SKYWAYS AVIATION TRAINING INSTITUTE Overview Skyways Aviation Training Institute is fully registered by Ministry of Higher Education Science and Technology as a tertiary training institute offering professional training from certificates diplomas and advanced /Higher Diploma. The main aim was produce young professional in Aviation, Travel and Tourism Sectors with the necessary skills and knowledge necessary for excellent performance in the Global job market. The institute therefore toils to ensure that it release only the best into the market, professional that are all –round, focused, dedicated to succeed both in their personal lives as well as their career fields. With tourism being the major income earner for the country and the entire world, Skyways Aviation Training Centre offers a several courses in the relevant fields such as:-; Diploma in Travel and Tourism Management Diploma Tour guiding and administration Diploma in Air hostess/cabin crew Diploma in Cargo and Airport operations Diploma in Tour operations and management Diploma Flight Dispatch operations These courses form the back bone of the institute. To date, over 2500 graduates from this areas have secured employment in the major travel and tourism firms, agencies and airlines within and outside the country. With time, due the demand required in business management skills, the Business department was introduced. The Business Department trains individuals to attain the finer skills and modern practices essential for any business to achieve its goal and objectives. Some of the key courses in this department are: Business management and administration Public relations and Customer care Human resource management Sales and marketing Also of important is Entrepreneurship Management course that is offered free and compulsory to all our students. This course meant to equip them with skills on how they can start, run and manage their own business. This is in line with the college mission to produce not only employees but also employers. With time other courses such as Hotel and Hospitality Management, Accounting, Mass Communication and Journalism, Information Technology and Foreign Languages were introduced. In fact, students can take up to two foreign languages free of charge and get to learn computer packages. These are essential in the communication world. All this certificate, diploma and advanced diploma are examined by internationally recognized examining bodies such as:- 1. The International Air Transport association-IATA 2. Universal Federation of Travel agents association-UFTAA 3. The Institute of Commercial Management-ICM 4. Kenya National Examination Council-KNEC 5. City and Guilds This ensures that our students are able to get international standards in training thus enabling them to complete and work anywhere in the world. The institute also liaises with other stakeholders in various fields relevant to our courses to offer field educational trips and attachments for our students. This enables to acquaint themselves with the practical aspects of the job industry, hence our vision; to satisfy market demands of effective and skilled personnel for quality services. STAFF The institute is managed by the Board of directors headed by the Director of studies. The day to day activities are overseen by principal assisted by the administrator and a competent team of qualified and experience lecturers. The institute currently has a total population of nine full time lecturers and 4 part time lecturers who handle the academic matters and three administrative fulltime staff members. Our staff members are the strength of our success and therefore we strive to recruit and retain the best to ensure that our students are comfortable both in and outside classes. STUDENTS Our student’s body comprises of all ages of both local and international students who are thirsty for knowledge. Our enrollment cuts across all tribes and regions in Kenya as well as forms other east African countries. We respect all cultures and religions therefore making skyways Aviation training Institute a comfortable learning institution for all. Our learning is students centered where the focus is on the students. We emphasize on identification of Skills and talents in our students and help them how them how explore the potential already within. All our learning sessions are practical based during and after sessions. We arrange for industrial attachment from major Companies such as Tour Companies, airlines, Travel agencies, Media House Hotels and Lodges. This is made to equip ours students with practical knowledge to compliment the rhetorical knowledge attained in class. Other activities include sports and academic trips to enhance learning. Our sponsorship program makes it possible for those students who were not very sure of getting Tertiary college