ALCVET Advanced eLearning Content for VET in Recycling Industry SME Leonardo da Vinci Programme PL/07/LLP-LdV/TOI/140008 Deliverable D4 Methodology Handbook (R1) WP4 Project Co-ordinator: PIAP Consortium Partners: TVEC ATB KREDIT Document Ref.: ALCVET D4 Methodology Handbook 07.doc Report Version: 0.7 Date: 31.12.2009 Distribution: ALCVET Consortium partners Project co-funded by the European Community under the Lifelong Learning Programme - Leonardo da Vinci D4 Methodology Handbook Change log Version Date Change 0.1 29.05.2009 Document created 0.2 16.06.2009 Document updated 0.3 18.06.2009 Document updated 0.4 02.11.2009 Document updated 0.5 07.11.2009 Document updated 0.6 12.12.2009 Document updated 0.7 31.12.2009 Document updated This document is the property of the ALCVET Consortium. This document may not be copied, reproduced, or modified in the whole or in the part for any purpose without written permission from the ALCVET Consortium. 2 106752425 D4 Methodology Handbook Contents 1 INTRODUCTION ....................................................................................................................................... 5 2 ALCVET METHODOLOGY .................................................................................................................... 6 2.1 2.2 2.3 2.4 2.5 2.5.1 2.5.2 2.5.3 2.5.4 2.6 2.6.1 2.6.2 2.6.3 2.6.4 2.6.5 2.6.6 2.6.7 2.7 2.8 2.9 3 INTRODUCTION ..................................................................................................................................... 6 PEDAGOGIC APPROACH – PRINCIPLES FOR TARGET GROUPS .................................................................. 7 GUIDELINES FOR EXECUTION OF THE TRAINING .................................................................................... 9 MATERIAL FOR INTRODUCTORY CLASSROOM TRAINING ..................................................................... 11 GUIDELINES FOR APPLYING ALCVET ELEARNING TRAINING COURSES IN THE ROLE OF TEACHER ..... 13 STARTING ALCVET COURSE AS A TEACHER ..................................................................................... 14 EDITING LESSON ................................................................................................................................. 15 ANSWER LEARNERS QUESTION .......................................................................................................... 18 MONITORING LEARNERS’ ACTIVITIES AND SUCCESS.......................................................................... 18 GUIDELINES FOR USING ALCVET ELEARNING TRAINING COURSES IN THE ROLE OF LEARNER ........... 20 STARTING ALCVET COURSE AS A LEARNER ..................................................................................... 20 GETTING AWARE ABOUT THE ALCVET COURSE CONTENT ................................................................ 21 SELECTING A LESSON AND NAVIGATING TROUGH THE LESSON ........................................................... 22 ANSWERING TEST QUESTIONS ............................................................................................................. 23 GETTING SUPPORT .............................................................................................................................. 24 LEARNING COLLABORATIVELY ........................................................................................................... 24 CONTROLLING SUCCESS LEVEL ........................................................................................................... 24 GUIDELINES FOR COLLABORATIVE LEARNING .................................................................................... 25 GUIDELINES ON HOW TO SUPPORT LEARNERS (MENTOR ROLE) ........................................................... 27 METHODOLOGY FOR TRANSFER – COURSE ADAPTATION..................................................................... 28 ALCVET SYSTEM STRUCTURE.......................................................................................................... 30 3.1 INTRODUCTION ................................................................................................................................... 30 3.2 CONTENT DEVELOPMENT/DESIGN TOOLS .......................................................................................... 30 3.3 LEARNING OBJECTS AND LEARNING MODULES - LESSONS ................................................................. 31 3.4 LEARNING CONTENT MANAGEMENT (FUNCTIONALITY) SYSTEM AND LEARNING MANAGEMENT (FUNCTIONALITY) SYSTEM ............................................................................................................................... 31 4 ALCVET SERVICES ............................................................................................................................... 33 4.1 OVERVIEW .......................................................................................................................................... 33 5 ALCVET SYSTEM SECURITY & USER ROLES ............................................................................... 35 6 ALCVET ONTOLOGY ............................................................................................................................ 36 ANNEX 1 ............................................................................................................................................................. 37 ANNEX 2 ............................................................................................................................................................. 50 3 106752425 D4 Methodology Handbook Abbreviations EC European Commission EU European Union HW Hardware ICT Information and Communication Technology IPR Intellectual Property Rights IST Information Society Technology IT Information Technology KoM Kick-Off Meeting KM Knowledge Management LCMS Learning Content Management System LdV Leonardo da Vinci (Programme) LMS Learning Management System NA National Agency PI Process Improvement PB Project Board QMP Quality Management Plan PVP Project Valorization Plan QM Quality Management RTD Research and Technology Development SME Small and Medium Enterprise SQP Software Quality Plan SRS Software Requirements Specification SW Software TCC Technical Co-ordination Committee TRS Transfer Requirements Specification VET Vocational Education and Training VC Valorisation Committee WP Work Package WP Work Plan 4 106752425 D4 Methodology Handbook 1 Introduction This document is the deliverable D4 Methodology Handbook, of the project ALCVET – ”Advanced eLearning Content for VET in Recycling Industry SME”. The ALCVET project aims to adapt and reimplement proved solutions for innovative vocational training aiming at increase of SMEs competitiveness and improvement of their market position. The project intends to provide a cost-effective, comprehensive training system for SMEs in recycling domain covering 3 topics: general recycling technologies, PI and supporting ICT systems, and new business forms based on SME networking. This document consists of: Chapter 1 Introduction, which describes the purposes of this document, the position of this document with respect to the whole project, and provides a brief overview of the contents of the document. Chapter 2 ALCVET methodology. Chapter 3 ALCVET system. Chapter 4 ALCVET services. Chapter 5 ALCVET system security & user roles. Chapter 6 ALCVET ontology. 5 106752425 D4 Methodology Handbook 2 ALCVET Methodology 2.1 Introduction The objective of the ALCVET Training Methodology is to provide guidelines on: – development of the training courses for different target groups and users by using generic eLearning tools, i.e. on how to make web-based lessons and courses for training on the job, – application of courses in SMEs, – integration of the training with daily business in SMEs, – selection and application of different pedagogic principles appropriate for the target groups – organisation of ALCVET services The ALCVET Methodology Concept is primarily intended to explain how to apply ALCVET system. The ALCVET training methodology intends to provide possibility to easily generate lessons/training courses adapted to needs of SMEs as well as to the needs of training and educational organisations (trainers and consultants) and students. Training Approach: Through the new training system the trainees from recycling area SMEs, with different awareness on state-of-the-art ICT solutions will be given the chance to significantly advance their knowledge, skills and ability to improve the business practice in and competitiveness of their companies, by applying the ICT solutions. ALCVET will offer to, usually very busy, management staff the opportunity to learn in a highly efficient and time-saving way the approach for process improvement (PI), to be continuously applied in their companies. In order to meet these needs, the training methodology is based on a blended learning approach. It includes: – Introductory Classroom Training – eLearning based lessons The initial classical classroom training is needed to introduce the ALCVET approach and training system (eLearning) to target users, often not familiar with the topic and modern teaching means, while eLearning is an optimal cost effective solution for continuous support of management and technical staff in daily work on PIs. The classical classroom teaching (e.g. 1 day training to learn the eLearning solution and understand the basic content of the course) is supported by lecture materials available in paper form or on CD Rom and will be supplemented by practical demonstrations and trials to be conducted in recycling industry to enable the trainees to follow the subject. The eLearning tools provide a means to efficiently generate different internet based courses which can be easily used by the SMEs staff during their every day work. The ALCVET methodology creation specifically takes care about – Pedagogical Aspects (Self-directed learning, Interactive participation, Problem solving) – Collaborative Learning and Experience Exchange: among trainees, i.e. among SME's staff members internally, as well as among different SMEs taking into account that one of the key issues to be trained are advanced approaches to organise networking and collaboration among SMEs in recycling domain. 6 106752425 D4 Methodology Handbook The complete methodology is presented here as the ALCVET Methodology Handbook, compriseing: – Methodology as the key contents of the ALCVET courses – Guidelines for generation of the training and for application of SW tools – a guidelines how to generate a specific training course for different (specific) target users – Guidelines for organisation of the training – Guidelines for execution of the training: – o Material for introductory classroom training (viewgraphs, instructions) o Guidelines for using ALCVET eLearning training courses in the role of teacher o Guidelines on how to support learners (mentor role) o Guidelines for using ALCVET eLearning training courses in the role of learner o Guidelines for collaborative learning Common ontology In the text to follow the basic concepts of these guidelines are explained. 2.2 Pedagogic approach – principles for target groups ALCVET project's e-courses are targeted for the following groups: less qualified workers, management of recycling SMEs technical staff of SMEs trainers and consultants Learning has always been individual and unique process. In ideal situation each student can learn by using appropriate learning methods. Unfortunately in most cases there is not enough time and material resources to do so. Although the trainer should run a background search based on employee's needs and qualifications, before starting e-course. For better understanding the individuality of students, it is desirable in the beginning of course to give a homework: a writing of short self introduction (or description of situation in current environment, thoughts and expectations related to current course) and post this into e-course's forum. Although there are enough exceptions, one should presume, that less qualified workers are less educated and have lower social status than rest of the target group. Consequently they may be less motivated to learn. Lower social status recreates need for more intensive contact with teacher and teacher needs to pay more attention to students learning activities and self-esteem, During background research it is necessary to determine the technical skills and possibilities (access to computers, internet availability, necessary technical equipment). Depending on current situation, the trainer may need to organize access to technical equipment either in the employer's or training rooms. Based on student's previous experience (or absence of experience) at the beginning of a course training provider have to teach learners how to use e-learning environments and to develop their learning 7 106752425 D4 Methodology Handbook skills. Individuals may not immediately know how to use self-study and resource based learning methods . ALCVET e-course content is well understandable and is given in an appropriate volume. Basic knowledge and skills will be organized to systematic knowledge, throughout logical structure and chapters sequence. There are interactive tasks and e-courses will be updated both in terms of subject matter and pedagogical methods as well. Although the courses are build up on ALCVET'i e-learning content and tasks have large proportion of learning process which is based on self- learning process. It is good for educators to find themselves a suitable solution on e-learning methods . E-learning effectiveness depends on the learning material, which is made available to students, as well as during the course of activities conducted by a Course tutors. Variety of learning process is used to achieve a diverse range of pedagogical approaches. Depending on the target groups and specific course, trainer may use and vary different learning methods: problem based learning collaborative learning community-based learning Questions for less qualified workers are simple and exercises can be solved using e-course materials. Immediate feedback will be offered. Highly skilled people are often prone to self-learning. For them, introductive contact lesson is sufficient. For management of recycling SMEs and technical staff of SMEs the emphasis will be on problematic tasks, which are related to their own workplace situations. in general, the numerical scores in adult education do not impose, but is nevertheless desirable to assess the acquisition of knowledge and feedback is important. On the web-based learning following options are in use: (Thorpe, 1987; Paulsen, 2003): 1. self-assessment 2. automated assessment 3. tutor assessment 4. peer assessment The aforementioned assessment types may be used for all target groups but due to the different target groups less qualified workers a automatic (computer assessment) remains basic in addition to teacher's assessment. In case of certain tasks the self-evaluation and tutor assessment will be preferable. For other three ALCVEt's e-course target groups the most important is community-based learning, followed by co-student assessments. It is also important to choose a trainer accordance with target groups selection. If possible for less qualified workers choose a teacher with certain personality who is prone to communicate highly motivate and patient, explains things without overwhelming academical approach. Management of recycling SMEs, SMEs and technical staff of trainers and consultants trainer in particular should be well educated and professionals in one's area. Trainer's emotional skills and communication skills may make certain concessions. 