MHASC UNEMPLOYMENT COMPENSATION PROGRAM MANAGING UNEMPLOYMENT COMPENSATION LIABILITY: WORKFORCE REDUCTIONS AND SEPARATION PAYMENTS PREPARED FOR: YOUR ORGANIZATION PRESENTED BY: NEIL A. MAC VICAR VICE PRESIDENT / ATTORNEY UNEMPLOYMENT COMPENSATION PROGRAM MICHIGAN HEALTH & HOSPITAL ASSOCIATION SERVICE CORPORATION 6215 WEST ST. JOSEPH HIGHWAY LANSING, MICHIGAN 48917 DIRECT DIAL: 517/886-8331 CELLULAR PHONE: 517/749-2283 WORK FAX: 517/323-0913 E-MAIL: nmacvicar@mha.org 1 MHASC UNEMPLOYMENT COMPENSATION PROGRAM Table of Contents Funding Michigan’s Unemployment System 3 Required Unemployment Compensation Notice — UA Form 1711 4 Severance and Salary Continuation Payments 5-6 Proposed Language for Allocating Severance and Salary Continuation Payments 7-8 Using “Supplemental Unemployment Benefits” To Reduce The “Tax Cost” of Severance payments 9 Payment In Lieu Of Notice 9 - 10 Allocating Accrued Vacation and Sick Time 11 - 12 Proposed Language For Allocating Accrued Vacation Pay 13 - 15 Early Retirement and Payment of Retirement Benefits 16 Refusal of Suitable Work 17 - 18 Check List of Unemployment Compensation Issues 19 2 MHASC UNEMPLOYMENT COMPENSATION PROGRAM FUNDING MICHIGAN'S UNEMPLOYMENT COMPENSATION SYSTEM Unemployment compensation benefits are one hundred percent (100%) funded by employers. Therefore, employers have a great incentive to monitor their unemployment liability, protest all claims that may result in a disqualification or an ineligible determination, and implement steps that may reduce potential unemployment liability. This document discusses methods and techniques to reduce unemployment liability — particularly when a workforce reduction or reorganization is under consideration. It is critical to understand that your organization is a “reimbursing employer” with the Michigan Unemployment Insurance Agency. Reimbursing status brings many benefits, but also poses significant liability when faced with changes in the workforce. "Non-profit" employers [as defined by the Internal Revenue Code Section 501(c)(3)] — such as your organization [and other hospitals, nursing homes, government entities and other health care providers] — may elect to “reimburse” the Michigan Unemployment Insurance Agency (UIA) for all benefits actually paid to claimants during the year, instead of paying an unemployment payroll tax. When an employer elects reimbursing status, its unemployment liability is determined by actual benefits received by claimants — the UIA charges the reimbursing employer one dollar for each dollar paid to the claimant. If there are no benefits charged to the reimbursing employer, then the reimbursing employer pays nothing to the UIA. As a reimbursing employer, your organization clearly has a strong interest in protesting unsubstantiated and questionable claims, and has a strong incentive to implement methods and techniques that can reduce unemployment liability exposure. "For-profit" employers (and "non-profit" employers who do not elect reimbursing status) contribute to the state unemployment compensation fund through a state payroll tax. The employer's payroll is taxed each calendar quarter. The tax ranges between one percent (.1%) and ten percent (10%) on the first $9,500 of each employee's annual wages. The contributing employer's actual tax rate fluctuates with the number of unemployment compensation claims paid during the previous five years (or 20 quarters) and the amount of monetary reserves the contributing employer has built up in the state unemployment compensation fund. Increased claim activity generally results in a higher annual payroll tax rate for the contributing employer. 3 MHASC UNEMPLOYMENT COMPENSATION PROGRAM NOTICE TO THE EMPLOYEE — UA FORM 1711 The Michigan Unemployment Insurance Agency’s Administrative Rules [R 421.204] require that all separated employees be provided an “Unemployment Compensation Notice” [UA Form 1711]. The notice indicates the employer’s name, address and UA account number, and instructs the employee on when to report to the Unemployment Insurance Agency. The employee presents the notice to the Agency upon filing an unemployment claim The notice must be provided to the employee at the time of hire, during employment, or prior to the last day of work.1 The MHASC Unemployment Compensation Program recommends that the notice form be provided to each employee at the time of separation, but not later than the last day of work. The Michigan Unemployment Insurance Agency can assess a monetary penalty for failing to provide the notice to separated employees. The