The Dairy Farm Company, Limited
IKEA BUSINESS ACCOUNT APPLICATION FORM
Please complete all section in IKEA BUSINESS account application form
and provide a copy of Business Registration return to IKEA BUSINESS Department;
Tel: 2648-9488
Fax: 2191-2861
email: ikea.business@ikea.com.hk
Your Business Details
Business Name:
Business Address:
Telephone No.:
Email Address:
Facsimile No.:
Website Address:
Business Registration No / Date Registered:
Contact Name:
Position:
Contact Tel No.:
Email Address:
Invoice Address:
(If different from above)
Business Category
Airlines
Apparel
Banking & Finance
Beauty & Healthcare
Bookshop
Caterings
Design & Construction Service
Education & Training
Government & Related Organization
Hospital
Hotel & Hostel
Insurance
Media
Property & Real Estate
Retail
Tourism / Travel
Telecommunication services
Others
Would you like to receive latest information on upcoming IKEA`S promotion via email.
E-mail address:
Data protection for business account holders
IKEA will hold and process your personal data and will not release it outside the IKEA group. From time to time
we may wish to contact you with more information and offers from IKEA.
The Dairy Farm Company, Limited
7/F, Tower 1, Grand Central Plaza
Tel +852 2648 9488
138 Sha Tin Rural Committee Road
Fax +852 2191 2861
Shatin N.T. Hong Kong
www.IKEA.com.hk
Page 1 of 2
A member of the Dairy Farm International Group
The Dairy Farm Company, Limited
General Sales Conditions –IKEA BUSINESS Account
Introduction
The IKEA Business Account is only available to businesses ( that is companies which are registered as
companies, companies based overseas which have a registered office in HK , partnerships , sole traders and
government bodies and agencies ) ( “ Business “ ) who wish to purchase IKEA goods for their business.
1.1 Ordering at IKEA ( IBS )

A customer can place an order remotely by fax at 2191 2861 or e-mail at ikea.business@ikea.com.hk

For further information of ordering you can contact us on 2648 9488

All orders are subject to availability of goods and acceptance of the orders by IKEA
1.2 Payment Conditions

IKEA will submit an invoice to you for all purchase made through an IKEA Business Account for every
purchase

Payment in advance is required on or before each delivery unless IKEA have agreed to provide credit
terms

You are not entitled to withhold wholly or in part on the grounds of a complaint or product return
1.3 IKEA’s Liability

Except as expressly set out in writing IKEA accepts no liability whatsoever to you for any direct ,
indirect , special , consequential losses , suffered or incurred by you ( whether arising in contract , tort
or otherwise ) Nothing in this paragraph 1.3 excludes IKEA`s liability for death or personal injury
caused by its negligence .
1.4 After Sales Support

For any query regarding the status of an order, delivery, account or any other queries regarding the
IKEA Business Services, the customer can contact us on 2648 9488.
1.5 Cancellation Policy

Any cancellation of purchase orders must be notified to IKEA within 24 hours, after this time, a
handling fee of $500 will be charged to cover our administration costs on all orders that are cancelled.
Please note the special orders cannot be cancelled at any time. This guarantee is in addition to and
does not affect your statutory rights.
1.6 General

We will send any information relating to the account and any written notice or demand to the
Business’s last-know address. We will always treat the notice of demand as having been received at
the relevant address.

If the business changes name , address or other contact details , you must notify us immediately

We can delay enforcing our right under this agreement without losing them.

If we cannot enforce any term or condition of this agreement, it will not affect any of the other terms
or conditions in this agreement.

We may change these terms and conditions at any time by giving you notice in writing
1.7 Returns Policy

Return unused and unpacked items within 30 days, with your paid invoice, for a full refund.
( transportation fee will be charged )

Please note: this policy does not apply to mattresses ( unless unused and unpacked ) , cut fabric or
goods ordered to your specifications ( such as custom-made worktops or sofas ) . This guarantee is in
addition to your statutory rights and does not affect your ability to return products that are defective
or do not correspond to their description.
The Dairy Farm Company, Limited
7/F, Tower 1, Grand Central Plaza
Tel +852 2648 9488
138 Sha Tin Rural Committee Road
Fax +852 2191 2861
Shatin N.T. Hong Kong
www.IKEA.com.hk
Page 2 of 2
A member of the Dairy Farm International Group