Books (please note, the contents listed below are not comprehensive – they focus on the issues that relate to the Modules) Title Contents Source Comments 10 Essentials to Get That Job: An Employment Guide for Persons with Disabilities (Ontario Region) Job Market Information Strategies to Get a Job Skills and Strengths That Match a Job A Résumé That Sells A Dynamic Cover Letter A Successful Interview Promote Yourself A Creative Job Search Success In The Workplace Make Your Own Job Human Resources Development Canada People with disabilities can face additional issues when looking for a job. This book contains information about the 10 “essentials” you need to know about when looking for a job. A Winning Attitude What is Attitude? Schedule Time for Yourself Make Use of Goal Setting, Affirmations, and Visualizations Keep a Positive Focus Take Excellent Care of Your Physical Self Make Lemonade from the Lemons in Your Life Build a Support Group Keep a Log of Your Victories and Gratitudes Put Your Positive Attitude Into Action Know Your Strengths Tap Your Inner Power Maintaining Your Winning Attitude Your Career, Relationships, and A Life of Quality Michelle Fairfield Poley Skill Path Publications a division of The Graceland College Center for Professional Development and Lifelong Learning, Inc., 6900 Squibb Road, Mission, KS 66202 ISBN: 1-878542-28-1 1992 For more information, please contact ddennison@globalserve.net 800 350 8361 or 905 333 0868 Copyright 2000 This is an excellent resource. The exercises foster an improved outlook on life. There are lots of quizzes and checklists to introduce the topics presented. The worksheets would make excellent activities for learners. Title Contents Source Comments Apply Yourself: English For Job Search and Success Getting Ready for and Starting Your Job Search Calling About a Job Filling Out Job Applications Interviewing Lisa Johnson, Lynne Levey and Elizabeth Chafcouloff 1996 White Plains, NY: Addison Wesley Longman Inc. ISBN 0-201-87684-1 The book contains exercises, role plays, pair-work and games. There are some thought-provoking exercises about goals, personal qualities, work skills and life skills. Cultural notes are included (but note that it is written for a US audience). Body language and personal appearance are dealt with. Telephone calls are also covered. Cathy’s Cards: Combined Edition 270 interview question cards Alta Book Center Publishers 14 Adrian Court, Burlingame, California 94010 USA ISBN:1-882483-76-6 Phone: 650 692 4654 Email: info@altaesl.com Website: www.altaesl.com ESL Students can practise speaking skills on topics from computers to cell phones to the Internet. The job cards will help ESL learners to prepare for jobs. 270 interview question cards are included, together with a Teacher’s Guide. Issue the Invitation Prepare for Change Face the Change Explore Options for Change Monitor Change Challenge Change Holly DeForest, Mary Steinberg Skill Path Publications a division of The Graceland College Center for Professional Development and Lifelong Learning, Inc., 6900 Squibb Road, Mission, KS 66202 ISBN: 1-57294-049-2 1996 This is an excellent resource. The exercises work towards taking control of change. The worksheets would make excellent activities for learners. Cathy’s Job Interview Cards Challenging Change: Five Steps for Dealing Positively with Change Title Contents Source Comments Contemporary’s Edge On English: All Spelled Out, C Plurals Possessives Compound Words Y-endings Prefixes Endings Suffixes Proofreading Betsy Rubin Contemporary Books 4255 West Touhy Avenue Lincolnwood (Chicago) Illinois 60712-1975 U.S.A. ISBN: 0-8092-4965-0 An excellent spelling resource. It also includes work on filling out a job application, writing a résumé and proofreading. Gestures - Do's and Taboos of Body Language Around the Worldl The Power of Gestures The Most Popular Gestures Special Types of Gestures Gestures: Head to Toe The Ultimate Gesture The Innocent Abroad's Shortlist Country-by-Country Listing Additional Reading Roger E Axtell, John Wiley and Sons Inc, New York, 1991, ISBN 0-471-53672-5 Useful resource when discussing cultural differences. Getting and Keeping the Job: Success in Business and Technical Careers Analyzing Yourself and the Trends of the Job Market Résumés and Portfolios Creating Interest in Yourself Telephoning and Listening The Interview Communicating Effectively with External Customers Teamwork Val Clark, Spokane Community College Allyn and Bacon, Needham Heights, MA 02494 http://www.abacon.com ISBN 0-205-28920-7 This is for people who read well but