Course Outline School: Business Department: Business Management Course Title: Fundamentals of Business Course Code: BUSN 119 Course Hours/Credits: 56 Prerequisites: N/A Co-requisites: N/A Eligible for Prior Learning, Assessment and Recognition: Yes Originated by: Drew Smylie Creation Date: Fall 2008 Revised by: Linda Donville, Shanker Seetharam, Kerri Shields Revision Date: Summer 2014 Current Semester: Summer 2015 Approved by: Chairperson/Dean Students are expected to review and understand all areas of the course outline. Retain this course outline for future transfer credit applications. A fee may be charged for additional copies. This course outline is available in alternative formats upon request. BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business Course Description This course is an introduction to a broad range of business concepts, practices and theories relevant to today’s global business environment. Students will examine the interrelationship among functional areas of a business enterprise; specifically, human resources, operations management, marketing and sales, and accounting and finance. Students will develop an understanding of how these functional areas of business are impacted as the economy, technology, global competition, and consumer decision making continue to evolve. Throughout this course students will develop and enhance their ability to work effectively in teams, conduct research, analyze cases, and will begin to develop the skills and confidence requisite to delivering professional business presentations. These essential business skills will establish a foundation for future academic success, while preparing students for the professional demands of a career in business. Program Outcomes Successful completion of this and other courses in the program culminates in the achievement of the Vocational Learning Outcomes (program outcomes) set by the Ministry of Training, Colleges and Universities in the Program Standard. The VLOs express the learning a student must reliably demonstrate before graduation. To ensure a meaningful learning experience and to better understand how this course and program prepare graduates for success, students are encouraged to review the Program Standard by visiting http://www.tcu.gov.on.ca/pepg/audiences/colleges/progstan/. For apprenticeship-based programs, visit http://www.collegeoftrades.ca/training-standards. Course Learning Outcomes The student will reliably demonstrate the ability to: 1. Outline the components of an environmental scan and describe how political,economic (e.g. fiscal and monetary policies,population dynamics,emerging markets,economic cycles), sociocultural,technological, and competitive factors create favourable opportunities for, or set constraints upon, a business enterprise 2. Describe the impact of environmental and ethical issues (e.g. public safety,disposal of waste,false advertising,bribery, confidentiality, corporate social responsibility, conflict of interest and corruption) upon both an organization's operations and its stakeholders 3. Discuss the impact of major international trade agreements and organisations on international business opportunities (e.g. NAFTA,WTO,EU,ASEAN,COMESA and MERCOSOR) 4. Discuss the impact of existing and emerging technologies on business opportunities (e.g. social media, ecommerce, wireless technologies) 5. Discuss the major activities involved in the functional areas of an organization (i.e. Human Resources, Marketing, Accounting/Finance, and Operations/Production) 6. Discuss the considerations entrepreneurs make when starting a business as well as the importance of, and elements of, a business plan 7. Discuss risk management strategies (e.g. insurance,contingency plans,SWOT analysis 8. Recommend possible courses of action an organization might pursue based on the analysis of information gathered through research conducted using both LRC databases,business cases, and other qualified/approved sources of information THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 2 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business 9. Identify sources of information gathered in order to give proper recognition to the works of others (e.g. avoiding plagiarism, applying APA formatting) Essential Employability Skills (EES) The student will reliably demonstrate the ability to*: 1. Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience. 6. Locate, select, organize, and document information using appropriate technology and information systems. 7. Analyze, evaluate, and apply relevant information from a variety of sources. 9. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals. 10. Manage the use of time and other resources to complete projects. 11. Take responsibility for one's own actions, decisions, and consequences. *There are 11 Essential Employability Skills outcomes as per the Ministry Program Standard. Of these 11 outcomes, the following will be assessed in this course. Global Citizenship and Equity (GC&E) Outcomes The student will reliably demonstrate the ability to*: 4. Analyze the use of the world's resources to achieve sustainability and equitable distribution at the personal, professional, and global level. *There are 6 institutional Global Citizenship & Equity outcomes. Of these 6 outcomes, the following will be assessed in this course. Text and other Instructional/Learning Materials Text Book(s): Binder Ready Version with WileyPLUS (eBook included) Boone, L., Khan, M., et. al. (2013). Contemporary Business, Canadian Edition. John Wiley & Sons Canada, Ltd. ISBN: 978-1-118-79831-7 WileyPLUS alone (eBook included) Boone, L., Khan, M., et. al. (2013). Contemporary Business, Canadian Edition. John Wiley & Sons Canada, Ltd. ISBN: 978-1-119-01337-2 Online Resource(s): WileyPlus Material(s) required for completing this course: Textbook, WileyPlus, and additional reading of news, magazines, company annual reports, or other materials as indicated by professor. Evaluation Scheme ➮ In-class Exercises: Pertaining to weekly topics as determined by professor. May be individual or group-based tasks (e.g., quizzes, group discussions, mini-cases, mini-presentations, research, reflection). ➮ Case Analysis (Individual): Students analyze a business situation, make observations and recommendation regarding strategies to best improve the situation. Based on content from chapters 1-4. