ГАОУ ВПО Московский государственный институт индустрии туризма им. Ю.А. Сенкевича КАФЕДРА ЛИНГВИСТИЧЕСКОГО ОБЕСПЕЧЕНИЯ ПРОФЕССИОНАЛЬНОЙ ДЕЯТЕЛЬНОСТИ КОНТРОЛЬНАЯ РАБОТА № 6в-1 ПО ДИСЦИПЛИНЕ «Английский язык профессиональный» Специальность «Гостиничное дело» 101100.62 и «Менеджмент» 080200.62 для студентов-заочников (1-й семестр сокращенного курса обучения /5-й семестр полного курса обучения). Бакалавриат. Выполнена студентом ____________________________ Группа № ___________________ Курс________________________ Год поступления______________ Москва 2012 Контрольная работа по дисциплине «Английский язык профессиональный» для студентов заочной формы обучения специальности «Гостиничное дело» 101100.62 и «Менеджмент» 080200.62. 1-й (5-й) семестр обучения. Срок сдачи контрольной работы для групп 315-СМ и 313-ГС до 1 марта 2012 г. Для выполнения контрольной работы необходимо усвоить материал из учебно-методической разработки Бондаренко О.Р. «Английский язык делового общения (для заочной формы обучения)» стр. Тематика курса 1 семестра Виды размещения и типы гостиниц, типы номеров. Гостиничные услуги. Профессии в гостинице. Бронирование размещения. Заполнение бланков бронирования. Планы питания. Организация и проведение конференций и других мероприятий в гостинице. Виды аудиторий. Рассадка участников, техническое оснащение и вспомогательные услуги. Организация экскурсионной программы в гостинице. Толкование реалий и терминов. Реклама места проведения конференции. Письмо-приглашение. Культурная программа гостей конференции. Письмо-рекламация и письмо-извинение. Формат и содержание зачета в конце 1-го семестра. Зачет проходит в устной форме. Билет включает следующие задания: 1. Неподготовленную беседу с экзаменатором на общие и профессиональные темы. 2. Чтение про себя аутентичного текста профессионального жанра (resume, customs declaration, voucher, visa application form, letter of application, job ad, leaflet, air or rail ticket, reservation / booking form, diary etc.) и беседу о нем с экзаменатором. 3. Монологическое высказывание на тему по своей специализации (см. соответствующую тематику УТП пятого / девятого семестра на стр. 3. 4. Заполнение пропусков в связном печатном тексте объемом до 1000 печатных знаков с целью проверки владения лексико-грамматическим материалом. Список пропущенных слов прилагается к тексту. Подготовка к контрольной работе № 6в. Part II “HOTELS AND HOTEL BUSINESS”. 1. Read Word Bank 1 on p. 40 and match the English words to their Russian equivalents. 2. Read the Special Terms commentary on p. 40 and learn both the special terms and the word bank. 3. Do phonetic drill 1 on p. 43. 4. Read the text “The Accommodation Industry” and answer the comprehension questions on p. 42. 5. Do exercises 2, 3, 5, 8, 9 on p. 43-44 “Text work”. In ex. 5 besides agreeing or disagreeing, prove your viewpoint with the sentence from the text. 6. Learn the types of hotels and rooms below: Hotel types. Бизнес отель – commercial hotel Гостиничный комплекс – packaged hotel Конгресс отель – congress hotel Курортный отель – resort hotel Мотель – motel Отель класса «люкс» -- luxury hotel Отель-казино – casino hotel Плавучий отель (флотель) – floating hotel Сезонный отель – seasonal hotel Отель для транзитных пассажиров – airport hotel Туристская гостиница – tourist hotel. Room types. Актовый зал – conference room Бизнес люкс – executive suite Выставочный зал – exhibition room, showroom Двухместный номер – double room (one large bed), twin-bedded room (2 beds) Люкс – deluxe room Люкс-апартамент – deluxe-suite Одноместный номер – single room Переговорная – meeting room, boardroom, syndicate room Полулюкс – junior suite Помещение для общественных мероприятий – function room Семейный номер – family room Смежные комнаты – interconnecting rooms Танцевальный зал – ballroom Трехместный номер – triple room 7. Read aloud dialogue 1 on p. 45. Make sure you understand everything. Do exercises 1, 2, 3 p. 45-46 and act out a similar dialogue of your own. 8. Do in writing exercises 2 and 3 p. 46. 9. Speak on the topics and use the vocabulary learned: a) Accommodation facilities in my city / district; b) Types of customers and the accommodation they need (hotels, rooms). 10.Read Word Bank 2 on p. 47 and match the English words to their Russian equivalents. 11. Read the explanation of the special terms and learn both the Word Bank and the terms. 12.Do phonetic exercise 1 on p. 48. 13.Read the text “Special Services and Hotel Facilities” and answer the comprehension questions on p. 48. 14. Do exercises 2, 3, 5, 6, 7, 8 on p. 48-49 “Text work”. 15. Revise your grammar with the help of the grammar commentary on p. 42 and do exercises 1, 2, 3 p. 42. 16. Read the information about 3 hotels and fill in the table about them on p. 50. 17. Read the two texts about the hotels in Activity p. 50 and compare the hotels as required. 18. Do exercise 3 on p. 50-51. 19. Learn the word list “Hotel Facilities”: Hotel Facilities. автостоянка – car park BE / parking lot AE баня – bath, Turkish bath (турецкая) бар у бассейна – poolside bar бассейн – swimming pool (indoor / outdoor / heated swimming pool) беговая дорожка – jogging track бизнес центр – business centre (fax machine, internet facilities, photocopier, scanner, stenographer, word processor, voice mail) бильярд – billiards (единств. число) боулинг (площадка на воздухе для игры в шары) – bowling green варьете – floor show вестибюльный бар – lounge bar возможности для занятия (водным) спортом – (water) sports facilities возможности для отдыха – leisure facilities возможности для (самостоятельного) питания – (self-) catering facilities возможности для развлечений – recreational facilities внутренний дворик –patio гольф-площадка – golf course горнолыжное снаряжение – downhill skiing gear джакузи – jacuzzi дискотека -- disco домашний кинотеатр – in-house movies закусочная – refreshment lounge, snack bar игровая комната (для детей) – games room игровая площадка (для детей) – playground камердинера услуги – valet service катание на лошадях – horseback-riding каток – skating-rink кафе – café кегельбан – bowling alley, petanque коктейль бар – cocktail lounge кондиционер – air conditioning косметический салон – beauty parlour кофеварка / кипятильник – courtesy tray with tea or coffee-making facilities кофейня – coffee shop лежак (на пляже) – sun-bed, sun-lounger лыжный спуск – ski run, ski slope массажный кабинет –massage parlour мини-бар – minibar настольный теннис – table tennis ночной клуб – nightclub обменный пункт – exchange office обслуживание в номере – room service оздоровительный центр – fitness club, health club парикмахерская – hairdresser’s, ladies’ hair salon (женская), barber’s, gentlemen’s barber (мужская) прачечная (стирка) – laundry service прокат спортинвентаря – the hire of sports equipment руф-бар – roof garden сауна – sauna сейф – safe deposit box сквош корт – squash court солярий – solarium спортзал – gym (gymnasium) спортплощадка – sports ground спутниковая телефонная связь – IDD (International Direct Dialing) театральная касса – box office теннисный корт – tennis court с отдельными удобствами в номере – with smth. en suite, with en-suite smth. e.g. We can offer you a single room with a bathroom en suite. We need 3 doubles with en-suite facilities. All our rooms are en suite. фен – hair-dryer химчистка – dry cleaning цветочный магазин -- flower shop 20.Read dialogue 2 on p. 51 and do task 4 p. 51. What type and class of hotel do you think it is? Where might it be located? Do exercise 4 p. 53 “Writing”. 