CE Interviewer Reference

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CE Interviewer Reference:
Profile:
What is your job title?:
What are your job duties?:
How long have you been with your company?:
What is your work environment?:
Introduction
This is a handheld device that runs on the CE operating system. Please take a few minutes to get
comfortable with the device.
Are you familiar with these types of devices?:
If no:
(Interviewer) Turn on the device and walk them through the basic functionality of CE, using the
keyboard and the stylus.
How would you normally interact with this device and associated software? Keyboard?
Interface? Other?:
How would you learn about the features and functions of this handheld device?:
If yes:
(Interviewer) Turn on the device, quickly summarize the above presentation, and move to the
following section.
Introduce RSPocketLogix:
(Interviewer) This handheld device contains RSPocketLogix software, a version of RSLogix5/500. This
software allows you to perform many of the features of standard RSLogix5/500 software. Display software.
Do you commonly connect a laptop with RSLogix5/500 to a device on your plant floor and perform tasks?:
If yes or no:
Notice that this device is attached to a SLC 500 processor. Using RSPocketLogix software,
navigate to the data table, and force an output.
Note to Interviewer: After the user completes the task, move to the following section. If they
would like to use the handheld device and RSPocketLogix to perform other functions, urge them
to do so at the end of the interview.
Handheld Usage in User Environment:
How would you use this handheld device and the RSPocketLogix software to complete a project in your
environment?:
What tasks would you perform most often with this handheld device and associated software? What tasks
would you perform least often?:
What interface clues would help you to distinguish between different modes of functionality (for example,
run and remote run modes)?:
In your work environment, would you be the only individual using this device?:
How would you transport this handheld device from one site to another? Would you consistently transport
additional items with the device?:
In your work environment, would there be any security issues associated with using this handheld device?:
In your work environment, do you think that this device would be exposed to physical abuse? Do you think
this particular device would stand up to that type of abuse?:
Limitations of RSPocketLogix?:
What tasks would you still perform using standard RSLogix5/500 software on your PC?:
What expectations do you have of RSPocketLogix, in comparison to standard RSLogix5/500?:
Handheld Documentation Usage:
Concentrating on your environment, projected usage, and the associated tasks specified earlier, how would
you answer questions about RSPocketLogix software and the associated functionality provided with this
handheld device?:
Demo RSPocketLogix Online Help:
(Interviewer) Here is the online help included with RSPocketLogix. The help is available from the Help
menu by selecting Help > Contents. You have the ability to navigate through the help system via the
contents topic. Please feel free to familiarize yourself with the online help system.
Would you answer your questions by exploring the online help?:
If yes:
Would you expect to access online help directly from the application at the dialog box level?:
In the event that the online help did not answer your questions, what would you do next?:
If no:
What information medium would you want to use to answer your question?:
Have you used documentation with other handheld software products, independent of Rockwell Software
offerings? Did you think the documentation was useful? Not useful? Why?:
Post Interview:
Local customers only:
Are there any other individuals at your site who may be able to participate in this activity? If so, how can
we include that resource in our evaluation?:
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