Improved SOA Portfolio
Management with Enterprise
Architecture and webMethods
Patrick Buech
Product Management, Enterprise Architecture Management
Sumeet Bhatia
Senior Director, Enterprise Architecture Office
Dear Architect, what Value does IT provide to the Business?
27 June 2011 | ProcessWorld 2011 | 2
Typical CIO Objectives, Questions and Pain Points
“How can a business get more
value out of IT with less
investment?”
“IT has to be fast, flexible
and aligned to the business.
How?”
“Deliver Better ROI to the
Business with Reduced Risk!”
“Keep IT cost
under control!”
CIO
“What applications are the most
important to the processes they
support?”
“What applications rely on which
vendor?”
“Which applications within my
organization can be eliminated?”
“How can we drive
standardization?”
“How can we find
redundancies?”
IT Transparency is the foundation to
achieve these objectives!
Enterprise Architect
27 June 2011 | ProcessWorld 2011 | 3
Typical current situation...
CompanyStrategy: PPT
Strategy
Business
Business Processes: Drawing tool
Application Architecture
& Standards: Word, PDF
Hard to manage
&
Inventories:
impossible toSystem
analyze!
Multiple DBs, XLS,
Landscape Map: PPT
IT
Software & Information
Architecture: UML Tool
individual dev., …
SQL
Access
Operation: CMDB
27 June 2011 | ProcessWorld 2011 | 4
Stakeholders-Oriented Viewpoints are Key!
CIO/ CTO/
IT Executives
Enterprise Architects
IT Landscape Planner
IT Strategy, Time to
Market, Business-IT
Alignment, Evaluate &
Control IT Cost
IT Portfolio Planning,
Standardization &
Harmonization
IT System
Manager,
Technology
Architects
Maintain/ Describe
Business Applications &
Technologies
27 June 2011 | ProcessWorld 2011 | 5
Where Enterprise Architecture Management can help.
EA should support Projects!
Business
Business
Business Demand
Demand Management
Management
IT
IT Transformation
Transformation Planning
Planning
IT
IT
Budgeting
Budgeting
&
& Cost
Cost
Analysis
Analysis
Application
Application
Harmonization
Harmonization
Project
Project Portfolio
Portfolio Alignment
Alignment
Technology
Technology
Standardization
Standardization
Solution
Solution
Development
Development
IT
IT
Governance,
Governance,
Risk
Risk &
&
Compliance
Compliance
IT
IT Portfolio
Portfolio Transparency
Transparency
IT
IT Infrastructure
Infrastructure Consolidation
Consolidation
IT
27 June 2011 | ProcessWorld 2011 | 6
Software AGs
Enterprise Architecture Solution
Integrated business & IT architecture modeling
Supports all major EA Use Cases and Frameworks
Integrated application and portfolio management
Impact analysis across the enterprise
Easy to use web-interface to maintain IT inventory
Analysis of IT costs charged back of to the business
Improved quality
of data
Reduced time to
gather and maintain
information
Better decision
making and problem
resolution
27 June 2011 | ProcessWorld 2011 | 7
SOA Portfolio Management
27 June 2011 | ProcessWorld 2011 | 8
Use a service portfolio to prioritize services for your
business
Build a Service
Library
Build a Service
Portfolio
Business Process
Domain
Project
Project
Service
Service
Service
Service
Service
Service
Service
Service
Service Service
Service
Service
Service
Service
Service
Service
Project
Business Process
Domain
Business Process
Domain
Service
Service
Service
Project Project
Project
Service
Project
27 June 2011 | ProcessWorld 2011 | 9
Telco Achieves Greater Business Alignment
Business Value
Result
Business alignment leading to
measurable benefits
More Innovation
2008
Greater Agility
Strategy: Build service Portfolio
Result
A mess of duplicate
‘standards-based’ interfaces
2004
Strategy: Build web services
Starting Point
A mess of duplicate interfaces
27 June 2011 | ProcessWorld 2011 | 10
Service Portfolio Management defined
Transform redundant IT Services
into shared Business Services
Align Business Services with
Business Processes
Link IT spending on maintenance
and ongoing operations to
Business Value
Align IT with Business Objectives
Service value is measured and
communicated
27 June 2011 | ProcessWorld 2011 | 11
Software AG enables SOA Portfolio Management
Prioritize services that need to
be built based on your EA
Analyze, Design & Plan
Application & Service
Portfolio
Account for deployed