8 106752425 D4 Methodology Handbook 2.3 Guidelines for execution of the training Project ALCVET is focused on 4 different target groups. These groups are different in their main characteristics such as: will to study, ability, possibility and will to use ICT as a support for their study (e-learning), and levels of learning skills. All of these have to be taken into account before the ALCVET course is executed. Moreover, the special cultural differences have to be considered. In order to achieve the course education goals we recommend following these guidelines for the single target groups: However, the delivery of the ALCVET training will have the same blocks for each target group. These are: – – Face to face (FTF) sessions o Introductory FTF session o Intermediate FTF session o Closing FTF session Independent study on line with or without the tutor support The single parts can be described as follows: – – Introductory FTF session: The first 4 hour FTF introductory session should be focused on the following topics: o ALCVET project overview in order to spread the information about the course origin o Course aims – short explanation of the course educational aims in order to explain what they will gain by the course studying in both professional and study skills fields. The short Power point presentation about the course aims can be prepared and later placed in the Moodle. o Course structure – this should be explained to prospective participants in details. The division of the course into modules and chapters should be introduced by the tutor or teacher. Tutor also should explain how chapters are divided into parts and how to use the glossary as a support tool during the study. The tests and tasks of the course should also be demonstrated, o Study support – during this session we should inform course participants what kind of support we provide for them. Usually we should give them the contacts to their tutors and mentors (if there are mentor in the course). We also should explain that beside the human support there are support tools built in the Moodle. o Moodle – this LMS should be introduced as the support tool suitable for the on line course delivery. At the first session each participants should be given his/her login and password. The tutor should go through complete process of logging in, studying on line, using the glossary, working with tests as well as the navigation and use of communication tolls provided by ALCVET Moodle should be demonstrated and explain. o ALCVET study guide – in order to give participants a support for the independent study the printed study guide is useful. Everything which explained during the introductory FTF session should be recorded and printed in this guide. The example of such a guide developed by the Slovak partner of the ALCVET project is annexed to this material. Intermediate session: this should be at least four our session focused on the discussion with participants and sharing the experience with study in the course. The main emphasis should be 9 106752425 D4 Methodology Handbook put by the tutor on encouraging and supporting of the course participants. In the course we recommend to have at least one intermediate session for those groups which are not used to independent study and might be discouraged by the lack of personal contact with tutors or student fellows. Such session should be organized shortly after the first third of the course is finished (according to the research done this the time when the majority of e-learning students give up the study). If you plan to have two or more intermediate sessions then plan them evenly during the course timetable in order to give the regular FTF support to the e-learning course participants. However, we do not recommend more than one FTF session monthly. – Closing session: 4 hour closing session is focused on the short time evaluation of the course. The short time evaluation should be carried out at least by the two means: ALCVET feedback questionnaires and brainstorming or facilitated discussion which should be recorded in written. The closing session is place and time for participants to express their impressions and experience with the e-learning course. – Independent on line study: this a time when students use the main advantages of the e-learning course but at the same time all risks connected with this kind of course delivery usually occur. During this phase the tutors and mentors (if there are any, because we can deliver the course also without any human support) play the main role. The tutors should send their responses in time and also should encourage the course participants by any available means. The study materials can be delivered to students in the various modes/forms or their combination according to the participants’ requirements: on line, on CD ROM, and/or printed. For the single target groups of the ALCVET project we recommend the following types of the ALCVET course delivery: - Managers of recycling SMEs On line course with 2 face to face (FTF) sessions is the most suitable choice for this advanced target group which usually is too busy and according to our findings prefers flexibility in study place and time. The course delivery is divided into 3 main parts: o 4 hour introductory FTF session, o independent on line study with the tutor support, and o 4 hour closing FTF session o Study materials are delivered on line and on CD ROM o Study guide is delivered in printed form during the introductory session and on line placed in the Moodle. The login and passwords are given to participants during the introductory session. - Technical staff of recycling SMEs: Blended on line course with 3 FTF sessions: o 4 hour FTF introductory session o 2 hour FTF session after the first three lessons, which will be focused on the discussion with tutors and fellow students on problems and experience o 4 hour FTF closing session o Study materials are delivered on line and on CD ROM o Study guide is delivered in printed form during the introductory session and on line placed in the Moodle. The login and passwords are given to participants during the introductory session. - Consultants & Trainers: Fully on line course with 1 FTF session - 4 hour closing session. Study materials are delivered only on line. The study guide is delivered also on line placed in the Moodle. The login and passwords are delivered by e-mail. - Less qualified people: Blended course with at least 3 FTF sessions o 4 hour FTF introductory session o 2 hour FTF session after the first three lessons, which will be focused on the discussion with tutors and fellow students on problems and experience o 4 hour FTF closing session o Study materials are delivered on line, on CD ROM or printed 10 106752425 D4 Methodology Handbook o Study guide is delivered in printed form during the introductory session and on line placed in the Moodle. The login and passwords are given to participants during the introductory session. 2.4 Material for introductory classroom training The aim of the lectures The initial classroom training is needed to introduce the ALCVET approach and training system (eLearning) to target users (trainees) who are from SMEs, often not familiar with the topic and modern teaching means. The classical classroom teaching is supported by lecture materials available in paper form or on CD Rom and will be supplemented by practical demonstrations and trials to be conducted in SME’s to enable the trainees to follow the subject. The classical classroom teaching will be conducted as 1 day training to learn the eLearning solution and understand the content of the course. The aim of this introductory part will be to acquaint trainees with interface of eLearning Software. Also some introductory lessons on will be carried out during those lectures so students will have some practice/training (exercises, examples) before starting of using eLearning Software on their own. Lecture concerning eLearning Definition of eLearning E-Learning (or sometimes electronic learning or eLearning) is a term which may be used to encompass all forms of technology-enhanced learning (TEL), or in some cases very specific types of TEL such as online or Web-based learning. E-learning allows students to learn anywhere and usually at any time, as long as they have a properly configured computer. Cell phones allow you to communicate any time and usually anywhere, as long as you have a properly configured phone. E-learning can be CD-ROM-based, Network-based, Intranet-based or Internet-based. It can include text, video, audio, animation and virtual environments. It can be a very rich learning experience that can even surpass the level of training you might experience in a crowded classroom. It is self-paced, hands-on learning. The quality of the electronic-based training, as in every form of training, is in its content and its delivery. E-learning can suffer from many of the same pitfalls as classroom training, such as boring slides, monotonous speech, and little opportunity for interaction. Levels of e-learning E-learning falls into following four categories, from the very basic to the very advanced: Knowledge databases -- While not necessarily seen as actual training, these databases are the most basic form of e-learning. You've probably seen knowledge databases on software sites offering indexed explanations and guidance for software questions, along with step-by-step instructions for performing specific tasks. These are usually moderately interactive, meaning that you can either type in a key word or phrase to search the database, or make a selection from an alphabetical list. Online support - Online support is also a form of e-learning and functions in a similar manner to knowledge databases. Online support comes in the form of forums, chat rooms, online bulletin boards, e-mail, or live instant-messaging support. Slightly more interactive than knowledge databases, online support offers the opportunity for more specific questions and answers, as well as more immediate answers. 11 106752425 D4 Methodology Handbook Asynchronous training - This is e-learning in the more traditional sense of the word. It involves self-paced learning, either CD-ROM-based, Network-based, Intranet-based or Internet-based. It may include access to instructors through online bulletin boards, online discussion groups and email. Or, it may be totally self-contained with links to reference materials in place of a live instructor. Synchronous training - Synchronous training is done in real-time with a live instructor facilitating the training. Everyone logs in at a set time and can communicate directly with the instructor and with each other. You can raise your cyber hand and even view the cyber whiteboard. It lasts for a set amount of time - from a single session to several weeks, months or even years. This type of training usually takes place via Internet Web sites, audio- or video-conferencing, Internet telephony, or even two-way live broadcasts to students in a classroom. Benefits of eLearning E-learning has definite benefits over traditional classroom training. While the most obvious are the flexibility and the cost savings from not having to travel or spend excess time away from work, there are also others that might not be so obvious. For example: It's less expensive to produce - Using dedicated software to produce your own asynchronous training programs; e-training is virtually free once you reach the break-even point. Synchronous programs will have continued costs associated with the instructor managing the class, but will still be lower than traditional courses. It's self-paced - Most e-learning programs can be taken when needed. The "books" that you set up using Trainersoft create a module-based design allowing the learner to go through smaller chunks of training that can be used and absorbed for a while before moving on. It moves faster - e-learning courses progress faster than traditional courses. This is partly because the individualized approach allows learners to skip material they already know and understand and move onto the issues they need training on. It provides a consistent message - E-learning eliminates the problems associated with different instructors teaching slightly different material on the same subject. For company-based training, this is often critical. It can work from any location and any time - E-learners can go through training sessions from anywhere, usually at anytime. This Just-In-Time (JIT) benefit can make learning possible for people who never would have been able to work it into their schedules prior to the development of elearning. (If you manage a corporate learning program, however, be careful about requesting that workers learn on their own time from home.) It can be updated easily and quickly - Online e-learning sessions are especially easy to keep up-todate because the updated materials are simply uploaded to a server. CD-ROM-based programs may be slightly more expensive to update and distribute, but still come out cheaper than reprinting manuals and retraining instructors. It can lead to increased retention and a stronger grasp on the subject - This is because of the many elements that are combined in e-learning to reinforce the message, such as video, audio, quizzes, interaction, etc. There is also the ability to revisit or replay sections of the training that might not have been clear the first time around. Try that in a crowded auditorium! 12 106752425 D4 Methodology Handbook It can be easily managed for large groups of students - it allows corporate training directors, HR managers and others to keep track of the course offerings schedule or assign training for employees and track their progress and results. Managers can review a student's scores and identify any areas that need additional training. There are many advantages to e-learning, and even the potential disadvantages can be alleviated with a properly designed course. Training concerning interface and using of the eLearning Software During this part of classroom training students will learn how to use eLearning software. During the first part all system aspects (needed to know by the student) will be presented to them, to make them familiar with a computer and eLearning system. Following the introductory part there will be a set of practical examples/exercises supervised by a teacher. This part of the classroom training will be conducted in the purpose of preparing trainees (from the SMEs) which can be very often insufficiently familiar with computers and the subject to be trained. 2.5 Guidelines for applying ALCVET eLearning training courses in the role of teacher The topics related to the teachers’ point of view in using ALCVET eLearning training courses are mainly described in the paragraph . Here are provided shortly summarised basic facts related to the mentor/teacher role. The mentor/teacher roles which can be distinguished in the eLearning context are: 1. The Tele-Mentor who is coaching learners online applying different tools such as Forums, Virtual Classrooms or Chat. 2. The Online-Teacher, who is conceptually composing specific online learning courses 3. Learning-Manager who is responsible for introduction and implementation of the eLearning programmes. The first two roles defined above are in the ALCVET also divided to the “Teacher” and “Non-editing Teacher”, and in the text to follow the terms “Teacher” and “Mentor” are used and understood identically. From the point of view of the so defined role of tele-mentor/teacher the usage of the ALCVET system can be observed through the following tasks: Supporting of the self-learning processes, by e.g. learning pace (schedule) creation Supporting Virtual Communication processes by defining communication rules, triggers, time for synchronous communications, etc. Supporting group activities, like common tasks elaboration by synchronously working on a common document, whereby the mentor can assist in conflict resolution etc. Learning content related support, by providing expertise in specific questions in problem solutions. ICT System usage related assistance, either by problem solving or providing corresponding expert connection. The usage of the ALCVÈT training system fort he above identified tasks is described in the text to follow. 