Hello Skystream customer;
If your Skystream wind generator has the Skyview Wireless PC Interface communications
package, here is the information you need if you wish to update your Skystream to our latest ULcertified inverter software. This software release is specifically designed to:
1. Prevent erroneous high wind speed shutdowns of the turbine when operating in the 2025mph range.
2. Correct “failure to restart” issues after a shutdown event, so that the turbine won’t have to
be power cycled.
3. Increase the rated continuous maximum power output of the Skystream. Following the
UL testing of this soft version, UL has approved an increased continuous power rating for
the Skystream to 2.3kW (up from 1.8kW). Of course, the 2.3kW would be achieved at
higher wind speeds (not at 19mph where 1.8kW was achieved), but the upper continuous
limit has been raised for increased output in high wind locations.
4. Make use of memory that exists on the inverter board, which was not utilized in previous
versions. With 2.02 installed, the Skystream will write its daily power production total to
this memory every night. This production information will be stored for future use and the
next version of Skyview, which will be released in January, will graph this historical data.
The on-board memory can store several years’ worth of production data, so this is a very
useful and anticipated feature.
If you wish to install the voluntary inverter update, please follow these instructions:
Using the PC on which you have your Skyview installed, please establish communication with the
Skystream using the Skyview program. Make sure that you are in a suitable location and have
communication with the turbine. Once you verified that you have communication, you should
close Skyview but leave your Wireless PC Interface module plugged into the USB port on your
computer.
Download the installer. The 2.02 installer program is available, in .zip format, here:
http://track.windenergy.com/prod/dealer/
Please save the file skystream_202up.zip to your computer and then unzip (extract) it. It is
important that you extract the program file and save it to a location on your computer where the
program has write privileges. During the updating process, the program will write a .dat file to the
program folder, so you cannot run the updater program from the ZIP folder. Once you have
unzipped the file, run the program skystream_202zb_updater.exe.
When you run skystream_202zb_updater.exe the program screen will appear. Enter your
Skystream serial number in the Turbine ID field. The program only needs the last 6 digits, such
as 105678. Once the serial number is entered, click the Search button. When the program has
found your Skystream, a “SKY37A_1010-XXXX” entry will show in the Turbine ID field (as shown
in this image) and the Update button will be enabled. To perform the update, click on the Update
button. If you get a Software Failure error message, simply press Update again. A progress bar
will show the progress of the two program steps, the first is Updating and the second is
Configuring.
When the program is completed, you can open Skyview again and go to the Quick Diagnostics
tab to verify that the turbine software version is now 2.02
Please let me know if you have any difficulty with this update. I would also appreciate any
feedback on the turbine performance you observe after you have had some time to see the new
software in action.
Sincerely,
Ross
__________________________
Ross Taylor
Technical Services Supervisor
Southwest Windpower
1801 W. Route 66
Flagstaff, AZ 86001 USA
Tel: 928-779-9463
Fax: 928-779-1485
www.windenergy.com
www.skystreamenergy.com
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