Inventory Control User’s Guide VERSION 51 a product of COMPUTER GOLF SOFTWARE, INC. 1700 S.W. 12th. Avenue Boca Raton, FL 33486 (561) 392-6740 www.computergolf.com This page deliberately left blank COMPUTER GOLF SOFTWARE, INC. 2 VERSION 51 INTRODUCTION LEGAL ISSUES LIMITED LIABILITIES Computer Golf Software, Inc. provides this package and licenses it for use. You, the licensee, assume responsibility for the selection you have made as to whether it applies to your needs or not. This is a corporate unit license to be used by a single company or facility. This license does not give you the right to copy, modify or transfer this system in whole or in any part, except for the purpose of an archive system integrity. DISCLAIMER OF ALL WARRANTIES AND LIABILITY Computer Golf Software, Inc. makes no warranties, either expressed or implied with respect to this manual or with respect to the software described in this manual. Computer Golf Software, Inc.’s software is licensed “as is”. The entire risk as to its quality and performance is with the buyer. Should the software prove defective following its license, the licenser (and not Computer Golf Software, Inc., its distributors, or its retailers) assumes the entire cost of all necessary servicing, repair, or correction and any incidental or consequential damages resulting from any defect in the software, even if Computer Golf Software, Inc. has been advised of the possibility of such damages. COMPUTER GOLF SOFTWARE, INC. 3 VERSION 51 OVERVIEW OF THE SOFTWARE GENERAL DESCRIPTION The Computer Golf Software, Inc. Inventory Control system is an interactive business tool which is designed for easy user-customization. This design maximizes the performance of the software for total customer satisfaction. As you will see later in this manual, numerous existing features can be quickly converted to accommodate any specific requirements you may have. As you begin familiarizing yourself with this system and find yourself in unfamiliar territory, press the [ESC] key repeatedly until you are once again in comfortable surroundings. The Computer Golf Software, Inc. Inventory Control program is menu-driven which, as the name implies, allows you to select an option from a listing or menu on the screen. All user responses take place at the keyboard and follow a computer PROMPT for your choice. Note: In the Inventory Control program and manual the ENTER or RETURN key will be referred to as [ENTER]. FEATURES AND BENEFITS CGSI Inventory has been designed to fit the needs of today’s golf club. It has many features that will help simplify the transfer of information the inventory system to CGSI Accounts Receivable, and will increase your efficiency during the month. COMPUTER GOLF SOFTWARE, INC. 4 VERSION 51 HIGH CAPACITY STORAGE The Number of Items in your Inventory is limited only by disk storage Your Inventory can be divided into up to 9 different departments Your Inventory can be further divided into up to 255 different class codes, each with its own tax rates and accounts receivable tracking account number. Your Inventory can be divided by up to 640 different vendor codes The number of months of sales activity detail in the history system is limited only by disk storage. Point of Sale tracks every sales transaction by sales person, type of payment and item sold. It offers salesman security such that no salesperson can enter transactions under another salesperson’s id number. It offers multiple cash drawer control so that no salesperson can have access to another salesperson’s till. It offers administrative passwords so that unusual events such as voids and merchandise returns require the floor manager to enter their password as authorization. In this case, the system reports both passwords on the end of day report. The system summarizes each day’s activity in an end of day report, so that sales activity can be reconciled in small, manageable batches. SECURITY INTEGRATION CGS Inventory integrates with several other software products to produce a complete country club solution. It Sends Credit Card Transactions to the Nova bank system. It Sends Expenses and Revenues to Great Plains General Ledger via the CGS A/R Package. It Sends Member Charges to almost any Resort/Hotel System in real-time via an emulation of the serial interface of the Micros Point of Sale System. It Sends Member Charges to CGSI’s Accounts Receivable (or Centennial, or Flex-Screen) in Batch-Mode. It Sends Daily/Monthly and Yearly Sales Totals to Lotus-compatible spreadsheets via the FREEDOM Package. COMPUTER GOLF SOFTWARE, INC. 5 VERSION 51 UNDERSTANDING MENU NUMBERS Another feature which this system offers, is a clear and simple numbering system through which options can be referred to by location as well as name. The numbering system works like this... If an option is a submenu, it is referenced by the submenu number appearing on the Main Menu followed by a period and a zero. If an option is listed on a submenu, it is referenced as the submenu number followed by a period and the option number on the submenu. Some examples may help make this concept clearer: The File Maintenance Menu can be referred to as [4.0] because it is the forth option on the Main Menu. The Quick Item Editors Option is known as [4.8] because it is the eighth option on the File Maintenance Menu which is the fourth option on the Main Menu. As you will see, this numbering system can be helpful in determining where you are in the system at any time. Each options screen shows its reference number to the right of the title, on the top line. From this number, you can look on your table of contents and very quickly trace through the menu options to the function you are using at that time. COMPUTER GOLF SOFTWARE, INC. 6 VERSION 51 GETTING STARTED Welcome to Computer Golf Software, Inc.! Whether you are computer literate or a beginner, this manual will help you get started. THINGS YOU SHOULD KNOW REQUIRED HARDWARE Computer ENVIRONMENT Pentium 133 or greater VGA color monitor 16MB of memory (RAM) Windows’ 95 or 98 at least 2.0Gig hard disk Space PRINTERS