Information sheet Hospital and Health Service legislated powers and compliance (Working document provided for illustrative purposes only) Purpose This document has been prepared to help identify some of the key legislative powers and compliance requirements for a Hospital and Health Service (HHS/Service). There are three tables, which include: Table 1 (pp 2-6): the key legislated functions and powers of HHSs and who is accountable Table 2 (pp 7-32): the legal and administrative framework within which HHSs (as statutory bodies) operate, describing key compliance requirements Table 3 (pp 33-35): useful reference documents to assist HHSs to identify and meet their legislated and broader compliance requirements. It is a working document provided for illustrative purposes to assist HHSs in their development of a compliance register. It is not comprehensive and should not be relied on as a source document in its own right – original documentation should be consulted and legal advice obtained if required. Note: hyperlinks are provided in this document to legislation and reference documents – hyperlinks are indicated by blue text with underlining. Press the ‘Ctrl’ key and then click on the blue text with your mouse to open the document in a new page. Revision history Version Date Nature of amendments v.0.6 30/03/12 Initial working draft published on EPM. Outstanding matters highlighted in yellow. v.0.8 20/04/12 This version provides additional information, including regarding the Integrity Act 2009 and Public Interests Disclosure Act 2010 and clarifies the matters highlighted in yellow in the previous version, etc. v.0.9 10/05/12 Updated Table 2 to include obligations under the Worker’s Compensation and Rehabilitation Act, Fire and Rescue Services Act, Electrical Safety Act, Building Act, etc, and application of Whole of Government Public Works policies. v.0.10 20/11/12 Updated naming conventions, inclusion of new provisions of amended legislation (e.g. employment arrangements, ownership of land and buildings) and new regulation, etc. v.0.11 28/04/14 Updated to reflect amended/new whole-of-government policies and resources. Noting rescinded policies and amended applicability to HHSs e.g. due to rescinded health service directives. Updated links to current Queensland legislation. Amendments marked in tracked changes and/or highlighted in yellow. TABLE 1: HHS functions, powers and accountability Table 1 provides an illustrative list of the key functions and powers of HHSs as articulated in the Hospital and Health Boards Act 2011 (HHB Act) and other Acts and who is accountable for the authority, function or power. Where provided for under the HHB Act, certain authority, functions and powers can be delegated by that entity or person to another entity or person. Refer to local instruments of delegation and delegation manuals or for general information, refer to information sheet 8.3 ‘Hospital and Health Service delegations’ (http://www.health.qld.gov.au/ohsa/html/8-3-delegations.asp). Note: a key difference between a statutory body and a department is that a statutory body does not have an accountable officer who parallels the role of the CEO or DG of a department unless the Treasurer appoints one. The entity itself (represented by the Board) is accountable to the Minister and Parliament for the performance and actions of the entity. Table 1: HHS functions, powers and accountability Reference Power Accountability Hospital and Health Boards Act 2011 (Enabling legislation for HHSs which sets out the purpose and specific powers of Services and management of the public sector health system. The Act implements the Queensland Government’s legislative commitments that stem from the COAG Inter-Governmental National Health Reform Agreement, as agreed in August 2011.) Section 18 ‘Legal status’ A Service is a body corporate representing the State with the privileges and immunities of the State. A Service may sue and be sued in its own name. Section 19 ‘Functions of Services’ States the functions of a HHS. The main function is to deliver the hospital services, other health services, teaching, research and other services stated in the service agreement for the Service. Other key Service functions include: - ensure the operations of the Service are carried out efficiently, effectively and economically - enter into a service agreement with the Chief Executive - comply with the health service directives that apply to the Service - contribute to, and implement, State-wide service plans that apply to the Service and undertake further service planning that aligns with the State-wide plans - to monitor and improve the quality of health services delivered by the Service, including, for example, by implementing national clinical standards for the Service - develop local clinical governance arrangements for the Service - undertake minor capital works, and major capital works approved by the Chief Executive, in the health service area - maintain land, buildings and other assets owned by the Service - for a prescribed Service, employ staff under this Act - cooperate with other providers of health services, including other Services, the department and providers of primary healthcare, in planning for, and delivering, health services - cooperate with local primary healthcare organisations - to arrange for the provision of health services to public patients in private health facilities - manage the performance of the Service against the performance measures stated in the service agreement - provide performance data and other data to the Chief Executive - consult with health professionals working in the Service, health consumers and members of the community about the provision of health services - other functions approved by the Minister - other functions necessary or incidental to the above functions. Board Section 20 ‘Powers of Services’ Provides for the power of Services. Generally, Services have the power of an individual and may, for example, enter into contracts and agreements, and acquire and dispose of property. Services may also employ health executives, and where prescribed by regulation, other health service employees. Services may not own assets prescribed by regulation. Note: section 20A places limitations on dealings with land and buildings. Board Section 22 ‘Role of exercising control over Service’ A Board controls the Service for which it is established. Board Section 30 ‘Delegation by Boards’ A Board may delegate the Service’s functions under this Act and the Financial Accountability Act 2009 to either a committee of the Board (if all of the members of the committee are Board members); to the Executive Committee established by the Board; or to the Health Service Chief Executive. The Board Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - -2- Table 1: HHS functions, powers and accountability Reference Power Health Service Chief Executive, with the approval of the Board, may sub-delegate these functions to an appropriately qualified employee of the HHS; or to a health service employee employed in the department and working for the Service. Note: as the Board controls the Service for which it is established, the Board has the powers specified in the Act for its Service. Note: powers of delegation of statutory bodies are not included in the Financial Accountability Act itself. Accountability Section 32A ‘Hospital and Health Board must establish executive committee for the Hospital and Health Service’ A Board must establish, as a committee of the Board, an executive committee for the Service controlled by the Board. Note: the executive committee’s functions are specified in section 32B ‘Function of executive committee’. Board Section 33 ‘Appointment of Health Service Chief Executive’ A Board is to appoint a Health Service Chief Executive to manage the Service. The appointment is not effective until it is approved by the Minister. The person appointed as the Health Service Chief Executive must also be appointed as a health executive. In managing the Service, the Health Service Chief Executive is subject to direction by the Service’s Board. Board Section 34 ‘Delegation by Health Service Chief Executive’ A Health Service Chief Executive may delegate the Health Service Chief Executive’s functions under this Act to an appropriately qualified employee of the HHS; or health service employee employed in the department and working for the service (except for authorisation to disclose confidential information in the public interest under section 160, which cannot be delegated). Health Service Chief Executive Section 43A ‘Minister may establish ancillary board’ This section gives the Minister power to establish a Hospital and Health Ancillary Board to give advice to a Hospital and Health Board in relation to: a public sector hospital; or a public sector health facility; or a public sector health service; or a part of the State. A regulation may prescribe matters relating to the establishment and operation of an ancillary board. Minister Section 44 ‘Minister may give directions to Service’ The Minister may issue a direction to a Service about a matter relevant to the performance of its functions under this Act if it is in the public interest to do so. The Minister may not give a direction about a health service provided to or the employment of an individual. Minister Section 44A ‘Minister may appoint advisers to boards’ The Minister may appoint a person to be adviser to a Board if the Minister considers that the adviser may assist the Board to improve the performance of the Board; or the Service controlled by the Board. Sections 44B – 44E deal with matters regarding the appointment of advisers, their functions, duty of disclosure, and obligations of the Board in relation to advisers. Minister Section 46 ‘Delegation by Chief Executive’ The departmental Chief Executive may delegate any of his/her functions (with the exception of three specified) to a Health Service Chief Executive. The Health Service Chief Executive, with the written approval of the Chief Executive, may sub-delegate to an appropriately qualified Service health executive or Service employee. Departmental Chief Executive Section 56 ‘Appointment of health service auditors’ A health service auditor may be appointed by a Health Service Chief Executive to undertake an audit in the Service. Health Service Chief Executive Section 60 ‘Powers of health service auditors’ A health service auditor may require an employee of the Service to give the auditor a document, including a document that contains confidential information. Health Service Auditor Section 64 ‘Reports by health service auditors’ The Service must comply with any direction issued by the departmental Chief Executive after consideration of a report on a Service by a health service auditor. After considering the report of a health service auditor, the departmental Chief Executive or Health Service Chief Executive may take the action he or she considers appropriate in relation to the matters identified in the report. Board & Health Service Chief Executive Section 65 ‘Chief Executive may request report from Health Service Chief Executive A Health Service Chief Executive must give the departmental Chief Executive a copy of a health service audit report if requested to do so by the Chief Executive. Health Service Chief Executive Section 67 ‘Appointment of health service employees’ A Service may appoint health executives in the Service. A prescribed Service may also appoint a person as a health service employee in the Service. Division 2 ‘Health executive service’ outlines the purpose of the health executive service, principles of employment, basis of employment, and fixing of remuneration packages and classification levels for health executives. The departmental Chief Executive sets the remuneration packages, classification levels and terms and conditions of contracts of health executives. Section 75 ‘Exclusion of certain matters from review under other Acts’ provides that appointment decisions regarding health executives, their contract of employment or the application of Part 5 of this Act to a health executive are not industrial matters for the purposes of the Industrial Relations Act 1999. As ‘excluded matters’ they cannot be challenged, appealed, reviewed or called in question under the Judicial Review Act 1991. Board Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation -3- Table 1: HHS functions, powers and accountability Reference Power Section 74 ‘Basis of Each person appointed as a health executive employed by a Service (under section 67) (other than the Health Service Chief Executive) must enter into a employment for health written contract of employment with the Health Service Chief Executive. executives’ Accountability Health Service Chief Executive & Service Health Executive The Health Service Chief Executive must enter into a written contract of employment with the chair of the board for the Service. This section also sets out what the contract of employment must state, and requirements for resignation or termination of a health executive’s appointment. Board Chair & Health Service Chief Executive Section 82 ‘Establishment of quality assurance committee’ A Service may, for a matter relating to its functions, establish a quality assurance committee. This section outlines the criteria for establishing a committee and requirement to notify the departmental Chief Executive in the approved form of the establishment of the committee under this section. Note: section 83 outlines the restrictions on committees. Note: Provision for procedures of committees, privacy principles, and review and reporting obligations are included in Part 5 of the Hospital and Health Boards Regulation 2011. Board Section 84 ‘Disclosure of information’ A committee member or a relevant person for a committee has a duty of confidentiality. Sections 85 – 92 further outline restrictions around reports, documents and information provided to committees. Quality Assurance Committee Members Section 98 ‘Appointment of RCA team’ The Health Service Chief Executive may appoint persons to be members of a Root Cause Analysis (RCA) team to conduct an RCA of a reportable event if the event happens while a public sector health service is being provided by a Service. Section 99 states the requirements that must be met in appointing an RCA team. Sections 100-123 further outline conduct, requirements and reporting of an RCA and duties regarding disclosure or release of information, etc. Health Service Chief Executive Section 125 ‘Appointment of clinical reviewers’ A clinical reviewer may be appointed by the departmental Chief Executive or Health Service Chief Executive to undertake a clinical review in the Service. Sections 125 – 138 set out the functions, powers, and duty of confidentiality of clinical reviewers; conduct and reporting of clinical reviews, etc. Departmental Chief Executive Health Service Chief Executive Section 129 ‘Powers of clinical reviews’ A clinical review may require an employee of the department or a Service to give the reviewer a document, including a document that contains confidential information. Clinical Reviewer Section 160 ‘Disclosure of confidential information in the public interest’ A Health Service Chief Executive may authorise, in writing, the disclosure of confidential information in the public interest. This authority cannot be delegated. The annual report of the Service must include a statement about the nature and purpose of any confidential information disclosed during the financial year. Health Service Chief Executive Sections 163 ‘Appointment of authorised persons’ A Health Service Chief Executive may, in writing, appoint a person with the necessary expertise or experience to be an authorised person under this Act for health services land under the control of the Service. Health Service Chief Executive Section 164 ‘Appointment of security officers’ A Health Service Chief Executive may, in writing, appoint a person with the necessary expertise or experience to be a security officer under this Act for health services land under the control of the Service. Sections 162 – 188 outline the conditions of appointment, powers, etc of authorised persons and security officers on health services land. Health Service Chief Executive Section 169 ‘Identity cards’ An authorised person and a security officer must be issued an identity card by the appointer (Health Service Chief Executive), in the form specified in this section. Health Service Chief Executive Section 175 ‘Regulatory notice’ A Health Service Chief Executive may erect regulatory notices regulating the driving, parking or standing of vehicles on health services land. (A person on health services land must comply with a regulatory notice unless the person has a reasonable excuse.) Health Service Chief Executive Section 177 ‘Removal and detention of illegally parked or abandoned vehicles’ An authorised person may seize and remove an illegally parked or abandoned vehicle on health services land. As soon as is practicable and no later than 14 days after the vehicle is seized, a Health Service Chief Executive must give to the owner of the vehicle a written notice stating how the owner may recover the vehicle. If the owner cannot be ascertained or located within this period, the notice may be given by publishing it in a newspaper. Health Service Chief Executive (or authorised person depending on action