13 106752425 D4 Methodology Handbook 2.5.1 Starting ALCVET Course as a Teacher Starting the course should be done by typing into the browser the Internet address of ALCVET, available for each national version. The starting GUI is presented in the figure below. Figure 1: Course Log-in GUI The user is requested to log-in, whereby under each password is hidden just one role. In the case the password is allocated to a teacher role the GUI appears as one presented in Figure 2, where all Corse categories can be seen and all lessons recalled1. Figure 2: Teachers view GUI 1 The screen shots presented here are the ALCVET prototype screens, made for the sake of easy comparability, in all ALCVET project languages together. In the normal exploitation after the end of the project the courses will be divided into the national versions. 14 106752425 D4 Methodology Handbook If the teacher intends to edit an existing lesson he/she has to start that functionality as described in the next paragraph. 2.5.2 Editing Lesson STEP 1 – Turn Editing On Editing a lesson in Moodle is quite simple. For being entitle for editing, as described above, one will need an account as teacher. For obvious reasons the editing function is not available for students. Once logged in with the appropriate account, the editing function must be activated. This is accomplished by clicking “Turn editing on”. Figure 3: After clicking „Turn editing on“ the new set of symbols indicates, that editing was successfully activated. STEP 2 – Choose Content to be Edited To edit the contents of a lesson, one has to choose the desired topic from the table of contents. This is reached by clicking the desired Course Category and choosing the desired lesson from the table of contents – see Figure 4. Figure 4 Selection of a specific topic STEP 3 – Edit the Lesson’s Properties & Contents After choosing the desired lesson a new screen shows up. In the page centre a row of tabs will show up. They are labelled “Preview”, “Edit”, “Reports”, and “Grade Essays”. The “Edit” Tab allows for editing the lesson’s properties. Here the user may add a new page, exercise etc. as presented in Figure 5 Figure 5 Selecting appropriate Tab for editing Properties & Content 15 106752425 D4 Methodology Handbook On the top right of the window there’s another button labelled “Edit Page Contents”. Here the user may edit the content of the chosen lesson directly. STEP 4 – Basic and Advanced Editing The basic editing window allows to enter the page title and of course the page contents. The style options like font, color etc. are as know from many look-alike text editors and hence are mostly self explanatory. To have a bigger editing window, one may enlarge the editing window to near full screen size – see Figure 6. Note that with an enlarged editing window one may not use the smaller one as this might cause erratic behaviour while typing (vanishing text etc.). Aside from simply entering the text into the provided editor, one may also key in text and styles via HTML-Code. To do that, the “<>” icon must be clicked. By clicking this icon the WYSISWYG mode is changed to mere text mode, enabling the user to enter all content by html – see Figure 7. Figure 6 Adjusting window size Another helpful tool is the “clean word html”-tool (WORD-Icon – see left). By means of this the user is enabled to copy & paste text from a word document into the editor. By clicking this icon after having pasted the word text, the text will be reformatted to the editor’s standard style. This allows for the fast and easy implementation of word text. The import function for word and ppt to import whole files is quite useful as well. There are, however, possible adjustments to be made before the import. Figure 7 Style selection The next step in editing is actually final editing step i.e. it defines the action to be performed after coming to the end of the currently displayed lesson. The text of buttons to be displayed at the end of the lesson is to be defined/inserted here, as shown in the screen shots in Figure 8. 16 106752425 D4 Methodology Handbook Figure 8 Definition of the action at the end of lesson STEP 5 – Saving After all desired changes are implemented there’s but one thing left to be done, before the task is accomplished: saving the lesson. To save the changes, just scroll to the end of the lesson and find the buttons “Redisplay Page”, “Save Page” and “Cancel”. By clicking the “Save Page” button the changes are made permanent. HINTS 1. Make a backup of the lesson prior to editing its contents 2. Try to pre-write the text in an external editor and use copy & paste 3. Remember that editing in the embedded editor is not possible while the enlarged editor window is opened. 4. The import of PPT and DOC (PowerPoint and Word) is not that easy performed. You may need to adjust the content to the parameters defined by Moodle. 5. Use pictures and even flash movies to perk up the quality of a lesson 17 106752425 D4 Methodology Handbook 2.5.3 Answer Learners Question Depending on the communication mode – synchronous or asynchronous - the learners’ questions can be answered by mentor applying corresponding software tools. Detailed elaboration of this activity is presented in 2.8. For the asynchronous e-learning mode the email communication is the most often used one. In the synchronous e-learning mode, which is the preferable one nowadays in the form of virtual classroom, mainly used are tools which enable learners and teachers to communicate online. The add-on used in ALCVET is Covcell virtual classroom where Audio/Visual chat and whiteboard are activated as presented in Figure 9. Figure 9. Virtual classroom in the Teachers view with whiteboard and chat box The teacher should select moderated audio/video chat in order to keep the moderator role in the case of several participants present but also for one-to-one communications with individual learners. This way specific topics can be discussed and questions answered, supported by the whiteboard and video/audio chat. 2.5.4 Monitoring Learners’ Activities and Success To get the information on learners’ activities in a specific course a teacher should enter that course and select the option “Reports” in the lower left corner – see magnified part in Figure 10 below. After defining criteria for planed monitoring, simply selecting the options in pop-up menus, comprising confirmation of the course, student name, date and activities the teacher can select among the possibilities to download the file or to see it in the screen. Offered formats are .txt, MS .xls and Open Office .ods. Selecting “Display on page” option the teacher will get presentation as presented in Figure 11. 18 106752425 D4 Methodology Handbook Figure 10 Course page for selecting presentation of reports on learner’s activity and grades Figure 11 Record of student’s activities in a course at specific day By selecting the option “Grades” in the lower left corner (magnified part in Figure 10), the teacher will open the screen presented in Figure 12. 19 106752425 D4 Methodology Handbook Figure 12 Grades for all students enrolled for a course In the recent versions of Moodle teachers could view students' grades in all courses, including courses for which they do not have teacher rights, in the overview report 2.6 Guidelines for using ALCVET eLearning training courses in the role of learner As already stated previously, the ALCVET training system will enable the trainees from recycling area SMEs, with different awareness on state-of-the-art ICT solutions, to significantly advance their knowledge, skills and ability to improve the business practice in their companies and at the same time to increase the competitiveness of these companies. Therefore the importance of appropriate instructions on ALCVET training system application/usage is very high. The steps to follow in order to optimally use the course are described in the text to follow. 2.6.1 Starting ALCVET Course as a Learner Starting the course should be done following the instructions provided during the introductory lessons and available written information – manuals, and here shortly summarised. By typing into the browser the Internet address of ALCVET, available for each enrolled learner, the user will get the starting Graphical User Interface (GUI) presented in Figure 13. 20 106752425 D4 Methodology Handbook Figure 13: Starting GUI of the ALCVET course The starting GUI shows content of all available courses and allows for Language selection (upper right side) Login (middle right) Corse search (middle bottom) Opening of specific lessons is possible only after login using data provided by enrolment. 2.6.2 Getting aware about the ALCVET Course content After opening a course from the list above, the user gets e.g. the GUI presented in Figure 14. Figure 14: Starting GUI of the ALCVET course SMEs Networking 21 106752425 D4 Methodology Handbook For each of the courses for which the user is enrolled the list of available lessons appears on the screen, providing an overview of the topics elaborated. 2.6.3 Selecting a lesson and navigating trough the lesson Usual approach in course usage would b to start from the first lesson and then continue by learning further lessons. However, for the purpose of subsequent revisiting of an already completed lesson, opening of any lesson is possible by clicking to the lesson title. In such a case, by selecting e.g. lesson 2 from the previously shown screen the following GUI appears: Figure 15 Specific lesson – Part 1: Explanation After completing the explanation of elaborated topics, which comprises also hyper links to the Glossary of the important terms and definition of such terms, user comes to the point where possibilities are offered to go again to the explanation beginning, to an example or to the questions (marked). The Figure 16 shows the end of lesson and one of the terms explained. Figure 16: The decision point on how to proceed, with a window presenting one of the terms 22 106752425 D4 Methodology Handbook After selecting the Example option, the user enters the GUI shown below, where the hyper link to the ppt presentation illustrating SME Network Tool was followed. Figure 17: GUI reached after Example option selected and the link to ppt presentation followed After going through the whole example the option Questions should be selected. 2.6.4 Answering test questions The option question enables the user to check the level of the knowledge acquired by answering several multiple choice questions. The GUIs with Question area and a correct answer, informing the user about the success rate are shown in the following two figures. Figure 18: GUI of the Question area 23 106752425 D4 Methodology Handbook Figure 19: After providing correct answer the user gets corresponding information 2.6.5 Getting support As explained above in 2.5.3, the communication mode can be synchronous or asynchronous, and correspondingly support through getting an answer to a learners’ question can be received applying corresponding Moodle functionality, from the point of view of learners. For the asynchronous e-learning mode the email communication is the most often used one. In the synchronous e-learning mode, which is the preferable one nowadays in the form of virtual classroom, mainly used are tools which enable learners and teachers to communicate online. The learner can open, as presented above in Figure 9, virtual classroom where Audio/Visual chat and whiteboard are activated and start discussion with a mentor. 2.6.6 Learning collaboratively Collaborative leaning can be started from the GUIs belonging to the Virtual Classroom as described above in 2.5.3. Details about collaborative learning are elaborated in the text to follow in 2.7. 2.6.7 Controlling success level Students are enabled to control own success levels for all courses for which they are enrolled, using Moodle functionality marked as “Grades” in the GUI with selected course, as presented in Figure 20. The GUI for selecting view with grades is different for students (magnified part in Figure 20) and teachers (Figure 10) in terms of accessible functionalities. 24 106752425 D4 Methodology Handbook Figure 20 Entering the success control GUI After clicking the button Grades, the student gets the presentation of the results for each completed lesson. Figure 21: Grades control GUI 2.7 Guidelines for collaborative learning Collaborative e-learning means mutual engagement of two or more learners in a coordinated effort to construct knowledge negotiate meanings and/or solve problems using Internet and electronic communications. 25 106752425 D4 Methodology Handbook There are two methods for collaborative e-learning – synchronous and asynchronous. Synchronous collaborative e-learning occurs when we have real-time e-learning at scheduled time with learners and teachers participants present, much like a real classroom, but using modern technology for remote access. Common forms of synchronous learning include: video teleconferencing audio conferencing computer conferencing chats Asynchronous collaborative e-learning occurs when the learner is engaged at a time other than concurrent with the faculty or other learners – collaboration does not occur in the real time. This can include the use of: e-mail Discussion forums List servers Collaborative learning uses two categories of tools, both involving internet technologies: the first category consists of collaborative tools for delivering just-in-time performance assistance or training to a small group the second is a class of instructional tools that emulate the more formal training classroom or auditorium through the Web browser as an interface. Some of the most common benefits associated with collaboration tools are as follows: typically 2 to 10 people can interact while one person can act as a moderator, all participants typically have equal access there are real-time chat functions small-group interaction is possible possibility to use whiteboards possibility of file transfer, application and document sharing Collaboration provides a way for experienced individuals to learn and share their knowledge. Some tools as discussion boards can capture knowledge and also function as document repositories for storing files and searching for information and files. An asynchronous course could have a link to a discussion board that forms a sort of “living document” for tracking responses to questions and examples from worth of individuals who go through the course. In addition to answering questions and keeping the content fresh, this builds a significant knowledge repository and generates an integrated community even if students are separate by time and space. So it is important to have a system that allows a whole team to post and contribute knowledge, documents and chat-style collaboration. 