Course Outline School: Business Department: Business Management Course Title: Fundamentals of Business Course Code: BUSN 119 Course Hours/Credits: 56 Prerequisites: N/A Co-requisites: N/A Eligible for Prior Learning, Assessment and Recognition: Yes Originated by: Drew Smylie, Linda Donville, Shanker Seetharam, Kerri Shields Creation Date: Fall 2008 Revised by: Nadia Pereira Revision Date: Winter 2022 Current Semester: Approved by: Chairperson/Dean Students are expected to review and understand all areas of the course outline. Retain this course outline for future transfer credit applications. A fee may be charged for additional copies. This course outline is available in alternative formats upon request. BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business Acknowledgement of Traditional Lands Centennial is proud to be a part of a rich history of education in this province and in this city. We acknowledge that we are on the treaty lands and territory of the Mississaugas of the Credit First Nation and pay tribute to their legacy and the legacy of all First Peoples of Canada, as we strengthen ties with the communities we serve and build the future through learning and through our graduates. Today the traditional meeting place of Toronto is still home to many Indigenous People from across Turtle Island and we are grateful to have the opportunity to work in the communities that have grown in the treaty lands of the Mississaugas. We acknowledge that we are all treaty people and accept our responsibility to honor all our relations. Course Description This course is an introduction to a broad range of business concepts, providing a high-level overview of practices, theories and corporate responsibilities relevant to today’s global business environment. Students examine the interrelationship among functional areas and corporate responsibilities of business enterprises; including management, leadership and ethics; along with, human resources, operations management, marketing and sales, and accounting and finance. Lessons focus on how these functional areas of business are impacted as the economy, technology, global competition, and consumer decision making continue to evolve. Students exercise their entrepreneurial mindset by envisioning a new venture gathering market research to aid in making decisions about target markets, products, operations, finances, social responsibility, and human resources. Throughout this course students develop and enhance their ability to communicate, work effectively in teams, conduct research, apply self-management strategies, and deliver professional business presentations, reports and case analysis; along with understanding and applying concepts of ethics and social responsibility. These essential business and new essential skills establish a foundation for future academic and career success, preparing students for the professional demands of today's global business environment. This course is delivered through a variety of instructional methods, 4 hours each week Program Outcomes Successful completion of this and other courses in the program culminates in the achievement of the Vocational Learning Outcomes (program outcomes) set by the Ministry of Colleges and Universities in the Program Standard. The VLOs express the learning a student must reliably demonstrate before graduation. To ensure a meaningful learning experience and to better understand how this course and program prepare graduates for success, students are encouraged to review the Program Standard by visiting http://www.tcu.gov.on.ca/pepg/audiences/colleges/progstan/. For apprenticeship-based programs, visit http://www.collegeoftrades.ca/training-standards. Course Learning Outcomes The student will reliably demonstrate the ability to: 1. Discuss the role of business, the changing trends of business, and the impact of existing and emerging technologies on business opportunities. 2. Perform an environmental scan (PESTEL) and describe how political, economic, socio-cultural, THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 2 BUSN 119 3. 4. 5. 6. 7. 8. CENTENNIAL COLLEGE Fundamentals of Business technological, environmental, legal, and competitive factors create favourable opportunities for, or set constraints upon, a business enterprise. Discuss the impact of corporate social responsibility (CSR) and ethical issues (e.g., public safety, disposal of waste, false advertising, bribery, confidentiality, conflict of interest and corruption) upon both an organization's operations and its stakeholders. Explain the importance of trade for Canadian business including the opportunities and challenges of conducting business in the global economy. Discuss the major activities involved in the functional areas of an organization and the interrelationship among these areas (i.e., Human Resources, Marketing, Accounting/Finance, and Operations/Production). Explore the entrepreneurial mindset through examining the considerations entrepreneurs make when starting a business as well as the importance of, and elements of, a business plan. Describe the basic management functions of planning, organizing, leading, and controlling as they pertain to all areas of business. Identify risk management strategies for an organization (e.g. insurance, contingency plans, SWOT analysis,forecasting). Essential Employability Skills (EES) The student will reliably demonstrate the ability to*: 1. Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience. 2. Respond to written, spoken, or visual messages in a manner that ensures effective communication. 6. Locate, select, organize, and document information using appropriate technology and information systems. 7. Analyze, evaluate, and apply relevant information from a variety of sources. 8. Show respect for diverse opinions, values belief systems, and contributions of others. 9. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals. 10. Manage the use of time and other resources to complete projects. 11. Take responsibility for one's own actions, decisions, and consequences. *There are 11 Essential Employability Skills outcomes as per the Ministry Program Standard. Of these 11 outcomes, the following will be assessed in this course. Global Citizenship and Equity (GC&E) Outcomes The student will reliably demonstrate the ability to*: 1. Identify one's roles and responsibilities as a global citizen in personal and professional life. 4. Analyze the use of the world's resources to achieve sustainability and equitable distribution at the personal, professional, and global level. 6. Support personal and social responsibility initiatives at the local, national or global level. *There are 6 institutional Global Citizenship & Equity outcomes. Of these 6 outcomes, the following will be assessed in this course. Methods of Instruction Lecture, large and small group discussions, group and teamwork, videos, readings, research, activities and exercises THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 3 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business Text and other Instructional/Learning Materials Text Book(s): This course uses an OER (open education resource) created by Business Faculty from Ontario Colleges and eCampusOntario Program Managers. Use of the OER eBook is free for students. Purchasing a hard copy of the textbook is optional and can be done online through the link provided; the eBook is accessible through the link as well. Fundamentals of Business: Canadian Edition. (2018). Retrieved from: https://openlibrary.ecampusontario.ca/catalogue/item/?id=9d2935f5-c088-4207-a25f-a813dce8e5ae Additional readings and research weekly, as assigned. Online Resource(s): OER eBook, eCentennial Course area, Outlook 365 email and MS Teams through myCentennial Material(s) required for completing this course: Computer Laptop, Desktop or a Tablet device will be required for this course along with access to the internet. Classroom and Equipment Requirements Student teams will require use of an Internet accessible device, either a laptop, desktop or tablet. A loan can be arranged from the College Library or students may bring their own device. Evaluation Scheme ➮ Discussion Boards & Weekly Activities: These are ongoing throughout the semester. They may be group or individual activities completed as homework; and, may focus on business concepts or personal success concepts taught throughout this course. This part of assessment may include: discussion boards, mini-cases, quizzes, Padlets, or other as determined by the professor. ➮ Personal Success Scavenger Hunts: This assignment consists of two scavenger hunts: students will work on their own to find information to assist them with the personal success outcomes of this course. The scavenger hunts are designed to orient students to Centennial College resources and provide personal success information to use throughout this course and their business program. ➮ Personal SWOT Assignment: Students will conduct a SWOT analysis to evaluate and discuss their employability skills as they relate to the functional areas of business. ➮ Business Ethics & GCE Assignment: Using a business case, students will research, discuss and analyze the topic of Business Ethics in connection with GCE outcomes numbers 1, 4 & 6. ➮ Mid-Semester Quiz: This quiz will cover the Foundation & Economics of Business and Business in a Global Environment. ➮ Business Venture Group Project: This comprehensive project involves applying entrepreneurial, corporate social responsibility and business fundamental skills to create a business venture. Students will work collaboratively using MS Teams to conduct research, consider marketing strategies, products/services, target market, financial management, CSR, operations, etc; in addition, students will perform a PESTEL analysis. Students will also complete a peer performance evaluation to critically evaluate their own and their peers performance and contributions on this project. ➮ Short Case Analysis: This assignment will introduce students to the case analysis process by THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 4 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business applying this process to a short business case. The case will require students to apply critical thinking, effective research and analysis as they discuss course concepts in relation to the case. ➮ Test: This test is designed to assess course concepts covered after week 7. The test will include two parts: Part 1 consists of multiple choice and matching questions. Students will have 1 hour to complete