taken) Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation -4- Table 1: HHS functions, powers and accountability Reference Power Section 178 ‘Disposal of If the owner of a seized vehicle does not recover the vehicle within 2 months after notice is given to the owner under section 177(4) and (5), a Health unclaimed vehicles’ Service Chief Executive may sell the vehicle by public auction. Proceeds of sale must be applied as specified in section 179. Accountability Health Service Chief Executive Section 184 ‘Prohibition of smoking’ A Health Service Chief Executive must not nominate a prohibited place as a smoking place. Health Service Chief Executive Section 190 ‘Appointment of health service investigators’ A health service investigator may be appointed by the departmental Chief Executive or by a Health Service Chief Executive to undertake an investigation in the Service. Part 9 ‘Health service investigators’ outlines the functions, powers, reporting requirements, etc. for health service investigators. Departmental Chief Executive or Health Service Chief Executive Section 199 ‘Reports by health service investigators’ After considering a report provided by a health service investigator, the Chief Executive or the Health Service Chief Executive may take the action he or she considers appropriate in relation to the matters identified in the report. Note: where the departmental Chief Executive has appointed an investigator to undertake an investigation in a Service, the Chief Executive may subsequently issue directions to the Service as result of the investigation – the Service must comply with the direction. Health Service Chief Executive Section 200 ‘Chief Executive may request report from Health Service Chief Executives’ A Health Service Chief Executive is required to give the departmental Chief Executive a copy of a health service investigation report if requested to do so by the departmental Chief Executive. Health Service Chief Executive Part 12, Division 1 ‘Transfer notice’ This Division provides for the transfer of land and buildings between the Department of Health and HHSs. Minister Section 274 ‘Disclosure of personal information of health service employees and health professionals’ A Service may disclose personal information held about a person who is, or was, a health service employee or health professional engaged in delivering a public sector health service to another health agency (the department or a Service) if the information is relevant to the person’s suitability for employment or engagement, with the other health agency. Note: this section has the effect of being a disclosure permitted under an Act for the purposes of the Information Privacy Act 2009. Board Section 306 ‘Assistance must be provided’ A Service must assist with the applications made under the Information Privacy Act 2009 and the Right to Information Act 2009 mentioned in sections 300 – 305 (i.e. that were in train immediately prior to commencement on 1 July 2012, including by providing documents relevant to the applications). Board Financial Accountability Act 2009 (A Service is a statutory body under this Act. The Act and its subordinate legislation establish the high level financial management and accountability obligations for all statutory bodies.) Part 4 ‘Provisions applying to departments and statutory bodies’ Under section 61 ‘Functions of accountable officers and statutory bodies’ Hospital and Health Services (as statutory bodies) have the following functions: - to achieve reasonable value for money by ensuring the operations of the statutory body are carried out efficiently, effectively and economically; - to establish and maintain appropriate systems of internal control and risk management; - to establish and keep funds and accounts in compliance with the prescribed requirements; - to ensure annual financial statements are prepared, certified and tabled in Parliament in accordance with the prescribed requirements; - to undertake planning and budgeting for the statutory body that is appropriate to the size of the statutory body; - to perform other functions conferred on statutory bodies under this or another Act or a financial and performance management standard. Board Hospital Foundations Act 1982 (An Act to provide for the establishment and incorporation of bodies to hold property for and apply property to a continuing object within or associated with hospitals, to make provision with respect to the administration of those bodies and for related purposes.) Section 18 ‘Members of body corporate’ This section specifies how the membership of a hospital foundation will be constituted. The Chair of the Hospital and Health Board for the Service (or their nominee), for the hospital that is associated with the foundation, is a member of the hospital foundation. Board Chair Section 37 ‘Employees’ The secretary of a hospital foundation is to be a suitably senior officer of an associated hospital who is nominated by the Health Service Chief Executive of the associated Hospital and Health Service. Health Service Chief Executive Section 38 ‘Use of certain officers and premises’ A hospital foundation may make use of employees, land, premises, office furniture and equipment occupied/owned/used in the associated Hospital and Health Service on the terms and conditions agreed upon by the foundation and the Health Service Chief Executive. Foundation & Health Service Chief Executive Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation -5- Table 1: HHS functions, powers and accountability Reference Power Accountability Information Privacy Act 2009 (The Act provides for the fair collection and handling in the public sector environment of personal information, and gives the public a right to apply to access and amend their own personal information.) Section 31 ‘Health agency to comply with NPPs’ A Service (as a health agency defined in Schedule 5) must comply with the National Privacy Principles (NPPs) in relation to the collection, storage, use and disclosure of an individual’s personal information. (NPPs: http://www.privacy.gov.au/materials/types/infosheets/view/6583) Board Note: according to section 32 ‘Noncompliance with particular NPPs’, HHSs will not have to comply with certain NPPs if the individual’s personal information has previously been published or given for the purpose of publication by the individual. Integrity Act 2009 (The Act covers the role and functions of the Integrity Commissioner, advice on ethics or integrity issues as well as advice for designated persons on integrity issues; and regulation of contact between lobbyists and State or local government representatives.) Section 15 ‘Request for advice’ A designated person may, by written request to the Integrity Commissioner, ask for the commissioner’s advice on an ethics or integrity issue, including conflicts of interest. Meaning of ‘designated person’ is defined in section 12 – Ministers, Parliamentary Secretaries, all MPs, statutory officers, Chief Executives, senior executives, senior officers in government entities, other officers who have been nominated. Note: Advice from the Integrity Commissioner suggests that Boards and Health Service Chief Executives are statutory office holders for the purpose of section 12 and hence designated persons able to seek advice under section 15. Note: Compliance requirements under this Act in relation to lobbying are referred to in Table 2 (page 19) below. (Queensland Integrity Commissioner Website http://www.integrity.qld.gov.au/page/about-us/index.shtml) Board /Health Service Chief Executive Disaster Management Act 2003 (An Act to provide for matters relating to disaster management in the State, and for other purposes.) Section 24 ‘Membership’ Amendments to this section, allow for persons who represent a Service to be represented on a District Disaster Management Group, having regard to effective disaster management for the disaster district. Members are appointed by the Health Service Chief Executive of the Service the member ecutive of the department, and the chair of the district group, of the appo 28B). Health Service Chief Executive Personal Injuries Proceedings Act 2002 (An Act to regulate particular claims for and awards of damages based on a liability for personal injuries, and for other purposes.) Section 9A ‘Particular provision for notice of a claim procedure for medical negligence case’ This section relates to a claim based on a medical incident that is alleged to have given rise to personal injury. The claimant must give written notice (initial notice) of the claim to the person against whom a proceeding based on the claim proposed to be started. If the place at which the medical incident happened is the place under the control of a Service – the initial notice must be given to the Health Service Chief Executive of the Service. Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation Claimant and Health Service Chief Executive -6- TABLE 2: Legal and administrative framework for HHS operation – key compliance requirements Each statutory body is governed by its own enabling legislation, the Statutory Bodies Financial Arrangements Act 1982 (SBFA Act) as well as other legislative requirements that are common to all statutory bodies. HHSs will also have additional obligations placed upon them (as depicted in the diagram below), for example, by the HHS service agreement, common industrial framework, regulations made under the Hospital and Health Boards Act 2011 (HHB Act), and Health Service Directives issued by the Minister or Departmental Chief Executive. Table 2 lists some of these key legislative and other compliance requirements that a Hospital and Health Service (as a statutory body) must comply with – it is not a comprehensive list of obligations and therefore illustrative only. Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation -7- Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines STATE LEGISLATION Hospital and Health Boards Act 2011 (Enabling legislation for HHSs which sets out the purpose and specific powers of Services and management of the public sector health system. The Act implements the Queensland Government’s legislative commitments that stem from the COAG Inter-Governmental National Health Reform Agreement, as agreed in August 2011.) Section 9 ‘Management of health system performance’ Services are individually accountable for their performance and are required to report on their performance to the departmental Chief Executive (who is required by section 8 to monitor Service performance). Board Section 13 ‘Guiding principles of Act’ Describes the principles (replicated from the Health Services Act 1991) intended to guide the achievement of the Act’s object. A person must have regard to the guiding principles when performing a function or exercising a power under the Act. All persons performing a function or exercising a power under the Act Section 20 ‘Powers of Services’ A Service may not own assets prescribed by regulation. A regulation may provide for, restrict, limit or impose conditions on the Service’s power to employ health service employees. Board Section 20A ‘Limitation on Service’s dealing with land and buildings’ This section requires the approval of the Minister and the Treasurer for a Service to buy or sell land or buildings. In addition, the prior written approval of the Minister and the Treasurer is required to lease land and buildings from another person, or to lease land and buildings owned by the Service, unless the lease is of a type prescribed under regulation. Board Section 31 ‘Members to act in public interest’ Requires that a member of a Board must act impartially and in the public interest in performing the member’s duties. Board Members Section 32 ‘Conduct of business by Boards’ A Board is required to conduct its business in the way stated in Schedule 1 - which outlines requirements for times and places of meetings, conduct of meetings, keeping of minutes of meetings, establishment of committees, disclosure of interests, etc. Board Division 2A ‘Executive committees’ A Board must establish, as a committee of the Board, an executive committee for the Service controlled by the Board. This division sets out the functions of the executive committee, its membership and how it is to conduct its business. Note: Part 7 of the Hospital and Health Boards Regulation 2012 specifies other prescribed committees of the board (see page 12 below). Board Section 35 ‘Chief Executive and Service must enter into service agreements’ Requires that the departmental Chief Executive and each Service enter into a service agreement for the Service, which must be signed on behalf of the Service by the Chair of the Board. The service agreement must be for a term of not longer than three years (Section 36). (The service agreement must outline the KPIs and measurements that HHSs are to achieve and funding to be provided to the Service for the provision of services, etc. – refer section 16 ‘Meaning of service agreement’.) Note: the departmental Chief Executive and the Service must commence negotiations at least six months before the expiry of the existing service agreement, to allow adequate time Chair, Board (on behalf of the Service) Hospital and Health Service legislated powers and compliance The service agreement outlines the performance data and other data to be provided by a Service to the departmental Chief Executive, including how, and how often, the data is to be provided (refer to section 16 ‘Meaning of Service Agreement’). The departmental Chief Executive, in turn, is responsible for collating and validating the data provided by Services, and for providing the data to the Commonwealth and relevant Commonwealth entities, such as the National Health Performance Authority. Board System-Wide Induction Information Sheet 9.4 ‘Conflicts of Interest’, including ‘Attachment 1 – Conflict of Interest Guideline’ and template statement of board member interest forms. Service Agreements are published on the Queensland Health internet site at: http://www.health.qld.gov.au/hhsserviceagreement/default.asp working document – not government policy – refer source documentation -8- Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines for the terms of the agreement to be negotiated (refer section 37). Note: the HSCE must take the Queensland Mental Health Commission’s whole-ofgovernment strategic plan into account when negotiating the service agreement to the extent the agreements relate to the delivery of mental health and substance misuse services (refer page 27 below). Section 38 ‘Minister may decide on terms of service agreement’ The departmental Chief Executive and the Service are to immediately advise the Minister if they can not agree on the terms of the agreement and which terms they can not agree on. The Minister must then decide the terms and advise the Chief Executive and the Service. Board Section 39 ‘Procedure to amend service agreement’ If the departmental Chief Executive or the HHS wants to amend the terms of the service agreement, the party that wants the amendment must give written notice of the proposed amendment to the other party. If they can not agree on the terms of the amendment, the party wanting the amendment must immediately advise the Minister – who will make the final decision – any terms decided by the Minister must be included in the agreement. Board Section 19 ‘Functions of the Services’ and Section 40 ‘Engagement strategies’ & Section 41 ‘Review of strategies’ A Service must develop and publish two strategies, namely, a clinical engagement strategy, and a consumer and community engagement strategy. These strategies must be developed in consultation with health professionals, and health consumers and members of the community, respectively. The strategies must meet the requirements prescribed under a regulation (refer pp 11-12 below). The Service must give effect to the strategies in performing its functions under the Act. Services are also required to review each strategy at least once every three years (section 41), in consultation with the groups consulted for development purposes, as above. The transitional provision in section 313 requires a Service to develop and publish each of the strategies within 6 months after commencement of this section on 1 July 2012, i.e. by 31 December 2012. Board Requires a Service to use its best endeavours to agree on a protocol with local primary healthcare organisations to promote cooperation in the planning and delivery of health services. The protocol must satisfy any requirements prescribed by regulation for the protocol and be published. The Service must give effect to the protocol in performing its functions under the Act. The protocol must be reviewed at least once every 3 years (section 43). The transitional provision in section 314 requires a Service to use its best endeavours to agree on and publish a protocol within 6 months after the commencement of this section. Board Section 44 ‘Minister may give directions to Service’ The Minister may issue a direction to a Service about a matter relevant to the performance of its functions under this Act if it is in the public interest to do so. The chief executive of the service must publish the direction. The Minister may not give a direction about a health service provided to or the employment of an individual. A Service must comply with a direction given by the Minister and include a statement about any such direction in its