26 106752425 D4 Methodology Handbook 2.8 Guidelines on how to support learners (mentor role) Mentor role is very important in eLearning. The roles of mentors are teaching assistants, social connectedness initiators, and technical supporters that emulate the roles of faculty within eLearning environments. As teaching assistants mentors provide students with an extra help toward clarifying and comprehending course contents. As social connectedness initiators, mentors help students develop an eLearning connectedness. As technical supporters, mentors help students solve technological problems. To fulfil the roles of mentor following guideline is proposed. It outlines major responsibilities of mentor roles and their contributions toward removing eLearning barriers, meeting student needs and enhancing teaching and learning effectiveness. It may be adopted by mentors as a fundamental job-aid in eLearning environment, so that they would have a clearer idea about how to do and how to do in practicing mentoring. Guideline covers three aspects of mentor role, describes their responsibilities and contributions: 1. Assisting instruction a. Responsibilities i. Respond to students questions concerning curse contents ii. Monitor discussions iii. Provide students information for better learning effectiveness iv. Clarify grading criteria v. Keep tracks of students attendance vi. Post routine class announcements b. Contributions i. Provide quick responses ii. Improve the quality of instructions 2. Initiating social connectedness a. Responsibilities i. Provide students needed information ii. Guide students to their learning goals iii. Provide extra help iv. Respond to students concerns b. Contributions i. Increase students support structure ii. Increase students’ level of comfort iii. Increase of quality of instruction and learning 3. Providing technical support a. Responsibilities i. Coach students on fundamental online skills ii. Facilitate students in solving online access problems iii. Provide necessary information concerning course website navigation iv. Help students in locating specific resources within eLearning environment 27 106752425 D4 Methodology Handbook v. Upload or download course materials vi. Post messages onto discussion boards vii. Refer students to other resources when technological problems are not able to be solved by the faculty and mentors b. Contributions i. Reduce technical difficulty concerns ii. Increase students support structure iii. Increase students level of comfort iv. Increase eLearning effectiveness and efficiency 2.9 Methodology for transfer – course adaptation The objective of the Methodology for transfer (adaptation) is to facilitate the adaptation of the existing learning objects (LOs) and courses to: – different countries (different linguistic and cultural context)/localisation and – different recycling areas (and other industrial sectors2) – different audience Therefore, the methodology has to support adaptation of LOs/courses in these two possible ‘directions’ (which may also include simultaneous adaptations in both directions). The long-term objective is to support further adaptation/customisation of the ALCVET courses to other countries and/or sectors, out of those planned to be performed in the scope of the project. Therefore, the methodology will be focused on ALCVET LOs/courses, but its principles could be applicable for other LOs/courses. One of the main problems in transferring the lessons/LOs in one (or both) of the above mentioned directions, is to efficiently and accurately identify what has to be changed in the LOs/courses. Obviously, the first and main issue when adapting the courses to another country is translation to local language. However, this is not sufficient. The adaptation also involves adjustment to specific cultural, legislative and other issues. Similarly, the adaptation to other recycling areas or other industrial sectors (assuming that, as indicated above, this has a sense) involves adaptation of examples related to a specific sector. However, the aspects relevant for a specific sector can appear at many different levels within an LO. The identification of ‘issues’ which have to be adapted in LOs/courses can be very time consuming, leading to many potential errors in the adapted courses (e.g. wrong terminology, examples or references irrelevant for the target user in other countries etc. ). The approach proposed is to use ontologies, inherent for the LOs/courses as a means to facilitate their adaptation. The rationale for such ‘Ontology approach’ to support adaptation of the LOs/courses, is to clearly indicate recycling area specific terminology, as well as cultural specific issues and legislative aspects in the original lessons which have to be adapted for a specific recycling area and/or cultural/social regional context. Therefore, this methodology is based on ontology covering addressed topics: 2 – Recycling technology, – ICT applications and – Networking of SMEs. For those courses and LOs for which such transfer to other sectors may have sense, e.g. for courses on application of BEP methodology, networking of SMEs. 28 106752425 D4 Methodology Handbook (as these topics are relevant for the ALCVET LOs/courses). In addition, ‘ontology’ relevant for cultural aspects, legal constraints, and national practices has to be applied. This means that in all ALCVET LOs/courses will be annotated all issues relevant for – Recycling sectors – cultural aspects, legal constraints, national practices. As each lesson includes general text, practical examples and set of problem-solving exercises, based on the proposed ‘ontology approach’, in each part of lesson recycling area specific and cultural/social specific aspects will be indicated. The system may support user to search for such terms/issues, which then have to be replaced with the terminology/issues for other sector and/or culture/country. Therefore, the proposed procedure will be as follows: Preparation of the existing LOs/courses: – define ontologies for recycling sector, ICT and networking – define ‘ontology’ for specific cultural and legislative aspects – in all LOs used annotate all recycling, ICT and networking, as well as cultural/legislative issues (terminology). Adaptation to another sector: – define ontologies relevant for the target sector and correlate with the ontologies already applied in LOs/courses – search for all issues in the courses/LO annotated with the specified ontologies relevant for the sector(s) for which the existing LOs are prepared (as indicated above, the system can support user in searching for all terminologies/issues annotated in the LOs/courses) – specifically analyse examples and exercises in the lessons since they are mostly sectorial specific – ‘replace’ the issue/terminology with the issue/terminology for the target sector - this is obviously a creative work where the user has to define what and how to replace. Adaptation to another country/culture: – translate all ontologies to the target language – translate the LOs/courses to the target language following the translated ontologies – search for issues in the LOs/courses annotated as cultural/legacy specific (as indicated above, the system can support user in searching for all terminologies/issues annotated in the LOs/courses) – ‘replace’ the issue/terminology with the issue/terminology for the target sector (this is obviously a creative work where the user has to define what and how to replace). In this way, the methodology may provide a support in identifying of issues relevant for the desired adaptation. It has to be stressed out that this approach is not intended (and cannot) replace creative work which has to be performed by the user (course/LOs creator or, person in duty to adapt the course), but it may help her/him in his work. The issues to be adapted (in both above mention directions) can be hidden at different (contextual) levels and the above mentioned approach may help on the lowest level (terminology and eventually syntax level, assuming that the ontologies are appropriately built to address a syntax level), but cannot support identification of more sophisticated issues specific for a culture and/or a sector. 29 106752425 D4 Methodology Handbook 3 ALCVET system structure 3.1 Introduction Keeping in mind the basic technical objective of the ALCVET project - to transfer the existing and proven eLearning solutions to the new thematic and geographic areas, the ICT system concept is based on the concept already applied in the previous LdV project eBEP. The eBEP solution was based on the well known and worldwide spread system Moodle, and the same LMS was used for realisation of the ALCVET system. The necessary adaptations identified from the user requirements are realised applying eLearning tools upgrades (See specific part on the Moodle upgrades in the paragraph 4 of this document. The ICT part of the system comprises, similarly to the eBEP system, the functionalities as presented below: – Generic Content Development/Design Tools and/or Solution (Moodle) Specific Content Development/Design Tools, in which Learning objects (lessons or parts of lessons) are created – Learning Content Management System which enables the Lesson/Course author to create eLearning Modules - Lessons/Courses – Learning Management System, which allows for course organisation, execution and administration, comprising the functionalities to enable interaction of all eLearning process participants The ALCVET system is composed according to Figure 1 as elaborated in the eBEP project, described in the text to follow. Instructor (on-line mentoring) Author Content Development (eLearning Objects) LCMS eLearning modules LMS Learner Administrator Figure 22 System Concept 3.2 Content Development/Design Tools The selected SW tool Moodle allows for application of a number of generic content development/design tools for authoring learning content - creation of Learning Objects, which can be exported to several standard formats (SCORM 1.2, IMS or core HTML). Following the experiences from eBEP the initial adaptations were done using the doc or rtf text files. 30 106752425 D4 Methodology Handbook 3.3 Learning Objects and Learning Modules - Lessons The learning objects and learning bundles are the base of the ALCVET system aiming to support collaborative learning and knowledge sharing among SME employees and SMEs according to their needs. Learning Objects are defined as units of instructionally sound content centred on a learning objective or outcome intended to teach a focused concept. The sets of Learning objects - collected about a common theme are Learning Modules - Lessons, and again the approach from the eBEP project was followed. The ALCVET Lessons are structured in three groups dealing with General Recycling topics, to be transferred from TRAMCAR Project, ICT supported process improvement, based on eBEP lessons, and New business forms centred on SME networking, to reuse the material developed within the E-Mult project. The above mentioned three thematic groups are further structured in four lesson sets each, adapted to different target groups’ requirements and application conditions, and organised in courses. According to the ALCVET solution concept, not all lessons are intended for all students/users i.e. the lessons are specifically adapted to the target groups identified in the project (e.g. workers should not go into all details necessary for the group “Trainers and consultants” etc.). In addition to the lesson content adaptation, also different examples and exercises for different target user groups are provided. The target users as defined in the ALCVET project are: Less qualified people, Management of recycling SMEs, Technical staff of recycling SMEs, Consultants & Trainers. The ALCVET Lessons are structured in a way that each lesson includes: – explanation of the specific thematic part - textual/graphical/multimodal – example (practical example) – exercises - practice - test (set of multiple-choice questions, tasks etc.) It is estimated that for each lesson an 'average student' should spend between 40-60 minutes, to study explanation and example, and to do the exercises. The total number of lessons is between 10 and 20, depending on elaborated topics. This means that an 'average student' would need for the whole course maximum 20 hours + time for training in the classroom (about 6-8 hours - to be defined). Assuming that a student will spend 2-3 hours per day, he/she may need about 10 ± 1 working day. 3.4 Learning Content Management (Functionality) System and Learning Management (Functionality) System The functionality of the Learning Content Management System - LCMS enables composition of learning objects into the eLearning modules, as "a multi-user environment where learning developers may create, store, reuse, manage, and deliver digital learning content from a central object repository". This functionality and the functionality of a Learning Management System - LMS, as "a platform to manage and administer learner training, personalized content delivery, learner collaboration, learner tracking and assessment, web-based training administration, database administration, and monitoring of individual and group performance, skills and achievement", are in the ALCVET system fully based on the built-in functionalities of the selected Moodle platform. As mentioned above, the content creation is currently done in several ways, allowing collaborative work on it. Also the level of granularity of the learning content to be reused (between the smallest LOs and complete lessons) is selectable according to the application conditions. Shortly overviewed the following major functions of a Learning Management Systems are provided in the ALCVET system: 31 106752425 D4 Methodology Handbook – Learner profile manager – Learning offering catalogue manager – Learning planner – Connection to delivery environment for delivery of learning offerings – Delivery with participation tracking – Assessment and testing tracking – Collaborating functions to support the learning process within a virtual classroom synchronously (video and audio chat) and upon request asynchronously (whiteboard, e-mail, messages, forum, chat) – Multilanguage support – Providing user statistics for tutors and training administrators – Right and role management In essence, they are intended to manage the learning environment, providing a place where content can be organized and presented to learners, learning plans can be managed, and where learning activities and results are tracked. A number of the external Moodle plug-inns (See Appendix 1) enrich the basic functionalities and all of them will be studied by the final ALCVET functionalities definition. 32 106752425 D4 Methodology Handbook 4 ALCVET services 4.1 Overview The ALCVET solution comprises the Internet based services for different target groups offering support in training establishment, organisation and execution, and continuous update of the training courses. All these services are based on the approach applied already in the eBEP project, and upgraded by the latest developments in the Moodle eLearning system. Short overview of the services is provided below, with specific upgrades emphasized. 1. Support to ALCVET system users to create the content, to organise and execute the training courses is based on the functionalities of the eLearning system Moodle as described in the paragraphs Error! Reference source not found. - 2.3 of this document. The support approach is developed according to the experiences of the two professional training providers in the consortium (TVEC and KREDIT), and the scope is adapted to the users needs. It is also expected to have the support to the end-users for a number of applications, by the training organisers and consultancy organisations. 