SM 131 A1– BUSINESS, SOCIETY, AND ETHICS COURSE SYLLABUS Module 1: What is Ethical Decision-Making Week 1 Jan 15 Lecture Introduction from Dean Reiser, introduce discussion faculty, writing faculty, rules for class, etc. Introduce the Rational Decision-Making Model Jan 16 Discussion Introduction/ice breakers Overview of course objectives What are ethics and why do we need them? What is being ethical? Readings: Jennings Case 7.11 Jan 17: Workshop Intro to Writing in SM 131; Intro to Lens Paper Week 2 Jan 21Discussion Identify ethical issues in your own life Identify and clarify you own values Readings: Jennings case 1.2 Jan 22 Lecture Identify ethical situations Introduce ethical frameworks Readings: Jennings: c. 1A Jan 23: Discussion Apply frameworks: Casey Martin Case Readings: Jennings: Reading 1.6, case 1.7 -Watch TED: Barry Schwartz: Loss of Wisdom. (TED.com) In class activity Homework Due: Virtues Assignment (See SMGTools/Resources/Homework) Jan 24: Workshop TEAM SESSION #1 LOST AT SEA 1 What’s the big deal about being on a team? What does it take to be on a team, what kinds of skills and investments? What do you want to be your legacy as a team mate to be? Homework Due: Casey Martin Part 3 (See SMGTools/Resources/Homework) Week 3 Jan 27: Lecture Business and Ethics: How do they work together? Readings: Jennings: c. 1B (29-34 up to, but not including, case 1.10), c. 2A & 2B, and 2C case 2.11 p. 73-82 Jan 28: Discussion What gets in the way of ethical decision-making? Readings: Jennings: case: 2.7, and Sam Waksal article (SMG Red course packet) Jan 29 Lecture Writing in the business context: Similarities and differences between business writing and academic writing. Creating reader-centered business documents. Jan 30: Discussion Applying ethical frameworks to business Readings: Jennings: 2C (p. 84-87) New York Times: Greg Smith: Why I Left Goldman Sachs (SMG Red course packet) Bloomberg: Greg Smith Quit Goldman After ‘Unrealistic Pitch for $1m’ (SMG Red course packet) Homework Due: Douglas Faneuil Assignment (See SMGTools/Resources/Homework) Jan 31: Workshop TEAM SESSION #2 TEAM COMPACTS/PRESENTATION SKILLS AND EXPECTATIONS What will be the goal of the team collectively and what are the behaviors that should be expected of each other to reach the team goal. -Review expectations of presentations, SMG rubric, assignment, dress code and media pros/cons Week 4 Feb 3: Lecture Blindspots: Why we do not act as ethically as we think we should Readings: Bazerman “How (un)Ethical Are You? HBR 12/03 (SMG Red course packet) Bazerman “Ethical Breakdowns” HBR 4/11 (SMG Red course packet) Video: TED: Dan Ariely: Free Beer: The Truth About Dishonesty (watch in lecture) Feb 4: Discussion 2 Apply frameworks and blind spots In-class: blind spot activity; Ariely discussion questions Feb 6: Discussion In-class: Carter Racing Case (Red SMG course packet) Feb 7: Workshop Writing Workshop: Thesis Statement, Topic Sentences, Sequence in business writing Feb 10: EXAM Module 2: The Role of the Firm in Society Week 5 Feb 13 Discussion What is the role of social value in business? How do business, government and households interact in our economy? Readings: Colander, c. 3; (blue course packet) Watch podcast on SMGTools/Resources/Podcast Feb 14: Workshop TEAM SESSION #4 NBP PRESENTATIONS Students will individually prepare a 1 slide presentation with either 8 words or 1 picture to present to the class. Each presentation will last between 60 and 90 seconds. Lens Essay 1 Due to SMGTools beginning of class. Week 6 Feb 18 Discussion What is the role of government in market failures? What is a Prisoner’s Dilemma? Readings: Market for cancer research? (get on your own) http://radioboston.wbur.org/2012/10/10/cancer-research-free-market, and http://radioboston.wbur.org/2012/10/11/michael-sandel-markets Schneier: Wired: Drugs: Sports’ Prisoner’s Dilemma: self-interest and cooperation. Feb 19 Lecture Market Failures: Why do markets fail? We will consider externalities, public goods, and information problems. How does the government get involved in market failures? 