annual report. Board and Health Service Chief Executive Section 44E ‘Obligations of board in relation to adviser’ Section 44A provides that the Minister may appoint a person to be an adviser to a Board if the Minister considers that the adviser may assist the Board to improve the performance of the Board; or the Service controlled by the Board. Section 44E provides that while an adviser’s appointment is in force, the Board must provide the adviser with all notices of board meetings, and all documents and other information provided to Board members. Further, the Board must permit the adviser to attend all meetings of the Board, and to provide information Board Section 313 ‘Requirement for Service to develop engagement strategies’ Section 42 ‘Protocol with primary healthcare organisations’ and Section 43 ‘Review of protocol’ Section 314 ‘Requirement for Service to develop protocol’ Hospital and Health Service legislated powers and compliance Consumer and Community Engagement Framework working document – not government policy – refer source documentation -9- Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines A Service must comply with any health service directive issued by the departmental Chief Executive and which applies to that Service. Directives may apply to all Services, to some Services or to a stated type of facility or service. Health service directives may be issued for matters such as (refer section 47): - standards and policies for the healthcare rights of users of public sector health services; - standards and policies for improving the quality of health services; - the use by Services of support services provided by the department, other departments or other Services; - the purchasing of goods and services under contracts and agreements entered into by the department, other departments or other Services; - the provision of information to the departmental Chief Executive and other entities; - responding to public health emergencies; - the setting of fees and charges, including for the provision of services to private patients, for residential care, and for the supply of pharmaceuticals; and - other matters prescribed under a regulation. Board Health Service Directives are publicly available on the Queensland Health internet site at: http://www.health.qld.gov.au/directives/default.asp Section 51E ‘Health employment directives binding’ A Service and an employee of a Service or the department must comply with any health employment directive issued by the departmental Chief Executive and which applies to that Service/or type of health service employee. Directives may apply to the department, a Service or all Services, or to a stated type of health service employee. Note, section 51C ‘Relationship between health employment directives and other instruments’ prevents health employment directives or regulations issued under the HHB Act or the Industrial Relations Act 1999 from changing doctors’ contracts unless the change provides increased remuneration or other benefit – for example passing on an annual wage increase. Board, Employees Section 112 ‘Giving of copy of RCA report or chain of events documents – patient safety entities’ If a Health Service Chief Executive commissions an RCA, he/she must give a copy of each RCA report or chain of events document to a prescribed patient safety entity for an authorised purpose for the entity. Note: prescribed safety entities are identified in section 30 of the Hospital and Health Boards Regulation 2012 (HHBR 2012) and authorised purposes under Schedule 2 Part 2 of the HHBR 2012. Health Service Chief Executive Section 142 ‘Confidential information must not be disclosed’ A designated person (defined in section 139, e.g. health service employee, health professional, member of a Board of a Service, contractor, volunteer, etc.) has a duty of confidentiality – i.e. he/she must not disclose, indirectly or directly, confidential information to another person unless the disclosure is required or permitted under this Act. Sections 143 to 161 provide the exceptions to this duty of confidentiality. Board Member, Health Service Employee Section 160 ‘Disclosure of confidential information in the public interest’ A Health Service Chief Executive may authorise, in writing, the disclosure of confidential information in the public interest. This authority cannot be delegated. The annual report of the Service must include a statement about the nature and purpose of any confidential information disclosed during the financial year. Health Service Chief Executive Section 316 ‘Reporting obligations for prescribed public hospitals to continue’ Provides that the public hospital reporting required under the Health Services Act 1991 is to continue, notwithstanding the repeal of that Act. These arrangements will continue until such time as a regulation is prescribed under this clause. The purpose of this provision is to transition from State-based hospital reporting to the new national hospital reporting arrangements. Board and advice to the Board during the meeting. Section 50 ‘Health service directives binding’ Hospital and Health Service legislated powers and compliance There is also a Health Service Directives Register accessible to staff via QHEPS that includes information about Directives under development or review, as well as rescinded Directives: http://qheps.health.qld.gov.au/policy/html/directives.htm Health employment directives may be issued under section 51A, about the conditions of employment for health service employees. working document – not government policy – refer source documentation - 10 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Schedule 1 ‘Conduct of business by boards’ Outlines the way in which Boards are to conduct their business Accountability Supporting documents / guidelines Board Hospital and Health Boards Regulation 2012 (Regulation in support of HHB Act.) Part 3 ‘Employment matters’ Provisions relating to staff movements between health system employers. Departmental Chief Executive, Health Service Chief Executives, Board Chairs Part 4 ‘Engagement strategies and protocols’ Prescribed requirements for clinician engagement strategies, consumer and community engagement strategies, and protocol with local primary healthcare organisations. This Part also specifies that HHSs are required to make available a summary of the key issues discussed and decisions made in each Board meeting to health professionals working in the Service, to consumers and the community, and to the Service’s local primary healthcare organisations (subject to the Board’s obligations relating to confidentiality and privacy). Board Part 5 ‘Quality assurance committees’ Specifies procedures, privacy principles, information, review and reporting requirements, etc that apply to quality assurance committees. Quality Assurance Committees Part 6 ‘Root cause analysis’ Prescribes events that constitute a reportable event for section 94 of the Act, and what entities are prescribed patient safety entities for section 112(6) of the Act. Health Service Chief Executive Part 7 ‘Committees of boards’ Boards must establish the committees of the Board prescribed in section 31, including: a safety and quality committee, finance committee, and audit committee) to have the functions specified in sections 32-34. Note: These are in addition to an Executive Committee which must be established as a committee of the Board under section 32A of the HHB Act. Board Financial Accountability Act 2009 (A Service is a statutory body under this Act. The Act and its subordinate legislation establish the high level financial management and accountability obligations for all statutory bodies.) Part 4 ‘Provisions applying to departments and statutory bodies’ Under section 61 ‘Functions of accountable officers and statutory bodies’ Services (as statutory bodies) have the following functions: - to ensure the operations of the statutory body are carried out efficiently, effectively and economically; - to establish and maintain appropriate systems of internal control and risk management; - to establish and keep funds and accounts in compliance with the prescribed requirements; - to ensure annual financial statements are prepared, certified and tabled in Parliament in accordance with the prescribed requirements; - to undertake planning and budgeting for the statutory body that is appropriate to the size of the statutory body; - to perform other functions conferred on statutory bodies under this or another Act or a financial and performance management standard. Hospital and Health Service legislated powers and compliance Board Financial Accountability Handbook The Financial Accountability Handbook (FAH) has been designed to assist accountable officers and statutory bodies discharge their obligations under the Financial Accountability Act 2009 (the Act), the Financial and Performance Management Standard 2009 (the Standard), and the Financial Accountability Regulation 2009 (the Regulation). It also provides information for agencies on better practice management and internal control structures. All agencies (including statutory bodies) must have regard to the Handbook, which means that agencies must comply with the contents of the Handbook where they apply to agency circumstances. Financial Management Tools (provide guidance only, i.e. not mandatory) Note, Queensland Treasury and Trade conducted a high-level review of the Handbook and Financial Management Tools in October working document – not government policy – refer source documentation - 11 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines 2013. The majority of the changes to the Handbook are updates to related resources and minor wording changes. The most significant change to the Tools is the addition of information designed to assist in evaluating and reviewing significant assets. Summary of Changes information sheets are available on the websites. Queensland Treasury and Trade Financial Circulars Information for Statutory Bodies – Legislation, Policies and Guidance – Appendix 1 Compliance checklists Australian Accounting Standards Board - Accounting Standards Section 62 ‘Annual financial statements’ and section 63 ‘Annual reports’ specify requirements for statutory bodies to prepare financial statements and annual reports. Board Section 64 ‘Investments Gifted or Bequeathed to Statutory Body’ describes the requirements where a statutory body elects to divest itself of an investment that has been either gifted or bequeathed to it. Board Section 77(2) ‘Chief finance officer’ Each departmental CFO must produce to the accountable officer, being the DirectorGeneral, for each financial year, a statement about whether the financial internal controls are operating efficiently, effectively and economically. This requirement does not apply to HHSs as statutory bodies. However, HHSs should have a process in place to check and test financial internal controls. [Board] Online training – Financial Internal Control Awareness Course – CFO Assurance Statement (available on QHEPS for all System Manager and HHS staff) Section 77 ‘Chief finance officer’ and Section 78 ‘Head of internal audit’ Statutory Body Adoption of Chief Finance Officer (CFO) and Head of Internal Audit (HIA) Roles Sections 77 and 78 of the FA Act require the accountable officer of a department to delegate certain responsibilities to a CFO and a HIA. The legislative arrangements and requirements for statutory bodies are different – there is no requirement in the legislation for a statutory body to implement the roles of CFO and HIA. Ultimately this decision rests with the statutory body. Due to the size and complexity of the statutory body and where its enabling legislation allows for the delegation of functions, the statutory body may elect to nominate officers to be responsible for the finance and internal audit functions. Where these roles are introduced, an agency may elect to follow the minimum responsibilities as set out in the Act, or other responsibilities specifically developed for the agency. [Board] Financial Accountability Handbook – Information Sheet 2.5 ‘CFO’ & Information Sheet 2.6 ‘HIA’ should be considered as ‘best practice’, and will assist the agency with developing the roles to be undertaken by the officers responsible for finance and internal audit. Financial Accountability Regulation 2009 Statutory bodies may consider the voluntary adoption of the minimum qualifications set out in the regulation as ‘best practice’. See tools listed under the Standard below. Financial and Performance Management Standard 2009 (FPMS) (The Financial Accountability Act 2009 and this standard establish the high level financial management and accountability obligations for all statutory bodies.) Section 6 ‘Relationship with Other Documents’ Statutory bodies have an obligation to consider the application of the requirements of various documents referred to in the FPMS, e.g. when preparing annual financial statements, a Service must have regard to Australian Accounting Standards and Interpretations, Queensland Treasury and Trade issued Minimum Reporting Requirements, Accounting Policy Guidelines and Non-Current Asset Policy. . Board Queensland Treasury Financial Reporting Requirements (FRRs) for Queensland Government Agencies (including Accounting Policy Guidelines) Non-Current Asset Policies for the Queensland Public Sector Relevant documents as they relate to different sections of the FPMS are listed in this column below. Section 7 ‘Governance’ As a statutory body, each Service is required to ensure that a governance framework appropriate for the Service is established. Governance includes establishing a performance management system, a risk management system and an internal control structure. Board OHSA Information sheet: Hospital and Health Service Delegations (including template delegation instruments) Section 8 ‘Internal control structure’ Each statutory body must establish a cost-effective internal control structure which must include, for example, an organisational structure and delegations, supportive of the Board Financial Accountability Handbook Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 12 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability objectives and operations of the Service. Furthermore, the internal control structure must be included in the Financial Management Practice Manual (FMPM) of the statutory body. Section 9 ‘Responsibility for strategic and operational plans’ Requires each statutory body to develop a strategic plan for the organisation and an operational plan for the whole of the organisation or the levels of the organisation that are considered to be appropriate. Financial Management Tools (provide guidance only, i.e. not mandatory) Information for Statutory Bodies – Legislation, Policies and Guidance – Appendix 1 Compliance checklists Australian Accounting Standards Board – Accounting Standards Australian Accounting Standards Board – Interpretations Board Department of the Premier and Cabinet (DPC) - Agency Planning Requirements OHSA Information sheet: Strategic Plans–Minimum Requirements Checklist OHSA Webcast: Strategic Planning for Government Bodies OHSA Information sheet: Operational Plans–Minimum Requirements Checklist Model Strategic Plan Template Model Operational Plan Template Board Queensland Government Performance Management Framework Queensland Audit Office: Better Practice Guide - Performance Reviews Requires that statutory bodies comply with ‘Agency Planning Requirements’ in developing the plans. Sections 11 to 14 – Performance Management Section 11 ‘Responsibility for performance’ requires all Queensland public sector agencies to comply with the Queensland Government Performance Management Framework when managing the performance of their agency. Supporting documents / guidelines Section 12 ‘Systems for obtaining information about performance’ requires each statutory body to have systems in place for obtaining information to enable the statutory body to decide whether the statutory body is: (a) achieving the objectives stated in its strategic plan efficiently, effectively and economically; and (b) delivering the services stated in its operational plan to the standard stated in the plan. Performance Reporting to Boards: A Guide to Good Practice (Chartered Institute of Management Accountants) Thirteen Ways to Improve Your Monthly Board Reports (ExcelUser) NHS sample Board papers Section 13 ‘Reporting about performance’ specifies that systems must allow reporting about performance to be provided to the agency at least every 3 months, and to the Minister at least annually or when the Minister requests the information. Section 14 ‘Systems for evaluating achievement of objectives’ requires that the performance management system must allow the body to assess: (a) the appropriateness of its objectives, and the services that it delivers to achieve its objectives (b) whether the performance information is suitable to assess the extent to which the objectives have been achieved (c) options to improve the efficiency, effectiveness and economy of the operations of the agency. Sections 15 to 28 – General Resource Management These sections deal with the agency’s obligations to establish internal financial systems and processes that will allow for the efficient, effective and economic management of the agency’s financial resources. Board Section 15 ‘Systems for managing resources’ Each statutory body