UNIVERSIDAD DE ESPECIALIDADES ESPÍRITU SANTO FACULTAD DE ESTUDIOS INTERNACIONALES SYLLABUS ENGLISH VERSION FOR DAC 11 VER 12 03 09 SUBJECT: Product Development FACULTY: Troy N Salem, M.A. CONTACT HOURS: 48 YEAR: 2008 DAYS: Mondays-Thursdays ROOM: G-209 CODE: UMKT 380 CREDITS: 3 UEES (S.N.C.C. 4.8) NON-CONTACT HOURS: 96 PERIOD: Summer SCHEDULE: 10:20 – 11:40 SYLLABUS DATE: June 22/09 1. COURSE DESCRIPTION MKT 380, Product Development. This course exposes the student to the decision-making processes involved in product development with emphasis on creating successful new products. The major types and processes of product development methodology are presented from searching for a competitive idea through creating, launching, monitoring, and adjusting new products. Concepts, theories, and techniques are applied to case studies about successful innovations and to individual student projects to help each student learn to use product development principles. Regular class discussions and project presentations emphasize creative thinking, problem solving, listening critically, communicating persuasively, and using analytical tools to improve product development decisions and processes. Where possible, classroom discussions will place special emphasis on developing and introducing new products to the local marketplace and, where appropriate, other markets. 2. JUSTIFICATION This course provides the students with essential training and knowledge in the New Product Development component of marketing. New Product Development (NPD) represents an opportunity to create competitive differentiation, reach new markets, and grow revenues. 3. OBJECTIVES a. GENERAL To understand the methods and strategies involved in New Product Development. b. SPECIFIC To recognize the fundamental approaches utilized in new product development. To understand the challenges involved in following the critical path of new product development. 4. COMPETENCIES To understand and define the basic principles of strategy, idea generation, product design, prototyping and production. To assess market needs and potential demand for new products. To identify contemporary trends and influences which affect new product strategy. To understand the various manners in which the new product may manifest itself in today’s market. To determine the following factors that influence and limit product development: strategic planning, principles and elements of design, product performance/quality, intrinsic/extrinsic cues, and dimensions of apparel, food, and consumer goods. To analyze and critique new product case studies. To identify non-starters. To explain the process of planning and developing a line of goods. To understand the role of standards and specifications in product development. To execute a new product development plan: from idea generation to product delivery. 5. COURSE CONTENT OUTLINE SESSION 1 July 1 Wednesday 2 July 2 Thursday 3 July 6 SPECIFIC COMPETENCIES The student learns about New Product Development and the context of idea generation. UNITS/CONTENTS NON-CONTACT ASSESSMENT HOURS (96 HRS.) Subject(s) to be covered Assignment & How assignment number of allotted will be evaluated hours-specify pages Introduction to Course and Concepts No Assigned Reading EvaluatEvaluates course material Study Marketing Definition of roles. Product. Concepts; how to proceed; factors to pp. 5-27 (22 pgs) consider; concept methodology; consumer testing Product attributes - what they are and their significance Study Marketing pp. 264-291 (27 pgs) Understands definitions of Mktg Discusses Product product attribute Monday 4 July 7 Tuesday Concept testing approaches; sampling methods; role or sensory evaluation; Preparation of concept testing documentation, Study NPSS pp. 1-16 (16 pgs). Quiz 1 Requirements for product development authorization. Development of product specifications. Study NPSS pp. 17-52; Starbuck’s (35 pgs). Prototype development; role of ingredients and processing in defining attributes Study NPSS pp. 53-87; Cellular One; Ault; (34 pgs). Discusses Prototyping Prototype development; role of The student recognizes the ingredients and processing in strength of the power of the defining attributes, part 2 prototype, as well as its limitations. Review for Test 1 Study MNP pp. 49, 5461, 84-93 (16 pgs). Discusses Types of prototyping The student develops an understanding of how consumer input becomes innovation. 5 July 8 Wednesday 6 July 9 Thursday 7 July 13 Monday 8 July 14 Tuesday Study MNP pp. 104141, 146; Paragliders (38 pgs). Quiz 2 No Assigned Reading Process flow sheet development; factors to consider in process development; process optimization; HACCP, PARS. Study MNP pp. 147155; Gannett (8 pgs). 