Center for Teaching Learning and Technology Assessment Plan Submitted by: James F Stenerson April 2005 What follows is the assessment plan for the Center for Teaching, Learning and Technology. Since the CTLT is a multi-faceted area with a number of work units, the assessment plan breaks out into multiple parts. The CTLT assessment plan also needs to be paired with the Pforzheimer Center for Faculty Development’s assessment plan. The CTLT and Pforzheimer work in partnership striving to achieve the same mission – working closely and partnering with faculty. The first part of the CTLT assessment plan is the Mission and Vision. The second part presents an assessment plan for those initiatives that involve all the staff, including the Pforzheimer Center. The next assessment plan is for the Instructional Design unit followed by the Online Support Service, Blackboard Courseware Coordinator and then the Evening Support Office in Pleasantville. Part 1 --- Mission and Vision Mission: The Center for Teaching, Learning and Technology (CTLT) offers support to faculty in a rapidly changing teaching/learning environment. The University’s Strategic Plan recognizes the importance of faculty and their essential role in providing for a studentcentered educational experience. In recognition of the faculty’s desire to keep up with the latest instructional methodologies, the CTLT is committed to faculty driven initiatives that incorporate current pedagogical strategies and highlight new technologies resulting in teaching excellence. CTLT will offer and facilitate new faculty development programs that will demonstrate how to provide a positive learning environment that foster students’ intellectual growth and competence. To realize the University’s core objective of strengthening Pace’s academic reputation, the CTLT is dedicated to assisting faculty in exploring dynamic teaching and learning methods appropriate for a diverse student body. CTLT will support both traditional and non-traditional instruction. In order to enhance the student-centered environment, CTLT will advocate for effective student support so that students can succeed in learning. Vision: The Center for Teaching, Learning and Technology (CTLT), following the direction of Pace University’s strategic plan, will strive for the highest quality distributed education environment. CTLT, in partnership with Pforzheimer Center for Faculty Development, recognizes that certain characteristics of teaching excellence include the establishment and communication of clear learning outcomes, the assessment of learning and the active involvement of students. Sound pedagogical design and student-center initiatives will drive the Center’s activities. The specialized areas of operation at CTLT include Instructional Design, Online Support Services for both students and faculty, and the Evening Support Office on the Pleasantville campus. The CTLT and Pforzheimer will coordinate and arrange workshops and services for the faculty that are both discipline specific and for the entire University faculty. In order to attain the vision, the CTLT will collaborate with key University departments and divisions. Part 2 --- CTLT Strategies Submitted by James F Stenerson Core Objective One: Strengthen Pace’s Academic Excellence and Reputation At the core of this objective is the essential role of faculty in bringing about a dynamic teaching and learning environment. To this end, the CTLT will continue to organize various faculty development events. Action One: Continue to organize and provide the support mechanism for the annual multi-day Faculty Institute. The event is usually held in May and in 2005 the Faculty Institute will celebrate its fourth anniversary. Strategies Continue to financially and administratively support the Faculty Institute Offer a dynamic line-up of workshops and keynote speakers that reflect the current challenges faced by faculty Seek outside funding for the Institute so that it does not remain the largest expense of the operating budget Continue to attract and invite more faculty to the Institute, both from within and outside of Pace University Means of Assessment Continue to survey faculty after the end of each day of the Institute. Review the assessment of the sessions and individual responses. Important to convey concerns to the planning group at the debriefing meeting held after the Institute Research and locate outside foundations sources that may provide funding for the Faculty Institute Criteria for Success Continuation at the overwhelming success rate (~85%) as determined by the conference surveys 10% annual increase (~15) in the number of faculty registering for the Faculty Institute Increase in the number of out side Colleges and Universities invited to the institute Successful implementation of a modest fee for outside faculty Application made to at least one outside funding source Action Two: Co-facilitate with the Associate Provost and act as the central resource for the Faculty Resource Network (FRN). The FRN is a consortium of colleges headquartered at New York University. Each year there are a number of events that take place which the full-time faculty at Pace can attend. The most popular events are the week long Summer Seminar, National Conference