services in your overall EA
Enrich your EA dashboards with
operational info of your SOA
infrastructure
Make better investment
decisions based on KPI’s of your
SOA deployment
Build, Manage & Run
Service & IT assets
Document the value of IT to the
Business
27 June 2011 | ProcessWorld 2011 | 12
CentraSite: Leading SOA Governance Platform for
Service Lifecycle Management
Single, comprehensive product for
both registry and repository
Graphical, easy to use impact
analysis to manage dependencies
Flexible organizational modeling
and metadata modeling
End-to-end, event driven lifecycle
management of services & policies
Tight integration with runtime
policy enforcement points
27 June 2011 | ProcessWorld 2011 | 13
Customer Use Cases: SOA Portfolio Management
27 June 2011 | ProcessWorld 2011 | 14
Retrieval of Software Services from CentraSite
Bottom up
into ARIS
reuse of
Direct search and import capabilities
operational
service data
for planning
from CentraSite in ARIS
Retrieved services visualized in ARIS
models automatically
Direct navigation from imported
software services in ARIS into
CentraSite WebUI
Operational service information will
be provisioned in ARIS by CentraSite
automatically
27 June 2011 | ProcessWorld 2011 | 15
Business Services and Business Service
Architecture
Connect imported Software
Services from CentraSite to
Business Services
Bottom up
reuse of
operational
service data
for planning
Design Service Portfolio by creating
domains and a Business Service
Architecture
27 June 2011 | ProcessWorld 2011 | 16
Business Services are used in Business Processes
Bottom up
reuse of
operational
service data
for planning
27 June 2011 | ProcessWorld 2011 | 17
Identification of Requirements in Business Processes
Top Down
Service
Identification
&
Development
Required Business Service
has to be realized by a
Software Service! Create a
Service Request in ARIS!
A new Business Service is required!
27 June 2011 | ProcessWorld 2011 | 18
Top Down
Service
Identification
&
Development
Created Service Request will be sent to
CentraSite
Create requirements specification in ARIS
Select desired KPIs & capabilities
Include models & reports
As result a service request is issued to CentraSite for service development
and Lifecycle Governance
27 June 2011 | ProcessWorld 2011 | 19
Service Management Dashboards
27 June 2011 | ProcessWorld 2011 | 20
Service Portfolio Analysis Dashboard
Operational service
information from
CentraSite enriched
with business context
and planning
information from ARIS
27 June 2011 | ProcessWorld 2011 | 21
Model-2-Execute
Leveraged by SOA Portfolio Management
27 June 2011 | ProcessWorld 2011 | 22
Alignment of Business and IT through Service Management
Integration
27 June 2011 | ProcessWorld 2011 | 23
Model-to-Execute
… or better “Going from Problem to Solution”
27 June 2011 | ProcessWorld 2011 | 24
Summary
27 June 2011 | ProcessWorld 2011 | 25
Achieve real Business IT Alignment
through SOA Portfolio Management with Software AG
Reuse of CentraSite managed operational services in ARIS
Build, optimize and manage a business aligned Service Portfolio in ARIS
Reuse of services in Business Processes
Services are customer-driven: developed with business outcomes as their
objective
Leverage Model2Execute and drive Business Process Improvement
Service value is measured via dashboards
Business Service
‘supports’
Process
‘encompasses’
‘requires’
Capability
‘realizes’
‘provides’
Service
27 June 2011 | ProcessWorld 2011 | 26
Business Model to Executable Model
Business Model
• Business Processes
• Business Services
Logical Model
• Concise & consistent
• Accepted by business
and IT
• Software Services
Business Process Modeling
Enterprise Architecture Management
Executable Model
• Concise, complete
technical
representation of
the “IT truth”
Business Process
Automation
27 June 2011 | ProcessWorld 2011 | 27
Key Take Aways and Benefits
Systematic transformation
aligning IT with business through
EA
A comprehensive IT landscape
view including:
Business processes developed in
webMethods
Services registered in CentraSite
Linking IT spending to Business
Value and IT Governance
Ability to do a complete Service
Portfolio Analysis
27 June 2011 | ProcessWorld 2011 | 28
Thank You!