Dell Teams With SAP to Lower the Cost of

Dell Teams With SAP to Lower the Cost of Enterprise Computing; Company Leaders Share Vision for

Scalable and More Flexible Technology

679 words

28 April 2004

10:50

Business Wire

English

(c) 2004 Business Wire. All Rights Reserved.

NEW YORK - (BUSINESS WIRE) - April 28, 2004 - In a news conference here today, Michael Dell outlined how customers are increasingly turning to Dell (Nasdaq:DELL) for scalable, standardized systems in the data center, including those for business-critical applications from SAP.

Dell was joined on stage by the CEO of SAP AG, Henning Kagermann, to discuss the importance of its global partnership with SAP to meet the needs of a growing number of customers who want to improve performance and lower costs through standards-based platforms.

Today's announcement is further evidence of Dell's commitment to expand its solutions portfolio for enterprise customers. The investments Dell is making today with SAP, in key areas such as professional services, will help accelerate the adoption of standards in the data center.

"Dell and SAP share a vision to make enterprise technology and business solutions more scalable by simplifying operations and engineering for flexibility," said Dell. "The enterprise data center is transitioning to standards and customers are looking to Dell and SAP for price and performance leadership."

"As the worldwide leader in business software solutions, SAP's success has been driven by a vision to satisfy the needs of our customers," stated Kagermann. "Through the SAP NetWeaver integration and application platform, we strive to provide customers with innovative software solutions that reduce costs, achieve rapid ROI, adapt to company change and turn IT innovation into business value. Dell's focus on value and flexibility with its scalable enterprise vision makes them an ideal partner to help deliver on our customer-oriented goals."

Enterprise Support and Performance for Mission Critical SAP Solution Deployments

Dell has enhanced its services for UNIX-to-Linux and UNIX-to-Windows migration to include offerings for SAP solutions. Dell Services will offer migration assessment and planning to help customers determine technical and operational readiness to migrate operating systems or databases in SAP application environments. With Dell's Migration Services, customers also can benefit from applying industry best practices while moving their SAP platforms from proprietary UNIX to standards-based

Microsoft Windows and Linux environments.

Dell and SAP offer customers mutual support for SAP solution deployments. These customers benefit from the combined efforts of Dell and SAP experts to resolve their specific business problems. Pre-sales support services are available to customers through the Dell-SAP Competence Centers in Austin, Texas;

Walldorf, Germany; and Kawasaki City, Japan.

To date, Dell and SAP customers have more than 5,000 SAP enterprise installations in 60 countries around the world. SAP Japan has given Dell Japan its Technology Partner Award of Excellence, based on

customer satisfaction. Dell was also a recipient of SAP's Pinnacle Award in 2002 for excellence in customer satisfaction and support to joint customers worldwide.

For more information about Dell and SAP please visit www.dell.com/sap.

About Dell

Dell Inc. (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Company revenue for the past year totaled $41.4 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com.

Dell is a trademark of Dell Inc.

SAP, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in

Germany and in several other countries all over the world.

Dell disclaims any proprietary interest in the marks and names of others.

Dell Inc., Round Rock Media Contacts: Bruce Eric Anderson, 512-723-0975 bruce_eric_anderson@dell.com or Wendy Giever, 512-728-6442 wendy_giever@dell.com or Investor

Contacts: Lynn A. Tyson, 512-723-1130 lynn_tyson@dell.com or Robert Williams, 512-728-7570 robert_williams@dell.com

Document BWR0000020040428e04s005e