it is very thorough and contains useful information. It discusses attitudes, communication styles, expectations of employers, the paperwork, creating interest in yourself, using the telephone, listening skills, interviewing skills and communicating with customers. You may be able to adapt activities from this book. You would probably want to borrow the book and adapt the ideas rather than use it with a learner. Title Contents Source Comments Good Day! How May I Help You? Introduction Part 1 – Investigating the Topic Opportunities in the hospitality and retail industries Part 2 – Exploring the Topic in Greater Depth It’s who you are that matters What to say and how to say it Connecting with the customer Read my lips, my looks, my posture Make it a great day for your customer and you Ask, observe, listen Part 3 – Applying the Knowledge Dryden Literacy Association 288 Arthur Street #4 Dryden, Ontario, P8N 1K8 Phone: (807) 223-6486 E-mail: http://toreadtif@mail.drytel.net This resource is geared to learners who want to enter the hospitality or retail sector. However, anyone dealing with the public would benefit from this material. Using this Handbook Overview of Literacy Learners and Tutors Introduction to Literacy and Numeracy Accessibility Issues General Instructional Strategies Teaching Reading Teaching Writing Teaching Numeracy Appendix A - Reference Appendix B - Learning Styles Appendix C - Spelling Appendix D - Differences between ASL and English Appendix E - Communication Methods for Deafblind People Appendix F - Learning Outcomes: Reading and Writing Levels Chris Harwood Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. ISBN: 1-894593-10-3 www.literacyservices.com Handbook for Literacy Tutors Permission is given to literacy agencies to reproduce sections of the guide for use in their agency as long as acknowledgment is given to Dryden Literacy Association (DLA). Handbook for Literacy Tutors is written for tutors and provides reference information about working in adult literacy for both new and experienced tutors. Title Contents Source Comments Hiring? A Human Rights Guide Introduction Freedom From Discrimination in Employment Advertising Application Forms Employment Interviews Driver's Licence Exceptions Information After a Conditional Offer Of Employment The Ontario Human Rights Commission’s Hiring? A Human Rights Guide can be downloaded from http://www.ohrc.on.ca/english/p ublications/hiring-guide.pdf Human rights law is based on the principle that employment decisions should be based on the applicant's ability to do the job rather than on factors that are unrelated to job requirements, qualifications or performance. Consequently, employers are advised to ask only those questions on application forms that relate to job requirements and qualifications, and not ask questions that may contravene the Code. These guidelines and the sample application form included illustrate the types of questions that are appropriate on employment application forms and at personal employment interviews. Let’s Work Safely English Language Skills for Safety in the Workplace Safety Clothing Safety Procedures Working Conditions Accidents Linda Mrowicki Second Printing 1986 ISBN: Student’s Book: 0-916591-00-Y Instructor’s: 0-916591-01-8 Linmore Publishing, Inc. PO Box 1545 Palatine IL 60078 This resource has 15 lessons to introduce learners to basic safety concepts and language for such general jobs as machine operation, assembly, maintenance, food preparation and serving, and housekeeping. It is intended for learners with limited English vocabulary as well as basic level literacy skills. Title Contents Source Comments LINC Literacy Employment Resource, 2000 Introduction Looking for Work Working in Canada Workplace Rights Getting Ready for Work Toronto Catholic District School Board, Continuing Education Department, 80 Sheppard Avenue East, Toronto, ON M2N 6E8. Phone: (416) 975-1351 This is a reproducible support document for the LINC Literacy Component. It is intended for literacy learners who have little or no formal education in their first language but have achieved Stage 2 as described in the LINC Literacy Component. Literacy Volunteer Resources Part 1 Managing the Volunteer Process Part 2 Literacy Volunteer Opportunities Part 3 Trainer’s Manual Part 3 Information Package for Participants Chris Harwood Literacy Volunteer Resources ISBN 0-9731217-0-X Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. www.literacyservices.com Literacy Volunteer Resources is a set of materials designed to assist adult literacy programs in managing