University Associates and Lunch Time Lectures along with the semester long University Associate Program. Strategies Continue to promote the various events/programs offered by the FRN and make the resources available to the Pace’s full time faculty Improve name recognition of the FRN among the faculty and make certain the benefits from the programs are know (i.e. University Associates permit reading privileges at the NYU Library) Means of Assessment Request feedback report from all the faculty who attend the various programs offered by the FRN Establish avenue whereby faculty can present what they researched during their Week Long Summer Seminar or their time as a University Associate. Criteria for Success Increase the number of faculty applying for Summer Seminars. The increase should be two faculty a year. Increase the number of faculty applying for University Associates each semester. Organize Pace faculty attending the Lunch Time Lectures. Action Three – Address the current status of the Teaching Learning and Technology (TLTR) at Pace University. This initiative goes beyond Core Objective One since it embraces many of the elements in Core Objective Two –a Student Centered University. The TLTR’s mission is to motivate and enable institutions and all the constituents to improve teaching and learning with technology. One focus is to assist with the continual change caused by new technologies. Strategies Develop a new strategic plan with revised goals for the TLTR Promote the revised TLTR to the Pace community Means of Assessment Perform a needs assessment and fact finding session to gather faculty, staff and student input for the revised TLTR Criteria for Success The formation of a revised TLTR at Pace with new leadership and a new mission. Part 3 --- Instructional Design Team Submitted by Dhal Anglada Unit Mission Statement The services provided by the area of Instructional Design (ID) complement CTLT’s mission to provide innovative professional development programs to all Pace faculty. The ID team is dedicated to providing Pace University faculty with the highest level of instructional design support for all online, web-assisted, or classroom-based courses. Furthermore, the ID team works extensively at both the program level and with individual faculty to develop effective learning environments and approaches, with a special emphasis on the successful integration of instructional technology. ________________________________________________________________________ University Core Objective: Strengthen Pace’s Academic Excellence and Reputation The ID team will continue to support existing, and provide new, faculty development programs where needed – especially in the area of instructional design for both online and face-to-face courses. Action: Offer various workshops and resources, focused on instructional design and course development, to faculty who teach online and face-to-face courses. Strategy: Prior to the start of spring and fall semesters, offer a day long seminar dedicated to course design and development – “Course Development Day” Prior to the start of spring and fall semesters, offer a week-long online orientation focused on - Teaching Effectively Online Provide individual consultations and/or group training to faculty on course design and course development both synchronously and asynchronously. Make available and easily accessible online resources which address online teaching and learning – http://www.pace.edu/intructionaldesign. Means of Assessment Various faculty surveys gauging level of difficulty in learning, adjusting and receiving continued support regarding online and classroom teaching. Various workshop evaluations Criteria for Success Over 80% satisfaction rate desired with participating faculty. ________________________________________________________________________ University Core Objective: Strengthen Pace’s Academic Excellence and Reputation Great universities are distinctive and their reputation is based on their academic quality and rigor. Pace must continue to be at the forefront of knowledge development and learning. To this end, the ID team recognizes the importance of faculty development especially with new academic programs/initiatives which demand specialized skills needed for effective instruction. Action: Train faculty within the Pforzheimer Honors College on the effective use of laptops in classroom environments. Strategy: Provide support on curriculum development and Blackboard integration to individual faculty participating in Honors laptop program. Participate in faculty roundtable discussions highlighting best practices in teaching with laptops. Make relevant resources available online and easily accessible. Means of Assessment Survey faculty on the overall comfort of integrating laptops into existing courses and curriculum within the Honors program. Survey students and address their overall satisfaction with the laptop program. Criteria for Success Faculty will be asked specific questions based primarily on their experience and comfort level with using the laptops to enhance teaching. Over 50% satisfaction rate among faculty is desired. Students will respond to questions based on “Laptop Learning Applications” – which will address student perceptions of how