education to realize the goals and objectives. We partner with other organizations such as churches; Non Governmental organizations to make this program, infact majority of our students are on a sponsorship program successful. Students I need of sponsorship are advised to make formal application to the Director of Studies. VISION:To be the industry leader, a success attributed to passion and commitment in offering quality professional and affordable training in Tourism, Hotel and Business Management sectors in line with realization of Vision 2030 for the youth of this nation and beyond. MISSION:To inspire students and enable them to explore the highest level of their desires and abilities in their areas of professionalism. To empower trainees with real appreciation for careers in their areas of specialization and entrepreneurship while continuously keeping in touch with the new markets trends. OUR VALUES:As a training institute, we have put high standards of performance and delivery of our programs for student’s satisfaction and our examiners. Our core values are Integrity, Training excellence in aviation and Entrepreneurship in training OUR MOTTO:Sky is the limit 1. SCHOOL OF TRAVEL AND TOURISM MANAGEMENT-IATA/UFTAA 1. Diploma in Travel and Tourism-Foundation Course Contents Course Contents The business environment of the travel and tourism industry Geography in travel planning Travel formalities Land transport-Rail 1 Land transport-car and camper Hotels and other accommodation Water and other accommodation Water transport-ferry Tour packages 1 Air transport essentials Customer service Technology in the travel industry 1 Airfares and Ticketing 1 Electronic Booking Tools 2. Diploma in Travel and Tourism-Consultants-IATA/UFTAA Course Contents: Geography in travel planning 2 Land transport-Rail 2 Land transport-Bus and Coach Accommodation(other than hotels) Water transport –Cruises 2 Tour packages 2 Law and regulations 1 Selling skills Airfares and ticketing2 Tour Operations and Management 1 3. Diploma in Travel and Tourism-Management Course-IATA/UFTAA Course Contents: Management skills 1 Negotiations skills Tour packages 3-Special interest tours Meeting, incentives, conferences and exhibitions Administration and accounting Marketing 1 Technology in the travel industry 2 Culture and Society Tour Operations and Management 2 4. Diploma in Travel and Tourism operations ICM/ KNEC Course Contents Introduction to Tourism and tour operations Touristic geography Professional techniques in tour Guiding Culture and society of East Africa Tour planning, pricing and costing Tourism destinations and attractions in East Africa Common wildlife communities and their habitats Touristic circuits Wildlife conservation in conflict with human interest Qualities and attributes of a good Tour guide Travel and tourism Foundation Course Travel and Tourism consultant Course 6. Diploma in Tour Guiding and administration Course Contents Introduction to Tourism and tour Guiding Touristic geography Professional techniques in tour Guiding Culture and society of East Africa Tour planning, pricing and costing Tourism destinations and attractions in East Africa Common wildlife communities and their habitats Touristic circuits Wildlife conservation in conflict with human interest Qualities and attributes of a good Tour guide Travel and tourism Foundation Course Travel and Tourism consultant Course 7. Diploma in Airline Cabin-Crew/ Air Hostess-IATA/UFTAA Course Contents: Introduction to cabin crew profession Landing the job Cabin crew health lifestyle Introduction to aviation industry Introduction to air craft and aviation familiarization World airport codes and airline codes Introduction to crew resource management Customer service and relations Managing passenger interactions Safety and emergency procedures Medical emergencies and medical training Introduction to dangerous good Aviation security Introduction to airline catering and food service General Travel knowledge Air fares and Ticketing 1&2 8. Diploma in Tourism & Business studies –ICM Course contents Diploma in Travel &Tourism-part 1 Characteristics of world Destinations Fundamentals of hotel & catering industry Numeracy & statistics Retail Travel operations Structure of Travel &Tourism Diploma in Tourism and Business Studies-Part 2 Accounting Business Management & Administration Management of Travel &Tourism Operations Tour Operations Tourism Marketing & Promotion Advanced Diploma in Tourism & Business Studies-part 3 Economics for Business Hospitality Management Management Theory & Practice Tourism & the Environment Travel & Tourism Development 3. SCHOOL OF HOTEL AND CATERING MANAGEMENT - (ICM/KNEC Diploma in Hotel and Catering Management Course Contents 1. Diploma in Hotel & Catering Supervision-Part 1 Fundamentals of the Hotel & Catering Industry