A STRIKE AFTER 35 YEARS: WHY NOW?’ Rodney C. Vandeveer Purdue University 1420 Knoy Hall West Lafayette, Indiana 47907-1420 (765) 494-6804 FAX: (765) 496-2519 EMAIL: rcvandeveer@tech.purdue.edu Michael L. Menefee Purdue University 1420 Knoy Hall West Lafayette, Indiana 47907-1420 (765) 494-5612 FAX: (765) 496-2519 EMAIL: mlmenefe@tech.purdue.edu Primary contact person is: Rodney C. Vandeveer, Purdue University, 1420 Knoy Hall, West Lafayette, IN 47907 A STRIKE AFTER 35 YEARS: WHY NOW? Rodney C. Vandeveer, Purdue University Michael L. Menefee, Purdue University Case Description and Use This case focuses on the breakdown in negotiations between labor and management after going 35 years without a strike. The present plant manager and the management staff at this manufacturing location are young and trained in business and have a strategy to make a statement to labor and increase management control. The lack of an agreement at the end of the contract deadline led to a strike. The company had sent all of the employees a letter outlining their pending action if there was a strike and the employees right to return to work. After seven weeks without work, over 20 percent of the striking workers had defied the union leadership and returned to work. The remaining employees were calling for a contract to vote on. The week before the union had voted down a contract offer by a two to one margin. What actions should now be taken? The case is designed to illustrate how multiple issues impact negotiations and the leveraging dynamics in a labor strike. The case is intended for use in undergraduate labor/management studies. Case Synopsis This UAW labor union has been a part of organization for over 35 years and is now facing its first strike. The company is experiencing over 300 grievances per year. Labor-management relations have become strained. Turnover in the 90 person hourly labor force is about two workers per month. The majority of the labor force is young with less than five years seniority. In a move to retain the skilled trade workers, the company working with the union leadership increased pay significantly in the 10-12 skilled positions; however this fueled dissatisfaction among the rest of the labor force. The company proposed changing the employee’s share of the medical cost. The union financial secretary-treasurer has been terminated for leaving his job and the newly elected union president has only two years seniority with the company. According to management, the labor leadership has lost control and is not demonstrating the needed leadership for the workers. Will this also be reflected in a strike? The strike begins three weeks before the Christmas holidays and emotions are high. The company begins to hire replacement workers and some striking employees are crossing the picket line. After seven weeks, the union membership wants a contract to vote on and get back to work and try and save their jobs. Is it appropriate to have the membership vote on a contract offer that has already been rejected by a two to one margin by the membership? If it is voted on and passed, is the company required to accept it as a valid agreement? Contact person: Rodney Vandeveer, Purdue University, Knoy Hall, West Lafayette, Indiana 47907. Phone: (765) 494-6804, FAX: (765) 494-2519. Email: rcvandeveer@tech.purdue.edu A STRIKE AFTER 35 YEARS: WHY NOW? Rodney Vandeveer, Purdue University Michael L. Menefee, Purdue University Case Description and Use This case focuses on the breakdown in negotiations between labor and management after going 35 years without a strike. The plant manager and the management staff at this manufacturing location are young, trained in business, with a strategy to make a statement to labor and increase management control. At issue are increases in insurance premiums for the membership, mandatory overtime, attendance policies, and union representation. The labor union has been a part of the organization for over 35 years and this is the first time there has been conflict to the level of leading to a strike. The union president is new to the organization; however, two and one-half years earlier the president of this local union had led his membership through another strike and eventually a plant closing at another company. He certainly has experience with turbulent situations. What actions should be taken? What lessons can we learn? The case is designed to illustrate how outside forces impacting negotiations and the leveraging dynamics of labor negotiations and a strike. Case Synopsis This UAW labor union has been a part of the Superior Essex organization for over 35 years and is now facing its first strike. The company is experiencing over 300 grievances per year, a turnover of about two workers per month in this 90-person hourly workforce, the union financial secretary-treasurer has been terminated, the union president has only been with the company two years, and labor-management relations have become strained. The majority of the labor force is young with less than five years seniority. In a move to retain the skilled trade workers and prior to the beginning of negotiations for a new contract, the union agreed to an off-line increase pay for the 10-12 skilled positions; however, this fueled