the laptop has influenced their learning. Over 50% satisfaction rate among students is desired. ________________________________________________________________________ University Core Objective: Strengthen Pace’s Academic Excellence and Reputation EPortfolios at other institutions have proven to be an effective performance assessment technique for assessing student learning. EPortfolios have the ability to follow a student’s educational process from beginning to end, documenting all the stages of learning which takes place both inside and outside the classroom. The ID team is dedicated to supporting the ePortfolio initiative by designing tools which facilitate its implementation. Action: Design and develop an ePortfolio solution to be implemented in various school programs and activities. Strategy: Utilize and promote the use of “storage.pace.edu” as a capable and efficient means to archive students’ works throughout their time at Pace. Design an “ePortfolio Wizard” to facilitate the presentation and sharing of an individual ePortfolio work. Create extensive online support and resources to assist in the creating and implementation of ePortfolios. Provide faculty training on the use and implementation of ePortfolios. Means of Assessment Survey faculty and students with regards to level of difficulty in learning and implementing ePortfolio initiatives. Faculty focus groups to share experiences, best practices and suggestions for improvement with regard to EPortfolio initiatives. Criteria for Success Positive feedback both from students using the ePortfolio wizard and members of ePortfolio grant committee. Showcase of students ePortfolios which demonstrate effective use of ePortfolio creation tools. ________________________________________________________________________ University Core Objective: Strengthen Pace’s Academic Excellence and Reputation A course syllabus is the single most important document faculty can offer their students. It serves a variety of purposes that go well beyond the confines of a specific course. A good syllabus is a road map that lays out the course itinerary for the entire semester and thus becomes a valuable resource for students. The ID team is committed to helping faculty members develop effective syllabi which provide valuable course information including clear course objectives and requirements for successful course completion. Action: Design, develop, as well as assist in implementation of “Syllabus Wizard” to facilitate the creation of syllabi within participating university schools. Strategy: Design and develop web-based tool to facilitate the creation of standardized syllabi within university schools. Integrate school policies and procedures within all syllabi created as it pertains to the university and each individual school. Allow for database integration, customization and multi-level access using various Pace software systems. Assist with implementation and customization of “Syllabus Wizard” – within each participating schools through training and easily accessible online resources. Means of Assessment Survey faculty and students with regards to level of difficulty in learning and implementing “Syllabus Wizard” initiative. Faculty focus groups to share experiences, best practices and suggestions for improvement with regard to “Syllabus Wizard” initiative. Criteria for Success Positive satisfaction from most faculty is desired - especially with “Syllabus Wizard” ease-of-use. 99.8% software dependability and stability will be achieved. Overall Faculty usage and integration of the Syllabus wizard will also be criteria for success. Part 4 --- Online Support Services Submitted by Christine Moloughney Unit Mission Statement The services provided by the area of Online Support Services are designed to complement Pace’s commitment to Opportunitas. The area of Online Support Services seeks to provide synchronous and asynchronous support resources to Pace students and faculty involved in distance education at Pace. Specifically Online Support Services provides information to the university community and prospective students about online learning at Pace University through various communication channels. Furthermore this area is responsible for provide administrative support to the Provost’s Council on Distance Education. University Core Objective Two: Reinforce Commitment to Be a Student-Centered University. The Online Support Services Unit supports the University’s initiative to provide Pace students with access to “one-stop services” for administrative and student services. In identifying with this need the area of Online Support Services will seek to provide this access to students enrolled in distance education programs and courses at Pace. Action One: Distribute an “early course evaluation” for online courses the 4th week of the semester to assess quality of support services related to distance education at Pace University. Strategies Distribute the “early course evaluation” via the Announcement feature within each online Blackboard course shell and email the evaluation to each student. Collaborate with faculty on ways to encourage student response to surveys. Measure evaluation’s effectiveness. Means of Assessment Evaluate number of students responding to the