form is available by contacting MHASC Unemployment Compensation Program, or can be accessed on the internet at http://www.michigan.gov/documents/ua_1711_3844_7.pdf.2 The completed notice form is always included in the “Unemployment Compensation Information” packets prepared by the MHASC Unemployment Compensation Program — see the checklist on page 19 of this document. Please note that the Agency does allow employers to give notice in a format other than actual use of Form 1711. The notice must provide comparable information and should be pre-approved by the Agency — the UCP can assist you in drafting a custom-designed comparable notice that is pre-approved by the Agency. Please contact the UCP for more information concerning the issuance of UA Form 1711. 1 To ensure immediate compliance, you may want to include Form 1711 in a payroll mailing to cover all current employees and implement procedures to present this document to all new employees at the time of hire. If you plan to give notice to all employees, be sure to include procedures for providing notice to your employees currently on leave of absence and your oncall/contingent employees. 2 If you prepare UA Form 1711 on your own, be sure to list the MHASC Unemployment Compensation Program has your organization’s address of record: c/o MHASC Unemployment Compensation Program, 6215 W. St. Joseph Hwy., Lansing, MI 48917. Otherwise, the UIA may mail all claim documents, notices, determinations, and decisions directly to you. 4 MHASC UNEMPLOYMENT COMPENSATION PROGRAM SEPARATION PAYMENTS: SEVERANCE PAY AND SALARY CONTINUATION Prior to April 2002, most post-separation payments [such as severance pay and salary continuation] had no affect on a claimant’s eligibility to collect unemployment benefits. On April 26, 2002, Governor Engler signed a bill that amended the Michigan Employment Security Act. One significant change affected the handling of severance pay and salary continuation. Now, amounts received by employees as severance pay or salary continuation will be treated as earned wages, and can be used to offset the claimant’s weekly benefit amount. As such, a claimant receiving severance pay or salary continuation will have their weekly benefit amount reduced. Please note, however, that there is one major issue with regard to the payment of severance pay and salary continuation — it involves the timing of the payments: Lump Sum Payment: If the severance payment or salary continuation is made in a lump sum, then it will only affect the unemployment clam in the week actually paid — for example, a six week lump sum severance payment will only impact one week of unemployment benefits. This outcome can only be avoided by specifically “allocating” the payment. When lump sum payments are made for severance or salary continuation, we recommend that you specifically allocate the payment over a designated period of time. The allocation process must meet very specific guidelines — for example, (a) written notice must be provided on or before the last day of work, (b) the notice must indicate the specific dates of the allocation period, (c) the notice must indicate the amount allocated each week, and (c) it must indicate that the payment will affect the employee’s eligibility for unemployment benefits. For an example of a proper written allocation notice of a lump sum payment, please see the example on page 8 — “Allocating Severance Pay and Salary Continuation” [also, see pages 14 and 15 for additional examples] 5 MHASC UNEMPLOYMENT COMPENSATION PROGRAM Periodic Payments: If severance or salary continuation payments are made periodically over a period of time, then an allocation notice may still be required — especially if the payments will be made on regular pay cycles. Again, severance pay and salary continuation will only affect the unemployment claim in the week actually paid — if payments are made on two-week pay cycles, then the employee will receive unemployment every other week, and severance every other week. As such, it is important for employers to make specific written allocation of the payments to cover all weeks in the severance pay or salary continuation period. See page 7 for an example of a properly structured allocation notice for periodic payments — “Allocating Severance Pay/Salary Continuation” [also, see pages 14 and 15 for additional examples]. Caution — Review, Future Litigation, and Judicial Interpretation: Since the April 2002 law change, this new provision involving severance pay and salary continuation are currently the subject of litigation. As