MAATA-N-TUDU ASSOCIATION (MTA)
ISFUND CONSULTING SERVICES FOR
IMPLEMENTATION OF INFORMATION SYSTEM (IS)
DRAFT REPORT ON SOFTWARE EVALUATION
Prepared by Norman G. Williams
C/O Asamoah & Williams Consulting (AWC)
P.O. Box 10005
Kumasi, Ghana
AUGUST, 2006
ABBREVIATIONS
GHAMFIN
Ghana Microfinance Institutions Network
IS
Information System
IT
Information Technology
MIS
Management Information System
MTA
Maata-N-Tudu
PDA
Personal Digital Assistant (Handheld computer)
UPS
Uninterrupted Power Supply
Table of Contents
Page
Section 1
Introduction......................................................................................... 1
1.1
Background ................................................................................................ 1
Institutional Background .................................................................................... 1
Ownership, Governance, and Management ......................................................... 1
Products and Services ........................................................................................ 1
Strategic Alliances ............................................................................................. 2
Current State of Information System .................................................................. 2
Previous attempts at restructuring the Information System .................................. 3
Strategies to Re-structure the Information System: ............................................. 4
1.2
Terms of Reference of the Assignment ......................................................... 4
Assignment component: .................................................................................... 4
Deliverables ...................................................................................................... 4
1.3
Structure of Report ..................................................................................... 4
Section 2
Executive Summary.............................................................................. 6
Section 3
SOFTWARE EVALUATION FRAMEWORK ................................................ 7
3.1
Consultant’s Approach to the Assignment ..................................................... 7
SECTION 4:
EvALUATION CRITERIA..................................................................... 8
4.1
Primary (major) Requirements..................................................................... 8
4.2
Secondary Requirements ............................................................................. 8
Clients Information Management ........................................................................ 8
Savings ............................................................................................................. 8
Loans ............................................................................................................... 9
General Ledger ................................................................................................. 9
4.3
Specific Requirements of individual modules ................................................. 9
4.4
Scoring Scheme .......................................................................................... 9
SECTION 5:
FINDINGS AND CONCLUSIONS ........................................................ 10
5.1
General .................................................................................................... 10
5.2
Summary of Findings and Conclusions ....................................................... 10
5.3
Scores...................................................................................................... 13
SECTION 6 – ESTIMATED SOFTWARE COST ............................................................ 14
APPENDIX A: CORE REQUIREMENTS .................................................................... A1
APPENDIX B: Technical Specification – CLIENTS Information ................................. B1
APPENDIX C: EVALUATION - SAVINGS ................................................................. C1
APPENDIX D: SOFTWARE EVALUATION LOANS ..................................................... D1
APPENDIX E: MODULE EVALUATION – ACCOUNTING/GL ...................................... E1
Page i
CGAP ISFUND Contract
Information System (IS) for Maata-N-Tudu Association
Draft Report on Software Evaluation
SECTION 1
1.1
INTRODUCTION
Background
Institutional Background
Maata-N-Tudu Association is a non-governmental membership association operating in the
three northern regions of the Republic of Ghana, namely: Northern Region, Upper East
Region, and Upper West Region. Its core business covers a developmental program, and a
Savings and micro-credit program. The institution has been in existence for more than ten
(10) years, and is considered one of the leading microfinance institutions in the country,
from the point of its institutional structures as well as its portfolio size.
Ownership, Governance, and Management
Maata-N-Tudu is a membership organization and the members are the owners of the
association. In addition to being the owners they are also the beneficiaries. However,
majority of the members have either very little education or no education at all.
Consequently the constitution requires executives of the association to serve on the board
and also to appoint highly qualified members of their communities as board members. The
De-facto management therefore lies with the board of directors. The board has therefore
appointed a technically competent sub committee with relevant professional and technical
skills to advice on matters of micro finance. A team of competent staff with several years of
experience will complement their skills in credit delivery and management. See appendix of
staff qualification and experience.
Products and Services
The Association offers two streams of services, namely: a Development program, and a
microfinance financial services program. The Development program has, over the past ten
years, acquired extensive leadership and group management experience, provides training
to the clients at minimum cost. The microfinance department provides financial services in
the form of micro savings and Group loans to its members. In the early years of its
existence, there was not much separation, at least from the financial management angle,
between the two services. Credit was seen as a development intervention. However, this
policy has now changed. Several studies undertaken in 2004 concluded that the credits
Maata-N-Tudu Association IS Implementation - Report on Software Evaluation
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scheme could be separated form the development program and constituted into a separately
resourced and financially self-accounting unit. Implementation of this policy began in 2005.
The Association has now completed studies to refine its original credit products, and also
introduced newer ones. As a result of this exercise, the Association came up with the
following products:
Product
Savings Products
Compulsory Savings
Loan Products
Anfaani Rice Processing
Anfaani Sheabutter
Anfaani Handicraft
Anfaani Petty Trading
Anfaani Grain Banking
Anfaani Pito Brewing
Remarks
Rural
Rural
Rural
Urban
Rural
Rural
A full description of individual products is the subject of Section 7 of this report.
Strategic Alliances
As the demand for financial services increase the association has developed strategic
alliances with other financial institutions like BESSFA rural bank that provide the association
with some leverage over and above the association’s loan fund. The bank therefore has a
stake in the management of the association due to the linkage relationship described above.
BESSFA is therefore a member of the technical committee of the board.
Current State of Information System
Most of the information required for everyday operational and management decision making
is maintained in internally developed Excel spreadsheets. The quality of these spreadsheet
programs is very high and the system is able to provide key management reports. The staff
have demonstrated a keen understanding of the key indicators for portfolio management
and performance monitoring, and actually have programs that calculate all the financial
ratios.
However the system suffers from the usual weaknesses typical of spreadsheet-based
information systems. The major ones are discussed below.
a) Lack of integration: The Credits department maintains information relating to savings
and loans on non-networked desktop computers. The accounting department
maintains a general ledger and produces standard financial statements and ratios
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from a separate set of spreadsheet programs on a stand-alone desktop. Information
exchange between the two key Units is usually done at the end of the month and in
summary form. Information exchange between the departments and the Executive
Secretary is mainly through hardcopy reports, and occasionally through data transfer
on removable storage media.
b) Duplication of data processing efforts: Because each department maintains its own
set of information, the same source document is often processed twice, especially
those transactions that affect both credits administration as well as general ledger
accounting.
c) Relatively high transactional unit cost: This is the obvious result of the two defects
mentioned above, i.e. the low level of integration, and incidence of duplication in
transaction processing.
d) Low level of sophistication: It is a common knowledge that bespoke spreadsheetbased systems cannot provide the type of data validation, file management and
database security features provided by standard portfolio management database
systems as standard. It is true that a skillful use of formulas, functions and macros
can automate most arithmetic and statistical computations, but it is also true that the
non-relational structure of spreadsheet programs make the platform unsuitable for
performing even the most basic routines such as on-line data validation to ensure that
a new customer name or account code does not duplicate an old one.
Previous attempts at restructuring the Information System
In the past two years, the management and professional staff have been fully occupied with
number of undertakings aimed at improving the institutional capacity and practices, product
refinement, and introduction of newer ones. The efforts have yielded many positive results,
including the ones mentioned below:
 A thorough review of the existing financial products and streamlining of product
methodologies and delivery terms (product refinement);
 Definition and introduction of new products and services;
 Preparation of a medium term business plan to guide its operations up to the year
2007; and
 Human resource development including various training programs for the core staff.
Serious consideration has also been given to the implementation of an effective information
system to improve information delivery and enhance management capacity to effectively
monitor and direct its operations. A major impediment that prevented Management from
initiating an IS implementation project was funding. This problem has been solved in part
with the kind decision of the ISFUND to finance the consulting services to assist in the
detailed planning and execution of a comprehensive IS project.
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Strategies to Re-structure the Information System:
The Management of Maata-N-Tudu, on the advice of the consultant, has accepted to take a
holistic approach to the IS evolution process. It has accordingly engaged the consultant first
to undertake a detailed operational review to determine its total information needs, and the
institutional structures and resources that must be put in place to implement the
recommended solution. This will include an inventory of the computer hardware and
communication/networking resources, human resources skills, and operational guidelines.
The consultant is also required to undertake a professional search for the optimal software
to implement the IS solution.
1.2
Terms of Reference of the Assignment
Assignment component:
The contract with ISFund covered three components of the traditional Information System
transformation cycle, namely: a) Project Preparation and management; b) Detailed
assessment of the information needs of the institution; and c) Software evaluation to select
the optimal software package(s) for the implementation of the recommended IS solution.
This report covers the Needs Assessment stage. The terms of reference, as specified in the
consultant’s project proposal, are reproduced below.
i.
To undertake a technical evaluation of popular microfinance MIS software packages
and recommend one that best fits the requirements of Maata - N - Tudu.
Deliverables
The contract stipulated the following products to be delivered at the end of the Software
Evaluation stage:
o A Request for Information (RFI) in the form of a detailed questionnaire sent to
short-listed vendors, and the responses received
 comparison
o A software comparison matrix document – with summaries of product
functionality presented in a format for easy comparison.
o A recommendation to Management giving reasons for the preferred software
o A completed contract with one selected software vendor – a well negotiated legal
contract listing services to be provided by the vendor, with associated cost.
1.3
Structure of Report
This report is divided into six parts, as follows:
 Section 1 is the introductory part which provides a background to the assignment,
terms of reference, and deliverables.
 Section 2, the Executive Summary, contains a summary of key findings and
recommendations.
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