must establish the following for efficiently, effectively and economically managing the financial resources of the statutory body— (a) a revenue management system; Board Hospital and Health Service legislated powers and compliance Financial Accountability Handbook Financial management tools The Financial Accountability Handbook and Financial Management working document – not government policy – refer source documentation - 13 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability (b) an expense management system; (c) an asset management system; (d) a cash management system; (e) a liability management system; (f) a contingency management system; (g) a financial information management system; (h) a risk management system. In establishing the systems, the statutory body must have regard to the Financial Accountability Handbook published by the Treasury department. Statutory bodies must regularly review the systems to ensure the systems remain appropriate for managing the financial resources of the statutory body. Section 16 ‘Financial management practice manuals’ Each statutory body must prepare and maintain an FMPM that complies with related legislation, regulation and policies for use by staff in the performance of their financial management roles. Section 16 (4) of the FPMS requires each person involved in the financial management of a statutory body to comply with this FMPM. Supporting documents / guidelines Tools published by Queensland Treasury and Trade provide guidance in applying the legislation. Model HHS Financial Management Practice Manual (FMPM) (available on request from Department of Health Finance Branch) The FMPM is the internal instructional manual for the HHS to ensure compliance with the mandated requirements. The Department’s Financial Policy Team provides an annual update/review of the model FMPM for HHSs. Board See tools for section 8 above. Model HHS Financial Management Practice Manual (FMPM) (available on request) The HHS FMPM underpins the legislative framework and is the initial point of reference for HHS employees in relation to HHS financial The FMPM is the internal instructional manual for the HHS to ensure compliance with the mandated requirements. The accounting practices presented in this manual are in compliance with the principles of Australian Accounting Standards, Interpretations and Queensland Treasury and Trade’s Financial Reporting Requirements (FRRs), Accounting Policy Guidelines and Non-Current Asset Policies for the Queensland Public Sector which mandate that agencies must comply with the latest accounting standards and interpretations issued by the Australian Accounting Standards Board (AASB). Section 17 ‘Revenue Management’ & Section 18 ‘ User Charging’ Requirements in relation to establishing a revenue management and user charging system to ensure all revenue is promptly managed and customers are charged an appropriate amount for goods and services provided by the statutory body. Section 18 provides that each accountable officer or each statutory body, in identifying the goods or services provided by the statutory body for which users are to be charged, must consider whether— (a) the users have the capacity to pay for the goods or services; and (b) the users have a choice whether to accept the goods or services; and (c) the goods or services are available from a supplier other than a department or statutory body; and (d) supplying the goods or services is required or permitted by legislation; and (e) the goods or services are supplied for the benefit of the general public or for the benefit only of users who do not have the capacity to pay; and (f) the administrative costs of charging and collecting the charges are more than, or may be more than, the revenue collected; and an agreement exists between the department or statutory body and users about charging for the goods or services; and (h) charging for the goods or services improves, or may improve, resource allocation through more economical use of the goods or services; and (i) other factors exist that the accountable officer or statutory body considers relevant. Hospital and Health Service legislated powers and compliance Board Financial Accountability Handbook Note: The Health Services Regulation 2002 has been superseded by the Hospital and Health Boards Regulation 2012 from 1 July 2012. The fees and charges section in the Health Services Regulation is not replicated in the new regulation. Fees and charges for services are applied by Health Service Directive as provided under section 47(2)(h) of the HHB Act. Refer to the Health Service Directive at: http://www.health.qld.gov.au/directives/default.asp #QH-HSD-008:2012 ‘Own Source Revenue – Central coordination of Fees and Charges Increases and Category “C” Negotiation and Acquisition’ working document – not government policy – refer source documentation - 14 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Section 19 ‘Expense Management’ Requires each statutory body to manage expenses in accordance with an expense management system which provides for promptly identifying, approving, managing and recording expenses and the timely paying of expenses. To the extent they apply to a statutory body, the statutory body must comply with the following documents in developing the expense management system, including: the State Procurement Policy published by the Department of Housing and Public Works, the Queensland Ministerial Handbook published by DPC and General Guidelines for Personal Expenses and the Use of Credit Cards by Public Service Employees issued by the Office of the Public Service Commissioner. Board Queensland Procurement Policy (QPP) The State Procurement Policy has been superseded by the Queensland Procurement Policy, which took effect on 1 July 2013. The QPP provides the framework for all Queensland Government procurement. All statutory bodies are required to comply with the QPP and Queensland’s trade agreement obligations. (See page 30 below). Queensland Ministerial Handbook Section 20 ‘Record of special payments’ Each statutory body must have an expense management system that keeps a record of special payments over $5,000. Board Section 21 ‘Loss from offence or misconduct’ and Section 22 ‘Other losses’ These sections set out the requirements in relation to keeping written records and notifications where applicable to loss of the statutory body’s property as a result of an offence or misconduct or other reason. Board Section 23 ‘Asset Management’ Requirement to manage the assets of the statutory body in accordance with an asset management system that ensures evaluations (similar to business cases) are prepared before acquiring, maintaining or improving a significant physical asset, with completion reviews undertaken to ensure that objectives contained in the evaluations were met. An asset management system must ensure that assets are regularly maintained and must comply with or have regard to numerous policy and guidelines (examples listed in supporting documents column). Board Hospital and Health Service legislated powers and compliance Financial Management Tools Non-Current Asset Policies for the Queensland Public Sector (NCAPS) – includes guidance/policy on the new valuation requirements arising from adopting AASB 13 effective 2013/14 (Note: as of February 2014, these policies are being reviewed and revised – refer to status advice on the Queensland Treasury website.) Transaction Policy Queensland’s Project Assurance Framework Public Private Partnerships and Value for Money Framework Department of Health Finance Branch – Guidance documents (available on request): - Financial Arrangement Types - Approval process for Financial Arrangements - Project Assurance Framework - Asset Disposal Process for Service Assets and No Service Assets. Health Service Directive – Procurement and Logistics Project assurance framework: Policy for alliance contracting Project assurance framework: Alliance establishment and management Public Interest Map policy Queensland Procurement Policy QGCPO – Supply Arrangements Financial Management Framework Leasing in Queensland Public Sector Policy Guidelines (refer also page 18) SBFA Act Operational Guidelines working document – not government policy – refer source documentation - 15 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Investment Policy Guidelines for Statutory Bodies Guidelines for the Formation and Post Approval Monitoring of Companies Section 20A of the HHB Act – Limitations on Service’s dealing with land or buildings Statutory Bodies Financial Arrangements Act 1982 – details financial powers of HHSs and approval requirements to enter into financial arrangements (refer also pages 19-20). Section 24 ‘Cash management’ Statutory bodies must manage the body’s cash in accordance with a cash management system which provides for control and recording of cash transactions. Board Financial Accountability Handbook Section 25 ‘Liability management’ Statutory bodies must manage their liabilities in accordance with a liability management system, which promptly and accurately records liabilities, e.g. for operational costs and capital expenditure, and complies with ‘Leasing in the Queensland Public Sector – Policy Guidelines’. Board Financial Management Framework Overdraft Facilities Operational Guidelines for the Public Sector Leasing in Queensland Public Sector Policy Guidelines The Leasing Guidelines are mandatory guidelines that apply to the leasing of all assets, but exclude tenancy leases of real property and leases of passenger or commercial motor vehicles obtained from QFleet by a tied client. Statutory Bodies Financial Arrangements Act 1982 – details financial powers of HHSs and approval requirements to enter into financial arrangements, such as borrowings, providing Guarantee, etc. (refer also pages 19-20). Section 26 ‘Contingency Management’ A statutory body must manage its contingent assets and contingent liabilities in accordance with a contingency management system, which promptly identifies, records and reports on contingencies. Board A contingent asset or liability crystallises as the result of a future event that is outside the control of the agency. Financial Accountability Handbook Section 27 ‘Financial information management’ Requires a statutory body to comply with the mandatory principles stated in the Information Standards and ensure that its financial information management system aligns with the targets stated in the QGEA and complies with the Public Records Act 2002. Board Queensland Government Enterprise Architecture (QGEA) QGEA Documents, including current Information Standards Public Records Act 2002 Section 28 ‘Risk Management’ Requires management of strategic and operational risks in accordance with a risk management system. Board Queensland Treasury Audit Committee Guidelines – Improving Accountability and Performance AS/NZS ISO 31000:2009 Risk Management Principles and Guidelines HHS risk management frameworks and/or policies should be compatible with this international standard. For further information, contact the Risk and Governance Unit, Governance Branch email: QHIRM@health.qld.gov.au Queensland Treasury – A Guide to Risk Management Department of Health Risk Management Policy and Standards Part 2 Division 5 ‘Internal audit and audit committee’ (Sections 29 to 35) Requirement for a statutory body to establish an internal audit function (section 29(2)) if directed by the Minister or if the Service considers it appropriate. Systems for ensuring the internal audit function operates efficiently, effectively and economically must be developed and implemented (section 29(3)). The internal audit function must function under an internal audit charter (section 30) and Board The internal audit function should conform to the: International Professional Practices Framework (IPPF) (developed by the International Institute of Internal Auditors) Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 16 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Under section 35 ‘Audit committees’ statutory bodies may establish an Audit Committee. If they do, they must have regard to the Queensland Treasury document ‘Audit committee guidelines – improving accountability and performance’, develop Terms of Reference, include members of the governing body, etc. Note: HHSs are required to form an audit committee under the Hospital and Health Boards Regulation 2012 (Part 7). [Board] Queensland Treasury and Trade Audit Committee Guidelines – Improving Accountability and Performance Sections 36 – 41 – Contract Performance Guarantees These sections detail the obligations and responsibilities attaching to contract performance guarantees. Contract performance guarantees are securities provided by a contractor, or on a contractor’s behalf, to ensure a contractor completes all obligations under a contract negotiated between an agency and a contractor. Board Section 43 ‘Preparation of annual financial statements of statutory bodies’ Requirement to prepare certified annual financial statements for submission to the AuditorGeneral on the date agreed to allow the financial statements to be certified by not later than 2 months from the end of the financial year to which the statements relate, and to include these statements within the HHS’s annual report. Requires that statements must be prepared having regard to the minimum reporting requirements mentioned in Treasury’s ‘Financial reporting requirements for Queensland Government agencies’. Board Section 44 ‘Financial statements of newly formed departments and statutory bodies’ A newly formed statutory body must, under section 43, prepare the body’s first annual financial statement for the period from the statutory body’s formation day until the end of the financial year in which the statutory body was established. Board Section 45 ‘Timing for giving annual financial statements to auditorgeneral’ Statutory bodies must give financial statements to the Auditor-General on the date agreed between the agency and the Auditor-General, to allow the financial statements to be certified by the external auditor not later than 2 months from the end of the financial year, or a later date approved in exceptional circumstances by the Treasurer. Board Section 46 ‘Consideration of Auditor General’s Report’ Obligation to consider the Auditor-General’s report on audited financial statements, and any matters arising from the Auditor-General’s report. Board Division 3 ‘Annual reports and final reports’ Sections 49 – 53 Requirement to produce an annual report covering each financial year to the Minister. The report must be tabled in the Legislative Assembly within 3 months of the end of the financial year to which the report relates. Requirement that the annual report must comply with the DPC document ‘Annual report requirements for Queensland Government agencies’. Board undertake planning including the preparation of a strategic audit plan and audit plan (section 31, section 34). The internal audit function must also prepare reports to the audit committee (section 32), which must be considered by the statutory body (section 33). Queensland Treasury and Trade Financial Reporting Requirements (FRRs) for Queensland Government Agencies (including Accounting Policy Guidelines) Non-Current Asset Policies for the Queensland Public Sector Australian Accounting Standards and Interpretations Auditor-General Act 2009 and Auditor-General Regulation 2009 (refer also page 22) Auditor-General Act 2009 and Auditor-General Regulation 2009 (refer also page 22) Annual report requirements for Queensland Government agencies OHSA Information sheet: Annual reports– Online publication checklist for health statutory bodies Note: The annual report of the Service must include a statement about the nature and purpose of any confidential information disclosed during the financial year (refer HHB Act section 160). Statutory Bodies Financial Arrangements Act 1982 & Statutory Bodies Financial Arrangements Regulation 2007 (A Service is a statutory body under this Act. The primary purpose of the Act and regulation is to establish the borrowing and investment powers of statutory bodies. Provisions also address the role of the Treasurer in providing guarantees . Under this Act, the Treasurer may guarantee the performance of obligations of a statutory body under a financial arrangement entered into by the body (sections 16 and 76). The Treasurer can charge a fee for this guarantee. The Treasurer can delegate functions under this Act to another Minister.) Section 7 ‘Exercise of powers under this Act’ A statutory body may exercise a power under this Act only if the body is satisfied, on reasonable grounds, that exercising the power is necessary or convenient for performing its Hospital and Health Service legislated powers and compliance Board Department of Health Finance Branch - Guidance documents (available on request): working document – not government policy – refer source documentation - 17 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability functions under its authorising Act or another Act. Supporting documents / guidelines - Financial Arrangements Types - Approval Process for Financial Arrangements - Project Assurance Framework The above guidelines detail approval requirements for the different financial arrangements that a HHS may wish to enter into. Section 31 ‘General banking powers for day-today operations’ A statutory body may only operate