this part of the test. Part 2 consists of two essay questions; students will be provided a case and will need to demonstrate effective critical thinking, research and analysis of course concepts as they relate to the case. Students will have 2 hours to complete this part of the test. Evaluation Name Discussion Boards & Weekly Activities Personal Success Scavenger Hunts Personal SWOT Assignment Business Ethics & GCE Assignment Mid-Semester Quiz Business Venture Group Project Short Case Analysis Test CLO(s) EES Outcome(s) 1, 3, 4, 5, 6, 1, 2, 6, 7, 7, 8 8, 9, 10, 11 6, 7, 10, 11 1, 7, 8 1, 6, 7, 10, 11 1, 3, 5, 7 1, 6, 7, 10, 11 1, 4, 5 1, 6, 10, 11 1, 2, 3, 5, 6, 1, 2, 6, 7, 7, 8 8, 9, 10, 11 1, 3, 5, 7 1, 6, 7, 10, 11 1, 3, 4, 5, 7, 8 1, 6, 7, 10, 11 Total GCE Weight/100 Outcome(s) 1, 4, 6 20 1 5 5 1, 4, 6 10 1, 4, 6 10 20 1, 6 10 4 20 100% If students are unable to write a test they should immediately contact their professor or program Chair for advice. In exceptional and well documented circumstances (e.g. unforeseen family problems, serious illness, or death of a close family member), students may be able to write a make-up test. All submitted work may be reviewed for authenticity and originality utilizing Turnitin®. Students who do not wish to have their work submitted to Turnitin® must, by the end of the second week of class, communicate this in writing to the instructor and make mutually agreeable alternate arrangements. When writing tests, students must be able to produce official Centennial College photo identification or they may be refused the right to take the test or test results will be void. Tests or assignments conducted remotely may require the use of online proctoring technology where the student’s identification is verified and their activity is monitored and/or recorded, both audibly and visually through remote access to the student's computer and web camera. Students must communicate in writing to the instructor as soon as possible and prior to the test or assignment due date if the they require an alternate assessment format to explore mutually agreeable alternatives. Student Accommodation The Centre for Accessible Learning and Counselling Services (CALCS) (http://centennialcollege.ca/calcs) provides programs and services which empower students in meeting their wellness goals, THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 5 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business accommodation and disability-related needs. Our team of professional psychotherapists, social workers, educators, and staff offer brief, solution-focused psychotherapy, accommodation planning, health and wellness education, group counselling, pscyho-educational workshops, adaptive technology, and peer support. Walk in for your first intake session at one of our service locations (Ashtonbee Room L1-04, Morningside Room 190, Progress Room C1-03, The Story Arts Centre Room 285, Downsview Room 105) or contact us at calcs@centennialcollege.ca, 416-289-5000 ext. 3850 to learn more about accessing CALCS services. Use of Dictionaries • • • Any dictionary (hard copy or electronic) may be used in regular class work. English-Additional Language (e.g. English-Chinese) or Additional Language-English (e.g. RussianEnglish) dictionaries may be used in regular class work. Dictionaries may be used in tests and examinations, or in portions of tests and examinations, as long as they are non-electronic (not capable of storing information) and hard copy (reviewed by the invigilator to ensure notes are not incorporated that would affect test or examination integrity). Program or School Policies Every assignment submitted to The Business School should follow APA referencing guidelines. This is expected and standard in both the academic world and the business world. Please visit the link for more information on APA referencing guidelines: https://e.centennialcollege.ca/content/enforced/42585SOBStudentToolkits.dev/The%20Business%20School%20APA%20referencing%20guidelines.pdf Course Policies Missed Tests: Students who are absent from a test with a valid reason should request a make-up test. Students should email their professor immediately upon absence (within 48 hours of absence) and arrange to submit professional documentation (as determined by College) to their professor stating reason of absence. Late Assignments: Students should submit assignments on or before the given due date. Assignments submitted after the due date will incur a late assignment penalty of 20% loss of marks per day late (including weekends and holidays). There will be no penalty for work missed for a justifiable reason with supporting, professional documentation (as determined by College) as evidence of reason. Students need to inform their professor of any situation that arises during the semester that may have an adverse effect on their academic performance, and request, well in advance, any necessary considerations according to the policies. Failure to do so will jeopardize any academic appeals. College Policies Students should familiarize themselves with all College Policies that cover academic matters and student conduct. All students and employees have the right to study and work in an environment that is free from THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 