INTERNET MARKETING, IT MANAGEMENT FOR ENTERPRISES AND E-BUSINESS SOCRATES-ERASMUS INTENSIVE PROGRAMME - 2005 – 21 APRIL – 02 MAY 2005 2 THURSDAY, APRIL 21, 2005 Arrivals Check-in Hotel „Handelshof“ FRIDAY, APRIL 22, 2005 09:30 Bus F from “Bahnhofsplatz” to FH Nordhausen 10:00 – 11:45 Welcome by the Rector, Prof. Dr. Jörg Wagner Presentation of the Fachhochschule Nordhausen Prof. Dr. Jörg Wagner Welcome and Introduction to the IP Head of Marketing Studies, Coordinator of the Intensive Programme Pirkko Varis, Business School Virrat, Pirkanmaa Polytechnic, Finland Presentation on Business School Virrat & Pirkanmaa Polytechnic Practical arrangements Grouping into 3 groups for workshops / company visits Presentation of the participants Pirkko Varis and representatives of partner institutions room: building 19, lecture hall 2 11:45 – 12:30 Presentations session 1 Customer Relationship Management (CRM) and the new economy Mr. Dirk van der Laan Hogeschool Windesheim, University of Professional Education, the Netherlands room: building 19, lecture hall 2 12:30 – 13:00 Tour of the Campus 13:00 – 14.00 Lunch - Mensa 14:00 – 14:45 Presentations session 2, building 19, lecture hall 2 Marketing Communications M.Sc., BA (Hons) Mike Ward School of Management, the University of Salford, UK 14:45 - 15:30 Presentation on Marketing Students of the University of Salford, UK 15:30 – 16:00 Practical arrangements of the FH Nordhausen/IP 16:30 walk to the Hotel “Zur Sonne”, Check-In, students Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 2 2 of 9 3 SATURDAY, APRIL 23, 2005 10:00 – 11:30 Presentations session 3, building 19, lecture hall 2 Internet in Marketing of Trade Fairs Internet in Marketing of Upper Tampere Region Trade Fair, Internet Bank Operations Students of the option Marketing and International Business. Business School Virrat, Pirkanmaa Polytechnic, Finland (10.20 and 11.15, Upper Tampere Region Trade Fair in the internet) Scandinavian Weekend Radio and Internet (10.45-11.15) CIM Course Coordinator Trevor Twyman Business School Virrat, Pirkanmaa Polytechnic, Finland 11:45 – 12:45 Presentations session 4, building 19, lecture hall 2 Business Models on the Internet Assoc. Prof. Rimantas Gatautis Vice Dean for Infrastructure and External Relations Economics and Management Faculty Kaunas University of Technology, Lithuania e-Commerce in Lithuania Students of Kaunas University of Technology, Lithuania 12:45 – 13:15 eGovernment in Ireland Lecturer in MIS/eBusiness Ciara O’Doherty IT Tralee, Ireland 13:45 – 15:00 Lunch at “Alt Nordhausen” 15:00 – 18:00 guided tour of the city & historical tram workshop groups 1-3 take pictures 18:00 workshop group meetings: selection of pictures and material for web pages meeting rooms at “Zur Sonne” SUNDAY, APRIL 24, 2005 10:00 – 20:00 Rural heritage and internet marketing: Harz Workshop groups work on selection of visual and text material, production of the material and selection of it for web sites and other media. Work on the experiences of the day and how they are used in workshop sessions. Workshop group 1-3 meetings during the day at various destinations. Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 3 3 of 9 4 MONDAY, APRIL 25, 2005 09:15 – 10:45 11:00 – 12:00 Presentations session 5 Homepage and Marketing FH-Prof. Mag. Hartwig Tauber IMC Fachhochschule Krems, Austria Presentation on FH IMC Krems Students of IMC Fachhochschule Krems, Austria room: building 19, lecture hall 2 Presentations session 6 Marketing in the Hungarian Higher Education Dr. László Komáromi Dennis Gabor College, Hungary E-Marketing of “Hungaricum” drinks Students of Dennis Gabor College, Hungary room: building 19, lecture hall 2 12:00 – 12:45 Information systems for mobile computers Prof. Dr. Jürgen Sieck FHTW Berlin, Germany room: building 19, lecture hall 2 12:45 – 13:45 Lunch – Mensa 13:45 – 16:30 workshop 1, session a: Defining an E-Marketing Strategy for a SME FH-Prof. Mag. Hartwig Tauber IMC Fachhochschule Krems, Austria room: building 18, pc-lab 1 & session aa: Internet Marketing. 