Section 3 describes the consultant’s framework for the execution of the assignment.
Section 4 discusses the criteria used in evaluating the selected packages, and the
scoring scheme.
Section 5 presents a summary of findings and conclusions.
Section 6 presents the estimated costs of individual software packages.
In addition, there are five Appendices as follows:
Appendix A: Evaluation results. Core requirements
Appendix B: Evaluation results, Clients Information Management
Appendix C: Evaluation results, Savings
Appendix D: Evaluation results, Loans
Appendix E: Evaluation results, Accounts (General Ledger)
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SECTION 2
1.
2.
3.
4.
5.
6.
7.
8.
EXECUTIVE SUMMARY
In the preceding Information Needs Assessment phase of this assignment, a set of
key requirements were emerged. These were used in this Software Evaluation phase
to determine the suitability of individual software packages that were reviewed.
The consultant prepared a shortlist of seven microfinance software packages and
contacted the vendors for detailed information and a demo package. Five of the
vendors obliged. Two did not respond in spite of repeated reminders. Two popular
software packages, namely: eMerge and Bankers Realm MFI were not included in
the shortlist because of the initial cost and also the level of technical expertise
require to operate and manage them.
One Software package, namely The Exceptional Assistant (TEA) was found to be
extremely versatile but was disqualified because it doen to have Savings and
General Ledger modules. The vendors have promised these would be available in
the next release.
The remaining four software packages were found to be substantially responsive to
the IS needs of Maata-N-Tudu.
Three of the packages, namely: Loan Performer from Crystal Clear Software,
Finance Solutions from Sigma Data & Computers, and M2 MFI from Southern
Horizon were found to be fairly easy to learn and operate, and therefore very
attractive to Maata-N-Tudu as an entry-level user with low level in-house technical
support team.
The fourth package, Microbanker MBWin from FAO/GTZ was found to have very
interesting and unique features not offered by standard microfinance package. For
example, automatic re-calculation of non-performing loans, and maintenance of
CGAP performance ratios. However, there were two disturbing aspects, namely: it
does not seem to track loan cycles. And it does not seem to provide features for
linking loans to designated savings accounts as SECURITY (other linkages such as
savings account as SERVICE account, and savings account for transfer of deposits
lumped with repayment installments. Obviously, an IT person and/or a senior
microfinance practitioner would need to receive an intensive training, most likely
outside Ghana, to fully master the package and be able to exploit its numerous
features.
MicroBanker comprises a base module plus many other specialized modules which
are purchased separately. It was not easy to put up price estimates because the
variables involved in its price structure. However, the cost could very likey range
between US$25,000 and 30,000.
The consultant obtained price quotations from three of the vendors. This is shown in
Section 6. There was not much difference in prices, except that Crystal Clear
categorically offered a 40% rebate (quantity discount) on the number of licenses to
be obtained, thus bringing their quotation to nearly 60% lower than the rest.
Recommendation: Loan Performer version 7.07 is recommended as the software of first
choice.
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SECTION 3
3.1
SOFTWARE EVALUATION FRAMEWORK
Consultant’s Approach to the Assignment
The consultant developed the following framework as the basis for evaluating the suitability
of commercial software packages:
a) A system functionality and features matrix to serve as criteria to guide in determining
the suitability of available commercial packages;
b) A request to short-listed vendors for demo version of their software together with any
relevant technical materials;
c) Development of a scoring scheme based on the relative importance of individual
functions/features to Maata - N – Tudu;
d) Preparation of representative data to process through the demo software provided by
the vendor in order to fully assess the capability and suitability of each package.
e) Comparison of costs of software and other associated charges;
The findings, conclusions and recommendations are contained in the Sections that follow.
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SECTION 4:
4.1
EVALUATION CRITERIA
Primary (major) Requirements
Based on the findings during the information needs assessment phase of this assignment,
the following emerged as the key requirements for any software that is to be recommended
for selection.
a) Functional Modules: The software should have modules for Client Information
Management, Savings, Loans and Accounting (General Ledger.
b) System Integration: The modules should be seamlessly integrated with each other
to allow the sharing of common data.
c) Lending Methodology: The software should support both Individual and Group
lending methodologies, with additional facilities to track loans and savings at Member
level.
d) Ease of Use: Maata-N-Tudu is an entry-level organization with limited internal
Information Technology (IT) specialist staff. The software should therefore be fairly
easy to learn, operate, and support.
e) Number of Clients: Maata-N-Tudu is a fast growing MFI with projections for the
total number of clients to increase from the present 6,000 to about 15,000 in 4-5
years. The software should have the capacity to handle this number.
f) Multi-Branch Support with Head Office Consolidation Capabilities: The
software should support a distributed database environment allowing branches to run
separate databases in a stand-alone or LAN environment, but at the same time
provide facilities for the databases from all branches to be consolidated at Head Office
for corporate reporting.
g) Reliability and Scalability: The software should have a good reputation for
reliability as testified by other users. It should also offer growth path for future
expansion of the operations of Maata-N-Tudu.
4.2
Secondary Requirements
The following are the secondary functions and features required from the software.
Clients Information Management
a) Individual Clients, Groups, and Group Members details
b) Photographs and Signatures
c) Basic reports on Clients, e.g. Clients register, Clients Analysis by Type/Gender, etc.
Savings
d)
e)
f)
g)
Ability to create and maintain different Savings products and products methodologies
Individual as well as Group savings
Support for both deposits and withdrawals
Automatic generation and posting of savings transactions to General Ledger
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h) Basic reports on Savings including: Savings transactions listing, client’s savings
account statement, savings concentration analysis.
Loans
i) Ability to create and maintain different Loan products and products methodologies
j) Individual as well as Group lending with tracking of loans at Member level
k) Interest calculation
l) Penalty calculation
m) Automatic generation and posting of loans transactions to General Ledger
n) Tracking of loans by Loan Cycle
o) Basic reports on loans including loan transactions listing, clients loan account
statement, loan balances, etc.
p) Portfolio Analysis reports including Portfolio at Risk, Delinquency by Age intervals, etc.
General Ledger
q)
r)
s)
t)
u)
v)
4.3
Accrual accounting standard
Chart of Account modifiable by user
Ability to export accounting reports as Excel, Text, or .DBF
Ability to export accounting transactions to popular accounting packages of choice
Basic general ledger reports including transactions listing, GL Account details, etc.
Standard financial statements including Trial Balance, Income Statement, Balance
Sheet, and Cash Flow Statement.
Specific Requirements of individual modules
Detailed functional requirements matrix used to evaluate individual application modules are
contained in Appendices A through E of this report.
4.4
Scoring Scheme
Evaluation Criteria
Primary Requirements (as listed in Appendix A)
Detailed Requirements
Appendix B)
Detailed Requirements
Appendix C)
Detailed Requirements
Appendix D)
Detailed Requirements
Appendix E)
Points
30
– Clients (as listed in
15
– Savings (as listed in
15
– Loans (as listed in
25
– Accounts (as listed in
15
Total
100
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SECTION 5:
5.1
FINDINGS AND CONCLUSIONS
General
The consultant requested and obtained demo programs from four of the software
manufacturers on his short-list. These are:
Loan Performer Version 7.07
Crystal Clear Software Limited
M2 MFI
Southern Horizon Limited
Finance Solutions
Sigma Data & Computers Limited
MicroBanker MBWin
FAO/GTZ
In addition, the consultant also received a demo program for TEA – The Exceptional
Assistant from Common Goals Software. TEA, however, was not given serious attention
because it does not have modules for Savings and General Ledger.
All the software packages met the primary (core) requirements as listed in Section 4.1
above. In fact, they were short-listed for this very reason.
In carrying out these tests:
a) The demo software received were all fully functional packages with little or no
restrictions on the functions and features that could be accessed and tested.
b) The consultant prepared a representative data covering all the functional areas, and
used the same data to run through individual packages so as to gain a better
understanding of the capabilities and institutional fit of each package.
c) The results of the tests were recorded on the evaluation criteria matrix. The term
“Available” was used to indicate that the package met the requirements. “Not
available” means the package did not have the specific function or feature, or did not
produce the expected result according to the institutional requirements of Maata-NTudu.
5.2
Summary of Findings and Conclusions
Software Package
Findings and Conclusions
Loan Performer
Significant Advantages:
i.
ii.
iii.
iv.
The package matched most of the core requirements.
There are a number of MFIs already using the package in Ghana, two
of them located in the same Region as Maata-N-Tudu
A comprehensive Budget management feature allowing multiple
budgets to be defined for the MFI as well as for Donors/Partners.
The introduction of a new menu, the Purchases and Sales Menu, has
strengthened the capability of the accounting module by facilitating
the management of non-financial transactions and maintenance of
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v.
vi.
vii.
databases on vendors and customers.
The package offers a comprehensive array of loan and portfolio
management reports ranging from routine operational (Activity)
registers to complex portfolio analyses. There is also a feature for
setting portfolio performance targets and reporting against these
targets at the Branch level.
Each report can be exported in Excel (.XLS), Acrobat (,PDF), and
Database (.DBF) format for further formatting/analysis in an external
application package.
Comprehensive report filtering screen that allows the user to produce
reports disaggregated by all the standard parameters such as Branch,
Loan Officer, Product, Fund, Date range, etc.
Significant Shortcomings:
i.
No in-built tools for designing new reports or modifying the formats or
content of existing ones. Although the software comes with a vast
array of standard reports, there certainly would be a a need to
customize some of these reports to fully match the needs of the
organization. Simple design tools could be useful. The vendor claims
the software works with the third party product Crystal Report Writer.
However this could not be tested because the consultant could not
obtain a copy of Crystal Report Writer.
Finance Solutions
Significant Advantages:
i.
Finance Solutions is, in all material respects, a Loan Performer Lookalike or “clone” As such, it has most of the strong points already
mentioned under Loan Performer above.
ii.
It has a Credit Appraisal utility which appears fairly comprehensive in
scope. But I needed some research work to fully understand and
evaluate it.
iii.
It provides a Budget management feature allowing budget
maintenance for previous and current year. It does not however
support Donor/Funds Budgets.
iv.
The package offers a comprehensive array of loan and portfolio
management reports ranging from routine operational (Activity)
registers to complex portfolio analyses and portfolio performance
monitoring.
v.
Each report can be exported in Excel (.XLS), Acrobat (,PDF), and
Database (.DBF) format for further formatting/analysis in an external
application package.
vi.
Comprehensive report filtering screen that allows the user to produce
reports disaggregated by all the standard parameters such as Branch,
Loan Officer, Product, Fund, Date range, etc.
Significant Shortcomings:
i.
The Client Information file is not detailed enough. For example:
 It provides for only one address type with no indication as to
whether this is a mailing or home address;
 It does not provide for information on contacts. However it
provides for names for next-of-kin, with a nice feature to specify
% of inheritance.
 Each report can be exported in Excel (.XLS), Acrobat (,PDF), and
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ii.
iii.
Database (.DBF) format for further formatting/analysis in an
external application package.
 It does not provide for the addresses, phone numbers, or other
means of contacting next-of-kin
The types of conditions/restrictions that a user can attach to a savings
product do not go far enough. For example:
 Withdrawal allowed/not allowed
 Overdrawn balance not allowed
 Intervals between 2 withdrawals
The Budget feature does not provide for multi-donor budgets to be set
up and managed.
M2 MFI
Significant Advantages:
i.
Comprehensive Clients Information including multiple addresses, full
details of contacts, full information on Guarantors, and full information
on any number of beneficiaries.
ii.
Provides a Financial Performance Ratios report as standard.
iii.
Significant Shortcomings:
i.
Does not track loan cycles
ii.
Does not have image processing features to enable storing and
retrieving clients photographs and signatures.
iii.
Does not provide facilities for managing information on Donors and
Funds.
iv.
The number of standard reports included in the software is not
comprehensive enough. Report filtering criteria are not comprehensive
enough. Apparently, the explanation is that a user is expected to use
Crystal Report Writer to design or customize most of the reports
v.
Does not have Budget management function.
MBWin
Significant Advantages:
i.
Comprehensive Clients Information including multiple addresses, full
details of contacts, full information on Guarantors, and full information
on any number of beneficiaries.
ii.
Built-in report design tool for creating customized reports but this
feature was not tested.
iii.
COA well structured, and additional routines incorporated, to handle
re-classification on non-performing loans in the Balance Sheet
Significant Shortcomings:
i.
Does not track loan cycles
ii.
Does not provide linkage to a savings account as security.
iii.
Does not provide facilities for managing information on Donors and
Funds.
iv.
The number of standard reports included in the software is not
comprehensive enough. Report filtering criteria are not comprehensive
enough. This may however be compensated by the in-built Reports
Design tool that could be used to create customized reports.
vi.
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5.3
Scores
Applying the scoring scheme shown in Section 4.4, the consultant awarded the following marks to the four software packages evaluated:
Evaluation Criteria
Weight
Loan Performer
M2 MFI
MBWin
Finance Solutions
Core Requirements
(Appendix A)
30
27
25
20
25
Clients Information Management
(Appendix B)
15
12
11
9
10
Savings
(Appendix C)
15
13
11
11
11
Loans
(Appendix D)
25
22
18
16
20
Accounts
(Appendix E)
15
13
11
10
10
100
87
76
66
76
Total
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SECTION 6 – ESTIMATED SOFTWARE COST
The consultant obtained pro-forma cost indicators from the short-listed vendors. The
comparative costs are summarized in the Table below.
Branches / Sites
No. of
Users
Loan
Performer
M2 MFI1
6
2,200
4,050
2,000
1x3
2,700
2,025
3,000
2
1,600
1,350
1,500
District Offices –
Upper West
Upper East Regional
Office
1x3
2,700
2,025
3,000
2
1,600
1,350
1,500
District Offices –
Upper East
1x3
2,700
2,025
3,000
19
13,5002
12,825
14,000
121,500,000
115,425,000
126,000,000
4,0503
2,5654
2,8005
National Secretariat /
Northern Regional
Office
3 District Offices –
Northern Region
Upper West Regional
Office
Total License Cost:
US$
Total License Cost:
Cedis
Annual License
/Annual Maintenance
Fee (one year) US$
MBWin
Finance
Solutions
The amount is calculated at 10% quantity discount off the standard license cost, i.e. US$675 per user
instead of US$750.
2
The vendor promises a 40% rebate on 6-10 licenses. This could bring the license cost as low as US$8,100
3
Annual Maintenance at 30% of original license cost
4
Annual Maintenance at 20% of original license cost
5
Annual Maintenance at 20% of original license cost
1
TECHNICAL SPECIFICATION
(System Requirements Matrix)
APPENDICE A: CORE REQUIREMENTS
APPENDIX A:
Data (field)
Description
Functional Modules
CORE REQUIREMENTS
M2 MFI
MBWin
Finance
Solutions
The number of modules available Available
in the software. The requirements
are:
 Clients
Information
Management
 Savings
 Loans
 Accounting (General Ledger
Available
Available
Available
System Integration
The level to which individual Available
functional modules integration
with each other and with the
General Ledger.
The integration should allow
common information to be shared
across modules.
It should also allow automatic
generation
of
accounting
transactions from the Savings and
Loans modules to the General
Ledger.
Available
Available
Available
Savings Methodology
The software should support both Available
Individual as well as Group
Savings methodologies.
It should also support tracking of
savings at Group Member level.
Available
Available
Available.
Software Evaluation – Appendix A: Core Requirements
Loan Performer
Page A 1
Data (field)
Description
Lending Methodology
The software should support both Available
Individual as well as Group
lending methodologies.
It should additionally support loan
tracking at Group Member level.
Ease of Use
The software should be fairly easy
to learn, operate and support
without extensive technical
support from either the
vendor/dealer or high-level inhouse technical experts.
Number of Clients
The software should be capable of
managing the accounts of up to
6,000 clients, with growth path to
15,000 in the next four to five
years.
Multi-Branch with Head The software should support
Office Consolidation
decentralized operation allow the
system to be run at different
branches, and at the same time
provide features for consolidating
Branch databases at the Head
Office.
Reliability and Scalability
Proven record of reliability based
on factors such as opinion of
current or past users, and the
reports of other technical experts
Software Evaluation – Appendix A: Core Requirements
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available, but could
not test this feature
as special license is
required to do so.
Available.
Multi-Branch
available.
Available
Satisfactory
recommendations
from users at the
Users Group on the
internet.
Over 130 users in
four continents.
Satisfactory.
Not sure if Branch
consolidation is
available.
Satisfactory.
Satisfactory.
Page A 2
TECHNICAL SPECIFICATION
(System Requirements Matrix)
APPENDICE B: CLIENTS INFORMATION
APPENDIX B:
Data (field)
TECHNICAL SPECIFICATION – CLIENTS INFORMATION
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
B1: PERSONAL INFORMATION
Client Name
The full name of the Individual Available
client, Group client, or Group
member.
Available
Available
Client Type
This field identifies the client as an Available
Individual,
Group, or Group
Member
Available
Available
Surname/Family Name
This is the surname (or last name) Available
of the individual client or Group
member.
This is the first name of the Available
individual client or Group member.
Available
Available
Available
One name field,
but not separated
into surname/ first
name, etc.
Available
Individual; group;
and Group
Members
Not available
Available
Available
Not available
This is the middle name(s) of the Available
individual client or Group member.
Available
Available
Not available
Available as Date
registration
approved.
Available
Available.
Available
Available
Available
First Name
Middle names
Membership
date
Registration This is the date the Individual or Available.
Group member was registered as Calendar available
a member of the MFI.
Date Group Registered
This is the date the Group client
effectively became a member or
client of the MFI.
Available.
Calendar available
Software Evaluation – Appendix B: Clients Information Management
Page B 1
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Date of Exiting (Group)
This is the date the client
effectively ceased to be a client of
the MFI.
This is a description of the
reason(s) for leaving the MFI.
Available.
Calendar available
Available
Available
Available
Available.
No facility to
maintain List of
Reasons.
User cannot choose
from a drop-down
List box
Available.
Provides flexibility
for user to assign
own code.
Available.
Reasons Table