evaluation. Analyze the results. Criteria for Success An increase in the number of respondents. During Academic Year 2003-2004, 1350 students responded to the early course evaluation. This number will be used as the benchmark. Create and distribute a semester composite report of respondent feedback for all interested parties. Action Two: Provide a central location for current and prospective students to explore the online education opportunities and services at Pace. Strategies Maintain http://online.pace.edu, by posting the most up to date information regarding distance education programs and courses, and the academic and administrative areas that support distance education. Use different channels of communications (i.e. posters, email, telephone) to promote http://online.pace.edu as an informative, one stop location for information for online learning students at Pace. Means of Assessment Survey students, using early course evaluation, on the level of satisfaction with http://online.pace.edu. Evaluate effectiveness of the communication channels based on feedback. Criteria for Success Maintain and increase this level of satisfaction For Academic year 2003-2004 95% of the students responding to the early course evaluation were either “satisfied” or “very satisfied” with http://online.pace.edu. This figure will be used as the benchmark. Action Three: Introduce students to the course management system and the support services available at Pace University to students who are enrolled in distance education courses. Strategies Maintain and update an asynchronous orientation, which will be referred to, as “Online Orientation Community” and which will be populated with all students who are new to distance education at Pace University. This orientation will require students to complete an assessment based on the information contained in the orientation. Reinforce knowledge of those students who are returning to online education, by providing them with an asynchronous community, which will be referred to as “Online Learners Community”, containing information on the services and resources available to online students. Increase the number of students completing the orientations assessment. Means of Assessment Examine the number of students accessing information in the “Online Orientation Community.” Examine the number of students accessing information in the “Online Learners Community.” Examine the number of students completing the orientations assessment. Criteria for Success For Academic Year 2003-2004 13% of the students enrolled in the Orientation Community completed the Online Orientation, using this figure as a benchmark we seek to increase this number to 15% in the next academic year. An increase in the number of students accessing the Online Learners Community. During Fall 2004, 7% of those enrolled in the community accessed the community. Using this figure as a benchmark we seek to increase this number to 10% in the next academic semester. University Core Objective One: Strengthen Pace’s Academic Excellence and Reputation. The Online Support Services Unit supports the University’s initiative to provide new faculty development programs that will promote the use of technology in the learning environment. Furthermore we continue to develop and promote the information technology and support services available to faculty to enhance the online and web assisted teaching experience. Action One: Work with Faculty to coordinate proctoring services for students taking online courses to satisfy in-person exam requirements which is closely aligned with Core Objective Two. Strategies Coordinate with Faculty the time, date and location of Midterm and Final exam. Provide a testing location on Pace’s New York City and/or Westchester campus at no extra cost to the Pace student. If a Pace campus is not a convenient location, coordinate with testing centers in other areas, in order to find a suitable location for the exam. Means of Assessment Create and administer a survey to students utilizing Proctoring Services. Track number of students utilizing proctoring services on campus. Track the number of students utilizing proctoring services at other locations, through coordination efforts of the Online Support Services office. Criteria for Success Analyze the initial number of respondents who complete the survey. This initial figure will be used to establish a benchmark. Action Two: As a central resource of distance education for faculty, provide them with information on the support services and resources available to faculty, as well as students, participating in distance education at Pace University. Strategies Participate as a facilitator at faculty development workshops such as Online Teaching Workshop, Course Development Day and the Faculty Institute. Research Copyright and Accessibility Issues and provide information on how these issues impact faculty and students. Communicate textbook ordering methods to Online and Web Assisted Faculty members prior to the start of the new semester. Coordinate the textbook orders for online and web assisted courses with Instructors, Pace Bookstore managers and representatives at MBS (online bookstore). Use Online Communities, email and other communication channels to provide students with