e1 Survey March 2013
Introduction
On the 26th of March all schools were invited to take part in an online survey
(see Appendix I for full survey). The purpose of the survey was to ascertain
users’ views on the support they receive from the Schools’ MIS Team and
from the Pearson helpdesk; to assess training requirements; determine
awareness and usage of the MIS blog; and gauge user perception of e1.
The online survey was open to all teaching and non-teaching staff using e1
and closed on Friday 29th of March. In total there were 120 responses from 35
schools (7 secondary, 26 primary and 2 special schools), the breakdown of
responses by school is given in Figure 1 and a breakdown by respondents’
staff position is given in Figure 2.
Figure 1
e1 Survey: Respondents by School
Abbotsw ell School
Bucksburn Primary School
Charleston School
Cordyce School
Culter School
Cults Academy
Cults Primary School
Danestone School
Dyce Academy
Dyce Primary School
Fernielea School
Forehill School
Gilcomstoun School
Glashieburn School
Harlaw Academy
Hazlehead Academy
Hazlehead Primary School
Heathryburn School
Holy Family RC School
Kincorth Academy
Kingsw ells School
Kirkhill School
Mile End School
Milltimber School
New hills Primary School
Northfield Academy
Scotstow n Primary
St Joseph's RC School
St Peter's RC School
Stoneyw ood School
Sunnybank School
The Pupil Support Service
Torry Academy
Tullos School
Unknow n
Woodside School
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
No of Respondents
1
24
25
Figure 2
e1 Survey: Respondents by Position
70
66
60
No of Respondents
50
40
30
22
20
12
14
10
4
2
0
Unknow n
Teaching
School
Support
Assistant
School Senior
School
Management Administrator
Other non
teaching
Analysis
Support from Pearson
Of the 120 respondents only 19 had directly logged a call with Pearson; of
these 6 were neither satisfied nor dissatisfied, 9 were satisfied and 4 were
very satisfied with the response to their call(s). There were 2 responses to
Question 5 despite no Dissatisfied or Very Dissatisfied responses to Question
4. 1 was a complaint relating to not being able to save staff letters in e1 and
the other response was, “To be honest, I’m not entirely sure what you mean
by ‘Pearson’ and ‘MIS’”.
Support from Schools’ MIS Team
Of the respondents answering Question 6, How satisfied were are you with
the level of support you receive from the MIS team in Aberdeen: 2 were very
dissatisfied, 1 was dissatisfied, 45 were neither satisfied nor dissatisfied, 26
were satisfied and 36 were very satisfied. When prompted to explain why they
were dissatisfied or very dissatisfied (Question 7) few of the responses related
to the question. 9 answered this question despite only 3 very
dissatisfied/dissatisfied respondents. 2 respondents did not know what MIS
stood for or what the MIS team was, 2 respondents made positive comments
about the team, 3 of the respondents have never had to contact the team, 1
said they have had no support, 1 questioned, “what support?” There were 26
responses to Q8, ‘if there are any specific items you would like to see covered
in this documentation, please list them’ (see Appendix II)
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Training
From the responses to Question 9, Do you require more training in e1?, 54
said no and 62 said yes. The areas respondents would like training on are
given in Figure 3.
Figure 3
e1 Training Requirement
Monitoring
SQA
Attendance
Reports
Marksheets
Administration
General overview
0
5
10
15
20
25
30
35
40
Responses
Respondents were asked in Question 11 how they wanted training delivered;
the responses are given in Figure 4.
Figure 4
e1 Training Delivery Preference
All day sessions
any of the above
Inservice Day
Morning/afternoon
sessions
Twilight sessions
user guide/paper
based instructions
0
5
10
15
20
25
30
35
40
45
No of Respondents
3
MIS Blog
From the responses to Question 12, Have you accessed the MIS Blog? 97
said no, 18 said yes and 5 did not respond. Of those that have accessed the
blog 15 said they found it useful and 2 said they did not. Asked why
respondents did not find the MIS blog useful 3 said they did not access it or
had heard of it and 1 said it was, “not in a language I particularly understand”.