maintained
???
Not available
Available as
Customer
Identification – CID.
System assigned
Available as
Customer
Identification – CID.
System assigned
Available.
Assigned manually
by the user
Assigned in the
Loans module
Available.
Available.
Available.
Blacklisted code
available; also
client exited code
available.
Available
Available.
Available.
Relates to loans
and savings
transactions
Available
Not available
Available
District Codes and
Country/subcountry codes
Reason for Exiting
Client Registration
Number
This represents the registration
code assigned to the client on
registration. It is a unique code
that is used to reference the client
throughout the system.
Credit Officer / Loan
Officer
This is the name of the credit
officer (or loan officer) assigned to
the client. The credit/loan officer
becomes the de facto accounts
officer
This is code that indicates the
status of the client, i.e. Active,
Dormant,
Blacklisted/Blocked,
Exited, etc.
Client Status
Resident
This is a Yes / No indicator to Not available
describe whether the Client is a
resident of the country of the MFI.
Valid entries are : Y = Yes
N = No
Software Evaluation – Appendix B: Clients Information Management
Page B 2
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Nationality
This is the nationality of the client.
Not available
Not available
Not available.
Not available
Country of Residence
This is the client’s country of Not available
residence.
This is the birth date of the Available.
Individual client or Group member Calendar available
Available
Not available
Available
Available.
Calendar available
Available.
Calendar available
Gender (Sex)
This is the gender of the Available.
Individual client or Group member Drop-down list box
available.
Available.
Available.
Drop-down list box
available.
Available.
No Calendar
available
Available.
Marital Status/ Civil Status
This is a code that describes the Available.
marital status of the Individual Drop-down list box
client or Group Member.
available.
Available.
Drop-down list box
available.
Available.
Drop-down list box
available.
Available.
Drop-down list
box available.
Name of Spouse
This is name of the wife or Available as
husband of the Individual client or “Partner’s Name”
Group member
Not available.
Available through the
Related Contacts
feature
Number of Children
This is information on the number Available
of children the Individual client or
Group member has.
Available
Available
Number of Dependants
This is information on the number Available
of dependants the Individual client
or Group member has.
Available
Available
Not available.
But system
provides for 4 lines
of Next-of-kin
details
Not available.
One of the four
user-defined fields
could be used for
this purpose.
Not available.
One of the four
user-defined fields
could be used for
this purpose.
Date of Birth
Software Evaluation – Appendix B: Clients Information Management
Page B 3
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
System allows the
setting up at least 3
address types, i.e.
home, business. And
Mailing
User can indicate
which address to use
to send statements
to.
Available.
System allows the
setting up at least 3
address types, i.e.
home, business. And
Mailing
User can indicate
which address to use
to send statements
to.
Available.
System allows the
maintenance of Area
and Center Codes
Available.
System allows the
setting up at least 3
address types, i.e.
home, business.
others
Available.
Provides a single
field for physical /
postal address
Available.
System allows the
setting up at least 3
address types, i.e.
home, business.
others
Available.
Provides a single
field for physical /
postal address
Available.
System allows the
maintenance of a
Location Code
Available.
B2: ADDRESSES
Physical Address –
Street / Suburb
This is the street name and house Available
number/apartment number where
the Individual client or Group
member resides, or the meeting
place of the Group
Physical Address –
City / Town / Municipality
This is the town or city where the Available
client resides
District
This is the District where the client Available.
resides
The user can setup
a “Geographical
Area” coding
system to cover
Districts and
Regions
Software Evaluation – Appendix B: Clients Information Management
Page B 4
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Region
This is the Region where the client
resides
Available.
See remarks above
Available. Can be
built into the Area
and Center Codes.
Available. Can be one
of the 4 address lines
Available.
User-defined Area
Codes can be
designed to cater
for Region and
Districts.
Group Postal Address
This is the full postal address of Available as Group
the Group client
Mailing Address”
Available.
Addresses for Group
is separate from
those of Group
Members
Individual / Member
postal address
This is the postal address of the
individual client or group member
Available
Available.
System allows the
setting up at least 3
address types, i.e.
home, business.
Mailing
Available.
System allows the
setting up at least 3
address types, i.e.
home, business.
Others
Individual / Member /
Group telephone number
This is the Individual / Member's
landline telephone number.
Available.
Available.
Up to 3 tel. numbers
for each address
type.
Available.
Individual / Member /
Group Fax. No
This is the contact person's
facsimile number.
Available. 2 phone
numbers for each
individual.
1 phone number
for each Group.
Not available for
Group member.
Available.
Available.
Available.
Up to 3 Fax numbers
for each address
type.
Not available.
Software Evaluation – Appendix B: Clients Information Management
Available.
Physical/postal
Address for Group
is separate from
that of each Group
Member
Available.
Page B 5
Data (field)
Description
Individual / Member
/Group Mobile number
This is the Individual / Member's
(cellular) mobile telephone
number.
Individual
/
/Group E-mail
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available. 2 phone
numbers for each
individual.
Could be one of the
2 phone numbers.
Member This is the contact person's e-mail Not available
address.
Available.
Available.
2 mobile numbers on
the client’s personal
details page.
Available.
Available
Available
2 e-mail addresses
Not available.
Available
Provides separate
fields for Passport
and Drivers License
See above
Available as National
ID (NID)
Available.
Not available.
Not available.
Available.
Available
Available.
Available
B3: IDENTITY DOCUMENT(S) INFORMATION
Personal Identification
Personal Identification
Type
This is a description of the
document that serves as personal
identification for the Individual
client or Group member
This is a code that describes the
personal identification document,
e.g. Voter Card, National ID Card,
Driver’s license, etc.
Photograph of Individual
Client or Group Member
This is a photograph of the client
(Individual or group member).
Signature / Thumbprint of
Individual Client or Group
This is a signature or thumbprint
of the individual client or the
Available
Available.
The system does
not provide
facilities to maintain
“Type of ID
document Table”.
Therefore the user
can use a prefix
such as “PP” for
passport.
Available for both
Not available.
individual clients
and group
members.
Available for both
Not available.
individual clients
Software Evaluation – Appendix B: Clients Information Management
Page B 6
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Executives
group executives.
Group Executive –
Chairperson
This the name of the chairperson/
president/ etc. of the Group client
and group
members.
Available
Available.
One of the members
can be marked as
Leader
Not available
Available
Not available.
Software does not
provide for
designating members
of a Group as
Secretary, Treasurer,
etc.
Not available
Group Executive –
Treasurer
This the name of the Treasurer of Available
the Group client
Not available.
Software does not
provide for
designating members
of a Group as
Secretary, Treasurer,
etc.
Not available
Group Executive – Other
This the name of any other Available
executive of the Group client, e.g.
Organizer
Not available.
Software does not
provide for
designating members
of a Group as
Secretary, Treasurer,
Not available
Not available.
Software does not
provide for
designating
members of a
Group as
Secretary,
Treasurer, etc.
Not available.
Software does not
provide for
designating
members of a
Group as
Secretary,
Treasurer, etc.
Not available.
Software does not
provide for
designating
members of a
Group as
Secretary,
Treasurer, etc.
Not available.
Software does not
provide for
designating
members of a
Group as
Group Executive –
Secretary
This the name of the Secretary of
the Group client
Software Evaluation – Appendix B: Clients Information Management
Page B 7
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
etc.
Signatories to Group
Accounts /
Correspondence
This is a list of the group
executives permitted to sign
cheques and other documents on
behalf of the Group
Available
Not available
Available
Secretary,
Treasurer, etc.
Not available.
Not available.
Available.
Available.
Set the contact up as
another contact, then
use the “Related
Contact” feature to
link the two..
Not Available.
However, software
provides for four
Next of kin details,
including % share
of inheritance.
Not available.
Not available
Not available.
Not available
Available
explanation
Available
explanation
Not available.
Not available
Available
–
see
explanation above.
Not available.
Not available
Available – see
explanation above.
Not available.
Not available
Not available.
Not available
Available – see
explanation above.
Available – see
B4: CONTACT PERSON INFORMATION
Contact Name
This is either the Client name or
the name of a person designated
by
the
Client
to
whom
correspondence
should
be
addressed. For Group client, it
may be name of a Group
Executive such as the chair person
/ president.
Contact postal address
This is the postal address of the
contact person
Contact Suburb / Street
This the suburb or street of the
postal address of the contact
person
Contact Town / City / This the Town or City/municipality
Municipality
of the postal address of the
contact person
Contact District
This the District or municipal area
of the postal address of the
contact person
Contact Region
This the Region of the postal
address of the contact person
Contact Work Tel. No
This is the contact person's work
Software Evaluation – Appendix B: Clients Information Management
–
see
above.
–
see
above.
Page B 8
Data (field)
Contact Home Tel. No.
Contact Mobile No
Contact E-Mail
Contact Fax. No
Description
telephone number if applicable.
This is the contact person's home
telephone number if applicable.
This is the contact person's
(cellular) mobile telephone
number if applicable.
This is the contact person's e-mail
address if applicable.
Loan Performer
M2 MFI
MBWin
Finance
Solutions
explanation above.
Available – see
explanation above.
Available – see
explanation above.
Not available.
Not available
Not available.
Not available
Not available.
Not available
Available – see
explanation above.
Not available
Not available.
Not available
Available – see
explanation above.
Not available
This is the name of the next-of-kin
of the individual client or Group
member. Normally, the person
becomes a beneficiary to the
client’s savings balances on death,
incapacity or other disability
This a code that describes the
relationship, e.g. spouse, child,
sibling, etc.
This is the postal address of the
Next-of-kin
Available
Available.
Comprehensive
details on
beneficiaries
maintained
Available
Available.
Provides for four
Next of kin details,
including % share
of inheritance.
Not available.
Available
Available
Not available
Available
Available
Available
Not available
This is the physical address of the
next-of-kin e.g. Street or suburb,
village/town/city/municipality,
District, and region
Available
Available
Available
Not available
This is the contact person's
facsimile number if applicable.
B5: NEXT-OF-KIN INFORMATION
Next-of-kin name
Type of relationship
Next-of-kin postal address
Next-of-kin physical
address
Software Evaluation – Appendix B: Clients Information Management
Page B 9
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
B6: LITERACY / LANGUAGES INFORMATION
Languages Spoken /
Written
This is a list of the language(s)
spoken or written by the client
Available.
Allows user to
maintain a
Languages Table.
Provides a dropdown list box to
choose from at
data entry.
Available.
Allows user to
maintain a
Languages Table.
Provides a drop-down
list box to choose
from at data entry.
Available.
Allows user to
maintain a
Languages Table.
Provides a drop-down
list box to choose
from at data entry.
Available.
Allows user to
maintain a
Languages Table.
Provides a dropdown list box to
choose from at
data entry.
Educational level
This is a description of the highest
educational qualification of the
Individual client or Group Member.
Available.
Available
Not available.
Available
This is the name of the Bank
where the client maintains
his/her/its savings account.
This is the name of the Branch of
the Bank where the client
maintains at least one savings
account.
This is the Savings Account
Number of the client at the
Branch.
Not available
Available
Not available
Not available
Not available.
Available.
Not available.
Not available
Not available.
Available.
Not available.
Not available
This is the date the savings
account was opened at the Bank
Branch.
Not available.
Available.
Not available.
Not available
B7: Client’s External Bank Account Information
Savings Account Details –
Bank name
Savings Account Details –
Bank Branch
Savings Account Number
Date Savings Account
Opened
Software Evaluation – Appendix B: Clients Information Management
Page B 10
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
This is a description of the
economic activity the client is
engaged in, e.g. vegetables seller,
shoe repairer, poultry farmer, etc.
Not Available.
System does not
classify a client as
belonging to a
specific business
sector. However,
loans are attached
to economic sectors
at loan creation.
Available.
Occupation Table is
maintained
Available.
Customer
classification –
occupation Table can
be customized to
store various
occupations.
Not available
Available.
Occupation Table is
maintained
Also stores Income
Sources (1 and 2)
???
Not available
???
Available.
Not available
Not available
Not available
Not available
B8: BUSINESS
ACTIVITIES
INFORMATION
Business / Service
Industry / Economic
Sector
This is a code that describes the
industry in which the client
operates, e.g. Agriculture, trading,
manufacturing, services, etc.
Business Start Date
This is the date the client’s
business operation started
Monthly Turnover
This is the average monthly
turnover.
However, user
defined “Client
Category” scheme
could be used to
achieve this result.
System provides
facilities for
maintaining a Table
of
business/economic
sectors. Used when
creating loans.
Not available.
Available.
An “Income
Software Evaluation – Appendix B: Clients Information Management
Page B 11
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Not Available.
However the
software maintains
an Income History
information to
record the income
over time.
Partially available.
The “Total Income”
Table could be
customized to define
various income
levels.
Partially available.
The “Total Income”
Table could be
customized to define
various income
levels.
Available.
User can set up
Income level
ranges e.g.C0-500,
C501-999, etc.
Available
Available.
4 Date fields
including Date
Training given;
4 Value fields
including Income
values 1-4;
4 Text fields
Available.
2 numeric, 2
alphanumeric, and 2
date fields can be
created
Available.
4 Text fields
Available. Provides
multiple report
formats and sort
order for the user
to choose from
Available. Provides
sort order and other
report filter criteria
Separate reports for
Individuals and for
Available. Provides
sort order and other
report filter criteria
Available.
History” facility can
be used to enter
incomes for any
defined periods.
Income Level / Poverty
Level at Time of Joining
This information describes the
client’s income level at time of
admission, i.e. before benefiting
from any financial intervention
from the MFI.
B9: ADDITIONAL INFORMATION
User-defined fields
At least six free data fields that
the MFI can use to store any other
information in the future
B10: CLIENT-RELATED REPORTS
Clients Register
An alphabetic listing of Groups
and members broken down by
Districts within Regions. The
register will serve as a directory,
given reference data such as
Software Evaluation – Appendix B: Clients Information Management
Page B 12
Data (field)
Clients Statistics
Description
Loan Performer
name of group, number of
members, date admitted, group
executives, address, meeting
place, etc.
Various analyses of Groups and
Group members by criteria such
as gender, education level, income
level, age, etc
M2 MFI
MBWin
Finance
Solutions
Groups.
Not Available. User
may have to export
data to Excel to
perform the
analysis.
Presents a list of clients that have Available.
been blacklisted since a given date
or within a date range.
Analysis of the developmental and Not Available
other training programs presented
to the Groups within a specified
period or since the group was
admitted.
A computer generated deposit slip Available
for all deposits received and loan
repayments entered
Available.
Not Available.
Available.
Not available
???.
Available.
Not Available
Not Available
Not Available
Available.
Available.
Available.
Customer Account
Balances
Account balances as at a specified Available
date.
Available
Available
Available
Customer Statement of
Account by Product
Statement of Account for savings Available
and loans ledgers, filtered by
product type.
Available
Available
Available
Not available
Available
Photo and
Signature available
Blacklisted Clients report
Clients Training
Payment Receipt/ Deposit
Slip
B11: OTHER FUNCTIONALITY/ SYSTEM FEATURES
Image processing
A facility to store and maintain
the photographs and
Available
Software Evaluation – Appendix B: Clients Information Management
Page B 13
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
signatures/thumbprint of clients
System Reference Tables
Maintenance
Facilities for creating and
maintaining a number of reference
tables, with additional features
that display these Tables in dropdown list boxes during data entry.
The following reference Tables are
considered basic:
 Client Type
 Client Status
 Education
 Languages spoken/written
 Income level / poverty
level
 Business Sector
 Geographical Areas
 Districts/Regions
 Reason for exiting
 Reject Reason
Available
Available.
Available.
Available.
Linkage of Group
members to the Groups
they belong
Ability to link and trace any group
member to the Group the member
belongs to, for purposes such as
transactions processing, portfolio
tracking, etc.
Available
Available
Available
Available
Linkage of Clients
Information database to
all the core modules
including savings, loans,
and accounting.
A seamless integration between
the Clients Information database
and the other system modules
Available
Available
Available
Available
Software Evaluation – Appendix B: Clients Information Management
Page B 14
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Report filtering
Flexibility for the user to generate
disaggregated reports using filters
such as client category,
geographical area, client status,
etc.
Available.
Available.
Available.
Available.
Software Evaluation – Appendix B: Clients Information Management
Page B 15
SOFTWARE EVALUATION
APPENDICE C: SAVINGS MODULE
APPENDIX C:
Data (field)
Description
EVALUATION - SAVINGS
Loan Performer
M2 MFI
MBWin
Finance
Solutions
C1: SAVINGS PRODUCTS MANAGEMENT
Creating new Savings
products
Capability for the user to create new
Savings products and define the
product terms and methodologies
for all products
Available
Available
Available
Available
Categories of Savings
The ability to classify savings
products into broad categories e.g.
Compulsory Savings, Voluntary
Savings, and Loan Guarantee
Savings.
The ability to assign a unique code
to identify each Savings Category,
and a Product Code for each savings
Product within the Category
Savings product
sub-classification
not available.
Available
Not available
Available
System
automatically
assigns a Savings
product code to
each new product
in chronological
order, e.g. the first
loan product is
assigned the
product ID “S00”;
the next “S01”; etc.
Available
Product Code
available
Available
Product Code (ID) and
Savings Category Code
Sub-classification
with savings not
Software Evaluation – Appendix C: Savings
Page C 1
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
available.
Not available
Available
Not available
Not available
Validity period for Product
The ability to define the starting
date and, optionally, the expiry
date, for the savings product
Deposit Amount
The ability to define the amount of
deposit, e.g.
 Minimum amount
 Maximum Amount
 Standard contribution
Not available
Not available
Not available
Not available
Frequency of Deposit
The ability to define the frequency
of deposit e.g.:
 Daily
 Weekly
 Bi-weekly
 Monthly
 Bi-monthly
 Quarterly
 Half-yearly
 Seasonal
Not available
Available
Not available
Not available
Other product restrictions
The ability of the user to attach
various conditions to the product.
The standard ones are:
 Minimum account balance
 Minimum balance before
interest can be paid
 Minimum balance before
withdrawal allowed
 Minimum compulsory savings
balance
Available
Available
Software Evaluation – Appendix C: Savings
Available
Available
Available
Not available (Has
minimum balance
to open account
Not available
Not available
Page C 2
Data (field)
Description