detailed information on how and where they can purchase books for online and web assisted courses. Means of Assessment Review surveys submitted from Faculty Development workshops that evaluate workshops effectiveness. Monitor the number of online and web assisted courses, faculty and Pace Bookstore to make sure orders were received and posted to MBS. Monitor the number of students purchasing books in the Pace Bookstores and MBS. Criteria for Success Majority of participants in faculty development initiatives respond favorably to content and presentation’s effectiveness. At least 40% of textbook orders received for online and web assisted courses are posted on MBS 1 month prior to the beginning of the semester. Using the benchmark established in the early course evaluation administered during Academic Year 2003-2004, no fewer then 43% of online and web assisted students responding to the early course evaluation report using the Pace Bookstore or MBS to purchase their textbooks. Distance Education Council University Core Objective One: Strengthen Pace’s Academic Excellence and Reputation. University Core Objective Two: Reinforce Commitment to Be a Student-Centered University. The Provosts Council on Distance Education chaired by Dean Merritt and supported by the Center for Teaching Learning and Technology seeks to promote distance education as a viable learning environment that will strengthen Pace’s academic excellence and reputation by supporting on-line course development as well as newly emerging technology areas. Furthermore in our efforts to promote Pace as a student-centered environment we will focus our attentions to providing each Pace student with competitive information technology services. Action One: Support, promote and guide the development of distance education programs that increase flexibility of study for diverse student populations. Strategies Have regularly scheduled meetings to discuss initiatives and challenges related to distance education at Pace. Retain current students and gain additional enrollments for online (WWW) and web assisted (WA*) through advertisements of distance education programs. Communicate distance education initiatives and support services to the community at large using http://online.pace.edu, email communications and advertisements where possible. Participate in alternate ways to fund projects that will promote and enhance distance education at Pace. Means of Assessment Follow-up on the progress of initiatives discussed at council meetings. Monitor and report the number of online (WWW) and web assisted (WA*) courses. Monitor and report the unduplicated head count of students taking online and web assisted courses. Report the number of hits to the http://online.pace.edu website; and number of inquires generated from Contact Us form (email inquiries sent to online@pace.edu). Criteria for Success Oversee the creation of a sustainable strategy that promotes and delivers distance education at Pace University that increases additional student enrollments and course offerings. Action Two: Generate and support ideas for the development and implementation of student support services for Distance Education. Strategies Examine existing support services such as Online Orientations, IT, Library, Academic Advisement, Textbooks and discuss areas that may need improvement. Participate in the SPARTA campaign and provide faculty and students with information on how this project will affect online support services at Pace University. Update “early course evaluation” to elicit student satisfaction on new and updated support services as they relate to SPARTA. Means of Assessment Survey students, using “early course evaluation”, on the level of satisfaction on support services. Criteria for Success Student Satisfaction. Majority of the students responding to the “early course evaluation” are satisfied with support services provided. Part 5 --- Blackboard Systems Coordinator Submitted by Melissa Brennan Unit Mission Statement The services provided by the Blackboard Systems Coordinator are designed to complement Pace’s commitment to Opportunitas. In keeping with CTLT’s mission and Pace University’s Strategic Goals, which include enhancing student learning opportunities, the Blackboard Systems Coordinator area is dedicated to providing support and resources to faculty enabling them to have an asynchronous component to their courses. Specifically, the unit acts as a liaison, focusing on the partnership with the Division of Information Technology. Furthermore the Blackboard Systems Coordinator unit is responsible for measuring the success of Blackboard in the Pace community and also provide any documentation for services offered by the CTLT. University Core Objective One: Strengthen Pace’s Academic Excellence and Reputation The Blackboard Systems Coordinator supports the University’s objective to provide competitive technology services (1E). To identify with this need and in order to support faculty development programs, the area of Blackboard Systems Coordinator will provide a variety of supplemental services to faculty and to the Pace community (1F). Action 1: Blackboard, Pace University’s Course Management System, has become a vital link for faculty and students. The area of Blackboard