose a real-life case. You must have the case approved by the instructor by Week 3, and you must
submit an outline of your work in Week 5.
The Portfolio Project will be due at the end of course, to be submitted through the assignment link by Sunday
midnight of Week 8.
Module 2
Critical Thinking (CT) Assignment
Strategy and the Internet Report (75 points)
Read Porter’s HBS article Strategy and the Internet by Michael Porter under EBSCO in the CSUG Virtual Library:
Porter, M. (March 2001). Strategy and the internet. Harvard Business Review, 79(3), 164.
You may also find a summary of the article here:
http://hbswk.hbs.edu/item/2165.html.
Write a 3-4 pages paper about the importance of technology on business strategy. Include a minimal of 3 outside
sources to support your critical thinking efforts.
Answer the following questions in your Report:
What can be extrapolated to today's competitive environment?
What has become obsolete about the Internet and strategy?
Your report should be 3-4 pages in length and include a cover page, well-written, and in conformity with CSUGlobal guidelines using CSU-Global APA formatting.
Portfolio
Select a case for your Final Portfolio Project assignment from any of the cases in Business Driven Technology. You
will submit your choice of case to your Instructor next week for approval
Module 3
Critical Thinking (CT) Assignment
Report (75 points)
AMNESTY INTERNATIONAL TURNS TO SOCIAL MEDIA
Envision the following scenario: Social media users are to be given the chance to raise money for a hard-hitting
Amnesty International campaign against Shell. The U.K. branch of the 50-year-old organization announced over the
weekend that the company is to use its Twitter, Facebook, and MySpace accounts to bring in cash to run a fullpage newspaper ad next Tuesday, May 18, the day of Shell's annual general meeting
Write a 3-4 page paper and address the following:
• What are the advantages of using social networking for raising funds for non-profits nationally and
internationally?
• What are the disadvantages of using social networking for raising funds for non-profits nationally and
internationally?
Incorporate at least 2 outside sources in your answers. These articles might provide information on the Amnesty
International Campaign. You are free to search for others:
http://www.fastcompany.com/1642747/amnesty-international-turns-to-social-media-to-fund-anti-shell-adcampaign?partner=rss
http://blogoscoped.com/archive/2009-09-12-n59.html
http://www.sofii.org/node/553
Portfolio
Submit Topic (0 points)
Review the instructions for the Portfolio Project in Module 8.
For your portfolio you are to prepare one of the following.
•
•
Case from the textbook Business Driven Technology.
Case from real work business situation where a technological solution is needed. (Your instructor must
approve your choice of case).
Submit your portfolio topic in the assignment drop box. Include a paragraph describing why you chose that topic
and what you problems you anticipate in researching your subject.
No points are assigned for this deliverable, but points will be deducted from your final grade on the Portfolio
Project if you fail to submit this item as required (see the Portfolio Project Rubric for grading details). Additionally,
you will be expected to account for the instructor's feedback in the final version of the Portfolio Project
assignment.
Module 5
Critical Thinking (CT) Assignment
Data Mining for Terrorists Report (75 points)
In 2006, Fox News did a report of Israeli data mining operation that closely resembles the current American
program to monitor telephonic traffic patterns for possible terrorist activity. Do a search for information on Israeli
spying in America and for data mining. You might also use one of these sites:
•
•
•
•
http://www.youtube.com/watch?v=e5C2rnjdWfk
http://rense.com/general31/fnews.htm
http://www.911-strike.com/fox2.htm
The Wall Street Journal. (May 13, 2006). The data-mining scare. Wall Street Journal.
Write a 3-4 pages paper answering the following questions. Support your thoughts with at least 2 outside sources.
1. Why would international terrorists use data mining tools to gain intelligence?
2. What types of United States databases, besides the Telephonic database, would international terrorists want to
hack for data mining purposes?
3. What can the United States government do to ensure its databases are safe from international terrorists?
4. What can individuals do to protect their computers from international hackers?
Your report should be 2-3 pages in length, and include a reference page, well-written, and in conformity with CSUGlobal guidelines using CSU-Global APA formatting.
Portfolio
Portfolio Outline (0 points)
Submit an outline of your portfolio. Review the requirements of the portfolio in Module 8. The outline should
reflect the topic you chose in Module 3, and cover all the required elements of the assignment. Submit your
outline in the assignment dropbox.
Include with your outline a draft of your proposed sources, listed in correct APA format.