Interest Calculation
methodologies
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Not available
Available
Available
Available
Available
Available
Available (as global
system setting)
Available
Available as “Days
divisor”
Available
Period of savings before
qualifying for loan
The ability to define the
methodology for calculating interest
for each product, including:
 Frequency of application (at
maturity, in arrears at end of
each month/quarter/year, etc.)
 Interest rate %
 Minimum Interest Amount
 Account Balance type (Highest,
Minimum, Average, Actual,
Daily balances, Day of deposit
to day of withdrawal, etc.)
 Number of Days in year
(360/365
Available
Disbursement method
Ability to define the standard
method of disbursing interest
earned. i.e. .
 Credited to same account
 Credited to a designated
account
 By Cash/cheque/transfer
Not available
Interest is
automatically
added to the same
savings account
Available
Not available
Available
General Ledger Accounts :
The GL accounts associated with the
product, i.e.
 Liability A/C for the savings
product
 Expense A/C for interest
paid/accrued
Available
Available
Available
Available
Software Evaluation – Appendix C: Savings
Page C 3
Data (field)
Description

Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available
Not available
Available
Available
Available
Income A/C (for commission on
withdrawal, charges on cheque
clearing, penalties, etc.)
Tracking of savings at
Group Member Level:
Whether or not savings can be
tracked at Group member level.
Available
Available
Restrictions on Withdrawal
What restrictions are there on
withdrawal. The following are the
minimum restrictions the user
should be able to define:
 Days interval between two
withdrawals
 Minimum balance on account,
including amount set aside as
loan guarantee
Available
Available
C2: SAVINGS ACCOUNT OPENING
(a) Group Savings Account Opening
Group Savings Account
Number
This is the savings account number
for the Group. It is the Group
Savings ledger account number
maintained by the MFI, and is
different from the savings account
number of the Group at the Bank.
All savings transactions including
deposits and withdrawals will be
posted to this account.
Software Evaluation – Appendix C: Savings
Available
Available
Page C 4
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Group Registration Number
(Group ID)
This represents the registration
code assigned to the client on
registration. It is a unique code that
is used to reference the client
throughout the system.
Available
Available
Available
Available
Group name
This is the name of the Group
Available
Available
Available
Available
District
This is the District where the Group
resides.
Available.
User has to set up
a Geographical
Area Codes
structure that
includes Districts
and Regions.
Available.
Available.
As part of the
multi-level Location
Code
Available.
Region
This is the Region where the Group
resides.
Available.
User has to set up
a Geographical
Area Codes
structure that
includes Districts
and Regions.
Available.
Available.
As part of the
multi-level Location
Code
Available.
Date account opened
This is the date the Savings Account
was opened.
Available
Available
Available
Available
Savings product
This is the code describing the
savings product, e.g. Compulsory
Savings.
.Available
Available
.Available
.Available
Software Evaluation – Appendix C: Savings
Page C 5
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
(b) Group Member Savings Account Opening
Group Registration Number
(Group ID)
This represents the registration
code assigned to the Group on
registration. It is a unique code that
is used to reference the Group
throughout the system.
Available.
User has to Enable
the “Tracking at
Group Member
Level” option.
Available.
User has to Enable
the “Tracking at
Group Member
Level” option.
Available.
User has to Enable
the “Tracking at
Group Member
Level” option.
Available.
User has to Enable
the “Tracking at
Group Member
Level” option.
Group name
This is the name of the Group
Available
Available
Available
Available
Member Registration
Number
This represents the Member ID code
assigned to the member on
registration. It is a unique code that
is used to reference the Member
throughout the system.
This is the full name of the Member
Available.
Available.
Available.
Available.
Available
Available
Available
Available
This is the savings account number
for the Member. It is the Member
Savings ledger account number
maintained by the MFI, and is
different from the savings account
number of the Member at the Bank.
All savings transactions including
deposits and withdrawals will be
posted to this account.
This is the District where the
Member resides.
Available
Available
Available
Available
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Member name
Member Savings Account
Number
District
Software Evaluation – Appendix C: Savings
Page C 6
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Region
This is the Region where the
Member resides.
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Date account opened
This is the date the Member’s
Savings Account was opened.
This is the code describing the
savings product, e.g. Compulsory
Savings..
This is the photograph of the
Member
This is the signature or thumbprint
of the Member
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Savings product
Member Photograph
Member Signature or
Thumbprint
(c) Individual Client Savings Account Opening
Individual Client
Registration Number
Individual Client name
Individual Client Savings
Account Number
This represents the Client ID code
assigned to the individual client on
registration. It is a unique code that
is used to reference the Member
throughout the system.
This is the full name of the
Individual Client
This is the savings account number
for the Individual Client. It is the
Individual Client Savings ledger
account number maintained by the
MFI, and is different from the
savings account number of the
Individual Client at the Bank. All
savings transactions including
Software Evaluation – Appendix C: Savings
Page C 7
Data (field)
District
Description
deposits and withdrawals will be
posted to this account.
This is the District where the
Individual Client resides.
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Region
This is the Region where the
Individual Client resides.
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Date account opened
This is the date the Individual
Client’s Savings Account was
opened.
This is the code describing the
savings product, e.g. Compulsory
Savings.
This is the photograph of the
Individual Client
This is the signature or thumbprint
of the Individual Client
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Savings product
Individual Client Photograph
Individual Client Signature
or Thumbprint
C3: SAVINGS TRANSACTIONS PROCESSING – SAVINGS DEPOSITS
Savings Account Number
Group ID, and Name
Member ID, and Name
This is the Savings Account Number
of the Individual client, Group, or
Group member.
These are display fields showing the
Group code and name of the
selected Group Member
These are display fields showing the
Software Evaluation – Appendix C: Savings
Page C 8
Data (field)
District
Description
Member code and name of the
selected Group Member
This is the District where the
account holder resides.
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Region
This is the Region where the
account holder resides.
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Savings product
This is the code describing the
savings product for the selected
account, e.g. Compulsory Savings.
This is a code that identifies the
type of activity, e.g. D=Deposit,
W=Withdrawal, I=Interest, etc.
This is the date of the Deposit
transaction.
This is the transaction document
reference e.g. receipt number,
deposit slip number, or receipt
voucher number.
This is the cheque number, where
the deposit was by cheque instead
of cash.
This is the name of the bank on
whom the cheque is drawn.
This is the number of days for the
cheque to clear.
This is the amount deposited.
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Transaction Code
Transaction Date
Voucher Reference
Cheque number
Bank name
Cheque Clearing days
Amount
Software Evaluation – Appendix C: Savings
Page C 9
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Savings Deposit Slip
This is a computer generated
receipt slip for the amount
deposited.
Available
Available
Available
Available
C4: SAVINGS TRANSACTIONS PROCESSING - SAVINGS, WITHDRAWALS
Savings Account Number
This is the Savings Account Number
of the Individual client, Group, or
Group member.
These are display fields showing the
Group code and name of the
selected savings account
These are display fields showing the
Member code and name of the
selected savings account
This is the District where the
account holder resides.
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Region
This is the Region where the
account holder resides.
Available
Available
Available.
As part of the
multi-level Location
Code
Available
Savings product
This is the code describing the
savings product for the selected
account, e.g. Compulsory Savings.
This is a code that identifies the
type of activity, e.g. D=Deposit,
W=Withdrawal, I=Interest, etc.
This is the date the withdrawal was
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Group ID, and Name
Member ID, and Name
District
Transaction Code
Transaction Date
Software Evaluation – Appendix C: Savings
Page C 10
Data (field)
Voucher Reference
Cheque number
Bank name
Description
made.
This is the transaction document
reference e.g. receipt number,
deposit slip number, or payment
voucher number.
This is the cheque number used to
pay client.
This is the name of the bank on
whom the cheque is drawn.
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Amount
This is the amount withdrawn.
Available
Available
Available
Available
Savings Withdrawal Slip
This is a computer generated slip
for the amount withdrawn.
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available.
Status can be
Active; Closed;
Dormant; or
Frozen.
Available
Available
C5: SAVINGS INTEREST CALCULATION
Automatic Interest
Calculation
This is the capability to ask the
system to calculate interest on the
due date
C6: OTHER FUNCTIONALITIES AND SYSTEM FEATURES
System Integration
Tracking of account status
The Savings module should be
tightly integrated with all the core
modules including clients
information, loans and accounting.
The software should track account
status and validate/ warn or
disallow certain transactions based
on account status, e.g. posting to
dormant or closed account.
Software Evaluation – Appendix C: Savings
Page C 11
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Disallow accounts to be
overdrawn
The ability of the system to prevent
savings accounts to be overdrawn
Available
Available
Not available
Not available
User Defined query filters
during report generation
Flexibility for the user to customize
reports through the use of
appropriate filters, e.g. reporting
date, products types, geographical
area, etc.
Available
Available
Available
Available
Available
Not available.
Available
Available
Available
Not available.
Available
Available
Available
Not available.
Available
Available
Available
Available
Available
Available. If
tracking at Group
Member level is
enabled,
statements are
printed for
individual
members,
otherwise for the
Group.
C7: SAVINGS RELATED STANDARD REPORTS
Daily Deposits Register
Daily Withdrawal Register
Daily Deposits Summary
Group Savings Statement
A detailed listing of deposits taken
during the day.
A detailed listing of withdrawals
made during the day.
A summary of deposits taken during
the day, broken down by various
parameters such as product,
district/region, etc..
Detailed listing of the savings ledger
showing transaction details and
running balance.
Software Evaluation – Appendix C: Savings
Page C 12
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Passbook Printing
Updating of client’s passbook
Not available
Available
Available
Not available.
Savings Interest Register
Detailed listing of savings interest
calculated
Available
Available
Available
Available
Group Savings Balances
Savings account balances in the
Group savings ledger
Available
Available
Available
Available.
Member Savings Statement
Detailed listing of the savings ledger
of the selected member, showing
transaction details and running
balance.
Available
Available
Not available
Available
Member Savings Balances
Savings account balances, showing
the balances of individual members
in the Group.
Available
Available
Available
Available
Savings Concentration
Report
This summary report gives a Not available
breakdown of savings by number
of transactions and % within
defined amount range, for each
type of savings product
Available
Not available
Available
Software Evaluation – Appendix C: Savings
Page C 13
SOFTWARE EVALUATION
APPENDICE D: LOANS MODULE
APPENDIX D:
Data (field)
SOFTWARE EVALUATION LOANS
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Not available
Available
Available
D1: General Requirements
Product Definition and
Customization
Capability for the user to create new
Loan products and define the product
terms and methodologies for all
products. The following are considered
minimum configurable options:
Available
 Loan product code and name
Available
 Rural/Urban/Peri-urban Indicator