dissatisfaction among the rest of the labor force. As part of the negotiations the company has proposed changing the employee’s share of the medical cost, changing the procedure for requiring overtime, and limiting union activities during working hours. There is a lack of communications between the company and labor. According to the Superior Essex management, the labor leadership has lost control of its membership and is not demonstrating the needed leadership. Abstract After negotiating for thirteen days over a two-month period, the union has decided to call for a strike. Pay inequities, increasing medical co-payments, attendance policies, union representation, termination of key labor leadership, and unresolved grievances plagued the division leading to a breakdown in negotiations. The union has been a part of this company for over 35 years. Now, for the very first time, they are on a strike and the Christmas and New Year holidays are just weeks away. Stronger company leadership and greater management control of the operation, which the present leadership felt has been deteriorating for the past two decades, have also become issues. The company threatens to hire permanent replacement workers to maintain production. Some employees still want to work and are threatening to cross the picket line if there is a strike and something is not done. A federal mediator has been brought in to help resolve the dispute. Superior Essex Superior Essex is a subsidiary of Fort Wayne based Superior TeleCom Inc. The plant in Lafayette, Indiana employs about 150 people and operates in a 350,000-square-foot plant manufacturing wire from solid copper rods, adds insulation and coats it with rubber. In advance of the negotiations with Local 1497, Superior Essex announced plans to streamline its manufacturing lines by closing electrical wire facilities in Pauline, Kansas; Glendale, Arizona; and Tiffin, Ohio by the end of the year. The new Human Resource Manager is Kevin Porath and he has been with the Essex Group about 18 months. Porath notes the changes in the union leadership have led to mistrust, miscommunications, and lack of cooperation between the union and management. This is most evident by having over 300 grievances filed each year. Turnover is about two employees out of the 90 hourly workers leaving each month. Only 11 employees have 20 years or more of seniority in the company that has been around for over 35 years. (See Appendix I) Introduction United Auto Workers Local 1497 was founded in 1965 and represents the 90 hourly workers out of the 140 workers at this location. The current contract expired on December 1, 1999. A breakdown in negotiations has occurred between United Auto Workers Local 1497 and the Superior Essex Lafayette Plant management team. The local union is set to strike beginning Sunday, December 5, at midnight. Members of the UAW 1497 sat up a tent, fire barrel, and a picket line outside the plant’s Union Street gate. This is the first strike at Superior Essex since production workers joined the union in 1965. The union leadership wants to maintain solidarity in the worker ranks, but the Christmas holidays are just weeks away and the weather is freezing. The company has vowed to keep production with or without the workers and sent a letter to all of the workers telling them of their plan. The Union President, Wayne Palmer, lives about 50 miles away in Logansport, Indiana. Palmer has been with Superior Essex about two years and was recently elected president of UAW Local 1497. Palmer graduated from high school and completed one year of college and had experienced a similar situation just two years before with another strike. Palmer is expected to provide the leadership to get the workers through this strike; however, the strike before led to the eventual closing of the Monon Trailer Company. Brett Maynard, financial secretary-treasurer for United Auto Workers Local 1497, made one thing clear on Saturday, December 4, to his fellow union members who are going on strike at the Superior Essex plant. “We’re in it to win. We mean business.” Palmer echoed Maynard’s words of commitment, noting the strike wheels are in motion. Palmer reiterated the issues that had prompted the strike to be the proposed 400 percent increase in insurance premiums from $20 to $80 per month, a minimum increase of 50 percent in mandatory overtime, an attendance policy that Local 1497 said allows discrimination and favoritism, lack of any increases in employee pension plan that is now fully funded by the company and “the company trying to limit the union’s representation and voice in reconstructing the grievance procedure in its entirety” remain key issues. The workforce is young with the majority having less than five years seniority. (Appendix) Palmer’s experience tells him the union must maintain solidarity to be effective. Seventy-eight of the 81 members present at the meeting signed up for picket and strike duties. One week into the strike the members of UAW Local 1497 are a cold but determined group. Bill Spicer, who has worked at Superior Essex for nearly 20 years, vows to stay out “as long as it takes” to get a new contract. Palmer tempers this by noting “we’re willing to come back to the bargaining table