RFID in the Egyptian Libraries: Case Study A scientific paper presented to the 5th. Wildauer Bibliotheks-Symposium titled “RFID and beyond” 11. /12. September 2012 By: Mahmoud Sayed Abdou Library of Congress, Cairo-Egypt M.A. Researcher in RFID in Libraries E-mail:admin@rfidinlibrary.com Website: www.rfidinlibrary.com RFID Technology in the Egyptian Libraries: case study. Introduction: Egypt is the leading country in librarianship over all Arab countries. In 1870, Egypt established the first national library in the Region. In 1951, Egypt was the first country that own official education for librarianship and archives. Today Egypt has the largest number of libraries in the Region which amounted totally by 231761 including: 470 Academic Libraries, 1299 Public Libraries, 1 National Libraries, 4 Children Libraries, 501 Special Libraries and 209012 school libraries. [ As for the technical side, Egypt was one of the first Arab countries that connected to the Internet in 1989. By the second half of the 90s libraries automation started in the Egyptian libraries, since the 90s, most libraries in Egypt relied on “Barcode” as a Library Management System, and relied on “Electromagnetic strips- EM” as a Theft Prevention Systems. At the mid-2000 it was a slowly moving toward using RFID technology in the Egyptian libraries. This paper aims mainly to discuss the status of RFID technology in the Egyptian libraries by answering various questions e.g. how many libraries that using RFID in Egypt? What are the most obstacles that facing libraries in Egypt to apply RFID? What about the most suitable/applicable solutions that may assist libraries in Egypt to apply RFID? Are there any libraries planning to relay on RFID in the future? In addition, it will refer to the status of RFID technology in the Arab Region’s libraries which backs to the beginning of 2000 at “The Library of Cultural Center in Ras Al Khaimah, United Arab of Emirates” to be the first library that using RFID in the Region. Then it followed by many other libraries in UAE reached to approximately 52 libraries. Saudi Arabia is the largest country adopting RFID in the region with approximately 62 libraries. Then many other libraries in the Region decided to relay on RFID to manage and secure their collections such as Libraries in Bahrain, Jordan, Iraq, Kuwait, Lebanon, Libya, Oman, Qatar, Tunisia, and Morocco. 1 The Cabinet Information and Decision Support Center: Egyptian Libraries Network: Accessed on 01 July 2012; Available at: http://www.egyptlib.net.eg/Site/Library/Library_Report.aspx 2 Directory of School libraries / Information and Decision Making Center. - Cairo: The Center, 2000. - P. 1 RFID Technology in the Egyptian Libraries: case study. 1. RFID in the Egyptian Libraries: Overview The mid-2000 was the actual beginning of using RFID in the Egyptian libraries. The Library of the American University in Cairo was the first library in Egypt to use RFID in 2007, then it followed by three other libraries: The Library of The Nile University in Egypt which decided to relay on RFID system to manage and secure its collection in 2010; The Library of the French Institute of Oriental Archaeology which started to apply RFID in 2011; and finally The Library if Faculty of Archaeology in Cairo University (Main Branch) decided to apply RFID to protect its valuable/rare collections in 2012 especially after burning the Egyptian Scientific Institute on Saturday 17th December 2011after the Egyptian revolution. On other hand many other libraries in Egypt are planning to apply RFID in the future especially the academic and public libraries. 2. RFID Applications in the Egypt In the following a brief review of the applications/uses of RFID System in each one of the four libraries in Egypt: 2.1. RFID at the American University in Cairo-AUC 2.1.1. About AUC-Library: AUC-Library one of the oldest university libraries in Egypt, it established in 1919 and holding 346.714 items, the Library serving a huge number of patrons whether University students, Academic and staff members or outside researchers from other universities. The old library building was in Down Town in (Tahrir Square), in 2007 the library established a new campus at (Fifth Settlement in New CairoCairo) and decided to relay on RFID at the new campus. 2.1.2. AUC-Library switching to RFID: During 2007 (Libraries and Learning Technologies at AUC-Library in Cairo) was awarded a USAID/ASHA grant to cover the majority of the costs involved with RFID project in the AUC-library3. The Library relied on 3M® Library Systems as a supplier of RFID system. The ID Center replaced all existing university IDs with new RFID enabled photo ID cards; The ID Center began issuing RFID ID cards to new recipients and tagging the Main Library’s collection with RFID tags during the spring 2007 semester. AUC-Library decided to use RFID technology to improve the library’s ability to manage its collection and make it easier for library patrons to enter the library and check out materials. The IDs and RFID tags will also make the library collection and ID information more secure, in addition with the introduction of RFID ID card technology, there is the capacity for the university to use the ID card for other purposes, such as connecting to 3 Accessed on: 03 June, 2012.