an account with an overdraft facility with the Treasurer’s approval. The account must be operated in Australian money. Board The Under Treasurer has granted each HHS an approval to operate a specific CBA bank account in overdraft up to a HHS specific limit. Part 5 ‘Borrowing Powers’ Statutory bodies in the Health portfolio are to comply with Part 5 of the Statutory Bodies Financial Arrangements Act 1982. Statutory bodies must be stated in a regulation to have borrowing powers under the Act. Board HHS have not been assigned borrowing powers under the SBFA Regulation or HHB Act. HHS require the Treasurer’s approval to borrow an amount (refer part 7A). Leasing in Queensland Public Sector Policy Guidelines Part 6 ‘Investment powers’ Section 42 ‘Investment power depends on allocation under regulation’ A statutory body may invest under this part depending on whether a regulation allocates a statutory body one of the three categories of investment powers. Where investments are not permitted under Part 6 of the Act, a statutory body may seek approval from the Treasurer under Part 7A of the Act. Requests are considered on a case-by-case basis. HHSs have been allocated Category 2 investment powers by amending Schedule 4 of the Statutory Bodies Financial Arrangements Regulation to include HHSs. Board Queensland Treasury Investment Policy Guidelines for Statutory Bodies The guidelines provide a general outline of the impact of the SBFA Act on the operations of statutory bodies and aims to assist statutory bodies in understanding their obligations under the Act and provide information to assist in developing better-practice policy frameworks for the investment of funds. Queensland’s Project Assurance Framework Project assurance framework: Policy for alliance contracting Project assurance framework: Alliance establishment and management Public Interest Map policy Public Private Partnerships and Value for Money Framework QGCPO – Supply Arrangements Financial Management Framework Leasing in Queensland Public Sector Policy Guidelines SBFA Act Operational Guidelines Investment Policy Guidelines for Statutory Bodies Guidelines for the Formation and Post Approval Monitoring of Companies Part 7, Division 3 , Section 60A ‘Statutory body may enter into a type 1 financial arrangement’ A statutory body may, with the Treasurer’s approval, enter into a type 1 financial arrangement. Board Note, the Treasurer’s general approval has been sought under this section for HHSs to enter into Deeds of Indemnity, Insurance and Access for HHS Board members and senior executive officer as defined in section 33 or section 67(2) of the HHB Act. Refer to Board system-wide induction information sheet 10.6 ‘Indemnity and insurance arrangements for Directors and Officers’ available at: http://www.health.qld.gov.au/ohsa/html/module10.asp Type 1 financial arrangement means an arrangement that provides for, relates to, is directed towards or includes 1 or more of the following— (a) entering into or performing a deferred payment arrangement if the payment period is more than 3 years; (b) entering into a joint venture, partnership or trust; (c) forming, or participating in forming, a corporation; (d) acquiring, consolidating, dealing with, disposing of, holding or issuing bonds, debentures, inscribed stock, shares, stock or other securities of any statutory body or Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 18 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Board The Treasurer has delegated authority for these approvals to the Under Treasurer. The Minister for Health’s endorsement would be required prior to seeking the Under Treasurer’s approval. Financial Management Framework Overdraft Facilities: Operational Guidelines for the Public Sector SBFA Act Operational Guidelines Leasing in Queensland Public Sector Policy Guidelines corporation; (e) entering into an arrangement, covenant, guarantee, promise or undertaking to meet liabilities or obligations incurred by or to a person, whether or not the person is a party to the arrangement, covenant, guarantee, promise or undertaking; (f) underwriting an issue of debentures, shares or other securities; (g) entering into another arrangement prescribed under a regulation as a type 1 financial arrangement. Part 7A ‘Power for type 2 financial arrangements’ Section 61A ‘Statutory body may enter into a type 2 financial arrangement with Treasurer’s approval’ This part applies to a statutory body if the statutory body does not have power to enter into a particular type 2 financial arrangement (e.g. borrow an amount) under another part of this Act, its authorising Act or another Act. Type 2 financial arrangements for which a HHS requires approval are: (a) borrowing an amount (b) lending an amount (c) investing an amount (d) taking land or an interest in land (section 20A of HHB Act has precedence over this) (e) acquiring, consolidating, dealing with, disposing of or holding buildings or other structures, for providing infrastructure other facilities for the public or part of the public (refer s.20A HHB Act) (f) granting or taking a lease (g) granting financial accommodation (h) accepting, discounting, drawing, endorsing or issuing a bill of exchange, promissory note, payment order or other negotiable instrument (i) holding property as a trustee or agent (j) acquiring, consolidating, dealing with, disposing of, holding or reissuing foreign currency (k) entering into another arrangement prescribed under a regulation. The Under Treasurer has granted the HHSs an approval to hold and expend General Trust Fund monies. Associated documents are: - Trust and Fiduciary Fund – Administration of Patient Fiduciary and General Trust monies - Protocol for Managing the General Trust Fund - General Trust Guide. For example, under section 61A, a statutory body may, with the Treasurer’s approval, borrow an amount. Acts Interpretation Act 1954 (The meaning of Queensland State legislation is governed by the provisions in the Interpretation Act. The Act prescribes the meanings of common terms and provides courts with clear directions to resolve a range of potential inconsistencies.) Part 7 ‘Functions and powers conferred by Acts’ Outlines the operation of conferral, performance, delegation of statutory functions and powers; making of appointments, acting appointments, etc. e.g. section 27A ‘Delegation of functions or powers’ outlines how delegation of functions and powers works. - Information Privacy Act 2009 (The Act provides for the fair collection and handling in the public sector environment of personal information, and gives the public a right to apply to access and amend their own personal information.) Section 31 ‘Health agency to comply with NPPs’ As amended by the HHB ACT, a Service (as a health agency defined in Schedule 5) must comply with the National Privacy Principles (NPPs) in relation to the collection, storage, use and disclosure of an individual’s personal information. Note: According to section 32 ‘Noncompliance with particular NPPs’ HHSs do not have to comply with certain NPPs if the individual’s personal information has previously been published or given for the purpose of publication by the individual. Hospital and Health Service legislated powers and compliance Board NPPs: http://www.privacy.gov.au/materials/types/infosheets/view/6583 Office of the Information Commissioner (Queensland) OHSA Information sheet: Recordkeeping–General, Digital, Cloud Computing working document – not government policy – refer source documentation - 19 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Section 33 ‘Transfer of personal information outside Australia’ A health agency may transfer an individual’s personal information to an entity outside of Australia only in certain circumstances specified in this section. Accountability Supporting documents / guidelines Board Right to Information Act 2009 (The Act gives the public a right of access to information held by government unless, on balance, providing access would be contrary to the public interest. A Service is an agency under this Act.) Part 3 ‘Dealing with applications’ The Act sets out the way an agency must deal with applications for information. Note: an ‘agency’ is defined in section 14 – a department, a local government, a public authority, a government owned corporation, or a subsidiary of a government corporation. Section 16 defines a ‘public authority’ as an entity established for a public purpose by an Act, an entity created by the Governor in Council or a Minister, etc. Board www.qld.gov.au/right-to-information/ Ministerial Guidelines and Links to Departmental Publication Schemes Chapter 2 ‘Disclosure other than by application under this Act’ Under section 20 ‘Requirement for policy documents to be publicly available’, Services are required to have copies of their policy documents available for inspection and purchase by the public. Under section 21 ‘Requirement for publication scheme’ Services must publish a publication scheme setting out the classes of information that the agency has available and the terms on which it will make the information available, including any charges. This may include a disclosure log of documents that have been released in response to RTI applications. Board The Act does not apply to certain documents (e.g. a document created for a root cause analysis of a reportable event under the HHB ACT) and entities (e.g. a quality assurance committee established under the HHB ACT). Public Interest Disclosure Act 2010 (PIDA) (A Service is a ‘public sector entity’ under this Act and the Health Service Chief Executive is the ‘Chief Executive officer’ for this entity.) Chapter 3 ‘Obligations of entities to whom disclosure may be made’ Section 28 ‘Reasonable procedures to deal with public interest disclosures’ The PIDA applies to Health Service Chief Executives, including obligations in regard to, for example, establishing procedures to deal with public interest disclosures (PIDs), keeping records of PIDs, and ensuring protections are in place for disclosers. Section 28 provides for the establishment of reasonable procedures by the Chief Executive of a public sector entity. Section 29 provides that the Chief Executive officer of a public sector entity must keep a proper record of disclosures. Health Service Chief Executive Section 29 ‘Record of disclosure’ The Queensland Ombudsman administers the PIDA. Under section 60, the Ombudsman has issued a Standard about the way in which agencies must deal with PIDs, including a requirement to provide information to the Ombudsman regarding PIDs received. The Standard is binding on all entities within the jurisdiction of the PIDA as well as on Government Owned Corporations. Public Interest Disclosure Standard No. 1 For further information: (http://www.ombudsman.qld.gov.au/PublicationsandReports/PublicIn terestDisclosures/tabid/339/Default.aspx) Note: Given the HHB ACT (section 21) establishes each HHS as a separate unit of public administration, the accountability to report complaints of suspected official misconduct and to assess and report on PIDs rests with each Service. Auditor-General Act 2009 (Establishes the position of the Queensland Auditor-General and the Queensland Audit Office (QAO). The Act also confers on the Auditor-General and the QAO the functions and powers necessary to carry out independent audits of all Queensland public sector agencies.) Section 46 ‘Access to documents and property’ Section 47 ‘Obtaining Information’ External Audit – The Auditor-General of Queensland is required by the Auditor-General Act 2009 to audit each year the financial accounts of all public sector entities and to provide independent reports to the Queensland Parliament. The Queensland Audit Office (QAO) assists the Auditor-General in discharging the legislated responsibilities. All accounting and associated records of HHSs will therefore be audited by the QAO. The audit will be conducted in a manner as considered appropriate, having regard to parliamentary and associated timeframes. Each HHS must grant the audit team access to all Hospital and Health Service legislated powers and compliance Board Queensland Audit Office working document – not government policy – refer source documentation - 20 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines records, and stated information as and when requested as required by sections 46 and 47 of the Act. In addition, each HHS will be responsible for liaising directly with the Audit Manager and providing solutions to the audit issues that are raised. Statutory bodies also have an obligation under the FPMS to consider the Auditor-General’s report on their audited financial statements, and any matters arising from the AuditorGeneral’s report. Integrity Act 2009 (The Act covers the role and functions of the Integrity Commissioner, advice on ethics or integrity issues as well as advice for designated persons on integrity issues; and regulation of contact between lobbyists and State or local government reps.) The Act places certain requirements on government representatives in relation to lobbying activity. For example: Section 70 ‘Related lobbying by former senior government representative prohibited’ Section 71 ‘Lobbying by unregistered entity prohibited’ The definition of government representative in section 44 includes ‘a public sector officer’. Section 47 defines public sector officers as: “the Chief Executive of, or a person employed by, 1 of the following entities— (a) a department; (b) a public service office (as defined in Schedule 1); (c) a registry or other administrative office of a court or tribunal; (d) a local government; (e) a corporate entity under the Local Government Act 2009; (f) the parliamentary service; (g) a government owned corporation; (h) an entity, prescribed by regulation, that is assisted by public funds. A government representative must not knowingly permit a former senior government representative of less than 2 years standing to carry out with the government representative a related lobbying activity for a third party client. A government representative must not knowingly permit an entity that is not a registered lobbyist to carry out a lobbying activity for a third party client with the government representative. Health Service Chief Executive, Health Service Employees Queensland Integrity Commissioner http://www.integrity.qld.gov.au/index.shtml Integrity Regulation 2011 The Integrity Regulation 2011 has been amended to include HHSs as entities prescribed for the meaning of ‘public sector office’ under section 47(h) of the Act. Hence provisions concerning regulation of lobbying activity apply to Services. For example, Services are required to ensure that lobbyists who approach them are registered on the Integrity Commission’s Register of Lobbyists. If a lobbyist is not registered, the Service must discontinue discussions with the lobbyist and inform the Integrity Commissioner. Services also need to be aware of restrictions on related lobbying by former senior government representatives and inform the Commission of any such attempt. Advice is pending from DPC regarding whether HHSs will also be required to keep a record of lobbying activity – this is currently an administrative requirement for departments that may be extended to HHSs. Public Sector Ethics Act 1994 (PSEA) (Declares the ethical principles that are fundamental to good public administration and covers requirements for codes of conduct for public officials.) Part 3 ‘Ethics values’ Part 4 ‘Codes of conduct for public officials’ The PSEA outlines the ethical obligations of employees within the Queensland Public Sector. The PSEA provides four (4) ethics principles for the public sector: (a) Integrity and impartiality (b) Promoting the public good (c) Commitment to the system of government and (d) Accountability and transparency. The PSEA also incorporates a range of “ethical values” associated with each of the ethics principles. The values provide guidance on the interpretation and application of the ethics principles. These principles and values form the basis of the codes of conduct required to be developed by each statutory body. Board, Health Service Chief Executive, Health Executive Service, Health Service Employees The PSEA ethics principles and values apply to all public service agencies and public sector entities, including statutory bodies, and include the application of the Code of Conduct for the Queensland Public Service. Queensland Government Ethics Website Code of Conduct for the Queensland Public Service OHSA Information sheet: Public Sector Ethics On-line Ethics, Integrity and Accountability training available on QHEPS at: http://qheps.health.qld.gov.au/safety/elearning.htm Public Service Act 2008 (The Act fixes principles to guide public service management, public service employment and the work performance and personal conduct of public service employees.) Part 3 ‘General Public Service Principles’ is extended through Public Section 25 ‘The Management and Employment Principles’ (1) Public service management is to be directed towards— (a) providing responsive, effective and efficient services to the community Hospital and Health Service legislated powers and compliance Board, Health Service Chief Executive, Queensland Public Service Commission (PSC) The Commission is established under the PSA and provides advice to the Premier, the Minister Assisting the Premier, and government working document – not government policy – refer source documentation - 21 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Service Regulation 2008 and the Government; and (b) maintaining impartiality and integrity in informing, advising and assisting the Government; and (c) promoting collaboration between Government and non-government sectors in providing services to the community; and (d) continuously improving public service administration, performance management and service delivery; and (e) managing public resources efficiently, responsibly and in a fully accountable way; and (f) promoting the Government as an employer of choice; and (g) promoting equality of employment opportunity. (2) Public service employment is to be directed towards promoting— (a) best practice human resource management; and (b) equitable and flexible working environments in which all public service employees are— (i) treated fairly and reasonably; and (ii) remunerated at rates appropriate to their responsibilities; and (c) a diverse and highly skilled workforce drawing from Government and non-government sectors. (3) Subsections (1) and (2) are the management and employment principles. Section 26 ‘Work performance and personal conduct principles’ In recognition that public service employment involves a public trust, a public service employee’s work performance and personal conduct must be directed towards— (a) achieving excellence in service delivery; and (b) ensuring the effective, efficient and appropriate use of public resources; and (c) giving effect to Government policies and priorities; and (d) collaborating with other departments with a focus on public service-wide priorities as well as department-specific priorities; and (e) providing sound and impartial advice to the Government; and (f) improving all aspects of the employee’s work performance; and (g) carrying out duties impartially and with integrity; and (h) acting honestly, fairly and in the public interest; and (i) interacting with staff members under the Ministerial and Other Office Holder Staff Act 2010 respectfully, collaboratively and with integrity; and (j) observing all laws relevant to the employment; and (k) ensuring the employee’s personal conduct does not reflect adversely on the reputation of the public service; and (l) observing the ethics principles under the Public Sector Ethics Act 1994, section 4; and (m) complying with an approved code of conduct and any approved standard of practice as required under the Public Sector Ethics Act 1994, section 12H or 18. Health Executive Service, Health Service Employees on the administration of the Queensland Public Service and the management and employment of public service employees. Chapter 2 ‘Equality of employment opportunity’ All government entities must act to promote equality of employment opportunity (s30) and provide a report (s31) to the Public Service Commission for each financial year about the outcome of actions required with s30 during the financial year. If the commission chief executive is dissatisfied with any matter relating to the report, he/she may recommend to the HSCE PSC Policy – Annual Equality of Employment Opportunity Reporting to the Commission Chief Executive Policy (this policy specifies the data requirements for reporting). QH HR policy G2 (QH-POL-132) ‘Equity and Diversity’ applies to Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 22 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability agency’s chief executive the taking of action to overcome that dissatisfaction – the agency’s chief executive must ensure the action recommended is taken or give the Minister and commission chief executive a notice stating the reasons why the action cannot be taken. Supporting documents / guidelines HHSs until such time as they become prescribed employees. Note: this report is currently provided via data file from the Department on behalf of HHS direct to PSC. If PSC request qualitative information (e.g. activities or initiatives undertaken) the HHSs could report this directly. Public Service Regulation 2008 Schedule 2 ‘Applied provisions and rulings for health service employees’ Schedule 2 of the Public Service Regulation 2008 specifies the applied provisions of the Public Service Act and rulings extended to health service employees. Health Service Employees, Health Service Chief Executive The intent is to extend the provisions to apply to HHSs based on current human resources policy. The scope of application is primarily the same as what is currently extended to health service employees, with the addition of a few provisions, which are currently applied through policy or directive rather than the PSR 2008 (e.g. section 24 – Part 2, Items 12 and 13; Part 3, Items 1, 10, and 19). It reflects the new system (HHSs and the department) and employment arrangements (a Service prescribed by regulation may also employ health service employees under the HHB Act) - the Health Service Chief Executive will be responsible for the employment and management of health service employees employed by the HHS. Public Records Act 2002 (Provides for the management of public records in Queensland.) Section 7 ‘Making and keeping of public records’ Requires public authorities to make and keep full and accurate records of their activities. Board, Health Service Chief Executive, Health Executive Service, Health Service Employees Clinical Records Retention and Disposal Schedules General Retention and Disposal Schedule (GRDS) for Administrative Records OHSA information sheet: Recordkeeping-General, Digital, Cloud Computing Queensland State Archives Section 15 ‘Meaning of responsible public authority’ Section 15 provides that when records relating to a particular function are transferred to another public authority, responsibility for the records is also transferred. Board The first stage of the Records Transfer process for administrative and functional records has been completed, and endorsement has been received from each Health Service Chief Executive. Further transfer processes will need to be progressed in the future for Personnel, Workplace Health and Safety, and Capital Works and Infrastructure records, which currently remain the property of the Department of Health. Section 62C ‘Responsible public authority for public record’ Provides that the health department will remain the responsible public authority for public records given to the State archives prior to the commencement of the HHB ACT. Department Crime and Misconduct Act 2001 (A Service is a unit of public administration under this Act.) Section 38 ‘Duty to notify commission of official misconduct’ If a public official (CEO of a unit of public administration) suspects that a complaint, or information or matter involves, or may involve, official misconduct, they must notify the Crime and Misconduct Commission of the complaint. Health Service Chief Executive Section 43 ‘Responsibility of public officials, other The CEO of a unit of public administration has a responsibility to deal with a complaint about, or information or matter involving, official misconduct that is referred to it by the commission. Health Service Chief Executive Hospital and Health Service legislated powers and compliance Crime and Misconduct Commission Queensland http://www.cmc.qld.gov.au/ Note: Given the HHB Act establishes each HHS as a separate unit of public administration, the accountability to report complaints of suspected official misconduct and to assess and report on PIDs working document – not government policy – refer source documentation - 23 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement than the commissioner of police’ Accountability Section 44 outlines how complaints must be dealt with. Supporting documents / guidelines rests with each Service. Health Ombudsman Act 2013 (An Act to establish a health ombudsman and to provide for a system for dealing with complaints and other matters relating to the health, conduct or performance of health practitioners and the services provided by health service organisations. Most provisions will commence on 1 July 2014.) Section 8 ‘Meaning of health service provider’ A Hospital and Health Service is included in the definition of a health service provider. Section 48 ‘Power to require information’ A health service provide may be required to give particular information to the health ombudsman within a stated period and the provider must do so unless they have a reasonable excuse. Health Service Chief Executive 54 ‘Power to require information’ For the purpose of facilitating resolution of a complaint, the health ombudsman may require a provider to provide particular information within a stated period. Health Service Chief Executive Section 89 ‘Implementation of recommendations and supplementary report’ Under this section, when, or after, giving a copy of an investigation report to the health service provider, the health ombudsman may ask the health service provider to provide a report about any implementation of the recommendations of the investigation report. The provider must comply with the request unless the provider has a reasonable excuse. Health Service Chief Executive 139 ‘Requirement to negotiate in good faith’ During conciliation of a health service complaint, the complainant and relevant health service provider must negotiate in good faith. Health Service Chief Executive Health Quality and Complaints Commission Act 2006 (The Act provides for oversight and review of, and improvement in, the quality of health services, and independent review and management of health complaints.) Section 20 ‘Duty of provider’ All Queensland healthcare providers (both organisations and individuals) have a legal duty to establish, maintain and implement reasonable processes to improve the quality of their health services. The commission may set standards about the processes a provider may adopt to comply with this (section 22). Section 23 ‘Consideration of provider’s compliance with s 20(1)’ For deciding whether a provider is meeting its obligations under section 20, the commission may have regard to a commission standard or to whether the provider has been accredited by a competent entity. Board Heath Quality and Complaints Commission http://www.hqcc.qld.gov.au/Pages/Home.aspx When established, the Health Ombudsman will replace the HQCC and the HQCC Act will be repealed. Model Governance Framework for Clinical Safety and Quality in HHSs (May 2012) - Heath Quality and Complaints Commission Standards Three HQCC standards continue to apply to all Queensland public and licensed private acute and day hospitals and to individuals working in and/or for hospitals. HQCC has stated that these health care standards will be retired in 2014. Since January 2013, all Queensland health service organisations have been required to be accredited against the 10 National Safety and Quality Health Service Standards at any accreditation renewal after this date. Australian Commission on Safety and Quality in Health Care (ACSQHC) – National Safety and Quality Health Service Standards Public Health Act 2005 (An Act to protect and promote the health of the Queensland public, and for other purposes.) Chapter 4 ‘Infection control for health care facilities’ Part 3 ‘Infection control All public healthcare facilities must have an Infection Control Management Plan (ICMP) (section 152). The owner/operator of a healthcare facility must develop and implement an ICMP (section 154). ‘Operator’ is defined as the person who has the day to day operation and control of the Hospital and Health Service legislated powers and compliance Board Queensland Health Internet Site - ICMP working document – not government policy – refer source documentation - 24 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement management plans’ Accountability Supporting documents / guidelines facility. Note: Responsibility for the operation and control of facilities is conferred on the Board via the concurrent lease. Queensland Mental Health Commission Act 2013 (An Act to establish the Queensland Mental Health Commission and for related purposes.) Section 35 ‘Regard to be had to whole-ofgovernment strategic plan when negotiating service agreements’ The health service chief executive must take the Queensland Mental Health Commission’s whole-of-government strategic plan into account when negotiating service agreements under that Act to the extent the agreements relate to the delivery of mental health and substance misuse services. Health Service Chief Executive Worker’s Compensation and Rehabilitation Act 2003 (An Act to establish a workers’ compensation scheme for Queensland, and for other purposes.) Section 46 ‘Employer’s legal liability’ An employer is legally liable for compensation for injury sustained by a worker employed by the employer. Board Section 48 ‘Employer’s obligation to insure’ This section provides that every employer must for each worker employed by the employer insure and remain insured against injury sustained by the worker for compensation and damages. Currently WorkCover insurance wage declarations and processing of premium payments are provided by Corporate Finance. Board Under the Service Agreement, HHSs must continue to work within the Safety Management System (SMS), of which the Workplace Rehabilitation System (WRS) forms a part. By working within the WRS, HHS's fulfil their obligations under the Worker's Compensation and Rehabilitation Act 2003 as follows: - Section 46: Employer's legal liability - Section 48: Employer's obligation to insure - Section 226: Employer's obligation to appoint rehabilitation and return to work coordinator - Section 227: Employer's obligation to have workplace rehabilitation policy and Board Section 226 ‘Employer’s obligation to appoint rehabilitation and return to work coordinator’ Section 227 ‘Employer’s obligation to have workplace rehabilitation policy and procedures’ Hospital and Health Service legislated powers and compliance A ‘worker’ is defined as a person who works under a contract of service – this includes a majority of persons within a HHS. With the transition to HHSs these persons will continue to be covered under local policy arrangements with WorkCover Queensland, the Queensland worker’s compensation insurer. Local policies were recently amended to reflect the new HHS names and ABNs. Persons who do not meet the definition of ‘worker’ – e.g. Hospital and Health Board Chair, Deputy Chair, Board Members and Hospital Volunteers, may be covered separately under a Contract of Insurance (COI), with WorkCover Queensland or other commercial insurer, or under existing arrangements with the Queensland Government Insurance Fund (QGIF) Insurance Policy, section 6: Personal Accident and Illness (Volunteers, Board Members and Committee Members). Whilst insurance coverage for persons who do not meet the definition of ‘worker’ is not mandatory under the presiding legislation, it should be considered by each HHS through a risk assessment approach, in order to meet local requirements. Workplace rehabilitation and return to work policy Workers’ compensation insurance and employee entitlements procedure Board system-wide induction information sheet 6.7 ‘WorkCover’ (OHSA) Workplace Accreditation Certificate Workplace Rehabilitation System Service Agreements Q-COMP (http://www.qcomp.com.au/ the Worker’s Compensation Regulatory Authority) working document – not government policy – refer source documentation - 25 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines procedures The system has been re-accredited by the Regulator for a further 3 years until 19 July 2015. Should a HHS become a prescribed employer these arrangements will need to be reviewed. Work Health and Safety Act 2011 & Work Health and Safety Regulation 2011 & Work Health and Safety (Codes of Practice) Notice 2011 (The WHS Act provides a framework to protect the health, safety and welfare of all workers at work and of all other people who might be affected by the work. Nationally uniform laws ensure all workers in Australia have the same standard of health and safety protection, regardless of the work they do or where they work.) Section 27 ‘Duty of Officers’ The Health Service Chief Executive, as an ‘officer’ as defined in this Act will have certain work health and safety obligations under this Act, including due diligence, which is defined as taking reasonable steps: (a) to acquire and keep up-to-date knowledge of work health and safety matters; and (b) to gain an understanding of the nature of the operations of the business or undertaking of the person conducting the business or undertaking and generally of the hazards and risks associated with those operations; and (c) to ensure that the person conducting the business or undertaking has available for use, and uses, appropriate resources and processes to eliminate or minimise risks to health and safety from work carried out as part of the conduct of the business or undertaking; and (d) to ensure that the person conducting the business or undertaking has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information; and (e) to ensure that the person conducting the business or undertaking has, and implements, processes for complying with any duty or obligation of the person conducting the business or undertaking under this Act; and (f) to verify the provision and use of the resources and processes mentioned in paragraphs (c) to (e). For section 27: The Director