when management is ready to negotiate with us.” On Monday, December 6, administrative and management employees were brought to the plant in vans with dark-tinted windows, and Palmer said he was aware of at least one union worker who crossed the picket line. Since the vote for rejection of Superior Essex’s last contract offer, a federal mediator has been in contact with both sides involved in the strike but no further negotiation sessions have been scheduled. Company officials have said they will be willing to negotiate if there is any reasonable chance of success. The company reportedly offered a 20-cent hourly pay increase during each of the three years of the contract, but union members said a proposed 400 percent increase in insurance would wipe out their extra earnings. Management now claims six to eight workers have now elected to return to work and production does continue. A slightly altered contract offer was rejected Wednesday, January 15, 2000, by the membership of UAW Local 1497 who remained on strike at the Superior Essex Plant. Maynard, Local 1497 financial secretary-treasurer, said, “Basically the offer stayed the same.” Nearly 65 percent of the union members voted against this new proposal. Maynard noted, “We have stated to the company, if they want to attempt to go back to negotiations to contact the federal mediator handling our case.” After the first month of the strike, Maynard also noted twelve members of Local 1497 have now defied the union and returned to their production job at the plant. On Wednesday, January 26, 51 percent of the UAW members who cast ballots authorized approval of a contract. This is slightly different that the one rejected by the union that triggered the strike on December 5. The contract offer is the same one that the membership rejected by 65 percent on January 12. Maynard, UAW Local 1497 secretary-treasurer, said, “We’ve contacted the company and let them know that, as far as we’re concerned, the strike is over. But until they get back in touch with us and let us know if they accept the ratification, it’s up in the air.” In a statement from Superior Essex’s corporate headquarters, the contract proposal approved by the union membership Wednesday had not been re-offered after it was rejected earlier. “Without notifying the federal mediator or the company, the union leadership offered up the same contract the membership voted down before. Therefore,” noted the company, “there is a question as to whether an agreement exists. It is not a valid offer since the last contract offer was refused.” The company further noted, “Superior Essex is reviewing applicable labor law and maintaining contact with the federal mediator as well as the union’s international representative.” UAW Local 1497 notes at least 12 members have defied the union and returned to their production jobs. The company notes there have been 21 workers to return and the company has kept the plant operating during the nearly eight-week walkout. Other Issues Kevin Povach, Human Resource Manager, feels a lot of the problem stems from the $2.00 per hour increase in pay for the skilled trades such as electrical and mechanical technicians, and wire mill technicians. The adjustment in wages made by the company has become an equity issue with the rest of the employees. The company proposed this adjustment to the union leadership as a means to try and turn the tide of losing skilled employees to other local firms willing to provide more pay. The increase affected about 12-15 employees; however, the union leadership agreed to these increases prior to implementation. Povach also indicated the company started becoming more strict in the enforcement of the company rules and regulations while trying to return to consistency in the human relation issue decisions. Povach noted many workers are abusing the system with grievances and the company has recently terminated the union financial secretary, Brett Maynard, for walking off the job. Two unfair labor practices have also been filed with the National Labor Relations Board. One is the refusal to bargain in good faith by prolonging the strike in order to hire strike replacement workers and the coaxing of strikers to cross the picket line in an effort to eliminate the union. The second charge was on the granting of super-seniority to those hired to replace employees engaged in a lawful strike and for the refusal to bargain in good faith with the elected officials chosen to negotiate for the membership. This charge noted the company is attempting to tie in economics to the labor’s reasoning for striking and labor contends this is not the case. The Lafayette and Greater Lafayette Communities Lafayette is a city of about 45,000 people and is located in the northwestern part of Indiana. Lafayette has a very strong manufacturing and business base and is supported in part with a strong university presence in Purdue University located west across the Wabash River in West Lafayette. The Greater Lafayette community is known for its central location, strong local economy, educated and skilled workforce, quality of life, good schools, low crime rate and enthusiastic support of industrial and business development. Unemployment in the county consistently runs below the