Housekeeping & Accommodation Studies Restaurant Services Front Office Operations & Administration Food & Beverage Management Customer Services (New) Diploma in Hospitality Management-Part2 Hotel and Catering Law Accounting, Purchasing & Cost Control The Human Resource in Hospitality Hospitality Management Marketing for Hospitality & Tourism Advanced Diploma in Hospitality Management-part3 Strategic Management in Hospitality Economic & Hospitality Organizational Behavior & Hospitality Management Environmental Management in the Hospitality Industry 2. Diploma Food & Beverage Management Course contents Introduction to Food & Beverage Management: Food & Beverage Outlets The Meal Experience Food Menus & Beverage Lists An Overall View of Food & Beverage Control Financial Aspects Purchasing Receiving, Sorting & Issuing Food & Beverage Production Food & Beverage Service Methods Food & Beverage Production Control Food Controlling Beverage Control Revenue Control - Control Systems - Operating Ratios Food & Beverage Management in Fast Food & Popular Catering Food & Beverage Management in Hotels & Quality Restaurants Food & Beverage Management in Function Catering 3. Diploma in food and Beverages Services Course contents Food and Beverage service areas and equipments Food and Beverage service industry Menu Knowledge and accompaniments Beverages-Non alcoholic and alcoholic Food and beverage service sequences Service of Breakfast and afternoon tea Specialized forms of service Functions catering Supervisory aspects of food and beverage service 4. Diploma in Front Office Operations & Administration Course contents Advanced Bookings Check-In & Related Issues Guest Accounting Security Hospitality Social Skills Sales Marketing Aspects Tariffs Yield Management, Groups etc Control Staffing & Equipment 5. Diploma in Housekeeping & Accommodation Studies Course contents Housekeeping Cleaning Room Interiors 6. Diploma Marketing Hotel & Catering Services Course contents Introduction to Hospitality Marketing Marketing Planning & Strategy Identify Customer Needs Marketing & Sales Methods Sales Skills & Techniques The Concept & Practice of In-House Selling 4. SCHOOL OF INTERNATIONAL BUSINESS MANAGEMENT STUDIES Diploma in Human Resource Development- ICM / KNEC Course Content: 1. Diploma in Human Resource Development-Part Business Law Business Management & Administration Human Resource Management Practices and Policies International Business Communications Advanced Diploma in Human Resource Development-part 2 Employee Relations Human Resource Development Tools and Techniques Management Theory& practice Training & Development 2. Diploma in marketing, Advertising & Public Relations-ICM (UK) course contents Part 1 - Diploma in Marketing, Advertising & Public Relations. International Business Communications Marketing Advertising Public Relations Buyer Behavior & Consumerism Part2-Advanced Diploma in Marketing, Advertising & Public Relations- ICM Campaign Planning & Control Strategic Marketing Management Financial Management Management Theory& Practice 3. Diploma Marketing Management-ICM/ KNEC Course Contents Diploma in Marketing Management- part 1 International Business Communications Marketing Advertising Public Relations Quantitative Methods for Managers Advanced Diploma in Marketing Management-part 2 Marketing management Customer Services(New) Buyer Behavior & Consumerism Management Theory & Practice IT for Marketing Management Graduate Diploma in Marketing Management-part 3 International Marketing Financial Management Strategic Marketing Management Marketing Research Marketing Policy & Strategic (case study) 4. Diploma in sales Management & Marketing- ICM (UK) /KNEC (Kenya) Course Contents: Diploma in Sales & Marketing –part 1 Business Management & Administration Economics for Business International Business Communications Marketing Principles & Practice of selling Diploma in Sales Management & Marketing-part 2 Advertising Marketing Management Public Relations Quantitative Methods for Managers Sales & Sales Management 5. Diploma Purchasing & Supply Management-ICM (UK) Course Contents Part 1-Diploma in Purchasing & Supply. Negotiation Supply Chain Management Stores Management &Stock Control Quantitative Methods for Managers Customer Service(New) Part 2-Advanced Diploma in Purchasing & Supply. International Purchasing& supply Logistics Operations Chain Management Purchasing Strategies Purchasing & supply law 6. Diploma in Business Studies-ICM (UK) Course contents: Part 1-Diploma in Business Studies International Business Communications Business Management &Administration Marketing &Analyzing Information(Numeracy & Statistics) Marketing Principles (Marketing) Part 2-Diploma in Business Studies Accounting Techniques (Accounting) Economics for Business Introduction to Business Law(Business Law) Organization Behavior