Loan size (minimum, maximum, Available
average, etc.)
Available
Available
Available
User can handle
this through COA
structure.
Available



Duration of loan
Interest rate per annum
Interest calculation method (flat
rate, fixed, amortized or declining
balance, floating/variable rate,
stepped rate, etc.)
Payment
frequencies
(Daily,
Weekly,
Bi-weekly,
Monthly,
Quarterly, Balloon payment, etc.)
Payment year (360/365/366 days,
48-weeks, 50-weeks, 52-weeks,
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available


Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 1
Data (field)
Description


Loan Repayment
Schedule
Grace period
Interest
calculation/payment
during grace period
 Penalty methods
 Calculate as %, or flat amount
 Calculate on the Principal in
arrears only, or Principal +
Interest in arrears
 Minimum Penalty amount, etc.
 Other fixed or variable charges
(processing fee, commitment fess,
stationery fee, training fee, etc.)
The software should provide features for
automatic preparation of loan repayment
schedule. This facility should be available
at loan application processing, with the
schedule being updated at disbursement.
The following data is considered basic:
 Group ID number
 Group name
 Branch/District
 Region
 Loan product code and name
 Loan account number
 Loan Cycle
 Total Amount
 Total Principal
 Total interest
 Number of installments
 For each installment:
 Installment Number, e.g. 1, 2,
3, etc.
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Not available
Available
Not available
Available
Available
Available
Available.
Available.
Available.
Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 2
Data (field)
Linkage to Savings
Account as Security
Description
Loan Performer
 Due date
 Amount due – Principal
 Amount due – Interest
 Total due (Principal + Interest)
The ability to link borrowing to a
specified Savings account, to serve as
collateral. Minimum linkage schemes
should include the following:
 Percentage of loan account to be in Available
the savings account
 Range of percentages depending on Available
loan size, cycle, or other parameters
M2 MFI
MBWin
Finance
Solutions
Available
Not available
Available
Available
Not available
Available
Linkage to Savings
Account as Servicing
or Loan Recovery
Account
The ability to select a specified Savings Available
account, to from which loan repayments (mode of payment
are taken, (sometimes called Transfer = Transfer)
Account).
Available.
(Mode of Payment =
Transfer)
Available
Available
(mode of payment
= Transfer)
Linkage to Savings
Account as Surplus
Account
The ability to designate one of the Not available
client’s Savings accounts to which
amounts in excess of the actual loan
repayment due are credited. This is
particularly useful in situations where the
regular repayment and compulsory
savings are lumped together
Optional.
Not Available
Available
Not available
Interest Calculation
Software feature/program to calculate
interest on loans. The following features
are required as minimum:
 The software should provide features Available
Available
Available
Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 3
Data (field)
Description
Loan Performer
for all the popular interest calculation
methods. It should allow MTA to
define the grace period and whether
interest is to be calculated during this
period.
 Flexibility to specify whether interest Available
is paid as lump sum during first
installment (up-front), spread equally
over the repayment period, deducted
at disbursement, etc.
Required.
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Tracking of account
status
The capability for the software to track
and report on account status, e.g. active,
dormant or inactive.
Required.
Available.
Available.
Available.
Available.
Configurable alerts
The software should include features to
track and display alerts (caution
messages) in the event of unusual
transactions, e.g. loan disbursement date
earlier than the loan application date,
insufficient funds in savings account to
cover the required collateral, etc.
Available.
Available.
Available.
Available.
Individual, as well as
Group Lending
methodologies
The software should support both group
and Individual lending methodologies. It
should additionally support loan tracking
at Group Member level
Available.
Supports both
individual and
Group lending.
Tracking at
member level
available.
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 4
Data (field)
Description
Penalty Calculation
and Application
The software should provide facilities for
the user to specify the Penalty
calculation methodologies and terms.
Minimum requirements would include:
 Penalty calculated as fixed amount
per day/week/month etc. or over
period;
 The amount per day/week/month or
period;
 Penalty calculated as % per
day/week/month or over a period;
 The % per day/week/month or
period;
 Penalty calculated on Principal in
arrears;
 Penalty calculated on Principal +
Interest in arrears;
 Waiver;
 Minimum penalty amount;
Automatic booking of
Loan transactions to
GL
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available.
Available.
Available.
Available.
Not Available
Available
Available.
Available.
Available
Available
Available.
Available.
Available
Available
Available.
Available.
Available
Available
Available.
Available.
Available
Available
Available.
Available.
Available.
Not available
Not Available
The ability of the software to
automatically generate and post
accounting journals for all the typical
loan transactions. Minimum requirements
would include:
 Automatic
posting
of
loan Available.
disbursements to the Group loan
account and Group Members loan
accounts
 Automatic
posting
of
loan Available.
disbursements to the cash book
 Automatic
posting
of
loan Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Available.
Available.
Available.
Available.
Available.
Available
Available
Available
Available
Available
Available
Page D 5
Data (field)
Description