such, we urge you to consult with the MHA Unemployment Compensation Program prior to implementing workforce reductions that offer severance pay or salary continuation.3 Since the technical requirements surrounding this option are strictly enforced by the state, the MHASC Unemployment Compensation Program will assist you in preparing the appropriate documents — but it is important that we get advance notice of your workforce restructuring plans. Please contact the MHASC Unemployment Compensation Program for more information concerning the payment of severance or salary continuation. Most importantly, please forward your final draft of the allocation letter to the MHASC Unemployment Compensation Program for review and comment. 3 With regard to severance pay and salary continuation, there is one other option for employers to consider. One method for reducing unemployment liability is to contractually reduce the amount of severance or salary continuation if unemployment benefits are collected during a period of severance pay or salary continuation. For example, some organizations include language into their severance agreements allowing the employer to reduce the severance pay by the amount of unemployment benefits collected 3: Employees who apply for and collect unemployment benefits during the severance period will have their severance payments reduced dollar-for-dollar based on the unemployment benefits paid by the Michigan Unemployment Insurance Agency. This will apply during the entire severance period. Employees have the right to file an employment claim with the Michigan Unemployment Insurance Agency at any time. 6 MHASC UNEMPLOYMENT COMPENSATION PROGRAM PROPOSED LANGUAGE FOR ALLOCATING SEVERANCE PAY OR SALARY CONTINUATION Example One [Severance Paid on Regular Pay Periods After Separation]: This is an example letter for properly allocating severance which will be paid on regular pay cycles after the date of separation [ie: every two weeks]. If you have any questions, please call our office to obtain clarification. We recommend that you forward your final draft of this letter to our office for review and comment. May 31, 2005 Dear Ms. Jones: In connection with your separation from employment, you will receive payments for severance pay. Severance payments will be made at the end of each pay period. For the purpose of unemployment compensation, the payments are allocated over a specific period of time. A breakdown of the payments and the allocation period is listed below: Hourly Rate: $12.00 per hour Weekly Allocation $480.00 Severance Pay: 80 hours [2.0 weeks] Allocation Dates: June 1, 2005 – June 14, 2005 Please be advised that the allocated severance payments may render you ineligible for unemployment compensation during the specified allocation period. You do, however, have the right to file for unemployment compensation after your separation. Acknowledgement of Receipt: Human Resources Cc: Date Employee Date Human Resources MHASC Unemployment Compensation Program 7 MHASC UNEMPLOYMENT COMPENSATION PROGRAM PROPOSED LANGUAGE FOR ALLOCATING SEVERANCE PAY OR SALARY CONTINUATION Example Two [Severance Paid in a Lump Sum at the Time of Separation]: This is an example letter for properly allocating severance pay that is paid in a lump sum on or near the date of separation. If you have any questions, please call our office to obtain clarification. We recommend that you forward your final draft of this letter to our office for review and comment. May 31, 2005 Dear Ms. Jones: In connection with your separation from employment, you are receiving a lump sum payment for severance pay. For the purpose of unemployment compensation, this payment is being allocated over a specific period of time. A breakdown of the payment and the allocation period is listed below: Hourly Rate: $12.00 per hour Weekly Allocation $480.00 Severance Pay: 80 hours [2.0 weeks] Allocation Dates: June 1, 2005 – June 14, 2005 Please be advised that the allocated severance payment may render you ineligible for unemployment compensation during the specified allocation period. You do, however, have the right to file for unemployment compensation after your separation. Acknowledgement of Receipt: Human Resources Cc: Date Employee Date Human Resources MHASC Unemployment Compensation Program 8 MHASC UNEMPLOYMENT COMPENSATION PROGRAM USING “SUPPLEMENTAL UNEMPLOYMENT BENEFITS” TO REDUCE THE “TAX COST” OF SEVERANCE PAYMENTS There is a method for reducing the tax cost or expense of severance payment programs by offering “supplemental unemployment benefits” to