R EGINALD W. J ACKSON
717 Sanctuary Cove Drive
North Palm Beach, FL 33410
ReginaldoJ@aol.com
www.Linkedin.com/in/ReginaldoJ
(Cell) 561-951-3111
(Home) 561-627-1791
VALUE STATEMENT
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Saved company thousands of dollars in data supply services for demographic and economic analysis.
Served major role in strategically pricing service contracts through advisement on how to handle
underperforming loss leader accounts.
Drove across the board improvement in customer service metrics for Latin America business.
Recommended and help implement plan that reduced packaging costs by 10% for select adhesive label
products.
Added $1.25M in annual services revenue by identifying and targeting underserved niche market.
EDUCATION
Master of International Business Studies, University of South Carolina, Columbia, SC, 1997, 3.68 G.P.A.
Focus: Marketing and the Latin American region
Intensive Business Language and Cultural Training, Inter-Dito Language Institute, Sao Paulo, Brazil, 1996
BA, Architecture, North Carolina State University, Raleigh, NC, 1989
US Air Force Academy, Air Force Cadet, Colorado Springs, CO, 1981 – 1982
PROFESSIONAL EXPERIENCE
BLUEGREEN CORPORATION, BOCA RATON, FL
2007 – 2009
Special Asset Management Consultant (2008 – 2009)
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Identified regional banks that have more than $1,000,000 in distressed real estate owned properties in
their commercial portfolios.
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Proposed and sold real estate advisory services, for Bluegreens’s PREAS subsidiary, to banks that needed
assistance managing or monetizing underperforming assets.
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Arranged meetings between key bank decision makers and company president.
Senior Market Research Analyst (2007 – 2008)
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Built and maintained national database from DemographicsNow, National Association of Realtors, US
Bureau of Labor and US Census for over 350 metropolitan areas and over 3,000 counties.
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Tracked key US economic indicators on monthly basis to identify market trends at the macro and micro
economic levels.
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Identified growth corridors in key metro markets using mapping and demographics software.
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Developed housing affordability and discretionary income models on an ad hoc basis.
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Prepared monthly reports on existing and proposed markets for internal distribution to map research
analysts and field acquisition specialists.
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Performed market due diligence on proposed land purchases from field acquisition specialist.
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Mined company customer data to assist in identification of markets for staging wine and cheese events
and mailing advertisements.
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Analyzed customer survey results to facilitate development of marketing and advertising strategy.
DIANE TURTON REALTORS, JUPITER, FL
Real Estate Sales and Leasing Consultant
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List, sale and lease residential and commercial properties.
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Perform advertising and marketing campaigns to grow business.
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Branch office leader in sale listings for 2006.
2005 - 2009
SPHERION INCORPORATION, FT LAUDERDALE, FL
2005
Compensation Analyst (Temporary - Contract Position)
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Scrubbed, consolidate, standardize and format data tables for annual employee compensation plans.
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Assisted in the development of user friendly modules to track regional bonus programs.
NCR CORPORATION, DAYTON, OH
1997 - 2004
Senior Operations Analyst (2002 – 2004)
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Evaluated customer profitability for customer services business. Provided sales account directors with
profitability analysis used in bid negotiations.
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Provided Human Resource Sales Compensation team with monthly sales force performance results used to
determine appropriate compensation.
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Performed comparative analysis on successful and under performing accounts to assist the Customer
Profitability team in developing actions to improve account results.
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Participated as a knowledge expert on two Customer P&L (CP&L) teams that successfully designed
standardized, efficient, and robust tools to derive customer profitability statements.
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Created PowerPoint presentations on annual revisions of the CP&L process. Made presentations to sales
directors and members of the account support team.
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Translated Sales Training Manual from English to Portuguese.
Planning Analyst & Area Support Manager, Caribbean & Latin America (1999 – 2002)
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Managed monthly reporting and target setting of customer service business metrics.
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Performed variance analysis on monthly results for $145M customer services business.
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Managed annual financial plan, prepared forecast of month results and month outlook for $12M cabling
and networking business.
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Met on monthly basis with senior management to review financial results, business metric results, and
financial forecast.
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Implemented processes for collecting, consolidating and reporting financial results for networking
business.
Strategic Planning Consultant (1997 – 1999)
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Collaborated with research and product marketing groups to develop business strategy.
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Teamed with financial planners to validate business models.
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Led market-sizing study for Customer Relationship Management software applications.
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Prepared strategy presentations and advised, updated and discussed corporate strategy with officers and
senior management.
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Wrote white paper, data sheets, and monthly articles on strategy for Sales Information Guide.
AVERY DENNISON DO BRASIL, SAO PAULO, BRAZIL
Marketing Analyst (Internship)
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Consulted with regional sales manager and distributors on business development.
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Restructured national sales force resulting in 15% increase in sales for first 6 months.
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Coordinated pricing strategy with South American subsidiaries.
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Developed marketing plans for key market segments. Presented plans to senior management.
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Performed competitive analysis and monitored competitors.
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Tracked profitability of marketing campaigns.
1996
EACH GROUP LTD, RIO DE JANEIRO, BRAZIL
1992 - 1995
Business Development Manager (1994 – 1995)
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Developed and implemented Test of English as a Foreign Language (TOEFL) training program to take
advantage of niche market among corporate executives.
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Improved service differentiation in highly competitive market resulting in the acquisition of three accounts
worth $1.25M in annual revenue.
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Promoted company services through sales presentations at client sites.
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Negotiated contracts for language training services, obtaining premium price 90% of the time.
Program Administrator (1992 – 1993)
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Managed language-training programs for 5 company accounts. Developed customized learning programs
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Implemented teaching methodology training and skills development programs.
COMPUTER PROFICIENCY
MS Word, Excel and Access, Power Point, MS FrontPage, Adobe PhotoShop, Hyperion Enterprise, Hyperion
Pillar, Oracle Financial, Business Object, Cognos, Multiple Listing Service (MLS Exchange)
LANGUAGES
English: Native
Portuguese: Fluent
Spanish: Good