NOMAN MUBIN
A-349, Block-1
Gulshan-e-Iqbal
Karachi ,
Pakistan.
Email: nomanmubin@yahoo.com
Phone: +92-213-4811270
Mobile:+92-345-2008042,+92-345-8221200
Date of Birth: 08-12-1975
Skype ID: noman.mubin1
OBJECTIVE: To act in the capacity of a responsible position in an organization in order to
synchronize and coordinate its development activities and to bring about the
proper development of myself, my career and my skills.
EDUCATION: SOUTH EASTERN UNIVERSITY, WASHINGTON DC,
GREENWICH INSTITUTE, KARACHI.
Bachelor of Science in Business Administration, November 1997
Concentration: Marketing
Intermediate from Adamjee Govt. Science College, 1993
Matriculation from St.Judes High School, 1990
SKILLS
Computers: Microsoft Office, Fox Pro Based Applications.
WORKING
EXPERIENCE
Sign Technical Services from June 2011 to date
Working in the capacity of Corporate/Key Account Manager, the job
description includes
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To prepare Plans, strategies and execute marketing programs and activities
to establish and maintain brand presence and loyalty in the market for
existing and new customers for Signage, Fittings and Fixtures, and other
marketing related products
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Working with the Corporate Customers and Bridge to the customers/
International brands such as Nike ,C&K, Giordano, PEDRO and Oil and Gas
Sector Companies including Total and PSO
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Strengthening business relationships and bondage, building loyalty and
ensuring maximum revenue generation.
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Regular courtesy and recovery visits and follow up, and monitoring of
accounts
Ensuring timely provision of improvements and major developments through
regular Corporate Communications.
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To help and assist Foreign delegations of different brands and to work
closely with them on different projects for ID works, Signage, Fittings and
Fixtures
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To define product strategies and road maps
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To analyze effective product positioning in the market
NOKIA SIEMENS NETWORKS, former SIEMENS ENGINEERING
COMPANY, Communication Mobile Network, Pakistan from Dec 2005
to June 2011.
Assigned to control and monitor the following Projects as Team Lead
South:
NSN Wi-tribe Project Pakistan
NSN Telenor Project Pakistan
Report directly to Project Director for all the related activities:
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Building strong bondage and relationship with the customers
Working as a bridge to monitor & control the progress of Contractor’s Work.
Maintaining and Reporting the site status on daily basis.
Responsible of roll out monitoring and acceptance of work from Customer.
Monitoring Rectification Project related to Civil Works and Power Activities,
for the Sites comes under Warranty.
Responsible for timely closing of the Phases including Final Acceptance
REALTY 2000(Builder And Real Estate Advisor) from March 2003-toNov 2005.
Working in the capacity of Manager Marketing.
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To organize, analyze and implement marketing strategies.
To coach and direct the team in achieving there Sales Objectives.
To set the performance standards in providing quality services.
To analyze and to improvise the working procedures of different
departments.
To enhance the total profitability of the organization.
To help and assist the team in developing the passion for winning attitude.
To Sell, Purchase and Rent Real Estate Property.
MOBILINK GSM, PAKISTAN MOBILE COMMUNICATIONS LTD (AN
ORASCOM COMPANY). (From March 2001 to February 2003).
Working in the Corporate Management Group as a Corporate
Account Manager.
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To achieve assigned targets.
To create brand loyalty in existing and new customers.
Strengthening business relationships and bondage, building loyalty and
ensuring maximum revenue generation.
Problem resolution and regular courtesy visits to ensure optimal service.
Keeping track of revenue of each account and making efforts to stimulate
usage by selling Value Added Services (VAS), International Roaming (IR)
and new activation.
Regular recovery follow up and monitoring of accounts through Aging
Reports.
Ensuring timely provision of improvements and major developments through
regular Corporate Communications.
Regular analysis of assigned Accounts for advising optimal package.
Generation of customer usage / trend analysis report to be used analyze the
customer behavior predictive.
Data Collection and Management of Account Members for future use.
Tactical strategy development to improve Account Servicing Procedure.
INSTAPHONE, PAKCOM LIMITED, KARACHI (From March 1998 to
March 2001)
Working in the Customers’ Operations’ Department.
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Introduce Customers to Instaphone and its benefits.
Transform Sales / Services Inquiries into enhanced Customer relationships.
Assess and identify customer needs and refer to or set appointment with the
user.
Provide customers feedback on problem incident to Supervisor or relevant
unit to ensure cases are resolved quickly and to customers’ satisfaction.
Assumes responsibilities of other team members when required.
To take initiative in new projects.
Compiling Customer Service Centre’s Daily Activity Report.
Updating changes in Customer’s Subscription Plans on the system.
Accountable for meeting Service Goals.
Ensure existing and prospective customers have a consistent, superior
Instaphone experience.
INTERNAL
COURSES
Attended the following in-house training programs at Instaphone,
Mobilink, and Nokia Siemens Networks.
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Revolutionize With IP @ Nokia Siemens Networks
NSN Ethical Business @ Nokia Siemens Networks
Customer Retention and Churn Management @ Instaphone.
Customer Services Activities @ Mobilink.
Credit Policies @ Mobilink.
Management Information Systems (MIS) @ Mobilink.
Effective Selling @ Mobilink.
ACHIVEMENT
Exemplary Services Award for Corporate & Club 300 Accounts Mobilink.
REFERENCE Available on request.