employees. The expense reduction involves FICA and Medicare taxes — supplemental unemployment benefits are not subject to FICA and Medicare taxes. Therefore, an employer can significantly reduce the cost of separation payments by eliminating the “tax cost” [FICA and Medicare] that is generally assessed on separation payments by paying supplement unemployment compensation. This is an option that your organization should explore given the magnitude of its potential workforce reduction and reorganization. The MHASC Unemployment Compensation Program can provide you with more information about this particular concept and provide resources for implementing this strategy. PAYMENT IN LIEU OF NOTICE Another type of post-separation payment that may affect a claimant’s unemployment claim is PAYMENT OF WAGES IN LIEU OF NOTICE (PILN)4. PILN will delay the claimant's eligibility to collect unemployment benefits during the notice period. Before the Michigan Unemployment Insurance Agency (UIA) will treat monies paid as PILN, very specific requirements must be satisfied. An employer cannot simply label separation payments as PILN and expect to delay a claimant's eligibility to collect unemployment benefits. In order for separation payments to qualify as PILN, an employer must satisfy the following requirements: 1. The employer must have an established policy or practice giving employees advance notice of a pending separation. If the organization is subject to providing notice under the WARN Act, then wages paid during that notice period will be considered PILN. 2. Payment of wages must be made “in lieu of” notice. 3. The payment of wages in lieu of notice will be carefully reviewed by the UIA to determine if the payment is something other than PILN. This includes amounts paid for notice pursuant to the Workers’ Adjustment and Retraining Notice Act [WARNA Notice] 2 9 MHASC UNEMPLOYMENT COMPENSATION PROGRAM If a payment constitutes PILN, the claimant’s eligibility to collect unemployment benefits may be delayed. During the period that wages are paid in lieu of notice, the claimant will be held ineligible to collect unemployment benefits because the payments are treated as earned wages or remuneration. Below is an example of how the payment of wages in lieu of notice may affect a claimant’s eligibility for unemployment benefits: If an employee is given two weeks notice of a pending separation pursuant to the employer's “notice policy,” the employee will receive pay for eighty (80) hours of wages on his/her last day of work. The payments will cover the period of July 1, 2005 through July 14, 2005. Assuming that proper notice of separation is given to the employee, the UIA will treat the payments as PILN and hold the employee ineligible to receive unemployment benefits until July 15, 2005. After July 15, 2005, the employee will be entitled to collect up to 26 weeks of unemployment benefits. One final note regarding this type of payment: The payment of wages in lieu of notice should be paid in total on or before the last day of the calendar quarter in which the employee last works. Making the payments prior to the end of the calendar quarter will reduce your future unemployment exposure on this separation. 10 MHASC UNEMPLOYMENT COMPENSATION PROGRAM ALLOCATING ACCRUED VACATION AND SICK TIME Your organization can also delay an employee’s eligibility for unemployment benefits by properly “allocating” accrued vacation time and accrued sick time. If a claimant finds a job during the delay period or before benefits are exhausted, then your organization will realize a direct savings on unemployment liability. This technique often results in significant savings for employers. Attached is a sample notice with language that “allocates” payment for accrued vacation time. It is important to remember that the allocated payment notice must be provided to the employee and the union or collective bargaining agent on, or before, the employee’s last day of work. Posting notice of the allocation policy in an area frequented by employees is also recommended. When an allocation is implemented, we also suggest that the employee sign and date a “file copy” of the notice, in case proof of receipt is needed at a later date. Payment of the accrued vacation time can be paid in a lump sum or in periodic payments after the last day of work [on regularly scheduled paydays] — but should be made no later than the last day of the calendar quarter in which the separation occurs.5 Each employee will have different amounts of accrued vacation hours — as such, each