state and national averages at 1.7 to 1.8 percent. There are several large employers such as Eli Lilly and Company with 1500, Wabash National Trailer Manufacturer with 3000 employees, SIA with over 3000, Fairfield Manufacturing with 1400, Alcoa with 1000, and Caterpillar with 1200 employees. Other recognizable companies include Great Lake Chemical with their World Headquarters in West Lafayette, State Farm Insurance, Staley’s North and Staley’s South, TRW, and MedTech. This diversity of businesses has led to continuous growth for over a decade. The West Lafayette and Purdue University communities adds greatly through the influence of Purdue’s 12,000 employees, 38,000 students and several high tech businesses that create an increasing demand for highly skilled workers. However, several companies within the community are beginning to experience a slowdown as evidenced by the downsizing of several of the larger companies. Alcoa recently laid off 47 employees, Consolidated Industries decided to close down, leaving 52 people unemployed, and Fairfield Manufacturing has decided to cut 84 jobs from its production force. Summary The strike has been in effect for seven weeks. The last contract offered by the company was voted down. Two weeks later, without notifying the federal mediator or the company, the same contract offer was re-voted on by the membership and passed by a 51 percent margin. Now the company is unsure this offer is legal or the vote binding. Of the 90 hourly workers represented by Local 1497, 21 have already crossed the picket line to return to work. The company has continued production with management, replacement workers and those workers crossing the picket line. The company has requested time to consider the union vote and proposal. The company had readied a new-last offer that contains language to provide for a “modified union shop,” whereby the striker replacement workers are given permanent employment status and are not required to join the labor union. What direction or strategy should management take? What direction or strategy should labor pursue? References Scott, B. (1999, Dec 5). Superior Essex workers primed to strike tonight, Journal and Courier, Section C, page C5. Showalter, M. (1999, Dec 13). Local UAW union leader hopeful strike at Superior Essex will end soon, Journal and Courier, Section C, page C1. Showalter, M. (1999, Dec 7). Superior Essex says plant unaffected by UAW walkout, Journal and Courier, Section C, page C5. Showalter, M. (1999, Dec 8). Essex workers strike remains at impasse, Journal and Courier, Section C, page C5. Showalter, M. (2000, Jan 13). Contract rejection extends strike at Essex, Journal and Courier, Section B, page B6. Showalter, M. (2000, Jan 21). Alcoa holds layoff to 47 employees, Journal and Courier, Section A, page A1. Showalter, M. (2000, Jan 22). Furnace maker to end production, Journal and Courier, Section A, Page A1. Showalter, M. (2000, Jan 25). More layoffs: Fairfield cuts 84 positions, Journal and Courier, Section A, Page A1. Showalter, M. (2000, Jan 26). UAW votes to accept Superior Essex offer, Journal and Courier, Section A, Page A1. Appendix I Local 1497 Demographics – Bargaining Unit By Age 25 20 15 # of Employees 10 5 0 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-65 Age Group Local 1497 Demographics – Bargaining Unit by Seniority 50 40 30 # of employees 20 10 0 1-2 3-5 6-8 9-12 Years of Service 12+ Appendix II The medical plan provides a choice for the employee to select one of two plans. The PPO provides coverage at a cost of $5 per week per person covered up to a maximum of $80 per month or a major medical plan that changes the existing 80/20 percent split at a cost to the employee of $12 per month to a 90/10 percent split at a cost of $20 per month. The last offer contains language that provides for a modified union shop whereby the striker replacement workers are given permanent employee status, without any probationary period, and are not required to join the labor union following an agreement. Anyone being hired after the contract is signed would be required to join the union after their 90-day probationary period. TEACHING NOTES Case Overview During November and December 1999, representatives of UAW Local 1497 and Superior Essex met in an effort to negotiate a labor contract. At issue were increases in insurance premiums for the membership, mandatory overtime, attendance policies, and union representation. After bargaining for a total of thirteen days to reach a new agreement, the company’s final offer was not endorsed and the contract expired December 1. On December 2, management sent a letter to all employees advising them of the company’s intent to continue normal operations during any strike. This letter noted federal law guarantees a Company’s right to hire striker replacement workers and a copy of the final offer by the company was attached. At 11 p.m. Sunday, December 5, the union set up a picket line at the plant gates and a strike was in place for the first time since the workforce was unionized in 1965. The union released a list of incidents leading to the end of the talks and decided to strike. Some seven weeks after the strike, 21 workers had crossed the picket line, striker replacement workers