21.Study the information about the 3 hotels on p. 54 and the requirements of the guests. Which hotel would you recommend each family and why? 22. Do exercise 6 on p. 53-54. Translate № 1, 3, 5, 7, 9 in writing and check it in class. 23.Read dialogue 3 on p. 51-52. Make sure you understand everything. Complete the fax after the dialogue. T E S T № 6в-1. 1. Do exercise 6 on p. 44: fill in the blanks with prepositions. 2. Do exercise 7 on p. 44: get back to the text “The Accommodation Industry” and fill in the spaces with the proper words. 3. Do exercise 4 on p. 46: translate into English the sentences. 4. Look these synonyms up in a dictionary and explain the difference between the three words in each group (если трудно по-английски, объясните по-русски): a) to house, to take in , to welcome; b) to assist, to attend to, to pamper; c) magnificent, splendid, deluxe; d) amusement, entertainment, relaxation. 5. Render the text about the Hilton Hotel on p. 51 into English. 6. Do exercise 2 on p. 53: complete the dialogues with “will” or “be going to”. 7. Do exercise 6 on p. 53-54: translate into English sentences № 2, 4, 6, 8, 10. END of TEST 6в-1. Учебные материалы для выполнения заданий. PART II - HOTELS AND HOTEL BUSINESS ACCOMMODATION INDUSTRY Word Bank 1. Match the English words to their Russian equivalents: access to accommodation industry clientele commercial hotel convention deluxe category employees equipment facilities furnishings inn labour-intensive luxury hotel motel recreation transients бизнес-отель возможности, удобства доступ к индустрия размещения класс люкс клиентура курортная гостиница меблировка мотель оборудование отдых, развлечения отель-люкс сотрудники съезд, конференция таверна, постоялый двор транзитные пассажиры трудоемкий Special Terms: Accommodations - shelter, food, drink and other services for travelers or transients. Inn – an establishment offering shelter and food for travellers. The term was customary in the days of travel by horse; it has been revived because it conveys an idea of old-fashioned hospitality. Tavern – in modern usage, a place that serves alcoholic drinks. Formerly, it was an alternate term for an inn. Motel – a shortened form for motor hotel. A motel provides accommodation for the traveller and a parking place for his or her automobile. Resort – a place or area to which people travel for recreational purposes. Hotels are important features of resort areas. Convention – a meeting of a business or professional group for th e purpose of exchanging information, electing officers and discussing. Deluxe – of a highest quality. Hotels rated as deluxe offer the greatest possible convenience, comfort and service to their guests. Such hotels are often called luxury hotels and are generally the most expensive. Labour-intensive – requiring a large number of people for the services that are provided by a business or industry. The accommodations industry is labour-intensive. Luxury hotel – provides every facility a wealthy guest might need. Resort hotel – is situated in a place where tourists like to stay, often near the sea, lake or in the mountains. Guests usually book it in advance. Commercial hotel – is often situated in a town centre and provides accommodation for travelling businessmen, staying only one or two nights. Congress hotel – provides everything necessary for large meetings and conferences, with a lecture, theatre and exhibition facilities. Airport hotel – provides accommodation for people going to or coming from other countries, usually only staying for one night. Country house hotel – is situated in pleasant scenery and provides comfortable but informal accommodation for people who want to relax in a quiet place. Guest house – provides low-priced accommodation, usually on a small scale for holiday visitors or for long-stay guests provide a service to. B&B – is a small hotel, a kind of boarding-house, which provides homelike low-priced accommodation and the morning meal for visitors. The letters B&B stand for "bed and breakfast". “ INN”- iri British English - a small pub or hotel especially one built (in the style of) many centuries ago. British people use the word "inn " only when talking about a particular, oldstyle pub or hotel.. In Arnerican English "inn" does not have any special meaning apart from hotel or restaurant and is sometimes used instead of them in the names of businesses claiming to appear old-fasliioned. Accommodation Industry. A hotel is a temporary home for people who are travelling. In a hotel the traveller can rest and has access to food and drink. The hotel may also offer facilities for recreation, such as a swimming pool, a golf course or a beach. In many cases the hotel also provides free space for the traveller's means of transportation. All of these services are designed to accommodate the traveller, so the hotel business is often referred to as the accommodation industry. Travel and hotels have always been closely related. In Europe and America, inns and taverns were spaced along the roads at the distance a horse could travel in a day. The inns were primitive by modern standards. The traveller usually had to share his bed with at least one other person, and аs many as four other persons in some remote areas. The old-fashioned inns, however, did provide food and shelter for both men and horses and therefore became a symbol for hospitality. Indeed, the word "inn" has been used recently by many modern hotels and motels. Modern mass transportation, that is, the movement of large numbers of people at relatively low prices, began with the development of the railroads in the 19th century. Up to that time, accommodations had been provided by country inns or by family-owned and -operated hotels in the cities. As the railroads carried larger numbers of people further and more rapidly, large hotels were constructed near the train stations. The cluster of hotels around Grand Central terminal in New York is a good surviving example of this stage of development of the hotel industry. The other means of transportation - the automobile and the airline - resulted in the growth of corresponding accommodations facilities. In the case of automobile, motels that serve people travelling by car have sprung up along highways all over the world. The word "motel" was created by combining motor and hotel. When automobiles were first used, flimsy and inexpensive tourist cabins were built beside the highways. Then, as people demanded greater comfort, the cabins were replaced by tourist courts and then by the modern hotels. Motel or motor hotels providing parking facilities for cars were also constructed in many large cities, where they now compete with the other commercial hotels. The airline extended the distances that people could travel in a short period. For the accommodations industry it was a boom in the construction of resort hotels. A resort is a place to which people