and training volunteer tutors. There are four parts, described separately below. Literacy Volunteer Resources, Unit 1: Managing the Volunteer Process Being Prepared Part 1 – The Intake Process Part 2 – Service Delivery Part 3 – Program Evaluation Chris Harwood Managing the Volunteer Process ISBN 0-9694516-6-0 Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. www.literacyservices.com Managing the Volunteer Process is written for a coordinator of volunteers in a literacy program and provides guidance on the volunteer process, including intake, training, supervision, motivation, recognition, performance appraisal and program evaluation. Literacy Volunteer Resources, Unit 2: Literacy Volunteer Opportunities Welcome to Prospective Tutors Literacy is more than just Reading and Writing Volunteering in a Literacy Program Making the Decision to Volunteer Chris Harwood Literacy Volunteer Opportunities ISBN 0-9694516-7-9 Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. www.literacyservices.com Literacy Volunteer Opportunities is written for prospective tutors and describes what is involved in volunteering in a literacy program. Title Contents Source Comments Literacy Volunteer Resources, Unit 3: Trainer’s Manual Introduction Using this Trainer's Manual Overview of Introductory Training Evaluation of Prospective Tutors Outcomes of Introductory Training Training Package Resources Guidelines for Using Trainer's Manual Training Sessions: 1 - Understanding the Need for Literacy Programs 2 – A Learner-Centred Approach to Tutoring 3 - Teaching Reading 4 - Teaching Writing 5 - Teaching Numeracy 6 - Observation of a Tutoring Session 7 - Planning a Theme Practicum Post Training Learning Circle Appendices: A - Administrative Planning B - Planning A Training Program C - Case Studies D - Facilitation Skills E - Evaluation Guidelines Chris Harwood Trainer’s Manual ISBN 0-9694516-9-5 Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. www.literacyservices.com Trainer's Manual is written for a trainer of prospective tutors and provides structure and materials for a comprehensive introductory training program for volunteer tutors. Introduction Overview of Training Component 1: Classroom Training Component 2: Placement and Practicum Component 3: Post Training Learning Circle Evaluation Criteria Information Package for Participants ISBN 0-9694516-8-7 Grassroots Press, P.O. Box 52192, Edmonton, Alberta, T6G 2T5. www.literacyservices.com Information Package for Participants accompanies the Trainer's Manual and presents the learning outcomes, evaluation criteria, case studies and homework assignments used in the training. Literacy Volunteer Resources, Unit 4: Information Package for Participants The package does not include, but is designed to be used in conjunction with Handbook for Literacy Tutors Title Contents Looking for Work in Theme 1 Occupations Canada: Strategies for Theme 2 Self-Assessment New Canadians – Part 1 Interests Part 1: The Part 2 Skills Preparation (To be Part 3 Transferable Skills used with video) Part 4 Goals Theme 3 The Résumé Part 1 Writing a Résumé Part 2 More Résumé Writing Part 3 References Theme 4 Goal Setting Source Comments Sponsored by the London Language Training Advisory Council © 1994 Human Resources and Labour Canada. This resource was created from the firsthand experience of newcomers to Canada, English as a Second Language instructors, employment counsellors and employers. The documents can be downloaded in pdf format. The videos are an integral part of the activities and must be obtained separately. Available from http://www.settlement.org/work/ programs/LINC/home.asp Handouts are included to give learners practice at writing information from the video. Once learners have seen the video and answered the questions relating to the learners in the video they do the same activities using their personal circumstances and selfassessment. Although this is an ESL resource there are some useful activities that help to reinforce the skills needed for job search. You may want to review the pdf version and then decide if you want to purchase the complete package. Title Contents Source Comments Looking for Work in Canada: Strategies for New Canadians – Part 2: The Search Theme 1 Networking Theme 2 The Job Application Theme 3 Applying for Jobs that Are Advertised Part 1 Using the Newspaper Part 2 The Canada Employment Centre Part 3 Responding to Ads in Windows Part 4 Other Places to Find Job Ads Part 5 Covering Letters Part 6 Changing Your Résumé to Fit the Job You Want Theme 4 Jobs That Are Not Advertised Part 1 