Systems Coordinator believes that it is necessary to coordinate a support system and measure faculty usage in order to foster faculty development. In measuring the usage of Blackboard, Pace will be able to offer competitive technology services. Strategies Maintain and promote the Resource page as an informative location for updates and documentation on Blackboard. Use a variety of communications to inform faculty of alerts, glitches, updates and outages affecting Blackboard. Means of Assessment Track the number of faculty using Blackboard, analyze user accounts, and provide data that reflects the success of Blackboard usage. Criteria for Success Raise the percentage of faculty using Blackboard from last year’s reported 43% to 50% of all Pace faculty. Action 2: Provide Standard Operating Procedures as well as Blackboard training sessions in order to maintain a convenient and accessible environment for faculty development and their use of Blackboard. Strategies Per the request of faculty members, provide in-class training in order to familiarize students with the functions of Blackboard. Maintain the Standard Operating Procedures and Blackboard Manual, keeping information up to date and revising when necessary. Establish information channels, acting as liaison, for faculty and the Division of Information Technology. Collaborate with the DoIT Helpdesk in order to obtain feedback with regards to issues addressed in the Standard Operating Procedures. Means of Assessment Measure the effectiveness of in-class training through surveys given at the end of the class sessions. Create documentation and Standard Operating Procedures where necessary in order to address any issues that DoIT has supplied as feedback. Measure the effectiveness of the Standard Operating Procedures and Blackboard Manual as well as any additions provided through feedback via the DoIT Helpdesk by including an online survey link. Criteria for Success A majority of the in-class training surveys will have positive feedback. Surveys will be developed that address satisfaction of the Standard Operating Procedures, Blackboard Manual, and Resource Center. A majority of the feedback will be positive. Action 3: Create and maintain documentation for all programs and services outside of Blackboard, offered by the CTLT and Pforzheimer Center. This documentation is necessary in order to provide faculty with the resources which facilitate excellence in teaching and enrich the learning process. Strategies Promote the Faculty Gateway, a comprehensive online directory of resources that benefit and help facilitate the flow of information to faculty. Assess what programs and systems offered and sponsored by the CTLT and Pforzheimer Center need to be documented by collaborating with co-workers. Keep current documentation up-to-date (i.e. E-portfolios, Syllabus Wizard). Means of Assessment Documentation is created when necessary as supplied by co-workers. Measure and determine faculty satisfaction with online documentation as well as program specific documentation (i.e. E-portfolios, Syllabus Wizard) offered by CTLT. Criteria for Success New documentation has been reviewed, edited and perfected in order to make available to Pace’s faculty. A majority of the surveys regarding online documentation will have positive feedback. Part 6 --- Evening Support Office Submitted by Chris Ojar Unit Mission Statement The services provided by the Evening Support Office (ESO) are designed to complement Pace University’s commitment to Opportunitas. Under the auspices of the Center for Teaching, Learning and Technology (CTLT), ESO is dedicated to ensure the continuity of university services to Pace’s evening faculty and students at the Pleasantville Campus by providing information, administrative resources, and opportunities to facilitate the process of improved teaching and learning. Additionally, because the majority of evening sessions are taught by Pace’s adjunct community, ESO recognizes their importance and need for consistent and dedicated support and training. Furthermore, the ESO Program Coordinator is the budget representative and administrative resource for CTLT and the Pforzheimer Center for Faculty Development. 1. University’s Core Objective One Strengthen Pace’s Academic Excellence and Reputation. I. ESO supports Pace University’s objective to provide competitive information technology services to all faculty (1e); in identifying with this need, ESO will seek to offer this service to all faculty at Pace’s Pleasantville Campus. II. Moreover, ESO reinforces Pace University’s emphasis on supporting and enhancing adjunct faculty and the important contributions they make to the University (1i). Action I ESO aims to offer opportunities in areas of information and multimedia technology and proficiency that will improve the quality of teaching and learning at Pace University. Strategy ESO intends to provide workshops on various software products. A semester-long pilot study to determine need and faculty proficiency will include a session using a Microsoft Office software package to help simplify and lighten a faculty’s workload. In the Spring Semester of 2005, a 45 minute-workshop on the basics to MS PowerPoint and how to integrate it into Blackboard will be offered