- available at: http://library.aucegypt.edu/rfid.htm 2 RFID Technology in the Egyptian Libraries: case study. the Student Information System, registering for classes, financial transaction in the bookstore or food services, parking and campus access. Despite these pervious advantages there were many debates from library patrons about “Invasion of privacy after using RFID”. The Library replied: “there is no personal information stored on the card. There is simply a number, and in order for that number to be of any use, any user would have to have access to the ID system. There is actually, more information printed on the surface of the card (e.g. picture, status, ID number) than is stored on the chip. Additionally, a reader – which costs thousands of dollars – would also have to be within 10 cm. to read a card” 2.1.3. Applications of RFID in AUC-Library: 1. 2. 3. 4. Theft detection. Inventory. Self check out services. Visitors counter. 2.1.3.1. Theft-detection: The Library based on RFID to secure its collections by installing “Security Gate” at the only main entrance of the library, this Security Gate keeps activated all the time to ensure that no items get out from the library before finishing the circulation procedures whether via Library staff or by Self check out units. 2.1.3.2. Inventory: Inventory processing is one of the most stressful tasks in the library which required an intensive physical exertion, the AUC-Library based on “DLA-Digital Library Assistant” which produced by 3M to manage the library collections to do: Inventory processing, shelve management, arrange shelves, and find misplaced items. 2.1.3.3. Self check out services: Since 1979, The AUC Library was using Barcode System to manage its collections and to present circulation services, in addition the library based on EM-Electromagnetic Strips to secure its collection, the library has been used both systems until 2006. At the beginning of 2007 the library started its first actual phase to apply RFID called (tagging) by sticking RFID labels (tags) on the library collection, then converting/copying the Barcode Serial Number into RFID tag (Conversion Phase); AUC-Library keeps using Barcode beside RFID until today for some reasons such: Barcode as a Backup System and low cost of Barcode. AUC-Library adopted on three -Self checks out stations- distributed in the library, the first in the Ground floor (Plaza Level), the second in the first floor, and the last one in the second floor. 3 RFID Technology in the Egyptian Libraries: case study. 2.1.3.4. Visitors counter: AUC-Library installed a visitor counter behind security gates at the Library Main Entrance which count library visitors and export reports weather daily, weekly, monthly and yearly divided by type of visitors (students, academic … etc.) 2.2. RFID at The Library of the Nile University in Egypt-NU 2.2.1. About NU-Library: Nile University is a not-for-profit institution of higher learning. The University was established in Egypt in July 2006 by the Egyptian Foundation for Technological Education Development (EFTED). The Mission of the NU Library is to support the educational and research needs of the NU community. Faculty, staff and students will be able to access information about the collections, services and most of the electronic resources on and off campus. The library will provide printed and digital materials in the three main academic programs that are currently offered: CIT (Computer and Information Technology), MOT (Management of Technology) and EMBA (Executive Master of Business Administration). 2.2.2. NU-Library switching to RFID: During 2010 The Library decided to relay on RFID System. 3M® RFID supplier was in charge of adopting and installing RFID system in the Library. The Library staff started directly to stuck RFID Tags on all library collections. It was expected to start the actual using for RFID system at the beginning of 2011 when library moved to the New Campus, but because of the political conditions4 in Egypt and some other legal obstacles during this period the library moving to the New Campus has been postponed, so the library keeps in current place with inactivated RFID devices. No one can predict when the library moves to the New Campus and when RFID system will be activated at least at the moment. 2.2.3. Applications of RFID in NU-Library:5 1. 2. 3. 4. Theft detection. Inventory. Self check out services. Self check in services. 2.2.3.1 Theft detection: One security gate installed at the Library main entrance to secure library collections. 2.2.3.2 Inventory: The library acquired the DLA device to use it in inventory and other shelves management processing. 2.2.3.3. Self Check out services: The Library adopts one Self check out unit at the entrance of the Library to present self circulation processing for Library patrons. 4 5 The Egyptian Revolution, 25th of January 2011. RFID systems at NU Library doesn’t activated until this moment (June 2012) 4 RFID Technology in the Egyptian Libraries: case study. 