Epson Report Printer: Reports printer necessary for the End of Day print out and for historical and information report generation. Epson Slip/Journal Printer: Slip printer used for printing of chits\tickets in the golf pro shop or the restaurant. Journal printer are used for restaurant kitchen printing or when continuous roll printing is desired. CASH DRAWER System supports up to 4 cash drawers. POLE DISPLAY Two types of pole displays are supported, please consult your Software Support Representative for details. BARCODE READER The software supports handheld scanners and wands, please consult your Software Support Representative for details. CHERRY KEYBOARD This is the standard keyboard used with the system. It is necessary for magnetic card reading functions, such as credit cards processing and membership file reading. COMPUTER GOLF SOFTWARE, INC. 7 VERSION 51 COMPANY OVERVIEW Computer Golf Software, Inc., based in Boca Raton, Florida, has been automating golf shops and country clubs since 1966. Today CGSI offers software and services ranging from handicap posting sheets to back office accounting to interactive voice mail/tee times systems. Computer Golf Software, Inc. (CGSI) currently offers eleven software modules: SnapCap (Handicapping for Windows) Compete (Tournament Management for Windows) Tee Times Reservation Inventory Control/Point-of-Sale/Purchase Orders C.A.T (Customer Activity Tracking) for Windows Debit Card/Credit Card Verification Freedom Spreadsheet Interface from POS Accounts Receivable/Membership Management Tele-Time (Interactive Voice Response) Tele-Tee (IVR Tee Times) Tele-Cap (IVR Handicapping) Tele-Mail (IVR Voice Mail) Tele-Fax (Fax out capabilities) Miscellaneous interfaces to other products ACKNOWLEDGE THIRD PARTY COPYRIGHTS Throughout this manual wherever the letters IBM are referred to, please be aware of the following: IBM Centennial GPS Lotus Nova Squirrel Micros is a registered trademark of International Business Machines, Inc. is a registered trademark of Centennial, Inc. is a registered trademark of Great Plains Software, Inc. is a registered trademark of Lotus Development Corp. is a registered trademark of Nova, Inc. is a registered trademark of Squirrel Software, Inc. is a registered trademark of Micros Systems, Inc. COMPUTER GOLF SOFTWARE, INC. 8 VERSION 51 GENERAL REFERENCE GUIDE ABOUT THIS SECTION The general reference guide will assist you with the basics of the inventory control system. It outlines the Inventory Main Menu, gives details about each main menu option, and provides an overview of the daily and monthly inventory processes. STARTING THE SYSTEM To access the Inventory\Point-of-Sale program type: INVBAT and press the [Enter] key. If passwords are active, the Inventory Log-on Screen will appear as described on the next page. If passwords are not active, the Inventory Main Menu screen will return. COMPUTER GOLF SOFTWARE, INC. 9 VERSION 51 LOG-ON SCREEN When passwords are active, the LOG-IN screen returns upon initial access to the system. INVENTORY LOGON SCREEN USER NAME: ____________ PASSWORD: ____________ By activating passwords in the system (menu [I4.6.5]), you can control access to the system and various functions. Passwords are either administrative or nonadministrative. Administrative passwords should be given to those people who require total access to the inventory system. Non administrative passwords allow access only to the Point-of-sale and End-of-Day processes. INVENTORY MAIN MENU The Inventory Main Menu is the central point for the Inventory Control System. From this menu, you can select to go to Point of Sale (The primary function of the system) or into any of the other, secondary functions. Note : If you have logged in the Inventory Control System using a nonadministrative password, this menu will not display Non-administrative passwords go directly to the Point-of-Sale screen. COMPUTER GOLF SOFTWARE, INC. 10 VERSION 51 The following options are available from the Inventory Main Menu. Point of Sale This function allows for the entry, review and adjustment of sales transactions. controls a cash drawer and produces sales receipts as needed. It Purchasing/Receiving This group of functions provide complete control of the purchase order process, adjusting inventory as needed. Inventory Reports This group of functions produce all of the analytical and historic reports for the inventory control system. These reports include: Stock Analysis, Reorder Point, Stock Tickets, Inventory Taking Sheets, System Setup Listings, and various Historical Reports. File Maintenance This group of functions allows for system setup and maintenance of the inventory structure through Departments, Classes, and Vendors. It also allows for the addition, modification and deletion of the inventory items. End-of-Day These functions report on and summarize the current days transactions. This is also the function group where the End-of-Day posting routine is found. End-of-day posting makes a day’s sales transactions permanent, updating your stock levels and sales history file. This menu also contains options for consolidated reporting if on a network and historical end-of-day reporting.. Administrative/Month-End These functions handle the taking of a physical inventory (counting your stock) and also offer the start of cycle function which reconciles the system on a monthly basis. Profile/Credit Book One of country club specific features which the CGSI Inventory Control system offers, is the maintenance of a credit book. This golfer profile system allows you to record tournament winnings and other merchandise credits to a golfer’s account so that they can be used as a form of payment in the Point of Sale system. CGS Product Catalog Take a look at all products CGS has to offer including our new Windows applications such as C.A.T., SnapCap and Compete. COMPUTER GOLF SOFTWARE, INC. 11 VERSION 51 THE DAILY PROCESS When you access the system, it will return the log-in screen or the main menu. Whether it goes to one screen or the other depends on how security which has been defined. Once you enter beyond those screens, you can proceed to the point of sale. At this screen, the daily activity begins. The system will return the current date. The chit\sale number will be at it’s starting point. Once you have entered past these two prompts, you can begin entering sales into the POS station. 