Office Politics 101 U of M Club of New York Workshop November 6, 2013 Paul Bernard & Associates, 2013© Office Politics: A Definition Office politics describes the ways that power is shared in an organization or workplace, and how the organization or workplace is affected by personal relationships between employees. Paul Bernard & Associates, 2013© Office Politics 101 Page 2 of 26 Some Organizational Facts: From a group dynamics viewpoint, there is always a struggle for power and status within an organization. Each organization has a culture. Culture is defined as the unwritten rules by which an organization lives and operates. Each organizational culture has a distinct political temperature. Knowing the political temperature of your organization is key to playing the political game successfully. Paul Bernard & Associates, 2013© Office Politics 101 Page 3 of 26 Some Observations About Office Politics Positive correlation between a lack of strategy/confusing strategy at an organization and the level of political activity at an organization. Many New York metro area organizations have become much more political in the five years since the collapse of Lehman Brothers, because of mergers, acquisitions, and reorganizations. Paul Bernard & Associates, 2013© Office Politics 101 Page 4 of 26 Some Principles: 1. Always do the right thing. 2. Be prepared for surprises (both positive and negative)—always have a résumé ready in case things don’t work out. 3. Use due diligence. 4. Listen carefully—pay attention to both text and subtext. 5. Calibrate correctly—is my political move or reaction to someone else’s political move appropriate or am I overreacting? Paul Bernard & Associates, 2013© Office Politics 101 Page 5 of 26 Some Questions to Ask Yourself About Your Political Comfort Level What will your values and ethics allow you to do comfortably? Which people will be affected by the move(s) you make? What are the risks? Rewards? How aggressive do you want to be? Paul Bernard & Associates, 2013© Office Politics 101 Page 6 of 26 How Political Is Your Organization? Paul Bernard & Associates, 2013© Office Politics 101 Page 7 of 26 Who Does Well: Sizing Up the Political Arena Organizations vary in the degree to which politics are used to accomplish goals. The first step is to know which type of political climate is prevalent in an organization. There are four types: Paul Bernard & Associates, 2013© Office Politics 101 Page 8 of 26 The minimally politicized organization where the atmosphere is amicable. Conflicts are rare and usually don’t last long. There is a sense of camaraderie—an absence of ingroups and out-groups. One person’s gain is not necessarily seen as taking place at the expense of someone else. Unfortunately, these organizations are more the exception than the rule. Paul Bernard & Associates, 2013© Office Politics 101 Page 9 of 26 Moderately politicized organizations operate primarily on generally understood, formally sanctioned rules. Unsanctioned means of achieving individual and group goals are not usual, but when these tactics are used, it is done in such a manner that their existence can be denied if someone were to complain. In other words, those who run moderately politicized organizations prefer to convey the impression that everything is done by the rules. Paul Bernard & Associates, 2013© Office Politics 101 Page 10 of 26 In the highly politicized organization, conflict is frequent and often pervasive. Formally sanctioned rules are only invoked when convenient, rather than being applied consistently across situations and people. In-groups and out-groups are clearly defined. Lots of topics are taboo and you need to know what they are if you want to survive. Who you know is more important than what you know. Working in such organizations is highly stressful, especially for those who haven’t figured out the games or who belong to one of the out-groups. Paul Bernard & Associates, 2013© Office Politics 101 Page 11 of 26 In pathologically politicized organizations, conflict is both long-lasting and pervasive. Daily interactions are fractious. Nearly every goal is achieved by going around the formal procedures and organization. People tend to distrust each other. Information massaging is the only form of communication. Out of necessity, people spend a lot of time watching their backs and covering their backsides. Paul Bernard & Associates, 2013© Office Politics 101 Page 12 of 26 Political Styles: A Primer Paul Bernard & Associates, 2013© Office Politics 101 Page 13 of 26 The Strongly Apolitical believes in getting ahead through hard work. He or she declines to participate