KCCVOIP.COM
extract
User base
Basic costs per server
Installation & Configuration
hours (standard)
2-16
$250
>3
2-60
$600
FEATURES
Extensions
Extensions
IP Phone / ATA extensions
Analog phone extensions
Extension mobility
Call queue extensions
Max calls simultaneous per server
Virtual Extensions
IP4
PBX1
>4
May 2009 ©
2-200
$1600
>12
2-600
$3200
PBX2
PBX3
>24
2-800
$4200
>24
2- >800
$6000
PBX4
PBX5
>36
15 max
15 max
2 max
60 max 200 max Unlimited Unlimited Unlimited
60 max 200 max Unlimited Unlimited Unlimited
15 max 15 max Unlimited Unlimited Unlimited
Options Options Options Unlimited
16
36
60
250
Options
Options
IVRs
Extension Templates
Control permissions for each
Options
extension
3,4,5 digit extensions
Extension Groups
Calling Methods
VoIP (SIP, SCCP, MGCP, H323, SIP &
IAX)
IAX
Analog Phone Lines
T1/E1 Phone Lines
PRI & BRI ISDN supported
Enum and DUNDI supported
High Availability Options
Cisco SRST and CallManager
links
Load balancing over multiple
servers
Call Control
Hold
Assisted Transfer
Blind Transfer
Call Parking
Do Not Disturb
Send Calls
Directed Pickup
300
500
KCCVOIP.COM
User base
Basic costs per server
Installation & Configuration
hours (standard)
extract
2-16
$250
>3
2-60
$600
FEATURES
IP4
Switchboard
Click to call
See who else is on the phone
Options
Drag and drop transfers
Current call control
One click on-the-fly recording
Record others' calls
Monitor, Whisper, Barge
Queue Member view
Queue supervisor view
Call Parking Lot Panel
Presence
Google Maps Panel
CRM Panel
Panel Pops
Screen Pops
Voicemail
Flexible Voicemail Access
Voicemail to your Email Inbox
Automatic Mailbox Creation
Voicemail mailboxes
64
Voicemail ports/channels
2
Voicemail Blast Groups
Custom Message Notification
Call Queues / ACD
Unlimited Call Queues
In Queue Call Routing
Route when a queue caller presses
"0"
Queue Caller Timeout
Queue Member Circuit Limit
Route when max queue length
reached
Route when no members logged in
Custom Music on Hold per Queue
PBX1
May 2009 ©
2-200
$1600
>12
2-600
$3200
PBX2
PBX3
Options
Options Options
Options Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
>4
64
2
>24
2-800
$4200
>24
2- >800
$6000
PBX4
PBX5
>36
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options Options
Unlimited unlimited Unlimited unlimited
8
8
16
32
Options
Options
Options
Options
Options
Options
KCCVOIP.COM
extract
User base
Basic costs per server
Installation & Configuration
hours (standard)
2-16
$250
>3
2-60
$600
FEATURES
Invisible Queues
Members Never Busy
Announce Position in Queue
Announce Estimated Hold Time
Announcement Frequency Control
Log-in queue members
Permanent queue members
Real Time Queue Status
Historical Queue Logs
Historical Queue Statistics
Advanced Queue Charts
Acknowledge Call
Auto Log Off
One-touch Log in/Log off
Queue Member Presence
Agent only extensions
Ring All
Round Robin
Fewest Calls
Least Recently Called
Random
Conferencing
Simple Conference Room
Meet Me Conference Center
Listen Only Conference Calls
Max concurrent conference users
Conference via handset
Paging and Intercom
2-way Intercom
1-way Paging
Overhead Paging
Direct Paging and Intercom
Music On Hold
Custom Music on Hold
IP4
PBX1
>4
May 2009 ©
2-200
$1600
>12
2-600
$3200
PBX2
Options
2-800
$4200
>24
2- >800
$6000
PBX3
PBX4
PBX5
Options
Options
Options
Options
Options
Options
Options
>24
>36
2 max
6 max 8 max
16 max
Unlimited Unlimited
Options
8
16
32
64
64
1 max
1 max
1 max 1 max
1 max 1 max
2 max
2 max
4 max
4 max
Unlimited
Unlimited
24
KCCVOIP.COM
extract
User base
Basic costs per server
Installation & Configuration
hours (standard)
2-16
$250
>3
2-60
$600
FEATURES
Music on Hold included
Queue specific Music on Hold
IVR
Play Sound
Record Sound
Play Recorded Sound
Email Recorded Sound
Record Digits
Say Digits/Letters
Say a number
Say date/time
Dial Extension
Send to voicemail
Send to external number
Go to another IVR menu
Send call values to a URL
Gate Keeper
Conditional Clause
Time Based Clause
Change Language
Alter Caller ID
IVR Option Settings
Online Tools
Users Tool Suite
Administrators Tool Suite
Switchboard (Operator Console)
Recording & Monitoring
Call Recording
Call Monitoring
IP4
PBX1
basic
>4
basic
May 2009 ©
2-200
$1600
>12
2-600
$3200
2-800
$4200
>24
2- >800
$6000
PBX2
PBX3
PBX4
PBX5
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
>24
Logging & Reporting
Current Calls
Call Logs
Call Reporting
Queue Status
>36
KCCVOIP.COM
User base
Basic costs per server
Installation & Configuration
hours (standard)
extract
2-16
$250
>3
2-60
$600
FEATURES
IP4
Queue Reports
Error Log
Voice & Data Integration
Call Creation API
Call Event Notification API
Outlook Integration
ADAT Imtegration to URL
Screen Pops
Custom Sound Recordings
Sound Manager
Custom recordings available
>300 standard sounds included
More Features
Dial By Name Directory
Custom Time Frames
Upgradeable Hardware
Advanced Diagnostics
IP Phone Diagnostic Tool
VOIP Provider Diagnostic Tool
Legacy PBX integration
basic
GSM & Cellular gateway support
SMS & FAX gateway support
International analog line support
g729 codec support
PBX1
>4
basic
May 2009 ©
2-200
$1600
>12
2-600
$3200
PBX2
Options
PBX3
Options
PBX4
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
Options
>24
2-800
$4200
>24
2- >800
$6000
>36
PBX5
Options