2. Continuous Update of Training Courses will be carried out, according to the topics targeted in the ALCVET solution (general recycling technologies, process improvement & supporting ICT systems, and new business forms & SME networking), upon a twofold approach: either upon an end-user request, or launched by the ALCVET solution providers, in a case that innovations in the specific thematic area appear. It is also expected that the target group "trainers and consultants" and the partners from the planned European network, through their training providing organisations, will be able to provide content update, according to the specific contract conditions. Depending on the scope and size of updates this service will be offered as web based update of the content parts, or update from CDs or other media. 3. Online Mentoring is realised through the application of the latest Moodle version, whereby the functionalities belonging to the Virtual Classroom, grouped under Synchronous Communication Tools (Audio-conferencing, Videoconferencing, Real-time Chat), Synchronous Collaboration Tools (Whiteboard, Application Sharing), and Synchronous Media Presentation Tools were specifically observed. The online mentoring service is realised applying the frunctionalities of the Covcell software, described below. The benefit of the Moodle solution wide spreading is that a large number of plug-inns exist, which allows creation of a number of the required functionalities, and the approach of the solution openness will be kept all along the system exploitation, meaning that the possible more suitable new-appeared tools will be implemented. 4. Covcell software (http://covcell.org) is a result of the Socrates Minerva Action project of the European Union, delivered as an open source software, and addresses the need for a virtual environment in which learners can meet and interact in the process of study within a 'virtual campus'. This virtual campus is achieved by developing software plug-inns for the Open Source LMS Moodle. The pluginns/modules and blocks were focused originally on supporting the teaching of languages, but are offering functionalities that may be applicable to a broader group of users, beyond the language teaching community, and some of them are applied, as mentioned above, in the ALCVET course. Audio/Video chat Tool and Covcell Whiteboard, applicable for Moodle version 1.6 and later, to which they integrate directly, are applied for realisation of the online mentoring and collaborative learning, as described in the paragraph 2.5 of this document. Specific aspects to be addressed in the support of users in course creation, structuring and execution are provision of intelligent tutoring and/or personalisation of the pedagogical approach based on learning consumption tracking and tracing. From the information collected by the a.m. tracking and tracing the current version of the ALCVET system allows to create e.g.: 33 106752425 D4 Methodology Handbook – Specific sets of lessons, and lessons restructuring – Proposal for Additional readings (for the topics which learner indicates as "special interest") – Enrichment of the presentation forms (videos, drawings, audio warning - effects etc). This support component might go through the "Teacher only" forum, for previous analysis of the collected information and refinement of the conclusions for appropriate reaction/proposal. The specific services can be, to a great extent, supported by different recent Moodle developments as well as by e.g. Personal Profile Block of the Covcell software. Usage of the ALCVET services is described in the above mentioned paragraphs of this document. 34 106752425 D4 Methodology Handbook 5 ALCVET System Security & User Roles ALCVET system provides four distinct user roles: Super Administrator, Administrator, Instructor, and Learner, but this structure will be revisited during the specification phase, since the Moodle version planned to be used for ALCVET (Version 1.8), offers significantly enlarged opportunities in terms of roles definition, compared to the version used in eBEP (Version 1.5.3). Each user is authenticated at login and assigned the role associated with his/her username. Based on that role, a user has access privileges to certain screens, functions, and information. Super Administrator Super Administrators create, maintain, and delete information about multiple organisations. The Super Administrator has screens to: – Create and maintain multiple organizations and all system users – Assign the content groups and content styles available to each organization Administrator Administrators create, maintain, and delete information about individual organisations, its courses and classes, and its instructors and learners. The Administrator can: – Maintain information about a single organization and its instructors and learners – Create, maintain, and delete courses and sections – Batch upload learners for account creation and class assignments Instructor Instructors can maintain their own personal information and maintain information about the classes to which they are assigned. The Instructor has screens to: – Maintain personal password and information – Add or remove learners from classes – Activate exams and create class assignments – View the grade book for their class Learner Learners can maintain their own personal information. The Learner can: – Maintain personal password and information – Access course content and take exams – View their grade book and personal file storage 35 106752425 D4 Methodology Handbook 6 ALCVET ontology The ontologies used in the ALCVET project are partly those which were developed in the other projects or available on Internet and were either slightly adapted or directly overtaken. Keeping in mind the domains addressed in the project the following ontologies were used: Part 1: Vehicle Components and Dismantling Processes Part 2: ERP Systems Part 3: BEP Methodology Part 4: Recycling Technology and Processes: Plastics Recycling Part 5: Recycling Technology and Processes - Electronic Waste Recycling Part 6: SME Networking Part 7: Socio-cultural aspects The text in Annex 2 presents the basic topics of domains structured in different forms, according to the sources from which they were collected. 36 106752425 D4 Methodology Handbook ANNEX 1 ALCVET Advanced eLearning Content for VET in Recycling Industry SME Leonardo da Vinci Programme PL/07/LLP-LdV/TOI/140008 Študijná príručka ku pilotnému kurzu projektu ALCVET Košice September 2009 37 106752425 D4 Methodology Handbook Project funded by the European Community under the Lifelong Learning Programme - Leonardo da Vinci OBSAH Úvod .................................................................................................................................. 39 1. Projekt ALCVET....................................................................................................... 39 2. Prečo a ako študovať v e-learningovom kurze? ........................................................ 41 3. e-learningový kurz ALCVET .................................................................................... 42 4. Ako študovať v kurze ALCVET ............................................................................... 44 38 106752425 D4 Methodology Handbook Úvod Vážení účastníci pilotného kurzu ALCVET! Sme naozaj veľmi radi, že ste sa rozhodli absolvovať pilotný e-learningový kurz, ktorý vznikol v rámci projektu ALCVET, ktorý je spolufinancovaný programom Leonardo da Vinci. Po ukončení štúdia kurzu prosím vyplňte hodnotiaci dotazník kurzu, ktorý vám zašleme elektronickou poštou. Ďakujeme za spoluprácu V prípade potreby môžete kontaktovať nasledujúcich členov realizačného tímu ALCVET: - PhDr. Eva Lešková, eva.leskova@kreditke.sk - PaedDr. Pavel Leško, pavel.lesko@kreditke.sk - Ing. Samer Khouri, PhD., samer.khouri@tuke.sk Členovia realizačného tímu kurzu ALCVET 1 Projekt ALCVET 1.1 Program Leonardo da Vinci Program Leonardo da Vinci sa zameriava na potreby výučby a školení tých, ktorí sú zapojení do odborného vzdelávania a tréningov. Jeho cieľom je vytvoriť a posilniť konkurencieschopnosť európskeho pracovného trhu tým, že pomáha európskym občanom získavať nové zručnosti, vedomosti a kvalifikáciu a uznávať tieto medzi jednotlivými štátmi. Podporuje inovácie a zlepšenia v oblasti systémov a praxe odborného vzdelávania a školení. Jedným z hlavných cieľov je zlepšovať kvalitu a príťažlivosť odborného vzdelávania v Európe. Leonardo da Vinci je otvorený pre celé spektrum rôznych predmetov, ktoré sú súčasťou odborného vzdelávania. Podporuje prenos poznatkov, inovácie a odborných kvalifikácií medzi všetkými kľúčovými aktérmi v tejto oblasti. Leonardo da Vinci financuje širokú škálu činností, predovšetkým medzinárodnú resp. medzištátnu mobilitu účastníkov projektov, európske projekty zamerané na rozvoj alebo prenos inovácií a sietí. Oslovuje účastníkov kurzov a školení v počiatočnom odbornom vzdelávaní, ľudí, ktorí sú k dispozícii na pracovnom trhu a odborníkov v oblasti odborného vzdelávania a školení, ako aj akékoľvek iné organizácie činné v tejto oblasti. 1.2 ALCVET – Projekt Leonardo da Vinci Hlavným cieľom projektu ALCVET (Advanced eLearning Content for VET in Recycling Industry SME) v odvetví recyklácie v malých a stredných podnikoch je úprava resp. prispôsobenie inovatívneho obsahu vzdelávania, ktorým sú výsledky predchádzajúcich LdV a IKT projektov, do systémov odborného vzdelávania a tréningov a spoločností v krajinách EÚ. Vychádzajúc z vyššie definovaných potrieb, projekt má za cieľ poskytnúť cenovo-efektívny a všeobecný tréningový systém pre malé a stredné podniky (MSP) v oblasti recyklácie, ktorý pokrýva tieto témy: - všeobecné recyklačné technológie, - zlepšovanie procesov (ZP) a podporné systémy informačno-komunikačných technológií (IKT), 39 106752425 D4 Methodology Handbook - nové formy podnikania a tvorba sietí (networking) malých a stredných podnikov. Cieľom je poskytnúť jednotný tréningový obsah v e-learningovej podobe s využitím systému Moodle aplikovateľný v rôznych krajinách a regiónoch EÚ a v rôznych sférach recyklácie (t.j. pre celý recyklačný sektor) pre určené cieľové skupiny. Projekt ALCVET je v súlade s cieľmi programu Leonardo da Vinci, ktorého zámerom je zlepšovať kvalitu a prístup k celoživotnému odbornému vzdelávaniu a získavaniu zručností a kompetencií s ohľadom na zlepšovanie a rozvíjanie adaptability, najmä na konsolidáciu technických a organizačných zmien; 1.3 Partneri projektu ALCVET - PIAP Varšava, Poľsko - Priemyselný výskumný ústav pre automatizáciu a merania je štátnou výskumnou inštitúciou s bohatými skúsenosťami v medzinárodnej spolupráci, zodpovednou za koordináciu projektu ALCVET. Je tiež zodpovedný za zhromaždenie požiadaviek a overenie systému v Poľsku, ako aj úpravu obsahu na všeobecné témy recyklácie. - TVEC Tartu, Estónsko - Centrum pre odborné vzdelávanie je najväčším centrom pre odborné a ďalšie vzdelávanie v Estónsku, ktoré pôsobí v nasledujúcich oblastiach: vzdelávanie dospelých, odborný úvodný tréning, psychologické poradenstvo, poradenstvo v oblasti voľby povolania, ponuka rôznych služieb, ako sú výroba v rámci školských dielní a pod. TVEC má na starosti zhromaždenie špecifikácie požiadaviek, lokalizáciu systému a jeho odskúšanie v Estónsku, ako aj úpravu systému z hľadiska použitých pedagogických metód. - ATB Inštitút pre technológiu aplikovaných systémov, s.r.o.(GmbH) v Brémach, Nemecko bol založený v roku 1991 ako nezisková organizácia s hlavnými strategickými sférami podnikania v analýze a návrhu systémov, technológii softvérových systémov a v znalostnom manažmente, vrátane e-learningu. ATB zodpovedá za vývoj a realizáciu služieb v rámci projektu ALCVET a za zhromaždenie požiadaviek v Nemecku. - KREDIT s.r.o., Košice, Slovensko je spoločnosť pre vzdelávanie dospelých včítane tréningových a poradenských služieb a odborného poradenstva v súvislosti s rozvojom ľudských zdrojov, realizuje flexibilné odborné vzdelávacie školenia a primerane reaguje na meniace sa požiadavky klientov. Má svoje vlastné know-how pre tréningové činnosti, ktoré pozostáva z dištančných štúdií, priameho vzdelávania a učenia sa na základe skúseností. KREDIT zodpovedá za zhromaždenie požiadaviek, lokalizáciu systému a jeho overenie na území Slovenska, ako aj za úpravu použitých pedagogických metód a špecifických hľadísk pre manažérov. 1.4 Cieľové skupiny projektu - Menej kvalifikovaní pracovníci, ktorí potrebujú tak prvotné, ako aj ďalšie vzdelávanie v oblasti všeobecnej recyklácie, a tiež v oblasti špecifických tém závisiacich od odvetvia recyklácie. - Riadiaci pracovníci potrebujú vysoko účinný celoživotný tréning, aby boli schopní rýchlo reagovať na zmenu trhových podmienok, nové organizačné formy a nové príležitosti v podnikaní. - Technickí zamestnanci malých a stredných podnikov sa musia nepretržite vzdelávať v oblasti najnovšieho technologického vývoja. - Tréneri a konzultanti patriaci do rôznych druhov organizácií poskytujúcich vzdelávanie a tréningy, ktorí vzdelávajú zamestnancov malých a stredných podnikov v oblasti podnikania, potrebujú vysoko účinné školenia s aktuálnym obsahom. 40 106752425 D4 Methodology Handbook 2 Prečo a ako študovať v e-learningovom kurze? 