were hired and the workers were now wanting to have an offer to vote on. The union leadership offers up the same contract previously voted down and it passes by a 51 percent margin; however, the company refuses to recognize the offer as being valid since it was previously voted down and no further offer was negotiated or offered. Case Objective The case is designed to illustrate the dynamics of negotiations, the issues in negotiations, the changing mindset of the membership, and the leveraging dynamics of a labor strike. Courses and Levels Based on both library and field research, this case is appropriate for undergraduate and graduate courses in business, strategic management, and labor/management relations. Discussion Questions and Answers What are the issues in the strike? Answer: First is the issue of whether it is legal for the company to now accept labor’s acceptance of an offer previously rejected and not re-offered. Other issues were, of course, the economic issues of health care costs and wages, the issue of mandatory overtime, attendance policies, off-line pay increases, and the termination of a union leader. Were there other issues not directly addressed? Answer: The issue for greater control of the production operation by the management team with an underlying issue. This is evident by management’s reservation or stalling in acceptance of the re-vote of an offer previously rejected. The union was trying to just reestablish itself as a creditable representative for the membership. Management also provided off-line increases for its skilled labor and this created some resentment and division by others in the labor membership holding the union leadership responsible. This also created perhaps unrealistic expectations of the membership during the negotiations. For example, the two dollar an hour increase given to the skilled trade became an expectation of the rest of the membership before negotiations even started. What can be learned from this strike? Answer: Timing of a strike is important. Solidarity of the membership is critical for a strike to be successful. Union leadership must understand the need for open communications and establish a vehicle for keeping everyone informed. In this particular instance it would have been better for labor to become more of a partner. As it was, the union lost membership by having to go to a “modified-shop,” it lost creditability as a valid representative for the membership, and there became division in the membership ranks. It had been 35 years since the union became the representative for the membership. The membership has changed and the wants, needs, attitudes, etc., of the membership has changed. What would the union do differently had they known? Answer: Agree to work without a contract for a short period of time to get the strike date after the holidays and during less emotional times would be a first step. What is the leverage of labor? Answer: The only leverage of labor is the withdrawal of their labor. To make this effective, the membership must remain to the strike and not allow division in the membership ranks. What is the leverage of management? Answer: The leverage of management is to outlast the strikers by hiring replacement workers and union defectors. What outside influences impacted this strike? Answer: There are several. First is the impact of the timing of the strike. Right before the biggest holiday of the year Christmas emotions are high and the lack of a paycheck means fewer presents for the family. Secondly, several of the other local manufacturing organizations are also laying-off employees. Alcoa lays off 47, Consolidated Industries is closing with 52 workers being without jobs, and Fairfield cuts 84. A third point making it difficult for another employer to hire a worker from Essex is knowing they would probably lose them when the strike is settled. Analysis The workers rejected the last offer proposed by the company; however, many of the striking employees were coming to the union leadership and were insisting on a contract to vote on or they will also be crossing the picket line. Without notification of the federal mediator or the company leadership, union leadership offered up the same contract and it was approved by a 51 percent vote. The union notified the company of its action and the company now noted it was not a valid offer since the last contract offer was refused. The company counters with a new “last offer” that contains language providing for a “modified union shop” whereby the striker replacement workers were given permanent employee status and were not required to join the labor union. Anyone being hired after the contract was signed would be required to join the union after their probationary period and those striking workers returning would be allowed to return to the same job occupied prior to the strike provided a replacement worker was not already in that job. If that job were now filled, those striking employees would be put on temporary layoff and then recalled as positions became available. What action should be taken by labor? Answer: The labor should end the strike as soon as possible and evaluate options for future actions for representation of its members. What position should the company