REVIEWS That's Life!: conversations and exercises in easy English Hajncl, Liliana, Livingstone, Jan, 2002 Adult Multicultural Education Services (AMES) Availability: Adult Multicultural Education Services (AMES) 255 William Street, Melbourne 3001 Cost: $85 for single user licenses, multi-user licenses also available Reviewed by Michael Lomas. Michael is the manager of the Self Access Centre of the Department of Language Studies at Victoria University of Technology Those of us who have worked with elementary level learners know the value of keeping things simple. We know that carefully crafted, accessible stimulus materials are rich in potential. We know that to design materials that provide roughly the right amount of input, at, or just slightly above the level for our group, increases the opportunities for the learners to take away something of real value, even if its not exactly what was written down in the teacher's lesson objectives. We weed out wordy or confusing instructions, we try hard to anticipate and redraft any ambiguous questions and we like to make sure we provide plenty of opportunities for meaningful feedback. The constant challenge, however, is to maintain a sense of authenticity in the language models we provide - not to simplify so much that the material becomes wooden or sterile. It is clear that the creators of That's Life! have had a life of working with their target audience. This new CD-ROM from AMES is simple, clear, and uncluttered. It is also full of engaging material that will provide hours of focused interaction for lower level learners. That's Life! will also be a welcome sight in the catalogues for those teachers who have bemoaned the fact that there seems to be very little out there in the way of good computer assisted learning resources for this group. CONTENT That’s Life! is built around 36 short dialogues on topics drawn from everyday life. Divided into four main categories (Home and Work; Around Town; Health and Emergencies; Free Time) these model conversations provide the scaffolding for a series of language activities recognisable as the stuff of elementary ESL classrooms everywhere. Each category has nine units. Each unit is fronted by an easy level conversation and backed up by a set of language activities arranged as word related skills (vocabulary and spelling), grammar skills (predominantly fill-thegap activities) and listening and speaking practice, with an option for voice recording. This provides a neat and consistent structure for learners to work within but the designers have provided enough variation within the VOL 14 NO 1 activities to maintain a sense of curiosity as to what might be coming up next. The materials are presented in such a way that they provide their own logical path. Choose a category and then select a unit. Start by studying the dialogue - first listen, then click to see the script. Manipulate the script by clicking to have the speakers repeat their turns. A group of not-too-hard yes-no statements are provided as a comprehension check. Work through those or move on with a click of the bright pinwheel to display the activity menu. As with any menu, learners can make their own choices, but starting from the top is probably the default. Word skills presents two, sometimes three activities involving drag-and-drop matching of vocabulary items onto coloured graphics and typically there’s a spelling bee type task where the learner must use the keyboard to respond to flash cards. These are genuine extension activities in that each word list is a mini picture dictionary that builds out from the theme presented in the dialogue for that unit. Pronunciation modeling is provided as a reward for correct answers. The Grammar tasks are commonly fill-the-gap, multiple choice and word ordering. These are sensibly constructed to suit a range of grammar items and are a mix of contextualised and drill-based activities. The approach is an inductive one: no attempt is made to present rules. Rather the learner can choose to make use of the instant feedback received at each attempt, observe any patterns that appear on the page as the activity proceeds and use their own reasoning or sense of familiarity to provide ever more educated guesses. There's nothing to stop the learner from blazing away with the mouse, but I found that the layout of most of these tasks, generally setting out several items to a page, puts up a strong challenge to stop, think and get it right. And there's not a score in sight! The Listening exercises involve discriminating between words with minimal differences, listening for meaning and gist, picking the right context and choosing an appropriate response to a question or similar conversational prompt. Speaking provides the opportunity for the learner to ‘have a go’ and work on pronunciation. The model is based on that unit’s dialogue, either the whole dialogue or selected materials that incorporate similar thematic and structural features. The learner can listen and repeat each turn. There is a simple record facility that allows for comparison of utterances: learner with model. This activity does