Part 3-Advanced Diploma in Business Studies Strategic Management in Theory & Practice-Strategic Management Marketing Planning & Decision Making-Marketing Management Theory & Practice of Human Resource Management-Human Resource Management Customer Services for Manager and Supervisors-Customer Service 7. Diploma in Business Management-KNEC (Kenya) module 1 Course contents: Communication skills Life skills Information communication technology Entrepreneurship Financial accounting Business finance Economics Human and public relations Elements of law Sales and marketing Module 2 Course contents Cost accounting Principles and practice of management Supply and transport management Quantitative techniques Commercial and administrative law Business plan Module 3 Course contents Managerial accounting Organization theory and behavior Human resource management and industrial relations Office administration and management. Research Methods 8. ACCOUNTS AND FINANCIAL MANAGEMENT DEPARTMENT KATC INTERMEDIATE (KASNEB) Financial account Introduction to law Entrepreneurship Principles of management Business mathematics KATC Final level (KASNEB) Course content: Financial accounting Fundamental of information technology Cost accounting Taxation Auditing CPA Part 1(Section) KASNEB Course contents Financial accounting Introduction to law Entrepreneurship CPA Part 1(section 1) KASNEB Course content: Economics Cost accounting Auditing & assurance 9. Diploma in Financial Services and Management-ICM (UK) Course Structure Accounting Investment-Products & characteristics Pensions Risk & Insurance Diploma in Financial Services and Management ICM-(UK) Economics for Business Financial management Investment-products & Analysis Quantitative methods for managers 10. Diploma in Office Practice Services and Administration-ICM (UK)/KNEC (Kenya) Course Structure Accounting Business Management & Administration Computer Appreciation & Applications International Business Communications Office procedures & Administration Customer services 4. SCHOOL OF JOURNALISM STUDIES Diploma in Journalism & Media Studies-Institute of Commercial Management-UK Course Structure Broadcast Journalism Newspaper reporting Sub-Editing Freelance & Feature writing Media law & Ethics Public Relation Photojournalism Customer services 5. SCHOOL OF SOCIAL STUDIES AND COMMUNITY DEVEJOPMENT 1. Diploma in Social Work and Community Development (KNEC) Module 1 Social work theory Introduction to community development Community based organization Communication skills Development economic Entrepreneurship Community capacity building and empowerment Information communication technology Module 2 Resource mobilization and fund raising Project management Advocacy lobbying HIV and AIDS and other pandemics Statistics Legal aspects in social development Resource Management Module 3 (part B are elective for Community development Transformation and social marketing Community development methodology Gender and development Social research project Community leadership 2. Diploma in social health management Part 1- certificate in HIV/AIDS Management HIV/AIDS Management 1 Community development Health and Nutrition education Population and Human management Dissertation Part 2-Diploma in HIV/AIDS management HIV/AIDS management 3 Project management UNAIDS policy , organization and initiatives Legal framework Dissertation 111 3. Diploma in beauty and Hair dressing 6. SCHOOL OF FOREING AND INTERNATIONAL LANGUAGES 1. Basic, intermediate and advance French 2. Basic, intermediate and advance Chinese 3. Basic, intermediate and advance German 4. Basic, intermediate and advance Italian 5. Basic, intermediate and advance Spanish 6. Basic, intermediate and advance English Diploma programs DURATION IN SEMESTER FEE PER EXAMINATION SEMESTER BODY SCHOOL OF TRAVEL AND TOURISM MANAGEMENT Diploma in Travel and tourism Foundation 3 semesters 22,000.00 IATA/UFTAA Diploma in Travel and tourism consultant 2 Semesters 22,000.00 IATA/UFTAA Diploma in Travel and tourism management 2 Semesters 22,000.00 IATA/UFTAA Diploma in Travel operations 2 Semesters 22,000.00 IATA/ICM/KNEC Diploma in Air hostess/Cabin crew 6 Semesters 25,000.00 IATA/UFTAA Diploma In Tour Guiding and admin 6 Semesters 25,000.00 IATA/ UFTAA Diploma in Tourism and Business studies 4 Semesters 22,000.00 ICM Ad Diploma in Tourism and Business studies 2 Semesters 15,000.00 ICM Diploma in airport operations 2 Semesters 22,000.00 IATA/ICM Diploma in Dangerous goods 6 semesters 22,000.00 IATA/FIATA Certificate in Aviation, Hospitality & Travel Management 4 semesters 18,000.00 ICM Diploma in Aviation , Hospitality & Travel Management 3 semesters 15,000.00 ICM Certificate in Aviation & Hospitality Services. 