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 3 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business ➮ Concept Check Assessment 1: Test on concepts from chapters 1-5. ➮ Company Research Assignment (Individual): Students will research an enterprise of international scope to be approved by professor ➮ GC & E Assignment (Individual): GC & E Learning Outcome #4: Analyze the use of the world’s resources to achieve sustainability and equitable distribution at the personal, professional and global level. ➮ Case Analysis (Group): Student analyze a business case working in groups. Group members will evaluate their peers' performance on this assignment. Each group member's mark on this assignment may vary. ➮ Group Project and Presentation (10 minute presentation): Students will work in groups to complete an assigned project then present results. Presentations will be no longer than 10 minutes. ➮ Concept Check Assessment 2: Test on concepts from chapters 6-11, 14-15, 17. Evaluation Name In-class Exercises Case Analysis (Individual) Concept Check Assessment 1 Company Research Assignment (Individual) GC & E Assignment (Individual) Case Analysis (Group) Group Project and Presentation (10 minute presentation) Concept Check Assessment 2 Total CLO(s) 1, 2, 3, 4, 5, 6, 7, 8 1, 2, 3, 8, 9 1, 2, 3, 5 1, 2, 4, 5, 7, 8, 9 2, 9 1, 2, 4, 5, 7, 8, 9 1, 4, 7, 8, 9 2, 4, 5, 6, 7 EES GCE Weight/100 Outcome(s) Outcome(s) 10 1, 6, 7, 10, 11 1, 10, 11 1, 6, 7, 10 1, 6, 11 1, 6, 7, 9, 10, 11 1, 6, 7, 9, 10, 11 1, 10, 11 10 10 10 4 10 15 20 15 100% If students are unable to write a test they should immediately contact their professor or program Chair for advice. In exceptional and well documented circumstances (e.g. unforeseen family problems, serious illness, or death of a close family member), students may be able to write a make-up test. All submitted work may be reviewed for authenticity and originality utilizing Turnitin®. Students who do not wish to have their work submitted to Turnitin® must, by the end of the second week of class, communicate this in writing to the instructor and make mutually agreeable alternate arrangements. When writing tests, students must be able to produce official College photo identification or they may be refused the right to take the test or test results will be void. Student Accommodation It is College Policy to provide accommodation based on grounds defined in the Ontario Human Rights Code. Accommodation may include modifications to standard practices. Students with disabilities who require academic accommodations must register with the Centre for Students with Disabilities. Students requiring accommodation based on other human rights grounds should talk with their professors as early as possible. Please see the Student Accommodation Policy. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 4 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business Use of Dictionaries • • English-Additional Language (e.g. English-Chinese) or Additional Language-English (e.g. RussianEnglish) dictionaries may be used in regular class work. Dictionaries may be used in tests and examinations, or in portions of tests and examinations, as long as they are non-electronic (not capable of storing information) and hard copy (reviewed by the invigilator to ensure notes are not incorporated that would affect test or examination integrity). Program or School Policies N/A Course Policies Assignments are due as indicated by the professor. Late assignments will incur a late assignment penalty of 20% loss of marks per day late (including weekends and holidays). There will be no penalty for work missed for a justifiable reason with supporting documented evidence of reason. Students need to inform their professor of any situation that arises during the semester that may have an adverse effect on their academic performance, and request, well in advance, any necessary considerations according to the policies. Failure to do so will jeopardize any academic appeals. College Policies Students should familiarize themselves with all College Policies that cover academic matters and student conduct. All students and employees have the right to study and work in an environment that is free from discrimination and harassment and promotes respect and equity. Centennial policies ensure all incidents of harassment, discrimination, bullying and violence will be addressed and responded to accordingly. Academic honesty is integral to the learning process and a necessary ingredient of academic integrity. Academic dishonesty includes cheating, plagiarism, and impersonation. All of these occur when the work of others is presented by a student as their own and/or without citing sources of information. Breaches of academic honesty may result in a failing grade on the assignment/course, suspension or expulsion from the college. For more information on these and other policies, please visit www.centennialcollege.ca/aboutcentennial/college-overview/college-policies. Students enrolled in a joint or collaborative program are subject to the partner institution's academic policies. PLAR Process This course is eligible for Prior Learning Assessment and Recognition (PLAR). PLAR is a process by which course credit may be granted for past learning acquired through work or other life experiences. The PLAR process involves completing an assessment (portfolio, test, assignment, etc.) that reliably demonstrates achievement of the course learning outcomes. Contact the academic school to obtain THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 5 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business information on the PLAR process and the required assessment. This course outline and its associated weekly topical(s) may not be reproduced, in whole or in part, without the prior permission of Centennial College. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 6 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business Topical Outline (subject to change): Week 1 Topics Course Overview Readings/Materials Course Outline The Changing Face of Chapter 1 Business 2 Business Ethics and Social Responsibility Course Outline Chapter 1 Chapter 2 3 Economic Challenges Chapter 3 Facing Contemporary Business Case Analysis Method Handout Weekly Learning Outcome(s) Instructional Strategies •Distinguish the differences amongst private, public and not-for-profit organizations •Identify and describe the factors of production •Describe the private enterprise system, including basic rights and entrepreneurship •Identify the six eras of business, and explain how the relationship era—including alliances, technology, and environmental concerns—influences contemporary business •Explain how today’s business workforce and the nature of work itself are changing •Identify the skills and attributes managers need to lead businesses in the 21st Century •Identify the characteristics that contribute to a company being considered outstanding in the business community •Explain the concepts of business ethics and corporate social responsibility(CSR) •Describe the factors that influence business ethics •Discuss how organizations shape ethical behavior •Describe how CSR is measured, and summarize the responsibilities of businesses to the general public, and stakeholders •Distinguish between microeconomics and macroeconomics •Explain the factors that drive demand and supply •Compare the three major types of economic systems •Describe the four stages of the business cycle •Explain how productivity, price level changes, and employment levels affect the stability of a nation’s economy •Discuss how monetary policy and fiscal policy are used to manage an economy’s performance Each week a mixture of the following instructional strategies will be used (these may vary as determined by instructor): Lecture Discussions Video THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Evaluation Name Evaluation Date Group work Lecture Class discussions Video Group work Lecture Class discussions Video Group work In-class Exercises Weeks 3-13 (as determined by professor) (10%) Case Analysis Assign Case Analysis Assignment 7 BUSN 119 Week 4 CENTENNIAL COLLEGE Topics Competing in World Markets Readings/Materials Chapter 4 Case Analysis Method 5 6 Forms of Business Ownership and Organization Understanding Accounting and Financial Statements Chapter 5 Chapter 15 Weekly Learning Outcome(s) •Describe the major global economic challenges of the 21st century •Explain the importance of international business and the primary reasons nations trade •Discuss the concepts of absolute and comparative advantage in international trade •Identify the major barriers that confront global businesses •Explain how international trade organizations and economic communities reduce trade barriers to international trade •Compare the different levels of involvement used by businesses when entering global markets •Distinguish between small and large businesses •Discuss the contributions of small businesses to the economy •Describe the features of an effective business plan •Describe funding opportunities for small businesses, including the role of the Business Development Bank of Canada (BDC) •Explain how franchising provides opportunities for both franchisors and franchisees •Outline the three main legal forms of business ownership and summarize the features of not-for-profit organizations •Describe mergers, acquisitions, and joint ventures •Explain the functions of accounting, and identify the three basic activities involving accounting •Describe the roles played by public, management, government, and not-for-profit accountants •Identify the foundations of the accounting system, including GAAP, IFRS, and the role of the Accounting Standards Board (AcSB) •Outline the steps in the accounting cycle, and define double-entry book-keeping and the THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Evaluation Name Evaluation Date Lecture Class discussions Group work Lecture Class discussions Case Analysis (Individual) (10%) Video Group work Case Analysis Assign Company Research Assignment Lecture Class discussions Video Concept Check Assessment 1 (Ch 1-5) (10%) Group work 8 BUSN 119 Week 7 CENTENNIAL COLLEGE Topics Financial Management Readings/Materials Chapter 17 Appendix D Risk Management 8 9 Management, Leadership, and the Internal Organization Human Resources Chapter 7 Chapter 8 Weekly Learning Outcome(s) accounting equation •Explain the functions and major components of the four principal financial statement: the balance sheet, the income statement, the statement of changes in equity, and the statement of cash flows •Discuss how financial ratios are used to analyze a company’s financial