9 July 15 Wednesday 10 July 16 Thursday The student reviews the SWOT process. Discusses ideas of testing Assesses Comprehension of material Discusses And review concepts Assesses Comprehension of material Discusses S.W.O.T analysis 11 July 20 Monday 12 July 21 Tuesday 13 July 22 Wednesday Process flow sheet development; factors to consider in process development; process optimization; HACCP, PARS, part 2 Study MNP pp. 202203 and NPSS pp. 127161 Ford Taurus; Canon; (36 pgs). Factors to consider beyond formulation and processing shelf life requirements; product performance testing; market positioning Study MNP pp. 160191; Broderbund; Marriott; (31pgs). Review for Mid-Term Review for Mid-Term Mid-Term Examination No Assigned Reading 14 July 23 Thursday 15 July 27 Monday The student creates a critical Factors to consider beyond path. formulation and processing shelf life requirements; product performance testing; market positioning, part 2 Discusses Flow sheet development Considers Factors for production Discusses Material studied Demonstrates Knowledge comprehension Study NPSS pp. 163192; Sunfish; Strollers (30 pgs). Considers aspects of physical placement Discussion of R & D variables 16 July 28 Tuesday Integration of R&D; specifications; manufacturing and marketing developing test market strategies; how to run a plant trial. Study NPSS pp. 193228; MCI; Lever (35 pgs). Case Study (10 pgs). 17 July 29 Wednesday Quiz 3 Shelf-life requirements and factors affecting shelf-life and product attributes; methods of assessment Demonstrates comprehension Shelf-life requirements and factors affecting shelf-life and product attributes; methods of assessment, part 2 Study NPSS pp. 89125; Slim-Fast; Glaxo Zantac (36 pgs). Product Roll-out; Road-locks to successful product development. No Assigned Reading Identifies various Stages of NPD Review for Test 3 NPSS pp. 267-297; MTV; Fuji; Snapple (30 pgs). Discusses Case Studies Quiz 4 Study NPSS pp. 229265 (36 pgs). Product Roll-out; Road-locks to successful product development, part 2 Study NPSS pp. 299318; (19 pgs). 502 Total pgs. 23 Aug 10 Monday Test safety of product and characterize attributes. Final consumer testing and evaluation of results Current Issue TBA 24 Aug 11 Tuesday Test safety of product and characterize attributes. Final consumer testing and evaluation of results, part 2 Current Issue TBA 25 Aug 12 Continue production and evaluation of product. Process prototype Current Issue TBA 18 July 30 Thursday The student identifies various extrinsic factors to the NPD process. 19 Aug 3 Monday 20 Aug 4 Tuesday 21 Aug 5 Wednesday 22 Aug 6 Thursday The student recognizes importance of first response to early feedback. Identifies various Aspects of NPD Demonstrates comprehension Recognizes importance of early feedback Discusses Product safety as design Discusses Safety Testing Discussion Contemporary NPD Wednesday 26 Aug 13 Thursday 27 Aug 17 Monday 28 Aug 18 Tuesday 29 Aug 19 Wednesday 30 Aug 2o Thursday product and evaluate The student understands today’s production climate. Continue production and evaluation of product. Process prototype product and evaluate, part 2 issues Case Study TBA Demonstrates knowledge through class presentation Final Project Presentations Review for Final Exam Final exam Discussion Contemporary NPD issues Case Study TBA No Assigned Reading No Assigned Reading Demonstrates knowledge through class presentation Discussion of Case Studies Demonstates comprehension of course content None Review Grades 6. METHODOLOGY Various methods of learning techniques will be used including lectures, open class discussion, presentations, case studies, and group activities. 7. EVALUATION The Completion and knowledge of the assigned course readings, Completion and presentation of group projects. Completion of investigative research projects. Four in-class examinations, Completion of assigned homework. Productive in-class participation 7.2 Performance Markers 1. Evaluates the marketing of products and services. 2. Recognizes conditions for new product introduction. 3. Selects an appropriate techniques of market evaluation. 4. Assesses the climate new product introduction. 5. Examines a real-life market case studies. 6. Understands the power of perception in marketing. 7. Constructs an new product launch.. 8. Demonstrates knowledge of promotional strategy and distribution demands. 9. Discusses pricing determinants. 10. Determines and formulates effective brand strategies. 11. Evaluates cost effectiveness and customer satisfaction through distribution ways and means. 12. Differentiates between sustainable and non sustainable strategies 13. Demonstrates knowledge of market segmentation. 14. Argues that culture influences sales and marketing strategy. 15. Demonstrates understanding of competitive forces. 7.3 Weighting Unit Quizzes Unit Exams Homework Participation 20% 50% 10% 20% 8. BIBLIOGRAPHY 8.1 REQUIRED: Kerin, Robert A, et al. (2002). Marketing, 7th Edition. New York: McGraw Hill Publishing. Kuczmarski, Thomas D. (2000). Managing New Products: Using MAP System to Accelerate Growth, Third Edition. Chicago: The Innovation Press. Thomas, Robert J. (1994). New Product Success Stories: Lessons from Leading Innovators. New York: John Wiley & Sons, Inc. 8.2 COMPLIMENTARY: None 8.3 WEBLIOGRAPHY: EBSCO DATABASE A large assortment of product development links can be found through: http://www.agmrc.org/agmrc/business/startingbusiness/productdevelopmentlinks.htm 8.3 HANDOUTS/READINGS: TBA 9. FACULTY INFORMATION NAME: Troy Najeeb Salem . Academic Credentials UNDERGRAD: B.A., Economics, San Diego State University. GRADUATE: M.A., Latin American Studies/ Political Economy, San Diego State University. CELTA: Southern Cross Teacher Training Centre, EC. E – MAIL: troys1205@yahoo.com 10. Prepared by: Troy N Salem Date: June, 2009 Reviewed by: Dean Monica Reynoso Date: June , 2009