notice will have to be individually calculated because each employee will have different allocation periods. Also, keep in mind that for unemployment purposes a “week” runs from Sunday through Saturday. There are very technical requirements imposed by the Agency for properly allocating vacation payments. We recommend that you contact us: (1) prior to implementing this concept; (2) if you intend to amend your current policies or past practices to accommodate this concept; or (3) if application of this concept involves a significant number of unemployment claims. We will review your policies, your notice letter, and your posted notice to ensure compliance with the Agency’s strict requirements. 5 If your organization also allocates accrued sick time, then special rules apply which may affect the allocation of accrued vacation time. Contact the MHASC Unemployment Compensation Program for details and more information. 11 MHASC UNEMPLOYMENT COMPENSATION PROGRAM Accrued sick time can also be allocated — but will only affect the unemployment claim in the week that the allocated sick time is actually paid. Therefore, to maximize the impact on an unemployment claim, the accrued sick time must be paid in weekly payments after the last day of work. If accrued sick time is paid in a lump sum, then there will be an impact on the unemployment claim for only the week that lump sum payment was made. Since the technical requirements surrounding this option are strictly enforced by the state, the MHASC Unemployment Compensation Program will assist you in preparing the appropriate documents — but it is important that we get advance notice of your workforce restructuring plans. Please contact the MHASC Unemployment Compensation Program for more information concerning the payment of severance or salary continuation. Most importantly, please forward your final draft of the allocation letter to the MHASC Unemployment Compensation Program for review and comment. One final note regarding these types of payments: The payment of accrued vacation time and accrued sick time should be paid in total on or before the last day of the calendar quarter in which the employee last works. Making the payments prior to the end of the calendar quarter will reduce your future unemployment exposure on this separation. Examples of three “notice” letters are found on the next pages. 12 MHASC UNEMPLOYMENT COMPENSATION PROGRAM PROPOSED LANGUAGE FOR ALLOCATING ACCRUED VACATION AND SICK PAY Example One [Vacation Allocation Only]: This is an example letter for properly allocating accrued vacation pay. The payment of the accrued vacation pay can be paid in lump sum or on regularly scheduled pay dates. If you have any questions, please call our office to obtain clarification. Also, we recommend that you forward your final draft to our office for review and comment. June 30, 2005 Dear Mr. Jones: In connection with your separation from employment, you will receive payment for your accrued vacation time. This payment will be made in one check totaling $XXX.XX 6. For purposes of unemployment compensation, this payment will be allocated over a specific period of time. A breakdown of the payment and the allocation period is listed below: Total Hours of Accrued Vacation Time: 160 hours [4.0 weeks] Hourly Rate: $12.00 per hour Weekly Allocation $480.00 Allocation Period: July 1, 2005 – July 28, 2005 Please be advised that allocated vacation payments may render you ineligible for unemployment compensation during the specified allocation period. You do, however, have the right to file for unemployment compensation after your separation. Acknowledgement of Receipt: Human Resources Cc: 6 Date Employee Date Human Resources MHASC Unemployment Compensation Program Collective Bargaining Unit [if applicable] Lump sum payment is optional. Payments can be made on regularly scheduled pay periods. 13 MHASC UNEMPLOYMENT COMPENSATION PROGRAM Example Two [includes vacation allocation, notice pay, sick pay, and severance pay]: This is an example letter for paying notice pay, accrued sick time and properly allocating accrued vacation pay. The payment of notice pay, accrued vacation pay and severance pay can be paid in lump sum or on regularly scheduled pay dates. The payment of sick time will impact the unemployment claim only in the week that the payment is actually made — if a lump sum payment is made, then only one week will be affected; if payments are made weekly, then each week will be affected. Since this is a very technical area and strictly enforced by the Michigan Unemployment