travel for recreation. It may offer mountain scenery, the combination of sun and sea, or features that are entirely man-made, like Disneyland in California. All hotels do not serve the same clientele, that is, the same kind of guests. In fact, it is possible to place hotels in four broad categories. The first is the commercial hotel, which provides services essentially for transients, many of them travelling on business. Many city hotels and diversely located motels fall into this group. The second category is resort hotels. Located in vacation areas, they often provide recreational facilities of their own as well. A third type of hotel aims its services largely at the convention trade. Conventions are meetings, usually held yearly, of various business or professional groups. Not so long ago, most conventions were held in large urban centres such as New York and Washington D.C. The forth category is resident hotels. People who do not wish to keep house themselves can rent accommodations on a seasonal basis or even permanently in many hotels. No firm distinction exists between the different kinds of hotels. In large cities that are also tourist centres, such as New York, Paris, Tokyo, London and Rome, one hotel may offer all types of service. And even a small hotel may have banquet rooms and meeting rooms in addition to its accommodations for transients. Another way of categorising hotels by its quality of service they offer. At the top are the luxury hotels, which generally offer their guests the greatest comfort and convenience possible. At the bottom are those that provide merely a place to sleep. A system for rating hotels according to quality is widely used in France and a number of other countries. This system puts the top hotels in a special deluxe category, with others receiving from five stars to one star or "A's". The standard features include private bathrooms, room telephones, recreational facilities and so on. The difference in quality between hotels is not entirely a matter of equipment or furnishings. The proportion of employees to guests and guest rooms is also a matter of prime importance. In general, the accommodations industry is labour-intensive; that is it employs a large number of people to perform its services. In a luxury hotel, there may be three employees for every guest room. In a large commercial hotel in a big city, the ratio is usually closer to one employee per guest room. Obviously, the services offered by a small hotel will be far more restricted than those provided by a luxury hotel. The larger and more luxurious the hotel, the greater the variety of jobs that it offers. Nevertheless, the administration and organization of a small hotel is similar to a large one. Engineering and maintenance for a small establishment may be done by contract with local firms, whereas a large hotel will hire its own staff for these functions. Generally, the problems and opportunities in all hotels are comparable, since all provide shelter, food and other services for the travelling public. Comprehension questions: 1. What is a hotel? What does it provide for a traveller? 2. In the age of travel by horse, how were inns and taverns related to travel? 3. Why did old-fashioned inns become symbols of hospitality? What kind of image do they bring to mind for many people even at the present time? 4. What is meant by modern means of transportation? When did it begin? 5. What new development in the location hotels did the railroads bring about? What is the surviving example? 6. Do many people travel by car? 7. From what words was the word "motel" derived? What kinds of accommodations were offered? 8. What are some of the attractions that a resort may offer? Give your examples. 9. What are four broad categories in which it is possible to place hotels? 10. Are there any firm distinctions between hotels in the different categories? 11. What is the other way of dividing hotels into categories? What kind of hotels are at the top? At the bottom? 12. Why are there comparable problems and opportunities in all hotels? GRAMMAR POINTS. 1. The ways of comparing things Positive Degree Cold Big Careful Important Good Bad Far Old Comparative Degree Colder Bigger More careful More important Better Worse Farther Older Superlative Degree the coldest the biggest the most careful the most important the best the worst the farthest oldest 2. You can use adverbs of degree in front of comparative adjectives: a bit a great /good deal a lot rather far a little much slightly For example, “This car's a bit more expensive. Now I feel a great deal more confident.” 3. When you want to say that one situation depends on another, you can use "the" and a comparative followed by "the" and another comparative. “The larger and more luxurious the hotel is, the greater the variety of jobs it offers.” When you want to say that something increases or decreases, you can use two comparatives linked by "and". “It's getting harder and harder to get a job. Cars are becoming more and more expensive.” 4. You use "as ... as ..." to compare people or things that are similar in some way: as + adjective + as + a noun group or a clause. You're as bad as your sister. Let us examine it as carefully as we can. You can make a negative comparison using "not so ... as ...". He is not so old as I thought. 5. When you want to say that one thing is very similar to something else, you can use "the same as": I said the same as always. She looked the same as she did yesterday. You can use some adverbs in front of "the same (as)" almost just much roughly exactly more or less nearly virtually For example, “You two look almost the same. He did exactly the same as John did.” 6. You can also compare things or people by using a link verb such as "be", "feel", "look", or "seem" and a phrase beginning with "like"; you can use some adverbs in front of "like": a bit a little exactly just least less more most quite rather somewhat very It was like a dream. He still feels like a child. She looks just like a baby. 7. You can also use "less" and "least" to make comparisons with the opposite meaning to "more" and "most": They were less fortunate than us. He was the least skilled of the workers. 8. Remember some idiomatic expressions with comparative constructions: As blind as a bat As quiet as a mouse As hard as iron As dry as a bone As mad as a hatter As quick as a flash As white as snow Like a dream He has eyes like a hawk He drinks like a fish. He eats like a horse. I slept like a log He behaved like a bull in a china shop. Ex.1 - Paraphrase the sentences using a superlative adjective in each one: I've never heard a more ridiculous story. - That's the most ridiculous story I've ever heard. (1) We have never stayed in a more expensive hotel. (2) I had never had such a tiring journey before. (3) I've never had nearly such a tasty meal before. (4) It's years since I saw a game as good as that. Ex. 2 - Write sentences using "the same". Here are some nouns to help you: age, length, size, height, weight. (1) Mary and Jan are both 17 ............................................................ (2) John is 6 feet tall and so is Henry ................................................. (3) I weigh seventy-five kilos and so does Jack .................................. (4) This box is exactly as big as that one ............................................ (5) This piece of string is just as long as that one ............................... Ex. 3 - Match these sentences: 1. It was an enormous house. 2. The dog gave a dreadful growl. 3. the city centre is dreadfully crowded. 4. This cheese is awful. 5. I recognised Eleanor easily. 6. This is lovely soft cotton. a) lt sounded like a tiger, b) lt smells like bad eggs, c) lt feels like silk, d) She looks just like her sister, e) lt looked like a castle, f) lt's just like London. TEXT WORK 1. Phonetic Drill - transcribe and pronounce correctly: Access, facilities, recreation, designed, accommodation, taverns, automobile, inexpensive, extended, resort, scenery, clientele, transients, diversely, convention, urban, luxury, luxurious, merely, furnishings, employee, ratio, maintenance, shelter, hotel, motel, suite, syndicate room, deluxe, ballroom. 2. Find English equivalents in the text and use them in the sentences of your own: (I) временный кров (2) предоставлять возможности для отдыха (3) средства передвижения (4) разработаны для размещения путешественников (5) индустрия размещения (6) примитивны по современным стандартам (7) отдаленные районы (8) старомодные гостиницы (9) символ гостеприимства (10) относительно низкие цены ( I I ) т ребовать большего комфорта (12) рукотворный (13) предоставлять обслуживание (14) банкетный зал (15) качество обслуживания (16) оборудование и обстановка (17) работники (18) вопрос первоначальной важности 3. Give synonyms to the following words: (1) hotel (2) facility (3) accommodation (4) luxurious (5) employee 4. Match the words on the left with their definitions on the right: inexpensive transportation accommodation luxury fashionable facilities a) a means or system of carrying passengers or goods from one place to another b) a condition of great comfort provided without any consideration of the cost с) reasonable in price d) things such as buildings, shops or services that are useful or help one to do something e) a place to work or live in; lodging, food and services f) made according to the latest fashion 5. Agree or disagree with the following statements. Give your reasons. Prove your opinion with the quotation from the text. USE: For disagreement: For agreement: - That's not quite right... - That's right... - Oh, no, quite on the contrary... - Exactly... - It says in the text... - I agree entirely... (1) A hotel is a temporary home for people who are travelling. (2) The hotel usually does not offer facilities for recreation and never provide shelter and food. (3) By modern standards inns were a sort of luxury hotels with all kinds of recreational facilities. (4) The word "motel" was created by combining motor and hotel; it usually provides parking facilities for cars. (5) All hotel do not serve the same kind of guests. (6) Luxury hotel are at the bottom of the list comparing with the other kinds of hotels. (7) The difference in quality between hotels is not entirely a matter of equipment or furnishings. *) 6. Fill in the blanks with prepositions: (1) The hotel may also provide facilities ... recreation. (2) ... Europe and America, inns and taverns were spaced ... the roads ... the distance a horse could travel ... a day. (3) Modern mass transportation, that is, the movement ... large numbers ... people ... relatively low prices, began ... the development ... the railroads ... the 19th century. (4) Another way ... categorizing hotels is the quality ... service they offer. (5) This system puts the top hotels ... a special deluxe category, …. others receiving ... five stars ... one star or "A's". (6) ... a luxury hotel, there may be three employees ... every guest room. (7) The proportion ... employees ... guests and guest rooms is also a matter ... prime importance. (8) Engineering and maintenance ... a small establishment may be done ... contract ... local firms, whereas a large hotel will hire its own staff... these functions. (9) ... a large commercial hotel ... a big city, the ratio is usually closer ... one employee ... guest room. (10) The traveller usually had to share his bed.…. …. least one other person, and as many as four other persons ... some remote areas. *) 7. Fill in the spaces in the following sentences with the appropriate word or phrase: (1) The word motel is a combination of the words ... and .... (2) ... include such things as shelter, food and special services for travellers. (3) ... and ... were places for the accommodation of travellers in Europe and America when most people travelled by horse. (4) A ... is an establishment that provides not only accommodations for travellers but also parking space for their cars. (5) A ... area is a place that people visit for recreational purposes. (6) A ... hotel provides accommodations for people who do not wish to keep house themselves. (7) The accommodations industry is ... because it employs a large number of people. (8) A hotel in the ... category may employ as many as three staff members per guest room. 8. Explain the meaning of the following terms: Accommodations, inn, motel, resort, luxury hotel, B&B, airport hotel, commercial hotel, guest house, resort, hotel. 9. Give the detailed retelling of the text. Text. Render the text from Russian into English. Отель Кэ Вольтер (Hotel du Quai Voltare) Отель Кэ Вольтер расположен в самом сердце исторического Парижа, на набережной Сены против музея Лувра и Тюильри, в квартале антикварных бутиков Левого берега Сены. Он был основан в XIX веке и с тех пор в нем побывали многие известные личности: Бодлер, Сибелиус, Рихард Вагнер, Оскар Уальд и др. Качество обслуживания этого двухзвездочного отеля соответствует 3*, а его притягательность состоит во внимании к каждому клиенту. Индивидуальный подход обеспечивается командой преданных своему делу профессионалов, которые помогут своим клиентам получить удовольствие от пребывания в Париже. Этому способствует удачное расположение отеля, находящегося вблизи от многих интересных мест, доступных пешком или на метро: в нескольких шагах находится квартал художественных и антикварных галерей, а также музей Д.