before the 6:00 pm evening classes. Means for Assessing Objective Surveys conducted at the end of each workshop will evaluate the quality of the workshop and presenter’s performance. Also, to determine the effectiveness of the workshop, a follow up survey will be conducted two months after the workshop. This time frame would provide faculty with sufficient time to implement the information received at the workshop. Criterion for Success ▪ Determine faculty interest and support. ▪ A majority of the feedback from surveys should be positive with an opportunity to assess needed improvements to the workshop. ▪ Conduct a follow-up survey two months after the workshop, to determine whether workshop attendees implemented the information received at the workshop. Action II Building a sense of community and providing quality support and information to our adjunct community contributes directly to the quality of instruction students receive. Strategy ESO will establish an environment for adjunct faculty by creating an online community where it will give faculty with similar experiences and interests the opportunity to come together via Blackboard. Blackboard will be the tool used which will have the added benefit of helping adjunct faculty become familiar with the course management system. This online community will ▪ help promote greater interaction among adjunct faculty, ▪ create special forums for adjunct faculty to discuss issues and needs, and ▪ provide help and share resources, ideas and opportunities. Means for Assessing Objective An evaluation will be sent to the participants in early December to monitor their satisfaction level with the discussion group as well as the accuracy and relevancy of the calendar and link information. A final evaluation can be sent to the participants in mid May for their final satisfaction level with the online community. Criterion for Success The first outcome is the Blackboard community itself. At the beginning of Fall 2005, the Blackboard course should exist with ▪ a calendar populated with dates and milestones for the adjunct faculty, ▪ a links page with relevant links to information and web pages with information, and ▪ a discussion thread established in the Discussion Board. Secondly, in Fall 2005 semester, the goal is to register seven active adjunct faculty members and in Spring 2006 semester, an additional three adjuncts. Finally, an analysis of the December and May evaluations’ feedback will be conducted. A majority of the feedback should be positive with an opportunity to assess needed improvements to the online community. 2. University’s Core Objective Three Strengthen Pace’s Financial Situation I. The ESO Program Coordinator supports Pace University’s aim to balance yearly operating budgets (2a); in identifying with this need, the ESO Program Coordinator will be responsible and accountable for balancing the yearly operating budget of the Center for Teaching, Learning, and Technology (CTLT) and Pforzheimer Center for Faculty Development. II. Also, the ESO Program Coordinator sustains Pace University’s ambition to raise monies for general support (4c); in identifying with this need, the ESO Program Coordinator recognizes the programs’ limited resources and seeks to enhance CTLT’s financial condition by searching for potential funding sources. Action I Coordinating and monitoring the budgetary affairs of CTLT and Pforzheimer Center for Faculty Development enhances the programs’ fiscal condition. Strategy Budgetary control is maintained by a formal appropriation and encumbrance system. First, establish a means to monitor and reconcile expenditures that are not readily available in Pace’s Banner system. Second, earmark funds to ascertain spending priority for annual conferences, program workshops and staff travel expenses. Finally, the Program Coordinator and Program Director will review monthly and quarterly reports on the operating budget. Method for Assessing Objective At the conclusion of each fiscal year, the Program Coordinator and the Program Director compare the budgeted versus actual revenues and expenditures. Criterion for Success The ESO Program Coordinator should ensure that the program expends funds within its appropriated budget. Expenditures should not exceed appropriations and review monthly reports in a timely manner. Action II CTLT recognizes the limited resources and that outside funding are needed. The ESO Coordinator is interested in securing its base revenue and is considering diversifying funding sources to support current and new activities. The ESO Program Coordinator is currently concerned with strategies and techniques for identifying potential funding sources. Strategy ▪ Research and assess potential funding sources and their potential impact in consultation with the University’s Philanthropy Office. ▪ Grant opportunities, local foundations, and other sources will be aggressively explored. Means for Assessing Objective Identify sources from grantmaker documents, websites, IRS filings, and other grantseeking resources. Proposals and applications will be submitted to select funders with priorities that match CTLT’s mission and plans. Criterion for Success Identify and establish relationships of two potential funding sources by September 2005.