Insurance Agency, you should contact our office for full consultation and to obtain clarification on all requirements. Again, we recommend that you forward your final draft to our office for review and comment. June 30, 2005 Dear Ms. Jones: In connection with your separation from employment, you will receive the following payments: payment of wages in lieu of notice, payment of accrued sick time, payment for accrued vacation time, and severance pay. These payments will be made on your last day of work and at the end of each pay period. For purpose of unemployment compensation, these payments are allocated over specific periods of time. A breakdown of the payments and the allocation periods are listed below: Hourly Rate: $12.00 per hour Weekly Allocation $480.00 Accrued Sick Time: Allocation Dates: 40 hours [1.0 week] July 1, 2005 – July 7, 2005 Total Hours Notice Pay: Allocation Dates: 80 hours [2.0 weeks] July 8, 2005 – July 28, 2005 Total Hours of Accrued Vacation Time: Allocation Period: 160 hours [4.0 weeks] July 22, 2005 – August 18, 2005 Total Hours of Severance Pay: Allocation Dates: 120 hours [3.0 week] August 19, 2005 – September 3, 2005 Please be advised that each of these allocated payments may render you ineligible for unemployment compensation during the specified allocation period. You do, however, have the right to file for unemployment compensation after your separation. Acknowledgement of Receipt: _ Human Resources Cc: Date Employee Date Human Resources MHASC Unemployment Compensation Program Collective Bargaining Unit [if applicable] 14 MHASC UNEMPLOYMENT COMPENSATION PROGRAM Example Three [includes severance pay and accrued vacation pay]: This is an example letter for properly allocating severance pay and accrued vacation pay. The payments can be made in a lump sum or on regularly scheduled pay dates. Since this is a very technical area and strictly enforced by the Michigan Unemployment Insurance Agency, you should contact our office for full consultation and to obtain clarification on all requirements. Again, we recommend that you forward your final draft to our office for review and comment. June 30, 2005 Dear Ms. Jones: In connection with your separation from employment, you will receive your accrued vacation time and payments for severance pay. For the purpose of unemployment compensation, the payments are allocated over a specific period of time. A breakdown of the payments and the allocation period is listed below: Weekly Allocation: $650.00 Severance Pay: 400 hours [10.0 weeks] Accrued Vacation: 122 hours [3.0 weeks] Severance Allocation Dates: July 1, 2005 – September 8, 2005 Vacation Allocation Dates: September 9, 2005 – September 29, 2005 Please be advised that the allocated severance payments and accrued vacation pay may render you ineligible for unemployment compensation during the specified allocation period. You do, however, have the right to file for unemployment compensation after your separation. Acknowledgement of Receipt: Human Resources Cc: Date Employee Date Human Resources MHASC Unemployment Compensation Program Collective Bargaining Unit [if applicable] 15 MHASC UNEMPLOYMENT COMPENSATION PROGRAM SPECIAL NOTE ON PAYMENT OF NOTICE PAY, VACATION PAY AND SEVERANCE PAY: The UCP recommends that you pay all amounts for accrued PTO and/or notice pay by the end of the calendar quarter in which the employee is separated. For example, if a separation occurs on June 15th, then payment for accrued vacation time and/or notice pay should be actually issued on or before June 30th. Payments for accrued vacation pay and notice pay are considered “wages” for the purpose of establishing an unemployment claim. If any amounts are paid after the current calendar quarter, those payments extend your potential liability on unemployment claims filed in the future by the employee. Severance pay is not considered "wages" and is not required to be paid by the end of the current calendar quarter. But there is another important issue with severance pay — since severance pay is not considered “wages,” you need to make sure that severance payments do not appear on future wage reports to the Unemployment Insurance Agency [UIA]. As you know, your organization reports each employees’ wages to the UIA at the end each calendar quarter. Again, you need to make sure that severance pay is not reported as “wages” to the UIA on future reports. If severance is reported as “wages”, those amounts may be used to establish a claim in the future. Although the UCP can protest the use of severance to establish future unemployment claims, we may have to go to through several appeals and go a hearing on that issue — which is avoidable by not reporting severance as wages to begin with. Please contact the UCP for clarification on this issue or if you have any questions. 