2.2.3.4. Self Check in unit services: The Library adopts self check in unit which was planning to take place in the Library’s front wall beside the entrance to allow library patrons to return their items from outside the library without entering the library even in holidays or during the closing hours of the library. 2.3 . RFID at The Library of the French Institute of Oriental Archaeology-IFAO 2.3.1. About IFAO-Library: IFAO’s Library is a specialized library in “Archeology science” during the period of Islamic history, Coptic, Roman etc. The Library established in Egypt on 1881, the Library hold around 82.000 volumes, 1050 periodical titles and 2500 members, the library has many rare and old books which consider very important for library patrons. It was very wonder to know that the library doesn’t has any management or security system to manage and secure its collections such: Barcode or EM system, it was only based on the traditional processes using paper and documentary system to manage its collection and to present its services such circulation services. 2.3.2. IFAO-Library switching to RFID: During 2009 “Vanessa Desclaux”6 began to raise the concept of using RFID System in the Library to automate library operations and to secure the collections instead of the traditional processing. Intellident RFID supplier (Biblioteca now) was in charge of adopting and installing RFID system in the Library. In Sep. 2011 was the actual beginning to apply RFID system in IFAO’s library; the library staff started the Conversion Phase by stuck RFID Tags on library collection, IFAO’s Library relayed on RFID system to provide the following services: 2.3.3. Applications of RFID in IFAO-Library 1. Theft detection. 2. Inventory. 3. Self check out services. 2.3.3.1 Theft-detection: The library installed two security gates at the library main exits to secure library collections. 2.3.3.2 Inventory: The library based on the “Hand Held Reader device” by Intellident to do inventory and shelf management processes. 2.3.3.3. Self check out services: IFAO’s Library presents self circulation service for library patrons via Self circulation unit which installed at the library exit; in addition the library can also present the circulation services via the staff station. 6 Director of the French Institute of Oriental Archaeology in Egypt (during 2006-2011). 5 RFID Technology in the Egyptian Libraries: case study. 2.4 . RFID at the Library of Faculty of Archaeology (Main Branch) Cairo University: The burning of the Egyptian Scientific Institute in Cairo on Saturday 17th December 2011 was the main motivation for the Library of Faculty of Archaeology in Cairo University to relay on RFID to protect its rare/expensive collections. 3M was in charge of adopting and installing RFID system in the Library at the burning of 2012, The Library decided to apply RFID in the main library then in will be followed by the other 2 branched during the coming five years. 2.4.1. Applications of RFID in LFA-Library: 1. Theft detection. 2. Inventory. 2.5. Review Analysis: After the previous review for the applications of RFID in each of the four Egyptian libraries that using RFID we got some results as below: 1 Sorter unit Self check in Visitors counter Self Check out Invenroty Theft-detection 0 Theft-detection Invenroty Self Check out Visitors counter Self check in Sorter unit NU-Library AUCLibrary IFAOLibrary LFA- (Main Library) RFID Applications at the Egyptian Libraries (Chart-1) 2.5.1. Theft-detection, Inventory and Self check out services are the common applications: Libraries in Egypt considered “Theft Detection” as the first priority and most important motivation to apply RFID system. AUC-Library was used “EM system” before RFID to protect its collection. The other three libraries (NU-Library, IFAO’s Library, and LFA Library) weren’t based on any protection system at all. And now they all based on RFID system by installing security gates to secure their collections. 6 RFID Technology in the Egyptian Libraries: case study. Then, “Inventory” and “self check out” comes as the second priority to apply RFID after “theft detection” in the Egyptian libraries. 2.5.2. “Self check in services” is applied only in NU-Library: The NU-Library is the only library in Egypt that based on RFID to present self return/self check in units via “out-door return unit” which fixed outside the library to allow library patrons to return the borrowing items by them self from outside the library and even on library holidays. 2.5.3. “Visitors counter” is applied only in AUC-Library: AUC-Library is the only library that used visitor counter to count the library patrons, the counter installed behind security gates at the Library Main Entrance which count library visitors and export reports weather daily, weekly, monthly and yearly divided by type of visitors (students, academic staff … etc.) 2.5.4. “Sorter system” is NOT applied at any Egyptian Library: Nor any library in Egypt that using RFID System decided to use the “Sorter System” maybe because of the higher cost or they doesn’t have a large number of return items which call for Sorter System. 2.5.5. 