6 BUSN 119 CENTENNIAL COLLEGE Fundamentals of Business discrimination and harassment and promotes respect and equity. Centennial policies ensure all incidents of harassment, discrimination, bullying and violence will be addressed and responded to accordingly. Academic honesty is integral to the learning process and a necessary ingredient of academic integrity. Academic dishonesty includes cheating, plagiarism, and impersonation. All of these occur when the work of others is presented by a student as their own and/or without citing sources of information. Breaches of academic honesty may result in a failing grade on the assignment/course, suspension or expulsion from the college. For more information on these and other policies, please visit www.centennialcollege.ca/aboutcentennial/college-overview/college-policies. Students enrolled in a joint or collaborative program are subject to the partner institution's academic policies. PLAR Process This course is eligible for Prior Learning Assessment and Recognition (PLAR). PLAR is a process by which course credit may be granted for past learning acquired through work or other life experiences. The PLAR process involves completing an assessment (portfolio, test, assignment, etc.) that reliably demonstrates achievement of the course learning outcomes. Contact the academic school to obtain information on the PLAR process and the required assessment. This course outline and its associated weekly topical(s) may not be reproduced, in whole or in part, without the prior permission of Centennial College. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 7 BUSN 119 CENTENNIAL COLLEGE Semester: Section Code: Meeting Time & Location: Delivery Method: Winter 2021 BUSN119 001 Asynchronous Course Online Professor Name: Contact Information: Office Hours: Fundamentals of Business Shanker Seetharam Email: sseetha1@my.centennialcollege.ca Virtual Hours - email to make an appointment This course outline has been modified to reflect the 13-week online delivery of courses in the Summer/Fall 2020 or Winter 2021 semester. Total course hours may be less than as indicated on the cover page as a result of the reduced semester length due to COVID-19. Topical Outline (subject to change): Week 1 Topics Course Overview Centennial College Student Services Understanding Plagiarism and the importance of APA Style formatting for research 2 Tools for Effective Writing Centennial College Personal and Academic Advising Time and Stress Management 3 Mindfulness Teamwork and Collaboration SWOT Analysis Readings/Materials Weekly Learning Outcome(s) Instructional Strategies Course Outline Personal Success Lecture, Class •Describe course objectives and learning Discussions and College Policies outcomes Activities, Video •Access College policies and review Student Services at •Apply research skills in orienting to Centennial College Centennial College student services. • Describe rules related to plagiarism when Student Life at writing papers for college. Centennial College • Operate a grammar correction program such as Grammarly. Additional readings as • Explain specifics of APA style citations. assigned Student Services at Centennial College Personal Success • Access personal and academic advising. • Describe techniques for time management, Additional readings as stress management, and mindfulness. assigned Lecture, Class Discussions and Activities, Video OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 1, Teamwork Lecture, Class Discussions and Activities, Video, Demo, Group Work •Understand the difference between groups & teams •Examine the effects teams have on performance •Discuss the various types of teams •Examine the factors required for effective THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Evaluation Evaluation Name and Date Weight Learning Activities & Discussion Boards, weeks 1-6 ongoing Worth 10% Personal Success Scavenger Hunt Part 1 of 2 - continue in week 2 Personal Success Scavenger Hunt Part 2 of 2 - Worth 5% Parts 1 & 2 Due week 3 Personal SWOT and Reflection Assignment Worth 5% Due week 5 8 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials Weekly Learning Outcome(s) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date Additional readings as teamwork assigned •Discuss elements of group cohesiveness •Identify the skills you & the team need • Determine conflict resolution strategies for given scenarios. • Create a conflict resolution plan for a workplace situation. • Reflect on a personal SWOT assessment. 