General, Board, Health Service Chief Executive, Health Executive Service, other officers and senior departmental officers where they have decision making powers that substantially affect the HHS or Department’s business. The HHB Act outlines that (until such time as a Service is prescribed) the Director-General (DG) is the employer of staff within HHS, with the exception of the Health Service Chief Executives (HSCEs) and health executives who are employees of the Service. The Director-General and the HSCEs are ‘officers’ (section 252) under the WHS Act 2011 and therefore hold a responsibility of due diligence that cannot be delegated. The QH Occupational Health and Safety Management System sets out OHS policies, Implementation Standards and associated guidance material which supports compliance with legislative obligations and consistency of practice statewide. Service Agreements between the HHS and the System Manager stipulate compliance with the relevant safety legislation and the Safety Management System. However this does not preclude Services from developing Service specific procedures to meet local requirements. Once prescribed as employers, HHSs will have their own occupational health and safety policies and the Service Agreements will be amended accordingly. Occupational health and safety legislative compliance evidence guide and checklist for relevant occupational health and safety legislative requirements available at: http://qheps.health.qld.gov.au/safety/assurance/home.htm Workplace Health and Safety Queensland Schedule 1 HHSs have asbestos management responsibilities under this legislation. Schedule 1 provides that a reference in the Act to carrying out work includes reference to the storage or handling of dangerous goods such as asbestos. Hospital and Health Service legislated powers and compliance The Asset Management and Maintenance Health Service Directive specified compliance with the asbestos management and control sections of the work health and safety legislation. As this directive has been rescinded as of 1 January 2014, it is important HHSs are aware of their asbestos management responsibilities under the legislation. Note: this aspect of work health and safety legislation is not covered under the QH occupational health and safety management system which sets out OHS policies, implementation standards and associated guidance material as asbestos management was considered an asset management issue. working document – not government policy – refer source documentation - 26 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines Fire and Rescue Service Act 1990 & Fire and Rescue Service Regulation 2011 & Building Fire Safety Regulation 2008 (The Act establishes the Queensland Fire and Rescue Service and provides for the prevention of and response to fires and certain other incidents endangering persons, property or the environment and related purposes.) Part 9A ‘Building fire safety’ Division 2 ‘Obligations of persons for fire safety’ Details obligations on the occupier of a building – maintain means of escape from the building, maintain prescribed fire safety installations, fire and evacuation plan, provide instruction to persons in the building concerning the action to be taken by them in the event of a fire threatening the building, etc. Board The Building Fire Safety Regulation includes provisions relating to keeping evacuation routes free from obstacles, occupancy limits for buildings, meaning of specific terms (e.g. evacuation route, common area), etc. Board Further requirements for fire safety are detailed in the QH occupational health and safety legislative compliance evidence guide and checklist. Once prescribed as employers, HHSs will have their own occupational health and safety policies and the Service Agreements will be amended accordingly. Queensland Fire and Rescue Service Electrical Safety Act 2002 & Electrical Safety Regulation 2013 & Electrical Safety (Codes of Practice) Notice 2002 (An Act about electrical safety, and for other purposes.) Section 30 ’Primary duty of care’ Part 2 ‘Electrical safety duties’ Division 3 ‘Regulations, ministerial notices and codes of practice relating to electrical safety obligations’ The obligation includes – (a) ensuring that all electrical equipment used in the conduct of the person’s business or undertaking is electrically safe; and (b) if the person’s business or undertaking includes the performance of electrical work, ensuring the electrical safety of all persons and property likely to be affected by the electrical work; and (c) if the person’s business or undertaking includes the performance of work, whether or not electrical work, involving contact with, or being near to, exposed parts, ensuring persons performing the work are electrically safe. Board Regulations, ministerial notices and codes of practice may prescribe the way to discharge a person’s electrical safety obligations. Board Further requirements for electrical safety are detailed in the QH occupational health and safety legislative compliance evidence guide and checklist. Queensland Government Electrical Safety Office Note: the Electrical Safety Regulation 2013 commenced on 1 January 2014 and replaces the 2002 Regulation. Building Act 1975 & Building Regulation 2006 (The Building Act governs all building work in Queensland and empowers the regulation of certain aspects of buildings and structures.) The Building Act requires that buildings be constructed in accordance with the Building Code of Australia and, where Queensland-specific provisions are necessary, the Queensland Development Code. The Act also contains specific compliance requirements, for example, in relation to fire safety for residential care buildings built, approved or applied for before 1 June 2007 (Chapter 7A), and swimming pool safety (Chapter 8). Board Queensland Development Code Australian Building Codes Board – About the national Construction Code Child Protection Act 1999 (This Act provides for the protection of children.) Section 159H ‘Chief Executive may ask particular prescribed Under this Act, a Health Service Chief Executive is a prescribed entity. The Chief Executive responsible for the Child Protection Act 1999 may ask a prescribed entity to provide a service, e.g. to a child in need of protection, that is consistent with the entity’s functions. The Hospital and Health Service legislated powers and compliance Health Service Chief Executive working document – not government policy – refer source documentation - 27 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability entities to provide a service’ prescribed entity must be given the information it needs to comply with the request. Section 159M ‘Particular prescribed entities giving and receiving relevant information’ Allows for relevant information to be provided between a prescribed entity and a service provider. Health Service Chief Executive Section 159O ‘Release of information by a health services designated person’ A health services designated person may, for this Act, give a relevant person or the Children’s Court specific confidential information. ‘Designated person’ is defined in section 139 of the HHB ACT and includes a member of a Board of a Service, health service employee, health professional, etc. Board Member, Health Service Employee Supporting documents / guidelines Disability Services Act 2006 (The Act provides for the protection and promotion of the rights of people with a disability.) Section 123ZZH ‘Relevant service provider may request confidential information from health professional, the Chief Executive (health), or a Health Service Chief Executive’ This part applies to a funded service provider who provides disability services to an adult with an intellectual or cognitive disability (a relevant service provider). The relevant service provider may ask a health professional, the Chief Executive (health), or a Health Service Chief Executive for confidential information about an adult with an intellectual or cognitive disability that is relevant to the assessment, or development of a positive behaviour support plan, short term plan or respite/community access plan for the Health Service Chief Executive Personal Injuries Proceedings Act 2002 (An Act to regulate particular claims for and awards of damages based on a liability for personal injuries, and for other purposes.) Section 9A ‘Particular provision for notice of a claim procedure for medical negligence case’ This section relates to a claim based on a medical incident that is alleged to have given rise to personal injury. The claimant must give written notice (initial notice) of the claim to the person against whom a proceeding based on the claim is proposed to be started. If the place at which the medical incident happened is the place under the control of a Service – the initial notice must be given to the Health Service Chief Executive of the Service. Claimant and Health Service Chief Executive Public Trustee Act 1978 (This Act establishes the Office of the Public Trustee who may be appointed by the Tribunal as administrator for an adult's financial matters.) Section 105 ‘Unclaimed property held by hospitals’ Under section 105, a governing body of a hospital is required to take certain steps when it has in its possession or under its control any property (including money and securities for money) to which some person is entitled and which property has remained unclaimed for a period of 3 months or longer, including taking all reasonable steps to ascertain the identity and whereabouts of the owner of such property and to deliver it to such owner. The Health Service Chief Executive of the Service in which the hospital is located is a ‘governing body’ under this Act (as amended by the HHB ACT). Hospital and Health Service legislated powers and compliance Health Service Chief Executive The HHSs have been granted a delegation authority from the Public Trustee to hold and expend patients monies in terms of the Patient Fiduciary Fund. Associated documents are: - Health Service Directive: Trust and Fiduciary Fund – Administration of Patient Fiduciary and General Trust monies - Protocol for Managing the Patient Fiduciary Fund - Patient Fiduciary Guide. working document – not government policy – refer source documentation - 28 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines OTHER LEGISLATION Services may have additional responsibilities and obligations placed upon them by a number of pieces of other State legislation (https://www.legislation.qld.gov.au/OQPChome.htm) and Commonwealth legislation (http://www.comlaw.gov.au/), for example: Health Portfolio Acts and Subordinate Legislation (http://www.health.qld.gov.au/legislation/health_portfolio.asp) Food Act 2006 Food Regulation 2006 Health Act 1937 Health Regulation 1996 Health (Drugs and Poisons) Regulation 1996 Health Ombudsman Act 2013 Health Practitioner Regulation National Law Act 2009 Health Practitioner Regulation National Law Regulation Health Practitioner Regulation National Law Amendment (Midwife Insurance Exemption) Regulation 2013 Health Practitioners (Disciplinary Proceedings) Act 1999 (previously Health Practitioners (Professional Standard)s Regulation 2010) (to be repealed) HEALTH PRACTITIONERS (Professional Standards) Regulation 2010 (to be repealed) Health Practitioners (Special Events Exemption) Act 1998 Health Practitioners (Special Events Exemption) Regulation 2009 Health Quality And Complaints Commission Act 2006 Hospitals Foundations Act 1982 Hospitals Foundations Regulation 2005 Mater Public Health Services Act 2008 Mental Health Act 2000 Mental Health Regulation 2002 Mental Health Review Tribunal Rule 2009 Pest Management Act 2001 Pest Management Regulation 2003 Pharmacy Business Ownership Act 2001 Private Health Facilities Act 1999 Private Health Facilities Regulation 2000 Private Health Facilities (Standards) Notice 2000 Public Health Act 2005 Public Health Regulation 2005 Public Health (Infection Control For Personal Appearance Services) Act 2003 Public Health (Infection Control for Personal Appearance Services) (Infection Control Guideline) Notice 2013 Public Health Infection Control for Personal Appearance Services Regulation 2003 Queensland Mental Health Commission Act 2013 Public Health (Infection Control for Personal Appearance Services) Act 2003 - A Guide for Local Government Public Health (Infection Control for Personal Appearance Services) Act 2003 - What business needs to know Public Health - Infection Control Guidelines for Personal Appearance Services 2004 Queensland Institute Of Medical Research Act 1945 Radiation Safety Act 1999 Radiation Safety Regulation 2010 Hospital and Health Service legislated powers and compliance Health Portfolio Acts and Subordinate Legislation (continued) Radiation Safety (Radiation Safety Standards) Notice 2010 (The Radiation Safety Act 1999 provides that this Notice is subordinate legislation) Research Involving Human Embryos And Prohibition Of Human Cloning For Reproduction Act 2003 Research Involving Human Embryos and Prohibition of Human Cloning Regulation 2003 Tobacco And Other Smoking Products Act 1998 Tobacco and Other Smoking Products Regulation 2010 Transplantation And Anatomy Act 1979 Transplantation and Anatomy Regulation 2004 Water Fluoridation Act 2008 Water Fluoridation Regulation 2008 Other State and Commonwealth Legislation Affirmative Action (Equal Employment Opportunity for Women) Act 1986 (Cth) Aged Care Act 1997 (Cth) (HHSs delivering aged care services as defined under this Act should refer to their requirements under this act) Anti-Discrimination Act 1991 Commission for Children and Young People and Child Guardian Act 2000 Copyright Act 1968 (Cth) Coroners Act 2003 Criminal Code Act 1899 Disability Discrimination Act 1992 (Cth) Disability Services Act 1986 (Cth) Disaster Management Act 2003 Environmental Protection Act 1994 Environmental Protection Regulation 2008 Environmental Protection (Waste Management) Regulation 2000 Human Rights and Equal Opportunity Commission Act 1986 (Cth) Income Tax Assessment Act 1936 (Cth) Industrial Relations Act 1999 Industrial Relations Regulation 2011 Industrial Relations (Tribunal) Rules 2000 Judicial Review Act 1991 Ombudsman Act 2001 Police Powers and Responsibilities Act 2000 Privacy Act 1988 (Cth) Sex Discrimination Act 1984 (Cth) State Penalties Enforcement Act 1999 State Penalties Enforcement Regulation 2000 Statutory Authorities (Superannuation Arrangements) Act 1994 Superannuation Guarantee (Administration) Act 1992 (Cth) Waste Reduction and Recycling Act 2011 Waste Reduction and Recycling Regulation 2011 Water Supply (Safety and Reliability) Act 2008 working document – not government policy – refer source documentation - 29 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Accountability Supporting documents / guidelines COMMON INDUSTRIAL FRAMEWORK The HHB Act provides for a Service to employ Health Executives, including the Health Service Chief Executive (with the approval of the Minister). All other staff are currently employed by the Director-General, Department of Health (until such time as a Service becomes a prescribed employer) and therefore current HR policies apply to these staff. Health Employment Directives will apply to prescribed employer HHSs. The current HR policies are available on QHEPS at: http://www.health.qld.gov.au/hrpolicies/default.asp The HHB Act also allows HHSs to directly employ staff, once the service is prescribed as an employer under regulation. This will not be automatic; Hospital and Health Services will need to satisfy the Minister that they have both the capability and the capacity to take on this additional responsibility. This process is underway with HHSs to be prescribed as employer on either 1 July 2014 or 1 July 2015. The HHB Act provides for state-wide employment and industrial relations arrangements, including the negotiation of certified agreements (consequential amendments have been made in Schedule 4A of the Industrial Relations Act 1999 to enable this). Staff employed by HHSs are therefore subject to statewide enterprise bargaining agreements and awards, and other statewide employment terms and conditions as determined by the Director-General, Department of Health. Schedule 4A of the Industrial Relations Act 1999 modifies the application of this Act to prescribed Hospital and Health Services and their employees. WHOLE OF GOVERNMENT POLICY Note: the application of whole of government policies is specific to particular entities as defined in the underpinning legislation or under a regulation. Queensland Government Chief Information Office Queensland Government Enterprise Architecture 2.0 (QGEA) QGEA is the collection of ICT policies and associated documents that guide agency ICT initiatives and investments to improve the compatibility and cost-effectiveness of ICT across government. The framework unites ICT strategy, ICT policy, Information Standards and enterprise architecture across the Queensland Government. Board Note: in order to determine the applicability of QGEA policies to HHSs specifically, it needs to be determined whether or not Services are captured or exempted under the particular legislation underpinning QGEA policies. For example, Information Standard 18 – Information Security supports the FPMS 2009 and as such applies to all accountable officers and statutory bodies as defined in the FAA 2009. Note: There may be specific reporting requirements associated