1) A customer approaches with merchandise to purchase. If security is active, the salesperson must identify themselves 2) The item number, or its abbreviation is entered either manually or with a barcode scanner. 3) The customer indicates how they wish to pay for the purchase and the system collects the money or handles the charge process. If a cash drawer is attached and needed, it opens. 4) The receipt prints and the transaction is complete. 5) When it is time to close out, press F4 from the point of sale screen. This will access the end of day menu. 6) Print [5.1] Shift Totals and balance your cash drawer against it. The shift totals print on your receipt printer so you can print it from your register, even if the rest of the end of day process happens at an administrative station. If your point of sale register has access to an full sheet size printer, you can perform the next steps from that register. If it does not, then an administrative unit exists on your network which must be used instead. 7) You may print [5.2] Supplemental Analysis reports, but it is not required. These supplemental reports list every chit on a check list, so that you can figure it out when your shift totals don’t match your drawer. They also summarize your transactions by the hour of the day for identifying your busy times. As stated before, these reports are not required in order to close out. If your club management requires it, print them each time. Otherwise, print them only when you have trouble balancing your drawer. Additionally, this report can be printed during the day to review the day’s activity. 8) Once you have balanced the day’s totals, it is time to run option [5.3], Post Transactions to History. This produces a detailed report of the day’s activity, breaking it out in various ways. This report is a backup to the computer’s storage, so it should be filed carefully. Once this report has printed, the system will ask you if you wish to post transactions to history . If you answer ‘y’es, the day’s transactions will be permanently recorded in the history file. 9) At the end of the posting process, an additional section will be added to the end of the report. If the posting was successful, the word “Success” will be print at the end of the report. If for any reason it was unsuccessful, “Failure” will print on the report. At that point you should contact your Software Support Representative. COMPUTER GOLF SOFTWARE, INC. 12 VERSION 51 THE MONTHLY PROCESS The computer manages the majority of your inventory management automatically. It is important however to have some event which happens periodically and consistently. The inventory system relies on an end of month procedure to provide this consistent periodic event. At the end of each month, perform the following steps. 1) Finish your activity for the last day of the month and complete the end of day 2) You may want to run some sales history reports at this time. If you run a sales processing. Make a complete backup of your system and store it someplace safe. history for the entire month without sorting or breakpoints, it will list every transaction which occurred that month. This can be an extremely lengthy report and is not very useful since all of the information on it was already printed on the end of day reports during the month. If however, you use sorting and breakpoints, some useful reports can be created during this end of month event. Try sorting by Date of Sale, breaking on Date of Sale, and printing only the breakpoints. It will produce a report listing the sales totals for each day. Try sorting by Item Number, breaking on Item Number, and printing only the breakpoints. It will produce a sales total for each item which sold this month. 3) You may want to run a stock analysis report at this time. This will provide you with current quantity on hand information and help you to evaluate your inventory on the floor. Again, sorting and breakpoints can be used creatively. If you sort the report by Value and request no breakpoints, you will receive the report with your most valuable items (quantity-on-hand times unit-cost) listed at the end of the report. Try sorting the report by PTD Revenue and request no breakpoints, you will receive the report sorted such that your biggest revenue producers are listed at the end of the report. 4) It is recommended that you run a physical inventory count regularly. To do this, run option [6.3], Begin Physical Inventory. This will freeze the current quantity on hand. for the inventory items and print an inventory taking sheet. Now count the items on the floor before you open the register for the next day’s business. You do not have to enter the counts into the computer before starting tomorrow’s business, but you must finish the counting before sales begin again. Once the counting is complete, enter the actual quantities on hand for each item using the [6.4], Enter Taken Count option. Finally, when the actual quantities on hand have been entered, run [6.5], End Physical Inventory, to unfreeze the items’ quantity on hand, update those quantities to the taken count, and then adjust that count by any sales which have occurred since the count was taken. Running a physical inventory periodically, allows the system to correct for improperly entered inventory receipts, clerical errors, and shoplifting. A variance report printed during option [6.5] lists the effects which these errors and thefts have on your inventory stock and profit margin. 5) MANDATORY! Run option [6.6] Start of Cycle. This function produces a report like stock analysis report, listing value on the floor as well as month to day revenue values. You must run this function before any sales begin for the new month. COMPUTER GOLF SOFTWARE, INC. 13 VERSION 51