Loan Performer
disbursement (in summary) to the
general ledger
Automatic
posting
of
loan Available.
repayments to the Group loan
account and Group Members loan
accounts
Automatic
posting
of
loan Available.
repayments to the cash book
Automatic
posting
of
loan Available.
repayment (in detail or in
summary) to the general ledger
M2 MFI
MBWin
Finance
Solutions
Available (posted in
Detail)
Available (posted in
Detail)
Available (posted
in Detail)
Available
Available
Available
Available
Available
Available
D2: Group Loans Account Opening
Group Registration
Number
(Group ID)
This represents the registration code
Available.
assigned to the Group on registration. It
is a unique code that is used to reference
the Group throughout the system.
Required
The software should display the Group
names and Registration Codes in a dropdown list box for the MFI to choose from
Available.
Available.
Available.
Group name
This is the name of the Group
Required.
The software should automatically
retrieve and display Group Name by
reference to the Group ID
selected/entered by the user
Available.
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 6
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Group Loans Account
Number
This is the Loans account number for the
Group. All Loans transactions including
disbursements and loan repayments will
be posted to this account.
Required.
Software should assign this number, but
provide the flexibility for the MFI to
change the code if it so wishes
Available.
Available.
Available.
Available.
Branch/District
This is the Branch/District/Location
where the account holder resides.
Required.
Read-only fields. Software should
retrieve and display this information from
the Customer Information File (CIF)
Available.
Available.
Available.
Available.
Region
This is the Region where the account
holder resides.
Required.
Read-only fields. Software should
retrieve and display this information from
the Customer Information File (CIF)
Available.
Available.
Available.
Available.
Loan product
This is the code describing the Loan
product.
Required.
The software should Display ALL Loan
Products in a drop-down list box for the
user to choose from.
Available.
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 7
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Date account opened
This is the date the Group Loan Account
was opened.
Required.
The software should provide a calendar
pop-up button to display the date.
Available.
Available.
Available.
Available.
Group Executive
Photographs
This is the photographs of the leading
Executive members of the Group
Optional.
The software should retrieve the
photographs from the Group Clients
Information database and display them
This is the signatures or thumbprints of
the leading Executive members of the
Group
Available.
Not available
Available
Available.
Available.
Not available
Available
Available.
This is the date the Group Loan Account
was closed.
Required.
The software should provide a calendar
pop-up button to display the dates.
Available.
Available
Available
Available
This represents the registration code
Available.
assigned to the Group on registration. It
is a unique code that is used to reference
the Group throughout the system.
Required.
The software should display the Group
Available.
Available.
Available.
Group Executive
Signatures or
Thumbprint
Date account Closed
D3: Members Loans Account Opening
Group Registration
Number
(Group ID)
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 8
Data (field)
Group name
Member’s Registration
Number
(Member ID)
Group Member name
Group Member Loans
Account Number
Branch/District
Description
names and Registration Codes in a dropdown list box for the MFI to choose
from.
This is the name of the Group
Required.
The software should retrieve and display
this data from the CIF
This represents the registration code
assigned to the Group Member on
registration. It is a unique code that is
used to reference the Group Member
throughout the system.
Required.
The software should display the Group
Member’s names and Registration Codes
in a drop-down list box for the MFI to
choose from.
This is the full name of the Group
Member
This is the Loans account number for the
Group. All Loans transactions including
disbursements and loan repayments will
be posted to this account.
Required.
The Software should assign this number,
but provide the flexibility for the MFI to
change the code if it so wishes
This is the Branch/District where the
account holder resides.
Required.
Read-only fields. The software should
retrieve and display this information
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 9
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Region
This is the Region where the account
holder resides.
Required.
Read-only fields. The software should
retrieve and display this information
This is the code describing the Loan
product.
Required.
The software should provide facility to
maintain a Products Codes and
Description Table. A drop-down list box
to display valid Loan products for the
user to choose from.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Date account opened
This is the date the Group Loan Account
was opened.
Required.
The software should provide a calendar
pop-up button to display the dates
Available.
Available.
Available.
Available.
Group Member
Photograph
This is the photograph of the Group
member
Optional.
The software should retrieve the
photographs from the Clients
Information database and display them.
Available.
Not available
Available
Available.
Member’s Signature or
Thumbprint
This is the signature or thumbprint of the
Group Member
Optional.
The software should retrieve the
signatures or thumbprints from the
Available.
Not available
Available
Available.
Loan product
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 10
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available
Available
Available
Clients Information database and display
them
Date account Closed
This is the date the Member’s Loan
Account was closed.
Optional.
The software should provide a calendar
pop-up button to display the dates
D4: Individual Clients Loans Account Opening
Individual Client
Registration Number
(Individual ID)
This represents the registration code
assigned to the Individual client on
registration. It is a unique code that is
used to reference the client throughout
the system.
Required.
The software should display the
Individual clients’ names and
Registration Codes in a drop-down list
box for the MFI to choose from.
Available.
Available.
Available.
Available.
Individual Client name
This is the full name of the Individual
client
Required.
The software should retrieve and display
the client name as Read-only.
Available.
Available.
Available.
Available.
Individual Client Loans
Account Number
This is the Loans account number for the
Individual Client. All Loans transactions
including disbursements and loan
Available.
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 11
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
repayments will be posted to this
account.
Required.
Software should assign this number, but
provide the flexibility for the MFI to
change the code if it so wishes.
Branch/District
This is the Branch/District where the
account holder resides.
Available.
Available.
Available.
Available.
Region
This is the Region where the account
holder resides.
Available.
Available.
Available.
Available.
Loan product
This is the code describing the Loan.
Available.
Available.
Available.
Available.
Date account opened
This is the date the Loan Account was
opened.
Available.
Available.
Available.
Available.
Individual Client
Photograph
This is the photograph of the Individual
Client
Optional.
The software should retrieve the
photograph from the Clients Information
database and display them.
Available.
Not available
Available.
Available.
Individual Client’s
Signature or
Thumbprint
This is the signature or thumbprint of the
Individual Client
Optional.
The software should retrieve the
signature or thumbprint from the Clients
Information database and display them
Available.
Not available
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 12
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Date account Closed
This is the date the Loan Account was
closed.
Available.
Available
Available
Available
Guarantors ID
This is the field to be used to enter the
ID and names of Guarantors
Optional.
The software should provide facilities for
maintaining a database on Guarantors.
Available.
Available.
Available.
Not available.
Collaterals
This is information on collaterals
provided by the borrower. It contains a
description of the type of collateral and
the value.
Optional.
The software should provide facilities for
maintaining a database on collaterals.
Available.
Available.
Available.
Not available.
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
This represents the registration code
Available.
assigned to the client on registration. It
is a unique code that is used to reference
the client throughout the system.
Available
Available
Available.
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
Available.
Available
Available
Available.
Branch/District
This is the Branch/District where the
client resides.
Available.
Available
Available
Available.
Region
This is the Region where the client
Available.
Available
Available
Available.
D5: Enter/Edit Loan Applications
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 13
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
resides.
Loan product
This is the code describing the Loan
Available.
Available
Available
Available.
Loan Application
Reference
This is a code assigned to identify the
application.
Available.
Available
Available
Available.
Date Application
Received
(or Date applied)
This is the date the loan application was
received.
Available.
Available
Available
Available.
Total Amount applied
for
This is the total loan amount applied for
by Group or the Individual Client
Available.
Available
Available
Available.
Amount applied for by
each Group Member
This field contains the names of the
Group members and the amount applied
for by each member
Available.
Business Sector
This is the economic sector where the
Available.
borrower is engaged in or where the loan
will be used.
Required.
The software should maintain a Table of
economic sectors and provide a dropdown list box for the user to choose from
at data entry.
Available
Available
Available.
Guarantors ID
This is the field to be used to enter the
ID and names of Guarantors provided by
the borrower as security for the loan.
Available
Available
Not available on
the Application
form. This
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Available.
Page D 14
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Optional,
The software should provide facilities for
maintaining a database on Guarantors
Collaterals
Processing fees /
Stationery Fees
This is information on collaterals
provided by the borrower as security for
the loan. It contains a description of the
type of collateral and the value.
Optional,
The software should provide facilities for
maintaining a database on collaterals.
This field contains the amount paid as
loan form fee or other application preprocessing charges
Optional,
Finance
Solutions
information is
entered during
disbursement
Available.
Available
Available
Not available on
the Application
form. This
information is
entered during
disbursement
Available.
Available
Available
Not available. Fees
are entered
separately.
The software does not
have a screen to enter
Appraisal information.
However it provides a
facility for maintaining
a user-defined
checklist of documents
to be provided and
inspected by Loan
Officer.
Not available
Not available
There is a Loan
Appraisal Utility,
but I need some
more research to
understand how to
use this feature
Loan Appraisal
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
This represents the registration code
The software does
assigned to the client on registration. It
not provide support
is a unique code that is used to reference for loan appraisal.
the client throughout the system.
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
Not available
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 15
Data (field)
Description
Loan Performer
M2 MFI
Branch/District
This is the Branch/District where the
client resides.
Not available
Not available
Region
This is the Region where the client
resides.
Not available
Not available
Loan Application
Reference
This is a code assigned to identify the
application.
Not available
Not available
Loan product
This is the code describing the Loan
product for the selected account, e.g.
Anfaani Trading.
Not available
Not available
Date Application
Received
This is the date the loan application was
received.
Not available
Not available
Total Amount applied
for
This is the total loan amount applied for
by Group or the Individual Client
Not available
Not available
Supporting
Documentation
This is a list of the documents that the
borrower should provide to support the
application
Optional.
The software may provide a checklist of
documentation required for the loan
product
Not available
Available
Not available
Not available
Amount recommended This is the amount recommended by the
by Credit Officer /
loan appraisal officer. It will be zero if
Loan Officer
the officer does not recommend the loan
Software Evaluation – Appendix D: Loans and Portfolio Management
MBWin
Finance
Solutions
Page D 16
Data (field)
Description
Loan Performer
M2 MFI
Amount recommended This is an optional field applicable to
for each Group
Group loans and shows the amount
Member
recommended by the loan appraisal
officer for each Group member. It will be
zero if the officer does not recommend
the loan for the entire Group.
Recommended for
This is flag that shows whether the
Approval / Rejection
appraisal officer recommended the loan
Flag
for approval or rejection, e.g.
Y=Recommended for approval;
N=Recommended rejection.
Reason for
This is text field containing the reason
Recommendation
for the positive or negative
recommendation by the appraisal officer
Credit Officer / Loan
This is the code and name of the credit
Officer ID
officer or loan officer that carried out the
loan appraisal.
Not available
Not available
Not available
Not available
Not available
Not available
Not available
Not available
Appraisal Date
This is the date the Credit Officer’s
appraisal report was submitted.
Not available
Not available
Credit Officer / Loan
Officer ID
This is the code and name of the credit
officer or loan officer that carried out the
loan appraisal.
Not available
Not available
Loan Review
Committee’s
recommendation Flag
This is flag that shows whether the loan
review committee approved or rejected
the loan, e.g. A=Approved; R=Rejected.
Not available
Not available
Reason for Rejection
This is text field containing the final
decision of the loan review committee,
Not available
Not available
Software Evaluation – Appendix D: Loans and Portfolio Management
MBWin
Finance
Solutions
Page D 17
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
and the reason for approving or rejecting
the application.
D7: Enter/Edit Processing Fees Commissions and Charges
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
This represents the registration code
Available.
assigned to the client on registration. It
is a unique code that is used to reference
the client throughout the system.
Available.
Available.
Available.
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
Available.
Available.
Available.
Available.
Branch/District
This is the Branch/District where the
client resides.
Available.
Available.
Available.
Available.
Region
This is the Region where the client
resides.
This is the code describing the Loan
product
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
This field contains a code that identifies
the type of charges, e.g. Processing Fee,
Commission, Training, etc.
Required.
The software should provide facilities for
maintaining a System Table on Types of
Fees and Commissions. The Table will
contain a Code, description, default
amount, and Income Account Number in
Available.
Available.
Available.
Available.
Loan product
Type of fee or
commission
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 18
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
the Chart of Account, as minimum
Amount Received
This is the amount received
Available.
Available.
Available.
Available.
Voucher Reference
The Receipt number or Bank Pay-in-slip
Number, etc.
Available.
Available.
Available.
Available.
Method of Payment
This is a description of the mode of
payment, e.g. by cash, cheque, transfer
from the client’s savings product, direct
payment to the MFI’s Bank account, etc.
Available.
Available.
Available.
Available.
Cheque Number
This is the cheque number if amount was
paid by cheque
Available.
Available.
Available.
Available.
GL Income Account
Number
This is the income account to be credited
with the fee or commission
Available.
Available.
Available.
Available.
GL Cash/Bank Account
Number
This is the Cash orBank account to be
debited with the fee or commission
received.
Available.
Available.
Available.
Available.
Linkage to Loan
Disbursement
This condition specifies whether the
payment of fess and charges are
mandatory before a loan could be
disbursed.
Optional. The system should specify the
type of linkage/restriction, e.g.
 Must pay before you can disburse
 Must be deducted at disbursement
 Other
Available.
Not available
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 19
D8: Enter/Edit Loan Approval/Rejection
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
This represents the registration code
Available
assigned to the client on registration. It
is a unique code that is used to reference
the client throughout the system.
Available.
Available
The software simply
Available
displays a list of loans
Applied and allow the
user to Change Status
to
Approved/Disapproved.
Approval Date defaults
to system date
Available
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
Branch/District
This is the Branch/District where the
client resides.
Available
Available
Available.
Region
This is the Region where the client
resides.
This is a code assigned to identify the
application.
Available
Available
Available.
Available
Available
Available.
Available
Available
Available.
Date Application
Received
This is the code describing the Loan
product for the selected account, e.g.
Anfaani Trading.
This is the date the loan application was
received.
Available
Available
Available.
Total Amount applied
for
This is the total loan amount applied for
by Group or the Individual Client
Available
Available
Available.
Amount Approved
This is the amount approved, if
application was accepted. This amount
Available.
Defaults to amount
Defaults to amount
applied with no
Available.
Loan Application
Reference
Loan product
Software Evaluation – Appendix D: Loans and Portfolio Management
Available.
Page D 20
Data (field)
Description
Loan Performer
needs not necessarily be the same as the
original loan amount applied for.
applied, with no
option to change
this value.
Available
Date Approved or
Rejected.
This is the date the application was
approved or rejected.
Reason for Rejection
This is the text explaining why the
application was rejected (not approved).
Required. The software should facilities
for maintaining standard reasons for
rejection.
Required.
The software should provide facilities for
maintaining a System Table on Reasons
for Rejection. This will enhance future
analysis of the loan approval process.
M2 MFI
MBWin
Finance
Solutions
option to edit this
figure
Defaults to system
date
Available.
Available.
The software
maintains Reject
Reasons Table.
The software maintains
a Reject Reasons Table
Defaults to system
date with no option
to change this date
Not available
Available.
Available.
D9: Enter / Edit Loan Disbursements
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
This represents the registration code
Available.
assigned to the client on registration. It
is a unique code that is used to reference
the client throughout the system.
Available.
Available.
Available.
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
Available.
Available.
Available.
Available.
Branch/District
This is the Branch/District where the
client resides.
This is the Region where the client
resides.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Available.
Region
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 21
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Loan Application
Reference
This is a code assigned to identify the
application.
Not Available
Available.
Available.
The loan
application date is
entered during
disbursement
Date Approved
This the date the Loan was approved
Required.
The software should retrieve and display
this information from the list of
applications approved.
Not available
Available.
Available.
Available.
Loan product
This is the code describing the Loan.
Available
Available.
Available.
Available.
Loan Account Number
This is a unique code that identifies the
loan.
Available
Available
Available
Available
Amount Approved
This is the total amount approved. May
be different from the amount applied.
Available
Not available
Available
Available.
Date Disbursed
This is the date the loan was disbursed.
Available
Available.
Available.
Available
Amount Disbursed
This is the total amount disbursed for
Individual Client Loan or a Group loan.
Available
Available.
Available.
Available
Amount Disbursed for
each Group Member
This field is applicable to Group Loans
methodology, and contains the names of
the Group members and the amount
disbursed to each member
Available
Available.
Available.
Available
Voucher Reference
The Payment Voucher, Loan
Disbursement Sheet Reference, Pay-in-
Available
Available.
Available.
Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 22
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
slip Number, etc.
Method of Payment
This is a description of the mode of
payment, e.g. by cash, cheque, transfer
from the client’s savings product, direct
payment to the MFI’s Bank account, etc.
Required.
The software should provide a facility for
maintaining a System Table on Methods
of Payment.
Available
Available.
Available.
Available
Cheque Number
This is the cheque number if amount was
paid by cheque
Available
Available.
Available.
Available
Loan Officer
This is the name of the Loan
Officer/Credit Officer.
Available
Available.
Available.
Available
Loan Cycle
This is the Loan Count
Available
Available.
Available.
Available
GL Asset Account
Number
This is the Account Receivable account to Available
which the Loan Principal is debited.
Available.
Available.
Available
GL Cash/Bank Account
Number
This is the Cash or Bank account from
which the disbursement was made
Available
Available.
Available.
Available
This represents the registration code
Available
assigned to the client on registration. It
is a unique code that is used to reference
the client throughout the system.
Available.
Available.
Available.
D10: Enter/Edit Loan Repayments
Borrower’s ID
(Group ID / Member
ID / Individual Client
ID)
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 23
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Borrower’s name
This is the name of the borrower, i.e. the
Group name, Group Member name, or
Individual client name
This is the Branch/District where the
client resides.
This is the Region where the client
resides.
This is the code describing the Loan.
Available
Available.
Available.
Available.
Available
Available.
Available.
Available.
Available
Available.
Available.
Available.
Available
Available.
Available.
Available.
Loan Account Number
This is a unique code that identifies the
loan.
Available
Available
Available
Available
Loan Amount
This the original Principal disbursed.
Available.
Available.
Available.
Available
Last Installment Date
This is the date of the last installment
made by the client.
Available.
Available.
Available.
Not available
Loan Balances
This is the total amount outstanding. The
amount due should broken down into:
 Principal Balance;
 Interest Balance;
 Penalty Balance.
Available.
Available.
Available.
Available.
Installment Due
This is the total amount of the next
installment due by reference to the
Repayment Schedule. The amount due
should be broken down into:
 Principal Due;
 Interest Due;
 Penalties Due.
Available.
Available.
Available.
Available.
Branch/District
Region
Loan product
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 24
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Not available
Available
Not available
Required.
These amounts may be displayed as
read-only fields, or as default amounts
received, which the user can modify or
accept.
Installment Due Date
This is the scheduled date of the next
installment according to the Repayment
Schedule.
Actual date
Installment received
This is a data entry field for the user to
enter the actual date the installment was
received.
Available.
Available.
Available.
Available.
Installment received
This is the actual amount received.
The software should provide separate
fields for:
 Principal Paid
 Interest Paid
 Penalty/Commission Paid
Available.
The system
automatically
distributes the total
amount paid based
on the payment
priorities set by the
user. But this can
be modified.
Available.
Available.
Available.
Voucher Reference
The Payment Voucher, Loan
Disbursement Sheet Reference, Pay-inslip Number, etc.
Available
Available.
Available.
Available.
Method of Payment
This is a description of the mode of
payment, e.g. by cash, cheque, transfer
from the client’s savings product, direct
payment to the MFI’s Bank account, etc.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 25
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
GL Asset Account
Number
Required.
 For cheques, the software should Available.
provide fields to enter the cheque
number, date, clearing days, etc.
 For direct payment to Bank, the Available
software should provide fields to
enter the Bank name and Pay-in-slip
number, and date received.
This is the Account Receivable account to Available
which the Principal repaid is credited.
Available.
Available.
Available.
Available
Available
Available
Available.
Available.
Available
GL Cash/Bank Account
Number
This is the Cash or Bank account which is
debited with the amount received.
Available
Available.
Available.
Available
GL Income Account
Number
This is the Income account to which the
interest received is credited.
Available
Available.
Available.
Available
Available.
Available.
Available.
Available
Available
Not available
D11: Other Functions and Processing Features
Loan Rescheduling
This feature provides the facilities to
change the repayment plan of an
existing loan. Rescheduling methods
should all or some of the following:
 Increase the number of installments Available.
and spread remaining balance
equally over this period
 Manually enter the amount of Available
installment due (in respect of
Principal,
interest,
penalty
or
commission) for each installment,
ensuring the total is equal to
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 26
Data (field)
Description

Loan Transactions
Reversal
Loan Performer
remaining balance.
Re-schedule Group loans at Member Available
level
M2 MFI
MBWin
Finance
Solutions
Available
Available
Available
Available

Available.
Available

Available
Available
Available


Available
Available
This feature provides a controlled
approach to cancel/reverse a loan
transaction, including:
 Loan application registration

Available.