2.1 Čo je e-learning? eLearning môže byť pre mnohých z nás mätúcim pojmom. Je to čiastočne preto, že sa tu stretávame s množstvom skratiek, rôznymi populárnymi často aj nesprávne požívanými slovami, ale hlavne kvôli množstvu vzájomne sa prekrývajúcich definícií a rôznorodosti spôsobov dodávky. Okrem toho sa v eLearningu stretávajú dva naoko antagonistické elementy: výučba (resp. pedagogika a andragogika) a informačné a komunikačné technológie. V skutočnosti, jednoducho povedané, eLearning je poskytovanie výučby a všetkých podporných služieb s ňou súvisiacich (konzultácie, komunikácia, administratíva, poplatky) prostredníctvom informačných a komunikačných technológií. Nie je to teda iba jednoduchá dodávka výučby v elektronickej forme; eLearning pokrýva aj oblasti hodnotenia, tútorovania, monitorovania, plánovania, zdieľania vedomostí a skúseností, finančný manažment a ďalšie administratívne funkcie. Definícií e-learningu je veľa a ani jedna z nich nie je úplne výstižná a presná jednoducho preto, že elearning sa rozvíja tak rýchlo, že pravdepodobne nikto nie je v súčasnosti schopný ponúknuť konečnú definíciu. - E-Learning je aplikácia informačných technológií pri vývoji, distribúcii a riadení vzdelávania. (Jan Pejša) - E-learning zahŕňa také výučbové procesy ako: web vzdelávanie, počítačom podporované vzdelávanie, virtuálne triedy a spoluprácu s využitím digitálnych informačných a komunikačných technológií (IKT).Výučba zvyčajne prebieha pomocou Internetu, intranetu/extranetu (LAN, WAN), audio alebo video pások, audio alebo video konferencií, satelitného vysielania alebo CD ROM. (Learning Circuits –glossary) - E-learning je výučba alebo vzdelávanie poskytované s využitím elektronických prostriedkov. Základom pre rozvoj e-learningu je dištančné vzdelávanie. (Derek Stockley) - Využitie IKT na tvorbu, podporu a poskytovanie vzdelávacích programov a kurzov bez ohľadu na čas a miesto. (LineZine) - Sila, ktorá ponúka jednotlivcom a organizáciám konkurenčnú výhodu v neustále sa meniacej a vyvíjajúcej sa spoločnosti. On-line zabezpečenie / distribúcia informácií, komunikácie, vzdelávania. (Cisco) E-learning nie je nič iné, ako kanál, spôsob, cesta, ktorou sa dokážeme spojiť so študentmi a poskytnúť im možnosť učiť sa. Náš úspech pritom silne závisí na schopnosti využívať a kombinovať v e-learningu najvhodnejšie a najľahšie dostupné metódy a prístupy tak, aby sme oslovili čo najširšiu skupinu študentov a pritom nestrácali zo zreteľa ich schopnosti, možnosti a požiadavky. Samozrejme, že okrem pojmu e-learning sa v tejto oblasti stretneme ešte s veľkým počtom definícií a pojmov, ktoré sa v mnohom prekrývajú, ale aj vzájomne dopĺňajú. Okrem toho, k vysvetleniu a chápaniu každého z nich existuje niekoľko prístupov. Pre potreby tejto publikácie a kurzu, do ktorého je zaradená sa budeme ďalej riadiť nasledujúcimi definíciami. - On-line learning: výučba zabezpečovaná Webovými alebo Internetovými technológiami a poskytovaná v komplexnejšom virtuálnom prostredí, ktoré študentom, učiteľom, tútorom, manažérom a administrátorom ponúka nasledujúce možnosti: o Štúdium cez interaktívne študijné materiály, o Komunikácie so spolužiakmi, učiteľmi a tútormi, o Hodnotenia študentov o Monitorovania práce študentov o Manažment a administráciu výučby 41 106752425 D4 Methodology Handbook - CBT – počítačom podporované vzdelávanie (computer-based training): súhrnný pojem pre výučbu, kde sa využívajú počítače na vlastnú výučbu, napr. kurzy na CD ROM a nevyžaduje si pripojenie na Internet. - WBT - Web vzdelávanie (Web-based training): výučba založená na dodávke cez Web browser pomocou Internetu, Intranetu alebo extranetu s linkami na ďalšie zdroje, diskusné skupiny, bibliografické odkazy a pod. WBT môže zahŕňať aj podporu poskytovanú facilitátorom alebo tútorom, napr. konzultácie, riadenie diskusných klubov a pod. - IBT – Internetové vzdelávanie (Internet-based training): výučba hlavne pomocou TCP/IP sieťových technológií ako je email, news groups, atď. Aj keď sa často pokladá za synonymum Webbased training, Internet-based training nemusí nevyhnutne využívať World Wide Web, a HTTP a HTML technológie, ktoré sú využívane vo webovom vzdelávaní. - mVzdelávanie - M-learning (mobile learning): Vzdelávanie pomocou bezdrôtových zariadení, ako sú mobilné telefóny, laptopy a pod. V krátkosti by sme mohli povedať, že e-learning je množinou, ktorá zahŕňa nasledujúce podmnožiny: počítačom podporované vzdelávanie, web vzdelávanie, internetové vzdelávanie a všetky formy vzdelávania, ktoré akokoľvek využívajú informačné a komunikačné technológie na dodávku študijných materiálov, podporu štúdia, komunikáciu, manažment alebo administráciu. 2.2 Čím sa líši e-learning od klasického prezenčného vzdelávania? E-learning v sebe spojil prednosti dištančného vzdelávania a výhody nových informačných a komunikačných technológií. Vďaka tomu so sebou priniesol niektoré charakteristiky, ktoré u iných typov vzdelávania nenájdeme. Medzi hlavné odlišnosti e-learning v porovnaní s klasickou výučbou patria nasledujúce prvky: - úspešný e-learning si vyžaduje spoluprácu a zdieľanie informácií medzi účastníkmi - študent je zodpovedný za svoj pokrok v štúdiu - e-learning viac umožňuje vyhovieť rôznorodým potrebám, záujmom a schopnostiam študentov - prístup k študijným materiálom je „takmer neobmedzený“ miestom a časom (tzv. 24/7 prístup = 24 hodín, 7 dní v týždni) - v prípade ak je kurz tútorovaný, tútori môžu poskytovať študentom podporu flexibilnejšie - tútor a študenti si vytvárajú pravidlá interakcie 3 E-learningový kurz ALCVET 3.1 Čo je Moodle Pre potreby pilotného kurzu ALCVET sme použili virtuálne výučbové prostredie Moodle, ktoré sme upravili podľa požiadaviek účastníkov v jednotlivých krajinách. Požiadavky potenciálnych účastníkov z jednotlivých partnerských krajín sa líšili. Moodle je softvérový balíček pre vytváranie kurzov založených na Internete a web stránkach. Je to projekt, ktorý neustále napreduje určený pre podporu sociálneho konštruktivistického rámca vyučovania. Moodle je poskytovaný bezplatne ako Open Source softvér (pod GNU Public License). V podstate to znamená, že Moodle je chránený autorským právom, ale napriek tomu máte určitú slobodu. Napríklad, máte povolenie kopírovať, používať a modifikovať Moodle pod podmienkou, že súhlasíte s tým, že budete poskytovať kód ostatným; nebudete modifikovať alebo odstraňovať pôvodnú licenciu a autorské práva, a použijete tú istú licenciu pri akejkoľvek odvodenej práci. 42 106752425 D4 Methodology Handbook Moodle pôjde na akomkoľvek počítači, na ktorom je nainštalované PHP a podporuje viacero typov databáz (predovšetkým MySQL). Slovo Moodle bolo pôvodne akronymom pre Modular Object‐ Oriented Dynamic Learning Environment (modulárne objektovo orientované dynamické výukové prostredie);. Možno ho tiež považovať za sloveso, ktoré popisuje proces voľného presunu pri získavaní informácií, robenia vecí podľa seba, hravosť, ktorá často vedie k pochopeniu problému a podporuje tvorivosť. V tomto zmysle sa vzťahuje na zrod Moodla, ale aj na prístup študenta či učiteľa k výučbe v on-line kurzoch. Ktokoľvek, kto používa Moodle je tzv. Moodler (nadšenec Moodle). 3.2 Popis kurzu ALCVET Kurz ALCVET vznikol s cieľom zlepšiť podmienky pre ďalšie vzdelávanie dištančnou formou prostredníctvom nových, predovšetkým internetových technológií, teda prostredníctvom e-learningu. Základné atribúty tohto kurzu sú: - flexibilnosť - otvorenosť - modulárnosť - on-line technológia - dištančná forma Program je tvorený jednotlivými modulmi, ktoré sú rozdelené na základné organizačné jednotky štúdia - kapitoly. Každý modul je ukončený testom. Kurz ALCVET je rozdelený do 4 modulov s nasledujúcimi kapitolami: - Modul 1: Metodika BEP a ICT riešenia: Modul má 8 kapitol a je zameraný na oboznámenie sa so všeobecnými princípmi metodiky BEP, s jej fázami, dokumentačnou schémou a súbormi princípov a mechanizmov. Riešenie jednotlivých častí metodiky si vyžaduje ICT podporu. Vhodne zvolený typ ICT podpory umožní dôkladnú analýzu trhu a identifikáciu potenciálnych dodávateľov. Pri špecifikácii procesu realizácie sa uplatňujú diagramy toku a vývojové diagramy. o Všeobecný popis metodiky BEP o Všeobecný spôsob implementácie ICT riešenia o Monitorovanie zlepšenia výkonu a overenie obchodných prínosov o Analýza trhu, identifikácia potencionálnych dodávateľov a vyjednávanie o spolupráci o Špecifikácia procesu realizácie a ICT podpora - príprava diagramov toku dát a vývojového diagramu o Hrubý odhad nákladov a výnosov o Príklady na hrubý odhad nákladov a výnosov o Problémy pri výbere a zavádzaní ICT v SME - Modul 2: Počítačové technológie a softvérové moduly je zameraný na popis vhodných počítačových technológií a softvérových modulov. Medzi najdôležitejšie požiadavky kladené na konkrétne navrhované riešenia patria hardvérové a výkonové požiadavky, požiadavky na prepojenie, užívateľské rozhrania a na kvalitu. Dôležitým krokom pri výbere adekvátneho softvéru je jeho testovanie v rámci vyšpecifikovaných simulačných scenárov. o Testovanie softvéru, akceptačný test a spracovanie softvérových verzií – manažment konfigurácií o Príprava dokumentu ICT požiadaviek o Hrubá definícia požiadaviek na softvér a hardvér 43 106752425 D4 Methodology Handbook o Smernice pre testovanie a trénovanie o Príklady o Základné počítačové technológie a softvérové moduly pre ELV o Test z modulu 2 - Modul 3: Tvorba sietí pre malé a stredné podniky modul je zameraný na problematiku špecifických podmienok v recyklačnej oblasti pre malé a stredné podniky (SME). Medzi ich potreby SME v súčasnosti patrí veľmi dynamická spolupráca sietí, potrebná na preklenutie častých trhových zmien, na uspokojenie legislatívnych a environmentálnych požiadaviek a na podporu zavedenia pokrokových technologických riešení. Metódy pre prevádzkovanie sietí podporovaných ICT riešeniami sú založené na elektronických softvérových nástrojoch. Boli zavedené virtuálne obchodné siete (Business Virtual Networks), ktoré umožňujú získať výkonnú podporu v prevádzke, t.j. v každodennej podnikateľskej činnosti. o Požiadavky pre ICT pri recyklácii v malých a stredných podnikoch o Typy sietí a zavádzanie sietí pre SME o Tvorba sietí pre malé a stredné podniky (SME) – dôvody a podpory o Metódy pre prevádzkovanie sietí podporovaných ICT riešeniami, založenými na elektronických softvérových nástrojoch o Test z modulu 3 - MODUL 4: Stratégie demontážnych procesov – modul podáva prehľad o možných stratégiách procesu demontáže v demontážnych staniciach automobilov po ukončení ich životnosti. Osobitné miesto patrí virtuálnym obchodným miestam, ktoré sú súčasťou globálnej stratégie a umožňujú zdieľanie zdrojov a distribučných aktivít v rámci siete. Významnú úlohu v procese demontáže zohráva plánovanie tzv. demontážneho plánu, ktorý je generovaný informačným systémom . Súčasťou modulu sú aj príklady konkrétnych technických a organizačných riešení pre demontážne stanice automobilov po ukončení ich životnosti a taktiež technické vybavenie. o Stratégia demontáže – ekonomická kalkulácia, rozdelenie ELV a demontážny plán o Globálna demontážna stratégia – virtuálne obchodné miesta, zdieľanie zdrojov a distribučných aktivít v rámci siete o Nástroj pre meranie a sledovanie pridanej hodnoty o Kvalitatívne hľadiská pri náhradných dieloch a materiáloch o Technické a organizačné riešenia pre demontážne stanice automobilov po ukončení ich životnosti o Technické vybavenie pre demontážnu stanicu ELV o Test z modulu 4 V tomto kurze je k dispozícii glosár kľúčových pojmov a skratiek, v ktorom nájdete výklad základných používaných pojmov a skratiek. 4 Ako študovať v kurze ALCVET - Čo potrebujeme mať k štúdiu o Počítač s operačným systémom Windows o Nainštalovaný kancelársky balík MS Office o Prehliadač WWW stránok 44 106752425 D4 Methodology Handbook Kurz ALCVET je určený pre samoštúdium a preto je poskytovaný bez podpory tútora. Na štúdium budete mať vymedzený časový interval, ale časový rozvrh štúdia jednotlivých modulov si môžete rozvrhnúť sami tak, aby vám to vyhovovalo. Svoje podnety na zlepšenie modulov a kurzu môžete v každom module vyjadriť v položke Komentáre a poznámky k modulu. 45 106752425 D4 Methodology Handbook Kurz ALCVET nájdete na adrese: http://moodle.kreditke.sk/. Po zadaní adresy sa objaví Kliknite na ALCVET- pilot a na obrazovke sa objaví úvodná stránka kurzu: 46 106752425 D4 Methodology Handbook Zadajte svoje používateľské meno a heslo a prihláste sa do kurzu. Orientácia v kurze je jednoduchá a intuitívna: klikaním na názvy kapitol sa dostanete do každej kapitoly a môžete študovať. Napríklad po kliknutí na prvú kapitolu prvého modulu sa objaví nasledujúca obrazovka: 47 106752425 D4 Methodology Handbook Po každom module sa môžete otestovať. Po kliknutí napr. na test z modulu 1 sa objaví táto obrazovka: Kliknite na tlačidlo Náhľad testu teraz. Objaví sa test, v ktorom môžete zistiť čo ste sa naučili. 48 106752425 D4 Methodology Handbook Odpovedzte na všetky zobrazené otázky a potom v dolnej časti kliknite na tlačidlo Odoslať a všetko ukončiť. Systém vám oznámi, že sa chystáte ukončiť pokus o úspešné absolvovanie kurzu; kliknite na OK a pokračujte. Po ukončení testu sa vám zobrazia vaše odpovede a ich hodnotenie. U otázok, kde ste neodpovedali správne budete mať označenú správnu odpoveď. Test môžete opakovať bez obmedzenia. 49 106752425 D4 Methodology Handbook ANNEX 2 Part 1: Vehicle Components and Dismantling Processes Vehicle Components o Additional Accessories o Airbag Alarm lamp Alarm system Antenna Central lock Gear box blockade Horn Hub cover Net Petroleum gas installation Radio Reader Sill pad Speed blocking system Stop light Tachometer Telephone Top luggage rack Trailer towing hook Wheel disc - alum. Car Body Air inlet Battery mount Beam Bumper beam Front beam Rear beam Blower stator Bracket Bracket of front grid Door Side door Door handle Fender Front fender Rear fender 50 106752425 D4 Methodology Handbook Fender brackets Front belt Front camouflage grate Front grid Front reinforcement Fuel intake cork Fuel tank filler cap Hinge Lock bolt Mirror Door lock bolt Rear view mirror outside Moulding Under head lamp moulding Upper fender moulding Mudguard Mudguard flap Plastic shield Rear belt Relings Sealing o Rubber window sealing Side member Silencer mat Spoiler Tailage Top Top hatch Towing hook Wheel housing Window Chassis window Door window Frontwindow Rearwindow Driving Systems Axle shaft left Axle shaft right Differential Drive shaft Gear box Gear box housing 51 106752425 D4 Methodology Handbook o Gear wheel Live axle rear Speedometer drive mechanism Spindle Universal joint Engine and Accessories Air filter cover Alternator Barrel Bendix joint Block Butterfly valve Camshaft Carburetter Catalyst bracket Catalyst probe Clutch Clutch cover Clutch lever Clutch plate Clutch pressure device Control device Cooling fan Cooling fluid filler port Crankshaft Cylinder Distributor Dynamo Engine Engine arm Engine block Engine cushion Engine head Engine oil sump Engine shield Exhaust pipe Exhaust turbocharger Fan casing Filter base Flowmeter Fly wheel Gear box arm 52 106752425 D4 Methodology Handbook Gear box cushion Hall sensor Ignition coil Ignition distributor Ignition module Injector Inlet pipe Oil measuring pin Piston Pneumatic governor Pulley Pump o Fuel pump Injection pump Oil pump Servo steering pump Water pump Pusher Radiator grill Release thrust bearing Rubber tube Shield Starter Terminal strip Thermostat Timing gear Valve cap Valve drive Valve gear cap Valve lever Voltage governor Fixings o Bolt Nut Interior Accessories Air nozzle grates Antidazzle screen Armrest Ash tray Camouflage grate Centre console Clock 53 106752425 D4 Methodology Handbook o Combi meter Glove compartment Handle Hanger Head lining Head-rest Inside door handle Interior mirror Interior moulding Milleage indicator Parking brake lever Pedals Plastic screen Rack Rear seat Rear seat pocket Roller shade Safety belt Seat Side sill moulding Suction switch Trim panel Trunk mat Upholstery Lighting Clearance light Controlling mechanism Decorative window Direction indicator lamp Fog lights Halogen lamp Head lamp Head lamp glass Lamp Reversing light Sides direction indicator lamps o Tail lamp Suspension Bearings Brake drum Brake plate Cushion 54 106752425 D4 Methodology Handbook o Engine longitudinal frame Guide lever bracket Hub pin Lateral control rod McPherson Plate spring Rear longitudal frame Shock absorber Spring Steering side rod Stub axle Traverse Upper radius arm Wheel Wheel hub Wheel suspension lever Systems ABS pump Activated carbon container Air Blower Air intake Air storage tank Band brake servo Brake cylinder Brake servo Brake shoes Breaking force corrector Cable Catalyst Clutch pump Clutch release cable Compressor Conductor Contact breaker Container Controller Cylinder disc brake caliper Digital engine controller Electrical wiring Evaporator Fuel heater Fuel inlet 55 106752425 D4 Methodology Handbook o Fuel tank Fuse box Heater Heating tube Hydraulic slave cylinder Hydraulic system Ignition block Ignition starter switch Master cylinder Measuring system Parking brake cable Pump of assisted brake system Receiver drier Relay Rubber hose Sensor Silencer Silencer cap Speed change lever Steering column Steering gear Steering wheel Stepping motor Switch Switches Telescopic damper Tube Valve Window winder Windscreen washer Windscreen wiper mechanism Wiper arm Wiper motor Wastes Batteries Brake fluids Brake linings Catalysts Cooling fluids Fuels Glass Nonferrous metals 56 106752425 D4 Methodology Handbook Oil filters Oils Plastics (waste) Tires Dismantling Processes o o Additional Accessories Removing o Dismantling o Drying o o Milling Separation o Drilling o Punching o Crushing o Breaking o Inner transportation o Sale o o Sale transportation Packing o Storing 57 106752425 D4 Methodology Handbook Part 2: ERP Systems ERP Systems o Client System o o o Graphical User Interface Interface Development Tools User Interface Management Systems General IT Selection Criteria Interoperability