There was only 1 response to Question 15, If there are any items you would
like to see included on the blog, to which the respondent inferred they did not
have time to read the blog as they were to busy.
e1 Assessment
48 of the respondents to Question 16, Would you like to see any changes or
additions to e1?, said no, 57 respondents said yes and there was no response
from 15. There were 60 suggestions given for Question 17, Would you like to
see any changes or additions to e1? (See Appendix III)
Conclusions and Next Steps
The number of responses were adequate considering the survey was
available to staff for less than a week. Responses came from staff in
Secondary, Primary and Special schools. Proportionately the biggest number
of responses came from secondary schools (60%) with 52% of responses
from four secondary schools: Cults Academy, Hazlehead Academy, Kincorth
Academy and Northfield Academy. The biggest number of responses by staff
position came from teaching staff (55%).
Whilst the number of respondents indicating they had logged a call with
Pearson was low, none of those who logged a call were dissatisfied with the
response to their call(s). 3 respondents said they were dissatisfied or very
dissatisfied with the support received from the MIS team but this may be due
to a lack of awareness of what MIS stands for. This was certainly backed up
by the comments made by respondents.
There is evidently a training requirement for e1 users across a number of
areas and for there to be flexibility in how this training is delivered. The
number of respondents who have accessed the blog was very low and
indicates that work needs to be done to raise staff awareness, although, the
majority of respondents who have accessed it have found it useful.
It is clear from the survey that the MIS team need to convey to e1 users what
MIS stands for, as a result future correspondence from the MIS Team will
make it clear that MIS stands for Management Information System. The
Schools’ MIS Co-ordinator will work with Pearson to identify training in the
appropriate areas and to offer a variety of training options so that as many
staff as possible in schools can access the training they require. The MIS
team will continue to raise awareness about the blog and encourage all e1
users to access it and ideally sign up for email alerts and/or register for the
site. The Schools’ MIS Co-ordinator has scheduled time to work on
documentation for administering e1 and it is intended that this will be finished
prior to the start of the 13/14 academic term. Feedback from the survey will be
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used as part of this work. Suggestions made by respondents on any changes
or additions they would like to be made to e1 will be forwarded onto Pearson.
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Appendix I – Online Survey
1. School Name:
answered question
120
skipped question
2
Response Count
120
2. Your position at the school
answered question
120
skipped question
2
Response Percent
Response Count
School administrator
19.2%
23
School support assistant
10.0%
12
Other non teaching
3.3%
4
Teaching
55.0%
66
School senior management 12.5%
15
3. Have you logged any helpdesk call(s) directly with Pearson in the last 12
months?
answered question
121
skipped question
1
Response Percent Response Count
Yes
16.5%
20
No (If No, please go to Q6 on the next page) 83.5%
101
4. If Yes, in general how satisfied were you with their response to your call(s)?
answered question
21
skipped question
101
Response Percent
Response Count
Very Satisfied
23.8%
5
Satisfied
42.9%
9
Neither Satisfied nor Dissatisfied 33.3%
7
Dissatisfied
0
0.0%
6
Very Dissatisfied
0.0%
0
5. If you were either 'Dissatisfied' or 'Very Dissatisfied' with their response, please
explain why.
answered question
3
skipped question
119
Response
Count
3
6. In general, how satisfied are you with the level of support you receive from the
MIS team in Aberdeen?
answered question
112
skipped question
10
Response
Percent
Response
Count
Very Satisfied
33.0%
37
Satisfied
24.1%
27
Neither Satisfied nor
Dissatisfied
40.2%
45
Dissatisfied
0.9%
1
Very Dissatisfied
1.8%
2
7. If you are either 'Dissatisfied' or 'Very Dissatisfied' with the support you
receive, please explain why.