Available as

Loan approval

Available

Available

.



Disbursement
Repayment


Available
Available


Available
Available


Portfolio Transfer
This feature allows the institution to Available
reassign an existing portfolio to a
different Loan officer.
Cheque Clearing
This feature manages cheque clearing by
providing features for automatically
clearing cheques or manual clearing by
the user, Minimum requirements are:
 Maintaining a log of all cheques Available.
received or issued (status =
Uncleared)
 Recording the clearing days (maturity Available
date) depending on whether local or
outstation cheque
Available
 Clearing the cheque on due date

Handling
cheques
bounced
or
Dishonored Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Available
Available
Available.
Not available.

Available.

Available.

Available

Available

Manual clearance


Not available

Manual
clearance
Not available
Page D 27
Data (field)
Description

Loan Performer
Optionally, commissions or charges Available
on cheque clearing
Loan Repayment by
transfer from a
designated savings
account
This feature allows the MFI to service a Available.
loan by deducting the amount due from
a designated savings account of the
borrower.
Penalty Calculation
and Application
This feature provides the facilities for
calculating
and
posting
penalties.
Minimum requirements are:
 Define penalty calculation terms and
parameters for each loan product
 Calculate penalty for a specified loan
account
 Cancel (remove/reverse) penalty
calculated for a specified account or
period
 Post penalty transactions
Loan Loss Provisioning
M2 MFI
MBWin

Available
Not available
Finance
Solutions
Available.
Available.
Available.
Can be done
individually
through the Loan
Repayment entry
form or
automatically (in
batch mode)
through the Period
End procedure.
Available.
Available.
Available.
Available.
Available
Available
Available
Available
Available
???
???
Available
???
Available
Available
This feature provides the facilities for
calculating loan loss provision. Minimum
requirements are:
 Setup/modify arrears (Age) intervals Available.
(at least four intervals)
 Define the provision rate (%) for Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Available.
Available.
Available.
Available
Available
Page D 28
Data (field)
Description



Loan Write-off
Accrued Interest
management
Loan Performer
each arrears interval
Define the GL expense account for Available
provision
cost,
and
the
GL
Provision/Reserves Credit account
Trigger automatic calculation of Available
provision
Confirm
Posting
of
Provision Available
calculated.
This feature provides the facility to write- Available.
off specified loans. Required flexibility is:
 Select the loan account to write off
 Select the element of the loan to
write off i.e. Principal, Interest,
Penalty, Commission
 Enter the amount to write off for
individual element
 Confirm/post Write-off
This feature provides the facility to
calculate- accrued interest as at a
specified date. Required flexibility is:
Available.
 Select the loan product


Define the accrual period
Confirm/post
accrued
transactions
Available
interest Available
Software Evaluation – Appendix D: Loans and Portfolio Management
M2 MFI
MBWin
Available
Available
Available
Available
Available
Available
Finance
Solutions
Available.
Available.
Available
Available.
Available
Available
Available
Available
Available
Accrual is per
Branch/District or for
ALL Branches/Districts.
Automatically selected
Available
Accrual is per
Branch/District or
ALL Branches.
Available.
Automatic
Available
Page D 29
D12: Loans and Portfolio Management Reports
Report Category /
Report title /
Description
Required / Optional
Category A: Loan
Processing Reports
 A1: Loan
Repayment
Schedule
This category comprises reports on activities leading to the creation of a new portfolio.
A loan repayment Schedule provides a Available.
plan for the recovery of the credit by
showing the due dates and amount
expected – both Principal and Interest. It
is a useful information to the borrower
because it reminds him/her of the due
dates so that he/she can plan to meet
repayment deadlines. It is equally critical
to loan monitoring because it helps
determine due dates and arrears
Delinquencies.
Available.
Available.
Available.

A2: Loan Contract
This the capacity to automatically Available.
generate
a
loan
contract
at
Disbursement.
Available
Not available
Not available.

A3: Loan
Applications
Register
A listing of all loan applications received Available.
and logged during a specified period,
showing details such as Client ID and
name, Date applied for, amount applied,
guarantors and collaterals, etc.
Available as Pending
Loans Register.
Available as
Pending Loans
Register.
Available.

A4: Loan
Approval /
Rejection Register
A listing of applications approved during Available.
a specified period, showing details such
as Client ID and name, date approved,
Not available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
MBWIN
Page D 30
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available.
Available.
amount approved, reason for rejection,
etc.

A5: Loans
Disbursed report
A Detailed or Summary report shows the Available.
loans disbursed during the reporting
period
Category B: Loan
Activity Reports
This category comprises reports on loan activity and includes reports on individual loans used to
communicate information to clients on the status of their accounts, and routine management reports
used by field staff to improve the efficiency and effectiveness of their day-to-day routines.

B1: Loan
Disbursement
Register
A loan disbursement register provides Available
detailed
information
on
amounts
disbursed during a specified period,
showing such details as the loan number,
client ID and name, amount disbursed,
mode of payment (i.e. cash or cheque)
etc.
The report may be dis-aggregated by
Branch/District, Loan Officer, Product,
etc.
Available.
Available.
Available.

B2: Loan
Repayment
Register
A loan repayment register provides Available.
detailed information on loan repayments
received during a specified period,
showing such details as the loan number,
client ID and name, amount received,
mode of payment (i.e. cash or cheque)
etc..
The report may be dis-aggregated by
Available.
Available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 31
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Branch/District, Loan Officer, Product,
etc.

B3: Client Loan
Status Report
This report lists the status of all active Available.
loan accounts for the client, the history
on all the client's closed accounts, etc..
Available.
Not available.
Available.

B4: Active Loans
by Loan Officer -
This is one of two key reports used by Available.
Loan officers to monitor their clients'
status. It should be printed weekly or at
more frequent intervals. The report lists
all active loans for a Loan Officer, with
initial information such as loan amount,
disbursement date and term, upcoming
payments and current loan status.
Available.
Not available.
Available.
Available.
Not available.
Available.
Not available.
Available.
Available.
Not available.
Available.
Available.
For delinquent loans the report shows
the principal and interest in arrears so
that the loan officer can inform the client
the total amount due.

This report could be adapted to be a Available.
B5: Daily
Payments by Loan listing of the Daily Collection Sheet from
Officer
loan officers and mobile bankers

B6: Expected
Repayments
report

B7:Loan Dues Vs
Repayments
report
This report provides details of loan Available.
repayments that fall due today. It can be
used by loan officers to plan their
collection itenery for the day.
This report compares the amounts due Available.
and the amounts actually paid during the
reporting period.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 32
Data (field)
Description

B8: Outstanding
Loan Balances
report

Loan Performer
M2 MFI
MBWin
Finance
Solutions
This report provides a summary listing of Available.
loans showing the balances as at a date
selected by the user. The report could be
disaggregated by product, branch, loan
officer, loan fund, etc.
Available.
Available.
Available.
B9: Rescheduled
Loans Report
This
report
provides
details
of Available.
rescheduled loans during a specified
period.
Not available.
Not available.
Available.

B10: Loan
Guarantors Report
This report provides a detailed listing of Available.
loan guarantors, showing their names,
addresses, other personal data (like
gender, marital status, education,
occupation, etc.) and the loans they have
guaranteed
Available.
Not available.
Available.

B11: Collaterals
Report
Not available.
Not available.
Available.

B12: Loan Ledger
Card
This report provides details collaterals Available.
used by clients to secure loans. It shows
the type of collateral and the value for
each loan.
This report prints details on the loan Available.
account showing details such as the
original contract terms, the disbursement
and repayments history, and the
outstanding balance.
Not available.
Not available.
Available.

B13: Portfolio
Concentration
Report
To diversify risk, management should Available.
regularly monitor the distribution of the
portfolio by criteria such as business
Not available.
Not available.
Available.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 33
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
activity,
geographic
area
(Districts/Regions), and loan size.
Distribution is monitored according to
both number of loans and share of
portfolio, and percentages of totals are
calculated for each category.
Category C:
Portfolio Quality
Reports
The reports in this category focus on portfolio quality indicators. Several of them provide detailed
information on single loans or single clients, some provide information on a single Loan Officer's
portfolio, and others cover single District offices. Most provide information on delinquent loan status
and ageing of the portfolio at risk.

C1: Portfolio at
Risk report
Portfolio at risk is the most important Available.
indicator for monitoring portfolio quality.
The portfolio-at-risk indicator is based on
the concept that if one or more
payments are overdue on a loan, an
entire loan is in jeopardy (at risk), not
just the installment that is overdue, as in
the arrears rate indicating.
Available.
Not available.
Available.

C2: Loans Arrears
by Aged intervals
by Loan Officer
This report is one of the most important Available.
to be used by Loan Officers. It should be
produced weekly and be used to follow
up immediately on overdue loans. It
includes all information helpful in client
follow-up, such as contact phone
numbers.
Not available.
Available.
Available.
Although it is similar to the Active Loans
by Loan Officer report, it includes more
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 34
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
details on delinquency.

C3 Delinquent
Loans by
Branch/District by
Product
This report is used primarily by District Available.
Credit Managers /credit officers to
monitor the most seriously overdue loans
in their District. It shows basic
characteristics of the loan such as
financing sources and economic sector,
and notes the responsible Loan Officer.
Available.
Available.
Available.

C4 Summary of
Portfolio at Risk by
Loan Officer
This management report provides a Available.
summary of portfolio at risk analyzed by
credit officers.
Available.
.
Not available..
Available.

C5 Summary of
Portfolio at Risk by
Branch/District
and Product
This management report provides a Available.
summary of portfolio at risk analyzed by
product type, within Branch/Districts and
Regions.
Not available.
Not available.
Available.

C6 Loan Write-off
and Recuperation
report
This report provides detailed or summary Available.
information on loans written-off or
recuperated during the reporting period.
Available.
Not Available.
Available.

C7 Loan Loss
Provisioning
Report
This report provides information of the Available.
loan loss provisioning calculated for the
period.
Available
Category D: Other
Portfolio Analysis
Reports
Available.
These are other statistical analyses of total portfolio using different indicators as listed below.
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 35
Data (field)
Description

D1: Portfolio
Analysis report

D2: Portfolio
Analysis By Loan
Cycle report

D3: : Portfolio
Analysis By Loan
Size Report
Loan Performer
M2 MFI
MBWin
Finance
Solutions
This report analyzes the loan portfolio by Available.
various parameters such as Business
Sector, Loan Size, and Client Type. For
each category, the report shows the total
number of loans, Original principal, and
outstanding balances. It also shows the
% of each to the total portfolio.
Available.
Not Available.
Available
(Performance
Monitoring report;
Performance
Indicator Report)
This report provides a breakdown of Available.
portfolio by loan cycle. Minimum
Requirements are:
 The user should be able to select to
print either in detailed form or
summary.
 The flexibility to disaggregate report
by popular parameters such as
Branch/District, Loan Product, Loan
Fund, Business Sector, etc.
This report provides a breakdown of Available.
portfolio by loan size. Minimum
Requirements are:
 The user should be able to set loan
sizes in ranges, e.g. Less than
500,000; 500,001-1,000,000;
1,000,001-2,000,000; Above
2,000,000.
 The user should be able to select to
print either in detailed form or
summary.
 The flexibility to disaggregate report
by popular parameters such as
Branch/District, Loan Product, Loan
Available.
Not Available.
The “Active Loans
by Loan Officers”
report can be
filtered by Loan
Cycle
Available.
Available.
Portfolio
Concentration
Report
Software Evaluation – Appendix D: Loans and Portfolio Management
Page D 36
Data (field)
Description
Loan Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available.
Available
Fund, Business Sector, etc.

D4: Funds
Utilization Report
Other Reporting
Requirements
This report provides information on Available.
utilization of various loan funds such as
Internal Revolving Fund, etc. It shows
the movements within the fund at each
period (e.g. each month), i.e. Starting
balance, Total disbursed, Total deposits
(repayments
received,
etc.), total
transfers, and Closing balance.
These are other functions and feature supporting the creation of new reports and customization of
existing standard ones.