Maintainability Maturity Scalability Usability Legacy Software Network Bandwidth ADSL ISDN Modem T1 LAN Connection Type Direct Communication Line Internet Intranet Network o No Connection Available Protocol CORBA DCOM / COM+ File based (SAP) TCP / IP Web Service Security Operating System Apple OS 10 Linux MS Windows MS Windows 2000 MS Windows 98 MS Windows NT 4.0 MS Windows XP 58 106752425 D4 Methodology Handbook Unix o AT&T System V BSD HP-UX IBM AIX Sun Solaris Server System Application Server .NET Server EJB Server Oracle Application Server Database Server Informix MySQL Oracle RDBMS2 MS SQL Server Message Server SAP DB SAP DB MS Exchange Server Presentation Server HTTP Server Apache HTTP Server MS Internet Information Server Netscape Server o System Architecture Distributed/collaborative enterprise architecture Multi-Tiered System Four Tiered System (User Interface/Presentation/Business Logic/Data Base) Four+ Tiered System Three Tiered System (User Interface/Business Logic/Data Base) Two Tiered System (Client/Server) Stand-alone System 59 106752425 D4 Methodology Handbook Part 3: BEP Methodology Best Enterprise Practice Methodology o The Analysis & Conception Phase Definition: The Analysis & Conception Phase is intended to the identification of the company strategic business objectives and the identification of the critical weak points, within the actual processes execution, hindering the achievement of business objectives. The output of this phase is the first process improvement solution concept, comprising the required organisational measures and ICT support. In addition the planning of the implementation and rough cost/benefit estimation are carried out in this phase. Determination of the Company Objectives Definition: The action of identification of the company specific strategic objectives whose output will be used for the definition of the process improvement measures. Profit Optimisation Company Focus Company Autonomy Partnership Strategy Market Analysis Market Focus Market Share Definition: Measure for the relative size of a firm in an industry or market, in terms of the proportion of total output, sales or capacity it accounts for. In addition to profits, one of the frequently cited business objectives of firms is to increase market share. The market share level relative to competitors should also be observed, not only the absolute market share. QCS Quality Increase Costs Decrease Schedule Optimisation Others Identification of Weak Points 60 Definition: The procedure, applying a holistic approach of taking into account kernel processes and technology aspects, as well as organisational, management and the companies’ cultural aspects for identification of critical weak points in the processes execu- 106752425 D4 Methodology Handbook tion, which represent an obstacle to the achievement of the identified co-operation objectives. Prioritisation of the Improvement Areas Conception of the Future Process Execution and ICT Support Definition: Methodology step of the rough estimation of the business (financial and nonfinancial) benefits, based on the initial process indicators definition. Estimation of SW and HW Requirements Definition: The action of the estimation of the necessary ICT-support (HW & SW) to the organisational entities of the company, according to the concept of the ICT-support, to be used as a reference for the first estimation of the investments needed. Definition: The workstep of the definition of the rough work plan and time-schedule with milestones, for the solution specification, selection and implementation, as well as for the required efforts calculation. This planning will allow to calculate the labour costs. Implementation Planning Elaboration of the work plan Definition: Procedure of the (re)design of the future process execution and of an optimal ICT support to eliminate the weak points of the actual execution. The output of this methodology phase is the rough specification of the overall, ICT and organisational, solution concept. Estimation of Business Benefits from the Improvement Measures Definition: The procedure of the identification of the areas whose improvements will result in the fastest and the most efficient process improvement. The output of this step will be the list of the improvement actions to be realised with a highest priority. Definition: Creation of a workpackage structure of the tasks to be executed including a task description for each workpackage, adapted to the complexity of the solution concept and the individual constraints of the company. Elaboration of the schedule Definition of the milestones Estimation of required labour efforts Rough Cost / Benefit Estimation 61 106752425 D4 Methodology Handbook o Definition: The estimation of the expected implementation cost versus the identified financial benefits for the calculation of the Pay-Back-Period Definition: The Specification & Selection Phase is intended to the detailed “redesign” of the actual process execution and the specification of the ICT-support for each of the critical activities in order to eliminate weak points. The final outcome of this phase is the solution selected and the detailed work plan and schedule. The Specification & Selection Phase Detailed specification of the process execution and ICT support Specification of the interaction of activities (Data Flow Diagram) Creation of the flowchart of the tasks execution Description of the task execution (Procedure Description) Specification of the Information and Access Rights Specification of the ICT-Support Determination of the Monitoring Concept Definition: Data flow diagram (DFD) presents the information flow between the activities. The information flow is the precondition for and result of the interaction between the activity to be optimised and other activities. DFD can capture the data interaction with external entities as well as with databases or systems. Definition: The workstep of a detailed specification of the future process execution (Procedure Descriptions) and the ICT support, elaborated within the Analysis & Conception Phase. Definition: The workstep of the creation of a monitoring concept for the specified process execution, to guarantee that the defined procedures are carried out optimally and according to the a.m. process execution. Detailed Specification of the Process Indicators – Verification of the Business Benefit Definition: The detailed specification of the process indicators for the verification of the business benefits, based on the procedure descriptions. Process Indicators are characteristic parameters of the processes which are to be improved, which facilitate the control of the improvements results. Preparation of the ICT Requirements Document 62 106752425 D4 Methodology Handbook General conditions for the implementation Functional requirements Non functional requirements Hardware requirements Performance Requirements Interface requirements User Interface requirements Quality requirements: Implementation of the Selection Process Selection of ICT solution class o Definition: The workstep to prepare the ICT requirements document, presenting or referencing all requirements w.r.t. the envisaged ICT system, to be used for the call for tender. It should include the three main parts: General conditions for the implementation, Functional requirements and Non functional requirements/system requirements. Definition: The workstep of the selection of the optimal solution class among the five provided by the BEP Methodology: 1. Development of a new SW system, 2. Further development of an existing SW system, 3. Migration – combination of new ICT with an existing system, 4. Modification/Adaptation of a standard system, 5. Usage of a commercial system. Market analysis and identification of potential suppliers Solicitation and evaluation of quotations and selection of the best supplier Contract Negotiation Definition: The workstep to ensure that all critical aspects, important for an efficient development and implementation of the ICT solution, between the company and a supplier are taken into account, agreed and stated in the contractual agreement. Definition: The final BEP Methodology phase driven by the software vendor, providing methods and procedures for the company to ensure the cost and time effective implementation of The process improvements actions, primarily addressing the implementation of the specified ICT solution by the supplier. The Implementation Phase Realisation of the ICT solution 63 106752425 D4 Methodology Handbook Introduction of Process Operations Definition: The action intended to realise a cost and time efficient implementation of the ICT solution by a supplier and to enable an appropriate control and influence of the user (through his intensive involvement) on the SW development process. Definition: The workstep of the detailed specification/modification of procedure description from the Specification Phase, to be used as procedure instructions for the employees following the functionality of the implemented ICT support. Verification of Business Benefits Definition: The workstep intended to realise the measurement of the defined process indicators, in daily operation. The measurement results are to be used for verification of business benefits and pay-back period. Measurement of process indicators 64 106752425 D4 Methodology Handbook Part 4: Recycling Technology and Processes - Plastics Recycling Plastics Recycling processes: Hindrances in Plastic Recycling The chemical composition of plastic, makes it one of the difficult items to be recycled. Plastics have low entropy, because of which it is arduous to mix with the other polymers and/or chemicals. The vast use of dyes and other additives in the plastics makes them very hard to reprocess. The process of removing additives from plastic is very costly and it has the risk of destroying the plastic completely. Types of Plastic Recycling: Process Scrap Plastic Recycling - This method of plastic recycling is applied to the left over products from the plastic manufacturing process. These left over products or polymers are comparatively unpolluted and the process of recycling them is simple and cost-effective as well. Post-use Plastic Recycling - Processing household plastic waste is one of the biggest challenge. Plastic products that have been used and thrown away, are recycled by the post-use plastic recycling process. Mechanical Plastic Recycling - This method of plastic recycling includes various processes like shredding, melting etc., of the plastic waste. First the plastics are classified according to their polymer type. Afterwards the plastic should have to melted or made into a new shape. Apart from this, the plastic waste is first shredded, then melted and then processed into granules. Feedstock or Chemical Plastic Recycling :- This method of plastic recycling, involves the breaking down of polymers, which can then be used in various industries. The feedstock plastic recycling process is flexible and more forbearing to the plastic additives, as compared to the mechanical plastic recycling. This is the most costly method of plastic recycling. Plastics Recycling Equipment Categories: shredder granulator extruder 65 106752425 D4 Methodology Handbook Plastic Identification Code: Plastic Identification Code Type of plastic polymer Properties Common Packaging Applications Polyethylene Ter- Clarity, strength, toughSoft drink, water and salad dressing ephthalate (PET, ness, barrier to gas and bottles; peanut butter and jam jars PETE) moisture. Stiffness, strength, toughHigh Density PolMilk, juice and water bottles; trash and ness, resistance to moisyethylene (HDPE) retail bags. ture, permeability to gas. Versatility, clarity, ease of Polyvinyl Chloride blending, strength, tough- Juice bottles; cling films; PVC piping (PVC) ness. Ease of processing, Frozen food bags; squeezable bottles, Low Density Pol- strength, toughness, flexie.g. honey, mustard; cling films; flexiyethylene (LDPE) bility, ease of sealing, ble container lids. barrier to moisture. Polypropylene (PP) Reusable microwaveable ware; kitchStrength, toughness, reenware; yogurt containers; margarine sistance to heat, chemitubs; microwaveable disposable takecals, grease and oil, versaaway containers; disposable cups and tile, barrier to moisture. plates. 66 106752425 D4 Methodology Handbook Polystyrene (PS) Egg cartons; packing peanuts; disposVersatility, clarity, easily able cups, plates, trays and cutlery; formed disposable take-away containers; Dependent on polymers Other (often polyBeverage bottles; baby milk bottles; or combination or polycarbonate or ABS) electronic casing. mers 67 106752425 D4 Methodology Handbook Part 5: Recycling Technology and Processes - Electronic Waste Recycling Electronic Waste Recycling processes: Bioremediation Phytoremediation Waste-to-energy conversion Mechanical Biological Treatment (MBT) Molten Closed-Loop Gasification Technology Recycling List of electronic products: 1. Large household appliances Large cooling appliances Refrigerators Freezers Other large appliances used for refrigeration, conservation and storage of food Washing machines Clothes dryers Dish washing machines Cooking Electric stoves Electric hot plates Microwaves Other large appliances used for cooking and other processing of food Electric heating appliances Electric radiators Other large appliances for heating rooms, beds, seating furniture Electric fans Air conditioner appliances Other fanning, exhaust ventilation and conditioning equipment 68 106752425 D4 Methodology Handbook 2. Small household appliances Vacuum cleaners Carpet sweepers Other appliances for cleaning Appliances used for sewing, knitting, weaving and other processing for textiles Irons and other appliances for ironing, mangling and other care of clothing Toasters Fryers Grinders, coffee machines and equipment for opening or sealing containers or packages Electric knives Appliances for hair-cutting, hair drying, tooth brushing, shaving, massage and other body care appliances Clocks, watches and equipment for the purpose of measuring, indicating or registering time Scales 3. IT and telecommunications equipment Centralised data processing: Mainframes Minicomputers Printer units Personal computing: Personal computers (CPU, mouse, screen and keyboard included) Laptop computers (CPU, mouse, screen and keyboard included) Notebook computers Notepad computers Printers Copying equipment Electrical and electronic typewriters Pocket and desk calculators and other products and equipment for the collection, storage, processing, presentation or communication of information by electronic means User terminals and systems Facsimile Telex Telephones Pay telephones Cordless telephones Cellular telephones 69 106752425 D4 Methodology Handbook Answering systems and other products or equipment of transmitting sound, images or other information by telecommunications 4. Consumer equipment Radio sets Television sets Videocameras Video recorders Hi-fi recorders Audio amplifiers Musical instruments And other products or equipment for the purpose of recording or reproducing sound or images, including signals or other technologies for the distribution of sound and image than by telecommunications 5. Lighting equipment Luminaires for fluorescent lamps with the exception of luminaires in households Straight fluorescent lamps Compact fluorescent lamps High intensity discharge lamps, including pressure sodium lamps and metal halide lamps Low pressure sodium lamps Other lighting or equipment for the purpose of spreading or controlling light with the exception of filament bulbs 6. Electrical