No points are assigned for this deliverable, but points will be deducted from your final grade on the Portfolio
Project if you fail to submit this item as required (see the Portfolio Project Rubric for grading details). Additionally,
you will be expected to account for the instructor's feedback in the final version of the Portfolio Project
assignment
Module 6
Critical Thinking (CT) Assignment
The Competitive Nature of Websites Report (75 points)
Compare websites of two retailers that are in the same business (as an example jcrew.com vs. abercrombie.com,
or amazon.com vs. bn.com).
Search for a list of "do's and don'ts" of web site design in order to compare the two retailing sites you have chosen.
Here are some examples:
•
•
•
•
http://www.will-harris.com/pdf/efuse-content.pdf
http://webdesignledger.com/tips/20-dos-and-donts-of-effective-web-design
http://www.killersites.com/articles/articles_dosAndDontsWebDesign.htm
http://spyrestudios.com/dos-and-donts-of-usability/
Add any other criteria you might like to your evaluation
Review the range of information resources and services used in the sites and the ways in which they are organized,
de­signed, and presented. Refer to at least three sources in composing your paper
Write a 3-4 pagers paper about how well the sites support the conduct of international eBusiness. After analyzing
the sites, compare the strengths and weak­nesses of the two sites. You should be able to draw a conclusion as to
which one they think does the best job of attracting customers to the website and retaining them once they get
there.
Also, comment on how well you think each site does the following:
•
•
•
•
•
Offers a fast and convenient shopping experience
Provides access to help or additional information
Selects desirable products and displays them and describes them in an attractive and easy-to­ understand
manner
Describes its method for getting purchases to customers promptly
Uses online ads, affiliate programs, viral marketing, and email marketing
Your report should be 3-4 pages in length and include a reference page, well-written, and in conformity with CSUGlobal guidelines using CSU-Global APA formatting.
Portfolio
Keep working on Portfolio presentation and report. Make sure you review and act upon any feedback your
instructor offered you on your outline.
Module 7
Critical Thinking (CT) Assignment
Nokia Wants to Track Your Location Everywhere Report (75 points)
The company is developing devices that'll track your position or any items that you own--everywhere you go.
Nokia's concept tech is basically an expansion on the assisted-GPS tech that's increasingly embedded in devices
like cellphones. Nokia plans a hybrid system that will combine RFID tags, Bluetooth and near-field communications
in small keychain-sized devices that communicate with a central hub--perhaps an advanced smartphone.
Do a search for Nokia “indoor positioning”. Here are some examples:
•
•
•
http://www.fastcompany.com/blog/kit-eaton/technomix/nokia-wants-track-your-location-everywhere
Sullivan, M. (January 2010). Nokia’s future: Location services, everywhere. PC World, 28(1), 15.
http://www.digitaltrends.com/mobile/nokia-samsung-sony-in-location-alliance/
Your report should be 3-4 pages in length and include a reference page with at least three outside sources, wellwritten, and in conformity with CSU-Global guidelines using CSU-Global APA formatting.
Share your views about global Internet and mobile privacy.
Your report should include a reference page with at least three outside sources, be well-written, and in conformity
with CSU-Global guidelines using CSU-Global APA formatting.
PORTFOLIO:
You should be in the final stages of polishing your presentation and report. Make sure you have reviewed the
instructions from Week 8 and the Portfolio Project Rubric under Information. It is especially important that you
reviewed, and acted upon, the feedback from your instructor on your topic and outline, as part of your grade is
based on the improvements you have made.
Module 8
Business Consultant Case Study Presentation & Report (350 points)
For your final Portfolio Project in this class, you will put together a case presentation based on the following:
•
Any case from the textbook Business Driven Technology.
Follow a problem-solving approach. You will play the role of consultant assuming you have been hired by the
organization to do two things:
•
•
Provide objective opinion of the situation (specific details below).
Provide realistic options for actions for the organization.
Though the final Portfolio Project for this class is geared toward a singular end, you will complete it two distinct
parts.
Part 1
For the first part of your project, you must construct a visual presentation in PowerPoint, Google Docs
Presentations or some other presentation software that can be loaded to the grade center. Each slide should
include lecture notes – i.e., what you would say if you were actually presenting this. Make sure each slide
summarizes the general idea and your lecture notes expound – you do NOT want to be reading slides to your
audience so be sure your lecture notes add substantive material that is relevant for each slide.
Use the notes function to put narrative and resources to support each slide. This is an important part of your
grade, so be sure to place full and complete information in the notes for each slide.