3M is the top RFID supplier in Egypt “Arabian Advanced Systems” is the only Agent for 3M® Library Systems in the Arab Region. And throw the AAS’s Branch Office in Egypt they installed RFID solutions for three libraries in Egypt (The Library of the American University in Cairo, The Library of The Nile University in Egypt and The Library of Faculty of Archaeology (Main Branch) Cairo University). On other hand Intellident (Bibliotecha now) installed RFID System for only one library in Egypt “The Library of the French Institute of Oriental Archaeology”. 3. Results of a Survey on RFID in the Egyptian libraries 7 A Survey made to identify and to get knows the reality of RFID systems in the Egyptian Libraries. It distributed to a Systematic random sample of various Egyptian libraries which amounted by 100 libraries. The actual replies reached 62 divided as follows: 7 RFID applications in the Egyptian Libraries Survey / by Mahmoud Sayed Abdou .- available at: https://docs.google.com/spreadsheet/viewform?formkey=dEY5VkpWeHdIdThHbXhOaXpSRGVGdGc6MQ 7 RFID Technology in the Egyptian Libraries: case study. Table (1) Statistics of replies libraries Library Type No. of replies National Library 1 Public Library 10 Academic Library 32 School Library 6 Specialist Library 13 Total 62 This Survey contains four main sections as below: Section one: Information about Libraries: This part of survey contains various questions such as: Name of the library, type, collections, budget, number of loans, number of visitors, management system (barcode or EM-System), ILS System, if library support using RFID or not, rate of librarian’s knowledge with RFID systems in libraries … etc. And, below is an analysis of the most important results of the first section: 1. Replies for the question “How to rate your knowledge with RFID systems and it’s applications in libraries?” was fluctuated. The top rate was “Good knowledge” by 42%. The less rate was 11% for “I don’t know” which means that those librarians doesn’t know anything or even heard about RFID in libraries before. 2. Replies for the question “Do you support using RFID at your library?” this question was mainly for Libraries decision makers and director. The answer was completely contradictory while 90% supported using this new technology. and only 10% disagree to use it. 3. Replies for the question about “What is the Management and Protection System in your Library” was: 49 libraries using Barcode by 79%, 10 libraries using barcode and Electromagnetic-EM together by 16%, and only 4 Libraries using RFID by 6% 8 RFID Technology in the Egyptian Libraries: case study. Management and Protection System RFID 0 10 20 30 40 50 Barcode+EM Barcode Management and Protection System RFID 4 Barcode+EM 10 Barcode 49 4. Replies for the question “Have your library planned to use RFID before?” The majority of libraries around 44 Libraries by 71% said “No”, 12 libraries by 19% said “Yes, but the Implementation is not completed” which means that these libraries have already planned to use RFID but for some reasons they couldn’t complete the implementation, they mentioned for this reasons and problems such as: High cost of using RFID, lack of budgets, Library priorities of expenditures to buy books, Small size of collections ... etc. And finally only 6 libraries by 10% said “Yes, In the planning/Implementation phase” which means these libraries already decided to use RFID and they already took some actual steps by calling for prices from RFID suppliers, managing library budget, they mentioned that they will be applied RFID within the next 4 or 5 years. 6 12 No Yes "Implementation not completed" Yes "Implementation in progress" 44 Have your library planned to use RFID before?” 9 RFID Technology in the Egyptian Libraries: case study. Section two: Obstacles to apply RFID in the Egyptian Libraries: The survey showed many obstacles that facing the libraries in Egypt to use RFID. We can determine the following main eight obstacles for why RFID is very slowly moving in the Egyptian Libraries as below: “The High cost of RFID System” came as the first obstacle, although the decline in prices of RFID gradually the prices are still high for some libraries in Egypt. “Lack of awareness” came as the second obstacle, the intended here is the awareness of Library directors and decision makers in libraries because they have the main key to apply this systems and if they haven't enough knowledge with RFID and its advantages in their libraries it will be hard to decide to apply it one day. The next obstacle is related to the previous one it is “The poor in Administrative planning in libraries” it is also related to library administrative and its future planning for developing the library. Then, “The Lack of scientific studies on RFID in Arabic” there are many articles studies and resources about RFID and its applications in libraries in English and other languages, on the other hand there are very few studies about this technology in Arabic which reflect of the knowledge and awareness of librarians in Egypt. Some libraries found that “Barcode and EM systems are sufficient” for them, especially libraries with low budgets and small size of collections. 