Classroom Syllabus MC 506 QUANTITATIVE METHODS FOR MANAGERS 3 Credit Hours Effective: January, 2009 Instructor: Johan Winbladh E-mail: jwinbladh@vsm.sk Office Hours: By appointment REQUIRED RESOURCES Anderson, D. R., Sweeney, D. J., & Williams, T. A. (2008). An introduction to management science: Quantitative approaches to decision making (12th ed.). Cincinnati, OH: SouthWestern. Research paper guide (2004). Trencin, Slovakia: City University. Available online at www.cutn.sk/sh or for purchase in the university library. Access to a personal computer and the Internet is required. All written assignments must be wordprocessed and in APA style. Copyright 2001-2009 by City University of Seattle All rights reserved MC 506 QUANTITATIVE METHODS FOR MANAGERS This document provides an overview of the course foundation elements, assignments, schedules and activities. For information about general City University of Seattle policies, please see the City University of Seattle catalog. If you have additional questions about the course, please contact your instructor. Notification to Students with Disabilities If you are a student with a disability and you require an accommodation, please contact the associate dean as soon as possible. Course Activities Specific course activities and assignments may vary according to instructional delivery mode, but they all incorporate and address the same Foundation Elements. Scholastic Honesty City University of Seattle expects each student to do his/her own work. The University has "zero tolerance" for cheating, plagiarism, unauthorized collaboration on assignments and papers, using "notes" during exams, submitting someone else's work as one's own, submitting work previously submitted for another course, or facilitating acts of academic dishonesty by others. The penalties are severe! A first offense can result in a zero grade for the course and suspension for one quarter; a second offense can result in a zero grade for the course and suspension for two or more quarters; a third offense can result in expulsion from the University. The Policy and Procedures may be found at http://cityuniversity.t7.iway.sk/en/students/scholastic-honesty/policies-and-procedures/ or www.cutn.sk/SH In addition to providing your work to the instructor for grading, you must also submit an electronic copy for the City University of Seattle archives (unless the work is specifically exempted by the instructor). You will not receive a grade for particular work until and unless you submit this electronic copy. The procedure for submitting work to the archives is to upload it via the website http://bb.cutn.sk/cgi-bin/new_upload.pl or www.cutn.sk/Upload. Files should include the cover page of the work with the student name, instructor name, course name and number, and date. File names should indicate the type of assignment, such as “researchpaper.doc”, “casestudy.doc” or “ thesis.doc” (student name should not be a part of the file name because the system adds it). All files received into the archives are submitted to www.TurnItIn.com for plagiarism checking. Late paper policy No late papers will be accepted. Do your work early to manage even if the computer crashes. Try to be on the safe side. If you for an extraordinary reason i.e. longer period of illness, need an extension, ask for the extension before the deadline, not after. MC 506 SYL Page 2 Eff: 01/2009 COURSE DESCRIPTION In order to be effective in today’s increasingly complex and computerized business environment, managers need to use a variety of mathematical and scientific tools for analysis, planning, monitoring, and decision making. This course covers important quantitative management techniques, including basic statistics, linear programming, regression analysis, project and inventory modeling, and decision making and forecasting methodology. By learning the concepts and how to apply the tools to practical business situations, students will acquire a necessary foundation for most of the other courses in their MBA programs, as well as for their future business careers. LEARNING GOALS Upon the successful completion of this course, you will be able to: 1. Compare and contrast the quantitative and qualitative approaches to management decision making; 2. Solve linear programming problems to identify optimal solutions; 3. Analyze quantitative case problems and prepare managerial recommendations; 4. Develop network representations; 5. Develop activity schedules for project networks; 6. Synthesize data as part of problem sets; 7. Prepare recommendations for simulations; 8. Evaluate how decision analysis is used to identify the best decision alternative; 9. Develop forecasts using both quantitative and qualitative methods; 10. Solve linear programming problems with the use of a computer software program. CORE CONCEPTS To achieve the goals of this course, you will need to master the following core concepts: 1. Quantitative analysis and decision making; 2. Linear programming problems for maximization and minimization problems; 3. Models of cost, revenue, and profit; 4. Breakeven analysis; 5. Graph linear equations; 6. Interpret computer output and solutions; 7. Sensitivity analysis; 8. Network models: Transportation, Assignment, Transshipment, and Production and Inventory; 9. Project scheduling with PERT/CPM; MC 506 SYL Page 3 Eff: 01/2009 10. Inventory models: Economic Order Quantity (EOQ), Economic Production Lot-Size, SinglePeriod, Quantity Discounts for the EOQ, Order-Quantity, Reorder-Point, Periodic-Review, and Just-in-Time; 11. Simulations; 12. Decision analysis in the face of uncertainty or risk; 13. Smoothing methods, trend projection, trend and seasonal components, and regression analysis in forecasting; 14. Qualitative approaches to forecasting: Delphi method, Expert judgement, Scenario Writing, and Intuitive approaches. RECOMMENDED SUPPLEMENTARY RESOURCES