not provide explicit feedback. Rather the learner must use their own skills of discrimination to make judgments about the appropriateness of their responses. The opportunity is there to try, try and try again. Individual learners will differ in their attention to detail here but I can see value aris RESOURCES BULLETIN REVIEWS in teachers encouraging their students to work on these activities as part of pre-teaching or follow-up activities. The CD work can provide the rehearsal space whilst the classroom could provide the performance focus in the form of pair work or group activities. GRAPHICS AND LAYOUT The more I worked through this CD-ROM, the more I appreciated the colour schemes and general design. The colours are soft contrasts and the choice of blue shades on a white background is soothing and readable. The 1000 or so graphics are attractive, clipart style drawings. Text is clear and uncluttered: lots of white space between stimulus materials. Each page is gently framed to direct the eye to the action of the task and there are no distracting instructions to get in the way. Help, in the form of plain English instructions is there on each screen if you need it, but it is restricted to the periphery and blends in with the colours of the framing. (More detailed help is available via a button on the title screen – in 12 languages). The navigation is large, consistent and intuitive. The only things that annoyed me slightly were the occasional uncertainty experienced when calling up new activities from the menu (there's no indication that a click has hit the mark) and the fact that once I had started an activity, its one-way traffic. listening activities to be not much more than easy guessing games based on stressed words that matched up with the visual clues. The opportunity is there to build in a slightly bigger challenge and draw attention to unstressed words or comprehension of grouped items, but then this might have compromised the product's simplicity and ease of use, and I have welcomed that whole heartedly. There is no print capability. This CD-ROM would be a wonderful source of worksheets and these are then a way of bridging the self study nature of the resource with group interaction. There is, however, already a lot of this type of material available in print. WHO CAN USE IT? Being on a CD-ROM, these activities are available at the click of a mouse, there to do again and again and again. That's Life! is a very suitable self-study resource. It is a rich source of support materials for a classroom program, providing excellent pre-teaching and follow up materials and it will be very satisfying for those learners looking for structured "homework" as reinforcement or extension tasks. It is equally suited to adults and school age learners. The considerable amount of text available means That;'s Life! will also be useful to lower level literacy students. SHORTFALLS COST This has to be seen as unjustified nit picking: I really liked this product. I often take issue with true-false items as potentially confusing. Large green ticks next to 'No' answers are often ambiguous. If the flat cost $300 per week, why is there a tick next to the statement "The flat costs $50 dollars per week"? Oops, that tick is in the 'No' column! Surely a less ambiguous reward is to rectify what was wrong and change that statement to read "The flat cost $300 per week". That’s Life! should find its way into all good CALL labs, libraries and self-access centers which cater for lower level students. The single user price ($85) is a significant investment for study-at-home students, but not unreasonable given the materials provided and the high price of print-based materials. A range of multiuser licenses are available depending on the number of users required. At about $30 per workstation for a 20 user lab, That’s Life! is excellent value. With so many sound files packed onto this CD-ROM, it was frustrating to be denied sound in many instances: Only the correct answers yielded pronunciation models in the vocabulary matching exercises. I wanted to know how that funny looking word "kidney" is pronounced, but "steak" was the correct answer. I think I heard 'kidney' on the previous page, but there's no going backwards. Whilst spelling from flash cards is a visual activity and look-then-type is a valid methodology, a listen, visualize, then type, a simple variation, could reinforce the aural focus of the product and provide an extra challenge. TECHNICAL CONSIDERATIONS: Nothing unexpected here: the product is designed to run with Windows™ operating systems from 95 to 2000. Most modern systems (pentium processor, the more RAM the better) will accommodate the CD. A sound card set up with a microphone is required to activate the voice-recording feature. Listening activities were often very one-dimensional. Whilst its true that catching the gist of a phrase or turn in a conversation by latching onto one or more key words is a survival skill for elementary learners it is also a common cause of misunderstanding and conversational breakdown. I did find much of the VOL 14 NO 1 aris RESOURCES BULLETIN