How to Research job Opportunities Part 2 Go to Meet Employers in Person Part 3 Cold Calls Part 4 Employment Agencies Theme 5 Keeping Records Theme 6 Contact Employers in Person Theme 7 Follow-up Theme 8 Staying Positive Sponsored by the London Language Training Advisory Council © 1994 Human Resources and Labour Canada See above - Part 1 Available from http://www.settlement.org/work/ programs/LINC/home.asp Title Contents Source Comments Looking for Work in Theme 1 What is a Job Interview Canada: Strategies for Theme 2 Preparing for the Job New Canadians – Interview Part 3: The Interview Part 1 Setting the Interview Appointment Part 2 Finding Out About Companies and Jobs Part 3 Knowing the Questions and How to Answer Them Part 4 What Questions to Ask Part 5 Confirming the Interview Appointment Part 6 Being on Time, Being Prepared, Making a Good First Impression Theme 3 Body Language Theme 4 A Good Interview Theme 5 Managing Stress Theme 6 What to Wear to an Interview Theme 7 How to Answer Hard Questions Theme 8 Follow-up After the Interview Sponsored by the London Language Training Advisory Council © 1994 Human Resources and Labour Canada See above - Part 1 Math for Food Service Occupations Larry Parsky, Ph.D. 1991 Educational design, Inc. ISBN: 0-87694-364-4 Unit 1: Review of Basic Money Math Skills Unit 2: Sales Tax Unit 3: Luncheonettes and Fast-Food Restaurants Unit 4: Public Cafeterias Unit 5: Carryout Restaurants Unit 6: Family Restaurants Unit 7: Cashiers Unit 8: Word Problems Available from http://www.settlement.org/work/ programs/LINC/home.asp This workbook helps learners apply basic math concepts in practical situations, such as counting money, calculating sales tax, using percents and decimals, finding subtotals, reading menus. Title Contents Source Comments Personal Time Priorities Management: A Crisp Planning Aids Fifty-Minute Book Time-wasters Tips Marion E. Haynes Crisp Learning Menlo Park, California 2001, Third Edition www.CrispLearning.com It is an excellent workbook but parts of it are geared to time management in the workplace. Putting Your Best Self Forward Dryden Literacy Association 288 Arthur Street #4 Dryden, Ontario, P8N 1K8 Phone: (807) 223-6486 E-mail: toreadtif@mail.drytel.net This guide focuses on topics that lead to increased self-confidence. It is developed for instructors working with a group of learners in a literacy program but can be adapted for one-on-one tutoring. The first section deals with non-verbal communication. The second section builds on section one and deals with application of the skills that were learned. The learners themselves provide most of the visual aids for discussion. There are excellent followup exercises. Section 1 Non-verbal Means of Communication Appearance Body Language Body Space The Handshake Hands Used to Communicate Nonverbally Body Posture Give-aways Dress Codes Section 2 Making a Good Impression Know Yourself Permission is given to literacy agencies to reproduce sections of the guide for use in their agency as long as acknowledgment is given to Dryden Literacy Association (DLA). This book is an excellent resource for instructors and tutors as it provides learners with valuable information on how to communicate in everyday situations. Taking Aim: Job Search Strategies for People with Disabilities (also available on audio cassette) Starting Out in the Right Direction Getting the Paperwork Done Finding the Right Opportunities Moving In on Your Target Preparing for an Interview The Day of the Interview After the Interview Centre for Disability and Work Ministry of Labour 400 University Avenue Toronto, Ontario M7A 1T7 ISBN 0-7729-7967-7 Copyright 1986 The book provides a practical, step-bystep guide to the preparation, paperwork, and interview components of looking for a job. Title Contents Source Comments The Complete Get That Job! What Do You Have to Sell? Your Ideal Job Gathering Information Making a Personal Information Sheet Creating a Winning Résumé Cover Letters References Want Ads and Employment Agencies Networking and Direct Contacts Staying Organized The Application Form The Job Interview Getting the Best Pay and Conditions Tips for Your New Job Copyright 2001 Jurg Oppliger, New Readers Press U.S. Publishing Division of Laubach Literacy International 1320 Jamesville Ave., Syracuse, New York 13210 ISBN 1-56420-233-X A quick and easy guide with worksheets. It is written for job seekers and it shows how to use basic skills and knowledge to find a good job. It shows the steps needed to decide what you can do well, identify job search goals, pick the best