Amit Tank
Em@il:
AmitMTank@GMail.com
Amit.Tank.Pro@GMail.com
LinkedIn: http://www.linkedin.com/in/amitmtank
- Profile SummeryProfessional History (Overview)
No
Company Name
Title
Duration
Years
Place
1
Wipro Technologies
Exchange Specialist
Mar ‘10 – Now
1.00 Yrs
Milwaukee,
WI, USA
Jan ‘08 – Feb ‘10
2.09 Yrs
Bangalore,
Karnataka,
India
2
Unisys Global Services – India
Exchange & Windows
Engineer
Oct ‘06 – Dec ‘07
1.33 Yrs
Bangalore,
Karnataka,
India
3
Tata Consultancy Services
Tech. Supp. Engg.
Exchange & Windows
Oct ‘05 – Sep ‘06
1.00 Yrs
Kolkata,
West Bengal,
India
4
Wiptech Peri. Pvt. Ltd.
Business Partner of Wipro
Tech. Supp. Engg.
Windows & Exchange
Dec ‘02 – Sep ‘05
2.66 Yrs
Ahmadabad,
Gujarat, India
Certifications
Certificate Name
Type
Completion
Microsoft® Certified Technology Specialist (MCTS)
Microsoft Exchange Server 2010, Configuring
Technical –
Exchange 2010
Oct. 2009
Microsoft® Certified IT Professional (MCITP)
Enterprise Messaging Administrator 2007
Technical –
Exchange 2007
Nov. 2008
Microsoft® Certified System Administrator (MCSA ) 2003
Messaging
Technical –
Exchange 2003
Feb. 2006
EXIN –ITIL Foundation
Management
Nov. 2006
Technical Trainings
Program or Course
Coverage
Place
Windows 2003 & Active Directory
Level 200
Microsoft, Bangalore, India
Active Directory Troubleshooting & Disaster Recovery
Level 300
Microsoft, Bangalore, India
Exchange Troubleshooting & Disaster Recovery
Level 300
Microsoft, Bangalore, India
Lotus Domino to Exchange 2007 Migration
Level 200
Microsoft, Bangalore, India
Rights Management Server
Level 100
Microsoft, Bangalore, India
Education
Title
Institute / University
Year of Passing
Percentage
B.E. Info. Tech
V.V.P. Engg. College, Saurastra University
2003
59.45 %
- Professional History (Detail) Company (1)
:
Title
Period
Responsibilities
Wipro Ltd.
Specialist - Exchange Server
Jan. 2008 – Till Now
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Company (2)
Title
Period
Responsibilities
:
Planning, Designing & Deploying Exchange 2007/2010 in the new or existing
environment.
Supporting Messaging environments containing 250 to 5000 Windows Servers
and 50 to 100 Exchange Servers.
Messaging Environment includes Active Directory DCs/GCs dedicated for
Exchange 2003/2007/2010 servers, BlackBerry Servers, Right Fax Servers,
MetaMessage Servers and File Servers.
Work on POC to prove the new features and their benefits in the client
environments.
Work on Exchange & Windows Server failure issue and maintain uptime as per
defined SLA.
Prepare BCP or disaster recovery plans, do routine BCP tests and work on
disaster recovery when real issue comes.
Prepare report on Daily, Weekly & Monthly activities and represent it to upper
management.
Received “Individual Contributor Award” for Q2 ‘08-09 at TIS level in Wipro
for executing 4 projects under SIP (Service Improvement Plan) and to reduce
the man-hours by automating 15 regular tasks in the environment.
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Designed & Implemented Exchange 2007/2010 environments and
automated various tasks to manage new environment expeditiously.
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Writing VB & PowerShell scripts to manage & maintain Exchange
Environment & automated 15 common alerts of server.
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Work on Exchange consolidation & maintenance tasks based on reviews
and recommendations.
Provide daily administrative support for AD & Exchange environment and resolve
ongoing issues.
Monitoring Exchange Server using Exchange Monitor tools, SCOM, MOM &
Scripts.
Used various support / resource kit / third party tools for messaging
administration and domain administration purpose.
Unisys Global Services – India
Exchange & Windows Engineer
Oct. 2006 – Dec. 2007
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Giving support for Windows & Exchange on 250 servers across globe.
Work on Exchange & Windows Server failure issue and maintain uptime as per
defined SLA.
Design & Deploy Exchange 2007 in the environment in co-existence mode and
move mailboxes to Exchange 2007.
Work on Exchange 2003 consolidation project and take care of problem come
across that.
Work on escalated Users issue for Exchange and Active Directory.
Daily administration of AD & Exchange and resolving issues on that.
Monthly routine activity like Deletion of Inactivated User after finding the fact.
Monitoring the Exchange Server using Exchange Monitor tools.
Regular Checking the Health of Server like running processes & its priority,
Network Monitoring, Performance monitoring and Free Disk Space, Memory,
Disk, Network. Analysis etc by using Performance Monitor.
WSUS Administration – Approving the patch and managing policies.
Maintaining Bulk Servers & Active Directory by using VB Scripts.
Used various support / resource kit / third party tools for Domain administration
and system administration purpose.
Group Policy Management & troubleshooting using RSOP, GPMC.
Troubleshooting various server related problems.
Company (3)
:
Title
Period
Client
Responsibilities
Tata Consultancy Services Ltd
Technical Support Engineer – Exchange & Windows
Oct. 2005 – Sep. 2006
US Clients
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Taking care of Escalated calls from System Administrator Team.
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Finding Root Cause of any problem like Windows Crash, Exchange Mail flow,
Registry problem in Citrix/TS Profile, AD replication fails, Application Center
content replication fails, WMI issue, VM Ware issue etc . .