2 semesters 15,000.00 ICM Certificate in Airport Ground Services 2 semesters 15,000.00 ICM Diploma in Hotel and Catering Management 8 semesters 21,000.00 ICM Diploma in Food production 4 semesters 18,000.00 ICM Diploma in Food and Beverage Management 4 semesters 15,000.00 ICM Diploma in Front office operations and administration 3 Semesters 15,000.00 ICM Diploma in Food and beverage service 3 semesters 15,000.00 ICM Diploma in House keeping & accommodation studies 2 semesters 15,000.00 ICM Diploma in restaurant services 2 semesters 15,000.00 ICM Diploma in Business management 8 Semesters 15,000.00 ICM/KNEC Diploma in Human Resource Development 4 Semesters 15,000.00 ICM/KNEC Adv. Diploma in Human Resource Development 2 Semesters 15,000.00 ICM/KNEC Diploma in marketing , Advertising & public Relations 6 Semesters 15,000.00 ICM/KNEC Adv. Diploma in marketing , Advert & public Relations 2 semesters 15,000.00 ICM/KNEC Diploma in Marketing Management 4 semesters 15,000.00 ICM/KNEC Ad Dip in Marketing management 2 semester 15,000.00 ICM/KNEC Diploma in sales management and Marketing 4 semesters 15,000.00 ICM/KNEC Ad Diploma in sales management and Marketing 4 semesters 15,000.00 ICM/KNEC Diploma in customer service & Relations 2 semesters 15,000.00 ICM/KNEC Diploma in Community Development 8 Semesters 15,000.00 ICM/KNEC 2. SCHOOL OF HOTEL AND CATERING MANAGEMENT 3. SCHOOL OF BUSINESS MANAGEMENT Diploma in Purchasing and supplies Management. 4 semesters 15,000.00 ICM/KNEC Accounting studies KATC/CPA1 and 2 4 semesters 10,500.00 KASNEB Diploma in computerized clearing & forwarding. 4 semesters 15,000.00 ICM/KNEC Diploma in Banking & Microfinance 6 semester 15,000.00 ICM/KNEC Computer packages One month 10,500.00 ICM/KNEC Diploma information technology 6 semesters 15,000.00 ICM/KNEC Diploma in Graphic s & web Design 2 Semesters 15,000.00 ICM/KNEC Diploma in computer programming 2 semesters 15,000.00 ICM/KNEC GDS – Galileo & Amadeus systems 1 semester 12,000.00 IATA International Foreign Languages Per level Fees Basic, intermediate and advance French 2 semesters 12,000.00 KNEC Basic, intermediate and advance English 2 semesters 12,000.00 KNEC Basic, intermediate and advance ,German 2 semesters 12,000.00 KNEC / Basic, intermediate and advance Spanish 2 semesters 12,000.00 Languages Basic, intermediate and advance Italian 2 semesters 12,000.00 centers Basic, intermediate and advance English 2 semesters 12,000.00 6.SHORT COURSES AND WORKSHOPS DURATION Reg FEES EXAM Environmental Impact assessment skills Two weeks 1000.00 2500.00 Environmental Health and safety skills Two weeks 1000.00 2500.00 Occupational Health and safety Two weeks 1000.00 2500.00 Project Management skills Two weeks 1000.00 2500.00 4. SCHOOL OF INFORMATION COMMUNICATION 5. SCHOOL OF INTERNATIONAL LANGUAGES Health and Nutrition management Two weeks 1000.00 2500.00 Social health Management Two weeks 1000.00 2500.00 Customer care skills Two weeks 1000.00 2500.00 Counseling skills Two weeks 1000.00 2500.00 Sales and marketing skills Two weeks 1000.00 2500.00 Social Research Methods Two weeks 1000.00 2500.00 Peace, Conflict management and Reconciliation skills Two weeks 1000.00 2500.00 Effective leadership skills Two weeks 1000.00 2500.00 Disaster preparedness and Management skills Two weeks 1000.00 2500.00 Project proposal writing skills Two weeks 1000.00 2500.00 1. Admission requirements: - Copies of KCSE/Mock results, three recent colored passport size photographs and a copy of leaving certificate and make the following payments PAYABLE ONCE Students Identity card: - Kshs 500.00 College T-Shirt:- Kshs 600.00 WCK Card: - Kshs 100.00 Admission fee: - Kshs 1,000.00 non refundable Internal examination fees: - kshs 2000.00 Non refundable per course/level Caution fees: - Kshs 2000.00 Refundable 2. Tuition fees: - Tuition fees is paid per term and not on monthly basis as per our rules and regulations Skyways Aviation Training Institute limited, Equity bank 00 20 29 44 58 536 or 00 20 19 38 85 437. Submit the original deposit slip to our office for official receipt to be issued. 3. Accommodation: - Hostel accommodation is available at an extra cost of kshs. 6000.00, 6500.00, 7000.00 per month depending on the number sharing .Registration fee for the hostel is kshs 1500.00 paid at the hostel. 4. Insurance: students are required to purchase individual insurance policy against accidents for personal cover during the learning duration. 5. Why choose Skyways Aviation Training Institute 1. Free Career Guidance and counseling to all prospective students 2. Arranged educational trips and the end of every course for all successful students 3. Free international foreign languages offered to all willing students 4. Student centre learning, maximum of twelve student per session 5. Field and educational trips to supplement theoretical learning. 6. Internal sponsorship available to deserving students 7. Internationally recognized Diplomas from KNEC/ICM/IATA/LCM/ABE