Орсэ - самый большой музей, посвященный искусству XIX века. Для посещения Лувра, Тюильри и улиц Риволи достаточно перейти через мост, что обещает многочисленные романтические прогулки, в том числе вдоль берегов Сены. Ночная жизнь города также легко доступна, благодаря находящемуся в нескольких минутах от отеля мифическому Сен-Жермен. Выбор нашего отеля - это гарантия проживания в самом сердце исторического Парижа. DIALOGUE 1 Read, memorize and practice the dialogue. Peter and Mary Almar arrive at the Hotel international in Athens, where they have reserved a room, they go to the reception desk and address the receptionist. Peter: Good evening. My name's Almar. I reserved a double room with bathroom for three nights. Can we check-in now? Receptionist: Mr. Almar... I'll check your reservation record... Yes, room 312. Would you like to register, please? Just fill in this form. Peter: Thank you. Receptionist: And could I see your passports, please? Thank you. Mary: How much do you charge for a double room? Receptionist: The rate of this room is 1500 drachmas a night, which includes a service charge. Mary: Can we get dinner this evening? Receptionist: Yes, we're serving dinner in the Roof garden. Peter: And what time is breakfast? Receptionist: Breakfast is from 7.30 to 9.00 in the ground-floor restaurant. Peter: And could we have a call in the morning, please? Receptionist: Certainly. What time would you like it? Peter: Eight o'clock, please. Receptionist: Very good, sir. And here's your key. Room 312. Peter: Thank you. Oh, are there any letters or telephone messages for us? Receptionist: No, sir, nothing. I'll just get a porter to take your luggage up. Enjoy your stay with us. 1. Ask for things you want according to the model: 1. a tin of beer 2. a glass of mineral water 3. a taxi 4. a city map 5. a weekend return to Oxford 6. a room with a shower 7. your bill 8. a wake-up call 9. a morning paper 10. your key 2. Ask questions according to the model: You'd like to know if it is allowed to smoke in the lobby. - May I smoke in the lobby? You'd like to know, if it is allowed 1. to pay when you check out 2. to bring in a guest 3. to make a long distance call from the room 4. to pay by personal cheques 5. to book a table in advance 6. to fill in the form in Russian 7. to arrange a party in your room 8. to keep the room key 9. to have the hotel booklet 10. to bring children in the bar 3. Ask questions according to the model: There are three restaurants in the hotel. - How many restaurants are there? (1) The price is 30$. (2) Lunch is from 12.30 to 2.30. (3) The restaurant is on the third floor. (4) Your room is number 425. (5) You have to pay extra for another night. (6) The bar is opposite the entrance door. (7) An English breakfast is 1.75 pounds. (8) Your suitcases are over there. (9) Everybody has to register. (10) Porters take your luggage to your room. 1. Give the summary of the dialogue. WRITING 1. List several hotels in your city and give them ratings from deluxe to one star hotel on the basis of their facilities and the quality of service that they offer. Briefly give the reason for your classification in each case. 2. Give a good literary translation of the following advertisement titles. of The Peninsula hotel-chain: (1) "The timeless elegance of The Peninsula Hong Kong" (2) "The traditional hospitality of The Peninsula Manila" (3) "The striking grandeur of The Peninsula Bangkok" (4) "The regal splendour of Palace Hotel Beijing" (5) "The classic style of The Peninsula New York" 3. Write down 5 ad titles of your own. *) 4. Translate into English: (1) В Турции ежегодно строится много курортных отелей. В них обслуживают гостей из разных стран. Большинство из них соответствуют международным стандартам. (2) Отели класса «люкс» и «суперлюкс» обычно расположены в фешенебельных районах. Они предназначены для обеспеченных клиентов и деловых людей. (3) Номера в отелях класса «люкс» оснащены современным оборудованием и дорогой мебелью. (4) Мотели предоставляют клиентам комфортабельные номера, ужин и стоянку для автомобиля. Это очень удобно для тех, кто любит путешествовать на собственном автомобиле. (5) Курортные отели почти всегда расположены в живописных уголках - в горах, на берегу реки или моря, в лесу. (6) Согласно Европейской классификации все гостиницы делятся на 5 категорий - 1, 2, 3, 4 и 5 звездные. Основанием для такой классификации служит качество предлагаемого обслуживания и предоставляемые отелем удобства. (7) Количество обслуживающего персонала зависит от категории отеля. В гостинице класса «люкс» один номер могут обслуживать до 3 человек. В других отелях количество персонала колеблется от 1 человека на номер и даже 1 человека на несколько номеров. TALKING POINTS 1. Using tourist booklets be ready to say what types of hotels are described in them. PROJECT WORK In the end of your work at the topic "Hospitality" you will have to make your individual project work - a tourist booklet of accommodations in any European capital. During the work at UNIT 1 you should collect the material. You may visit travel agencies or tourist exhibitions and prepare a list of hotels (at least 7) and description of their location. HOTEL FACILITIES AND OTHER SERVICES Word Bank 2. Match the English words to their Russian equivalents. Автономный (отдельный) комплекс to attend (conferences) азартные игры bathrobe аренда автомобиля business trolley арендатор car hire бесплатный catering врач по вызову chauffeur-driven car мелкий ремонт и химчистка, услуги камердинера complimentary газеты concessionaire закусочная cot кроватка детская convention facilities круглосуточно услуги носильщика currency exchange круглосуточное обслуж. в номере doctor on call машина с водителем fax-machine мероприятие food and beverage department мобильные бизнес услуги gambling нотариус gentlemen’s barber общепит in-room safe отдел питания в гостинице interconnecting rooms паковка / распаковка багажа ladies’ hair salon парикмахерская мужская, парикмахерская женская luggage packing and unpacking парковка с мойкой машины и чисткой салона внутри maid service персонал со знанием иност. языков multilingual staff посещать (конференции) newspapers пункт обмена валюты notary сейф в номере range of services служба безопасности safe deposit box смежные комнаты security staff спектр услуг self-contained complex тапочки slippers тенденция snack bar туалетные принадлежности social function условия для конференций toiletries услуги горничной trend факс 24-hour hall porters халат. 24-hour room service valet parking valet service Special terms: Full board or enpension - it is a room and all meals included. Half-board or demi-pension - includes the room plus breakfast and one other meal (lunch or dinner). Bed and breakfast (B&B) or continental plan - it is the rate that includes the room and breakfast (the breakfast itself may be "English" or "continental"). European plan - it is the rate for a room alone, with no meals included at all. Special Services and Hotel Facilities Nowadays large, modern hotels contain not only guest rooms, but many other facilities as well. They usually contain restaurants and cocktail lounges, shops and recreational facilities for social functions, conventions and conferences - ballrooms, auditoriums, meeting rooms of different sizes, exhibition areas and so forth. Not so long ago, convention facilities were ordinarily found only in large cities or in intensively developed resort areas like Miami Beach. Nowadays they are more often included in resort hotels so that the people who attend conventions there can combine business with pleasure. Another trend in the hotel industry is the construction of the self-contained resort complex. Recreational facilities are another feature of many hotels and motels. A swimming pool is the most common of these, particularly in warmer climates and in resort areas. A swimming pool in front of the building is a form of advertisement for a motel in places such as Florida, California, Egypt, Turkey and other resorts. Other recreational facilities include tennis courts and golf courses at resort hotels. Many resorts are designed for winter sports such as skiing and ice skating; others provide horseback riding and other outdoor