answered question
9
skipped question
113
Response
Count
9
8. The MIS team are planning to give schools more detailed documentation on
administering e1. If there are any specific items you would like to see covered in
this documentation, please list them here.
answered question
28
skipped question
94
Response
Count
7
28
9. Do you require more training in e1?
Answered question
118
skipped question
4
Response
Percent
Response
Count
Yes
54.2%
64
No (If No, please go to Q12 on the next page)
45.8%
54
10. If Yes, please indicate the area(s) you require training on (tick all that apply).
answered question
63
skipped question
59
Response
Percent
General overview
Response
Count
33.3%
21
Administration, i.e. setting up users,
33.3%
etc.
21
Marksheets
60.3%
38
Reports
63.5%
40
Attendance
15.9%
10
SQA
25.4%
16
Monitoring
47.6%
30
11. How would you like the training to be delivered? (Please tick all that apply)
answered question
64
skipped question
58
Response
Percent
Response
Count
Morning/afternoon sessions 64.1%
41
All day sessions
21.9%
14
Twilight sessions
40.6%
26
Drop in sessions
21.9%
14
9.4%
6
Other (please specify)
8
12. Have you accessed the MIS blog?
answered question
117
skipped question
5
Response
Percent
Response
Count
Yes
17.1%
20
No (If No, please go to Q16 on the next page)
82.9%
97
13. If Yes, did you find it useful?
answered
question
19
skipped
question
103
Response
Percent
Response
Count
Yes
84.2%
16
No
15.8%
3
14. If you did not find the MIS blog useful, please explain why.
answered question
5
skipped question
117
Response
Count
5
15. If there are any items you would like to see included on the blog, please list
them here.
answered question
2
skipped question
120
Response
Count
2
9
16. Would you like to see any changes or additions to e1?
answered question 107
skipped question
15
Response
Percent
Response
Count
Yes
55.1%
59
No
44.9%
48
17. If Yes, please provide your suggestions here.
answered question
62
skipped question
60
Response
Count
62
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Appendix II
Q8 The MIS team are planning to give schools more detailed documentation on administering
e1. If there are any specific items you would like to see covered in this documentation, please
list them
Can't think of any offhand
Developing the use of marksheets and how this could be incorporated into the annual reports.
Doctor's Look up Tables - Facility to edit - At present a lock on.
how to access percentages re absences How to print out class grids with pupil names
How to export reports eg. class lists to WORD ,excel etc.
How to generate reports and how to extract information about general attendance for the
school day with tel no's of parents/careres.
I would like to know how to prepare a report by class on absences or a list of parent names per
class.
I would like to know how to see a whole class's results on the marksheet onscreen and how to
print out that information (like we used to do with Phoenix.) This would be very handy for reportwriting.
I'd like training on how I can easily produce csv files of class lists to import into my library
management system.
Instructions for creating marksheets and pulling information from exisiting sheets (e.g. SQA
data, midyis data, prelim data).
Just keen to use the system more fully although do appreciate that will take a joint approach to
agreeing authority approaches, a great opportunity to smarten our systems.
Paper support not online help please. Specific assistance in in-putting timetables, from roll
forward to finished product e.g. Where do you start? What is step 1,2, 3 etc.? What else can
e1 do? an overview of what it can be used for.
Pupil tracking Recording discipline referrals (paper free system) Interim Reports
Reminder to teachers about letting other staff use log ins Overview of what could be possible
Report writing - how to make more specific reports Tracking - so far only teachers have
received training - I'm often asked and have no idea what is input in tracking.
Reporting/Tracking pupil progress.
Short cuts. Some things on E1 take ages to do because you have to go through about 12
clicks of the mouse to get there.
Some way to make the experience of using e1 less clunky. I'm not sure documentation is the
answer, more training is needed. Class teachers got NO direct training in using e1.