As a City University of Seattle student, you have access to library resources regardless of where and how you are taking this class. To access the resources necessary to complete your coursework, visit the library menu in the My.CityU portal at https://my.cityu.edu, and the CU Slovakia library home page at http://library.cutn.sk/ or http://www.vsm.sk/en/services-for- students/library/ A good place to begin your research is through the MC 506 course resources page in the My.CityU library. It provides links to relevant journals, books, and Web sites. Search the online databases for journal, magazine, and newspaper articles. For additional help, visit the Slovakia library or submit your question in the Contact Us section of the Slovakia library’s web site. OVERVIEW OF COURSE ACTIVITIES AND GRADING The grade you receive for the course will be derived using City University of Seattle’s decimal grading system, based on the following: Assignments Case Problems (three @ 15%) Final Examination Practice Problems 45% 55% 0% TOTAL 100% Please see the current City University of Seattle catalog or consult your instructor for guidance in determining your decimal grade. EXPLANATION OF ASSIGNMENTS AND GRADING CASE PROBLEMS The three case problems are described below. For each case, you are to choose one of the alternatives listed. (Your instructor will assign the cases in class.) The list of cases can be changed. The case problems should use the required computer software or other appropriate software approved by the instructor. For each case problem, you are required to develop a managerial MC 506 SYL Page 4 Eff: 01/2009 report which consists of an appropriate combination of several of the following elements (as specified in the text): graphical representation of data, establishment of a decision tree, development of a model, development of a computer program, evaluation of alternative systems, synthesis of data, summary of findings, and the preparation of recommendations. Your instructor will provide the specific format and guidelines for your case problems. Case Problem #1 Choose one of the three case problems described in Chapter 2 of your textbook. Case Problem #2 Choose one of the case problems described in either Chapter 10 (one case) or Chapter 11 (two cases) of your textbook. Case Problem #3 Choose either the case problem described in Chapter 14 (two cases) or Chapter 16 (first case only) of your textbook. Grading Criteria for Case Problems Clear demonstration of ability to employ concepts, methods, and techniques Logical and sequential development of results and recommendations Appropriate depth of analysis Appropriate organization and format Successful problem completion Grammar, spelling, and syntax TOTAL EXAMINATIONS 20% 20% 20% 10% 10% 20% 100% You should be prepared to answer a variety of types of questions pertinent to the concepts covered in or suggested by the course materials and assignments. Your instructor will provide additional information regarding the content, style, and grading criteria for examinations in this course. Grading Criteria for Essay Questions on Examination Clear grasp of major issues posed by the question Valid arguments; appropriate supportive detail Appropriate analysis, evaluation, and synthesis Demonstrated ability to employ terms, concepts, and frames of reference from texts, lectures, and other course materials Proper organization and logical flow of responses 20% 20% 20% 20% TOTAL 100% 20% PRACTICE PROBLEMS Your instructor will assign practice problems to help enhance your learning of the course material. The problems are not graded but are to be used for your own feedback and study. Your instructor will provide the correct answers. MC 506 SYL Page 5 Eff: 01/2009 PROFESSIONAL PRESENTATION OF WRITTEN WORK All assignments submitted for this course should be of professional quality. You should present each paper in a format that would be appropriate for submitting to upper management. References should be cited for all facts, ideas, conclusions, and opinions not your own. The reference page and in-text references must follow APA format. A proper title page should preface all written assignments. The title page should include your name, the title of the paper, the name and number of the course, the start date of your course, the date submitted and the name of the instructor. Your work should be word-processed on white A4 paper. Pages should be numbered and calculations as well as formulas shown to support answers where appropriate. Some assignments may require that your work be prepared on a computer spreadsheet. Spreadsheet data can be put in a table in word. RECOMMENDED COURSE SCHEDULE The schedule for course activities and assignments is below. If you find you are unable to complete the assignments as scheduled, contact your instructor. Your instructor may elect to adjust the outline to meet the unique needs of the class. Note: The specific weekly end of chapter practice problems will be determined by the instructor. These problems are not graded and solutions are located in the solutions manual. SESSION TOPICS AND ASSIGNMENTS 1 3 Jan READINGS Introduction An Introduction to Linear Programming Chapters 1.1-1.5 and 2.1-2.5 Linear Programming: Sensitivity Analysis and Interpretation of Solution Chapter 3.1-3.4 Practice Problems 2 4 Jan Distribution and Network Models Chapter 6.1-6.4 Project Scheduling: PERT/CPM Chapter 9.1-9.3 Practice Problems Inventory Models Chapter 10.1-10.4 3 10 Jan MC 506 SYL Page 6 Eff: 01/2009 Practice Problems 4 11 Jan Waiting Line Models Chapters 11.1-11.3 DUE: Case Problem #1 Practice Problems 5 24 Jan Simulation Chapter 12.1-12.3 Practice Problems 6 25 Jan Decision Analysis Chapter 13.1-13.5 Chapter 15.1-15.2, 15.5-15.6 Forecasting DUE: Case Problem #2 Practice Problems 7 30 Jan DUE: Final Examination DUE: Case Problem #3 MC 506 SYL Page 7 Eff: 01/2009