activities. Casinos, wherever they are legal, are another feature of some hotels. In Las Vegas, Nevada, the hotels feed, house and entertain guests, but the real profits come from the casinos. In Puerto Rico and other places, gambling usually acts as an additional, rather than principal, attraction for hotels. A few hotels, most of them in resort areas or large cities, include nightclubs as a part of their operation. Sometimes the nightclub is rented out to a concessionaire, but in other hotels it is the responsibility of the food and beverage department or of special staff. A nightclub offers entertainment, such as dancing, a singer, a band, or a floor show, in addition to food and drink. The engagement of a well-known entertainer obviously gives the hotel an excellent promotional opportunity. The hotels in the gambling resort of Las Vegas, Nevada, for example, publicize not only the entertainers in their nightclubs, but also the huge salaries that they receive, perhaps on the theory that the higher the fee, the better the entertainer. All of these recreational facilities require the employment of additional personnel. Necessary swimming-pool maintenance is often contracted out. Golf courses m ust be carefully tended by a special staff of groundskeepers. Horses require stables and grooming. Many resort hotels hire professional athletes to give lessons to the guests in tennis, golf and skiing. Other employees include riding instructors and guides for hikers and campers. Lifeguards are often necessary at swimming pools and beaches. Catering, providing food and drink for transients, has always gone together with accommodations. Food services are a feature of hotels. The typical modern "packaged hote l" includes a restaurant, a coffee shop for quicker and less expensive meals, and a bar or cocktail lounge. Many larger hotels have several restaurants, often featuring different kinds of foods, as well as different prices. Hotels also normally provide "room service" - food and drink that are brought to the guest's room. In addition, catering service is provided in the hotel's recreational areas. The poolside bar and snack bar, for quick food, are normal parts of the service at a resort hotel. So, restaurants, bars and nightclubs outside the hotels are a standard feature of the resort scene. They provide not only catering, but also some kind of entertainment for the tourist who is bored with the limits of hotel life. Large urban hotels also provide special services for businessmen. A commercial hotel, for example, can provide a stenographer to take dictation and do typing for the travelling businessman. Some luxury hotels also give the guests access to copying, the Internet, modem points, facsimile machines, computers with printer, scanner, word processor and other machines. Many large hotels also have a notary public on the staff to verify the signatures on documents. The list of special services offered by hotels is long. These services differ according to t he location and the clientele of the hotel; luxury hotels offer the greatest range of services. This is, in fact, what makes them luxury hotels. Comprehension questions: 1. What are some of the different varieties of accommodations that are available to travellers nowadays? 2. What facilities are usually available in large, modern hotels? 3. What is a "self-contained resort complex"? Give examples. 4. What is the relationship between hotels and gambling in some places? 5. Give examples of a resort development that includes many different kinds of accommodations. 6. What catering services are available in different kinds of hotels? 7. What business facilities can а big hotel provide? 8. How and why are hotel nightclubs operated? What do nightclubs offer? 9. What promotional opportunities does a nightclub give to the hotel? 10. What are some of the personal services offered by hotels? 11. What are some of the services hotels offer for traveling businessmen? 12. What kind of hotel offers the greatest range of special services? TEXT WORK 1. Phonetic Drill - transcribe and pronounce correctly: Recreational, particularly, advertisement, horseback riding, signature, cocktail lounge, exhibit, isolated, casino, restaurant, sauna, beauty parlour, patio, gear, laundry. 2. Find English equivalents in the text and use them in the sentences of your own: (1) условия для отдыха (2) выставочный комплекс (3) условия и оборудование для проведения конференций (4) быстро развивающийся курорт (5) сочетать дела и отдых (6) направление (7) реальный доход (8) питание (9) обслуживание в номере (10) законный бизнес (11) катание на лошадях (12) отдых на свежем воздухе (13) развлекать гостей (14) скорее дополнительный, чем основной доход (15) более быстрая и дешевая еда (16) закусочная (17) бар, расположенный у бассейна (18) специальные услуги для деловых людей (19) доступ в Интернет (20) нотариус (21) факсимильный аппарат (22) заверять подписи 3. Give the derivatives to the following words: (1) modern (2) to exhibit (3) industry (4) to provide (5) to entertain (6) additional (7) service (8) to include (9) catering (10) luxury 4. Learn synonyms to the following words: To accommodate (v) (1) to make room, lodging - to board, contain, entertain, furnish, house, shelter, take in, welcome. (2) To perform service - to afford, aid, assist, benefit, comfort, indulge, pamper, please, provide, supply. Luxurious (adj) — affluent, indulgent, deluxe, extravagant, fancy, grandiose, lush, magnificent, gratifying, immoderate, lavish, majestic, pretentious, rich, splendid. Recreation (n) - (sports, games, special interest) - amusement, avocation, disport, enjoyment, ease, diversion, entertainment, festivity, jollity, pastime, playtime, refreshment, relaxation, repose, vacation. 5. Match the words on the left with their definitions on the right: 1. resort 2. to cater 3. to gamble 4. casino 5. convention a) to risk (money, property) on the result of the uncertain such as a card game, a horse race etc. b) a place where people regularly go for holidays с) a place where people play cards or other games for money d) to provide and serve food and drink at a public or private party e) a group of people gathered together with a shared purpose 6. Explain the meaning of the following terms: Full board, Half-board, Bed and breakfast (B&B) or continental plan, European plan, Fitness centre, Business trolley, Security staff. 