MICHAEL ANTHONY LAWTON
4466 Pine Drive ◊ Newburgh, IN 47630
M.LAWTON.1@HOTMAIL.COM
Home 812-490-0239 Mobile 812-430-0640
SKILLS PROFILE
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Extensive experience in Telecommunications.
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Great Interpersonal skills and Customer relations.
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Strong oral and written communications skills.
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Works well independently (self-starter) and on teams.
PROFESSIONAL EXPERIENCE
Windstream Communications, Evansville, IN – Special Services Engineer/Test & Turn-up Provisioning
April 2013 – Present
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Proficient with Cisco Transport Manager and Cisco Transport Controller to include the Cisco ONS 15310, 15454, &
15600. Installing and maintaining of SONET and DWDM systems to include DS1, DS3 and OC3 thru OC192 circuits to
include Gigabit Ethernet paths across this equipment.
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Proficient with Ciena/Nortel equipment in the installing and maintaining of circuits from DS3 up to OC192 level
bandwidth
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Test and turn up service on fiber optic network. Installing, maintaining and troubleshooting of DS1 up to OC192 optical
and Ethernet paths with the customer, LECs and ILECs to facilitate a successful turn up with customers
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Building and troubleshooting of the Adtran 2800 and 2820 M13 muxes, Tellabs 5500 and 6400 DACS from DS1, T2,
DS3, STS1 and OC48 levels.
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The ability to read and interpret the DLR/CLRs, LOA/CFAs, Engineering documents to include technical TEOs,
engineering EWOs, and Engineering equipment and circuit drawings. Analytical problem solving ability. Customer
care skills. Coordinating with internal departments and assisting with troubleshooting and Supporting after-hours
installation of services as needed.
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Use of the Remedy ticketing system to track dispatched operations technicians for assistance in the installation and
troubleshooting of services.
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Assisting on-site technicians with JDSU6000 and JDSU3000 test set configurations to ensure circuit stability and
bandwidth with use of the SONET or RFC2544 Ethernet test suite.
FiberLight, LLC/TekSystems, Alpharetta, GA - NOC Engineer
September 2011 - March 2013
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DWDM/Carrier EtherNet/SONET-SDH Experience.
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Monitor Network using NetSmart 1500/500, Ciena ESM, NOC Console and Orion SolarWinds,
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Provide customer support using NOC Console and Quickview Trouble Ticketing Systems.
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Active in updating Databases for Circuit Files and Customer Contact information.
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Troubleshoot network failures or degradation to resolution.
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Configure equipment for circuit/channel provisioning according to specifications.
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Coordinate testing and turn-ups.
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Work with CLECS and other carriers or service providers in isolating equipment and fiber line faults.
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Maintain and support Fuji 9500/7500/7420/4500/4100, MRV 9124/906/Fiber Drivers and Ciena 5150/3960/3931.
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Familiar with IP Routers, Switches and Servers.
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Perform system upgrades on equipment.
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Submit changes to circuit and network diagrams as necessary.
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Utilize remote test applications and Familiar with Test Sets: EXFO / JDSU MTS-8000.
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Create MOPs for Change Management duties.
AboveNet Communications, LLC, Herndon, VA - NMC, Optical Network Engineer
October 2007 - August 2011
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Provide customer support using Remedy Trouble Ticketing System.
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Troubleshoot Optical Network issues OC3 to OC192, CWDM, DWDM, 10G LANPHY and Gig-E Ethernet.
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Ensure SLAs are maintained to include escalations.
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Maintain and support Nortel 6500/5200/5100/1600, Ciena 2600/CoreStream/4200, Cisco 15464.
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Provide technical support and guidance to junior engineers, surveillance engineers and Field Operations.
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Submit changes to circuit and network diagrams as necessary.
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Coordinate, schedule and perform equipment maintenance during maintenance window.
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Directed Field Engineers on setting up Test equipment, replacing modules and customer service repairs.
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Worked with CLECS and other carriers or service providers in isolating equipment and fiber line faults.
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Troubleshoot network failures or degradation to resolution.