take at this point? Answer: The company should hold out as long as economic and legally possible. Other parties impacting the company’s action would be the amount of media coverage and desire to reflect a positive community image. Epilogue Labor and management negotiations failed to reach an agreement on a contract that expired Wednesday, December 1. On December 2, the company sent a letter to all employees outlining its plans to continue production with striker replacement workers and with workers that wanted to cross the picket line. The letter repeatedly focused on what the federal law guarantees them the right to do in the course of a labor strike. The union went on strike Sunday night at midnight on December 5 and actually went on strike without presenting the final offer to the membership for a vote. By December 8, a federal mediator had been in contact with both sides. The weather was cold and the Christmas holidays were just a few weeks away. The company contended the plant operations were unaffected by the UAW walkout and some employees were calling to see if they could come back to work. On the picket line the place card read, “All I want for Christmas is a fair contract.” The Fort Wayne-based company reportedly offered a 20-cent hourly pay increase during each of the three years of the contract, but union members said a proposed 400 percent increase in insurance premiums would more than wipe out their extra earnings. On Wednesday, January 12, 2000, a slightly altered contract offer was rejected by the UAW membership and the decision to remain on strike was made. According to Brett Maynard, Local 1497 financial secretary-treasurer, “basically the offer remained the same. Nearly 65 percent of the union members voted against the new proposal.” The new offer contained a clause that would change the union’s closed shop policy specifying that people hired for production at the wire manufacturing plant and the UAW members who cross the picket lines would not have to join the union or pay union dues. By this time, twelve members of the Local 1497 had defied the union and returned to their production jobs at the plant. The strike continued. With a reported local unemployment rate of 1.7 percent, the striking employees began looking for work to supplement their income; however, on January 21, Alcoa announced a downturn in the aerospace industry had triggered a layoff at the Lafayette operation with a minimum of 47 and a maximum of 110 employees being laid-off. On January 22, Consolidated Industries announced its decision to close its operation after 56 years and another 52 workers were jobless. On January 25, Fairfield Manufacturing, a company with over 1300 employees, announced a drop in orders would result in 84 union positions being eliminated with no callbacks expected for at least six months. By January 24, twenty-one of the union members had defied the union and crossed the picket line to return to work. With all the announced layoffs and the number of workers now crossing the picket line, a group of striking employees went to the union leadership on January 25 and demanded a package to vote on or they (the union membership) were going back to work. The union offered up the same contract voted down on January 12 and it passed with 51 percent of the vote January 26. This action was done without notifying the company or the mediator, and then an interesting turn of events occurred. The company refused to initially accept the vote noting it was the same one turned down on January 12 and was therefore no longer a valid proposal. The company countered with language to the contract that would provide a procedure to provide permanent employee status to the replacement workers with the agreement the replacement workers and those who have crossed the picket line to return to work would not have to join the union upon an agreement. The final settlement also contained some language that changed the union from a “closed shop” to a “modified shop.” The “new” approved contract contained language by the company on how it was going to bring people back allowing the company to keep the employees and permanent replacement workers employed with the returning striking employees backfilling the remaining jobs. Additional language allowed these employees the freedom of not having to join the union. This meant there were some striking employees that would not be returning until jobs became available through attrition or growth. This language provided for the “modified shop” designation. The strike officially ended on January 26 with the modified shop provisions accepted by the labor leaders and membership. The union leadership filed two unfair labor practices with the National Labor Relations Board. The first dealt with the “super seniority given to those hired to replace employees during the strike,” and the second charge was for the refusal of the company to bargain in good faith by prolonging the strike in order to hire strike replacement workers and the coaxing of the strikers to cross the picket line in an effort to eliminate the union. As a result of their investigation, the Board did not proceed on any of the charges made against the company by the union due to insufficient evidence of violation.