7. Give the detailed retelling of the text. 8. Learn the following abbreviations: CREDIT CARD codes: MEAL PLAN codes: AE American Express EP European plan: no meals AC Access CP C o n t in e nt a l P la n : continental breakfast only or as indicated. BC Barclaycard CB Carte Blanche DP Half board: Continental breakfast and either table d'hote lunch or dinner DC Diners Club AP American Plan: American breakfast, lunch and dinner DS Discover FB Full board: Continental breakfast, table d'hote, lunch and dinner EC Eurocard ER En Route PRPN Per room per night JC JCB International PPPN Per person per night MC Mastercard VS Visa MAP Modified American plan: American breakfast and dinner Other abbreviations: BB Buffet Breakfast ACTIVITY 1. Here are three ads of the hotels. Read the description of the location and hotel facilities and compare them. Answer the questions: Which hotel: Alexander Hotel Helena Hotel Apollo Hotel Is the biggest Is the most luxurious Has the best facilities Has the widest choice of restaurants Has the best transportation Is the cheapest Alexander Hotel Helena Hotel *** Apollo Hotel *** * ***** 320 rooms 540 rooms 420 rooms restaurant, bar, tennis restaurant, pool, 2 tennis 2 restaurants, bar, 2 court courts, shop sguash courts, Jacuzzi 15 minutes' walk from 5 minutes' walk from 10 minutes' walk from beach Beach Beach £290 (for 7 nights) £310 (for 7 nights) pools, 6 tennis courts, 2 £380 (for 7 nights) 2. Read the passages about the Oriental hotel in Bangkok and the Argao Beach Club Hotel in the Philippines. Now compare the following features of the two hotels. Use the adjectives in brackets to help you. Waterpools (good for) I room facilities (luxurious) I choice of restaurant (wide) I location (peaceful) I shopping (convenient for) I price (cheap or expensive) The Oriental in Bangkok is consistently named as one of the top three hotels in the world. Its 394 rooms are spacious and tastefully decorated. All have private bathroom, air-conditioning. hair-drier, TV with in-house movies, and mini-bar. Guests have a choice of seven restaurants including the "Normandie Grill" for French cuisine, the "Lord Jim" for seafood, and the "Sala Rim Nam", which serves exotic Thai cuisine. The Hotel has also two swimming-pools, and across the river is the Oriental's fully-equipped sports complex which offers tennis and squash facilities, a gymnasium, a sauna, a jogging track, and a fitness centre. There is entertainment most evenings, including a regular disco, The informal Argao Beach Club Hotel is the perfect place for a "get-away-from-it-all" holiday. It is hidden in a coconut grove on the beautiful Dalguete coastline in the Philippines. The white coral beach stretches for 2 km and the hotel's three coves have crystal-clear waters, rich in tropical marine life. The hotel restaurant overlooks the sea and offers both native seafood specialities and a high standard of international cuisine. The hotel's 135 bedrooms are simply furnished with separate shower and we. air-conditioning, and patio. A full range of watersports is available. There are also tennis courts, a games room, a sauna, and a Jacuzzi. There is local entertainment with occasional floor shows, and a disco. 3. Read the following advertisement on weekend breaks. Some words have been left out. Fill in the gaps with the words below. Use each word once. Every / especially / picturesque / reduced / leisure / international / private / colour / elegant / historic A weekend break... Choose from over 50 hotels in ... towns and ... countryside. Families are ... welcome. Most children stay at a ... rate and some even stay FREE. Each bedroom has a ... bathroom, ... TV, a radio, a telephone, and a hair¬drier. In ... bedroom you will find a courtesy tray with facilities for making tea and coffee. Many hotels have ... centres with sauna, minibar, gymnasium, jacuzzi and solarium, along with a light refreshment lounge. They may also offer golf, tennis, swimming and much more. Of course every hotel has a superb bar and restaurant facilities - ... dining rooms and ... cuisine. 4.* ) Render the following text into English: HILTON on Park Lane ***** Построенный в 1963 г. отель гордится своей фешенебельностью и месторасположением на престижной Парк Лейн в сердце района Мэйфер (Mayfair). Окна гостиницы выходят на Гайд-парк, а за несколько минут вы можете дойти до Кингсбридж, Оксфорд и Риджент стрит, которые славятся своими магазинами. Соседство с известными театрами Вест Энда гарантирует приятный досуг после напряженного дня. В отеле имеются 53 апартамента класса полулюкс и люкс, которые предоставляют высочайший стандарт комфортабельности и утонченность обстановки. Из окон открывается вид на Сити, Букингемский дворец и Вестминстерское Аббатство. Отель располагает 446 номерами. В номерах - ванна, кондиционер, телефон, телевизор, фен, радио и минибар. Кроме того, в отеле - 3 ресторана с изысканной европейской кухней, 4 бара, бизнес-центр, клубная комната, большой танцевальный зал и 12 конференц-залов, театральная касса и цветочный магазин, парикмахерская и салон красоты, магазины и автостоянка. Адрес отеля: 22 Park Lane London W1Y 4ВЕ Тел: 44-0171-493 8000 Метро: Гайд Парк, Пикадили. DIALOGUE 2. Lotus Tours are thinking of including the Golden Sands Hotel in their list of Turkish hotels. Read and learn the dialogue and then write "n" next to the features which the hotel has now, and "p" next to the features which are planned: Twins/doubles with balcony and beach view Twins/doubles with garden view ................. Deluxe doubles ........................................... Family rooms............................................... Interconnecting rooms ................................. Restaurant .......................... , ...................... Poolside bar ................................................ Use of watersports club facilities ............... Swimming pool ........................................... Lotus Representative: So, you've got a swimming-pool and a restaurant. Any other facilities? General manager: Not yet. But we're going to try to negotiate a deal with the watersports club so that our guests can use their facilities. And we're also going to build a poolside bar during the winter. LR: Good idea. Now, let me see... you've got 120 rooms altogether, is that right? GM: Yes. At the moment there are 120 rooms plus two suites, each with its own Jacuzzi and private bar. Our twins and doubles are divided into two categories. There are some with a balcony and a beach view, and then there are a number of rooms with a garden view. LR: What about family rooms? GM: We have eleven family rooms. At the end of this season we're going to start building an extension with thirty deluxe doubles. LR: Mmm... I see. Are all the current rooms en suite? GM: Yes. They all have got private bathrooms with bath and shower. LR: Good. Are any of the rooms interconnecting? GM: Yes. There are a number of interconnecting doubles on each floor. Twenty altogether. LR: Right. Well perhaps we should go in and take a look at those rooms now. I think it's going to rain! GM: Yes. I think you're right. Not a very good selling point! DIALOGUE 3. Switchboard: Good morning. Mountjoy Hotel. Caller: Good morning. Reservations, please. Sw: One moment, I'll put you through. Reservations. Reservations. Can I help you? Caller: Yes, please. I'd like to book a single room for four nights from 10th August. Reservations: Right, I’ll just check that….. Yes, madam, we can do it for you. Caller: How much will that be? Res: £ 65 per night, including full English breakfast. Caller: That's for a room with a bathroom? Res: Yes, madam. All our rooms have a private bathroom, colour television, a radio, in-house video, telephone, and tea- and coffee-making facilities. Caller: That's fine. Res: Could I have your name, please? Caller: The booking's for Mr Williams of Oliver Electronics, London. Res: OK. That's a,single room for four nights from 10th August. Would you confirm that by FAX or Email, please? Caller: Yes, I'll do that. Mr. Williams will probably arrive quite late. Can you hold the room until 10 p.m.? Res: Yes, of course. Caller: Thank you. Goodbye. Res: Goodbye. Complete the FAX sent by Mr. Williams's secretary to confirm the reservation. SENTBY: Xerox Telecopier 7021 4 -7 -2007; 12:18; Oliver El. *0865310423;* Dear Sir, Hotel booking for Mr. Williams, Oliver El. I wish to ... the reservation of a ... room ...four nights ... 