System does not flag up truancy, Does not flag up period truancy, Does not carry attendance
over from P1 to P2 etc
The reports section - how to access reports, create customised reports, delete reports created
by staff who are no longer working here
Unfortuately with e1 there is a certain amount of "you don't know - what your don't know" The
course running regarding timetabling etc are helping address some training issues and gaps in
knowledge. The MIS team in Aberdeen are a very valuable resource
Use of Standard Letters ATT1 etc
What is the MIS team
What reports are available and instructions on how to print these out
Where is the time coming from?
Yes, how to uncomlicate the system.
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Appendix III
Q17 If Yes to Q16(Would you like to see any changes or additions to e1?), please provide your
suggestions here.
A facility to allow teaching staff (or at least Faculty Heads) to develop individual marksheets and reports
without all other school staff 'seeing' these and avoiding an overly complicated set of marksheets and
reports being presented to all staff.
Ability to create marksheets etc for departmental/personal use
Ability to flag up truancies - day or period by period Ability to track performance Ability to record exam
data in an easily accessible way
Ability to have pupil chronologies on e1 would be useful
Ability to see reports as the pupil will see them - easier to check if whole pupil report can be viewed. Way
too many clicks are needed in general. When a pupil brings in a note for being absent it seems to take
ages to log the reason - very cumbersom
Alphabeticla lists for entering NABS etc. Facility to print of class lists rather than whole year for logging
grades etc.
an awful lot of clicking to get anywhere, not intuitive, ability to cut/paste to/from excel would be very useful
Appearance of Reports are very small and not easy to read. I would like appearance improved. When you
change the size of your screen sometimes some of the Report is missing.
Auto-Logout time is too short for our periods.
Be able to access period by period registration for individual pupils, pupil names to be highlighted if
missing from classes when attended earlier classes,
Could you make the p3 server login screen slightly different to the standard server login screen so that I
can tell which one I am looking at. Could you change our spell check to English-UK.
Cross-referencing on period registration to alert class teachers if a pupil who was present in a previous
class is now absent, or vice versa. This will assist in more quickly identifying truancy/missing students,
allowing us to more quickly respond and
Easier tracking as the version we are using appears not to do this.
GIRFEC chronologies, assessment and plans and an agreed authority approach to recording behaviours
I don't find E1 easy to use. When I am inputing childrens attainment data I find it awkward and slow. It is
not easy to get an overall picture of my classes levels or predictions using e1 and I find creating my own
spreasheets much easier, although this
I find it surprising that it does not keep a "running total" of pupils in school - when P1 input attendance (or
not) this should show up in P2 and so on. It should also flag up persistent lates/absences - Guidance tell
me it doesn't.
I would like it to be clearer and more user friendly.
I would like to be able to amend the Doctors to surgeries only as most people never see the same doctor
all the time.
I would like to be able to see what was registered in the previous class for attendance so I can see where
anomolies are appearing with pupils registration.
I would like to see more discussion with school on exactly what we need and greater willingness from E1
not the authority to put it in place.
I would love to be able to work on different screens at the same time ie, have edit pupil open and be able
to minimise that screen to work on edit personnel, or run a report if asked - obviously I've no idea if this is
possible, but it would be very handy
Interest Group: be able to print an individual sheet each time a payment is made instead of printing the
whole class each time one or two further payments are made. Pearson still working on this one?
It can sometimes still be rather confusing looking for things and feel that it can have a long winded
approach to getting information or adding information- i.e PLPs and reports.
It could be much more streamlined and user friendly. It takes far too many clicks to get to the information
that I need and to input data.
It is not exactly intuitive to do electronic registers for classes that are not on your own timetable. It would
be helpful to be able to copy a class list and have in a larger font on a Word document.
It seems to take a lot of clicks to get anywhere. The system also freezes alot
It would be very useful to have the problems with the solos/siblings report sorted out as this causes a lot of
time delay to rectify. Also one per family labels when you only want the child's name would be useful.