16 MHASC UNEMPLOYMENT COMPENSATION PROGRAM EARLY RETIREMENT AND PAYMENT OF RETIREMENT BENEFITS Voluntary resignations resulting from buy-out plans, incentive plans, and offers of early retirement may disqualify an employee from receiving unemployment benefits altogether. This is another area of unemployment compensation that is quite technical, and we encourage you to consult with us in advance of implementing these types of programs. The authoritative Michigan Court of Appeals case that addresses this issue in more detail is McArthur v Borman’s, 200 Mich App 686 (1993). When early retirement is offered with some type of monetary incentive, the employee will generally be disqualified from receiving unemployment benefits under the voluntary leaving provision of the Michigan Employment Security Act. It is important to note that this applies only to the situation where the employee voluntarily elects to accept the early retirement offer. When employees are involuntarily separated from employment [lay-off], they are generally entitled to unemployment benefits. If, however, the employees are offered payment of their accrued retirement benefit, then the unemployment claim may be affected. The impact on the unemployment claim is an “off-set” on the weekly unemployment benefit amount [up to $362 per week]. The “off-set” is the weekly value of the actual retirement benefit received, or the weekly value of an anticipated monthly annuity payment under the plan. Although there are conflicting interpretations between the Michigan Unemployment Insurance Agency, the Michigan Employment Security Board of Review, and Michigan’s appellate courts, this concept may apply to those employees who are involuntarily separated and roll their lump sum retirement benefits into a qualified Individual Retirement Account [IRA]. The “IRA roll-over” issue is currently under consideration by the Michigan Supreme Court. 17 MHASC UNEMPLOYMENT COMPENSATION PROGRAM REFUSAL OF SUITABLE WORK Offering “suitable work” to an employee may also reduce your unemployment liability. If an employee refuses an offer of suitable work, the employee’s unemployment benefits are reduced by up to thirteen (13) weeks, and they cannot collect the remaining benefits for an additional thirteen (13) weeks. This provision is only effective when an employee refuses an offer of suitable work — but, each element must be satisfied. Under the MES Act, suitable work is determined by weighing the following factors: (1) the degree of risk involved to an individual's health, safety, and morals; (2) the individual's physical fitness; (3) prior training; (4) the individual's prior work experience; (5) the individual's prior earnings7; (6) prospects for securing local work in the claimant's customary occupation; and (7) the distance of the available work from the claimant's residence. A claimant may only refuse an offer of suitable work for good cause to avoid the partial disqualification. Good cause for refusing an offer of suitable work is determined by reviewing the factors listed above and is determined on a case-by-case basis. The MHASC Unemployment Compensation Program recommends that offers of suitable work be made in writing. Below is a check list of issues to consider when making the offer: 7 1. Put the offer of employment in writing (include the rate of pay, shift, etc). 2. Attach a job description to the written offer and include a statement that training will be provided, if appropriate. 3. Include important information that may establish that the offer is for “suitable” work — for example: provide notice that training will be available, identify all licensure or education issues, indicate whether the employer is prepared to make any necessary or special accommodations, etc. 4. Specifically state the date and time the offer will expire. Also, indicate that a failure to respond by the stated deadline will be considered a refusal of the offer and will result in an automatic withdrawal of the offer. The pay rate that is considered "suitable" is 70% of the gross pay rate before unemployment. 18 MHASC UNEMPLOYMENT COMPENSATION PROGRAM 5. Give the claimant the name and phone number of the person they should contact to accept or decline the offer. Also, give the name and phone number of an alternate contact person in case the primary contact person is not available when the claimant responds. 