10.08 2007 in the name of Williams. Mr. Williams ... probably arrive late ... the evening. Please ... the room ... 10.00pm. Yours... Bella Richards GRAMMAR POINTS: Talking about the future using "WILL" and "GOING TO" 1.You cannot talk about the future with as much certainty as you can about the present or the past. You are usually talking about what you think might happen or what you intend to happen. This is why you often use modals. Talking about the future you most often use "will". Nancy will arrange it. When will I see them? 2.. When you are making predictions about the future that are based on general believes, opinions or attitudes, you use "will": The weather tomorrow will be warm and sunny. I'm sure you will enjoy your visit to the Zoo. This use of "will" is common in sentences with conditional clause: You'll he late, if you don't hurry. When you are using facts or events in the present situation as evidence for a prediction, you can use "going to": It's going to rain. (I can see black clouds) I'm going to be late. (I have missed my train). 3. When you promise to do something, use “will”: I’ll ring you tonight. 4. When you are talking about your intentions you use "will" or “going to": I'm going to stay at home today. When you are saying what someone else has decided to do you use "going to": They are going to have a party. WARNING: You do not normally use "going to" with the verb "to go". You usually just say "I'm going" rather than "I'm going to go". I'm going to the cinema tonight. When you are announcing a decision you have just made or are about to make, you use "will": I'm tired. I think I'll go to bed. Ex. 1 - What plans have you got for tomorrow? (next weekend, next year). Make notes. Then, in pairs, take turns to ask and answer questions. *) Ex. 2 - Complete the dialogues below using the verb in brackets with "will" or "going to": (1) - Have you decided how to spend the prize money? Well I think we … a new car, but we haven't really decided yet. (buy) (2) - Have you decided how to spend the prize money? - Yes, we … a new car. (buy) (3) - Did you know Sue is in the hospital? Do you think you could send her a get-well card? I didn't know that. Of course I .. her a card, (send) (4) - I heard yesterday that Sue is in the hospital. - Yes, I know. We … some money at work to send her some flowers, (collect) (5) - Have you got tickets for the concert? - Yes. We … on Saturday, (go) (6) - Have you got tickets for the concert? - Not yet. But I think we … on Saturday if we can. (go) WRITING. 1. Make a list of the hotel facilities and write an advertisement of the hotel. 2. Look at the pictures and write a description of the hotel and its facilities. Use as many words from the topical vocabulary as you can. 3. Make comparisons of 2 chosen hotels, using as many adjectives as you can. 4. A letter of recommendation: After his visit to the Golden Sands Hotel The Lotus representative decided to recommend to Head Office that they should negotiate an agreement with the hotel. Look through the dialogue 1 again and note down as many details as possible about the hotel. Then write the representative letter. Start the letter like this: Dear Mr. Parkinson, As you know, [visited the Golden Sands Hotel yesterday and spoke to the General Manager. I was quite impressed. ______ The hotel... Finish the letter like this: On the basis of my visit I feel we should negotiate with them to include the Golden Sands Hotel in our brochure. Yours sincerely, Andrew Younger. 5. Write your own letter of recommendation about one of the hotels. 6. Translate into English: 1) Отель "Reindl's Parkischer Hof" 5* - расположен недалеко от курпарка и конгресс-центра и знаменит семейной атмосферой. В отеле имеется ресторан, бар, бассейн, массаж, фитнесс-центр, гараж, зимний сад. В каждом номере отдельная ванная комната с душем или ванной, телевизор, телефон, радио, минибар, фен. *) 2) "Maritim Golf 4*" представляет отличные возможности как для спокойного, так и для активного отдыха в любое время года. Он расположен на берегу Балтийского моря, окружен парком. До пляжа несколько минут ходьбы. В отеле ресторан с видом на море, английский паб, крытый и открытый бассейны, спортивный центр, 5 теннисных кортов, 2 площадки для гольфа, 4 кегельбана, 2 боулинга, центр красоты. 3) До всех самых важных и интересных мест Мюнхена от "Hotel Senator" можно дойти пешком или доехать на общественном транспорте. Каждый из 47 номеров этого уютного семейного отеля имеет душ или ванну, туалет, радио, фен, телефон, кабельное телевидение, минибар. *) 4) Замок "Chateau de la Tremblaye" предлагает для размещения гостей номера, изысканно обставленные в различных стилях, с современными удобствами, с прекрасным видом на озеро, парк или бассейн. Отель идеален для отдыха семейных пар с детьми. В замке есть залы, предназначенные для проведения специальных мероприятий и деловых встреч. 5) Пансионат «Планета» расположен в Евпатории в 800 метрах от моря. Для размещения предлагаются одноместные и двухместные номера с душем, телевизором, телефоном, кондиционером. Питание в пансионате 3-х разовое. На территории имеется бассейн, видео зал, бильярд, бар, свой пляж. *) 6) Отель «Звездный» расположен в центре города Сочи. В новых корпусах имеются 2,3-х комнатные номера «люкс», два «бизнес-люкса», номера класса «апартаменты». Все номера оборудованы кондиционером, мини-баром, 2 туалетными комнатами с душем, феном. К услугам отдыхающих конференц-залы, офисы, ресторан, руф-бар, лобби-бар, кафе. 7) Гостиница «Россия» располагается в центральной части С-Петербурга на Московском проспекте, рядом с Парком Победы. В гостинице имеются 1-2 местные номера, оборудованные телевизором и телефоном. К услугам гостей ресторан, бар, кафе, сауна, пункт обмена валют, аптека, авиакасса. *) 8) Оздоровительный комплекс «Ватутинки» расположен в заповедном лесном массиве, на живописном берегу реки Десны в 16 км от МКАД. К услугам отдыхающих спортклуб, тренажерный комплекс, финская, турецкая сауна, 2 бассейна, каток и лыжные трассы, салон красоты, кабинеты физиотерапии и стоматологии, медицинский пост, шахматы, настольный теннис, бильярд, рестораны, бары, диско-бар, оборудованный бизнес-центр. 9). Пансионат «Дружба» расположен в 47 км от Москвы. К услугам отдыхающих 2-х местные номера класса «люкс», сауна с бассейном, тренажерный зал, спортплощадка, прокат спортинвентаря, конюшня, дискотека, кинозал, библиотека, косметический и массажный кабинеты, платная автостоянка. *) 10) Hotel Gasthof "Zur Post" располагает прекрасными возможностями для занятий такими видами спорта, как: горные лыжи, трекинг, рафтинг, параглайдинг. К услугам посетителей зал для завтраков, ресторан, сауна, настольный теннис, прокат горнолыжного снаряжения, собственная горнолыжная школа. В каждом номере имеется ванная комната, телевизор, телефон.