3 Readings: Colander c. 8 (Blue course packet) Feb 20 Discussion Markets and Morality In-class activity Presentation 1: Climate change Feb 21 Workshop TEAM SESSION #4 NBP PRESENTATIONS, PART 2. Week 7 Feb 24 Lecture What is the role of a firm: To make profits? To satisfy stakeholders? To better society? Readings: Jennings: c. 3A, p. 91-113 Reich: The Case Against Corp. Social Responsibility, p. 2-9 (Red SMG course packet) Remi Trudel and June Cotte, Does it Pay to Be Good? MIT Sloan Management Review (Winter 2009). (Red SMG course packet) Feb 25 Discussion Friedman, Freeman, and CSR Video: CBS 60 Minutes: Big Game Hunting (watch before class SMGTools/Resources/videos) Presentation 1: FTC and Whole Foods Feb 27 Discussion Readings: Jennings, case 3.8: Adelphia: Good Works via a Hand in the Till Are Companies More Powerful than Countries? Time Magazine 1/27/12 (SMGTools/Resources/Additional Readings) Presentation 1: Eminent Domain and the city of New London, Ct. Feb 28 Workshop Writing Workshop: Do’s and Don’t’s: Using what we learned from Lens Paper 1 when writing Lens Paper 2 Week 8 March 3 Lecture The Role of Government in Business: Different business forms allowable under the law and the business impact of those forms (raising capital, domestic v. foreign investors, liability, etc.) Readings: Beatty and Samuelson: c. 33 (Red SMGtools course packet) Benefit Corporation (See SMGTools/Resources/Additional Readings) March 4 Discussion What role does the government play in business and the markets? The role of moral hazard, mortgages, risky lending 4 Video: http://www.getrichslowly.org/blog/2009/02/25/the-credit-crisisvisualized/ (to be watched before class and before PBS video- get on your own) PBS: Frontline: Inside the Meltdown (to be watched before class- get on your own at pbs.org) Team Presentation 1: CSR #1 March 6 Discussion Loose ends Team Presentation 1: CSR #2 Social Benefit Corporation Socially Responsible Investing (if doing) March 7 Workshop No Class…but Lens Paper 2 due in SMGTools by class time. Week 9 March 19: EXAM March 20 Discussion TEAM SESSION # 5 : CONDUCT TEAM CHECKPOINT 1 March 21 Workshop Writing Workshop: Intro to Paper 3 Module 3: What is the Role of Ethics within the Business Functions? Week 10 March 24 Lecture Accounting: Basic objectives/goals of accounting within organizations. Readings: Business Decisions and Financial Accounting, (Blue SMG Course Packet, pp. 50-92.) March 25 Discussion Contexts in which accounting judgments can be used to serve interests other than the communication of high quality information for investors and creditors. Readings: Jennings: Reading 4.11 Case 4.15 -case: Uncharged Hours (See SMGTools/Resources/Additional readings) March 27 Discussion Finance: Explore the tension between monetary incentives and ethical behavior. How should a risk manager who detects signs of unethical decisions respond? 5 Readings: Donaldson, T. (2012) “Three Ethical Roots of the Financial Crisis.” Journal of Business Ethics. (Red SMG course packet) -case: Cash not Reported (See SMGTools/Resources/Additional readings) March 28 Workshop Writing Workshop: Paper 3 Prep Week 11 March 31 Lecture Marketing: The role of marketing within the organization and society; societal versus managerial definition of marketing; fundamentals of exchanges and transactions and how they provide value Readings: Basic Marketing: A Marketing Strategy Approach (Blue SMG Course Packet pp. 94-121.) April 1 Discussion Consumers’ needs, wants, and demands; Can marketers create needs or do they provide solutions to latent needs? Listen to (get on your own): http://www.npr.org/templates/story/story.php?storyId=1133947 Transcript is available at: http://americanradioworks.publicradio.org/features/diamonds/mystique1. html April 3 Discussion Understand how ethics relates to some key marketing decisions and evaluate the marketer’s responsibility in such situations. Will consumers pay more for ethical products? Readings: Jennings Case 7.1 Junk Food: http://www.nytimes.com/2013/02/24/magazine/the-extraordinary-science-of-junkfood.html?pagewanted=all&_r=1& Monster http://online.wsj.com/article/SB100014241278873238268045784667807660 04340.html E-cigarettes http://www.bu.edu/today/2013/alarm-bells-over-e-cigarettes/ 9/26/2013 http://articles.washingtonpost.com/2013-09-05/national/41788702_1_ecigarettes-conventional-cigarettes-e-cigarette-manufacturers Team Presentation 2 6 April 4 Workshop Writing Workshop: Submit a draft of Paper 3 to SMGTools; bring hard copy to class for self-review Week 12 April 7 Lecture Operations: Process Analysis; systematic approaches to process improvement. (quality and lean management principles) Readings: Business: A Changing World – Chapter 9 (Managing Service and Manufacturing Operations) (Blue SMG Course Packet pp. 122-151.) April 8 Discussion The strategic context in which operations functions in an organization. Creation of effective business processes through integration of functional capabilities, with ethical considerations. Video: Ted Talk: Auret van Heerden – Making Global Labor Fair (get on your own at TED.com, watch before class) Team Presentation 2 April 10 Discussion Understand how ethics relates to some key operations decisions and evaluate the manager’s responsibility in such situations. Readings: Jennings: Case 5.6 Team Presentation 2 April 11 Workshop Writing Workshop: Students bring hard copy of revised Paper 3 to class for peer review. Week 13 April 14 Lecture Strategy and Innovation: The success of the firm depends on both actions taken by the firm and externalities (competition, environment, etc.); the role of strategy within the firm—to help the firm coordinate decisions/trade-offs across functional areas Readings: Chapter 1, Strategic Management: Concepts & Cases by Rothaermel, 2013, (Blue SMG Course Packet pp. 154-181.) Paper 3 due to SMGTools for a grade. April 15 Discussion Exploring strategic analysis and the role of strategy in business Readings: Jennings: Case 7.10 (Merck) “Bitter Brew” (SMGTools/Resources/Additional readings) Team Presentation 2 7 April 16 MOVIE NIGHT “The Insider” SMG Auditorium 6-9pm April 17 Discussion Ethical issues in strategic decision-making Readings: Hilton-Starwood articles (SMGTools/ Resources/Additional readings) Coke-Pepsi articles (SMGTools/Resources/Additional readings) Team Presentation 2 MOVIE NIGHT Encore performance, SMG Auditorium, 6-9pm April 18 Workshop TEAM SESSION #6: TEAM CHECKPOINT 2 Compare presentation 1 analysis to performance for presentation 2, how has the team improved based on the discussion during checkpoint 1? This discussion should be about both the process in completing the assignment and in the actual delivery of the presentation. Week 14 April 22 Discussion “The Insider” discussion Whistleblowers and the bounty system Readings: Persons of the Year, Time Magazine, 12/30/02 (Red SMG course packet) Video: Jon Stewart The Daily Show: Harry Marcopolos (find on your own) April 24 Lecture Whistleblowers: Guest Lecture, Gregory Keating, Esq. Readings: Jennings c. 4E April 25 Workshop TEAM SESSION #7 PEER FEEDBACK AND CLOSING EXERCISE Formal closure to the team process and individual peer feedback Week 15 April 28 Lecture Corporate Governance: Guest Lecture, Ken Freemen, Dean How governance and structure can help facilitate and support ethical decisions, ethics in operation Readings: Jennings c. 4B (165-183) case 4.13 April 29 Discussion Jennings case 4.13 discussion Team Presentation 2 May 1 Discussion Develop a list of questions to take with you to ask for every ethical dilemma. 8 Team Presentation 2 9