It's not very user-friendly, given how you have to constantly scroll across and back when inputting data on
the marksheet. Also see previous comment about how to see a whole class's data at once e.g. literacy
levels, or an individual child's results acros
It's very annoying to have to key in numerous passwords/codes everytime I need to get into E1
Less "clicks" to submit information. Be able to run run more than one copy of pages at one time e.g.
timetables of two pupils at the same time for comparison. Be able to select multiple pupils from different
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groups at one time (not per class or teaching
Like to see authority use e1 - e.g. staff appraisals - new system with HR but could be on e1, Monitoring
staff attendance
Marksheets which work out levels. Paperwork to support new Nat 4/5 qualifications.
More intuitive
More user friendly. Especially using the right button on the mouse to give access to drop down menus for
example - rather than coming in and out of sheets to enter information.
MORE USER FRIENDLY. BE ABLE TO BRING UP A FAMILY AND THEN MOVE BETWEEN FAMILY
MEMBERS. THE SAME WHEN GOING THROUGH A CLASS.
Perhaps a twilight session could be used to share examples of how schools/colleagues are using e1
effectively.
Perhaps the process of entering data into the marksheet could be easier and less steps needed to return
to specific curricular areas.
Previous lesson attendance on attendance entry page not hidden in side bar.
Previously suggested the facility to give Teaching Staff credence for "Please Takes" durnign Exam
Invigilation. Also during a three/four day week due to holidays etc the amount of frees available is
adjusted, even although I believe the !"Unions" advise
Recording staff absence would be really helpful Printing off reports, especially attendance for previous
years - perhaps you can do this?
Reporting through E1.
Room availabiltity - previously available on Pheonix Gold Room booking system
Screen easier to read. Larger font. More obvious colour blocking.
Set up so I don't have to keep logging out and in to do period by period registration. Set upso default
registration is "present".
Should be easier to search for a timetable for a teacher or for a room in the same way that you would a
pupil. Should be easier to view/correct a pupil's attendance history. If a pupil is registered absent
(unknown, medical, etc) at registration, this
Sorting of pupil monitoring logs by teacher. Default 'subject' 'PT' for class teachers (who miss out this
information).
Space for In/Out of Zone as we had in Phoenix Names beginning with Mc and Mac to come up together
when searching.
Stop it opening in several new pages.
The "Home Tel Num" for pupils is often wrong as the number of the Parents changes. Showing "home"
number of Parent at same address as Pupil would highlight the error in maintaining a childs home tel.
The ability to link E1 to Novell email so that I could email a pupil's teachers without having to input all the
subject teachers' addresses.
The ability to merge and print more than on class at a time eg with vertical registration all years are mixed
in all classes. I would like to merge the S1s in all registration classes and print all at the same time rather
than searching for S1s and printi
the applicatin of F.S.M to be more consistent because their is not set guideline as how to complete the
F.S.M information and everyone is doing it different, aslo a guide how to take of report's regarding F.S.M
The Mark sheets for tracking pupil attainment are confusing. The headings need to be simplified. It says
result where you have tp put in a prediction. This has confused many of our staff. If this simple fix was
done I think teachers would feem much mo
The pupil's attendance should be carried over from the previous period - eg. pupil turns up P1, marked as
present, pupil turns up P2 there should be no need to remark them as present. Double periods should
be handled properly - i shouldn't have to com
To have reports easily available as they were in Phoenix Gold
To make it possible to see pupils' attainment in all curricular areas on one page.
Unable to answer Q16 fully because do not feel I am experienced enough with e1 as it is...
We used to be able to print off a list with all contact details ie mum, dad (with mobiles and work numbers)
also emergency contacts - find this is not easy to provide now - have tried to set up various ways. One
report will take info of parents while othe
WHETHER PUPIL IS IN OR OUT OF ZONE
would like to be able to have corporate headed paper for letters.
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