4 Foundations of Business OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 2, Foundations of Business & Chapter 3, Economics of Business Lecture, Class Discussions and Activities, Video, Demo Group Work Business Ethics and OER eBook/textbook Social Responsibility Fundamentals of Business: Canadian Edition, Chapter 4, Ethics and Social Responsibility Lecture, Class Discussions and Activities, Video, Demo Group Work Economics of Business 5 •Describe the concept of stakeholders and identify the stakeholder groups relevant to an organization. •Discuss and be able to apply the macrobusiness-environment model to an industry or emerging technology. •Explain other key terms related to this chapter including entrepreneur, profit, and revenue. Additional readings as •Describe the foundational philosophies of assigned capitalism and socialism. •Discuss private property rights and why they are key to economic development. •Discuss the concept of GDP (gross domestic product). •Explain the difference(s) between scale and monetary policy. •Discuss the concept of the unemployment rate measurement. •Discuss the concepts of inflation and deflation. •Explain other key terms related to this chapter including supply; demand; equilibrium price; monopoly; recession; depression. •Define business ethics and explain what it means to act ethically in business. •Explain why we study business ethics. •Identify ethical issues that you might face in business, such as insider trading, conflicts of interest, and bribery, and explain rationalizations for unethical behaviour. Additional readings as •Identify steps you can take to maintain your THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) GCE and Business Ethics Assignment, Worth 10%, Due week 7 9 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials assigned Weekly Learning Outcome(s) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date honesty and integrity in a business environment. •Define corporate social responsibility and explain how organizations are responsible to their stakeholders, including owners, employees, customers, and the community. •Discuss how you can identify an ethical organization, and how organizations can prevent behaviour like sexual harassment. 6 Global Business OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 5, Business in a Global Environment •Explain why nations and companies participate in international trade and how they measure that trade. •Describe the concepts of absolute and comparative advantage. •Define importing and exporting. •Explain how companies enter the Additional readings as international market through licensing assigned agreements or franchises. •Describe how companies reduce costs through contract manufacturing and outsourcing. •Explain how cultural, economic, legal, and political differences between countries create challenges to successful business dealings. •Discuss the various initiatives designed to reduce international trade barriers and promote free trade. Lecture, Class Discussions and Activities, Video, Demo Group Work Mid-semester Quiz: Foundation & Economics of Business and Global Business, Worth 10%, Due week 8 7 Ownership & Entrepreneurship OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 7, Entrepreneurship Lecture, Class Discussions and Activities, Video, Demo Group Work Learning Activities & Discussion Boards, weeks 7-13 ongoing Worth 10% •Identify the questions to ask in choosing the appropriate form of ownership for a business. •Describe the sole proprietorship and partnership forms of organization and specify the advantages and disadvantages. •Identify the different types of partnerships Additional readings as and explain the importance of a partnership assigned agreement. •Explain how corporations are formed and how they operate. •Discuss the advantages and disadvantages of the corporate form of ownership. •Examine special types of business THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Business Venture Group Project Worth 20%, Due week 12 10 BUSN 119 Week CENTENNIAL COLLEGE Topics 8 Marketing 9 Management Leadership Structuring Organizations PESTLE Analysis Readings/Materials Weekly Learning Outcome(s) ownership, including limited-liability companies, cooperatives, and not-for-profit corporations. •Define mergers and acquisitions and explain why companies are motivated to merge or acquire other companies. •Define entrepreneur and describe the three characteristics of entrepreneurial activity. •Identify five potential advantages to starting your own business. •Define a small business and explain the importance of small businesses to the Canadian economy. •Explain why small businesses tend to foster innovation more effectively than large ones. •Describe the goods-producing and serviceproducing sectors of an economy. OER eBook/textbook - •Define the terms marketing, marketing Fundamentals of concept, and marketing strategy. Business: Canadian •Outline the tasks involved in selecting a Edition, Chapter 14, target market. Marketing: Providing •Identify the four Ps of the marketing mix. Value •Explain how to conduct marketing research •Discuss various branding strategies and Additional readings as explain the benefits of packaging and assigned labeling. •Describe the elements of the promotion mix. •Explain how companies manage customer relationships. •Identify the advantages and disadvantages of social media marketing. OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 8, Management and Leadership & Chapter 9, Structuring Organizations •Identify the four interrelated functions of management: planning, organizing, leading, and controlling. •Explain the process by which a company develops and implements a strategic plan. •Explain how managers direct others and motivate them to achieve company goals. •Describe the process by which a manager monitors operations and assesses Additional readings as performance. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date Lecture, Class Discussions and Activities, Video, Demo Group Work Lecture, Class Discussions and Activities, Video, Demo Group Work 11 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials assigned 10 Operations Management Motivating Employees Weekly Learning Outcome(s) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date •Explain what benchmarking is and its importance for managing organizations. •Describe the skills needed to be a successful manager. •Identify the three levels of management and the responsibilities at each level. •Discuss various options for organizing a business, and create an organization chart. •Explain how specialization helps make organizations more efficient. •Discuss the different ways that an organization can departmentalize. •Explain other key terms related to this chapter such as chain of command, delegation of authority, and span of control. OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 10, Operations Management & Chapter 11 Motivating Employees •Define operations management and discuss the role of the operations manager in a manufacturing company. •Describe the decisions and activities of the operations manager in overseeing the production process in a manufacturing company. •Explain the importance of both PERT and Gantt charts. Additional readings as •Explain how manufacturing companies use assigned technology to produce and deliver goods in an efficient, cost-effective manner. •Describe the decisions made in planning the product delivery process in a service company. •Identify the characteristics that distinguish service operations from manufacturing operations and identify the activities undertaken to manage operations in a service organization. •Explain how total quality management provides value to customers. •Explain how outsourcing provides value to customers. •Define motivation, and understand why it is important in the workplace. THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Lecture, Class Discussions and Activities, Video, Demo, Group Work Case Analysis Assignment Worth 10%, Due week 13 12 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials Weekly Learning Outcome(s) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date •Explain the difference between intrinsic and extrinsic motivation. •Explain the basics of major theories of motivation 11 Accounting Finance Personal Finance 12 Human Resource Management Union Issues OER ebook/textbook Fundamentals of Business: Canadian Edition, Chapter 15, Accounting and Finance & Chapter 16 Personal Finance •Explain the differences between managerial accounting and financial accounting. •Identify some of the users of accounting information and explain how they use it. •Explain the function of the income statement. •Calculate revenue, expenses and net-profit. •Explain the function of the balance sheet. •Calculate assets, liabilities, and Additional readings as shareholders’ equity. assigned •Explain the function of the cash flow statement. •Calculate a breakeven point given the necessary information. •Evaluate a company’s performance using financial statements and ratio analysis •Define personal finances and financial planning. •Explain the financial planning cycle. •Explain compound interest and the time value of money. •Discuss the advantages of a college education in meeting short-term and longterm financial goals •Discuss the value of getting an early start on your plans for saving. •Explain how to manage monthly income and expenses. •Describe strategies to minimize and manage debt. Lecture, Class Discussions and Activities, Video, Demo, Group Work OER eBook/textbook Fundamentals of Business: Canadian Edition, Chapter 12, Managing Human Resources & Chapter 13, Union Issues Lecture, Class Discussions and Activities, Video, Demo, Group Work •Define human resource management and explain how managers develop and implement a human resource plan. •Explain how companies train and develop employees, and discuss the importance of a diverse workforce. •Identify factors that make an organization a THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 13 BUSN 119 Week CENTENNIAL COLLEGE Topics Readings/Materials Weekly Learning Outcome(s) Fundamentals of Business Instructional Strategies Evaluation Name and Weight Evaluation Date good place to work, including competitive Additional readings as compensation and benefits packages. assigned •Explain how managers evaluate employee performance and retain qualified employees. •Explain why workers unionize and how unions are structured, and describe the collective-bargaining process. •Discuss key terms associated with union/management issues, such as mediation and arbitration. •Identify the tactics used by each side to support its negotiating position: strikes, picketing, boycotting, and lockouts. 13 14 Course Concepts As assigned by Review, Weeks 8-12 professor Final Test two parts - Part 1 Format: multiple choice and other questions - 1 hour Part 2 Format: essay questions, research and APA Style formatting required 2 hours Final Test to be As assigned by completed in week professor 13 for Fall 2020 semester As assigned by professor Lecture, Class Discussions and Activities Complete Review Quizzes Final Test Individual, weeks 8-13, Worth 20% As assigned by professor THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Assessment Completed in week 13 for Fall 2020 semester 14