3dolli Production House Head of Marketing Studies Pirkko Varis & CIM Course Coordinator Trevor Twyman Business School Virrat, Pirkanmaa Polytechnic, Finland room: building 18, pc-lab 1 workshop 2, session a: Customer analysis based on zipcode data Dirk van der Laan Hogeschool Windesheim, University of Professional Education, the Netherlands room: building 18, pc-lab 3 workshop 3: Tourism Marketing with DVD Prof. Dr. Uwe Groβmann FH Dortmund, Germany & Prof. Dr. Jürgen Sieck FHTW Berlin, Germany room: Building 19, room 1 Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 4 4 of 9 5 TUESDAY, APRIL 26, 2005 09:15 – 10:45 Workshop 3 Tourism Marketing with DVD Prof. Dr. Uwe Groβmann FH Dortmund, Germany & Prof. Dr. Jürgen Sieck FHTW Berlin, Germany room: Building 19, room 1 11:00 – 12:30 Workshop 3 Tourism Marketing with DVD Prof. Dr. Uwe Groβmann FH Dortmund, Germany & Prof. Dr. Jürgen Sieck FHTW Berlin, Germany room: Building 19, room 1 9:15 – 12:30 Company visit 1 – Gaia Akkumulatoren group: workshop group 1 students and staff members Company visit 2 - HGN group: workshop group 2 students and staff members 12:30 – 13:30 Lunch – Mensa 13:30 – 16:30 workshop 1, session b: Website marketing plan development Assoc. Prof. Rimantas Gatautis Vice Dean for Infrastructure and External Relations Economics and Management Faculty Kaunas University of Technology, Lithuania workshop 2, session b Customer analysis based on zipcode data Dirk van der Laan Hogeschool Windesheim, University of Professional Education, the Netherlands room: computer room workshop 3: Tourism Marketing with DVD Prof. Dr. Uwe Groβmann FH Dortmund, Germany & Prof. Dr. Jürgen Sieck FHTW Berlin, Germany room: building 19, room 1 17:30 – 21:00 topic: room: Native American Indian Concert Audimax Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 5 5 of 9 6 WEDNESDAY, APRIL 27, 2005 09:15 – 10:45 11:00 - 12:00 Presentations session 9 Presentations Students of IT Tralee, Ireland Introduction to IT Tralee Nichola McEllicott & Patrick Riordan Internet and Marketing –the way forward Shane Hennesy Vodaphone – an example of internet marketing Suzanne Bowler Useful Gadgets – vis a vis internet marketing Dusoswa Laurence room: building 19, lecture hall 2 Presentations session 10 Successful Interpreneurship Mr. Thomas Poulios T.E.I. of Larissa, Greece The Department of Project Management at Technological Education Institute of Larissa Students of T.E.I. of Larissa, Greece room: building 19, lecture hall 2 12:00 – 12:30 Advantages and disadvantages of e-Retail in Lithuania Students of International Business School at Vilnius University, Lithuania room : building 19, lecture hall 2 12:30 – 13:30 Lunch – Mensa 13:30 – 16:30 company visit 3a - EVN group: workshop 3, half of the group company visit 3b - Powertrain group: workshop 3, half of the group workshop 1, session c: Internet Marketing. 3dolli Production House Head of Marketing Studies Pirkko Varis & CIM Course Coordinator Trevor Twyman Business School Virrat, Pirkanmaa Polytechnic, Finland room: building 18, pc-lab 1 workshop 2, session c: Website marketing plan development Assoc. Prof. Rimantas Gatautis Vice Dean for Infrastructure and External Relations Economics and Management Faculty Kaunas University of Technology, Lithuania room: building 18, pc-lab 3 Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 6 6 of 9 7 THURSDAY, APRIL 28, 2005 09:15 – 10:45 Communications with Computers Mr. Derek Hill The University of Salford, UK 11:00 – 12:30 Workshops 1-3 rooms: building 18, pc-lab 1 and 3, building 19, room 1 12:30 – 13:30 Lunch – Mensa 13:30 – 17:00 Workshops 1-3 rooms: building 18, pc-lab 1 and 3, building 19, room 1 21:00 – 24:00 Museum bei Nacht – Kunsthaus Meyenburg Internet Marketing and IT solutions for museums. FRIDAY, APRIL 29, 2005 09:15 – 10:15 Presentations session 11 Presentation on Corvinus University of Budapest and student project Students of Corvinus University of Budapest, Hungary Room: building 19, lecture hall 2 10:15 – 10:45 Presentation on IPAG Students of IPAG Business School, France Room: building 19, lecture hall 2 11:00 – 12:30 Workshops 1-3 Debriefing company visits Preparation for workshop presentations Room: building 19, lecture hall 2 12:30 – 13:30 14:00 – 17:00 Lunch – Mensa Lager Dora 17.00 – 18.30 Workshops 1-3 Preparation for workshop presentations Room: building 19, lecture hall 2 SATURDAY, APRIL 30, 2005 10:00 – 20:00 Heritage destinations and their marketing via internet. Panoramamuseum and Kyffhäuser. Workshop groups work on pictures, images and videos and on the issues of material selection for web sites and other media. Work on the experiences of the day. Workshop groups 1-3 meetings during the day at various destinations. Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 7 7 of 9 8 SUNDAY, MAY 01, 2005 10:00 – 12:00 Presentations: all workshop groups 1-3 Room: building 19, lecture hall 2 12:00 – 13:00 Questionnaires 13:15 – 14:15 Lunch 14:15-16:00 Reports, writing articles, selection of pictures for web sites etc. 18:00 – 22.00 Farewall party / dinner MONDAY, MAY 02, 2005 Departures Workshops: Workshop 1 E-marketing, CRM and Integrated Marketing Communications In the workshop sessions the issues of eMarketing and CRM in the context of integrated marketing communications and eBusiness will be tackled. International business cultures approach is an integrated part of the workshop sessions Workshop 1 session a: Defining an E-Marketing-Strategy for a SME Objective : The objective of the workshop session will be to set up an E-Marketing-strategy for an existing SME. This includes presentation- and communication-strategy using a web-site, email and SMS. The outcome should be a concept for this SMS how it can use modern information- and communication-technology in a very efficient way. The company is a real company from Austria– all necessary information will be presented during the workshop. Short Description: The workshop session consists of three parts: Introduction of the company. Group work: in group work we will analyse the different tools of E-Marketing and define a possible strategy. Presentation: the results will be presented Target Group: All students who are interested in a realistic point of view of how a SMS can use IT and Telecommunication for its own marketing-strategy should attend this workshop. It would be good if there is a good mixture of technical interested and marketing-interested students so that we can discuss the difference between “doing all that is technically possible” and “doing just things that fit to marketing”. There is no need of special technical knowledge to attend this workshop. Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 8 8 of 9 9 session aa: Internet Marketing. A Finnish company is used as a case study. 3dolli Production House provides high-quality visualisations, 3D-animations and digital cinematography for advertising and entertainment industry. www.3dolli.fi session b: Website marketing plan development session c: continuing the work from session aa: Internet Marketing. A Finnish company is used as a case study. 3dolli Production House provides high-quality visualisations, 3Danimations and digital cinematography for advertising and entertainment industry. Workshop 2 Internet Marketing and CRM In the workshop sessions the issues of Internet Marketing and CRM in the context of integrated marketing communications and eBusiness will be tackled. International business cultures approach is an integrated part of the workshop sessions. session a: Customer analysis based on zipcode data session b: Customer analysis based on zipcode data session c: Website marketing plan development Internet Marketing. A Finnish company is used as a case study. 3dolli Production House provides high-quality visualisations, 3D-animations and digital cinematography for advertising and entertainment industry. www.3dolli.fi Workshop 3 Tourism Marketing with DVD We will develop and expose for a multimedia production, produce the multimedia material and implement the DVD Workshop 1 and 2 consist of different sessions. Workshop 3 – the same and the same room all the time. Students can take part either in workshop 1 or 2 or 3, and they should stay in the same group all the time. Intensive Programme –Internet Marketing, IT Management for Enterprises and e-Business 2005 9 9 of 9