Designing new
reports
The tools for designing new reports.
These may be in-built design tools or by
allowing the use of third party report
generating programs such as Crystal
Report Writer.
Software supports
Crystal Report
Writer, but this
feature was not
tested during the
evaluation.

Customizing
standard reports
The ability to modify the content or Available
layout of any or all of the standard
reports. Minimum requirement would be
comprehensive filter options to tailor a
report to meet the MFI’s requirements.
Available
Available
Available

Export reports to
other applications
The ability to export standard reports. To Available
Excel, Word, Adobe Acrobat, etc.
Optional
Available
Not available
Available
Software Evaluation – Appendix D: Loans and Portfolio Management
Available
Page D 37
Data (field)
Description
Loan Performer
Software Evaluation – Appendix D: Loans and Portfolio Management
M2 MFI
MBWin
Finance
Solutions
Page D 38
TECHNICAL SPECIFICATION
(Information Requirements Matrix)
APPENDICE E: ACCOUNTING MODULE
APPENDIX E:
Data (field)
MODULE EVALUATION – ACCOUNTING/GL
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
E1: General Features and Accounting Standards
Cash or Accrual
Accounting
The software should allow the user to Available.
configure it to track transactions on accrual
or cash basis.
Required.
Available.
Available.
Available.
System Integration
The accounting module should integrate Available
seamlessly with the portfolio management
modules, allowing accounting transactions
to be generated from savings and loans
and posted to general ledger
Required.
Available.
Available.
Available.
Cost Center
The software should be able to track Available
transactions by cost center and provide the
facilities to generate standard accounting /
financial reports by cost center.
Not available
???
Could be in-built
in the COA
structure
Not available.
Fund Accounting
The software should be able to track Available
transactions by source of funding and
provide the facilities to generate standard
accounting
/
financial
reports
by
donor/source of funding.
Required.
Available as
“Source of
Funding”
However reports
cannot be filtered
by Fund.
Not available.
Not available
Software Evaluation – Appendix E: Accounts (General Ledger)
Page E 1
Data (field)
Description
Loan
Performer
Interface with (linkage
to) Other Accounting
Systems
The ability to export GL transactions to Available
other accounting packages.
The software should provide facilities such Configurable
as customizable export templates that will Export template
facilitate the formatting of the data to
export.
M2 MFI
MBWin
Finance
Solutions
Available.
Supports AccPac,
MYOB,
QuickBooks,
Peachtree, and
Ciel.
???
Not available.
Available.
Available.
Available.
E2: Chart of Accounts Maintenance
User-defined chart of
accounts structure
Chart of Accounts
Import template
The ability of the MFI to restructure and
create its own chart of accounts that meets
its internal accounting and financial policies
and procedures
Required.
The software may provide a sample chart
of accounts to guide the user. However
there should be facilities to completely
delete this sample if the user wishes to do
so.
Available
Available.
Available
(Import Chart of
Accounts
procedure
will
replace existing
COA
The software should provide facilities for Available.
Available.
Not Available.
the user to set up the chart of accounts in
Excel spreadsheet or other popular
application and later import it to the
accounting system after it has been
reviewed and approved by the organization
Required.
An Import template to guide the user as to Available.
Not Available.
how to format the source data
Import file could
Import file should
be .XLS, .CSV,
be in .Txt format
.Txt or .DBF
Software Evaluation – Appendix E: Accounts (General Ledger)
Accounts must be
deleted one at a
time.
Not available.
Page E 2
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Available
Available.
format
Multi-layered structure
A multi layered structure that allows the Available.
accounts to be segmented into layers.
Theses are:
Available
 Major account, sub-account;

Branch Code;

Cost center Code

Fund Code;

Product Code:

Program Code.
Available as
separate code
Available as
separate code
Available as
separate code
Available as
separate code
Available as
separate code
Available
Available
Not available.
Available as
separate code
Not available.
Not available
Not available.
Available as
separate code
Available as
separate code
Not available.
Not available.
Not available.
Required
Account Designation
The ability to designate an account as
Posting, Summary or Header account.
Additionally, the software should restrict
posting to only those accounts designated
as “Posting”.
Required.
Available.
Available.
Available.
Account can be A GL account can (as GL Pointers)
either Posting or either be “Detail”
non-posting
or “Header”.
Not Available
Maximum number of
accounts
The chart should be capable of
accommodating at least 5,000 active
accounts
Required.
Available.
Width of GL
Account can be
up to 12
Available.
Software Evaluation – Appendix E: Accounts (General Ledger)
Available.
Available
Page E 3
Data (field)
Description
Loan
Performer
M2 MFI
General Ledger
Accounts Classification
Ability to classify accounts into the major
accounting classification in conformity with
International Accounting Standards (IAS),
i.e. Balance Sheet, Liabilities, Equity,
Incomes, Expenses, and Off-balance sheet
accounts.
Required.
Available.
Available.
Available.
Available.
Follows
UK/US
standards.
Follows
UK/US Follows
UK/US Follows
standards.
standards.
standards.
Optionally
supports PARMEC
format
Beginning balances
The software should provide a function to Not available.
Available.
allow entry/editing (with security) of Beginning
beginning balances of accounts
Balances have to
Required.
be entered as
general
journal
transactions.
Not available.
Beginning
Balances have to
be entered as
general
journal
transactions.
Not available.
Beginning Balances
have to be entered
as general journal
transactions.
Account number
verification
Ability to restrict entry to only valid major Available.
account/sub-account combination.
Various System
Required.
Accounts can be
set
up
for
Savings, Loans,
Interest,
etc.
using the System
Configuration
feature.
Available.
Various System
Accounts can be
set
up
for
Savings, Loans,
Interest,
etc.
using the System
Parameters – GL
Control Accounts
feature.
Available.
Various System
Accounts can be set
up for Savings,
Loans, Interest, etc.
using the Admin
Products Setup
feature.
Available.
Various System
Accounts can be
set
up
for
Savings, Loans,
Interest,
etc.
using the System
Parameters – GL
Control Accounts
feature.
MBWin
Finance
Solutions
E3: Budget Maintenance
Multiple budgets
The ability to maintain multiple budgets, Available.
Not Available.
Not Available.
Available
e.g. Operational budget, Donor Funds, etc. Standard budget The system does The system does
Software Evaluation – Appendix E: Accounts (General Ledger)
Page E 4
UK/US
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
Required.
as well as multidonor
budgets
can be set and
managed.
not
have
Budget
management
function.
a not
have
Budget
management
function.
Multiple years
The ability to maintain budgets for
previous year, current year, and next year
Required.
Available.
Not available.
Not available.
Available.
Budget Variance
Reporting
The ability to track actual
incomes/expenses by budget codes,
perform variance analysis
Required.
Available.
Not available.
Not available.
Available
Available.
Available.
Available.
Available.
Available.
Available.
a
E4: General Ledger Transactions Maintenance
Automatic transactions
The accounting system should integrate
seamlessly with other modules.
The Savings module should generate and Available.
transfer accounting entries for all deposits,
withdrawals, charges, etc. to the General
ledger.
The Loans module should generate and Available.
transfer
accounting
entries
for
disbursements, repayments, interest and
other incomes, etc. to the General Ledger.
Required.
Software Evaluation – Appendix E: Accounts (General Ledger)
Page E 5
Data (field)
Description
End-of-Day Routines
M2 MFI
MBWin
Finance
Solutions
Routines for performing day-end close out Available
functions.
Required.
Available
Available
Available.
End-of- Month Routines
Routines for performing Month-end close Available.
out functions.
Required.
Available.
Available.
Available.
Year-end Closing
Facilities for performing year-end close out Available.
functions
Required.
Available.
Available.
Available.
Double-entry checks
The system should automatically restrict Available.
transactions from updating accounts unless
total debits equal total credits
Required.
The system should generate balancing
offset entry by default
Available
Available
Available.
User-defined Journal
entry Types
The ability to maintain a Table describing Available.
Types of Journal entries, e.g. General
Journal, Bank Account Reconciliation, etc.
Required.
Not available
Available
Not available.
Automatic transaction
numbering
The system should automatically assign Available.
unique reference number to each
transaction
Required.
Not available
Available
Available.
Software Evaluation – Appendix E: Accounts (General Ledger)
Loan
Performer
Page E 6
Data (field)
Description
Online validation of
journal entry
information
M2 MFI
MBWin
Finance
Solutions
Basic data validation of transactions, e.g. Available.
validate
account
number,
validate
transaction date, etc.
Required.
Available.
Available.
Available.
Posting to Prior Year or
Next Year
Ability to post transactions to prior ???
month/year (Back-dated transactions) or
future
periods
(Forward-dated
transactions)
Required.
???
Available.
???
Audit Trail controls
The system should maintain a detailed Available.
audit trail of all transactions processed,
with controlled access to audit trail
information.
Required.
Not available
Available.
Accessing Historical (or
Archival) Data
The system should provide controlled ???
access to accounting transactions for prior
(closed) years
Required.
Not available.
However the
software tracks
and reports on
Changes to
System
Parameters.
???
Available.
???.
Report Output formats
Ability to output reports in various formats, Available.
especially:
 Print/Preview
 To Excel (.XLS)
 To Text file (.CSV/.TXT)
 To database (.DBF)
Required.
Available.
Not available
Available.
Software Evaluation – Appendix E: Accounts (General Ledger)
Loan
Performer
Page E 7
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
E5: ACCOUNTING AND FINANCIAL REPORTS
Report Title
Description
Frequency
Remarks
Detailed and Summary listing of Journal
Entries processed during the reporting
period.
Required.
The software should provide facilities for
filtering transactions e.g. by date, cost
center, fund, product, etc
Frequency should be:
 Daily
 Weekly
 Monthly
Detailed and Summary printout of the Cash
and Bank Accounts
Required.
 Daily
 Weekly
 Monthly
A detailed printout of the selected
accounts, showing opening balance, debit
and credit transactions, running balance,
and closing balance.
Required.
Frequency is:
 Monthly, and
 User-defined period range
Available.
Available.
Report date
range is user
defined
Report date
range is user
defined
Activity Reports
Journal Entries
Cash Book
Detailed General Ledger
Account Statement
Software Evaluation – Appendix E: Accounts (General Ledger)
Available.
Report date
range is user
defined
Available.
Report date
range is user
defined
Available.
Available.
Report date range is
user defined
Not available.
Available.
Report date range is
user defined
Not available.
Not available.
Available.
Report date range is
user defined
Page E 8
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
Audit Trail
Detailed Audit Trail listing
Required.
Frequency is On-demand
Available.
Not Available.
(limited Audit trail
report covering
Changes to
System
Parameters
available)
Not available.
Available.
Budget Variance Report
Comparison of Actuals against Budget.
Required.
 Monthly
 Quarterly
 Half-yearly
 Yearly
Available
Not available.
Not available.
Available.
Monthly Trial Balance
Ability to generate detailed and summary Available.
monthly Trial Balance
Required. Frequency is
 Monthly
 Quarterly
 Half-yearly
 Yearly
The system should allow the user to define
the reporting date.
Available.
Available.
Available.
Financial Statements
Software Evaluation – Appendix E: Accounts (General Ledger)
Page E 9
Data (field)
Description
Income Statement
M2 MFI
MBWin
Finance
Solutions
Detailed and Summary Consolidated Available.
Income Statement;
Detailed and Summary Income Statement
by Branch/Cost Center; Detailed and
Summary Income Statement by Fund
Required. Frequency is
 Monthly
 Quarterly
 Half-yearly
 Yearly
Available.
Available
Available.
Balance Sheet
Detailed and Summary Consolidated Available.
Balance Sheet;
Detailed and Summary Balance Sheet by
Branch/Profit Center;
Detailed and Summary Balance Sheet by
Fund
Required. Frequency is
 Monthly
 Quarterly
 Half-yearly
 Yearly
Available
Available
Available
Cash Flow Statement
Required. Frequency is
 Monthly
 Quarterly
 Half-yearly
 Yearly
Not available.
Not available.
Available.
Software Evaluation – Appendix E: Accounts (General Ledger)
Loan
Performer
Available.
Page E 10
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
Financial Ratios and Trends: - Loan Portfolio Quality Analysis
Portfolio at Risk (PAR)
Arrears rate
Repayment Rate
Current Repayment
Rate
Financial Ratios and Trends: - Staff Productivity Ratios
Number of active loan
clients per loan officer
Number of active loan
clients per branch office
Gross portfolio
outstanding per loan
officer
Yield on portfolio
Financial Productivity Ratios – Cost Efficiency Ratios
Administrative efficiency
Personnel Expense ratio
Software Evaluation – Appendix E: Accounts (General Ledger)
Page E 11
Data (field)
Description
Loan
Performer
M2 MFI
MBWin
Finance
Solutions
Available.
Day-end closure
Also available.
Available
Available.
Day-end closure
Also available.
Available
Available.
Day-end closure
Also available.
Available
Available
Available
Available.
Not available
Not available
Operating Expenses
ratio
Financial Expenses ratio
Operational SelfSufficiency
Financial SelfSufficiency
Other GL Functions and Features
End-of-Month
Processing
End-of-Year Processing
Data Export to Excel or
Text
The ability to schedule and run specialized
operations at month end, e.g. Penalty
calculation, savings interest calculation, etc
The ability to schedule and run specialized
operations at Year end, e.g. Loan Loss
Provision calculation, Loan Write off, etc.
Standard End-of Financial Year Accounts
Close Out
Ability to format and export GL
transactions to popular accounting
packages.
The software should provide an export
template to guide users.
Software Evaluation – Appendix E: Accounts (General Ledger)
Available
Page E 12