???
“An activity or art where those who have not
yet succeeded and those who have
proved unsuccessful are led by those who
have not yet failed.”
Management
“An activity or art where those who have not
yet succeeded and those who have
proved unsuccessful are led by those who
have not yet failed.”
Paulsson Freckner, 1985
→ HW check: MK, p 16
Handout
People involved in
corporate structure
• shareholders
• management
• workforce
Management:
• Top / senior /upper management
• Middle management
• Lower management
Workforce:
employees /staff / personnel /
human resources / labour
senior staff
≠
higher-positioned ≠
superiors
≠
junior staff
lower-positioned
subordinates
Mary is Kate’s superior.
Kate is Mary’s subordinate.
Managers plan, organize, integrate,
measure & develop (P. Drucker, 1977)
• RESPONSIBILITIES AND AUTHORITY
• DELEGATION OF RESPONSIBILITIES
• ORGANIZATIONAL UNITS
→ MK, p 20 1b
→ 1C READ THE TEXT (MK, p 21-22)
& MATCH HEADINGS TO PARAGRAPHS
- STAFF POSITION
–
–
–
–
–
–
–
DISADVANTAGES OF THE FUNCTIONAL
ORGANIZATION
HIERARCHICAL / LINE STRUCTURE
TEAMS
THE MATRIX STRUCTURE
AUTONOMOUS DIVISIONS /
DECENTRALIZATION
SIMULATED DECENTRALIZATION
FUNCTIONAL ORGANIZATION
HW:
→ Summarize the text! Use the grid in R, p. 35
Vocabulary focus:
DIVISION OF RESPONSIBLITIES
What are you responsible for?
What are you in charge of?
What are your responsibilities?
Chain of command
and line authority
Useful vocabulary:
superiors & subordinates
Who is your superior?
Who do you report to?
Who are you responsible to?
Who are you accountable to?
Who are you subordinated to?
Who do you receive instructions from?
• Who can appoint you?
promote
remove
dismiss
• Who reports to you?
Who is accountable to you?
Who do you give instructions?
– Line organization
Line positions
(Assistant Manager)
vs.
Staff organization
Staff position
(Assistant to the Manager)
DELEGATION
Are responsibilities delegated?
Centralised decision-making
vs.
Decentralised decision-making
ORGANIZATIONAL UNITS
The company
consists of…
is composed of…
is divided into…
is made up of…
contains ...
includes …
…departments (function-based: production dept.),
divisions (product/market-based: Food division,
Asian division),
sectors, sections, business units, arms…
COMPANY DEPARTMENTS
•
•
•
•
•
•
•
•
•
PRODUCTION
CUSTOMER SERVICE
ADVERTISING
LEGAL
ACCOUNTS
PERSONNEL (HR)
MARKETING
FINANCE
PUBLIC RELATIONS
(PR)
• RESEARCH &
DEVELOPMENT (R&D)
• MAINTENANCE
• DISTRIBUTION
• QUALITY CONTROL
• INFORMATION
TECHNOLOGY (IT) etc.
…deals with
…is in charge of
…is responsible for
WHICH COMPANY DEPARTMENT IS IN
CHARGE OF…?
• money paid, received, borrowed, or owed
• promoting, selling and distributing products or
services of its company
• discovering new knowledge about products, to
create new and improved products
• recruiting new staff & administrative aspects of
the employees
• legal advice to other departments in the
company
• actual construction and preparation of products
HW
• Don’t forget to summarize the text on
company structures using the grid (R, p 35)
• Work on your business plan. Include
information on your company
management and staff, as well as on the
structure of your company (no need to
submit it in this phase, just do it!)