strengths and weaknesses •Describe the role of budgets in a business •Outline the accounting issues facing global business •Define finance, and explain the role of financial managers •Describe the parts of a financial plan and the financial planning process •Outline how organizations manage their assets •Compare the two major sources of funds for a business, and explain the concept of leverage •Identify sources of short-term financing for business operations •Discuss long-term financing options •Describe mergers, acquisitions, buyouts, and divestitures •Define management and the three types of skills necessary for managerial success •Explain the role of vision and ethical standards in business success •Summarize the major benefits of planning, and distinguish among strategic planning, tactical planning, and operational planning •Contrast the two major types of business decisions, and list the steps in the decisionmaking process •Define leadership and compare different leadership styles •Discuss the meaning and importance of corporate culture •Identify the four main types of organizational structure •Explain the role and responsibilities of THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Lecture Class discussions Video Evaluation Name Evaluation Date Company Research Assignment (Individual) (10%) Group work Assign GC & E Assignment Lecture Class discussions Video Group work Lecture GC & E 9 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials Management: From Recruitment to Labour Relations 10 11 Top Performance through Empowerment, Teamwork, and Communication Production and Operations Management Chapter 9 Chapter 10 Weekly Learning Outcome(s) human resource management •Describe how recruitment and selection contribute to placing the right person in a job •Discuss how orientation, training programs, and performance appraisals help companies develop their employees •Describe how firms compensate employees through pay systems and benefit programs •Discuss employee separation and the impact of downsizing and outsourcing •Explain the different methods and theories of motivation •Discuss the role of labour unions, the collective bargaining process, and methods for settling labour management disputes •Describe why and how organizations empower employees •Distinguish among the five types of teams in the workplace •Identify the characteristics of an effective team, and summarize the stages of team development •Relate team cohesiveness and norms to effective team performance •Describe the factors that can cause conflict in teams and ways to manage conflict •Explain the importance, process, and types of effective communication •Explain external communication methods of managing a public crisis •Explain the strategic importance of the production function •Identify and describe the four main categories of production processes •Explain the role of technology in the production process •Identify the factors involved in a plant location decision •Explain the major tasks of production and operations managers, and outline the three activities involved in carrying out the production plan •Identify the steps in the production control THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Class discussions Evaluation Name Assignment (Individual) (10%) Evaluation Date Video Group work Assign Case Analysis (Group) Lecture Class discussions Video Group work Lecture Case Analysis (Group) (15%) Class discussions Video Group work 10 BUSN 119 Week 12 CENTENNIAL COLLEGE Topics Customer-Driven Marketing Readings/Materials Chapter 11 Group Presentations 13 14 Using Technology to Manage Information Starting Your Own Business: The Entrepreneurship Alternative Chapter 14 Chapter 6 Weekly Learning Outcome(s) process •Discuss the importance of quality control •Summarize the ways in which marketing creates utility •Discuss the marketing concept •Describe not-for-profit marketing, and identify the five major categories of nontraditional marketing •Outline the basic steps in developing a marketing strategy •Describe the marketing research function •Identify and explain each of the methods available for segmenting consumer and business markets •Outline the determinants of consumer behavior •Discuss the benefits of and tools for relationship marketing •Identify the 4 Ps of marketing •Distinguish between data and information, and explain the role of information systems in business •List the components and different types of information systems •Outline how computer hardware and software are used to manage information •Describe networking and telecommunications technology and the types of computer networks •Discuss the security and ethical issues involving computer information systems •Explain the steps that companies go through in anticipating, planning for, and recovering from information systems disasters •Review the current trends in information systems •Define the term entrepreneur, and distinguish among entrepreneurs, small-business owners, and managers •Discuss factors that support and expand opportunities for entrepreneurs •Summarize the process of starting a new venture THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Lecture Class discussions Video Evaluation Name Evaluation Date Group Project and Presentation (10 minute presentation) (20%) Group work Lecture Class discussions Video Group work Lecture Class discussions Video Concept Check Assessment 2 (Chapters 611, 14-15, 17) (15%) Group work 11 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials Weekly Learning Outcome(s) •Explain how organizations promote intrapreneurship THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Evaluation Name Evaluation Date Concept Check Assessment 12