Your presentation should be 7-10 slides long, visually appealing and effective in delivering your message.
Part 1 is due by the end of Week 8 and is worth half (175) of the final project points.
Part 2
For the second part of your project, you must write a summary report of your final project findings. Your paper
can include copies of tables and diagrams used in presentation, but they must be cited according to APA
guidelines. Your report should also contain the following components:
•
•
•
•
Describe the current business situation.
The technological problem/and or opportunity, depending upon which case you have chosen.
The technological solution and justification for why you’ve chosen that solution.
An evaluation of the technological solution and how the solution will be effective in solving the business
problem or leveraging the opportunity. How the technological solution will improve globalization
opportunities for the company.
Your report should be 8-10 pages long, and include a cover page, well written and formatted per CSU-Global’s APA
style and writing expectations. Support your thoughts with at least 4 outside sources.
Part 2 is due together with Part 1 by the end of Week 8.
Preliminary Deliverables
You will submit your topic in Week 3 and your project outline in Week 5. Both assignments should be posted
to the dropbox. No points are assigned for these deliverables, but points will be deducted from your final
grade on the Portfolio Project if you fail to submit these items as required (see the Portfolio Project Rubric for
grading details). Additionally, you will be expected to account for the instructor's feedback in the final version
of the Portfolio Project assignment.
Submission:
To submit both documents, submit Part 1 to the Assignments dropbox, and then submit part 2 to the dropbox.
Your dropbox will show that two different “attempts” were made.
Course Policies
Late Work
Students are permitted a 7 day grace period during which they may submit a Critical Thinking assignment after
the original due date without penalty. Papers submitted between 8 and 14 days after the original due date will
be accepted with a potential 10 percent reduction in grade for late submission. Papers submitted 15 or more
days beyond the original due date may not be accepted unless prior arrangements have been made with the
instructor. No Portfolios will be accepted late and no assignments will be accepted after the last day of class
unless a student has requested an incomplete grade in accordance with the Incomplete Policy.
Grading Scale and Policies
Course Grading
20% Discussion Participation
45% Critical Thinking Activities
35% Final Portfolio Paper
A
95.0 – 100
A-
90.0 – 94.9
B+
86.7 – 89.9
B
83.3 – 86.6
B-
80.0 – 83.2
C+
75.0 – 79.9
C
70.0 – 74.9
D
60.0 – 69.9
F
59.9 or below
FN*
Failure for Nonparticipation
I**
Incomplete
* Students who stop attending class and fail the course for nonparticipation will be issued the “FN” grade. The
FN grade may have implications for financial aid and scholarship awards.
** An “I” grade may be assigned at the Instructor’s discretion to students who are in good standing (passing) in
the course. Students should have completed a majority of the coursework in order to be eligible for the “I”
grade. Students should request an "I" grade from the Instructor with a written justification, which must include
explanation of extenuating circumstances that prevented timely completion of the coursework. If the request is
approved, the Instructor will require a written agreement consisting of a) the specific coursework to be
completed, b) the plan to complete the coursework, and c) the deadline for completion. The agreement will be
kept on file at CSU-Global Campus. An incomplete course must be satisfactorily completed within the time
frame stipulated in the agreement, but no later than the end of the following semester from the date the “I”
was given. An incomplete not removed within one year shall convert to an F and be included in the computation
of the student’s grade point average.
Academic Integrity
Students must assume responsibility for maintaining honesty in all work submitted for credit and in any other
work designated by the instructor of the course. Academic dishonesty includes cheating,
plagiarism, unauthorized possession of academic materials, and falsification. The Student Handbook
provides information on how students can avoid plagiarism by understanding what it is and how to use library
and internet resources appropriately with proper citation. Please refer to the Academic Catalog for complete
policies regarding plagiarism and academic dishonesty.
APA
Students are expected to follow the CSU-Global APA requirements when citing in APA (based on the APA Style
Manual, 6th edition). For details on CSU-Global APA style, please review the APA resources located under the
Library tab in Blackboard.
Netiquette
All posts and classroom communication must be conducted in a professional and respectful manner in
accordance with the student code of conduct. Think before you push the Send button. Did you say just what you
meant? How will the person on the other end read the words?
Any derogatory or inappropriate comments regarding race, gender, age, religion, sexual orientation, are
unacceptable and subject to disciplinary action.
If you have concerns about something that has been said, please let your instructor know.
Institutional Policies
Refer to the Academic Catalog for comprehensive documentation of CSU-GC institutional policies.