and electronic tools (with the exception of large-scale stationary industrial tools) Drills Saws Sewing machines Equipment for turning, milling, sanding, grinding, sawing, cutting, shearing, drilling, making holes, punching, folding, bending or similar processing of wood, metal and other materials Tools for riveting, nailing or screwing or removing rivets, nails, screws or similar uses Tools for welding, soldering or similar use Equipment for spraying, spreading, dispersing or other treatment of liquid or gaseous substances by other means Tools for mowing or other gardening activities 7. Toys, leisure and sports equipment Electric trains or car racing sets 70 106752425 D4 Methodology Handbook Hand-held video game consoles Video games Computers for biking, diving, running, rowing, etc. Sports equipment with electric or electronic components Coin slot machines 8. Medical devices (with the exception of all implanted and infected products) Radiotherapy equipment Cardiology Dialysis Pulmonary ventilators Nuclear medicine Laboratory equipment for in-vitro diagnosis Analysers Freezers Fertilization tests Other appliances for detecting, preventing, monitoring, treating, alleviating illness, injury or disability 9. Monitoring and control instruments Smoke detector Heating regulators Thermostats Measuring, weighing or adjusting appliances for household or as laboratory equipment Other monitoring and control instruments used in industrial installations (e.g. in control panels) 10. Automatic dispensers Automatic dispensers for hot drinks Automatic dispensers for hot or cold bottles or cans Automatic dispensers for solid products Automatic dispensers for money All appliances which deliver automatically all kind of products 71 106752425 D4 Methodology Handbook Part 6: SME Networking Community Portal The Community Portal is the part of an ICT system where SMEs can meet other partners - SMEs, ICT providers and RTDs - to exchange information, experiences, knowledge and ideas, within a kind of business and knowledge community. The Community Portal is based on a market available free-software Content Management System (CMS), and allows for an intuitive, user friendly navigation through the infrastructure, adapted to the recycling community needs and requirements. SME Network A network is a structure made of nodes (which are generally individuals or organizations) that are tied by one or more specific types of interdependency, such as financial exchange, values, visions, ideas, friendship, or trade. SME network is a business oriented structure made of SMEs having common interests. Networking Process of creating networks. Network Types Types of Networks: Different network types are described in the literature. Shortly summarised these VCBN can be classified into the following three groups according to the network topology: Network Types a) The supply chain network topology is characterized by a configuration of the partners along the value chain of the industry. Supply chain networks are designed to deal with rapid changes of logistics quantities which stem e.g. from large order quantities from the final customer. Regardless of the industry in which they are established, supply chain networks provide inter-organizational management structures mainly to increase the efficiency of the chain. The architecture of the supply chain network and the configuration of its partners are mostly stable, including e.g. a number of pre-defined alternative routings. b) One central partner that focally defines the business strategy of the entire network manages a strategic network. Because all other partners are directly related to the central partner it is referred to as star topology or hub-and-spoke network topology. Consortia build stable project teams for the duration of one project and concentrate the management function within the lead contractor. c) A peer-to-peer (p2p) network topology entails mutual relationships between all (or most) partners from the network without a prominent strategic centre (polycentric structure). Instead, initiatives can 72 106752425 D4 Methodology Handbook be launched from each network node. As there is no central partner, management competencies for change are distributed within the network partners. Establishment of SME Network The objective of deployment of the procedure and tool for establishment of recycling SME networks is to be able to select an optimal group of partners according to the criteria dictated by a specific business opportunity. The procedure follows a structured assessment steps resulting in a list of community partners, optimally suiting the requirements. The procedure for establishment of recycling SME networks is realised by the Network Set-up tool, consisting of two sub-modules Sub-module for pre-selecting the VCBN members out of the VO members Sub-module for VCBN financial viability test and enables the decision making about "going" or "not going" into the network. The set-up procedure will be started by a temporary SME-broker which wants to react on new business opportunity and goes through the following steps in the sub-module 1: 5. Enter the Community Portal (CP) classified repository / catalogues of information regarding the profile, competencies, resources, products, services, etc. about the organizations which participate in the CP 6. Define a set of criteria used to perform a rough filtering of the existing companies (suggested criteria are e.g. the company type, the specialization and the distance to the local site) 7. Search for companies fulfilling those criteria 8. Manually pre-select desired candidates Further procedure will go using the sub-module 2: 9. Make the financial viability testing, applying the Added Value checking tool in simulation mode (Lesson 6) for the VCBN made of the partners pre-selected in a step 4 above, using the available data. 10. Analyse the costs and benefits of the proposed network in order to evaluate suitability of the network model, business efficiency and partners' suitability 11. Select the companies which will be part of the new network from those which fit the preliminary search criteria. 12. Restart the steps 2 - 6 if the results are not promising The procedure described above comprises the so-called quantitative/numerical assessment of the network set-up adequacy. The step 9, not comprised above is left to the set-up procedure initiator-broker as a non-numerical assessment such as working conditions and cultures, possible legislation differences (different countries), business perspective, commitment levels etc. which are to be considered. All these aspects will significantly influence the final decision. Virtual Organisation A virtual organization or company is one whose members are geographically apart, usually working via networked computer applications while appearing to others to be a single, unified organization with a real physical location. "an organization distributed geographically and whose work is coordinated through electronic communications." Virtual Collaborative Business Network 73 106752425 D4 Methodology Handbook Group of companies coming together to co-operate, to achieve some shared business goal by forming networks enabled by various forms of internet-based technology. Virtual Market Place Internet based space where the network partners publicise own products to be offered to the other virtual network partners. Virtual Resources Space Internet based space where the network partners publicise own free resources, including products and production resources, to be offered to the other virtual network partners. Virtual Interest Space Internet based space where the network partners publicise own interest for the resources, including products and production resources, offered on the other virtual market place. Part 7: Socio-Cultural Ontology As explained in Section ontology (ies) relevant for cultural aspects, legal constraints, and national practices has to be applied. Therefore, three groups of ontologies has to be covered. Cultural Ontology Legal ontology National practices In this version of the Methodology we shall focus on the cultural ontology and partly upon national practices, while in the final version we shall address legal issues. Cultural ontology and National Practices According to [1] there are just a few ontologies related to the domain of culture and national practices. Most of them concentrate on the domain of cultural heritage, which is not of particular interest for the ALCVET methodology since the methodology focuses on LOs in technical and economical domains. An example of such ontology is CIDOC Conceptual Reference Model [2]. The ontology which could be of particular importance for ALCVET is the one conceptualized by Abou-Zaeid in [3]. His ontology formally describes different cultural values within the context of international business enterprises. Drawing upon the assumption that today there are many international enterprises that work collaboratively over the borders, the purpose of this ontology is to build a shared vocabulary that explicitly specifies the similarities and differences between their value systems. Since many ALCVET LOs directly address such issues (e.g. international business networking of SMEs in recycling domain), such ontology well fits to the ALCVET methodology Abou Zaeid’s ontology is intended to facilitate the inter -cultural communication with regard to business enterprises. This cultural ontology defines two concepts that are; Organizational-specific values and relevant national-specific values. National-specific value is defined as “a common value shared by people within a given country and can be used to distinguish one country’s culture from another” [´3]. 74 106752425 D4 Methodology Handbook On the other hand, in [1] ontology of socio-cultural time expressions is defined which also may be important for the ALCVET methodology. As the ALCVET methodology is not intended to provide new ontologies neither to elaborate in detail relations among different concepts within ontologies relevant for cultural-social aspects (similarly as for the other ontontologies presented in previous Parts 1-5) the methodology will be limited to set of terms relevant for cultural-social issues. Therefore, in this first draft version of the socio-cultural ontology we shall focus on three main groups of terms: a) Organizational-specific values b) relevant national-specific values c) socio-cultural time expressions Some of the concepts relevant for a) and b) are listed in the following table [3]. This is initial evrsions which will be further elaborated in the scope of the project. Name of the Concept Description National-specific Value A common value shared by peo- Social hierarchy, ple within a given country and can uncertainty avoidance be used to distinguish individualism one country’s culture from anoth… er Organizational-specific An enduring belief that a specific Productivity mode of conduct or end-state of Life long employment existence is personally or socially preferable to an opposite or converse mode of conduct or endstate of existence Value Terminal Value Examples A desired goal that an organiza- excellence, tion seeks to achieve stability, profitability, quality … Instrumental Value A desired mode of behaviour that hard working, an organization wants its memconservative, bers to observe honest … Knowledge (k) -oriented Terminal Value K-oriented Instrumental Value A desired k-oriented goal that an Knowledge accessibility. organization seeks to achieve Knowledge generation A desired mode of behaviour that trust, an organization wants its memcollaboration bers to observe willingness to learn. 75 106752425 D4 Methodology Handbook Business-Thing Any thing toward which thought business outcome (products or action is directed or is commu- or services), nicated by the members of the business process, firm, business rule, consumers, suppliers, competitors, partners. … Regarding c) socio-cultural time expressions, the list of terms relevant are listed in the following table [1] The categories are grouped according to the approach explained in [1]. Here are selected categories which can be relevant for the ALCVET methodology. Category Name Category Description Time Periods Concept of all possible time periods that can be explicitly anchored on the time line Calendar Date Periods Socio-Cultural Time Periods Instances –examples February 8.00 a.m January_12_2004 March_30 2005 Weekend Vacation Day Holiday Concept of time periods related to a specific religion, a nation or to a social group such as business people or people in higher or secondary education Socio-Cultural Time Periods Related to Religions Socio-Cultural Time Periods Related to Nations Concept of time periods related to a specific nation Socio-Cultural Time Periods Related to Business Life & Education Concept of time periods related to a specific social groups of business people and education Socio-Cultural Time Periods with Duration of Longer than Concept of socio-cultural time periods having a One Day duration that is longer than one day, e.g. 2 days, one month, 3 weeks or half a year etc. Socio-Cultural Time Periods with Concept of socio-cultural time periods that have a duration of one day 76 106752425 D4 Methodology Handbook Duration of One Day Socio-Cultural Time Periods with Duration of Shorter than One Day Concept of socio-cultural time periods that have a duration of one shorter than one day e.g. hours, half a day etc. Socio-Cultural Time Periods Related to Business Life with Duration of Shorter than Concept of socio-cultural time periods that are only related to business life and that have a duration, which is shorter than one day Rush Hour Happy Hour Night Shift Concept of socio-cultural time periods that are only related to secondary education and that have a duration, which is longer than one day Half Term School Term School Year Concept of socio-cultural time periods that are only related to German nation and that have a duration, which is longer than one day German Weekend Octoberfest Concept of socio-cultural time periods that are only related to German nation and that have a duration, which is one day Day of Unity (Tag der Einheit) Reformation Day May Day Sylvester Advent Sunday All Saints’ Day Ascension Ash Wednesday Christmas Day Easter Monday Epiphany Good Friday Palm Sunday St. Patrick’s Day St. Stephens Day St.Valentine’sDay One Day Socio-Cultural Time Periods Related to Secondary Education with Duration of Longer than One Day German Time Periods with Duration of Longer than One Day German Time Periods with Duration of One Day Christian Time Periods with Duration of Longer than One Day Concept of socio-cultural time periods that are only related to Christian religion and that have a duration, which is longer than one day Christian Time Periods Concept of socio-cultural time periods that are only related to Christian religion and that have a duration, which is one day with Duration of One Day 77 Advent Christmas Easter Holy Week Lent 106752425 D4 Methodology Handbook Whitmonday Pentecost * ? D [1] Pinar Özden: An Ontology of Socio-Cultural Time Expressions, Master Degree, Centrum für Information und Sprache, München 2004. [2] M. Doerr, M. Stif, N. Crofts, I. Dionissiadou. Definition of the CIDOC ObjectOriented Conceptual Reference Model. tech. report, ICOM/CIDOC Documentation Standards, September 1999. [3] E. Abou-Zeid. Towards a Cultural Ontology for Inter-organisational Knowledge Processes. In Proc. of 36th Hawaii International Conference on System Sciences HICSS-36, January 6-9 Big Island HI, IEEE Computer Society, pp. 4--9. 78 106752425