with individual standards, e.g. IS18. QGEA Framework 2.0 Queensland Government Chief Information Office – QGEA Website Current Information Standards (IS31, IS40, IS18, IS26) Guideline to the Authority and Applicability of the QGEA OHSA Information sheet: Recordkeeping-General, Digital, Cloud Computing [Board/HSCE] Maintenance Management Framework: Policy for the maintenance of Queensland Government buildings Implementation of the mandatory principles of the Information Standards is mandated as key whole-of-Government ICT planning requirements. Specific Acts and regulations are provided within each Information Standard. For more information please see the QGEA guideline on the authority and applicability of the QGEA. Agency compliance with the QGEA is demonstrated by meeting criteria relating to the implementation of the Information Standards, policies, requirements and targets. Evidence of compliance is presented through reporting processes (e.g. annual reports). The QGEA 2.0 compliance and reporting requirements spread sheet provides full details of the policy requirements, targets and information standard mandatory principles of all issued QGEA documents, and allows agencies to create specialised views of compliance requirements (e.g. by compliance target date, artefact or domain). Department of Housing and Public Works Maintenance Management Framework (MMF) The Maintenance Management Framework (MMF) is the policy for the maintenance of Queensland Government buildings. The MMF applies to all departments (as defined in section 8 of the Financial Accountability Act 2009) that control or administer buildings and have responsibility for maintenance as part of the overall asset management of their portfolio. This Policy does not currently apply to statutory bodies but its use is specified by the Health Service Agreement. The MMF is a key state government building policy framework which facilitates risk management in the planning, procurement and delivery of government building projects and the maintenance of buildings and infrastructure. Its use provides confidence to both government and industry that there are formalised standards and a consistent approach across government, particularly in regard to open and transparent business dealings. Hospital and Health Service legislated powers and compliance With regards to the MMF, the Health Service Agreement states that buildings and infrastructure are maintained in accordance with the specifications of the Transfer Notice as mandated by the HHB Act (section 307). The transfer notice calls up the MMF specifying that buildings and infrastructure are to be maintained to the ‘S3’ Condition Standard Rating specified in the MMF. A copy of the HHS Transfer Notices was provided to each HHS Executive. working document – not government policy – refer source documentation - 30 - Table 2: Legal and administrative framework for HHS operation – key compliance requirements Reference Requirement Department of Housing and Public Works Queensland Procurement Policy The QPP provides an overarching principles-based framework that seeks to deliver excellence in procurement outcomes for Queenslanders. Cabinet has mandated this Policy for application to Departments, statutory bodies and Special Purpose Vehicles. These entities are collectively referred to as ‘agencies’ within this Policy. The chief executive officer of a statutory body is the accountable officer responsible for ensuring the QPP is followed within their agency. They are also responsible for procurements delivered on their behalf by a provider external to their agency including, for example, those delivered by shared services providers or under corporate partnership agreements. All agency employees are required to be aware of, and comply with, the policy. It is therefore imperative that all employees receive relevant training. Managers and supervisors are responsible for ensuring that employees are aware of, and comply with, the policy. Accountability Supporting documents / guidelines Health Service Chief Executive, all employees Queensland Procurement Policy OHSA Information sheet: Procurement/purchasing requirements HHSs must also comply with Health Service Directive QH-HSD009:2012 ‘Procurement and Logistics—Use of Contract and Supply Arrangements’, which directs them to use current (as in place at 1 July 2012) whole-of-government and Queensland Health contract and supply arrangements. (www.qcd.qgcpo.qld.gov.au) SERVICE AGREEMENT The Service Agreement agrees the hospital services, other health services, teaching, research and other services the Service must deliver. The Service Agreement is binding on the Chief Executive of the Department of Health and the Service. Refer to comments regarding sections 19, 35, 38 and 39 of the HHB ACT above. Hospital and Health Service Service Agreements and the Hospital and Health Services Performance Framework are available on the Queensland Health website at: http://www.health.qld.gov.au/hhsserviceagreement/default.asp MINISTERIAL AND HEALTH SERVICE DIRECTIVES HHSs are legally bound by Ministerial directives and by health service directives and health employment directives issued by the Chief Executive of the Department of Health. Refer to comments regarding section 44, section 50 and section 51A of the HHB ACT above. Health Service Directives are published on the Queensland Health website at: http://www.health.qld.gov.au/directives/default.asp Ministerial Directives and health employment directives must also be published in a way that is accessible to the public, including for example, on the internet. QUEENSLAND HEALTH HUMAN RESOURCE (HR) AND OCCUPATIONAL HEALTH AND SAFETY POLICIES AND HEALTH EMPLOYMENT DIRECTIVES HR Policies applying to Hospital and Health Services The Queensland Health Human Resource (HR) Policy site contains an alphabetical listing of all Queensland Health HR policy and supporting documents: http://www.health.qld.gov.au/qhpolicy/default.asp HR Policies are issued to reflect content of the Queensland Health employment framework source documents or terms and conditions that may not be contained in an industrial instrument. Some HR Policies may apply to non-prescribed Hospital and Health Services, unless specifically identified in the application section of the policy. Occupational Health and Safety Policies applying to Hospital and Health Services Occupational Health and Safety Policies apply to the Department of Health and may be adopted or adapted by Hospital and Health Services as required. Health Employment Directives Mandatory application of employment conditions will be addressed through Health Employment Directives issued by the Chief Executive of the Department of Health, and as amended from time to time. Health Employment Directives are published on the Queensland Health website at: http://www.health.qld.gov.au/hrpolicies/ Health Employment Directives must also be published in a way that is accessible to the public, including for example, on the internet. Non Mandatory Policies, Implementation Standards, Procedures and Guidelines for Hospital and Health Services Department of Health policies describe the department's "position" or "stance" on a particular issue and are often developed to support a consistent or shared "way of doing business". Department of Health policies are formal documents representing the department's statement of intent to achieve a particular outcome. All non-mandatory HR/Occupational Health and Safety policy documents may be adopted or adapted for use by HHSs to support best practice and business continuity. Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 31 - TABLE 3: Useful reference documents Document name Purpose Link / Location Best practice guidance: Queensland Treasury Project Assurance Framework The Project Assurance Framework (PAF) is the foundation framework for ensuring that project management is undertaken effectively across the Queensland public sector, and delivers value for money to the Government from its significant investment in project activity. PAF is a whole-of-government project assessment process that establishes a common approach to assessing projects at critical stages in their lifecycle. Its aim is to maximise the benefits returned to government from project investments. The essence of the PAF is that it represents a minimum standard for project investment and management. Other whole-of government and/or departmental project management arrangements will have slightly different structures and steps to the PAF to reflect local needs. In this context, the broad outcome being sought is that the PAF’s minimum standards can be demonstrated in these other project management arrangements. Where agencies choose to depart from any of the PAF’s preproject and project stages, the reasons for this departure should be clearly articulated and approved by the relevant governance body. Project Assurance Framework Project assurance framework: Policy for alliance contracting Project assurance framework: Alliance establishment and management Public Private Partnerships and Value for Money Framework Department of Housing and Public Works Government Employee Housing Management Framework (GEHMF) The Government Employee Housing Management Framework (GEHMF) is the whole-of-Government policy for managing government employee housing. The GEHMF applies to all departments (as defined in section 8 of the Financial Accountability Act 2009) that control or administer government employee housing. Although the framework is not applicable to HHSs, the policy represents good practice in managing asset ownership and management related risks. HHSs are therefore encouraged to apply this policy in their business operations. Note, as from 1 January 2014, the Department of Housing and Public Works (DHPW) has taken over the management responsibilities for all QH staff residences and from 1 July 2014, DHPW anticipates that it will have ownership of these residences. Government Employee Housing Management Framework Department of Housing and Public Works Asbestos Management and Control Policy for Government Buildings The objective of the policy is to provide a framework for the management, control and safe removal of asbestos containing material. This will assist in ensuring a consistent approach across departments and enable initiatives and available funding to be directed towards the achievement of the policy objective. The policy applies to all Queensland Government departments that have obligations to manage and control asbestos containing material in government controlled buildings that are workplaces and staff residential accommodation. The policy assists all “persons controlling a business or undertaking” (PCBU) to fulfil responsibilities under the Work Health and Safety Act 2011 and Regulation. PCBU are expected to implement asbestos management and control policies and strategies to fulfil their legislative and broader community obligations. The Policy does not apply to statutory bodies and Government Owned Corporations. Although the policy is not applicable to HHSs, the policy represents good practice in managing asset ownership and management related risks. HHSs are therefore encouraged to apply this policy in their business operations. Asbestos Management and Control Policy for Government Buildings Department of Housing and Public Works Capital Works Management Framework (CWMF) The Capital Works Management Framework is the policy for managing risks in the planning and delivery of government building projects. It applies to all Queensland Government departments (as the term is defined in the Financial Accountability Act 2009) that control or administer government buildings. Although the policy is not applicable to HHSs, the policy represents good practice in managing asset ownership and management related risks. HHSs are therefore encouraged to apply this policy in their business operations. Capital Works Management Framework Department of Housing and Public Works Strategic Asset Management Framework The Strategic Asset Management Framework (SAMF) provides best practice guidelines for the management of Queensland Government buildings to ensure a systematic approach to effective government building management. It emphasises efficient building use, integrated planning, whole-of-life costing and environmental sustainability. The SAMF complements other whole-of-Government policies, including the Capital Works Management Framework, the Maintenance Management Framework, the Government Employee Housing Management Framework and the Building Asset Performance Framework. Strategic Asset Management Framework Hospital and Health Service legislated powers and compliance working document – not government policy – refer source documentation - 32 - Document name Purpose Link / Location Although the policy is not applicable to HHSs, the policy represents good practice in managing asset ownership and management related risks. HHSs are therefore encouraged to apply this policy in their business operations. Department of Housing and Public Works Building Asset Performance Framework The Building Asset Performance Framework provides best practice guidelines to ensure a systematic, effective approach to management of government buildings. It shows how to establish building performance indicators and measures to assist in making better building management decisions that ensure buildings will effectively meet current and future needs. Although the policy is not applicable to HHSs, the policy represents good practice in managing asset ownership and management related risks. HHSs are therefore encouraged to apply this policy in their business operations. Building Asset Performance Framework Resources to assist identify statutory body requirements: Information for statutory bodies Three documents have been prepared to assist officers with different aspects of a statutory body’s life: Establishment of Statutory Bodies – Considerations and contacts Information for Statutory Bodies – Overview of applicable legislation, policies and guidance documents (this includes compliance checklists at Appendix 1) Information for Statutory Bodies – Solvency. (http://www.treasury.qld.gov.au/office/knowledg e/docs/information-for-statutorybodies/index.shtml) Office of Health Statutory Agencies (OHSA) Fact Sheet: Statutory Bodies Guidelines and Resources Provides a list of government resources applicable/useful for Queensland Government statutory bodies. (http://www.health.qld.gov.au/ohsa/docs/statbodies-guide.pdf) HHS Model Governance Framework and Toolkit The framework focuses on outlining the mandatory governance requirements that Services are required to meet in order to fulfil the requirements placed on them under legislation and by government as statutory bodies. It also presents a set of good governance principles, and provides examples of how these might work in the HHS context. The document has not been updated since prior to 1 July 2012 but may be useful as a guide. Available on request Department of Health – Finance Branch Draft Financial Management Framework (FMF) This document was designed to provide HHSs with information and guidance that may be helpful when first implementing their own FMF and establishing the systems and processes that enable them to fulfil their role as independent statutory bodies. It focuses on outlining the financial management requirements that Services are required to meet in order to fulfil the obligations placed on them under legislation and by government. The document has not been updated since prior to 1 July 2012 but may be useful as an overview of requirements. Available on request Department of Health – Finance Branch Financial Arrangement Guidelines These documents were designed to help HHSs in determining the approval requirement as per the Statutory Bodies Financial Arrangement Act 1982 to enter into financial arrangements. The documents also detail applicable policies that need to be considered in entering into these arrangements. Relevant documents are: Financial Arrangements Types Approval Process for Financial Arrangements Project Assurance Framework. Available on request Department of Health – Finance Branch Draft Internal Control Framework Department of Health – Finance Branch Internal Audit Framework (HHS) (February 2012) Available on request This framework outlines the audit committee and internal audit requirements that HHSs should aim to meet in order to fulfil the responsibilities placed on them by government as statutory bodies. The document has not been updated since prior to 1 July 2012 but may be useful as an overview of requirements. Hospital and Health Service legislated powers and compliance Available on request working document – not government policy – refer source documentation - 33 - Document name Purpose Department of Health – Finance Branch Draft Audit Committee Charter as at Appendix A to the Draft Internal Audit Charter Department of Health – Finance Branch Model HHS Delegation Framework Model Version 4, and Policy Link / Location Available on request The document provides a model financial delegations framework model that ensures a structure for maintaining internal control over expense management. The document has not been updated since prior to 1 July 2012 but may be useful as a guide. Hospital and Health Service legislated powers and compliance Available on request working document – not government policy – refer source documentation - 34 -