in politics, relying largely on the sanctioned rules to get things done. Strongly Apoliticals are usually honest—indeed sometimes naively so. They firmly believe that getting ahead is a matter of simply doing your job well. Strongly Apoliticals trust other people, so they prefer to work with others who do the same. For them, work is not about personal advancement at the expense of others, but about getting the job done well. In the right environment, they reason, personal advancement follows from such achievement. Behind-the-scenes grappling for power and prestige is not of interest to the true Strongly Apolitical. Paul Bernard & Associates, 2013© Office Politics 101 Page 14 of 26 The Moderately Political/Team Player believes that you get ahead by working well with others and participating primarily in politics that advance the goals of the group. He or she declines to put personal career needs ahead of the group’s needs. The Moderately Political/Team Player, too, prefers to operate by sanctioned rules, although he or she isn’t above trading favors or engaging in other relatively benign political games in the service of achieving team goals. Moderately Politicals/Team Players are focused on getting the job done right and on creating conditions for team member advancement. Paul Bernard & Associates, 2013© Office Politics 101 Page 15 of 26 The Street Fighter is an individualist who believes that the best way to get ahead is through the use of rough tactics. He or she is not at all inhibited in the use of politics. The Street Fighter relies more on subliminal politics than the Strongly Apolitical and the Moderately Political/Team Player, but is just as likely to impose sanctioned rules when those rules serve personal goals. Street Fighters watch their backs, push hard to get personal goals achieved, and are slow to trust others. Paul Bernard & Associates, 2013© Office Politics 101 Page 16 of 26 The Political Professional is an individualist, one who believes in getting ahead by playing political games in a skillful, unobtrusive manner. He or she is not at all inhibited about using politics to advance personal objectives and favored team objectives, but prefers to do so in deniable ways. The Political Professional looks for ulterior motives in others, has little regard for sanctioned rules, relies largely on subliminal politics, and is likely to be a subtler operator than the Street Fighter. Political Professionals might be called “smooth operators.” They’re less committed to hard work than Strongly Apoliticals, and only operate as Team Players when it suits their agenda. If people get in the way of a Political Professional, it is at their own peril. Paul Bernard & Associates, 2013© Office Politics 101 Page 17 of 26 How Political Is Your Company? What Type of Political Behavior Is Favored at the Top? How is the game of office politics played By your boss? By your peers? By the company itself during periods of volatility and stress? Paul Bernard & Associates, 2013© Office Politics 101 Page 18 of 26 What Is Your Political Style? Paul Bernard & Associates, 2013© Office Politics 101 Page 19 of 26 What Is Your Boss’s Political Style? Possible political challenges with your boss Boss who doesn’t give you credit Boss who creates a cut-throat atmosphere Control freak Boss’s pet syndrome Disaffected boss Paul Bernard & Associates, 2013© Office Politics 101 Page 20 of 26 What Are the Political Styles of Your Peers? Possible political challenges with peers Hypercompetitive peer The bully The clique The credit stealer Disaffected former peer Paul Bernard & Associates, 2013© Office Politics 101 Page 21 of 26 What Is Your Company’s Political Style? The Danger Zones Holiday parties, office outings, and other offsite activities Layoffs Mergers, acquisitions, and reorganizations Paul Bernard & Associates, 2013© Office Politics 101 Page 22 of 26 Politics, Power, and Symbols What are the formal and informal status symbols in my organization? Which symbols are flaunted? Which symbols are verboten? Paul Bernard & Associates, 2013© Office Politics 101 Page 23 of 26 Is Your Political Style Aligned with Your Company’s? Is Your Political Style Aligned with Your Boss’s? Paul Bernard & Associates, 2013© Office Politics 101 Page 24 of 26 If Not, Do You Want to Change Your Political Style? Paul Bernard & Associates, 2013© Office Politics 101 Page 25 of 26 Action Items What’s my company’s political style? What’s my boss’s political style? What’s my political style? What dangers and opportunities exist? What do I need to change? Paul Bernard & Associates, 2013© Office Politics 101 Page 26 of 26