Verizon, GNS NOC/TekMark Global Services, Arlington, VA - Data Surveillance Technician
June 2005 – October 2007
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Monitor Nationwide and International Network Alarms utilizing multiple network monitoring and
management tools.
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Respond to alarmed conditions by generating and working trouble tickets using Remedy ticketing system.
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Access Tellabs, Lucent and Fujitsu Transport systems to investigate errors and or alarmed conditions.
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Respond to system troubles from DS0 to OC192 and DWDM Level.
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Remotely repair equipment software conditions and coordinate dispatches for premise repairs and card
replacements. Utilize remote testing applications.
NuVox Communications/TekSystems, Greenville, SC - Switch/Field Technician
April 2005 – June 2005
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Performed Site Surveys and equipment installations on customer premises
Utilized tools and test equipment for installing and testing new turn-ups at customer site.
Configured equipment for T1 lines and PBX service.
Responded to trouble calls and work order requests.
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Maintained and updated inventory checklists.
Worked independently on jobs and as a cooperative and supportive team member during projects.
ITC Deltacom, Atlanta, GA - Switch Technician II
December 1999 – March 2005
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Responsible for maintaining Nortel DMS 500, Lucent 5ESS, Alcatel 600E Megahub Switches, ATM,
Frame Relay, STP, and associated equipment as well as backups.
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Maintain and support Nortel Transport Network Nodes and Fiber Optic SONET equipment.
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Maintain and support Alcatel 1631 DACS, DSC CS1L DACS, DMT-300 Muxes, TA-3000, MX-2820,
Adtran, JetStream, Cisco Routers.
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Make DSX hardwire and DACS digital cross connects as directed by the Provisioning Department.
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Completes orders, test and turn-ups of DS-0 to DS-3 Circuits as well as OC-3 to OC-12 Fiber connections.
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Work with SCC/NOC and customers to resolve all alarms and switch trouble tickets.
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Ensures follow through with individual technicians on completed/open orders and trouble tickets to provide
updates to management.
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Maintain spare cards and current inventory database.
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Efficient use of tools for wire wrap, make BNC connections and component repairs.
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Utilize T-Berd 224, 305, 310, Digital Lightwave test equipment along with test applications: Centest 650,
NetAnalyst, Remedy, and NetCool.
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Clear power plant alarms and HVAC troubles.
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Perform duties as on-call technician.
U. S. Army, Various Locations -
Tech Control Specialist
August 1987 – January 2000
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Supervised the operation and maintenance of communications systems.
Provided technical assistance to personnel engaged in operation and maintenance of microwave systems.
Repaired Mobile Microwave radio equipment, cables and antennas.
Performed duties and functions as the Assistant Shop Foreman.
Briefed Section OIC and Unit Commander on projects and section productivity.
Maintained and performed duties as a NATO Tech Control Technician and Supervisor.
Performed installations, setup and systems analysis to include network monitoring on IDNX systems.
Performed and supervised the fault isolation of established secure and non-secure voice and digital
communications systems.
Completed Cryptographic Key Changes using COMSEC equipment and secure devices.
Maintained and updated site logs.
Utilized FireBerd-4000/6000, Transmission Impairment Measurement Set (TIMS) Data Analyzers and
other test equipment.
EDUCATION
• Completed Courses at Florida Metropolitan University and Devry University, Decatur, GA Campus in
Pursuit of B.S. Bachelor of Sciences in Computer Information Systems.
• N.E.T. IDNX Technicians Courses I/II at the NATO Communications
and Information Systems School, Latina, IT.
• Technical Control Primary and Advanced Courses at Fort Gordon, GA.
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Tellabs 5500 NGX Course
Completed JDSU Fiber Optics Fundamentals and test Applications Course.
Completed Ciena CoreStream Agility Operation and maintenance Course, Linthicum, MD
Symmetricom Timepictra Course
Fujitsu 7200, 7500, 7600 Course
Flashwave 4500 Course
Nortel 6500 Operations and Maintenance Course
OJT training in various electronics, optical and SDH/SONET transport equipment and applications.
Researched regulations and products on the Internet and recorded useful information and sites.
Self-studying for career development and to obtain higher proficiency and Certifications.
REFERENCES AVAILABLE UPON REQUEST