way to look for a job, write effective résumés and cover letters, prepare for job interviews, find a good job and get off to a good start. A very useful resource. Title Contents Source Comments The Level Description Manual Communications Read with Understanding for Various Purposes Write Clearly to Express Ideas Speak and Listen Effectively Numeracy The Numeracy Outcomes Level Descriptions Use Number Sense and Computation Use Measurement for Various Purposes Solve Geometric Problems Manage Data and Probability Glossary of Mathematical Terms Self-Management & Self-Direction The Domain of Self-Management and Self-Direction Become a Self-Directed Learner Self-Management and Self-Direction Skills: Example Profiles Resources Written by Ontario Literacy Coalition, the Level Description Manual is available for download at NALD http://www.nald.ca/fulltext/level s/cover.htm The Level Descriptions Manual is based on the skills listed in the matrix of Working with Learning Outcomes (1998) and is intended as a complement to that document. The Résumé Workbook: For Adults Entering the Workforce Uncover Your Skills, Abilities, Special Talents Choose a Job Objective Learn the Requirements of That Job List Your Relevant Skills and Abilities Write One-Liners to Demonstrate Your Skills List Your Work History List Your Education and Training Summarize Your Key Points Assemble Your Résumé Produce a Final One-Page Résumé Five Examples of Good Résumés Copyright 2001, Yana Parker For more information, go to: http://www.damngood.com/jobs eekers/skills-adults.html This resource is available for download but there is a small charge for multiple copies. This is a fill-in-the-blanks guide for adults with little or no paid work history. Title Contents Source Comments Unlocking the Job Market The workshop includes 63 activities to teach the topic of Job Search. Chris Harwood Ottawa-Carleton Catholic School Board This workshop is available on NALD. This manual will help you teach a workshop on the steps to getting a job. The sessions have been developed to allow participants to meet outcomes identified in The Level Descriptions Manual developed by Ontario Literacy Coalition. The workshop focuses mostly on speaking and listening, selfmanagement and self-direction. Participants use their skills and knowledge to choose a job they like and to prepare and plan their job search, up to and including the interview. They work on the following skills: Check the skills and qualities employers are looking for. Decide on their skills and qualities. Choose jobs by matching their skills and qualities to suitable vacancies. Create employer interest Look for job opportunities. Plan and organize their job search. Prepare for a job interview. Practise a job interview. Work Force Literacy Skills for Jobs, 2000, Book One Language at Work Understanding What You Read at Work Following Directions and Instructions Taking Phone Messages Using Instruction Manuals S Margulies ISBN: 0-8769-4329-6 Educational Design, 1990 Learners will get practice in using the language of technology that everyone needs now in almost any job – words like “hardware,” “software,” “multi” or “user friendly.” Title Contents Source Comments Workforce: Building Success, Communication Listening effectively Asking the right questions Giving clear directions Giving clear messages Working with different styles Negotiating Feedback Working in teams Communicating with your boss Effective telephone communication ISBN: 0-8172-6517-8 Website: http://www.steckvaughn.com/ 1997 Part of a series of six books designed to help build key job skills. This resource is about ways to speak and listen better at work, with co-workers, customers and the boss. Workforce: Building Success, Customer Services Who are your customers? Identifying Customer Needs Representing your company Being a part of a customer services team Dealing with dissatisfied customers Developing positive relationships with customers Writing letters Using technology ISBN: 0-8172-6521-X Website: http://www.steckvaughn.com/ 1997 Part of a series of six books designed to help improve key job skills. Each lesson offers practice in interviewing, surveying, making a telephone call, or discussing an issue with a team. Workforce: Building Success, Personal Development Meeting Employer Expectations Practicing Self Assessment Working With Others Accepting Positive and Negative Feedback Building a Positive Self-Image Building a Network Dealing With Stress Facing Fears, Taking Risks Accepting and Handling Responsibility ISBN 0-817-6519-8 1997 Website: http://www.steckvaughn.com/ A self-assessment at the beginning of the book indicates learners' personal strengths and weaknesses; additional assessments at the end of each lesson document learners' progress for program quality indicators. Steck-Vaughn, P.O. Box 26015, Austin, TX 78755 Title Contents Source Comments Workforce: Building Success, Personal Development Setting Goals Planning Focusing Adjusting to a Change in Priorities Keeping to Schedules Managing Time During a Crisis Organizing Materials Avoiding Time-Wasters ISBN: 0-8172-6518-X Website: http://www.steckvaughn.com/ 1997 A self-assessment at the beginning of the book will show learners how well they understand personal development skills, and which skills they might need to improve. Good variety of case studies to build responsible decision making. Workforce: Building Success, Problem Solving Identifying Problems Finding Causes of Problems Creating a Solution Plans Working as a Team Meeting New Challenges Keeping up With Technology Getting Along With Others Managing Stress ISBN: 0-8172-6520-1 Website: http://www.steckvaughn.com/ 1997 Many case studies in this resource will help learners build problem solving skills. Self-assessment exercise at beginning of book and end of each lesson. Workforce: Building Success, Teachers’ Guide Communication Time Management Personal Development Customer Service Problem Solving Writing Certificates of Completion ISBN: 0-8172-6523-6 1997 The series of 6 books for learners was based on the Secretary’s Commission on Achieving Necessary Skills (SCANS), US Dept. of Labor, 1990. The Teacher’s Guide outlines the goals of each book and gives strategies that require little or no preparation time. Title Contents Source Comments Workforce: Building Success, Writing Personal Data Sheet Application Form Résumé Cover Letter Follow-up Letter Forms Writing With a Computer Memos Email and Phone Messages Performance Appraisal Form Letters Customer Service Letters Reports ISBN 0-8172-6522-8 Website: http://www.steckvaughn.com/ 1997 A very practical resource offering good variety of writing activities to build writing skills at work. Working Skills for Immigrant Women Socializing The Balancing Act Learning Work and Skills Job-Specific On the Job More on the Job ISBN 0-9694556-0-7 Written and Coordinated by Florence Guy Working Skills Centre of Ontario, Toronto, Ontario Original project funded by The Ontario Ministry of Skills Development. Revised second printing funded by Employment and Immigration Canada. This is an excellent resource at a beginning level. It deals with relevant issues. The target audience is women who do not have English as a first language. However, there is a lot of useful information that can be used or adapted for other learners. Videos Title Contents All Ways Welcome Source Comments Call Number: V362.409713 A41 Highly recommended. Very effective at dealing with the issue of working with people with disabilities Job Interview: Strategies and Tactics Knocking on Doors Using Contacts Making a Good Impression Selling Yourself Answering Questions Employment and Immigration Call number: V6009 Algonquin Resource Centre This is an older resource but it presents some really useful information that can be used in discussions on job search, such as discouragement, body language, knowing what you have to offer, questions you shouldn’t ask. recognizing your mistakes Looking for Work in Canada: Strategies for New Canadians – Part 1: The Preparation See the entry under “Books” See the entry under “Books” This resource was created from the firsthand experience of newcomers to Canada, English as a Second Language instructors, employment counsellors and employers. The video features over 70 non-actors who play out scenarios and job search ‘tips’ that are based upon their own experiences and those commonly shared by others. (see this entry under books) The jobs described in the video tend to be entry-level positions because many newcomers have to earn an income while they improve their English and work towards long-term goals. Title Contents Source Comments Looking for Work in Canada: Strategies for New Canadians – Part 2: The Search See the entry under “Books” See the entry under “Books” Looking for Work in Canada: Strategies for New Canadians – Part 3: The Interview See the entry under “Books” See the entry under “Books” Make the Interview Count: Six P’s of Job Interviews Preparation Practice Presentation Powerful Interview Post Interview Ponder the Position 511 Bloor Street West Toronto, Ontario M5S 6613 Phone: 1-800-263-6910 http://kineticvideo.com/links.asp ?pid=3205&pc=canda 22 min 1999 This is at a more advanced level but it is clearly presented. On the Job: Emotional IQ How Self-Aware are You? Feedback Can You Read Others? Making Good Work Relations Conflict at Work Asking For a Raise As above http://kineticvideo.com/links.asp ?pid=5114&pc=canda 22 min 2000 Aimed at encouraging young people to understand the role of emotional intelligence as it applies to the workplace. It shows how to deal with feedback and how to read the feelings and behaviour of others. It presents conflict resolution strategies and shows the critical role of personality and feelings in the workplace. Websites Site Comments http://alphaplus.ca/eng.asp AlphaPlus Centre provides information and resources for adult literacy. Members can borrow literacy resources. Some resources are available for purchase. http://literacytech.worlded.org/docs/fanara/fanara.htm Lesson plans http://literacytech.worlded.org/docs/NHInternet.htm Teaching an introduction to the Internet http://literacytech.worlded.org/docs/stevenson/inthndbk.html Teaching an introduction to the Internet http://portfolio.telecampus.com You can work through the paperwork on job-search using this site – résumés, etc http://themonk.com/Long%20shots%204.htm Scenario of how to define your real goal, using billiards as an example http://www.about-goal-setting.com/blueprint.htm The Goal Setting Blueprint. Goal setting explained in 7 easy steps. http://www.careerccc.org Canada Career Consortium has produced an excellent resource called Career Directions. You can do the activities online or download the whole book. http://www.conferenceboard.ca/education/learning-tools/employabilityskills.htm The Conference Board of Canada has developed an employability skills toolkit that can be downloaded. http://www.div17.org/vocpsych/resources/cardsort.pdf Describes a vocational exploration procedure to be used with adults using a career interest card sort http://www.lacnyc.org/resources/institute/jean.htm Teaching an introduction to the Internet http://www.lacnyc.org/resources/institute/joni.htm Example of an e-mail exploration project http://www.laubach.ca If you are looking for resources, Laubach has a comprehensive catalogue. http://www.library.ottawa.on.ca/english/index.htm Use the public library resources. Site Comments http://www.nald.ca National Adult Literacy Database has lots of information about suitable resources, full text documents on-line, and links to literacy sites http://www.nald.ca/Nald-nb/english/innosucc/facilit/Computer/contents.htm Teaching computer skills, including the Internet http://www.ohrc.on.ca/english/publications/hiring-guide.pdf Ontario Human Rights Commission’s Hiring? A Human Rights Guide. This is a useful resource for information on prohibited questions for application forms and interviews. http://www.pertinent.com/pertinfo/business/spilgrim24.html http://www.pertinent.com/pertinfo/business/spilgrim20.html Different relaxation techniques including visualization http://www.plainsense.com/health/stress/change.htm Lots of useful information on stress, anger, coping skills, work habits and time management http://www.positive-way.com/toolssto.htm List of Tools to Develop Self-Esteem © http://www.refresher.com/!fearofchange.html Article on Fear of Change by Lisa Sidorowicz http://www.selfgrowth.com/articles/Lampton1.html Article on Making a Strong First Impression http://www.selfgrowth.com/articless/Albright2.html Top Ten Tips for Using Non-Verbal Behaviour to Improve Your Relationships. Parts of this can be related to all nonverbal communication http://www.selfgrowth.com/topics.html Self-improvement. http://www.settlement.org/work/programs/LINC/home.asp You can find all the LINC documents here http://www.ucc.vt.edu/stdysk/motivate.html Checklist to get at the sources of poor motivation. http://www.workandincome.govt.nz/pdf/brochures/starting-job-search.pdf A good worksheet for planning a job search. It also identifies some work skills and personal qualities Site Comments http://www15.hrdc-drhc.gc.ca/english/es.asp Use this to refer to essential skills occupation profiles and for assessment of reading, document use, writing, numeracy, thinking skills, oral communications, computer use relating to specific occupations It has authentic workplace documents All the information is also available on a CD and in hard-copy. www.brantjobs.on.ca Has job-seeker tips, job seeker links, and a job bank for Brant www.damngood.com/jobseekers/skills-adults.html Examples of résumés. cover letters, thank-you letters, followup letters; with tips