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Giving support for Exchange & Windows on 850 servers across the North
America.
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Maintaining Bulk Servers & Active Directory by using VB Scripts.
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Monthly routine activity like Deletion of Inactivated User after finding the fact.
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Regular Checking the Health of Server like running processes & its priority,
Network Monitoring, Performance monitoring and Free Disk Space, Memory,
Disk, Network. Analysis etc by using Performance Monitor.
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Monitoring the Exchange Server using Exchange Monitor tools.
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Used various support / resource kit / third party tools for Domain administration
and system administration purpose.
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Group Policy Management & troubleshooting using RSOP, GPMC.
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Troubleshooting various server related problems.
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IBM Server Hardware Troubleshooting / Monitoring & Health Checkup.
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Troubleshooting CITRIX & Terminal Services related Issue
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Handling IIS and Application Center 2000 problems.
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Managing and Maintaining IBM Director Server in to the Environment for
Hardware Inventory & Problems in Real-Time.
Company (4)
:
Assignments
Title
Period
Client
:
Responsibilities
Achievements
Work Location(s)
Wiptech Peripherals Pvt. Ltd. (Partner of Wipro InfoTech)
Technical Support Engineer – Windows & Exchange
Nov. 2004 – Oct. 2005
1. Gujarat Gas Co. Ltd.
2. Gruh Finance Limited.
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Exchange 2003 Administration.
Administration of Exchange recipients, recipient policies.
Backup of Information Store on a regular basis.
Configuration of Routing Groups, Administrative Group, SMTP Connectors.
Regular Monitoring and troubleshooting of backup jobs.
Monitoring the Exchange Server using Exchange Monitor tool.
Managing & Maintaining 55 to 60 Servers of Windows including AD / Exchange
2003 / ISA 2004 Servers located at 9 different sites.
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Implements Active Directory changes in Organization Level.
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Used various support / resource kit / third party tools for Domain administration
and system administration purpose.
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User & Group Management: User & group Addition/Deletion/Modification,
Auditing, Configuring Disk Quotas for users on Windows 2000/2003 systems.
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Group Policy Management & troubleshooting using RSOP, GPMC.
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Implementing the Security by ISA 2004.
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Taking care of Disaster Recovery.
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Troubleshooting various server related problems
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Regular Checking the Health of Server like running processes & its priority,
Network Monitoring, Performance monitoring and Free Disk Space, Memory,
Disk, Network. Analysis etc by using Performance Monitor.
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Patch Implementation – Through GP / WSUS.
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IBM & Wipro Server / Desktop Hardware Troubleshooting / Monitoring & Health
Checkup.
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Domain Controller Failure Recovery.
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VRS & Online Maintenance of database clash with each other in Exchange 2003.
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Windows 2003 WAN communication issue problem resolved.
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Patch Management Deployment on 60 Servers & 1500 Clients – Using WSUS.
Ahmedabad – Gujarat - India.
Title
Period
Client
Responsibilities
Achievements
Work Location(s)
Title
Period
Client
Responsibilities
Achievements
Work Location(s)
Project Leader – Migration & Consolidation of Domain.
& POC - Migration of Exchange 5.5 to 2003
July 2004 – Oct. 2004
Gruh Finance Limited.
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60 Servers of Windows NT to Windows 2003 Migration
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10 Domain Consolidations in to Single Domain using ADMT & Implace Upgrade &
Creation of 25 sites in a domain.
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Planning, Configuration and Implementation of Windows 2000 / 2003 Active
Directory Domain.
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Planning & Implement Group Policy.
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Implementing the Security & Server Hardening.
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Troubleshooting various server related problems and Monitoring Health after
migration.
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Troubleshooting Server Crash / Blue Screen Error in Windows.
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Migration of Exchange 5.5 to 2003 using ADC in Test Labs for Demonstration to
the Customer.
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Troubleshooting Blue Screen Dump Error During & After Migration due to various
kinds of problems with dumpchk.exe and pstat.exe & Windows Debugger.
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Active Directory migration with Password.
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Solve problem using Windows Support Tools / Resource Kit / Third party tools
from sysinternals.com
Like: replmon, diruse, filever, dcdiag, netdiag, netdom, nltest, cleanspl,
clearmem, delprof, eventcomb, linkspeed, rping, srvcheck, filemon, regmon,
Process Explorer, sdelete, RSPO, NTFRS, GPMC, DSQuery
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Administration of Remote Site Using Remote Assistance via Dial-up.
Ahmedabad – Gujarat - India.
System Administrator
Dec 2002 – June 2004
Indian Institute of Management, Ahmedabad (IIMA)
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Managing and Maintaining 10 Servers of Windows NT & Windows 2000.
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Installation, Configuration and Troubleshooting of Linux (Red Hat, SUSE) UNIX
(Unixware, Sco UNIX).
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Creation / Deletion of User, Computer, Ous & Objects.
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Implement Group Policy.
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Troubleshooting various server related problems.
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Various Virus related problem.
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Troubleshooting desktop related problem through NetMeeting / Remote Desktop.
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Maintain Domain more then 1 Year without any kind of failure.
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Troubleshoot problem using various kind of third party Tools.
Ahmedabad – Gujarat - India.
Personal Details
Full Name
Sex
Marital Status
Passport
Visa
Contact No.
Native Place
Email id
Amit Maheshbhai Tank
Male
Married
G4555768
H1b / I-94
414-241-2204
Rajkot – Gujarat, India
AmitMTank@Gmail.com
Valid Till : 08/19/2017
Valid Till : 07/31/2012