IT_ENGINEER_RESUME

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Mohammed Abdul waseem
Mobile : 0097430909284
E-mail : mohd.itengr@gmail.com
Professional Summary
Disciplined in Core technical competencies include implementation, troubleshooting, optimization
and analysis for Microsoft Enterprise Server products and Networking. Skilled in managing
Windows 2003/2008 Active Directory Services, DHCP, DNS with creative problem resolution
capabilities. Experienced in implementing under various requirements and technologies.
Highlights of IT Skills
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Systems Installation
Configuration & Upgrading
Expertise in active directory and windows
Virtualization: VMware ESX 3.x,
Platforms: Windows Server 2000, 2003 and 2008
Routing/WAN: EIGRP, OSPF, RIP, BGP, route
redistribution, IP Routing
Switching: Vlan, VTP
Technical support and general IT services
Responsible for securing the servers
OS patching/upgrades
Coordinating hardware calls
Understanding of setup/use/troubleshooting of
software deployment
Troubleshoot connectivity issues
Network analysis for issues related to connectivity
Group Policy and User Access management
Update and maintain hardware inventory as per
company policy.
Professional Experience
A)
Company
Designation
Duration
TRU-SOLUTIONS , HYDERABAD
NETWORK/SYSTEM ENGINEER
NOVEMBER 2013-DECEMBER 2014
Role and Responsibilities :
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Installation, Configuration and Troubleshooting of Domain Controller and Additional domain
controllers.
Installation and troubleshooting of Windows server 2008,,2012 and Exchange Servers.2003,
2010
Configuration of DNS servers
Configuration of routing protocols like EIGRP , OSPF, RIP and BGP
Creating & Managing User in Organizational unit (OU) unlocking & resetting passwords
Resetting and unlocking the user's passwords in Active Directory as per the user request.
Administrating web mail server for the company.
Provide Desktop Support services to the IT user.
Respond to IT incidents and requests received from Remedy tickets escalated from the
Service Desk.
maintain servers, hardware, and software on Windows platform
installs and configure software, build new servers, network monitoring, migrate data
Windows account Creation.
Create Remedy tickets for incidents and requests that are received by the user community
While working on the floor..
B)
Company
Designation
Duration
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ROOFING MIDDLE EAST , SAUDI ARABIA
NETWORK ADMINISTRATOR
JANUARY 2012-OCTOBER 2013
Role and Responsibilities :
Network Administration :
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Administrator IT infrastructure – Servers, Computers, Files, Printers, Routers and Switches
Manage Cisco layer 2, layer 3 routers and switches on all devices.
Installation and configuration of new devices on Lan
Performs general network and personal printer maintenance and support, upgrading hardware
and software, troubleshooting documented and undocumented issues, ensuring connectivity
and recommending printing solutions based on organizational standards.
Provides general network analysis for issues related to connectivity
Providing technical input to Management on improving department processes.
Installation/support LANs, WANs, network segments,.
Install and maintaining network hardware and software.
Analyzes and resolves end user hardware and software computer problems in a timely and
accurate fashion, and provides end user training where required.
Maintain integrity of the network, server deployment, and security.
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with
technical considerations.
Giving support for router and switches.
Maintain and verify backup servers/systems.
Administer servers, desktop computers, printers, routers, switches, software deployment.
Troubleshooting of Lan Network
Respond to the service calls and provide necessary technical solution for problems
C)
Company
Designation
Duration
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KRIMMLEY CONTRACTING COMNPANY, SAUDI ARABIA
SYSTEM/APPLICATION SUPPORT
JANUARY 2011-DEC2011
Role and Responsibilities :
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Install, upgrade, support and troubleshoot enterprise applications hosted on Windows Server
2000/2003/2008
Networking and providing support for Windows.
Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft
Terminal services
Configuration and testing of any new hardware and software.
Travelling to client sites to help with installs, deployment, and troubleshooting.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair
Resolving the users queries through remote
Configuring and troubleshooting of mail client like Microsoft outlook and outlook express
configuring of Wired & Wireless Network.
Develop trends by monitoring and analyzing incoming calls, problems and support
Configuring of various types of hardware peripherals & troubleshooting
Interact with numerous computer platforms in a multi-layered client server environment
D)
Company
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EXON SOLUTIONS,INDIA
Designation
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DESKTOP SUPPORT
Duration
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JANUARY 2010-DECEMBER 2010
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 Installation & troubleshooting of Local and Network printer.
 Analyze, Install, Modify, and Repair PC Software, Operating Systems.
 Responsible for Update all latest Patch Services.
 Configuration of Microsoft Outlook using Exchange server.
 Maintenance and troubleshooting of HP & Xerox Printers.
 Joining the Computers to Domain and Local System Administration.
 Maintenance and troubleshooting of DELL Laptop & Desktop.
 Inventory Management.
 Basic Network support.
Educational Qualification
Academics
Year
Board
Percentage
BACHELOR OF TECHNOLOGY(BTECH) IT
2009
55%
BOARD OF INTERMEDIATE
2005
SSC
2003
JNTU
OSMANIA
UNIVERSITY
OSMANIA
UNIVERSITY
Certifications :
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CCNA :
Languages Known
Read /Write/Speak
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English
Arabic
Hindi
Telugu
Personal Details
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Date of Birth
Gender
Nationality
Marital Status
Driving License
Current City
15/06/1988
Male
Indian
Married
Valid saudi
DOHA
69%
79%
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