6. Personally present the written offer of employment to the claimant, or send the written offer by mail (with return receipt requested). Offers made by telephone should be confirmed in writing and mailed (with return receipt requested) to the claimant shortly after the offer is made. 7. Provide the claimant a reasonable time to consider the position offered and a reasonable time to respond. If the time period expires and you have not heard from the employee, then send a letter (with return receipt requested) indicating that the offer is being considered refused and withdrawn for the reason that the employee failed to respond in a timely manner. 8. Allow the claimant an opportunity to ask questions and inquire about the specifics of the offered employment — this is especially important if the offer work is in different department, requires new skills, requires the revitalization of previously used skills, etc. 9. If a claimant refuses an offer of suitable work from your organization, be sure to obtain the reason for the refusal. Upon receipt of the reason, verbally repeat and confirm the reason provided by the employee. Document the refusal date and reason provided. If it is a reason that can be accommodated, then you consider proper accommodation action [ie: later start time, specialized training, etc.]. Promptly send a letter confirming the refusal to the employee. 10. Be prepared to offer and provide basic training or orientation to the claimant upon acceptance of the offered employment. 11. AND MOST IMPORTANTLY: If an offered position is refused or if unusual circumstances arise, please contact the MHASC Unemployment Compensation Program immediately. The MHASC Unemployment Compensation Program will then contact the UIA and file the appropriate protest. Unless you contact us, it is unlikely that the UIA will ever learn of the situation and we will not be able to seek a disqualification from unemployment benefits. 19 MHASC UNEMPLOYMENT COMPENSATION PROGRAM YOUR ORGANIZATION Workforce Restructuring Checklist of Unemployment Compensation Issues 1. Arrange meeting with the HR staff and the MHASC Unemployment Compensation Program to explain the unemployment compensation process and the handling of special payments [ie: allocated vacation pay, payment in lieu of notice, severance off-set, etc.]. 2. Decision: How to handle special payments in conjunction with separation, which may have an impact on unemployment claims? The special payments include: severance pay, salary continuation, accrued vacation time [a/k/a: PTO, CTO, etc.], accrued sick time, payment of wages in lieu of working notice, retirement benefits, or other related separation payments. This is a subject that must be carefully examined early in the decision-making process. It is highly recommended that you seek specific advice, consultation, and document review from the MHASC Unemployment Compensation Program prior to final decision-making and prior to issuing allocation notices to employees. 3. Decision: Provide “Unemployment Compensation Information” packets to affected employees? Note: These packets are prepared by MHASC Unemployment Compensation Program and include UIA Form 1711 [example packet can be provided]. 4. State Requirement: Provide UA Form 1711 to each affected employee [contact the UCP to obtain this form — which will be tailored for your specific organization]. 5. Decision: Arrange group meetings with affected employees to discuss unemployment claims? [conducted by MHASC Unemployment Compensation Program staff] 6. Discuss with Human Resources about the exchange of employment and wage information to MHASC Unemployment Compensation Program for newly filed claims. 7. Contact Payroll Department to discuss transmission of wage information for new claims — most recent six calendar quarters. Remove severance payments from future UIA wage reports. 8. Contact Finance Department to discuss potential unemployment liability and to estimate potential liability: Emphasize that your organization is a “reimbursing” employer with the Michigan Unemployment Insurance Agency. Liability will begin in the calendar quarter of lay-offs and may continue through the following four calendar quarters. Highest quarters will be first and second after layoff. Contact MHASC Unemployment Compensation Program for more information: Neil A. Mac Vicar, Vice President Direct Dial Telephone: (517) 886-8331 Cell Phone: (517) 749-2283 E-mail: nmacvicar@mha.org NAM/UC/SHARED/ALLOCATEDPYMTS/MASTER/505 20