10 RFID Technology in the Egyptian Libraries: case study. “The lack of RFID Specialists in Egypt” is one of the obstacles, because RFID considered as a quit new systems in Egypt and there is no enough specialists who educate librarians about this new systems in Egypt. Some libraries prefer the stable system even if it hard because they feel “Fear of change and modernity” they thought that as long as the current system is stable, then there is no need to change it, especially if they doesn’t know this new system very well. The eighth obstacle is the “Poor of standardizations” while some libraries mentioned to how to use this new technology while we haven’t a clear national standard to use it in our libraries. In addition to the previous main eight obstacles the respondents showed some other reasons for why RFID is very slowly moving in the Egyptian Libraries such as: Lack of Marketing by RFID-Suppliers/distributers. Logistical obstacles. Allocation of library budgets to buy books or subscribe to the databases as the first priorities. Section three: Solutions to spread the usage of RFID in the Egyptian Libraries: This part of the survey aims to discuss the most proposed solutions which may assist the libraries in Egypt to apply RFID in the near future, the researcher suggested seven solutions and the respondents proposes an additional methods as below: “Libraries Consortiums Projects” came in the front as the most suitable solution for the libraries in Egypt to apply RFID. Because this kind of projects 11 RFID Technology in the Egyptian Libraries: case study. decreased to cost of implementing RFID when some libraries decide to buy RFID system together from specific RFID-Vendors it offer a reasonable discount for buying quantities at once. Today many consortiums are published such as: ALIS Consortium in USA: when the Automated Library Information-ALIS of Nassau County, N.Y., based in Uniondale has selected the Swiss RFID-vendor Bibliotheca Inc. to provide a range of RFID library solutions for the 54 independent Public Libraries that comprise ALIS; the second sample in London: London Libraries Consortium, and finally the unique German VÖBB (Berlin Public Libraries) Project which aims to apply RFID system for 80 libraries and 9 mobile libraries. 6. RFID in the Arab Region’s Libraries: The Library of Cultural Center in Ras Al Khaimah, United Arab of Emirates was the first library to use RFID in the Region in 2003, then it followed by many other libraries in UAE and the Arab Region reached approx. 168 installations by 2012. 6.1. RFID-Suppliers/distributers in the Region: There are three main RFID-Suppliers in the Region as below: 6.1.1. 3M® Library Systems: The oldest RFID-Supplier in the Region. It has an only Agent in the Region since the beginning of the 90th approx. in 1992 called (Arabian Advanced System Co.) with has many branches in the Region in Saudi Arabia, Tunisia, Kuwait, UAE, Beirut, and Egypt. (Arabian Advanced System Co.) launched the largest number of RFID-Installations in the Region reached 132 Installations distributed in Arab Region Libraries. Saudi Arabia got the majority of these installations with reached 61 projects in (Jeddah, Riyadh, and Khobar’s Libraries). 6.1.2. Bibliotheca: Started its actual work in the Region in approx. 2004 when it gave the agency for (LibraryTech co.) in Sharjah, UAE to be its sole Agent in the Region. Since then Bibliotheca has an around 30 Installations in the Region in each UAE, Oman, Saudi Arabia and Bahrain. And the majority of these installations in UAE’s Libraries which reached 21 project. Bibliotheca has no Partner/Agent in Egypt until today. 6.1.2. Nedap-Librix in Middle East: The latest RFID-Supplier in the Region, they started the actual activities by establishing NEDAP Middle East distributer which located in Dubai since 2007. Since then they installed RFID System for only six libraries in (UAE, Bahrain, and Kuwait). Since 2010 they have a partner in Egypt called (Hyper Systems Co.). We have to mention that Nedap has a very large scale of RFID installations in European Libraries which reached 306 installations. 12 RFID Technology in the Egyptian Libraries: case study. 6.2. Installations in the Region distributed by RFID supplier Bibliotecha 18% Other 1% Nedap Librix 3% 3M Bibliotecha 3M 78% Nedap Other 6.3. 3M is the top RFID-supplier in the Region 140 120 100 80 60 40 20 0 No. of Installations 3M Bibliotecha Nedap other 132 30 6 1 13 RFID Technology in the Egyptian Libraries: case study. 6.4. Saudi Arabia has the largest RFID-Installations in the Region 62 52 Number of Installations 13 10 9 6 4 3 3 2 1 1 1 Conclusion: It became very obvious now that there is a very slow moving toward using RFID in the Egyptian Libraries compared by the Arab Region Libraries, we can consider that the “High Cost” is the main reason for this slowing down as shown in this study, also we expect that “Consortium Projects” will be one of the most suitable solutions to beat this obstacle because it aims to reduce the overall cost which will surely reflect on the installation cost for each library individually. Now in Egypt there are many efforts to establish an Egyptian Consortium to apply RFID in some libraries together, this idea has been presented to many libraries in Egypt and met with a broad welcome, so we expect to launch some actual installations in Egypt during the coming five years. 14